Whirlpool has been a well known brand for many years producing well made appliances. With strong customer support and appreciation. I myself have owned many appliances made by Whirlpool from Fridges to Washers and Dryers with no problems.

Whirlpool Duet washer and dryers extremely silent and energy efficient. However the wash time can be reduced, it typically takes 40 mins for a full load to wash. The dryer filter lining is fragile and breaks quickly.

Since there is only two people in this home, we decided to go for the smaller front-loading machine. This was purchased in 2012, still running. It does a clean wash, however common sense does remind people to not over-load a front load washer. If one follows directions, it gets the job done, and ones machine lasts longer without problems. Thanks.

Bought a Whirlpool hot water heater from Lowes 1/08/12. In May of 2013, it would not work. I had to replace the Gas Control for around $100.00. It was 4 months off warranty! The same thing happens 3/2014. They sent me a new Gas Control Valve free and shipped it overnight. This is no fun to fix. I cannot believe that I need to flush the tank out with cider vinegar every 6 months. That is why I was told it keeps breaking.

I purchased my Whirlpool French door refrigerator about 2 years ago. I shopped around and read reviews before deciding on the Whirlpool. After about 9-10 months the ice maker didn’t seem to produce enough ice. I called the store I purchased it at and tried to get them to come out and find out what was wrong. They waited and waited. I had to call them back at least 2 times before they finally sent someone. But by the time they sent someone to look at it the one year warranty had expired. I spent $1800.00 on this refrigerator and it didn’t even last longer than a year. Of course Whirlpool wanted to come look at it and charge me another $100.00 service call and possibly another $100.00 for parts and labor. I will never buy a Whirlpool product again.

I have had no issues with this brand of microwave. I have had built in microwaves before with this same brand and they have performed well. We use the microwave every day for some reason to heat up food or make hot drinks. I feel Whirlpool is a good product and value.

I’ve purchased a front washer and dryer and storage units, directly from Whirlpool. When the delivery people installed the units, they did not install the rubber gaskets that are required between the units. I’ve purchased rubber pads from Lowe’s, but the washer still shakes uncontrollably. What do I do now?

My Whirlpool refrigerator/freezer stopped cooling just after a year. I had to buy a $319 warranty. It was fixed, but broke several months later. The repairman said he would try to stop the leak and it worked for a couple more months. The refrigerator was obviously irreparable and we should have had it replaced by Whirlpool at this point. Now, that it broke again (stopped cooling and freezing) the repair service is giving us the runaround. Its over a week and they wanted us to call a repair service and they would reimburse them. The repair service and Whirlwind know about this problem, but refuse to acknowledge it and are getting away with it. With all the comments Im reading here, there should definitely be a recall. Id like to know what it takes to have one authorized.

We purchased a Whirlpool refrigerator in 2010, model #ED2KHAXVB01, side by side with ice maker. Fortunately, we purchased a 5-year service contract at the same time because the ice maker has broken twice. Unfortunately, I have had to replace the shelves while still under warranty quite a few times. The sides of these glass shelves are made of poor quality plastic and crack constantly. The drawers are the same way. The refrigerator is no longer under the warranty and Whirlpool wants $109 per shelf. I told them I would pay for replacement shelves only if they could send shelves that were made with better quality materials. Otherwise, I might be spending $1000 per year replacing shelves. The Whirlpool representative told me there is nothing that they can do. I see many people with this problem posting complaints on the internet. Do not buy a Whirlpool refrigerator. I have been married for 37 years and never had to replace one shelf in any refrigerator and still have a 40-year old refrigerator in my basement with no broken shelves!

Bought this washer NEW 4 yrs ago. Now sounds like a freight train in the house when in use. Whirlpool customer service is absolutely USELESS!!! They do not stand behind their product and refuse to acknowledge what is a common issue. PISS POOR and will NOT give me a number to a higher up. Absolute disgrace!!!UPDATED ON 10/28/2015: This is an update to my previous review. 1st, I contacted Whirlpool who was absolutely NO help whatsoever and the person I spoke to refused to put me through to higher ups on the food chain. I was wrong in my previous review when I stated that we purchased the washer & dryer 4 yrs ago. It was purchased in January 2012. Started making noise in 2014 and has progressively turned into the sound of a freight train. I also failed to mention the stench that comes from this machine. It has also got to the point where it quits with 10 minutes to go in every wash. Whirlpool did send out a Whirlpool certified technician, which they paid for, who stated this has been a common issue with these and other models of Whirlpool Cabrio wash machines. Says in his 3 yrs with the company he has seen and diagnosed over 30 machines with basically the same issues (bearings are SHOT) and Whirlpool refuses to accept any responsibility for the defective design and that, in his opinion, they shouldve never been released. He gave me an estimate of $257.13 to repair. We decided to go ahead with the repair and technician came out only to tell me that there has been a re-work in the design of the replacement parts as Whirlpool realized they were faulty. So I now have to wait for the NEW designed replacement parts to come in as they are back ordered. WTF does that mean??? Shouldnt there be a RE-CALL and shouldnt they accept responsibility for this??? This has been, without a doubt, the most disappointment weve had with any purchase of a NEW appliance or, anything else for that matter, in our lives. After reading through some of these same complaints Im wondering if this machine is nothing, but a money pit and whats going to go wrong next. We also purchased the Cabrio dryer at the same time and have had no issues with it as of this time, but I assure you, I wait with baited breath. Their customer service department is piss poor AT BEST!! Please, stay away from ALL Whirlpool appliances in the future.

We purchased a WRF989SDAM03 model French door refrigerator in September. A month later it began to make grinding noises when running. The noises got louder until it sounded like a car idling. We called for service, and the technician diagnosed a failing compressor. They replaced the compressor with some difficulty. Three days later we lost cooling. They replaced the compressor again. Now the refrigerator cools, but it runs 100% of the time. I dont mean frequently, I mean it NEVER. SHUTS. OFF. Its never not running. Today a technician came out, and after 1.5 hrs of diagnostics on the phone with a Whirlpool engineer, theyve declared that it works. Whirlpool refuses to honor their warranty and says that because the unit cools, I should accept that it runs 100% of the time. I can get no resolution from Whirlpool.

Bought a nice house in 2012 which has a Quiet Partner 3 Dishwasher. About twice a week it has to be reset pressing buttons because it blinks at you when you press start. Control board was replaced a couple times since we bought house. We just put up with it. The tub has a manufacturers defect in bottom where the plastic is so thin it finally cracked and over time water trickling out went to wall. Then ruined an area in finished basement ceiling. Ive used a couple different things to stop the leak but it always starts leaking. Customer service says its not under warranty so will buy a new dishwasher. But not Whirlpool or Maytag. Same company now. Dishwasher is a total piece of crap.

I purchased the model WDF530PAYM0 serial: F14106104 dishwasher. The foremost reason I purchased this was it had nylon racks. I have discovered that the racks are rusting! It is rusting on the ends where nothing can touch it. I am very disappointed that it is advertised having nylon racks and now it is rusting and deteriorating. This dishwasher states racks-nylon, not racks-nylon coated. I just took some pictures of the racks. I decided to look underneath the top rack where the upper spray arm is located. Now I am plain sick! Most of the underneath is rusting. This dishwasher was purchased and installed 2 years ago. I paid $600 and you would assume that something mechanical would quit after years of use on an average of 1 to 2 times per weeks. Not this one...rusting racks and hard telling what damage the rust flaking off during running is causing to the mechanical components. Lesson learned: Their definition of nylon and nylon coated has no difference.....I very much disagree!

We purchased the unit in March, by April it wasnt cooling. In June it shut down. In July after 8 tech appointments and repairs. Whirlpool finally said they would refund my purchase and I should see the money in about three weeks. That would be about a week longer than the refrigerator worked. I dont have the money to just get another one so I guess the family will be without a refrigerator for another month. That means shopping every day for perishable for a family of 10. I would not recommend another Whirlpool product. This is no joke, every time I called them one of the first things asked was Did you get the extended warranty? Why would they ask, sounds as if they dont trust their own product either. This unit was purchase online through Sears.com. Purchase price was $2299.99. Order placed on March 4, 2017.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

I did not purchase the washer (Cabrio Top Load Clothes Washer) but inherited it in a home sale. Never had a non agitator. I was excited for this new washer. After a week I knew why they left it! My clothes did not seem clean; stains were still on them, when I used the delicate cycle a pair of pants went in folded and came out folded!!! I also would have to redistribute the clothes every time I had a load that was larger than five pieces, because it would stop. I would actually have to take clothes out and spin what was remaining then put those in the dryer and put the other clothes back in and spin those again. I was told I needed to use OxiClean on top of my normal detergent in order to get my clothes clean. Never again will I purchase a Whirlpool. Just bought an LG; fingers crossed.

I purchased a fridge from them a little over a year ago. First and LAST EVER. The freezer door started to sag and when I called them I was told my warranty expired a month ago. Had a Whirlpool service person look at it and told me that the cost is $110 plus $45. I said that is fine. They scheduled another appointment but I received a call 12 minutes before the time expired (as you know they say in the afternoon and no exact time and they said between 2 and 4:30) and the guy asked me what is wrong with the fridge. I told him that someone took a look at it a week prior but I had to go through the whole thing. Then he said that they dont have the part and I have to wait for a week. This was a Saturday before Xmas and waited all afternoon to be told that was very upsetting. Any how I called customer service and spoke with a Michelle. She said she is going to try and find out if she can waive the additional service fee, arrange the time and will comp the parts (around $15). After 45 minutes on the phone I had to jump off for a business call so Michelle said she will email me and I gave her my email.Few hours passed and no email. When I called back the idiot that answered the phone kept saying that the warranty is out and I need to call another number so I asked for a supervisor. I was on hold for 11 minutes then I was hung up on. I called again and asked for a supervisor. Spoke with Benjamin (Opt# **), he said that Michelle notes did not state anything about help in possibly waiving anything and that I refused the parts. I was furious. What a LIE. Long story short he said they cant waive anything and I should call the scheduling number for any help. I asked to speak to Michelle and guess what the answer was... SHE IS BUSY. What the hell. The service is well below zero as well as the quality of the product. I am going to send a letter to the office of President (Jeff Fettig) Whirlpool Corp. 2000 North M-63, Benton Harbor, Michigan 49022-2692. It is so sad when corporation are so big that little people who buy their products dont mean much to them.

We purchased our Whirlpool Water Heater about 2 years ago. Three weeks after we bought it, it stopped working; the pilot light would not light. They sent a tech out to replace the thermostat and the thermocouple. Now, it has stopped working again. My husband and I have spent nearly 20 hours on the phone with the WP customer service girls and replaced nearly every part but the tank it self. We have not had hot water for over a week and are at wits end! My husband finally got them to authorize us to get a new water heater from Lowes after they told him there was nothing else they could do to help us. Ive read pages and pages of complaints from other people having this same problem. Why do they put you through all the torture if they know its not going to work? Its very frustrating! We are almost to a point of ripping out all the gas lines and going electric! Will the new one we picked up today have the same problems? Only time will tell!

This Whirlpool fits in a 1962 brick split level kitchen perfectly. It is both beautiful and runs as hoped. It has a bottom freezer, allowing the top portion to hold a full Thanksgiving and Christmas turkey platter. I love this Whirlpool. It is also made in America!

My Whirlpool refrigerator model #ED5FHEXV001, serial #HR0248 - I have spoken to a couple of reps on the phone. I am very dissatisfied because it was like one rep I spoke with on the telephone advised me to buy an extended warranty and at that time, the company would consider alternative ways to deal with this complaint and perhaps replace the refrigerator. I did not want to pay an additional $100 for a warranty, unless the company would guarantee me a solution, preferably my money back. I did not really believe the warranty would help me after the warranty was expired. I would still have the same problem and I feel that in the event after the extra warranty expired, the company would tell me I should have kept the coils clean, which is my complaint. There is no way to keep the coils clean. I guess blowing out the residue, then all that residue material would end up all in my house. Also, very important, there have been 3-4 technicians to my house the first year. I was told various things to do, such as adjust the refrigerator to a lower setting and freezer to a little higher setting. One tech actually replaced a part? The second tech said he would clean the coils. The last tech told me the problem was my coils had to stay clean. My question is, how the heck is that possible with the coils on the bottom of the fridge and susceptible to a lot of dust and dirt, unless I move my fridge everyday? Most people do not expect to have to clean under the fridge each day and the coils would still be dirty anyway. It is very dumb that the coils are not on the back of the fridge. With the fridge coils on the back, I have never experienced this problem. Please advise what my next step would be. Thank you.

I have had trouble with this AccuBake stove since four months after I bought it in 2011. First, the clean cycle would work intermittently then would not ignite to bake, broil warm or clean. All burners would light intermittently. Every time I had trouble, I called the service tech from Homestead Lumber, where I purchased the product from and he could never find anything wrong. Product would work fine whenever he came out. Finally, it acted up in May of this year while the product was still under warranty and while the service tech was here. The tech replaced the circuit board. One month later, Im still having trouble replacing igniter. Four days ago, Im still having trouble. This stove stinks. Right now, I wish I had my $959 back for the stove and wish Whirlpool had it stuck up their butt.

I made the mistake of buying a whirlpool product and was wondering if there is a support group for angry unsatisfied customers? I have owned a duet washer and after 2.5 years is giving F1E2 error and is junk.

This ref model # wrf736Sdam13 is less than 6 months old. The doors have never lined up. At the top is a 3/4 gap and it is 1/4 at the bottom. This is a side by side. Sometimes the left door will open on its own. If you stand to the side and look across the front, the left door sets out about 1/2. My wife and I have contacted whirlpool many times and they will not do anything. I am ready to get another ref and get what I can for this piece of JUNK. We built a new home and purchased all whirlpool appliances and do not like any of them. Will never buy whirlpool again. Very dissatisfied with all – RANGE, DISHWASHER AND THE VENT HOOD. PS, the vent hood sounds like it is crushing ice when you cut it on. Very, very DISSATISFIED with all of them.

I came here to see if others have had problems with their Whirlpool Cabrio top load washers. I was amazed at how many others forked over nearly a grand ($1000 with tax and extended warranty) for such a heap of nothing. I have lived in the same house for over 35 years, same water supply with water softener. Over this time, I have raised my family and been lucky enough to only go through two washers until 2 years ago when I purchased this Whirlpool Cabrio machine at Lowes. As with others, clothes do not get cleaned. Residue is present and in the creases of the tightly spun and tangled load. After calling Whirlpool and Lowes on nearly day one of my original purchase, no concern was given. Instead, I received the What type of detergent or Could it be your water supply? or What degree of soil does your family have on their garments? A white terry cloth washcloth should not come out grey, even after bleach! My GE and Maytags of the past always did fantastic jobs. They just plain old wore out. As for my new energy efficient machine that takes 86 minutes to wash a load, with expensive HE detergent, an oxy clean pouch, special fabric softeners, I scratch my head wondering how can this be efficient? If a pair of jeans needs pre-soaking, it cant be done in this washer. Instead, I spray the jeans with pre-soak, add my HE products, then fill a mop bucket full of water and dump into the machine 5 minutes after the 86-minute session has started. What a joke! For two years plus, I have vented to my poor husband who thought he was buying me a new innovative state of the art machine to make my life easier. I only wish there was somewhere or someone that I could contact to get some satisfaction for my agony with this poor quality product! Yes, I am venting. I dont have another thousand dollars to spend for a new machine. Believe me, if there were to be a class action lawsuit for this lemon, I would be first to sign up!

I purchased refrigerator in 2010 through Sears. The freezer door began collapsing (like the air was being sucked out) and Whirlpool sent a replacement. I should have known at that point - they had over 20 in stock instead of making it to order with a several week wait as the rep expected. I complained again (out of warranty for the refrigerator, but less than a year for the replacement door) and was given the too bad, so sad - next question routine. Now the freezer wont hold frozen food. If I turn up the dial, I end up with frozen lettuce, etc. So much for Whirlpool! Im not so much angry at this point as I am talky - at the grocery store to perfect strangers, at church, etc. Im disappointed that Consumers didnt respond - they still rate Whirlpool fairly high - makes me doubt Consumers, too.

I purchased this range/electric (ygfe461lvq0) two years ago. It worked fine, but once about a year ago, the oven overheated and the breaker had to be turned off to stop it. No error codes were displayed. Year two, the oven broiler element stays on regardless if using bake or broil. Oven will go into runaway mode and breaker or cancel button has to be pushed to stop it from over heating. This range is a fire hazard and should be recalled regardless of what age it is. I called Whirlpool at Sears which recommended a tech who arrived to tell me that the control board is shot and for a price of around $400.00, it could be replaced. What is up with that? I had to pay for the expensive tech, also for 15 minutes of work. Sears says that I should have taken the extended warranty plan for around $160. Do I have to pay for an extended plan to have my house burned down due to a defect in manufacturing from Whirlpool? This is disgusting that a company can get away with crap like this. How do you people sleep at night?

My ref. stopped working. I troubleshoot it and did not work. I filled out a service request back on February 2nd, 2015. I got an email back from a subcontractor called Active Appliance INC. with a date service on February 6th, 2015, 4 days after my service request, and that is the only available date. The technician arrived while I am not at the house, however I talked to him before he started the work on my refrigerator and asked him kindly if he can call me after founding the issue, and he assured me that he will. No call and when I arrived home I found that he told the attendant that the refrigerator is not working and he has to report to the office. REALLY! We know that! Anyway I called Active Appliance and the customer services rep. told me that she could not answer with the diagnose until she speak with the technician and that will be Monday February 9th, I asked if I could speak with a manager, and her reply was Our managers do not talk to the customers. I had to hang up and call Whirlpool customer services and spoke with a nice gentleman, that he was not happy with Active Appliance INC. services. He placed me on hold and called them and within 3 minute he got back with the news, what was wrong with the refrigerator, electric computer panel burned out and then the fan continue to work with no stop, so it burned as well. He assured me that the services will be done no later than Tuesday February, 10th.While on the phone I got a call from active appliance and this time she wanted to know if I am warranted. I told her that I have Whirlpool on the other line and they assured me that I am. She said that it does not matter and she has to get something in writing. I placed her on hold and talked with Whirlpool and he assured me that he will contact them and email me a confirmation, which he did. By Tuesday February 10th, no call no follow up. I called Active appliance and they stated that it would take up to 14 working days for a part to arrive. I called Whirlpool and spoke with a customer services manager, and she got on the phone and told me that they are going to do their best and get back with me. Today February 16th I got a call to cancel a work service order due to technician calling sick and reschedule for February 25th Wednesday, I told her that they did not call to schedule the service first place, her answer was Never mind, I am calling to cancel anyway. Would you like to take this appointment or NOT? I asked her kindly to reevaluate their service procedures and the way they handle their customer, and I told her that I bought my refrigerator from Whirlpool and they are the company in charge of their product and I do not wish to continue this dialog with Active Appliance!I called Whirlpool and the customer service gentleman was helping me and we got disconnected, however when I called back they were closed for the day, however the customer service has my phone number but I got no phone call!!!! I think this is the worst POOR service I got within the last 20 years!!!!! I hope someone at Whirlpool care about their services and can contact me to handle the issue.

I’m a 69 year old married man who has probably owned about 8-10 clothes washers during my life. I purchased my first Whirlpool washer about 1 1/2 years ago (Cabrio - model WTW8500DC2). It began leaving sediment on my clothes immediately, even though I followed the specific washing instructions. Whirlpool sent 3 different repairmen to fix the problem, each indicated there had been problems with this machine. None were able to fix the problem. When I called Customer Service for the 4th time, they refused to discuss the problem. They said there was nothing wrong with the machine, it was my problem, I must have too much “lint” in my clothes. Haven’t had that problem for 69 years, but this was their way of handling the problem. They refused any further help. I would discourage everyone from buying a Whirlpool product. I absolutely do not back their products. You are on your own!!

Purchased Whirlpool Washer Mod# WTW57ESV1 12/9/2011. Washers transmission blew on 1/20/2012. Requested Whirlpool replacement. No results. Will never purchase Whirlpool products again.

We bought a new oven/range in April 2019. December 7th 2019 it stopped working. No power at all. We contacted Whirlpool about our unit as it was still under the year warranty. They contacted their local repair company. 3 times they have said they were coming out to fix it and they had the part. Three times they have told us never mind. They didnt have the part and would have to come later. Most recent update, they wont get the part until the 20th and wont make it out until the 23rd. That is over 2 weeks after our unit broke and it is the holidays and we will have family visiting. We have tried to get answers about what is really going on and we keep being told they cant help us or give us any answers. So frustrated. You can bet I will never buy another Whirlpool appliance again!

I purchased a Whirlpool dishwasher in December of 2015. It has had very light use, and today I found out the motor needed to fix it (it does not wash the dishes) is going to cost almost $500. Whirlpool used to be a very reliable manufacturer. Obviously, those days are gone!

My stainless steel french door refrigerators compressor quit working and needed replaced after 3 years and 10 months. I had to buy a replacement kit and it cost 400.00. The repairman cost 175.00. I tried to buy an extended warranty but they do not sell them. You get a 1 year warranty. The repairman told me you will be very lucky if you get 4 years out of the replacement. He said all of the new compressors are really junk. Remember when refrigerators used to last 30 to 40 years. Not anymore. It is a money racket. Do not buy anything Energy Star, it is all junk. I have gone through 5 washing machines in 18 years, and I live here by myself.

I purchased a dishwasher from Menards. It was a top of the line Whirlpool Dishwasher. We ordered new cabinets for a kitchen upgrade and when the cabinets arrived they were damaged during Thanksgiving holiday. We purchased the dishwasher and it sat in our garage until the second set of cabinets arrived in mid January.Once the GC installed the new cabinets we noticed a small dent in the front of the stainless steel dishwasher. I notified Whirlpool and they took my model and serial number. The supervisor April said there is nothing that I can do. You passed the 30 day cosmetic warranty. I explained the issue to her and she didnt seem to care.The dishwasher sat in the garage for 7-8 weeks. This is not the consumers fault. This company could of sent a service mechanic out and replaced the front panel. But she chose to ready some meaningless policy to me. I will never buy a Whirlpool product again, and I will tell everyone about the poor and unprofessional service that Whirlpool offers.

I purchased the Amana washer # NTW4560YQO 10 months ago - when I put on the warn setting I would get an alternate cold warm but a warm wash. At the beginning of July suddenly all I got was cold water. The machine is still under warranty so I called and I got an authorized repair person who came out and replaced the mixing valve.. then I went to wash clothes and yes all I got was cold water. The authorized repair person came out and could not figure why. He called Whirlpool tech dept and they told him it was working the way it was supposed to. Now it does not give any warm water so I do not know how the tech person can make that statement.They then sent yet another authorized repair person from a different repair company and yet again the tech person said it is working the way it is supposed to. IT IS NOT WORKING THE WAY IT WORKED WHEN I PURCHASED IT AND THE WAY IT WORKED FOR 9 MONTHS. When I called customer disservice they kept repeating, our tech people say it is working the way it is supposed to. Then they tried to tell me it was the ground water. I want to know how many others out here have had the same problem. I really feel this is a defective machine and I want my money back or I want compensation and an acknowledgement that there is a problem with their crappy machine.

EveryDay Care? Every day I hope the part needed to make my new Whirlpool refrigerator work again is delivered so it can be repaired. I bought it in December and since then the WRF992FIFM has had the ice maker fail and need replacement and the fan unit in the refrigerator went out 2 days later. It has been nearly a week now and I am using dry ice to keep my refrigerator cold enough to store some food. The authorized repair service did not have the part and Whirlpool is shipping it directly to me but I do not know when. No tracking info, nothing. Three days and no delivery. Then I must call the repair service back to schedule yet another appointment to install it. Meanwhile, I am paying $13.00 to $20.00 per day for dry ice, not to mention the time I had to take off of work for three service calls - for an appliance I took delivery of on December 21st! Less than 2 months. I am finding out quickly that Whirlpool is very generous with apologies and stingy with results. I should have checked the Whirlpool FB page before making my purchase. But they sure are quick to try and sell you the extended warranty. I am developing a whopping case of buyers remorse.

April 14, 2014: Bought Whirlpool 30 electric stove WFE361LVQ Sept 2009, $545 - only 4.5 years old. While broiling, got strong electric burning smell, filled house. Broiler and oven stopped working (top burners OK). Opened back and found BURNED CONTROL BOARD corner and BURNED OVEN FEED WIRE. Definite SAFETY HAZARD. New panel $289 and wire harness $105 + 25 = $418, discount to $375, + service call to find out why/install guarantee $129 = $505. Ridiculous! Will contact Whirlpool for recall and compensation. Hope other recent entry sees this. (How respond to specific entry, since this response pulls us away from listings?) Meanwhile, well buy any other brand replacement.

Just purchased Whirlpool top load large capacity washing machine with no agitator at Lowe’s three months ago. I sit at the kitchen table in my freshly washed exercise clothes and smell body odor. There were six exercise items in the load and supposedly enough soap. The load washed for 45 minutes last evening. Yard work clothes washed yesterday are not clean. I had to remove grass from the bottom of the tub. When I iron my smocks for work, since I work with animals, I pick pet hair off of them as I iron. Judging from other reviews, this torture won’t last long, before I need to replace this piece of junk. My last washer lasted 20 years. If it didnt leak water, it would still be running. Thanks Whirlpool, I guess the joke is on me!

It does not clean as well as I would like. I have to wash the dishes before I put them in the dishwasher. It is also much too noisy for my liking. It has the pot wash and the dish wash. It has several types of cycles, long - short and it has a drying mode. My next dishwasher will be bigger so I do not have to run it every day. My next will be stainless. This particular dishwasher is nothing special but I have my eye on one with the buttons in the top of the door so nothing is visible on the surface. My dishwasher is getting older and I will replace it soon.

WORST EXPERIENCE USING WHIRLPOOL REFRIGERATOR. I purchased a Whirlpool Refrigerator in July 2013 (Model - Whirlpool Ref New 495 CLUB IMPERIA). Suddenly it stopped working on May 12 and I registered a compliant to the customer care. Engineer came in same and I was surprised by the service, he checked and said he rectified the problem and he left. But the problem was still there and it was never rectified. I launched the complaint again on May 13 and engineer came again and said there is gas problem in Compressor and he left by saying that another engineer will come to refill the gas in compressor. Next day new engineer came in he checked everything and said this compressor is not working and needs to be replaced. I said go ahead and replace it, he said it will take 1-2 days. I said “ok lets do it.” But now theyre saying that they do not have the compressor in stock and they will change the appliance. Again as I do not have another option I said “ok lets do it.”Now the drama start: they are saying I need to pay 20% as a depreciation of the total cost of the refrigerator + INR 1000/- (Cartage) + difference of the new refrigerator which comes to around INR 21,000/-. Well can someone tell me why I need to pay this huge amount when my appliance is still in 10 years of warranty and its just compressor problem and rest of the product is just fine. After fighting with them come to a conclusion that I need pay INR 10,200/- and I will get the new appliance. Now when I already paid the DEMAND DRAFT (DD) of this amount now no one is responding to me on when I will be getting a delivery of the new Refrigerator. Only God knows when I will be getting this. In this HOT summer we are facing a lot of issues just because of their bad service. No one from Customer Care is giving me any response nor are they taking my calls now.Now can someone tell me what I should do? I am left with no option and thinking of taking a legal action against them and thinking of launching a complaint in Consumer Court against them. Please give me your suggestions and send me your response at **. If anyone from WHIRLPOOL is look into this, please help on this matter urgently and respond me back ASAP.

We have a built in double oven and we had some early problems with the thermostat. And from time to time the clock resets to 12:00 oclock when there is no other power outage indications. Its also been a challenge understanding the instructions sometimes.

Whirlpool sent out a repairman to fix my range. I had it for 3 years, and one day I was baking cookies in the lower range and boiling water for pasta on the top left burner. There was a very loud pop, a bright flash in the glass top where the back left burner is, then there was no power to the range or oven at all. No clock display, burners would not work, oven would not work, nothing. As if it were unplugged. Of course, my warranty was about to expire in approximately 6 days (go figure) so I called the customer service line for repair. After 2 hours of back and forth with 3 different people, I finally had a technician coming out 4 days later. He shows up, takes about 35 minutes to get the glass top off, then says to me that he needs to order a part for it. This will take a few days. Ugh. Fine. 3 days later, part comes in. Same guy comes back out, fixes it. Ok.Up and running fine for about a year and 2 months. Then... POP! It happens again. Same scenario, different menu. (I was cooking breakfast). Now, warranty has run out and I have a $1,300 piece of scrap metal sitting in my kitchen. Worthless. My old KitchenAid stove was great. Had that thing for 13 years. Never a problem outside of replacing a $68 heating element one time. I paid $450 for that range. Tossed it out for this bells and whistles newer stainless steel glass top range/double oven. Regretting that tremendously. Whirlpool will be on my do-not-buy list for any appliance from now on. Didn’t even last 5 years. Oh did I mention the service call cost me $85? Yeah... Garbage!

Purchased on Nov 2010 at Lowes. Washer machine sounds like an airplane on the wash and worst on the spin cycles. Bearings are gone!! Customer service was no help. Basically was told I was ** out of luck. Have service bulletin addressing this issue, yet they refused to help. $1300 learning experience about Whirlpool. Social media here we come. Goal: to keep at least 1 million customers away from their scrap!!

My Whirlpool microwave oven is terrible. The whole point of a microwave is to cook things faster and make ones life easier. The main problem is food doesnt actually cook due to sensors. Cooking bacon, for example, should be a simple, quick item that easily cooks in a microwave within minutes. Not w/ this Whirlpool! The sensor would not allow the bacon to cook - even after 20 minutes of trying!! Foods such as Bob Evans family sized mashed potatoes cant be cooked either. The sensor in this microwave ensures that only the outer layer is hot while the middle is stone cold. Also, the fan has never worked from day 1, and were now on 6 months of ownership. This wasnt a cheap microwave either, so Im SOL. Please dont make the mistake I made. Dont buy Whirlpool.

Im a member of Costco. I trusted that they will sell me a decent refrigerator, wrong! I bought a French Door refrigerator by Whirlpool on March 2018. It freezes my food on the left compartment and on the middle compartment. I called since its under the one year warranty. They came 8 times already and changed parts and promised me every time they came that this will resolved the problem... still the same. I have been in the phone with Whirlpool for one hour and a half for 5 times and they still want to do more tests. I will never buy another Whirlpool unit again! Costco should be ashamed of selling this brand! And they should paid for this also.

Purchased a Whirlpool microwave for new home in December 2013. Model WHM31017AW-1. This is the second time the heater element has to be replaced. Im starting to learn the warning signals: open door and then a short time later the microwave would die a sudden death. In my 20s I purchased for my house in Boca Raton Fl all Whirlpool products... they worked forever. Now not so much. In order to get this one fixed again, I had to get a service contract for $300 which would be cheaper than getting it fixed again, heating element $400 and service call another $100. Serious $300 service contract money too much for a senior citizen. Never will I buy another Whirlpool product as a result.

I bought my Whirlpool Cabrio Washing Machine in 2010. I hate it 100%. I have never used bleach in the machine. I use liquid detergent only. 2 things happen every day: #1: When I wash a load of colors, I take them out when complete and there is dry white powder like substance over the black clothes. It looks dirty but it just got washed. #2 About once a week, I will pull something out of the washer and there is a bleach spot on it. The last item that this happened to was a $200 sweater. It went in the garbage. This should never of happened with an $800 washing machine.

I just bought my stove four years ago. Every time I want to bake something, I have to run a fan on my stove because it overheats and shows an F2 error message. I then have to unplug it, leave it unplugged for 20 or so minutes. Once it cools down, I can plug it back in and use it. I have to go through this every time I use the oven. Its annoying and I lose a lot of food because sometimes, it just wont work. Idk what to do!

This washer is only a year old and out of warranty. At first I was getting white stains on dark clothes and now I am getting unremovable oil stains on all of my clothes. With the white stains I cut back on dry detergent and went to liquid. It did not help. On black stains I sorted clothes very carefully so that nothing dark or black was in with other color or white clothes, still the same stains. Brand new capri pants ruined with first washing. I have tried cleaning the machine with bleach as recommended, did not work. Whirlpool and Sears deny they have ever had a complaint. Yet there are hundreds of the same complaints on the internet. Is there anything that can be done.

I purchased this Maytag clothes washer in 2007. So far Ive had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.I have spoke to four different levels of employees at Whirlpool after escalating the service request. Each time they have told me they are unable to send a replacement door to me, stating that the product is out of warranty. I realize that the washer is out of warranty but I believe this problem is a design flaw. The plastic near the top door hinge breaks down and cracks after 2 years of normal use. The last person I spoke with Michael (would not provide me with a last name) said to write to the Whirlpool corporate office with my complaint.

The Whirlpool engineers need to go back to design room sober on this machine. It is only a year old and still I have to run one load two sometimes three times just to get clothes clean. How is this energy-efficient? I have tried all of their so-called remedies. Paying such good money for a lousy and lazy appliance is hard to swallow!

We bought a Whirlpool Washing machine a couple of years ago. We have been having problems. It does not get the clothes clean and laundry has an odor to it. We bought it at HHGreg by the Dayton mall in Centerville, Ohio and also bought the extended warranty. It was the largest capacity machine they had in Whirlpool so I dont need to mention what we spent for this thing. We have had a service tech out 3 times. The first time he replaced a part. It still didnt fix it. So they were out two other times saying nothing was wrong with it. Not only is it not getting the clothes clean, but is putting lint pieces all over the laundry. The warranty place already said if they come out again and they cannot find out what is wrong, then we would have to pay for the service call. We then went to the store we bought the machine and talked to the manager. We got no help from him. All he did was throw us back to the warranty place. Not to mention, the family is having itching problems with their skin because the clothes are not only not getting clean but the soap is not rinsing out. In other words, we are suppose to eat this expense and move on. This is a new machine!!!!! And all it is worth is taking it to a metal place to scrap out!!!!! We will never buy another Whirlpool product again. It is really **. They don’t back their products up and do the consumer right. There are a lot of complaints online about the same identical thing I am writing about. They should reimburse the people the money that they wasted. Thank you.

I have had to replace my Whirlpool 50-gallon hot water heater 2 times. First time it broke, it caused thousands of dollars’ worth of damages plus Im out a $760.00 deductible. I had the last one just over 1 month and couldnt exchange it at Lowe’s because it’s a few days over a month. So I had to get return authorization before I could return it again. I went through speaking to a hateful CSR. After calling back again, the lady, a real nice lady, helped me. I will never buy another Whirlpool product again, and if anyone is smart, they will stay away from them too. Hateful, hateful CSR. Beware.

I have bought and used other dishwashers (different brands). They lacked quality, quiet operation and efficiently and effectively cleaning dishes, pots and silverware! My Whirlpool dishwasher is far better than all of them. It cleans and makes my dishes sparkle. I would not buy anything but Whirlpool in the future.

Admiral dryer 14 months old and contacts in the timer broke. I contacted Whirlpool customer service and was told too bad, not under warranty. Warranty was for 12 months. Obviously, the timer is defective. How much of a difference do you think 2 months makes? Customer service even said that the parts are made by humans so mistakes will be made. Really? Wouldnt that be considered a defect? Whirlpool has a great web site with a quality circle of promise. What a joke. Guess they dont care about the big picture or their customers. Ill never buy another Whirlpool product. Thats my circle of promise. The repair tech told me that when they go for updated training, that Whirlpool is the worst for providing them with any technical help or specs for their appliances.

We have had the Whirlpool Cabrio washer and dryer for 4 years now. Let me start off by saying the first 6 months was wonderful. Then after that, the machines were breaking down every time we turned around at the worst times. With 2 adults and 4 children, you see my point. We have had a repairman at our house to fix these machines 6 times and now, we are getting a code on our washer that is F1. Looking up codes online shows to be the computer system of the machine and a $400-$600 repair, might I add. Please save your money and buy a better and more dependable set than Whirlpool. Washers and dryers used to last 20-25 years, or so my parents and grandparents did. All of the manufacturers are building cheap junk so we can buy them more often.

I have the stainless steel Whirlpool Gold appliances. They look beautiful but do not work for long. For one, the dual burner never heated properly on the cooktop. I just worked around it. The oven vent on the cooktop left brown marks on the stainless facade attic top by the clock. Ive read some have melted this area. Then after 2 years, the entire front glass door and handle fell off when I opened it. It not only fell, but the cheap plastic lip that holds the door on cracked so it is impossible to get back on. So, since I cant afford a new stove. Im stuck with this horrible looking mess in my kitchen.

I purchased this washer over 8 years ago and we have been using it 3 to 4 times a week/ 52 weeks a year since. It has performed flawlessly up until about a year ago when it kept given me uL error. Everytime I wash the basket always spins wobbly and unbalanced it seems. I checked the Internet and it turns out others have had the same problem. The solution was to replaced the 4 springs supporting basket and that fixed the problem. Been working ever since.

The product has water and ice maker problems. The day we got the new refrigerator home, it did not make ice for one week. I called and had service come out. The line was not connected properly under the refrigerator. Water was flowing out of the front of the refrigerator. I called service again and they put in a new ice maker. The ice maker was still not working. I called service and another firm came out and said the new ice maker was bad. They put in another new icemaker. Now it is making ice but will not dispense it through the door like it is supposed to. I will call service again on Monday.

I have had this Whirpool Cabrio washer now for one year. Clothes always come out wrinkled (even after drying). It leaves clothes unclean and leaves white streaks in clothes. Water level is so low in, that it cannot rinse or wash clothes properly. After washing towels, when removed to put in the dryer, soap is left in towels. I have had a repairman here, he says the design is bad, yet reports works as designed. Dont buy this washer. This is a piece of junk!

Appliance repairman is coming tomorrow. Washer is less than 2 years old and will stop mid-cycle more than once (I re-start it)... At first when I thought the cycle was done I would get ready to move the clothes to the dryer and realize they were all soapy and sometimes they were just massively soaked so something is not working right. Sensor?? Hopefully not the computer panel as that will be too expensive to repair.

Have a Whirlpool side-by-side with water and ice dispenser on the door. It has lasted over 20 years. It has a large ice maker which makes more than enough ice and it has never broken. Since it is older it does not have gallon depth shelves on the door, but I have never missed not having them there is plenty of internal shelf space.

My 2 year old refrigerator died. I called Whirlpool and their customer service is horrible. Finally after weeks was able to purchase another refrigerator from them directly at a discounted price and they sent the wrong one. I kept it because I could no longer live without a refrigerator. Horrible company, terrible customer service and even worse product.

I contacted Whirlpool in regard to one of their water heaters we purchased from Lowes. It came with a 5-year warranty. At the end of 3 years, the lower element went out. Our plumber took the part back to Lowes, where he stated they normally just do a part replacement with them. On ours, he was told the owner would have to contact the manufacturer. I contacted them and supplied them with the plumbers bill and copies of the front and back of our canceled check, along with all my contact info. Their website states theyll get back with you within two days. I contacted them on March 13, 2013. Today is April 7, 2013 and they havent emailed, called or snail mailed me. After reading these consumer reports, the air has been let out of my balloon. No more Whirlpool products for me! Integrity in our country used to be extremely high. Today it is extremely low as demonstrated by the complaints on this website and now mine. Hey Whirlpool, you suck!

Does clean well but I notice that even on heat drying there is still water on the inside of the door when I open it. I have loaded it up and even the glass baking pans came out sparkling. I would recommend this middle of the road priced dishwasher.

Whirpool Product VMW TL WASHER with impeller absolutely is crap. I have it almost a year and it smells, and it noisy like a dog was in the machine and someone started it. Its off balance constantly. I hate it and will place on every blog the worst review I can write. Its a nightmare. It has a fake bleach dispenser a door but no holder underneath. Even the repairman thought the bleach went in the dispenser. My clothes were ruined along with sheets, etc on numerous washes. The bleach partially dispensed on dark clothes at least 8 washes.The washer was purchased at BrandsMart 11 months ago and so theres no returns.

We purchased the Cabrio Whirlpool washer from ABC Warehouse October 18, 2014. They said if we purchased a washer of higher quality it would last longer. We have bought Whirlpool washers for over 40 years. When our last one only lasted for three years they convinced us to spend more money over 1000.00 witha purchase of a 5 year warranty 6 days over the warranty. It is junk. The bearing went out costing 600.00. They graciously offered to sell me another washer. WOW, everyone is sorry that we have this problem BUT you are out of luck. Are they kidding? I will never buy another Whirlpool. They use to be the top of the line but now I feel we are in a throw away world and talk about consumer rip off. FLEECING OF AMERICA AT WORK!!!!

Have had this washer for one year. Clothes have never been clean since day one. Dark clothes come out with white marks all over. Having to use an extra rinse cycle or set on bulky items - whats the point of a high efficiency appliance? Still not clean after that anyways. Stains such as chocolate and toothpaste still remain after washing and my husband complains of finding small holes in his clothes. Lid needs to be left open at all times or you get a funky smell. I am using the HE liquid detergent, even tried a cold water product for cold washes. I hate this washer. Wish I had my 20 year old Kenmore still.

I had purchased a Whirlpool Refrigerator Side-by-Side ED2KHAXVS in Jan. 2013, the fridge had stopped working in the last week in 2014. I am out of a fridge as of today 01/13/2015. I did not have an extended warranty, I have called Whirlpool in Michigan and inquire if there has been any complain about the fridge, my question was not answered! I had bought the refrigerator from Karls in Fairfield, NJ. I found out from the repair person that I needed a new starter and a new compressor, I was surprised to have learn that the major parts do not have any guarantee on them beyond the warranty. WHY IS THIS REFRIGERATOR IS NOT ON THE RECALL LIST?

I am very upset. I bought a Whirlpool range (model YGFE461LVS) 2 and a half years ago and today when I tried to bake a cake, the oven overheated (as if I had put it on broil) and although the display box showed that it had turned itself off, the oven kept heating and getting hotter and hotter, I had to unplug it. I feel like I have bought disposable appliances! How could I have such serious problems after only 2 years? To top it all off, this past week my fridge (also a whirlpool, model WRT779RFYM10) also started acting up. Water is leaking all over inside the fridge and the freezer. I have to clean it up everyday.

We purchased an over-the-stove Whirlpool microwave in January 2011, when we remodeled our kitchen. In May 2014 after a loud pop, the microwave stopped working. This was Model # GMH6185XVS-1. Of course, the warranty is no longer in effect. I feel a high-end appliance that cost $500 should last longer than 3 years. I will not purchase another Whirlpool product.

Both the washer and dryer make terrible screeching noise. The dryer only dries on time drying. The store I bought them from have been here over 7 times too fix them. They still are not fixed. Just a terrible experience with this set from day one, load one.

Sad that I have to file this review! After reading multiple other reviews on all brands available to American citizens, I have come to the realization that cheap labor and materials are creating massive appliance garbage in our country as well as financial rip off for us all. It needs to STOP! What has happened to doing things right!! What company is going to be the first to produce good refrigerators! Paid over $2000 for my side by side and it is only 5 years old and has a freon leak that cant be fixed. Repairman said will have to buy a new refrigerator. Pathetic!! Cheap manufacturing in foreign countries is killing our economy and our household finances. Be prepared to buy NOTHING that works! Yeah, thats what I work hard for and look forward to. Americans better wake up.

We purchased the Cabrio washer and dryer due to the companys past reputation and our own past experience with Whirlpool appliances fully expecting to receive great performance and durability. We have had the pair just about 2 years and the washer started experiencing problems during the spin cycle. The unit would get out of balance easily and then it would stop without spinning, leaving the clothes very wet. Well, as our past experience had indicated to us the washer is usually much more reliable than the dryer, or thats the way it had been for us. So we only purchased the extended warranty on the dryer. Not being covered on the washer we located a local technician and he promptly diagnosed the problem as the transmission failed causing the noisy bearing and the failure of the unit to spin properly.Our tech quickly repaired the unit but this failure disappointed me to the point of contacting Whirlpool. Thats where I came upon this site and saw the multitude of complainers with the same type of problems and some that are worse than ours. Our purpose in this review is to add to the 1100 or more reviews that report the same kind of issues. We are now in the same mindset as the 1100. Will we ever buy another Whirlpool? Probably not, especially since it doesnt look like Whirlpool wants to stand with their customers to make it right. Customer support is just as important to us as the reliability we seek. I would much rather spend a bit more in the price than replace or repair the unit after the purchase. A little economics lesson for our friends at Whirlpool is that if you abandon your 1100 customers you will save about $440,000.00, but those 1100 will tell everyone they know of their problems with that product and as a result many thousands will never purchase a Whirlpool. So if we all influence 5 of our friends not to buy, then 1100 X 5 = 5500 people X an average price of $800 which equals about 4.4 million dollars of lost sales. Seems like a no brainer to want to stand behind your customers. We dont believe that any washing machine on the market should fail after a few months to 2 years. These products should be built to last many years and the maker of these products should have that goal.

I have the same problems that all the consumers are complaining about. I have a Whirlpool refrigerator with the freezer on the bottom. I have it for 2 years to date, and it doesnt keep my food cold. I loved the roomy space it had; thats what sold me the refrigerator. If I would know what I know now, I wouldnt have bought it. I will never blame the business that I bought it from; I will blame Whirlpool. Hearing all what the consumers did to try to fix the problem, it sounds like a waste of time and money. Im sorry to hear what you went through, but also I want to thank you for your complaints so I dont have to deal with it. Whirlpool sounds like a piece of junk. I’m going back to a GE.

Washer is very mobile. Dryer does not dry. Refrigerator temp is never correct. After reading complaints, I firmly believe you know what the consequences of your products. I would never recommend Whirlpool again. I have used Whirlpool products since 1970 and always had good appliances. Your new products are worthless and you are spending more money on legal protection and lobbying than making a worthy product that actually cleans clothes and cools food. You are charging thousands of dollars for a worthless product and paying thousands of dollars for legal protection with warranties written to excuse your worthless product. Put your money on improving your products.

We bought this fridge about 5 years ago, it was the exact same model as one we bought in 2003 but everything had changed, the plastic for the drawers was a fraction of the thickness in the older model and it breaks and cracks with the slightest bump like setting the lettuce in, the frame of the door is full of cracks and the fridge keeps leaking then freezing and making puddles on the floor. The little plastic tabs for the ice dispenser broke. It is absolute garbage. The one we bought in 2003 was great clearly the company has NO integrity or desire to make a decent product. I wont be buying anything Whirlpool EVER again.

After reading endless stories regarding Whirlpool water heaters, I ended up here and read numerous complaints and every company response had the same message from Chris-- Go to whirlpoolwaterheaters.com/help. I went to the website and called the number (877) 251-1679. I spoke with the most helpful gentleman (Lenny) who helped me troubleshoot some things and even called me back to inquire regarding success and gave me other tips to check if the problem occurs again.

This double door ice in door refrigerator works fine, my dissatisfaction is on the stainless doors. I am VERY particular on any smudges or points and I do not LIKE the stainless steel environment appliances promo!

Purchased a new range from Lowes in November. It was delivered in January. Was told upon purchase that there was a one year warranty on the item. After using the item approximately three times, a piece of aluminum foil fell to bottom. It stuck to the bottom and removed some of the porcelain. Bacon grease had spilled into the middle of the oven which caused the oven to warp and also discolor the porcelain. They sent a tech out, who called Whirlpool. Whirlpool told them that it was cosmetic damage and only had a 30-day warranty! They also said I had to contact customer service again, which I did. Customer service said that the tech didnt do what he was told to do and that they would send someone out again. The same tech came out, called Whirlpool again, and was told there is nothing that can be done. I asked to speak to a supervisor because I was unsatisfied with this response. A two-month old oven shouldnt look like it is five years old. I never spoke to a supervisor. The rep just kept telling me that there was a 30-day warranty and that it was stated in my manual. After insisting that I speak with a supervisor, she placed me on hold. After a few minutes came back stating that she is sending my request to another department and that they will call me back in three to four days with their decision. I would not purchase another Whirlpool appliance even if they decide to replace this one, which I sincerely doubt that they will. VERY POOR CUSTOMER SERVICE!

GS6SHEXNB02 Whirlpool Gold Refrigerator - Bad ice maker module. Ice maker valve is bad. Its gone out 3 times a year since I got it. We order a replacement, it goes bad again. Its not the ice maker itself, its a bad valve. Signs its going out, ice maker stops making ice or the ice cubes are small or the refrigerator water will start pulsing coming out (start and stop). Whirlpool made a bad product and they know about. Several complaints online about the ice maker no longer making ice. Bad product.

We purchased the Whirlpool Gold Gas Range (model #GW399LXUQ06) in November 2011. Last week, I noticed the porcelain enamel finish on the stove top grates has fallen off in pieces. I contacted Whirlpool today, February 14, 2012, about this issue and they advised me it is a cosmetic problem which is not covered under the warranty. They advised me that it would cost over $100 per grate to replace. We have had this stove for less than three months and I feel these grates are defective and Whirlpool should be responsible for replacing them. I am very dissatisfied with this stove.

HORRIBLE! I purchased a Convection Oven Microwave in Oct. 2010 and 3 months later, the microwave stopped heating! I called customer service and they replaced the magnetron and two other parts. Two months later, the appliance broke again with the same problem. They serviced it again. Today, it was broken again and the service technician stated that its the magnetron again. I called to get it replaced and they said Whirlpool doesnt replace appliances, they just keep servicing it. **! How can they get away with this!

WHIRLPOOL MICROWAVE HAS HAD MAGNETRON GO BAD 3 TIMES IN 1-1/2 YRS! I bought a Whirlpool Microwave Hood Combo Oct 2009. July 2010 the magnetron went in it! December 2010 the magnetron went in it AGAIN! This time we had to pay the labor to have it repaired because it was 2 months outside the warranty period. We did not want to pay because we knew having the same part go twice in one year that something is wrong with it. Whirlpool told us that if it happened a 3rd time that they would most likely replace the appliance for us. Well....July 2011 the magnetron went AGAIN for the 3rd time! Whirlpool told us to take it to a licensed shop to have it diagnosed to prove that it was the same part as the previous two times, fax paperwork from the prior two times, and have the shop call in the diagnosis of the 3rd time. We did all that, and they told us they wouldnt do ANYTHING for us because it was outside of the warranty period! Well they knew that when they told us we had an opportunity to get it replaced! THE SAME PART WENT BAD 3 TIMES IN A 1-1/2 YR PERIOD OF TIME. We trusted that the Whirlpool representatives were being honest with us during those phone conversations. Whirlpool can not explain why representatives would give us hope of a replacement (although each conversation is documented by their login and employee ID number). So not only did I buy a brand new MSRP $619 microwave, I paid to have it repaired the 2nd time, and to have it diagnosed the 3rd time, uninstalled and reinstalled the microwave each time, the inconvenience of not having use of the appliance during each occurance, and the unbearable suffering of calling in to customer service and repeating the story over and over to each representative. My house is brand new (we moved in to it November 2009); we bought ALL our appliances from Whirlpool. All I get for an answer now is sorry. That doesnt help me any financially having to repair and now replace an appliance that has been in use for only 1-1/2 yrs! I have seen $39 microwaves from WalMart last several years, so what is wrong with Whirlpools manufacturing?! Customer Service is unreliable, untrustworthy, non-sympathetic, and insanely frustrating! My question for Whirlpool is...why cant you make a product that lasts better (better quality=longer life=healthier environment and happier customers)? Why cant you stand behind your products better? Dont you care about the impact youre making on us emotionally, financially, and environmentally? The model # is GMH6185XVS0 Serial # is TRY3111264.

Love the chrome exterior and overall appearance of this side-by-side. The compartments and shelf spacing are well thought out & offer flexible adjustments. The outside components on the freezer (crushed ice, ice water, ice cubes, & light) I love, and most importantly the unit comes with a built-in replacement water filter.

In July 2012 we purchased a new Whirlpool Gold refrigerator. Last month ice maker went out. We bought it at Best Buy. They sent out a third party repair co. subcontracted under Geek Squad. Response was same as all these threads - just have to replace it. Since Whirlpool does care why dont we all go after place we purchased these refrigerators or the suggestion of a class action suit works for us! This is absurd!

I purchased a Whirlpool Refrigerator Model # WRF990SLAM00 in May of 2013. My wife started noticing ice build up on the ice maker in the refrigerator section of this French Door model. We had it serviced for the same problem 4 times and the problem still existed. At this point, Whirlpool offer to give us our money back, and here is where things got interesting. My wife spoke with a Sheila who was to issue a check to a third party company who would then pick up the refrigerator and give us the check. Sounds simple enough, huh? The company was to get the check in 7-10 business days so we bought a new refrigerator, a Samsung this time, and scheduled its delivery for the time frame we were told the non-functioning fridge would be picked up. My wife could not get in touch with Sheila, which was always a problem, and we talked to a Beth who told us that this whole process had not even been started yet. Well, we are having our new fridge delivered and still waiting on our check and for someone to come and pick up this American-made piece of crap! We wanted to buy American, but this is what we got, a piece of crap!!

Bought the above named model number Whirlpool dishwasher in Nov 2017 and it stopped cleaning 6 months later, dishes were instead of dry and NOW the motor is completely shot! Never again! This is ridiculous that the part cost more than the product! Worse that I need it repaired or a new one in less than 3 years!

I purchased a new gas water heater and had it installed by a plumber. It worked for 3 weeks then we lost hot water. I called the 877 number and got shoveled around to 3 or 4 people. I got hung up on twice then spent 45 minutes repeating all the instructions that are on the tank to relight the pilot light. They agreed to send a new valve. The first time, I never received the valve (after 10 days) and had to call back. The second time I called in, I spent 20 minutes trying to get another valve sent. The valve I, finally, received had plumbers dope on the back and clearly was previously used. Had the original plumber replace the faulty valve? And lo and behold, the second valve didnt work either. I have no idea why a gas water heater would have any issues after 3 weeks. I bought it brand new from Lowe’s. It is obvious that Whirlpool makes shoddy products. They have very poor customer service and care little for the customers’ time either in correcting the problem or being without hot water. I have spent over 2 hours with Whirlpool. Only to 3 weeks after the initial call, I still do not have hot water from a heater that is less than 2 months old! I called them on the issue of the second valve not working and they put me on hold (after 10 minutes the line went dead and I was disconnected) despite the fact I asked them not to do that!

I am somewhat satisfied with my induction range. We ordered it just before Thanksgiving from Lowe’s a year and a half ago. We were told that we would have it before Christmas, which was fine with me. I don’t cook for Thanksgiving. Just a lot of Christmas baking. It turned out that Whirlpool had not started making our range until January and it wasn’t delivered until mid-January. It had been really good until about a month ago, when it blew the circuit breaker. My husband was cooking dinner while I was at work and it just blew the circuit breaker. No power surge in the rest of the house. No other circuit breakers affected. When the power was turned back on, two burners were out. As it turns out, the main circuit board is dead. So now the one large burner, a small burner and the ovens don’t work. There are two circuit boards for each oven. When it is working, it is a great stove. However when it doesn’t work, it is costly and takes a while to get repaired.

It started getting warm and wasnt getting any warmer. Model number ED2VHEXV001 22 cubic feet side by side. I read another review and it sounds just like mine, OMG. It better just need something, its less than three years old. I am not happy and I always bought Whirlpool, my first trouble with it.

I moved down to Florida in March of this year. I have always owned Whirlpool appliances and wouldnt think of buying another brand...... till now. I purchased in March a new washer and dryer set washer model #WTW4800XQ4. The washer is so noisy that I cant watch TV while its running (what a piece of junk). I asked when they installed it if there was something wrong with it and the gentleman from H&H Gregg said no, they all sound like that. I guess if you want quality you have to buy Japanese.... HOW SAD.

Bought a new Whirlpool side by side refrigerator. What a piece of crap!! I am using my time to write this review as the repairman fixes the latest problem. I dont have much hope because he asked for my assistance and is sighing and grunting over there. I had the traditional puddle of water to start. Tray underneath was cracked. Was actually fixed. Water and ice taste like crap. They said its my city water... ok whatever. No good ice and water - we will survive. The food in fridge was freezing on the low. Guy just announced he broke the new thermostat... Yes, the thermostat broke after a year. Will get it fixed, hopefully enough to hold up until I can find another new refrigerator to buy. Never a Whirlpool or any of their other companies. Time to do more homework. So glad for these forums. Ugh!!

I purchased my brand new gas stove at Lowes in 29 Jun 10. Within the first month, my oven was giving me the error F-2. They came out and replaced the ERG board. Now, just after the warranty had expired, the same problem is happening. When I called them, they told me that I should have purchased the extended warranty. I cant use the oven because I have to unplug the stove every time to get it to stop beeping.

GX5FHTXVB00 - Purchased fridge in 2009. In the second year the freezer got too cold and fridge was warm. Coils were frozen. Lost all food. Repairman replaced thermostat. This happened twice more with the same result. My warranty has expired, fridge is 5 years old and its happened for the 4th time. Whirlpool doesnt care since its out of warranty. NEVER will I purchase a Whirlpool appliance. They DO NOT stand behind their product!

My experience was terrible. We purchased a side by side refrigerator on June 27, 2011 and it stopped working in December, 2011. We reported this onDecember 19, 2011. A repairman was sent out a few days later, who could not solve the problem because a piece had to be ordered. The piece was ordered and the repairman came to install the part on December 28, 2011.The refrigerator is still not working at all. We have been without ice for this period of time, not to mention the inconvenience of non-refrigeration of food. I pleaded for them to pick up the refrigerator and give me even a partial refund. I was told that three repairs had to be done before they would even consider picking up the refrigerator. I am not a person who complains, but this was ridiculous. I will never purchase another Whirlpool product.

I had an electric 36 Whirlpool, smooth top cook top for 18 yrs. Worked great, cleaned with Windex and occasional scraper. Didnt show streaks or spots. I remodeled my kitchen 10/15 and bought a KitchenAid 36 glass smooth top vented cook top. What a piece of junk. Wish I had kept my Whirlpool. I can not get it cleaned. Every little fingerprint, mark, etc. shows. I thought KitchenAid was an upgrade to whirlpool but I was surely wrong. I am glad that I didnt change my built-in double oven. I did change out the Whirlpool quiet gold dishwasher for the KitchenAid. Again, wish I kept my Whirlpool. The KitchenAid is noisier, looks terrible with the stainless inside. Im embarrassed to open it with all the water stains. My Whirlpool was white inside and looked like new. I wish I had the money to change it back but I dont unfortunately. Moral of the story is if it aint broken dont fix it!

Whirlpool Gold with bottom freezer, had it for about eight years and no problems. Great seal and great storage space. Also plenty of space in the freezer. We are a family of four. It is extremely quiet. There is flexibility as to how to mount the shelves and they are easy to clean. I have never had any spoilage.

We have been very happy with our appliances that now over 11 years old and doing well. We love our gas range top. They gave greater and new models so we love Whirlpool and GE. We always get great deals at Home Depot.

I purchased a three door Whirlpool refrigerator in August of 2014. Today I am having it repaired for the third time, each time for a different reason. I either bought a lemon or Whirlpool products have really gone downhill. Either way I will never again purchase a Whirlpool product. Between the cost of the repairs and lost food, I am debating about dumping it and buying a new refrigerator.

This is our 3rd repair in 13 months and now my 4 and 1/2 year old son and I both suffered bacterial food poisoning on this 3rd round. It has been a complete nightmare. Then we found out until last month, they were completely replacing the entire refrigerator. Then they stopped that and are just replacing the parts again. Now there is a back order of the parts and not to put any food in there or we will get sick again. The repair itself will take 4 hours whenever they get the parts in and another 1/2 day to take off work. We are building a house and have bought the entire gold series line of crap that is sitting in boxes in our garage. NOW WHAT WHIRLPOOL?