This is the information I tried to send to Whirlpool only to get a message that it was undeliverable: I purchased a set of whirlpool cabrio washer and dryer on 10-23-2013 (model numbers WTW8540BW, and WED8500BW). On 01-25-15 the washing machine failed to power up just over 2 months out of the standard warranty. This wasnt the low end cheap models. With cash discounts we paid over $1600.00 for the set. After a $70.00 dollar charge to the repairman we are told that the unit has a bad electric control board (part # W10761026). And unfortunately the part is on back order until March 1st, 2015 as of right now. So if and when the repairman gets the part and installs it, I get to pay him an additional $260.00. My family has always been such a dedicated Whirlpool appliance purchaser but this is wrong.Oh I almost forget, now I have to rent a washing machine at a cost of $55.00 per month until mine is repaired. I believed I was purchasing Whirlpool quality. The type of quality that doesnt need an extended warranty because Whirlpool is made to last correct? Please assist me in making this situation right and restore my faith in the quality I was raised with in Whirlpool products.

Lost two freezers of meat in this Whirlpool. Changed Motherboard twice. Wouldnt keep ice cream frozen. Tech told me I was buying cheap ice cream. Was told by Whirlpool that they dont replace freezers. Received a call from another WP rep who did replace it. Waiting 4 weeks now because trucking company wont come up my driveway in snow. It was here once out. Driver didnt know how to change unit out. Waiting for exp driver now.

Our over-the-range Whirlpool Microwave (Convection-Type) died 17 DAYS after one-year-warranty expired BUT theyre sending a local repair outlet out to fix it. I am very surprised... Thought Id be stuck with a $700 boat anchor. Thank you Whirlpool for standing-by your product. BTW... My research indicates these microwaves die quickly if you use the convection option very often... So now we know better.

Whirlpool Dryer Model WED4815EWO and Whirlpool Washer W10682799 - I have always had great results with Whirlpool products. Both are energy efficient and save on operating costs. I purchased them three (3) months ago. The washer locks during the wash cycle. That took a little getting used to. I have always been able to rely on Whirlpool products. The top loading washer (W10682799) is energy efficient and high capacity. It regulates the water level so you dont have to worry about wasting water. The matching Dryer (WED4815EWO) has a sensor to regulate your drying time or it can be manually set. I appreciate the worry free, self-regulating functions on both the washer and the dryer.

We bought a refrigerator Model# WSF26C2 EXB last June 2012, and it broke down! Our one-year manufacturer warranty did not cover for any food loss. We would not recommend Whirlpool refrigerator to anyone. We called at 12:30 pm and they could not send anybody out to repair the refrigerator until the following day. Bottom line is, there is no compensation with Whirlpool.

BUYER BEWARE!!!! Dishwasher less than 2 years old and pump & motor assembly went out. You would think and hope that an appliance would last longer than that... Contacted Whirlpool and they were not helpful at all. Will not be buying anything made by Whirlpool again...

whirlpool Cabrio Washer - I replaced my front loading Duet with this, thinking I was done with front loader. Designs are set to fail, liked the idea of no agitator, thinking can clean a lot clothes at once, boy was I wrong, heavy loads wont spin dry, forget sheets or blankets. The machine just stops, leaving everything soaked and you basically screwed, you can invoke a spin cycle but to help make rinse and spin out, sooo disappointed. Whats wrong with the designers of this product? They didnt try sheets to see if it would even work. I am far from over loading this too. Dont buy this.

Whirlpool Slide-In AquaClean Technology - My beautiful, modern oven is no longer. After 4 tries doing self-cleaning my oven was still dirty. I did have to wipe out the water (although I measured it) before I could take the scraper/sponge provided by Whirlpool to assist in the cleaning. Scraper bent - sponge disintegrated and I still have a dirty oven. Called service. My pleasant service tech informed me the water is only to reach 250 degrees! Really! My dinosaur of a Whirlpool cleaned fabulously! New technology has turned mine into an on your knees, scraping and broiling fool. Fool because I bought into the whole Aqualift Technology. We cannot use any kind of liner, etc. This slide-in may look great but the labor required to keep it that way is beyond this OCD person! So much for my efficient new kitchen. May the engineers who designed this technology be ashamed of this product. It is not even a self-steam cleaner!

I am very sorry I bought this machine. CU rated it pretty good. Nope. 1 - It rarely dries everything completely. e.g., the collars of t-shirts or turtleneck shirts are damp after the load is finished. I have to run the machine again....Energy efficient? Energy schmefficient. and I havent even TRIED to use the low heat delicate cycle. 2 - The cute modern buttons are hard to push in. 3 - The top of the machine doesnt have a level lid... Its curved. Not very useful for setting anything on while you work at any part of your laundering process.

After 6 years, Our $2500 Whirlpool refrigerator stopped cooling and would not dispense ice. Since we had purchased a Whirlpool extended warranty, a Whirlpool authorized technician replaced the compressor and informed Whirlpool it also required a new door that included an ice dispenser. A door was not available so Whirlpool refused additional repair and refunded the $400 purchase price of the warranty. Meanwhile the refrigerator stopped cooling again and Whirlpool refused any additional obligation. The refrigerator was now non-functional and we had to spend $3500 to get a comparable refrigerator. The moral: 1) Whirlpool makes very expensive refrigerators that have about 30% of the life-span compared to earlier vintage refrigerators. 2) They know this and will promptly refuse to warrant their product if it is to their benefit. Shame on you Whirlpool for using your corporate leverage and shady business practices to manipulate your customers.

Whirlpool Duet Front Loading Washer. Purchased date was 1/09/10 and I paid $629.00. It failed in 7/1/11 and got a service call for $60.00. The result of service call: Bearing shot and crank shaft broke. Im very disappointed. Whirlpool should be liable for the malfunction of their product. Whirlpool was contacted and they were sorry that there is nothing they can do.

Purchased a brand new Whirlpool hot water heater, but it has never worked properly. The 1-800 help line has been no help at all. Every call results in another step we have to complete before they can fix the problem. Bottom line - never, ever, ever buy a Whirlpool product. They dont know the meaning of customer service.

I am very very unhappy with Whirlpool gold series. We paid more thinking it was better and dont waste your money. I have had the whole package for 3 yrs and every one has broken down. First my dishwasher wasnt cleaning. I had to take the thing apart and clean all bars and still is not cleaning right. My ice maker quit working and then started leaking under fridge. I had to have the water intake valve replaced. And now my oven says its at 350 and wont bake anything. I think the element has gone bad. This is complete junk. I should have known better and got LG.

The dryer lint screen is located at the door base. This is placed incorrectly, in that if you have any lint on screen it attaches to wet clothes. The screen should be located at top of dryer for a less messy clean up process and away from your clothing.

My Whirlpool microwave has been serving me for over 20 years. Never a problem. It performs well at all settings. Size is convenient for mounting over range. I recommend highly because of reliability and performance.

After 50+ years of doing laundry, I had to purchase my 3rd washer. I bought the new top loader without an agitator. I very quickly learned that it has no lint filter. My first load was towels and mats. The lint clogged up my tub and drain pouring water all over the floor. Since then it has ruined many of my clothes which are mostly sweaters and sweater-knits. Without a lint filter, it deposits the lint right back on the clothes where it stays forever unless I shave or pick it off, even though Ive turned them inside-out. (Time consuming waste!) Even my socks have little balls of lint. It seems the only safe fabrics are new, smooth woven cottons, cotton-blends and slippery nylon providing there is no lace or brushed elastic.Now to the no fabric-softener dispenser... The Downy ball simply doesnt work, and theres no other way to add it. Waiting to use dryer sheets is too late; the damage is done. My clothes are dingy. In my 50+ years of ownership, I have never had to purchase a separate product to wash my washer so that it doesnt stink... and it does. Why does it lock after starting? If I could afford to replace it, I would... but I cant.

Whirlpool Cabrio drain problem - I never had a washing machine that lets so much through to the drain pump. I replaced pump three times already. First of all, if you put anything with buttons in this machine, you can kiss it goodbye. This machine destroys clothes then lets buttons and coins and whatever through to destroy the fins on the discharge pump. When is the BBB going to do something about this consumer ripoff?

Whirlpool Cabrio Washer - I have had my washer for about 4 years, paid $1,000.00 for the unit and now I am being told that the control board needs to be replaced and it will cost me anywhere between $300-$600 to fix it. My point is, a washer should last longer than 4 years especially if you paid good money for what I thought was a reputable brand.

Very durable. Not pretty but will last a long time. The dishwasher will run forever. The appearance is bland so the product is nothing fancy. It gets the job done. The machine is very quiet. I think this feature is the best one.

Whirlpool over stove microwave/convection oven model GH7208XRY-4 - I purchased this top of the line unit in April 2012 for a vacation home kitchen remodel. It wasnt installed until June 2012 and stopped working in May, 2013 just after the warranty period expired. The problem was with the touch screen panel that went blank and the fan/light control switches also failed. This unit has only had light use since my wife and I are retired and use it primarily for heating tea/coffee. I contacted Whirlpool customer service and they graciously offered to cover the cost of replacement parts but I had to pay a service charge of $125. The factory technician said the whole door needed to be replaced since the electronics were not readily accessible so it took about a week to get the replacement door which turned out to be the wrong one and needed to be reordered. The technician finally replaced the door and the faulty fan/light switch. Within a month the fan/light switch failed again but was still under warranty so it was replaced for free. A little more than a year after the last service the touch screen control panel began operating by itself changing screens and beeping randomly. This was somewhat disconcerting but the unit continued to work pretty normally until my wife placed a small plate of leftovers in oven to be reheated for 1 minute. She walked away to do other things and forgot about the food in the oven until we noticed a strong burning odor and found that the microwave was still running some 20 minutes later and had turned the food into a black mass of burned food and the plastic cover was melted and burned.I contacted Whirlpool service thinking that the unit was under warranty from the previous service but they said the parts only carried a 90 day warranty and my only recourse was to pay for another service call and purchase another door panel for approximately $400 or I could buy an extended service contract for $300. Needless to say Im not about to spend that kind of money to, at best, get another year of service from this inferior product. This is simply not a safe product that could have started a deadly fire if I had not been present to stop it when I did. I have probably owned a dozen microwaves from other manufacturers and have never had any kind of problem including a comparable GE unit that has been flawless for over 15 years. I am extremely disappointed that Whirlpool has cheapened its product line to such an extent but I suppose I shouldnt be surprised since I noted this product was made in China.

Washer has rusted out after only four years. I bought my set from Sears, and thought I would get good use out of it for many years; but I am experiencing rust falling from around the rim of the washer. Very dissatisfied with the product, I will never buy another appliance from Sears again. I have always used Sears appliances but after this experience I would not recommend Sears to anyone. I was told that the warranty was for one year, and the rust would not have been covered anyway. Very Dissatisfied Consumer. I thought Sears would stand behind their products. Yea, right.

I purchased my Whirlpool refrigerator from Whirlpool guest system (online) in 2010 for around $1,160. Recently, it stopped dispensing water from the dispenser. I called the Whirlpool certified A&E serviceman to repair the dispenser. He concluded that the water line is frozen inside the door. He also stated that such issues with the door shouldnt happen for at least 10 years. He gave me a bill of $920 to replace the door. I called Whirlpool and they declined to pay for the repair as it is out of warranty. I feel that they sold me a faulty refrigerator and they should pay for this expensive repair. With $920, I can probably pay for a new refrigerator (not Whirlpool, of course). I am completely disappointed by Whirlpools customer service and poor quality of their product. This company, I believe, is more interested in selling crappy products, make profit and not provide good customer service. Shame on you!

We bought a Whirlpool gas range about a year and half ago. The oven started giving lighting problems we had to light with a match every once in a while. Then the broiler igniter started giving same problems so I replaced the igniter, still did not work. Then I tried the control panel, still nothing. The igniters were about 45.00 each. The control panel was 250.00. Then I replaced the spark module and it is now working. Some models the spark module dont control oven and broiler but mine does. That was 200.00. The best thing was the part place I was ordering from would exchange the parts that you try and they also can answer questions either online or by phone, Appliancepartspros.com. My oven model # is wfg371lvs3.

The Cabriolet washer and dryer act funny. I really believe its because they are digital... Didnt they realize that at some point moisture would affect controls? Idiots! And if a cycle is stuck, you cant manually move it forward or backward... you know, how the standard machine works... yeah the one with knobs!! Sometimes computers are not necessary and this is one of them... too damn advanced!! Id rather have a good old American washer. Not worth it. I get a better wash at the laundromat. # pissed.

I purchased the Whirlpool Gold series cook top range-stainless steel. It is of good quality and looks very nice. It is also easy to clean and for the price it has a self cleaning oven. I didnt think that I would like this range but over a period of time I truly love cooking on it.

I purchased a new Cabrio Washing Machine and Dryer in March 2015. I have had 3 new washing machines thanks to the Customer Service provided by Lowes in Lindale Texas. The third washing machine has again lost its brain and the sensor to operate the machine. I have been waiting for the parts since December 2. Called it is still on back order. Unacceptable! It cost almost $60 dollars every 2 weeks for our washing at the Laundromat. Again unacceptable. All Whirlpool can say is We are sorry. When the machine works my clothes are beautifully cleaned using the new HE soap. Takes large loads and I love that part.I am sorry I bought a Whirlpool. Whirlpool would not work with me except to apologize and say the parts are on back order and I will get a call in 5 days for an update. These machines cost $900 each plus tax. They should work more than 3 months at a time. The first repairman could not explain anything. Said they were too new and he could not figure out what to do. The second repairman was more knowledgeable and explained what was wrong. Does not help that Whirlpool does not have an inventory of parts to take care of their customers.

We purchased the washing machine on February 2, 2013 and initially noticed that some of the clothes were still dry when the complete load was over. Meaning that I am not saving water cost because I then have to rewash the clothes and pre-scrub the clothes. Then a little over a year later, the machine is making this extremely loud piercing noise when spinning. The cost to replace the part is $250.00+ the repairmans fee. Whirlpool says there is nothing they will do. From reading the other reviews, this is really sad because of the numerous people having the same issueS with a capital S. I definitely would support a class action suit.

The main control panel on my Whirlpool Cabrio Washing Machine broke twice in the second year of ownership. I bought this in 2006. The part was replaced in March 2007 and then again in October 2007. Now, it is broken again and Whirlpool says too bad, they will not replace it again and will cost us $275 to fix it. People have posted about this problem all over the internet. How can they not help their customers and recall this washer part?

I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! If I could I would rate this fridge and Whirlpool’s repair and customer service a NEGATIVE 100. My wife and myself purchased this refrigerator on 6/2/19. On 6/16/19 we noticed that it was not cooling as should, we called in to set up a repair service call only to find out that we had to wait until 6/20/19 to have a service tech come out to look at the refrigerator. When the service person came out to look at it he stated that it needed a sensor??? And that they would have to wait until the evaporator thawed out to replace the sensor. We had to reschedule another tech on the following Monday 6/24/19 to replace the part. 8 days after the refrigerator stopped cooling.Now fast forward 2 weeks and now we have the exact same issue, whatever was fixed did not correct the issue. We had to call back into Whirlpool to make a setup another service call. We have to wait 5 more days until a service tech can come out to recheck the issue. Whirlpool offered no other assistance. If I could I would return this defective unit and buy a different brand of refrigerator. I WILL NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT IN MY LIFETIME!!!! I will make sure that I let everyone I know that I would never recommend a Whirlpool product!!

Model: Whirlpool Professional FF 32 Elite. Purchase date: 06/2009. Problem: Temperature maintenance issue. The basic need of refrigerator - unable to set/maintain temperature. The cooling system is not working! Poor customer service: Representative charged for visit. The representative is unable to find the root cause! Approximate expense of 4-5k with no guarantee of problem being fixed. Better go for other brands like LG, Samsung.

I purchased a new Whirlpool Cabrio washing machine from DeWaard & Bode at Bellingham, WA in January of 2007. The serial number is **** and the model number is ****. Several months ago, the dreaded F1 code appeared. The code initiates when the washing machine is started and must be cancelled and started 3 times to continue washing. Later, with approximately 19 minutes left in the cycle, the code reappears and requires canceling and restarting another 3 times, at times 4. I have no extended warranty so I have no coverage for repairs. I also dont want to pay for a service call for what is most likely the computer module as evidenced from the majority of complaints online. This washing machine still looks new and works other than the inconvenience of having to stand by when starting the cycle to reset the code and then having to run upstairs later to reset the machine when its partially through the cycle. At some point, it will likely quit operating all together. I have purchased several appliances over the years from DeWaard & Bode and will be replacing all kitchen appliances again next year due to a planned remodeling but at this time, I do not intend to get them locally due to this issue. I have reviewed several comments online and feel that Whirlpool has a real problem with this particular machine that they refuse to be responsible of. I was offered an extended service plan for 1 year at $132.01 or 3 years for $336.61 but Id have to wait to be allowed to utilize it due to existing circumstances. Im not sure if a fix is actually available. The local dealer did not offer any assistance.

I purchased a lot of Whirlpool appliances -- washer/dryer, dishwasher, microwave, and now a Whirlpool stainless steel refrigerator. This was approximately the end of 2014. Not long after I purchased the refrigerator, the front started with small rust stains. I notified Whirlpool and all they said was call Scratch-b-gone in California. My refrigerator should have been under warranty. They offered no other help. I live-chatted this morning and they say the same thing -- call another company. You are now out of service. Im so very disappointed in Whirlpool and will definitely rethink purchasing another Whirlpool appliance. My other stainless steel appliances are not having a rust problem -- just the refrigerator. I havent tried the Scratch-b-gone yet because on their website they say that a lot of Whirlpool products have a coating on them. VERY, VERY unhappy with Whirlpool and their customer service...

I have used Whirlpool products for over 30 yrs. This is the worst made product I have ever purchased. The ice maker doesnt produce very much ice. The cold water on door isnt cold. There is too much wasted space in freezer and refrig. side. You cannot get anyone to call you back to call for help. I contacted Whirlpool over a month ago. No return call yet. Consumers beware!! Model no. WSF26C3EXF01.

Purchased a Cabrio Top Loading Washer and Dryer 3 years ago from Lowes and our clothes have NEVER even come close to coming clean without spending a ton on stain removing aids, which only work part time. So I approached the salesperson at Lowes and I was informed (after the fact) that the Cabrio top loaders had poor ratings due to the fact the basket only spun 30 times a minute whereas the front loaders spun 300 times a minute. So after 3 years Im forced to bite the bullet and purchase another washer. Ever since they purchased Maytag, their quality control has gone down the crapper. Now Im going back to the old reliable, the agitator washer. Newer is not better in this case.

I have had our Whirlpool Cabrio washer and dryer (CU0771356 and MU0803512) for four years. Our trouble started when the machines were 14 months old. The numerous error codes have been fixed by replacing boards, the bearing has went out, and the entire tub has been replaced. The dryer has had two service calls for going out. Now, both are out again. The washer pump is bad and the dryer has stopped heating up. Where is the class action lawsuit?

Purchased front load washer & dryer 2009 - have had issues with the washer ever since. The last episode has taken 3 visits from repairman - they cant figure out what the problem is - wont finish a cycle (any of them) and locks up. Cant open the door without turning it off and then back on. But the load wont spin dry - leaves clothes wet. Already had the harness replaced a couple of years ago and now they replaced the flywheel (it was warped) thinking that was the problem. Nope. Still wont work & the repair company said they cant figure it out & neither can Whirlpool. Im very angry after reading all of these posts about Whirlpool. Not a happy customer. But what can you do???

Our experience with the Whirlpool Duet Steam washer is the same. Weve had ours about 2 years and have replaced a sensor and the rubber boot (both in the first year) and now we too have had the bearings go out. Weve called Nebraska Furniture Mart and Whirlpool. No one really cares. Its unbelievable that $1800 is down the drain and its acceptable! What are the steps for a class action lawsuit? How about getting some social media involved to get Whirlpools attention? It worked with Netflix and Bank of America. They had to finally listen to the public. So frustrated!

The average life of a refrigerator is 11 years. We purchased a Whirlpool convertible refrigerator (Model EL7JWKLMS02, Serial # EWR1339731) on 6/12/04 from the Lowes here in Visalia, CA. The first delivered was DOA and Lowes delivered another. That should have been a warning sign. We have had several problems with the product, as early as 2006. All repairs went through Sierra Appliance & Franks Appliances.We are now in the market of another refrigerator to replace this one. We have had to have freon added now for the third time. Sierra Appliance was unable to find any leak, but each time, the freon was depleted. In addition to the health hazard of having freon leaking into the house, we have had the distinct displeasure of having to deal with food waste, etc. Because of the ongoing problems with this product, we are now facing the reality of purchasing another refrigerator to replace this Whirlpool product.Due to this, I feel it is difficult to consider another Whirlpool product and will question any product to ensure that it is not Whirlpool-related. If there is anything that Whirlpool or Lowes can do at this point, it would be appreciated. Thank you for reviewing this note of dissatisfaction. It appears that we will be shopping for a new refrigerator this weekend unless we hear from Whirlpool. In any event, I would like this recorded as a complaint from a former customer.

Ours is a glass top & has 2 dual burners & we are very pleased with that feature. The oven however takes quite long to preheat & the alert sounds are so weak you can barely hear them. It was a rapid purchase on a sale item. I wish we had shopped a bit more.

We remodeled our kitchen and my wife liked Whirlpool, I didnt, but I went with her since she got a good deal with Lowes. We bought a microwave, dishwasher, stove, and fridge. I cant wait till all of it craps out! Going back to Sears! In less than a year I have replaced the stove and stove, the fridge sucks. The fridge already had a defect with a water leak, damaged my hardwood floors!!!! Still waiting on Whirlpool for my floors. The dishwasher never cleans, it always stinks. The stove does not self clean, the handles dont stay tight, shall I go on!

Cabrio washer lid warps twist and cracks the frame. Not a proper lid design apparently.

Updated on 03/15/2020: We bought this eight years ago to replace a 20-year-old Maytag that had finally developed a rust-related leak after serving us faithfully and needing only one almost trivial repair ($10 DIY lid switch replacement) over that period. I have replaced the water pump, the gear case, rotating seal (3 times), the lid switch striker (3 times), and the replacement gear case is making noises indicating incipient bearing failure. In its finite wisdom, Whirlpool decided to make the failure-prone main bearing irreplaceable, which means you have to replace the entire gear case, at a best-case cost of $120 and a worst-case cost of $300, plus labor, unless you do the work yourself, as I do. The secondary issue is mold and a musty odor. The most effective way to eliminate this is to pull the drum (non-trivial, requires a car jack, a 2x4, and a special spanner/wrench) and swab down the inside of the tub with disinfectant. (Been there ... done that three times over 8 years.)Original Review: I am in the process of replacing the bottom seal on my 6-year-old Whirlpool Cabrio (WTW5500XW2) washer. This will be the fourth major repair I have done on it. Fortunately, I can do the work myself and know how to find the best price on parts, but it is still discouraging that a lightly-used washer would have so many problems in such as short time. (It replaced a 20-year-old Maytag that finally rusted out.) Repairs to date: 1) replaced drain pump motor; 2) replaced lid switch; 3) removed basket twice to clean outer tub, due to mold and odors; 4) replaced suspension rods due to excessive spin vibration; 5) out of commission awaiting a new bottom seal. Total cost of parts (labor was on me) is well over $100.

I have a Whirlpool dishwasher for a few years, it cleans great, works great, the dishes come out clean and shiny, so do the glassware. Even pots come out nice and clean, what more can you ask for?

I did not purchase it, the stove came with the house. I like the flat-top... easy to clean. I dont like that any little spill causes a stain that has to be cleaned. I didnt shop for this one. Although I would have this as an option if I was shopping. Low quality would be a problem. I want my stove to last a very long time. But, I dont want to pay a lot of money for it. I have a Whirlpool, glass top (smooth top) built in stove. I dont know the model. It has 4 electric burners, of 2 sizes. It has dials to control the heat amount.

Bought a Whirlpool fridge (WRF560SFHZ) 3.5 years old not cheap! Suddenly one day, the freezer drawer cannot close properly. Since it broke down on a long weekend, I have to wait 3 days in order to contact Whirlpool customer services. And then wait for another 4 days for them to send a technician. The technician advised it is a screw on the rail fall down and he fixed it and charged as 115CAD repairing fee (for a loose screw). He said it is a product defect from Whirlpool and that we should call Whirlpool to ask for a refund.Of course after a long wait from the hotline, Whirlpool refused to refund, saying that, It is not within warranty period and it is perfectly normal that you paid for 17** CAD fridge and can only used for 3,5 years and that things happens (screw can get loose). The service rep. even said, You bought it, it is your property now... And they dont care you have to throw away food in the freezer since the door cannot be closed. And of course they refuse to admit that the product has an inherent defect... Will never buy this brand ever again!

July 2017 I purchased a Whirlpool refrigerator Model # WRF757SDEM00 S/NK51709722. The refrigerator portion went out, the repairman said it was the fan therefore I spent 351.00 dollars for house call and fan. When that did not work the repairman spoke to whirlpool and they said the panel of small computer may go out with it 212.00 plus tax. Did not allow that and tried another repairman who said the value that switches from freezer to refrigerator was out and if I could find someone to fix it would cost between 600 and 800. I went out and bought a Samsung because on the front said 10 year warranty. At least anything is better than 1 year whirlpool offers. There is NOTHING in the name.

I have received two bad Whirlpool Water Heaters from Lowes. In the course of a few years, I have received two defective heaters (new). One was even a replacement for one several years old that had failed. Lowes insists that you call an 800 number where someone that speaks poor English tells you that you have done something wrong. I am returning the water heater to Lowes, and purchase a water heater elsewhere. This is a perfect example of how sometimes something that is initially cheaper is not the better value.

I bought a Cabrio from Costo less than 2 years ago. Dryer so far so good (big barrel with hair dryer so what could go wrong?). Washing machine is HORRIBLE. Lid latch broke (couple hundred to repair). Now out of the blue I get an F2 error & machine is completely inoperable. I am only user & very careful with it. There should be a recall on this expensive junk. NEVER buy Cabrio or maybe any Whirlpool appliances again. Ive never written a bad review btw.

I love my dishwasher, have had no problems and it does a great job. Stainless steel interior is a plus. Give it a try, you will be satisfied with the performance.

I have use Whirlpool washers and dryer for years. I had Washer and dryer that lasted me 20 years, even when I thought they were going out I had purchased another set maybe two years before and they were still running so I left them in the house I sold, I would recommend Whirlpool to my friends and family.

Strange bear like sound when it washes. We stopped it and on again, sound gone. Water on full water pump drain attitude ok. Big lid (grey) inside on. Ran some time water draining with tablets to make it clean and run better. Had someone to look for it, no sound. But when we now turned on, it sound like a mumbling high sound from inside machine or upper lid. We have some thermostat error a few times now. No hot water condition and no washing in high temperature. Håkon ** was the inspector of this strange thing happening. Could this be dangerous to let it run?

This washing machine has been nothing but a problem from the beginning. Theres always something wrong with it. Things that cost so much should last much longer than a couple of years! I have to clean out the drain about every 3rd time I use it or it wont spin out as well.

Model GB2FHDXWS04 - This refrigerator dumps water all over the floor at least 1 time a week. We just leave a towel on the floor to absorb it because you never know when it is going to happen. Have removed the stuff and cleaned all of the ice out of the bottom of the fridge but in no time it is back. What a crummy unit. I am going to drill a hole in the bottom of it and put in a drain I guess.

We purchased this machine new and took delivery on 5/21/11. We did not start using this until late August of 2011. In late November we noticed a loud noise from the washer. When we contacted the sales company that sent out a repair person who informed us the bearings were defective. We have been told the parts are on back order for another 2-4 weeks. It has already been 4 weeks since they were out. Whirlpool was no help. They first claim we must have overloaded the machine, then relented saying that things happen. Either way I am without a washing machine we paid $1000.00 for another month; yet they will not extend my warranty at least for the time my machine is down. I am now worried about the damage that this unit may have caused to my new home due to water leakage, let alone the added expense to due my laundry since I must now use a service to provide for a washing machine I own.

Whirlpool washer Model WGD4815EW1. Bought this washer just about 4 months ago and right away I hated it but was told by people that all the machines had gone to the lid lock and that the government had mandated the energy saving devices on the machines so the machine will only put just a little water in the machine. I have been VERY VERY unhappy with this machine. My husband figured out a way to bypass the lid lock mechanism. Then after washing clothes many times I found out in order to get my clothes clean I had to just set the dial to Bulky every time OR I had to wash the clothes 2 times to get clean if I didnt. Once we bypassed the lid lock and then I figured out where to put the knob so the clothes would come clean I was fine until last week the machine just would NOT wash or do anything... it filled with water and just sat there until my husband got the water out. I located a Speed Queen from an appliance store and I am much happier. It does not have the CRAZY lid lock on it. I realize that some children are apt to mess with the washers. But I dont have children anymore and when I did I had a laundry room with a lock up high on the door so they could not play in the laundry room. I dont understand why this so called mandate could not have been done in a way as to allow those with kids to have the option on the machine with a built in code device to set the machine so the lid will lock and those of us without children in the house to opt out of the code to set the lid lock. NO REASON why we cant have a CHOICE. As far as I see it is a way for the government to try control more where they need to keep out. The cars have been designed with safety locks for children to keep them safe, but it is up to you to choose to use them. Same principle! Now for the mechanism to make it so the machine will only put so much water in the machine to wash. Youre NOT SAVING any ENERGY or WATER if you have to wash the loads twice!! This whole mandated business with the newer washer machines is a huge JOKE on everyone. I will be searching out used machines and having them rebuilt because I dont EVER plan on buying another one of these newer machines. If enough people stop buying them the manufacturing companies can raise some cane with the government to get the mandate lifted. NO I will not buy another Whirlpool washer. I encourage some of you out there who LOVE a challenge to figure a way to change the stupid motherboards on the newer machines and create a great business for yourself because if someone else can create it you can recreate it.

I shouldve read the reviews online about Whirlpool before buying our washer and dryer Duet. 4 years later the main bearing is going out and its 1200 to fix it. No support from them or anything. They did offer a loyalty discount on a new washer... No thanks. Just would be another headache a few years down the road Im sure. Goodbye Whirlpool. Never buying anything from them or their other brands. Ill definitely spread the word too.

16 months after purchase, the machine starts displaying F71 codes, 6 weeks later F70. After calling Whirlpool customer service number on the User Manual, we were told that the washer was out of warranty and there was nothing that Whirlpool was going to do for us. I have a reasonable expectation that a brand new $800 washing machine will operate for many, many, trouble free years, but finding an electronic failure that has been estimated at $400 to repair, 16 months after purchase, is simply and obviously unacceptable. This is clearly a defect in design and/or manufacturing.

I purchased my Whirlpool washer and dryer 4 yrs ago. I was planning on purchasing Samsung but the saleswoman at Gils in Bristol, RI strongly recommended this junk!! A washer and dryer should not quit after 4 yrs w/ a household of 2. The dryer never dried properly. Each load took 2 cycles. Yes, repair were called and we were told its a design flaw. The washer just stopped spinning. Repair will would have been $550. These pieces of junk were replaced by GE electric stackables. Fingers crossed....they are working satisfactory!

This is not a new washer (Whirlpool Cabrio INTW6200VWO) and it works well BUT since we have owned it we have had rust at the bleach dispenser. I am seeing on the internet there are many complaints about this and there was a recall? But they have run out of replacement parts??? Never received any recall notice. We have online instructions on how to repair and have done this many times and the rust comes back. About a week ago we sanded, primed and enamel painted the area plus I have put NO BLEACH in the dispenser and the rust is coming back. I hate to replace a working machine but this rust can and will get on my clothing. Whirlpool was the absolutely best in the past but this one is a lemon.

I bought my Whirlpool washer/gas dryer 13 years ago and up till now I havent had one service call or repair done on either one of them. I have owned a Whirlpool washer/dryer before and I didnt have any problems with them either. When the time comes and I have to buy another set, there is no doubt in my mind that I purchase Whirlpool products again!

We purchased our appliances including a refrigerator, stove, microwave and a dishwasher from Home Depot and chose Whirlpool because we believed in their quality. We purchased an ice maker for the refrigerator and it did not get delivered so we had to contact the store to get this resolved. Once this was resolved we installed the ice maker and began to use the products. We noticed a leak from the dish washer and checked the connections only to find out the leak was coming from inside the door. We contacted whirlpool to let them know. We were then contacted by whirlpool that they could not find a service center in our area and we needed to find one and they would reimburse us 150.00 for the service center that we find to come look at it and then we need to let whirlpool know what parts were needed and they would send them to us then we could have the service center come back and install the parts.After receiving this information I contacted whirlpool to let them know that this was unacceptable. First of all this is time and money out of my pocket and no service center is going to make two separate service calls for 150.00 dollars. So whirlpool tells me they have done all they can do in which I informed them that they have not done all they can do and they we just dumping this on me to take care of. So after arguing my point, the whirlpool employee decided to call a service center and make an appointment for Jan 09, 2020 which I agreed with and hopefully the problem will be solved. This should have been done from the very beginning instead of wasting my time only to have the whirlpool employees do their job. A customer should not have to deal with this. In the future I will using a different company for my products, not because of the product but because of the service. I have made a copy of this and will be posting my review.

Bought in October 2014. Died December 2015. The previous Whirlpool microwave this unit replaced was 10 years old and carried a 5 year warranty on the magnetron. Imagine my dismay to find out this unit carried only a 1 year warranty on the magnetron. So 2 months past warranty expiration Im left with a dead unit. I performed elementary troubleshooting. The unit has a fuse on the 120 Volt input. But the unit must be disassembled to gain access to the fuse. So what SHOULD be a five minute job turned into an hour and a half. The fuse wasnt the problem - replacement fuses blew like popcorn. Fuse placement within the unit without regard for service considerations is a poor design.To their credit, Whirlpool agreed to cover the cost of repairs if I would pay for labor. I agreed. A tech came out and looked at the unit. He said that he would have to order a bunch of parts and that he would be back in contact by the end of the week. Three weeks went by. There was no call from the tech; my messages on his voicemail generated no response. So a couple of days later I purchased a replacement from a competing manufacturer.

I had purchased a hot water heater on Saturday and installed it myself. I filled the tank and waited about twenty minutes before turning the power on. I waited a couple of hours before testing the water temperature and it was cold. I checked the temperature setting and it was set at one twenty five, I went to Lowes and informed the service person and was told there was nothing they could do about it, I had to call the number on the tank for Whirlpool. I called the number and was told they could come out to check it but we would be responsible for the labor charges. I didnt understand why because it was under warranty and we had also purchased the extended warranty. I informed my wife so she could deal with Whirlpool because I was going to work. My wife called a number of times and was getting transferred from one person to another and getting no help at all. She was told by one person that it was maybe a problem with the wiring in our home or maybe the plumbing. One person told her that it was not their problem. We had to finally pay an electrician to come out to look at it and had to pay him to replace a heating element. The cost of the electrician and the part came to an extra two seventy five dollars. The only real help that we received was from Lowes managers that were willing to take the water heater back if we could get an authorization number to return the water which Whirlpool claimed they did not have any type of a number. Our 400 dollar water heater turned into an almost 700 dollar water heater. We had also purchased a refrigerator from Lowes that was the Whirlpool brand that quit working after about four months and we had to pay to have it fixed. Needless to say, we will never again purchase any Whirlpool products or recommend them to anyone. The service was very very poor and we are not happy with Whirlpool.

Two years ago, we bought a Whirlpool gas range, model WFG361LVQ2. The range-top grates were porcelain-coated, smooth and shiny. The range itself has worked flawlessly (Admittedly, it gets only light use in our elderly household, which consists of me and my wife). The only complaint I have is that the porcelain on the grates is failing. On one of the grates, its flaking off where the flame contacts with it during cooking (Photos attached). On another two, the porcelain has developed a surface roughness thats clearly a prelude to same type of damage as the first. The fourth grate still appears to be intact. The differences in damage is no doubt due to the different amount of use that each receives.When I called Whirlpool, a supervisor there told me that grates have no specific life expectancy, and that is true for plain metal grates as well has porcelain-coated grates. She also said that some chemicals can penetrate the porcelain and shorten its life. I told her we didnt use any chemicals on the grates, but only rarely used common kitchen scouring powder, and I cant imagine the powder or the chlorine in the powder could do that kind of damage.When I asked what it would cost to replace the four grates, she said $187. I told her the entire stove cost about $500, and it didnt make sense to pay almost $200 to buy grates every two years for the next thirty years. I told her that the grates on our previous (non-Whirlpool) range lasted the life of the range - about forty years. So I declined to purchase new grates, despite her offer of a one-time discount of 25%. Though the grates are becoming eyesores, theyre still perfectly usable. So Ill hang onto them until I can find some bare metal ones to replace them.

LED Freezer Lamp stopped after eight months, $14, not covered under warranty. OEM water filters are costly. Icemaker is noisy, ice dispenser chute clogs. When refrigerator was set at 38-40 degrees the eggs and most top and middle shelf items partially froze. Noisy compressor. Good price from Home Depot sale in Nov. 2019.

My oven was a lemon from day one. The light bulb would not light, the oven would not come on. Had the repairman in cause it was under warranty, he replaced the gas valve. A month later the same thing happened, the oven did not light. Have been putting up with this for a little over a year, it is finally off warranty. Same thing happens, you go to cook something and it will not light, then the oven door broke! We had to pay to have a new hinge installed. Whoever heard of a oven door breaking? I have had ovens 40 years old and they still work and the door doesnt break. Needless to say, my oven is still doing the same thing, lights sometimes and other times does not. Called Whirlpool several times, they are nasty and wont stand behind anything. Customer service says there is no lemon law for stoves. I will not ever buy another Whirlpool anything and that is not a threat but a PROMISE.

It goes off balance, frequently. It is moldy and stinky. I wipe it out, use a cleaner and leave the door open, but it still stinks. I am getting rid of it and buying a Speed Queen top loader. I am extremely disappointed in the front loader Whirlpool.

The Weatherization program installed a whirlpool refrigerator in our home in October 2012. The fridge is less than 2 years old and the blower fan went out. We lost most of our food (what wouldnt keep in a cooler) and my daughters insulin spoiled. When they put this fridge in, they took our old one saying it was less efficient. Now we are stuck with a fridge that doesnt work and is out of warranty at less than 2 years old. We have left several messages for a Whirlpool representative to call us back and here we are, one week later, and no call back.This is frustrating because although the fridge we had may not have been as energy efficient, I am almost certain that it would still be working. I have never heard of a fridge that lasts less than 2 years. Also, we know that the blower fan must be a common problem because they are back-ordered approx. one month. We checked online, and called local businesses and not one place has the part available.I think we at least deserve a call back considering how stressful this has been on us. I had just spent all of my grocery money for the month, and 70% of it went bad and had to be thrown away. Money is tight for us and replacing spoiled food is not an option. Also, the insurance company denied our request to refill my daughters insulin a little early. Without proper refrigeration the insulin goes bad. The insurance doesnt replace lost or spoiled medication. Guess we get to pay for that too! Thanks so much Whirlpool! Ill be sure and highly recommend your products to my friends. (NOT GONNA HAPPEN.)

Ive read the reviews on this appliance. First of all the all of the washing machine being manufactured are designed to save energy and water. The water is loaded in the machine based on the WEIGHT of the clothes. the washing machines no longer have the features to (small, medium, large load) so the consumer can fill the machine. Having said that, most sales representatives will tell you appliances manufactured today are no longer designed to last 15-20 years, although they are way more expensive than the workhorses made in the past.I got rid of my fancy Samsung washing machine because it broke down at least 4 times within the first year of purchase and decided to go with the whirlpool because Ive had a workhorse in the past that was worked excellent. I love the fact the washers no longer have the agitator in the middle which allow me to wash my king sized bedding without the machine becoming unbalanced or making a lot of noise. So far the Whirlpool Cabrio washer and dryer is working very well. Id rather give the Whirlpool a chance any day over the new johnny come latelys, which are more aesthetically pleasing to the eyes but are failing miserably in performance. I also love my Cabrio 8.8 dryer. They both work better than the Samsung models I got rid of.

I have a home that was new 5 years ago. My microwave/oven Whirlpool Gold was built in March 2005. The light bulb went out in the microwave 3 days ago. The users guide that comes with the unit says for this call assistance. I called the local appliance co. Cost to replace the bulb is $10 parts, $65 service call $25 labor thats $100 plus tax for a $.10 bulb! I called Whirlpool. What a joke, the biggest bunch of puppets paid by a Michigan based company who never heard of what happened in Detroit! They were no help and understood my frustration but flat did not give a **! For a $.10 part Whirlpool is willing to get bad press worth whatever I can amass!

We purchased a Whirlpool Cabrio Washer in 2010. I have had nothing but problems trying to wash black/dark clothes, it leaves white stuff. I assume its soap scum all over the clothes. Ive tried cleaning the machine with Refresh more often than recommended and it still has the same problem.

My 4-year old water heater has upper/lower sensor issues for the fourth time this year. The rep was supposed to send replacement parts to arrive today (day four with no hot water), but the wrong ones were shipped. A different rep called and offered to exchange the unit for a new one. The expense to me will be $350-$450 for the plumber to uninstall my unit, take it to Lowes and bring the new one back to install. The plumber suggested I take my $450 and just buy a new non-Whirlpool unit. He knew immediately that I had a Whirlpool hot water heater because its the most common repaired vendor. Whirlpool should be covering this expense for re-installation of their inferior product. Poor customer service. Day 4 with no hot water during the holidays with no solution in sight short of me purchasing a new hot water heater. Whirlpool finally got the right parts to me and I paid a plumber $190 to install. One week to the day later, my pilot light will not stay lit. No change in ventilation since it has been installed. I will say I have been dealing with their rep Chris on the phone who is extremely nice and I feel sorry for him. But we all have the exact same issue which is not being resolved.

Bought Whirlpool refrigerator (Model # WRF560SEHZ00) December 2018. After 2.5 years, the door hinge failed and could not be replaced. $1,000 for new door. Dont buy! Too bad there wasnt a 0 option for the rating.

Purchased a Whirlpool Dishwasher in 2017 as part of a kitchen remodel. I have always had General Electric appliances, and shouldve never changed my brand. I had to have this dishwasher fixed a month after purchase (this shouldve been a clue that this was a lemon). Fast forward to two years, I know have to turn the power off to the dishwasher after 3 uses otherwise it stops running mid cycle and the re-set lights blinks. Ive had a repair person take the thing apart to try and find the problem (at the cost of $250) with no luck. The repair person contacted Whirlpool to see if they could help troubleshoot, the response he received was because it was no longer under warranty they wouldnt even answer his questions, hows that for customer service????

We bought this fridge about 5 years ago, it was the exact same model as one we bought in 2003 but everything had changed, the plastic for the drawers was a fraction of the thickness in the older model and it breaks and cracks with the slightest bump like setting the lettuce in, the frame of the door is full of cracks and the fridge keeps leaking then freezing and making puddles on the floor. The little plastic tabs for the ice dispenser broke. It is absolute garbage. The one we bought in 2003 was great clearly the company has NO integrity or desire to make a decent product. I wont be buying anything Whirlpool EVER again.

I purchased a Whirlpool Cabrio Washer WTW6200 & this yr purchased a newer dryer w/ steam capability. I wish I would have waited a couple months for a new washer that yr and purchased the one with no agitator inside! But my washer died that day & I needed one & NO ONE informed us of the changes or problems of this agitator at the time of purchase. I have had this service several times my first year and the agitator replaced I believe twice. But it still destroys clothing. I called 1 month out of warranty and even though they had been out several times the first year for the same issue, they would not help me! Yep, even after the 1st year they said to get things done I had to purchase an extended warranty even though this was a mfr issue no doubt! So, 3-4 years later I still am dealing with the very same issue over and over with NO RESOLUTION in site and $900 in the hole for this washer and I am losing money with clothing damage weekly!Even today I had two pair of jeans, $98 ea rec these terrible uniformed marks all across the legs making them unwearable! At least for where they were intended to wear them at. They are now yard jeans...yep $98 expensive yard jeans now!!! These were my good jeans which I cant afford to buy more nor replace them so I have to do without. We cant wash anything with strings such as hoodies, shirts or baby clothing with spaghetti straps or little dangle things; we have to use the laundry mat and come home & dry w/ my Cabrio steam dryer which I love. Most everything I have to use zipper net bags but even then things still can get destroyed, especially if a hole gets torn in the bag from the wings of the agitator as you will see in the below photograph. I currently have & own an expensive washer I purchased from HHGregg by Whirlpool replacing a previous whirlpool I owned for 22 years! Yep, Im wishing I had it back & put the $200 some needed to repair it! Please Whirlpool will you please do something & make this right once and for all. I dont have $900 for another washer. I just want to be able to use my washer without it destroying everything I own. I have darn photos of what this is doing and you wouldnt believe it. It took us an hour, yes an hour to untangle a top that became entangled in the flaps on the agitator. This is the worst design I have ever seen and needs to be recalled once and for all and either fixed or replaced with new machines of equal model with the agitation issues resolved or removed & with no issues or further costs to your customers! Why would you honestly believe that an agitator with wings coming off the bottom that are not attached to the bottom would serve some type of positive purpose in cleaning clothing? All it is doing is tearing them to shreds, tangling them up, doing things to hoodies which make them unrecognizable after ripping the cords so hard out of the hoodies that Ive seen them shred the material across the collar area and opening of the cording completely ruining hoodies ranging from $35-$75 a piece even after placing them in mesh bags! Why did we keep placing hoodies in the machine? Well with 4 children at times they just dont listen or get all the info as to what is going on with the machine as 3 were college kids coming home periodically & yes, to do their laundry. Look, lets talk straight. You as a company from what I have learned from appliance salesmen locally and regionally, you knew this was wrong and knew this was your last ditch effort of an agitator before you knowingly knew you were going to an agitator-less unit on your washing machines & already had one ready to go out on the floors. I know that you Whirlpool CEOs knew this unit was a bad call but chose to ignore it. You had to know it because there was no way this could have passed quality control. It had to have failed sometime in its trials showing you the issues of the wings. Unless you never did any quality control on this unit and just rushed it through? Please to the CEOs of Whirlpool, I am asking you to make this right if not for good standing of your company do it at least for families like myself who cant afford to buy another machine and are now stuck with NEW machines yet going to Laundry mats. This was to be my last washing machine I would buy hopefully. I am 54 and was not planning on buying another. How do you think this makes your company look???? Im just so tired of dealing w/ Whirlpool to only hear I have to purchase a $400 extended warranty with no guarantee that they will fix the issue. If an attorney wants to step in & believes they can help us and maybe others then Yes please help us because this is absolutely ridiculous and is a product that needs to be recalled. We are out so much money now and like I said we are to the point we cant purchase another washer. We had to purchase all new appliances as they all began going bad around the same time.

I love my washer and dryer but am a little disappointed in a few areas. First, my washer stopped spinning normally after a few years, I forget exactly why. Then my clothes were too wet when it was done. My dryer then did not get my clothes dry in one cycle. Also, it was going to cost $500 to fix my washer which wasnt worth it. But Whirlpool did send us a new tub and all the parts for free. Thankfully my husband is handy and after finding a YouTube video, replaced it all and now it works again. My dryer still doesnt always dry everything all the way. I often have to do 2-3 cycles in the dryer to get my clothes dry. I thought there was supposed to be a sensor that would keep the dryer going until there was no more moisture. Maybe that is broken too.

Whirlpool contacted me today about a review I posted on their website about the washing machine I purchased from one of their distributors. It was not to say they were sorry for the washing machine ruining our floor or our clothing. It was to say that they will not post my review because the model number is not the same as the one I purchased. Unfortunately for me my model was manufacture discontinued and although they look alike this new model is significantly different than the previous model it replaced (I will believe that when I see it). So they obviously knew there were problems with the earlier machine. I am outraged that whirlpool would stoop to such low business tactics to sell their garbage to people and then treat them like dirt.

We purchased a Whirlpool french door refrigerator 10 months ago. We have had issues with it freezing up and not cool or making Ice. In 10 months we have had repair work done on the same issue 3 different times. This refrigerator has been discontinue at the time of my purchase because whirlpool was aware of all the issues from what the repair people have told me. Shame on me for not researching this refrigerator. Customer service was no help. All they kept saying is that they will keep repairing it under the warranty. DONT buy a whirlpool. Stay far away from this company and anything they make. They do not stand behind the products.

Our Samsung self cleaning oven burned out. The wires in the back were burnt and brittle and its a miracle our house did not burn down. While shopping we were told the new self cleaners were so much better, not the high heat, odor etc. This Whirlpool stove does not self clean, its a joke. I have scrubbed for hours on it. It does not get any kind of grease etc. off. You need to scrub and work hours. It may take a small spill off the bottom of the stove but thats it. There is no way to get all the grease splatters off the walls etc. I hate this stove and see there was a class action law suit on it. If I would have known then what I know how it would have gone back as soon as it arrived. I plan to go looking for another stove and it will not be a Whirlpool Aqualift self cleaning.

We purchased Whirlpool Cabrio Washer WTW5600 series in October of 2010. I bought the machine from Sears and also bought the extended warranty. Less than 6 months after I had been using it, I noticed that all my husband’s shirts were getting sweat stains under the arms and my hand towels were very smelly after drying with them one time. I called Sears to have someone come out and tell us what the problem was. He said I was using too much detergent so I reduced the amount of what I was using. It did not help the problem so I started using the extra rinse each time I washed, still did not fix the problem. I called them out 3 more times in 2011. One tech told me I was still using too much detergent so I reduced down to 1 tablespoon like he suggested. I stopped using softener in my washer because he said I needed to clean my machine more than one time a month, to clean it every 3 weeks. No solution to the problem still. I have had a tech from Sears and one from Whirlpool (who incidentally was the same man, he was from A&E Appliances). When he came in the door, my husband told him he had been here before and I said 2 times. He lied and said he had not been out before. Are we blind? No. He ran the cycle but sat in his truck while he was running it. None of the techs have ever put a tool on the machine to check if the water level is right. They just stand there and tell us to change the amount of detergent or clean the machine with Clorox more often. I cleaned it 8 days in a row and the clothes still smell and still do not get cleaned. We talked to main man at Whirlpool and said they couldnt do anything because their 1 year warranty had run out. We have been using Whirlpool appliances for over 30 years but I will not ever buy another one. I have probably had 5 Whirlpool washers over the years but never had a problem until we got this Cabrio top loader without an agitator. I would not recommend this washer to my worst enemy, if I had one.

Ive had other brands of washers and dryers and I must say I always return to Whirlpool. They are well made and do what they are supposed to. Never had problems. My last set of Whirlpool was about 12 years old. Great product.

I have had to replace soap dispenser three times and it is broken again. I also have to use the best soap or my dishes are dirty. It is three years old and is now leaking. I would never buy this brand again.

First twice the frame that holds the crisper drawers broken. We bought parts and fixed worked for only short time. Second we bought extended warranty from Home Depot for 5 years. At about 4.5 years ice maker started freezing up. The valve that controls the amt of water that goes in was broken. Had it fixed under warranty. Started having a little problem with it in a couple months. Lasted 8 months. Broke again. Froze up. Had to pound on ice maker compartment door to get open. Once again water overflowed. Froze everything up. Called. Of course our of warranty now expired. Called the guy that put the ice maker repair parts in. The part under warranty but now I have to pay for labor and them coming out to look at it. Now why would I want to put another defective ice maker in. I called Whirlpool. They didn’t care. We have many Maytag appliances in our home but they will be the last. The appliances they make now are cheaply made.

Washer doesnt get soap out of clothes. Had tutorial from service man. Must use extra rinse every time and still have soap on dark clothes. Worst washer I have ever owned. Makes washing a lot of extra work and frustration. Have tried everything to no avail. Takes at least three times longer to wash clothes with all the steps I have to take to get soap out. I understand EPA demands for less water usage, but clothes still must be properly cleaned.

The unit has performed as I had hoped. I wanted a quiet appliance that performed well, and could accommodate large plates and platters. I never put my knives, wooden utensils, pots or pans in my dishwasher so that was never an issue. I use 1 of 5 cycles available, 1 of 4 options available. Why use something other than hot water? The delay option is used often since I have a tendency to forget to turn it on, but I never let it run if someone is not home. The time left clock is also helpful, but dont count on it being really accurate. The start/resume, delay and cancel options are often used. I used the rinse option once with disappointing results. The silverware caddy is a little small, or my silverware is too large. I do not put any pots, pans or knives in, everything else fits fine because its a tall unit. So tall in fact, that the door comes out much farther than earlier units. Im still getting used to that. The front is brushed stainless with a black plastic control panel, nothing special here. My favorite options are delay and time left. Never have used the heat to dry option. We have low humidity and Ive never had the need to dry them immediately.

We purchased this dishwasher in June 2014 while putting home back together following fading of our home. Within 6 months of purchase the dishwasher was doing dry washes, and getting very hot touch. Whirlpool sent out repairman who replaced parts that had melted inside dishwasher and the control panel. This same thing happened 2 more times. A repairman came and repaired and replaced parts. In May 2016 it once again was running so hot that it burned hand when opened. Once again repaired but this time it started leaking from front dishwasher. When we talked to whirlpool they sent out repairman and assured us they would pay for any and all damage it had caused. They also replaced dishwasher with Maytag of our choice which they covered all cost. When installers pulled out the unit we learned the dishwasher had most likely been leaking the entire time, water damage up entire wall, cabinets ruined, countertops had been bubbling and separating from wall, floors ruined. We followed all instructions and had three contractors come to do estimates that were from 27,500-30,680. Whirlpool then sent outside adjuster because of cost. We have now received offer of 6700 and told we could take this or submit to our insurance company. Also we now have Mold in kitchen which they are aware of and we think the flooring is now rotting and breaking.

I purchased a Whirlpool wash machine and dryer from Home Depot 3 years ago. From the outset we had problems with both units. Wash machine spin cycle does not work properly, and that causes a problem with getting clothes dry. Some soiled clothes will not clean properly and have to be hand washed. Dryer rarely works on one cycle, towels and bed sheets have to be run through a second cycle. These are NOT energy savers. Garbage product, I will never buy Whirlpool again.

We purchased a brand new Whirlpool fridge & electric range. Tried the oven on 3/22/14. Turned it on at 350 for 30 minutes. Waited for the new smell to go away. Then turned the temp up to 375. My husband put a frozen lasagna dinner in. 25 minutes later the inside oven door window exploded into the oven and the dinner. Found out the outside window usually explodes. We were lucky. The dealer we bought it from let us exchange it right away. Filed a report with the CSPC and am trying to find out how to file a complaint with Whirlpool.

I have a Whirlpool GoldSeries dishwasher and I wish I had never bought it. I’ll start with the cons because I don’t think any other dishwasher on the market matches this: After 3.5 years either the motherboard or the motor is trash. It will cost so much to fix it that buying a new dishwasher is a better option. I paid more than $800 for the dishwasher + $200 for the install + $75 for the service call to find out it is garbage. I used it about 2-3 times per week, which adds up to about 455 uses total for the time I used it. This shows that the cost of this dishwasher, without operational cost considered, is $2.36 per load (or $307.14 per year if you prefer). No other appliance I have ever owned was as expensive, over its lifetime, as this dishwasher.Whirlpool customer service was difficult to get a hold of and then obstinate and useless. The dishwasher would stink if it was not cleaned regularly. Pros: It is quiet and it cleans the dishes well. Recommendation: Do not waste your money on this. Many other dishwashers are quiet and clean dishes but not many will be this big or expensive. A disappointment over their lifespan.

We purchased a Whirlpool Dishwasher from the Home Depot, it was installed 3-28-2015, less than 30 days ago. On 4-21-2015 the dishwasher stopped working. I called Home Depot expecting a replacement; but we were told you have 48 hours; you need to contact Whirlpool, due to the CRAP warranty. I called Whirlpool, we were told that a TECH would need to come out and address. They came today, ** , told us that the Motor is bad. (NOTE I havent made a payment on this dishwasher). So we called Whirlpool, expecting they would replace. I spoke to ** who advised me they would not replace, only repair. I explained this is unacceptable for a new product. I demanded to speak to her Manager; Spoke to ** who said the same. I asked to speak to her manager, his name is ** , but HE DOES NOT DEAL WITH THE CONSUMERS, this is beneath his job class I was told. So NOW I have no choice but to have this Dishwasher repaired; it will take over 2 weeks to get the part. I just dont understand how this is good Customer service. It is the worst I have ever experienced.

I have a washer, dryer, dishwasher, hood vent, stove top, and oven, all Whirlpool. I cant say enough how pleased I am with this product. My old washer and dryer was over 23 years old when I needed to replace them. Thank you Whirlpool for making such a quality product.

Originally, I loved my machine. At the one year mark, my washing machine began a f51 error code. I looked it up and it had a recall. The entire board had to be replaced. Now, I keep getting a ul code and it will not quit. Also, the inside of the top is rusting out so badly that chunks of rust fall into the washing machine and stain my clothes. I wish Whirlpool would fix these common errors. I see many other people complaining online that the same thing is happening over and over.

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

I purchased a Whirlpool High Efficiency washer and dryer (Model WED4900XWO) from Lowes in March 2013. This washer has performed miserably. I dread each day when I have to use it. The groaning sound is annoying. My husband and I try to leave the house when the washer is being used. We have tried all cycles and combinations of cleaning detergents to get clothes to come out clean. On a regular basis white clothes will come out with spots or discolored to the point the clothes have to be thrown in trash. This is the worst washing machine I have ever used. I will never buy another Whirlpool product.

I am so frustrated with my Whirlpool Gold Wall oven with Accubake system. It has been on for 12 hours in clean mode. The door is locked. My home is full of smoke and even though I turned off the breaker so no power would go to it, it is still locked and hot two hours later. This is the second time this has happened. Not only is it a fire hazard, my walls are hot to the touch. It is frustrating. There is no override of the clean mode. BTW, I was baking when the inside light switched on and off and the door locked down. I was nowhere near it and it was the second batch I was baking so I did not touch the clean button. It did it itself.

A couple of years ago I replaced my Whirlpool gas range because after seven years, the house was growing a gas smell that was becoming stronger. I called the gas company and they determined that it was the oven and not their problem. I called an appliance person who could not find the leak but charged me for the service call. Before I had him leave though, I called the gas company back and had the two talk. There was a conflict with their assessments. The service guy left frustrated. The gas company guy came back and again checked and told me that the oven is definitely leaking. He told me they use instruments, not soap, to determine leaks. With this, I was mad at the appliance company. After voicing my frustration, they were going to allow me to purchase a similar new Whirlpool freestanding gas range at a discount and deliver it for free. I relented and spent close to $600 for the new range. After installation, I realized that the quality was cheaper than my old one. The metal rods in the oven racks are thinner and less of them so they are further apart. The cooktop grates are already wearing and chipping. But the thing that has irked me the most is the burners. You cant adjust them to low for a long simmer because the flame goes out, not immediately, but when youre not around to watch it; and the whole house smells of gas fumes! I called the appliance store and they said that because I didnt buy an extended warranty and that a year has already passed, I would have to pay for the service charge. I called Whirlpool and they said that they have not encountered this problem with their stoves yet. Even while on the phone, I could turn every burner on separately and the flame would go out in a circular motion as I turned the knob to low. The only suggestion they had was to call my appliance company and have them look at it. I got nowhere and I was quite frustrated! These Whirlpool stoves should be recalled! Gas leaks are dangerous! I will never buy a Whirlpool again!

I bought this stove 4 years ago from Lowes. I have had nothing but problems ever since. My family is now afraid to use the stove and Whirlpool refuses to stand behind their product. The last straw was a bill for a service call that took 6 months to complete without correcting the problem. Whirlpool sent me a bill for $100 to pay for the privileged. When I complained, WP said if I paid the invoice, they would give me a deal towards a new stove. Meanwhile, the old stove does not work and we are afraid to use it, given our experience with its reliability and safety. I plan to return it to Lowes and buy anything but a Whirlpool product. Beware of Whirlpool Maytag anything!! The customer service is shameful!!

It started getting warm and wasnt getting any warmer. Model number ED2VHEXV001 22 cubic feet side by side. I read another review and it sounds just like mine, OMG. It better just need something, its less than three years old. I am not happy and I always bought Whirlpool, my first trouble with it.

My husband and I purchased a Whirlpool water heater from Lowes about three years ago. We have had trouble ever since! The pilot light will not stay lit. We have done everything imaginable to try to repair it. Every time I call Whirlpool, I get the same reply. They email me some instructions on how to repair this piece of crap. I dont understand how they can make a product that they do not stand behind. Whirlpool use to be a reputable company, not anymore! I will never buy another Whirlpool product ever! And I will tell everyone that I come in contact with not to buy from them either. I am also considering filing a lawsuit against them for making such junk! Do not buy Whirlpool water heater.