I purchased a new Whirlpool (2015) Model: WRF736SDAM13 French Door Refrigerator. Two days later, water was dripping from the light in the top of the refrigerator. I was removing about a cup of water twice a day, which dripped from the light. The company was friendly when I called, and offered a replacement or repair. I elected the repair as I felt that would be acceptable. The repair man inspected the refrigerator and determined the problem to be condensation from the water holding tank, located in the top of the refrigerator. He stated that because the incoming water has the opportunity to reach room temperature prior to entering the fridge, and because of the high temperatures (80’s & 90’s) the water holding tank has condensation that collects in the top of the refrigerator, which drips onto the top of inter refrigerator liner, and eventually drips through the light. He stated there is no fix, as it is not broken. While it is not broken, this is a bad design error, which would affect anyone who lives in an area where the temperatures exceed 80 degrees outside, which could only be fixed with a collection tray that would allow the water not to drip into the refrigerator. Currently there is none available. Because I only had the refrigerator for two days before the problem was reported, Lowes allowed me to make an immediate exchange. However, had this been purchased during cooler temperatures, the issue would not have been noticed until after the 30-day time frame and the exchange would not have been an option. When I made the exchange, I noticed that all the 3 & 4 door refrigerators are made the same and will have the same problem. I ended up exchanging it for a Samsung model. Kudos to Lowes. Whirlpool, you need to find a fix for this problem if you want to sell me another one.

Whirlpool refrigerator Model WRT771RWYW01 - Having been pleased with my old Whirlpool, I made the mistake of buying one now made outside the US. First, we had to have the cold cut tray replaced, which was covered in our warranty and not a problem. Then, we complained because you can only put things on the front half of the shelves or they freeze solid. We were told, This is the way they are made, dont put things in the back.” So, I have to put my eggs in sideways so the back ones dont freeze and cant use the back portion of the refrigerator shelves. I paid a lot and I am angry. Lets go back to the US people where things were made right.

I purchased a Duet Dryer less than a year ago and it stopped working. Got the warranty people to send someone to diagnose it. The repair person ordered two parts to fix it (they took the control panel off the order for some reason). They sent a second inept person to try and install the part they did send and it did not work (He was the most condescending person I have ever met but that is another story.). Of course it did not work and they actually have to replace the control panel AND the electrical panel (which as you know was ordered by the original tech, but taken off the order by who knows?). Now they are telling me that the part that they should have ordered 2 weeks ago is on back order until sometime in May. All I am getting from Whirlpool is lip service and they honestly do not care one tiny little bit that I have a dryer under warranty that will not have been working now for close to six weeks. This is unacceptable business practices.For the record I bought the unit at LOWES and they too refuse to stand behind the product. Basically told me tough they have nothing to do with it. I also purchased an $8000 Kitchenaid (Whirlpool) Refrigerator 5 years ago and the control panel went out about 4 years later. They stopped making the part and I have to THROW away an $8000 refrigerator because they dont make the part for it. As evidenced above, Whirlpool products do not stand the test of time and when they do break (even under warranty), they cannot fix them in a timely manner or at all in the case of the refrig (not under warranty). I caution every reader of this diatribe to choose wisely WHERE you purchase your appliances and carefully select a brand other than Whirlpool (and its brand affiliates of Kitchenaid, Jenn-air, Amana and certain Kenmore products).

I have purchased many Whirlpool ranges for my apartment buildings that I own and operate. They never give me a problem with operation or length of service. I only have to replace them when a tenant does something dastardly to them. My husband and I remodeled our kitchen and we purchased one for our kitchen too!

I cant even tell you how disappointed I am. This washer has destroyed my clothes and towels. Ive tried to reach out to company but they want me to call for service. What would I call for? Washer works, it just makes holes in clothes, in towels. There are so many complaints about this. If anyone know how to begin a process like this, please let me know. Trust me, when I write a review about something, its got to be either really good or really bad. I dont have time to write things like this.

I purchased a Whirlpool electric water heater in August of 2008. The unit had a 12-year warranty on the tank. On January 21, 2012, I discovered that the water heater sprung a leak somewhere in the tank shell; it’s not the pressure relief valve, thermostat or anode port. The tank was never abused and operated well within its design limits. Not sure what caused it to start leaking into the catch pan and out onto my laundry room floor.I purchased the tank at Lowes and went for the longest tank warranty to reduce replacement intervals. I sent Whirlpool an email on 1/22/2012 explaining my problem and I referenced this site. The next day 1/23/2012 I receive a call from Whirlpool (Chris) asking me about my problem. I explained again and they gave me an RMA number and told me to go to Lowe’s and they would replace my hot water heater. I went straight to Lowe’s customer service and within an hour I was on my way home with a brand new hot water heater. Thank you, Chris, Whirlpool and Lowe’s. I am very happy with my outcome on this issue.

Purchased a gas stove June 10th, three days later smelled gas. Called the store where I purchased item, they gave Whirlpool 800#. They set an appointment 2 weeks out. Got part then burners only clicked. They ordered more parts. Now top range works. Started to use oven and got extremely hot. Called store. They referred back to Whirlpool. After hour and half they scheduled appointment. First appointment he didnt have tools to check temperature. Rescheduled for following week. He said oven was off 30 degrees. I then went to store to ask to return item. They said up to Whirlpool. On phone with Whirlpool over two hours, them switching from one department to another. No help. They insist on fixing again tearing up unit in my new wood floors. Dont buy anything from them.

The warranty on Whirlpool is totally useless!!! I purchased a new refrigerator from Lowes in September 2015. I have had to call 3 times because the ice maker quits working. (It has been replaced 2 times so far.) This time I have been without my icemaker for 6 weeks. When I called today - they informed me they would contact another repair company, but they could not come out for 1 month. They acted like I was bothering them - when I called again today - I did not buy a new appliance to have it break down every 3 months. They only use A & E Repair and Tri-County Appliances, and they must be so busy fixing other Whirlpool appliances that break down - that you have to wait 4- 6 weeks for a repair. Ridiculous!!

I had this dishwasher for about a year. It was a great purchase for this model and the price was reasonable. The dishwasher is very quiet and wash dishes wonderfully. The only exception is it does take a long time to wash dishes. The cycle are long.

We bought this unit (Whirlpool fridge #WRF555SDF201) in November 2016. Was so excited! The fridge looks great, love the French doors, and the freezer. Its the ice maker! It spews crushed ice all over every time it is used. Its like the setting is stuck in-between crushed and cubed. Every time it is used ice goes on floor and I have to clean it up. If a small child uses it they get ice in their face and down their shirts. I have been told from Whirlpool and Lowes that it is in the design and they will not even try to fix it. They will definitely not replace it. Lowes claims they know about the way Whirlpool designs their ice makers and that they mention it to prospective buyers, but I know they did not tell me of this design flaw in the product before we bought it. I now simply have to deal with it. It is less than a year old and I burn with disappointment every time I use the ice maker. I am even more disappointed in the lack of concern for me, the customer. We bought 6 Whirlpool appliances at the same time from Lowes about 6 months ago. It will take awhile but they will NOT be replace with Whirlpool or purchased at Lowes.

I purchased this water heater (Model# E2F40RD045V, Serial# 1122T461615, Product# 0826354) 1 week ago (Oct. 17, 20011) and it has been installed only after 5 days (Oct 25, 2011). It has yet to heat the water more than warm. I called Lowes (Oct. 21, 2011) and tried to return it only to be told that I would have to get an authorization number from Whirlpool. I called and Whirlpool wanted me to trouble shoot the problem. I had to have an OHM meter and amp meter to do so, which means that I needed to have an electrician present to do these test because I dont own any of these things. I was then told that they could send someone to my house, but I may end up paying for this. I then asked to speak to a supervisor and was told that she would tell me the same thing. The call ended when I told them that I guess I would have to do the best I could because I was not getting any help from them. Out of desperation, I went back to Lowes and got a new heating element to try to fix this problem myself. I installed it and it still did not work. I called back the next day and still did not get any help, I was only told that I needed to have these meters on hand to trouble shoot the problem. Why is it that I have to do this? The lady did not seem to care that I did not have any way to handle this problem. I felt that this problem was my burden and not Whirlpools for putting out a defective product. I have in my home about 5 new Whirlpool major appliances and have been a loyal customer for many years but after this incident, never again. I will also be advising my friends how Whirlpool has treated me. I am very disappointed with your customer service or should I say lack of customer service. I was told that had I said that the water heater was leaking, I would have been given an authorization number immediately! I still do not have any hot water as I sit here typing this complaint. I am sure that Whirlpool is really concerned as you have my phone number and address and your representatives are aware that I am very upset but still no one has even tried to help me other than telling me that I have to trouble shoot the problem. As far as your rating go with me you get an F!

What a horrible experience. I purchased a Whirlpool Duet HE Front Loading Steam Washer in 9/9. I have used it no more than 15 times. It has an error code F70. I called Whirlpool and used one of their recommended technicians. He was there for no more than five minutes and he informed me that it was one of the two parts--one is $300, the other is $500. Both these parts are computer chips. He instructed me to call Whirlpool stating that they would give me the parts for free. I did, and they refused stating that the product is now out of the one-year warranty. This is clearly defective. I am now faced with $1,000 fix. I feel that I was further misled by Whirlpool because they should have told me before the service call that I was going to have to pay $1,000. The customer service reps and the manager were both unresponsive and rude.

Bought the hot water heater, installed it. It leaked from bottom. Whirlpool warranties it. Replace it with new heater. It too leaks. I Google problems with Whirlpool hot water heaters. Found over 1500 complaints.

I am a senior who has not used the Whirlpool Range installed by the builder in 2007 very much. First of all, I did not like the way the covered jets hid the lighted jets when they were turned on low. Then about 8 months ago, I smelled gas and no one had used the range. I checked the knobs and one was turned slightly without any gas lit. I know that for years the companies were required to have push-in knob before you could turn them for safety reasons (especially children). These knobs barely push in before turning so that they can easily be accidentally brushed against and leak gas, which is exactly what happened to me again today. My daughter was visiting. Neither of us had used the range and when she left, I sat in my living room and smelled gas. I immediately checked the range and the small front jet was turned slightly on. The odor was so strong that I know it had to have been on for some time. Its been an hour and Im still airing out the house. I have used gas ranges for over fifty years and never had a problem such as this. Im thankful that I do not have issues with my sense of smell. Otherwise, I would not be sitting here writing this.

I wish I had read all these reviews before buying this junk/lemon of a machine. Havent had the machine for a year yet and lots of problems. Only can wash five towels at a time and thats pushing it. Decided I would deal with it, until it gave other problems. First sometimes skipped cycles, then water came in when it was spinning. Called for service. Checking to see if we even can get you service in your area, representative says.About a week later tech comes and puts two parts in and left. Happy to get laundry going but, guess what??? Washes only doesnt do anything else and trying desperately to drain water out. Of course I have to take clothes out and bring to laundry. Tech comes back next day. Now he cant get any cycles to work either. Fried, tech says. Sets me up for next Saturday, fine.Now get a call on Monday, not coming. Tuesday is next appointment. Apparently inventory representative says. Didnt know that before??? Call Whirlpool, service first, then company. I want a new one, this is definitely a lemon. Nope, tech will be there on Tuesday. I hope Whirlpool reads this. They should be ashamed of their company. They used to be good, always bought their products. Dont buy these machines, trust me you dont need the aggravation. Totally disgusted.

I have purchased one refrigerator double door Mastermind 230 Ltr. capacity on 08/02/2009 at a price of Rs17200 from Himanshu Sales at Halol, Panchmahal, Gujarat. After one year, there was a problem in the refrigerator. My complaint was given to Himanshu Sales Halol. A service engineer came and replaced OLR and starting relay. I was charged Rs500. The bill was not given. Again cooling was not achieved. My complaint was given to customer car complain no. 22265 on 26/04/2011. Service engineer came on 10/05/2011 and reported that compressor get overheated. He has replaced compressor, capillary, gas, starting and overload relay and charged Rs1650. But compressor continued on, it does not cut off on temperature. I complained on 22/05/2011. Again service engineer came and replaced thermostat and charged Rs150. On 02/06/2011,again cooling was not proper. I complained on 05/06/2011. Service engineer came and advice to send the refrigerator to service center at Halol at our cost. After one week, it was sent back to me. Still ice not forming in freezer. We thought that it is due to summer. We also informed Himanshu Sales Halol. They advice to give complaint to customer care. Complaint was given on 28/11/2011. On 29/11/2011, a service engineer came and informed us that the compressor overheated. On 06/12/2011, the service engineer came with new compressor. He replaced the compressor, capillary, starting and overload. After gas charging, fridge was started. Still ice was not forming in the freezer and there was abnormal sound coming from compressor.Now we are tired to take service from Whirpool. I think this is a company defected piece, so send some senior authority to check the same and to take necessary action. Also due to this problem, my electricity bill got on higher side, and the purpose of the appliance is not solving. On 12/12/2011 at 11:30, the service engineer came and put some instrument to measure temperature at freeze on super cool mode and told that he and Samir will come to check the same. After that, compressor was in running mode up to 19:30 without cut off on temperature. Nobody has came to check,we called him. He replied that Mr. **, the regional head, will come tomorrow, 13/12/11. Still cooling is not achieved, We have registered complaint under complain no. AH1211007719 dated 13/12/2011.

I purchased a Whirlpool Washing Machine in November, 2015 and today, I had a repair person out who said the bearing had ruptured and the washing machine cannot be repaired - 2 1/2 years later. Contacted Whirlpool Customer Service who would do nothing other than try to explain to me that I should have purchased an extended warranty as they could not stand behind the machine past the one year. Would not even offer sending a tech out on their dime to confirm what my repairman had said that this is a failed production process of these machines - it was nothing that I had done caused this issue. But yet they wanted to sell me another machine. It will be a cold day before I purchase another Whirlpool product.I was shocked at the lack of customer service to assist with a situation that both the location I purchased it from and my own repair tech said that they are seeing so often with these machines. I would never purchase another item from Whirlpool again nor would I recommend any of their items. I will go to great lengths to give others the background on how Whirlpool will not stand behind their products, lack of customer service to resolve a situation or can work outside of what is given to them to correct a situation - this is not OK!

I purchased a Whirlpool Refrigerator with French Doors, Model No. GX5SHDXVD03. Within 1 year and 4 months, I had to replace the defrost control board. I spoke to Whirlpools customer service, George ** said he was sorry for my inconvenience but that he refuses to help in any way because I missed the warranty period by 4 months. I spent $352.74 for the parts and labor and lost hundreds more in food. Do not purchase any Whirlpool products. I was told that the boards have been going out frequently.

Two months ago, I bought a Whirlpool duet washer and the computer went out, two days after the warranty was up. It went bad that I disconnected the detergent mechanism, which made it work, for now.

Purchased a Whirlpool hot water heater from Lowes. Heater has 6 year warranty. Hot water heater is 1 year old and the pilot would not light. Contacted Whirlpool warranty department to what the failure cause. A new control was sent and replaced by a qualified journeyman plumber; still not working. Called whirlpool warranty department, told control valve must be faulty. We have gone 5 days with no hot water. I am not waiting another 5 days to get hot water. I am having the plumber take out this worthless Whirlpool heater and haul to the scrap metal business. That is where I should have sent it from the get go. Dont purchase a Whirlpool product. The money should be spent on a product that works and will last.

On the 27th March 2012 I bought a new Whirlpool 6th Sense washing machine S/N 411048002028 AWOE 9210 - 30 9Kg for E499.00. I brought it home and plumbed it adding in a lime filter on the water line to protect it from limescale. On the 14th September 2016 a service technician replaced the entire drum as the old one made so much noise and the ball bearings are part of the drum. On the 7th June 2013 a technician replaced the drive belt claiming that it moved if a light load was put into the machine. On the same day I added an extension of 3 years Guarantee at Euro 89.00. On the 14th October 2013 a technician examined the machine for a water leak but found nothing and charged me for the call. Out E25.00. I lived with the noise of the spin cycle ever since. The noise got steadily worse until 27th September 2016 when the machine finally packed in. I stripped the machine down to find the ball bearings on the drum completely rusted over so the drum was rotating without the cushioning. On the same day I bought a Bosch machine and decided to forget about the extra guarantee as the offending parts had already been replaced once and did not even last 4 years. I will bring it to the recycling yard later today as that is all it is good for. It was bought in Media World, Orio Center, Bergamo. It was paid for by Gianni ** who is my father-in-law and had a loyalty card for the shop.

I bought a house and for the first time in my life, I was able to afford and buy all new Whirlpool appliances at Sears. I worked so hard all my life and was so happy I could get new appliances when I was almost 50 years old. Up until then, I could only afford to get used appliances. Even then I had to finance them with a credit card, only to be so sad and disappointed. They are without a doubt the ** junk I have ever had. I wish I could have all my old appliances back. My new Whirlpool flat top oven burns everything and has ruined all my pots and pans. I do canning every year and it has ruined my very old and heavy pressure cookers. Even when you turn the heat all the way to low, it burns everything. I called the manufacturer and they say they do not have to disclose that it will ruin your pressure cookers or burn everything. I am very angry I bought any Whirlpool appliances. I also got a new washer and dryer; they are junk too. They dont clean my clothes like my old washer and everything is so wrinkled up when it comes out of the dryer. I need to iron everything. I have never seen anything like it. I also bought a Whirlpool hot water tank that has now gone out 2 times in 5 years because the thermostat burns out. I pray it doesnt burn my house down one of these days. One of the times it went out, I was about 10 feet away from it and it literally blew up and about gave me a heart attack. It was so loud and scared the bejezzers out of me. Whirlpool, you suck. I have told everyone I can tell how much junk your appliances are. Your company should have to be accountable for selling people such **! I would sure like to be paid not only for the cost of these junky appliances but also all my quality pressure cookers, ruined clothes and distress this has caused me. They have no consequences. They have gotten away with ripping people off and giving a lot of us tons of stress, stress, stress, and anxiety, not to mention all the financial cost. Thanks, Whirlpool, you piece of junk! I think if I had not worked so hard to finally get what I thought at the time were high quality new appliances, I wouldnt be so affected but I dont have the money now to get new quality appliances. Whirlpool took my hard earned money for their junk.

I have had to replace my Whirlpool 50-gallon hot water heater 2 times. First time it broke, it caused thousands of dollars’ worth of damages plus Im out a $760.00 deductible. I had the last one just over 1 month and couldnt exchange it at Lowe’s because it’s a few days over a month. So I had to get return authorization before I could return it again. I went through speaking to a hateful CSR. After calling back again, the lady, a real nice lady, helped me. I will never buy another Whirlpool product again, and if anyone is smart, they will stay away from them too. Hateful, hateful CSR. Beware.

Cabrios have an inherent F1 error problem, The company had an initial recall and fixed it once, but problem reoccurred about 14 months later. Company declined to fix it. If there is any type of lemon law on appliances, this would apply. I would not recommend this washer.

Bought these Whirlpool Cabrio Platinum combo about three years ago, nothing but junk from the get go! Washer never gets clothes clean, towels always come out smelling mildew and sour no matter what liquid soap you use Tide, Gain, whatever same results. Plus always mold coming from inside tub and yes we use refresh weekly and wash it out on refresh setting. I’m so tired of our towels smelling sour but can’t afford to buy new washer and dryer living on fixed income. If I could these would be in the recycling yard now. From everything I’m reading all new H e machines are crap and energy efficient my foot. I wish for my old style washer and dryer. WHIRLPOOL YOU HAVE LOST A LONG TIME CUSTOMER!

I bought a Whirlpool 3.4 Cu Ft. Top Load Washer, Model: WTW4800XQ on Sunday. Today is Tuesday morning, but the machine broke last night. It lasted for about 5 loads and they were not big loads, unbalanced, and yes I had the right amount of soap. Whirlpool is saying that I washed something that was not machine washable. However, that is simply not true. I washed the bathroom rugs (which have been washed many times before) and they are saying the pump is clogged. If I had a washing machine 48 hours ago, do I really have to pay a service repairman to fix it? I will never buy any Whirlpool product again.

I have had nothing but Whirlpool for 40+ years, I am on my 2nd washer and 2nd dryer! They do the job I need, they are very reliable. If I had any downside it would be they don’t hold a queen size comforter.

We purchased Whirlpool Cabrio Washer Model #WTW7300DW0 and Dryer in 2013 from Home Depot. The washer is the worst appliance we ever owned. It makes a horrific metal rubbing noise during agitation. The Whirlpool assigned repair service provider, after 2 trips and $300 has been unsuccessful in repairing the problem. Even after he called Whirlpool direct for assistance. Given that we used a Home Depot Gift Card for purchase, the repair expense is rapidly diminishing any benefit to keeping the machine. Well not even consider purchasing Whirlpool again.

We purchased a Whirlpool Cabrio washing machine in September 2006, and have had nothing, but problems. I constantly have to get online to check error codes. Several months ago, the washer just stopped working. We called Whirlpool technical support. They said wed have to pay for a repair. After several calls to Whirlpool for help, I found online references to a recall for the same problem. Whirlpool NEVER mentioned that the washer was recalled for the very same problem. I called them back with the recall information, and they politely sent someone out to rebuild the washer. Less than a year later it is no longer working, again. I went online first this time, to check for further recalls and complaints about the current problem (faulty control panel). I found many complaints about the same problem--even a reference to a class action law suit. Whirlpool said they were unaware of the problem, didnt have many complaints, and are unwilling to help. I asked for a supervisor, Benjamin, and he said there was NO means by which I could further escalate my complaint.

The main control panel on my Whirlpool Cabrio Washing Machine broke twice in the second year of ownership. I bought this in 2006. The part was replaced in March 2007 and then again in October 2007. Now, it is broken again and Whirlpool says too bad, they will not replace it again and will cost us $275 to fix it. People have posted about this problem all over the internet. How can they not help their customers and recall this washer part?

I like the looks with brushed stainless steel and black. The most difficulty was getting someone to help get it and load it. But other than that, Ive had no problems with the dishwasher.

ECO friendly top load Whirlpool washing machine - I bought this machine September 2013. Now it has a continuous clicking sound. It appears to be the lid locking mechanism and the washing machine will not turn on. It is under warranty and I am finding it hard to get a repair service in my area that is directed to Whirlpool to come and fix it. The only appliance repair in our area states that they will charge for trip and service if they find that is not a defect within the Whirlpool perimeters. I could be charged up to $200 for trip and service which is half of what I paid for. Whirlpool states this is not the case, and I am now having to wait a week to even set up yet another appointment. I have other machines that lasted 7-10 years until they wore out. I am frustrated and what could be a simple fix has turned into a financial nightmare.

The wife and I are retired and when it came time to purchase a new washer, we thought we would spend the money and buy top of the line so it would possibly outlast us. So we went to Lowes and spent $1000.00 plus on a Cabrio. Within the first year, the control board went bad, replaced under warranty, now no matter how little or much of a load the wife puts in this piece of crap, it goes off balance!!!Of course as previously stated, customer service doesnt give a crap because we also saw no need for an extended warranty having made such a large investment in a washing machine that we thought was built with a high standard of quality, SHAME ON US, SHAME ON YOU, WHIRLPOOL!!! You have lost a customer who has been buying your products for a long time but will never buy another and will be warning everyone we can to do the same.

April 14, 2014: Bought Whirlpool 30 electric stove WFE361LVQ Sept 2009, $545 - only 4.5 years old. While broiling, got strong electric burning smell, filled house. Broiler and oven stopped working (top burners OK). Opened back and found BURNED CONTROL BOARD corner and BURNED OVEN FEED WIRE. Definite SAFETY HAZARD. New panel $289 and wire harness $105 + 25 = $418, discount to $375, + service call to find out why/install guarantee $129 = $505. Ridiculous! Will contact Whirlpool for recall and compensation. Hope other recent entry sees this. (How respond to specific entry, since this response pulls us away from listings?) Meanwhile, well buy any other brand replacement.

I love the French doors with the ease of seeing everything when you open the doors. The only thing I do not like about this unit is the ice maker. If there is more than one person in the household there is never enough ice. Also the ice gets hung up inside the ice maker often.

I had problems with the door closure on day 3 of my French Door Refrigerator Model # WRF560SEY. The flap on the left door that seals them fails to fold back if I open the right door first. Which didnt seem like a big deal until I tried to close them and have to remember to close the left door first or itll bang against the right door and Im afraid itll break that piece off then the refrigerator is worthless. The manufacturer drop shipped a new piece, after several attempts of adjusting the closure, and it still does not work. I have written Whirlpool and am told they have a new door on order but it will take 6-8 weeks, that was in March. Now when I contact Whirlpool no one ever returns my calls or emails. I have had the refrigerator only for 15 months and I have fought with either the store or Whirlpool since the third day of owning it. No one cares as long as the appliance is paid for. I will never buy another Whirlpool appliance.

Today I had the unfortunate experience to have to deal with Whirlpool customer service and claims. I WILL NEVER BUY ANOTHER WHIRLPOOL PRODUCT again! My refrigerator, that was purchased in 2013, has a door misalignment problem. It is a known problem with Whirlpool (service pointer W107317828). My refrigerator serial number and model number are affected. Because I am outside the one year warranty, Whirlpool refuses to provide service that is required to fix this known issue with my model/serial number. After having to talk to four supervisors the only resolution that was given was that they would cover the cost of the 7/16 hex nut ($4.33). Dont get me wrong I do appreciate the offer.The two supervisors that were below her assured me that no one can do anything to assist me further. The attitude of the second and third supervisor was pathetic. After over a hour on the phone I was so disappointed that I could not take it further. The cost that we are talking about that I am asking them to pay is $154.28. I am very disappointed. They say they stand by their product. To me standing by your product means that you will fix or replace any known issue. $154.28. I hope it is worth it to you Whirlpool. You lost a long time customer.

2012 1st year water dispenser stuck, would not stop pouring water until I shut water valve off behind refrigerator. Replaced switch under warranty. 1st year bottom mount freezer stopped working, replaced condenser under warranty. Handle coming off freezer door not replaced. Today Nov 5th past warranty date Oct. 21st 2012. There is ice buildup in bottom of freezer due to a duckbill valve that I just found out about... This is junk and I already replaced the washing machine. Now I am going to replace this fridge if I have to have money to fix this out of pocket. Dont buy whirlpool and i think they make the same thing under other brands like Kitchenaid. My fridge was registered with whirlpool and no one contacted me from whirlpool about the problem they were aware of, to tell me that the valve is free and labor was free for first two years. Now only part is free. What a rip off. My appliances were part of the purchase price of a new home from a developer.

My Whirlpool refrigerator does well overall to maintain food items. However, even at the lowest freeze settings, some of the food items that are stored towards the rear of the refrigerator shelf have a tendency to freeze. This oftentimes results in food items having to be wasted. Other than that, the overall appearance and performance of the Whirlpool refrigerator is great.

My mother bought these two years ago along with a washing machine and fridge. And now they are falling apart. The dishwasher wouldnt clean the dishes so my mother called the warranty people. It took a week to have someone come out and say it was fixed. The very first load it wouldnt clean the dishes. Now it takes another week to have someone to come out and say they need to order a part. Once the part gets here two weeks later it took 6 hours to fix. They replace the whole bottom half of the dishwasher, could have easily replaced the whole unit. Now a week later the clothes dryer doesnt turn on.

In the middle of the evening the door glass spontaneous shattered with nobody around. Its only a 3 year old microwave builder installed in a new home. Ive always heard Whirlpool appliances are garbage but this proves it 100 percent.

My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!

I purchased a Whirlpool side-by-side refrigerator from Lowes for $1,100. It arrived missing a shelf. Last year, the warranty expired and the ice maker mysteriously failed. Next a drawer slide failed. Next the lights, both of them, failed. I was offered a service call, the estimate $300+. Next, the ice bucket bottom broke and filled the freezer with cubes. Next another drawer slide failed. Whirlpool makes an over-priced, poorly engineered, poorly made product and Lowes sells their products without any care for their customers. I will do my best to warn anybody who is interested that while Whirlpool used to be a good company, it has degraded into producing junk and trading on a once storied reputation. And Lowes touts these products without any interest in its consumers.

I purchased this Whirlpool, model YGY397LXUQ04, electric range in midsummer 2011 and used it very infrequently for approximately 5 months as we were away for 6 months during the winter. On approximately June 15, 2012, we found that the keypad would only register 350 deg. F for the oven if we pushed the bake button two times and the oven temperature would go up to 550 deg; F if we pushed the 7 button 3 times. In discussion with the service manager from Whirlpool, he advised that the stove was out of warranty and they would supply parts at no cost but we would have to pay the labor costs which in my estimation would cost over $200. After searching the internet for similar problems, it was evident that this problem was not uncommon. I am concerned about the quality of this product and if it can possibly be a fire hazard. I would not recommend this product as the quality, possible safety issues and reliability are a significant concern.

Purchased this Dishwasher on Feb. 28, 2015. In June 2016 about a 2 by 3 inch section of the enamel face on the door rusted and fell off above the air vent. After three hours of hold time between Lowes (with the extended warranty) and Whirlpool (their warranty department) it was determined that this was not covered by either warranty as it was beyond the date of the 1-year mfg warranty and was not covered by the extended warranty (it was only a cosmetic issue). As these calls took place over a matter of 2 days, it was interesting that between day 1 and day 2, Whirlpool had issued a statement that no rust repairs would be covered under any warranty repair - regardless, unless it affects the functionality of the dishwasher. In other words, they KNOW this is an issue with this model and are doing nothing to fix the problem. I must say that the folks at Lowes were most helpful; cannot say the same for the folks at Whirlpool. I do not think I will trust their products again.

Moved to new house with new Whirlpool appliances, including oven, in August, 2015. I did not cook in oven at all until Thanksgiving meal. Had something spill over in oven. Spillover caught fire. Oven at 350 degrees. Complained to Whirlpool. A supervisor told me that it is normal for spillover to catch fire. They sent out a tech to check oven, and said I would be responsible for paying tech. The tech explained that unlike conventional ovens, this oven has heating elements outside of oven, so to get to the temperature of 350 degrees, the heat at the bottom of oven can get to over 550 degrees. He could not get Whirlpool to replace oven. I didnt have to pay, but now I am afraid to use it. Some of the finish on the inside of the oven was burned away, so it is not like I can trade it in. I feel the oven has a defective design if spillovers are supposed to catch fire while you are cooking, and the finish gets damaged. I will never buy another Whirlpool appliance again, if I can help it.

I am really disappointed because I purchased the refrigerator and now the dispenser display assembly is not working and the company does not have the replacement part to fix it. So now do I have to buy a new one???

I purchased a Whirlpool over the range microwave (model WMH3205XVQ) on 9/27/10 and have replaced the door now for the second time due to the plastic cracking. I also discovered today that the plastic has again cracked on the vent grill and the control panel. The door, vent grill, and control panel were all replaced on 8/19/2011, under warranty. It appears to me that Whirlpool has a manufacturing defect which they need to address with the consumers who have purchased these products.

I needed a new washer and dryer, as I sold my other ones with my last house. I have been so happy with the economy of a front loading washer, and the clothes really dont require pretreating because Tide and the washer take care of everything!

I purchased the Whirlpool Cabrio HE top loading washer and front-loading dryer about 7 years ago. It has been okay, but nothing special. Recently it began stopping in the middle of the cycle and showing an F51 error. Then all of a sudden the noise during spin was deafening. Brought out a tech, who came and did some eval. Left with some basic maintenance. Did a load, and happily no more F51 code, but still so very loud during spin cycle.Called again; tech returned and said that drum and shaft would likely need to be replaced to the tune of some $500. The same story as others have told. We should have bought the extended warranty. Like others, I also felt that washers lasted at least 10 years. And that seemed a short time given expectations in the past of 20 years of service. Im disappointed in Whirlpool. Even though Consumer Reports gives the Whirlpool Duet washer (new 2013) one of its highest reviews, I cant bring myself to buy another Whirlpool product. It appears to me that this warrants recall as well.

We bought our Whirlpool refrigerator model # WRT318FZDB02 July of 2019. We liked it very much. The beginning of January 2022 we started having issues with things freezing. A few days later nothing got cold. The appliance technician that checked it out said our seals on the compressor were bad and needed a new one. He told us we were better off buying a new refrigerator. I contacted Whirlpool support and they told me the same thing. Our previous refrigerator lasted over 30 years!! I would think Whirlpool would make their refrigerators last longer than 2 1/2 years!!

We bought a WRS325FDAM02 Side by Side Whirlpool Refrigerator and from day 1 we have been having problems with rust buildup on both doors. Bought it in July 2014 and have had the service people over to figure out the problem many times. They finally decided to replace the doors which didnt help because the replacement doors are doing the same thing. We have bought everything they told us to buy to clean and try and prevent the rust from coming back but nothing helps. Our warranty was ready to expire so we bought the extended warranty only to find out that cosmetic issues are not covered under the extended warranty plan... Stay away from this model refrigerator... Not only that we were then told the doors are not really Stainless Steel just some fake crap that looks like Stainless Steel. We paid good money for this refrigerator and have to deal with cleaning rust off the doors day after day.

It was about 6 years after purchase that the ice maker completely quit making ice. To change the filter you have to get down on your hands and knees to do so. If youre elderly, this can cause a problem. Overall, it was a good refrigerator.

I bought a commercial coin operator washer (Whirlpool washer model CAE2743BQ) for $800 and after using it for 4 months the washer stop working. The main board panel lights turned all and the washer did not start. Called Whirlpool several times and nobody could help me and told me to look online for a distribution center to get parts. The customer service only knew about regular washers not coin operator. The washer had only 3 months warranty from Home Depot and I was supposed to pay for all the repairs and Whirlpool would pay for parts. So far I spend $400 in repairs and the certified technicians could not repair the washer. They replaced the actuator shift, the main board etc, etc and nothing. The technicians reset the washer at least 10 times, calling Whirlpool tech support and the washer worked for one load and the main board lights stayed on all over again, the start button did not work. I sent a letter to the warranty department that I got online and they told me to call the same 1800 that I had called at least 50 times in the past year. Now it has been more than one year and the machine is defective. Technician said could be the soap that my tenants are using, or overloading the washer or an electric problem that they cannot identify. I gave up... I will not buy a coin operator heavy duty washer from them again. I requested a return authorization for a defective product and I did not get anywhere. Thanks.

A-10 error on display ultimately means needs a new pump. The washer (model WFC7500VW 2) is 3 months, 9 days old and is now unusable. I cannot get any service (under 1-year manufacturers warranty) because the sticker inside the door with the model and serial # is missing (i.e., it was sold to me by Homedepot.com without a serial # on the door label, sticker is intact and is brand new and apparently was printed without a serial #).I made multiple calls to Whirlpool in Benton Harbor, Michigan and finally spoke with Courtney (who states she was a supervisor) pretty much said all they will do is to reprint a label from the factory and I should have it in 7-10 business days. They refuse to stand behind their product and authorize timely repair of their product they sold to my without a serial # on the door tag from the factory. I have to wait to schedule factory warranty repair until I get the new label (probably 3 weeks plus without a usable washer). Courtney refused to contact me via email for any of her contact information or to supply verification of conversation or promise of a new factory label. Also, she refused to try to authorize any type of manufacturers warranty to fix the brand new unusable washer!

We bought a Whirlpool front door open washer machine from Best Buy on Oct. 2, 2011. We didnt start to use until our basement got finished. In November when the basement was ready, we found out that the machine didnt work at all. We called A&E factory service as suggested by Best Buy. They sent technicians 3 times in 2 months to check the machine. Now, it is 3 months later since we purchased the machine, the machine is still not working. We contacted Whirlpool, and they would not exchange to another machine, instead, they told us they will send another technician to check it once again. This machine costs us $800 before tax, but until now, it is still not working. Can you tell us what to do? We called Best Buy and they said this machine is under factorys warranty. So we called A& E service, who said that if Whirlpool called them, they will tell them it cannot be fixed. However, they need Whirlpool to call them because they work for Whirlpool. Is 3 month waiting not enough for a brand new machine to get fixed? And the worst thing is we still owe money to Best Buy creditor. Please help us to get rid of this! Thanks!

The gas water heater that we purchased has been a headache. Pilot went out several times. When we contacted Customer service they informed us that we would have to have a new kit put on it. We ordered that and it worked a while and then we started having the same problem. Just recently we had to purchase another part and once again we have cold water. Fed up.

Weve had the 3 door model (side by side fridge with chilled water inside and full width deli drawer, freezer on bottom w/ Icemaker) for 13 months now with absolutely no problems. Chilled water inside frees up door for more storage.

I bought a Kitchenaid dishwasher (It is owned by Whirlpool) from Trail Appliances. After 11 month the machine didnt work. It was under warranty. It took more than two months that they sent a technician to fix it. Less than one week after repair it broke again, same problem. Now we have to wait for another two weeks for technician to come. It is tough for us without dishwasher for such a long time. I learned Whirlpool is not a reliable company and I will never purchase products from this company any more.

Bought side by side in 2010 and after the first 3 mth the ice maker jammed up. Found out the dispenser door was not working right so it was change. But lo and behold the dame thing jammed up again within 3 weeks and the door is working. I will never buy WHIRLPOOL AGAIN. I hope they go out of Business. They are selling junk and they do not care. Made in American. Pack your bags Whirlpool. You are no longer needed.

On August 16, 2016 I received delivery of an Whirlpool under counter refrigerator that I ordered online from Home Depot. Model # WUR50X24EM. Five months later, on January 10, 2017, it stopped working, I called Whirlpool for repair. They referred me to their service company, I called the service company the same day. They had a repairman out on the following Tuesday, 1/17/17. The repairman said that he will need to contact Whirlpool to order a part. Whirlpool sent him the wrong part. After numerous phone calls no one from Whirlpool could figure out the correct part number. The repairman kept sending over pictures and information on the correct part, but this all went nowhere with Whirlpool.On 2/7/17, I called and started yelling. I had been very patient up to this point. I was finally offered by Whirlpool a parts research to determine exactly which part was needed. Plus a $50 Visa card to appease me. At this point, its been four weeks without a refrigerator and no one from Whirlpool has put any effort towards trying to figure out the correct part. On 2/16/17, I called Whirlpool again to find out if they had found the correct part. They told me that the new part had been sent to the service company and Whirlpool scheduled me an appointment right then for Monday, 2/20/17.So today is 2/20/17, the repairman came and went, Whirlpool once again failed, they lied because the repairman came out with the wrong part that was originally sent to him when he ordered the part back on 1/17/17. I called Whirlpool and asked for a manager. They connected me with the Resolution Specialist. I told her everything and pointed out that it has been six weeks without a refrigerator. She said she will take care of it and get the right part ordered. I asked her how long I should have to wait, cause at this point I have waited long enough. She said she will have an answer by the end of this week. I dont believe her, I feel as though Whirlpool is pacifying me. I dont understand why they cant order the correct part.I have no faith in Whirlpool that they will do the right thing or have any understanding on how inconvenienced they have made me. I have no faith to the point that I ordered another refrigerator from a different manufacturer. It will be here tomorrow between 8am-12pm. Oh, and Home Depot, they washed their hands of this a long time ago. And, I have yet to see the $50 Visa Card.

I just bought a house with a Whirlpool Accubake wall oven and after I did a self-clean, the oven quit working. It goes through the motions of working but neither element heats up. After replacing the elements ($95), I am going to replace the thermal fuse to see if that cures the problem. Whirlpools automated Customer Service phone service sucks. You cant talk to anyone about troubleshooting any problems so you spend money until you eliminate all possibilities.

The Whirlpool Cabrio washer was extremely expensive to purchase but is rusting out and the circuit board is going out. We have had cheap washers last longer than this one and just to purchase the circuit board will be more expensive than another cheap washer. These boards go out right after the warranty goes out and I think that they are timed to go out. (The exact same thing happened with our dishwasher and after the board was replaced, it has lasted many years). Whirlpool should replace these for free since they do not last that long and are very expensive.

I bought this Whirlpool America dishwasher because it was cheap. Even though Im Canadian, I like patriotism and I could get behind the American flag logo on the washer. Let me just say, if you like when food comes off your plates, and attaches to your cups, then this is the dishwasher for you. It is always a surprise when you open the door to discover which dishes have been cleaned, and which dishes have inherited the food particles from the now clean dishes. This appliance really helps you work on time management as you are required to wash all your dishes before you put them into the dishwasher. 0/10 would not recommend for anyone who wants clean dishes.

I purchased a Whirlpool upright freezer from Sears 17 months ago and it stopped working. I find the warranty is only 12 months. I contacted Whirlpool and they left a message on my answering machine that they would not be allocating any funds for the repair of this 17 month old freezer. I spent in excess of $600.00 and I am highly disappointed. I would never buy another Whirlpool anything.

Owned it for approximately 15 years and has never had any problems with it all. I would highly recommend this product because it is affordable and easy to care for. It even comes with a filter for water. Great refrigerator.

Purchased a Whirlpool Cabrio WTW7340XW2 washer approx 2 years ago. The machine runs so loud on the spin cycle you cant have a phone conversation or hear the TV over it and is leaking grease from the bottom. My mistake to not purchase the extended warranty but you would think a machine would last more than 2 years. I contacted Whirlpool online and by mail and they do not stand behind their product. I did contact a local repair shop and by our phone conversation was told it would be approx 300-350 to fix it and Im not putting that kind of money into a repair. Just want to let consumers know this machine is junk and spend your money on quality appliances, not Whirljunkpool.

Our first Whirlpool washer barely lasted 1 1/2 years. They replaced it with another one that broke within 9 months. When it worked, it was great... When it didnt, it either overflowed or did not wring clothes tightly on the second rinse.

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

I have a double door bottom freezer refrigerator manufactured by whirlpool. It is less than 2 years old and is an absolute piece of garbage! In less than a year the noise started, then the freezer became a refrigerator and my frozen stuff melted. I had a local technician come in and he fixed it but he indicated that the fix would not likely correct the problem. Sure enough, about 6 months later the same problem started all over again. Nowadays one is never sure where a product is manufactured. However, if Whirlpool had their products made by chimpanzees in the jungle they would be better than the pieces of trash they are now selling!

I bought a dishwasher Gold Series Top Control Whirlpool dishwasher at the Home Depot, April 4, 2015. Paid six hundred ten dollars and twenty-eight cents $610. 28. I noticed soon after that the top shelf falls off the rack when loading at front. I began loading from the back. It worked for a while but now it totally fall apart. The door will not close and I am unable to use the machine.

I purchased a Cabrio Top Load Washer and Front Load Dryer four and a 1/2 years ago and have had nothing but trouble with them! The dryer needs to be run 2 cycles to get the clothes dry. In that time I have had a repairman come to the house 3 different times to look at the dryer, which cost me over $200. They have had to replace the belt and inner pulley and then the sensor harness. Recently when they came they tried replacing the coils. It continues to give me trouble drying the clothes and I am very dissatisfied with it. A few weeks ago the washer broke. I have had repairmen come to the house 4 different times. Multiple times there has been a problem with the spin and drain cycle. All of the water would not empty out. I would have to run the cycle again. They eventually replaced the actuator. I continued to have difficulties with the washer.Then the machine got very loud when it would spin out sounding like a rocket was going to take off! The repairman came once again said it was the motor. When they returned with the parts and took the machine apart, the parts inside the machine had all corroded! The water had been leaking inside the machine, destroying it, and a black sticky buildup had formed! The machine was deemed unrepairable! I paid over $700 for each machine and am very upset about this. When I spoke to customer service they would not stand by their product because I didnt have the warranty anymore. After numerous phone calls I filed a complaint and gave a bad review of the support service and product that I received.Weeks later they called me and offered to have me purchase another machine at half price! I had already bought another brand washing machine and I asked them to apply the amount toward what I had spent on the new one. They would not and insisted the only thing they could do would be to have me buy their washer at half price. I told them I lost faith in their product and didnt want another one. So, I would not recommend the Whirlpool Cabrio washer and dryer, or Whirlpool products since they will not stand by them! I have pictures to prove what happened to the washer!

Cabrio Washer and dryer are about 3 years old. With washer a residue is left on clothes and require an extra rinse, sometimes 2. Also, clothes become unbalanced and I have to rearrange clothes, sometimes more than once. Washer doesnt go through rinse cycle on own, I have to manually make it rinse and spin. Both washer and dryer have rust on the tops and the writing is fading.

Whirlpool refrigerator Model type 14TFA seems to really keep things cold with good airflow in the freezer, and below shelves in bottom half are also keep cold adequately. Standard white appearance... somewhat boring.

I purchased a Whirlpool 40 gallon gas water heater from Lowes approximately 4 years ago. As of yesterday, the pilot will not light. I assume the t-couple is bad. But in the process of doing some research, I could not help but see that there is a quality problem with heaters manufactured around the time mine was. I dont have the model number with me at the moment. I would like to know what the permanent fix is for these heaters.

I purchased refrigerator in 2010 through Sears. The freezer door began collapsing (like the air was being sucked out) and Whirlpool sent a replacement. I should have known at that point - they had over 20 in stock instead of making it to order with a several week wait as the rep expected. I complained again (out of warranty for the refrigerator, but less than a year for the replacement door) and was given the too bad, so sad - next question routine. Now the freezer wont hold frozen food. If I turn up the dial, I end up with frozen lettuce, etc. So much for Whirlpool! Im not so much angry at this point as I am talky - at the grocery store to perfect strangers, at church, etc. Im disappointed that Consumers didnt respond - they still rate Whirlpool fairly high - makes me doubt Consumers, too.

I have a Whirlpool top-loading washing machine model 3LA5580XSW3. The timer switch is not working and I have been told that spares are not available. Is this true? Everything else works well. Please advise as I really need a new timer.

We purchased our refrigerator about five years ago and we have dealt with it freezing up constantly. The coals and vent are at the bottom of the refrigerator. I believe that is a lot of the problem. We have continuously blowed off the coals to keep it from freezing up but sometimes its still freezes up. I do not recommend the two-sided door Whirlpool refrigerator.

Have had no problems and we have both washer and dryer Duet and love them. We need to make sure we keep the washer door slightly open to avoid mold. The dryer lint filter is a little difficult to vacuum out.

I purchase almost four thousand dollars on WHIRLPOOL appliances this month. From: HOME DEPOT 114 FEDERAL RD DANBURY CT. Received the items a week and a half ago 9/15/18. I was told to exam item no scratches, dents etc. I did that and had them put in place. I didnt get a chance to use washer until the fourth day. At which time realized it didnt work. Went over to store and they gave me Whirlpool repair phone number. Called and was told they only repair Mon - Fri 8am-4pm. I work every day until 5pm and off weekends. Told Whirlpool repair just that. THEN I TOLD by girl I was speaking to (Whirlpool repair) I COULD JUST RETURN THE WASHER TO THE STORE (Home Depot) MYSELF. I WAS FIT TO BE TIED. I told her, What should I do? Carry it on my back? I have never been treated so poorly. I just moved here from Florida, started a new job. I cant take a day off to have the washer that should have worked fixed. I will never purchase anything else from Home Depot if this is how Im treated, and Whirlpool their customer service stinks!!! So now Im stuck with a washer that doesnt work and a company (Whirlpool) wont accommodate their customer. (Whats wrong with this picture???)

We bought all new Whirlpool Gold appliances for new house. Fridge stopped cooling within 8 months, placed warranty call, couldnt get to us for a couple weeks (this is in July). Was told everyone was having problems...so sent us a brand new fridge...happy!! Little over a year later started having problems with this one and was told no warranty, didnt transfer to new fridge and no one offered to sell us a new one at the time, so repairs were out of our pocket. Had new condenser installed, still no ice, had circuit board installed, got ice but refrigerator section isnt cooling after almost $700 out of pocket...dont waste your money on a Whirlpool. So disappointed.

After 2 years the motherboard failed on my Top load Cabrio washer. We had to spend $300.00 dollars to get fixed. When we called Whirlpool to see what they would do about it, they actually offered to sell us the board for $345.00 dollars and a 1 year warranty on the board. They actually wanted us to pay more from them than a local repair service. DO NOT BUY THIS MACHINE OR ANY OTHER WHIRLPOOL PRODUCTS. Also does anyone know of any class action lawsuits surrounding their obvious use of defective parts?

Talked to tech & checked the manual for testing the thermocouple on my natural gas water heater. Everything checked out fine but pilot wouldnt stay lit. Tested thermal switch.... everything. They said replace the valve/thermostat. Still no dice. Turns out the thermocouple was cracked on the inside near the burner assembly & would give passing readings on the voltmeter 9 out of 10 times. If you have any pilot problems, replace the thermocouple first. Was only 10 bucks. I keep a spare now. Dont forget to vacuum any dust from the fine mesh screen on the very bottom. Fresh air supply.

Weve had this washing machine only a few years, and our household of 2 probably averages 1 load of laundry per week. Weve always had the same problem everyone has with the detergent stains on clothing and having to rewash loads, and the only remedy weve found was using the oversized loads setting and rewashing a load. The last straw was 6 months ago. It quit going through a complete cycle and would not spin out without resetting it. Then it quit spinning out at all. Service Guard, a 3rd party warranty company, diagnosed a faulty motor and ordered a replacement. After a long delay Whirlpool advised it was back-ordered for 3 months. A week ago Whirlpool advised them it was now back-ordered until 5-27. They did not know whether wed ever obtain a replacement motor. After taking clothes to our sons house for a couple months to wash, we purchased another used machine to use until ours is repaired. It is beginning to appear that machine may be our permanent machine. This is a pretty sad testimonial about whirlpool. We have always used Whirlpool appliances but appears we may have to switch brands. And it certainly does appear these low water machines are garbage. Very disappointed in Whirlpool.

We bought our washer in on 2011. Within a few months, the washers behind the screws on the top began to rust. Now less than two years after purchasing this high efficiency and expensive washer, not only are all the washers rusted on the plastic lid but behind the the lid and the side of the washer is rusted. Very disappointed and recommend that you do not purchase this machine.

My fridge is less than a year old. Ive had issues with the part where the ice comes out to fill the trays. Now, I have no ice at all!! My product is less than a year old and this will be the third time Ive had to have someone out to fix it. I called corporate to ask them to stand by their product and ask them at what point they would just replace the whole fridge! The girl I spoke to never once said, Im sorry for your inconvenience! I now have to go without ice for a whole weekend and again wait around from 1-5 p.m. in Arizona with four kids to have ice!!! NOT HAPPY AT ALL!!!

I have always used Whirlpool washers and dryers. There are many models to choose from to meet a families needs. I can only remember one time when I had to replace an operating part to improve performance.

Whirlpool Cabrio washer - Its been a month now and still the washer is not fixed. The repairman through Lowes warranty service is the worst by far I have ever dealt with. I had new transmission put on, still wont agitate and smells hot. The washer is only 18 months old, well taken care of. This expensive hunk of junk is worthless and the aggravation for all this mess is worse. I called Whirlpool 2 times. The first time, I got a call with the standard oh so sorry bit. Oh boy, that gets the washer fixed. Not. I blasted them and Lowes again. I have had it with this mess. The repairman is supposed to contact Lowes a week ago for replacement. He has done zero. I called Lowes to check. How can they sell this junk to customers who pay for this washer? They know it is junk, Lowes and Whirlpool, so do the right thing and recall the junker for refunds to consumers.

This was the first new appliance that I had actually ever had and I purchased it in October of 2010. After four months, it started make a grinding sound. I called Whirlpool and the repair man replaced the motor. Approximately four months after that, the lid got stuck and the machine would not respond. Same routine as before, but this time the transmission was replaced. While the machine was apart, I noticed the white insulating panel from the bottom was brown in a spot and looked as if it had gotten hot. A month before the 1 year warranty expired, the washer started making an intermittent grinding sound nearly identical to the sound made when the motor went out. This time a different service company was sent out my Whirlpool and the said that nothing was wrong. Now, the machine is out of warranty and has stopped cleaning close and during the spin cycle the you can hear water running into the machine constantly. Last months water bill shows a 40% increase in water consumption when nothing has changed to incur a larger bill. Seeing all these comments makes me wonder why the heck nothing is being done to force recalls on such poor products. Consumers should be treated with a lot more respect than this. I will never recommend a Whirlpool product to anyone I meet. In fact, I will strongly discourage anyone who is contemplating buying a Whirlpool washer machine.

We purchased this large 4 door refrigerator in December 2018, from Costco in Florida, having in mind with the 2 years Manufacturing warranties and 2 years of Costco warranties above the manufacturing warranties. We didnt expect any problems for the initial 4 years. Up on delivery some parts of the unit was missing, delivery guys said they will make a report for the missing left drawers and the parts. We did not have any manuals how to setup and use. After we called the customer service they send us the operating manual.We encounter several other problems with this unit and the most recent one to our surprise the warning light to change the water filter was on. We hardly using the water from the fridge because of the having monthly spring water delivery service. We called customer service and after explanation of our concern and following their instruction the light was on. Finally we were told that whether or not using the water filter has to be changed every 6 months and send us the additional service warranty contract which is $411.95 for 3 years. We still have 3 years 4 months remaining from our original warranty.

My washer is at least 15 years old. When we bought it we had two school aged children at home. My husband and I now have an empty-nest and we have not had any service calls or break downs since we purchased this machine. It still cleans our laundry very well and we are getting our moneys worth from this washer.

I purchased Whirlpool Cabrio on 04/06/2017 at Best Buy in Lake Worth. The washer stopped working last month. I went to Best Buy to complain. I was told to contact Whirlpool which l did. Was on the phone for over 2 hours with representatives. Finally l was told a service person will come take a look and tell me whats wrong with it. The service person came after one week out. Told me he has to order parts and it will take a week for the parts to come in. That his company may send some else to come and fit the washer. Meanwhile l took off the day from work.Now today 08/08/2017 the service company that Whirlpool contract with sent another service person with the parts only for him not to be able to repair the washer. He has to order more parts and it will take another week or so. I was so upset called Whirlpool, spoke with two different representatives. All they could say is sorry for the inconvenience that l have to wait until the service person comes out again with the parts. And if he cant fit thats when they will be able tell me if it will be replace. Bottom line is that l will never ever buy Whirlpool products again.

I purchased a Whirlpool refrigerator in Aug 2012 model G16FARXXF05 and in July 2016 the compressor died. I researched refrigerators before purchasing and was told by every store I visited that Whirlpool was probably the best and with the least problems. Unfortunately, for me that was not the case. I guess anyone can get a lemon!!!

Ive had the WDF510PAY dishwasher for 3 years and the circulation pump broke. To be more specific the impeller inside the circulation pump warped and then basically got lodged because it became oblong and then it wouldnt pump water to the spray arms etc. I bought a new pump because the warranty only last a year. The pump cost around 90 bucks. After not even 1 full year this factory replacement pump failed again. I reviewed other Whirlpool dishwashers more expensive and I found they all have this same junky circulation pump. Im not sure of a better dishwasher but I would never recommend a Whirlpool dishwasher again. They also use the same circulation pump in Maytag and many other brands. Whirlpool or whoever designed and sold this pump to Whirlpool should be tracked down and beaten. Simple products like dishwashers should last more than 3 years. The technology is nothing new. A product should last 10 years at least.

I had the first microwave for 6 years. My husband messed it up so got a new one, same over the stove type. It has lots of programs. Its a rather large microwave, plus it has a steamer which cooks vegetables with steam while I am doing the rest of the meal and whats more important is its quiet. The site is fantastic not just in width but in depth. The best thing about this microwave too is that it has a frozen cycle which does not partially cook the food like most microwaves and the defrost is the same, it does not partially cook it actually defrosts completely without cooking it. This is by far the best microwave I have ever had, and I wouldnt want any other brand. It might cost a little more than the usual brands but its worth it. I also have a mini Whirlpool on my Countertop for my grandchild to use so he keeps away from stovetop at all times.

My 79 year old grandmother hasnt used her Whirlpool washer in 5 months because of defects that Whirlpool USA thinks they are going to fix. Really??? How long is she going to go without being able to use her washer that she bought from your company? Is it going to take a year? 5 months!!!! I should be billing you for all of the out service of laundry we are having to pay for because of this inconvenience. I have never experienced worse customer service and more of a waste of my time and my dad’s time. I hate posting this but the only other option is therapy for my family from dealing with this insane issue.

Bought this fridge at Best Buy because it was beautiful and thought it would go perfect in my new home. We allowed the fridge to regulate for 72 hours (even though it only needs 24) and it didnt cool properly or make ice. 3 calls later to the 800 number (along with three scheduled repair visits) and Im getting the run-around. 1st excuse was that I needed to order parts. 2nd excuse was that it was a bad sensor due to the manufacturer. The 3rd excuse was that the fridge door wasnt aligned properly, thus not sealing properly and not allowing the fridge to regulate, which causes it to freeze over. My ice maker also hasnt worked once in this entire ordeal. The issue still isnt resolved and I am vowing to never spend thousands of dollars on this brand again. Spare yourself the headache and go with a less glitzy, more trusted brand.

The board manufacturer number W10312659 went out. They replaced the board. The oven was 6 months old, luckily was still under warranty. We didnt purchase a extended one because mostly it had a good name and brand. Well after a year and a half the board went out again. It gives error code H5P which there is no error H5P. So the boards out. It is very costly and thats with you doing your own service. Never will I buy another Whirlpool stove.

This French Door refrigerator looked beautiful. There are only two of us in the home. We purchased it at the end of 2014 and it just keeps getting worse. The front of each shelving has cracked. They look like they are dried out plastic the way it cracks. The drawer tracks have seem to keep crumbling pieces off. This is not a cheap refrigerator by no means, this is the first time buying Whirlpool, and I believe the last time.

I purchased a Whirlpool dishwasher and have had it repaired four times so far. Last time they replaced the main computer located in the door. I attempted to use the dishwasher tonight and it is completely dead once again. I usually have had good luck whirlpool appliances. After all these problems will no longer be using this brand. I contacted the store where I bought it from, Famous Tate. The first time it stopped working just a month after the manufacturers warranty ran out and they were absolutely no help. So in the future, I will no longer buy any type of Whirlpool appliances.