AquaLift Self-cleaning does not do the job as advertised. It does very little to clean the oven. Sitting-on-the-floor-in-front-of-the-oven scrubbing is what is needed to clean the oven.

In 2/2007, I purchased a Whirlpool Duet Front Load Washer (GHW9400PW) and have had constant F06 failures. After the repairman debrided the pump, he felt the issue might be electrical, if not resolved, it will fail again. Now, it needs a $400 to $500 electrical system and cannot be guaranteed that will end failures as these washers have had many problems. It cost $1000 and only lasted 4 years before the failures appeared. Whirlpool only offers a one-year warranty, which is not enough to cover the future problems these machines are prone to developing.

Whirlpool customer service is non-existent. I have a Whirlpool microwave that burned up after two months of use, and they sent over a technician twice, in the past three weeks and it is still not working. Now, I am being told that it will take another two weeks before the correct part is found, and the technician is sent here again to fix the problem.I have no microwave now, for what is going to be about 5 weeks, and that is only if they get it right this time. Whirlpool wouldnt approve for me to have it traded a trade for a new one at HH Gregg where I purchased it in Aug of 2011. HH Gregg only has a 30-day return policy, and it went bad after 60 days.

March 1, 2016 I purchased a new Whirlpool dishwasher model WDF320PADW2. After just over 1 year of use, the unit quit. The pump only runs in the empty direction. It quit in the wash direction. Hums and smokes. This is not acceptable for a appliance to last just one month past warranty then totally quit.

After having the ice maker replaced on our 14-month old Whirlpool refrigerator, things seemed to be working fine for a while. However, now there are puddles appearing on the floor in front of the refrigerator. This is a freezer-on-the-bottom model and the ice maker is at the top so I was fairly certain it has nothing to do with the ice maker. Turns out there is something dripping into the back of the freezer and over time it builds up a giant ice sheet on the bottom of the freezer compartment. When the ice sheet gets large enough, the dripping water flows out onto the floor. Now Im going in every couple of weeks and chipping the big ice sheet off the bottom so it will stop leaking for several weeks. When I see puddles in front of our refrigerator I know its time to go chip the ice sheet out again. Seriously, I dont think Ive ever had a brand new, and expensive, appliance perform so badly. Whirlpool... never again.

Our gas stove (Whirlpool WFG714hLAS1) has been working fine and it looks great. However I just tried the self clean cycle to clean it up. I dont do a lot of cooking with only the two of us, but I like to keep things clean. I was very surprised after the first time - it didnt look much different than before I ran it! I was used to simply wiping down the oven following a cleaning, just removing the leftover ash. I havent had to scrub an oven for many years and it is very hard for me. I ran a second cleaning cycle and it didnt look any cleaner. We both had to kneel down and try a variety of non abrasive cleaners which finally got most of the grease spots, but not all. I guess we will just have to cover the roasts and try to keep aluminium foil on the bottom rack as much as possible. PLEASE re-consider buying any brand stove that has this awful feature, unless you like cleaning ovens by hand!

I purchased the unit in May 2012. Right out of the box on the first day, the tank was leaking water from where pressure relief valve screws into the tank. Whirlpool replaced the part from my local Lowe’s store which I had to go get on my dime and install myself to solve the problem. Its now the 2nd week of January and the water heater is dead. I didnt even get 8 months out of this water heater that has a 12 year warranty. The electronic thermostat died, and I will be going 3 to 4 days without hot water until Whirlpool can ship me another thermostat. Nothing like taking an ice cold shower in the middle of winter. Like I said, buyers beware!

I purchased a 50 Gal. Whirlpool gas water heater on Saturday, 12/31 to replace a 20-yr old unit that had failed. The unit was installed that day and it started right up but I noticed the burner had gone out about an hour later and the status light indicated FV Sensor Lockout. I tried calling Whirlpool but their customer service was closed. I tried troubleshooting myself using manuals and Internet forums without success. Everything I could find indicated that an FV Sensor failure could not be repaired and would require replacement parts. I called Lowes and was told they could not help me and I would need to talk to Whirlpool.I called Whirlpool again Sunday, 1/1, but they were closed again for the Holiday. I called two plumbers and both told me that the Whirlpool units were problematic and that if they did come out, there would be little they could do except charge me a lot of money and recommend parts to order as Whirlpool does not let them stock parts. Both plumbers also suggested that I consider buying another brand.So I went to Home Depot and purchased another brand with similar specs. I installed it that day and it fired up right away and has been running fine ever since.I talked to Whirlpool on Monday, 1/2, and they told me they would not issue an RMA for a unit that they considered usable. They also told me there was an FV Sensor reset procedure that they would have walked me through had I been able to talk to them that would have bypassed the sensor until a replacement could be installed. I told them that if they would publish this procedure in their manuals or on the Internet, I would have certainly done that. Im now fighting with both Whirlpool and Lowes to get a resolution to this problem. Im not sure about other Whirlpool products but their Water heaters seem to be very problematic.

When I first bought this machine I loved the big tub, but I was concerned that there was no agitator. It confuses me how clothes can get clean if there is nothing to rub them again. Even in the olden days they rub clothes against a board. Well my concern is valid and I believe the washing machine industry needs to go back to the old model, as this new version does not work.Here are all the problems: 1) The machine judges how much water to put in. This doesnt work. I follow the directions and outline the perimeter and dont overload, yet still it just barely puts in enough water to make the clothes wet. Im all for conserving the environment, but enough water needs to be provided to actually get the clothes clean. I would like to be the judge of how much water should be used, so I would like to be able to tell the machine if it is a small, medium or large load. I do believe that the lack of enough water is why the clothes do not come out as clean as they should and why they end up smelling (see #4). 2) There is no agitator, so there is really nothing available to help clean the clothes. Spinning them around like a maniac is not enough, which leads me to the next problem. 3) The clothes come out twisted terribly and then many times come out of the dryer wrinkled because of how hard they were twisted. I tried to select a less harsh spin cycle, but then the clothes are too wet to put in the dryer. There is no happy medium.4) Biggest problem to date: Our clothes/towels have all started smelling. You know that smell when you leave your clothes in the washer too long (like two days) and then put them in the dryer? Its that smell. The clothes/towels dont smell when you immediately take them out, but they do smell at any bit of moisture. When I dry myself off after the shower, I notice the newly washed bath towel smells like a wet dog. I have used the pods, liquid detergent and powder. I dont remember having the smell problem when I first bought the machine and used powder, so I just returned to using powder today. (Ive even tried doubling up on the pods, but the clothes still smell.)This leads me to problem number 5: When using powder in this machine, the machine does not empty the powder container completely, and so the clothes do not get the required amount of detergent. Often there are clumps left over in the powder dispenser, but not always. (This is what led me to go to the pods and liquid detergent in the first place.) But at least with powder (I use Gain) my towels dont stink after the first time I used them.I wouldnt recommend this machine. I really researched machines before I purchased this one, but they all had bad reviews, so how do you pick? And I never look at the good reviews because we all know so many people are paid to rave about products they know nothing about, or it is a company employee writing the review. This machine is a huge disappointment. I am going to try adding a rinse cycle like a previous reviewer suggested. Maybe the extra water will help with the smell. Of course this is not good for the environment though, so this whole way of making washing machines with no agitator and limiting water defeats the energy efficient goal.

I would like someone to explain to me why the control panel I.e. brains of the dishwasher which is around water is so sensitive to WATER. My daughter is the owner of the house and purchased this dishwasher last summer (2016) and within weeks we were having issue with the sensors. This supposedly was not covered under warranty (it was a WATER ISSUE). So now a dishwasher which cost over 700.00 is a door stop!! Where is people’s common sense... yes Im over 60 years old and very frustrated with the money that was spent for such an inferior product. Imagine having a dishwasher sensitive to water. The people who made it should give their heads a shake. Frustrated grandmother.

Our Duet Whirlpool washing machine is less than 3 years old. It would not always turn on when we would start it, or it would start and then it would give me an F70 error. If we pushed the start button again, it would continue to go through the wash cycle. There was nothing in the manual about that error. I called the service department and they could not tell me what an F70 error was either. The service department wanted to schedule a service call right away and offered me an extended warranty for $345.00, for one year. Since it was less than 3 years, and it didnt seem too serious (since the wash cycle would complete after pushing start again), I figured that it wouldnt be that much of a repair bill, so I declined. Also, I might add, that my previous 25 year old washer had only had one repair bill for a total of $200.00.When the service tech left, he handed me a repair bill for $741.00! I nearly fainted! He put in a new board. I immediately called the service department back and they said, Sorry, the extended warranty was a one-time offer and no assistance was offered when I asked. I could have bought a brand new washing machine for that price. Bottom line is, I would not buy a Whirlpool appliance again, and I would never contact Whirlpool for a problem. I would contact someone local. Had I known that a repair bill could have remotely cost over $300.00 on a new washing machine, I would have waited until it completely died and then bought a new one, and not a Whirlpool!

I have a smaller/apartment size fridge. As a 1 person household it is a perfect fit. Works well & wasnt expensive. I am a Foodie, having it so nothing is too warm/cold, all the temps are equal, is a big deal. And in 10 years no breakdowns.

We bought our Whirlpool washer (WTW5700XWO) in April 2011. This machine has so many issues. Lets start with it not getting our clothes clean. Some clothes never even get wet. Then on the other hand, there are times when the clothes come out soaking wet, like it never went through the spin cycle. (We know it did because its super loud!) Recently, it started shutting off during the wash cycle. Sometimes, it doesnt release the soap or the fabric softener. I am so frustrated with this machine. There should be a recall. We paid $700 and now well need to go and shell out more of our hard earned money to buy something that actually works. I will never buy another Whirlpool appliance.

We bought a new refrigerator when we bought our house in Dec. 2008. On the third of July 2015 my Whirlpool Gold stopped being cold. In fact it was a bit warm. Had a repairman out here today. Warranty expired and the compressor has failed. Wow! Im not happy.

we bought a hotwater heater and it gets scalding hot set on the low setting, we had the gas valve replaced by a@e paid for by whirlpool. It still gets above 125 degrees,set on vacation with me using it all during the day.I have contacted them several times, they told me to let the hotwater run about 10 minutes everyday, or just turn the heater off and let it cool off. I bought a water heater to use not light the pilot everytime I need hot water.

The refrigerator does what it is supposed to do. The fact that I had to have it repaired only after 1 year of ownership confounds me. The space in this side by side is a bit crampy. Seems like Im always shuffling things around. I truly believe that Whirlpool made the condensation tray underneath the unit out of cardboard. It literally disintegrated and started leaking after about a year and it was 200.00 to have it replaced by a repairman. The water filters always tend to piddle on the floor too. At least I hope thats what it is, and not another wilted tray!

The lower door closing cam has been replaced at least twice. The door continues to make a very loud noise when opening and closing. The refrigerator, a 2007 model came with the house I purchased in 2012. The refrigerator works very good, but the loud noise from opening and closing will wake a hibernating bear. The last repairman (from Sears) told me that the doors had been recalled, but I dont know who to contact or how to go about getting the replacement doors and getting them installed.I have a Home Warranty, and they sent Sears out twice to repair them, but after opening and closing 2-3 times, they go back to the loud noise. I have no idea where the refrigerator was purchased. I dont really want to rate my experience since I think the repairmen did all they could. I simply think this is a bad manufactured door problem, and I just want them replaced. The refrigerator works good, and I cant afford to purchase another just because of the doors.

We purchased a top loader Whirlpool Cabrio Platinum Washer and within a few short months noticed a mildew-like smell emanating from it. This is DESPITE the fact that we leave the top up the entire time that the machine is not in use, we use hydrogen peroxide and ammonia in our loads of laundry in order to kill any mold present and my husband painstakingly hand dries the interior of the drum after each load of laundry. He also puts hydrogen peroxide in the fabric softener dispenser in an effort to kill the mold/mildew. None of this has helped to mitigate the ongoing mildew/mold odor. We have run across other online reviews which suggest that the Cabrio does not fully drain the water in the washer leading to the potential for the development of mold and mildew. This is very upsetting as we paid a lot of money for the Cabrio and had high hopes for it.

Cabrio he washer wtw6400sw2 - I bought this washer about 6 years ago at the time we paid around $900. Now my bearings went bad and the repair person told me it would cost around $300 to $400 to replace the bearings and seal and shaft but that I should call Whirlpool and see if they could replace the part or give me some discount cause it is becoming an issue with all the Cabrio washers. So I called and spoke with a so called manager - as far as I know it could of been a cleaning person there. She told me that she could not do nothing about the issue. So if a lawyer would be nice to help me and the rest of the world that are having all these issues to file a suit against Whirlpool Corp.

I purchased a Whirlpool water heater on 9/30/2011. It is leaking at the point of cold water entry and is spewing a brown colored watery substance, leaking on the floor.

I purchased a Whirlpool Refrigerator Model # WRF990SLAM00 in May of 2013. My wife started noticing ice build up on the ice maker in the refrigerator section of this French Door model. We had it serviced for the same problem 4 times and the problem still existed. At this point, Whirlpool offer to give us our money back, and here is where things got interesting. My wife spoke with a Sheila who was to issue a check to a third party company who would then pick up the refrigerator and give us the check. Sounds simple enough, huh? The company was to get the check in 7-10 business days so we bought a new refrigerator, a Samsung this time, and scheduled its delivery for the time frame we were told the non-functioning fridge would be picked up. My wife could not get in touch with Sheila, which was always a problem, and we talked to a Beth who told us that this whole process had not even been started yet. Well, we are having our new fridge delivered and still waiting on our check and for someone to come and pick up this American-made piece of crap! We wanted to buy American, but this is what we got, a piece of crap!!

Three years ago I bought a Whirlpool 22 cf bottom freezer (GB2FHDXWB02) & within 2 weeks it developed its first problem. Ive had service men out 3 times (on an extended warranty) for ice buildup and leakage, presumably from the icemaker, and the problem hasnt been solved yet. I tried to open the freezer tonight and the handle pulled off in my hands, nearly sending me head over heels. This thing is a major lemon!!! Dont get me wrong: I love the design! It looks good, keeps everything at the right temps & the bottom freezer is a great idea. Id buy the same design again if I could guarantee no leakage and a handle that wont separate from the door. Now Im having problems getting the repair service to come out here again, despite the warranty. Meanwhile, the fridge is leaking onto the wood laminate floor causing damage. I just replaced an ancient dishwasher & my old Whirlpool glasstop stove after its oven failed. I cant afford a new fridge too.

I bought my Whirlpool range in 2009. Good thing I bought an extra warranty because since then, my oven has stopped working about 5 or 6 times. When I turn the oven on, it does the clicking sound, it starts up then it turns off and sometimes it doesnt even turn on. In 2010, I had my turkey ready for the oven at Thanksgiving. I turned on the oven and nothing. I had to cut the turkey and deep fry it. In 2011, same time on Thanksgiving and now Ive been waiting for 2 weeks for the part. I have 4 kids. I need an oven. I cant take this anymore. Also, out of the blue, sometimes the stove top starts clicking on its own and it scares the hell out of us. I have to unplug the stove. Help.

I have a Whirlpool GoldSeries dishwasher and I wish I had never bought it. I’ll start with the cons because I don’t think any other dishwasher on the market matches this: After 3.5 years either the motherboard or the motor is trash. It will cost so much to fix it that buying a new dishwasher is a better option. I paid more than $800 for the dishwasher + $200 for the install + $75 for the service call to find out it is garbage. I used it about 2-3 times per week, which adds up to about 455 uses total for the time I used it. This shows that the cost of this dishwasher, without operational cost considered, is $2.36 per load (or $307.14 per year if you prefer). No other appliance I have ever owned was as expensive, over its lifetime, as this dishwasher.Whirlpool customer service was difficult to get a hold of and then obstinate and useless. The dishwasher would stink if it was not cleaned regularly. Pros: It is quiet and it cleans the dishes well. Recommendation: Do not waste your money on this. Many other dishwashers are quiet and clean dishes but not many will be this big or expensive. A disappointment over their lifespan.

We purchased our Whirlpool dishwasher/Model no. WDT780SAEM in July 2016 and it was installed on August 3, 2016. Right away we noticed 2 problems. The top tray squeaks very loudly when being pulled out for loading and unloading. The usual temporary fix for this would be using a product like WD-40. Of course as soon as you run the dishwasher all of the product is washed away. This was our first complaint about this dishwasher. The more important problem was the white cloudy residue being left on all of our clear plastic cups and glasses. Weve always had hard water but our previous dishwashers were able to remove the residue if we used the high-temperature wash. After looking at all of the manuals and user guides that are included with the purchase we read that we should be using a rinse agent and a product such as Lemi Shine to deal with hard water deposits. We tried these items and nothing worked.Using the All Fresh tabs didnt help and our filter was clear and clean. So we made an appointment to have the Whirlpool factory serviceman come out to look into our problems. First of all the customer service representative I spoke with was rude and impatient. She kept cutting me off and asking me about hard water and suggesting that I use all of the products mentioned above before finding out that I already had used them to no avail. Because we had the dishwasher for just over 30 days I asked her about the Clean and Quiet Guarantee that I found out about by going to Whirlpools site. Her exact words were The clean and quiet what?? So I didnt have much hope for our service appointment. Our serviceman was asking all of the same questions about hard water and if we had tried all of the products I mentioned above.After his visit we found out and now (too late) know that because our new dishwasher does not have a heat booster or the ability to get the water temperature high enough to remove the hard water residue theres nothing Whirlpool will do for us. This is the case with all newer technology dishwashers UNLESS you purchase one with a heat booster. I sure wish this wouldve been made clear to us, the consumer before making our purchase. If we had known beforehand that new dishwashers no longer get the water up to 140 degrees which is what would be needed to remove the residue, we wouldve made sure our model included a heat booster. Now were stuck handwashing our plastic items if we want clear dishes. Its not the end of the world but its not good customer service or honest to the consumer in any way, shape or form.

This is NOT a true review of the oven as I have not used it for baking yet. I just wanted to make a comment about my new oven which was installed this morning. I turned it on as instructed and heated at the high temperature to rid it of the odours. When it is turned completely off the cooling down process begins, which blows the hot air from the oven into the room, causing some annoyance from the hot air, as well as the noise. Not sure I am going to be so happy in summer. I am certain it is a wonderful product for baking results, but with this annoying feature, I am not feeling so happy about it.

Whirlpool anode rod went bad in 2 months. Called Whirlpool, would not stand behind warranty. Had previous hot water tank (not a Whirlpool) in for 10 years with same well and water conditions. Also noticed Whirlpool hot water tank is not nearly as efficient on energy use. Overall, this is a very poor water heater and even worse customer service to not replace a part that was under warranty.

Oven was just about 3 years old when the oven bake feature failed the first of many times! Display says fault detected. Was able to get oven cleaning done and then it worked again but eventually has failed repeatedly since. Further reading and support from technicians has revealed its an oven control issue and replacement part is same cost as new oven! Apparently the oven control Whirlpool designed and installed cant handle heat!?? Very unreliable and would never buy their appliances again!

This machine was my dream machine for about two years. Then the noise started during the spin cycle. It gradually got louder and louder, until it got so loud that it sounded like a jet engine taking off. You could not be near the wash room and hear each other talk. Then it began to aggravate me with the UL flashing. I know how to load a washing machine. It was just a defect. Then it started making a grinding sound to add to the roaring spin noise. We were told that it would take over $500.00 to fix, so we just sat back and waited for it to die. Well, the other day it began to leak some water out of the bottom of the machine. Now today we are paying our last respects to a piece of junk that Whirlpool calls a washing machine! It is less than 5 years old. This was a $900.00 washer. There should be a recall. We should ban together and demand a recall! Now I will be forced to go buy a new washer. I can tell you which name brand I will not buy, Whirlpool!

Whoever came up with the idea of this AquaLift oven cleaning method should be fired! This method does not work. Ive barely used my oven but had some cheese pizza drip on it so thought I should clean before using again. What a JOB! The spill did not come off the bottom entirely and using the non-scratch scrubbing sponge was a joke. There is some soil on the sides and back of the oven that I will have to use elbow grease to get off and Im going to have to crawl into the oven to see if they can be remove. Welcome back to the old days before self-cleaning ovens!

Whirlpool has been an absolute nightmare from day 1. We bought a brand new 50-gallon water heater from Lowes. It did not work. We went back to Lowes and were told to contact whirlpool. We contacted Whirlpool and were told to conduct a number of test and all test passed, so they said we needed a plumber to come look at it. Remind you that this water heater is brand new and has not worked since day 1. They said the plumber would cost $130 and they would pay for parts. Why am I having to pay when my water heater has never worked. Paid the money. Had them come. They replaced a part, did not work, replaced another and it did not work, so the plumber requested a new water heater. Whirlpool refused. What is the point of paying and they are not going to fix it.Whirlpool insisted it was our ventilation even though all test proved that was not the problem. So out of pocket again to fix the ventilation and it did not work. After 2 months of no hot water with a two-year old at home we had someone we know come look at it and fixed the main pipe. Whirlpool took my money and didnt fix my problem. HORRIBLE SERVICE.

Plastic comes off drawer when you pull it out! Trim around glass cracked. Drawers cracked. My drawer literally has a hole in it! Warranty doesnt cover that! When checking reviews on amazon people all had same complaint and when they reorder product it does the same thing. This fridge was purchased less than a year ago! I purchase it from Discount Direct, a Costco outlet store!

Model # WRF990SLAM00 Ser# K23919328 - It should be possible to rate this piece of junk zero stars!! Purchased on Feb 2013, it is driving me and my wife insane. It is noisy compressor wise all the time (Our kitchen and living room in the townhouse are one room). The problems started after the hurricane in 2016 killed our power for three days. I had to shut the refrigerator down to manually defrost the freezer section because the fan on the fan-coil was hitting a huge accumulation of ice. Then the weird blackouts started approx once per month where the panel light as well as the interior lights went on and off every minute with that dreadful BEEP. This went on for over 24 hrs and made living in the same room HELL. The beep and three clicks happen every minute and the cooling is none. Whirlpool service came ($80.00) just to look at it and will come back with the rest of the bill which probably will be astronomical. I feel cheated big time!! Minute and the cooling has worsened big time. Whirlpool service came ($ 80.00) just to look at it and stated it needs a new computer board as well as a new front panel on the left door.

I purchased a Whirlpool Cabrio in 2009. It worked so-so over the years but recently stopped completing cycles, citing false load balance errors and leaving towels and sheets sopping wet at the end of a cycle. Three repair appointments later, and still no success. I am thoroughly disgusted that such an expensive machine only lasts four years. Based on the service techs attitude toward the machine and other consumer comments, Im guessing I will have to replace it. You can guess it will not be with a Whirlpool machine!

We bought a Whirlpool side by side refrigerator new. When the first one was delivered it had electronic problems. We sent that one back. The next one, same model, seemed to be alright for a few days then it developed electronic problems. My son discovered the problem was caused by a faulty door panel in the freezer. The panel would come loose and if you knocked it back in place the electronics would work until the panel came loose again. Whirlpool would do nothing about our complaint. Now the refrigerator section freezes things. We paid to have it fixed 2 months ago and now have the problem again. The repairman said he had brought up concerns in meetings about the same door problems and been blown off. Our food is freezing in the refrigerator again and Whirlpool has blown us off again. We will never buy Whirlpool again. I trusted Consumers Report when I bought the Whirlpool and that goes to show you that doesnt always work either.

Whirlpool Duet Washing Machine model WFW9150WW02 - This machine was purchased new in Sept. 2011 along with a brand new dryer. We started noticing a rumbling sound within the first year, but both machines did a fantastic job on the laundry. Then last week, the washing machine didnt spin out a load of laundry. We called the company and they scheduled a service visit through A&E Factory Service. The technician immediately diagnosed the problem as a bad bearing and said that he had seen the problem frequently with this model and put it down to a design defect. The bearing is housed in a stainless sheath protected by a rubber seal, but the seal lets water in, which rusts the bearing. The cost to repair it was over $700. He suggested I call WP and ask for a concession, whereby the company would at least pick up all or part of the cost of parts. The service representative summarily dismissed the request, saying the company had no obligation to stand behind the product as the machine was out of warranty. I said that this was unacceptable. She was pleasant, but kept asking questions and putting me on hold. Ultimately, she said the same thing. Whirlpool was once a dependable name, no more.

This is a good customer service (CS) review. Whirlpool knows about the defect and continues to distribute the fridge this way. We have a Whirlpool model #WRF757SDEM01 we purchased this year (2017). We love the size and the fact that the ice bin is in the door and takes up very little room. Our only complaint prior to this issue was the ice and water do not always come out gracefully. So we were happy overall till a large block of ice formed in the back of the fridge. My original call to CS was great. They did not ask me a bunch of stupid questions, just said that should not be happening and scheduled a service call.Service guy knew exactly what it was because he had repaired the same model with the same issue several times. It is a defect in the dual cooling/defrost system that Whirlpool knows about, but continues to produce. Two parts need to be replaced and one part had to be ordered. Which was not a big deal since two days were needed to thaw out the mini glacier. We lost food so I made a second call to CS and again there were no stupid questions or arguments. They got a $75 debit card in the mail to us. So I thank Whirlpools CS reps, but sure wish the manufacturing side of things were a little more diligent in production. Certainly this cost them money on all accounts.

I feel that at the end of the day I do owe Whirlpool a good feedback. Our top load washer stopped rinsing so I checked the clutch, agitator dogs and coupler which all looked brand new. So I thought Id take the trans apart and after pulling the plastic agitator out I noticed the tub had completely rusted in half! The tub dropped down about an inch. The agitator would spin but the tub just sat there. Now came the difficult part. I told them I was quite sure about my diagnostic that it needed a new tub and told them I could send them a video (I even posted a video on Facebook and Twitter). But they said they would have to send a man out at $180 to make sure! After several days of back and forth conversations, someone at Whirlpool finally saw the video and agreed to send us a new tub. I havent gotten it yet but have heard through the grapevine that these tubs were supposed to be replaced if rusted because of the quality of metal used? So other than pulling a few teeth and needing to replace the tub, our washer has been a pretty good machine.

Bought a new Whirlpool side by side refrigerator. What a piece of crap!! I am using my time to write this review as the repairman fixes the latest problem. I dont have much hope because he asked for my assistance and is sighing and grunting over there. I had the traditional puddle of water to start. Tray underneath was cracked. Was actually fixed. Water and ice taste like crap. They said its my city water... ok whatever. No good ice and water - we will survive. The food in fridge was freezing on the low. Guy just announced he broke the new thermostat... Yes, the thermostat broke after a year. Will get it fixed, hopefully enough to hold up until I can find another new refrigerator to buy. Never a Whirlpool or any of their other companies. Time to do more homework. So glad for these forums. Ugh!!

Whirlpool Cabrio - I have had the same experience as those others that have written reviews - over $1,600.00 (on sale) - approximately 3 years old and I was just informed by a service repairman that water has leaked from the center of the tub into the motor and it is trashed. I went to the Whirlpool website to chat with a representative and they are sorry but unfortunately, we cannot guarantee there will be no repairs or parts replacements needed as components do deteriorate or fail on occasion due to factors over which we have no control - they went on to say that since the washer is approximately 3 years old there would be no assistance that we would be able to provide toward repairs. I agree that a class action suit should be considered since Whirlpool is taking no responsibility for a machine that costs too much - makes your clothes smell and lasts for such a short time. Highway robbery!! The dryer is no better but at least it is still working (today anyway!).

The Whirlpool range #GY398LXPQ00 is four years old. This is the fourth major problem. Oven overheats and will not function. I set it at 350 and the bottom coil and broiler both came on and overheat quickly. This is the third time with same problem. I am going to have enough invested in repairs to buy another range. I shall never purchase another item made by Whirlpool or any of its affiliates. That leaves me with Samsung or Bosch, I think. The people are very curt and offered no help at all so calling them is extremely useless. This range is definitely a lemon. Too bad, there arent avenues to make them replace it. I am angry, disappointed, and disgusted. Are you listening, Whirlpool? Never again. May your company go down the drain.

We were a Whirlpool family, and have been using a Whirlpool front loader – Duet Steam Model # WFW9500TW - for the past nine years without any issues until recently when it started to vibrate. Technician sent by Whirlpool blamed it on failing bearing and that it was cheaper to replace than to repair (In hindsight, I wish we had tried repairing). Naturally, we decided to replace with a new front loader from Whirlpool - Model # WFW6620HW. Our previous version had a max spin speed of 1000 RPM and a capacity of 3.5 cu. ft. This new one has a top spin speed of 1160 RPM and a capacity of 4.5 cu. ft. The main problem with our old one was vibration, and this was being caused by the washer going into high spin while the clothes were not evenly distributed throughout the drum. In one spin, the clothes would spin perfectly without any vibration, but in another spin of the same cycle, the washer would not allocate that same clothes properly throughout the drum, which leads the drum to cause vibration from unbalanced high spin. Vibration is a problem, because like most Americans, we live in a wood frame house, and have a basement underneath with the washer located on the main floor. Vibration from unbalanced high RPM spin gets sent down to other areas of the house, causing damage, drywall cracks, separation in trims, etc. And these are all only the damages one can see with their eyes.One point about vibration and some myth busting. Provided that all your washer legs are meeting the floor and not on a saggy floor, your washer should not vibrate more than it does during an empty spin. If it does, then it is due to faulty, poor design/engineering. What happens is when the steel drum becomes unbalanced with laundry in high spin, it starts to shake as more of the weight is on one side, which one can notice looking inside the washer window. There are concrete weights fastened to the top and bottom of drum to keep the drum in place and to reduce its shaking tendencies. However, this weight also causes the washer cabinet to wobble if the drum itself is shaking. This wobble in turn causes the washer legs, which may be firmly grasping the floor, to very slightly come off the floor, which one can feel if touching both the washer feet and floor with their finger at the high spin of an unbalanced spin. And that motion of legs coming off the floor and hitting back at high RPM is what causes vibration to be felt on the floor and to be seen on the cabinet. Of course, this effect is amplified with washers that decide to go into an unbalanced spin with an even higher max spin. When our old washer perfectly balanced the clothes, it behaved like it was running high spin while the drum was empty. This is how all washers should behave, especially in America where the vast majority of homes are wood frame based. However, that was not what we experienced with this new Whirlpool. If a washer is not capable of balancing out the clothes, extra function or feature should be deployed in containing the drum shake to within the drum, and not allow it to escape.First, our old front load Duet Steam Whirlpool was Made in Germany. This new one is ‘assembled’ in America. The door window of the new one is plastic and feels cheap and flimsy, but I expect all the darker color door windows of newer front loaders to be plastic. Consider it cost cutting. We did not look for additional anti-vibration technology because our old Duet didn’t have anti-vibration features aside from its two springs and four suspensions. We decided not to use Load & Go because I have personally seen liquid HE detergents gum up over time, so I didn’t want to risk it gumming up inside the washer.After the installers left, I spend an hour cleaning the outside of the washer to perfection. Sadly, time wasted. Once I was done, I first did a wash without clothes, and then with clothes in Normal, fast spin cycle with drum about 2/3rds full. Just pants and t-shirts. There is a recirculating pump at the top of the drum to distribute the water, and to also distribute soap mixed water. But I am not sure if this is without problems. These pumps can collect soap residue with time, and you will eventually end up rinsing the laundry with soap mixed water even in rinse cycle.In getting to the first spin in wash cycle, I was flabbergasted to see how, just how rudimentary, I want to reiterate the word rudimentary, the load detection was before entering high spin. Our nine-year-old washer had a more comprehensive one. The new washer would spin the clothes at very, very low spin and simply see if the drum is most evenly spinning. That’s all. Compared it to our old washer which would also shake the drum to see if there was movement from side to side, because clothes can change their position when entering high spin. This rudimentary load detection causes the new washer to create an even worse uneven load distribution around the drum before spin, even though it may seem even at very low RPM. So, why is the new washer’s load detection so basic? I believe it is due to ball bearings.Front load washer models from other companies employ ball bearings to reduce vibrations from uneven loads. Whirlpool does not employ such feature, at least, they do not advertise them. However, to my surprise, I hear metal balls hitting each other every time the drum direction changes during the wash cycle. I inquired Whirlpool about this and I received contradictory responses. My theory is that the basic load detection before spin speed is used because Whirlpool assumes any changes to load distribution will be taken care of or reduced by the ball bearings of the washer. But this ultimately allows the washer to go into more uneven spins. The bearings may also be used to increase the tolerance of what is considered an ‘unbalanced load’ in order to get the washer to go into spin cycle faster, decreasing the time involved of the washer to go into spin cycle. Sadly, to my dismay, the new washer ended up causing a worse vibration than our old one with failing bearing.I called up the retailer the same day of delivery and complained of vibration. He first sent an installer to see if it was installed properly, and upon showing the installer of the vibration issues, the retailer sent me a new washer couple of days later thinking the first one was a lemon, and even though it has less noisy draining noise, it too exhibited the same issues with it going into significantly uneven spin. In the end, we decided to return the Whirlpool washer all together, at a loss of $200 because the retailer did not hold up to their spoken return policy.We have done many loads in this washer to see if our loading is an issue, loads of varying sizes, loads of varying types, loads of weights, and we maybe only had an evenly distributed load around the drum about once or twice. Once it was a King comforter. But, like our old washer, this too ended up not distributing properly around the drum in the final spin cycle and started vibrating, even though it was vibration-free in the previous high spin cycle. This proves that the problem exists directly within the washer, not the floor, leveling, load, etc.Some other problems with the washer: - The washer door, Load & Go dispenser at bottom, and single load dispenser at top are all plastic parts which all vibrate significantly during fast spin cycle. Especially the Load & Go dispenser which keeps hitting the cabinet to make banging noise. - Drain sounds are much, much louder than our previous Duet. It was even louder in the first one we received. Combine this to uneven spins and this washer can perhaps compete with an engine in terms of the sound it generates. - Single use dispenser at top left will hit the washer door if washer door is opened when the dispenser is also in open position. - Buttons are sometimes unresponsive, to which I have to power off and try again. But this has only happened a couple of times.- There is a small ¼ in. opening where the steel drum meets the rubber gasket, opening in which items like coins, etc., may fall through and are irretrievable. Don’t think small socks would be affected.To potential buyers, I suggest you proceed with caution when it comes to this washer. Understand the retailer’s appliance return policy and make sure it is shown in paper. It can save you a lot of headache. Get the extended warranty of three years because manufacturers only give you one-year warranty for a reason. I would also suggest that you avoid this washer at all costs if you have any floor level below where this washer is to be installed, especially if the level below is a basement. Your house is more important and more valuable than a $1000 washer.In the end, I am very disappointed in Whirlpool, an American company. Perhaps Whirlpool focuses their attention on top loaders, not front loaders. But Whirlpool had nine years to improve their washers, and it is sad that we may now have to go outside of America for a quality product to be used in American homes. P.S. No solicitation please, Whirlpool. This washer is in the process of being returned. P.S.S. I already posted this review in Whirlpools website, and it is under moderation.

My wife and I bought a Whirlpool Cabrio washer and dryer set in 2011 and now the washer has an error code of F7 E5. I spoke with an appliance guy and he says that it is going to cost up to $450 to repair it. The wash cycle does nothing, it just sits there and then it goes to the next cycle. I have grown up in a household that had washing machines that lasted many years. This is a joke. Why am I having to buy a new washer in 3 years? I dont understand. Whirlpool knows that this is a problem and they should step up and do a recall or some kind of discount towards a new machine. This is ridiculous.

Whirlpool Gold Fridge Model GR2SHWXP002 purchased on August 15, 2007 for $1,368.77. Only repair issue so far was water leaking from the Water Inlet Valve Item # 949403. I bought a new part on Aug 8, 2011 for $73.45 and replaced it myself. The plastics on the fridge door have yellowed. No smoking in the house so not sure why the plastic has changed colour??? Would I buy one again?? Yes I love the water through the door feature and the automatic ice maker. 10 years old now and no major problems.

I like the double bottom french drawers but I don’t like that the top door hinge covers are plastic. Also I wish there was more height inside the refrigerator for tall bottles and pots. The wheels are great for moving.

We purchased a new Whirlpool Cabrio washer, model #WTW6340WW0, and dryer unit 2 1/2 years ago. We did our research online; Consumer Reports got great reviews everywhere. We went to Lowes and was told that this set (washer/dryer) was the top of the line in top load washers, so we purchased it. Now 2 1/2 years later, our washer is out of service, bad power board is the suspect and maybe the pump. I have heard that there may be a class action lawsuit coming down the pipe against Whirlpool and would like to know more info if it is. We paid nearly $1,000.00 for the washer and like other complaints, we were led to believe that we would get 10-14 years service out of the unit. But that did not happen. I think Whirlpool, Consumer Reports and Lowes should all be held accountable for misrepresentation. I can assure you that all of their executives received attractive bonuses for misleading the consumer. I would not recommend Whirlpool to anyone, Consumer Reports nor Lowes.

Never again will I buy a Whirlpool product. I paid over $800 for a new washer 51/2 years ago. I had it worked on twice under extended warranty. Now the bearings are out of the tub and it sounds like a jet taking off when it spins. I had whirlpool products in the past and they lasted for years with no problems. I have a friend who has a relative who is an engineer for whirlpool and his job is to engineer their products so they fail within a certain time frame. They dont want them to last like they use to. They now have gotten their product line to the point where they can tell when it will fail. This is crap. What happened to products that lasted like they use to. NEVER BUY WHIRLPOOL.

Whirlpool has always been known for quality products. But the range I haves burners are failing. It is eight years old. Think it should last longer than that. The oven works good, but the temperature varies as well. Lower oven door is designed bad, because grease gets trapped between the two glass doors and cant be cleaned.

I am very disappointed in my purchase of Whirlpool High-Efficiency washer and dryer. It does not clean my clothes! I have white towels in my bathrooms, I have them for years. They have always come out perfectly white with the regular washer I had for years. Not any more! They now come out with yellow spots all over them. Dark clothes come out with a white residue on them that looks like there has been a napkin in the wash. I talked to Sears where I purchased it, they said I might be using too much detergent, so I have tried using less to no avail! I hate my washer!

Purchased Whirlpool set from Lowes March 2016. Washing machine is not worth the metal its made from. Clothes are dirtier after the wash. All white linens are ruined! Clothes wont rinse or spin dry. Whirlpool wont reply nor will contracted repair return. The last repairman told us we would be better off taking the clothes out back and wash with hose because the Cabrio is useless and nothing can be done to fix it. I contacted place of purchase (Lowes). They wont help due to not buying warranty thru them. Stuck with the worse washer ever... never again Whirlpool.

The main control panel on my Whirlpool Cabrio Washing Machine broke twice in the second year of ownership. I bought this in 2006. The part was replaced in March 2007 and then again in October 2007. Now, it is broken again and Whirlpool says too bad, they will not replace it again and will cost us $275 to fix it. People have posted about this problem all over the internet. How can they not help their customers and recall this washer part?

We purchased a Whirlpool Accubake Drop-in Stove (Model # RS675PXG015) on 10/21/2006 from Lowes Companies, which cost $1,100.00. In 11/2012, we had an error message E1-F2, and we tried everything to get it to clear - all suggestions given by electrical repairman who does repair for Lowes Cos. The stove is porcelain, which also has problems of staining that cant be cleaned. We were told the repair would cost $200 for the panel, and if that doesnt work, another $400 for the other panel. In reviewing other complaints for this Whirlpool stove, there are enough complaints to recall this item or at least give deep cuts for the parts to repair this stove. We have purchased other Whirlpool items, and this one is not well made and too costly to repair. It should last at least 15 years or more. Cant Whirlpool do something about this obvious problem?

My boyfriend and I purchase a Whirlpool Cabrio Washer and Dryer on November 28, 2010 from Lowes in Shepherdsville, KY. Just after we purchased the set, I read some bad online reviews of the set. I called Lowes and talked to Chris ** in appliances and he assured me that this was a good set and that it was very popular with their customers. He assured me that if there were any problems that Lowes would make sure they did everything they could to fix and/or replace the appliance(s). My intention was to cancel the order when I called, but he convinced me not to, now I completely regret not canceling that order that day.In May of 2011 we called Lowes to report that the dryer was not working properly; they sent a repair person from Maytag Service Co, 1500 South Shelby, Louisville, KY 40217, phone number 502-637-6526. The name on the card that the repair person left is Steve **. The repair tech indicated that the problem was that the belt had come off and he put the belt back on the dryer. It has worked without issue until about 2 weeks ago, when it stopped drying again. I assume the belt is off again since it is performing exactly the same as it did in May when we had the repair company out.I called Maytag Service Co approximately 1 to 1 1/2 weeks ago to see when a tech could come back out and I was told they only work Monday - Friday. I told them both my boyfriend and I work and cant really take time off from work to be home for the repair. The male on the phone indicated that they could call 30 minutes before arriving if that would help. I told them that wouldnt really help since I work in Louisville (about 30 minutes from Shepherdsville where we live). He indicated that was the best they could do.Yesterday, November 7th sometime during business hours. I spoke with someone in their appliance department. He indicated that I would need to call Maytag Service Co at 502-637-6526. I called them and was advised that they could come out the next day (today), November 8th, but they could not give me a time window. I spoke to a female who did not identify herself. She specifically stated, If someone has not called you by 8:30 a.m., you can call us and we will give you a time window. Since I had just earned a vacation day at work, I so desperately need my dryer working that I took the day off to get the dryer fixed. I got up at 7:30 a.m. this morning to prepare for the service call. I have not left the house today. At 9:20 a.m. my boyfriend called and said that the service company had called and they were not coming out. I called them back and again spoke to an unidentified female. She indicated that they called my boyfriends phone at 9:00 a.m., he called them back at 9:20 a.m. I was on the phone with the female at 9:25 a.m. She indicated that I should have called at 8:30 a.m. and that they never call their customers because they dont have time to call them all. She said that when my boyfriend didnt answer the phone at 9:00 a.m., they had to send their tech on to the next call because, they cant have their tech waiting around 20 - 30 minutes on customers to answer their phone. When I told her that I took my only vacation day to be home for this call, she indicated that I would have to reschedule for another day because their tech was already on his way to another city. I then stated that I thought that was ** and she hung up on me.I called and spoke with the store manager at Lowes in Shepherdsville, KY. He called Maytag Service Co and was told that I used profanity and was rude and that I would not provide them with an alternate number. Most if not all of these are lies. I did say **, but I was not rude and I was never asked for an alternate number. I give out my number and my boyfriends number to almost any company we deal with. My boyfriend is also a service technician for Icee Corporation and he is not allowed to be on a cell phone in his work truck; therefore I always give both numbers since I can easily answer the phone throughout the day. The store manager made several attempts to try to find another company to come out and service our dryer, but cannot find anyone to come before tomorrow. Since I used my only vacation day today, I cannot be here for the technician and my boyfriend doesnt have any vacation or sick time to take to be home for the call.I cannot believe that after spending over $1300 on a Whirlpool Washer and Dryer set (including several hundred dollars for the extended warranty), that we cannot get our dryer serviced at our convenience. Since when did companies only repair or back up their products at their convenience? This in my opinion is the worst customer service I have ever seen. I thought Whirlpool/Maytag was a good company; now Im not so sure. I just wish I could return the set and do more research and find a quality appliance that wont break down 2 times in less than a year!!

We have just built a new home and have spent a ton of money on appliances. I so wish I had looked up the reviews on this Whirlpool Cabrio Washer before we bought it. It makes a very loud annoying sound through at least a third of the cycle (which I was just told by Whirlpool is the normal agitating sound). We have also had to have service out here twice in the first few months because some of the clothes come out dirty in areas that were folded over because of lack of water even on the high water setting. It also, ripped my favorite white blouse right in half. Trust me DONT buy it, you will be sorry.

Our Whirlpool Cabrio Washer is barely over one year old, and its getting increasingly louder (I cant hear the TV in the other room). I researched this issue and found this is a common problem with the upper and lower bearings. Check it out on YouTube; its easy to find. Whirlpool should buy these back! Is anyone aware of a class action lawsuit against Whirlpool regarding these pieces of junk?

I called and emailed Whirlpool because the water dispenser drips all over the front of the fridge and floor. They had the nerve to tell me to use a cup for the problem and there was nothing they could do. They were no help with this problem.

I replaced my 12 year old Whirlpool double ovens with the current Whirlpool double ovens. The new 30 built in double ovens have been re-designed to vent the heat below the lower oven. The ovens come with a part that pushes the heat down instead of straight out. My built in ovens have a cabinet drawer below and after using the ovens just 4 times over the holidays I noticed the heat is damaging the finish. According to Whirlpools service center I should have checked on that before buying/installing. They told me to stop using my ovens, that this is a fire hazard, but they are not responsible. They do not have a solution to this problem. This is a poor design on their part. There is a disclaimer in their installation booklet that came packed with the ovens that the installer gave me. It says the cabinets need to be able to withstand the heat of the ovens. The cabinets can handle the heat of the ovens, just not the hot air venting directly onto the cabinets below the oven. Where does one find cabinets that can withstand 400 degree heat being pushed directly onto them? As a customer I did not have that information until after the ovens were installed and it was too late to purchase another brand.

How I wish I had read this board before purchasing! This is the worst washing machine made. Put your clothes in the sink, add water to cover two thirds, add detergent, slosh around slowly for a few minutes, wring and remove. You have replicated a Cabrio wash! I have complained repeatedly, had a repairman who assured me it was working properly (as designed, too little water, too little agitation). I was a lifetime Whirlpool client.

We have had nothing but problems out of our refrigerator in the past 5 months. We purchased it a year ago in April and they have already replaced 7 parts on it. It still doesn’t freeze, and we have no ice... We will NEVER buy another Whirlpool product ever again!!!

Purchased 03/28/13. Refrigerator 62 degrees on July 4, 2013. Called for service July 5 - came out July 9 and told unrepairable - wiring harness set against tubing rusted and broke wires. Since July 9, I have been trying to get my replacement from Whirlpool and always told they will call me 24-48 hours - never calls. Asked for supervisor on July 22, then asked for her name and direct number. Supervisor said someone would call me about delivery. Supervisor told me if a local store would have had in stock, they would have sent it out from there (called local store and was told 6 were in stock and could be delivered tomorrow). Tried to call supervisor back to inform her, but number would not go through (apparently bogus number). As of July 22, 2013, still no refrigerator. Very poor customer service/service repair. July 24 - asked if I needed to get an attorney and/or contact local new consumer advocate - Whirlpool said they would issue a refund check for the refrigerator, and that I should receive it in 14-21 business days - said they could not refund on credit card I used to make original purchase. Hopefully, the check will arrive.

I purchased a Whirlpool Side by Side Stainless Refrigerator with Water and Ice Dispenser Model #GSF26CYEXY03 and Serial #HR22908384 for $1397 in October 2012 from Orvilles Home Appliance (GREAT COMPANY!!!). It had problems from day one. The handle wouldnt even attach on the one door so Orvilles graciously went back to their main store and took a handle off their display and put it on ours until the new one was delivered. Then there was a $100 rebate on the fridge. Unfortunately, we misplaced the paperwork and sent the rebate in a little late. We apologized for the delay. The end result was a declined rebate. That was one of the reasons that we chose this particular model in the first place.Next, both of our doors rusted. After Orvilles contacted Whirlpool and went back and forth with them, Whirlpool decided to replace both doors. So Orvilles came back to our house and changed them. The guys were baffled about the rust. Thank goodness that it was still under warranty for that. Next problem was the ice dispenser. It makes ice perfectly but dispensing it is another thing. For the last year we have had to take the ice bin out and empty it and start from square one over a dozen times. I contacted Whirlpool just the other day and was told Sorry. Its out of warranty! We can arrange for you to have the Repair + 1 for a total charge of $356 and then you will have a 1 year operational warranty with that. My thought was REALLY!!! While I was on the phone I mentioned the next problem with it.This problem is with all 3 storage drawers. The fronts of all of them have broken off and now I had to tape them. They all broke within a matter of a few months apart. When I talked to the girl from Whirlpool, I told her that I looked them up and the drawers cost about $54 each. Her answer was I know and I am sorry maam. Unfortunately there isnt anything we can do. Thats why I choose my appliances very carefully! I was shocked to hear that. Just to sum everything up... I am so glad that I spent $1400 to have so many problems and then was given the opportunity (which I declined) to spend another $356 to repair an appliance with icemaker problems and then be expected to spend another $150 to replace plastic drawers. This company is absolutely terrible!

I should have read reviews prior to purchasing the Washer and Dryer. The washer sucks big time. Does not clean clothes. Leaves soap in clothes. The repair man said use 2 tbsps. of soap. Still soap in clothes. I use 1 tablespoon of HE soap. 2 1/2 hours for 1 load because I have to use deep water and extra rinse on first wash. Then I wash again with no soap. I HATE this washer. Whites are now yellow after washing. Cannot do lightweight comforters. I am at the laundry mat more than using my new washing machine. Dryer is ok but does not remove any lint from clothes or towels. I always trusted Whirlpool. Not anymore.

Out of warranty, slab of ice forms every few weeks in bottom of freezer. I have to take a butter knife and chisel it out to prevent having to defrost the entire freezer. This is clearly not isolated as after reading online and this forum, it is a manufacturing DEFECT that should be fixed at no charge to the consumer. It was delivered and installed by the retailer that sold the brand - however it sounds that Whirlpool would rather lose customers to other brands - trust me I just bought a stove and bet your sweet behind it was NOT a Whirlpool. Neither will the replacement for this piece of crap be once I can scrounge up the money.

The plastic holding the vegetable drawers broke and now they are cracking because nothing is there to hold them in place. This fridge has a freezer on the bottom, which I like. Unfortunately, I had an Amana before this and it was wonderful- just old. I had to settle for a smaller refrigerator and that is part of the problem.

Since May 3, 2016, five servicemen have failed to repair my Whirlpool refrigerator (WRF560SEYM), which is less than 2 yrs old. One trainee from A&E Factory Service had the nerve to reinstall broken parts. I have been completely without refrigeration for the past 48 hrs only to learn that the repairman scheduled for tomorrow has been cancelled because AIG warranty has not approved his visit. Further investigation reveals that the parts were never ordered, pending approval from AIG. Whirlpool cant help me because AIG has not declared the appliance unfixable. Hhgregg cannot help. I have spent countless hours on the phone on hold & wasted hundreds of dollars on spoiled food. Dont trust Whirlpool. Theyre not the company they once were. Their warranties arent worth the paper theyre printed on. Buyer beware!

I purchased this machine, a Whirlpool Cabrio WTW5640XW, from Lowes on Dec. 11, 2010. I just realized today, Dec. 24 2012, I had a 2-year extended warranty plan! Shame on me. At any rate the washing machine is very hard on clothing, tearing light fabrics and ruining my wifes bras. The clothes often come out with shreds of fabric from the other clothes in the washer. Oftentimes, it will not complete a cycle because it constantly goes out of balance. Today I paused the machine halfway through the wash cycle after the soak cycle to throw in some more laundry and start the cycle over. Half the clothes were still dry! Yes it may save water, but if you only use a cup of water for a load of clothes, how well can it clean? My wife has sensitive skin. So now we wash a load with extra rinse and normal soap then run the cycle again with no soap to get the soap residue rinsed out. Were saving big now! Yes, we are using HE detergent and the recommended amount. The machine is pure junk. I would love to see a class action suit against Whirlpool for selling such an inferior product. I know thats asking a lot in the land of no accountability we live in today, but one can always dream.

Amongst all other items listed in these reviews (especially the tangling and twisting of clothes literally into knots), my guess is that is one way to ensure they are drier when they come out, wring them into knots... So now the pizza is slinging grease/oil all over the floor and water is leaking out from the bottom as well to make a perfect conglomeration of ** all over my tile. There is always more than one way to take care of the employees, hire sales people full of **, and technicians who know what the hell to do to fix it, with previous full of ** sales experience so consumers can buy more Whirlpool parts...

I bought my Whirlpool Cabrio washer from Lowes in Statesboro GA on 2-14-14. I did purchases an extended warranty on it. After 11 months is when I started to have my problems. I was washing my clothes. I did not hear my beep on my washer. After 2 hours my laundry should have been done. I stopped on the wash cycle and shut off. I put it on the rinse cycle thinking it washed my clothes. It shut off during the rinse cycle. I called the Lowes repair. ** was to come the next day, He did not show up. I had to call again. It took 2 more days before he came out.It takes over 6 business days before I get my part. I have to have my laundry washed else where. It did the same thing again. I called. ** came out. He ordered the other part. It took 7 business days. It came in Tuesday. I tried to wash my daughters comfort on Wednesday. It did the same thing. Shut off during the wash cycle. I called at once. ** was to have been here Thursday. He never showed up. I called Friday. They said hell be there by 5. He still never showed up. I called back today .This time ** called me. He said, “So you tore it up?” I said, “NO it’s still doing the same thing.” He said hell be here tomorrow between 8-12. I am so tired of this washer. I even asked if I could get a replacement. They said no. I said this is stressing me out. I am on anxiety pills already. This is not doing any good. I paid all the money for this washer and it does not work. I have to arrange to have my laundry done some where else. All they said was sorry.This is the worse washer to buy.

Have to keep coins collecting in pump and ruins pump or starts leaking. I feel there is another way it could be solved. I spent enough for this washer. Now I fix that. Now it leaks on discharge hose. Hard to stop it. Like old washer worked lot better all round. Never had that trouble. 4yrs old 1,200.00 plus cost sending somebody out to fix it. Crazy! This happen more than one time with this machine. Thank you.

Whirlpool Gold refrigerator WRF989SDAH00. I purchased this French door refrigerator based on past experiences with Whirlpool and sad to say this is not the same quality product I have know Whirlpool for. After the warranty ran out, it died. The first service company I called identified the problem as a known (to Whirlpool) design flaw. They would not touch it and referred me to contact Whirlpool. I did and the company referred me to Dinos Appliance Factory Service (in Phoenix AZ). They came out and confirmed it was a design flaw. They replaced the evaporator and compressor and it lasted about 6 weeks.

I had one of the first Maytag Neptunes. Loved it to pieces but finally had a problem and my beloved repair guy said it was almost 20 years old so to give up and move on. Obviously, cant be without a washer for very long so grabbed this Whirlpool Cabrio Platinum Washer. One of the biggest disappointments ever! Clothes come out streaked and splotched, dont smell very fresh or clean even straight after having been washed, stains dont come out even with pre-treating, have to run everything on heavy duty, whites are getting grayer by the week, and all-around horrid performance.Im ready to give up my Starbucks, start packing my lunches for a couple months, skip whatever treats I have to in order to get back to a quality machine that can actually WASH CLOTHES. I wondered exactly what it was or wasnt doing so I stood over it for half an hour. Initially, it loads up about a gallon of water and then spits it out over the rotating drum of clothes. Then it stops and spins that water out. I suspect the design logic was that it would force that gallon of water thru the clothes taking some dirt out with it. It repeats that stupid process several times. Then it finally gets a few inches of water in the bottom and the vestigial agitator tries to move it around.I watched one hand towel lie on top like a dead weasel, never getting pulled down or pushed out or whatever it was supposed to do to get down among the other items and squish together. Life throws me everything from sick kids spewing body fluids to people coming home reeking of hydraulic and other industrial fluids. When I say clean I mean CLEAN. This piece of junk couldnt satisfactorily process half a dozen dust rags. Neptune, Im coming back with my hat in my hand and a whole new appreciation!

Offers a long-lasting, high-quality finish that resists scratches and rust. Provides smooth, efficient operation and reliable combustion efficiency. The ECM motor provides computer-programmed airflow for greater efficiency, humidity control, reduced noise levels and increased comfort. 2-Stage Gas Valve System Allows the furnace to operate at a lower output setting to more efficiently control your home’s comfort in relation to the temperature outside. Reduces gas usage by 30% on most days. Durable, Baked Polyester Pre-Painted Steel Cabinet Offers a long-lasting, high-quality finish that resists scratches and rust. Aluminized Steel In-Shot Burners Provides smooth, efficient operation and reliable combustion efficiency.

Whirlpool Washing machine Model WTW4800XQ1 - This machine ran fine for the first 6 months, even though my old machine took 40 minutes for a large load and this one takes an hour. Then, I had to call the repairman out and he said it was the fill valve. He didnt have one on the truck and said he should get it in within 3-5 days. Well a month later, I had to call Lowes again to find out what the problem was. They had him back out with the part within 2 days. Then, I had to call again. This time the repairman ran a test and found a bad spin motor, he had the part on truck. Third time to call and the machine is back to not spinning out properly. My old machine lasted over 14 years. Whats wrong with these new ones?

Bought the Cabrio washer in March 2011. Have had the same problems as everyone else. The machine is constantly off-kilter, does not wash well due to lack of water. Sounds like a freight train when spinning. Bulky clothes dont drain properly and have to be rinsed and drained a second time. After one year of ownership, the entire control panel had to be replaced. The next year, the same control panel had to be replaced again plus a water valve had to be replaced. Thank God I bought the extended warranty. The repairs would have cost me $1000, more than I paid for the washer in 2011. Total piece of junk. AVOID AT ALL COST!!!!

I purchased a refrigerator from this company Model #WRF989DAM. It worked for only 14 months. I had service people come 4 times to try and fix it, called customer service and was suppose to get a replacement, paid $300.00 for a different model, been 49 days and still have no refrigerator in my home. Had to go out and buy my own replacement. I have called and sent emails with no response of when I would be getting the replacement.

We purchased the Cabrio Agi top loading washing machine in 2011 (3 years ago). After 2 years it started leaking from the plastic drum (Bearings?). Luckily we have it in the basement on concrete floor, so there was no damage, just frustration. This was poor purchase on our part. We should have searched for more reviews. The wash time is ridiculous; it is too long, an average of 50 minutes per load. I dont know about how clean the clothes were, I guess they were OK. I didnt notice a smell, or them looking dingy. The Cabrio is a piece of junk if the bearings went out after 2 years?? We just purchased a heavy duty Speed Queen, top loading, agitator washer. My wife loves this, its like the old Maytag we had. They told us they wont be selling these washers after next year. Buy them while you can. The Cabrio is headed to scrap yard.

The washer was 5 months old and broke. Three service appointments and multiple phone calls, it still wasn’t fixed. Whirlpool sent rusty parts out to my home and that was the second excuse for not fixing the washer. The poor service guy must have been 70 years old. Hello, how do washer parts get rusty when they are not even used and are kept in a box?

I washed my expensive sheets in the washer on deep water... hot and filled up the bleach dispenser as instructed... My sheets came out splotched and ruined... I also keep getting lint on my clothes. This thing just doesnt clean. Im so upset about my sheets. Please dont buy this thing. Also bought Whirlpool stove and paint was peeling off after 3 months. They wouldnt even help me. Im so sorry I trusted Whirlpool.

We purchased a new Whirlpool Refrigerator less than 3 years ago. The last couple of weeks the freezer hasnt been keeping cold enough. We lost about $300 worth of food in it. The refrigerator section isnt keeping as cold as it should. I call Whirlpool, but didnt have a warranty, so if I paid more money we could have a warranty and get it fixed. Who has that kind of money. When we purchased our appliances we thought we were buying good quality appliances. That sure isnt the case. They should last way longer than less than 3 years.I called where we purchased it from. Had the service man come out. There are four major parts that are wrong with it. $800 plus at least 3 hours of labor. Not worth that. Again who can afford such money as this. I called Whirlpool again. They could give me money off a new fridge but it would still cost almost $1600. Im so unhappy with the appliances. We also have a stove and that doesnt work right either. I believe that we should be compensated way more than they are offering. I would not buy another Whirlpool again. I will make sure people know that it isnt good quality. Im so sad. Who would have thought. It is time that the people at the top of the company think of those lower than they are. The people I spoke to on phone were very kind. I know they really cant do much. They are just the middle man so to speak.

Whirlpool Dishwasher is 5 years old. Used in a one-person household where dishes are washed approx.. every four days (rinsed before placing in d/washer.) Recently at completion of cycle, 2 of water remained on the bottom (still there.) Whirlpool told me it sounds like I need a new pump, the cost of which would be approx. $300 (tech visit and evaluation, parts and labor.) I understand appliances dont last forever but I expected more than five years.

I submitted a complaint several days ago about my 3-year old Whirlpool Duet washer not working and costing $550 to fix. I decided to just replace it so my husband unhooked it this morning. We were going to to try to sell it on Craigslist as is. I pulled out the laundry detergent compartment to clean it because I had filled it with detergent and fabric softener the other day. The smell that came from inside the washer where the detergent is dispensed was awful. I looked inside and it was completely filled with mold. I had periodically run the clean cycle with bleach but apparently this did nothing. I am writing this second review to warn people about this. I am going to just trash the washer now and I hope this has not affected our health in any way. For those of you who are thinking about purchasing this washer or one similar, I strongly urge you to stick with the plain old top loader. That is what I am going back to.

Our Model # WRF532SMBW refrigerator was purchased on 8/21/14. In the last several months, it has begun having problems with ice build up in the bottom of the freezer, as well as water puddling around the front legs on the floor. I called Whirlpool and they suggested it was our water line, but it does not leak onto the floor daily. They then suggested I have a serviceman come out for a $120.00 service call, plus whatever other expenses that occur. Or, I could just pay $322.00 and that would take care of the service call, parts and an additional one year warranty. We just bought this refrigerator 23 months ago and it cost $1618.92. Now I need to spend $322.00 additionally! What a rip off. Do not purchase a Whirlpool Refrigerator or any of their other appliances. I see this is a common complaint and wish I had read the reviews earlier. The appliance is only 2 years old.

Never ever plan to buy a Whirlpool product. I took the washing machine in December 2008. System was not got at first time also. I called service center, and he came and asked to put this and that. Again, it got a problem. This time, he told me to change powder. I was shocked how a powder became a problem for its failure in washing clothes. Next, he told me to put a stand. After a long interval of 6 to 7 months, I got fed up and called him again. He told me it was not in the warranty. Its the worst service. Zero percent satisfaction Hats off to Whirlpool service. Please, friends, never buy cheap Whirlpool products.

Less than 1 year ago, I bought a washer and dryer. From the beginning, we have had a water problem and the water only comes cold... no warm water in the normal cycle. They came 6 times to service the machine and they cannot fix it. They said there is nothing is wrong with the machine but it does not wash with warm water in the normal wash cycle. I advise not to buy this product anymore. It is under a warranty so they should fix it or replace it. I am sick and tired of talking to them. They said if we send the service guy then I have to pay for it which is not acceptable because it is under a warranty. If anyone is thinking about buying this product, I advise not to get it and waste money on it.

Whirlpool Cabrio - We bought this washer in June 2013. The gearbox just went out (17 Nov 2015). Terrible product. We had to buy a new washer; and it wasnt a Whirlpool.

Buy anything else. This WHIRLPOOL WITH STAINLESS INTERIOR WDF560 SERIES is the worst dishwasher Ive ever owned. Huge fail Whirlpool. MADE IN THE USA! I will never buy another thing you make again. I cant say ONE redeeming thing about this dishwasher. I hate it! It has a high temp wash, a Sani cycle & heated dry + a stainless tub. Using all of the above + having an SS tub yet everything comes out dripping wet. The cheap silverware baskets are poorly designed & positioned on the side to the back in addition to a tall tub making it difficult to access anything in them. The baskets are also cheap and poorly designed. All the spacings are the exactly the same with no proper spacing for pots, pans or larger items. These cheap racks will have a short life. Its outrageous to spend 649.00 for such an inferior product. Buy a cheap dishwasher! This thing is no better than a builder grade that looks good.

I dont know who is the bigger idiot. The designer of this washer or me for not reading the countless bad reviews. I bought a Whirlpool 4.3 CU FT TL WTW5000DW machine on 7/19/2015. It does not come close to cleaning clothes. It now takes me three times longer to do laundry because I have to check every piece of clothing for any stains. These are minor stains mind you but, they will not come out unless I use something like Spray and Wash. My time is valuable, maybe I should drag my clothes to the river and beat them on a rock. Very disappointed.

I purchased a Whirlpool wash machine and dryer from Home Depot 3 years ago. From the outset we had problems with both units. Wash machine spin cycle does not work properly, and that causes a problem with getting clothes dry. Some soiled clothes will not clean properly and have to be hand washed. Dryer rarely works on one cycle, towels and bed sheets have to be run through a second cycle. These are NOT energy savers. Garbage product, I will never buy Whirlpool again.

This refrigerator well paid for itself. I had over 25 years and it was still in good working condition. I had to leave it behind. I moved to a place where fridge was already. I hated to leave it behind. ‘twas offered to Goodwill but they never answered the phone for it. I surely hope someone got it.

Whirlpool Cabrio - Worst washing machine I have ever had. Unbalanced when washing sheets, towels. It does not matter if one sheet or two. I will never buy another one like this again. I would be better off having a twin tub for the amount of time I spend in the laundry to fix this machine when it bangs, bangs because it is unbalanced. HATE, HATE, HATE it.

I purchased a new Whirlpool Cabrio washer and it has been nothing but a headache. The machine constantly rips our clothes and stretches them beyond repair. Now, the washer keeps showing an F1 error code and I have to restart the machine three times to get it to start. It also stops in the middle of the cycle and I have to restart it. What a piece of garbage! I called Whirlpool several times and they do not stand behind their products. Do not buy Whirlpool. I filed a complaint with the Attorney General and I suggest anyone else having the same problems should do so. Maybe we can get this machine recalled.

My dryer has to run twice to completely dry my clothes. I had it serviced still a problem. My washer has had some issues but repaired and working fine. I will never buy this name brand again. Not sure what I will buy next.

We bought the microwave in August 2018 and last week it burned a hole through the turn table which broke it and burned a hole in the floor of the microwave. Whirlpool said it was under warranty but refused to bring a new one. They ordered a new glass turntable and painted the spot that had the hole burned in it. What makes me believe it is safe now to use? What caused a microwave to go awry in the first place. It has to be a safety issue and Whirlpool will do nothing about it. Lousy customer experience.

I purchased a front loading Whirlpool washing machine March 2017. I have need to have the drain pump replaced and the motherboard replaced. Each repair took 30 to 45 days to get parts and service. I would not recommend the washing machine.

The features on the washer is a wider size wash basket, no non-snag agitator with 5 load size choices, 5 water temperature choices, type of wash includes soak, quick wash, normal, deep water, heavy duty, bulky, hand wash, gentle, some other choices Along with a choice to wash your machine, one rinse or two rinses without fabric softener, one rinse or two rinses with fabric softener. And finally a selection for Pre-soak on or off. Also has a 3 light display for what it’s doing, lid lock, pause, cancel and start button. It’s an HE. Clothes come clean.

This washer was purchased on 12/21/2007. It was in a vacation home that was rarely occupied, therefore washer not used much. On 7/23/2008 the cycle switch was replaced. On 7/20/09 the same problem occurred. The washer may have been used 5 times during the year. The handle and rim also needed to be replaced. On 8/31/09 the switch and handle were replaced again. On 2/5/13 the door latch was BROKEN AGAIN. Now on 7/10/15 the door latch, start switch and cycle switch are broken again... DO not buy WHIRLPOOL products.

I bought A Washer Whirlpool and right after 30 day of the purchase my washer went bad and I called the Whirlpool Services and they told that will take about 30 days to come out and take a look at it. Are you crazy!!!! Freaking garbage that is what is. Never would want to buy Whirlpool again specially with that type of customer services they have..

I had purchased a Whirlpool Refrigerator Side-by-Side ED2KHAXVS in Jan. 2013, the fridge had stopped working in the last week in 2014. I am out of a fridge as of today 01/13/2015. I did not have an extended warranty, I have called Whirlpool in Michigan and inquire if there has been any complain about the fridge, my question was not answered! I had bought the refrigerator from Karls in Fairfield, NJ. I found out from the repair person that I needed a new starter and a new compressor, I was surprised to have learn that the major parts do not have any guarantee on them beyond the warranty. WHY IS THIS REFRIGERATOR IS NOT ON THE RECALL LIST?

I have been using Whirlpool brand of appliances for over 40 years. They have always served me well and very dependable. Im a semi retired HVAC contractor and also installed Whirlpool heating and air conditioning systems in peoples home, also very satisfied with the results.

I purchased a Whirlpool washer in 2005. After the extended warranty expired, our washer broke. The Whirlpool manufacturer did not have parts in stock. It’s on backorder, so what does that tell you? So we have had to wait for over a month for the repair shop to receive parts from Whirlpool’s manufacturer. Service is very slow and the quality of product is very poor. After five weeks and no repair parts, we are going to have to purchase a new washer since we do not have our washing machine repaired yet. I promise to never purchase a Whirlpool product again.