Have a Whirlpool side by side about a year and a half old. Fridge started getting warm, so when I contacted the Whirlpool co, they informed me and sold me a year warranty to cover what the problem is and anything that would go wrong in the next year. The warranty is through Assurant. After contacting them, I found out they could not have a repairman out for another week. Wasnt happy, but nothing I could do. They found out the compressor was bad, ordered the part which showed up the next day, but could not come out to install it for another week. Getting more upset. Put it in and my fridge was hotter than before. Called and they could not have anyone out for (you got it) another week. The new compressor was bad. Ordered a second one, came the next day, and they put a rush on the repair so I only had to wait 4 days this time. Guess what, it still does not work. Had to wait another 4 days for someone to come out. So tomorrow is the day. We shall see will it be another compressor and another week to put it in? I never heard of any company stretching a repair over a months time. I am so angry with Whirlpool, Assurant and A&E repair company; you just dont know. I would not recommend buying or going through these companies. This is very unprofessional.

Do not buy whirlpool water heater!!! It will only last 3 years.

Our Whirlpool refrigerator breaks down after two weeks of purchase. I purchased a Whirlpool fridge for my son and his wife as a house and new baby gift. Just two weeks later, the fridge was not cooling and seemed to not be working. The technician was called, and he confirmed that the fridge was not working. We called the shop where the fridge was purchased from and advised they would not refund or replace the fridge.We are now forced to wait for a replacement part that could take up to 2 months to arrive. And there is no guarantee this problem will not reoccur with a new part, as per the technician. I called Whirlpool and lodged a complaint, but that went on deaf and ignorant ears. I am told to call the service repairer. I am sure there is a law to protect Australian consumers.I paid nearly $1,000 for a fridge that is useless! I would like Whirlpool to contact me, and tell me why they shouldnt be accountable for their product. I would like to return the faulty fridge, accept a refund and buy another fridge. My family are living out of an Esky, and this is a ridiculous way to refrigerate food stuff for adults and children in the heat of northern Australia. Whirlpool, I am waiting for your call.

My son purchased a Whirlpool washer and dryer as a Christmas gift on 12-24-10 from Sears. It didnt wash the clothes properly and I would have to rewash them. Also, it would not spin the cloths properly and the top would take forever to unlock. Then in July, I called for repair because the water would not spin out at all. It took at least two weeks for them to come out. Another two weeks to get the part they ordered then to find out that they also needed another part that was not diagnosed in the first place. After another three weeks had gone by and having to go to the laundry to wash our clothes several times, it was finally fixed. I continued to have problems with the clothes not getting cleaned. How can this possibly be an energy efficient product when you have to do the load twice? I am so grateful to my son for the gift but am so dissatisfied with the product. I rate this product 1 out of 5 stars.

I purchased the GBS309PVS single oven in Dec. 09 along with a Whirlpool Gold microwave, dishwasher, and stove top. The oven was dented and scratched, so another one was delivered on 1/10/10. I finally decided to use the cleaning cycle in Oct. 10. It burned out the circuit board and something else. It was under warranty and repaired. I was afraid to use it again, but tried it yesterday, 12/27/2011. It smelled horrible, knocked the power out of the oven, and the door will not unlock. Customer service was not very kind and said that I had to purchase a $269 warranty and they would send someone out. I did, unwillingly. Well see what happens on Friday. If this is not resolved, I will go further. This is a faulty part of the manufacturing and should be handled as so.

Whirlpool side by side model WR5571CIDM. Unit rattles EVERY time refrigerator is opened or closed + plus every hour or so spontaneously. Rattle seems to come from the water filter area. Whirlpool serviceman says its normal for this model and calls to Whirlpool customer service say just live with it. Hard to believe Whirlpool considers this acceptable performance in a new model.

We purchased our Duet in July 2010. It worked great until two weeks ago when the washer sounded like a 40-year-old washer. The bearing sounds like an extremely high-pitched “wrr”. We can hear it in the back of the house. I looked online to get parts and noticed that you cannot replace the bearing. You must replace the entire rear drum ($358.00). This does not include the labor. I talked with a technician, and they said the whole drum must be removed, not a one-man job, and to take the whole thing apart. Now, theres no price for installation. Lets go low ($200.00). Probably more. I cannot get a price nailed down without a visit. Now add those together ($558.00), I could put almost $600.00 into a washer that this could happen to in another 2 years. Wow.We had a washer that lasted us 15 years without any parts. Is there anything that you can do to help me? This is totally outrageous. Please help. Thank you. This was part of my chat to Whirlpool. Whirlpools response was I understand your problem but cannot help you. It is out of warranty. No help, no discount, nothing. I will and have all my friends never to purchase Whirlpool. This is from a so-called American company. Im very disappointed.

Washer does not clean clothes period. Darks come out covered with white soap residue and smell dirty regardless of how little soap is used or with using extra rinse, which takes 84 minutes by the way. Whites only seem slightly cleaner since hot water is used and you cant see the soap residue. If you wash more than 5 or 5 items at a time some do not even get completely wet. Just waiting for it to break down next according to the other reviews. I spent a lot of money to get a nice washer and dryer and ended up with junk. Id rather have an old 1970 washer, probably designed better and most likely would clean better.

I have had this unit less than a year and started having pilot problems. I would just relight and ask family members to take shorter showers or not run the washing machine or dishwasher at the same time. I would have to relight the pilot 3-4 times a year and would just tolerate. Now the water heater fails on a daily basis. In the last four weeks, my wife would say NO HOT WATER AGAIN. I am so tired of dealing with this, so last night, I called Whirlpool and associate was polite but gave me a lot of things that I should do (43 yrs a pipefitter). Before all was said and done, he is shipping me a new gas valve (at my expense) that I will gladly install to get rid of this problem. Will not EVER buy a hot water heater from Whirpool or Lowes ever again. Whirpool should stick to washing machines!

I just purchased a brand new home. I have an electric wall oven with the microwave over the oven. They are both built into the wall. Can anyone tell me why a massive amount of steam is coming out. It is really bad it makes my microwave glass so bad I can see through it. It is also making my cabinets so wet I have to use a towel to dry them. Plus I got a steam burn. Can someone tell me if this is normal.

The machine never allows enough water to clean the clothes and I do not have the option to add more water or to spin the clothes again. The maker of this machine must think that people do not have the ability to know how to wash clothes or think for themselves. I need a washer that I can tell to add more water or just spin these clothes again. Very disappointed. I need an older model that I can control.

We live in Hawaii, so the price for our stacking closet size unit was exorbitant. It was over $1,000.00. It is small so the size of loads are small too. We bought one that is supposed to sense the load size and deliver the correct amount of water. It does NOT do this. Reviews online show complaints of this same nature. It does clean well but we have to do very small loads to get that.

Whirlpool Cabrio washing machine is less than five years old. First repair was replacement of control panel (under warranty). Second, third and fourth attempts to fix the out-of-balance problem which continually caused the machine to shut down altogether (even a small load) left my repairman totally frustrated after replacing most of the parts, finally telling me it just cant be fixed! What? I paid over $1,000 for this machine in Oct. 2007 and expected it to last many, many years. My mother-in-law has a washing machine she bought used in 1979 and it is still working beautifully. Ive read the 14 pages of complaints on the Consumer Affairs website and agree with Diana in Kissimmee, Fl - I am sick to my stomach not only for Whirlpool not recalling the Cabrio, but for Lowes and Sears and any other supposedly family-friendly business for continuing to sell it! Someone please contact me if you know of a class action suit being filed.

My glass stove top broke for the second time. The first time Whirlpool accused me of dropping something on it and chipping it. I didnt but paid the $400 glass replacement. Today while cooking, I put cold from the fridge not freezer, sausage into a warming fry pan. I heard the same pop I heard 2 years previously...sure enough the glass stove top broke. After a phone call to whirlpool, and hearing they were sorry but theres nothing they can do, I will write as many letters I can so others dont buy whirlpool.

We remodeled our house 5 years ago, and bought all new GE/Whirlpool appliances (washer, dryer, microwave, refrigerator, oven, stove top, and water heater), and weve just passed the 5 year mark, and each appliance is failing one by one.

The stove started having problems about 5 months after I bought it new, it had a 1 year warranty on it so the first repair was covered but it begun to have the same problem a few months after the repair. By the time I contacted the company they told me the warranty was expired and ask if I wanted to buy another year of coverage for $300, of course I said no. I repaired it myself and once again it worked for a few months and now the problem came back. Will not heat up so dont waste your money.

We have front loaders. Far, far less damaging to the clothing than a top loader with agitator, would never go back to top loader. That comes with a caveat though. There is a difference you may not realize between the two styles. With a front loader comes a little maintenance. You will need to clean the washer periodically. Most all the stores sell the cleaning tablets and no, not all cleaners are created equal. I will only use Affresh after testing most of them. With a front loader there is always some water in the bottom of the drum, even after the cycle ends and even when it looks empty. So if you wash real dirty or smelly things, you’ll want to run an empty cycle to rinse out that leftover water or run with cleaner.In between wash days you’ll need to leave the door open so it doesn’t mold or mildew. The door gasket/seals will show mold and mildew and or you’ll get a mildew smell in your clothing. The only issues we’ve had with these units were the learning curve on front loaders in general and with the dryer we had the water valve for the steam function stick open (after 5 years) but it was due to calcium build up from our well water, not a issue with the machine itself.The dryer lint screen could be better. It is vertical so as the lint builds up during a cycle it drops to the bottom and accumulated at the bottom falling off as you pull it out each time to clean it. The lint catches on a crazy amount of extrusions inside the lint trap which also makes it nearly impossible to get down in and effectively clean all the crap out. One last thing if youre changing from top to front loaders. Buy the peristalsis, they’re expensive but it’s a pain in the butt to get stuff out if you don’t have them. Overall we’ve been very happy with our Whirlpool front loaders and would confidently recommend them to you.

After 1 year, my fridges plastic interior wall/liner started cracking everywhere. One crack is right across the entire back wall; other smaller cracks are on the sides and back. Three fridge shelves literally fell apart: pieces fell off! The glue came undone on the sides of the shelf that hold the glass in. Pieces of the shelf itself were falling out of the fridge. The microwave door has plastic trim around the glass on the door, and it is cracking also. It seems that anything that was made Whirlpool and is plastic is cracking and/or disintegrating. Sears caulked the cracks in the fridge and is replacing the shelves, but nothing is being done about the microwave. Whirlpool said, Too bad. Go to Sears. We may have made the product, but Sears is responsible. And Sears is saying Too bad; weve done all we can.

I bought my Cabrio washer about 3.5 years ago. Little after the year, I had to replace the lid because the hinge broke. Then came the F1 code, which I noticed if you turn the machine off for a couple of minutes, it resets itself. About a week ago, it started making a grinding noise and staining the clothes with oil or grease. Transmission problems. I was told by the seller it had a 10 year warranty. I called them up and now I got to foot the bill for a technician to come to my house and tell me what I already know plus labor. Might as well buy a new one. Beware because I believe Kenmore is manufactured by the same company.

Two months ago, I bought a Whirlpool duet washer and the computer went out, two days after the warranty was up. It went bad that I disconnected the detergent mechanism, which made it work, for now.

I purchased this Refrigerator Model #wrb322dmb, bottom freezer, 21cu ft. last year on July 3, 2015. In September I noticed rust spots on the top door. I called Home Depot where I purchased and they directed me to Whirlpool. I did purchase an extended warranty with Home Depot. Whirlpool did replace the top door. Thought that took care of it. Today one year and two weeks out of warranty, I again notice rust on both doors. Called Whirlpool. They said too bad out of warranty, not considering I had a previous report of this very same issue. So since I am very unsatisfied with this result and the fact that an expensive product is rusting, I decided to share to try to prevent someone getting stuck. Stainless steel is not supposed to rust which leads me to believe that it is not Stainless steel, but a Stainless Steel finish and not a very good one. So I am stuck with a rusting $1200.00 refrigerator only after one year. I have always purchased Whirlpool, but no more. They lost a 40-year customer. I have always bought American made but no wonder people are not buying American made any longer. TO SUM IT UP WHIRLPOOL STAINLESS STEEL APPLIANCES RUST! DO NOT BUY!

We purchased Whirlpool Cabrio Washer Model #WTW7300DW0 and Dryer in 2013 from Home Depot. The washer is the worst appliance we ever owned. It makes a horrific metal rubbing noise during agitation. The Whirlpool assigned repair service provider, after 2 trips and $300 has been unsuccessful in repairing the problem. Even after he called Whirlpool direct for assistance. Given that we used a Home Depot Gift Card for purchase, the repair expense is rapidly diminishing any benefit to keeping the machine. Well not even consider purchasing Whirlpool again.

Brand new Whirlpool dishwasher letting steam out ruining cabinets. Whirlpool admitted this has happened before. ** sent 3 different service repair companies to my house and all 3 told me the parts they recommended from Whirlpool was not going to fix problem. They finally after 3 different repairmen agreed to refund dishwasher. I requested they hire someone to give estimate on my kitchen cabinets. It was their product that done damage and I live in rural area and no one wants the job of restaining. If the cabinet is replaced it is expensive. Granite counters have to be removed and placed back, sink etc. I requested 3000.00 or Whirlpool send someone to give estimate. This has been dragging on for 2 months and still cant use dishwasher. Is that too much to ask for? This has been a nightmare and Whirlpool should be embarrassed. So many emails and messages and most of the time they are unreturned

Very bad model Whirlpool washing machine. Pls dont buy any customers because from the date of installation its a headache for my family. I have a trust on whirlpool company but now I dont have. The problem is in every water select mode the tub is filling full and overfilling from the top always room fully with water. I hope the machine is not sensing water level. Such a bad experience from whirlpool company. My review is genius. My date of purchase is 28/7/2021

Very pleased with my Whirlpool dishwasher. It is not the top of the line but does a great job of cleaning my dishes and is very quiet when running. Whirlpool appliances have been very good to me.

Buyers beware of Whirlpool ovens! We bought a Whirlpool Built-In Electric Oven in August 2008. Fifteen months later, I decided to clean the oven for the first time and when I turned it on the auto-clean, the entire control panel went dark. The technician said he has seen this problem several times in such ovens and was able to repair the oven. I called Whirlpool and they had not heard of this being a common problem. Last week, the air blower wasnt functioning and had to be replaced. I called Whirlpool again and told them about this second incident in a 4 year old oven that is not used frequently. I told them their quality assurance people and/or engineers need to re-evaluate their products. My lesson learned is that I will never purchase another Whirlpool or Whirlpool related product.

I bought a Whirlpool water heater from Lowes in the fall of 2009. For the first 4 years it worked fine. Since the spring of 2015, it started to stop working. I called the company, and they recommend their contractors to fix it. In less than a year, I had it repaired at least ten times. I spent more to repair it than I bought it. This water heater has a 10-year warranty on it. Per the companys recommendation, I replaced the thermocouple, clean it, have it regularly serviced. The technician told us we need to change the gas valve assembly. When I called, they sent a burner assembly. When I called, they asked me about the exhaust pipe, whether it is go through the roof or go through the side of the house. I took several pictures of the exhaust system and sent to them. I called, one of the people on the company side said my exhaust was wrong, and need to be repaired by a HVAC company. I asked what is wrong? They dont tell me. I sent emails, and called to ask an answer, and got nothing. My impression is that they dont want to deal with the issues and simply want the consumer to get tired and replace the water heater. It really shows the total disregard of the interest of the consumers. This should not be the way people do business in the United States. When a big company has large numbers of lawyers, they can ignore the law. What a corrupt system!

Whirlpool Gold Series Dishwasher - I wish I had discovered this website BEFORE I bought this piece of trash last year to replace our antique Maytag that ran like a champ for 10 years. But after 10 year the gaskets wore out and it started leaking. Even at ten years old that Maytag cleaned and dried better than this brand new Whirlpool. My complaints are the same as everybody else here. Doesnt clean even slightly soiled dishes and then it doesnt dry any of the silverware, or plastic pieces like measuring cups and tupperware. All are totally wet and need to be hand dried. So, why am I cleaning the dishes beforehand and drying them after??? The only good thing I can say about this unit, is that it is quiet. But, as my husband said, so is a brick, and a brick would be just about as good at washing and drying our dishes. Buyers Beware!!! This is a terrible product. Turned me against Whirlpool appliances forever.

I love my Whirlpool LP Gas Range. Cooks great and bakes wonderful stuff. Also has a drawer under to hold pots and pans. Self Cleaning Oven. I do a lot of baking and I cook three meals a day. The burners are easy to clean off on top. I try and wipe spills up in the oven as much as possible, It has everything on it that I love, except it could have a plug in which would really nice.

3/16/2019 washed a load of bed sheets, on the white clothes cycle, put the wash in at 9:21am. Left the house at 12:41pm. Wash still not finished! It was finished by the time I arrived back home, I was gone about 11/2 hrs. I have yet to complete a wash cycle in less than 1hr 15mins. I hate that I have no control over water level, that I have to put detergent in the bottom of the tub, and the damn lid locks! My clothes dont feel clean. Why does big brother get to decide how my wash should be done, when they dont pay my water or electric bills?

Purchased my Whirlpool WRF989SDAH00 White Ice fridge late September of 2014, received the fridge Early October, todays date is Dec 17, 2015. The freezer is not freezing food properly the last couple of days, all food is unfrozen in the freezer. Have lowered the temp settings has not helped, the fridge section is temperately fine. There is a noise coming from the fridge that sounds like a noisy fan or motor. Phoned Whirlpool Canada, they said they could send someone out. They will charge $100 for call out and over $20/15 min after. I asked whod theyd be calling to service. Said that Id try unplugging the fridge for a couple of days and seeing if that helps, and that Ill call the refrigeration company myself if I need them. Not satisfied with their short term warranties. Especially on such expensive products.

We purchased a $3000 WRF990SLAM00 / K22019120 refrigerator in 2013. Within the first two and a half years we have already put over $700 in repairs. We were told today the coolant for the ice maker has a leak (either a slow leak or a fast leak, they arent sure). But from here on out we will have to put coolant in it to keep the ice maker working. A week ago we spent another $300 to repair the water dispenser. This is the worst fridge we have ever owned. Whirlpool could care less and we are basically out right at $4,000! DONT BUY WHIRLPOOL.

We purchased the Whirlpool Cabrio washer and Dryer May 2017. First, this washer is SO LOUD! Honestly, NEVER had a washer that is this loud on the spin cycle. My second issue is, that when I wash my blacks, they have white splotches streaks on them. I use ALL clear and free liquid washer and Downy softener, so I stopped the softener, and still the white streaking. Ive since will use the additional rinse on during the wash, but still leaves white streaks. After 3 separate rinse cycles, no streaking. This leaves me thinking that with the lighter colored clothing, there is probably streaking as well, just can see it - my conclusion is that the clothes arent getting cleaned properly, or rinsed. Another issue is the dryer. First, takes longer than all my previous dryers, even the set 110 mins for towels on high, still takes longer. My washers are not packed tight with clothes either - its just my husband and myself - not a lot of washing. Also, I noticed a crack in the inside dryer/drum where it looks like the paint is chipping and cracked. I used some high heat touch up paint, and it did not help. Needless to say, what I thought was an good reputable product, turns out to be, not so good.

Efficient. I like the look and the controls. I trust the Whirlpool brand, but have purchased other brands. This is probably the best dishwasher I have owned. My only regret is that it is louder than expected.

My Whirlpool water heater had to be replaced. I got a new water heater, and filed a complaint against Chris from your company. Talked to Chris, and he requested for paperwork on the old warranty. I tried to send it through fax number 1 800 999 9210, but got no response. Chris, please reply with the fax number so I can send the info you requested

We have a Whirlpool French door refrigerator with freezer drawer in bottom that is 2 years old. It makes a loud buzzing noise and freezes up in back of the freezer, as in a defrost problem. We have had THREE repairmen here to fix the problem, and after $650 in parts and labor, the same problem exists. Finally we were told that this $170 beautiful Whirlpool refrigerator is deemed repairable and is junk. Whirlpool will not remedy the problem and three service techs cannot seem to repair it. I will NEVER purchase another Whirlpool product... EVER!

Cabrio Washer - I am so disgusted with this product. After only a few months service came out and the repairman told me it was normal for a load to run for 8+ hours. Second repairman replaced the circuit boards and it has lasted 11 weeks. Now it is not working again. Calling tomorrow. I have a bad feeling about what the end result will be. Expect I will be buying a new washer, will not be a Whirlpool. Just went and tried what another reviewer does to get it to run... Pause/start/pause/start. After 8 tries it is now running. I will not live with this. Not going to spend a dime to fix this piece of garbage. Still have 36 days left on extended warranty.

The first Front load Whirlpool washer leaked. 5 repair techs visits. Wasted days. Finally located the leak, in the main basket. Replaced washer. Second washer the clothes come out smelling like a horse blanket. Mold. Clean the washer every month still mold. Plan on junking the washer a getting a new model. Never expected this much trouble and time on a basic appliance.

We owned our Whirlpool Gold refrigerator GS6SHEXNL00 for 23 months when our electronic control board went out resulting in the light and interior temp display to go out. I called Whirlpool and they told me the control board was not under warranty. I subsequently replaced the board at cost of $156. This morning, 7 years from when I bought the fridge, the control board went bad again. Amazon now has a replacement board W10135090 for $67. There are thousands of complaints regarding the Whirlpool electronic control board, which Whirlpool just ignores. This should be a recall item. I will not buy another Whirlpool product.

We recently bought a Whirlpool front loader even though the reviews kept mentioning mold and odors. I discovered that there was a water buildup in the soap dispenser so after every load, I remove, clean and dry the soap dispenser. The machine does a great job on cleaning clothes and I am following other suggestions on cleaning the drum from time to time. By the way, I bought my machine at Lowes from the scratch and dent department and with a little negotiating, I paid half price! Good deal and so far, good machine. Good luck and remember to remove and empty the water from the soap dispenser!

Best microwave for your money. It is very quiet and easy to use. This microwave is very sharp looking and comes with all the bells and whistles that you need. I like the potato setting. You put your potatoes in and it will ask you some stuff and you press the button.

As with other posts here, the rear bearing is going out of Whirlpool Duet front loading washer. I purchased mine in late 2008. Moderate use always according to recommendations. I called Whirlpool and same story--no recall and it would be expensive to have it repaired. I cant see putting $400 to $500 in parts even if I repair it myself. I cant believe that with such a common problem, Whirlpool wouldnt either honor a repair or offer a reasonable bearing package to fix. It requires the entire back, half of a new drum. Poor design, but whats worse is no effort by Whirlpool to rectify the situation.

French Door model WRF989SEAE01 - Fridge runs very loud after 3 weeks. Ice build up inside of fridge - back left. After numerous repairs, dealer replaced unit with new. Three weeks, loud noise again. After 7 months, the ice maker has quit, the freezer is thawing items, the fridge part is not cold enough (all settings have been boosted). Now Im concerned it is going to completely fail or burn our new house down. All new Whirlpool appliances in new home and this thing is proving to be extremely unreliable. Dealer is now out of loop (gave up) and told us to deal directly with Whirlpool. After 2 units and same issues, it has to be a design flaw.Can anyone start to move on a class action lawsuit or do I wait until it blows up or burns down the house? We are of retirement age, no kids, and our appliances have had NO ABUSE. Another acquaintance has same fridge about 2 years old and it has completely quit.

Whirlpool Duet Sports washer purchased 11-08 was found defective by service technician due to improperly secured bolts on counterweight at factory. I contacted Whirlpool service and was informed that warranty will not cover any parts or labor. I ordered parts for repair. It will take at least 2 weeks until arrival and repair of item. Clothes washing now were taken to town for washing at additional expense. After repair, only 90 days of warranty was given by the service technician. The cost of $260 to repair item for a possible life cycle of only 90 more days seems ridiculous.

I am concerned that Whirlpool microwaves installed over the stove have extremely faulty doors. I have two homes in which I have Whirlpool microwaves, and both have huge cracks in the door and small pieces inside the doors beginning to fall out. It deeply concerns me that it will cost more to replace the doors than to replace the microwaves. I have always believed in Whirlpool appliances but now feel that I will have to change brands. My question is “What in the world is wrong with your doors that they crack so easily and the company holds no responsibility with such faulty work?” I would simply think that this was just a faulty door on my microwave, but I have two that are cracked! This definitely means you have a faulty product.

My dishwasher was purchased on 5/12/12. It is a little over 2 years old. The dishwasher wasnt getting the dishes cleaned. I opened it mid-cycle and part of the heating coil was bright red and there was smoke inside of the dishwasher. Good thing I opened it before it ran through its cycle or it may have caught on fire. Unfortunately, I only have a 1 year warranty. This machine is a piece of crap and could have burned our house down. DO NOT BUY THIS PRODUCT.

I saved my money a long time to purchase a new refrigerator (Whirlpool Refrigerator Model ED2VHEXV001). I have very low income so this was not an easy task. April 2009, purchased from Lowes. Ive read similar complaints and also believe there is a defect in the plastic material as there are cracks everywhere on the interior. Shelves have cracked and the whole thing is of poor quality. Seems like Whirlpool should step up and do the right thing. This needs to be replaced.

My washer is just two years old, and clangs all the time. I informed Whirlpool and they stated I should call a technician. Since the warranty expired, there was nothing they would do. It is just two years old. I researched others and this same washer has failed in less that two years. It is a very bad product. It doesnt wash clean and makes a lot of noise. If you send me your email, I can send you a video I recorded of it making the noise.

Have had mine for 21 years. Okay, the soap dispenser door would not stay shut after about 19 years. No real problem, just placed the dishwasher tablet on the bottom of a mug on top shelf. Now the timer sticks and has to be rotated manually. I think after 21 years, it is time to replace it with another Whirlpool. This one owes me nothing for 21 years service.

We bought our Whirlpool washer and dryer set through a PX at Fort Hood, Texas. Took it home, plugged it in and... nothing. Called the service desk, and they sent a repairman right away. He replaced the panel and the water intake fuse (I think? It was a fuse that dealt with the water filling) and then we were off and running. I thought, Great! Now I can wash laundry! After about a couple months, the washer would be so stinking loud in the spin cycle, we would plan outside activities ha ha. Fast forward 2 years, the loud sound continues, but Ive not had any problems. Then, Im washing a load of bed sheets, and just happen to walk past the washer while its spinning... I smelled something HOT and BURNING! Sure enough, it was the washer! I hurried and stopped the spin and unplugged the machine. Opened the door to pull out my sheets, and white smoke comes pouring out of the machine. IT NEARLY STARTED A HOUSE FIRE. I was praising God I smelled the problem. Who knows what would have happened. So I call an appliance shop I trust. They send out a guy who tells me I might as well purchase a new machine because the bearing is bad, and the repair is going to cost $600+. Never again, Whirlpool. Never again. You dont endanger my familys safety in exchange for a quick buck on cheap parts. Ridiculous. And, now that I am reading all these reviews on this website about my washer, I am floored. How is there not a class action lawsuit against this company? Mold and fire-hazards are serious infractions, in my opinion.

I purchased the Whirlpool Cabrio washer in 2011. It has been nothing but trouble since. I have had repair people out here several times, because the machine twists and tangles the clothes, doesnt get the clothes clean. Sometimes the clothes come out dry without even getting them wet. There are lots of soap scum too. I would NEVER buy another one of these. SO DISAPPOINTED.

We purchased an Estate Washer for my 89-year-old mother in 2008. The paint has been peeling down to bare metal on the left top quarter from the corner down to the lid hinge for the past 2 years. I contacted customer service and was given probable causes, one of which was the washer might have gotten dusty! He said that could cause chipping. I reminded him the problem is peeling chunks, no chips, layers of paint. The warranty expired of course. The solution he offered was for me to buy paint from Whirlpool or Lowe’s, and paint it. I have had a Kenmore washer for 24 years. The paint is perfect, and it still runs great. I would never buy another Whirlpool product. The quality is atrocious.

Yesterday, my DC premier refrigerator purchased on 22.12.2011 suddenly stopped working for a long time, and the inside light automatically went off. All food, vegetables, and others are damaged and rotten. Now we are scared to keep anything inside this for huge loss and health problem. Kindly rectify this, and do the needful at the earliest.

We bought this Whirlpool electric range in late July when our old stove literally blew up at breakfast. Unlike the local big stores, a small local store had this in stock. They assured us that the oven was self-cleaning. It is not self cleaning. It only cleans the bottom. We have spoken both to the local store and Whirlpool several times. The local store will do nothing. Whirlpool sent us a sponge and a plastic scraping stick. They told us to clean it BY HAND every time we used the oven and were very condescending. We are 75 and 77; we are not about to climb into an oven to attempt cleaning an oven that will not clean. Stay away from the Aqua Clean products like the plague. They do nothing, and Whirlpool will also do nothing. Next step -- court.

Hi team, I have to lodge this complaint after because of getting continuous problems I have suffered with my Whirlpool fully automatic washing machine top load 11 kg bloom wash 360 degree. I purchased the abovesaid brand new washing machine on 1st Jan 2017. Since the purchase I am struggling with this machine. I raised the fault in the beginning itself and the service was done on 5th of Feb. Jobs sheets enclosed here with.Similar issues kept on arising and whenever I raised those issues with the whirlpool team, they mentioned that company policy is to repair the faulty part if it’s in warranty and they will not replace. They suggested me to go for the AMC and to be on the safer side, I also took AMC under warranty period only. (AMC card - My cheque dates and service details all are mentioned onto it.) Recently I faced another issue on 26th Feb for which ticket was raised. Engineer visited on 27th Feb and advised us to replace the motor part. On 3rd March they replaced motor mechanism and ball-bearings. Then engineer advised us to check the working by giving a trial wash.I started the machine to wash clothes and after 20 mins machine started making abnormal noise. (I have made video of it, audio of the video captured the noise). I again called up the service engineer immediately and informed him about the voice coming out of machine and he gave a lame answer by saying “It is normal sound”. Then I again called Whirlpool and requested senior engineer visit to resolve the issue. Senior engineer visited and told us that one of motor screw wasn’t tighten properly. It opened while running the machine which completely damaged the motor.After that I am continuously calling to service centre to get the updates on my machine motor replacement. Finally they mentioned that they dont have motor part available with them due to company ceased this model productivity. When I raised this issue with the Whirlpool team they mentioned that they can only pay 40% of the machine value, because I had AMC. However, I did mention that this damage is caused by the negligence of their service engineer, but they didn’t discuss anything about it.When I continuously chased them they dropped me an email to refund only the 40% of the machine value. I feel cheated and harassed!! When I bought the machine they gave us 10 years warranty now they mention that motor is not available as it’s a 5 years old model. My grievance is that since I had already taken the AMC and the damage was also caused by their engineer, why I have to bear the loss. I have already struggled a lot with this machine since last 5 years from the day I bought this machine and now I am losing my hard earned money. Kindly do the needful. Documents attached as follows: 1. Serial number of this machine 2. Bill/ Invoice copy from dealer 3. Job sheets4. AMC card (with 3 years extended warranty) Thanks,Pratibha

I purchased the washer 1.5 years ago. At about 9 months, the latch was in need of replacing. The washer was locked and would not unlock. That was fixed. Fast forward to 1.5 years old and the control board needs replacing. The washer stopped in the midst of a cycle, filled with water. The repairs are over $400 -- nearly the price of a new washer. Ive never had a washer to go out on me. I willingly gave away my previous washer for the purchase of a newer model and did not expect this fiasco. I will recommend against purchasing a Whirlpool washer.

The machine is two years old. It cost over $1,000 to buy. From the beginning, we have had mold issues with the machine. The entire house fills with the smell of rotten eggs every time we use it. The machine is used daily so it doesnt sit for long periods. Despite all the complaints online about their machines, Whirlpool refused to acknowledge that there is a design problem with the machine. They refused to make any repairs or buy the machine back and their only suggestion was to buy more chemicals from them to use to clean the machine. We have done this in the past to no avail. Oh, they did offer to send out a service company but on my dime. Whirlpool needs to be sued and I only wish that someone would start a class action suit against them. It really stinks when you try and do the right thing and buy American only to have the company not give a crap about their customers or the fact that their product is garbage. About 10 years ago, I had a Maytag front loader washing machine with the same problem. Maytag bought the machine back on a pro-rated basis, no problem, no question. Of course, Maytag is now owned by Whirlpool. Too bad they didnt adopt Maytags customer service policy. I cant wait for them to go out of business - something they deserve.

Second time in 3 years our freezer/fridge has gone out. Same symptoms as last time, which was a bad motor. Repaired BY WHIRLPOOL. Completely useless. I don’t expect to have to replace a refrigerator every three years. Especially when I paid $$$$ for it to begin with. DO NOT BUY!! We will be switching brands. And as the installed items in our house start to go (yeah, they’ve already had to service an oven installed at the same time 3 years ago too) they too will be replaced with other brands. You’ve lost a lifetime customer! Shame on you Whirlpool.

We bought this fridge 1 year ago. We have already been without a fridge from Oct 2016 to Jan 30, 2017 due to a drawer going bad which caused the whole thing to quit. Now it has an obstruction in the Freon lines that causes it to freeze up and not cool. It was deemed not repairable by service company sent by Whirlpool/KitchenAid, and yet they want one more test run. The last person I spoke with at customer service had a flippant attitude and said there are no notes. What they do is drag you along for so long, make you wait and abuse you with tests, and hope you finally give up and go away. I will never buy another thing with Whirlpool/KitchenAid stamped on it!

I purchased a brand new Whirlpool Cabrio washer and dryer set not even 2 years prior. When I first started using it, I pulled shirts out of the wash after being ran through and found deodorant marks still on the inside of the shirts. I had to wash all of my loads on heavy soil and still had to run some loads through more than once. The wash machine quit working about 1 month ago, so I had a service man out to look at it. It ended up being the control panel and the part itself was going to cost me $300 and by the time I paid to have it repaired, the total cost was just under $400. The service man proceeded to tell me that Whirlpool had another company actually make the control panels for the Cabrio model and he has serviced several of these washers and when he would repair one part, another part would stop working. I was very upset and bought a new wash machine. I would like to add, I am a single mom with a 2 1/2 year old, so the wash machine was not used excessively in any way. I dont work outside so my clothes are never soiled heavily. Needless to say, my washer was not under warranty so Whirlpool couldnt do anything for me. A wash machine should last longer than less than 2 years. I would not recommend this model to anyone. And for Whirlpool to put their name on such a poor product is very disappointing since I have had good experiences with their products in the past.

New Whirlpool Refrigerator makes roaring noise like a broken engine. Whirlpools 2 technicians listened and confirmed but said that as the refrigerator works they can do NOTHING about it. Whirlpool management would not respond to repeated requests. Dont even get near ANY Whirlpool products!!!

I have read the reviews and agree with all negative comments. There is no point in investing in a high efficiency machine when I have to rewash many dark items several times in spite of always adding the extra rinse cycle. The clothes appear cleaner if I do not add liquid fabric softener, but as I prefer to use my clothes line when possible, I am unable to use fabric softener. Also, although it is supposed to be a high capacity machine, I only fill the tub about one third of its capacity, hoping this will increase the cleanliness of your clothes. It doesnt seem to help.I have contacted Whirlpool several times and the final suggestion was that pay for a technicians visit, approx. $100, plus extra for repairs. I have decided not to throw good money after bad and to buy another brand of washer. This is the WORST appliance I have ever owned even though it is supposedly high-end. PLEASE do not buy a Whirlpool appliance. If the Cabrio washing machine is an indication of the quality of their appliances, you will be wasting your money.

We made a major appliance purchases on July 1, 2010 of a Front Loading Washer and Stackable Dryer. The dryer required servicing at 11 months with was was covered but it required a major service for a broken motor control board. This has nothing to do with regular usage. The cost to repair is over half the total cost of the appliance.This is unacceptable on a 15-month old washer. Whirlpool would not stand behind their product or service. I had to purchase their Repair Plus 1 program to get it fixed. What a racket!

We purchase the Whirlpool Gold Dishwasher GU2400XTPB7 with our new home. This dishwasher has a plastic tub. For some unknown reason the dishwasher started to leak, I checked every hose connection and could not find the leak until I noticed four small burn marks in the plastic tub underneath the heating element. It actually looks like someone took a cigarette to the plastic. One of the burns went through the plastic tub, and this is where the leak is. Note: at no time did any of our dishes touch the heating element.I called Whirlpool customer service and they said they would send a technician out for $81 and in addition I would be charged $19 for every 15 minutes of service. I had asked to speak to a supervisor and he recommended that a technician come to my house at my expense and all the supervisor could say was that he was sorry, which became even more frustrating. No remuneration was offered. I have had other issues with our Whirlpool washing machine (holes in clothes), gas range stove (ignitron issues), and fridge. l will never purchase any Whirlpool product again including Jenn-Air. I made this quite clear to the supervisor. Whirlpools products and customer service are inferior based on my experience with our four appliances. It would be great if they actually practiced what their mission statement suggests, because as a customer I truly feel defeated.

It was not a good experience after I purchased a Whirlpool washer in Feb 2014. I have been going to Laundromat 5 months since I found the door did not able to secure. I reported in January 2015 and technicians from 3 different contractors made more than 10 visits for checking and replacing parts. Not only nothing gets done, I also missed work for all these days. Then I escalated to the Supervisor, ** and Miss ** in Executive Office of North American Region. Both of them are very nice that they understand the situation and how frustrate it is. Finally, ** said Whirlpool would replace it. ** told me that I should get phone call from H.H. Gregg within 48 hours. However, it has been two weeks and seems no one care. In this three days memorial weekend, I still need to go to Laundromat while they are enjoying BBQ with their friends and families. I dont know how long it take to replace it.

August 26th 2014 purchased a NG (NO GOOD actually natural gas) Whirlpool water heater from Lowes. Model No. N40561-403. Installed it and everything was fine until this morning August 29th 2014. The indicator light was out and so was the pilot. Tried to light it without success. Called Whirlpool and they are sending me a new controller that now needs to be installed. Called Lowes and they will not take it back. Wish I would have found this site prior to this costly fiasco. Waiting on part now and I will keep you informed as to my progress. I have a feeling this is going to be 2 days wasted and $367.00.

I agree with all the other reviews listed here! How in the world is a washer to get clothes clean when there is no agitation? Or enough water to even cover the clothes? This is a complete waste of time, one cycle can take an hour or more, because the extra rinse cycle is necessary. And it takes 20 minutes to just sense the load. What a crock. And yes my clothes smell also. Please any recourse besides buying a new washer? Does Whirlpool stand by the product?

I purchased 5 Whirlpool appliances when I remodelled my kitchen and am extremely disappointed with the quality and ability of them. The self-cleaning range (this phrase is a joke) has proven to be useless. I followed the cleaning direction according to the manufacturers direction even using the distilled water as indicated. The AquaLift self-clean did not clean the oven at all. It looks like I never turned the self-clean on. I gave up a great working GE self-cleaning oven that actually did clean itself. If I could afford to change this product for another brand I would do it in a heartbeat.

Purchased a house and old owners left an almost new one with house. Thing does not clean even minor soiled cloths. Plan on buying new machine directly and it will not be a GE or Whirlpool. I can see why they were willing to leave the new washer. I left a 15-year old Maytag at my old residence (wish I had it back).

I love that as soon as Im done cooking. I can lift my grate with oven Mitt, clean the gas cooktop before food becomes caked on. My stove looks as good today as day I bought. The third rack was great for holidays.

This dishwasher is disappointing. Very noisy. Water consuming, and does not clean dishes properly. In addition not much options with timing settings. There are just few setting options and each take long time.

Cabrio Top Load Washer model WTW6800WW1 - Although we were very happy with the vendor where this was purchased and happy with the majority of the washer function; there is a problem with the cabinet & lid connectors rusting. Specifically, the lid connector on the left side totally rusted out, and also around the bleach cup, rust. There are also rust spots where the seam of the top section of the washer meets the bottom part. The washer was purchased in 2009. We have had it serviced in the past, prob 5 years ago, it needed a new motor and the rust was beginning to show then, while under warranty. I recently called Whirlpool and the associate told me that she had never received a call with regard to this type of problem. She did give me names and phone numbers of appliance repair in my area. I find it odd that Whirlpool would not make their associates aware of issues like this. I searched online and saw more than a few complaints about rust. So on it goes, no recourse, and as I read about the problem from others reporting this; it was mentioned that the vapors from the bleach cup etc, contribute to the rust. Additionally, even if it was under warranty, I was told that this is considered cosmetic and it would not be covered. Until... and I can only suppose, that until the lid possibly falls off while lifting, the cosmetic ruling may then turn into a function problem. Now there is also a squeaking sound, so off to call the appliance repair, check the cost and next time... buyer beware. I guess a lesson in science as well, hopefully this design flaw will be corrected for the next models in process.

I own a Cabrio Whirlpool washer. It already had several repairs and never got my wash clean. I complained to the company, no results. This washer is not even a year old. Why will they not stand behind their products?

Never buy a Whirlpool appliances because I bought the top of the line washing machine and after 4 years I had to replace it. And then I bought the top of the line refrigerator and after 6 years it goes out!!! I definitely will not recommend a Whirlpool ever!!! And me and my husband do construction and are asked a lot for a good appliances and we will tell our customers not to buy because Whirlpool is assembled in Mexico and their products are not worth putting in stores!!! Whirlpool is not the appliance that anyone needs so I definitely will tell everyone I come in contact with!!! Very dissatisfied!!!

I have been buying Whirlpool appliances most of my married life. Our most recent washing purchase is the worst machine I ever owned. I have ruined more clothes, rugs, sheets and towels, etc. than I ever have in my 45 years of doing my own laundry. In fact, I do not EVER remember a washing machine destroying any of my articles. I just pulled 2 almost new rugs out of the washer only to find they have been destroyed! I am pretty sure it is the extremely fast spin cycle that is destroying my items. I know it cant be the agitator because it doesnt move fast enough to even clean the clothes. And the stupid load sensor is absolutely worthless! It does not dispense enough water to even cover the clothes let alone clean them. Go back to the old machines that did their job without destroying anything and actually cleaned the clothes with an amount of water that I chose. I ABSOLUTELY HATE this machine.

Dishwasher leaking thru the diverter motor; apparently the gramet # WPW10195677 gets worn out and starts leaking. They have discontinued the part and can no longer be found. I call Whirlpool and all Parts supplier in my city. Obviously this is something that happens with time (5 yr old dishwasher) and is something very simple to change. But if we cant find the part....what are we supposed to do. Also my dishwasher rack has broken 2 years ago and is holding with zip straps! Horrible product!

I purchased a washer from Whirlpool through Home Depot on August 7, 2014 and on Dec 31st, 2014 the washer broke. I called Home Depot and was told to call Whirlpool since I was still under a year warranty. After numerous calls I was referred to Advantage |Appliances, a company that provides repair services for Whirlpool. After a week the technician showed up and briefly inspects the machine to conclude that there were two problems with the machine: The controller is defective and there might be another problem since the water is not draining. An order was placed for the part and another week went by with still no part. I called the corporate office only to hear that it might take 5 to 7 days to receive it. In the meantime I had laundry piling up. I was forced to go to the laundromat with one arm in a cast and a painful lower back. I finally received the part on Friday and the technician arrived on Saturday to install the part and then announces that she was willing to fix the water pump but had to get paid in cash since this was not included in the warranty. Now mind you! This woman knew about the problem from her last visit but made believe that it wasnt a problem. Advantage Appliance makes money by extorting their customers out of money. This young lady stood there without blinking asking me to pay her $89.50 to do the job she was suppose to do in the first place. I purchased an extended warranty from Home Depot only to find out that they would not be able to do anything since I was still under warranty. I have never been so angry and want Whirlpool to take responsibility. I am sitting with a washer half full with water and no one is stepping up to do something! Whirlpool is disgusting! The corporate office was not friendly or nice about this situation. They dont care! Why do businesses like Whirlpool get away with this? This is not acceptable.

My 4-year old Whirlpool Cabrio (model WTW6600SW2) has gone out. It cost almost $300 just for the part to repair. It was lightly use; the average use was about three-four loads a week. Thats almost half the cost of what the whole machine will cost if new. I am irate. The customer service was no help. I will never buy another Whirlpool product again..

Ive never considered writing a complaint before, but feel it is necessary in this situation. I have had my Whirlpool refrigerator since November, 2007. It has worked great until this past April when the freezer began to overfreeze, cause frost and ice to build up. I have had Whirlpool Factory Service out to repair the unit twice a month since April with still no resolution and the appointments are getting harder and harder to get someone to come out in a timely fashion. I called on September 1st and the closet appointment is September 15th. They werent even able to book the appointment when I called. I was told someone would call back within 3/4 days. When I didnt hear back today, I called to find out an appointment was set.Ive called the Resolution Team to obtain back records of service but havent been successful in receiving a phone call or email. I havent received all of the follow up emails after service which is frustrating since there have been two technicians that have come out for repair and were not provided any history on the unit. If I had the follow up emails, I would be able to share that information with them.I contacted Customer Service to find out what I can do in regards to the issue I am having and was told its best to stay with the service provider that I began with since they are familiar with the issue. I would imagine if they are familiar with the issue that it should have been fixed by now. Ive also sent a response card back to Whirlpool Home Appliances at the Survey Response Center and havent heard anything from them either. When I called to follow up there wasnt anyone that could point me in the right direction to obtain answers. They were able to provide me with the mailing address for Consumer Affairs though. Ive been told numerous times that if it gets to a point it costs too much to fix they will replace the unit. Im not sure when that decision is made. I have an extended contract and will extend it again in October when it expires. I just want the unit fixed or replaced. Its been since April with the same issue. Very disappointed consumer.

Ive spent more repairing this washer than what I paid for it new!!! Its really ridiculous that Whirlpool isnt more responsible for their equipment that doesnt stand up to their name! Ive replaced more things than I want to type but just to start the computer board, pump, bearings just to name a few. Each time I had my repairman out it was a minimum of $300 to repair. Ive had my repairman out 5 times to repair things. Thinking each time its cheaper to fix it than buy another which I surely didnt think I would be repairing it several time! At this point Im just sick to death that a washer that is for a home of myself and my daughter has broken down so much. I cant imagine what a family would go through. Even after all the repairs it still isnt right but Im done sinking money into this sinking ship of a washer! Its loud constantly stops due to un level so I have to move the clothes around usually having to repeat this several times before I can get the load to finish!!! Then they come out wrinkled more than they went in and I have to iron clothes. A person should NOT need to iron! May as well wash them in the river on a rock. It would be easier!!! SO DISAPPOINTED!!!

I purchased a Whirlpool dishwasher and have had it repaired four times so far. Last time they replaced the main computer located in the door. I attempted to use the dishwasher tonight and it is completely dead once again. I usually have had good luck whirlpool appliances. After all these problems will no longer be using this brand. I contacted the store where I bought it from, Famous Tate. The first time it stopped working just a month after the manufacturers warranty ran out and they were absolutely no help. So in the future, I will no longer buy any type of Whirlpool appliances.

The refrigerator fits perfect in my space, keeps frozen (ice cream is creamy not a frozen block ) and cooled foods well. I love the glass shelves. I purchased 2 more bins for the refrigerator door, now I can get all my spices and condiments on the door as well as lots of other things. The freezer has racks instead of glass shelves. The top shelf is adjustable, that is nice in order to use more space. I love the ice and water on the outside of the door.

Whirlpool Gold Series - I bought this dishwasher less than 2.5 years ago. The thing already broke. The motor needs to be replaced at a cost of about $250. The thing never did a good job anyway and often had to run it more than once to get dishes clean. I paid about $650 for the machine so I guess its just a throw-away appliance. Whirlpool makes complete junk. I will buy a different brand that is known to have long-lasting dishwashers. I guess you get what you pay for.

We purchased this dishwasher in June 2014 while putting home back together following fading of our home. Within 6 months of purchase the dishwasher was doing dry washes, and getting very hot touch. Whirlpool sent out repairman who replaced parts that had melted inside dishwasher and the control panel. This same thing happened 2 more times. A repairman came and repaired and replaced parts. In May 2016 it once again was running so hot that it burned hand when opened. Once again repaired but this time it started leaking from front dishwasher. When we talked to whirlpool they sent out repairman and assured us they would pay for any and all damage it had caused. They also replaced dishwasher with Maytag of our choice which they covered all cost. When installers pulled out the unit we learned the dishwasher had most likely been leaking the entire time, water damage up entire wall, cabinets ruined, countertops had been bubbling and separating from wall, floors ruined. We followed all instructions and had three contractors come to do estimates that were from 27,500-30,680. Whirlpool then sent outside adjuster because of cost. We have now received offer of 6700 and told we could take this or submit to our insurance company. Also we now have Mold in kitchen which they are aware of and we think the flooring is now rotting and breaking.

I have spent 30 minutes trying to change light bulb under the oven and get the cover plate back on. I watched the film on how to do it, it was amusing to watch the struggle to get it on. It was amusing to say the least. Whirlpool watching it??? I do not believe whoever designed this worthless time consuming light cover never tested it one time, or it would had been more user friendly. It amazes me what kind of trash they can build for us consumers to have to deal with at times. Tomorrow this overhead piece of junk is coming out and being replaced by a non Whirlpool one. I am going to get a tractor and smash it into little pieces and put on side of street with a note saying this is what happens when you try for an hour to change the bulb.

Model # WMH 1163XVQ-1 manufactured 2010 however I purchased and installed it in July 2011. Noticed a small crack at the base of the handle about a year later. Within the past couple of weeks cracks are appearing everywhere including around the handle, the entire exterior frame as well as interior frame of the door. Neither my wife nor I slam the door or mishandle it to cause this damage. Called Whirlpool this week. Bottom line is that it would cost nearly as much to get a new door as to buy another microwave. This is an over the stove model. My previous microwave was GE and lasted over 15 years. Wont buy Whirlpool again.

Brand new dishwasher never worked. After getting the runaround from Bethel Park Home Depot. I was told I had to call Whirlpool. After being on hold 3 separate times for more than 12 minutes each time, they scheduled a repairman in a weeks time. He said the motor was bad and had to order. Wont be back out until after Christmas. I asked Whirlpool to replace this lemon. Customer service told me they never replace if they can fix. What if something else is wrong? They didnt care. Very rude. Told me manager would tell me the same thing. Never buy Whirlpool. Appliances are faulty and customer service rude. This has been a nightmare experience. Feeling very helpless at this point.

It is in the mid-range of cost and functions. For a mid-range dishwasher, it has many options, sometimes too many. It does not have rinse and hold. I think its cycles run too long; not always energy efficient (i.e. the simplest one uses the most energy).

Purchased this refrigerator in 7/2017. I cant stand it. Its pretty and works, but the NOISE!! I bought a white noise machine and placed it on the countertop next to the refrigerator just to drown out the noise (very high pitched sound). Repairmen came out twice. A part was replaced, but nothing changed. Said have to live with it. Dont buy Whirlpool or youll go crazy listening to this all day, especially with an open concept home. You can hear it everywhere!

Another person with problems called this a giant Whirlpool paperweight and he is so right! I received delivery of a Cabrio WTW7800XW3 washer on December 17, 2011. I had an issue (stopped in the middle of the cycle and flashed the letter “F” on the control panel) with it on January 2nd. I called and scheduled service. I had unplugged the machine and a few days later I replugged it and it started to work, so I cancelled the service call. In March, the problem started again. It just adds a little bit of water and then stops. Since then I have had repairmen out 6 times with 8 new parts installed and the washer still doesnt work. Now, the control panel won’t work. Whirlpool refuses to replace the machine. The repairman says these are the worst machines (any of the ones that are top load and have a clear top) he has ever seen and that I should buy an extended warranty. He says the bearings in the tub wear out among other things. On one of the repair visits, the serviceman found a chewed up pair of baby pajama pants. The machine makes a really loud noise like a jet engine taking off whenever it spins and the clothes are not clean. Whirlpool says that the warranty does not cover replacement of a defective machine. I have since researched the machine and have discovered that there have been problems with this line of machine for years. So, why are they still selling them? I am hoping for a class action suit. The company should stand by their products. I will never purchase a Whirlpool (or any other brand manufactured by Whirlpool) product again. I have had the machine for 4 months and it has been usable for about 2 of them.

The top of the range stays very hot. Not the burners -- just the top of the stove itself. Now the oven pilot wont light and there doesnt seem to be any sound or smell of gas when I try, though the range works fine.

I have a combo Microwave oven/oven GMC275PDS07. When the microwave is finished with the requested program, the end of program chime lets you know its done. Then, if the door is not opened for at least 3 seconds, the chime will ring again every minute thereafter ad nauseum. This will go on for hours without end. I know because I tried it. I reached out to Whirlpool via a web chat and my question was not even addressed. I was ignored. From reading other submissions, I assume this is de rigueur for Whirlpool. I then called Whirlpool and spoke to Katie in Tennessee. She was not able to bring up any make or model when I provided her the numbers exactly as listed on the inside of the door. She was not able to provide any respite from this annoying feature.This a Whirlpool Gold model, presumably the top of the line, in my book I will never purchase any Whirlpool product of any type and I will make it a point to let anyone who will listen that Whirlpool is not a manufacturer that takes its customers concerns seriously. Katie then advised that she looked up this feature and told me there is no way to turn the beeping off. I find this amusing since she could not find the model or serial number when I gave it to her.

Bought a Whirlpool Cabrio HE washer over a year ago. Recently, the spin and drain cycle stopped working. Went to find a repair person only to learn that many dont work on this model because of all of its problems. Did find a company who replaced a part ($100). Now sounds like a thrashing machine when it spins. However, now the machine wont even go through a regular cycle. Dont buy this brand!

On 16 March, I lodged the complaint to Whirlpool’s service center in New Delhi. My service request number is **. Engineer’s name is Dharmesh. He came for the first visit and he sent the person named Hassan who said there is gas leakage problem. I told him that problem is much more complex than leakage as I have already checked about the leakage, but he didnt listen and repaired and took Rs 2995 from me by giving 3 months warranty. The fridge again got damaged. Now, when I talked to Ms. **, she said the compressor is damaged and it will take Rs 2000 more, which means my earlier Rs 2995 has gone into vain and they are demanding Rs 2000 more, though it is in warranty. When I asked her that I want to talk to a senior manger, she rudely talked and refused. I called Whirlpool’s customer care on 01160008558. There’s a guy named ** who abused me and behaved rudely with me. The customer care executive doesn’t even have bit of manners as how to talk to the customers. It’s really a shameful thing which I had not even expected from the brand company like Whirlpool. I want very strict action to be taken against Ms. **, Mr. ** (CCE). I also want my fridge to be repaired as soon as possible without a single penny or I want my earlier Rs 2995 back.

Cabrio Washer WTW660SW2 - For 2 years I have been getting f1. When I talked to Whirlpool they said they were not aware of this problem. Now I have to pay to fix it. Looked online thousands are having the same problem.

Hello, Here is our story. We bought this refrigerator Whirlpool - 26.2 Cu. Ft. 4-Door French Door Refrigerator through a local reputable retailer. After 16 months we started to have problems with ice melting in the ice bin. We continued to have problems related to cooling/freezing within the refrigerator to the point where almost all the major parts were replaced. The good news is the dealer negotiated with Whirlpool to have all repair costs covered after the first visit. I asked about just getting us a new refrigerator and was told Whirlpool requires a part to be replaced 3 (THREE) TIMES before consideration.In summary, the refrigerator could not be fixed and was condemned in agreement with both Whirlpool and the Dealer. Here is the interesting news - since the refrigerator was out of warranty (12 months and now we are at 18 months), they are requiring we pay $600+ for the replacement. Buyer beware - either pay for the extended warranty or risk having to be inconvenienced by having your refrigerator unavailable for days or in our case, weeks!

Purchased a Whirlpool Cabrio washer with the glass lid. This is not a good washer to buy! The clothes do not get clean. Have to set it to bulk to get enough water to even cover clothes. Biggest issue is the lid. I have had to order a new one as it cracked on both sides back by control panel. I took the old lid off and discovered why the lid cracked. I have read many complaints about this same issue and everyone said Whirlpool would do nothing about it or even acknowledge there was a problem.Here is the problem. On each side there is a spring to hold the lid up while in the open position. The lid is plastic. When I tried to push those lid pins down with the lid off they would not go down. The springs are too strong for the plastic. When the lid is down the springs are trying to hold the lid up, so they are pushing against the plastic. Given time the springs win out against the plastic and the lid cracks and breaks. I am just a simple housewife and I figured this out! I hope that every manufacturer that is making glass top lids STOPS making them out of plastic, uses metal instead, uses a spring that is not as strong, or foregoes the current design and comes up with something that is better. It is for certain that I will never buy another Whirlpool appliance!

My landlord purchased a new Amana washer (NTW4605EW0) Labor Day weekend 2015. It started having issues in the spring, so we went through the process of utilizing the manufacturers warranty. Apparently, Amana, part of Whirlpool, requires 5 attempts at repairing the machines before replacing. Okay, so starting in June 2016, we arranged service appointments 5 times and replaced 1 part, then another, 4 times. Clearly, that part is defunct. Right? Fast forward to September and then into October. Get a new washer, and not the one I preferred. We got the Whirlpool WTW4816FW1. Before the installers leave, we are having the SAME issue. Stops midcycle, doesnt finish cycle, sometimes stops while filling, or while full, or kid wash, or mid drain... But now with the new washer, the drain and spin cycle thinks it should FILL instead of drain... and Whirlpool said they would get someone out the next day, a promise they cannot keep because they dont supply the repair guy, they source with local companies. So, the company ordered 3 parts... That could be the problem. And 4 days later, 2 parts are on freaking BACK ORDER. Parts arrive. All new parts replaced. Machine still doesnt work. Outlet tested by us and them and it is fine. The techs think there is some kind of RF interference. Turn off sensor light, which is on the same wall, unplug power to wifi router (which outdates the washer). Still, doesnt work.I have spent half my week, every week, since June, restarting my washer, unplugging the damn thing, waiting, and waiting, trying again and again and again to wash 2 loads of laundry a week... Literally takes a week until the damn thing does its job. Whirlpool is sent us a replacement washer. Can you guess what happened the first time we started it? SAME ISSUE. Cycle will not complete. Sometimes it dies before it even fills. Sometimes it dies while filling. Sometimes, it will fill and fill and drain and fill and fill and drain and... never stop filling. Or, the fun one, the drain and spin cycle thinks it is suppose to fill. Continuously. And then, suddenly, after unplugging it for 1 hr, or 24, or 72 hrs, it will work fine for 1-7 cycles. Nothing is consistent except that it doesnt work consistently. HAS ANYONE HAD THIS MUCH TROUBLE???

I have a Whirlpool Cabrio washer (Model: wtw6400sw2 / Serial Number: cu0271913) and I am very disappointed with it. The spin cycle is the worst--sounds like a jet engine and gives me the UL error message of unbalance load. The machine was purchased in 2007 but was kept indoors. I contacted customer service and they advised me to contact the repair service in my area to get a diagnostic analysis of the issue. Hello! I already know what the problem is after reading all these reviews! I cannot tell you how pissed off I am. I will never purchase anything Whirlpool and I will contact BBB as soon as possible. Come on, fellow complainants, let us continue to fight to get a possible recall soon! We all have the same problem because this is a manufacturing defect!

I have the original (gak!) Whirlpool Calypso Washer and Senseon Dryer pair. They have given great service, and I find them easy to use. I wanted a top-loader but I didnt want an agitator. These fit the bill. How long have I had them? Gosh, must be 12+ years. A recent service call indicated that other folks havent had the same luck - apparently the knee-action is troublesome - and I found the Whirlpool-trained service techs werent very knowledgeable and was able to fix the thing myself with parts off eBay! All in all, I would definitely look at Whirlpool for my next pair.