Bought a Whirlpool French Door, Bottom freezer mount appliance from Lowes in Jan 2014. Model WRF990SLAM00. Jan 2015 the freezer part stopped working. Whirlpool approved repairman came and knew exactly the problem because he was aware of this being a consistent issue with Whirlpools. He contacted Whirlpool and they quickly agreed to send repair kit for FREE. Took 2 wks for parts to arrive, and neglected to send along required tool/gauges for repair to occur. I called Whirlpool C.S. and they claimed they knew nothing and said our fridge was on no problem list. I had repairman call Whirlpool and they claimed appropriate tool/gauges are no longer available! This fridge is only 1 year old!!! Now we are completely ignored. Whirlpool will not even talk to us about help of any kind. HORRIBLE customer service!!! Crappy appliance! After thinking our Whirlpool appliances were a good investment, I will NEVER EVER BUY WHIRLPOOL AGAIN!!!

I purchased a Whirlpool refrigerator, model # ED2FHAX005, serial #SW1126490, two years ago. I have nothing but trouble with the ice maker. It keeps jamming up with frozen cube. While under warranty, I had it fixed but since then, it has happened twice more. The repairman who fixed it said there was a part missing and a part of the unit was melted. Not only that, but the plastic is coming off on the handle. Nobody at Whirlpool will help me. Too bad, there is no warranty anymore. This refrigerator is a lemon. I am so sorry that I purchased it.

My mother has had this stove (Whirlpool Accubake) about 3 years. She does little cooking. On June 24, 2015, herself clean activated, probably for a few days, this is normally 850 degrees. She is 84, does nothing with this stove, certainly not knowing how to hit the clean button and HOLD the Start button for 3 seconds... this caused the stove to billow smoke out of the oven and encompass her entire home. No fire, but was caught in time. The fire department had to pry open the door as it would not unlock.

Do not waste your valuable dollars on this refrigerator. Not even 5 years old and have had nothing but issues with this fridge. The ice maker quit a few months ago, started leaking water from somewhere behind the wall panels and now the freezer door is frozen shut and the refrigerator section is warmer than the outside air. Did I mention that this refrigerator isnt even 5 years old yet? A piece of junk is a piece of junk and this fridge is a piece of junk!!!

My complaint is basically the same as all the others. Clothes do not come clean in my brand new Whirlpool washer. Ive had two other Whirlpools, and they were fine. This one, however, is a piece of junk. One of the main problems is that the washer is designed to use only lukewarm water, even on the hot setting, it does not use hot water. Another problem is too little water. Another irritating factor is the constant locking of the lid. Another problem is the constant starting and stopping of the agitator. This cannot be good for the motor. Im at the point of giving away my new washer which Ive had for exactly one week. This is a totally inferior product, and I feel that I have been really ripped off.

I have a gas range Model WFG540HOESO Airlift self clean. When anyone reaches across or leans against the range, ever so slightly, the knobs turn and gas is released. It is EXTREMELY dangerous. The Airlift self clean has never worked. When the repairman contacted the technicians at Whirlpool, they told him that there was nothing they could do. In other words, I am stuck with an oven that will not self clean. The water in the bottom does not even come to a boil.

I purchases a Whirlpool 32 Cubic foot 3 door refrigerator in stainless model WRF992FIFM back on November 29, 2016 from Costco. I noticed that it was not making ice and that the refrigerator was around 50 degrees. This was on October 21, 2017. I called Costco and they contacted Whirlpool who sent out a service person on October 25. I am still without a working refrigerator and it is November 9, 2017 as I am told that a circuit board needs to be located.I have called both Costco and Whirlpool and no one seems to be worried about it. I was told by Whirlpool that if a part is not available by end of day Friday November 10 that I will be considered for a replacement. Considered really? I have never experienced such deplorable customer service on both Costco and Whirlpools part. It appears that this model is a lemon as there are large numbers of complaints on numerous websites. I asked for a refund due to the bad reviews and lack of parts and was denied. I will call on Friday for an update.

I will never buy another Whirlpool again or recommend them to anyone, and discourage anyone from buying one. I bought a Cabrio washing machine just over 2 years ago and yesterday I received an F51 error code. The manual says that this code requires a technician to come a check for repairs. Well, before I do anything I google the problem, and lo and behold there are thousands of complaints about this issue with the Cabrio models. Some saying that what needed to be replaced were a control board ($280) and a rotor (unknown amount), not including the price of labor. Some said that Whirlpool knows about this problem and they covered the parts and repair. This didnt get my hopes up, but I called customer service and of course they said that there were no reported issues with the model and that what I found on the internet was probably an older model. Of course! The lady on the phone told me that they would not cover the costs and it would be anywhere from $300 to $500 depending on the route I wanted to take. That is a 1/3 to 1/2 the price I paid for the machine. This is ridiculous! I am tempted to just get rid of the washer and go with a better company that actually cares about their customers. This error code was definitely something they know is a big deal if there was nothing I could do about it other than call a technician. I paid almost $1000 for a machine that has barely lasted 2 years before I have to pay money to have it fixed. Not a company I would ever purchase anything from again!

Purchased a Whirlpool double door refrigerator and within a year the freezer and refrigerator doors were severely out of line. Called repairman who said the risers were broken, they were plastic and needed to be replaced. We did that. The doors were again out of line so badly that you had to push the refrigerator door side hard to get it to close. Repairman came today and stated he would recommend ditching the refrigerator as the risers in the bottom of the refrigerator are made of plastic and will continue to break. He leveled the doors but stated that they will continue to become out of line again.The repairman stated that this is a design defect in the Whirlpool refrigerator and he has replaced the risers in many of the refrigerators repeatedly. As if the refrigerator isnt enough, we own a Whirlpool Duet Washer and Dryer. Within 3 1/2 yrs the motherboard went bad in the washer and we had to replace it. The part and labor was almost $400. Whirlpool considered us a valued customer and offered us a comparable washer for $500 and they would take ours away for $20 extra. Only problem is that our original washer was $1,000 and the comparable was not as large as the one we had and did not have the stainless ours had.All I can say is if were valued customers I would wonder how they treat their less valued customers. All of this is to say that I will no longer purchase any Whirlpool products. Not only are the products below par but the customer service is non existent. They really do not care if they lose customers or not. They dont want to hear your woes about their appliances.

Purchased Maytag Washer and Dryer online from orange big box home improvement store. Washer had a twisted drain hose inside so it wouldnt drain right. Fixed that myself, but it still wont drain right. The spin cycle is weak at best - towels require a second, sometimes third, spin cycle. The dryer does not heat up like it should on the standard setting. The end of cycle buzzer/beeper on both units is truly pathetic... you better be within 6 feet of the machine when the buzzer goes off or youll never hear it. Having worked for a blue big box home improvement center for 7 years installing appliances, I know all too well the rabbit hole Whirlpool is trying to push me down. All I want is to return the Maytag and go back to a Whirlpool, but the not so pleasant lady on the phone with Whirlpool said all they can do is send out a technician, no returns on appliances. Buyer beware, be very aware!

My elderly parents had everything they own destroyed in Hurricane Sandy. After rebuilding their home, the new Whirlpool washing machine was broken. Whirlpool refused to disconnect and remove the machine that was obviously broken before it arrived. This is something that no one should have to go through. It is appalling and bad business. Through the kindness of friends, we had several male friends help with the removal. Truly shocking, that this is how Whirlpool handled this situation.

I have had my refrigerator for more than 10 years. It is a standard refrigerator with no extras and I have never had any problems with it. I think things that dont have too many extra built into them are better with not so many things to break down.

Whirlpool 5.3 Cabrio. This was the worst experience ever with a washing machine. My first cabrio did not work at all. My second one gave out after 2 weeks. It would not spin. I got my money back and would not recommend this washer.

I purchased a new home in 2005 and equipped the kitchen with Whirlpool appliances. Every single appliance has broken at least once. The refrigerator ice-maker has been repaired once and replaced twice. Some of the control panel buttons on the dishwasher work some of the time. Other times we have to strike the panel to make them work. Weve had to replace the handle on the microwave door twice at nearly $50 a pop. And the motherboard on the dual-oven has been replaced once. I will NEVER purchase another Whirlpool appliance for as long as I live.

This range is easy to clean, easy to use, multi functional burners, easy to use oven and very nice looking. We use propane instead of natural gas and the conversion was quick and efficient. We absolutely love the griddle.

After careful research, I purchased a Whirlpool microwave 2 years ago. Model WMH2175XVT-2. It looks brand new. Three months after the extended warranty expired, my microwave wont heat anything. Ive tried all the suggested troubleshooting in the manual. When I called Whirlpool (the number right inside the microwave door) I get a recording that asks me if it has been more than a year since my purchase. I can only say yes because even the extended warranty with Sears had expired by three months. Then Im directed by the auto-operator to schedule a repair service. Im fuming and seeing dollar signs and no human to talk to, so I hung up. I googled my problem and was asked to pay $50 by an online repairman, so I clicked out of that window not wanting to sink more money into a bad purchase. Then I found a website from a consumer saying the Whirlpool Company admitted it was a bad magnetron with this model and that they have had a lot of problems. They should have recalled this microwave model or offered to repair or replace it for free. I have just decided that I will no longer purchase Whirlpool products. As soon as my oven and dishwasher die I think Im going back to Kenmore products.

Dont buy this washing machine. All of my clothes are dingy and gray. I paid $1,751.96 for this set. What a big waste of money. Sometimes the clothes come out with dry spots and then some come out with lint like they have gone through the dryer and yet they are coming out of the wash. Often they are in a very tight large ball in the center of the machine. I distribute evenly around the machine and I dont overload. The brilliant engineer that decided the machine did not need a soak cycle is a person that has never washed clothes. Wish I would have taken pictures of some of the soil still left on my clothes.

I had this dishwasher for about a year. It was a great purchase for this model and the price was reasonable. The dishwasher is very quiet and wash dishes wonderfully. The only exception is it does take a long time to wash dishes. The cycle are long.

I bought a Whirlpool top loading washing machine with dryer on top, model # WGT4027EWo, last August, not even 3 months old and noticed the lint was not coming off the clothes. We tried cleaning out the washing machine with vinegar, wiping down the sides, using smaller loads and even used the gentle cycle. Nothing helped. We have had 2 different repair men out and they said there is nothing wrong with the washing machine and to put the clothes in the dryer and use fabric softener. I have never had to use fabric softener in my washing machine to get my clothes clean. When reaching out to customer service, I have spent over 2 hours and no satisfaction. They state that the technicians say there is nothing wrong with the machine. I was told by both of the technicians that they removed the lint trap from this machine, but no one is taking responsibility. My whites have blue lint and my darks have white lint, so too strong an agitation, as suggested by one repairmen is completely wrong! What to do when you spend over $1,000 on a washer/dryer combo and they dont work correctly and Whirlpool doesnt stand behind their product? Honestly, I will never buy another product from this company, and I 60 y/o and never made a complaint before about a appliance in my life!!! I dont even think I can give them 1 star! DO NOT BUY WHIRLPOOL - CUSTOMER SERVICE IS HORRIBLE!!!

We purchased the Top Loader Cabrio in 2006 for $1100. About 1 yr. later it just stopped, but was covered under a recall. A year later it stopped working again and cost $400 plus we bought a 3 yr. service contract for $350. A few months after the service contract ended, the spin cycle got very loud and it started leaking grease and water. It now need a ball bearing and $600 of work. So now we spent almost $2000 for this washer in 8 yrs. Our Maytag was $400 and lasted 15 yrs and we gave it to someone else who is still using it and we never had it repaired. It sounds like Cabrio customers have been complaining about the same issues for several years but they keep recurring and Whirlpool is doing nothing to correct them. We are not putting more money into it after reading all the complaints. We are buying another washer and another reliable brand. I would have been a customer for life because I did like the way it worked and cleaned, although I hear so many people had problems with that so I am not waiting for that to fail too. And I recommended the Cabrio to several people who bought them and now I hear they are starting to have problems. You should stand behind your product and correct these problems and recall or fix them at a reasonable cost.

After one of the door shelves in our new refrigerator cracked, I ordered a new shelf from our local agent Neuman Appliance repair in Ashmore, in July of this year (2014). I was told that it would take a while as Whirlpool were notorious for poor service; however, it is now the middle of September, and we are still waiting!When we ordered a new part for our dishwasher from Fisher and Paykel, we received the part in just 3 days. I mention this to give an idea of what good service should be.

My wife and I purchased our new home in November 2014. The house was a foreclosure and therefore owned by a title company who gutted the home and installed all new appliances. Less than a year of ownership, the ice maker on the side by side fridge broke after normal use. Not having proof of purchase, I appealed to Whirlpool given the nature of my situation. They did NOTHING but try and sell me a new service agreement they offer to have it fixed. They cared little about my brand loyalty, situation or circumstances - all they wanted was to make more money off of the consumer. What ever happened to companies being accountable for the products they produce? What ever happened to companies wanting to do the right thing in order to retain loyal customers and increase satisfied word of mouth? Stay clear of Whirlpool... Theyre only out for themselves.

I have had this washer for a little over one year, it now does not work! I had a service tech out to look at it.. The motor gets too hot and the switchboard stops working. I have called Whirlpool twice and the options they have given me are not good! Basically it would be about half the price of a new washer! I should not be having these problems with a washer this new! I am very disappointed with Whirlpool and wont purchase this brand again!

I purchased Whirlpool Duet HT front-load washing machine with model #GHW9400PLO. After a year of owning the product, failure codes continued to appear. I have followed the direction under the troubleshooting page which said to cancel and unplug the unit. After doing this over and over, I finally took the top lid off to inspect the problem. A ribbon cable was torn due to the top lid rubbing against the lid and the drum. I called Whirlpool and this was not covered (go figure). I then asked for the ribbon cable and they said they cannot just supply the ribbon cable and that I would have to buy the user interface which is $191 plus a $35 core fee because they re-bill them. What a rip off. A ribbon cable from a computer store would only cost $10.00. After that repair the Micro Machine control went out which is code F11. Code F11 is all over the web because this is a defective part that Whirlpool should do a recall on but why do that when they can charge $310 plus, get this another $35 core charge because they re-bill them? If you are not mechanically inclined with these parts plus labor you could have bought 2 washing machines. But who in the world would buy 2 pieces of junk right?Bottom line is: do your research and buy from a company that will stand behind their product because Whirlpool will not! They know by the number of parts they ship out that that part should be recalled.

After 1 year and 5 months, my old side by side Whirlpool refrigerator stopped working. The melted ice caused floor damage and ceiling damage of the floor under.

We recently bought a Whirlpool front loader even though the reviews kept mentioning mold and odors. I discovered that there was a water buildup in the soap dispenser so after every load, I remove, clean and dry the soap dispenser. The machine does a great job on cleaning clothes and I am following other suggestions on cleaning the drum from time to time. By the way, I bought my machine at Lowes from the scratch and dent department and with a little negotiating, I paid half price! Good deal and so far, good machine. Good luck and remember to remove and empty the water from the soap dispenser!

We purchased a Whirlpool Cabrio for $1,100 because it was the largest capacity washer in our price range at the time. It has had very little use as I typically take my clothes to the laundry mat since it is anything but large capacity. I have always had problems with the buttons malfunctioning but I went to empty a load and the water was still standing in it - I got code ld and realized that the entire tub had broke off and dropped into the bottom of the machine. Where is the class-action law suit? I want to be the first name on it. I dont have $1,100 to waste on junk. Whirlpool should be ashamed.

Whirlpool Quiet Partner II Model # DU1055XTUS1 - We bought the dishwasher in Aug 2010 and after the 2nd yr, it started to occasionally shut off by itself in early cycle. After 3 yrs, it now shuts off repeatedly... needs to be restarted at least 15 times. It use to shut down early in the cycle. Now it shuts off whenever. I should have read the reviews on this dishwasher before buying but it was on sale for such a good price. I guess I got what I paid for. Just keep in mind that Whirlpool dishwasher seem to last only 3 years. I guess thats also why their warranty for electrical parts is one of the worst compared to other brands.

I have both Whirlpool washer and dryer. These are my second set. Whirlpool is reliable & long running. I love this brand! My dryer is six years old and the washing machine is nine years old. Never a problem and they do about six loads a week.

We bought our Whirlpool washer (WTW5700XWO) in April 2011. This machine has so many issues. Lets start with it not getting our clothes clean. Some clothes never even get wet. Then on the other hand, there are times when the clothes come out soaking wet, like it never went through the spin cycle. (We know it did because its super loud!) Recently, it started shutting off during the wash cycle. Sometimes, it doesnt release the soap or the fabric softener. I am so frustrated with this machine. There should be a recall. We paid $700 and now well need to go and shell out more of our hard earned money to buy something that actually works. I will never buy another Whirlpool appliance.

Bought the washer on November 2013. Today 1 August 2016 the driving motor broke. The cost of the motor is 650.00$. I will not buy another Whirlpool product ever.

We have had our Whirlpool Cabrio washer for quite a few years. I agree that the machine is a piece of garbage. Every load is unbalanced. You have to stand there when the spin cycle starts, with your finger on the pause button, so you can rebalance the load, which is no easy task. My 80 minute whitest whites cycle took 2 1/2 hours to complete. Thank goodness I started the load at 5:30am. I hate this washer and anytime I am in an appliance store and see someone looking at it, I inform them it is a piece of junk. I havent contacted Whirlpool because I know they wont help with any issues were having.

Lost two freezers of meat in this Whirlpool. Changed Motherboard twice. Wouldnt keep ice cream frozen. Tech told me I was buying cheap ice cream. Was told by Whirlpool that they dont replace freezers. Received a call from another WP rep who did replace it. Waiting 4 weeks now because trucking company wont come up my driveway in snow. It was here once out. Driver didnt know how to change unit out. Waiting for exp driver now.

I have owned the machine for 1yr and 6 months, bought new from reputable company. The washer always had kind of a clunk sound which the manual says is normal. Clothes would have white marks and streaks after was but disappear when dry. Clothes would seem damp, never like they were completely washed. Went to do a load last night and thats when it stopped working. Powered on, cycle selection was fine, lid locked, typical clunk noise, then nothing, no water. Paused the cycle, lock lid light flashed but didnt unlock. Machine powered off on its own and unlocked. I powered it back on after 30 minutes and it wouldnt let me change the cycle, panel selection was frozen. So I powered it off and contacted repair. They think its the water inlet? Pending repair to see for sure. This is not OK! I had an older machine from the 90s that was still working before I bought this one. So sad to have this type of product from this company.

The refrigerator I purchased a week was a dud. Two days ago I received a replacement for a new unit with the same brand and type purchased a week ago from Lowes which never cooled properly (never even froze water into ice), and the coolest it got was 45 to 50%, after three days, with the coldest settings. This replacement works great. Cools like it should. Freezer at 0 and refrigerator cabin at 35 degrees to 40. Lowes was right on top with their service and callbacks - I give them an A for customer service.

My refrigerator has needed several repairs in the 5 years since purchased new. Several plastic parts (bins, handle, etc...) have cracked and ice maker no longer works. Dont think I would purchase another Whirlpool major appliance if at all possible, as I am deeply dismayed at how this one has held up.

I purchased this machine about a year ago and it is the biggest piece of garbage on the planet. The biggest problem is that it will not spin if the load is even slightly unbalanced. It does not clean the clothes. If you try to rebalance and spin the load, it adds more water and then gets stuck in a cycle where it drains and adds water forever. Do not buy one of these. I am finally surrendering and buying a different machine. A total waste of money.

The agitation is too loud. I called Whirlpool customer service and said I wanted to return the washing machine because it was so noisy. Whirlpool customer service agreed that it was noisy and said they would send a technician out. Whirlpool customer service never told me the technician they were sending would cost me 25% of the washing machine cost. The technician said this is normal all machines are this loud. Now I am out the cost of the washing machine plus the cost of the technician and all I have is a very noisy washing machine. Im a real satisfied customer. The machine was bought 12 days ago.

We purchased in July 2016 from Best Buy. Very nice product. Our former Whirlpool had lasted 20 years and was a work horse for our family. The new one began not freezing ice cream in November. Then, it would periodically freeze things very well and then not freeze items fully. We contacted Best Buy thinking we had a lemon. Worthless - no help. Told us to contact Whirlpool directly. The repair person came out today and told us that our refrigerator cannot be in our garage outdoors because the energy efficiency of the refrigerator causes it to shut off when the surrounding temp drops below 54F. Our former Whirlpool had been outdoors in our garage in that spot for 18 years, no problems. The new models now no longer operate if the air cools down around them. What!? There is no warning information, no sales information, no way to learn this until after you shell out 1000 dollars and lose your frozen food. It is in the manual in fine print, but we didnt read the manual cover to cover when we got the refrigerator, and we sure didnt read it BEFORE we bought it. And no one at the store, nor the installation people who represented Best Buy as paid installers told me I couldnt have this outside, even though I specifically told them I was buying it for our outside extra fridge and freezer to replace the old one, and the installers installed it outside. Technically our refrigerator is working as its supposed to apparently. However, I think it should prominently be noted on pre-sales materials that it must be operated indoors only (in climates always >54 degrees). Now I have a new refrigerator that I cant use as an extra in our garage. Apparently all the new fridges are energy efficient like this and shut off below 54. I cannot find any info on the internet about this, or any other complaints about a similar situation to mine. How does that make any sense? Freezing is 32 so any frozen goods will thaw, by default, always, if the machine is in cool environments. Phooey on this design spec. Dumb engineers.

We purchased a Whirlpool hot water heater approximately 4-5 years ago and have had problems with the pilot staying lit. I contacted Whirlpool and their trouble shooting included doing a draft test (I am a teacher not a plumber) and removing the closet door that houses the unit. I am very frustrated by this entire ordeal and would like if they would replace the entire unit. At this point I dont want another Whirlpool product. The plumber made a service call at 12 noon and by 3:30 we had luke warm water and by 6:00 pm the water was ice cold! I will never recommend any Whirlpool products.

In less than a year my gas range required a new knob because it froze in place. They covered that but not the 4 new knobs since. I must clarify, its not actually the knobs but the thing underneath that my husband has had to replace ever since to our expense and time. Also in less than a year the paint under the knobs totally fell off. We contacted them about that and the reply was paint wasnt covered under warranty. Obviously they used heat resistant paint on the range top because that is perfect condition even with the constant cleaning, but the angled front where the knobs are I had to sand and repaint, not a good look for the stove. They really couldnt have just used the heat resistant paint for 2 1/2 farther? Just horrible quality and worse service. I used to be devoted to Whirlpool but since buying my new refrigerator - Samsung 100 percent from now on!

We purchased this machine new less than 6 months ago. We found that it is not cleaning our jeans. We cant even work cattle and get our jeans clean. I called Sears and Whirlpool and told them it does not clean our jeans. They said it was under warranty and that they would come out to see if it was working properly. Well they said it was and then sent us a bill for $77. They said Customer Instruct was not covered under warranty. I already read the instructions and I knew how to operate this machine. The technician said this is not the first time he has had this type of complaint. Anyway I am VERY dissatisfied with this washing machine and I want Sears and Whirlpool to take it back and give me a better machine. I want one that can get clothes clean. If you are satisfied with dirty clothes then I guess you will like this machine.

I purchased new and installed my heater in 2003. SN: 0253109845, MN: EE3J50RD0454. I started removing and replacing or cleaning heating elements in 2011: pretty good service. In 2015 I noticed black and brown water coming from the hot water taps. I opened it again, cleaned it, and realized anode replacement was required. That is when trouble started.I tried everything usual including 4 foot cheater bar, heating the coupling, impact wrench, tapping with a hammer, etc. Finally found a 700 ft-lb. pneumatic impact wrench on sale at Harbor Freight. After serious wear and tear on my air compressor and about 1-1/2 hours of work with the impact wrench, I got it out. The threads were messed up some, but I did not look close. I had to put the 1-1/4 inch head back in to return it to service while I found and ordered an anode. Could not get one from Whirlpool and could not buy one in Lowes where I bought the heater.The surprise was when I cleaned the threads to put the head back in, I had to use almost as much time and torque to get it to stop leaking as I did when I took it out. Then, when I did try to install the new anode, it required to same effort. Conclusion, There was some kind of imperfection with the threads in the coupling that messed up the threads on the initial installation of the anode, which made it nearly impossible to remove. Whirlpools quality control stinks. The next one will NOT be Whirlpool.

Worst appliance of any kind that I have ever used. Has only on/off button, in effect. Wastes water. There is no option to change anything once cycle has begun. No soaking. Occasionally, the machine simply decides to stop and drain itself so that you can start all over again!! No idea how long cycle is. Nearly done? No idea. No matter what temp or how much detergent or how much water, the clothes are not clean. The lid locks and so there is no way to know whats going on. I suspect there is very little water during rinse cycle. All of the whirlpool appliances are similarly horrible. Washer is the WORST. Shame on you Made in America.

Its big enough, but the ice maker is always messing up, the shelves broke easily, the water takes forever to get cold from the indoor dispenser. The finish, which is called Satina or something like that, dents real easy. It is really a piece of **! When it was new, we had the repair man out 4 times before it was fixed. He even said it was a piece of junk and it should be lemon lawed out. Drawers broke, shelves broke, and parts are really expensive when you break one of the plastic parts.

I had a perfectly good Kenmore range, but I didnt like the color. I purchased a Whirlpool 30-inch gas range at Lowes. I had problems immediately! The repairmen were at my house 6 times within the first year. My warranty expired and they wanted me to pay for an extended warranty. I refused to pay any more for this piece of junk! I fought with Whirlpool and demanded they either replace the range or reimburse me the full cost. They finally agreed, after many heated conversations, to replace or reimburse me as long as I promised not to purchase a Whirlpool product again. What kind of company would say that? A company that knows their product is defective and has poor customer service. I opted to take the new range that they promised wouldnt have the same problems. It is having the same issues as the original one. It shuts off in the middle of cooking and it is infuriating to say the least. I can promise Whirlpool I will never purchase a product from them ever again!

I bought the Whirlpool Cabrio top loader set in 2006. Honeymoon was over after the first year and I had to change the dryer element then the washer with the F51 code six months later. Last year, I had to replace the heating element again! For the last six months, I have been dealing with the dreaded UL on the washer. I cant afford to pay a technician $100 to come out and tell me whats wrong let alone what they will charge to repair a problem that, from the looks of this message board, will never be fixed. I have no choice but to get it fixed in order to sell the ** machine. I paid $1400 for this brand new set and have already invested $500 in repairs. How is this possible? I had a 20-year-old machine prior to this and never had an issue. There are lemon laws for cars, why arent there any for appliances over a certain amount? How in this day and age can a company be allowed to sell such garbage? I will never, ever buy another Whirlpool appliance as long as I live. Any other brand can have my money any day.

My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!

Water heater purchased in 2011 and is already broken. Called the hotline and they were rude. Told me I need a $199 part. I read all the reviews and it seems that Whirlpool has made a bad name for themselves with the water heaters. They were not willing to work with me.

The warranty on Whirlpool is totally useless!!! I purchased a new refrigerator from Lowes in September 2015. I have had to call 3 times because the ice maker quits working. (It has been replaced 2 times so far.) This time I have been without my icemaker for 6 weeks. When I called today - they informed me they would contact another repair company, but they could not come out for 1 month. They acted like I was bothering them - when I called again today - I did not buy a new appliance to have it break down every 3 months. They only use A & E Repair and Tri-County Appliances, and they must be so busy fixing other Whirlpool appliances that break down - that you have to wait 4- 6 weeks for a repair. Ridiculous!!

I had the bearing go bad in the tub after a few years of service. It cost hundreds of dollars. As an engineer, I look at this and it is a design made to fail. The seal design is inferior compared to old washers that had a shaft seal made to be on a spinning shaft. This is a rubber lip seal that is going to wear because it is using washer as a very bad lubricant! When the seal goes bad, and it will, the water runs down to the bearings and destroys them, and you have the replace the whole tub as a $300 part!

Extremely disappointed in Whirlpool oven! Built new home and this was recommendation by BAC Appliance. The oven does not self-clean well at all, and my spills are minimal. Deposits between glass doors that cant be removed. Oven is barely cleaner than before I cleaned for full cycle. Oven suddenly shuts off for a short while and then restarts. Steam comes when using lower oven and removes finish on upper oven. I expected Whirlpool to have a quality product. Definitely not! BAC really had no answers for me.

We bought the Cabrio washer and dryer on June 2008, and it wasnt very long after that, that we had to have a repair done. Then, it started twisting the clothes and the sheets into a big knot. Two king size sheets and 2 pillow cases got so twisted that they are no bigger than a watermelon, and believe me, they are very hard to untangle when they are soaking wet. The machine in the drying cycle sounds like a commercial jet taking off. We can hardly talk above the roar of that thing. I hate it with a passion. Whirlpool used to be all we bought, but that is going to change.Linda

I purchased a Whirlpool refrigerator (model number GX5SHDXVQ02/K02778282) on 9/18/2010. It broke down in 1 year and 8 months; the circuit board control went completely out and ruined all my food. Whirlpool stated I was beyond the 1-year warranty and said there was nothing they would do, except sell me a 1-year warranty for $299. I was at their mercy, so I purchased the warranty for $299 and had the fridge fixed. I would like to be reimbursed at least for the $299 warranty charge. This company should be ashamed of manufacturing such a flimsy product and not standing behind the item to protect their name.

I Purchased a Whirlpool ceramic top self-cleaning oven & side-by-side refrigerator from Sears. I just want to share my experience. I do not have the exact year I purchased them. Too bad I was not aware of this site but after a year with the refrigerator I knew I would not buy another side-by-side and not a Whirlpool. The refrigerator motor runs too loud, the ice maker was forever stopping even during the summer. If you cleared the ice jams it would not reset for hours. The ice maker was replaced under warranty but it still jams; however now when you clear the ice from the trays it produces ice quickly.The temperature in the oven seems to be off now. I purchased a oven thermometer and to verify the temp and they are never the same. But my major concern now is the self cleaning feature. The front door is Yellow and unsightly from the self cleaning cycle. As I sit here typing, I hope the oven does not start a fire it is very hot. This is the last time I intend to use the self cleaning cycle again because I feel it should not be this hot. The ceramic top is hot enough to burn if you touch it. Strangely I checked the oven storage drawer and metal pans in them were okay. Cabinets beside the oven were just a little warm. But This customer will not purchase Whirlpool again.

When I bought this stove, I already had a glass top (Sears) which was satisfactory but I changed to get a convection oven, never had a problem cleaning the glass top. To me, Whirlpool was, and I emphasize WAS, a reputable manufacturer and the stove offered everything I needed. Not so, the glass top is a nightmare to clean; no amount of elbow grease works. It is like cooking on a mirror. Talked to everyone I contacted but, it seems, I am the faulty element in this problem: I DONT KNOW HOW TO CLEAN!!! YOU NEED A FIRST OF SOMETHING FROM TIME TO TIME AND THIS WAS A FIRST FOR ME.They told me the only solution they could offer was to buy their own cleaner. Why do they need to market their own cleaner? I did not buy a museum piece that needed to be treated with special care, I bought a stove to cook on. I want as many people as possible to know about that uncleanable glass top. Every time I need to cook, I cringe at the amount of time and effort I will have to spend to get it clean. I am not a novice, I have been doing housework for the past 60 years. Beware, it is a most frustrating situation to having paid top dollars and to be stuck with a product that brings such frustrations. By the way, it was bought at The Brick in Canada. They were not helpful either.

Whirlpool refrigerator Model type 14TFA seems to really keep things cold with good airflow in the freezer, and below shelves in bottom half are also keep cold adequately. Standard white appearance... somewhat boring.

I have owned a Whirlpool Cabrio model no. WTW7800XW2 washing machine for less than 3 years. The plastic frame for the top glass lid cracked (on the right next to the spring loaded hinge). After reading that other people have had a similar problem, I contacted Whirlpool about this and talked to its TN call center representative. I requested that Whirlpool repair the appliance free of charge since there is a known defect with it. She said Whirlpool would only offer me a 50% price reduction from the retail cost of the lid plus charge me shipping and taxes. I will not be buying another Whirlpool product as a result.

Purchased this machine in Jan 2012. From the start, dark clothes came out with white streaks on them. Thought I was doing something wrong - kept using machine. Then started noticing my whites coming out looking very dingy, light tan stains on them. Called Whirlpool and was told to use Affresh tablets to CLEAN my washer - why should you have to clean a washing machine?Several weeks ago noticed machine getting very loud during spin cycles - and I mean loud! Sounds like a jet engine taking off in my basement. Called repairman - he listened to my machine and said noise is the bearings, seal not fitting properly around bearings and the grease for bearings is slowly leaking out into my wash cycles. Explains the dingy whites and spots on darks. Said he just worked on a Cabrio with same issue - had to rebuild seal and bearings - about a $450 job. After reading all these reviews, decided not to attempt to fix this machine. Going to scrap it and start over. $900 for 3 yrs of an inadequate washing machine!! Whirlpool should be made accountable for this inadequate product to all of us consumers who threw away hard-earned money. Reading up on the Speed Queen agitator model. Lots of good reviews. Think I will go back to the old tried and true way of washing clothes.

I bought fridge model WRS571CIDm02. The worse company in the world. Since I bought this fridge have a consistent problem with the evaporator fan. It makes noise. Geek Squad came 3 time in 3 years to replace the same part. Now the 4th time I ran out of warranty and Whirlpool dont care. On top of that the stainless steel is rusting. It is not stainless steel. It is a nightmare. Avoid at all cost. If there is zero I would give it to them.

The washing machine is so loud when it is on, drowning out conversations esp when cooking or eating (it’s located in the kitchen). The machine tumbler has to be constantly readjusted no matter the size of the wash or how many times my husband or myself adjust the tumbler; consequently the washing machine is always dancing, making a horrible banging noise. The washer is under 6 years old. With that said, when you open it, the lip is all rusted out.

Two Whirlpool washers in six years that the barren in back of tub goes out. When the first one went out in the same month the warranty expired, I was told by a repair man that it was not worth repairing because of the cost. I purchased a brand new Whirlpool and only months later, the same parts are broken on this new front loader. How cheap is the Whirlpool app. made? Whirlpool wants to only send me a tech. to fix washer instead of replacing unit altogether. After all, the unit is only a few months old. I cannot believe I have to deal with this again.

We have several Whirlpool products in our home currently and have been very satisfied with their performances. We have their fridge, stove/oven, microwave and dishwasher, all of various ages. We purchased them from a local big box building supply company and installed them our self. The installation directions are clear and simply for the average D-I-Yer. We would recommend Whirlpool to everyone shopping for these home appliances.

Cabrio Washer - I am so disgusted with this product. After only a few months service came out and the repairman told me it was normal for a load to run for 8+ hours. Second repairman replaced the circuit boards and it has lasted 11 weeks. Now it is not working again. Calling tomorrow. I have a bad feeling about what the end result will be. Expect I will be buying a new washer, will not be a Whirlpool. Just went and tried what another reviewer does to get it to run... Pause/start/pause/start. After 8 tries it is now running. I will not live with this. Not going to spend a dime to fix this piece of garbage. Still have 36 days left on extended warranty.

Purchased my Whirlpool dishwasher in 2005 model number GU2500XTPQ3. So it worked for about 10 years and I am fairly happy with that but I have a warning, my control panel shorted out putting out thick black smoke and I was unable to turn off the dishwasher. I had to turn off the switch at the breaker box. If my wife had of been the only one home she would not have known how to turn it off and would have had to call the fire department. I dont know if the short would have led to an actual fire but with that much heat I have to believe it would have. Warning, dont run the dishwasher when no one is home. Hope this helps someone.

This washer is less than a year old. From the start it was horrible. I was told to call a repairman who came and charged me $200 and still the thing doesnt work. I have never hated an inanimate object like I hate this machine. Oh, and the dishwasher also made by Whirlpool and also new, leaks! I will never ever ever buy anything made by this company. It should be a crime punishable by imprisonment to sell such garbage. But they keep offering me service contracts for $395 to come take a look. Thieves.

I have spent 30 minutes trying to change light bulb under the oven and get the cover plate back on. I watched the film on how to do it, it was amusing to watch the struggle to get it on. It was amusing to say the least. Whirlpool watching it??? I do not believe whoever designed this worthless time consuming light cover never tested it one time, or it would had been more user friendly. It amazes me what kind of trash they can build for us consumers to have to deal with at times. Tomorrow this overhead piece of junk is coming out and being replaced by a non Whirlpool one. I am going to get a tractor and smash it into little pieces and put on side of street with a note saying this is what happens when you try for an hour to change the bulb.

Purchased a Maytag refrigerator in 2009. Was told Whirlpool bought out Maytag, never had a problem with it ever! Speed up to 2012. Purchased another refrigerator this time a whirlpool. HAVE HAD NOTHING BUT PROBLEMS WITH IT! This is the 3rd or 4th time the veggie/fruit drawer POS plastic track has broken. I purchased the extended warranty after a year and in addition to the above, had a new ice maker replaced, and a part in the freezer as the freezer wasnt freezing. So I called them to replace the drawer plastic track again and they say that its a cosmetic problem and they wont cover it. Are you kidding me??? It holds the drawers in for crying out loud! Also told the repairman that the ice gets clogged in the dispenser and either 1) melts all over the place or 2) comes pouring out when you open the doors. He tells me that its best to just use the ice cubes and not the crushed. Again... ARE YOU KIDDING ME? Thats why I paid so damn much money for this one as I wanted crushed ice! There should be a recall on this appliance. Repairman says all the models with the icemaker on the left side have problems with freezing and when inquired about my lettuce freezing and getting wilted or brown, he says that the humidity buttons are really only for looks and dont have a purpose!!! Believe you me... I will be sharing this on social media of all types to get this resolved. WHIRLPOOL BIGWIGS LISTEN UP! YOUR PRODUCT STINKS!!! Since we were gone on Friday when the call came in that they called it cosmetic on the drawers you bet Ill be giving these extended warranty people a call too tomorrow! Also dont say we have too much in our drawers because theres barely anything in them at all times. Its just used by 2 retirees!

I bought a dishwasher Gold Series Top Control Whirlpool dishwasher at the Home Depot, April 4, 2015. Paid six hundred ten dollars and twenty-eight cents $610. 28. I noticed soon after that the top shelf falls off the rack when loading at front. I began loading from the back. It worked for a while but now it totally fall apart. The door will not close and I am unable to use the machine.

Whirlpool refrigerator model GX5F-IDXVB07; S/N K23918029; 24.8 cu ft purchased for almost $2,000 on 1/7/2014. Before it was four months old I had spoken with store about it frosting up the freezer drawer several times. Finally found it wasnt level and drawer was hanging. Ok figured it was ok, even though I had other issues with it. I took the cosmetic issue of false height on door, which made it seem larger and drastically size reduced produce drawers which made it necessary it actually cut off celery two inches to fit in drawer and door nooks being so narrow that they only fit 3 small condiments in them on the left door and its a trick to fit thing in the right, but since they are deeper can fit a little more. Ok thats my fault for not actually measuring. But who takes condiment jars shopping?The killer is that a leak in the ice maker, lets water/ice to build up under the ice maker on floor of freezer drawer. It then freezes there and if we dont take out the drawer and remove the ice chunks by hand it thaws and runs out in the floor about once a week. The leak began to be worse in August 2014. I understand it will need repair. What makes me really upset is the refrigerator is supposedly a very good brand and I have had so many issues with it that I curse it regularly. A two thousand dollar fridge with this many issues and I am stuck with it. I guess I should have contacted company before warranty went out, but we would get it past a problem for a while, then it would come back. I am just sick that I ever bought it in the first place! I hate it and will never buy or advise anyone else to buy from Whirlpool again. Quality is awful. Looks good on surface, stinks for quality.

I purchased a Whirlpool hot water heater 2010 and it started having problems 2014. I called customer service. They informed me my 6 year warranty was only for parts and I had to pay for a certified repairman to come and do diagnostic tests and they will pay for parts only. I said the repairman is half the price as the hot water heater and then he has to come install it. Woman on the phone was just as ready to get off the phone as I was! Save yourself and just buy a new one NOT WHIRLPOOL!!!!!!

Two years ago, we purchased a Whirlpool Cabrio Washing Machine from Sears. All of a sudden, it was making sounds in the spin cycle that sounded like a jet airplane taking off. It was terribly loud. We called repair technician, which cost $90, only to find out that the bearing is gone and its going to cost over $500 to fix it. This is absolutely ridiculous! We expected it to last several years, only to find out that we would have to spend almost as much as the washer originally cost in order to fix it. We paid $700 for this machine, two years ago, and I can say that Ive never been more disappointed with a product in my life. My previous washer lasted thirteen years, not to mention my dryer and stove fifteen years, with minimal repairs. I will never buy another Whirlpool appliance again. I have read some other complaints on this consumer affairs website, as well as other sites, regarding this same washer with the same problem on the bearing and cost to repair. If anything, I think Whirlpool should make good on this product and offer something regarding a recall or payment for repair in some form. As far as Im concerned, I will alert everyone I know about Whirlpool appliances and advise them not to purchase it. Now, I either have to pay over $500 to repair my washer or go buy another one. I do not even want this Whirlpool appliance in my house when I can get a washer for cheaper than the cost to repair it.

Purchased the Sears Oasis (made by Whirlpool) washer and dryer almost 4 years ago and I have worked on these machines more than the Maytag machine and dryer I used for over 22 years. Electronic and mechanical problems. One recurring problem is loose change working its way into the drain pump on the washer and it knocks a hole in the side of the housing. You later discover it when you go down to the basement and find about 50 gallons on water on the floor. Very poor design! Never happened the first time with the Maytag.

Updated on 07/09/2020: This fridge freezes produce. A part was replace to solve this problem but it has never worked properly. After several attempts to correct temperature fluctuation, Whirlpool decided it was working within their specs and advised us to set the temp higher to solve the problem. So we are doing that but now if the temp is too high the ice is watery and falls out of the ice compartment when we have finished using the ice dispenser. So we lower the temp and it again freezes the produce. Do NOT buy a Whirlpool!!! If you have any questions look at whirlfreezefood story...Original Review: Purchased September 2019. Worked for a couple weeks and then Freezes the produce. I have put it in the center drawer and in the main fridge still freezes. Go to ** for full story and recording of a message Whirlpool left me.

I bought a Whirlpool refrigerator about 1 1/2 years ago. Mechanically it works fine, but many places on the outside are showing small rust, circular rust spots. Looks like the refrigerator has the measles. I dont think ordinary paint will cure the problem since it looks like the rust is coming through from the inside of the door. Any ideas as to what will cure the appearance and keep the rust hidden????

I bought this dishwasher in Nov. 2018 to replace one that was barely working. I have enjoyed using it much more than my old one. Its very quiet and does a great job of cleaning dishes, pans and silverware. The only problem we had was installing it. The leveling screws do not hold their height adjustment when the dishwasher is pushed across the floor during installation because the leveling screw pad was changed from steel to plastic and the tapped hole for the leveling screw is too loose. The effect of this - whereas the steel pad would slide the plastic pad will grab, turn and move the leveling screw out of adjustment. Especially if its tapped hole is too loose. So we went to Home Depot and bought 4 5/16 nuts and used them as lock nuts on the 4 leveling screws. This cost 50 cents. Once we installed it everything worked perfectly. It does take longer to complete a cycle than my old one - 3 hours vs. 2 but it uses less water and does a great job of cleaning. You must use a drying agent with your dish soap or it wont get dry enough. Also, if you use the short 1 hour wash it wont have as much time to dry and some dishes wont be completely dry. I usually wait to do a full wash with the normal cycle - 3 hour.

The machine Will Not Clean the Clothes. Had to Buy A Maytag Washer.

Our water heater pilot light has started to randomly shut off leaving us with cold water to shower in on numerous occasions. We hired a local appliance company that we are familiar with to come out and look at it. The tech thought that replacing a part would fix it. It didnt (which I will take up with them). After doing what Whirlpool asked us to do it still is not working. I called them back to warranty the tank and the rep keeps repeating it is a limited warranty so basically I have to pay the service call and labor charges to look at, repair or replace which is going to cost nearly as much as it will to just buy a new one.

Bought all Whirlpool appliances for my home and the dishwasher doesnt work right and all that they can tell me is its not even 7 months old. They dont have any repair technician around where I live so Im on my own to get it fixed. So much for getting your moneys worth.

10 years, no problems with our 25 cubic foot french door Whirlpool refrigerator. Ice maker is a solid performer, with nary an issue. Temperature controls work flawlessly. The black frame looks great in our kitchen with espresso color cabinets.

After reading all the reviews about the Whirlpool Cabrio washing machine, all I can say its just a piece of junk. We have replaced the agitator 3 times at $80.00 each, not including labor. Our clothes are never cleaned properly and it always seems to be out of balance. I will never purchase another Whirlpool product.

On July 30, 2009, we purchased a Whirlpool Gold French door refrigerator with the freezer drawer on the bottom. It was delivered on August 1, 2009. On August 3, 2009, the ice maker and water dispenser stopped working. After three unsuccessful service calls and the installation of various replacement parts, Whirlpool gave up the effort to fix the ice maker and water dispenser and delivered a new replacement refrigerator on October 15, 2009. Todays date is April 14, 2012 and here we go again, the ice maker and water dispenser stopped working. Luckily, I purchased a five year warranty on the unit. However, after reading all of the posts about fire hazard issues and other various issues with Whirlpool refrigerators, well probably go out and buy a new refrigerator and write-off the $2,500 that we spent for this refrigerator as a bad investment. We purchased a Whirlpool refrigerator based upon their reputation of providing sound products. However, based upon this experience, I can guarantee the folks at Whirlpool that our next refrigerator purchase will not be a Whirlpool product or a product of any subsidiary of Whirlpool.

I bought a top of the line Whirlpool front load washing machine (WFW97HEDW0) and drier with my new construction house. After a few months the washing machine began making a loud, banging noise during the spin cycle. Then about a month before the 1 year was up the unit broke and dumped all the water in the drum into the catch pan it was installed on. I called for service and someone showed up in about 3 days. The tech opened the unit and found that the plastic/composite drum the spin unit was contained in split in half all the way around. The tech exclaimed he had never come across this issue and would report in what he found but that he did not have the part and it would most likely be a whole new unit but that its up to whirlpool to make the call. I would find out that whirlpool had decided that the unit can be fixed and they have ordered the part and would call to schedule the repair.A week went by, with no word. I called warranty service company, Via Services, and they tell me that the part is on back order and that it would be two more weeks before it would come in. Now were looking at being without a washing machine for a month. I communicate this to the builder and they somehow get whirlpool to come out a week earlier than they said they could. The day came for the repair and two techs take nearly 8 hours to repair the unit (how is this efficient?).After the repair the unit ran with an odd noise that I attributed to the way it was stacked. A month goes by and two days after the 30 day repair warranty I go to do a load of laundry and the unit turns on but wont run. I called for warranty work because it was clearly not repaired sufficiently. I schedule a tech visit which is for a week after. The day come and the tech says he cant fix the unit without charging me for the repair because it is now out of warranty and if I have the extended warranty then I need to set that up with the extended warranty group. I send him away because I had just paid for the extended warranty. I called whirlpool for the extended warranty work and they schedule a repair contractor to come out in 3 days.The repair contractor calls me directly to confirm if the unit is side by side or stacked. I let them know that the units are stacked and they say they cant repair it because its a two tech job and they dont have enough techs. They send me back to talk to whirlpool. Whirlpool then notifies me that because its stacked I have to either unstack it myself or hire someone to unstack it for me. Well, I cant unstack the unit by myself and why should I have to pay someone to unstack it when thats what the unit was designed for? At this point I am going back and forth with the builder to get a refund so I can replace the unit. I will forever steer clear of any whirlpool or subsidiary products. The products are flimsy and the service is no better.

I own a Whirlpool Cabrio. I wanted a newer technology (no agitator) washer with top loading capabilities. I ended up with a four to five-year lifespan with this washer. The bearings are busted and it leaks water from the bottom. I have followed loading instructions specifically. It will cost about $1,000 to fix so of course, I am buying another washer and a matching dryer.

Always buy an extended warranty if you are going to buy a washing machine. Mine cost $129.00 extra and it is not through Whirlpool. Three control panels and two tub bearings later, the extended warranty insurance carrier gave us our money back to buy another machine. My wife loves the operation of the Cabrio, so we bought a WTW8200YW today, in the false hope that it will work much better. We have an extra washing machine in the garage for the three week period before repairs. The serviceman has to come look to verify the problem, then come back when the part arrives.

I purchased a Whirlpool Cabrio top loading machine approx 3 yrs. ago. When I first bought it, the machine was super quiet... loved it. I loved the capacity of it. About a yr ago I noticed it started making all kinds of noise, we cant have a conversation downstairs because its so loud. Turns out the bearings are broken. The technician was nice enough to explain to me that its a common problem with those machines. However, Whirlpool is not willing to stand by their product and repair it free of charge. Any other product would of been recalled and repaired. That goes for cars, baby products, and so on. But not Whirlpool, I called and spoke to Andrea in Michigan who told me that there is nothing that they are willing to do. After reading the other reviews and their terrible one star average rating it doesnt surprise me. Shame on me for not researching this product before buying. I hope this saves someone else from making the same mistake. In case your wondering, it cost me $117.00 to have the tech look at the machine. The labor would of cost $125.00 and the part is $251.00........

My Whirlpool Cabrio has been a real workhorse of a machine. It has been able to take large loads and small loads and get them equally clean and fresh. This was a more expensive model but it was worth the purchase price as I have used the various features provided. I also have appreciated that if you leave clothes on the washer overnight they are still fresh in the morning.

The features on the washer is a wider size wash basket, no non-snag agitator with 5 load size choices, 5 water temperature choices, type of wash includes soak, quick wash, normal, deep water, heavy duty, bulky, hand wash, gentle, some other choices Along with a choice to wash your machine, one rinse or two rinses without fabric softener, one rinse or two rinses with fabric softener. And finally a selection for Pre-soak on or off. Also has a 3 light display for what it’s doing, lid lock, pause, cancel and start button. It’s an HE. Clothes come clean.

I purchased this set in November 2013, it is now October 2014. I made the same mistake as many others have made (according to the reviews that I have read on this site). Because I have owned Whirlpool brand appliances before - including washers/dryers - I assumed this new HE machine set would be every bit as good + quality. Unfortunately, I did not do my homework!Everyone is right - this Cabrio HE washer/dryer combo is nothing more than expensive JUNK!. My complaints are all the same as everyone elses: the clothes do not get clean, soap residue remains on clothes, the clothes even have parts of the articles come out of the wash cycle dry not even having had the water touch the articles in areas! The dryer has been repaired once already for a dryer sensor problem & overheating, now both the washer & dryer are making some ridiculous hum-drum noises! Even with the extended warranty that I purchased, I can see the loop holes built into it; theyve got me over a barrel with the nonsense mumble-jumble tactics of having to qualify for adequate service repairs for replacement of parts (3x on each machine) they cant find, before even attempting to negotiate a buyout that will never happen. Never again, Whirlpool anything!!!

After 5 service calls for cooling problem, under extended warranty, refrigerator was replaced. Had purchased 3 water filters directly from Whirlpool before problem. Could not use these filters in replacement model. In spite of that fact & filters in unopened factory package, Whirlpool would not refund the $100 purchase price because I DID NOT RETURN THEM WITHIN 90 DAYS OF PURCHASE, even though I wrote to their US president. Really unfair treatment & they could care less that I had to replace a defective product.

I purchased a new Whirlpool Cabrio set, in 2009. I bought the top loading washer, and matching dryer. Since 2009, I have had the washer serviced FIVE times. Bearings, water pump, F1, F2, ul codes, and a few other things, I honestly cant remember. I love this capacity. But that is all I love about this machine. Today, the water pump went out again. I have been reading online regarding loose coins making their way into the drain pump, the hose, and other parts of the washer. I am diligent about emptying my pockets, but, obviously, someone in the house is not. There should be a trap for the coins, buttons, and any other debris that passes through, but, clearly there is not, and it appears I am not the only one with this problem. I am so frustrated. I paid almost $3,000.00 for this set. It was my very first brand new set and I have had so many problems with this. With all of the problems and all of the complaints, and so many similar complaints, why is Whirlpool not acknowledging them? Why are they not doing anything about it? Side note, my dryer works fine.

On its 1st year, the water pump went out. It cost $200.00 to replace it. On its 2nd year, the circuit board went out, and it took $300.00+ to replace it. On its 5th year, the bearings went out and cost $250.00 to replace it. I bought this for $900.00, and I already have paid $750.00 plus the price of purchase which makes this washer $1,600.00. Whirlpool should compensate all of us who have worked hard and have purchased this product! I will never purchase from Whirlpool again. I can’t afford them. I should get a refund from Whirlpool. Don’t they care? Email me for these problems at **. I am so dissatisfied with this product.

Oven was purchased new from Home Depot. Right off, the top black glass surface got scratched. Not sure how it happened. Seems to scratch easily. Then, the oven temperature for baking was found to not hold consistent. While pre-heating the oven for 350 F, the temperature goes up to 375 F, then well into the baking time, can drop to 100 degrees less (275 F). Oven feature is called accu bake. It ruined the baking and seems to be anything but.

I purchased a Whirlpool refrigerator on 12-26-14 for approximately $2000.00. I was happy as a clam. On May 22, 2015 it died. No freezer or refrigerator. I called Whirlpool because I had a warranty, or so I thought. The Whirlpool representative was less than helpful, couldnt send a repair man until May 27th. When I told her that that date was unacceptable her response was well I could buy a new refrigerator. To say I was upset is an understatement. Everything in the freezer thawed of course and I cooked for 12 hours trying to save something and gave away all I could and filled the garbage can with the rest. I lost over a thousand dollars in food. Apparently my call to Whirlpool generated a survey sent to me and I filled it out with malice. Whirlpool called me regarding the survey and said they were sorry about the refrigerator but the appliance repair person would be there on the 26th, and oh by the way will you do another survey about their response to my concerns? I was not very lady like when I told them no. So here we are on the 26th and Ive gotten a robo call saying the appliance repair man would be here between 2 and 5pm on the 26th. That repair man showed up @ 4:45pm. He never looked at the refrigerator. I told him exactly what had happened and what noises the refrigerator was making. He promptly picked up his laptop and said I will turn the report in and their office would call me tomorrow to schedule a repair man to come and fix it. Needless to say I was livid and told him that I had been led to believe that the refrigerator would be fixed by him that day. He promptly left right after he gave me his business card. So here we are on the 28th and no one from that company or Whirlpool has contacted me about when repairs will be made. I have never been this upset or angry in my life. I have a worthless piece of junk sitting in my kitchen. Ive lost thousands of dollars. I had saved that money to buy a new refrigerator and Im not a rich person. In fact, I am a retired nurse living on social security and all I want is a working refrigerator that Ive already paid for. Apparently Whirlpool could care less. Im at my wits end as to what to do next. Of course I will call the appliance repair company tomorrow to see if they are going to fix it. I hold out no hope that it will be repaired. And yes, Im tired of buying ice.

We had an old Whirlpool dishwasher that worked great for over 20 years. It had the ole tried and true knobs in front. We replaced it with another Whirlpool when we updated the kitchen. That one had the new electronic panel in front, it lasted 6 years then we had all kinds of problems and finally replaced it with a Bosch, also with a electronic control panel. We have had this one 4 years and it is not working at all. Wont start and keep a cycle on. Spent $500 on it and its a piece of crap. Thousands of complaints on the internet for these new types of dishwashers. The electronic controls panel are faulty, and probably get wet from repeated use. Go back to the knobs. They worked for years and years!

We bought a Whirlpool side by side refrigerator in September 2009 for $898, which was a lot then. Last fall the ice maker jammed and started dumping ice in the floor. Yesterday, we noticed that things in the freezer werent solid. After checking, we found our frozen food had thawed and things in our fridge werent very cold either. We called Whirlpool which was no help. Then we called a repair man who told us, “There was a leak in the seal system and it was low on freon. Would have to replace a compressor, evaporator and it would be better and cheaper to just buy a new refrigerator. It has just turned 4 years old. I called Whirlpool again and they said they didnt know why it went bad. I said is it a recall or just a bad refrigerator. The girl was no help at all; I kept asking to talk to a tech and finally asked for their corporate office address which she said was 553 Benson Rd., Benson Harbor, Mich. 49022. I now have to buy a new refrigerator and it will not be a Whirlpool.

When I first purchased the dishwasher I had to call Whirlpool to come out because although I was using a drying agent as Cascade, the dishwasher lower door remained wet causing water onto the utensils. Whirlpool came out and said it would take a few washes until the inner part of the D/W would acclimate to the drying agent. Well the lower door where the utensils basket sits does not dry in its entirety so its a defect, not the drying agent. Also, the decibel 55 is quite loud we cant run the dishwasher during the day, its too noisy and distracting.

Before a year was up after purchasing 4 Whirlpool appliances for our kitchen, our refrigerator needed a new compressor. Of course, they covered the cost because it wasnt a year old yet. After much complaining, they gave me a whopping extra 3 months coverage, until Jan. 2014. Now we have water leaking on the floor and ice collecting on the bottom of the freezer drawer. What a piece of junk! I had sent an e-mail to Whirlpool after the compressor situation telling them that I would never buy from them again and would have nothing good to say about them. No one responded. Goes to show that Whirlpool could care less about their customers satisfaction. Never again will I buy anything Whirlpool makes. By the way, our old frig is in our mud room working absolutely fine.

Some years ago I bought a whirlpool water heater from Lowes and the thermocouple went out. No big deal, so I thought. I went to Lowes, picked up a new one and tried to replace it. It wouldnt thread even though the package stated it was for my model. I went back to Lowes and they gave me another one, same problem. So I called Whirlpool, they said it was a left handed thread and they discontinued it, but they could send me a conversion kit at my cost. So at that point I was 2 wks out so I paid for the kit. I received the same thing I bought from Lowes. I was so frustrated I ripped the thing out and got a new one. That was 2 yrs ago and now I am having the same problem. I called whirlpool and they want me to pay for the replacement part. Mind you, the heater has a 6-yr warranty. I went to Lowes and they wont replace it. They sell items that they dont stand behind. I will never buy another whirlpool item and I will never shop at Lowes again.

I purchased a washer, dryer and refrigerator from Sears and it has been a terrible experience! The fridge broke twice, the dryer broke twice, and the washer broke around four times! I was told that since they fixed it last time for free, this repair was on me! If all the items didnt break numerous times, I would not be upset. But for all the items to break so many times, thats telling me that I shopped at the wrong store! The Whirlpool Cabrio sucks! So, I was told by Sears on 8/1/11 to ** it up!