I purchased a Whirlpool dishwasher on March 13, 2007, along with a 3-year extended warranty. Well on Nov. 15, 2011, I had a part in the control panel go out, so they replaced it and they charged me $129.00 for labor and $29.18 for the part. My dishwasher is doing the same thing. It doesnt finish the cycle and I have to restart it, so I called the repairman A&E. They said the part is only guaranteed for 90 days. The part only lasted six months! Its the same part and the same problem. It should be considered a defective part. No matter how many you have replaced the part, it is going to need to be replaced and at $160.00, I cant afford it. They should have to pay for defective parts. Also on this model GU2600XTPSI on the panel buttons, the start button was made with this puffy plastic that has pulled apart and now it looks terrible! None of the other buttons were made this way. What a crappy workmanship, they should be embarrassed. This dishwasher was not cheap; it cost $650.00 plus $50.00 for the warranty. 4 years is too short of a time to have to replace any home appliance. There are appliance out there that are three times as old as mine and they are still working. I guess in the last 10 to 15 years, big companies dont care about their products or the people who buy them, just about their profits! I will never buy or recommend Whirlpool products.

We purchased our Duet in July 2010. It worked great until two weeks ago when the washer sounded like a 40-year-old washer. The bearing sounds like an extremely high-pitched “wrr”. We can hear it in the back of the house. I looked online to get parts and noticed that you cannot replace the bearing. You must replace the entire rear drum ($358.00). This does not include the labor. I talked with a technician, and they said the whole drum must be removed, not a one-man job, and to take the whole thing apart. Now, theres no price for installation. Lets go low ($200.00). Probably more. I cannot get a price nailed down without a visit. Now add those together ($558.00), I could put almost $600.00 into a washer that this could happen to in another 2 years. Wow.We had a washer that lasted us 15 years without any parts. Is there anything that you can do to help me? This is totally outrageous. Please help. Thank you. This was part of my chat to Whirlpool. Whirlpools response was I understand your problem but cannot help you. It is out of warranty. No help, no discount, nothing. I will and have all my friends never to purchase Whirlpool. This is from a so-called American company. Im very disappointed.

We have purchased 2 Whirlpool dishwashers in 4 years. The first one lasted almost three years and the second just past the warranty. The second one was a $500 dishwasher that we bought new. We filed a claim with Whirlpool and then had to set aside a whole day for the repair person to come. They spent about 10 minutes at our house, charged us $75 and didnt even attempt to look at the dishwasher or fix it. We have sunk almost $1000 into Whirlpool dishwashers since we bought our home 4 years ago. If you want to waste time and money go ahead and buy Whirlpool, otherwise learn from our mistake.

A few months ago our Whirlpool microwave just completely died. We had only been in our brand new home for about 18 months at the time, so I was very disappointed. I would have bought a different brand at that time, but didnt want it to look ridiculous, as it is mounted in the cabinet above the Whirlpool oven I was shocked to get a text from my wife a couple days ago, saying the same thing had happened to our oven. I thought that it must be a circuit breaker. My parents had Whirlpool appliances in my home growing up and we never had a problem with our oven. Well... I was wrong not a circuit breaker. The thing is just dead. Nice... Thanks Whirlpool! Thanks Century Communities for installing the absolute cheapest products in my home! Wonder what will be next? Probably the range top... Ill let you know.

Whirlpool side by side. When the compressor cycles, there is a loud knocking noise. Called Whirlpool when under warranty with no results. They could not tell me the cause of the knocking. Sort of live with it attitude. The funny part is when we have someone visiting and the knocking starts, they are puzzled as to why we are not answering the door. Sounds like someone knocking on the front door. We have been whirlpool customers for 30 years. Probably will not be so in the future. Too bad that a great company has go the way of the Nash and Studebaker automobile.

I purchased a Whirlpool front loader as well as an extended warranty. The machine worked well for about a year and a half until i noticed rust patches beginning to form on the front of the machine. We contacted the retailer that we purchased it from and they suggested that we call the people that we had bought the warranty from. Unfortunately, the warranty does not cover rust, so we have to wait for it to rust out and just buy another one. It is only 2 and a half years old and is totally rusted across the front of the machine! It is extremely unsightly. This is the second Whirlpool washer that we have bought and the second one to rust out on us. I would never buy another Whirlpool appliance, and extended warranties are not worth the paper they are written on, let alone the amount that you pay for them!

Cabrio - In Dec 2013: Ran the Clean washer cycle and it would not cut off. I had to shut off manually. Called the company and they sent a technician, who said he fixed it and that everything was good. Fast forward to Feb 2015: Tried cleaning the washer again. When I left the house there were 10 minutes left in the cycle. When I arrived home 7 hrs later, the washer was still running and my hot water heater had cut off. I had to reset via the circuit breaker. This will be my last Whirlpool appliance for a long while.

My Cabrio washing machine is 3 years old, and is working the way it has been designed to work. It does not clean clothes and it consistently has a foul odor. Due to the odor, I must use the cleaning cycle with Affresh (pricey product) 3-4 times weekly. Even that is insufficient. Because it is in an indoor laundry area, the odor permeates the hallway and nearby bedrooms. The extra cleaning cycles are contrary to the energy efficiency of the washer, and detrimental to the severe drought conditions in California. When I contacted Whirlpool about my situation, they recommended I substitute bleach for the Affresh to keep the cost down.

I purchased a Duet several years ago and did not have a clue as to the problems everyone was having. Over the course of ownership I called the city to determine if we had a sewer leak. I had a plumber inspect our pipes. I felt really stupid that it took me this long to figure out it was the washer. I knew it smelled like mildew and have been using vinegar, afresh, Clorox until I am blue in the face. I didnt figure out that the sewers smell was also the same as the washers until I got on line and read about these machines. Finally, I lifted up the gasket around the door and it was completely black with mold. No amount of afresh was going to fix this problem. Do not purchase these front loaders. Feel like they should have been recalled and I really dont understand why they are still in circulation. I have also been having health/breathing issues and I cant help but think the mold is causing my illness.

Purchased washer Aug 2012 and has increasingly been leaving white residue after wash cycles. Have used the Extra Rinse function to no avail and use half the recommended amount of HE Tide. Now I have to run the Rinse, Drain, Spin function twice with darks to remove the residue. I have also been doing the monthly maintenance which has not helped at all. This machine seriously detracts from the Whirlpool name and if they are unwilling to fix the problem, it only publicly displays the companys integrity.

I purchased a Whirlpool 4.3-cu ft top load washer with a stain steel basket, in March 2020. Machine is able accommodate comforters, automatic water level adjust to loads. Washer has an extra rinse and spin feature. Low noise when operating. I would purchase washer again.

We bought a travel trailer and it has a refrigerator with an ice maker in it and weve only used for 6 months out of the last year. The fridge is already broken (doesnt cool). They promised they would fix it even though we were out of warranty (by 7 days). That was 2 weeks ago. Theyve had one person come out and look at it, that couldnt fix it and now theyre claiming that they never told me that they would fix it and they will only cover up to $100 for someone to come fix it but I have to find the person because they couldnt find anybody. I asked them that if this was a fridge in the house how would they go about fixing it and they said it was the same process. How do you expect somebody to go out without a fridge for two-plus weeks?So many people told us not to buy the Camper because it had a Whirlpool in it but we didnt listen and we are regretting that now. The worst part is that after 48 hours we were promised they would replace the fridge if they couldnt get anybody to come out and fix it because they already okayed for the warranty to be used. But now the lady didnt put it in the notes which her name is Terry. We cant get a new one and we are waiting for a supervisor to call us back which probably wont even happen!!!

I purchased a Cabrio Top Load Washer and Front Load Dryer four and a 1/2 years ago and have had nothing but trouble with them! The dryer needs to be run 2 cycles to get the clothes dry. In that time I have had a repairman come to the house 3 different times to look at the dryer, which cost me over $200. They have had to replace the belt and inner pulley and then the sensor harness. Recently when they came they tried replacing the coils. It continues to give me trouble drying the clothes and I am very dissatisfied with it. A few weeks ago the washer broke. I have had repairmen come to the house 4 different times. Multiple times there has been a problem with the spin and drain cycle. All of the water would not empty out. I would have to run the cycle again. They eventually replaced the actuator. I continued to have difficulties with the washer.Then the machine got very loud when it would spin out sounding like a rocket was going to take off! The repairman came once again said it was the motor. When they returned with the parts and took the machine apart, the parts inside the machine had all corroded! The water had been leaking inside the machine, destroying it, and a black sticky buildup had formed! The machine was deemed unrepairable! I paid over $700 for each machine and am very upset about this. When I spoke to customer service they would not stand by their product because I didnt have the warranty anymore. After numerous phone calls I filed a complaint and gave a bad review of the support service and product that I received.Weeks later they called me and offered to have me purchase another machine at half price! I had already bought another brand washing machine and I asked them to apply the amount toward what I had spent on the new one. They would not and insisted the only thing they could do would be to have me buy their washer at half price. I told them I lost faith in their product and didnt want another one. So, I would not recommend the Whirlpool Cabrio washer and dryer, or Whirlpool products since they will not stand by them! I have pictures to prove what happened to the washer!

My husband purchased a Cabrio washer and dryer pair for Christmas 2010. I have faithfully used the affresh every month, and spent a fortune on it I might add. But for about the last year or so, no matter that the washer has been cleaned at times when the load is finished there is all kinds of black stuff in the tub and on the clothes. The tray under the detergent dispenser is all black and nasty and impossible to clean thoroughly. The black stuff will come through the holes in the tub as well. Water stands in the bleach dispenser at times, fabric softener does not all dispense, the LID is broken and has been but I cannot afford over 200.00 for a LID and about 100.00 to have repairman to put it on. We do not have heavily soiled clothes that would create excessive dirt, never have had and we are now retired so we surely dont now. Bottom line, I thought maybe this would be the last washer I would need but I hate it. It is only 5 years old but I am stuck as I cannot afford a new one now. Factory rep says if it is cleaned as it should be, I should not be having this problem. Not true, it has been cleaned as recommended!!!

We bought a new side-by-side refrigerator (GSF26C5EXB00 26cf) with water and ice in the door. We have had to replace the built-in water filter every two months at $30+ per filter. This is unacceptable. We just want to know what to do to fix this problem. There is only one person who uses the ice maker, and no one uses the water in the door.

GB2SHDXTS02 - Bought the Unit and an additional 4 yr protection plan. Shortly after the plan expired the plastic drip pan cracked and spilled water all over the laminate floor. It is still bucked from the water. Repairman came out and confirmed the crack, but we were without the refrig for a couple of weeks. Now the top doesnt cool, but the freezer does. Problem probably the defrost system, the fan, the control assy, or the thermistor, but I am too old to fix it myself. My fault for not checking ratings before I bought, but built in obsolescence is obvious here. Whirlpool used to be a good company, but I will never or will my family ever buy another appliance from them.

The stove is okay except it scratches on its glass surface fairly easy with the non-stick pans. Also wished it had a self-cleaning oven. Its not the easiest to clean on the inside of the oven. The knobs are easy to use but its hard to navigate knobs to low to keep food warm rather than cooking at a low temperature. It has strong exhaust fan that really does its job.

I stumbled across this page on another mission and had to stop to add my exp. Perhaps I got lucky and got a good set but Im on my 3rd year and my washer and dryer are my friends. I dont have hot water connected to my washer and my husband is a shingle roofer so I often have to wash his clothes twice but my dogs beds come out beautiful and the sanitizer on the dryer removes odors very well. My water bill went down, I can wash my rugs and large comforters at home now. Plus they are so pretty. Im sorry you are all having so much trouble but I love mine sooo much I just had to stop a moment to throw in a little positive.

They are good washers but they are overpriced. They have way too many functions for doing laundry. I know everyone wants their washer to do it all but the machines just can’t. There is no washing machine in the world that can sense a stain and pinpoint it and remove it.

We have had our Whirlpool Cabrio washer for quite a few years. I agree that the machine is a piece of garbage. Every load is unbalanced. You have to stand there when the spin cycle starts, with your finger on the pause button, so you can rebalance the load, which is no easy task. My 80 minute whitest whites cycle took 2 1/2 hours to complete. Thank goodness I started the load at 5:30am. I hate this washer and anytime I am in an appliance store and see someone looking at it, I inform them it is a piece of junk. I havent contacted Whirlpool because I know they wont help with any issues were having.

My story begins in August of this year when my wife and I built a new home. The builder provided Whirlpool appliances in the kitchen. The fridge has continually tripped the breaker and after numerous visits from the builders electrician, we finally also had the Whirlpool service technician check out the fridge too. After the control board was replaced, and the interior light housing was replaced, it turns out the wiring harness in the fridge is faulty and is not repairable. According to your customer service team, the fridge will need to be exchanged. I have made numerous calls to the suggested numbers (866-698-2538 & 800-253-1301) to find out the status of the exchange. Each time, I have been told that my file is with the review team, and that if I have not heard from them in the next three or four days, that I should call back again. I have not been able to contact the review team directly myself, as your customer service team is either unable to or is not allowed to share those contact details. So I am relegated to wait and then call back again. I have lost track of the number of calls I have made, and the hours spent on hold because of the high volume of calls or re-telling the whole story. The fridge was determined to not be repairable on November 19th. I am not sure if this is the treatment you intend for your customers, or if this is an anomaly.

We bought a Whirlpool washer (Model # WTW4900BWO) and dryer (#WED4850BW) and within 2 months I was having problems with the washer AND dryer. Every time I washed a load of clothes, the clothes would have some yucky stuff hanging all over it. I called Whirlpool and was told to try setting the washer on 1 Rinse with Softener even though I never use a liquid softener. Their suggestion did solve the problem, but why doesnt a brand-new washer work the way its supposed to? A short time later, my dryer buzzer stopped working and the knob would not advance when set on the Energy Preferred setting. I called Whirlpool again and was told they did not have a service technician in the area where I lived and that it was not likely that one technician would come on the same day to service both machines. I asked why they would sell their products in an area where they were not willing to service them and they said that is the choice of the store that sold it to me. Then they told me there was a service technician available about 40 miles away and they would fax the order to them so they could contact me. The technician who came did look at both machines and was able to determine that the control panel needed replacing on the dryer, but was not able to do anything about the Rinse Option problem on the washer. He suggested that I continue to follow the recommendation of Whirlpool as long as it works. I can do that, but Im not happy that a new machine does not work the way its supposed to. He also recommended NOT using liquid laundry detergent or fabric softener in my washer because it contains animal fat and can build up and cause problems. Nowhere in the manual did it say that. He took the washer apart and showed me how it was already building up under the washer basket. I told the technician that my laundry has had an unpleasant odor to it when it comes out of the washer and even after it is dry. He said that might be because of the small amount of water that is used in the energy saving washer. If these problems cannot be resolved, I consider this washer to be a lemon and hope it will be replaced with a new one. If I had to do it all over again, I would buy a traditional washer. I liked the idea of conserving water, but not if my familys clothes stinks.

Ive read the reviews on this appliance. First of all the all of the washing machine being manufactured are designed to save energy and water. The water is loaded in the machine based on the WEIGHT of the clothes. the washing machines no longer have the features to (small, medium, large load) so the consumer can fill the machine. Having said that, most sales representatives will tell you appliances manufactured today are no longer designed to last 15-20 years, although they are way more expensive than the workhorses made in the past.I got rid of my fancy Samsung washing machine because it broke down at least 4 times within the first year of purchase and decided to go with the whirlpool because Ive had a workhorse in the past that was worked excellent. I love the fact the washers no longer have the agitator in the middle which allow me to wash my king sized bedding without the machine becoming unbalanced or making a lot of noise. So far the Whirlpool Cabrio washer and dryer is working very well. Id rather give the Whirlpool a chance any day over the new johnny come latelys, which are more aesthetically pleasing to the eyes but are failing miserably in performance. I also love my Cabrio 8.8 dryer. They both work better than the Samsung models I got rid of.

We purchased a Whirlpool French Door Refrigerator in December 2016. About 3 months later the back panel was frozen preventing it to cool. We unplugged it and called customer service. They sent out a repairman, but by then it had thawed out. He told me he couldnt fix what he couldnt see, but he didnt even check it out. Two months later it did the same thing. Then he said I must have left the door open. He made me look stupid. During that year he came out 4 times until he finally changed all parts. We kept telling customer service we wanted a new one. After going back and forth with them they finally are reimbursing us, but they charged us $300.00 because we didnt want another Whirlpool product... now we found out they have the worst ratings and we certainly had a very bad experience not to mention all the food I had to throw out because of it. They did not care at all. So please do not purchase any Whirlpool products. I would not recommend that product to anyone.

Whirlpool Gold Fridge - For all the people who have water collecting at the bottom of their freezer... There is a plug in the drain pan underneath that needs to be removed. It comes that way from the factory. Thank God, I have a smart Hubby and Father-in-Law. I find it INSANE that these Repair people have not caught on or do they just want to keep billing for Service Calls.

The gas water heater that we purchased has been a headache. Pilot went out several times. When we contacted Customer service they informed us that we would have to have a new kit put on it. We ordered that and it worked a while and then we started having the same problem. Just recently we had to purchase another part and once again we have cold water. Fed up.

I bought a brand new washer from Home Depot, Whirlpool 4.3 cu High Efficiency Top Load Washer to be exact. It hasnt even been 90 days and it started to make the loud, horrible noise so we had someone come and look at it. Apparently the transmission blew and the oil leaked all over my tile floor. I work full time and I do laundry only on the weekends and there is only two people living in the house so you can imagine we do not use it that much. I went to Home Depot first and since it was past 30 days we had to called Whirlpool direct. The customer service is horrible. I thought since the transmission blew, they would replace the entire machine since that is the brain of it. NOPE! They said to replace the entire machine and give us a new one, it would have to break 3 times. Are you kidding me? They did not offer to reimburse the tile damage or the amount of money I had to spend at the laundromat. Not to mention its been over a week and the guy still has not come out and fixed the transmission. It would not be a big deal to me if the hose broke or something simple, but imagine if you bought a BRAND NEW car and the transmission broke 60 days after you bought it. You would take it back to get a new car. The customer service line could not care less about the issue. I spent over 2 grand in appliances from Whirlpool and I will never buy their product again because of the customer service and the fact they did not want to make the situation right. I just bought the machine brand new for a reason!

Purchased Whirlpool Cabrio top loading washing machine yesterday. When wash load is finished (dark load) white marks are visible on the clothing. It appears to be laundry detergent that has not dissolved. I am not happy with this washer and will be returning it.

I purchased a Whirlpool refrigerator on 12-26-14 for approximately $2000.00. I was happy as a clam. On May 22, 2015 it died. No freezer or refrigerator. I called Whirlpool because I had a warranty, or so I thought. The Whirlpool representative was less than helpful, couldnt send a repair man until May 27th. When I told her that that date was unacceptable her response was well I could buy a new refrigerator. To say I was upset is an understatement. Everything in the freezer thawed of course and I cooked for 12 hours trying to save something and gave away all I could and filled the garbage can with the rest. I lost over a thousand dollars in food. Apparently my call to Whirlpool generated a survey sent to me and I filled it out with malice. Whirlpool called me regarding the survey and said they were sorry about the refrigerator but the appliance repair person would be there on the 26th, and oh by the way will you do another survey about their response to my concerns? I was not very lady like when I told them no. So here we are on the 26th and Ive gotten a robo call saying the appliance repair man would be here between 2 and 5pm on the 26th. That repair man showed up @ 4:45pm. He never looked at the refrigerator. I told him exactly what had happened and what noises the refrigerator was making. He promptly picked up his laptop and said I will turn the report in and their office would call me tomorrow to schedule a repair man to come and fix it. Needless to say I was livid and told him that I had been led to believe that the refrigerator would be fixed by him that day. He promptly left right after he gave me his business card. So here we are on the 28th and no one from that company or Whirlpool has contacted me about when repairs will be made. I have never been this upset or angry in my life. I have a worthless piece of junk sitting in my kitchen. Ive lost thousands of dollars. I had saved that money to buy a new refrigerator and Im not a rich person. In fact, I am a retired nurse living on social security and all I want is a working refrigerator that Ive already paid for. Apparently Whirlpool could care less. Im at my wits end as to what to do next. Of course I will call the appliance repair company tomorrow to see if they are going to fix it. I hold out no hope that it will be repaired. And yes, Im tired of buying ice.

Purchased Whirlpool clothes washer Cabrio Platinum about one year ago. Never sufficient water to clean items. Appears that there is no way to add additional water to ensure that items are cleaned. Many items come out dry and still soiled.

Whirlpool Washer W10740628A - So disappointed! I have made adjustments for a year trying to get clean clothes from this machine. Compared to my previous machine which wore out, I now use more water because only deep water wash provides enough water; I always choose double rinse because if the machine does not clean, I do not trust it to rinse effectively either. I use more Tide than previously per wash; I use more Clorox than previously per wash. Everything from tea towels to heavily soiled jeans show stains and soils after washing. Instructions say not to spread the item in the washer but allow it to stack on itself, so twisted and tangled wet clothes are the result. I try to soak and scrub all visible dirt before I start the machine now; additionally, I use a mop or plunger or my hands to thoroughly immerse the clothes in the washer, somewhat like my mother did in 1950s. What on earth is this about and what is the buyer supposed to do???

Whirlpool Gold Series Dishwasher Model # WDT710PAYM6 - Purchased this dishwasher in July, 2014. Last week the dishwasher powered off mid cycle. Could not power back up. Tried a few suggestions found online to reset which did not work. I had both a plumber and an electrician look at it. All water lines were fine and power coming in and out of dishwasher and control panel was checked and all looked okay to electrician, but could not get the machine to power up. No longer under warranty. Very dissatisfied there is no recourse.

I bought a Whirlpool Cabrio a few months ago. Every time we do a load of laundry, the clothes are not getting cleaned. Dark colored clothing, including grey clothing, comes out of the washer with white residue, streaked all over the clothes. We have to rub the residue into the clothes to make it go away. If we attempt to dry it and do not get the residue scrubbed off the fabric, when the clothes get dried, there are white streaks in the clothes. This is extremely frustrating. We spend a lot of time getting the residue rubbed into the fabric every time we do a load of laundry.The local appliance store has told us that perhaps we are using too much soap. We have used nothing but the high efficiency soap, as recommended by Whirlpool, and have reduced the amount of soap per their suggestion. It is now to the point where we are using hardly any soap at all, in the hopes that we would not have to spend 30 minutes working on the clothes after every load. That has not worked. The white residue is still all over the clothes, and since we are using less soap, I dont think our clothes are actually getting cleaned.When we wash a load of whites, they arent getting cleaned at all, even when we use bleach. In fact, when I compare brand new undergarments with recently bought undergarments that have been washed a few times, the ones that have been washed a few times are noticeably different in color, they are actually starting to turn grey in color.I have used Affresh in the washing machine, per the manufacturers suggestion, numerous times. We had thought maybe that was the problem. But even the load right after the Affresh treatment leaves the white residue or does not get the clothes cleaned.This washing machine was close to $700.00, and I feel that for that amount of money, I should be able to expect clean clothes. I have never had a problem with a Whirlpool product before, so I had no qualms about purchasing this washing machine. At first, I thought maybe it just needed to get broken in, that it would stop leaving the residue after it had been used a few times. However, that has not been the case. I have tried everything I can think of to improve the performance of this washing machine, but nothing helps.When I contacted the local appliance store to complain, they suggested I cut back on the soap. I told them that I had tried that and it didnt work. They told me to use Affresh, I told them I did that. I asked them if they would take the washing machine back; let me trade it in for something else. I would even be willing to get a cheaper washing machine, I just wanted something that worked. They told me they couldnt do that. Even though I was still under warranty, unless it was broke, they couldnt do anything, and even then, all they could do would be to try to fix it. They couldnt take it back and give me a different washing machine.The experience I have had with this washing machine is the worst experience I have ever had with an appliance. I had always thought of Whirlpool as a trusted brand for appliances, but if this washing machine is any indication of how they now makes appliances, I will never buy another one of their shoddy products again; and you can guarantee I will be telling my friends, family, and coworkers not to buy Whirlpool products either.

We bought a Whirlpool washing machine two years ago and bought the extended warranty. The machine quit working so we called the warranty service number. We have had a repair man sent here 5 times from them. The technicians have put two new control boards and a new door lock on it. They have another part ordered for this week.The machine is still not working after five visits from service technicians and they say they cant fix it. The extended warranty service plan says if it cant be fixed they will replace it or send us a check for it. We have contacted them several times and they dont want to make good on it. So we have a broke down washing machine and have to go to a Laundromat every week.

I have always liked Whirlpool products but it seems lately they are lagging in this department. My washer/dryer combo each separate I dont feel are doing the job they should be. Washer is the bigger problem. Softner dispenser not distributing the softner correctly and now I have to clean out after each use. These are about 10 years old now. Is not spinning all the water out and not at all sure if clothes are getting clean. Most of their products usually lasted much longer back a few years.

I had a 14-year-old 40-gallon tank that was working great but I decided it was time to get it replaced. I picked out a Whirlpool 400-gallon tank stated to be good for a family of 3 to 4 people. Immediately after installation, I got complaints from family members that there was no enough hot water for morning showers. I turned up the thermostat to the maximum 140 degrees, but there was still wasnt enough hot water. The Whirlpool rep on the phone stated that 3 people cant take back-to-back showers. The unit wasnt designed for this. I told him the unit is advertised for a family of 3 to 4 and I have only 3. I asked where on the advertisement does it state 3 people cant take back-to-back showers? His response was, Where does it state you can? I asked his name and he would not give it to me. If 3 people cant take showers on a unit stated to be for a family of 3 to 4, something is wrong. Maybe it should be advertised as suitable for a family of 1. I will not buy a Whirlpool product again and I advise others to take my advice, go elsewhere.

The freezer has never been able to produce ice cubes, so, took the ice cube maker out, and bought plastic ice cube trays. Not what I paid for, but it’s cheaper than having to buy another fridge.

We purchased this machine new and took delivery on 5/21/11. We did not start using this until late August of 2011. In late November we noticed a loud noise from the washer. When we contacted the sales company that sent out a repair person who informed us the bearings were defective. We have been told the parts are on back order for another 2-4 weeks. It has already been 4 weeks since they were out. Whirlpool was no help. They first claim we must have overloaded the machine, then relented saying that things happen. Either way I am without a washing machine we paid $1000.00 for another month; yet they will not extend my warranty at least for the time my machine is down. I am now worried about the damage that this unit may have caused to my new home due to water leakage, let alone the added expense to due my laundry since I must now use a service to provide for a washing machine I own.

Have had mine for 21 years. Okay, the soap dispenser door would not stay shut after about 19 years. No real problem, just placed the dishwasher tablet on the bottom of a mug on top shelf. Now the timer sticks and has to be rotated manually. I think after 21 years, it is time to replace it with another Whirlpool. This one owes me nothing for 21 years service.

I want to make this clear I’d give NO stars if I could!! Whirlpool is totally junk!! I bought a whole suite of Whirlpool kitchen appliances from Home Depot that is a dishwasher, stove, and fridge. The dishwasher never cleaned the dishes, always left a film on everything, cant clean out the drain area, the screens don’t come off and less a year later the dishwasher top rack literally fell off and broke all the glasses that were loaded in it and the fridge keeps freezing all my food!!! I keep having to adjust the thermostat up down up down just to make it doesn’t freeze. Now that the warranty is no good on any of the crap I will no doubt be charged an arm and a leg to get it fixed, which definitely won’t be worth it!!! Whirlpool is such crap!!! Made in America no wonder!!! Don’t buy any whirlpool anything!!! You will be very VERY disappointed!!! I’ve bought plenty of brand new appliances. Bosch is by far the best dishwasher even the cheaper ones. Now I have to pay to dispose the whirlpool crap!!! I am sure whirlpool doesn’t give a crap though!!! They will keep selling their crap, but don’t Buy it!!! You will be soooo disappointed!!!

I have clothes that are coming out torn with large holes, especially cotton items. I dont know if it is the washer or dryer.

I was gifted a washer and ventless dryer for my condo. It takes a little longer than a regular dryer but it works great. It fits perfectly in a closet.

I am done with Whirlpool. Everything I have bought is failing. I bought all new appliances when moving into my home. Dishwasher, 2.5 years old, quit. Cost is going to be as much as a new one. Refrigerator quit at 5 years old, what a mess that was. Paint is peeling off my clothes washer. I am not going to buy or recommend any more of this junk.

The Gold Series Whirlpool dishwasher has some cool features for changing the configuration of the shelves, etc. After that its all downhill. Poor washing, worse drying. In the past 6 months Ive tried: less dishes, redistribute them differently every use, lower/raise upper shelf, use liquid detergent, powder packets, drying agent... nada. Absolutely NO remnant of food can be on the dishes. Of course I rinse everything well prior to loading washer; this one wants them CLEANED. I dont give a flying fig how loud a machine is as long as its doing its job. This one quietly does very little. AND the genius who designed that horrid cutlery basket needs a new job.The basket slides onto the inside of the door, making it difficult to reach into; it can sit on the outside of the lower tray but it falls off at the slightest disturbance. The baskets are narrow with hinged lids; the lids have small and medium slits so items are placed individually. If your cutlery is the right size! Ours is a little wide in the handle, they dont fit and must be placed into the opened, narrow baskets and butt up against each other. We are only 2 folks, I cook one meal a day and run the washer TWICE because bowls and pots take up the entire space, so I either wash the remainder by hand or keep the sink full of dirty pots and dishes. LOVELY. Bring back the old washer!!!

I purchased a Whirlpool fridge (model GX2SHBXVQOO) on November 27, 2010 and it leaks water on my floor. I have to keep a towel there or it runs all over. I also purchased a Whirlpool range (model YGFE461LVQ) and the convection fan went on it a month after we bought it. The manufactures warranty does not allow repair people to travel any further than 100 km to repair, something that we had to take the stove in to be repaired. We got the stove back the same day and brought it home. Low and behold, after a short period of time it started to rattle again and got steadily worse. Also, now my one burner on high does not stay on high; it keeps going out then coming back on.I have called the place we purchased these pieces of junk from and they said there is nothing they can do. I also sent e-mails to Whirlpool and they said they will look into it and get back to me. That was months ago. I called Whirlpool and was basically told that there was nothing they can do, that I was to call the repairman. Never, never, ever buy a Whirlpool product.

I bought a new washer thinking I was upgrading. Wrong!! Well the new so called technology they put into these machines is overrated. They took a good thing and instead of advancing they have took two step backwards in time. I wish I had kept the old washer I had. I think I would rather use an old time wringer washer my great grandmother used. They are probably faster by hand. This new Whirlpool grabs every string on my hoodies and twist my clothes so tight in knots. I cant even remove my clothes until I fight and get mad enough to write a review. Whats up with these new washers?? Get rid of the slots on the Agitator!!

I bought a Whirlpool range. After 15 months, I hadnt even paid it off yet the oven stopped working properly and then again after two years. These ranges are junk. Dont buy Whirlpool! They dont stand by the product either.

I bought my washer duet (model WFW94HEXL2) in Sept. 2011. Today is Jan. 2013 and it has been a year and four months since I got the washer. I decided not to buy an extended warranty. Its only my husband and I at the house so we take really good care of our appliances. The washer stopped working and is giving me a code F-6/E3/E1. Basically, I need to change the central control unit ($350), door latch ($120) and labor ($180), for a total of $656.13. Really? I paid $1,105.00 for the washer. Im really upset. I called Whirlpool and they said the item is out the warranty and there is nothing they can do. I am really upset.

I purchased this washer brand new just 2 years ago. It started making loud crackling noises approximately 3 mos ago. Yesterday it decided it did not want to spin or drain. Today a repairmen tells me its a wash. The computer screen has gone wacky and the cost to replace that will be well over $400, almost to the penny what I spent 2 years ago. This is not a good product Whirlpool and i trusted you since my previous washer lasted over 15 years. I need a refund and a new washer! Disgusted!

The shelves in freezer don’t lock into anything so if you don’t balance the food right on the shelf it will tip over. I had to replace the fan motor in freezer. The refrigerator is only 4 years old. The little tray under the water and ice outside of door if you shut the freezer door too quick water from tray goes everywhere. The water filter cost $50.00. If you have bad water you will need to change it twice a month.

I bought a Whirlpool Duet Washer and Dryer in September 2013 and washer is already broken. It leaks out the front of the front loading door (yes, I clean it as advised, including leaving door open to air dry etc). I am a retired senior citizen and my wife and I spend 6 months of the year in Florida so the washer has barely been used since we are barely home and its not like we are trying to wash load after load of heavily soiled items daily. I would not recommend this product at all!! The repair people said it would cost approximately $300 to fix and offered a plan to fix it for $350 with a 1 year warranty. Why should I bother to do either if I will have to do same after 1 year? This machine is barely used and broke?! The customer service people were not helpful and seemed only interested selling me the repair plan to fix what should not need fixing. So, to recap - I bought the machine in 9/13 then went to Florida from 10/13 to 4/14 (so it was used 1 month). Then, it was used from 4/14 until 10/14 (6 months). I returned from Florida this year in April 2015 and it started leaking in June 2015 (2 months). So, my machine has been used for a grand total of 9 months and it is already broken!!! Stay far away. Whirlpool should come and replace this machine for us for free if they care anything about customer service and senior citizens but clearly they do not. In Florida we have an old Sears Kenmore machine that has lasted for over 20 years!!

I bought model #W4TXNWFWQ at Lowes in February 2013. It had a one-year warranty. Five months after the warranty expired, the defrost timer went out. It cost $100 to fix the $400 refrigerator. Planned obsolescence or coincidence? Either way, its poor quality.

We were at end of cooking salmon in CorningWare and the door blew open with amazing force!!! It is a double oven... Sounds like Whirlpool doesnt care so trust me we are not buying one ever again. :(

They sold me a washer that did not work. First load failed and the machine locked closed. Error E1 F9. Took 7 days for technicians to open the machine. The laundry was rancid by then. Needed a new drain pump motor, which was installed 37 days later. Whirlpool offered $150 for my loss of clothing. Ridiculous. Value $900, I asked for $500. Awful.

Had the washer 3 years. After 1st year had to replace motherboard and lid locking mechanism. Beginning of year 3 the basket came loose, the machine wouldnt spin the water out of the clothes completely and then it quit cycling into the next cycle, ie, the tub filled up with water for the wash cycle but then would not begin agitating. The water sat in the tub until the wash cycle was done and then would drain but would not spin. Each cycle had to be manually started by pressing the pause button, raising the washer lid, and then pressing the pause button again. I called a repair person who ran a diagnostic on the machine and said it needed a new pump, new motherboard again and something else to make it spin properly. Sorry I dont remember what the something is. The estimate to repair was approximately $759 so I am now shopping for a new machine thats not a Whirlpool.

I purchased a home in March of 2013. When I bought the home, I noticed it had a new Whirlpool 50-gallon gas 6th sense hot water heater model number ND50T122-403. It was newer and I thought it was a good selling point and would last many years. The original owner had purchased the heater in March of 2011. Three months after I moved in, the control valve went bad - 4 flash eco lockout. I called Whirlpool. They sent out the replacement part. I had to pay for shipping express delivery. Since then the control valve has gone out 2 more times, a total of 3 times in one year. On the third time, they gave me a return number for a replacement. I dont even want this heater for free. I am still required to pay for installation and additional installation parts. This product is terrible. Save yourself a headache. Do not buy this product!

Thirty minutes into running the oven self cleaning cycle for the first time, the middle pane of glass exploded! Weve had this range two years 4 months, and didnt buy the extended warranty. I contacted Whirlpool and they acted like this was the first theyve heard of this. I inquired on the class action law suit in New York from 2012, the year we bought ours, and they had no comment. They were willing to sell us an extended one year warranty and we pay for the service call for only $332! I declined and will never buy a Whirlpool product again.

The Whirlpool hot water heater model ES80H123-45D from Lowe’s is a free replacement for a lifetime warranty unit that went bad after 8 years. First heater would heat to 154 degrees with a setting of 150. Very good. New one heats to 140 degrees with a setting 150 degrees. Digital ESM screen on heater reads 150, but the water is only 140 by my temperature test. I talked to complaint line 5 times in 7 days and was told to do various test, but the temp never went past 140. They replaced both thermostats and temperature still never past 140 with ESM reading 150. They first told me standard temperature was plus or minus 5 degree range. Then, they changed their minds and said it was 10 degrees. They are calibrating their equipment to operate 10 degrees less then their Energy Smart module reads to cover up a performance issue with their water heater. They say this unit will operate between 80 and 150 degrees—nothing’s said about a plus or minus operating range. I will buy a new temperature gauge to see if my old one is correct. It was tested against a digital one a couple of years ago when I had a new dishwasher installed by Lowes. The installers gauge read over 152 and mine read 154 degrees at the sink next to the new dishwasher, so it was close to accurate at that time. Whirlpool is happy with their under-performance.

Washer has rusted out after only four years. I bought my set from Sears, and thought I would get good use out of it for many years; but I am experiencing rust falling from around the rim of the washer. Very dissatisfied with the product, I will never buy another appliance from Sears again. I have always used Sears appliances but after this experience I would not recommend Sears to anyone. I was told that the warranty was for one year, and the rust would not have been covered anyway. Very Dissatisfied Consumer. I thought Sears would stand behind their products. Yea, right.

Purchased our hot water heater in August of 2011. About 3 days ago, it just stopped working. Surely it should last longer than this, right? Nope apparently I was taken! We called the manufacturer and described the issue. They said it was the thermopile. They could send us another out in a few days but we didnt want to wait so we paid $50 for a new one we were able to locate at a hardware store. Nobody sells these! We replaced the thermopile but no results... Pilot will not stay lit. Called Whirlpool back and they said to hit the reset button which we did. Called a technician (several) which wouldnt touch the heater. Said nobody works on these because they are riddled with issues. I pleaded with him to test it which he did. He said the control box is out! He said to cut our losses and buy a new one! I am so very upset! I cant afford another one! We called Whirlpool back again to see what they would say this time - they are sending us another control box! After reading all of the complaints and being without hot water, I am not hopeful of a good result! I plan on replacing the control box that they send and then saving for a new heater! I want my money back which Ive heard just wont happen! I have also had nothing but issues with my gas stove made by Whirlpool ever since it was only 6 months old. STAY AWAY FROM WHIRLPOOL PRODUCTS!! Run!!!

I like the Kenmore dishwasher as it has the cutlery basket in the door. This leaves more room for dishes on the rack instead of taking room up for the cutlery.

Have a Whirlpool side by side about a year and a half old. Fridge started getting warm, so when I contacted the Whirlpool co, they informed me and sold me a year warranty to cover what the problem is and anything that would go wrong in the next year. The warranty is through Assurant. After contacting them, I found out they could not have a repairman out for another week. Wasnt happy, but nothing I could do. They found out the compressor was bad, ordered the part which showed up the next day, but could not come out to install it for another week. Getting more upset. Put it in and my fridge was hotter than before. Called and they could not have anyone out for (you got it) another week. The new compressor was bad. Ordered a second one, came the next day, and they put a rush on the repair so I only had to wait 4 days this time. Guess what, it still does not work. Had to wait another 4 days for someone to come out. So tomorrow is the day. We shall see will it be another compressor and another week to put it in? I never heard of any company stretching a repair over a months time. I am so angry with Whirlpool, Assurant and A&E repair company; you just dont know. I would not recommend buying or going through these companies. This is very unprofessional.

We’ve had problems with our fridge where after we had it for about 2 months a crack formed on the inside, the repairman came and put a piece of tape, tape on a new fridge I wasn’t happy. Then we had our stove for about a month and the front right element went it was replaced but to this day it works when it wants to and I brought this to the repairmans attention when he came to replace an element in the oven and he didn’t even offer to take a look at it. We called Whirlpool on the 27th of December to get service on the oven and was told nobody could get here until the 2nd of January. This ruined New Years Eve Plans, New Years Day Plans and our turkey which should have taken a max 5 hours on Christmas Day took 11 hours putting our dinner off until 8:00 pm. We purchased the extended warranty ($700.00) to protect us from high bills for repair and this oven issue ended up costing us about $800.00 for meals out. I asked at the time of my call if there was some kind of rebate to cover our meals and the inconvenience over the holidays and they told me no, that’s pretty bad for such a huge company. Our dishwasher which is also Whirlpool hasn’t worked since day one, we had a repairman out and all he said was, run your hot water before you use it and use Cascade, it’s no longer under warranty and there’s pieces falling off and I have to wash my dishes before I put them through the dishwasher so what’s the use of having one. We purchased all Whirlpool because of the reputation but well never buy Whirlpool again or recommend them.

My Whirlpool side by side refrigerator which is not 7 years old has had more repairs than you can imagine. After paying over $1,500.00, I have had a repair service come out at least 5 times. Today, they say I need a new compressor at the tune of $850.00. This combined with my other repairs would add up to around $1,300.00. I am certainly not going to invest any more money in this refrigerator. I wouldnt recommend a Whirlpool Gold for anything. Dont know which brand I am going to purchase now as they certainly dont make anything like they use to. Totally disillusioned!!!

I bought my house brand new with all new Whirlpool Gold Series appliances. About a year and a half from purchase date, I started having issues with my fridge, then my dryer, then my washer, then my fridge again and that lasted about 5 months, then my microwave and my dishwasher. My microwave stopped working in January. It’s now April and I still do not have a new one. It keeps getting lost or shipped to the wrong address or something. Every time I call, the representatives don’t know how to look it up. I wind up on hold for at least 30 minutes, and I get transferred to at least 3 different people. I hope my last appliance doesnt break because I’m over Whirlpool, and I will never buy another appliance from them again.

I owned a Kenmore washer for approx. 20 yrs that endured 6 kids for most of that time period. When time came for a new one, I had to have the latest model, and settled on a Maytag Bravos approx 3 yrs ago. This was a huge mistake - I paid between 600-800 for this machine, and it is a piece of garbage. The repairmen here yesterday explained to me that Maytag and Whirlpool are now the same company, and also that all these machines are now made overseas because of cheap labor. In a nutshell, I was given an estimate of at least 300 to repair this piece of crap - he explained that they are only made to last a few yrs -where is the justice in this situation? I really dont get how these big companies get away with selling crap, knowing all the while that the consumer is getting screwed - yet people continue to buy them..

Most awful oven I have ever owned!! I purchased a brand new Whirlpool double oven one year ago. I was replacing a Whirlpool double oven, and all my other kitchen appliances are Whirlpool. It is model #WOD51EC0HB01. WORST DECISION EVER!!!! No more Whirlpool for me!

A couple of years ago I replaced my Whirlpool gas range because after seven years, the house was growing a gas smell that was becoming stronger. I called the gas company and they determined that it was the oven and not their problem. I called an appliance person who could not find the leak but charged me for the service call. Before I had him leave though, I called the gas company back and had the two talk. There was a conflict with their assessments. The service guy left frustrated. The gas company guy came back and again checked and told me that the oven is definitely leaking. He told me they use instruments, not soap, to determine leaks. With this, I was mad at the appliance company. After voicing my frustration, they were going to allow me to purchase a similar new Whirlpool freestanding gas range at a discount and deliver it for free. I relented and spent close to $600 for the new range. After installation, I realized that the quality was cheaper than my old one. The metal rods in the oven racks are thinner and less of them so they are further apart. The cooktop grates are already wearing and chipping. But the thing that has irked me the most is the burners. You cant adjust them to low for a long simmer because the flame goes out, not immediately, but when youre not around to watch it; and the whole house smells of gas fumes! I called the appliance store and they said that because I didnt buy an extended warranty and that a year has already passed, I would have to pay for the service charge. I called Whirlpool and they said that they have not encountered this problem with their stoves yet. Even while on the phone, I could turn every burner on separately and the flame would go out in a circular motion as I turned the knob to low. The only suggestion they had was to call my appliance company and have them look at it. I got nowhere and I was quite frustrated! These Whirlpool stoves should be recalled! Gas leaks are dangerous! I will never buy a Whirlpool again!

Whirlpool Cabrio Washer and Dryer - I have had all of the problems that all of the other 900 people have complained about! The washer does not wash anything properly. I have even experienced having something such as a bit of cereal stuck to a dishcloth and it was still on there after a full wash cycle. All of my whites are now grey and stained. All of the sheets end up with a huge dirty ring the size of the tub in the middle of them. Everything comes out in a tangled mess of knots! Very frustrating! Everything comes out smelly as if its been sitting in the washer for days. Nothing smells fresh and clean like it should. Energy wise, we are using two and three times the amount of energy as I am washing and drying things for two or three times over, which brings me to the dryer. I put one single load in and it takes two or three cycles to dry it properly. This is unacceptable and I cannot believe that we cannot get some satisfaction from someone in this regard! We bought our set from Sears and I feel that they obviously know of this problem and still continue to sell Whirlpool products! Weve all been taken for a ride and Whirlpool should be held accountable for ripping people off this way. Someone please help!

We bought a Whirlpool range with glass cooktop and convection oven to replace a 20 year old stove which had served us reliably but was beginning to look a bit dated and worse for the wear. The new range was installed in February, less than 2 months ago. Today, while I was preparing Easter dinner and had a ham in the oven, the cooktop elements refused to heat, even though the cooktop on light was lit up. We followed all the troubleshooting tips we could find in the user manual and online, but nothing worked. We decided to do the rest of the meal in the microwave and just finish the ham in the oven (which had been working). Then the oven failed, and would not heat back up.As a last resort, we pulled the range out and unplugged it, to perform a hard reset of the electronics. (This was recommended in some of the online troubleshooting tips.) No joy. Both the oven and cooktop elements will not heat, even though the lights on the control panel light up. Now we have to call a service technician to come fix it in the middle of a pandemic. How can a brand new and expensive range be less reliable and less useful than the cheap 20 year old stove we just got rid of?

I purchased the Amana washer # NTW4560YQO 10 months ago - when I put on the warn setting I would get an alternate cold warm but a warm wash. At the beginning of July suddenly all I got was cold water. The machine is still under warranty so I called and I got an authorized repair person who came out and replaced the mixing valve.. then I went to wash clothes and yes all I got was cold water. The authorized repair person came out and could not figure why. He called Whirlpool tech dept and they told him it was working the way it was supposed to. Now it does not give any warm water so I do not know how the tech person can make that statement.They then sent yet another authorized repair person from a different repair company and yet again the tech person said it is working the way it is supposed to. IT IS NOT WORKING THE WAY IT WORKED WHEN I PURCHASED IT AND THE WAY IT WORKED FOR 9 MONTHS. When I called customer disservice they kept repeating, our tech people say it is working the way it is supposed to. Then they tried to tell me it was the ground water. I want to know how many others out here have had the same problem. I really feel this is a defective machine and I want my money back or I want compensation and an acknowledgement that there is a problem with their crappy machine.

Its a front loader and has lots of cycles and temperature to choose from. Its setting on a pedestal so its not too low. I dont like the way the soap is dispensed.. If you still have the door open when you pour it in the dispenser it almost comes out on you. It also knots your clothes up and makes them hard to get out. The rest is good.

It shows handprints, smudges, the door swings open and slams into stove. I did purchase extended warranty which I intend to pursue, not enough space, door issue, junk. Dissatisfied, dislike, low quality - that should say enough.

We moved to a new home with all new Whirlpool appliances. We have been here 4 weeks and so far the stove has had a faulty part replaced in oven and now my microwave will not fully pop popcorn. Wonder what to expect next?? If you have a choice dont buy this brand. Inferior product.

I do like washer to be efficient and quick at what they do.. I also like the way they are economical and use less water he energy economical it what I need.. I do like clean clothes. Right now I am using an ancient one and the sound drives me nuts..

Please do yourself a favor and stay away from both Whirlpool and this unit. I purchased it from a local dealership and paid $881.00 which included tax and delivery cost. In less than 2 years, it broke. Whirlpool does not offer a warranty on the unit. After having a Whirlpool repair person come out for a cost of $75.00, I was informed that the parts to replace would cost $800.00 not counting additional labor cost which was TBD. I contacted Whirlpool and went from Agent (Phylicia) to supervisor (Ashley) to Manager (Carol **). The best offer I was given was to buy the parts at a discount of $400.00 which did not include tax, delivery or labor. So it would have run approx. $550.00 to over $600.00 to fix a $771.00 washer.My next letter is to Jeff Fettig (553 Benson Rd, Benton Harbor, MI 49022/ CIO of Whirlpool) to let him know how impressed I am with his product and customer service support. The next Whirlpool item I buy will be never. Take this as a word of warning to go Maytag or any other vendor because Whirlpool will not support you once the sale has been completed. Good Luck.

My 2 year old refrigerator died. I called Whirlpool and their customer service is horrible. Finally after weeks was able to purchase another refrigerator from them directly at a discounted price and they sent the wrong one. I kept it because I could no longer live without a refrigerator. Horrible company, terrible customer service and even worse product.

I have 1 month old gas range, bought from Costco.. I was cooking chicken and it is just explode.. Called to Whirlpool company and they act like they don’t really care about it... I am shocked.. I search google and you can find other incidents with whirlpool explosion.. Just google it.. I am sooo upset with this company.. My kids were with me when it happened.. Do not buy whirlpool products...

I have the model FG1H5040T3NOV water heater and had found this message board. I called the number posted by Chris with American Water Heater and provided them with my serial number. They shipped me the replacement assembly next day and after about an hour, I had it installed and working again. Im not too happy with the fact that it failed, but it does appear they have their act together in getting the replacement parts distributed.Based on the discussion with the person on the phone, my only real gripe is this: the cause of the component failure was potentially caused by a dirty-flame trap that supposedly needs to be cleaned regularly. Since the trap is underneath the water heater and is in no way really accessible, relying on people to see the fine print in the manual (which hardly anyone reads) isnt sufficient. At an absolute minimum, a very clear and apparent sticker should be included on all water heaters indicating this needs to be cleaned and a clear description of how to clean it properly to prevent this sort of unnecessary headache in the future.

Purchased this Whirlpool refrigerator WRT771REYM at Home Depot in June 2014. Within a few months of purchase, had to call for a repair tech because the water line had frozen. Tech unfroze it and told us not to block the air vents to avoid this happening again. The amount of care we have to take to load this fridge so as not to have the water line freeze is ridiculous. Its very picky. For a while, we were still having to unfreeze the line every couple of months. Then it became more and more frequent, to the point where we cant keep it unfrozen for more than a few hours. This seems like shoddy design to me. And of course, the warranty is expired so I am out of luck unless I want to pay for repairs out of pocket.Adding insult to injury, Whirlpool claims that this isnt a common issue. Not true - there are numerous reviews about this very issue on Amazon, Sears, Home Depot, etc. Just try googling the model #. Sad that Whirlpool does not stand behind its products. Yet another American company to stop building quality and rely on planned obsolescence to ensure revenue generation.

Whirpool Part #WPW10564292 refrigerator handle - I am a property manager who has 264 units. We have only been open for 1.5 years and have had to replace 30-40 door handles because they crack at the top where screws are. We tried calling Whirlpool Customer Service because obviously this is a defect and she said they looked in the system and didnt see any recall or issues. We also asked for a representative from Whirlpool to stop out so we could show them the issues and she said we have nobody in the area. We have 9 service requests outstanding that need a new refrigerator handle. On July 19th, we ordered 3 handles from our distributor and we were told theyre on back order until September 6th. When I called at the end of August to make sure we were on schedule with delivery, I was informed they are now on back order until November 5th. I just called our part rep. this morning and now they said the current part number does not exists and gave me the new part # W11026870, and they are on back order until mid or end of November. I am not going to keep quiet about this issue. We have paid $79.89 per handle on a refrigerator that is only a 1 to 2 years old appliance. I am requesting a returned call or email on what you are going to be able to do for us. This is not right or fair to a company that spent a large amount of money to have your appliances in 264 units.

We purchased a Whirlpool Overhead microwave and Quiet Dishwasher in May of 2017. Within the first year, the microwave needed new sensors installed. The repair person said this was a design flaw and he was getting many calls. Then at 13 months, the dishwasher wouldnt drain. The repair person fixed the problem and left reset directions because this can commonly happen. Now at 18 months later, the drainage problem wont resolve even with the reset. Whirlpool extended the warranty by 6 months but wont cover this repair. Two appliances, two problems. Dont buy Whirlpool.

I purchased a Whirlpool fridge brand new. Not even a freaking yr old it went out!!!! Repairman came out and said it had leaked crap all over really. He said it would be too much to repair. Better off on purchasing a new one.

Stay away from all Whirlpool products. The appliances are terrible (broke twice for different reasons within 14 months of purchase). Customer service wait times are over 90 mins and the technicians take over 3 weeks to get to the house and they dont fix it, they order the part and that takes another 3 weeks for it to arrive and the technician comes back. We bought an extended warranty and when the fridge broke a second time, they canceled the warranty and said they had the right to cancel it as it was in the contract. Terrible, terrible company. I work in the service industry and I am in shock that this company can get away with treating customers like they have.

Glad to know we are not alone in our disappointment with our Whirlpool French door refrigerator, but I am wondering what and when Whirlpool is going to do something about this. What a blow to their reputation. Goes to show things are not made as they used to be. We purchased our Whirlpool Gold French door (bottom freezer) in August of 2010. Here we are October 2012 and this is the third time it has stopped working. We have lost food, weekends waiting for repair people and cleaning up messes, and money. Same problem as others are reporting - the electronic board and controls. I just spent my Friday evening on the phone with Whirlpool, first explaining the problem to no result then waiting for a manager to call me back. Who (guess what?) never called. I finally called them and got the same script as the rest of you. It is outside the manufacturer warranty. Really, that is what you are giving me? Plus they will only look at it if we have a Whirlpool repair person come see it. When can they come? In 4 days! Ha, not likely. I am not giving this company another cent. We spent almost $2,000 on this fridge, all we are getting is 2, 3, 5 years? What a shame. We are fortunate enough to have had some space in our garage beer fridge for what I can save of the food. Our 7 years old, $300 Moffat fridge has been working like a charm. We will never again fall for the looks of a Whirlpool, let alone purchase another one of their appliances.

Since my review I have been corresponding with Whirlpool Customer Service (Chris). First he sent me an email and mailed a replacement board to have us (the homeowner) install. Because the cover was so melted, the replacement board would not fit down into it. I emailed pictures to Chris. Once he saw the pictures, he called me and arranged for the water heater to be replaced since it was still under warranty. He even extended the authorization code so we would have plenty of time to arrange for a plumber to do the work. We had to pay for the plumber, but Whirlpool arranged for us to have a new water heater. Now I can sleep at night without worrying that my house would burn down if the old water heater caught fire. Chris was GREAT to work with. I had a direct number to him and called any time I had a question. I was very impressed with Whirlpools Customer Service.

Whirlpool WFE720H0AS0 - I tried to use the self cleaning oven feature and it cleaned the bottom of the stove but did nothing for the sides, back and door of stove. The top of the stove is impossible to keep clean. Maintaining this appliance is a full-time job. Very bad choice.

I purchased a Whirlpool range YGY399LXUQ in 2012 from a great local appliance store, Trail Appliances. In 2013 the control panel stopped working and I contacted Trail. They quickly came out and replaced the control panel. In 2014 the same issue came up, but Trail could and would not do anything so I contacted Whirlpool Directly - they came out and replaced the control panel. In 2015 (same month) the control panel is not working AGAIN and Whirlpool has washed their hands of it. A replacement is over $400 + installation. The stove is barely worth that much. I would have thought that they would stand behind their product, in that this is an obvious continual issue or at the very least the service that they provide. I would not recommend their ranges to anyone because they will not stand behind what they product nor will I ever purchase anything that Whirlpool makes as it is obviously low quality.

This fridge is very spacious in the fridge area. The freezer area is larger than a model with freeZer on top or a side by side model. The black stainless steel is very attractive and doesn’t show fingerprints. The controls for the fruit and veggie drawers are cheap. The drawer for meats and cheese is huge. Overall I like this fridge.

Own Whirlpool GB2FHDXWS04 refrigerator for 14 months. From the beginning, the ice maker made gross tasting ice and never got better (had to start buying ice). Then a smell started coming from the fridge every time the fan came on. We called before the warranty was up and talked to Whirlpool, and they said that we must have put something smelly in the fridge that caused the plastic to absorb the smell (which we didnt). They told us to put baking soda in and change it everyday. No change. They kept telling us there is no way it could be giving off a smell for any other reason and if they sent a tech out, we would have to pay for it. Trying to intimidate us until the warranty was up. Then after a month or so, the bottom mount freezer starts leaking water all over the wood floors every 3 days. At first we turned off the water line, but then realized it is coming when the freezer defrosts. One good thing, the freezer, from the beginning, knocked really loud and now that its leaking it doesnt knock. We spent $1,200 just over a year ago and will probably have to go purchase a new one now. I will tell you it will never be another Whirlpool product. Whirlpool has not apologized or done anything but say, Now your warranty is up, you should have bought the extended warranty. Great customer care! With all these same complaints, you would think Whirlpool would figure the problem is their inferior product (which they know) and actually take responsibility.

Purchased 2 years ago from Lowes with the matching dryer. This machine (Model #WTW8540BW0) has more problems than the Bosch front load that I replaced. All of my white clothing gets small rust colored lines on it. I am sure this is because the top of the bleach dispenser is lined with rust. I have never owned a washer that rusts (screws are also rusty). I will NEVER purchase another Whirlpool product.

We purchased our Whirlpool refrigerator Model # WRT138TFYW on March 2012. We first started noticing that the eggs and the milk started to get icy. We lowered the setting from the normal setting to the lower setting. This seemed to work for about 5 months then things started to get icy again and this time it started making a loud noise. Then in August, we called Whirlpool, told them what it was doing as it was still under warranty. They sent out A&E, the biggest crooks I have ever dealt with as well as rude people. The service guy said it was probably the Frost board. He ordered the part and put it in. Afterwards, we asked him why it was still making such a ruckus. He told us this was normal. Now we arent a professional and dont know about Appliances so we took the technician for his word. Then this past December, the refrigerator wasnt cooling as good. The next day we noticed that things in the freezer wasnt freezing either. We called Whirlpool, told them what was going on and that they needed to get someone to fix it. This was when we found out that the refrigerator only has a one year warranty. I got them to agree to pay for parts and labor after getting down to the fact that this problem went back to the very first time while it was still under warranty. They sent out A&E Factory Service, again the biggest crooks there is. They checked the refrigerator and told us that the compressor and evaporator was bad. They ordered the parts and that was the last we saw of them. We got Whirlpool to send someone else. Now up to this point, I have to give them credit because they have been really nice. Then when the other technician from Americus Appliance (Very good guy, would recommend to everyone) asked why both parts were ordered, we told him that the technician from A&E said it needed them. He then installed the Compressor and told us that there was nothing wrong with the Evaporator that he could tell. He then filled it with Refrigerant and the freezer was getting very cold. Then about an hour I went to check to see if the refrigerator part was getting cold and it wasnt. I checked the freezer at this time and noticed that the freezer was getting warmer. We then called the service guy and he checked the refrigerator. This was when he told us that there was a leak in the wall of the unit and it couldnt be fixed. We called Whirlpool and told them what the technician said and asked them what they were going to do. They then said they would send everything to the exchange team and go from there. Now we are waiting to see if they will replace the refrigerator. Personally after having to replace a Brand New Washer a year and 2 months after the purchase and possibly now a refrigerator that is less than 2 years old. Buyer Beware. Check out the warranty on a GE. They have a better warranty on their refrigerators than Whirlpool does.

I purchased a gas hot water heater from Whirlpool. I have had problems with it since it was new. Whirlpool kept sending repair parts, which I installed, until the warranty expired. Now they say “Sorry Charlie, the warranty has expired.” The water heater has never been fixed. They just dragged it along until the warranty expired. Whirlpool has no complaint department or the repair place will not give it to you. They told me there would be no use for a complaint department. They would just tell the same thing the repair was telling me.

I bought my new Whirlpool Duet washer and dryer in November 2011. Washer was loud from day one, but I never owned a front loader and thought that is how it was. Then someone told me that meant the bearings were bad, so I called. While still under warranty, they did replace; and I had to wait 6 weeks. Then a few months later, it started leaking. I had the extended warranty, and A & E came out and told me the bearings failed again. And now, I get a check for $750. But the machine cost more than that. Do not buy any Whirlpool, Maytag, or Kenmore. They are all made by Whirlpool.

After 1 year and 5 months, my old side by side Whirlpool refrigerator stopped working. The melted ice caused floor damage and ceiling damage of the floor under.

Bought a Whirlpool French door refrigerator in March 2014 and have had to have it serviced 4 times now - all for the same issue. We get frost in the refrigerator (not the freezer, the refrigerator). The same parts keep being replaced but they are all defective. This last time the service tech said he contacted Whirlpool and they had a redesigned part that should take care of it. Within 3 days of the new part being installed the frost is back. The other issue is the loud noise of the compressor. We have had multiple Whirlpool products through the years, but this is the last.

I am making my last payment on this junk ** washer and I cant wait to leave this one at the curb! Like the other reviewers...this machine leaves white deodorant on dark shirts, sheet sets either constantly off balance or parts of them still dry after wash cycle is finished! I changed detergents several times thinking that was the issue...but the bottom line is the sell of having no agitator and water saving features leave you with dirty clothes and off balance crazy shaking nonsense! DO NOT BUY THIS MACHINE!

I have a Whirlpool french door unit with ice & water through the freezer door. I recently noticed rust in the ice. When the extended service plans tech came to see it he told me that the ice bucket would have to be ordered. Almost a month later, I called him and was told that rust isnt covered. I understand that surface or cosmetic rust shouldnt be covered, but rust in a place where it can be ingested is different. Anyway, I called Whirlpool directly and a very nice phone rep agreed with me and asked her supervisor. Needless to say, I just sent Whirlpool a letter stating that I would pursue this through legal channels if I dont get satisfaction.

I thought the Calypso had issues until I got the Cabrio. It does not use enough water to get the clothes clean, it leaves them in a tangled mess, and no matter how carefully I load the clothes it is always off-balance making enough noise to wake the dead!

The machine has an infinite water level setting, an agitator which I feel cleans clothes better, separate settings for water temperature for both wash and rinse cycles, and the ability to soak prior to washing by just leaving the lid up. You can add bleach and fabric softener to dispensers that will add to the tub at the time needed. My machine has been a really good one.