I like the washer for the most part. The thing I dont like is that even though I always keep the door open after doing a load of wash, the gasket continues to grow mold requiring me to do a monthly bleach/sanitizing process which is different than doing a bleach load of wash. The gasket also needs to be cleaned frequently. This is in a front loader.

WARNING: Do not get the warranty plan through Whirlpool if you have stackable washer and dryer, you will have to remove the dryer yourself before they come out to service your appliances. I was willing to pay extra to have them take it down, the contractor said I had to call the extended plan service, yet 6 telephone numbers later to include the complaints department to no avail... Whirlpool contracts out so get your own and you may save a few dollars!

I bought a range on 2/11/11. On 2/14/12, I cleaned the oven for the first time at high temperature and noticed burned grease marks which appeared at the inside of the glass in front of the oven. I called for service and the repairman took apart the door and cleaned it. He said it would probably happen again. There was a leakage somewhere and he couldnt repair it. I think it is a quality control problem at the manufacturing levels.

I bought a Whirlpool water heater from Lowes in the fall of 2009. For the first 4 years it worked fine. Since the spring of 2015, it started to stop working. I called the company, and they recommend their contractors to fix it. In less than a year, I had it repaired at least ten times. I spent more to repair it than I bought it. This water heater has a 10-year warranty on it. Per the companys recommendation, I replaced the thermocouple, clean it, have it regularly serviced. The technician told us we need to change the gas valve assembly. When I called, they sent a burner assembly. When I called, they asked me about the exhaust pipe, whether it is go through the roof or go through the side of the house. I took several pictures of the exhaust system and sent to them. I called, one of the people on the company side said my exhaust was wrong, and need to be repaired by a HVAC company. I asked what is wrong? They dont tell me. I sent emails, and called to ask an answer, and got nothing. My impression is that they dont want to deal with the issues and simply want the consumer to get tired and replace the water heater. It really shows the total disregard of the interest of the consumers. This should not be the way people do business in the United States. When a big company has large numbers of lawyers, they can ignore the law. What a corrupt system!

Bought a standard 18 cubic foot top mount Whirlpool when moving into my first apt. The refrigerator cost a little over $500.00, is spacious and energy efficient. No ice and water in doors and no chip boards for any controls but still working perfectly. It is now 30 years old and never even serviced. When buying appliances get basic, do the job units and nothing with chip boards. They are still sold today and the fridge I have costs less now.

Four microwave ovens to finally get one that works. Four months after purchase, the French door fridge accumulated ice, 3/4 thick, in the bottom of the freezer compartment. I had no knowledge of this until the drawer became difficult to open and close. Lowes is replacing the unit.

I purchased a brand new Whirlpool washing machine only 2 yrs ago. Rather than lasting upward of 10 yrs with normal use as advertised, the machine is nothing more than a giant wash tub. It doesnt Drain and Spin properly. The clothes are still wet at the end of the cycle and I have to either attempt to wring all items by hand or set the machine to Drain and Spin for a second time. Now, it no longer agitates the clothes during either the wash or the rinse. I am SO disappointed in this and very angry that I trusted this well known brand with my hard-earned money. I am also angry at myself for not reviewing internet posts as I am hearing the exact same experiences by others time and again.

The wash machine is JUNK. We paid $2500.00 for our washer & dryer at lowes in 2012. I HATE IT from the start. It has destroyed most of my clothes. I hate doing my clothes. The water does not get my clothes wet, they dont get them clean AND the washer dont even get them wet. THEY need to do a recall or get us a lawyer. ALL the money I have put in this washer. The price we paid for them is a SHAME. IT is WRONG they are telling people that this washer is the best. They lie. I HATE HATE THEM.

2 years of use the wash plate went. $150 later, one year later wash plate went again (the wash plate is all plastic, the motor spline in metal total stripes the plastic teeth in the wash plate) I replace myself. 3 weeks later the shift actuator failed which cost another $60 which I replaced. Now the bearing is going. There are only 3 people living in the house. I would stay away from the top loader washers from Whirlpool h2 low series. Huge disappointment.

Whirlpool Gold Refrigerator, #GI6FDRXXY07 ICE MAKER PROBLEM - Ever since we bought this ref in 2012, we have been facing problems one after the other. First the refrigerator was shutting off on itself thawing the food the ref & freezer. (When we were on vacation, in summer of 2012 , it was a disaster when we returned home.) This a continuous on going problem... not fixed. Second 2012 Spring the Icemaker shuts off spilling water at the dispenser, when called customer service they sent a technician who replaced the ice maker. But again the icemaker is spilling water or leaking now. Third 2013 Winter, the bottom freezer was leaking and ice buildup at bottom. We have been having problems ever since we got this. WHIRLPOOL YOU HAVE DISAPPOINTED US, its been an exasperating experience. Please Help, its not our fault for your poor design & faulty product.

I purchased a Whirlpool Cabrio just over a year ago. The washing machine does not clean clothes! While under warranty, a service tech came out to look at it. After hearing the problem, he replied that it was a common complaint and that he could not fix the machine because the problem was that it is so poorly made that it simply does not work. His recommendation was to come to terms with the loss of a thousand dollars as Whirlpool would not rectify the problem.Whirlpool really showed their true colors when they refused to cover the repair tech visit. Whirlpool supervisor Kitty explained to me that customer advice was not covered under warranty and that we would have to pay the bill. Highlights of her argument were that we should just rinse the clothes multiple times and they would eventually get clean. She also mentioned that if the machine really did not work as described, we should have complained sooner even though it was still under the one-year warranty. Whirlpool will sell you junk backed with horrible customer service. Beware!

My refrigerator & dishwasher were purchased less than a year ago. Ive already had all the doors replaced on the fridge and the new ones are rusting. Discovered same issue with the dishwasher. The company doesnt seem to be overly concerned with remedying the issue. No sense of urgency or concern for the customer.

I purchased my Whirlpool washer and dryer Cabrio Platinum model in September of 2014 from Lowes and have never been so disappointed in a washer in my life. Not only was it the most expensive washer and dryer set I have ever purchased but it is the absolute worst in performance. It has destroyed most of my clothes and linens, doesnt get them as clean as my former Samsung front-loader, and is constantly twisting up the clothes, getting out of balance and requiring me to adjust the clothes once or twice during each wash cycle. On recent research, I have found that I am not the only one experiencing these problems. Whirlpool should RECALL this series entirely! And I intend to post this review every place I can to prevent future sales of this horrible product.

We purchased the model WFC7500VW, 24” washer and accompanying dryer in June of 2015. Within a couple of months, the water pump went; also we continually had to take the front panel off and clean out the filter when we get an A11 code! Now we experienced an F06 code... This code means the washer can’t go into high speed. The repairman (Whirlpool recommended), told us that a new tachometer motor, etc would run $500-$800 with labor! He also said that the noise the drum made was bad. My dryer works fine (only complaint is the grinding noise it makes, which Whirlpool told me is normal)... I would like to purchase a new washer, but don’t know what will fit under the dryer. I do not want ANY Whirlpool product!

As long as Whirlpool continues to use JB Hunt for delivery and installation service of their products, I would stay away from ordering. JB Hunt visited my home 3 times, and each time left with the dishwasher as they arrived without the appropriate tools to perform a basic installation. Whirlpool also sent 2 damaged dishwashers that could not be installed. Buyer beware.

Whirlpool GX5FHDXVB03 french door refrigerator: Continual water leaks. Condensation freezes in bottom of freezer compartment then leaks out on to floor. Per repairman, this is a common problem with this model which theyll come out and fix (remove ice and run hot water done drain line for a cost nearly $150) but it will happen again and again, etc. I cant tell you how many times weve had to perform this task. This is an engineering design defect that Whirlpool should fix.

Its supposed to be energy efficient yet it takes AT LEAST two times as long to get one load done, regardless of size or cycle preference! Now laundry takes all day! Literally! And why is there a lid lockout? Did someone accidentally fall in? If I drop something after Ive pushed start, I have to wait until the machine unlocks the lid. Why? This seems counterproductive. Its a top loader!

We owned a Whirlpool Duet washer that went out in late December 2011. We bought another Whirlpool Duet washer on January 8, 2012. On July 31, 2012, it stopped working with the error message F24. In WV, Whirlpool contracts their insurance/warranty through ACE Appliance. We scheduled with ACE the next day. They came out on August 6, 2012. The repairman told me it would be 7-10 days for the part. The part was on back-order, so in reality it took 17 days before they returned. It was repaired on August 23, 2012. Today, September 17, 2012, the washer stopped working again with the same error: F24. Whirlpool will do nothing to replace the washer, even though it is less than a year old and we paid $900 for the washer. This is the second Whirlpool we have owned that has crashed. I have two small children (4 and 2) and I am due with number 3 in 3 weeks. While the washer was broken, I spent nearly $80 at the laundromat for washing only - I carried baskets of wet laundry home to dry. And now I get to repeat the same exact struggle less than a month after it was fixed. When asked, the customer service rep told me that no matter how many times it broke, all they would do is send a repairman. They never ever replace appliances regardless of the problem. I am unbelievably frustrated and I want to tell everyone that I possibly can to stay away from Whirlpool appliances! Do not buy them new! Their manufacturers warranty is a joke!

Whirlpool Dishwasher purchased at ABC Warehouse in Chesterfield, MI and was delivered on 10-2-2014, and one year later, we noticed that the tips of the lower basket were coming off. We contacted the holder of the extended warranty (5-yr.) and also Whirlpool. Both replied the fault was cosmetic and was not covered by warranty, that only mechanical/electrical components were covered. When we were buying the extended warranty, we were told that we were covered for all issues that may occur. We werent told cosmetic flaws were not covered. I guess consumers should, before buying a new product, make a specific list of possible problems, and make sure whats covered and not covered. We have been unable to resolve this issue.

We bought a new Whirlpool counter depth side by side stainless steel refrigerator in January 2012. We have had 7 service calls because things were freezing on the top shelf. They installed a new part and it still froze. They told us to do dumb stuff at Whirlpool like turn the temp up, dont use the top shelf, etc. The money they want for these appliances and you should put a band aid on it to make it function properly? Duh? The final fix was to duct tape the vents to allow less air flow. This appliance should have been recalled. I have since read reviews and it is an ongoing problem. Before buying, do your homework and make sure the other brands are not manufactured by Whirlpool. The Whirlpool hotline for problems is not that service friendly, they have an attitude. I need to replace two more appliances and they will not be Whirlpool. The repair service was great but they are independent companies, not Whirlpool. How do you fix a lemon? Consumers need to be aware of this. Whirlpool would rather spend money on repairs that did not work instead of replacing the appliance. If you want 7 or more repair visits and no results, buy Whirlpool.

We purchased a front loader Duet in August of 2011. It is now January 2013 and we had to have a service person come out. We did not buy the extended warranty because a washer should last longer than 1 year 5 months, but not ours! We need to have the drum replaced at $600. Are you kidding me! I will never buy another Whirlpool product.

My new fridge is leaking large amounts of water on the floor, but it is not from the ice maker, as it is not hooked up. I have a Whirlpool refrigerator, model number GB2FHDXWS04, purchased in August of 2010. It was with good faith that I chose what I thought was a high-quality product, as well as, it was chosen because it was made in the USA and would be supporting US families, not China.Within one year, just as soon as the one-year warranty expired it began leaking water daily, all over my wooden kitchen floor, causing the floor boards to begin buckling. It is not from the ice maker, as it is not hooked up. Not only is my floor being ruined, but my one-year old refrigerator is not working up to standards, for which I chose the Whirlpool brand. My refrigerator has been maintained and operated by all instructions provided for this product.I assume that this company no longer wants to be in good standing with its customers, and refuses to make good on a major problem, for which a large amount of money was spent on a high quality serviceable item, by paying for the repair or replacement of obviously defective parts, or by the replacement of the entire refrigerator.

I am writing this review because I have been working with Whirlpool regarding our Cabrio washer for the last 9 months. Ever since we got this washer, it leaves a stain on our clothes, especially dark cottons. It looks like a grease stain. The machine is still under warranty (though we did purchase the 5 year warranty), and we have had the technicians out 3 times to figure out the problem and fix it. They even had another company come out to do a second opinion. They are stating that the machine is functioning and therefore there is nothing they can do for me. All of the tests the technicians do come out normal, and therefore the machine is functioning, never mind that it still leaves stains on many of our clothes on a regular basis.I spoke with someone yesterday who was unable to help, stating there was nothing they could do. So, I asked for her superior, he stated that it is functioning properly, and that I should take the advice of one of the technicians who suggested I mix the soap with water beforehand because he is pretty certain it is soap residue (though he admitted I dont use too much when I showed him how much I use). Never mind the fact that if I have to do something more than the directions state, it isnt working properly, we have already done this and it doesnt stop the residue from happening. He still just continued to say that is what the technician said would help so that is what Im supposed to do.So, I asked for his manager. I am currently waiting for them to call me back. I am hoping they will do the right thing and just exchange it for a different washing machine, one that will work. I dont care what kind, whether its brand new or not, I just want a washing machine that actually cleans my clothes instead of leaving a residue on them.We do agree with the technician that said it was soap residue. We have a picture of a pile of dry soap in the dispenser (which the first technician told me to switch to) after the washer had finished its cycle. The washer doesnt have enough water mix with the soap to keep it from leaving a residue on the clothes. And, the residue doesnt just wash off if I wash it again (which shouldnt need to be done with a washer that is less than a year old anyway). It is a permanent stain unless we scrub it with Lestoil - an oil remover. But, that takes time and it needs to be washed twice to get the Lestoil scent out, which then gives it the chance to get new stains from the washer! Its an endless cycle. Needless to say, I have NOT been impressed with this washer.

Our over-the-range Whirlpool Microwave (Convection-Type) died 17 DAYS after one-year-warranty expired BUT theyre sending a local repair outlet out to fix it. I am very surprised... Thought Id be stuck with a $700 boat anchor. Thank you Whirlpool for standing-by your product. BTW... My research indicates these microwaves die quickly if you use the convection option very often... So now we know better.

Very dependable. We loved all of our appliances in the past as well as in the present. It has been a go to for us especially with bad experiences with other brands like OG and GE. We have gotten a washer and a good dryer and have worked. No complaints whatsoever.

I bought a Whirlpool over the range microwave in 2015, after about 6 months in I noticed that the microwave door was starting to crack. I thought maybe I bought a cracked one. About a year in the microwave is cracked. Pieces of the microwave are starting to fall on the food I am cooking. The last straw was when my 4-year-old was gagging and then choking on a piece of the plastic that fell from my microwave.

Please read if youre thinking about buying from Whirlpool - the Whirlpool front loading washing machine. Hmm, where do I start? Oh yeah, its a colossal piece of garbage. Four years ago my wife and I went shopping for a washer and dryer. We looked at quite a few and then we came across the Whirlpool front loading washer. Ah, the wave of the future. The end all solution to your washing needs. The best the market has to offer and at over $1,100, they should be. The salesman completely sold us on why we should spend a little extra for such a superior product. I thought, I work hard. I dont make a ton of money, but this sounds like a long term, worthwhile investment. Wrap it up, the washer and dryer combo. Fast forward 4 years later. Whats that awful clunking sound the washer is making? Oh, its the drum. Maybe its off center. I opened it up to find that the spider arm is broken. Isnt it only 4 years old? Surely they (Whirlpool) will fix this at no charge to the consumer because as I was told 4 years ago, this is the best technology. Now mind you, its just my wife and me. She doesnt have to do laundry for 50 people or even 4 for that matter. Calling Whirlpool (ring, ring, ring. Hello, this is Whirlpool), I explained to them what the problem is and that we have only had this magnificent piece of gold for 4 years. What can you do for me? Sorry sir, the machine is only warrantied for a year. Youll have to buy the $350 part to fix it. Reading between the lines, Youre screwed sucker. Thanks for the cash. Really, youre telling me that I spent almost $2,000 of my very hard earned money for a washer and dryer set, and after only 4 years of use you will not fix it? Allow me to paraphrase the reply in laymans terms. Nope, youre ** and thanks for the green. Here are my thoughts on Whirlpool. They are one of the worst companies out there for customer service. The front loading washing machine is a horrible product that should be pulled off the market and never be sold again. My experience with this company will never happen again because I will never ever buy another one of their products. So please, before you think about giving them your business by buying a front loading washing machine, think again. And remember this - I now have a $1,100 paperweight.

Love love love my Whirlpool range!!! Regular bake and convection!!! Huge oven, beautiful glass top, and 2 burners that have double surfaces to fit huge pans! It has steam clean feature too!!! Incredible and amazing price!!!

I purchased Whirlpool top loading washing machine model # WTW57ESVW less than 2 years ago. It stopped working yesterday. I had a trusted professional repairman evaluate it today. The motor needs to be replaced after less than 2 years?! The customer service reps basically said sorry. I should have purchased the extended warranty. Is it not reasonable to trust that a Whirlpool washing machine motor should last more than 2 years.I am very unhappy and very angry that Whirlpool will not stand behind their product. The last customer service rep I spoke to suggested she could send one of their repairmen and replace the motor at a cost to me of $299.00. So, after less than 2 years, I am offered an amount to pay of about half the cost I paid less than 2 years ago for the brand new washing machine. My home is full of Whirlpool appliances. I have been a good and loyal customer for over 30 years. I am very angry and upset with Whirlpool. Please explain to me why it is not reasonable for me to trust and believe that a Whirlpool top loading machine that is well cared for and not abused in any fashion should last longer than 2 years? Is this being a loyal Whirlpool customer gets you, I should have purchased the extended warranty”? We are talking about a motor here, not a fabric or bleach dispenser that breaks. Although, those parts should not break either, there is a big difference from something like that and a motor. Please contact me as soon as possible at either number listed above. Thank you.

This is the worst washing machine Ive ever purchased. Bought 12/19. The water level never never goes up high enough, to cover the cloths. I have to add water no matter what setting. I hate that. The sensor isnt working. You arent able to adjust it yourself, its computerized. The water shuts off when you lift the lid so you cant rinse out the soap or fabric softener caps. I hate that. The lid locks when the rinse cycle starts so I have to unlock the lid to add fabric softener. Why lock the lid so soon, wait till its in spinning mode. Really really badly designed!!!! Will never buy anything by Whirlpool ever again!

In the last two years, the inner glass door of the oven has exploded. The last time was Tuesday, 14th January. The oven door was ajar because we had just finished cooking dinner. The noise was deafening but the worst thing about it was the large pieces of glass thrown all over the kitchen. Most of which were large enough and sharp enough to kill a child and seriously wound an adult. I phoned Whirlpool to report this. The operative I spoke to was very polite but told me these things happen and I could have banged it a while ago and left a weak spot! She also said a Supervisor or similar person would telephone me that day. It is now Saturday 18th January and NO phone call. MY concern is there is no mention of this being a possible problem in their literature and their obvious lack of concern under a Health and Safety situation. Not to mention the cost of replacement door glass.

I HATE this washer!!! Did I say hate this washer? YES. Do not buy it. Delicate cycle. Ha ha ha. NO!!! Good thing Im retired because I need to check it every 5 min to see if its getting clothes wet or untangle a mess. I find I use the rinse and spin cycle once with a little soap and run it again to rinse. A lot of extra work. Sheets washed in the deep water cycle turn into a giant twisted mess if you dont stop machine and untangle everything. Hate it. Hate it. Do not buy this machine. I use more water by washing things twice or fewer items. What a waste of time!!! Locking lids are the worst thing ever designed. Why?? Dont tell me some stupid kid is going to climb in it. We should have a choice or be able to disable it!!! Worst machine ever designed???

Worst purchase I have ever made. When I purchased this Cabrio washer in 2015, I didnt find bad reviews but how I wish I had. This washer does not clean clothes well. It has caused holes in clothing and towels. Often all the load wont even be damp even if using the deep water feature. The wash loads rarely fill more than couple of inches. Clothes come out twisted and terribly wrinkled. Sheets and blankets will be half dry and unclean. TERRIBLE APPLIANCE. WOULD NOT RECOMMEND. Now I am stuck with a high priced washer I wouldnt even feel good about giving away. WONT FILL. RUINS CLOTHES. TANGLES LOADS. DOESNT CLEAN. DOESNT RINSE PROPERLY. DO NOT BUY!

My refrigerator was purchased in May 2014, and died in August 2015. Before it died, it produced a very loud, rattling noise for two days. Thus, the refrigerator cost me $100/month. It does seem, upon reflection, I would have been better off buying a piece of junk for $50. It would have lasted longer. Additionally, the so-called stainless steel started rusting all over the front surface, first popping up in one spot, then another. One year old, rusty and dead. Great job Whirlpool. Buy American.

I am very happy with my Whirlpool appliance- oven. Ive had it for almost 5 years, with hardly any issues. -Its very user-friendly when I need to program any cooking instructions. Both the elements & the actual oven cook everything to a perfect.

After only 3 years using my Whirlpool front loading washing machine the inner tub is already broken. The repairman said the cost is just about the same as getting a new washer. After reading all the horrible reviews on the Whirlpool washer I WILL NOT be getting a Whirlpool. I am so disappointed in the washer and do not recommend it to anybody. Do not buy a Whirlpool appliance ever.

My husband and I purchased a Whirlpool Refrigerator, model number GI6SARXXF04, serial number K20311478 on February 3, 2012. It was delivered soon after. In April of 2012 our ice maker quit working. We called The Appliance Doctor for service. They reset the control, and left saying that they thought it was fixed. The ice maker as a result was not fixed. They came out again, and stated that the ice maker needed to be replaced altogether. So they ordered the part and we waited for two weeks for it to arrive and be installed. By this time it was April 23, 2012.Then in June of 2013 we began having water pool in the bottom of the refrigerator and freeze, and water began to leak onto our hardwood floors causing them to buckle. We cleaned it up for a while thinking perhaps something had spilled, and busted up the ice on our own. The beginning of 2014 we called for service from Lanny Adams Appliance. The technician worked on it and stated that something was plugged up in the water line and he thought it was fixed, we paid for this service on our own. On August 14, 2014 we had another technician come out because it was not fixed. The technician came out and stated that it would cost another $219.95. He further stated that he thought that there was a recall of some kind, that I should look into it. I did look into it and printed out the Technical Service Pointer that was produced in November of 2013. When I called Whirlpool at that point, someone was sent to fix it. Of course I had already paid to have it repaired in February of 2014, Whirlpool stated that it was not their responsibility, which again it was not fixed until August of 2014. As a further note, my floors were never fixed because I have hardwood floors throughout my house and simply cannot fix the area in front of the refrigerator. My floor had just been refinished, and after speaking with the floor company that had just refinished my floors a few months earlier, they stated all of the floors would have to be redone or it would not match. Figuring Whirlpool is definitely not going to pay for that, I have just dealt with it, since it cost me over $3000.00 to have the floors refinished.Now, it is February of 2015 and the whole refrigerator is not cooling, and the freezer is not freezing. Again, I woke up to water in the floor on my hardwood floors, and have had to move all of my food to my ten year old Frigidaire refrigerator that is in my basement and has NEVER had a service call. After speaking with service company, they state it will cost $1200.00 to fix the refrigerator....REALLY? So, now I get to go spend a lot more money for a new appliance. You can bet it WILL NOT be a Whirlpool!I contacted Whirlpool again, and I spoke with Robin in your Customer Service Department after speaking with one of your Customer Service Representatives that stated I was basically on my own with the repairs. Robin stated that there was nothing Whirlpool would do, but she would agree to pay for parts and I will be left with the repair labor. Although your company may think that this is good customer service, I have to disagree given the fact that I have had nothing but consistent problems with the refrigerator since I bought it. At this point, I would like to ask you if in your opinion this is a good appliance? I asked Robin and she stated that I needed to buy an extended warranty. Dont you realize it isnt about the warranty? It is about the fact that I have had the appliance for 3 years and have had consistent problems. I believe the refrigerator is a lemon, and I would like it replaced.I have always trusted the Whirlpool name, but at this point, I do not see myself buying another Whirlpool appliance.

My wife and I purchased a brand new dishwasher less than a month ago. It stopped working after less than a month. After waiting hours on hold, the service company they sent out, went out of business before the appointment. Now after 3 months of nothing but frustration. I have written many emails and none have been replied back to. Worst customer service ever!! Not not buy Whirlpool or Kitchenaid (same company).

The Gold Series Whirlpool dishwasher has some cool features for changing the configuration of the shelves, etc. After that its all downhill. Poor washing, worse drying. In the past 6 months Ive tried: less dishes, redistribute them differently every use, lower/raise upper shelf, use liquid detergent, powder packets, drying agent... nada. Absolutely NO remnant of food can be on the dishes. Of course I rinse everything well prior to loading washer; this one wants them CLEANED. I dont give a flying fig how loud a machine is as long as its doing its job. This one quietly does very little. AND the genius who designed that horrid cutlery basket needs a new job.The basket slides onto the inside of the door, making it difficult to reach into; it can sit on the outside of the lower tray but it falls off at the slightest disturbance. The baskets are narrow with hinged lids; the lids have small and medium slits so items are placed individually. If your cutlery is the right size! Ours is a little wide in the handle, they dont fit and must be placed into the opened, narrow baskets and butt up against each other. We are only 2 folks, I cook one meal a day and run the washer TWICE because bowls and pots take up the entire space, so I either wash the remainder by hand or keep the sink full of dirty pots and dishes. LOVELY. Bring back the old washer!!!

Stainless steel, easy to adjust, cools very well installed in a RV instead of standard RV fridge. Took a little bit of carpenter work to make Whirlpool fit but well worth the effort. The only problem I have with the fridge is that whirlpool wont honor the warranty because it is installed in a RV.

I purchased my water heater at Lowes and had it installed professionally. I suspected something was not quite right on numerous occasions because the hot water recovery time seemed excessive. I finally called Whirlpool and they gave me the names and numbers of two companies that were on their list. The first asked for the model number and normal information and never called back. The second showed up spent five minutes charged me 78 dollars and said they could not get the part (gas valve) I needed. And if I could get it from Whirlpool they would charge me 250 to put it on. They also said Whirlpool made horrible water heaters and I should save myself the trouble and just replace it. I have since heard from additional plumbers and the gas company to stay away from Whirlpool. I did have the water heater replaced. When they did it and they drained the old water heater it had so much sludge in it draining it was very difficult. The sludge is mystery since I have a softener in my home and it should have prevented that. The individual from that gas company said that was just one of the many issue others had experienced with these heaters.

Amazing pice. Would recommend to anyone. The heat is great. The oven is amazing. I got this for my birthday and my kids were helping me to get it and I was so excited to receive it I was crying. Amazing machine, wish I had two. Would definitely buy again. I especially love how clean the oven top looks and how the knobs for the burners are easy to use.

Does everything its supposed to except get the clothes clean! Nothing gets clean, even on bulky setting when theres supposed to be more water in the machine!

This stove was in my house when I bought it. It has a glass top on it with marks for each type of burner below. There are a couple of different size burners which makes it very useful. The only problem is with the glass top feature. It gets marked easily even when you try to be careful and many of the marks will not come off with anything I have used. The marks are so prevalent that I would never buy another one.

Product number 0733318 Terrible water heater - Check valve went after 2 years. Replacement has to be shipped from TN. $30 to next day it or else I can take cold showers for a week. Warranty does not cover shipping or installation. My opinion, buy puts on WHR. Absolutely crappy product.

You cannot control anything on this machine. You cannot pre-fill to dilute detergent- you cannot choose temp because what you choose is changed by the machine (manual). You cannot choose your own combinations of temp, water volume, and timing. Once the ** thing starts you cant change anything, like the setting you wish to use. Do NOT BELIEVE THIS IS ENERGY EFFICIENT. There is a REASON that this machine has a 2nd rinse. It is because so little water is used that it does not allow soap, lint or dirt to have anywhere to go but back into your clothes. YOU have to trick it out to get enough water to actually get some loads truly wet. EVER! You stand there like an idiot opening and closing the lid just to get enough water to dilute the detergent. You cant pre fill and then add your detergent because, it needs to sense your clothes load. Wont fill with the lid open. You cant rinse the detergent cup out. You only get to do what Whirlpool already knows about your needs. Oh & lets not forget the spin cycle. When you open the lid, large items like sheets will look like a pancake made from one of the sheets. However underneath will be a tangle of the rest of your wash worthy of a Gordian knot. You can yank your shoulders out trying to dislodge the clothes. Spin yes, I guess it did, I just didnt need permanent press wrinkles. And thats if you CAN actually open the lid. For some idiopathic reason the lid may be on lock. Good luck with that. Most often, youll find no reason that you can discern like an unbalanced load or as the booklet suggests, you havent figured out how to load a machine. I hate the design of this so much that I called the company and they said that they would send a repair man out to see if its working. Whats he going to do? Run a couple of washes and say hey thats how they design these things? They will not replace it. They do not stand behind their products. You are stuck with bad design period.Describe Yourself: Frequent User. Service/Delivery: It came with a big dent in the dryer we bought with it. Installer dudes crossed the hot with the cold. Whirlpool will not stand behind the products they make & they make lots of the brand names. So they figure they can just do exactly what they want and youre screwed because even under warranty, theyll only fix the mess of engineering they designed in the first place. Bottom Line: No, I would not recommend this to a friend.

Having a Whirlpool gas water heater for less than 2 years and having a 6 year warranty one would think you are safe to believe this large company will treat you as well as you treated them when buying their product. Think again. No one is allowed or has the authority to issue credit for failed parts, you cant return the product to place of purchase, you are hung out to dry. Whirlpool, I will never buy nor recommend any product you create or sell. I will make it a point to anyone having a conversation about your products just how youre untrained, read by the manual uninformed technicians really are. I will explain just how over inflated your prices are for such cheap engineered to fail products are. Have a nice day.

Bought in 2009 brand new set washer and dryer together at Best Buy. The washing machine in 2011 started its never ending problems. I’ve paid for parts & labor for the door lock sensor mechanism multiple times where I learned to repair that myself even buying parts and installing on my own last time... Then a drain pump went bad. Replaced that. Now a code f51 sensor to a motor rotor not spinning issue. Horrible. All the money and time in this unreliable machine is so awful. This thing also isn’t that great when it works too. Goes unlevel way too much having to redistribute and restart cycles all the time... Wish it washed better for the price and all the trouble. It is the worst machine. Has to be! Everyone I know can’t believe the fight I’ve had through the years with this machine. The company doesnt help you. Costly headache Junk machine!

Bought a Whirlpool fridge at Lowes sale when the previous Samsung suddenly died before the Thanksgiving Day. Under the circumstances at the time, it was largely a price driven decision (for a fridge of a certain size with some non-negotiable characteristics, though.) I could not be happier with its performance in the two years since the purchase.

I purchased the Cabrio washer/dryer in 2006. We have had it repaired 6 times and I even purchased a two year extended warranty after having issues with it the first year. Now I seem to be in the same boat. The washer will not spin and drain. This has already been looked at by a technician several months ago. I feel like this product is faulty and has not worked properly from the start. Are there lemon laws for appliances? It seems that this product would qualify. I will never purchase Whirlpool again.

Never buy a Whirlpool appliances because I bought the top of the line washing machine and after 4 years I had to replace it. And then I bought the top of the line refrigerator and after 6 years it goes out!!! I definitely will not recommend a Whirlpool ever!!! And me and my husband do construction and are asked a lot for a good appliances and we will tell our customers not to buy because Whirlpool is assembled in Mexico and their products are not worth putting in stores!!! Whirlpool is not the appliance that anyone needs so I definitely will tell everyone I come in contact with!!! Very dissatisfied!!!

We moved into a new home in December. We purchased the home too late to choose our appliances or upgrade over what they install. From the start the oven has been aggravating in both the noise that it emits and the variance in actual temperature. We have had the Appliance Service out twice for these ovens. We are told that the noise which sounds like a wind tunnel is normal. It is there to keep the circuit board cool especially during the cleaning process. The noise is quite aggravating and is amplified throughout our open floor plan to all parts of the house.The temperature variance has been calibrated to be more accurate, but Im not convinced it is on the right temperature yet. I continue to give it a try, but Im not sure if the noise of the fan in the oven is making me feel negative towards using the oven at any time. We hate to have to replace these new units with another set of double ovens, but I doubt if I can continue with this noise much longer. It will definitely not be a Whirlpool or KitchenAid double oven of any sort.

Refrigerator ice maker quit working. This is replacement fridge for first refrigerator that quit working same model. This one has electrical burn marks inside behind a panel. Whirlpool says this is normal. How can burn marks inside a refrigerator be normal. If house or fridge catch on fire will be suing Whirlpool. Ice maker and water valve replaced. Still not working. Maybe it has to do with the burn marks.

Bought this machine in July 2015 to replace LG front loader that went bad. This machine is the worst at rinsing the soap out of dark clothes, and probably the whites and lights too! Dark clothes always have white streaks and spots all over them. Called Customer Service and was told it was due to too much soap, the way the clothes were loaded, needed to add an extra rinse cycle to load, and/or because there is a water softener in the home. Have changed soaps 3x, changed the way I was loading the clothes, and I doubt the water softener has anything to do with this problem. I dont see how adding an extra cycle is efficient and seems wasteful. This machine is horrible and whether I just got a lemon or if its a defect in this machine, I dont know. Whirlpool doesnt seem to care either. I am going to attempt to sell this one and will not consider Whirlpool for the next one. Do not buy this machine!!

We purchased a Whirlpool Cabrio washer and dryer less than 2 years ago. These are supposed to be high efficiency appliances, but the washer has never cleaned the clothes well and the dryer often has to be run more than once in order to get the clothes dry. Then, about two weeks ago, the washer started making such a loud noise on the spin cycle that it sounded like a jet plane taking off. It was hard to hear the television when it was running. Today, it started screeching and water leaked on the floor. I called the number listed on my manual and was basically told that it would cost half of what we had paid for the machine to fix it. What efficiency, a poor machine that lasts less than two years. We will never buy Whirlpool appliances again.

We bought this washing machine from Lowes 5/15 and from the beginning have noticed that clothes especially dark fabrics come out of the washer with white fuzz or sediment on them. They need to be washed again and the fuzz isnt removed with a lint brush. I called whirlpool and they told me to use fabric softener. I dont like adding chemicals to my wash due to a skin condition. Lowes say they have never heard this complaint but clearly others have experienced this problem from the above reviews. Dont buy this washer. It doesnt clean your clothes. The only thing the customer representatives from Whirlpool wanted was to sell me an extended warranty. Why would I want that when the washer doesnt even clean clothes?

They will not honor the extended warranty on their fridge which Ive had for less than three years which will not defrost making me lose thousands in spoiled food. Extended warranties are contracts and this company should be penalized and shut down for fraud.

I recently purchased a Whirlpool refrigerator, model number WRT351SFYB00. Several months later, I noticed a small amount of water on my kitchen floor. I moved the refrigerator and found the hard wood floor under it had been completely ruined, so the leak had obviously been going on for a long time. Possibly since day one. I called a repair man. He identified the leak was coming from a cracked drip tray which was not uncommon. However, much to his surprise, due to the design of this model, he was unable to remove and replace the tray. He explained there was a metal panel bolted in place that was preventing him from replacing it. He said this panel was also bolted to the compressor. Therefore, the best he could do was caulk whatever cracks he found in the existing tray and hope for the best. It goes without saying he could not guarantee his work like he normally does.I noticed this same complaint on a user forum website on Appliancepartspros.com, so this refrigerator obviously has a significant design flaw. My repairman said if it was his refrigerator, hed get rid of it, and also indicated that after seeing this, hed never again recommend Whirlpool to anyone. All I know is that Whirlpool is permanently off of my list now as well.

I purchased a Whirlpool oven 14 months ago. I just paid it off 2 months ago. The oven stopped heating. I talked to Whirlpool... and basically because I did not purchase the extented warranty I am SOL. I will never buy a product from them again. Complete junk.

My 4-year old water heater has upper/lower sensor issues for the fourth time this year. The rep was supposed to send replacement parts to arrive today (day four with no hot water), but the wrong ones were shipped. A different rep called and offered to exchange the unit for a new one. The expense to me will be $350-$450 for the plumber to uninstall my unit, take it to Lowes and bring the new one back to install. The plumber suggested I take my $450 and just buy a new non-Whirlpool unit. He knew immediately that I had a Whirlpool hot water heater because its the most common repaired vendor. Whirlpool should be covering this expense for re-installation of their inferior product. Poor customer service. Day 4 with no hot water during the holidays with no solution in sight short of me purchasing a new hot water heater. Whirlpool finally got the right parts to me and I paid a plumber $190 to install. One week to the day later, my pilot light will not stay lit. No change in ventilation since it has been installed. I will say I have been dealing with their rep Chris on the phone who is extremely nice and I feel sorry for him. But we all have the exact same issue which is not being resolved.

We purchased our Whirlpool range a few months ago. We have the 6.1 cubic oven which is large inside with 5th element on top for keeping things warm which is a nice feature. The oven wipes easily if any spills occur. The only issue I have had is the top scratches easily. I used Creams Brute to clean the top which does well.

I came here to see if others have had problems with their Whirlpool Cabrio top load washers. I was amazed at how many others forked over nearly a grand ($1000 with tax and extended warranty) for such a heap of nothing. I have lived in the same house for over 35 years, same water supply with water softener. Over this time, I have raised my family and been lucky enough to only go through two washers until 2 years ago when I purchased this Whirlpool Cabrio machine at Lowes. As with others, clothes do not get cleaned. Residue is present and in the creases of the tightly spun and tangled load. After calling Whirlpool and Lowes on nearly day one of my original purchase, no concern was given. Instead, I received the What type of detergent or Could it be your water supply? or What degree of soil does your family have on their garments? A white terry cloth washcloth should not come out grey, even after bleach! My GE and Maytags of the past always did fantastic jobs. They just plain old wore out. As for my new energy efficient machine that takes 86 minutes to wash a load, with expensive HE detergent, an oxy clean pouch, special fabric softeners, I scratch my head wondering how can this be efficient? If a pair of jeans needs pre-soaking, it cant be done in this washer. Instead, I spray the jeans with pre-soak, add my HE products, then fill a mop bucket full of water and dump into the machine 5 minutes after the 86-minute session has started. What a joke! For two years plus, I have vented to my poor husband who thought he was buying me a new innovative state of the art machine to make my life easier. I only wish there was somewhere or someone that I could contact to get some satisfaction for my agony with this poor quality product! Yes, I am venting. I dont have another thousand dollars to spend for a new machine. Believe me, if there were to be a class action lawsuit for this lemon, I would be first to sign up!

Purchased a Whirpool fridge 1 1/12 - after Sandy, used for about 1 month. Now ready to move home and was told ice maker bad?? Thank god we purchased warranty! I want to know why ice maker is bad regardless covered?

We had refrigerator 2 years and compressor went out. Whirlpool would not repair. I will not buy Whirlpool again.

We recently bought a home and our dishwasher came with the home. We saw our basement leaking and got 2 plumbers come over and check the pipes out, paying almost $600, only to realize that the leak was actually from the broken plastic in our dishwasher, and not any pipe. When we called the Customer Service to get it replaced as it comes with a 20 year warranty on the plastic body, they said they would replace the part, but I would have to pay $81 for the first 15 min & $19 every additional 15 min. for labor, which means I would end up paying at least close to $400 or more, depending on how long the technician takes to replace the fiber body. Neither their policy nor warranty make any sense to me. Its frustrating to see that in spite of being covered, I would be the one paying money out of my pocket.

Most of my appliances are Whirlpool - dishwasher, refrigerator, clothed dryer and the Cabrio washer. The washer before this one, I had it for over 10 years and replaced it because of rust (thats another problem with Whirlpool - rust). Now the Cabrio hasnt got all kinds of problems - UL, F1 and jumping. The serviceman asked me for $450 for repair; it included a set of springs for the drum, a new electronic board and a 30-day warranty on parts and labor. Im better off buying a new one (I cant afford at this moment). My wife is scared of the darn thing and refuse to use it so now I have the job of washing and standing guard to make sure the washer doesnt leave the garage. Thank you, Whirlpool - and my refrigerator works fine all rusted.

Ive had it with Whirlpool products. I am now getting rid of my third Whirlpool microwave in just eight years. Every one of them had the same exact problem and Whirlpool continues to deny there is a manufacturing defect. Each of them developed a hairline crack extending through the bottom screw of the door handle to the glass on one side and the outside door frame on the other. They will do nothing about it and claim it is just a coincidence. No more Whirlpool ever!

We saw water all over my wood floor and traced it to the lower freezer unit of my 15-month old refrigerator/freezer. We had to call a repairman which traced the problem to a frozen defrost. He put in a new thermometer at the tune of $200 and now we have to deal with a wood floor problem on top of it. I purchased because Whirlpool was always known to be a quality product. I wont make that mistake again.

I replaced a 15 -year-old propane water heater with an electric on 02/01/14, due to the high propane prices, $6 a gallon, and because I felt the heater should be replaced. After installing the electric water heater I filled with water purged all the air out, powered it up, went thru diagnostics and heated water to 120. After an hour I turned on the hot water at the kitchen faucet, hot water was there but not for long, water got cold,.I troubleshot the problem back to the anti-scald valve installed 15 years ago when I had a professional install the first tank. By placing my hand on the hot water line coming out of the tank, I found the water was indeed hot before the anti-scald valve, after the valve the water was cold indicating to me the valve was not functioning properly. I went to Lowes bought the parts to bypass and removed the valve, went home and in another hour had the problem solved! I wondered why I had to turn the temp upon the old heater to get hot water! I am very happy with my electric water heater, not only did Lowes have the last one in stock, it was on sale $100 off regular price, it is a digital controller type with water temperature setting on the front. I checked the temp at the water faucet in the kitchen. I had it set to 120, the water temp out was 119.8 on my digital thermometer. Water was too hot so I lowered it to 110, perfect temp for a hot shower. Even if the thing uses more electric than it should I still save because the fact of propane is so high I couldnt see spending $600 for 28 days of propane, versus $400 on a new electric water heater. I would rather pay a higher electric bill than feel I am getting ripped off with the propane dealers! Also there is absolutely no residual heat loss. This is well insulated even comes with pipe insulation!

Greetings: I purchased a Whirlpool refrigerator on July 3, 2014. And the supports for the door to open and closed have grinded and worn out - not allowing the door to close properly, requiring being lifted up, and pushed close as much as possible. Not the quality I expected with the purchase of a Whirlpool product. I want this door repaired or replaced at the expense of Whirlpool. Having paid over $600.00 for the product, I didnt expect no problems like this at all, poor design. The weight of the door is too heavy to support a hinge mount in plastic, its ridiculous. Now cooling is being wasted, runs constantly, and just not the quality I expected nor received.

My whirlpool refrigerator relay switch caught on fire and customer service told me that my model wasnt on their list of problems refrigerators, but they know there are a lot of units out with the chance that it could start a fire if anyone has a whirlpool product refrigerator. I would call 1-888-923-8502 and check to see if it is on there list to replace the switch.

I purchased a Cabrio Washer and Dryer set last October from Sears. The washer had a damaged washer basket and then stopped working altogether. The service call to get the washer working again was a fiasco. The tech replaced a switch which failed in the first 5 minutes and had to be called back to replace that defective switch. We now have the same problem all over again and we are on our third service call and the warranty is expired. Whirlpool is useless and will probably be out of business if they continue as the middle man for Chinese manufactured garbage. I will never purchase another Whirlpool product again. Word of mouth can make or break a business, not advertising. This stuff is real junk and trash. Im sorry we bought it. Do not buy any Whirlpool products.

Purchased this fridge just over a year ago WRF555sdfz for over 2K. The stainless steel is starting to come OFF. Advertised as stainless Steel. Must be fake! Called customer service. I was told they could do NOTHING because it was a cosmetic issue. Remodeled our entire new kitchen. Thank god other stainless steel appliance are made by other manufacturers with no “COSMETIC” ISSUES. Will never buy another Whirlpool product and I will tell everyone I know.

We bought a top loaded Whirlpool washer, model WTW5000DW2 last May from Lowe’s for a summer beach cottage. It has been a terrible experience. There was a 30 day warranty from Lowe’s which unfortunately we missed because we had not moved down for the summer till after the 30 days. Working through Whirlpool, they sent an independent contractor out 5 times over the summer. Control panel was replaced twice. It never worked properly. I’m now back for the summer, and it still does not work. Do not buy this washer.

I brought a Whirlpool refrigerator on 2/15/2020, French doors. Bottom freezer. I have had issues with the bottom freezer from day 1!! Ive had gaps in the gasket seal and air was coming from the freezer. This happened 3x. Now there is a build up of frost and ice. STAY AWAY!! Ive never had any issues with Whirlpool until I purchased this updated refrigerator. I should have stuck with my regular top freezer refrigerator. No issues!!

Our refrigerator is only 18 months old, a Whirlpool Gold gx5htxvyo5. It was sold to us believing it was stainless steel. There is no way scratches come from nowhere. We have a Whirlpool dishwasher and stove in stainless steel. You cant compare how much better they are. Im very dissatisfied. Wed like to have new doors. Something is very wrong with the finish on these doors.

We have several Whirlpool products in our home currently and have been very satisfied with their performances. We have their fridge, stove/oven, microwave and dishwasher, all of various ages. We purchased them from a local big box building supply company and installed them our self. The installation directions are clear and simply for the average D-I-Yer. We would recommend Whirlpool to everyone shopping for these home appliances.

Purchased a Whirlpool french door refrigerator at Lowes less than two years ago. Last week the freezer compartment failed, out of the one-year warranty of course. The independent tech who came to service the machine told me of all the refrigerators he services Whirlpools are the closest to total junk and he would never recommend them. Wish I knew him before I bought this soon to be piece of trash. The CEO of Whirlpool, Jeff Fettig, received total compensation valued at $14.4 million in 2010, up about 15% from a year earlier, the appliance maker reported in a securities filing recently. Appears to me that Mr. Fettig is ripping off customers for his own gain, with his boards approval. Shame on all of them -- another example corporate rip offs that are plaguing our nation.

We purchased an over-the-stove Whirlpool microwave in January 2011, when we remodeled our kitchen. In May 2014 after a loud pop, the microwave stopped working. This was Model # GMH6185XVS-1. Of course, the warranty is no longer in effect. I feel a high-end appliance that cost $500 should last longer than 3 years. I will not purchase another Whirlpool product.

Why does your AquaLift self-clean feature not work? Tried numerous times & have been scrubbing all afternoon... Horrible!!! My last oven (Maytag) self-cleaning feature worked awesome, just had to vacuum out ashes & wipe down with regular soap & water. Have no idea what to do to get this oven cleaned!!! Very frustrated...

We have the Cabrio model and are thoroughly pleased with the performance. My only issue is the amount of sounds during the spin cycle. Otherwise, the machine is quiet. I like having the automatic dispensers for soap, bleach and fabric softener. Not having the classic tub makes loading a little different as the clothes need to be distributed around the side of the tub and avoid the center.

2013 Whirlpool gold series stainless steel dishwasher, at that time it was their top of the line product, nice looking, stainless steel, stainless steel tub, very quiet. However this piece of junk does not stay fixed for more than a year, at best. I am a technician by trade albeit not on consumer appliances, I usually work on more complex multimillion dollar equipment; point being, I know my stuff.I have been throwing parts on this box like no tomorrow, Tub replaced, water director motor replaced, top railing replaced, small plastic pieces on top rack replaced. MTBF - Mean time before failure is 6-8 months and deteriorating over time. 2 issues are predominant symptoms of its failures, its either leaking or dishes dont get cleaned. I see the symptoms again and I am tired of fixing it so it going to the curb tomorrow. There is no way an expensive appliance like this (around 800$) can cost 100$ a year in parts to maintain (Note: parts only)... not to mind my labor and hassle ++ water damage to your cabinets. Stay away from Whirlpool and keep your sanity!

I have not had any problems with my Whirlpool refrigerator. It is four years old and has had two owners, including myself. It has the stainless steel look and has top to bottom french doors, one side is the freezer and the other the refrigerator. Both sides are equally the same size. It has a filtered water dispenser and ice maker in the door. Id say for the price it is a really good value.

I purchased this washer over 8 years ago and we have been using it 3 to 4 times a week/ 52 weeks a year since. It has performed flawlessly up until about a year ago when it kept given me uL error. Everytime I wash the basket always spins wobbly and unbalanced it seems. I checked the Internet and it turns out others have had the same problem. The solution was to replaced the 4 springs supporting basket and that fixed the problem. Been working ever since.

I purchased a water heater Model # UG1H50400TBN, Serial # 0913T400920, from Lowes in Corona, CA. 05/07/2009 for $528 plus tax. I have replaced the following parts: 02/10/2010 Thermostat Valve, 07/23/2010 Thermostat Valve (2nd time), 08/10/2010 Burner assembly, 02/10/2011 Thermocouple, 02/17/2011 Thermostat Valve (3rd time), 12/17/2014 Thermocouple (2nd time) and 03/20/2015 Burner assembly (2nd time).Today I called WHIRLPOOL Customer service (877) 817-6750 because my water heater water is warm. I told the tech support agent that the pilot light was on so we agreed that it was the thermostat valve AGAIN. He wanted $30 for overnight delivery and I refused to pay. Now I have to go out and buy this part because Whirlpool like the Banks is too big to fail and they have license to RIP-OFF the consumer without penalties. Whirlpool has all of information and they can verify everything I wrote here just by the serial number.

After 2 years it stopped draining. We have to physically hit cancel to get it to drain. Also, I have had to make my own tool to take bottom spin bar off to get to and unjam grinder and we pre-wash all dishes.

I am an apartment manager. We purchased a Whirlpool Refrigerator (Refrigerator FFHT1817LW8) for one of our apartments. When it arrived it was missing a shelf next to the butter dish, also two of the bars that were to go in front of the shelves were the wrong size. This was at the beginning of April, it is now the second week of July and I am still dealing with this issue. The 1st company that was sent out to take care of the problem, A&E appliance, dropped my call so many times I ended up refusing to deal with them anymore. They also sent techs out 2 different times, and both times the wrong parts were ordered. Finally a different company was sent out and they told me that there was nothing that they could do, the shelf did not exist, even though the paperwork that came with the fridge showed a shelf next to the butter dish. Finally Whirlpool offered to order a whole new door but this would take 6 to 8 weeks...I had already been dealing with this issue for over a month. Home Depot stepped up and replaced the fridge; however, when the new fridge arrived it had the exact same issue, no shelf next to the butter dish. That fridge was returned and we ended up getting a completely different model. I canceled the door order with Whirlpool twice! It was supposed to be sent to Home Depot; however, Whirlpool still shipped it to our complex, and to a completely different apartment! It has now been going on 2 weeks almost 3 and the door has not been picked up yet! Despite my repeated calls into the company... I have asked to speak with a supervisor and was told that I couldnt. I have asked to be transferred to and escalated department or complaint department, I was told that I couldnt. There was a phone number I could call to give a compliment to.... LOL!! I would compliment them on their ability to provide the worst service I have ever experienced in my life! I was told a supervisor would be contacting me within 48 business hours, they havent. I have been told that they sent an email in a RED folder to their escalation department and that is all that they can do.... still havent heard anything.... seriously? I have now advised my company to no longer purchase any Whirlpool products... and its funny because we are going to be remodeling all of our units soon and that includes appliances... I have also shared my horror story on Facebook. Maybe as they are going bankrupt they will start to care??? Somehow I doubt it!

Weve had our Whirlpool Cabrio washer and dryer just over a year. I like them both but then we are having problems with our lid. The first one cracked after 9 months and they replaced the lid. Two months later, the new one cracked and they replaced the hinges and lid again. I assure you we are very careful when lowering and lifting the lid. I do 80% and my husband does 20%, and we are very cautious of it especially after the second one broke. Now, I was just putting laundry in and the third one cracked while lifting the lid. There is obviously a problem, and Im wondering if anyone else is having the same issues. Eventually, it will crack all the way through which will cause the glass to pop up and the lid wont lock. I will not buy anything with a glass lid again!

Buyers beware of Whirlpool ovens! We bought a Whirlpool Built-In Electric Oven in August 2008. Fifteen months later, I decided to clean the oven for the first time and when I turned it on the auto-clean, the entire control panel went dark. The technician said he has seen this problem several times in such ovens and was able to repair the oven. I called Whirlpool and they had not heard of this being a common problem. Last week, the air blower wasnt functioning and had to be replaced. I called Whirlpool again and told them about this second incident in a 4 year old oven that is not used frequently. I told them their quality assurance people and/or engineers need to re-evaluate their products. My lesson learned is that I will never purchase another Whirlpool or Whirlpool related product.

I got a BRAND NEW Whirlpool from Habitat for Humanity. I registered it as a new product and was told it came from Lowes. Habitat only warranted it for 30 days but when it went out in 60 days, I called on the warranty. They sent out a repairman who said it was unfixable and after 2 weeks waiting to hear from them, Whirlpool said they would not honor the warranty because the serviceman said it had been dropped. I am a disabled senior citizen, I guarantee you I couldnt lift it long enough to drop it. Habitat said they didnt drop it and so did Lowes. Meanwhile, Whirlpool had the nerve to send me an extended warranty for the same refrigerator that they wouldnt honor the original warranty and they treated me like I was just trying to cheat them or something. The only thing I can do now is put it out in my driveway with a big sign on it to warn others NOT to buy Whirlpool products. Big deal.

Worst appliance we have ever bought. Our last fridge (also stainless french door) we had for about 14 or 15 years and only the door bins cracked that we put gallon milk jugs in (dont do it - they are too heavy and get warm from the door opening). This fridge is a piece of junk. We were told it was stainless - rust spots started appearing the first year. The deli drawer lid broke within a month or two, but I didnt care about that so I just threw it away. The ice machine stopped working a little after the first year. Today however is what got me to write a review - I spent a couple of hours trying to duct tape and make wood supports to hold up the frame for the produce drawers - one of which is totally cracked when it fell from having the support break. While doing this I noticed there are hairline cracks on the front of all 4 of the shelves! Also, this one has a wire basket in the bottom instead of a full drawer - probably more supportive, but it means stuff constantly falls into the bottom of the fridge and it is extremely hard to get in there to clean.

I bought a Whirlpool gas stove (WFG745H0FS1) 2/1/18. The front control knobs (W11122880) position ink began rubbing off after a year. I sent them pics, their solution was to pay $45 each for new knobs.

My old 25 yr old Whirlpool died and was shopping for a new one. I saw the Cabrio and was really impressed by the features and large capacity interior. I can say that I thought my clothes were getting clean until I looked closely. I have never been so disappointed with this washer. I wish I had my old one back! Clothes arent clean, they are so twisted when I take them out and theres a horrible smell, like oil burning when it runs. The machine would fill up and when it would start to wash, it wouldnt, it would stop. And a loud humming noise was coming from the back.I shut it off and turned it back on and it wouldnt clear. I had to unplug it and plug it back in to clear it and start over. The bearings are gone now and I was going to have a repairman come and look at it, but now I wont bother! After reading everyones comments this Cabrio is a piece of junk and Im sorry I ever bought it! So now Ill be shopping for a new one tomorrow with an agitator!!! Im not impressed with the HE appliances!!! Ive owned this POS for not quite 6 yrs. Expensive to purchase and I will not recommend Whirlpool to anyone! Its sad that companies today make cheap products!! Built to last... ha!! Well never see those again!!

Our Whirlpool dryer broke less than 3 months after we bought it. We called Whirlpool and spent more than 2 hours on the phone. They sent someone out and that person told us he couldnt fix the part that was broken. He gave us a phone number to call and we called and spent another hour on the phone after which we were told to call Whirlpool back. We called them on 3 separate days and spent hours on the phone trying to contact real people. After another week (during which time the dryer went out of warranty) we had to call someone to fix it. After that we spend a month calling and emailing Whirlpool to get reimbursed for the almost $400 we spent fixing it. No luck. We were told that it was out of warranty and we didnt use a Whirlpool technician. I was hung up on, given the runaround through phone menus, continually told it wasnt the correct department, and finally that Whirlpool doesnt cover it. Bottom line is...never buy Whirlpool.

Whirlpool Duet WFW94HEAW0 Washer - Bought the machine in Feb 2014 and was generally very pleased with it. However a few weeks ago we started getting oil/grease stains on clothing. Wasnt sure what was causing it but it has now got so bad that the machine cant be used. An internet search indicates it is possibly a ball racer ring and doesnt sound an uncommon issue. A call to Whirlpool resulted in a quote for circa $350 for a service call. Thats a 1/3rd of the original value (includes a 12 month warranty). And its just over a year old!!! We had a problem with the Maytag Neptune that ended in a class action suit and now this replacement machine seems to be even worse. I would recommend anyone to really consider what to buy and give this range a miss.

We have had a GX5fhdxvy 07 Whirlpool Gold French door fridge with bottom freezer that is approximately 4 years old. Since the first 6 months of use, so 3.5 years now, we have had continual problems with a flat sheet of ice on the bottom of the freezer which then builds up and leaks all over our floor. Twice I have slipped, once banged my big toe to the point of cracking my big toenail and bleeding profusely, and the second time I slipped on my butt and really hurt my back. This is of real concern as one of my children has Cerebral Palsy and autism and could really hurt himself in our kitchen. We originally called while it was still under warranty and the technician said that we will need to learn how to defrost the tube that seems to be getting built up with ice. Thats the only way to fix it. We thought it meant fix it for a long period of time. After several months of this re-occurring problem, we realized that this is something you need to do very frequently, meaning several times a week. We have had no help from Whirlpool, they tell us that essentially it is our problem. They didnt even offer to provide parts. They were not interested in our problems and just asked us if we wanted to pay for a service call, and that was it. Now but what kind of service is this?? Clearly, after researching these products, this is a design flaw and a lot of consumers have complained about the the same issues. You would think that Whirlpool would have the decency and the business smarts to create a recall to solve consumers issues.Unfortunately, I am not able to purchase a new unit. This was an expensive purchase as it was… and we have absolutely no resolution to the problem. I have to say that after our injuries in our household, eventually someone will slip and do some serious permanent damage to their body or even worse, fall and sustain a head injury and perhaps even die. And although this may seem like a far fetched comment, it really isnt out of the realm of possibility at all! How long does it take for a manufacturer to respond to a flaw in their design??

On July 30, 2009, we purchased a Whirlpool Gold French door refrigerator with the freezer drawer on the bottom. It was delivered on August 1, 2009. On August 3, 2009, the ice maker and water dispenser stopped working. After three unsuccessful service calls and the installation of various replacement parts, Whirlpool gave up the effort to fix the ice maker and water dispenser and delivered a new replacement refrigerator on October 15, 2009. Todays date is April 14, 2012 and here we go again, the ice maker and water dispenser stopped working. Luckily, I purchased a five year warranty on the unit. However, after reading all of the posts about fire hazard issues and other various issues with Whirlpool refrigerators, well probably go out and buy a new refrigerator and write-off the $2,500 that we spent for this refrigerator as a bad investment. We purchased a Whirlpool refrigerator based upon their reputation of providing sound products. However, based upon this experience, I can guarantee the folks at Whirlpool that our next refrigerator purchase will not be a Whirlpool product or a product of any subsidiary of Whirlpool.

Whirlpool Washer W10740628A - So disappointed! I have made adjustments for a year trying to get clean clothes from this machine. Compared to my previous machine which wore out, I now use more water because only deep water wash provides enough water; I always choose double rinse because if the machine does not clean, I do not trust it to rinse effectively either. I use more Tide than previously per wash; I use more Clorox than previously per wash. Everything from tea towels to heavily soiled jeans show stains and soils after washing. Instructions say not to spread the item in the washer but allow it to stack on itself, so twisted and tangled wet clothes are the result. I try to soak and scrub all visible dirt before I start the machine now; additionally, I use a mop or plunger or my hands to thoroughly immerse the clothes in the washer, somewhat like my mother did in 1950s. What on earth is this about and what is the buyer supposed to do???

My Whirlpool Cabrio Washer is less than one year old and quit working. Sears was supposed to come out and fix it (I even have the extended warranty till 2014). Service never showed up; when we called, they told us we had been rescheduled. Here it is the rescheduled day time slot and they still have not arrived. Im getting the runaround from them and I am supposed to be grateful because they gave me a $75 gift card for my inconvenience. Im on hold with Whirlpool because I just want them to take the washer back. I have been told by Sears since it is over 90 days, they cannot refund my money. I just have to wait for a repair which may or may not happen since they may not have the parts. This is unsatisfactory service from both Sears and Whirlpool. I have always bought my appliances through Sears and they have always been Whirlpool. I wish I would have read all these reviews before I purchased this model.

I purchased this model 2 years ago. I absolutely hate the fact that there is not enough water dispensed to clean my clothes. Part of my clothes dont even get wet, therefore, I have to press pause and add 2 to 3 gallons of water during the wash and rinse cycles. I do like the spin cycle as long as it does not get unbalanced.Wished I had never purchased it.