Purchased new Whirlpool washer from builder - never worked. Serviced 4 times by Whirlpool - does not wash, does not sense, shakes like crazy. No resolution from Whirlpool - worst customer service experience.

Refrigerator door display cable failed. The company declared refrigerator is beyond repair. Cable must be replaceable, we cannot throw refrigerator for small fault. The cost of cable is hardly Rs. 200 and refrigerator cost is Rs 25000. It is a design fault. Company has to replace cable.

We purchased the Whirlpool Duet Sport matching washer and dryer new in 2006 from a local appliance store. The washer was around $1,000. The salesman sold us on the load capacity, telling us it can wash 15 pairs of jeans. We dont overload it, mostly because its a high-efficiency washer and doesnt use much water (Im still trying to figure out the concept of how can you clean a whole load of laundry with a little bit of water). Its very quiet, but the cycles take longer than standard washers.Also, you must use very little soap (too much soap will cause the washer to stop and display an error code, which youll have to call a technician to come and reset). It is now 2013, and the washer started thumping during a cycle and there was a burning rubber smell. We called an appliance repairman who gave us an estimate for repair of $800 to $900 (for a bad bearing/bearing casing and inner basket). Im sure that there was quite a markup on those parts! It seems to me that the older non-efficient washers lasted longer than 7 years, and certainly didnt cost $1,000 when new.

I bought a 5 burner Whirlpool range that I really like except the danger of knobs turning on too easily and releasing gas. You just have to brush up against them lightly and they turn. 3 times my nephew has come into a gas smelling kitchen. Whirlpool sent repairman out. He said they operate properly. Really?? What to do?? Does someone have to die?

Purchased 7/2015. LOVED it @ 1st being the key word. Notice grayish residue on clothing. Mainly on black. Towels discolored and lint on clothing. My kids were blaming dye in the detergent, & using Purex Crystals. I changed detergent to Armen hammer sensitive clear. Stopped using my beloved crystals. Wrong! Cleaned the rim @ the top of the agitator all the dirt & grime get ps trapped in the rims it helped some what. Additional problems occurred. From time to time started noticing unbalancing no matter the load size. Paint bubbling, peeling & rusting. The lid lock broken. Nightmare trying to get an appointment through Whirlpool. Referred to go to a dealer. Called Sears. Gave specific details whats wrong. Appointment 2 wks out. Service arrived, he had no idea why he was there. No info given. Then he said he doesnt have the part. He ordered it and said itll be sent to me approx 5 days. But wont be fix for another 3 wks. Same with 3 people from customer care. Informed this is not acceptable. Another problem now when unplugging it still stays on its hold electrical current. This can not be replaced until its deemed its broken & cant be fixed. They rather your home catch fire. They dont care about the inconvenience for 2 1/2 months.

My first time with Whirlpool (Always had GE) but at the suggestion of our builder, we went with Whirlpool and the stainless steel is horrendous. Nothing will clean it or make it look STAINLESS. My refrigerator, dishwasher, double oven, tall vent all look terrible no matter what I use! I have never had this problem before. Im embarrassed to have anyone go into my kitchen...

I thought this was a nice high end washer and dryer set but it does not clean even wet mud. The mud just smears onto other parts of the clothes. My dog had an accident on her blanket so I threw only her blanket in on deep water setting, this is a large capacity washer and not a large blanket, the accident was still on her blanket when the cycle was finished. I had to rewash for another long cycle. Maybe its because it doesnt have an agitator. I was worried about this when I bought it and I will never by one again.

I bought a new Cabrio washer in August of 2011, and by December of 2011, it sounds like a jet engine when washing or spinning. It is still under warranty, but it is the same issue reported by countless others as I have discovered. Whirlpool should recall and find out what the problem is so that every consumer does not have to experience this issue.I will never buy Whirlpool again and I am going to make sure I spread the word about this machine to keep others from this experience.

I just love the durability of my machine and the features that it offers. It does a great job washing my clothes and I feel like its a solid appliance that lasts for many years and its good quality for the price.

We purchased a new Whirlpool dishwasher in June of 2014. By February 2015 the racks were rusting. I called loses warranty and they referred me to Whirlpool since it was still under a year old and covered by the manufacturer warranty. They said no problem and would have new ones sent out. Three months later I still did not get them. I called them back and they said that they were not covering them due to rust being normal. This is the absolute worst customer service and it says a lot about how Whirlpool stands behind their products.

Im so disappointed with this product. Its only a couple of years old, which seems fairly new as my old washer was over 20 years old when I finally got rid of it because of the noise it was making! First, the Cabrio stopped draining and spinning, even though the display showed that the cycle was done. Phoned Whirlpool, and the best they could do was send out a repairman - at our cost, of course! We refused, and kept using the machine - put it on for an extra drain and spin. Then, it stopped working completely! My husband hauled it out to a repair shop and was told it needs a new motherboard at a cost of $400 plus labor! This was an expensive washing machine, and I feel Whirlpool should offer its customers better service! I guess we need to buy a new machine - definitely not Whirlpool!!

Cabrio - In Dec 2013: Ran the Clean washer cycle and it would not cut off. I had to shut off manually. Called the company and they sent a technician, who said he fixed it and that everything was good. Fast forward to Feb 2015: Tried cleaning the washer again. When I left the house there were 10 minutes left in the cycle. When I arrived home 7 hrs later, the washer was still running and my hot water heater had cut off. I had to reset via the circuit breaker. This will be my last Whirlpool appliance for a long while.

I purchased my Whirlpool Gold series french door refrigerator 3 years ago. I bought Whirlpool because it being an American company and a brand I thought I would be pleased with. Wrong! I have had nothing but problems with this refrigerator. Thank goodness I bought the extended warranty! Just a year old, my ice maker stopped working. Then, the refrigerator stopped cooling. Circuit boards were replaced, fan motors, etc. over $1500.00 in parts and labor and the entire summer to have it fixed. This past August, ice maker stopped working again. Then, stopped cooling. I am now at week 6 without a functioning refrigerator. While I am thankful I have an extended warranty, through the store that I purchased this refrigerator, I am not thrilled with the amount of time that has passed between each visit and the fact that it is the exact same parts that are once again being replaced. This refrigerator is a LEMON. Do not buy this brand.

If you like having to use a funnel to refill plastic water bottles, and enjoy ice splashed all over your kitchen floor then the Whirlpool Gold refrigerator is the model for you. The problem with ice is if you dont have your glass sealed up to the ice dispenser it will shoot ice out over the top of the glass, and even if you DO do that when you try to remove your glass to cut off the ice supply it continues to disperse ice everywhere. TIP: The only way to more efficiently stop ice from spraying all over your wood floor is to do this: When your glass is full of ice, simply open a door on the refrigerator. That IMMEDIATELY stops the flow of ice OR water. Works great, and its the only way to deal with this horrid design flaw in this product....

Second time in 3 years our freezer/fridge has gone out. Same symptoms as last time, which was a bad motor. Repaired BY WHIRLPOOL. Completely useless. I don’t expect to have to replace a refrigerator every three years. Especially when I paid $$$$ for it to begin with. DO NOT BUY!! We will be switching brands. And as the installed items in our house start to go (yeah, they’ve already had to service an oven installed at the same time 3 years ago too) they too will be replaced with other brands. You’ve lost a lifetime customer! Shame on you Whirlpool.

I have a Whirlpool Washer Duet 4.3 cu.ft. On 24/3/2011. It has lasted only 5 months. Now, the spinner makes a loud noise. On 29/9/2011, Whirlpool sent a service man out and he replaced the bearings. But the washer is no longer the same and it is still loud. I will not buy Whirlpool again.

In my wildest dreams I wouldnt have expected that changing a burned out light bulb on a 7 month old microwave would put us out of commission for over a month. Its been 30 days now and Im told it will be more than 2 weeks before the part comes back in stock. Whirlpool had such a good reputation years ago, but thats history. This is a disgrace.

Well, I read most of the complaints with the failures in the machine. I guess most of them didnt last long enough to rate their performance so here we go. I bought a Cabrio top loader, high-E washer a couple of years ago. This one had a different kind of agitator - it was just a couple of inches or so off the bottom. I specifically bought this to wash comforters and it seemed like it was good for that (rousing agreement from the salesperson). So after a couple of years of working with it, here are my observations:Pros: There are absolutely none!Cons: Okay, other than not having control over the settings (cannot override any of the preprogrammed wash settings), it simply doesnt get loads clean (yes, I use expensive HE detergent). Except for the bulky setting, there is never enough water to wash and rinse the loads properly. Next, it makes a mess of the clothes. At the end of the cycle, and this is true no matter what I wash or how large or small the load is or which cycle I pick - even light and slow spin, it just makes a tangled mess of the load. Stuff gets stuck inside of other stuff, wrapped around other stuff or are balled up. Never have I seen this type of issue. I constantly get the unbalanced load notice and have to manually redistribute the clothes most of the time.To address the too little water level, there are two options. I have discovered that the bulky setting has the highest water level, so I use that most of the time. From time to time (when I need different water temps or just want more water), I have developed a work-around by putting a Y adapter on the hot water inlet and a short hose. Once the washer starts the wash cycle, I stop it and add a bit of hot water to bring the level up enough to do a decent wash job - same for the rinse cycle. So much for Whirlpools water efficiency.Next, the hot isnt hot. Its barely lukewarm. So I turn the cold down to a trickle and I get a bit hotter water. It takes forever to rinse though. Its a good thing Im semi-retired. Next is the inflexible cycle/water selector. I have never had a washer I couldnt override to tell it what to do in unusual circumstances. Boy, what rocket scientist at Whirlpool dreamed that up!But above all, this just doesnt get loads clean. I have experimented with all the variables, load size, cycle selection, detergents, etc. Most of the time, I have to do two cycles with my loads and these are not unusual or extremely dirty loads. They are just normal, everyday laundry for an adult couple. Really, Whirlpool! Who was the conceptual designer on this? Thank goodness they werent working on the space shuttle or some disease research.Bottom line, I am so soured on the design and performance of this product that I will never buy another Whirlpool product, either brand name or generic (Sears). I just cant understand how a company would let something like this out the door.

This microwave lasted for 15 years! Worked great. Started looking kind of bad after 10 years but still worked. Amazing! All their products are great and last a long time. Would buy again. Boil water in minutes.

I bought a Whirlpool fridge in 2014 and started having problems a year later. It was making really loud noises and the fridge part wasnt working. All the food was warm. Of course there is no warranty on it after one year. I called a repairman and he said that the doors dont seal properly so the warm air is getting in causing condensation which freezes the engine/fan which is the cause of the loud noise. The reason why the upper fridge is warm is because the fan pushes the cold air up from the freezer, which of course wasnt working. Then I noticed that the frame at the bottom of the fridge is bending causing the freezer not to seal properly which would be the reason for warm air getting inside the fridge.

I purchased the Whirlpool Cabrio Washer thinking I was purchasing a quality product. Unfortunately it was one of the worst decision my wife and I have made. The bearings (lower) only last about 2 years. We purchased the extended warranty and the first time it was covered. The second set were not covered and now we will have to change them again. We will not ever purchase another Whirlpool product. I contacted them several times with no positive results. I still saved the last worn out bearings to show the CEO. The engineers do not have a very good idea to make the lower bearing last. Where I purchased the machine they told me after the first change that it would happen again and they were correct. If anyone needs to contact me about this product feel free. NEVER EVER BUY A WHIRLPOOL PRODUCT.

I bought a Whirlpool washer in Aug. 2015. At the end of September I had to call and get a repair man to come out twice because my clothes got stuck way down under the agitator. Not only that, but it does not clean my clothes well at all. I am really dissatisfied with this washer!!

This series is a complete dud. We purchased a home in 2015 that had a Whirlpool Gold Series refrigerator. The home was built in 2013 and appliances were brand new. The majority of our neighbors, whose homes also contained this refrigerator, have had to repair or replace this model. None of the homes in my neighborhood are older than 4 years. We will not be purchasing anything Whirlpool associated in the future.

March 18, 2018. I was called today to inform me that the right front burner on my new stove Model # WEG745H0FS0 (ordered in early September and not delivered until mid-October from Menards) was not operating properly. The flame was noisy and yellow. I inspected it and found that the front burner base was substantially damaged by heat. See photo (Whirlpool stove part damage1). On inspection of the other front burner base, I discovered early signs of the same problem. (Note changes on burner base on the left of the photo.)In this photo (Whirlpool stove part damage2.JPG), you can see the damage to the burner base and also see some changes on the 3 to 5 O’clock position on the burner base on the left of the photo. This stove is less than 6 months old. The fact that the burner parts can be melted indicate poor design and danger to the owner/operator of the stove. Further, the operators manual for the stove I bought does not include any information on the model I have. It has pictures of the range top similar to mine but the model number is completely different. In addition to this, the Aqua-Lift Technology for cleaning the oven is completely ineffective. This is noted in several other reviews of this equipment. The problem noted by the other review became obvious the very first day I tried to use this range. A 2 cup pot spilled all over the cooktop as soon as I put it on the grate.

We purchased the largest Whirlpool Cabrio Washer (over $1100 value) 3.5 years ago, and had nothing but trouble out of it. The drum has had to be replaced twice, the motor once, and then supposedly a bolt kept coming off on the drum as well, that had to be tightened twice. Now, we dont know what is wrong with it - we suspect suspension imbalance or something, because this extra large capacity washer is constantly unbalanced even with 6 articles of fabric in it now, and I dont even think about putting even what would be considered a medium-large load in it, because it flat up will not wash. You can put a level on it, and it shows leveled, but it still wont operate worth anything. My wife is so put out by it at this point that she has even talked about getting an old ringer washer (seriously). Sears keeps coming out here because we had purchased the extended warranty and truly if they had simply replaced the washer after the 2nd trip to the house, they would have more than paid for the replacement washer even. Instead, they keep coming, looking at it, then having to order parts, and then come back a couple weeks later to put the shipped parts (which sit around our house), back in to repair it each time. All the while, we go without a washer or barely can wash any clothes. We have even taken clothes to the laundromat during one of the repair instances, because we cant just have mounds of clothes piled up for their month-long service. It is ridiculous how little it seems that Sears and Whirlpool care about their customers. I have gone to Whirlpool and Sears Home Services sites and complained at both. I have called both of their 800 lines in the past and again, this yielded nothing to truly depict either company cares. It just goes to prove that customer satisfaction is far less valuable to either of these companies than the bottom dollar profits in our opinion. I dont know where else to post our concerns/frustrations, so anyone can see how put out these two companies have caused us and dont care, but if anyone knows of anywhere else I can post blogged concerns, please let me know.I have complained previously about a dishwasher that we had purchased that we had numerous issues with. Those complaints fell on deaf ears to Whirlpool and really Sears as well. I dont think all the washers are duds, but this one has been nothing but trouble, and Sears wont just replace it, Whirlpool dont care. I have been given the runaround that it is because there arent three (3) service calls in a 12-month period for the exact same issue. Well, I am sorry that it doesnt appear to be just one thing! I have had it with these services calls, parts having to be ordered, only to hit the crazy repeat button again every time! This is far from good customer service, in my opinion, but rather a way to ensure the most profit is achieved! Thanks.Sears and Whirlpool have the worst customer service ever!

I would not, at this time, even really give this product 1 star, but that was the lowest rating allowable. We purchased a Whirlpool Gold French Door Refrigerator at Lowes a couple of years ago after our Amana was toasted by a close proximity lightning strike. (It got more than just our frig, but the replacement frig is the only item we have had issues with.) We even got the extended warranty thru Lowes for the unit. Shortly after the extended warranty expired we started having issues with the bottom freezer door icing up. We thought that possibly the grandkids had not shut the freezer. So we cleaned up the ice around the door, but the problem persisted.The ice cream in the freezer was rock solid, to get it out of the container you had to put it in the microwave for a couple of minutes. The items in the frig were also frozen. So we emptied the frig and freezer, unplugged the unit and let it sit for a couple of days with the doors all open. We then plugged it back in and hoped for the best. It seemed to be ok for a couple of days then the ice on the freezer door appeared again. At this point, I contacted Whirlpool to see who was a licensed repair company in our area. I contacted the licensed repair service, explained my issue, they got the model and serial number info and ordered what parts could conceivably be the culprits.The tech came, the unit was frozen up, all the vents in the freezer were showing icing. So he removed the back of the freezer compartment and thawed the unit out. At the same time I mentioned that the ice maker had quit working, he found that the wiring connection was not properly connected and fixed that while he had all the stuff out. After re-assembly he ran all the diagnostic tests Whirlpool lists and found everything passed. Since the boxes of parts had not been opened they could all be returned to stock. So no charge for parts, as he could not find indication that any were needed.So 1 service call at $100 and it appeared that maybe the issue was resolved, not the case. Not even a month later, issue re-occurred. No grandkids had been there, no instance of the freezer possibly left ajar. Another service call, and by the time the tech arrived, since I had unplugged the unit and emptied it again, all the frost/ice was melted. $100 for a service call, tests all came back as nothing indicated as not functioning.So if I dont put too much stuff in the freezer or too much stuff in the frig it will run without freezing up for about a month. Oh and weekly put it into the defrost mode a couple of times. Now it has started making a tic-tic-tic or rat-tat-tat sound to the fun and games. If the noise is non-stop, it only stops when you open the freezer door. Leading me to believe it is a fan. (Correct, I was told by the local Whirlpool licensed repair facility.) I have spent the weekend, again thawing out my unit in hopes that the noise will cease. It is loud enough to be heard at the other end of the house.No such luck, so I spent an unproductive 1-1/2 hours on a call to Whirlpool yesterday. The larger part of the time was on hold waiting to talk with someone, anyone. Due to our unusually high call volume, wait-time is long today. Thank you for your patience. To retain your place in line, do not hang up. Finally, I got a rep named Karen, who sounded like she was almost asleep. She had very little to offer except, Im sorry you are experiencing these problems. I have no record of previous complaints like yours on record for this model of our product.Hello, I found 929 reports of the same issue on Consumer Reports. Oh, you cant believe what you read on the internet was her response to that tidbit. She offered to sell me a Repair Plus 1 Plan for only $359.95. A licensed repair service comes, repairs your unit and the plan gives you ONE YEAR of peace of mind. Lets see... I said... so you are offering me an extended one year warranty? Oh, but it comes with a repair first then one-year peace of mind. Seems that Whirlpool has moved into selling warranty extensions rather than fixing the issues with these Whirlpool Gold French Door refrigerators. With what I have already paid for service calls added to this Repair plus 1 Plan, I would have invested $$$ enough to BUY A NEW FRIG that is not a Whirlpool product.Seems a bit foolish to me. So Whirlpool is not admitting that there is a design or manufacturing problem with these units. Even the ones sold just this year seem to have the same issue. They have not corrected this and it appears they have no intent to do anything about it. She did indicate that they had a known issue with the drain and that a fix was offered for that (a redesigned drain unit could be installed). But since I was not getting ice build up on the bottom of my freezer compartment I did not appear to need the redesigned drain unit. Her evaluation of my issue was that the drain did not appear to be a problem.So after a fruitless call to Whirlpool, oh and they did have my previous emails concerning my issues on file but did not consider my complaints to be part of a known issue, I have the local tech coming back to see if possibly there is something, anything to be done with this refrigerator. So another $100 at least, likely no resolution if the service tests all come up normal again! So when the tech comes, I am going to ask him to contact the service engineer that he is supposed to have the contact info for (per Karen at Whirlpool) and see if he can get any resolution to my issues by using that service engineer.

Bought this refrigerator in 2018 and ice maker went out 2x, then compressor went out and waited 4 weeks for part. Now the refrigerator is broken again and not cooling. Dozens of other reviews indicate the same issue with this model. It’s clearly a defective model. Customer service in Tennessee are very friendly but my refrigerator is still not working. Whirlpool French door - wrf954cihm.

Whirlpool side by side model WR5571CIDM. Unit rattles EVERY time refrigerator is opened or closed + plus every hour or so spontaneously. Rattle seems to come from the water filter area. Whirlpool serviceman says its normal for this model and calls to Whirlpool customer service say just live with it. Hard to believe Whirlpool considers this acceptable performance in a new model.

I purchased a washing machine and dryer 1 year ago. Since then it has started to get spots on the control panel where you select size, temperature, etc. I also purchased an extended warranty through Home Depot and is still under warranty for 3 years. I was told for a few more days is still under man warranty. I contacted Whirlpool and they said it is not their problem and sounds cosmetic - I think this is unfair being that I spent a lot of money and it has started appearing on the washer and dryer. No one wants to be responsible. I am a consumer who is very careful and have not had any spills or cleaned it with anything.

Whirlpool Cabrio WTW5600XW - Bought the washer/dryer set on May 13, 2011. The dryer has not given me any trouble. The washer on the other hand has been awful! From the very beginning, I noticed the washer was not getting my familys clothes clean! If one of my children had gotten anything at all on their clothes, I would have to wash about 5 items of clothing to even have a chance to get it clean! Doing this did not always work! I usually send my really dirty clothes to my mother for her to wash in her old style washing machine with an actual agitator! They always came out clean when she washed them! Also, please do not attempt to wash comforters, sheets or any bedding in this washing machine. It does not clean them! When you take them out, they smell worse than when you washed them and have wet and dry spots all over! Oh, and they are still dirty! It is now May 8, 2013 and my washing machine does not wash or agitate anymore! I called Whirlpool and they can only offer 2 options. A repairman for Whirlpool in my area will come out for $129 to diagnose what is wrong. This price does not include parts or labor! My other option is a flat $300 where this will pay for everything along with a 1 year extended warranty. So with the $300 option, this will put me paying about $1,000 for my washing machine! This is ridiculous. My washing machine is only 2 years old. I should not have to be repairing already! Do not buy this washing machine. If you do, definitely purchase the extended warranty and be ready to use it!

19 gallon Electric Whirlpool water heater Model #e1f20us015v - Purchased this water heater from Lowes to provide hot water to small apartment with no kitchen for my son, built in my garage. Had unit professionally installed within 1 foot of bath to provide hot water for shower and sink in bath only. Hot water lasts only 5 to 6 minutes and takes approx. 2 hours to recover. My son cannot even take a normal shower! ntacted Lowes who was unable to help and told me to contact Whirlpool. Contacted Whirlpool after my model number would not even come up on their website. I asked tech what was the normal expected amount of time before hot water depleted. She did not know. I asked what was the normal recovery rate. She did not know. I asked for information on the energy rating. She said there was no information available. I asked how I could receive a refund. She said that they could only send a plumber to check unit and that nothing would be done if it was heating water. I asked to speak with a supervisor. She said none were available and said one would call me. I never received a return call. VERY DISSATISFIED with Whirlpool on this issue. It appears my only recourse is to purchase a new water heater and scrap the present one.

I just purchased a top load wtw5000dw01. There have not been any changes to this revised model except the lid only locks in the rinse/spin cycle now. If that even helps anybody. It still has the noisy agitator which is the thing I hate most. Whirlpool engineers better go back to the drawing board and redesign their washers. Whats this country come to when you spend a pile of money on something that sounds like it is broken from brand new. I also had a washer that was 15 years old and never had noise issues or problems with it. Its just not Whirlpool that uses this so called new technology.

The washing machine has been through 4 boots. The boot material is so flimsy, that they tear constantly causing water to leak out of the machine. There are times it is minimum water, and other times a lot of water.

I was a salesperson for GE for years and thought that they made the best washer for several reasons, but eventually had to purchase another washer which was a Whirlpool. Have been very pleased with my choice and would purchase a Whirlpool again. Washer is 14 years old.

The refrigerator I purchased a week was a dud. Two days ago I received a replacement for a new unit with the same brand and type purchased a week ago from Lowes which never cooled properly (never even froze water into ice), and the coolest it got was 45 to 50%, after three days, with the coldest settings. This replacement works great. Cools like it should. Freezer at 0 and refrigerator cabin at 35 degrees to 40. Lowes was right on top with their service and callbacks - I give them an A for customer service.

My machine has been ripping clothes for a few years but I thought, initially, that it was a snap, zipper or hook causing the problem. I recently got fed up and found this: **. It makes it pretty clear that it is a manufacturing defect. I called their customer service centre and spoke to a supervisor that told me it is normal wear and tear and that perhaps the glass in the door had worn out. Yes, thats right, she said maybe the glass has worn out.They are offering ZERO assistance in what would be a $500+ repair for me. Admittedly, my machine is five years old and out of warranty, but to me, when the repair is to install an entirely new style of door so that the clothes no longer get caught underneath, it is a defect. 43 different models of their machines are included in this issue and it was identified in 2012, a year before my machine was made. Why didnt they correct it before that?

My range was made after this date and needs this Service Bulletin part. Whirlpool refuses to ship at no cost. I have spent money on this already to discover they knew the issue in April 2004 yet sold the range in October 2005. Rena in service stated she is the highest authority at Whirlpool anyone can talk to!

Whirlpool wsv07 psl satina - I bought my whirlpool, two-door whirlpool ref last Jan 2013. Just few days before the warranty expires, I had prob with gasket on lower door. And now six months after the warranty expires, the freezer is not working and wont make ice anymore... and I will be charge 400php for check up. Reading on other reviews, I bet I am buying a disposable appliance from whirlpool. The national ref of my sis been a service to her for more than 10 years and its still going good. Our GE ref prior to whirlpool serve as for 19 years.... but this brand sucks.

In August 2011, I purchased and had installed a Whirlpool Wall Oven RBS305PVQ04 for $1000+. In July 2014, the oven failed with blown internal fuses and a thermostat $225+. In November 2014, the oven failed again, this time with a failed controller board. Whirlpool claims there are no replacement parts after just three years! In calling Whirlpool customer service for help, they basically said tough luck! NO parts, NO adjustments, NO service, you own a boat anchor. I tried to buy American; boy, was that a mistake. So it cost me $415 per year to own this LEMON. DO NOT DEAL WITH THE WHIRLPOOL COMPANY!

We purchased a Whirlpool Cabrio washer and dryer set in 2013. In 11 months we have made at least 6 calls concerning the same issues machine leaving white residue on clothes. It has been one thing after another. Today the manager told me that my warranty only covered parts and not a replacement machine. I am washing my clothes two or three times to get them so we can wear them. First this is not saving water, energy, time and most of all CLOTHES. We are wearing our clothes out washing them. This is unacceptable. With this many complaints, the company has to know they have a machine with issues. I will never purchase Whirlpool again. I think we should all band together and file an action against Whirlpool. These machine cost too much money to be crappy.

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

Ive had my Whirlpool Refrigerator for 2 years. Within that 2 year period, all 3 of the drawers within the refrigerator have broken and now there is a crack in the freezer on the bottom starting in the front and going straight back on the bottom to the back and up the back. After pleading my case for a new fridge to their Customer Satisfaction Department and everyones supervisor therein, theyve offered to pay for the epoxy repair. Im very dissatisfied with this! I dont think that a $1300 fridge should be held together by glue after only 2 years. Ive been waiting for one of the drawers to be replaced for over 2 months. They claim that the crisper pan is out-of-stock and they have no information if it is in production. Im to call back in 2 weeks to find out the status of that part. I would like to add that my husband and I work 6 days a week and our adult children are rarely here, so this refrigerator is very lightly used. We dont have a household of 6 or 7 people constantly home, opening the doors and sliding out the drawers. The fridge that I had previously was a GE and it lasted 30 years. I guess the next one will probably be a GE. I just wanted something different. Well I got it. Its something broken.

I purchased an Electric Whirlpool Aqualift convection range in November of 2012. This product is garbage! The oven doesnt work well (temperature is always off), the Agualift cleaning method doesnt work well. You have to self-clean to clean it. The most troubling problem is that just after a year of owning it, the finish on the control panel started to crackle. I called Whirlpool, and all they can do is send me a replacement part for which I have to pay for and have installed. My last GE range lasted over 15 years. This range is garbage from day 1. Hate to see what it will look like in another year or if it will be working at all. BEWARE - DO NOT BUY WHIRLPOOL PRODUCTS!

My refrigerator will be 3 years old in September. It stopped working two months after my warranty ended, in November Thanksgiving Day. I was so thankful that I had snow on my deck to keep everything cold. I had several family members in my house and watching my husband defrost a frost-free frig? This was a nightmare. Then a few weeks later, my husband company refrigerators did the same thing: freeze up and stop working. He defrosted theirs as well.I know that lots of consumers have had the same issue with any of the bottom freezer refrigerator doing the same thing. I think we, consumers, should make these company recall these lemons. Why should we have to pay more and buy more our parents had their appliances last for years. He had done this approximately 3 times since my warranty ended in September of last year. The problem is the food goes bad, the freezer ices up, causing the refrigerator to ice up and stop the air flow.I contacted the company and this is what they told me: I had to pay $295.12 to get the repair completed. It was the DEF control board. I guess others have the compressor go out and that cost over $600 to fix. Why is it our fault as a consumer buying their products promised and concern for 1 year, not 10 years. It is no wonder why America is broke? My question to the Whirlpool was, how on earth can this be the consumers fault? Here is their reply:According to the model and serial number provided, we do not indicate that there are any known recalls with this particular model. A recall requires that a product poses a threat to a persons life or health. Since this is not the case in this instance, we do not have a recall. Once a product warranty has expired, any costs for maintenance, service, or component replacements are then within the owners time frame of responsibility. Taking this into consideration, I regret to inform you that due to the age of the product, we will be unable to assist with the cost of the repair. If you have purchased an extended warranty, we would recommend contacting your extended warranty provider directly to discuss the options they provide.Oh, they sent me a postcard asking if the repair service I received was good... Yes, the company who came out did a fantastic job. I think I may have to call them back; it is acting up again. I have 90 day warranty....

I have had almost all the same issues everyone else who reviews the Cabrio WTW7800XWO washer. Now, the spring loaded lid wont stay up, so we have to use the Downy bottle to load the clothes. Thankfully, I have not had the lid crack... yet. We have had it serviced once while under warranty, that tech told us it wasnt good to wash small items, like socks. Are you kidding me? Now, the heavy lid falls on you while you are loading. I also have the Cabrio dryer, and we have fixed that more than the washer. DO NOT BUY A WHIRLPOOL CABRIO. We bought it because it was the largest unit in the store, but it is junk.

Whirlpool Duet washing machine model WFW9500TW03 - Just after the first year of owning this machine, the metal hinge to the door cracked and the door didnt shut properly. It was replaced. After a couple of years, the bearings and drum of this machine failed. The cost for parts and repair were as much as the machine new. After repairs, the machine never ran quietly again. I have called for repair a second time for the same issue and he has confirmed that its the bearings again causing the drum to dislocate and hence, break the belt that I now need to replace. My problem is with Whirlpool for its defective metal in its machines (many complaints on the internet will confirm this). I believe there are enough consumers out there to file a class action lawsuit.

It was on sale and the price was good for comparable refrigerators. The biggest problem is that instead of a simple dial to control temperature, you have to be a computer genius to figure out how to turn it to a different temp. even by the instructions. And the ice maker throws ice all over the floor even if you hold the glass up against the top. When I first got it, it made a very loud noise when it run, but that changed with time to a bearable volume. Everything seems to work well other than those few little things.

After only 3 years using my Whirlpool front loading washing machine the inner tub is already broken. The repairman said the cost is just about the same as getting a new washer. After reading all the horrible reviews on the Whirlpool washer I WILL NOT be getting a Whirlpool. I am so disappointed in the washer and do not recommend it to anybody. Do not buy a Whirlpool appliance ever.

Since May 3, 2016, five servicemen have failed to repair my Whirlpool refrigerator (WRF560SEYM), which is less than 2 yrs old. One trainee from A&E Factory Service had the nerve to reinstall broken parts. I have been completely without refrigeration for the past 48 hrs only to learn that the repairman scheduled for tomorrow has been cancelled because AIG warranty has not approved his visit. Further investigation reveals that the parts were never ordered, pending approval from AIG. Whirlpool cant help me because AIG has not declared the appliance unfixable. Hhgregg cannot help. I have spent countless hours on the phone on hold & wasted hundreds of dollars on spoiled food. Dont trust Whirlpool. Theyre not the company they once were. Their warranties arent worth the paper theyre printed on. Buyer beware!

I owned the Whirlpool washer for 13 months until it quit. Menards was no help with anything. I am going tomorrow to get to try my luck with Samsung.

I have a Whirlpool GoldSeries dishwasher and I wish I had never bought it. I’ll start with the cons because I don’t think any other dishwasher on the market matches this: After 3.5 years either the motherboard or the motor is trash. It will cost so much to fix it that buying a new dishwasher is a better option. I paid more than $800 for the dishwasher + $200 for the install + $75 for the service call to find out it is garbage. I used it about 2-3 times per week, which adds up to about 455 uses total for the time I used it. This shows that the cost of this dishwasher, without operational cost considered, is $2.36 per load (or $307.14 per year if you prefer). No other appliance I have ever owned was as expensive, over its lifetime, as this dishwasher.Whirlpool customer service was difficult to get a hold of and then obstinate and useless. The dishwasher would stink if it was not cleaned regularly. Pros: It is quiet and it cleans the dishes well. Recommendation: Do not waste your money on this. Many other dishwashers are quiet and clean dishes but not many will be this big or expensive. A disappointment over their lifespan.

I have spent more money in the last year to fix this piece of crap. So very disappointed!!! I have lost $$ of food because fridge does not cool.. Ice maker is a joke... I am going to call someone out for the 4th time... Costing me a fortune... Very disgusted with this product.

Having a Whirlpool gas water heater for less than 2 years and having a 6 year warranty one would think you are safe to believe this large company will treat you as well as you treated them when buying their product. Think again. No one is allowed or has the authority to issue credit for failed parts, you cant return the product to place of purchase, you are hung out to dry. Whirlpool, I will never buy nor recommend any product you create or sell. I will make it a point to anyone having a conversation about your products just how youre untrained, read by the manual uninformed technicians really are. I will explain just how over inflated your prices are for such cheap engineered to fail products are. Have a nice day.

Whirlpool Gold French Door refrigerator freezer on bottom - I purchased my refrigerator at Lowe’s on 9/26/12 and it cooled OK for the first 3-4 months but it was very noisy along with water dripping from the ice maker door. Then sometime in Feb. my freezer started to warm so I contacted Lowe’s service and they scheduled Tech. to come the following week. He found that freezer evaporator was freezing - suspected a leak and ordered one. Replaced that, and a short time later it was warm again. To make a long story short they have been to my house approx a dozen times replacing the freezer evaporator, control boards, adding refrigerate, and replace the reversing valve, and no time at all it was warm in the freezer again. Tech could not find anything wrong with it and added a little refrigerate and the problem was solved... I thought! Two months later the freezer was warming again. Now they say it’s the evaporator on the cold food side has a leak and needs replacing. Been waiting two weeks now on parts. Talked with Whirlpool and Lowe’s about replacement with a new unit but they tell me they only cover parts and labor. Needless to say this is my last Whirlpool appliance!!

I Purchased a Whirlpool range with self cleaning. I do not recommend anyone to purchase these ranges. The self-cleaning does not work at all. Like numerous reviews that said you can run them several times to do the self cleaning and they do not clean at all. Save your money. Do not purchase a whirlpool appliance!

Bought a new Whirlpool side by side refrigerator. What a piece of crap!! I am using my time to write this review as the repairman fixes the latest problem. I dont have much hope because he asked for my assistance and is sighing and grunting over there. I had the traditional puddle of water to start. Tray underneath was cracked. Was actually fixed. Water and ice taste like crap. They said its my city water... ok whatever. No good ice and water - we will survive. The food in fridge was freezing on the low. Guy just announced he broke the new thermostat... Yes, the thermostat broke after a year. Will get it fixed, hopefully enough to hold up until I can find another new refrigerator to buy. Never a Whirlpool or any of their other companies. Time to do more homework. So glad for these forums. Ugh!!

I had owned another Whirlpool Washer before, which died. I purchased this one. It was noisy and unreliable. Whereas the previous one lasted for 10 years, this one stopped working in less than 6. I went out and replaced it with a GE instead.

We bought this Whirlpool electric range in late July when our old stove literally blew up at breakfast. Unlike the local big stores, a small local store had this in stock. They assured us that the oven was self-cleaning. It is not self cleaning. It only cleans the bottom. We have spoken both to the local store and Whirlpool several times. The local store will do nothing. Whirlpool sent us a sponge and a plastic scraping stick. They told us to clean it BY HAND every time we used the oven and were very condescending. We are 75 and 77; we are not about to climb into an oven to attempt cleaning an oven that will not clean. Stay away from the Aqua Clean products like the plague. They do nothing, and Whirlpool will also do nothing. Next step -- court.

The microwave was easy to install above the stove and it has the exhaust fan conveniently hidden out of site underneath it. The cost was very low and it is not complicated to set up and use. I also like the fact of not having countertop space taken up by having the microwave sitting on it.

So far this washing machine has been perfect. Its a top load not front load which I prefer. Im not a big fan of how it locks and I cant throw other stuff in once it started. Other than that Im very satisfied.

Ice maker stopped making ice. This side by side Whirlpool refrigerator was purchased 4 years ago. We called Whirlpool. An authorized repair man identified the problem. At the bottom hinge of the freezer door two of the wires have been broken. A defective design, but no recall from Whirlpool. The solution is to replace the entire freezer door for a cost of $1200. Ridiculous that a replacement door cost more than the purchase price from Lowes. It would appear that these 2 wires could be reconnected, but Whirlpools only solution is an entire new door. Automakers stand behind their products with recalls, but its not the same with Whirlpool. Love my Whirlpool range, washer and dryer, but this counter depth side by side is a real loser.

I bought a Whirlpool Cabrio washing machine from Lowes 3 short years ago. Within the first year, it needed a new main board. Now just 2 years later, it needs another main board. It has never worked correctly. I have purchased another washer from another manufacturer and will never buy a Whirlpool product again and neither will anyone I talk with about this. Dont buy Whirlpool products!!

As described in many similar instances found on numerous complaint boards (including this one), Whirlpool has defective over the range microwave convection ovens (model # GMH6185XVS) with faulty magnatrons. I have had the exact same experience with a new product failing at 16 months (the first time) and within 6 months failing again. Whirlpool is not concerned about their consumers, only their money. They are more than happy to sell an extended warranty, but are not willing to work with customers that have lemon products.I tried working with Whirlpool customer support with little assistance other than to offer to sell me a $250 extended warranty. I additionally filed a complaint with the Better Business Bureau concerning Whirlpool to include over 10 pages in documentation with numerous people reporting this same complaint. Whirlpool is still not willing to acknowledge they have faulty or defective components in their product and so generously offered to pay for the replacement component (only - not the service to repair it).I spent $600 on this unit new, $163 to repair it the first time (at 16 months old) and no doubt it will cost me an additional $163 to repair it again (not even 6 months after the first repair). I am not willing to continue to throw good money after bad on a defective unit. For the cost of the repairs and their extended warranty, it is cheaper to buy a new unit from a different manufacturer.It is clear from this site (in addition to numerous others) that Whirlpool has a definite quality problem - both in products and service!

Purchased this oven on 9/12 from Sears, did not purchase an extended warranty and didnt think it was necessary. Im a 64 year old widow and only use the oven on holidays, to date Ive used the over 5 times. With Easter coming, I decided to clean the oven. Followed the instructions, the door locked and the oven died. Im totally disappointed, now it would cost over 100.00 to repair, money I cannot afford. Called Sears and all I was told over and over again that they can send a repaid person and I would have to pay. I was also told that I should have purchased a Kenmore and I wouldnt have had a problem and finally I was told that they couldnt fix it and referred me to whirlpool customer service, who also told me it would cost over 100.00. A 19 month oven should not have died. It should have cleaned the oven and continue to work for many more years. Again, Im upset, angry and disappointed with sears & whirlpool. And dont know what to do. Does anyone else have this problem with the oven, is there a recall?

I have a Whirlpool Cabrio WTW5640XW and I was able to get the belt back onto the pulley, about a month back and it ran, loudly, but it ran. Last week the belt popped off again and now the pulleys are screwed, so I probably won’t buy another motor (for the sake of the pulley). Ill get a front loaded Kenmore or something as I was never completely happy with how this thing washed and (didnt dry) our clothes.

This started Sept 27 2017 when the ordered online electric range 30 inch slide in oven Whirlpool brand was delivered. When using the oven, a noxious diesel smell filled my home, despite multiple attempts to burn in the unit as advised. 10 days later after still trying to burn it in fumes got worse. I called corp who then sent over a tech to look at it and the tech shared with me when he arrived that he was the wrong person since he cant smell due to an old injury! He admitted he smelled a chemical when it first went on but it went away for him but might have went away due to is impaired smelling ability. I called Corp back and they totally agreed something was wrong with it that could not be repaired and the unit should be picked up and I should be paid back that day it is picked up. They said in a few days which later turned in 2-3 weeks out and counting... I filed a complaint with the BBB due to the ongoing issues. Corp office said they would pick up unit and at that time hand deliver me my refund in full. At first the pick up was weeks out but after BBB was notified they came yesterday 10/18/17 and removed unit, but no check! I called Corp again this time asking why I did not get my money as they promised she said someone dropped the ball, and that someone should have told me that since they had to get someone non-local to get it that they will mail me the check in 14-21 days! She said I see in the notes. They told you they would hand deliver you your refund so they should have called you about the change.So here I sit... No oven in use since Sept 18 and no money back to buy one for weeks yet. I have never been told, despite my requests as to what the chemical was that I was burning off in my home and exposed my family to over 10 days which we had headaches and nausea from (despite windows opened and fans going at full blast). Only that it might have come from the manufacturer or process. This company isnt the only one who has had issues on occasion with a defect in this never-ending chemical smell but the lack of regard of my safety concerns and failure to stand up to what they offered to do (poorly handled response) is simply wrong and bad business. I have not dealt with Whirlpool regarding matters ever and have very little of their products in my home so unsure if this is unique or standard with them. I wont buy their products anymore because I am less than very dissatisfied with my experience. I may have been the only unlucky person having this kind of response from this company but felt the need to share.

Our over the range Whirlpool microwave door casing is disintegrating where the door handle screws to the door. Big chunk fell off today.

Buy anything else. This WHIRLPOOL WITH STAINLESS INTERIOR WDF560 SERIES is the worst dishwasher Ive ever owned. Huge fail Whirlpool. MADE IN THE USA! I will never buy another thing you make again. I cant say ONE redeeming thing about this dishwasher. I hate it! It has a high temp wash, a Sani cycle & heated dry + a stainless tub. Using all of the above + having an SS tub yet everything comes out dripping wet. The cheap silverware baskets are poorly designed & positioned on the side to the back in addition to a tall tub making it difficult to access anything in them. The baskets are also cheap and poorly designed. All the spacings are the exactly the same with no proper spacing for pots, pans or larger items. These cheap racks will have a short life. Its outrageous to spend 649.00 for such an inferior product. Buy a cheap dishwasher! This thing is no better than a builder grade that looks good.

Does not get your clothes clean. They come out of washer smelling due to lack of water. Darks have Detergent Residue on them. My t-shirts have holes in them. Bought this machine in 2010. Just purchased a Whirlpool top load with a Agitator and I am very pleased with the results. We never had any problems with Whirlpool products but this Cabrio should be taken off the market, faulty advertising. Talked to a Whirlpool rep and she told me to bunch up clothes and place around outside edges of machine for best results but did not see any difference. Do not buy this washer. You will be wasting your money and you will be buying a old traditional washer, with an Agitator is your best bet so you can control the amount of water you use. I hope this helps one that is thinking of buying the new technology top load Cabrio with HE.

We bought a Whirlpool dishwasher and microwave from a reputable appliance store. The dishwasher top basket broke within 30 days. The microwave lost 100% power within 30 days. Both under warranty but parts had to be ordered. Couldnt use either appliance for over a month. What is going on Whirlpool? We need a refrigerator, but I no longer trust your brand. I dont want it to quit and then lose all of our food! Please get it together and make quality products again.

Bought at Lowes. Washer was horribly out of balance on first use. Called warranty # to get service. Was made appointment by Whirlpool for next day. Too good to be true I thought and I was right. A week later, repair company called to make their own appt, chuckled and said Whirlpool does NOT make appointments for them. They came out to see washer and at the time of appointment, the guy said sometimes they come from the factory not hooked up right inside and after he went back to a lady in the office, Jonnys Appl Repair, Bozeman, MT said they would not fix it because washer was not sitting on a concrete floor. They are idiots. Finally, washer completely broke 7 months later. There was no service that would honor ANY appointment Whirlpool made. Went through 6 repair companies trying to get a close appointment date. Hopefully next week will be the magic repair. GO WITH SEARS. Repair is directly through them and they show up when they say they will. Ive never had a new product not working right when purchased at Sears.

I purchased my washer about 1 month ago and I used daily. I went away for the weekend, and now it does not work. Washer will not wash, fill or spin, gives a LF error. All lines have been checked. I need to call service.

I replaced a 4 year old Whirlpool dishwasher with a new Whirlpool dishwasher on 01/18/2019. July 2020, dishwasher failed. Finally got Whirlpool to send out a repair technician and was advised that the sump and motor had failed. This is after only a year and a half. Whirlpool will not back their product because I did not send another $200 for a service plan. So basically whirlpool cant even guarantee that their product will even last a year.My 4 year old dishwasher had the same issue which is still unacceptable. I have a Whirlpool refrigerator that almost burned down my house and just replaced a failed Whirlpool stove with a Samsung. I wish I could say what I am replacing this dishwasher with, but I am too frustrated to even look for a replacement after only a year and a half. Replacement parts will cost $250 just for me to do it myself. Do yourself a favor and research the product. Should you spend more? I cant answer that. I have seen 20+ year old Frigidaire dishwashers still working. I honestly dont know what brand to get, but I do know that I will never purchase another Whirlpool product again, and neither should you.

Best dishwasher Ive ever used, Quiet, extremely clean, priced well for the quality. A really gorgeous piece added to my kitchen. Would highly recommend this product. Up to date. Easy to use. Sleek design. Would be beautiful in any design.

The Weatherization program installed a whirlpool refrigerator in our home in October 2012. The fridge is less than 2 years old and the blower fan went out. We lost most of our food (what wouldnt keep in a cooler) and my daughters insulin spoiled. When they put this fridge in, they took our old one saying it was less efficient. Now we are stuck with a fridge that doesnt work and is out of warranty at less than 2 years old. We have left several messages for a Whirlpool representative to call us back and here we are, one week later, and no call back.This is frustrating because although the fridge we had may not have been as energy efficient, I am almost certain that it would still be working. I have never heard of a fridge that lasts less than 2 years. Also, we know that the blower fan must be a common problem because they are back-ordered approx. one month. We checked online, and called local businesses and not one place has the part available.I think we at least deserve a call back considering how stressful this has been on us. I had just spent all of my grocery money for the month, and 70% of it went bad and had to be thrown away. Money is tight for us and replacing spoiled food is not an option. Also, the insurance company denied our request to refill my daughters insulin a little early. Without proper refrigeration the insulin goes bad. The insurance doesnt replace lost or spoiled medication. Guess we get to pay for that too! Thanks so much Whirlpool! Ill be sure and highly recommend your products to my friends. (NOT GONNA HAPPEN.)

I have had my refrigerator for eight years. Only had one prior repair which cost me $85. I have had a wonderful experience with this particular product. I am pleased with the liability and hope to replace with an equal or better appliance.

We purchased a 50 gallon water heater that claimed to come with a 6-year warranty on parts. Its been a little over two years that we owned the product, and we noticed rust on the bottom. We checked to make sure if water or even moisture is visible from the outside - nothing. The problem is obviously coming from the inside. Since we have warranty, we called them and got nowhere! We were told that it is just cosmetic. They refused to send out a technician to take a look at it. We even emailed them pictures (see pictures) and still nothing, no service. Their warranty is a joke. We will never by any Whirlpool product ever again. Dont believe the sticker that claims you are covered for a certain amount of time. When it comes down to it, they will not do anything for you.

My wife and I bought a Whirlpool Cabrio washer and dryer set less than three years ago. And so far the dryer has been ok, but our washer has had to have a new motherboard and now it smells like its burning. Our last washer and dryer set was a hand down and was over 15 years old and never had any issues like our new ones do. Ill never buy another Whirlpool product again.

We purchased a Whirlpool Cabrio washing machine on 3-18-16. In February of 2017 the washer died. I was bleaching my whites at the time so most of the clothes, whites fell apart because they sat in bleach and water for 2 days. I had to figure out how to get them out without getting bleach and water all over my clothes. I called whirlpool and they got someone to come fix it. The tech came and said we needed a new control panel. We waited 3 weeks for the panel. He came on 3-24-17. He put the part in. Took less than 10 min and said, All set. I went downstairs and put a few things in. I was a bit leery and the machine started. I went back upstairs and I hear beeping. I go back down and the machine is flashing again. I called the repair people they said, Unplug it for 10 min. It may reset itself. If it doesnt, call back. It didnt. I called back and wanted me to wait till the following week. I told her I had clothes in there.Someone came the next morning and said it needed a harness and they would order it. Well its the 28th and I havent heard anything. I have called whirlpool several times with no satisfaction. We had the machine less than a year and its been dead for 2 months. I am disabled. I have multiple sclerosis so every day is a new issue. I hate to put that in here but I want you to know what Im dealing with along with a dead washer. Any help you can offer would be appreciated.

This dishwasher is poorly constructed. I cannot use it now, as the top racks assemblies have both fallen apart and the rack will not hang. The bottom rack is functioning on 1 wheel assembly out of four. And the one that is functioning is a new one I put on it three weeks ago. The dishwasher is 2 years old. I am very disappointed in Whirlpool, and I will certainly not purchase another one when I buy a new dishwasher.

I bought a brand new Whirlpool washer and dryer. The Whirlpool Cabrio washer does not clean my clothes no matter what size load you have. I have tried every combination possible to get my clothes clean and 95% of the time there are clothes that don’t even get wet let alone clean! I have only owned this washer since July 22, 2018 and am now willing to give it away - that’s how upset and displeased I am with it! If you read reviews, stay away from this model - not good!

Quiet running, does a great job cleaning and drying the dishes, experienced some cloudiness on the glassware but found that if I position them in the middle of the upper rack that issue was solved.

Microwave Hood Combination...moisture sensor failed...potato caught on fire. Service company Whirlpool sent failed to show (Whirlpool selected a repair shop over 100 miles away). 2nd service company told me sensor failed and they would return with new part (ignoring the fact the white microwave was not gray and black) in a few days. If I wanted a new microwave without the dust and ash, I had to call Whirlpool. Whirlpool is ALWAYS experiencing a high volume of calls.Whirlpool states 7 - 14 days (unit on back order of course) for the microwave will arrive. 21 days later..no microwave. More high volume of calls... Whirpool state a repair center has received the microwave on July 31st and should have called me. Said repair center has no record of this transaction. Whirlpool reps claim to have records of my claim...but... they keep asking did we tell you it had been handled? I say read my file... Customer rep says my file is hard to understand (i.e. it is long). But they assure me they are empowered to help me. Maybe they should look up that word.Today...it is not Whirlpool customer service fault! No... It is being handled by a Product Replacement Specialist... Sadly they cannot provide me with any contact info for that Specialist. Empowered but not informed! Lesson: Whirlpool dont buy or if you do... and it catches on fire...just buy a new one... They make it impossible to get a replacement.

I made the mistake of buying a whirlpool product and was wondering if there is a support group for angry unsatisfied customers? I have owned a duet washer and after 2.5 years is giving F1E2 error and is junk.

Immediately after purchasing an entire kitchen of Gold Series kitchen appliances including the refrigerator with bottom freezer in 2/2013 from Lowes we began having issues with the refrigerator. I am not an engineer and dont profess to be, but even I can figure out that the whole thing is a problem based on a design issue. The top drips water consistently and has from the first, which has been addressed numerous times. Ice maker replaced trying to fix the situation two times. The freezer guides were messed up and off from the beginning, and had to be ordered-waited for, then installed. In total a repair person has been here, an inconvenience on our part - 7 or 8 times and we still dont have a refrigerator that works properly!The last time we had someone look at it, there was a part that had to be ordered from, yes, Mexico and we had to wait a week or so and they told us they could rent us a loaner!!! Are you kidding me?? I should have kept the old 26 yr old fridge in my garage that is still working that was built in America! After buying $8000 in appliances and supposedly a top of the line brand name that in the past has shown integrity to their products... I pay my bill each month, because if I didnt someone would put it on my credit. But who puts it on Whirlpools credit? Who is going to hold them accountable and how many complaints must there be in order for someone in the government to step up and do something to a company that is taking tax dollars from our US and sending it to other countries but selling less quality products to those who do pay the taxes? I am ready to sign a petition! I should have gone with the other brand! Any other brand would have given me a better shot than this of having less of an issue! Terrible experience and certainly NOT GOLD! Shame on YOU Whirlpool!

Cabrio top load HE washer - Ive only had the washer a couple of years. My husband bought it for me thinking it would make washing more time efficient and energy saving. Lesson learned! After struggling with this washer for the past year, I was told today that to repair it, it would cost around $800 or I would need to buy another washer. The washers bearings and tub need to be replaced and it will not spin properly or at all. Previously, I have owned washers for over 10 years each. This was definitely not a good purchase. After reading all of the other complaints on this site, I understand that I am not alone. It was also mentioned on one complaint of the possibility of a fire hazard with this washer. Whirlpool should be recalling.

I bought my home in 2010 and less than a year my Whirlpool microwave started forming a crack near the handle and today August 22nd, my husband and I are looking at it thinking, this is totally coming apart! My Whirlpool refrigerator had issues also. Stopped cooling less than a year, and I am thankful I had a warranty with it. Of course it was still under the manufacturers warranty. Use to be able to depend on WHIRLPOOL. Now you feel like youre in ONE with their products!

We purchased our 4 French door refrigerator in November 2014. It started making a loud noise, like an air compressor about a month ago. So loud that when we are watching TV in the bedroom we have to close the door! It continued to get louder and more frequent so I called Sears. It is under warranty so they sent a repairman out. When he came, he said it was because we had the refrigerator too cold & it was causing ice to be stuck around the fan??? We had it at 5 and the coldest is 7... He suggested we put it on 3. 2 days later and it is making the same noise again. Will be calling Sears again. I saw a similar review saying the same thing!!!! This is a five month old refrigerator! Very disappointed in product and service.

Whirlpool Gold Bottom Mounted Freezer - I advised Whirlpool that the refrigerator has two design flaws... one that makes the drain freeze up and even more importantly what is involved in correcting the problem. They replied that they were unaware of the issue when its all over the internet and has been for well over a year... maybe more. I sent them a couple pages of internet links and they said they would advise their engineers. As they have done with others, they suggested I should have gotten the extended warranty but that hardly addresses the problem(s).

Whirpool Cabrio Washer - Do not buy this washer. Clothes are not clean. They are twisted with residue still trapped in the wadded up mess. Even if you select deep water clean, your clothes will still have the same dirty marks on them as when they went in. Also, there is no spin cycle. If youve got a bunch of wet towels you just want to spin the water out, you can forget it. You will have to do a complete wash. And the 1 star is not even appropriate but there is no choice of a big fat zero. Wasted a lot of money on this when Ive had great luck with Kenmore.

ET8AHKXRQ00 - Contacted store where purchased brand new in box, also contacted Whirlpool Corp., was told no repair nor replacement could be offered. Paid $1,500.00, freezer still works but lower box stopped exactly 7yrs after manufacturing date and purchase. A lot of $ to pay for a refrigerator that costs more to repair than large purchase price. I am extremely upset with this situation and brand.

Leaks water on bottom. Door seal dont go far to under door, is from manufacturing defect, is water overflow or is something else. Dishes washer is about 10 years older. Very real disappointed and wont buy this brand again on dishwashers.

Whirlpool Cabrio Model WTW6500 - I ask all of you to stay away from the Whirlpool Cabrio sets. I have spent hundreds of dollars trying to fix my washer. I just spent $260 for a computer board. Now it stays on rinse cycle. So now I need the motor sensor harness which is another $90. Service call $80 x 2. So, now I am going to take the computer board back and get my 260 dollars back. For the cost of $400 to fix this washer. You can go and buy a new one for around $400. Then, Im going to the lawyers to file a class action suit against Whirlpool. So, owners; be looking in your mailboxes for a class action suit against Whirlpool for those who own the cabrio set. Im tired of having to deal with whirlpool customer service. Maybe, whirlpool should think of having their laundry made back in America.

Have a warranty with them to get reimbursed for repairs for a year. Have had to use it twice now for the same part. Customer service told me itd take two weeks to get a certified repairman of their choosing to be reimbursed. Two weeks to go without a fridge is their solution and they have no other repairmen working. So I ask to speak to a supervisor and the representative tells me she wont transfer me out because thats the way it is. Paid out of pocket to get it fixed immediately instead of waiting.

My Whirlpool refrigerator is more than a year old but have been complaining forever it seems. The serial # is 21142009, model WRT777REYWOO. All bottom cords etc. is out and 3 times I had people come out to fix and it never changed. The lettuce drawers freeze and in the freezer leaves ice cream pretty soft. I am so upset about this, and cannot afford a different one, no matter what brand because I paid around $1,000 for it and I am low income (my ss), 73, and disabled. But Whirlpool refrigerators are not worth buying if this is the standard policy to ignore their responsibility here. It leaks water from freezer to meat compartment, and I could go on but seems hopeless. My sister in Oregon had the same one and they took hers out finally so she could apply that amount to a different brand which has no problems.

Purchased the matching set. Have had four years and need my second service on the machine for issues. It is a top loader and does a good job but the tub is very deep and not made for short people with a few delicate items cuz they are hard to retrieve. I have to use tongs to get them out.

We have a Whirlpool Quiet Wash Plus dishwasher thats been doing a great job cleaning our dishes for just shy of 24 years. We use a cleaner every 2-3 months to keep everything cleaned out and sanitized. We use a liquid detergent and a rinse aid and the dishes come out clean every time. We feel like weve been blessed with this machine and would definitely buy Whirlpool again.

My Whirlpool washer would start up but would not add any water. It sat there doing absolutely nothing. Then it showed a code on the screen. It said to disconnect the power for 1 minute and plug it back in, which I did. I repeated that process several times. Still nothing. It also said to call Whirlpool, which I did. They wanted the Model # WFW97HEXLO and Serial #, I gave it to the gal on the phone at Whirlpool. I was told it would be a week before they could get someone out there to take a look at it. Really!! I work 80 hours a week and live in the country. I dont have a week. When I asked where the service man was coming from, he was coming from another town. I asked if there was someone closer. She gave me another appliance stores phone number. They showed up 2 business days later, looked at my washer, verified the code along with the Model and Serial #s, telling me it was the control panel. I gave that information to them on a Friday, they showed up on a Tuesday. They knew what that code was and what it meant for that make and model washer, but there just had to be a service call in there. The part was ordered on that Tuesday... here it is the following Saturday and the part still isnt here. I do not understand what takes Whirlpool so long to ship the part. Do they not care that in this hustle bustle life we live in, we dont have time to wait for a part that may or may not show up. Ship it overnight. That is an option. Making the parts accessible to the service people in a timely manner would make great customer-service. Better yet, how about going back to the old-style washers. This high-efficiency non-sense is highly expensive.

In September 2011, we purchased a Cabrio Washer and Dryer. Both appliances are extremely inferior. My first complaint to Whirlpool was in reference to the dryer. It kept overheating to the point that you couldnt even touch the clothes. In doing research I found this was a common problem and in some cases, even caused fires. After finding this out and contacting Whirlpool to complain and see if there were any recalls, they indicated they knew nothing about the problem and recalls would have to come from their legal department. I asked to speak with someone in that department and was told that was not possible. We threw the machine away and purchased a new no frills dryer. Now the washer has totally died. It would make noises, lockup, not spin, not clean, etc. Basically all the complaints other consumers have listed. It is now on the curb and I will again have a purchase a new washer. The Whirlpool refrigerator I bought at the same time is a whole other story. Please do not buy Whirlpool. When contacted they show no empathy or concern about the inferiority of their products. There are only the 2 of us now and we do laundry one time a week. It amazes me how much money I am out between the initial purchases, repairs, and replacements. My daughter has also had the bad luck of purchasing Whirlpool appliances and is now experiencing the same problems. Get the word out to all of your friends to NEVER purchase Whirlpool. They are apparently only concerned with their profits and not making good products or caring about their consumers problems. I made a very expensive mistake and will never purchase their products again. I have made them aware that I would be placing my review on your website along with the other 1,690 complaints. I have all my documentation re purchases, repairs, replacements and emails sent to Whirlpool. Unfortunately I cannot document all the calls made to this company. Bottom line, Im very disappointed in the products and the lack of concern. Please do not purchase.

I just bought my washer 3 or 4 months ago. It is the worst washer I have ever owned. Anyone that has ever done laundry knows you need water to wash clothes. My clothes are not clean and my whites are very dingy. I use the same soap (Tide) and the same bleach (Clorox) that I have used for years. If I can find someone dumb enough to buy it I will sell it and get a good one. I would rather go back to the old wringer washers than this one.