I purchased a fridge from them a little over a year ago. First and LAST EVER. The freezer door started to sag and when I called them I was told my warranty expired a month ago. Had a Whirlpool service person look at it and told me that the cost is $110 plus $45. I said that is fine. They scheduled another appointment but I received a call 12 minutes before the time expired (as you know they say in the afternoon and no exact time and they said between 2 and 4:30) and the guy asked me what is wrong with the fridge. I told him that someone took a look at it a week prior but I had to go through the whole thing. Then he said that they dont have the part and I have to wait for a week. This was a Saturday before Xmas and waited all afternoon to be told that was very upsetting. Any how I called customer service and spoke with a Michelle. She said she is going to try and find out if she can waive the additional service fee, arrange the time and will comp the parts (around $15). After 45 minutes on the phone I had to jump off for a business call so Michelle said she will email me and I gave her my email.Few hours passed and no email. When I called back the idiot that answered the phone kept saying that the warranty is out and I need to call another number so I asked for a supervisor. I was on hold for 11 minutes then I was hung up on. I called again and asked for a supervisor. Spoke with Benjamin (Opt# **), he said that Michelle notes did not state anything about help in possibly waiving anything and that I refused the parts. I was furious. What a LIE. Long story short he said they cant waive anything and I should call the scheduling number for any help. I asked to speak to Michelle and guess what the answer was... SHE IS BUSY. What the hell. The service is well below zero as well as the quality of the product. I am going to send a letter to the office of President (Jeff Fettig) Whirlpool Corp. 2000 North M-63, Benton Harbor, Michigan 49022-2692. It is so sad when corporation are so big that little people who buy their products dont mean much to them.

WTW6340WW0 - When washing clothes, on the last spin it stops and gives an UL error message. I make sure all the clothes are level and restart at that point but still the UL error message appears and water starts leaking from the underneath of the machine. Weve reset the and unplug the machine but no difference. Please help on what else to do.

I have owned a Whirlpool Gold Series Refrigerator for one year and 9 months. During that time I have had 7 repair issues. Each of the past ones took at least two weeks to repair. This past repair has to be redone because the new parts are also bad. The part is now on factory backorder. It will be at least two months for this to be repaired. Whirlpool says its too bad, we just have to deal with being without a working refrigerator for months. Do not buy this product!!! The warranty only means that you are forced to wait months for repairs. They will not replace, refund, or even extend the warranty for all this downtime. You have no recourse with the company.

We have been very happy with our appliances that now over 11 years old and doing well. We love our gas range top. They gave greater and new models so we love Whirlpool and GE. We always get great deals at Home Depot.

Whirlpool 2 Cu. Ft. Stainless Steel Over-the-Range Microwave - My wife and I have just remodeled our kitchen and we bought all the Whirlpool appliances, fridge, stove and microwave. We have had them for about 3 weeks now and now the display on the microwave just stop working. I just cant believe this. Its going to be a real pain now to remove this and replace it. Has anybody else had this problem and I wonder if its even covered under its warranty.

We purchased an over-the-stove Whirlpool microwave in January 2011, when we remodeled our kitchen. In May 2014 after a loud pop, the microwave stopped working. This was Model # GMH6185XVS-1. Of course, the warranty is no longer in effect. I feel a high-end appliance that cost $500 should last longer than 3 years. I will not purchase another Whirlpool product.

I recently purchased a Whirlpool Gold Edition double range. After a couple of uses, the top oven thermostat went on the blink. I sat the thermostat to preheat. After 20 mins. and a call to the warranty department, the oven never reached the desired temperature. The warranty department sent a repair person who could find nothing wrong with the stove. I called Lowes and told them I couldnt trust the oven not to do it again (after several times of it happening and resetting the circuit breaker). This would be a disaster if it happened during the holidays when I cook for 20 or more people. Lowes manager said they wanted me to feel comfortable so they replaced the entire range. GUESS WHAT... 2 weeks after having the new one... same problem. I set the thermostat to 400 degrees and when it got to 390, I saw the light blinking. Waiting 10 more mins, nothing changed. I hit the cancel button, reset the bake... the thermostat, when I turned it back on, showed 365... What the heck! I didnt open the oven door. Whirlpool ranges are a piece of crap. I am calling Lowes again tomorrow to return and advise them to stop selling the junk. Dont blame Lowes... They do the best they can with the crap they sell.

My new energy-saving Whirlpool washer sucks. Laundry comes out smelling as bad as it went in. Washcloths are as dirty as they were when they went in. I have to take my dogs bed blankets to my sons home to wash them because this new washer will not even clean blankets.UPDATED ON 08/21/2015 - I have had two Whirlpool washers in 38 years. They were great. I buy a new up to date energy-saving Whirlpool washer and it doesnt last a year and a half. Now it is costing me $433 to have it repaired. I am preparing a washer and I am very unhappy with to start with. I will never recommend these washers.

I recently purchased a Whirlpool Slide in Oven replacing my Amana stove of 15 years. My Amana was a very basic model, and I thought this WP was an upgrade. But it is so poorly made its ridiculous. First of all the bottom storage drawer, is so flimsy, it does not slide out easily, and the top lip doesnt even have a finished edge. Additionally there is a 1 inch gap between the top of the drawer and the bottom of the stove door. But the BIGGEST disappointment was the oven racks, totally flimsy.We used a Lodge Dutch Oven (which we have used many times with our old stove) and the oven rack sagged under the weight. Had I known I would have pulled the racks from my old stove. I contacted that seller about these issues, and they said they are ALL like that even the higher end ones, and I contacted Whirlpool to see if I could buy better quality racks and they said no, this is all they have.

The refrigerator is a Whirlpool Model #GSC25C6EYW0. We purchased it on September 17, 2013. So far we had to fix the ice maker, the drawer broke, the refrigerator cools unevenly. They tried to fix it but cant. Therefore, I cannot put tall things on the top shelf. Now it is not cooling and I have to repair or replace it.

I purchased a gold series whirlpool dishwasher on July 20th 2014. Today is Dec 31, 2015, for the past month I have been troubleshooting my dishwasher by myself. Because I had a maintenance man here already since I bought the dishwasher and due to Christmas cannot afford another 250 for another visit. Every time I try to wash, at end of any cycle I have tried using, I open the door and find the cascade soap sitting on the bottom of the tub, the dishes still wet and dirty. So I take them all out and hand wash them, I should not have to do this on a washer that is a little over one year old considering the price tag that I paid for it. I am not young anymore and if I wanted to hand wash dishes, I could have used that money for a nice vacation somewhere.The washer stops, start button blinking, I open it up, check it out to make sure everything looks ok, close it and restart again. It sounds like it is working, so I go about my business and come back an hour later to find the same issue. Dishes will not wash soap on the bottom of the tub again. This has been nothing but trouble since I purchased it. I have never had a problem with my old dishwasher until it got too old. On top of it all, I had to buy another clothes washer from the same manufacturer that now took over. This was only 5 years old and the motor burnt out. I had two maintenance men here from the Maytag/whirlpool company and they filled me in. So I had it hauled out of here and I bought an LG for another good price. It seems to me that it is all about money and they make nothing but crap. Now. I need to make another decision. About this POS dishwasher! What to do?

Purchased front load washer & dryer 2009 - have had issues with the washer ever since. The last episode has taken 3 visits from repairman - they cant figure out what the problem is - wont finish a cycle (any of them) and locks up. Cant open the door without turning it off and then back on. But the load wont spin dry - leaves clothes wet. Already had the harness replaced a couple of years ago and now they replaced the flywheel (it was warped) thinking that was the problem. Nope. Still wont work & the repair company said they cant figure it out & neither can Whirlpool. Im very angry after reading all of these posts about Whirlpool. Not a happy customer. But what can you do???

In November 2012 we purchased a Whirlpool Gold Series refrigerator, model WRF990SLAM from Lowes. This model has the ice maker in the door. We also purchased an extended warranty. In July of 2013, we contacted Lowes service because the refrigerator had ice inside it, top left, where the ice maker equipment is located. Also, under the ice bin, there was a solid block of ice. Water was dripping onto our food inside the refrigerator. August 6, a 3rd party repair company came and replaced parts. One week later, the same issue was happening. We called for service again. It took until 9/9 for them to come out again, and replace the same parts. Approximately 2 weeks later, SAME problem. This time, I called Whirlpool directly. I was told that they (Whirlpool) are aware of the problem with this model, and they should have new parts in by the end of the month that will fix that problem. They even have a special team for this! I asked for their direct number (866-461-2287). On 10/7 I phoned again asking for a status update. I was told that they were just waiting for approval to call consumers to set appointments, and I should hear from them by the end of the week. I also informed them that I was no longer able to use the ice maker or water dispenser because it was now leaking substantially into the refrigerator. They made a note of it. As of today, 10/13, I have not had a call back. This refrigerator cost us nearly 2500.00 and has a known defect! Tomorrow, Monday 10/14, I will begin to demand a new refrigerator (different model!) via Lowes AND Whirlpool. Too bad Whirlpool. Were now going to buy a new gas range...and I can guarantee you it will NOT be a Whirlpool!

6 years ago, we bought the refrigerator, the oven and the dishwasher. Theyre all Whirlpool appliances. With that, we took the 5 years guarantee extension for all those appliances. After 6 months, the electronic front panel of the oven jammed. The repairman knew what was the problem and had to change this panel. Then a month before the expiration of the guarantee extension, the refrigerator never stop running. I have to call them 3 times before they place a service call at the right place, very strange. Now, the auto-clean on the oven doesnt work. The very known E1-F5 error on the display and no solutions that work. Whirlpool, never again and I will make the real publicity for this brand without a shame.

Whirlpool Duet Sports washer purchased 11-08 was found defective by service technician due to improperly secured bolts on counterweight at factory. I contacted Whirlpool service and was informed that warranty will not cover any parts or labor. I ordered parts for repair. It will take at least 2 weeks until arrival and repair of item. Clothes washing now were taken to town for washing at additional expense. After repair, only 90 days of warranty was given by the service technician. The cost of $260 to repair item for a possible life cycle of only 90 more days seems ridiculous.

We recently purchased a new Whirlpool refrigerator and washer/dryer set from Home Depot. The truck for delivery was late and unable to pick up the refrigerator in time for scheduled delivery. Whirlpool contacted us to inform that it was now on back order for another week claiming there was nothing else they could do. Strike one. We paid for the installation and kit for the washer and dryer set. The tech who delivered them claimed the kit was not correct and that he could not install the dryer. We contacted Home Depot, Whirlpool, and had Home Depot call Whirlpool on our behalf with no resolution. They will not refund the installation even though they didn’t install anything.Whirlpool will not directly say whether or not they will send someone else out to actually install it this time. To top it off - I asked the Whirlpool rep which kit needs to be used and she told me whichever I want... for a gas hook up... whichever I want. This is ridiculous and Whirlpool has the worst customer service I have ever experienced. Side note - don’t waste time on the chat feature they provide. You will be directed back to the 800 number with 30 minute hold times. Horrible company!

Originally installed early 2007, the very expensive unit went crazy after about 14 months, with random beeping noises, and non-response to keyboard entry. Sometimes unplugging the unit worked. When unplugging no longer worked, the unit was repaired by replacing the keyboard logic boards only to fail again the same way.about a year later. It appeared the heat or steam from the cooktop below the microwave was causing the failures, so we became careful to ensure the fan was on. Last week, after boiling some water, the unit failed again, with error code F2H2, the keyboard error. Didnt Whirlpool expect the microwave to survive heat or steam from the stove/cooktop below? Overall, the unit is great when it works. Unfortunately due to the large size of the 2 cu ft unit, only an identical unit will fit. Im skeptical of replacing my broken unit with another Whirlpool Velos unless this keyboard problem has been fixed in new units. Anybody know if Whirlpool has fixed this problem?

Our dishes always come out completely clean and without spotting. I dont like having to get down into the machine and clean out the filter/trap, so I pre-rinse everything that goes into the machine, so that might help. Regardless, this machine does an excellent job. This is the Whirlpool Gold Series bought in 2013. It has numerous settings, such as delay, varying cycles, air dry, heat dry, etc. All the features work as expected, but like most owners probably do, I leave it set on the same settings all the time. It does what I want and does it very quietly. This is a standard, under-counter, full-sized machine. The outside of the dishwasher is stainless and the inside has a plastic lining. The controls are at the top of the front door, so that leaves the front completely clean-looking. Love it.

I purchased a washer/dryer around March of this year. I have nothing but trouble out of both of them. It doesnt matter what cycle the washer is on. Its like it has a mind of its own. It may wash; it may not. Sometimes, it takes over an hour for it to finish washing. The dryer sometimes dries on one cycle; the next time, it wont. Who would think a brand new appliance would do this. Every appliance in my kitchen is Whirlpool. They dont give me any problem, and I use them everyday.

Purchased a Whirlpool top loading washer. The agitation cycle is unreasonably loud. So loud you can hear it everywhere in my home and cannot have a conversation within about 30 feet of it. When I ran it for the first time I thought it was malfunctioning and when I called Whirlpool I thought they would send a technician to fix the problem but they told me that the sound was perfectly normal for high efficiency washers! My other high efficiency washers were very quiet. The fact that they think this type of noise is not only normal but quite acceptable makes me quite certain to never buy any of their products again. Very disappointed to see what once was a quality company to be so lame.

I purchased a GW399LXUS Whirlpool Gas Range. This is the slide in kind. I paid 1658.00 dollars for this stove, because it was a gas convection oven. We purchased it on 7/21/09. Just yesterday, the keypad numbers stopped working. I cannot even set a temperature for the oven. So now, I can only use the burners. I called Whirlpool today. They told me that my stove does not have any recalls so there is nothing they can do about it. I spoke with Jessica in Michigan. I told her how dissatisfied I was that the stove is only 2 years old and the most important part (the buttons) stopped working and they only cover this for one year. She told me that I have to remember that man made things are made to stop working at some time. I told her they should work for longer than 2 years. I remember way back when my parents bought a stove or fridge and they lasted for 15 to 20 years before breaking or stopping to work.I am a long time Whirlpool customer and always had good luck with their products. But I really feel that they should fix this problem. I could understand if the stove was 8 or 10 years old and something broke after using it, but not after 2 years. I will definitely tell everyone I know to not buy Whirlpool or Maytag since they are one in the same. I probably will not buy Whirlpool again and will have to buy something from Japan since it will last longer. So much for buying American made junk!

We purchased the Whirlpool washer less than a year ago and are now having the 4th transmission put into it. We are also having the 3rd timer put into it. We purchased this from Sears and bought the extended warranty (thank God). One of the times the technician ordered the parts to repair the machine. The service center sent the wrong parts and we had to wait an additional week for the correct parts to arrive. The 3rd transmission they installed lasted a week before it leaked gear oil all over our floor. When you do get a service call scheduled it will get rescheduled to a later date. This happened twice. They also cancelled the service call once before they fixed the machine. If I could give a zero star for this I would. DO YOURSELF A FAVOR AND DO NOT BUY A WHIRLPOOL WASHER AND DO NOT I REPEAT DO NOT GO TO SEARS FOR ANYTHING. Worst company to business with. I will say this that the service guy that comes out to do the work is a good guy. He stayed until almost 9:00 pm on one of the service calls. Hes been here so many times our dog knows him and doesnt bark at him anymore.

The features on the washer is a wider size wash basket, no non-snag agitator with 5 load size choices, 5 water temperature choices, type of wash includes soak, quick wash, normal, deep water, heavy duty, bulky, hand wash, gentle, some other choices Along with a choice to wash your machine, one rinse or two rinses without fabric softener, one rinse or two rinses with fabric softener. And finally a selection for Pre-soak on or off. Also has a 3 light display for what it’s doing, lid lock, pause, cancel and start button. It’s an HE. Clothes come clean.

They sold me a washer that did not work. First load failed and the machine locked closed. Error E1 F9. Took 7 days for technicians to open the machine. The laundry was rancid by then. Needed a new drain pump motor, which was installed 37 days later. Whirlpool offered $150 for my loss of clothing. Ridiculous. Value $900, I asked for $500. Awful.

I purchased Whirlpool dishwasher, model DU930PWSTO, in 9/2007. It quit working in 5/2012. I expected an appliance made by a reputable manufacturer (Whirlpool) to last longer than five years. It seems like a manufacturing racket where they build these things only to be replaced a short time later. With service calls and parts replacement, its cheaper to buy a new unit. Talk about a circle jerk! And who the heck puts anything else but SS screws in a water soaked appliance? Duh. Rust! Im disgusted and dissatisfied with the whole company. Im still waiting on their response to my complaint email; at the time, the machine quit working. Whatever happened to pride in American made products? Or, did this get company bail and were now slaves to the Chinese junk once again? Ill never buy another Whirlpool appliance again. Does anyone have anything good to say about this company? I wish I would have read this blog before purchase.

I purchased my Whirlpool Gold series french door refrigerator 3 years ago. I bought Whirlpool because it being an American company and a brand I thought I would be pleased with. Wrong! I have had nothing but problems with this refrigerator. Thank goodness I bought the extended warranty! Just a year old, my ice maker stopped working. Then, the refrigerator stopped cooling. Circuit boards were replaced, fan motors, etc. over $1500.00 in parts and labor and the entire summer to have it fixed. This past August, ice maker stopped working again. Then, stopped cooling. I am now at week 6 without a functioning refrigerator. While I am thankful I have an extended warranty, through the store that I purchased this refrigerator, I am not thrilled with the amount of time that has passed between each visit and the fact that it is the exact same parts that are once again being replaced. This refrigerator is a LEMON. Do not buy this brand.

Not digital. Was supposed to be a quiet running machine but it really wasnt too quiet. Its cycles were well timed. Was supposed to be energy star certified, but I have to say that I felt it could have been more efficient. It was a new dishwasher in 2007, but we sold our house & moved since then & currently we have no dishwasher. :( If I had to choose, it would be a Whirlpool, GE, or LG. Easy to use even though not digital. Hot dry or air dry, plus several cycles to choose from. All easy to maneuver through. Standard size, fit under countertop, replacing an older one. I do have to say that it did stick out slightly farther than I would have liked. It was black & easy to clean. The buttons & knobs were black as well. It fit in well with our newly remodeled kitchen. It replaced an older dishwasher that had given out. The dish racks in it were spaced great & the wash ability was great - you didnt have to have an empty space in the middle of the racks which provided more space for dishes. It was also large enough on the bottom rack that I could fit pots & pans in it, even cookie sheets. Many dishwashers dont allow for this. The one thing I would have liked better is if the silverware rack was in the door, once again providing even more space in the rack for dishes.

I bought washing machine Whirlpool Cabrio Model WTW7300XWO two years ago. It only lasted 2 years and the tub seal and tub bearing went bad. I called Whirlpool and they wouldnt replace defective part on their dime. I talked to supervisor and they still refused to admit they needed to fix this broken product on their dime and make it last longer than 2 years. They claimed only a 1-year warranty. This is totally unacceptable to have a supposedly good washer that you pay $700 for (manufacturer price $899) last only 2 years! Very, very disappointed! I wouldnt buy from this company again!

Whirlpool Cabrio Top Load Washer Model: WTW7800XWO purchased at Lowes 8/26/2010. The lid was broken at the hinge in less than a year and was replaced under factory warranty. Lid falls down and pinches fingers. The second lid broke in the same location in less than a year. Lid falls down and strikes the eye. I’m speaking with repair technicians and researching complaints on this product. It appears to be a design defect that is not being addressed by the manufacturer.

Its just OK, the electric cook top heats up slowly, but once heated works OK. Oven is just average! Glass cooktop stains easily and shows some discoloration in places. The glass on the oven door is also discolored on the inside and not cleanable!

After reading many of the 1,500 +/- complaints about this inferior product, I guess I should consider myself lucky. Ours didnt fail until this past Saturday, March 22, 2014. We purchased this Whirlpool (American Water Heater Company) water heater FG1H4040T3NOV at Lowes, and had it professionally installed, in October 2004, and we have had no issues until this past Saturday when we woke up to no hot water. After checking for the obvious, and finding no apparent cause for the failure, I considered it a fluke and relighted the pilot. The pilot took a few attempts to light, but it lit, and the burners came on.Three days later, we woke to no hot water again. This time, we placed a service call to the company that did the initial install. The technician came out, and after his inspection he informed me that the thermocouple/burner assembly needed to be replaced. He also informed me that this is a well-known issue, and Whirlpool has been sending out free updated replacement parts. He called Whirlpool, only to be told that they are no longer offering free, updated parts. Whirlpool also cited that the water heater was out of warranty (by less than 5 months). He gave me Whirlpools number, so I could contact them myself.As I smelled a rat, I began to do some online research about this issue, and, to my chagrin, I found out that I was far from alone with this issue. As of this writing, 1,500+ consumer and professional complaints, a settled class-action lawsuit, etc., etc. I contacted Whirlpool, explained my situation to the support rep, and, he proceeded to tell me that he couldnt help me with free replacement parts, due to the warranty being expired (less than 5 months). I argued with him, stating that this is not a warranty issue, but is in-fact a design/manufacturing defect issue, that has resulted in a redesign/re-manufacture. I cited the myriad of online data and negative testimonials, and I reminded him about the settled class-action lawsuit on this very topic. He acknowledged all of the above, was unimpressed, and offered to sell me the parts.After 15 minutes of back and forth, I asked to be escalated to the next level. But, of course the supervisor was unavailable, and If Id care to leave my name and number... yeah, right. Bottom line, Im very angry! I paid good money to Lowes for Whirlpools product, with a nine-year warranty. I had it professionally installed, and we have no hot water due to poorly designed parts. And... I am being forced to purchase the redesigned parts. Its truly unsatisfying to be an American consumer these days!

I purchased two Whirlpool refrigerators 9 years ago and this year, 2018, both of them died. Bad compressors that cost up to $700 to replace. Repair folks would not guarantee them as there could also be other issues, like leaks in the internal parts of the refrigerator. I have a 20 year old frig (Kenmore) in my garage than runs great, no repairs and is in a non heated area. My conclusion is that that Whirpool reduced cost by making cheap products.

Bought a Whirlpool 25 cu ft side by side in 2011 and now just 4 years later the compressor is bad. Called them and they only have a 1 year warranty, which is nothing for a compressor. They told me for $350 they could replace it and it be good for only a year. Not going to sink more money into a product even the company has no confidence in. The repairman advised to stay away from Whirlpool as they were not the company they used to be. Also the salesman at Lowes where it came from said they used to have a 5 year warranty but changed several years ago and the quality also went down. We have had refrigerators last 25 to 30 years in the past but no more thanks to modern technology. Thanks a lot. STAY AWAY FROM WHIRLPOOL!

Surprised my daughter with a Whirlpool washer and dryer computerized, never again you have to stand at the washer half the time resetting it over and over. It takes all day to wash. Went to Lowes. They said yes you have to start it three times. What a pain. Never will buy one again.

Like many others Im experiencing the same sensor problem with my 4-year old Whirlpool oven. It wont start even after opening and closing the door multiple times as directed. I installed this oven to replace the original Whirlpool model when it died after about seven years. Im absolutely done with this thing. How frustrating when you find out that your guest isnt able to a forgotten cup of coffee that went cold. I thought to call a repairman but after reading all the reviews, I feel its better to switch brands.

I purchased a dishwasher from Menards. It was a top of the line Whirlpool Dishwasher. We ordered new cabinets for a kitchen upgrade and when the cabinets arrived they were damaged during Thanksgiving holiday. We purchased the dishwasher and it sat in our garage until the second set of cabinets arrived in mid January.Once the GC installed the new cabinets we noticed a small dent in the front of the stainless steel dishwasher. I notified Whirlpool and they took my model and serial number. The supervisor April said there is nothing that I can do. You passed the 30 day cosmetic warranty. I explained the issue to her and she didnt seem to care.The dishwasher sat in the garage for 7-8 weeks. This is not the consumers fault. This company could of sent a service mechanic out and replaced the front panel. But she chose to ready some meaningless policy to me. I will never buy a Whirlpool product again, and I will tell everyone about the poor and unprofessional service that Whirlpool offers.

I purchased a Whirlpool dishwasher in December of 2015. It has had very light use, and today I found out the motor needed to fix it (it does not wash the dishes) is going to cost almost $500. Whirlpool used to be a very reliable manufacturer. Obviously, those days are gone!

This is the worst washer Ive ever owned. It consistently gets off balance, doesnt clean the clothes, and is a perfect example of poor design. I have owned the washer for approximately 9 months, and hate it. Im getting rid of it as soon as possible.

I bought this Whirlpool Cabrio from Lowes June 2016. It doesnt wash the clothes at all, always detergent marks or clothes just not clean. Now it is making some loud noise during washing cycles (sounds like motor is dying) and I now I have to wait for someone to come out and fix it during a 8-5 time span, so I have to take off work. I will never buy whirlpool again. So very unsatisfied!

This Whirlpool washing machine is incredibly annoying and slow in everything it does. First off when you press the START button it takes 2-3 minutes before it decides to do anything, like maybe add water (except click, click and more click). If you have pressed the start button and you want to stop it to add something... again you have to wait almost 2-3 minutes before the lock is released and you can open the door. I am at 2 hrs and 15 minutes as I write this on the LIGHT WASH cycle with extra rinse and its still going. I have never seen anything like it. Cant imagine how long a HEAVY CYCLE takes. Cannot even try to measure the time. I put the load in and go to work and hope its complete when Im done 8 hrs later.We had a Maytag for 15 years with no issues (other than a drain hose cracked and had to be replaced) and it was time for a new one with a move to a new place. The sales associate convinced us this was the best machine at the time... Well what a mistake that was. There are no complaints about the actual washing. Everything comes out clean but I suppose taking that long I cant imagine why it wouldnt. I certainly cant recommend a Whirlpool washer to a friend, because I dread the thought of doing laundry at this point.

The main control panel on my Whirlpool Cabrio Washing Machine broke twice in the second year of ownership. I bought this in 2006. The part was replaced in March 2007 and then again in October 2007. Now, it is broken again and Whirlpool says too bad, they will not replace it again and will cost us $275 to fix it. People have posted about this problem all over the internet. How can they not help their customers and recall this washer part?

I bought the front load washer 4 years ago. The tub bearing suddenly broke. We have 2 people in the house so the washer is not used more than 4 times a week. I was told it would cost $700.00 to repair. The washer was bought with a stackable dryer. Now Im told they no longer make a washer to go with the dryer. I called Whirlpool/Maytag and they could care less. The explanation I was given is that it is a man-made appliance. That is the worst customer service I have ever gotten. I would never recommend Maytag/Whirlpool. In fact I will highly discourage against it.

Purchased new Whirlpool washer from builder - never worked. Serviced 4 times by Whirlpool - does not wash, does not sense, shakes like crazy. No resolution from Whirlpool - worst customer service experience.

Whirlpool gas range model WDF560SAFT bisque color, purchased in June 2020 from Home Depot online. After a 3.5 month wait range was delivered September 12, 2020 and installed. Have used the oven less than 5 times. Standing in my kitchen yesterday and heard a pinging noise, noticed chips of the finish all over my floor, it was chipping inside the top of the oven door, overnight the exterior top of the door was also chipping, bits of finish flying all over my kitchen! Have been on hold with Home a depot Cust. Serv. for almost 60 min. Will attempt to return to a Home Depot. Not sure what to do short of complaining about lousy Whirlpool product. Next time will come to Consumer Affairs and research.

I am pleased with the steel tub, the ability to do an extra rinse and spin and especially the choices of water level that it determines by the size of the load. Its ability save water use. I would repurchase the top loader again. My clothes come out looking wonderful especially the whites and I do not use bleach. It does not get the mold or mildew odor that my last machine would get due to the rubber or plastic made tub. I love it.

I purchased the extended warranty for my refrigerator and the warranty company sent a technician out to repair my refrigerator. It has been six weeks and 4 attempts and no one can do anything to fix it. The warranty wont refund my money without deductions from the company coming out and fixing nothing and says itll take 2 weeks before I can get that. After mailing in writing that I want to cancel 500 dollars wasted and no one wants to help. Thanks Whirlpool. Ill definitely let all my family and friends know of my experience.

The ice maker only makes enough ice for two small glasses. I wish Whirlpool would buy it back and let me buy a new side-by-side. I have to buy bags of ice because of this. I truly am very unhappy with this Whirlpool with the freezer at the bottom. For what I paid for it, this refrigerator is not worth the money. The model is G165DRXY07.

I have a washer, dryer, dishwasher, hood vent, stove top, and oven, all Whirlpool. I cant say enough how pleased I am with this product. My old washer and dryer was over 23 years old when I needed to replace them. Thank you Whirlpool for making such a quality product.

Model #RF262LXSQ Serial #RT2031953 - I purchased this appliance from Lowes approximately 6 years ago. Last week, I was heating soup and about 5 minutes after I placed the pot on the stove on medium, I heard a large pop and then several cracking noises. When I entered my kitchen, I found the burner flaming red, and when I tried to remove the pot, it was stuck. I immediately turned the burner off and after a few minutes, when it began to cool, was able to remove the pot. What I found was the glass top had melted and blistered and was cracked from front to the back of the stove. Although Lowes was not able to help me, they suggested that I contact you as they had never heard of this happening before. Not only am I dissatisfied that a stove should last many years past this purchase, I am inconvenienced until another stove can be delivered. I believe this to be a factory malfunction of the stove and request a credit for my purchase.

Bought this model from Bad Boy in 2006 and just after the warranty ended the problems began. We kept getting the F1 error code so with a little internet research we found it was a known problem with Whirlpool. I contacted them and was told they knew nothing about this issue being nationwide, however I emailed them copies of the complaints and responses. They sent out a technician who had to replace the motherboard free of charge. Next issue was a loud noise coming from washer sounding like a jet plane taking off. Hubby ripped machine apart to find the bearings blown apart and in tiny pieces. We ordered new ones and also found that when the new ones arrived they came with a tube of grease and a sealer to use so water would not get in later and cause more problems. Funny there was no sealer on the original bearings.Next the lid lock finally failed, ordered a new one but did NOT install it back into the machine, now it sits beside the machine. In case it fails again we will have total access to the laundry this time. Finally the UL error code keeps coming up. I refuse to put any more money into this machine again so I am allowing hubby to fix it if he chooses, whichever way he wants as long as no money is involved. So right now we have bungee cords holding the suspension rods tight to help with the uneven load code coming up all the time. Personal thoughts - DO NOT BUY WHIRLPOOL washer/dryers. They are crap and the company just does not care and they try to lie their way out of repairs if people have not done their homework.

It looks like I have the exact same problem as everyone else. Purchased an Energy Smart Whirlpool water heater at Lowe’s. Now I need a new controller. Hope they send me the non-catching fire type of controller.I am going to predict that the company will provide a response that says something like” “Hey, we really want to help you get your hot water back! Just contact us privately so we can discuss this without everyone being able to see what we tell you to do.” So far we are just out of hot water while we went through their diagnostics. They told me that this often happens and the best way to fix it is to let the hot water run in the shower for 20 minutes, then hold down the reset button on the controller for 5 seconds, and do that every time I experience this problem. I hope mine doesnt catch fire. Fire is bad.

I purchased a Whirlpool French door refrigerator (model #WRF736SDAW12) with the bottom freezer last year. From the day it was delivered, its been broken. It was pouring so much water from the top panel, it would run over the top shelf and fill the shelves below. This was not a small drip. From the beginning, I was calling and requesting a new refrigerator this one was obviously defective. Whirlpool insisted on sending repairmen over and over and over again. I kept calling. I did not want this refrigerator. What if they finally fix the water problem and down the road, it has an electrical problem because of the amount of water it was internally leaking? Well, guess what? Not even twelve months in, theres an ELECTRICAL FIRE in the refrigerator! Thank goodness it was contained within a metal box within the fridge. It otherwise could have burned my house down. The refrigerator has finally been deemed irreparable. So for almost $300, Whirlpool will send a new refrigerator. Am I crazy? Theyre going to charge me more money? Its for depreciation, they said. Ive used the refrigerator for a year. I said it was broken when it was delivered. I requested a new one then. Theyre the ones who kept replacing parts. Now Im supposed to pay more money for a product that I paid full price for? I was told I have 14 days to accept their offer. WORST, customer experience, EVER! Thats what their customer service line is called – customer experience line. Sheesh!

My Whirlpool microwave oven is terrible. The whole point of a microwave is to cook things faster and make ones life easier. The main problem is food doesnt actually cook due to sensors. Cooking bacon, for example, should be a simple, quick item that easily cooks in a microwave within minutes. Not w/ this Whirlpool! The sensor would not allow the bacon to cook - even after 20 minutes of trying!! Foods such as Bob Evans family sized mashed potatoes cant be cooked either. The sensor in this microwave ensures that only the outer layer is hot while the middle is stone cold. Also, the fan has never worked from day 1, and were now on 6 months of ownership. This wasnt a cheap microwave either, so Im SOL. Please dont make the mistake I made. Dont buy Whirlpool.

I purchased a Whirlpool washer in 2005. After the extended warranty expired, our washer broke. The Whirlpool manufacturer did not have parts in stock. It’s on backorder, so what does that tell you? So we have had to wait for over a month for the repair shop to receive parts from Whirlpool’s manufacturer. Service is very slow and the quality of product is very poor. After five weeks and no repair parts, we are going to have to purchase a new washer since we do not have our washing machine repaired yet. I promise to never purchase a Whirlpool product again.

Whirlpool refrigerator Model WRT771RWYW01 - Having been pleased with my old Whirlpool, I made the mistake of buying one now made outside the US. First, we had to have the cold cut tray replaced, which was covered in our warranty and not a problem. Then, we complained because you can only put things on the front half of the shelves or they freeze solid. We were told, This is the way they are made, dont put things in the back.” So, I have to put my eggs in sideways so the back ones dont freeze and cant use the back portion of the refrigerator shelves. I paid a lot and I am angry. Lets go back to the US people where things were made right.

This Whirlpool Washer Mod # 4800XQ2 eats holes in all of my clothes, came from Lowes. I still have the sorry machine.

We purchased 3 Whirlpool Gold appliances, fridge, range and over-the-range microwave in 4/2011. Since that time, the fridge needed repair, the microwave door had to be replaced and the range had to be repaired. Now the heating element on the microwave went and Whirlpool will not fix the problem. We purchased the extended warranty through Whirlpool and they are saying it is not worth fixing. We paid $470.00 plus tax and install and now all they are giving us is $348.00. Since we have had repeated problems with these appliances, why not just fix the problem or replace the microwave??? What Whirlpool customer service told me was that would be options for us if we did not purchase their extended warranty. Tell me, is that fair? The cost to repair the microwave was $388.00 and they are giving us $348.00 - do you not think for the $40.00 difference, it would be worth to spend it to keep us happy. We will never purchase another Whirlpool product again and will tell everyone we know not to buy their products.

Informed that because washer was 1 year out of warranty. It was 2 years old. Parts were not guaranteed. Cost to repair $400.00 including labor. Maytag Store came to my rescue and it only cost $200.00. 2 years later, washer is not filling with water correctly. Have mixed feelings about repairing or replacing. If replacing, how to select a reliable washer. How do you select, if when we purchased this washer it was rated very high. Whirlpool does not help with any issue. They were extremely rude. Felt helpless dealing with them. Need a new washer and have no idea which brand to go with.

I bought a 40 gal. Whirlpool water heater from Lowes. It was just outside the 6-year warranty when the pilot light went out and wont relight. I called Whirlpool. They are about as worthless as box of rocks. They refuse to replace the thermocoupling free of charge or at least no shipping charge, when they know in fact there is a problem. It was because no class action lawsuit was filed. Its too bad for the customers. I wished they would have just said: “lady, please take your business somewhere else.” It would have made things easier. Or, better yet, they should just put a sign on their water heaters in the store stating: “If you have problems with our product, sorry about your luck. ** you and have a nice day.”

Four years ago, my wife and I also purchased a Whirlpool washer and dryer set, washer model no. WTW6600SB2. Within the first year we had to replace both pumps twice, user interface, and control board. (I think that’s what it was called). Of course, that was all covered under warranty. But I to had to wait a week for the part and then another week for the repairman to make it. The user interface and control board had to be replaced because moisture got into the control panel and caused corrosion on the circuit boards which caused them to short out. Then it wasn’t long after warranty ran out, the whole wash tub and drum just dropped to the floor with a full load in it. I don’t remember exactly what was the cause of it, but I do remember it cost me $580 to fix it. Then it wasnt more than two weeks later, the repairman had to come again and replace the control board again. There went another $600 for the parts, labor and service call because this time they had to come from 40 miles away and it’s a minimum fee of $89 just for them to drive up here and another $60 for diagnostics, and then the part and their time to install new board. I paid for this machine twice in the first year and a half. Then after all of that, it was finally working like it should and worked great for about 6 months, then came the UL,LD, and Lid Lock codes over and over unplug, plug in, unplug, plug in. That lasted for about a month, and then all of a sudden, it straightened out. And we only got the occasional UL code. Now in the last year, I have had to replace the drain pump twice and then the drum and motor dropped on the shaft allowing any loose change or other items if accidentally missed during pocket searches to fall into the outer wash tub and get sucked into the drain pump and causing a quarter to be shoot through the drain pump making a hole and caused my laundry room to flood. Well, I decided I wasn’t going to buy another part so I used a plastic repair kit to fix the hole and got it up and running. A week later, the washer won’t wash. It will fill and that’s it. So upon my own diagnostic, I came to the conclusion that it was the user interface that went out due to corrosion I found on it. So for another $120 I can fix it, but I’m not sticking another dime into the washer, nor will I ever buy another Whirlpool appliance. Once all of my Whirlpool appliances die, I will replace them one at a time with LG. I to contacted Whirlpool about my problems and all they did for me was send me an extended warranty offer for 50% off, really that’s it, that’s all I get is a big GFY after all the money I have stuck into this piece of scrap-metal. Well, never again will you have my business as long as I live. Whirlpool, you need to take your hoo-ya and do something about all of these complaints.

My 4-year old water heater has upper/lower sensor issues for the fourth time this year. The rep was supposed to send replacement parts to arrive today (day four with no hot water), but the wrong ones were shipped. A different rep called and offered to exchange the unit for a new one. The expense to me will be $350-$450 for the plumber to uninstall my unit, take it to Lowes and bring the new one back to install. The plumber suggested I take my $450 and just buy a new non-Whirlpool unit. He knew immediately that I had a Whirlpool hot water heater because its the most common repaired vendor. Whirlpool should be covering this expense for re-installation of their inferior product. Poor customer service. Day 4 with no hot water during the holidays with no solution in sight short of me purchasing a new hot water heater. Whirlpool finally got the right parts to me and I paid a plumber $190 to install. One week to the day later, my pilot light will not stay lit. No change in ventilation since it has been installed. I will say I have been dealing with their rep Chris on the phone who is extremely nice and I feel sorry for him. But we all have the exact same issue which is not being resolved.

I bought new townhome on 2018, in 6 months the top drawer broken, because stuck, after one year passed from the one year warranty start freezing all my groceries, milk, fruits. I turned off many times, not fixed. I am surprised paying so much money for appliances and turned out so cheap products and last only one year!? Older fridge last 10-15 years!! Companies ripping off people pockets. Very unhappy about this. Now services technician coming we have to pay for ....

I purchased a 50 Gal. Whirlpool gas water heater on Saturday, 12/31 to replace a 20-yr old unit that had failed. The unit was installed that day and it started right up but I noticed the burner had gone out about an hour later and the status light indicated FV Sensor Lockout. I tried calling Whirlpool but their customer service was closed. I tried troubleshooting myself using manuals and Internet forums without success. Everything I could find indicated that an FV Sensor failure could not be repaired and would require replacement parts. I called Lowes and was told they could not help me and I would need to talk to Whirlpool.I called Whirlpool again Sunday, 1/1, but they were closed again for the Holiday. I called two plumbers and both told me that the Whirlpool units were problematic and that if they did come out, there would be little they could do except charge me a lot of money and recommend parts to order as Whirlpool does not let them stock parts. Both plumbers also suggested that I consider buying another brand.So I went to Home Depot and purchased another brand with similar specs. I installed it that day and it fired up right away and has been running fine ever since.I talked to Whirlpool on Monday, 1/2, and they told me they would not issue an RMA for a unit that they considered usable. They also told me there was an FV Sensor reset procedure that they would have walked me through had I been able to talk to them that would have bypassed the sensor until a replacement could be installed. I told them that if they would publish this procedure in their manuals or on the Internet, I would have certainly done that. Im now fighting with both Whirlpool and Lowes to get a resolution to this problem. Im not sure about other Whirlpool products but their Water heaters seem to be very problematic.

Ice maker not working. Freezer not working. Fridge not working. There is some cooling in the fridge/freezer system - maybe 50 degrees. Not under warranty, 2 years old. Repair person is coming. Will edit when I have more details.

I have the same issue with cooking time on my Whirlpool wall oven (WFE54OHOES). Bought it in January and have not yet had a single recipe come out cooked. Outside is crisp, inside uncooked, after twice the amount of time it used to take. Its still under warranty. Service came out and told me to bake differently. Thats an answer for you. I am going to pursue this issue with Best Buy where we purchased it.

This machine (Cabrio) is a piece of junk. It does not fill up with enough water to cover the clothes, even on deep wash and your detergent will still be sitting on top at end of wash and clothes are not clean. It was a $900.00 machine. We need to file a class action law suit. Worthless waste of money. Anyone know of any remedies to get a new machine from Whirlpool or of any class action suits?

Purchased Whirlpool Gold appliances for a kitchen reno two years ago. Fridge and stove from a dealer and microwave from Lowes. Fridge - After one year the ice maker quit. $200 part plus labour. Seal on fridge door not sealing. New hinge and washers to adjust. $30 plus labour. Stove - three different stoves were delivered with the same paint flaw on the top of the control panel (3 inch section where paint did not adhere or was scraped off... Same spot on all three... clearly a factory issue). Stove door - when you touch it the interior light goes on. Warming button and switch was broken when purchased but didnt notice. Whirlpool wont warranty. $48 plus labour. Last piece in this puzzle... Microwave - magnetron went and wont heat. $300 plus labour. Obviously time to change brands. Now to figure out who is NOT under the same manufacturing umbrella.

Whirlpool ED5FVGXWS refrigerator compressor failed after 24 months. No help from Whirlpool as the said 12-month warranty had run out. I do understand it’s my bad luck, but they really should try harder to back the products they make. Two years on a compressor is totally unacceptable. They could care less. I even proposed a $200 rebate on a new Whirlpool fridge. My bad luck wasn’t the compressor going out, it was buying the fridge in the first place. Shame on you Whirlpool! Viva la Mexico! They told me I could use it as a boat anchor.

We have had Whirlpool front loading washers for 15 years. The first had a bad bearing problem, that was eventually fixed, but still disappointing. The second doesnt is missing some features that the old one had. All and all I am happy with this washers and do not know of anything better, within my price range.

This is NOT a true review of the oven as I have not used it for baking yet. I just wanted to make a comment about my new oven which was installed this morning. I turned it on as instructed and heated at the high temperature to rid it of the odours. When it is turned completely off the cooling down process begins, which blows the hot air from the oven into the room, causing some annoyance from the hot air, as well as the noise. Not sure I am going to be so happy in summer. I am certain it is a wonderful product for baking results, but with this annoying feature, I am not feeling so happy about it.

We purchased a new Whirlpool in June 2017. About 3 months ago it began making foul tasting ice cubes and now they are so bad we cannot use them. Called Whirlpool for help solving the problem and they basically told me there was no fix. It was my bad water. My water is wonderfully pure and good tasting. It only is bad from the ice in, what I consider a new fridge. They did want to make an appointment for a tech to come out and check it. I dont know why when they told me it cannot be fixed. So sorry we bought a Whirlpool and will never buy any of their products again. Hopefully this will help someone else.

Whirlpool gold series gas oven with Aqua Lift. Very unhappy with this oven. Cons: Aqua Lift technology doesnt work AT ALL (manual cleaning required); stove top hard to clean; 2 front gas burners are super burners which is fine for boiling water, but too hot for regular cooking. Would be better to have one super burner in the middle or back but two up front is way too hot for regular cooking, even on lowest setting; oven cuts out while cooking -- unexplainable how this happens but you really have to watch the oven while cooking to make sure its still on. Pros: large oven so you can cook ginormous turkeys or prime ribs.

All I ever wanted was a nice refrigerator with the ability to get crushed ice from the door. We bought our refrigerator from Lowes several years ago and have had problems with the ice dispenser ever since. Lowes sent repairmen many times and even replaced the one we purchased with a newer model. Whirlpool refused to replace. The problem persisted and we had to continue calling repairmen. The last straw was when the repairman asked to borrow my hair dryer to help him melt the ice that continuously builds up in the door chute. I stopped going through Lowes and went directly to whirlpool for repairs. Since then I have been told that I should remove the ice box and clean out weekly, be nicer in order to get better help and that my husband should do the talking so that Whirlpool will be more helpful. I am so disappointed. Its been a couple of years since I last called for repairs even though we had the extended warranty. I have to clean the chute daily in order to get crushed ice from the door. Whirlpool knows that their engineers developed an ice dispenser with problems but will not admit it. Their customer service is the worst ever. I will never buy a whirlpool refrigerator again.

I had this washer (WTW7990XGO) 5 years and finally had to replace it. It started with the touchscreen. No matter how often it was calibrated it was very frustrating to get it to respond. It would start dinging and going thru all the cycles at random times. Then there was the error code for the door lock. The door lock wasnt the problem, the surround was slightly warped and the door wasnt catching. Warped Im sure from having to literally climb into the machine to retrieve the clothes! Then a few months later it was another error code - the machine wasnt draining fast enough. It didnt drain at all. We had to use a water hose to drain it. After the second time with that, I went and bought a new washer - different brand, dials - no touch screen, and it has an agitator. Unfortunately, I ran into other customers in the appliance department who were having the same issues from 2 other brands of electronic washers. We all went back to as old school as was available.

I was doing a routine refrigerator cleaning and the glass I was cleaning absolutely shattered all over my kitchen. Shards of glass are everywhere including my disposal. I called Whirlpool and talked to a customer service rep. Of course, this is not under warranty. So I asked to speak with a supervisor. All I could get from her is Sorry, youre disappointed. We can replace that part for $87.71. It has taken me over two hours to clean up all the glass. I wouldnt be upset if I had mishandled the glass, but it broke when I was drying it with a towel! I’m wondering if anyone elses glass shattered in the same fashion.

This unit has been in operation for over 40 years. It recently developed a freon leak. Rather than repair this unit that uses out of date freon I am going to replace the unit. I have had to replace the contactor twice and had to service the condenser fan once. All in all I think I got my money's worth.

We purchased our refrigerator new in 2014. After only 4 years and taking meticulous care of our Whirlpool Top Mount Refrigerator, the temperature regulator stopped working - and the condenser fan rang constantly. The refrigerator couldnt get below 50, and the freezer vacillated between 17 and 30 degrees. We live in a somewhat remote area and could not find an appliance repair person to look at it. So we had to purchase a new appliance. Needless to say we did not choose Whirlpool!

The product has water and ice maker problems. The day we got the new refrigerator home, it did not make ice for one week. I called and had service come out. The line was not connected properly under the refrigerator. Water was flowing out of the front of the refrigerator. I called service again and they put in a new ice maker. The ice maker was still not working. I called service and another firm came out and said the new ice maker was bad. They put in another new icemaker. Now it is making ice but will not dispense it through the door like it is supposed to. I will call service again on Monday.

We just purchased this Whirlpool Washer. It is so awesome. Has all the many features I was looking for & we purchased it on sale. But really since using my washer I would buy it again even if it wasnt on sale. I love it. I have never been disappointed with Whirlpool. Everything I own in appliances is Whirlpool.

Dont buy this washing machine. All of my clothes are dingy and gray. I paid $1,751.96 for this set. What a big waste of money. Sometimes the clothes come out with dry spots and then some come out with lint like they have gone through the dryer and yet they are coming out of the wash. Often they are in a very tight large ball in the center of the machine. I distribute evenly around the machine and I dont overload. The brilliant engineer that decided the machine did not need a soak cycle is a person that has never washed clothes. Wish I would have taken pictures of some of the soil still left on my clothes.

Wife and I bought a WRF990SLAM00 fridge in 5/2013. Seemed like the nicest model Lowes had at the time. The first one delivered had problems: it wouldnt stand level or seal properly, and had to be replaced. Another unit was delivered a few days later. This one - the same model - worked very nicely, for a year and a half. A few days ago, it got loud. My wife noticed in the freezer, some things were beginning to thaw. We called Whirlpool, who said, Oh, its over a year, and youre out of warranty. Sorry! Ok, so they suck. After we had a technician examine the freezer, he suggested, This is something Whirlpool needs to address. It wasnt the first (or fourth) problem with this fridge that hes seen. Called Whirlpool again, this time to gripe. Sorry, youre more than a year, so no warranty BUT, well sell you a service contract for $330! Hows that sound? It sounds like Whirlpool just disqualified themselves from ever getting their hands on another dollar from my family. Theres too many other companies who DONT treat their customers like garbage.

We acquired the Cabrio Six Sense washing machine through the purchase of our new home, and quickly realized why it was left behind. This thing is pretty and has lots of bells and whistles, but that is where it ends. I am very surprised to find out that Whirlpool put such a piece of junk out for purchase. I have owned Whirlpool products in the past and had great performance and quality. We will be pulling this hunk of junk from our laundry room and installing the GE washer that we already owned immediately. Anyone want a free washer?

After 1 1/2 years, My new Cabrio washer lid hinge started to come apart and wont latch, so machine wont run. After a day or so it completely popped up and out of align. The lid has PLASTIC hinge. This is obviously a problem. We have been in touch with Whirlpool, but they say they cant help?? This should be a recall. We have been waiting on back order for a replacement Lid at OUR OWN EXPENSE since Sept. 20, 2015. I want to get this fixed and use my Machine again. We are Senior Citizens and this machine is used 3-4 times a week. Not abused.

Model WTW7600XOW, installed 12/9/2010. For about 4 months this washer has sounded like a jet plane when spinning. I called Whirlpool to see if it was recalled or what they recommended. They provided 2 repair places near me. The repair shops recommended buying a new washer since the repair is so costly. A 4 year old washer used by 2 people should have bearings that last more than 4 years.

For the last month, in order to wash dishes, we have to start the dishwasher normally. The water will begin to fill the tub and then stop and all the display lights go out. We push the cancel/drain button and the dishwasher empties the water in the tub. We again, push the desired wash cycle button just like the first time and the dishes wash normally. We have purchased at least two of this same type dishwasher with the utensil holder in the door from Whirlpool in the past, with great satisfaction.

I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have 3 daughters all in school age. When my old one finally quit due to tank failure and out of warranty, I went to Lowes and bought a 6 year warranty hot water heater costing around $600. Now I figured you get what you pay for RIGHT! WRONG! So about 2 years ago the pilot light started to just go out on occasion, a bit of an inconvenience but there was no default code warning me of any other issues. So typically we just relight it. I called Whirlpool to get help with this issue, but they wanted me to pay for a technician to diagnose the problem. Um isnt that what the warranty is for? I said dont bother. Im not paying $150 for someone to tell me what I already know. Ill just keep relighting it myself. So finally the pilot light goes out for the 100th time but this time I go to reignite it and BOOM! It sounded like a twelve gauge shot gun going off in my face! Then it flutters flames into the chimney of the hot water heater. Scared the crap out of me at first. But it finally stopped and run fine. Well Im laying in bed a few nights later and woke up to a loud thumping noise, I go down stairs and it stops. The following day Im in the kitchen and THUMP THUMP THUMP BURP BURP BURP. Run over to the hot water heater closet and theres the flames shooting out of the gas valve into the hot water heater then BOOM! Its out! The valve unit finally took a crap I guess. I call Whirlpool again to get my warranty - this time it definitely needs to be replaced. So the guy tells me the parts are covered in the warranty but a technician needs to look at it first and the technician Ill have to pay.. Excuse me but what the ** did you just say? I have to pay for a technician to look at your failing part? No I dont think so! Just send me the part - Ill replace it myself. Im a millwright electrician by trade. I specialize in power plants and refineries. Im sure this little gas valve wont be a problem. I spoke with these idiots on a Friday and he said I could have it ground shipped for free and it should be here in 5-6 days or pay extra for quicker delivery. What the hell did he just say? I could pay extra for quicker delivery on Whirlpools faulty part? ** whirlpool should be saying Well have the part overnight to you.Now since it was a 3 day weekend theres no sense in me paying $40 to have it delivered 3 day because it still wouldnt arrive until close to the five day. So I just looked to see where my damn part is because it shouldve been here by now according to the guy on the phone. NOPE! Its set to be delivered in 5 more ** days. DONT BUY A WHIRLPOOL PRODUCT. THEY DO NOT PRACTICE ETHICS.

I purchased the refrigerator/freezer, Whirlpool model GX5SHDXVQ02, 2 years 10 months ago. It is now not keeping the refrigerator portion of the unit cold or even cool. It is 70 inside the refrigerator although the freezer portion is doing a fine job. This unit is not even 3 years old yet! To top it off, the unit only has one year warranty on any part. The repair person is now here and replacing the control board. This piece alone is costing me $184.12. Then the labor hours and service call. I should have trashed it and bought a new, different brand. Not even three years old. My last refrigerator/freezer lasted 13+ years with no problems.

I purchased the Whirlpool Cabrio about five years ago. Last year, the motherboard had to be replaced. This year, it started load balance issues on the spin cycle; in other words, it wont spin without sounding like its going to tear itself apart. It cost $100 to have someone look at it, and was going to cost almost $400 to repair, and whats next? I spent a lot of money for this machine, and Whirlpools answer was to offer me a discount to purchase a new Whirlpool. Do I have Stupid tattooed on my forehead? I will never buy a Whirlpool again!!!

I currently rent, and so when our literally 30-yr. old GE dishwasher broke down, our landlords went out and installed us a new Whirlpool Dishwasher. I was excited because FINALLY I would have clean dishes and a dishwasher that didnt leak a bucket of water all over the floor. Well, weve had it for about 6-8 months now and I have to say that I am not impressed. It is not as great as I thought itd be. First of all, my dishes still look cloudy (despite using various brands - even homemade - detergent). Second, one out of every three washes gives me still-dirty dishes (food still on them, even though I rinse before loading the dishes). Now, Im not talking about tough stuck-on, need a jack-hammer to remove food. Just normal food. Mostly it is oil, like if I had a plate that I had eaten French fries on and there was grease left behind that normal rinsing didnt remove. A new dishwasher SHOULD be able to clean that! Third, it guzzles Jet Dry liquid (or whatever rinse aid you use) like an alcoholic in a bar. I have used a BIG bottle in one month. One month. With the old 30 yr. old dishwasher, it took me around 2 YEARS to use a big bottle. And lastly, it takes F-O-R-E-V-E-R to wash a load. My old dishwasher took an hour tops - to rinse, wash, rinse, and dry - and it was 30 years old. This new Whirlpool takes 3 HOURS!!! I can literally hand-wash all of my dishes (and with a family of 4 thats a lot of dirty dishes in one day), sit them out to air dry, and take a nap and it take LESS TIME than using the dishwasher. The dishwasher has all the bells and whistles to make it look good, but trust me, if I could have had the 30-year old dishwasher rebuilt to newness, I would have begged my landlord to do that instead. Dont waste your money on Whirlpool appliances. I left another less than friendly review for my Whirlpool Cabrio washer (only 5 years old), if you care to see it. Learned my lesson, dont buy Whirlpool. So disappointed because they used to be (USED TO BE) a reputable dependable brand.

I spoke to Sue in Tennessee that refused to let me speak to a supervisor regarding replacing a light bulb in my microwave. Sue insists that I can do this, despite no instructions in the owner’s manual and warnings all over about electrocution if I open the panel. Sue refused to assist me and is sending out a repairman. I will never do business with this company again, and I am angry that Sue refuses to see a problem with me paying $75 to replace a light bulb in a nearly new microwave. She continued to give me incorrect instructions on how to replace the bulb, and the owner’s manual does not have instructions nor do they exist on the internet. The owners are not supposed to dismantle this model, but Sue at Whirlpool Customer (no) service told me that I have to pay. Seriously? For a less than two year old microwave? Never again. I think I will take this unit out and get a GE.

This microwave usually has great reviews but I think I just got a dud. I purchased this model (WMH53520CS-0) as part of my new home build. After 9 months the door sensor broke and anytime we would go to run the microwave, it would tell you to open/close the door. Whirlpool sent out a certified factory dealer to fix the problem. They found it to be a faulty control panel and replaced it. After that was replaced, the exhaust fan broke. Whirlpool sent out that dealer again with the new part, and everything was working perfectly. Flash forward a whole 24 hours later, and the microwave would make the loudest sound ever and shut off after 3 seconds and blow the fuse. Turns out the turntable motor had broke and the NEW control panel was already faulty.The turntable motor part was on back order for a month and I am still currently waiting for it to be shipped to me while I have a microwave shut off collecting dust. As most anyone would be, I was extremely frustrated knowing that Whirlpool has spent at least 4 times more sending out certified dealers and replacing parts, than if they were to just order me a new microwave. They stood firm on their policy even if it meant a customer without a working microwave for over a month. Whirlpool did offer me a nice $75 debit card that took 4 weeks to arrive to help pay for a temporary microwave, but they would not work with me when I asked for the warranty to be extended 3 or 6 months. I wanted that peace of mind and its frustrating that for 2 of my 12 month warranty, the microwave was completely broken.Overall, its a nice microwave when its working but with all I have had to go through, I wouldnt recommend this model nor any Whirlpool appliances...

The dishwasher keypad failed after 1.5 years, went through 2 gas ranges, peeling paint and orange flame in less than a year. Now dealing with the washer, the pump is spitting out white plastic after less than a year. No more Whirlpool in this house.

The average life of a refrigerator is 11 years. We purchased a Whirlpool convertible refrigerator (Model EL7JWKLMS02, Serial # EWR1339731) on 6/12/04 from the Lowes here in Visalia, CA. The first delivered was DOA and Lowes delivered another. That should have been a warning sign. We have had several problems with the product, as early as 2006. All repairs went through Sierra Appliance & Franks Appliances.We are now in the market of another refrigerator to replace this one. We have had to have freon added now for the third time. Sierra Appliance was unable to find any leak, but each time, the freon was depleted. In addition to the health hazard of having freon leaking into the house, we have had the distinct displeasure of having to deal with food waste, etc. Because of the ongoing problems with this product, we are now facing the reality of purchasing another refrigerator to replace this Whirlpool product.Due to this, I feel it is difficult to consider another Whirlpool product and will question any product to ensure that it is not Whirlpool-related. If there is anything that Whirlpool or Lowes can do at this point, it would be appreciated. Thank you for reviewing this note of dissatisfaction. It appears that we will be shopping for a new refrigerator this weekend unless we hear from Whirlpool. In any event, I would like this recorded as a complaint from a former customer.

I bought the Whirlpool Cabrio top loader set in 2006. Honeymoon was over after the first year and I had to change the dryer element then the washer with the F51 code six months later. Last year, I had to replace the heating element again! For the last six months, I have been dealing with the dreaded UL on the washer. I cant afford to pay a technician $100 to come out and tell me whats wrong let alone what they will charge to repair a problem that, from the looks of this message board, will never be fixed. I have no choice but to get it fixed in order to sell the ** machine. I paid $1400 for this brand new set and have already invested $500 in repairs. How is this possible? I had a 20-year-old machine prior to this and never had an issue. There are lemon laws for cars, why arent there any for appliances over a certain amount? How in this day and age can a company be allowed to sell such garbage? I will never, ever buy another Whirlpool appliance as long as I live. Any other brand can have my money any day.

My 3 year old Whirlpool dishwasher (model GU3200XTXY3), broke down for the third time. Under extended warranty with my insurance company, a repair tech was sent out to diagnose the problem. He quickly found that the heater had been continuously running (not just during drying), which caused the machine to quit working. He also found that all the wiring inside the dishwasher was spliced together, those two things=fire hazard! Because the heater was always running, it was super heating all the water used to clean the dishes. The vent to release the steam is located on the top of the door (right under counter edge). The dishwasher was producing hotter and more steam which slowly ate away at the particle board under the cabinets. No, we dont have the most expensive countertops, but Whirlpool should be held responsible for producing a faulty product with a faulty design. I have contacted Whirlpool and they claim to have mailed a claim form 3 weeks ago. I have not received it. Posted on social media about it, and was told I must only speak with the person who sent me the form. I would love to, but since I havent actually received any contact from anyone (other than a fb post) I dont know who to contact, at what number, or email!

My 2-year-old Whirlpool Gold Series model replaces a 20-year-old Roper. So far it has exceeded expectations for low noise and useful features like validated Sani-Rinse. Has all the normal features plus Eco-Dry, Sani-Rinse, delayed start, five levels/cycles of cleaning, and hi-Temp wash. Fits where the old Roper used to be and handles a full load of dishes with room to spare except Thanksgiving, which takes two loads. Smooth black front with touch buttons and blue lights. Looks nice. Using Sani-Rinse seems to take a long time, generally around 3-hours for a full wash cycle. Besides being ultra-quiet, the unit is very energy efficient earning good Energy Efficiency and water efficiency ratings.

My brand new Whirlpool washing machine has been nothing but trouble from the day we first used it. We are now reaching out to try to contact the warranty department. Weve tried email and phone both and are having ZERO luck even getting a human to talk to about the problems. No response. Took forever to even find what we thought was accurate contact info. Lowes doesnt stand behind it. Now Whirlpool has a crap warranty department. We were warned and should have never bought it to start with. It is a total waste of money.

In June 2003, I purchased a Whirlpool Gold Conquest Side-by-Side satina finish refrigerator (Model Number: GAS6SHAXLL03; Serial Number: SP1452552). The ice-maker has always had freezing up issues which I never complained to the company about. It has made weird noises (nothing major) but was already out of warranty. I paid $1,600-1,700 for it. I did not have the money to pay for repairs and I am sure that the repairman would have never found the problem. Two days ago, there was an electrical smell in the house. After an hour or two, it started getting stronger and stronger so my husband looked at the fridge. There was smoke pouring at the back of it so he pulled it away from the wall and we unplugged it. Surprisingly, the plug was not hot. Had I not been home, it could have caught fire, burned the house down and killed my dog! I am furious about this. When I called, Whirlpool says, That model is not under a recall. Would you like me to transfer you to service for repair? Really? Those big corporations dont care! There needs to be a recall on this because I have seen this same problem many times on blogs and forums. Well, guess what, I used to be a Whirlpool fan, not anymore! Now, I went and purchased a new refrigerator, and the brand name is Samsung! I recently bought a Samsung front loading washer and dryer and they are great. It looks like the Whirlpool dishwasher in my kitchen will be next! I bet Samsung makes a nice dishwasher.

Whirlpool Cabrio Top Load, Short Agitator to protect clothing, cost reasonable, on sale $800.00 both (Aug. 2013) - Sears credit no interest. Moved, and had to sell after a year, but I anticipated a long life r/t rating/reviews online. One Problem: no setting to soak clothing that may need it. I bought the largest Whirlpool Cabrio to make sure my Queen bedspread (heavy blanket type fur on one side) would fit. Because of the short agitator I could have bought the smaller one I discovered. I could fit 6 regular side and 4 beach heavy beach size towels in it easily, or two Queen quilts in at a time. I rarely needed an Xlg water setting. The dryer had a steam only setting but I never tried it because it was set up in the apartment when I arrived and the delivery people were not very bright. Put the Dryer farthest from the vent, washer farthest from faucets, and put hot and cold hoses on opposite spigots. I did not want to chance they set up the steam section wrong, as well. I moved across country 1 year later, but have trust the W/D would do well. My last Sears brand (made by Whirlpool) only had one minor problem (on warranty) and lasted a good 8-10 years before moving and selling them to another couple. They were still in wonderful working order (front loader).

Very loud when in spin cycle, tub leaking out of the bottom. Bearing is shot. Only lasted about 3 years. It also knots up the laundry, does not remove dirt from soiled clothing.