18 months ago, we purchased a Whirlpool Duet Washer and Dryer. Having previously only purchased Whirlpool washers and dryers for over 40 years, we decided to continue because we had enjoyed positive experiences with all of our previous purchases over the years. Now, our washer has quit working properly, the door locks and wont open on the washer and the repairman arrived today with parts to replace based on the code messages popping up on the washer screen. However, now, hes not certain if the motor has burned out or if it is some other problem. We also purchased a French door frig from Whirlpool barely 13 months ago (bottom freezer) and recently had to have that repaired when one of the electronic boards went out and the freezer quit working and icing up.In both of these cases, the appliances started giving us problems just as soon as the warranties were up; what has happened to Whirlpool reliability and dependability of their products? We cant help but feel that our China-based parts are part of the change and will, in the future, not purchase any more Whirlpool products. We are grossly disappointed and feel cheated with these appliances.

I bought my washer machine because my other one died on me. I was nearly everyday so I needed a dependable machine but also good price. This machine is both and I would definitely recommend Whirlpool.

Recently had a Whirlpool gas water heater installed. Would smell gas every time the heater kicked on. I inspected the vent, all the new fittings, with no luck. Leaving the windows open didnt help. Finally found the problem: the factory-installed line from the gas control valve to the tank was leaking. Should have kept my old heater. It was still working flawlessly after 20 years. You would think a new heater would at least be inspected before hitting the market.

We purchased a WRF989SDAM03 model French door refrigerator in September. A month later it began to make grinding noises when running. The noises got louder until it sounded like a car idling. We called for service, and the technician diagnosed a failing compressor. They replaced the compressor with some difficulty. Three days later we lost cooling. They replaced the compressor again. Now the refrigerator cools, but it runs 100% of the time. I dont mean frequently, I mean it NEVER. SHUTS. OFF. Its never not running. Today a technician came out, and after 1.5 hrs of diagnostics on the phone with a Whirlpool engineer, theyve declared that it works. Whirlpool refuses to honor their warranty and says that because the unit cools, I should accept that it runs 100% of the time. I can get no resolution from Whirlpool.

I purchased the GBS309PVS single oven in Dec. 09 along with a Whirlpool Gold microwave, dishwasher, and stove top. The oven was dented and scratched, so another one was delivered on 1/10/10. I finally decided to use the cleaning cycle in Oct. 10. It burned out the circuit board and something else. It was under warranty and repaired. I was afraid to use it again, but tried it yesterday, 12/27/2011. It smelled horrible, knocked the power out of the oven, and the door will not unlock. Customer service was not very kind and said that I had to purchase a $269 warranty and they would send someone out. I did, unwillingly. Well see what happens on Friday. If this is not resolved, I will go further. This is a faulty part of the manufacturing and should be handled as so.

I find this to have perfect storage space both in the top for standard refrigerator and the bottom freezer. I would recommend this not for the style, the amount of room but also the quality. I have not been disappointed.

I bought this Cabrio Washing Machine just over a year ago and it never drained water when I was doing towels and bed sheets. Life got in the way, and I managed to run smaller loads in the regular settings. Now, the machine is just over a year old and it will not spin unless I put it on the rinse and spin issue. It takes well over 2 hours to wash a load of laundry. From looking at other reviews, this is a big problem. I would not recommend this washer to anyone. It cost a ton of money and was the worst washing machine I have ever used.

I purchased A Whirlpool washer model WTW4816FWD some six months ago and it is worse than my 13 y/o washer I got rid of. When wringing clothes it seems be out of balance as it bangs like crazy even when clothes are adjusted. I thought it was the feet but no dice and the auto sensing levels allows for the washer to fill completely with only three items in it? The noise it makes while washing can be heard throughout the whole house too. The cycle takes three times as long of any Ive ever used! I hate this thing.

Works fast and quietly. Easy to set up. Get the geek squad coverage and clean the filter at least monthly.

I was gifted a washer and ventless dryer for my condo. It takes a little longer than a regular dryer but it works great. It fits perfectly in a closet.

A few weeks after we bought it, the washer was already having issues spinning out, and the clothes would have to go through another rinse and spin cycle. A bout a year and a half in and I had to replace the pump because it stopped draining. Even carefully loading the machine, and at least two or three times a week it would not spin out. Two weeks ago it stopped agitating actually performing washing action and spinning out all together. Last night I replaced the actuator which controls the speed or lack thereof in the spin. Still nothing. Ive reset it multiple times, still nothing. At least the clothes are getting wet. At tax return time I am replacing this piece if garbage and I will never get another whirlpool, or Maytag washer again because from what I have been told by dealers and repair men; they are all garbage.

I purchased this washer model WTW4950XW0 new. Within 6 months, it stopped spinning and was repaired under warranty. The spin actuator was defective. Great. A few months later, it stopped spinning, repaired under warranty and the spin actuator was bad. A few months later it stopped spinning, repaired under warranty, and the actuator was bad. Great. Another few months it stopped spinning again. This time, Whirlpool sent someone to repair it, another bad spin actuator. This time we had to pay for the part. So now that we are completely on our own, it stopped spinning yet again. Let me guess. The spin actuator is bad!!! Incredible. What a piece of crap. This washer was never used heavily.

Perhaps I am fortunate, but when I read complaints regarding products on the Consumer Affairs site, it makes me wonder because I never have any problems whatsoever with anything I buy. The only time was with a cheap $20 dvd player which lasted just a year. I was given a 10 year old whirlpool fridge 7 years ago. It still works great. Very cold freezer and great features such as frost free freezer. Also Whirlpool Estate budget line dishwasher, washer and dryer ten years ago. No problems!Why do people spend thousands on refrigerators, washers, dryers, and dishwashers? Just buy the basics. It is not important to buy french door refrigerators, dishwashers with stainless-steel interiors, washers/dryers on pedestals and the like. You are only impressing shallow people. All in all, I will always purchase no-frills Whirlpool appliances. They are the best! And you can be like me and have no credit card bills and plenty of money in the bank with the result of low stress.

I bought a Whirlpool gold side by side with freezer on bottom and the ice maker in refrigerator part in March of 2013. Ice maker dropped ice one time. In 5 days Lowes brought me a new one out and swapped it because it was in their 7 day policy. Ok this one worked good for about 2 months. Ice maker quit again. Service came out, changed out some parts that didnt work. 2 months roll by the new parts they ordered came in. Service came out again, put those parts in. Worked for about 3 weeks then stopped again. 3 times new service guy comes out and replaces some more parts and he had the wrong motherboard so guess what, had to order. It took 4 weeks to get it here. They came, put it on. It worked for around 2 months. I asked Whirlpool for my money back, they said that that was not a going to happen. I asked for another refrig, they said they would have to have 3 more service calls on the frig before they could do that. Well I have got a $3000 dollar refrigerator that has no working ice maker and Im sick and tired of the runaround. Whirlpool sucks. I will never buy another thing with their name on it. Matter fact I wouldnt take it if you give it to me. (Why) you ask, because in a short time Im going to have to haul it off for junk and its not going to bring nowhere near what I gave for it at the scrap yard.

I was pleased with the look and performance on my dishwasher. It did sometimes leave some food particles, but, overall it did a good job. I really dont remember the model since it has been a few years since I had it.

Bought this because it was a Whirlpool product and liked how it was supposed to work at the store, HhGregg in Downingtown. Anyway one week in we started having problems, clothes not being washed well, and constant problems of dripping wet clothes, like they were never spun at all. Would have to readjust all the clothes, respin, most times we have to that that every time we wash clothes and have to respin more than once and even then, clothes have too much water left in them, so it takes forever to get our clothes dry. We have a service contract with Sears, we have repairmen out a few times. Get told, dont wash towels in it, only do very small loads, supposed to be a large capacity washer, nothing wrong with it. Now its worse than ever, terrible product. I want a different washer, its rusting at the lid, its only at the most 2 yrs old, it was expensive and am very, very frustrated!!! I want what I paid For!!! Whirlpool, shame on you for putting out such crap.On to my next problem with a Whirlpool range, again bought it because it was a Whirlpool. We had our Kitchen remodeled and the range I had was white. We needed a stainless steel range, Bought the Gold series AquaLift convection oven. This is the most horrible piece of crap. The convection oven does not cook as a convection should, food takes forever to cook on convection, reg feature works faster and hotter than the convection. In my old range I used the convection feature always unless I was baking a cake. Then used the AquaLift feature to clean my oven, it was not dirty , but I like a sparkling oven, so followed the directions, set it to clean. It looked the same after it supposedly cleaned the oven. Nothing was cleaned, tried it again, it was a little more dirty, something had spilled. I wiped out the oven, used the AquaLift self cleaning feature again, same results, old oven, self clean, the oven after a cleaning cycle, only ash was left, wipe it out, it was spotless. So I called for repair, the repair guy was here about 5-6 different times, tried this and that, replaced a heating element in the oven, turned the temperature up in the oven, so now when I bake, I have to figure out what temp I need to put it on. Tried that, even admitted that the AquaLift feature was a bust. I contacted Whirlpool, I want it replaced with a different model. This range is about I and a half years old, want to replace it but again was very expensive. Its a terrible product, it cant be a coincidence, that both newer appliances made by Whirlpool are terrible!!!! Combined they cost me almost 3000.00 dollars. I feel that I have been ripped off definitely did not get the great products that I thought I was buying. No response from Whirlpool, no satisfaction. I want them both replaced or my money back, take them out of here, they are useless!!!!! I will NEVER buy another Whirlpool product again, and have told everyone I know about the terrible quality of these products.

We built a new home at the beach to enjoy our retirement and the builder installed new Whirlpool appliances. As far as we are concerned this was the BIGGEST WASTE OF MONEY WE HAD. Our appliances were under warranty for 1 year as usual and after 14 months things began to break. The latest is the ice maker in the French door fridge. After finding the diagnostics test online I ran the test and determined that the whole ice maker needs replaced. This ridiculous since the fridge is only a little over a year old. We even upgraded the fridge to avoid any problems. After talking to the people in our neighborhood we have come to find out that most people here have had trouble with whirlpool appliances.. I am ready to send these to the junkyard and replace them with a reputable brand (LG) that we owned before and were very happy with.. I dont understand if there is all these problems with Whirlpool products why the technical team doesnt fix the problem... Get parts from the USA NOT CHINA!!! My neighbor just told me he had the repairman at his house 7 times to fix his fridge and finally got a new one. Just got tired of the hassle and expense....

Our fridge was delivered the 24th of Jan. We called on the 19th of June because the fridge stopped working. The 24th Capital Refrigeration came out and said he ordered the parts, they would likely be there on the on Fri. the 28th. On the 5th the parts werent in yet. On the 5th of July I called Whirlpool to find out whats going on and the parts were on backorder. They would expedite the parts. The parts came in the 12th. Our Whirlpool refrigerator was delivered on the 24 of Jan. It quit working on the 19th of June so we called Lowes. They hooked us up with Whirlpool. They sent a tech the 24th. He (Mike with Capital Refrigeration) left saying he ordered the parts and they would likely be in on that Friday the 28th. I call Lowes on Mon. the 1st. They hooked me up with Whirlpool and they said the parts were being shipped that day and should be to Capital Refrigeration on Fri. the 5th. I called on the 5th and now the parts are on backorder (they didnt know they didnt have the parts). So the parts came in on the 12th. Capital Refrigeration came out, installed all new circuit boards. That didnt work, still no fridge (he suggest replacing the fridge but Whirlpool says no). So he orders new parts. He comes out on the 17th and installed new parts (coils and stuff). It worked for 3 days and quit again, I lost my food again. I call Lowes again. They hook me up with Whirlpool. They say theyre sending a different company. On the 19th A1 Quality Appliance calls, set up appointment for 23rd. The come out and say they are ordering the parts on the 25th. They say that Whirlpool said parts would arrive Mon. the 29th. On the 30th A1 Quality said the parts arent in but they have us scheduled for Wed. the 31st. NO PARTS. I called whirlpool and now I find out again they dont even have the parts again (they dont know they dont have the parts). They are on backorder and in a week call them to see if they have found the parts yet.So at the end of a week (the 7th of Aug.) Whirlpool said to call and see if they found this part yet (maybe not). It will have been 7 weeks without a fridge that broke when in use less than 5 months. They have told us the parts would be here 3 times and then find out all these parts have been on backorder every time. The 1st repairman Mike at Capital Refrigeration advised to replace the unit but they are still dragging this out. They did send us $150 for the inconvenience (not for all the food we lost). It would appear it will be 2 months before we have a refrigerator again if we are lucky. Whirlpool is a very poor company that has misled us several times and are still doing so. We purchased their refrigerator, double stacked oven, microwave and dishwasher and are very sorry. They say they record the calls if there is any doubt about my facts.

I completely forgot that I wrote a review on our Whirlpool hot water heater model FG1H5040T3 Nov in 2010 until I received an email telling me how many people read my post. Surprise, Surprise guess what we are having problems with again. You know how nice it is to have hot water anytime you need or want it. Well, not at my house. The hot water heater worked for about a year (Im probably being nice with the time here). Heres our problem now, once the water heats up the pilot goes out. It will not stay on. Ive noticed that if its full the pilot light will not come on, so we have to run some water to be able to light it. Well I called customer service, a waste of time. The guy told me that my heaters warranty expired last year and his suggestion is to go buy another heater. REALLY! All I wanted to do was order a part for it. He did send me an article with suggestion of things to check. Sorry, we already did everything in the article, another waste of time. It seems we are not the only ones (model #) with problems with Whirlpool. Whirlpool used to make good products but its not anymore. I will NEVER buy another Whirlpool product again.

I bought a glass top stove model number W10221843A. My son dropped a plastic cup on the top of the stove. It put a hole and shattered it. Now remind you, it was plastic. I barely use this side of the stove, so not like it was weak. I paid a lot of money for this product just for a plastic cup to destroy it. Is there any recall on this stove? Any help will be appreciated. Thank you.

lD and UL codes are displaying. The UL code displays when the load is even and also displays UL load when I take all clothes out of washer. How could the load be uneven if there are no clothes in? I have had four different issues with this washer. I have started use on this washer in Aug. 2008 and there have been already three major repairs. I am a very dissatisfied customer. I dont know if I should spend more money on washer repairs or just buy a new washer. Please help.

I bake a lot so my husband bought me a new gas range for our 54th anniversary. After the first few times I used the oven, I decided to clean it. I noticed then that there were some burnt grease spots and streaks between the oven glass door. After 2 years of use, it has gotten much worse so I decided to take the door apart to try to clean the glass in between the layers of glass but there are three instead of two. I cleaned the inside of the outer glass, but that didnt take care of the problem. Most of the stains are between the other two panes of glass. That, I cant get to. I feel that this is poor design and not sealed properly. I take good care of everything I own and I expected this range to last me the rest of my life but it is put together with cheap plastic parts that wont last long. It is the first new range that I ever owned and paid a lot more for it than any Ive had. I expected better.

Ive had nothing but problems with the Whirlpool Cabrio washing machine and dryer. The motherboard has been replaced three times, once on the dryer and twice on the washing machine. The inside of the washing machine is going to fall apart because of the rust at the bleach holder. I saw some of the complaints. Is there any way we (consumers) can sue Whirlpool for selling defective units? We are from all across America and there is no way we should all have the same complaint. The stores that are selling us these items should be held accountable. Also the only thing Im getting from them is, Theres nothing we can do. PLEASE DO NOT BUT WHIRLPOOL WASHERS AND DRYERS!!!!

I’ve purchased a front washer and dryer and storage units, directly from Whirlpool. When the delivery people installed the units, they did not install the rubber gaskets that are required between the units. I’ve purchased rubber pads from Lowe’s, but the washer still shakes uncontrollably. What do I do now?

We moved into our house about 5 years ago. We didnt know how old the heater was so 2 years after moving in, we replaced it with a Whirlpool Electric Water Heater. (2009) Last August, (2 1/2 years after installation) we found our carpet soaked in the room adjacent to the water heater and discovered it had been leaking into my finished basement for who knows how long. We contacted Whirlpool and they said they would replace the heater but I had to pay for the install because it was over a year. Mind you I had just paid 300 bucks 2 1/2 years before to put that one in. So I paid another 300 bucks to have a plumber come out and install this one. I had extensive damage to my basement, rug, walls with mildew and possible mold from the water. I went through my homeowners insurance and had almost $5000.00 worth of damage.So about a week ago my husband calls me downstairs and guess what, my brand new rug that I had replaced 11 months ago due to a leaking Whirlpool Water Heater was soaked again. This heater, 11 months old, leaked yet again!!! Needless to say Im beside myself, especially when I call Whirlpool and they will replace it, again, but who the hell wants to have damage to their finished basement every year??? When I called and asked them to pay for the damage this time because I cant possibly put another claim in with my insurance in less than a year for the same thing, they just say that they will have the labor charges dismissed as a courtesy. As a courtesy??? I said its been less than a year so they owe me the labor charges; she said no that it goes by the original warranty from 2009. What??? Thats utterly ridiculous and how is it possible that they can get away with this. That has to be against some state statue or law, to use the previous warranty on a defective product. So now Im left with about $2000.00 worth of damages this time to my brand new refinished basement all at the hands of Whirlpool. I had to get another one of their heaters because they wouldnt even give me the money for the heater so I could buy a different kind. I will NEVER buy a Whirlpool product again and Id advise to anyone who will listen to spend a little extra to avoid this hassle!

The refrigerator is not repairable according to 2 different servicemen. The refrigerator just stopped making ice and not cooling all of a sudden. The problem seems to be inside the panel between the refrigerator and freezer portion. Its a side by side. First time I ever bought Whirlpool Appliances. To make things worse my Whirlpool oven does not work either. Even worse, the Microwave pretty much popped and never worked again. A Whirlpool microwave. The only thing still working is the Whirlpool dishwasher but I wonder for how long. Ive talked to Whirlpool and they said I only had a 1 yr warranty and they could not help. I am writing to their corporate office to complain. I have an old Maytag refrigerator that still works and puts out ice in my garage. I went to look at Maytag appliances and just found out that in 2006 Whirlpool took over Maytag. So I will not ever, ever buy another Whirlpool or Maytag again.

I am having problems with my Whirlpool Water Heater. The pilot light goes off often and now it wont stay lit at all. I checked the thermocouple and measured the voltage, it is 19+ mV. So according to the manual, the gas valve/thermostat must have gone bad. I called the company and they gave me a name of the contractor but asked me to pay for the labor cost. This is a 50 gallon, 12-year rated heater bought from Lows in 2008. The heaters model number is BFG1J5040T3NOV. This thing has some serious quality issues.

Today, after five years of washing items in the Whirlpool Cabrio top-loading, HE washer; I am taking the time to express just how poorly this machines operates. Clothes do not get clean, dish towels with dried food still have food on them, and towels get holes. If I wash items with sand after going to the beach, the dryer vent has to catch all of the sand that was never washed out. Rust has developed on the inside and drips down to ruin clothes. I would take back my previous washer with the agitator that was over twenty years old in a heartbeat. When we needed a new dryer, we went ahead and bought a matching washer. Painful decision!

Bought this 18 cu ft refrigerator this year. Only 3 choices for temp. Everything freezes, milk has crystals, ice cream is soft. Buyers remorse! Old ref was a Whirlpool. Wished I would have given others a chance.

Purchased this washer 5 months ago. Have had service 3 times as dark clothes come out with white residue. I have done everything possible to correct the problem. They recommended from cleaning the machine, using less detergent, minimizing the load, using extra rinse, deep water and still the clothes come out with the residue. And it takes way too long to wash a batch of clothes. This is a known problem with this model. Repair company recommended a replacement and Whirlpool insists that it is a usage problem. One thing they said Could be water is too cold, I live in Florida there is no cold water! Whirlpool refuses to replace it. DONT BUY IT!!!

Here is my TERRIBLE experience: After only eight months it started to fail intermittently. Within weeks, it failed completely. I pay someone to come out and look. We get a part from Whirlpool. Pay extra to express ship it. 2 days later, pay to have it installed. Still doesnt work. Express ship another part. 2 days later, pay again to have it installed. STILL doesnt work. Express ship ANOTHER part. 3 days later - it STILL DOESNT WORK!!!!! Then they closed - wait another day. Now they authorize a complete replacement. Wait till Monday to PAY to have this one uninstalled. Haul it upstairs, into my car, back to Lowes, so I can get a new one. Haul it home. Pay AGAIN to have it installed.I was without hot water for 10 days and paid about 4 time the cost of the heater in labor to get through this MESS. I talked with Customer Service to get some help with how terribly unfair this was. Warranty Only Covers parts - should have bought the extra warranty... Silly me - I thought Whirlpool was a reputable and reliable brand. Boy was I WRONG!!! DO NOT PAY EXTRA FOR THE NAME - NOT WORTH IT!!!!!! I also dont recommend paying extra for the Energy Efficient. Its added electronics that just give it more to go wrong. Plain and simple is the lesson for the day!!! And after the hours of frustration with their customer service - Ill NEVER buy another Whirlpool product as long as I live!!!

I first want to begin by saying that we have been a Whirlpool family for years. I now own a Whirlpool microwave, hot water heater, washer/dryer, Jenn-Air stove and dishwasher. My problem now is with the Cabrio Washer purchased in 2008. I started having problems in 2011 and the same problem has raised its ugly head again. When I try to use the Clean cycle, it starts at a 60-minute cycle and goes down to a 2-minute cycle in 3 minutes without cleaning or even running water into the tub. This time, it made a terrible noise and stopped. The tub was replaced in July 2011 after having the same complaint as above. The repairman said that the mechanism on the tub to fit into the spinning cycle is made of plastic and is not holding up. Also, in March 2012, a new control board was installed. I spoke to Whirlpool Customer Service and they informed me that they did not have any other complaints about the Clean cycle and that I should call the repairman. Luckily, I purchased an extended warranty. I vote a thumbs down on the Cabrio washer.

Purchased a Whirlpool Cabrio WTW7340XW2 washer approx 2 years ago. The machine runs so loud on the spin cycle you cant have a phone conversation or hear the TV over it and is leaking grease from the bottom. My mistake to not purchase the extended warranty but you would think a machine would last more than 2 years. I contacted Whirlpool online and by mail and they do not stand behind their product. I did contact a local repair shop and by our phone conversation was told it would be approx 300-350 to fix it and Im not putting that kind of money into a repair. Just want to let consumers know this machine is junk and spend your money on quality appliances, not Whirljunkpool.

Whirlpool customer service is non-existent. I have a Whirlpool microwave that burned up after two months of use, and they sent over a technician twice, in the past three weeks and it is still not working. Now, I am being told that it will take another two weeks before the correct part is found, and the technician is sent here again to fix the problem.I have no microwave now, for what is going to be about 5 weeks, and that is only if they get it right this time. Whirlpool wouldnt approve for me to have it traded a trade for a new one at HH Gregg where I purchased it in Aug of 2011. HH Gregg only has a 30-day return policy, and it went bad after 60 days.

Whirlpool 70328 215 IMFRESH ROY 5S purchased on 14th Feb. 2016. It has stopped cooling on 11th April 2016. Complaint lodged on 12 April. No serviceman attended and not connecting toll-free number. Never, never go for a Whirlpool refrigerator.

Cabrio washer Model # wtw5840bw - I purchased this washer one year ago. It has a defect that comes along with it. You think your clothes are getting clean. But in reality they are not. This washer does not fill enough water to wash a small load of clothes. It has ruined three large bags of my clothes. Stained they smell in general they are not clean. Worst washer I have ever bought. General public Please be aware of this issue if you are going to purchase this washer. It is a big expense to be put out to the curb.

Our water heater pilot light has started to randomly shut off leaving us with cold water to shower in on numerous occasions. We hired a local appliance company that we are familiar with to come out and look at it. The tech thought that replacing a part would fix it. It didnt (which I will take up with them). After doing what Whirlpool asked us to do it still is not working. I called them back to warranty the tank and the rep keeps repeating it is a limited warranty so basically I have to pay the service call and labor charges to look at, repair or replace which is going to cost nearly as much as it will to just buy a new one.

I bought all my kitchen appliances in Home Depot 4 months ago (April 2014). The wall oven, Whirlpool, never worked. Flamingo Appliances is the name of the company that does services for Whirlpool in my city. They keep changing parts and today is the 3rd visit that the technician will be in my house trying to solve the problem. Customer service in Michigan is DISGUSTING! I probably have to buy another oven because they say they wont replace it if they think its fixable. 3 MONTHS! I will never buy Whirlpool again. I hate them.

When purchasing a new home, the almost new Whirlpool double-door ice-dispensing stainless steel refrigerator came with the kitchen. This beautiful-looking fridge worked well for close to three years, but gave up the ghost shortly after its warranty expired; designed obsolescence perhaps? Problem was, it would have cost almost as much to repair as it would have to purchase a new fridge with a warranty. So, thats what I did, via a local big-box store. I bought a single door floor model, with the Whirlpool ending up as scrap, the whole incident leaving a bad taste in my mouth. If you have your grandmothers old fridge that still runs, keep it!

Purchased the Whirlpool Cabrio washer January 2010. Purchased the extended 2 year warranty from Lowes. After about a year I noticed around the bleach dispenser it was starting to rust. Over some time it worsened and grew bigger around all sides. I was unhappy about it, but thought it was just cosmetic and didnt pursue the issue. Now it must be on the inside and has started putting yellow spots on all of our clothes. It was only a towel or two at first and now it is on everything. I called Whirlpool and Lowes customer service center and they are just sorry and will not do anything. Lowes warranty does not cover any rust whatsoever although I cant find that stated on the warranty papers. I will never buy another Whirlpool product, ever. $600 for a washer and $70 for an extended plan to last on 3 years. I know people who have washers for 10 or 15 years. Im so disappointed.

I bought this top loading, low water machine 1.5 years ago, $500.00, did not buy extended warranty, expect major appliance to last at least 5 years. Motherboard is out, will not spin, will cost at least 200 to $300 to get it fixed! Selling on Craigslist for 50. So sad. Will never buy whirlpool again, waste of hard earned money!

I bought fridge model WRS571CIDm02. The worse company in the world. Since I bought this fridge have a consistent problem with the evaporator fan. It makes noise. Geek Squad came 3 time in 3 years to replace the same part. Now the 4th time I ran out of warranty and Whirlpool dont care. On top of that the stainless steel is rusting. It is not stainless steel. It is a nightmare. Avoid at all cost. If there is zero I would give it to them.

I bought new hot water heater. I installed it did and it did not work. I called them, and they sent a new part. A service man installed it, and it still did not work - he was unable to get it working. They said my gas supply line 1/2 od was too small. I had it replaced to 5/8 od 1/2id, and it still did not work. I called them again. They offered to send more parts and try again. This is a brand new water heater, never fired. I asked if they would give me a ra number so I could return it to the store. He would not give it to me. He insisted he send some one out to try to repair it. Meanwhile I have had no hot water for 2 days. He told me do what I have to do and hung up on me. So I removed the heater and took it back to Lowes, where they were glad to give my money back. But still, I lost a day of work and paid the gas yo bring it back. I went to home depot bought a GE hot water heater. I had it installed in about 15 minutes and it is working fine.

Purchased Whirlpool Cabrio model WTW6400SW washer and dryer 1/7/2007. The matching dryer was dead on arrival and the second dryer motor died within a year. Washer: 1year 2 month the washer motor died. Whirlpool paid for the part and I paid the labor. The following year, the bearing went out and the outer tub was replaced (the bearing is inside the plastic outer tub - bad design. Whirlpool paid for the part and I paid the labor. Feb. 2011 had one of the F errors. Whirlpool repair tech came out as the tub would not drain and it was a wire that had come loose underneath washer - another service call charge. Dec. 20, 2011, I had an error F50. The Whirlpool repair tech came out, verified no clothes or money stuck in the machine. All clear. He called higher level whirlpool tech and they paid parts and labor to replace the main control board and the RPS Sensor. Im single and am not abusing this machine. Like everyone else who posted. I paid close to $1,000 for this washer (not including the dryer) and I have been a faithful Whirlpool customer for 3 generations, but if Whirlpool doesnt offer some kind of compensation/trade in credit to customers who purchased this (knowing that the design is bad/faulty) washer and discontinue this model. This will be my last Whirlpool. I will have lost all faith in Whirlpool. The Whirlpool service tech that I found is op notch. I will miss him if I have to switch brands. Im putting 1 star as I know this machine will not be operational for 9 years which is the minimum that I would expect. If it makes it to 6 years without another service call, it will be a miracle.

I guess I am in the lucky group because my washer lasted about 3 years before the problems started. The latest is the lid lock light flashing, the machine doesnt go through full cycle but stops in the middle, doesnt spin and drain. Even before that the clothes didnt come out clean. The repairman said that this product is basically disposable and it makes more sense to buy a new washer than to invest in fixing this one because something else will break next.My old White Westinghouse lasted 18 years without one problem, Im sorry I wanted something new. What a pity that companies nowadays sell junk and the consumer has nowhere to go with a complaint. Im wondering if someone has the name and the address of the CEO of Whirlpool, I would like to ship that piece of junk to where it came from... it would be funny if other customers did the same. And I agree with other posts that class action suit would be in order... too bad nobody started it yet. I wish I had read the reviews before I made the purchase but at least I know now to stay away from all Whirlpool products and do whatever I can to prevent other people from making the same mistake I did.

Bought unit from Lowes in july 2017. Shortly after icicles started forming on the roof of the freezer near where the door & frame meet. Called authorized service repair company to have them check out. Tech knew right away what was wrong. Appears Whirlpool has the parts made in China & then assembled in the USA. China has overfilled the freezer door with insulation warping the door. This makes the door seal sag on the bottom & pull away on the right side. No way to repair. Was told they need to order a new freezer door.Weeks later I get a call that Whirlpool cannot get a door replacement!!! Said they will give Lowes a store credit. The floor model at Lowes has the same defect. When Lowes ordered a replacement unit they opened the packing & found that this unit has the same defect. I am replacing with a Frigidaire! Where is the quality control at Whirlpool. Anyone at Whirlpool who puts these units together could not help but see this defect - but ignores it & ships it out anyway. Thats what you get from farming stuff out to China. No excuse on Whirlpools part. Maybe Trump can save Whirlpool.

I love the look and performance of my Whirlpool Dishwasher. It could be a bit quieter, but overall I have no complaints. My washer was already installed in my home when I purchased it and I must say, it helps when the family gets together and you don't feel like washing the dishes. The dual chamber pod holder is great if you need to use and the heat function works wonderful. I don't have the problem of the left over water that a lot of dishwashers leave behind and no spots!

We bought the microwave in August 2018 and last week it burned a hole through the turn table which broke it and burned a hole in the floor of the microwave. Whirlpool said it was under warranty but refused to bring a new one. They ordered a new glass turntable and painted the spot that had the hole burned in it. What makes me believe it is safe now to use? What caused a microwave to go awry in the first place. It has to be a safety issue and Whirlpool will do nothing about it. Lousy customer experience.

Just bought 4 new whirlpool washers and dryers for my new four plex I am building for clients. Two of them leaked violently along the wall and downstairs. Did I see they were BRAND NEW. Total garbage. Now I have to pay for servicemen to come and fix it. NICE AND THANK YOU for your poor quality commitment. Now my clients are pissed off because they cant move in because whirlpool makes garbage material. So the extra cost it has cost me is totally unthinkable. Whirlpool, ask me if will buy from you again. Thanks for ruining everything due to your inconsiderate quality levels.

I purchased a Whirlpool washer in 2010. It has started to rust. I called the customer services dept. They told me that there was nothing they could do about it because it was over a year old. I asked to be transferred to a supervisor. She told me the same thing. I told her that its not as if Im looking for a new washer. She said that there was nothing they could do; I had to pay for the repairs myself. I told her, After spending almost $1,000 on a washer, I have to pay for the repairs? She said, Yes, maam. I asked if I could speak to someone over her. She said that she had to take down my name and number and someone would call me back in 24 hrs ... from the management team.She asked for my number and not my name and said someone would be calling back. I told her, How are you going to forward the message without a name? Maam, Im sorry. Whats your name? I doubt if anyone will be calling me back. Whirlpool customer service sucks! They dont know how to treat their customers. Watch out for the warranty. What they call a warranty is not.

I am very reluctant with online product feedbacks. But here is one story that needs to be told. I purchased a Whirlpool 3D Split AC 2 years back (and hence the product is out of warranty). The product quality is so bad (and unreliable) that within 2 years the coils in the Outdoor Unit have started to leak. When I requested for service visit the technician (so called) came over and did a wet service and took the fee (without an invoice). And assured that the AC would start to work fine. Within a week we realized that the AC is not cooling enough. Again a service visit was called and this time the technician (supposedly) diagnosed the above problem. The repair cost told to me is to the tune of Rs 10,000/- for a product cost of Rs 36,000/- (or so) bought just 2 years back. Does anyone in Whirlpool understand what QUALITY means??? Does anyone understand VALUE FOR MONEY... This aside I have a 2 Tonne Whirlpool AC, 350 l Whirlpool DD refrigerator and a Washing Machine... I think its time for Move over WHIRLPOOL and HELLO MITSUBISHI, BOSCH, HITACHI... End of a great consumer brand...

I purchased two Whirlpool refrigerators 9 years ago and this year, 2018, both of them died. Bad compressors that cost up to $700 to replace. Repair folks would not guarantee them as there could also be other issues, like leaks in the internal parts of the refrigerator. I have a 20 year old frig (Kenmore) in my garage than runs great, no repairs and is in a non heated area. My conclusion is that that Whirpool reduced cost by making cheap products.

My water heater was installed in 2007 (model BFG2J5040T3NOV). It has required 3 repairs in 4 years because part failures make the pilot light shut off. The gas controller was replaced in 2008. The manifold/burner assembly was replaced in 2010. This month (August 2011), I have replaced the thermocouple, which did not fix the problem. Now I am having to replace the gas controller again. The part is failing, but not completely inoperable, so occasionally when on the phone with customer support, the pilot light would stay lit. When this happened, the tech would act as if the problem was solved and tell me to call back if the pilot light went out again. The next day, the pilot light would go out again. Thus, I have spent several hours on the phone with customer support running the same tests and answering the same questions over and over again.

I’ve had the dishwasher for at least 3 yrs. if not longer. I have a long history with Whirlpool products and so far I haven’t had any problems with my past purchases. They normally wear out from age because if you take care of it normally they last for years.

Two water heaters three yrs old that went kaput. Thankfully, they are under warranty. However, the tech that I called out said that his company doesnt work on Whirlpool because they are junky and they try to blame the tech if something doesnt work. I called to get new part, and of course now, I get to pay for labor. The lady on the phone actually suggested that I hire an electrician and replace a breaker instead of receiving parts for Whirlpool. Unbelievable. Needless to say, I echo all of the same concerns as the other posts. Im done with Whirlpool.

We purchased this dishwasher in June 2014 while putting home back together following fading of our home. Within 6 months of purchase the dishwasher was doing dry washes, and getting very hot touch. Whirlpool sent out repairman who replaced parts that had melted inside dishwasher and the control panel. This same thing happened 2 more times. A repairman came and repaired and replaced parts. In May 2016 it once again was running so hot that it burned hand when opened. Once again repaired but this time it started leaking from front dishwasher. When we talked to whirlpool they sent out repairman and assured us they would pay for any and all damage it had caused. They also replaced dishwasher with Maytag of our choice which they covered all cost. When installers pulled out the unit we learned the dishwasher had most likely been leaking the entire time, water damage up entire wall, cabinets ruined, countertops had been bubbling and separating from wall, floors ruined. We followed all instructions and had three contractors come to do estimates that were from 27,500-30,680. Whirlpool then sent outside adjuster because of cost. We have now received offer of 6700 and told we could take this or submit to our insurance company. Also we now have Mold in kitchen which they are aware of and we think the flooring is now rotting and breaking.

I have had my Whirlpool refrigerator 14 years and have had service on it only 1 time, for the ice maker. I have had a fridge where the compressor went out twice. Dont remember the brand but do remember the experience.

I purchased this Deep Cabrio Washer and Dryer a year ago. We moved into our new house and put in the new washer and dryer. During the first load in the washer, the spin cycle blew the ring right off of the hose and flooded our new laundry room and bedroom in the basement. My husband had to put a clamp on it to secure it. The washer does not wash the clothes, in fact you have to always wash it under Deep Water and wash it twice using twice as much detergent as you normally would. This washer is horrendous. My best friend bought the same one at the same time and she hates it just as much as I do as it does not clean clothes. Whoever designed this washer should be fired from Whirlpool. Im hoping through Nebraska Furniture Mart and Whirlpool I can find a solution.

Bought a nice house in 2012 which has a Quiet Partner 3 Dishwasher. About twice a week it has to be reset pressing buttons because it blinks at you when you press start. Control board was replaced a couple times since we bought house. We just put up with it. The tub has a manufacturers defect in bottom where the plastic is so thin it finally cracked and over time water trickling out went to wall. Then ruined an area in finished basement ceiling. Ive used a couple different things to stop the leak but it always starts leaking. Customer service says its not under warranty so will buy a new dishwasher. But not Whirlpool or Maytag. Same company now. Dishwasher is a total piece of crap.

I bought a Cabrio washer in late 2015. All Ive had is trouble with this joke of a product. After three years it wont do any cycle, the people at Whirlpool dont care. Please dont buy any Whirlpool product.

We bought this dishwasher new from the Brick 2 or 3 years ago. It was bought not because old dishwasher wasnt working, but we needed a new fridge and stove so we also bought a dishwasher to match the new stainless steel fridge/stove. If I could give 0 stars I would. Biggest complaints: It doesnt matter what soap, what setting or how much your rinse/scrape your dishes THIS DISHWASHER WILL NOT CLEAN THEM. Its very rare it actually cleans a dish or utensil properly. If your plate had ketchup on it, it wont clean it. But if you had a sandwich on the plate and managed to not get ANYTHING from your sandwich on the plate, it would come out clean.The drain constantly clogs. We rinse everything, but the drain hose constantly clogs to the point the unit wont drain. Have to remove the unit, take off hoses and blow them out. It clogs because the strainer at the bottom of the dishwasher which is supposed to stop stuff from going down the drain hose doesnt work. If you look at the strainer and the system they use to stop stuff from going down the drain hose. Its no surprise it doesnt work. By design it cant work. My brother in law is a licensed appliance repair man. Sears actually paid for his schooling. He installed and hes fixed the clogged drain numerous times. He agrees. Worst dishwasher ever.

Where to begin? I bought Whirlpool Duet Front-Load Washing Machine about 11 months ago after my top load bearing went bad and start making a lot of noise after 8-9 years. 4 months ago (6 months from purchase) it started to act strange; washing machine will not unlock after a cycle, start throwing F3E1 error. Thats when I first called their support service. Their service technicians are very nice actually. They seem to be local small appliance shop, contacted out by Whirlpool, from my guess. Initial visit was to inform me that Im using WAY too much soap, while I was only using well below what was recommended by Whirlpool manual. RED FLAG #1. Technicians told me to stop using too much soap or start using POD. Also to flush my washing machine with 2 cups of white vinegar in hot cycle every few weeks. Ive changed my soap to Tide POD and starting flushing my washing machine immediately after he left my house. It was running OK, but I still saw F3E1 error at the end of every other cycle, until... thing went really bad one day, it simply stopped responding any command while clothes was still in the washing machine. I unplugged power cable and plug it back, it hums for 10 mins and in the end it was the same result. After several attempt, it finally unlocked itself, thus I could wash my clothes at my parents house. This is when I called support service 2nd time. The same technician came and this time, I had video recording of everything. He could not dismiss this with simple soap theory, so he opens up the washing machine and tells me that its due to bad control board. He proceeds to order new control board, which took a few weeks. New technician comes back with new control board and installs, runs a few test command (not full cycle) and leaves. During this whole time, Im left with no washing machine at home. Good thing I travel sometimes and laundry is done remotely sometimes. This repair didnt improve the situation much. I called them back for another appointment. Another technician comes back and tells me that Whirlpool sent back BAD control board. Now, Im really suspecting their product is really piece of **. At least at this point, I was still happy with their service. He leaves my house claiming that they will order new control board and re-install.A few days later, I receive a call from a lady, claiming that Whirlpool has instructed them to ask me to use different outlet, since they believe my outlet is causing issues. Now Im really pissed. Coming from electrical engineering background, I know theres always any chance, but they should double check this with their own technicians. Anyways, I perform their recommendation, which I knew was a shot in the dark. During this whole ordeal, Im working on a project that are out of state (CA). Not only do I have time to stay home for all these service visits, but Im not even home to test my washing machine. During one of the holiday, I was able to take a few days off. This is when I decided to take different approach. I went to the retailer, whom I purchased my washing machine from. They were also nice, but theres so much they can do.I called Whirlpool direct line to explain my situation, how unhappy I was, and to replace my washing machine. Their response was by the book: We can only execute our warranty policy and replacement is not part of warranty. The representative specialist had enough nerve to ask me why I have not called back in several weeks and continue to repeat it as if its my problem for not reporting back. I had spent 2 months of supports and 4 site visits, where I had to reschedule my work or take a day off, before travelling for projects after holiday seasons. This representative really took customer service to next level of hell. In the end Im without properly functioning washing machine for 4 months. I have to coordinate with my parents to use their washing machine when Im back home. My advice, you should really think 3 times before buying Whirlpool washing machine or any other appliance. Also consider that youre on your own, when their product malfunctions, and youll be sitting on dead appliances.

Design is made so you will need a repair man to clean filter. The machine has to be taken apart to get to filter. About one hour of your time. If youre not handy its a paid repair About $250 to $300. Also the valves that control the water into the washer failed after about 5 years. An easy fix part costs about $60. All appliances are designed to fail after the purchased extended warranty expires. More features more repairs. So if you arent going to use a feature get a simpler machine. More money does not mean better machine. Or that it will last longer. The days of an appliance lasting 10 to 20 years are over.

I purchased a 40-gal Whirlpool water heater model 40t91-403 last week and paid a plumber to have it installed. The old one (GE 40 gal) worked fine except for a leak. The new one used all of the old connections except the 2-inch in and out pipes. Same connections, hot, cold and gas. At first I got about a quart of hot water and then all cold. Whirlpool changed the valve and cold water pipe (inside the tank) and still the same. They are trying to tell me that the tank is fine - I have a plumbing problem. Two plumbers have told me different, but still they insist. Yes, I am upset. The old GE, even with a leak, performed better!

We have a Whirlpool range that was produced for Kenmore (Sears brand). It’s a glass top with electronic controls. Over the 13 years we have had this range we’ve had to replace the controls 3 times at a cost of over $300 each time. Each time we were under severe lightning storms and got hit with a surge. It would burn out the Control board. We finally got a whole house surge suppressor since a large device is required for 240 volt appliances. Also the glass top has gotten scored over the years. We would not recommend this oven and will likely replace it with an industrial gas stove with manual controls when this one dies or gets too expensive to repair.

Havent even had the Cabrio washer for three years & Ive hated it since day one!!! First, our clothes dont come out clean OR come out with white streaks (changed soap, still happened!). Washing bedding is a nightmare! They are sopping wet & I have to wring it out. Finally broke down today & the repairman quoted over $600 to fix (paid $800). Take this piece of junk away!!! It cost me less to replace than get fixed; way to help the environment!

We called to have refrigerator repaired. We had to wait for 6 weeks get repair people to come. They looked, made guess, left, no repair. Said someone else would have to do it. No date/time frame. Houlka appliance, is that the only repair place in ms? No happy/hate lowes appliances, not impressed with whirlpool warranty system. And yes I have all the original receipts for the warranty.

I purchased a set of Whirlpool Cabrio Washer/Dryer. After 12 uses of the dryer, it doesnt work and now I have to pay for the service. I didnt think Id need an extended warranty since my other 2 brand name washer/dryers lasted 15 years!

I have Whirlpool Washing Machine bought at end of 2012. In 2014, I faced an issue where the washing machine board ics are gone. The services people came and check the replaced a board. It was cost me 6000 Rupees including the service cost. Very next year 2015, again the same issue. Board of the washing machine gone. Now I have to change the board. It seems it may cost more than previous one.I heard that these service engineers are taking the previous my board / replaced board. They are repairing it and sold it again and again so the quality of the board is question mark. As a customer I / we cannot spend money and change board every year. I just want everyone to think twice before you go to Whirlpool Washing Machine & its products. I had a same kind of poor quality issue with even water purifier too. Consequences - I have spent Rs. 10000 already, it is loss for me beside the buying cost of the products.

I have a pretty small refrigerator since I live in a condo. It has lasted me about 4 years and is still running very well. It is very easy to clean. I dont buy a whole lot of food at one time. The size is big enough to hold what I buy every week. The appearance is decent. Only two people use it every day. I havent had any problems with the refrigerator in the four years I have had it. I get frustrated sometimes when opening up the bottom storage container. If I pull it out too far, it falls to the floor. This happens especially when the container is full of fruits and vegetables. I guess bottom storage container was designed that way for easy removal to be cleaned. I really like the adjustable shelves. I can adjust them perfectly to store food containers and jugs of milk and other drinks. I like the door shelves in the freezer compartment. It is great for small packages of vegetables.

I bought a Whirlpool model GI7FVCXWY00 over and under refrigerator directly from Whirlpool through DirectBuy on April 19, 2010. The unit was a relatively high-end model (over $2,000) that came with a 12-month warranty. Thirteen months after purchase and 1 month after warranty expiration, the ice maker stopped working flooding the kitchen in the process. We called Whirlpool who recommended one of their authorized maintenance subcontractors (GuinCo) to appraise the problem. GuinCo came out, diagnosed that a valve in the ice maker had gone bad and the repair cost us $364. We chalked that up to Murphys Law (repair needed immediately after warranty expiration). Not 4 months later, the kitchen comes up flooded again and again and the ice makers not working. We call GuinCo, the repairman come out and said this time that its a heater and ice maker defect which will cost $643 to repair. He also said that the unit has been designated as having a design defect. We held off on the repair until we could contact Whirlpool for some remediation since it has become obvious that the unit is a lemon. I called Whirlpool, laid out the problems, timelines and potential cost (ice maker failures are going to cost us almost half of what the entire refrigerator cost before the unit is a year and a half old) and the only response they had netted out to was: Sorry, you should have had extended warranty. This is a prime example of an American manufacturer, marketing an inferior product and offering the customer nothing when the lack of quality becomes obvious. I will recommend to anyone I know to stay as far away from Whirlpool products as long as I live.

We purchased a Whirlpool dryer about two years ago. Unfortunately I havent had the time to compose a letter stating my dis-satisfaction until now. After much research and haggling we decided on the Whirlpool Cabrio Platinum model, a very efficient (we thought), and even attractive model. It has proven to cost us much more than we bargained for, as EVERY time I do a dark wash, which is usually two to three times a week I must re-wash the items once or twice after! All of the items come out of the wash with white spots all over. Thinking it is soap, I run the wash again on a rinse cycle: nothing changes. Then I redo the wash - this time not using soap. The result is a bit better, but I still have to take a wet washcloth and rub the areas out.I did voice a complaint one time to which I received a letter stating that I should read my manual, specifically the troubleshooting guide. I dont have time for this. Again, we purchased this machine for its cost and efficiency, yet its ending up costing much more than it should as for every load I do (of dark clothes), I have to do one or two additional. (No telling what is on the light or white clothes that I cannot see because of their color!) This machine has been a total waste of time and money; I will never purchase another Whirlpool machine as I am extremely dissatisfied with this product.

I had a 6 year warranty on the new Water heater and about only 4 years into it the tank began leaking. Whirlpool replaced it but of course I was responsible for Parts and labor to replace it. The replacement only lasted just over only 2 years and just outside the total of 6 years from original purchase date on the first. Whirlpool refused to discuss it since it was a few months out of warranty. If someone else has purchased this heater it would have failed at 2 years and they would have had to warranty it anyway. I will never own another Whirlpool appliance because of their substandard products and warranty. I only wish I had reviewed the reviews of others and taken their experiences into consideration and not purchased Whirlpool. I am now out for another heater and reinstallation charges again.

I purchased a brand new 2019 Whirlpool side by side refrigerator in October of 2019 for my new house. Yes, that was 2.5 years ago. HOWEVER, I live alone and hardly ever use the ice dispenser. Maybe, it was used 20 times in 2 years. The ice dispenser just stopped working and today I notice the refrigerator is not even making ice! What a piece of garbage!

Purchased a Whirlpool French door in April 2020 during the pandemic for 2K. The first week of owning it my fresh vegetables froze. I lowered the factory set temperature by one degree. The next week the ice maker stopped making ice. 3 days later it started up again. The 3rd week my freezer food defrosted and the ice maker stopped making ice. Called Whirlpool And requested a refund. They said, No we will send a tech. The tech determined the control board was defective. I had to empty the entire fridge and turn it off, defrost it for 24 hours. The headache to find someone to take your food! The part took 2 weeks to get replaced.The tech said, If this doesn’t work we will have to come back and take the back off to see what the issue is. Told to defrost again for 24 hrs. The ice was so thick we did it for 48 Hrs. 1 week later ice started to form in the freezer and the ice stopped working again. Called whirlpool demanded a refund and they said no. A tech will come again. I’ve relocated my food 3x already. How many more times can I do that! Whirlpool is not concerned about their reputation at all, as I read through other reviews of situations similar to mine. Do not buy whirlpool!

I purchased a Whirlpool accubake oven in 2010. The repairman has been out to repair it 5 times. Thats right 5 times. It wont maintain the baking temperature. They have changed the mother board, the ignition switch, the harness, and the thermostat. Every time the repairman leaves it works and then I go to bake something and it doesnt. Once it reaches 350 degrees the oven cuts off. You can hear it trying to ignite but its like the fire doesnt catch. I have to shut it off, press bake and heat it up all over again. This is so annoying. Bad thing is I like the look of the oven but clearly this is a shotty product. I will never buy a Whirlpool again.

We purchased a top loading Whirlpool Cabrio washing machine, Model #WTW8040DWO from Lowe’s on October 15, 2015. Since that time, we have had a service call on three separate occasions. The last service call, the service technician got Whirlpool on the phone with their technician. The washing machine would get stuck at 40 minutes and would continue to fill with water, drain and fill with water and would never progress.After the service technician talked with Whirlpool technician, it was explained the machines electronics were so sensitive that the washing machine had to be on an independent CIRCUIT (meaning absolutely nothing else can be plugged into the circuit). We contacted Whirlpool indicating that was not acceptable. Very few, if any houses, have a washing machine on an independent CIRCUIT. Whirlpools response - I have an independent circuit for every appliance in the house. Obviously, she does not know what a circuit is. Totally disgusted. Will NEVER buy another whirlpool product again. Horrible product and horrible customer service.

My landlord replaced our old Whirpool topload washer with a Whirlpool HE topload machine last year. Looks sleek, lots of settings BUT IT DOES NOT GET CLOTHES CLEAN - not on any setting, not if loaded as recommended or under-loaded, not if I use more or less detergent, and not if I follow all the tips for getting rid of residue. This machine so under-performs I have to spot clean my clothes AFTER I was them. And were not talking deep dirt or grime here, or things that need special treatment, Just ordinary dirt dirt, to which the machine adds gray streaks of dirty water residue. Thank God I didnt buy this turkey for myself -- I will NEVER buy one of these machines. I did two small rugs today and they came out dingier than they went in. These machines should be recalled. If I could give it less than one star, I would.

We purchased the Cabrio Washer and Dryer from Lowes during a Black Friday sale, November 2016. The items were delivered when we closed on a new home. Thus, we didnt start using the washer and dryer until 3 months after purchase. One month after usage we had our first service call. To the point, what the other reviews say are the exact experience that we are having. Unfortunately, we did not do our research before buying. The washer: Clothes come out wrinkled, littered with lint, and the wash cycles are excessively long. The dryer: Clothes take a long time to dry, and most times we run the dry cycle twice because, after the first cycle, the clothes are still damp.Even though the washer and dryer can accommodate larger loads, we are forced to break out the laundry into smaller loads to get better results. Still, doing the laundry is negative experience with the Cabrio. Recently, it took nine hours to fully complete 5 loads of wash. That included the dryer cycle. The repairman said that he is well familiar with the issue. It is the new technology. The software is incredibly sensitive and can fault easily. This leads to another negative feature. The software is restrictive leaving the user with little control over how they want the wash and dry cycles to perform.Going back to the conversation we had with the repairman. He said he had a Whirlpool washer and dryer at home that was over 10 years old. The old fashion kind with the dials and less complicated technology; and he has never had an issue. I have to agree with that. Our second home has the Whirlpool Duet (washer and dryer) that are 13 years old. Never had a problem technically and with washing and drying clothing. We plan to try to contact Whirlpool about their return policy. Not a quality product. Definitely cannot recommend this washer and dryer. We truly purchased junk.

Two and 1/2 years prior we bought a new whirlpool range - W10201511 WHT. After one year we had to replace a computer module at the cost of $500.00. One year later we encountered the same problem. Today we went and bought a new Kenmore stove rather than keep putting good money after a bad Whirlpool product. Very disappointing.

We purchased the Cabrio washer and dryer due to the companys past reputation and our own past experience with Whirlpool appliances fully expecting to receive great performance and durability. We have had the pair just about 2 years and the washer started experiencing problems during the spin cycle. The unit would get out of balance easily and then it would stop without spinning, leaving the clothes very wet. Well, as our past experience had indicated to us the washer is usually much more reliable than the dryer, or thats the way it had been for us. So we only purchased the extended warranty on the dryer. Not being covered on the washer we located a local technician and he promptly diagnosed the problem as the transmission failed causing the noisy bearing and the failure of the unit to spin properly.Our tech quickly repaired the unit but this failure disappointed me to the point of contacting Whirlpool. Thats where I came upon this site and saw the multitude of complainers with the same type of problems and some that are worse than ours. Our purpose in this review is to add to the 1100 or more reviews that report the same kind of issues. We are now in the same mindset as the 1100. Will we ever buy another Whirlpool? Probably not, especially since it doesnt look like Whirlpool wants to stand with their customers to make it right. Customer support is just as important to us as the reliability we seek. I would much rather spend a bit more in the price than replace or repair the unit after the purchase. A little economics lesson for our friends at Whirlpool is that if you abandon your 1100 customers you will save about $440,000.00, but those 1100 will tell everyone they know of their problems with that product and as a result many thousands will never purchase a Whirlpool. So if we all influence 5 of our friends not to buy, then 1100 X 5 = 5500 people X an average price of $800 which equals about 4.4 million dollars of lost sales. Seems like a no brainer to want to stand behind your customers. We dont believe that any washing machine on the market should fail after a few months to 2 years. These products should be built to last many years and the maker of these products should have that goal.

This unit is without a doubt the best microwave I’ve owned. It is reliable, cooks to desired doneness. It defrosts and rewarms perfectly. For the price I do not believe that there is a better performer. Would highly recommend with no reservations.

My Whirlpool Cabrio has been a real workhorse of a machine. It has been able to take large loads and small loads and get them equally clean and fresh. This was a more expensive model but it was worth the purchase price as I have used the various features provided. I also have appreciated that if you leave clothes on the washer overnight they are still fresh in the morning.

I am writing to inform you of my dissatisfaction with the Whirlpool Duet washer and dryer I purchased in December of 2011. The model and serial numbers are YWED94HEXL0/M12602088 and WFW94HEXL2/c12350046. After using them for several months, I have found that the performance of the washer and dryer to be poor. I find the clothes do not come out very clean. I used my mother-in-law’s GE washer to compare and found that the clothes came out much cleaner in her washer. I was astonished at the difference. The white clothes, especially, were so much cleaner than in my washer in which white clothes, especially, come out looking like they have not even been washed. I am unhappy with the dryer as well, which continues to shrink my clothes a lot. I am distraught with this situation as this was a big purchase for me. I believe the quality of the washer and dryer is simply poor and I would like an exchange with a better quality set which actually cleans my clothes. I rely heavily on my washer/dryer as I have three young boys who go through a lot of clothes. Please let me know what can be done on your end. Thank you kindly.

I purchased a washer/dryer around March of this year. I have nothing but trouble out of both of them. It doesnt matter what cycle the washer is on. Its like it has a mind of its own. It may wash; it may not. Sometimes, it takes over an hour for it to finish washing. The dryer sometimes dries on one cycle; the next time, it wont. Who would think a brand new appliance would do this. Every appliance in my kitchen is Whirlpool. They dont give me any problem, and I use them everyday.

I purchased a Whirlpool dishwasher and refrigerator/freezer from Home Depot. Within weeks the stainless steel on both products began rusting. They sent a third party repair service to look at both products and determined that, in fact, the stainless steel was rusting. Our technician said that both the dishwasher panes and the freezer doors would be ordered and replaced the following week. This was on September 4, 2015. After several promised arrival dates, the parts never arrived. I called both the third party repair company and Whirlpool on several occasions only to be told they were on back order. Finally, in late November, the new dishwasher panel arrived and was installed. It is now December 17, 2015 and our freezer door is still on back order. When asked what my options are, the Whirlpool representative simply said we have to wait. I said that because I have been so terribly inconvenienced that they should just come and pick up this piece of junk and replace it with a new one. Evidently, that is not an option. I will NEVER purchase a Whirlpool product again as they do not back their warranty. I now have a $2,000 rusted refrigerator freezer to adorn our beautiful Christmas kitchen. Thanks, Whirlpool. Youve certainly made this a Merry Christmas. (Yes, sarcasm in play.)

I purchased my range, model #WEG730H0DW0 in April 2016. I am extremely dissatisfied with the product and the Whirlpool service. I guess its comforting to know that Im not alone. Ive had two problems so far. The first is with the broiler that clicks on and off. It took several visits and a new electrical board for the service person and me to figure out that the door has to be closed to broil. Not sure about all of you but I am used to keeping the door cracked open to be able to keep an eye on the food being broiled. Apparently there is a thermostat at the front of the oven designed to keep the electrical controls from getting overheated or from melting so when the door is cracked open the heat from the broiler hits that thermostat and the broiler is shut off.The people at Whirlpool are awful and rude. I made so many calls and described the problem in so many ways and not one person knew about this newly placed thermostat or thought to ask about keeping the door closed. It took me and my service tech over an hour of troubleshooting on his SECOND visit to figure it out. He looked up the specs and we figured it out. I wonder how many new electrical boards have been replaced when the solution is as simple as keeping the door closed. A stupid design. Also having the same problems with the knobs. They turn so easily that twice I have smelled gas and realized one of the knobs was turned ever so slightly (before the clicking sound to ignite the stove).Then the third time could have been deadly. I had friends come pick me up and we stood in the kitchen for a bit before we left for the entire day. When we returned the whole house smelled of gas. Someone inadvertently must have brushed up against the stove and the knob turned. My dog, thankfully is still alive and so are we. THIS IS NOT ONLY A STUPID DESIGN BUT A POTENTIALLY DEADLY ONE!! I am forwarding this message directly to Whirlpool in the hopes of getting my money back. I am replacing the range immediately and will never purchase a Whirlpool product again!

Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn’t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it’s no longer under warranty because it’s more than 1 year. I told her that because the company didn’t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn’t been 1 year. Ill never buy any Whirlpool products again.

Was weary due to not a name associated with furnaces, but we installed a 100,000 Btu unit 2 stage and have not had any issues thus far.

We purchased a stackable electric washer/dryer unit and received in October. Had issues from the start. Called Whirlpool in Dec 2018 and they sent out their contracted service company. Told us they were ordering parts. Never heard from anyone. Called service contractor and they said never received parts. Called January. WP told us that because it was a new model, they didnt have the parts. We asked them to replace the unit. WP called us and said they would replace the unit and it would arrive in late January. NO CALL. Called 2/22 and said, no similar units available. Ask them to upgrade me if there were units available. Said they would and the inventory of the upgraded unit was promising. Would get a call from delivery company for a 3/6 delivery and install. 3/2: Called because hadnt heard from anyone and called WP. Today Katrina ID # ** tells me they are making the new upgraded unit with an anticipated delivery of MID MARCH. I just about flipped my lid. I asked for a supervisor of which she said she was a SR support specialist. I asked that this be escalated and I get a call regarding status. She advised that she would inquire and call me back. Likely shouldnt hold my breath or try to call back because you are on hold for up to 1-2 hours. Just to clarify, have never had an issue with Whirlpool. Every appliance we have in our home is Whirlpool. I just cant believe this experience. I am going to the media on my next stop.

We bought a Whirlpool washer and dryer set (Cabrio WED7300XWO) 2 years ago. Within that time, the door seal fell off and needed to be replaced. The drive belt pulley became detached, and now the drum seal has fallen out and had wrapped into the clothes. I have never experienced such a substandard product. We would trade back this one for our 15-year old set we had replaced it with at the drop of a hat. We are retired and have a summer home, and only use this product 4-5 months a year. Never again, Whirlpool!

I purchased this washer 3 years ago. At year 2, I had to replace the RPS part. The codes that appear represent 2 different issues as well: one being the RPS part and also for the control panel. In less than 1 year since this replacement, it is broken again! The clothes do not get very clean. You cant soak whites in hot water and bleach (it drains after 5 minutes if you stop it). You have to use the bulky setting to get enough water to actually wash your clothes. If you get too much detergent, your clothes comes out crunchy feeling even with the extra rinse.I thought this Whirlpool product would be great since my 22 year old dishwasher is a Whirlpool and still works but as the old saying goes... They dont make them to last like they used to. To say this washer is a POS Lemon is an understatement! I also have the companion dryer and it is starting to have problems including the door latch breaking into pieces. I will never purchase another Whirlpool product again! I have been told that Kenmore and Maytag are also under the Whirlpool umbrella so Im not sure what I will buy next. My recommendation: DO NOT BUY THESE PRODUCTS!!!

We bought this washing machine in 2013 from Plass, an appliance store in Chicago that is now out of business. The top loading plastic lid that holds the glass piece snapped and broke. I called the company, and they said that there is not a recall but that I could order parts. They put me on hold, and 10 minutes later, I was on the phone with a company in Missouri that wanted to sell me a lid for $219.38 plus tax and shipping. I am surprised to see that others are having the same problem and that there are no recalls from Whirlpool!

This stove is a joke. The range gets too hot even when you have the setting on low. The oven now has started becoming hot when its not turned on. Goes up to 245 and its scary. I have to turn off the breaker to ensure it gets cold again, but Ive had to do that every day for a week now. I will be calling Whirlpool to file a complaint. I have small children and Im scared my house will catch fire or have a unnecessary increase in my electric bill.

Before a year was up after purchasing 4 Whirlpool appliances for our kitchen, our refrigerator needed a new compressor. Of course, they covered the cost because it wasnt a year old yet. After much complaining, they gave me a whopping extra 3 months coverage, until Jan. 2014. Now we have water leaking on the floor and ice collecting on the bottom of the freezer drawer. What a piece of junk! I had sent an e-mail to Whirlpool after the compressor situation telling them that I would never buy from them again and would have nothing good to say about them. No one responded. Goes to show that Whirlpool could care less about their customers satisfaction. Never again will I buy anything Whirlpool makes. By the way, our old frig is in our mud room working absolutely fine.

Another load of darks with white soap residue splattered across every item. Despite using a soap pod and setting to so-called Deep Water wash. Whirlpool top load WTW5000 is a terrible machine. As in other reviews, constant soap residue and clothes stretched and tangled into a compressed wad with deep wrinkles as you try and untangle them after the wash. Unable to dilute your soap and faking out the machine to get a bit more water are recurrent themes. Just ridiculous. There should be a class action suit for replacement. The customer service is useless and terrible - actually - there is probably nothing they can say and no answer or fix for this horrible machine.

Thermocouple failure on a Whirlpool water heater - We are having trouble finding the part to replace it because the thermocouple is threaded left-handed, and Lowes does not seem to have any replacements in stock locally. Meanwhile my tenants are without hot water, and my repair bill is escalating due to labor.

Whirlpool gold series refrigerator leaks water from freezer after 14 months because ice builds up causing the door not to shut properly and rime ice forms over food. I called Whirlpool and theyve not heard this problem before and stated I should have gotten the extended warranty. This is ridiculous. The internet is flooded with people having the same problem.

I bought a Whirlpool/Fridge Freezer Model WRF560SMYM 01, less that two years ago. Two months ago it started making a terrible noise. Apparently the freezer was iced up and a mechanic defrosted it. It happened twice more and he left saying he could not fix it. Another arrived and took the model number and he disappeared. A third the same. Now I have an empty freezer, just an ice maker. It seems to not freeze up so quickly with the moisture control on. Over $2,000 down the drain unless somebody can fix it. Oh and the fridge gets very cold! Does anyone have any ideas apart from throwing it out and buying another? Never another Whirlpool!

Burners always needed replacing and now do not work anymore - Whirlpool range looks nice, but very expensive to maintain. The burners constantly needed replacing, they do not heat up. I got a repair technician to look at it. He replaced the parts that the burners hook into. Now they do not heat up at all. Well, one of four barely boils water. The oven still works, oh great. The thing is only 7 years old. I have had ovens that lasted 20+ years at my dads house or 15 years at another house I lived in. With all the negative comments and the repair guy who tried to fix it, I think it is time to get the kids Easy-Bake Ovens out of the storage or buy a new range. Obviously, it will not be a Whirlpool. So many negative comments people left, my useless top burners seem mild comparatively.