Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

I purchased the glass top Cabrio a couple of years ago. Without an agitator; it is amazing how nice thick towels come out with holes or rips! Clothes get so twisted. My sister needed a new washer and after telling her the problems with the Whirlpool; she purchased an LG. I have told many people that have purchased an agitator free machine to stock up on Affresh or one of the other tub cleaners... you need them to keep the odor from getting into your clean? clothes. I cannot wait to sell this washer or give it away!!

Bought dishwasher and a gas range about a year ago. Had to call the repairman twice on our dishwasher and three times on our gas range. Now it is little over a year and I am out of warranty. I paid extra and thought I was buying products of a good brand. I should have bought products from one of the cheaper brands along with the extended warranty.

I bought the french door refrigerator Sept 2014. Recently the change filter light came on so I bought the filter. I read the instructions and then when I went to install it, the filter door would only open about 10%. I called Whirlpool and explained it was obviously a manufacturing error. They didnt care. Out of warranty. Everyone can make a mistake but when you wont own up to it and take care of it, that defines your character or lack of it. I think I will video the whole thing and put it on YouTube.

What can I say. Pretty much a generic refrigerator that is manufactured and sold under various brand names. Nothing special. Keeps food cold. Ice maker takes too much freezer space but thats typical. Interior LED lights failed after a few months. Flicker sometimes. Out other times. Internet research finds this to be a common problem. Zero quality in Whirlpool appliances. I bought four Whirlpool kitchen appliances and ALL have had problems. The only way to own them is with a 5 year extended warranty.

I purchased the fridge 2nd hand in 2013. It was 10 years old at the time. It is still going strong & I purchased it because it has a frost-free freezer that never needs de-frosting and I love the features & size - its the PERFECT FRIDGE. What I look for in a fridge is its colour - I like metal, steel grey colour. I go for reputation & quality. Frost free is the biggest factor that determines my purchases, long-term (10-year min.) warranty & guarantee, size.

Whirlpool Energy Smart Residential Electric Water Heater - On top of this water heater is a junction box. If it goes out, so does the water heater. I am on my fourth junction box, at my expense on three of them plus the electricians bill times two. They finally sent me one free!

August 15, 2011 - We purchased a new Whirlpool Water Heater Model N50T61-403 for $398 from Lowes. We used their recommended installer (that was our first mistake!). He made the following installation mistakes: 1. He connected the hot water to the cold water & the cold water to the hot water. 2. He installed DRYER venting instead of HVAC venting. 3. He used flammable tape on the venting instead of screws. 4. He had incompatible metals touching near the gas line which can create an electrical charge & thus, a sparking situation. 5. He left us with a gas leak. 6. He did not install the screen that is supposed to surround the base of the water heater.7. He failed to strap down the expansion tank.These failures were discovered by an HVAC person who was in our basement to give an estimate on a replacement of the furnace & AC coil at the same time this genius was installing our water heater. The installer overheard the comments & literally... he disappeared & we never saw him again! We told all of this to Lowes & they were not phased in the least -- indeed, they didnt even seem surprised! They sent out a few other guys from the same company to correct the errors. So, it finally was installed & passed the county inspection & we had hot water again... for a little while. Within a few months the water heater pilot light would not stay lit. I was having to relight it once a week or so. After much arm twisting, we were finally able to get Whirlpool to send out a new pilot light assembly and pay for the installation. It was installed July 25, 2012. And.... it worked for 8 months. After returning from a trip on April 30, 2013, we went to take showers & the water was cold. The same problem was happening again... The pilot light had gone out while we were out of town & it will not stay lit & I have to relight it every 2-3 days.We talked to an assistant manager at the Lowes store where it was purchased. He talked to Whirlpool & Whirlpool said they would pay for the parts but not the service call which would be $149. I also learned today from the same manager that Whirlpool will not replace the product until they have replaced the same parts three times. Hmmmm.... Lets do some basic math here. $149 x 3 = $447! Thats MORE than the water heater cost! We believe that the water heater has been defective from day one & we also contend that their replacement part for the pilot light assembly is also defective (by design??). A pilot light assembly should last longer than 8 months!We are getting ready to build a new home within the next year. We will get to choose our supplier & the manufacturer of the appliances that will be in our home. Needless to say, Lowes will not be on the list. They keep saying, Our hands are tied. (Not buying it!) And Whirlpool will definitely be off of our list as their customer service is the worst Ive ever seen & their product quality is sub par. The other thing I experienced with Lowes was that when I tried to leave a review on their site for this specific product... twice... both reviews were rejected. The reviews presented the facts as Ive stated here, but because they showed Lowes & Whirlpool in a negative light, they were not posted on lowes.com. So, consumer beware -- their reviews are heavily screened so that the negative reviews rarely get posted. The consumer should be aware that the reviews on Lowes website are heavily screened & therefore do not equally represent consumers who have had a negative experience. This is an integrity issue.

If everyone would submit their complains to Whirlpool, they might do something about this. Submit your complaint to ALL of the followings emails: investor_relations@whirlpool.com media@whirlpool.com whirlpool_customerexperience@whirlpool.com B2Bdevelopment@whirlpool.com. Here is what I wrote to Whirlpool: Model: WTW7800XWO, Serial number: C02670320. I purchased the 4.6 Cu. Ft. Cabrio Platinum Top Load Washer in June 2010. The washer lid has broken 3 times now. Its snapping by the hinges. I have been charged about $300 per lid. I believe the hinges are not durable enough to support the weight of the glass lid. I have read hundreds of reviews regarding the same model and issues, I also have a friend who has the same model and is experiencing the same issues and has had to replace the lid twice now. Im disappointed that Whirlpool has not taken accountability for this and either issue a recall or replace the lid at no charge to the customer. If there has been so many complaints, why hasnt Whirlpool taken action on this? I am requesting that the Whirlpool Headquarters address this issue immediately.When I called customer service to complain about this issue, the rep informed me that they have never heard about this issue before. From all the reviews I have read online, it seems that customer service is telling them the same thing. By not addressing this defect, Whirlpool will lose thousands of customers. This is not the way to retain or have returning customers. This is the first time I have purchased a Whirlpool appliance. I will not be a returning customer if this matter is not resolved.

I have recently bought a Whirlpool Cabrio washer/dryer combo and I wish I had read your reviews before doing so. I spend quite an amount of time washing, re washing, rinsing dark clothes to end up washing them by hand as the washer leaves unsightly white streaks on them. I have tried switching from hot water to cold, using very little detergent, buying clear detergent, then organic detergent, extra rinsing, etc. to no avail. Very frustrated and disappointed. I would gladly join any class action to stop Whirlpool selling these useless but expensive washers.

Whirlpool Gold Refrigerator Control Panel Failure - This French door refrigerator with freezer on the bottom was purchased new in November 2008. This August, the refrigerator stopped cooling. I contacted a reputable local appliance company who diagnosed the motherboard was not functioning on the appliance. They ordered a new one from Whirlpool and replaced it. Forty-five days later, the replacement motherboard stopped functioning. When I contacted Whirlpool directly to inform them what was happening, they continually stated that the appliance company was not part of Whirlpools approved appliance technicians, and offered no assistance in guaranteeing the problem will not continue to happen. I am extremely disappointed with Whirlpools customer service and unwillingness to guarantee their products. A 3 year old refrigerator should not stop working.

Purchased this washer new 2015 for use in our cabin. Now 4 years later with very little use the motor has seized. Washer is useless. What happened to 20 years of almost daily use and still runs great. This washer is a very poor quality washer and has now failed. Please save your money and buy a different brand.

We have had our Whirlpool for 6 months. It doesn’t always keep things uniformly cool. Oftentimes some items are frozen while others are not. The water dispenser button leaks in a dribble down the front of the fridge after each use. The drawers do not move easily when they contain a moderate amount of food. The freezer works great. All in all it does a decent job but I definitely wouldn’t consider it one of the best.

Handle needs smarter design. I purchased model #WRT311FZDM00 in November of 2015, didnt install in my new home till December. I am a single senior female, so there is little wear on the fridge, unlike a family of several people and with kids. The door handle actually broke just behind the screws that hold it in place, the plastic part of it broke into a couple of pieces. The cost to replace this handle is approximately $80, which is ridiculous in my opinion. Please start making things of quality materials instead of cheap plastic, especially at a stress point of a part. Even I know better than that. All 4 of my major kitchen appliances are Whirlpool, as well as my washer/dryer. I thought I was buying quality products. Hopefully things will hold up better with the other ones.

We purchased this refrigerator towards the end of 2008. The entire interior of the refrigerator is imploding. The plastic Whirlpool used to frame the glass shelves is cracking and shards are falling off. There are 3 drawers; one has already fallen because the plastic sliders the drawer moves along has disintegrated. We noticed the small hairline cracks appearing some time ago but never thought they would go to this extreme. Apparently the plastic used cannot stand up to cold temperatures.I contacted Whirlpools chat and was told that the product is out of warranty and I need to place a service call to get new parts. I proceeded to email the CEO of Whirlpool, Mr. Fettig because I dont believe I should have to pay for a service call when its a manufacturing problem. I received a call the day after and was told the same thing; that they are sorry we are experiencing a problem but the warranty only covers the first year. I was told that if there was a problem with the plastic being inferior that they should have cracked in the first year. I responded that the cracks may have been occurring early on in the back of the refrigerator which is the coldest part but were noticeable.Its very frustrating because a refrigerator purchase is expensive and not something that I planned on doing a mere 5 years later. I believe that Whirlpool at the very least could have shown goodwill towards their customers and given at least some discount on the replacement parts or at the very least a certificate with an amount off toward the purchase of a new refrigerator. Its a win-win situation for everyone because the customer is still happy with their Whirlpool refrigerator and/or it guarantees repeat business for Whirlpool. Apparently Whirlpool doesnt care about keeping customers happy and want and/or need repeat business. Its the last Whirlpool I will ever purchase!!!

I purchased my Whirlpool refrigerator from Whirlpool guest system (online) in 2010 for around $1,160. Recently, it stopped dispensing water from the dispenser. I called the Whirlpool certified A&E serviceman to repair the dispenser. He concluded that the water line is frozen inside the door. He also stated that such issues with the door shouldnt happen for at least 10 years. He gave me a bill of $920 to replace the door. I called Whirlpool and they declined to pay for the repair as it is out of warranty. I feel that they sold me a faulty refrigerator and they should pay for this expensive repair. With $920, I can probably pay for a new refrigerator (not Whirlpool, of course). I am completely disappointed by Whirlpools customer service and poor quality of their product. This company, I believe, is more interested in selling crappy products, make profit and not provide good customer service. Shame on you!

Purchased at Lowes and within days of installation the water would heat up so hot that it would spit and spew out of kitchen sink (10 away) and be so hot you couldnt hold your hand under it. Returned to Lowes and they reluctantly replaced it. I should have bought a different brand but I felt confident that it was just a faulty thermostat. Second one did the same. Tested different settings and it seemed to work ok but a few days later it was scalding hot again. Tech support kept telling me that water heaters are intended to be used or they are like a kettle of water sitting on a flame. I told them they were crazy to think a small pilot light could heat 40 gallons to scalding temp.Guess what? I left the heater on the pilot setting and with 40 fresh cold gallons in it. I returned 24 hours later to find it scalding hot again. I got down and looked through the view window and I couldnt believe the size of the pilot light. It is the biggest pilot light I have ever seen. It blows like a mini blow torch! And there is no adjustment. This is a serious engineering flaw and extremely dangerous. This heater is at my father-in-laws house and he probably doesnt use 5 or 10 gallons a day but still, NO WATER HEATER SHOULD EVER HEAT WATER TO A SCALDING TEMPERATURE WITH ONLY A PILOT LIGHT!!!

I bought a new washer thinking I was upgrading. Wrong!! Well the new so called technology they put into these machines is overrated. They took a good thing and instead of advancing they have took two step backwards in time. I wish I had kept the old washer I had. I think I would rather use an old time wringer washer my great grandmother used. They are probably faster by hand. This new Whirlpool grabs every string on my hoodies and twist my clothes so tight in knots. I cant even remove my clothes until I fight and get mad enough to write a review. Whats up with these new washers?? Get rid of the slots on the Agitator!!

Whirlpool fridge still freezes water in the bottom of freezer... after five service attempts. We purchased a five-year warranty and so far, they claim that as long as the warranty is good, they will continue to warranty it. We now have three and a half years left. We have currently owned our refrigerator for just over a year (approx. 18 months). During this time, it has had the same warranty repair issue that has been serviced five times so far. We now have an appointment for a sixth time since RC Willey does not want to fix a lemon the right way. The first three warranty repairs were under the manufacturers warranty. We are now under a warranty (extended) that was purchased from the place we bought the fridge from, RC Willey.I want my money back on the whole deal. I was going to be civilized about it because I thought they were common sense decent place to buy from. I thought they would, through common sense, realize that this unit is a lemon and allow credit towards another fridge. In just the past two years, we have bought from RC Willey over $10,000 worth of flooring, appliances, etc. and thats not counting previous years.

I have a Cabrio washer and dryer and have had nothing but problems. The tub bearing is going out and the washer makes a horrible noise. Now I am getting error codes and the washer begins a cycle and just shuts down. This has been the worst experience I have ever had with a Whirlpool appliance. The cost of the repair is not worth the hassle and I am going to have to replace it. They should be recalled by Whirlpool and replaced for free. I will never buy another Whirlpool.

Oftentimes when we take out the dark loads there is a white line left. It appears to be detergent that does not go into suspension. We are using HD. Just lately we switch to liquid. Question in our minds is if it does not move the water enough to put the detergent in suspension, how in the world is it even cleaning? I do not see the turnover of the clothes. Where is the quality control with this?

The Whirlpool refrigerator I ordered from Home Depot came to my house dented. I then had to get Maytag/Whirpool to send me the same model refrigerator which they then subsequently forgot to include the ice maker with the refrigerator. It has been nothing short of an act of Congress to get in touch with someone from their Customer Service department for them to send the ice maker that they forgot to include. Ive had to call them at least 15 times to get them to resend the missing ice maker. Absolute nightmare. 10/10 will avoid buying Whirlpool in the future.

Purchased Cabrio set last year. Worst set I have ever owned! Clothes do not come clean. Takes forever to wash. Must wash multiple times to get clothes clean, even on deep water settings. Does not spin water out of sheets and blankets. Dryer dries unevenly. Waiting on repairman because dryer will not come on.

I have bought two Whirlpool water heaters and with each one have had the same problem: the pilot light will not stay on. I have to continually turn the pilot light on each day. I have replaced the entire flame/pilot/thermal couple assembly several times. Each time I use the unit, it works for about 2 weeks, then Im back to turning on the pilot light every day. Im convinced that there is an inherent design flaw that Whirlpool should be forced to deal with. It seems that this should be a fraud case to sell a known, documented, defective product. Shame on you Whirlpool! Its obvious that its all about the money! Band all Whirlpool water heater products!

Purchased a new Whirlpool washer and it has the sensor-- like I am too stupid to decide on the level of water to match my load-- not sure why I got an agitator because I am the only thing it agitates. The clothes just sit there in its own filth and then go in the dryer. Actually put a stained item in the wash to remove the stain and instead it just spread to other clothing and has stained and possibly damaged them. Washing the same clothes 3 times is not saving energy, water and time for me.

I purchased a total of four Whirlpool appliances in June of 2008. Almost thirteen months after the installation of all four appliances, I experienced a problem with the control panel on the Gas Range GW397LXUB, and a sensor control problem with the Microwave GH5184XPB5. Fortunately, Whirlpool agreed to repair the appliances at no charge because it was so close to the end of the warranty. The microwave was an easy fix and simply had to be unplugged, reset and plugged back in. However, the entire electronic control panel had to be replaced on the gas range. Several of the buttons simply stopped working and I was only able to bake at 350 degrees. Again, almost thirteen months after the installation of the new control panel, it happened again. Same buttons stopped working. When I contacted Whirlpool, they refused to replace the part because I was no longer under warranty. Whirlpool refused to admit that there was a problem with the control panel, so I guess it was a crazy coincidence that I experienced the exact same problem on both. I filed an official complaint with Whirlpool in hopes that if enough people do so, they will issue a recall. I am now experiencing a problem with my refrigerator ED5FHAXSB03. The fan vibrates so loudly that you can hear it throughout the entire house.

I’ve always bought Whirlpool appliances. They last a very long time. My washer is an old Whirlpool Ultimate Care II I’ve had for several years. My dryer is Whirlpool MOD WED4800BQ. Both working great for many years. I just bought a Whirlpool Fridge MOD WRS588FIHB00. All are worth the money for long lasting appliances.

Whirlpool Gas Range WFG540H0es - Purchased 2 months ago. After 2 weeks there was a spill. The black burner caps are powder coated. After cooling we washed it with dish detergent & a sponge. The powder coating came off. Called the company. They replaced burner caps. Last week there was a spill and it stained the burner bases which are powder coated in a silver color. We tried 409 cleaner, Windex, dish detergent with a sponge. Could NOT get the stain out started removing powder coating. Called the company they ONLY guarantee cosmetic appearance 30 days. They wanted $139.00 for a new set of burner bases. I am going to go back to Lowes & see if we can return this Whirlpool range.

4 year old gas range, used self clean mode yesterday, for first time, upon completion opened oven door, not very clean and found 1/2 moon shaped raised crack in center of oven floor. Customer service insisting repair tech must come at cost of $60.00 to determine cause. I believe this is manufacturing defect, that they are not willing to admit. Offered big discount on new range. NO MORE WHIRLPOOL FOR ME!!!

Whirlpool Duet - Front loading with additional base makes loading and unloading easy. We have had the washer and Dryer about one year now. They were replacements for Kenmore front loaders. We replaced a Kenmore front loading pair that served us faithfully for more than ten years. But when we purchased a new house we decided that it was necessary to upgrade to better units. The Whirlpool Duet pair has performed exceptionally well with one little caveat. Periodically we have to unplug the units to reset the computers when they dont function properly. Small problem, easily solved.

Whirlpool Cabrio Platinum Washer - The seal on the top of the drum is breaking down. It is cracking at the bleach and soap dispenser. Somewhere in the washer drum or plate is causing holes and cuts in the clothes. The machine is only 2 years old.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

I bought a commercial coin operator washer (Whirlpool washer model CAE2743BQ) for $800 and after using it for 4 months the washer stop working. The main board panel lights turned all and the washer did not start. Called Whirlpool several times and nobody could help me and told me to look online for a distribution center to get parts. The customer service only knew about regular washers not coin operator. The washer had only 3 months warranty from Home Depot and I was supposed to pay for all the repairs and Whirlpool would pay for parts. So far I spend $400 in repairs and the certified technicians could not repair the washer. They replaced the actuator shift, the main board etc, etc and nothing. The technicians reset the washer at least 10 times, calling Whirlpool tech support and the washer worked for one load and the main board lights stayed on all over again, the start button did not work. I sent a letter to the warranty department that I got online and they told me to call the same 1800 that I had called at least 50 times in the past year. Now it has been more than one year and the machine is defective. Technician said could be the soap that my tenants are using, or overloading the washer or an electric problem that they cannot identify. I gave up... I will not buy a coin operator heavy duty washer from them again. I requested a return authorization for a defective product and I did not get anywhere. Thanks.

Over-the-range microwave hood combo - It is not that it does not work, it just wont shut off! Close the door, it turns on. Touch the side, it turns on. I have walked in the kitchen and found it on! I am afraid it will turn on when I am not home and burn down my house! After reading the poor customer service received by others, I will just replace it.

Purchased a Whirlpool range. Shopped around for several weeks before I found what I thought was a good price and with a rebate! Ive owned the stove for 2 months and 7 days... guess what? The stove broke. The burners popped. I called to have it serviced and remember that it had a rebate. I never received any paperwork on the rebate but figured its Whirlpool, good company. Wrong... its not that I didnt have the rebate paperwork but the rebate has expired... even though I didnt get any paperwork nor was there any mentioned of a time frame. Dont get me wrong if it had been 1 year or even 6 months... really 2 months!!! So not only did I not get the rebate of $100.00 I have a broken stove! So tired of being ripped off!

Whirlpool W8RXEGMWQ01 leaks - It looks like the seal is not tight around the freezer box. They blamed it on my floor but I think its because the door sags. The door needs to be lifted about 1/2 to fit snugly into the freezer box opening. They came out three times but couldnt fix it, then they said it was my fault. Then I finally gave up.

I purchased the original Whirlpool water heater from Lowes in April 2008 for $372, and an installation charge of $443, grand total - $815. In February 2012 the tank leaked profusely, enough to ruin a section of hardwood floor in the room behind the garage where it was installed. Whirlpool provided me with return authorization, and Lowes provided me with a replacement water heater. So far so good. Since the original installation was done through Lowes, the replacement had to be as well, according to Whirlpool, but now they charged $500 with tax to install the replacement water heater! Grand total now is $1315. Fast forward to May, 2014 and the replacement water heater, just barely 2 years old, shuts off with a code of Bad gas control valve/thermostat. I call Whirlpool and an extremely rude 20-something staffer tells me the unit is out of warranty by one month! The replacement unit has no warranty at all - nada - only the original one does... Is this unbelievable or what?! BUT, they would be glad to send me the replacement of the defective part for $200 PLUS overnight shipping charges, and I would be responsible for all labor charges to install it. Had I opted for this my original $372 water heater would have wound up costing me in the neighborhood of $1800!! I told her in no uncertain terms what she could do with the repair part, and now I am going to go shopping for a water heater that will last me more than 2-4 years, and you can bet it wont be a Whirlpool, and it wont come from Lowes.

Two years ago, we purchased a Whirlpool Cabrio Washing Machine from Sears. All of a sudden, it was making sounds in the spin cycle that sounded like a jet airplane taking off. It was terribly loud. We called repair technician, which cost $90, only to find out that the bearing is gone and its going to cost over $500 to fix it. This is absolutely ridiculous! We expected it to last several years, only to find out that we would have to spend almost as much as the washer originally cost in order to fix it. We paid $700 for this machine, two years ago, and I can say that Ive never been more disappointed with a product in my life. My previous washer lasted thirteen years, not to mention my dryer and stove fifteen years, with minimal repairs. I will never buy another Whirlpool appliance again. I have read some other complaints on this consumer affairs website, as well as other sites, regarding this same washer with the same problem on the bearing and cost to repair. If anything, I think Whirlpool should make good on this product and offer something regarding a recall or payment for repair in some form. As far as Im concerned, I will alert everyone I know about Whirlpool appliances and advise them not to purchase it. Now, I either have to pay over $500 to repair my washer or go buy another one. I do not even want this Whirlpool appliance in my house when I can get a washer for cheaper than the cost to repair it.

We purchased a new Whirlpool dishwasher in June of 2014. By February 2015 the racks were rusting. I called loses warranty and they referred me to Whirlpool since it was still under a year old and covered by the manufacturer warranty. They said no problem and would have new ones sent out. Three months later I still did not get them. I called them back and they said that they were not covering them due to rust being normal. This is the absolute worst customer service and it says a lot about how Whirlpool stands behind their products.

This is our second Cabrio w10550273a. The first one was just as bad as this one. It was replaced under an extended warranty we bought. This washer just like the last one constantly gives a UL code. Thought the washer and load are level.

I have clothes that are coming out torn with large holes, especially cotton items. I dont know if it is the washer or dryer.

WORST EXPERIENCE USING WHIRLPOOL REFRIGERATOR. I purchased a Whirlpool Refrigerator in July 2013 (Model - Whirlpool Ref New 495 CLUB IMPERIA). Suddenly it stopped working on May 12 and I registered a compliant to the customer care. Engineer came in same and I was surprised by the service, he checked and said he rectified the problem and he left. But the problem was still there and it was never rectified. I launched the complaint again on May 13 and engineer came again and said there is gas problem in Compressor and he left by saying that another engineer will come to refill the gas in compressor. Next day new engineer came in he checked everything and said this compressor is not working and needs to be replaced. I said go ahead and replace it, he said it will take 1-2 days. I said “ok lets do it.” But now theyre saying that they do not have the compressor in stock and they will change the appliance. Again as I do not have another option I said “ok lets do it.”Now the drama start: they are saying I need to pay 20% as a depreciation of the total cost of the refrigerator + INR 1000/- (Cartage) + difference of the new refrigerator which comes to around INR 21,000/-. Well can someone tell me why I need to pay this huge amount when my appliance is still in 10 years of warranty and its just compressor problem and rest of the product is just fine. After fighting with them come to a conclusion that I need pay INR 10,200/- and I will get the new appliance. Now when I already paid the DEMAND DRAFT (DD) of this amount now no one is responding to me on when I will be getting a delivery of the new Refrigerator. Only God knows when I will be getting this. In this HOT summer we are facing a lot of issues just because of their bad service. No one from Customer Care is giving me any response nor are they taking my calls now.Now can someone tell me what I should do? I am left with no option and thinking of taking a legal action against them and thinking of launching a complaint in Consumer Court against them. Please give me your suggestions and send me your response at **. If anyone from WHIRLPOOL is look into this, please help on this matter urgently and respond me back ASAP.

Uses little soap. Not sure on clean. Don’t think front loader clean as well as top loaders. Would recommend top loaders with no agitation. Also would recommend white as a standard color. I am unhappy with the way a front loader works. I am happier with a top loader, cleans better.

I am a very unhappy owner of a Whirlpool Cabrio Model: wtw5640xw0 & matching Dryer. About 4 years ago, my husband chose to replace our 11 year-old Maytag Performa Washer & Dryer instead of fixing a part that needed to be replaced in the Washer. I was upset with the very first load of laundry in the Cabrio and I was extra upset that my husband had junked my perfectly awesome working Performa Dryer. )-: First of all, the Cabrio set is Extremely LOUD! Secondly, I often have to wash loads more than once because they do not get clean the first time. Next, the Washer is Always knocked off balance. Ive resorted to using the settings on the Washer with the low spin every time, no matter how light the load. And, now there is something wrong with the lid lock mechanism (which has always sucked anyway), but this is a new problem... I was just checking on the internet to try to figure it out when I stopped to write this review. The lid will not lock & the lid lock light wont go off, so the Washer wont do anything at all! I can not express enough what a piece of junk this Washer is & Im never going to allow my husband (who doesnt even do the laundry) to choose my Washer & Dryer again!

Very disappointed with this product as well as Whirlpools handling of the situation. I purchased this item 9/15. Its now 10/16 and the plastic that surrounds the glass on the shelves has cracked on 3 of the 4 shelves. The company will not replace because the warranty time has run out. The cost to replace and ship is around $500.00. Big disappointment.

We bought a Whirlpool Cabrio in April 2012 and in July 2012, it started giving problems. It wouldnt start. It started humming. We heard money-like jingling noises. It stopped spinning and rinsing clothes. I called for service. No luck with that. So in order to wash, I had to drag the washer to the back door (which ripped up my new floors) hang hose outside for it to finish the load. Well a few months later, that didnt work so the assistant where it was purchased told us to cut the pipe down in the wall. Now we have a big hole in the wall. My floors are ruined and we are out getting another washer. This one is not even a year old. That was a $750 loss.

I purchased a Cabrio Washer and Dryer set last October from Sears. The washer had a damaged washer basket and then stopped working altogether. The service call to get the washer working again was a fiasco. The tech replaced a switch which failed in the first 5 minutes and had to be called back to replace that defective switch. We now have the same problem all over again and we are on our third service call and the warranty is expired. Whirlpool is useless and will probably be out of business if they continue as the middle man for Chinese manufactured garbage. I will never purchase another Whirlpool product again. Word of mouth can make or break a business, not advertising. This stuff is real junk and trash. Im sorry we bought it. Do not buy any Whirlpool products.

I purchased a Whirlpool Refrigerator in January 2014. When it was delivered it had a dent in the left side door (the door with the controls and ice-maker). I reported the problem to Whirlpool and they told me that they would send a new door and would have a third-party technician install it. About a month later, February 2014, the door arrived, after calling the technician; he came out and attempted to install the door. The door would not fit! Called Whirlpool and they told me that the refrigerators were produced one at a time and that they would have to manufacture a new door. They promised the new door sometime in May. In the meantime, I have a damaged unit and I need to store this huge box for months. The refrigerator works fine to keep the food cool and the ice and water features work well. The ice-maker is a bit noisy but it only operates occasionally.

Bought this unit for our daughter that lives in a apartment building. She loves it and keeping her cool at night.

We just purchased this Whirlpool Washer. It is so awesome. Has all the many features I was looking for & we purchased it on sale. But really since using my washer I would buy it again even if it wasnt on sale. I love it. I have never been disappointed with Whirlpool. Everything I own in appliances is Whirlpool.

Immediately after purchasing an entire kitchen of Gold Series kitchen appliances including the refrigerator with bottom freezer in 2/2013 from Lowes we began having issues with the refrigerator. I am not an engineer and dont profess to be, but even I can figure out that the whole thing is a problem based on a design issue. The top drips water consistently and has from the first, which has been addressed numerous times. Ice maker replaced trying to fix the situation two times. The freezer guides were messed up and off from the beginning, and had to be ordered-waited for, then installed. In total a repair person has been here, an inconvenience on our part - 7 or 8 times and we still dont have a refrigerator that works properly!The last time we had someone look at it, there was a part that had to be ordered from, yes, Mexico and we had to wait a week or so and they told us they could rent us a loaner!!! Are you kidding me?? I should have kept the old 26 yr old fridge in my garage that is still working that was built in America! After buying $8000 in appliances and supposedly a top of the line brand name that in the past has shown integrity to their products... I pay my bill each month, because if I didnt someone would put it on my credit. But who puts it on Whirlpools credit? Who is going to hold them accountable and how many complaints must there be in order for someone in the government to step up and do something to a company that is taking tax dollars from our US and sending it to other countries but selling less quality products to those who do pay the taxes? I am ready to sign a petition! I should have gone with the other brand! Any other brand would have given me a better shot than this of having less of an issue! Terrible experience and certainly NOT GOLD! Shame on YOU Whirlpool!

After years, the gas hot water heater model fg1f5040t3nov went out. The plumber had me get a new part. 2-3 weeks ago, it went out again. I am trying another new igniter assembly. If it goes again, Im getting a new heater - not a Whirlpool! My plumber says he can get me a new one for a little more than I spent on the Whirlpool, and its much more dependable.

Soon as warranty expired issues with product. This should not happen. Made in America, washer making too much noise. Products cost more but poor quality. What is this company going to produce? This is the world we live in.

I bought a Duet front load washer and dryer set in January 2009 from our local Lowes. Spin cycle noise progressively got louder over time to the point we contacted our locally owned service company to check it out in June 2011. Cause is defective shell and spin tub, total repair cost $750. This was about the original cost of the washer! I contacted Whirlpool via e-mail (wait time via their phone is outrageous), they wont do anything. Out of warranty. Up until now, Whirlpool has had a good name with me. Not anymore. I will never buy anything Whirlpool manufactured ever again. (Maytag, Kenmore, maybe more brands.)American companys insensitivity such as this is what gives some of American industry a bad name and drives consumers away to quality foreign brands made in Europe: German, Swiss, Italian, Swedish,etc.Im going to take a hard look at Bosch washers to replace this Whirlpool piece of junk.

Ive owned this Whirlpool, bottom freezer refrigerator for two and a half years now. About a year ago I began to notice water on the floor in front of it. I had the ice maker hooked up, which I never used, so I disconnected that. The problem continued. I discovered that the bottom of the freezer compartment would fill with ice and once full the next dose of water would flood the surrounding floor. I have cleared the ice out, on a weekly basis, but have still had the water flow onto my floor. Its a daily thing now as Ive gotten tired of pulling the unit out and removing the ice build-up on a weekly basis. My replacement refrigerator will not likely be a Whirlpool of any model.

Our Whirlpool oven was on fire two different times. The first 10/1/2021 flames inside oven right side. When Flamingo Appliances came to fix the coal was fried underneath. He changed it. Almost 4 months later my stove is on fire again and had to call 911 this time! The back control panel caught fire and is fried. This model has too many malfunctions and is faulty. Whirlpool said they are going to send Flamingo Appliances out to diagnose the problem and see if they can fix it. What next, gonna blow up on me. Earliest they can come out is 2 1/2 weeks. This is unacceptable at all cost. I never had a problem with a stove like this. This stove is faulty. Flamingo appliances/Whirlpool need to realize that the oven is faulty needs to be taken seriously.

I hope the CEO posts this on a giant screen in front of all their employees. The first thing I did after moving into our new home is brag about the American made Whirlpool appliances. Being from the Midwest I take pride in made in the USA product and go out of my way to support homegrown companies. I know that a number of the components in my fridge include the fan that failed after 11 month were most likely sourced and manufactured in China... but that no excuse!! Whirlpool needs to do a better job of QC. You need to be passionate and rigorous with your testing. Dont reduce cost at the cost of your customer base. It is amazing were to the point where we can no longer compete with China in quality.Second is customer service, if you know you cant compete in quality you need to be able to make up for that with customer support. I called Whirlpool and scheduled an appointment the day the fridge quit working. I was upset that it would take three days to have a working fridge but I was understanding. Lucky for me I had an understanding neighbor too. Anyways, when the day came for my scheduled warranty repair I was told that Whirlpool was mistaken and that I wouldnt be able to get it serviced for another week! This is just unacceptable.Right away I called the Whirlpool customer service representative and manager to express my frustration with this error. They were polite and both agreed with my frustration. It also sounded as if they also didnt understand why their own company was doing such a poor job addressing repair issues. They made it sound like this was a common problem of people getting overbook at repair service providers. Again another fumble. Bottom line, due to my position, I dont really have a choice but to wait another week for a repair. Take note: Every time you lose a customer like me this you lose 10! I will now go out of my way to tell people about my negative experience rather than my positive. So disappointed.

I bought my topload washer 2 years ago along with a dryer. The past month, the washer started sounding like an airplane, ready to take off, whenever the spin cycle was on. Then, it started to not start at all on certain cycles or would start to pump water in and then stop suddenly. I had a repair man in today, and it was not good news. He told me that he sees this a lot, especially with the Whirlpool washers and it is costly. The bearings are shot and will cost close to $500 for parts (alone), not costing the price to have it repaired. So now, I have called Whirlpool. The people there are very friendly and sympathetic. But even though I went as high as the supervisor (the highest authority I could speak to), he told me my washer is not on the recall list! I asked what it took to get it on one. Basically, my complaint was filed and end of story. Well, not quite. The supervisor was kind enough to give me the address for the Head Office for Whirlpool Canada. So people, start writing into this address and bombard them with your frustration: Whirlpool Executive Office, 200-6750 Century Avenue, Mississippi, Ontario L5N 0B7. If you have spoken to Whirlpool, ask for your reference number pertaining to your case and include it in your letter along with your phone number. In the meantime, I will be writing a lengthy letter; and I also went out today and bought another washer! Yes, it was not a Whirlpool, and I will never have another Whirlpool appliance in my home. And I will steer anyone away from this brand name. Good luck to all and start writing!

I have had my Whirlpool dishwasher for 8 years..I cant use the top rack anymore as it doesnt clean dishes!! I bought a brand new one for my cabin..I hope it works longer (right now it cleans amazing).

Refrigerator stopped cooling... Paid $200 to have it diagnosed... Cost more than a new refrigerator to get fixed...$14,000. Refrigerator was 7 years old, energy star. How can it be energy efficient if it was made to last only seven years? How much energy is wasted making new ones to replace the broken ones, that cost too much to fix. Energy star. What a scam.

My mom got me and my children a new fridge side-by-side ice maker. We were hoping that since it was new, we would have it for a while, but 1 year and 1 month later, it is not making ice and changes temp for no reason. My fridge will, most of the time, keep cold; but then, there are those days that it doesnt. No one touched the temp, and since its been more than a year, Im stuck. How wonderful to spend all that money for a year and one month! We dont have a working ice maker, and also, I cant keep food good. I cant afford to throw food away. And my mom and I cant afford to get another one.

We replaced our kitchen appliances and went with Whirlpool. The oven and Refrigerator havent had any issues yet but the dishwasher has been crap since it was installed. While it looks 10 times better than my old dirty dishwasher it replaced, its main function of washing dishes is 1/4 the of the quality after running two or three times. Not to mention the average cycle time is 4-8 hrs. Dishwashers by design, should be convenient and save time. Whirlpool managed to remove both of those traits from this Dishwasher and now their warranty service said they can send out a technician but I will have to pay for it if it’s not covered under warranty!

I purchased this washer over 8 years ago and we have been using it 3 to 4 times a week/ 52 weeks a year since. It has performed flawlessly up until about a year ago when it kept given me uL error. Everytime I wash the basket always spins wobbly and unbalanced it seems. I checked the Internet and it turns out others have had the same problem. The solution was to replaced the 4 springs supporting basket and that fixed the problem. Been working ever since.

We purchase a Whirlpool duet washing machine 4.5 years ago. Just recently the bearing went on the machine. Took the machine apart to fix and was originally told new parts will be delivered free of charge since this is a common occurrence. 5 weeks later and several phone calls, we were told the part is on back order and they do not make it anymore. Then they send an email to keep us as customers for 15% off. Ridiculous. How do you go from getting parts for free since it is a frequent occurrence to not having the parts at all and getting 15% off for a new product? Why would I want to stay with these false claims? Talk about a slap in the face!

Refrigerator is good, keeps food at a good temperature, freezer keeps even ice cream solid. Only fault is draw in freezer does not hold as much as the old bottom freezer with separate unit for a draw. The refrigerator is nice looking and does the job. It just seems that manufacturers are always trying to make things better, but usually features were fine in older models.

I purchased a Whirlpool water heater with the Flame Lock Safety System on 6/4/12. When installing the water heater, the cold water pipe would not screw into the top of the water heater. I exchanged this water heater for a new water heater of the same make and model. I brought this water heater home and had it installed and noticed that the flame on the burner was orange and too high. I called the 877-817-6750 number for warranty and was told by the customer service rep that it was either the gas regulator or the orifice inside the water heater. I was told to contact a plumber to take care of this issue and it was not a warranty claim and not their problem. I then went to the Lowes store where I purchased the unit and spoke to a manager. The manager called the same number I called and was told the same thing, that I was responsible for the repairs to the unit. How can this not be covered? Both pieces are internal to the unit and were never touched during installation. I now have to remove and return this unit and install a new water heater that will not be a Whirlpool at my own expense. Do not buy Whirlpool.

I have to say I am taking the time to write a review for my Whirlpool Cabrio Washing Machine since Ive never been this dissatisfied with a product. Every time I wash my brand new expensive black dress pants, I have resulting white marks all over! Im so upset! I washed one load three times with no soap at all just to remove the marks present! At this point, I will never buy another Whirlpool product. =(

My Whirlpool stove works really well, and it is self cleaning. I have had my present oven/stove combo now for 5 years and had not had one single mishap at all. I am so confident that you will like it I am personally recommending it. It bakes beautifully and if there is a spill or overflow in the oven I just press a button & it cleans itself!

We are on our 3rd washer and second dryer in 10 years. Our latest replacement (Whirlpool Duet Washer and Dryer) was purchased 3 months ago and is already broken and now we have been without a washer for a whole month. Not only do they have issues with the control panel and latch, but they smell. The dryer also had a control panel issue. Trying to get our units fixed presented even more problems and wrong parts would come in, with weeks going by without parts/service. Apologies and sympathies expressed on the phone are not enough. When you buy a matching set and only one breaks, you tend to replace the matching unit, which we regret and we went back and forth with our washer and dryer. I would never recommend a Whirlpool product after this. We finally got a replacement today and due to more poor communication on their end, they could not hook up. My new washer sits in the laundry room, and I hate it before I even get it hooked up.

Im with the rest of the people on here... The only mistake I made was not checking the reviews before purchasing a Whirlpool product. My washing machine is horrible... I dont recommend anyone purchase any Whirlpool products. Its cheap and has already stopped working twice in the last 6 months... I have had a repair man come out twice to replace the door locking mechanism... Not to mention the buttons dont work, they just slide back into the machine... Plus, you have to jump through hoops just to get the machine started the way you like it... If you make a mistake, there goes your whole ** load of laundry, not to mention the water wasted. Hell with Whirlpool - Dont ever buy a whirlpool product as long as you live.

I have 2 rent houses. I purchased 2 Whirlpool gas water heaters with a 6 year warranty, from Lowes in 2010 and 2011. The warranty just expired on 1 and almost expired on the other. I read the reviews and decided I would not spend my time to get a part, I did not want to put any more money into a bad product. Both water heaters leaked at the Honeywell gas control valve without any warning and flooded both properties. I replaced these with Rheem gas water heaters from Home Depot.

Purchased the Whirlpool DU915 in 2004. Its been 16 years and I havent made a single repair. A lot of that is just proper use, i.e. scraping off food stuff, using correct soap, etc. I have other newer Whirlpool dishwashers at rental properties which have required repair due to misuse. I would recommend Whirlpool products to friends and family.

It is in the mid-range of cost and functions. For a mid-range dishwasher, it has many options, sometimes too many. It does not have rinse and hold. I think its cycles run too long; not always energy efficient (i.e. the simplest one uses the most energy).

I am so unhappy and frustrated with this washer by far worst washer I have ever had!! Doesn’t wash clothes clean. Sometimes I have to wash things 2-3 times and then they aren’t necessarily clean. For what I had for this pair I really got ripped off!!!

I purchased a Whirlpool brand refrigerator from PC Richards two months ago. The compressor has stopped working causing my refrigerator to stop cooling and in turn all my food has gone bad. I reached out to P.C. Richards and they immediately credited me a check for the full amount of the refrigerator, with the option to get a new one delivered to me. I asked P.C.R. customer service if I would be credited for the food in my fridge and they suggested I reach out to the manufacturer. I reached out and, to my dissatisfaction Whirlpool will not credit me for the loss of the food in the refrigerator. I am completely disappointed. As I mentioned before I purchased the fridge 2 months ago. This is clearly a manufacture issue. I purchased a lemon and I am getting no support from Whirlpool customer affairs department. As a person who works for a reputable company in the purchasing department, I will see to it that we never do business with this company again. A company that doesn’t stand for anything or even compensates their customer for a faulty product should not be in business. Forgot to mention the customer affairs rep. Offered me fifty dollars for my troubles. Which I turned down. Besides the fact that fifty dollars will not cover a third of the items in my fridge, money is no longer the problem. It is the lack of customer service for purchasing one of their appliances. I am completely disappointed and will never recommend or purchase this product again.

I have a portable dishwasher. It does not dry the dishes when cycle is completed. I have to either leave the door open or take them out and towel dry them.

The washer and dryer are great. They were a reasonable price and they have not failed on me yet. Thank God. I like the little reservoirs where you could put your fabric softener and soap which this one does not have but it was a good price so I ended up purchasing it. The whole family puts all their clothes in it and it runs on a daily basis so I have nothing bad to say about it. Thats for sure.

We bought our Whirlpool Cabrio Platinum top-loading high efficiency machine Model #WTW8000BWG in Feb. 2015. It cleans well, and is easy to select water temp, spin speed, etc. It's simple to load, but because I am short, I have difficulty reaching stuff at the bottom of the tub. A stool is needed. LOL. In the 5 years that I have owned it, I have not needed any kind of service to be done on it. Very reliable. I have had Whirlpool washers and dryers before and my success with them is why I purchased the set I have now. And so far, so good. Highly recommend.

I went from an HE front loader to an HE top loader (Whirlpool Cabrio WTW7000DW0) due to the risk of mildew with the front loader. Im not the only one doing laundry and if someone else does it, it always seems that they shut the door when empty, contributing to moisture and mold that needed to be cleaned out of the gaskets. I am so unhappy with my top loader HE washer. When I stop the machine and look, I always see my laundry half covered with dingy water, sometimes part of it still dry at the top and it is disgusting. I frequently have to rewash loads due to detergent getting trapped in folds or pockets created that hold on to dirt and lint, even being careful with the detergent amount. I run the washer now every time with settings of deep water, extra rinse, heavy load and presoak with instructions, with settings taped to the top for others.At almost 1 1/2 hours each load, we just cant keep up. The laundry still forms pockets and sheets form a giant tent over the entire load that has to be unraveled at the end of the cycle and wound so tight it had no chance of rinsing. I had to get a repair person out because it got out of balance and he had a small hand-held computer to enter a code to rebalance it. When we discussed the issues I was having, he was ready for everything I was doing wrong. He told me I can not wash blankets or large items (I thought I was buying large capacity with such an enormous drum). He told me they have caught people adding water with a bucket during cycles and that the washer software can tell them if people are trying to work around the system which voids the warranty.Apparently, this is a common complaint he blames on the government wanting high efficiency so they make the numbers look good, sacrificing the ability of the washer to perform at what a consumer expects. I have never seen the water in my drum higher than a couple inches and the drum is HUGE, but never used to capacity. He told me his wife demanded they get a commercial washer because she was so angry about how poorly it cleaned. I feel so scammed and I wish I could have my old agitator back. $100 for the repair call, $150 for the code to be put in and Im on warning that they will see if I try to add water, run out of balance or dont comply with any reason they can void the warranty by just checking the data the washer is collecting on us.

I purchased my Whirlpool washer and dryer 4 yrs ago. I was planning on purchasing Samsung but the saleswoman at Gils in Bristol, RI strongly recommended this junk!! A washer and dryer should not quit after 4 yrs w/ a household of 2. The dryer never dried properly. Each load took 2 cycles. Yes, repair were called and we were told its a design flaw. The washer just stopped spinning. Repair will would have been $550. These pieces of junk were replaced by GE electric stackables. Fingers crossed....they are working satisfactory!

I purchased Whirlpool gas range with AquaLift Self Cleaning Tech exactly a year ago. DOES NOT WORK!!! The only Self that cleans will be you on your hands and knees. Still dont know what to use. Manual says do not use oven cleaner or abrasive or you void the warranty. Ok Whirlpool any suggestions? Soap and mild detergent not cutting it. You would think with all the customers complaining about this feature the bright engineers that designed this would come up with a solution.

I see that I am not the only one with the same pilot problem. I just purchased this new model that came out last summer. I bought my new water heater in September and just this past weekend, it messed up. I have not had it for 8 months. Whirlpool sent out a technician yesterday and he said the assembly is not good and the pilot would not light. Well they sent me a replacement part and they are coming out today to install it. The funny thing was that the technician said, Oh, these are hard to work with. We have a lot of problems with these models and they just came out last summer. Its the on that has the little box and you push the pilot button in and hold it until the red light comes on. Anyway, he said he didnt carry parts for that one, only the old ones which last longer. The ones that have the black round circle that looks like a thermostat. I said, Really? Well the reason I bought this water heater is because my last one that I bought 2 years ago kept having the same issue. Whirlpool sent me the assembly with the pilot and all 3 times and would never replace it. I got tired of it always messing up so after having it for 2 years, we just dumped it and went and bought this new model. Here we are 8 months since we bought it and the same thing is happening. I am so furious. I am pissed off that they dont recall these if they are defective. Why do they keep selling them if people have problems? My cousin called me a couple of months ago and asked if my husband could check her water heater and its the same type I had and it was doing the same thing. I will never buy another Whirlpool water heater again.

We bought a Whirlpool Washing machine a couple of years ago. We have been having problems. It does not get the clothes clean and laundry has an odor to it. We bought it at HHGreg by the Dayton mall in Centerville, Ohio and also bought the extended warranty. It was the largest capacity machine they had in Whirlpool so I dont need to mention what we spent for this thing. We have had a service tech out 3 times. The first time he replaced a part. It still didnt fix it. So they were out two other times saying nothing was wrong with it. Not only is it not getting the clothes clean, but is putting lint pieces all over the laundry. The warranty place already said if they come out again and they cannot find out what is wrong, then we would have to pay for the service call. We then went to the store we bought the machine and talked to the manager. We got no help from him. All he did was throw us back to the warranty place. Not to mention, the family is having itching problems with their skin because the clothes are not only not getting clean but the soap is not rinsing out. In other words, we are suppose to eat this expense and move on. This is a new machine!!!!! And all it is worth is taking it to a metal place to scrap out!!!!! We will never buy another Whirlpool product again. It is really **. They don’t back their products up and do the consumer right. There are a lot of complaints online about the same identical thing I am writing about. They should reimburse the people the money that they wasted. Thank you.

My wife and I purchased this Cabrio washer 6 years ago when we got our new home. I have replaced the discharge pump 2 times, and approximately 2 months ago, we developed a noise so loud it was like a jet engine landing. I called our appliance store and paid $100 for an estimate, only to find out it will cost $973.00 to fix it. When we bought this, I was told it will be the last washer we will ever need. Ill never use Whirlpool again and recommend no one else does, either. I wrote to your customer chat line and basically the reply was Sorry about your luck. I know Im not the only one with this issue.

My story begins in August of this year when my wife and I built a new home. The builder provided Whirlpool appliances in the kitchen. The fridge has continually tripped the breaker and after numerous visits from the builders electrician, we finally also had the Whirlpool service technician check out the fridge too. After the control board was replaced, and the interior light housing was replaced, it turns out the wiring harness in the fridge is faulty and is not repairable. According to your customer service team, the fridge will need to be exchanged. I have made numerous calls to the suggested numbers (866-698-2538 & 800-253-1301) to find out the status of the exchange. Each time, I have been told that my file is with the review team, and that if I have not heard from them in the next three or four days, that I should call back again. I have not been able to contact the review team directly myself, as your customer service team is either unable to or is not allowed to share those contact details. So I am relegated to wait and then call back again. I have lost track of the number of calls I have made, and the hours spent on hold because of the high volume of calls or re-telling the whole story. The fridge was determined to not be repairable on November 19th. I am not sure if this is the treatment you intend for your customers, or if this is an anomaly.

Whirlpool Cabrio Model WTW6500WW1 - Have had good luck with previous Whirlpool Washers so thought I would purchase this one 2 years ago from Menards. Paid more than I normally would and thought it would be worth the extra money. Not so.......As many others, it has a foul odor that will not go away and now sounds like a freight train in the house. Called Whirlpool about this issue and parts are not covered. Total cost of parts including the tool that is needed for this repair is $187.00 not including shipping. Whirlpool has lost my business moving forward as like many others, Im sure. Very disappointed!

Purchased a Whirlpool microwave for new home in December 2013. Model WHM31017AW-1. This is the second time the heater element has to be replaced. Im starting to learn the warning signals: open door and then a short time later the microwave would die a sudden death. In my 20s I purchased for my house in Boca Raton Fl all Whirlpool products... they worked forever. Now not so much. In order to get this one fixed again, I had to get a service contract for $300 which would be cheaper than getting it fixed again, heating element $400 and service call another $100. Serious $300 service contract money too much for a senior citizen. Never will I buy another Whirlpool product as a result.

I purchased a Whirlpool Washing Machine in November, 2015 and today, I had a repair person out who said the bearing had ruptured and the washing machine cannot be repaired - 2 1/2 years later. Contacted Whirlpool Customer Service who would do nothing other than try to explain to me that I should have purchased an extended warranty as they could not stand behind the machine past the one year. Would not even offer sending a tech out on their dime to confirm what my repairman had said that this is a failed production process of these machines - it was nothing that I had done caused this issue. But yet they wanted to sell me another machine. It will be a cold day before I purchase another Whirlpool product.I was shocked at the lack of customer service to assist with a situation that both the location I purchased it from and my own repair tech said that they are seeing so often with these machines. I would never purchase another item from Whirlpool again nor would I recommend any of their items. I will go to great lengths to give others the background on how Whirlpool will not stand behind their products, lack of customer service to resolve a situation or can work outside of what is given to them to correct a situation - this is not OK!

Replaced the “brain” twice. No hot water for 2-4 days each time, waiting for part to arrive. Now I have to replace the nylon drain valve because it won’t shut off. Gonna use brass replacement. Fortunately I have it drain to a sump pump so house isn’t flooding. Don’t buy Whirlpool water heater from Lowe’s unless you enjoy this kind of thing. Consolation: the folks at the help line always answer the phone and are knowledgeable. And they’ve heard these same complaints over and over. One guy even said to buy AO Smith as they are made in Tennessee instead of China.

We had Lowes install a Whirlpool model Nu40T121-403 natural gas water heater early October 2012. The temp controller went out in October of 2014. I replaced the controller myself at a cost of $30 for overnight UPS from the manufacturer, American Water Heater. The controller went out again almost exactly one year later and I again replaced it for the $30 shipping charge. In both instances the customer service person told me the malfunction was probably due to my not flushing the heater annually, causing a sediment buildup. The water to the heater not only flushed annually, but is filtered through a water softener and there was absolutely no evidence of sediment in the drain water or on the part of the control that is in the tank. Now it has stopped working a third time. I called Lowes about replacing it, but they only carry Whirlpool, so wont be buying a replacement from them.

Its a 25 side by side and though its a large refrigerator it seems small inside. That being said I would probably not buy a side by side again. I have always bought Whirlpool made appliances and have been always satisfied. I do not like refrigerators with the freezers on top.

I am done with Whirlpool. Everything I have bought is failing. I bought all new appliances when moving into my home. Dishwasher, 2.5 years old, quit. Cost is going to be as much as a new one. Refrigerator quit at 5 years old, what a mess that was. Paint is peeling off my clothes washer. I am not going to buy or recommend any more of this junk.

My Whirlpool has been in use about three years. It was purchased on sale at a very reasonable price. My only complaint is the heat dry function which somewhat fulfills its purpose, but I usually have to hand dry some dishes. Overall, it is an average dishwasher that gets the job done. The best feature is that it is very quiet; you barely notice that it is running.

11 months after purchasing my Whirlpool 40 Gal Gas Water Heater N40T61-343 I woke to cold water one morning and found the LED flashing 4 times - high temperature shutdown. Unable to find any reset I called Whirlpool and after a couple questions, was sent a replacement control unit. Happily it arrived 2 days later. I was told then that it was because I had residue in the tank. I had no idea how he determined that because none of his questions even touched on that. Anyway, I had hot water.Nearly a year later now to the day and again I have no hot water. This time the pilot burns very weakly when I try to light it and then goes out. After three attempts I get 7 flashes on the LED - Gas Control Valve Failure, part of the same unit I replaced a year ago. Am calling tomorrow since its too late to go through any tech support steps over the phone that Im reading about on this site and seeing on Youtube. Honestly, I didnt replace the last heater because I had nothing better to do than replace parts on this one annually. No, I will not purchase another Whirlpool unit especially after reading all of the similar if not identical issues others are having.

This dishwasher is so far advanced from what came with our new home 18 years ago. It is absolutely the quietest machine. You have to look at the light display to know if it is even running. Its a well thought out unit with the exception of the silverware accommodation. They used a flat low-profile basket attached to the inside of the door. Not accommodating enough space wise. Solved by augmenting the more stars compartmentalized basket that came with the old dishwasher. Would recommend and purchase again in a heartbeat!

My best advice is save your money. Better off washing by hand. Bought a new RV that had Whirlpool washing machine. Used it twice and now it doesnt work. Whirlpool parts back-ordered till another month or more. I asked for replacement and they said sorry, our warranty only covers repair. We will not replace it. WOW What a CRAPPY Company. Dont even get me started on how many times you have to call their customer service to even speak to anyone. Im on my 28th call, their on hold keeps hanging up on you, or just says, Sorry we are busy, and then hangs up on you. No place for message or anything, just Bye! If anyone ever took my advice, Id hope this is it. DONT buy Whirlpool.

Our recently purchased stove top is an average appliance. The surface is easily scratched just from paper towels when cleaning. Today for no apparent reason the igniters all started firing and continued for a good hour....I would definitely investigate other brands before purchasing again.

I have had my machines for years, and always buy Whirlpool. So far so good, had to replace my washer and dryer approx 11 years ago and still ok no problems yet. Wish I had the money to buy one of those bigger ones someday.

I have had my washing Machines since 2011 and have had continuous problems with the washing machine during spin cycle sounding like a freight train going through my house. Whirlpool has had people to my house 5 times to fix. When warranty was up in 2012, I was told they would continue to cover this particular issue. They came out again in April 2013 and now I am being told, Too bad; if you want fixed then you will need to pay for it.

We purchased a Whirlpool oven a year and a half ago. Today the interior glass exploded while cooking frozen French fries. Whirlpool customer service indicates that this is unusual. Whirlpool indicated that the only way they will repair it is if we pay $375. We declined to pay an additional cost for this product which failed to function safely. In a quick Google search, it appears that the oven glass fails more frequently than represented by Whirlpool. We are disappointed in this product and the companys customer support and lack willingness to correct a product safety issue.