Bought a Whirlpool Refrigerator Gold Series on 11/04/2014. It stop working on 6/25/2014 when I called customer service to report the problem. Received the visit of 2 serviceman on 3 different occasions and still dont know when the refrigerator will be fixed. What should I do?

Three years ago I bought a bottom freezer Whirlpool Gold refrigerator from Lowes. Two days after it was installed, I noticed a pool of water on the kitchen floor. This happened again. I called Lowes and they brought out another refrigerator, same make and model, and took the first one away. A year later the same thing happened. I had it repaired - quite an ordeal for the technician. He had to order a part and found it difficult to actually get into the freezer. Now after a year and a half approximately the same thing is happening. I cant afford to continue the repair bills and dont like the inconvenience (what if this happens when Im away from home?). The pool of water is substantial - its as though the defrost is simply emptying through the front of the freezer onto my floor.

I purchased a Whirlpool Cabrio washer model #wtw8200yw in August 2012. I just purchased a new washer today (Jan 2018) to replace it! We have had to replace the lid lock twice, then the cycle knob would only work on the normal cycle. Last week it started to sound like it was going to take off! Had a repairman come and the bearings went out in it, will cost almost $500 to fix! Not spending another dime on this junk! I purchased a new washer today (not a Whirlpool either!)

My boyfriend and I purchase a Whirlpool Cabrio Washer and Dryer on November 28, 2010 from Lowes in Shepherdsville, KY. Just after we purchased the set, I read some bad online reviews of the set. I called Lowes and talked to Chris ** in appliances and he assured me that this was a good set and that it was very popular with their customers. He assured me that if there were any problems that Lowes would make sure they did everything they could to fix and/or replace the appliance(s). My intention was to cancel the order when I called, but he convinced me not to, now I completely regret not canceling that order that day.In May of 2011 we called Lowes to report that the dryer was not working properly; they sent a repair person from Maytag Service Co, 1500 South Shelby, Louisville, KY 40217, phone number 502-637-6526. The name on the card that the repair person left is Steve **. The repair tech indicated that the problem was that the belt had come off and he put the belt back on the dryer. It has worked without issue until about 2 weeks ago, when it stopped drying again. I assume the belt is off again since it is performing exactly the same as it did in May when we had the repair company out.I called Maytag Service Co approximately 1 to 1 1/2 weeks ago to see when a tech could come back out and I was told they only work Monday - Friday. I told them both my boyfriend and I work and cant really take time off from work to be home for the repair. The male on the phone indicated that they could call 30 minutes before arriving if that would help. I told them that wouldnt really help since I work in Louisville (about 30 minutes from Shepherdsville where we live). He indicated that was the best they could do.Yesterday, November 7th sometime during business hours. I spoke with someone in their appliance department. He indicated that I would need to call Maytag Service Co at 502-637-6526. I called them and was advised that they could come out the next day (today), November 8th, but they could not give me a time window. I spoke to a female who did not identify herself. She specifically stated, If someone has not called you by 8:30 a.m., you can call us and we will give you a time window. Since I had just earned a vacation day at work, I so desperately need my dryer working that I took the day off to get the dryer fixed. I got up at 7:30 a.m. this morning to prepare for the service call. I have not left the house today. At 9:20 a.m. my boyfriend called and said that the service company had called and they were not coming out. I called them back and again spoke to an unidentified female. She indicated that they called my boyfriends phone at 9:00 a.m., he called them back at 9:20 a.m. I was on the phone with the female at 9:25 a.m. She indicated that I should have called at 8:30 a.m. and that they never call their customers because they dont have time to call them all. She said that when my boyfriend didnt answer the phone at 9:00 a.m., they had to send their tech on to the next call because, they cant have their tech waiting around 20 - 30 minutes on customers to answer their phone. When I told her that I took my only vacation day to be home for this call, she indicated that I would have to reschedule for another day because their tech was already on his way to another city. I then stated that I thought that was ** and she hung up on me.I called and spoke with the store manager at Lowes in Shepherdsville, KY. He called Maytag Service Co and was told that I used profanity and was rude and that I would not provide them with an alternate number. Most if not all of these are lies. I did say **, but I was not rude and I was never asked for an alternate number. I give out my number and my boyfriends number to almost any company we deal with. My boyfriend is also a service technician for Icee Corporation and he is not allowed to be on a cell phone in his work truck; therefore I always give both numbers since I can easily answer the phone throughout the day. The store manager made several attempts to try to find another company to come out and service our dryer, but cannot find anyone to come before tomorrow. Since I used my only vacation day today, I cannot be here for the technician and my boyfriend doesnt have any vacation or sick time to take to be home for the call.I cannot believe that after spending over $1300 on a Whirlpool Washer and Dryer set (including several hundred dollars for the extended warranty), that we cannot get our dryer serviced at our convenience. Since when did companies only repair or back up their products at their convenience? This in my opinion is the worst customer service I have ever seen. I thought Whirlpool/Maytag was a good company; now Im not so sure. I just wish I could return the set and do more research and find a quality appliance that wont break down 2 times in less than a year!!

I stumbled across this page on another mission and had to stop to add my exp. Perhaps I got lucky and got a good set but Im on my 3rd year and my washer and dryer are my friends. I dont have hot water connected to my washer and my husband is a shingle roofer so I often have to wash his clothes twice but my dogs beds come out beautiful and the sanitizer on the dryer removes odors very well. My water bill went down, I can wash my rugs and large comforters at home now. Plus they are so pretty. Im sorry you are all having so much trouble but I love mine sooo much I just had to stop a moment to throw in a little positive.

I purchased a Whirlpool dishwasher and refrigerator/freezer from Home Depot. Within weeks the stainless steel on both products began rusting. They sent a third party repair service to look at both products and determined that, in fact, the stainless steel was rusting. Our technician said that both the dishwasher panes and the freezer doors would be ordered and replaced the following week. This was on September 4, 2015. After several promised arrival dates, the parts never arrived. I called both the third party repair company and Whirlpool on several occasions only to be told they were on back order. Finally, in late November, the new dishwasher panel arrived and was installed. It is now December 17, 2015 and our freezer door is still on back order. When asked what my options are, the Whirlpool representative simply said we have to wait. I said that because I have been so terribly inconvenienced that they should just come and pick up this piece of junk and replace it with a new one. Evidently, that is not an option. I will NEVER purchase a Whirlpool product again as they do not back their warranty. I now have a $2,000 rusted refrigerator freezer to adorn our beautiful Christmas kitchen. Thanks, Whirlpool. Youve certainly made this a Merry Christmas. (Yes, sarcasm in play.)

Whirlpool French Door Plus 3 drawers: This MSRP $3400 refrigerator has great features. Great ice makers. No issues up top. First 18 months were great. 4 repairs in the past 11 months. All freezer temp issues. We had noticed a number of ice sparkles forming on our unopened food. Frozen fruit was mushy. Temp usually read 0 degrees. One day I opened it and the temp was 40. Two hours later, it was close to 0. I started monitoring it closely. High temperatures occurred around noon. Zero degrees most of the time. After the third repair, service tech called Whirlpool and found part was redesigned. New part didn’t help. We understand the freezer has a heater in it, to defrost. The heater stays on too long. That explains why the freezer temp went as high as 50 degrees, while the fridge was perfect.I purchased this at Lowes. I always buy Lowes extended warranties. Thankfully, they bought back my 30 month old refrigerator. Kudos to Lowes warranty company. Never put on long holds. Fast response. I noticed the price for the warranty on refrigerators in this price range has increased by $100. Reflects a lot of repairs on refrigerator models. One thing though. I learned 3 repairs within a 30 day period is considered one repair, for purposes of their lemon policy. I will also add that the warranty company reimburses you 50% of the cost of filters. Simple process. I have read complaints that they make it too difficult to collect. That is just not true. Have been reimbursed $100 for filters to date. In 5 years, Even at the increased price, the savings will pay for the warranty. No brainer.

Refrigerator door display cable failed. The company declared refrigerator is beyond repair. Cable must be replaceable, we cannot throw refrigerator for small fault. The cost of cable is hardly Rs. 200 and refrigerator cost is Rs 25000. It is a design fault. Company has to replace cable.

I bought my fridge 6 years ago. 13 months after purchase I had to replace the compressor. Last month I had to replace the water drip pan. Now the fridge is knocking and hissing again and warm inside. Compressor needs to be replaced. I contacted Whirlpool and they said 6 years is old for an appliance. Seriously!?? What about 13 months when the compressor went? They obviously dont stand behind their products. They are unable to admit I got a dud. Im so disappointed and frustrated. Stay clear!!!

In remodeling a house, we got all Whirlpool appliances for the kitchen, right when the lockdown started our freezer went out, 8 visits later from a local repair person, Whirpool will not honor the warranty and get us a new fridge!!! They just want the repair guy to keep replacing all the parts he has already replaced, the repair guy is beyond frustrated with Whirlpool and their crap!!! Never again, totally lost a customer here.

I purchased all new, upper end Whirlpool appliances for our newly built home just 6 months ago, to include a side by side refrigerator with ice maker and water dispenser, an over the stove microwave, a smooth cooktop oven/range, a dishwasher, a washing machine and a clothes dryer. We plugged in the new refrigerator, and after 24 hours of letting it sit and get cold, we bought $300.+ of groceries and filled our new refrigerator. We pulled the milk out hours later and it was warm, checked other food items and found them to be warm, too. I placed a thermometer in the refrigerator and it read 55 degrees. In disbelief, I placed a second thermometer in the refrigerator and it, too, read 55 degrees. Being brand new, only hours old, and clearly not working, I called for a replacement refrigerator. Our builder said we needed to call Whirlpool for a replacement. Whirlpool refused to send us a new refrigerator. Needless to say, we had to throw out all of our food for being dangerously off temperature, and we were less than happy about wasting $300.+ on food we could not safely eat, but glad we didnt have food poisoning. Not even the freezer could maintain a temperature below 55 degrees. While waiting on a repairman, we noticed that we were not hearing the refrigerators motor come on more than once every several hours. They sent a repairman out three days later, and he found nothing wrong other than a poorly fitting door, he said. He replaced the door hinge and told us our refrigerator would be cold in 3 - 5 hours. Well, it never did get below 55 degrees, set on the coldest setting. Whirlpool was called again and they couldnt seem to get another repairman out to fix my brand new refrigerator that could not perform its most basic function, which is to maintain food at proper temperature. Again, Whirlpool refused to send me a replacement refrigerator for this clearly defective refrigerator we were stuck with. We were told it would be 2-3 weeks before another repairman could come out, and then he would have to order parts after he diagnosed the refrigerator problem, taking another two weeks. We needed a refrigerator, like most people do, so we were forced to take this brand new refrigerator and stick it in the garage, not being able to sell a brand new refrigerator that wont get cold. Angry at Whirlpool for taking our money and leaving us with a refrigerator that never worked, we bought a Samsung refrigerator that we are very happy with - it works! After 2 months, our Whirlpool above the stove microwave has the motor turn on when we close the door, and it takes several opening and closing sequences to get it to shut off. We will be replacing this new microwave when we can afford to.Our ceramic/smooth top stove/oven, takes a very long time (at least 20 minutes) to preheat and the temperature in the oven is not accurate to the set temperature, according to my oven thermometer. The cooktop surface is inferior; it gets permanent water spots and it scratches very easily even though we use the correct pans and are very careful with it, and does not come clean easily. The surface feels rough, not slick like the GE Profile ceramic/smooth cooktop range that I had for 14 trouble-free years. I am using the same exact pans that I used with our GE, and we know how to be gentle with a smooth cooktop surface. After 14 years of owning the GE stove, the GE felt slick and smooth, cleaned easily, and did not have one single scratch on it. It looked as good as new when we moved, after 14 years of use. I will be replacing this inferior Whirlpool smooth cooktop range as soon as I can afford to, as well. Last month, right before Thanksgiving, our new Whirlpool dishwasher started making a really loud motor sound and quit working that day. It would fill water, drain the water and shut off. I once again called Whirlpool, and they were maddenly unhelpful. This time, they told me they would have a repairman call me in 5 working days to schedule an appointment to come and see my non working dishwasher. After 7 days, I called Whirlpool AGAIN, to ask why someone did not call me for an appointment. I was expecting a house full of people for Thanksgiving and I had no working dishwasher. I spent a lot of money buying these crappy Whirlpool appliances and am very frustrated. This time, Whirlpool told me that they could not find a service person in my area to service the unit. As if I live out in the middle of know-where?! I live 20 minutes from Austin, the state capitol of Texas! A 20 minute drive from the capitol building to my door! Whirlpool told me I could take my 5 month old, broken dishwasher to a repair shop and that the repair shop would need to call Whirlpool before they did any work, and that Whirlpool would only authorize a maximum of $150 to repair my dishwasher. They actually had the nerve to tell me that I would have to pay for the repair, and they would mail me a gift card in 6 - 8 weeks to reimburse me up to $150 on my new, broken dishwasher that is under warranty. I was furious!! Some warranty! The broken dishwasher is now sitting next to the broken refrigerator in my garage. I needed a dishwasher before Thanksgiving dinner, so I went and bought a Samsung.I realize that all makers can have a lemon, but all of my Whirlpool kitchen appliances are junk!! I will never own another Whirlpool product for as long as I live, and I will tell anyone who will listen about our abominable experience with Whirlpools customer service and the expensive, crappy appliances we unfortunately wasted a lot of our money on. Do yourself a huge favor, buy anything but Whirlpool! Thankfully, everything else about our new home has been great. Our new Whirlpool appliances will remain a very sore subject for year to come, I suspect.

I purchased a Whirlpool® 4.5 cu. ft. Front Load Washer with Load & Go Dispenser in 2017. By August of 2020 the washing machine was no longer working. The machine would continue to fill with water and not shut off. The machine would then give an error of E01 and F03 and drain all water within 5 minutes of the wash load starting. I had a certified Whirlpool technician come and diagnose the problem for $99. The technician said these error codes happen ALL THE TIME on Whirlpool washers. The technician tried to replace the water pressure switch with no success. He then spoke to a corporate office and was told we would have to replace the motherboard for over $500. The total cost for the diagnosis and repair was almost the exact price I paid for a new washer just 3 years earlier. I will NEVER purchase any Whirlpool appliance ever again.

Whirlpool gold series bottom freezer unit - We have had numerous problems with this refrigerator. We have had several repairs done on it and have still not solved the problem. The defroster does not work right and we have to unplug it so it will unthaw, then the refrigerator gets cold again. The freezer when it is acting up freezes food and ice cream so hard it is inedible. We have just purchased a different refrigerator. This Whirlpool model has also been discontinued from what I can find. No doubt because of a design flaw. Why are they not responsible for this? We bought this appliance in good faith.

This oven/range (W10665261B) has a cleaning feature that DOES NOT WORK! Do not buy unless you want to hand scrub the oven without any cleaning products. No one at the company cares. I will discard the oven.

Whirlpool Cabrio washer - Its been a month now and still the washer is not fixed. The repairman through Lowes warranty service is the worst by far I have ever dealt with. I had new transmission put on, still wont agitate and smells hot. The washer is only 18 months old, well taken care of. This expensive hunk of junk is worthless and the aggravation for all this mess is worse. I called Whirlpool 2 times. The first time, I got a call with the standard oh so sorry bit. Oh boy, that gets the washer fixed. Not. I blasted them and Lowes again. I have had it with this mess. The repairman is supposed to contact Lowes a week ago for replacement. He has done zero. I called Lowes to check. How can they sell this junk to customers who pay for this washer? They know it is junk, Lowes and Whirlpool, so do the right thing and recall the junker for refunds to consumers.

I purchased this refrigerator, approximately 3 yrs. ago. Right away the top crisper broke. I have put up with this broken crisper only to have broken the PLASTIC lips that hold the crisper to the top shelf. Piece of junk. I looked to order a new crisper but way to expensive so I just suffered thru. I cant even use it anymore as I cannot open or close it without it falling onto the bottom crisper. Would like to throw the thing out, but cannot afford another one. IT WILL NOT BE A WHIRLPOOL!!!

I purchased this washer (Whirlpool Cabrio HE) 2 years ago against the advise of many people including my husband due to the cost, $850 for what is now no more than a large paper weight! It had never really done a good job at cleaning our clothes. About 6 months ago, it started not spinning enough to remove all the water from the load. I thought, no big deal, I will just use the extra spin cycle. It became the normal thing - wash, spin, extra spin. Well, then it became wash, spin, extra spin, extra spin. I noticed 3 months ago that it was not even agitating. It fills up, sounds like it is agitating and then drains. There was no movement from inside at all. All along I am getting from my husband. told you not to buy it! I gave in and called the repairman - $185 for a console, $26 for a sensor and $55 for a couple of drum clips and then the $35/hour for the repairs. I would rather spend a couple hundred dollars and buy a washer with an agitator that really works. I would never recommend this washer to anyone!

I bought the Whirlpool Cabrio top loader set in 2006. Honeymoon was over after the first year and I had to change the dryer element then the washer with the F51 code six months later. Last year, I had to replace the heating element again! For the last six months, I have been dealing with the dreaded UL on the washer. I cant afford to pay a technician $100 to come out and tell me whats wrong let alone what they will charge to repair a problem that, from the looks of this message board, will never be fixed. I have no choice but to get it fixed in order to sell the ** machine. I paid $1400 for this brand new set and have already invested $500 in repairs. How is this possible? I had a 20-year-old machine prior to this and never had an issue. There are lemon laws for cars, why arent there any for appliances over a certain amount? How in this day and age can a company be allowed to sell such garbage? I will never, ever buy another Whirlpool appliance as long as I live. Any other brand can have my money any day.

I have purchased many Whirlpool ranges for my apartment buildings that I own and operate. They never give me a problem with operation or length of service. I only have to replace them when a tenant does something dastardly to them. My husband and I remodeled our kitchen and we purchased one for our kitchen too!

Bought this refrigerator in June 2018. Had issues with freezer section and service technician came July 19. Issue was resolved but only temporarily. Had another technician come in Oct 3 and was told he had to order a new freezer drawer which should take 3 days. Now being told the drawer won’t arrive until Nov 15. You call that service? It would have taken less time to get a new refrigerator. I would never recommend buying Whirlpool products to anyone. What’s the point in buying a product that you can’t get proper service on.

I have purchased a Whirlpool Washing Machine Mode W/P WM ROY 6212SD(31089) Sl.No.INF 153400517) GRAY/CHR TN 6.5 on 05.12.2015 with two years warranty on complete washing machine. The warranty period over on 04.12.2017. Exactly after over 3 months the machine start giving noise and we had been in touch Whirlpool and registered the complaint during last week of March 2018 and their local service center people visited, charged Rs.500/- service charge and informed that the machine to be taken to their service center to ascertain the complaint. After over a week informed that the machine complaints of Tub Support, Seal, Bearing, Drive etc. and the estimate is Rs.5,900/- including transportation (hardly 6 kms). The machine cost was only Rs.16,900/- then. I am surprised to know that just after 3 months of expiration of warranty the machine went wrong and the cost or repair costs me Rs.5,900/- is very huge. I hope the concerned will examine this.

Purchased a Whirlpool WRF990SLAM fridge in 2013. Ice maker went out and the evaporator. Service tech said he needed permission from Whirlpool to work on. Would definitely not recommend purchasing this brand.

The Whirlpool duet model wfw9150ww01 washing machine is a piece junk. After using it for two years, the bearing has gone out on it and it sounds like a freight train. It will cost $600 to repair it. We only paid $575 for it. What a rip off. Whirlpool makes junk only. Buy something else.

The oven was brand new and the computer went out with the warranty. Replacing the computer, with labor, was as expensive as the range. I have owned several similar ranges made by other brands and have had no major complaints. However, I will never purchase another Whirlpool product again!

If you ever bought something from the store and the sales person said dont worry about, if you have any problems they will go ahead and fix it.... BEWARE... I purchased my fridge from BrandsMart USA in Feb of this year.... It was approx 2500.000 fridge we bought because it matched the rest of the appliances. Little did we know this has been a living nightmare. They have been out to the house 7 times to fix this thing. Its less than 8 months old.... and its still broken. I have been without a fridge going on 2 1/2 weeks. The Senior Customer product review supervisor said he would get me a new fridge that was on the 27th. Every time I call him, his voice mail is full of.... Only to assume that is full of other satisfied customers. I HOPE YOU WILL NEVER HAVE TO GO THROUGH THE PROBLEMS I HAVE HAD. What a waste of $2500.00.

I went from an HE front loader to an HE top loader (Whirlpool Cabrio WTW7000DW0) due to the risk of mildew with the front loader. Im not the only one doing laundry and if someone else does it, it always seems that they shut the door when empty, contributing to moisture and mold that needed to be cleaned out of the gaskets. I am so unhappy with my top loader HE washer. When I stop the machine and look, I always see my laundry half covered with dingy water, sometimes part of it still dry at the top and it is disgusting. I frequently have to rewash loads due to detergent getting trapped in folds or pockets created that hold on to dirt and lint, even being careful with the detergent amount. I run the washer now every time with settings of deep water, extra rinse, heavy load and presoak with instructions, with settings taped to the top for others.At almost 1 1/2 hours each load, we just cant keep up. The laundry still forms pockets and sheets form a giant tent over the entire load that has to be unraveled at the end of the cycle and wound so tight it had no chance of rinsing. I had to get a repair person out because it got out of balance and he had a small hand-held computer to enter a code to rebalance it. When we discussed the issues I was having, he was ready for everything I was doing wrong. He told me I can not wash blankets or large items (I thought I was buying large capacity with such an enormous drum). He told me they have caught people adding water with a bucket during cycles and that the washer software can tell them if people are trying to work around the system which voids the warranty.Apparently, this is a common complaint he blames on the government wanting high efficiency so they make the numbers look good, sacrificing the ability of the washer to perform at what a consumer expects. I have never seen the water in my drum higher than a couple inches and the drum is HUGE, but never used to capacity. He told me his wife demanded they get a commercial washer because she was so angry about how poorly it cleaned. I feel so scammed and I wish I could have my old agitator back. $100 for the repair call, $150 for the code to be put in and Im on warning that they will see if I try to add water, run out of balance or dont comply with any reason they can void the warranty by just checking the data the washer is collecting on us.

The Whirlpool I purchased has been the worst ever! Nothing comes clean even when I hand wash everything first and never has even from the beginning. I will never purchase a Whirlpool again. Now the machine wont drain I have gone through all the recommended steps for cleaning. The Whirlpool stove is almost as bad!

I have had this product now for 1.5 years and am very dissatisfied with it. Whirlpool calls their oven an Aqua Lift Self Clean, which is terribly misleading. There is nothing self-cleaning about it, except that the person who needs to clean it is me (myself)! I cannot use oven cleaners on it, because that will void my warranty, so the only way to clean it is to scrub, scrub, scrub, down on my hands and knees, which I havent had to do for many a year. My second issue is with the glass stovetop. I have had many glass tops before and have never, never had such trouble cleaning it. Every time I use the stovetop I need to scrub and polish vehemently to clean it. And thirdly, the dials fail very quickly, and to replace them costs me $50.00 a pop! In just 1.5 years two dials have failed. This is just unacceptable, and I say shame on Whirlpool, and shame on the company that sold it to me. I will never, ever purchase another Whirlpool appliance again.

I bought my Whirlpool range in 2009. Good thing I bought an extra warranty because since then, my oven has stopped working about 5 or 6 times. When I turn the oven on, it does the clicking sound, it starts up then it turns off and sometimes it doesnt even turn on. In 2010, I had my turkey ready for the oven at Thanksgiving. I turned on the oven and nothing. I had to cut the turkey and deep fry it. In 2011, same time on Thanksgiving and now Ive been waiting for 2 weeks for the part. I have 4 kids. I need an oven. I cant take this anymore. Also, out of the blue, sometimes the stove top starts clicking on its own and it scares the hell out of us. I have to unplug the stove. Help.

WTW4950XW2 - I purchased My whirlpool washing machine wtw4950xw2 from best buy in 03/30 2013 and it just stop working after 3 yrs. The manufacture warranty was only good for 1 year. I think companies does that on purpose because they know these new equipments are not going to last. I think before they use to have at least a 3 yr or better warranty on appliances. First it started making this loud sound when on the spin cycle, so I had a repair guy come out. He told me that the bearings needed replaced so (how does bearings goes out in 3 yrs). I asked how much will it be to replace parts/labor. The Parts cost $250 and the labor is $200. I might as well buy a new washing machine. I am so disgusted with this machine. My previous Whirlpool, which was not the new modernized, I had for at least 12 years and also I bought a whirlpool dryer. My Dryer stills works after 15 yrs. Im going to try to hold on to the dryer until the long haul. I wish I just would have gotten my old washing machine fixed. Now Im looking for a new washer and I wont be doing a whirlpool or anything with a push to start - just a plain old agitator, no sensing mechanism, just basic.

This company has terrible, deceitful, and pass the buck practices. I purchased a Bravos MCT top loading Maytag washer from Home Depot. Maytag is now owned by or has been acquired by Whirlpool. First I was a little disappointed to learn that because I had previously purchased two Whirlpool made washers and got no more than six years of service out of both them. But from the day this washer was delivered it did not perform as it should. I called and texted with the hours provided for rejection of the washer and was told by a customer service representative that it would be replaced. The main problem was the spin cycle. With only a few clothes in it, it jumped all around and moved so much that it was sitting in the middle of the washroom. Thinking that occurrence was a one time thing, I stopped it; cancelled the cycle; and reset it. It finished the load. This occurrence was reported and simply fell on deaf ears. I was lied to and told a replacement would be made; it was not. I have sent numerous emails and have made several calls for more than a year now and I still have the same defective washer in my home. Each time I emailed, I received a different message from the customer service person. This company wants me to pay for a service call or buy an additional warranty for a defective machine they produced and refuse to honor their replacement policy— which they now say is the responsibility of Home Depot. Luckily I have kept every email and document I was provided. I am being forced to file a claim against this company to get their attention and to remedy this situation. The expense of the claim will be greater the cost of purchasing another machine, but it is this kind of behavior, on the part of A corporate giant, that is makes life tough for everyday people like me. Stay away from the Whirlpool name for washers—even a prior good name brand like Maytag.

Have to keep coins collecting in pump and ruins pump or starts leaking. I feel there is another way it could be solved. I spent enough for this washer. Now I fix that. Now it leaks on discharge hose. Hard to stop it. Like old washer worked lot better all round. Never had that trouble. 4yrs old 1,200.00 plus cost sending somebody out to fix it. Crazy! This happen more than one time with this machine. Thank you.

I purchased the top-of-the-line Whirlpool Cabrio washer and dryer. My washer is 6 years old and will not complete a wash cycle. According to the repairman, the drive shaft is stuck and it will cost $500.00 to repair it. When speaking with Whirlpool, their suggestion was to buy a new one and get an extended warranty. This company is a total disappointment.

In August 2012 I purchased a side-by-side fridge with indoor water/ice dispenser. The appliance was purchased from Sears and delivered and installed by their employees or contractors. In November 2014 the refrigerator abruptly stopped making ice and began continuously cycling through the ice making process without creating ice cubes. Repairman told me the ice maker needs to be replaced for $300. He stated the control board went bad and the only recourse is an out of pocket replacement of the entire ice maker. A two year old fridge. The fridge has never been moved, abused, misused or dirty. It has only been used in a two adult home under normal household conditions. I would have thought an item that cost $1000 would last longer than two years!

Today, after five years of washing items in the Whirlpool Cabrio top-loading, HE washer; I am taking the time to express just how poorly this machines operates. Clothes do not get clean, dish towels with dried food still have food on them, and towels get holes. If I wash items with sand after going to the beach, the dryer vent has to catch all of the sand that was never washed out. Rust has developed on the inside and drips down to ruin clothes. I would take back my previous washer with the agitator that was over twenty years old in a heartbeat. When we needed a new dryer, we went ahead and bought a matching washer. Painful decision!

The washer and dryer leaves the clothes heavy and wet, the balancing does not work, therefore the spin cycle just bangs against the machine, I tried emailing the support but no response, can somebody reach out.

Purchased the refrigerator in May 2018 from Lowes. August of 2019 the compressor stopped working and I lost all of my food. Repairman came out and stated that the compressor was bad on a brand new refrigerator. I am now waiting for a new compressor to arrive.

Water filtration unit was leaking only when someone got water. It pooled into the bottom of fridge and ran out under the fridge and because of the slope of the floor was running back towards the wall. We didnt notice until our laminate wood flooring was starting to swell up. It was probably leaking since the day we bought fridge brand new, but took us 4 months to notice. Whirlpool said they will not fix our flooring, only the fridge. We had to make a homeowners claim which we did. When the contractor moved the fridge back after replacing all flooring it starting leaking from the ice maker unit. Only when the ice tray filled it would gush out water. Our flooring is now ruined a 2nd time and Whirlpool will not fix the floor. Repairman said that Whirlpool used rigid parts in the water and ice maker units and tons of people are having the same problem. Since there is no flexibility in these parts they break when the fridge is moved. Whirlpool sucks and I am fighting with them and Lowes to get this fridge replaced with a non Whirlpool appliance. I will never buy Whirlpool again.

We purchased a Whirlpool fridge from Future Shop four years ago. It was delivered by professional movers and we plugged it in and smoke filled the house. We called Future Shop and very soon, another fridge arrived on the back of a pickup truck (no box or papers, etc.). This fridge is slowly ruining our kitchen floor as from time to time, we notice a puddle of water leaking from under the fridge. We called the store a few times but were told its normal for a fridge to do that in hot weather.

I purchased a Whirlpool refrigerator from Home Depot in Nov, 2013. Model is WRF560SEYWOO with water in the door and bottom freezer with ice compartment. This is a very small refrigerator for my very small space. I swear these companies program their appliances to break down exactly 1 month after the warranty is up. Thats what happened to me. Dec 2014 this horrible loud humming noise started. You could hear it out on the sidewalk! Then the door with the water just detached from the bottom and screws and plastic pieces fell out all over the floor. The day the repairman came he noticed all the rubber lining in the doors was detaching and huge chunks were falling off of it. He called to get replacement parts for everything and whatyaknow, all parts for this unit have been discontinued!This is what we did to cope with all these defects. The noise was caused by ice building up around the exhaust fan because the unit had stopped defrosting that area, so every 3 days I have to get out my hairdryer and melt the ice at the back of the unit. Next we MacGyvered the door so that it is resting on the freezer door. Next, he brought in some tape and taped all the pieces of rubber falling off my doors!! This frigging frig cost me $1,653.00!! I AM FURIOUS. Why isnt Con. AFFAIRS DOING ANYTHING ABOUT THIS?!

Bought a Whirlpool fridge (WRF560SFHZ) 3.5 years old not cheap! Suddenly one day, the freezer drawer cannot close properly. Since it broke down on a long weekend, I have to wait 3 days in order to contact Whirlpool customer services. And then wait for another 4 days for them to send a technician. The technician advised it is a screw on the rail fall down and he fixed it and charged as 115CAD repairing fee (for a loose screw). He said it is a product defect from Whirlpool and that we should call Whirlpool to ask for a refund.Of course after a long wait from the hotline, Whirlpool refused to refund, saying that, It is not within warranty period and it is perfectly normal that you paid for 17** CAD fridge and can only used for 3,5 years and that things happens (screw can get loose). The service rep. even said, You bought it, it is your property now... And they dont care you have to throw away food in the freezer since the door cannot be closed. And of course they refuse to admit that the product has an inherent defect... Will never buy this brand ever again!

We have had our Whirlpool oven for 3 years now. They make top of the line products and the oven cooks very well. I have cooked a lot of cakes and cupcakes in my Whirlpool oven. If I had to buy another oven it would be a Whirlpool.

IM single, and my current refrigerator meets my basic needs quite well. One drawback -- it has an ice making machine which I never use. Therefore, that takes up room in the freezer which could be used for frozen foods.

I have owned this Whirlpool Cabrio machine and dryer for almost 5 years. It has been a nightmare. I am forever getting it fix. Now its the notorious LD light, not draining, and it has actually drained, and the company I bought it from does not repair them due to so many problems. Got a plumber to look at it and got it to work.. This is after the company came, charged me 130.00 to tell me they dont repair it. I bought this machine because it was large and I have a big family, energy saver (no, it did not save as much as they claimed) and uses less water. The dryer is wonderful. But the 1900.00 I paid for them was not worth the price. I now have to go up and down my cellar stairs 6 times per wash to stop it, shake the hose, and restart it. A load of laundry takes close to 3 hours due to starting it over. I am gonna buy a Maytag which I use to have and take this to the junkyard. Thanks a ton, Whirlpool and I read all comments and they are ALL true.

I purchased this Maytag clothes washer in 2007. So far Ive had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.I have spoke to four different levels of employees at Whirlpool after escalating the service request. Each time they have told me they are unable to send a replacement door to me, stating that the product is out of warranty. I realize that the washer is out of warranty but I believe this problem is a design flaw. The plastic near the top door hinge breaks down and cracks after 2 years of normal use. The last person I spoke with Michael (would not provide me with a last name) said to write to the Whirlpool corporate office with my complaint.

Was baking a pie when suddenly noticed the electric range had caught fire underneath the bottom of the oven. I could see partially through the slits inside that the heating element was on fire. Could not get to heating element as it covered. Shut the door and turned the oven off so the fire would die out. DO NOT BUY THIS PRODUCT. I was baking pecan pie. Whirlpool is no longer a quality brand. Washing machine bought at the same time has been repaired twice since owning. Also, Aqualift technology is a joke. It doesnt remove any messes burned during cooking. I wish Id stayed away from this complaint. Bought a stove, washer, and dryer. Dryer has been the only appliance we havent had a problem with. We saved over a year to ripped off by Whirlpool. I expected a washer and stove to last far longer than 3 years. Actually would be 3 yrs come December. So disappointed.

In 2008, we purchased a Whirlpool Gas Water Heater from Lowes. Three years later the tank started leaking (this water heater had a 6-year warranty). Per Whirlpools instructions we were to return this one to Lowes for a refund (in hindsight we should have taken the money & went elsewhere to purchase a better brand!). As our plumber was removing the leaking heater we went to Lowes to purchase a new Whirlpool Water Heater upgrading to one with a 12-year warranty hoping that this one would last, it was advertised as the BEST one Lowes sells! After our plumber swapped out the heaters we returned the leaking water heater for our refund (remember this one had a 6-year warranty & only lasted 3 years).This past June (2015) our water heater stopped working, turns out the thermocouple went out which shuts the gas valve off. Called 5 plumbing companies in the Metro Phoenix area, not a single one would work on it! We researched the repair, called Whirlpool & was told that this water heater was out of warranty. Wait a minute! This one has a 12-year warranty & it is only 4 years old! Whirlpool told me that it is a replacement water heater so the warranty for this water heater is only 6 years (from the 2008 date of the purchase of the first water heater). It didnt matter that the replacement water heater was a different model & was more expensive than what was refunded to us. We replaced the thermocouple ourselves & got it going again. Last week it started leaking, called Whirlpool again got the runaround again, called a plumber who replaced it with a new Ruud for $1000.00 (Water heater + Labor).We went back to Lowes to try to get their help resolving this, the store manager said this was a Whirlpool warranty issue. We ended up taking the junk Whirlpool water heater to a recycling facility and getting $2.50 for it. Bottom LINE!! READ THE REVIEWS, THEY ARE TRUE!!! There was a class action lawsuit with a settlement of which I never received a notice for, I read about it online this summer, but it was too late to opt in. Dont waste your money on Whirlpool water heaters, no one will repair them, Lowes wont stand behind the products on their shelves, they get your money & hide behind the manufacturer & Whirlpool has very nice script to get you off of phone! Whirlpool used to be a trusted brand (do your research, I think they are the manufacturer for certain store brands! ). Our new Ruud water heater has a faster recovery than either of the Whirlpools that weve had; the drain valve is brass, not plastic like the whirlpool, it is overall a much higher quality.

The electronic panel on my 4 year old barely used wall oven went out when I used the self cleaning function for the first time. It is going to cost $400 to fix it and another $100 to replace the stainless steel sides. They will have to remove to get the oven out of the wall. The oven door is locked and cant be opened so of the wall will have to torn out as well. I called Whirlpool 3 times and have offered no assistance.

Admiral dryer 14 months old and contacts in the timer broke. I contacted Whirlpool customer service and was told too bad, not under warranty. Warranty was for 12 months. Obviously, the timer is defective. How much of a difference do you think 2 months makes? Customer service even said that the parts are made by humans so mistakes will be made. Really? Wouldnt that be considered a defect? Whirlpool has a great web site with a quality circle of promise. What a joke. Guess they dont care about the big picture or their customers. Ill never buy another Whirlpool product. Thats my circle of promise. The repair tech told me that when they go for updated training, that Whirlpool is the worst for providing them with any technical help or specs for their appliances.

We’ve had problems with our fridge where after we had it for about 2 months a crack formed on the inside, the repairman came and put a piece of tape, tape on a new fridge I wasn’t happy. Then we had our stove for about a month and the front right element went it was replaced but to this day it works when it wants to and I brought this to the repairmans attention when he came to replace an element in the oven and he didn’t even offer to take a look at it. We called Whirlpool on the 27th of December to get service on the oven and was told nobody could get here until the 2nd of January. This ruined New Years Eve Plans, New Years Day Plans and our turkey which should have taken a max 5 hours on Christmas Day took 11 hours putting our dinner off until 8:00 pm. We purchased the extended warranty ($700.00) to protect us from high bills for repair and this oven issue ended up costing us about $800.00 for meals out. I asked at the time of my call if there was some kind of rebate to cover our meals and the inconvenience over the holidays and they told me no, that’s pretty bad for such a huge company. Our dishwasher which is also Whirlpool hasn’t worked since day one, we had a repairman out and all he said was, run your hot water before you use it and use Cascade, it’s no longer under warranty and there’s pieces falling off and I have to wash my dishes before I put them through the dishwasher so what’s the use of having one. We purchased all Whirlpool because of the reputation but well never buy Whirlpool again or recommend them.

Purchased a Whirlpool top loading washer. The agitation cycle is unreasonably loud. So loud you can hear it everywhere in my home and cannot have a conversation within about 30 feet of it. When I ran it for the first time I thought it was malfunctioning and when I called Whirlpool I thought they would send a technician to fix the problem but they told me that the sound was perfectly normal for high efficiency washers! My other high efficiency washers were very quiet. The fact that they think this type of noise is not only normal but quite acceptable makes me quite certain to never buy any of their products again. Very disappointed to see what once was a quality company to be so lame.

I purchased the Front-Loader Duet in June of 2008. Like many of the consumers here, my machine began making a thunderous sound during the spin cycle. I contacted Whirlpool and arranged for service. The service call was $129, the estimate was over $1100 to repair (bad bearing). The machine originally cost $899 plus tax. I called customer service to complain. I had owned two top-loader Whirlpool machines; one for 15 years, the other for 12 years with no service calls ever needed. How can Whirlpool possibly justify what is obviously a design defect by telling me that I should have bought an extended warranty? I replied that in my experience, an extended warranty is an unnecessary expense for a Whirlpool product.

Purchased a Whirlpool double oven (WGE745COFH) in September 2018. It is now May 2019. After 5 service technicians verified the erratic temperature fluctuations in the ovens, Whirlpool insists that a +25 degree to -25 degree fluctuation in a heating cycle is normal. The motherboard was changed 3 times, and the sensors were changed 3 times, including hard-wiring the last set of sensors. I called Whirlpool and customer service says that is normal. Ever tried baking at a 350 degree setting that fluctuates from 375 degrees down to 312 degrees while trying to maintain a 350 degree setting? I understand there has to be some fluctuation, but either it took a lot of extra time or burned my food consistently. Ridiculous.So, with the help of wonderful people at Lowes (where I purchased the double oven) Whirlpool is refunding my money and Lowes has taken back the slide-in double oven. In my quest to replace it, multiple appliance sellers have told me that all the new ovens having motherboards and sensors have big fluctuations in the oven heating cycles. I find that unacceptable. My husband and other family members have worked daily in an industry where temperatures were critical. They used ovens that could maintain temperature within 5 degrees of set temperature with analog controls. The home consumers are being ripped off with cheap, sub-standard parts making throw away appliances and getting away with it. What do I buy? Havent figured that out yet, but have purchased a countertop toaster oven that bakes beautifully.

This Whirlpool fits in a 1962 brick split level kitchen perfectly. It is both beautiful and runs as hoped. It has a bottom freezer, allowing the top portion to hold a full Thanksgiving and Christmas turkey platter. I love this Whirlpool. It is also made in America!

In the last year, I have had to put in two sets of parts to my Whirlpool water heater (thermocouple) within three months in between each malfunction. Now the hot water is out again, and I need to have a plumber come and reapply new parts to the hot water heater. Whirlpool is refusing to send new parts to the less than a year old hot water heater until they speak with my plumber. It was purchased in December 2011. I am a disabled senior citizen, and we have not had hot water in over a week. Meanwhile, the weather is in the teens and has been snowing. I live alone and have not been able to wash dishes, take showers or mop my floor. Being a diabetic, cleanliness is very important to maintain good health. Living on Social Security, I cannot afford to replace my water heater parts every few months and my health cannot afford to not have hot water. Model number for this Whirlpool water heater is N30T61-303; the product number is 0733315.

Do not buy this washer. It does not get clothes clean. I use extra rinse (that negates the water savings) and still clothes comes out with stains on them. Some clothes are not even fully wet when removed after washings. I find myself soaking and pre-treating many items. White socks and undergarments are grey soon after buying. I always liked Whirlpool washer and dryer products, but this is a very poor product.

Purchased a WDF530PLYM3 Whirlpool dishwasher at Lowes in 2013. Now Ive paid $96.00 to Whirlpools authorized repairman to tell me it needs over $400.00 worth of parts (user interface and control board). He informed me with new digital controls, you MUST purchase extended warranty because they are not built to last and repairs are ridiculously expensive.

Whirlpool Cabrio washer Model WTW6500WW1 Ser C02670098 Type 580 is the worst appliance I have ever had. All the bad comments from people are all true! The washer leaves clothes wet. I get F1 error code or it just locks up and I have to unplug it and plug in again, twists clothes up and doesnt get clothes clean. I have always bought Whirlpool appliances because they were good but this washer has changed my mind about Whirlpool.

After months of careful research and comparison, I finally bought a pricey (over $2K) Whirlpool refrigerator with a bottom freezer and French doors with water dispenser on top. I really did not want any fancy features, just narrow doors because of my small kitchen, and a fridge on top because of my back pain. Since the date of purchase in May, 2014, I have had 4 service calls. The first was covered under warranty, but no cause of the sheet of ice collection and underside water leakage was identified; I did, however, receive a somewhat patronizing lecture on the importance of thorough reading and comprehension of the owners manual, and a statement that most of my service calls are for customer education. A follow-up service call, a few weeks later and also covered under warranty, identified the cause of the ice collection and water leakage: a faulty duck bill little piece of plastic in the drainage system that is a problem well known to Whirlpool. In mid-June of 2015, the ice maker had to be replaced, to the tune of $360.00. Today, I had a service call ($103.00) and received an estimate of $405.50 to replace the broken freezer drawer slides, which prevent the freezer drawer from fully closing. I will be applying that $405.50 to the purchase of the simplest model, non-Whirlpool refrigerator available, and have the Whirlpool hauled away. Besides the problems noted above, the center of the refrigerator freezes the food, while the freezer compartment arbitrarily defrosts. There are alarm icons that go from blue to red to alert you of the need to replace the (expensive) ice and water filter, refrigerator air filter and crisper freshener. Alarm bells ring to inform you that the doors have been open too long, but nothing alerts you to the fact that the freezer door is not completely shut, or that the freezer has gone into defrost mode because someone inadvertently brushed up against the control panel and changed the settings, or that water is pouring freely out from underneath the appliance. I have had to change my buying habits because fridge holds at least 15% less food, even though it is the same cubic footage as my previous (top freezer) one. Freezer contents easily slip down behind the top freezer drawer and jam the door open. I have to take most frozen boxed items out of their original containers and pack them flat in freezer bags to get enough storage. Some tall bottles do not fit anywhere in the refrigerator compartment, and have to get put in sideways. Even in the absence of mechanical problems, using this refrigerator is like packing and unpacking a suitcase many times a day. While Whirlpool customer service personnel were not overtly rude, there were dismissive and condescending overtones in some of the questions and directives I received from them, and another insinuation that service calls would not be covered under warranty if they end up being for the purpose of customer education. The extended wait (7+ days) for appointments with a Whirlpool-certified appliance repair company, along with the customer education exclusion, were absolute deterrents to the purchase of the extended warranty. Besides my personal disappointment and disgust with the purchase of this appliance, I am sad to see that the Whirlpool brand has slipped so far in product design, quality and customer support.

The first day I set foot in IKEA changed my life, innovative and sensible and affordable. Some years later I had the opportunity to remodel a kitchen and I immediately thought of IKEA. I used their online planner, researched the appliances and knew that they were made by Whirlpool and that they offered a kitchen package discount if I bought 3 or more appliances with all the cabinetry. So I hurriedly designed the entire kitchen from top to bottom with IKEA.Included in the design was my center piece, my 5 burner Praktfull Pro Gas/Convection oven range with stainless steel backsplash and top of the line hood fan, basically a thing of beauty! I loved it and I visited the store several times to look at it. I finally bought everything, and installed it. Absolutely the most beautiful kitchen in the world.We have a historic building and were on several historic tours, interviewed for the newspaper, our kitchen was the highlight of the tour. My gas range drew oooos and awwws. The range is an exceptional appliance, beautiful and amazingly efficient, easy to clean…I was in love. Then one day it happened, the love affair was quickly over, devastatingly over. The door fell off the oven and the hinge broke! Yes you heard me right, it fell off, but that is not the worst part. It appears that not only are there no parts to fix it… there IS no fix for it, period. The door fell off because it had been glued on!!! Yes glued on. Whirlpool and IKEA had actually manufactured an appliance that failed in less than 4 years of use and no apparent intention to ever provide service or parts for it. This is criminal and they should be fined for their neglect of the customer, their calculated malfeasance and fraud to the customer.So my beautiful kitchen has a big black angry cavity in it and now I must try to find a new range that will fit in the opening left by this piece of junk and also pay probably over $2,000 to $4,000 for it. Most of all I am heart broken, mad and distrustful of anything IKEA in the future. Oh and by the way, my entire house is IKEA, my living room, my patio, my bedroom (s), my library, my office! Ive spent thousands and thousands of dollars at IKEA. No more! THE FINAL INSULT: Ironically…. my kitchen was featured on the IKEA website!!!

I bought this Whirlpool Cabrio Washer 3 years ago. Yesterday will be my last repair. I installed a new tub (bearing failed have to buy a full tub to replace), new suspension rods and a new stator and rotor (cracked). Last year I replaced a drain pump twice, and a computer board. All of these repairs since I purchased this washer have cost me well over $900 for a $1400 machine. I dont mind replacing a pump every few years but these larger failures are unacceptable. We have moved back to Kenmore on some new appliances we purchased this year as result of trouble with Whirlpool. Whirlpool should send out a recall on the suspension rods; the existing ones seize at the top and stop functioning causing the tub to shake excessively. This led to the cracked motor (rotor cracked).

In the first year of my Whirlpool Washing Machine, the motor quit working entirely. Fortunately, the machine was under a 1-year warranty and the motor was replaced by a Whirlpool service technician. My big complaint with this washing machine is this: Even though you select hot water for the wash cycle, the machine has sensors in it that only allow the water to get lukewarm. If it senses the water getting too hot, it adds cold water to bring the wash temperature back down to 78 degrees F. Next time I will do my research and buy a machine that actually allows one to use hot water.

2 yrs after my landlord installed WHM31017AW1... Whirlpool oven stove microwave. The door cracked then another crack and pieces from door fell on stove. I removed all loose pieces then glued all cracks & loose pieces on door. Landlord thought door was being closed too hard, silly. After all reviews same, not buying replacement door but having different brand installed.

We purchased our fridge February 2017. It stopped working September 2018. It wasn’t staying cold. Under manufacturers warranty a repairman was sent out to assess the problem. They had to order the part that went bad. A week later the came back and “fixed” it. Total time missed at work 1 day. It stopped working again April 2019. It wasn’t staying cold. Under our Lowe’s extended protection plan a different repairman was sent out to assess the problem. They had to order the part. A week later they came back and “fixed” it. Total time missed at work 1.5 days. Yesterday (July 2019) we noticed it wasn’t cold AGAIN. Called Lowe’s and was told they could call it a Lemon and replaced until the 4th time it needed repaired. They would need to send out a repairman and assess the issue and make a repair. Our 3 yr extended protection plan expires February 2020. So we’re probably not going to make it Lemon status within the warranty. The fridge is French Door Bottom Mount model. Do NOT buy this refrigerator!

The dishwasher keypad failed after 1.5 years, went through 2 gas ranges, peeling paint and orange flame in less than a year. Now dealing with the washer, the pump is spitting out white plastic after less than a year. No more Whirlpool in this house.

We bought this Whirlpool two door side by side refrigerator freezer at Lowes at what seem like a good deal, until the problems start. On the refrigerator side everything freezes just as solid as the freezer side. We get to looking and find there is no air filter/damper installed. Try to call Whirlpool and you can forget it. 37 Minutes wait time, then a recording comes back and says now your wait time is 47 minutes, long story short you just get put on hold. No help what so ever. Lowes did give us an air filter. But we still got rock solid fresh eggs in the refrigerator. So it was not such a great deal after all. My wife has one big headache and mad as a hornet at Whirlpool. Bet we dont buy another Fridge from them. If I were you Id stay away from Whirlpool products. Have a great day.

I bought my Whirlpool over the range microwave WMH32L19AS November 28, 2015. We started having problems with it, working intermittently one year later. I called Whirlpool in January 2017 and they told me it was out of warranty and it would cost $150.00 for a repair person to just look at it. I decided to just keep using the microwave because I only paid $232.00 for it and I figured after parts and labor if would probably cost over $200.00 to fix it. I called Whirlpool back in June because the microwave wouldnt shut off and even kept running when you opened the door. Whirlpool sent out a repair person at no cost to fix it. But the repair person told me Whirlpool only paid for him to diagnose the problem. I had to pay for the repair. After working on the microwave and replacing sensors and fuses he determined the microwave irreparable. I called Whirlpool back and they just told me that my microwave is 1 1/2 years old and they were not responsible after 1 year and I should have bought the extended warranty. I will never buy another Whirlpool appliance again.

I bought my microwave on Dec. 8, 2010 and paid to have it installed. On June 29, 2011, the microwave quit heating anything up so I called Whirlpool. They sent a technician out and he repaired the magnetron. The tech said it was defective. I accepted that but then on Nov. 8, 2011, the microwave quit again, same problem. I called Whirlpool and told them I thought it was a lemon and wanted it replaced but they refused and said that they paid to have it fixed. They came out and fixed it. Same problem, the magnetron. Well, here we are another six months later, it has quit again. I have been on the phone with Whirlpool. I spoke to a lady named Barbara and she said even though its out of warranty, they would be willing to pay for the parts, not the labor. Of course, labor is more than the parts. So, I asked her whats going to happen another six months from here on. When it goes out again, she said that that was it. They werent paying for any more parts. I asked her for her supervisors number. She advised me to write a letter and someone would call me. Well, a lady named Donna did call and she told me the same thing. They would pay for parts but not labor and the offer was only good for 30 days. Also, I have the tech talk to their techs but she didnt have the number and maybe they could find the problem. Well, the problem is its defective. Thats all there is to it. We could fix it over and over again but its going to keep burning out. I told Donna surely I cant be the only one complaining about this microwave and her response was theres no recall on it. Something needs to happen. This cant be right. We spent hard-earned money on this product and shouldnt have such a problem every six months.

As a busy mom with 11 children, I needed a refrigerator that could stand up to the demands of my family. This refrigerator is great and meets my needs, but could use a few improvements. The side refrigerator shelves are not on very sturdy. When my daughter removed a jar of mustard, the shelf came off the door, fell onto the floor and broke. This could be solved by improving the gripping strength (increase depth) of the refrigerator door shelf holders. Additionally, the sliding freezer shelf is always crooked and has to be manipulated into place. This is most problematic when the freezer shelf is full. The freezer is not smudge-proof, but clean up is easy with a damp towel.

My whirlpool duet was extremely quiet the first few times I used it and seemed to work well. Then I noticed that it randomly drained the clothes but didnt spin them, it did it on different cycles, and I would have to run the load again on spin and drain, another 19 minutes of run time. After a week it began to make metal scrapping sounds on the spin cycle and vibrated to the point that it moved the pictures on my walls. I called Whirlpool customer service and they authorized a service call. In short, the service man was very confrontational told me there was nothing wrong and charged me $72. It still vibrates and randomly doesnt spin. But now after he took it apart it sounds like a jet engine when it does spin. Whirlpoolss response after repeated calls? Not a new machine, but another service call......

I hadnt had the machine. In no time, I started noticing brown rust looking spots on my whites and light colored clothing. I got to looking and had rusted out all around the bleach dispenser, entire area on the entire top. I was told to replace it. This would be about $200. Ridiculous!

My Whirlpool dishwasher is 11 years old and has performed satisfactorily throughout. The utensil container is in the door, saving room inside but making it a bit less convenient to remove. The results are satisfactory, but I carefully rinse everything before putting it in the dishwasher. I dont believe dishes with hardened food would come out clean without this step.

Purchased this Upright freezer model 160NZTQ02 approximately 2 years ago. Freezer had problems maintaining temperature from the beginning. Noticed it freezing up at air vents in back of interior. Unplugged, removed contents, and let defrost by ambient temperature (approximately 4 hours). After using this method for first three defrost periods (approximately two weeks apart) I began defrosted with hair dryer, then moved on to heat gun. Bottom line is this junk wont hold temperature and freezes up every few days to a week. No more Whirpool for me.

We bought a Whirlpool cook stove with a black top in 2009 and this year, in 2011, while cooking a pot of stew, the stove top burner began to make loud popping sounds. When I went to check it out, there was smoke coming out from under the pan and pieces of glass that had exploded out in small chunks. When calling the customer service line at Whirlpool, they told us that it was no longer under warranty and could not be of help. Their only explanation was that they would only cover a new stove top if it had cracked or broken this way when putting a cold pot on a hot burner. They said their technician could tell if this was why the shards of glass were exploded from the burner.

I am very upset. I bought a Whirlpool range (model YGFE461LVS) 2 and a half years ago and today when I tried to bake a cake, the oven overheated (as if I had put it on broil) and although the display box showed that it had turned itself off, the oven kept heating and getting hotter and hotter, I had to unplug it. I feel like I have bought disposable appliances! How could I have such serious problems after only 2 years? To top it all off, this past week my fridge (also a whirlpool, model WRT779RFYM10) also started acting up. Water is leaking all over inside the fridge and the freezer. I have to clean it up everyday.

Purchased a home recently that had a Whirlpool dishwasher installed within it. Havent lived here for more than 2 weeks. Go to use the dishwasher a week ago and the dishwasher wont turn on. Its brand new! We tried resetting the breaker and all the tricks on the website page. So we called Whirlpool to have them send someone out and diagnose the problem... a week later. The appliance repair man comes out and says its not receiving the proper voltage for the dishwasher to run. So I contact the electric company that installed the electric wires within the home and they came out the next day to check their work. The electrician found that there was the proper voltage coming into the lines for the dishwasher to run and in fact it is the dishwasher. So at this point Im back to square one and called Whirlpool again. At this point, I just wanted them to replace the dishwasher with a new one (same model, no upgrade) since it hasnt even been 30 days of owning the thing and its already having issues. I havent even used it once. I didnt think I was crazy for asking for a new one. Especially when the problem seems to be electrically related. They tell me another person has to come back out and deem the product unrepairable for them to exchange the product for a new one. They tell me its going to be yet again another week for someone to come deem it repairable or not. But wait heres a 75 dollar Visa gift card for your inconvenience. How about you spend the 75 dollars on hiring a technician to come fix it today? Had a similar problem with a LG appliance and they sent me a new one with no hassle without even sending a tech out to see if it was repairable or not. Buyers beware! Dont waste your money on Whirlpool. Clearly they do not care about their customers. They would rather spend more money in technician fees than to just admit their product isnt functioning correctly and replace it.

We were a Whirlpool family, and have been using a Whirlpool front loader – Duet Steam Model # WFW9500TW - for the past nine years without any issues until recently when it started to vibrate. Technician sent by Whirlpool blamed it on failing bearing and that it was cheaper to replace than to repair (In hindsight, I wish we had tried repairing). Naturally, we decided to replace with a new front loader from Whirlpool - Model # WFW6620HW. Our previous version had a max spin speed of 1000 RPM and a capacity of 3.5 cu. ft. This new one has a top spin speed of 1160 RPM and a capacity of 4.5 cu. ft. The main problem with our old one was vibration, and this was being caused by the washer going into high spin while the clothes were not evenly distributed throughout the drum. In one spin, the clothes would spin perfectly without any vibration, but in another spin of the same cycle, the washer would not allocate that same clothes properly throughout the drum, which leads the drum to cause vibration from unbalanced high spin. Vibration is a problem, because like most Americans, we live in a wood frame house, and have a basement underneath with the washer located on the main floor. Vibration from unbalanced high RPM spin gets sent down to other areas of the house, causing damage, drywall cracks, separation in trims, etc. And these are all only the damages one can see with their eyes.One point about vibration and some myth busting. Provided that all your washer legs are meeting the floor and not on a saggy floor, your washer should not vibrate more than it does during an empty spin. If it does, then it is due to faulty, poor design/engineering. What happens is when the steel drum becomes unbalanced with laundry in high spin, it starts to shake as more of the weight is on one side, which one can notice looking inside the washer window. There are concrete weights fastened to the top and bottom of drum to keep the drum in place and to reduce its shaking tendencies. However, this weight also causes the washer cabinet to wobble if the drum itself is shaking. This wobble in turn causes the washer legs, which may be firmly grasping the floor, to very slightly come off the floor, which one can feel if touching both the washer feet and floor with their finger at the high spin of an unbalanced spin. And that motion of legs coming off the floor and hitting back at high RPM is what causes vibration to be felt on the floor and to be seen on the cabinet. Of course, this effect is amplified with washers that decide to go into an unbalanced spin with an even higher max spin. When our old washer perfectly balanced the clothes, it behaved like it was running high spin while the drum was empty. This is how all washers should behave, especially in America where the vast majority of homes are wood frame based. However, that was not what we experienced with this new Whirlpool. If a washer is not capable of balancing out the clothes, extra function or feature should be deployed in containing the drum shake to within the drum, and not allow it to escape.First, our old front load Duet Steam Whirlpool was Made in Germany. This new one is ‘assembled’ in America. The door window of the new one is plastic and feels cheap and flimsy, but I expect all the darker color door windows of newer front loaders to be plastic. Consider it cost cutting. We did not look for additional anti-vibration technology because our old Duet didn’t have anti-vibration features aside from its two springs and four suspensions. We decided not to use Load & Go because I have personally seen liquid HE detergents gum up over time, so I didn’t want to risk it gumming up inside the washer.After the installers left, I spend an hour cleaning the outside of the washer to perfection. Sadly, time wasted. Once I was done, I first did a wash without clothes, and then with clothes in Normal, fast spin cycle with drum about 2/3rds full. Just pants and t-shirts. There is a recirculating pump at the top of the drum to distribute the water, and to also distribute soap mixed water. But I am not sure if this is without problems. These pumps can collect soap residue with time, and you will eventually end up rinsing the laundry with soap mixed water even in rinse cycle.In getting to the first spin in wash cycle, I was flabbergasted to see how, just how rudimentary, I want to reiterate the word rudimentary, the load detection was before entering high spin. Our nine-year-old washer had a more comprehensive one. The new washer would spin the clothes at very, very low spin and simply see if the drum is most evenly spinning. That’s all. Compared it to our old washer which would also shake the drum to see if there was movement from side to side, because clothes can change their position when entering high spin. This rudimentary load detection causes the new washer to create an even worse uneven load distribution around the drum before spin, even though it may seem even at very low RPM. So, why is the new washer’s load detection so basic? I believe it is due to ball bearings.Front load washer models from other companies employ ball bearings to reduce vibrations from uneven loads. Whirlpool does not employ such feature, at least, they do not advertise them. However, to my surprise, I hear metal balls hitting each other every time the drum direction changes during the wash cycle. I inquired Whirlpool about this and I received contradictory responses. My theory is that the basic load detection before spin speed is used because Whirlpool assumes any changes to load distribution will be taken care of or reduced by the ball bearings of the washer. But this ultimately allows the washer to go into more uneven spins. The bearings may also be used to increase the tolerance of what is considered an ‘unbalanced load’ in order to get the washer to go into spin cycle faster, decreasing the time involved of the washer to go into spin cycle. Sadly, to my dismay, the new washer ended up causing a worse vibration than our old one with failing bearing.I called up the retailer the same day of delivery and complained of vibration. He first sent an installer to see if it was installed properly, and upon showing the installer of the vibration issues, the retailer sent me a new washer couple of days later thinking the first one was a lemon, and even though it has less noisy draining noise, it too exhibited the same issues with it going into significantly uneven spin. In the end, we decided to return the Whirlpool washer all together, at a loss of $200 because the retailer did not hold up to their spoken return policy.We have done many loads in this washer to see if our loading is an issue, loads of varying sizes, loads of varying types, loads of weights, and we maybe only had an evenly distributed load around the drum about once or twice. Once it was a King comforter. But, like our old washer, this too ended up not distributing properly around the drum in the final spin cycle and started vibrating, even though it was vibration-free in the previous high spin cycle. This proves that the problem exists directly within the washer, not the floor, leveling, load, etc.Some other problems with the washer: - The washer door, Load & Go dispenser at bottom, and single load dispenser at top are all plastic parts which all vibrate significantly during fast spin cycle. Especially the Load & Go dispenser which keeps hitting the cabinet to make banging noise. - Drain sounds are much, much louder than our previous Duet. It was even louder in the first one we received. Combine this to uneven spins and this washer can perhaps compete with an engine in terms of the sound it generates. - Single use dispenser at top left will hit the washer door if washer door is opened when the dispenser is also in open position. - Buttons are sometimes unresponsive, to which I have to power off and try again. But this has only happened a couple of times.- There is a small ¼ in. opening where the steel drum meets the rubber gasket, opening in which items like coins, etc., may fall through and are irretrievable. Don’t think small socks would be affected.To potential buyers, I suggest you proceed with caution when it comes to this washer. Understand the retailer’s appliance return policy and make sure it is shown in paper. It can save you a lot of headache. Get the extended warranty of three years because manufacturers only give you one-year warranty for a reason. I would also suggest that you avoid this washer at all costs if you have any floor level below where this washer is to be installed, especially if the level below is a basement. Your house is more important and more valuable than a $1000 washer.In the end, I am very disappointed in Whirlpool, an American company. Perhaps Whirlpool focuses their attention on top loaders, not front loaders. But Whirlpool had nine years to improve their washers, and it is sad that we may now have to go outside of America for a quality product to be used in American homes. P.S. No solicitation please, Whirlpool. This washer is in the process of being returned. P.S.S. I already posted this review in Whirlpools website, and it is under moderation.

We purchased our Whirlpool Cabrio platinum washer about 3 years ago. I am completely frustrated with it. When it is on spin cycle, it sounds like a freight train going through my house. During the rest of the washing... it squeaks. And right now this is the 5th attempt to wash the same load of laundry. Because it keeps getting unlevel and it will not continue after I move the clothes around to get it level. So I have to start all over. There is not a spin cycle option that is available by itself. Every time I have to choose the rinse/drain/spin option. Obviously it is not under warranty anymore! Only a one year warranty... really pathetic! And when we called they offered us a little discount to buy another one. No thank you!!! Wont ever buy Whirlpool again.

We purchased this Gold Series Whirlpool Dishwasher about 4 years ago. It worked very well up until April of this year. At that time, the main pump stopped working and it has to be replaced. There are just two of us in the household so the dishwasher was only used 2 or 3 times a week. We also kept it very clean with no build up. The gasket around the soap dispenser came out and one of the wheels fell off of the bottom rack. We just feel that 3 1/2 years is too soon for a major appliance to stop working and fall apart, especially given the light usage.

I purchased this Refrigerator Model #wrb322dmb, bottom freezer, 21cu ft. last year on July 3, 2015. In September I noticed rust spots on the top door. I called Home Depot where I purchased and they directed me to Whirlpool. I did purchase an extended warranty with Home Depot. Whirlpool did replace the top door. Thought that took care of it. Today one year and two weeks out of warranty, I again notice rust on both doors. Called Whirlpool. They said too bad out of warranty, not considering I had a previous report of this very same issue. So since I am very unsatisfied with this result and the fact that an expensive product is rusting, I decided to share to try to prevent someone getting stuck. Stainless steel is not supposed to rust which leads me to believe that it is not Stainless steel, but a Stainless Steel finish and not a very good one. So I am stuck with a rusting $1200.00 refrigerator only after one year. I have always purchased Whirlpool, but no more. They lost a 40-year customer. I have always bought American made but no wonder people are not buying American made any longer. TO SUM IT UP WHIRLPOOL STAINLESS STEEL APPLIANCES RUST! DO NOT BUY!

Cabrio Washer WTW6600SW1 - We purchased this washing machine back in January of 2007 and have had nothing but issues with it. We thought Whirlpool was an upstanding brand and weve found out otherwise. They havent stood behind their product or the issues we have had along with all the other people. There has been a Facebook page about the Famous F1 error code. We have had numerous other error codes we have had to pay to have someone come out to fix. We paid almost $700 for this machine and have had to pay out several hundred more dollars just in repairs. Not worth the money and the company doesnt deserve to be in business if they dont back their product. I get buying a warranty, but if they are same problem with so many machines, it sounds like a manufacturing defect to me.

The dishwasher performs well but it is a little loud. The salesperson said that if I had purchased the model with a stainless steel tub, it would not run as loud.

8 cu. ft. Cabrio® High-Efficiency Top Load Washer with Steam - I bought a new washer. It did a poor job rinsing and spinning dry. Whirlpool customer threatened me that a service charge may be charge if the repairman came out and found nothing wrong. After calling three times I ordered a repairman out. The repairman explained that only way to prevent soap residue on your clean clothes is to use the bulky and deep water options. Also dont use high spin or when it spins your clothes dry, it leaves them in a tangled mess that requires ironing to remove the wrinkles. This washer is not ready for the market and must be removed until they can perfect it. It cost me $200 to return and exchange this model for the Front Load Duet, which works excellent. Whirlpool should be ashamed to have ever put this machine on the market.

After much frustration and disappointment, as well as 2 huge repair bills with my front loading washing machine I sent it off to the scrap yard, still looking brand new, and went back to a top loading machine. I purchased a Whirlpool top loading, high efficiency, low water machine. I have had it for almost 2 years now and am extremely happy with it. I would highly recommend it. Fairly quiet and easy to use and takes very little detergent. It does not have an agitator so it is gentle on clothes. I know some users have complained about tangled clothes but, in my opinion, if it is loaded correctly this should not be a problem.

I purchased this model 2 years ago. I absolutely hate the fact that there is not enough water dispensed to clean my clothes. Part of my clothes dont even get wet, therefore, I have to press pause and add 2 to 3 gallons of water during the wash and rinse cycles. I do like the spin cycle as long as it does not get unbalanced.Wished I had never purchased it.

We bought a new Whirlpool just 3 years ago. The first year under warranty, we made several calls for repairs on the water and ice dispenser. The water was never cold and never fixed. Just after the warranty expired, the water stopped dispensing completely and now the ice will not dispense. We bought this refrigerator to have cold water and ice at ease, but it never happened.

Horrible. We purchased the set In October 2010. It worked great for a little over a year. (Go figure, just out of the manufacturers warranty.) The washer stopped spinning out water. Every other cycle completes successfully. The diagnostic cycle is also successful but once there is clothes in the machine, it wont spin. I called customer service and was told that a one year warranty was $230 and service is $130 plus parts. After reading another horror story, it seems that this venture is going to cost us around $450 for a new circuit board. Where is that class action suit at again?

My $700 Whirlpool Cabrio washing machine just broke after only 16 months of having it. The error code that comes up is f 51. With some research, I found that these machines are notorious for breaking down just after warranty with an f 1 code for older machines and an f 51 code for newer machines. Whirlpool is well aware of the breakdowns and the defect inherent in these machines and still sells them with no warning or no recall to fix the problem. I contacted the company and they refused to fix it for free and I understand the fix will now cost me another $300 to $400! What a scam! I will never buy Whirlpool or any of their other products again!

I bought the Whirlpool Duet front load washing machine. It was a piece of junk and I bought it 3 years ago. Sounds like a jet taking off during spin cycle and drain.Well, let me tell you, its terrible. It walks out of the space its in during spin all the time and the F Codes. Im done! Just replaced the pump and motor for the drain on the thing and unplugged it several times to reset it. Still is giving me F codes.Im done, I tell you! Done! This has been going on since we bought it!

My family purchased a newly built home from a reputable homebuilder on December 21st 2019. On the first week of January 2020, we noticed that our upgraded Whirlpool dishwasher, model #WDT730PAHZ0 was shutting off mid cycle, resulting in dishes remaining dirty. The technician gave us an estimate of nearly $500 for replacement of pump motor assembly. He also informed us that this particular model is well known for having this defect. We are requesting that Whirlpool stand behind their reputation for producing reliable high quality products by replacing our dishwasher.

This is the worst washing machine I have ever owned. I have had the Whirlpool Cabrio for less than three years, (4 people I use it for), and it is so loud when it is in the spin cycle, you think a jet airplane is taking off inside your house! Apparently the bearings go out of these machines when you use them! I called the company and all they want to do is sell me an extended warranty for over $300.00 for another year! Not doing that! I paid over $1,000.00 for this machine. I thought it would last a long time! Wrong! Please save your money and get a simple old fashioned one! I sure wish I had! Whirlpool doesnt care about their customers, or they would stand behind their products!

We have had a Whirlpool hot water heater for 6 years and 14 days. Note the 14 days. It has been nothing but trouble and we have called the company repeatedly for help. It finally stopped working altogether 14 days after the warranty ran out. Thank you Whirlpool for nothing! It had a filter on the bottom of the heater that constantly had to be cleaned which was next to impossible. We had to buy a special brush to try to reach it. My husband had to take it apart several times a year and clean it to keep it running. Whirlpool should have replaced it within the first year but instead offered many suggestions about cleaning and etc. so they would not have to replace. Today it is out of my house for good and I would advise anyone reading this to beware! Horrible product!!!

I purchased this machine in April and already, the right leg is rusted and the under seam of machine is rusted. I have throw rug under it and where the leg is, there is rust on the rug. I called service from Whirlpool and 2 servicemen came out. The first one told me I was loading it wrong and the water was splashing over the inside tub to rust the leg and I asked, So why is the seam under the machine rusted? No answer. The second one came out and told me he could not find anything wrong with the machine and doesnt know why it is rusting, but he never gave me a paper to sign off on. He also said that maybe it was rusted when it was delivered. Not!!! Then I call P.C. Richard in Watchung, NJ where I bought the machine at and told them about the problem. They sent a serviceman out and he said that the bleach condensation is causing the rust, its known fact that this machine has this problem. He said that the water does not run through the dispenser but there is a model that does. I want a credit on this machine and get the upgraded one. It states on the machine that I can use bleach but it doesnt say it will cause rusting. I want you to tell me how a 9-month-old machine is rusted on one leg and the seam underneath is also rusted!!!! I had a machine for 10 years and it wasnt rusted. I am very unhappy with this product and with the customer service of Whirlpool. This is my first Whirlpool washer and I would not recommend this washer to anyone. I paid $600.00 for this washer and it should not be rusting.

I purchased my Whirlpool Gold Series refrigerator from Lowe’s in Rockledge, FL. This was my third purchase after returning an LG Refrigerator as well as a Samsung refrigerator for having multiple defects! My Whirlpool Refrigerator purchased June 2014 has motherboard replaced that showed obvious evidence of factory board flaws when boards were manufactured. Top mounted ice maker drips so much water it fills my veggie draws with water ruining my food. Mold is present inside my ref now from constant leaks. Drawers were replaced by tech also due to ill-fitting design during first few months. Water will not dispense in door after one year, gave up using it. This is a horrible and very expensive appliance wrought with POOR DESIGN FLAWS. WHIRLPOOL does not care about its consumers. Their engineers must be some of the worst in the world. Our old 70-year-old kerosene powered refer in the Bahamas is still making ice, yet most modern day refs are like buying cheap home computers that constantly need service to keep them running. It’s a lifetime investment with $89 first service visit to determine problems then weeks of waiting for parts and second visit for the repair to be completed until next electronic malfunction. DONT BUY A NEW WHIRLPOOL APPLIANCE. WAIT AS LONG AS YOU CAN FOR ALL THE CLASS ACTION LAWSUITS AGAINST WHIRLPOOL & Kitchenaid to play out.

Whirlpool convection/microwave GMH6185XVS - In 2011, we purchased a whole new kitchen for our home with the top of the line Whirlpool products. The sorry side of this project was our microwave. This product has been terrible for us! It has been removed from our wall 4 times for failing... and four times we have gone for weeks at a time with a big hole in our kitchen wall!! All of the failures were due to the microwave not heating food or drink, and all, according to our local dealership, were for various different reasons. Again, it has failed and our local appliance center who we bought everything from does not want to deal with it anymore. I dont blame them... I dont either!! It looks beautiful up there above our range telling me the time of day... My wife and I are older adults and take very good care of everything we own. There certainly has never been any abuse to this product (not to mention we spend half our year at a winter home so this microwave only is used for 6 months a year). I contacted Whirlpool customer service about the reliability of this product and their response was that it is now not under warranty and we should deal with our local store about repairs. I have a small Sharp microwave sitting on the counter below this crappy excuse for one that stays there all the time in anticipation on the Whirlpool going down!!! The $60.00 Sharp never fails me!! This was our 2nd time around purchasing all Whirlpool products for our house. We did the same thing when we built back in 1990. All appliances performed as they should have back then. It seems Whirlpool integrity has gone downhill. I will never buy another Whirlpool product nor I will recommend to anyone I know to do the same. Good luck to anyone who purchased one of these.

BEWARE THE TEMP CAN BE 25 degrees off high and 25 deg lower and Whirlpool says that is within specifications. My oven temp was set at 350 and nothing was cooked... After 7 repair calls with their certified repair companies (the 2 worst repair companies that I have ever used) I was told that if you set your oven at 350 that if it stays in between 325 and 375 that Whirlpool claims that it is working fine and will not do anything. I called and talked to customer service and asked the lady that if you set your oven at 350 should it stay within a few degrees of that and she said YES.The people that work at Whirlpool do not even know what kind of junk that their company is selling. I asked to return it and get a more expensive model hoping that it would work better but they said that they sell ovens and do not buy them. Be sure to get in writing from your sales person that your oven will constantly hold the temp within a few degrees. I tried to do the Whirlpool survey but after 11 attempts they said that there was errors in receiving and they did not get it. If you buy Whirlpool then you did not ask the right questions. I WILL NEVER BUY Whirlpool again (unfortunately I have a Whirlpool dishwasher and refrigerator that are not much better) and if you do you will say the same things and be out Thousands like I am.

I bought the Whirlpool Gold Series dishwasher on November of 2014 from Home Depot. The first thing that happened was that it started to leak. I called Whirlpool and someone came out to look at it. It took about a week for them to come. They said it was installed incorrectly and they do not handle installation issues. They left. I took the dishwasher out and reinstalled according to the guide. It still leaked. The dishwasher had to be perfectly level before the leaking stopped.The next issue was that the dishes were not getting clean my dishes. The top rack was the worse. I called Whirlpool again. They came out, took the dishwasher apart and said the part called the diffuser had become dislocated. He placed it back into its proper position and left. This was April of 2015. The dishwasher did an ok job. Some dishes still came out with food on it. By the end of 2015, close to the warranty expiring, the top rack was no longer being washed. I took the dishwasher apart from the inside and found the diffuser was not in the right position again. So every time I want to run the dishwasher I need to take the spray arms out and the racks until I have access to the bottom of the dishwasher to reset the diffuser. Now the warranty was expired, Whirlpool wanted about $150 just to come look at the dishwasher. Sears wanted $59. So I called Sears. Their tech said the dishwasher has a broken motor. For Sears to fix it would be around $400. I called Whirlpool. I felt that the motor was already broken within the warranty period and that the problem finally got diagnosed now. Whirlpool felt this wasnt the case. Their price to fix was also close to $400. Now I need to buy a new dishwasher and throw away a one year old dishwasher. Only this time I will buy the extended warranty. Overall, poor product, poor customer service, and poor warranty coverage.

Has multiple wash Cycles. Big enough to wash a comforter. Has a delay setting so I can set it 8 hours in advance. Easy to load, easy to add the wash ingredients. Its a top load so its easy to get everything in and out.

My fridge stainless steel doors rusted on after Whirlpool Customer Service told me to buy and use Affresh (a Whirlpool product) to clean them! The fridge was only 12 days old when this occurred, imagine my shock and disappointment. Whirlpool Customer Service reps then sent me another one of their products Whirlpool Stainless Steel Brightener with instructions to clean it every day for 3 weeks and it would resolve the rust problem. It didnt resolve the rust problem. 2 repairmen from different companies have looked at the doors and shook their heads that Whirlpools own Customer Service department recommended a product for a fridge that rusted it and then they take no responsibility for it! Whirlpool knows these stainless steel fridges have the potential to rust. Its listed in their manual. Unfortunately, buyers arent given a copy of that manual to peruse BEFORE they buy the product. I would never have purchased this Whirlpool fridge had I seen that! I have now since read of other Whirlpool stainless steel fridges rusting.

I bought a Whirlpool top load washer. In less than a month it had to be serviced by their recommended service repair. It has never worked properly. It malfunctions almost everytime it is used and takes at least an hour to wash even a small load. At first I thought I may have acquired an odd lemon. After talking with several friends who had bought the same Whirlpool model I found we all had the same complaints. My old machine could wash a king size comforter in 36 minutes... that was energy efficient.