As described in many similar instances found on numerous complaint boards (including this one), Whirlpool has defective over the range microwave convection ovens (model # GMH6185XVS) with faulty magnatrons. I have had the exact same experience with a new product failing at 16 months (the first time) and within 6 months failing again. Whirlpool is not concerned about their consumers, only their money. They are more than happy to sell an extended warranty, but are not willing to work with customers that have lemon products.I tried working with Whirlpool customer support with little assistance other than to offer to sell me a $250 extended warranty. I additionally filed a complaint with the Better Business Bureau concerning Whirlpool to include over 10 pages in documentation with numerous people reporting this same complaint. Whirlpool is still not willing to acknowledge they have faulty or defective components in their product and so generously offered to pay for the replacement component (only - not the service to repair it).I spent $600 on this unit new, $163 to repair it the first time (at 16 months old) and no doubt it will cost me an additional $163 to repair it again (not even 6 months after the first repair). I am not willing to continue to throw good money after bad on a defective unit. For the cost of the repairs and their extended warranty, it is cheaper to buy a new unit from a different manufacturer.It is clear from this site (in addition to numerous others) that Whirlpool has a definite quality problem - both in products and service!

I went to Lowes and purchased a new kitchen full of appliances. The refrigerator is the bottom freezer, French door with water inside. The problem is the freezer stays cold and the refrigerator does not. The vent from the freezer gets frozen, and the refrigerator part stops working. Its only 3 years old . We were told it would cost 700 bucks to fix it, and that a power surge could make it happen again. The capitol of power surges, Florida, what a complete waste of money. I spent my life in retail selling their products. Im so sorry to all who have purchased from me... Its really a terrible product. I would give you all a refund if I could. This really hurts...

There seemed to be an issue with the Whirlpool Cabrio Washer Pump. If a button comes off from your clothing or snap, etc., it gets trapped in the washer pump, causing it to crack and leak. Whirlpool on warranty only allows for one free change and anything after that costs $300.00. This is going to be the third time we are having problems with this and it is becoming, economically, a struggle for us. We have checked every button and snap to make sure they are fastened tightly, as well as any other type of items that may fall off in the wash and become trapped in the pump causing it to crack and leak. These pumps were poorly made and Whirlpool needs to be more aware of this problem rather than telling the customer that they are not aware of the situation.

I purchased a french door refrigerator in March 2013. I purchased the Gold Series because I wanted the best. I have come to the conclusion that Whirlpool does not make a refrigerator with the quality to reflect the Gold Label or any label. My ice maker system created ice dams inside the fresh food area, in the ice bin compartment and allowed water to run into the fresh food area and floor. After four repair visits, I am still dealing with occasional water running down the inside of the ice maker door and into the fresh food area. I contacted Whirlpool and tried to get the defective refrigerator replaced; however, the very rude customer service representative insisted on another repair call by A&E. They scheduled the appointment for a time different than we agreed upon, so at this point I have had to cancel this appointment. I do not know why anyone would want to buy an appliance made by Whirlpool, which includes several other brands.

I have had this Cabrio washer and it seems to be going well with the washer and I have done lots of laundry from this washer and it seems that it works well and I would recommend it to people and people would like to get their laundry done and people can choose what kinds of washers they want.

We purchased the Whirlpool Cabrio washer and dryer duet exclusive to Lowe’s in June 2011. I was immediately dissatisfied and went to Lowe’s. They told me I only had 7 days to return it. They dispatched a service man and he said it was working as it was intended to but I would never be satisfied. If I had dirty clothes from farming, construction, or mining, I should forget about it.” The washer is an eco-friendly model and all the clothes do not get wet. It wrings them out very tight and everything needs to be dried or ironed to get rid of the wrinkles. After 6 visits and lots of stress, I am returning the washer to Lowe’s and they will replace it with a different model. It definitely will not be a Whirlpool. I am very disappointed in the service and response I received from Lowes.

I have always like the Whirlpool brand in general. It is a well known company and the products have always been of quality. I will say that recently I discovered that Whirlpool will only allow their own technicians to work on more current washers and driers and that is concerning since I have always used a technician I know and trust.

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

I am somewhat satisfied with my induction range. We ordered it just before Thanksgiving from Lowe’s a year and a half ago. We were told that we would have it before Christmas, which was fine with me. I don’t cook for Thanksgiving. Just a lot of Christmas baking. It turned out that Whirlpool had not started making our range until January and it wasn’t delivered until mid-January. It had been really good until about a month ago, when it blew the circuit breaker. My husband was cooking dinner while I was at work and it just blew the circuit breaker. No power surge in the rest of the house. No other circuit breakers affected. When the power was turned back on, two burners were out. As it turns out, the main circuit board is dead. So now the one large burner, a small burner and the ovens don’t work. There are two circuit boards for each oven. When it is working, it is a great stove. However when it doesn’t work, it is costly and takes a while to get repaired.

On July 30, 2009, we purchased a Whirlpool Gold French door refrigerator with the freezer drawer on the bottom. It was delivered on August 1, 2009. On August 3, 2009, the ice maker and water dispenser stopped working. After three unsuccessful service calls and the installation of various replacement parts, Whirlpool gave up the effort to fix the ice maker and water dispenser and delivered a new replacement refrigerator on October 15, 2009. Todays date is April 14, 2012 and here we go again, the ice maker and water dispenser stopped working. Luckily, I purchased a five year warranty on the unit. However, after reading all of the posts about fire hazard issues and other various issues with Whirlpool refrigerators, well probably go out and buy a new refrigerator and write-off the $2,500 that we spent for this refrigerator as a bad investment. We purchased a Whirlpool refrigerator based upon their reputation of providing sound products. However, based upon this experience, I can guarantee the folks at Whirlpool that our next refrigerator purchase will not be a Whirlpool product or a product of any subsidiary of Whirlpool.

Ive read a lot of reviews on here for Whirlpool Cabrio Washer and Dryer saying horrible things and maybe I lucked out? We got our set at Lowes a couple of years ago and havent had issues. We use Gain HE liquid detergent in the washer and have no problems. We also do the recommended routine cleanings of the machine as the manual says. I pick the settings for what we have, clothing wise, and it washes appropriately and things are clean, no marks or other things people have mentioned. I will click on extra rinse and adjust the soil level if something is particularly yucky. The dryer is great as well as long as you select the proper type of wash you have going on. I tend to do more dry setting and things never come out wrinkled. Sorry for all those who have had bad experiences. Also, others have complained about the noise...our old machine had an agitator and was very loud. Our machines are in a closed room and most of the time we dont hear a thing until the bell rings. Maybe wed hear more if they were in an open area or garage where noise echoes?

My Whirlpool microwave broke. Im not sure how or why so today I purchased another 2 actually. Both were too big. The model I purchased is discontinued. I had to remove part of my Marble Backsplash - the turntable is tiny however mic is huge. Work on making microwave for smaller areas. Stick to get or Samsung for a nice size microwave not a Mongo mega oven above your oven.

I have had my refrigerator for a few years now. When I first purchased it, it was because of the brand and the looks. As far as performance it runs just as good as any other less expensive ones.

Model: Whirlpool Professional FF 32 Elite. Purchase date: 06/2009. Problem: Temperature maintenance issue. The basic need of refrigerator - unable to set/maintain temperature. The cooling system is not working! Poor customer service: Representative charged for visit. The representative is unable to find the root cause! Approximate expense of 4-5k with no guarantee of problem being fixed. Better go for other brands like LG, Samsung.

Its supposed to be energy efficient yet it takes AT LEAST two times as long to get one load done, regardless of size or cycle preference! Now laundry takes all day! Literally! And why is there a lid lockout? Did someone accidentally fall in? If I drop something after Ive pushed start, I have to wait until the machine unlocks the lid. Why? This seems counterproductive. Its a top loader!

My wife and I purchased the Whirlpool calypso washer and dryers and have been regretting ever purchasing a Whirlpool product. Not more than a year and a half after spending thousands of dollars on their products the troubles started. I called the company and they sent someone out to look at it for repair. He vacuumed out the lines and kept restarting it over and over and eventually it started working again and they charged a hundred dollars and something and said there most likely be more problems since they have many calls on this issue. Sure enough it started again and just kept retrying it over and over to get it to work again as well as vacuumed the lines again like he did. Now its at the point it will not work no matter what. It just keeps flashing LD and shuts down. So I did a online search for other consumers having the same problem and was shocked by the amount of the same problem with others (search this model flashing LD and you will see for yourself). When I contacted Whirlpool they played dumb and lied right thru their teeth saying they have no issues with this model and refused to do anything. I have since learned there has been court cases where the courts ruled against them saying that it was defective and had to notify consumers which they never did. Even when the repairman came out nothing was said. I have since learned that all they did was changed the name to a different model which is having the same problem (no kidding!!) and continued to rip the public off in the name of CORPORATE Greed!!!!! I advise everybody never to purchase a Whirlpool product ever again and maybe we can bankrupt them and put them out of business where they belong. All the customer service agents deserve to be unemployed and suffering after long waits on the phone and then lying straight face to the consumers. Pure evil!!!! We all have to stick together and bring these criminals down. How can they say we have no issues when a simple search of Whirlpool Calypso problems with draining and flashing LD and shutting down. There are thousands of people complaining and no action is done. Shame on these people and their souls are lost forever. Never buy a Whirlpool product and tell everybody you know to stay away! They should have their ** and/or ** cut off and have to suffer the same way the struggling consumers are after scrounging up thousands of dollars for a 200-pound metal paper weight that aint worth a damn!!!!

I bought the Whirlpool Cabrio topload washer (WTW7800XW2) in April 2011. In May 2012, I noticed the door was broken on both sides. It has now popped up and is broken so bad that it can barely be used without replacing it. I called Lowes, where it was purchased, to quickly be told that there was nothing they could do because it is out of the years warranty. This is just such a copy out to have an excuse, so that they would not even offer any assistance. Also, I paid $2,000.00 for the set; I bought the dryer as well. I just could not imagine an expensive machine like this having such a problem. Prior to buying this machine, I had my washer for 10 years. It has no problem; it was just time to buy a newer model, so I thought!After the store (Lowes) would not help, I decided to call Whirlpool; and the woman I spoke with was even less help. Andrea said there was nothing they could do since it was outside the year of manufacturers warranty. She seemed glad to have this as an excuse. I told her this is too much money to have something like this to happen. I told her it is obvious the door was defective. She said again sorry but that theres nothing she could do. She did offer to sell me a warranty for a year for $327.52. This was too expensive. I asked her what else could she do, and she told me nothing. I asked how much the door was, and she told me $212.00. I feel like I have been royally and deliberately ripped off, and Whirlpool knows it. I say to anyone reading this to please be aware if you are purchasing this product. You will most likely be sorry you invested all this money for it. You will get a companys brand that does not care and will not stand by their product.

Bought a new oven for my new kitchen. Two weeks after install, I had to have it repaired. Less than 6 mos. later, it is being repaired again, for the same problem. Whirlpools policy is to fix it till the warranty runs out, then not their problem. Buyer beware, and if you do buy, make sure you get the extended warranty.

Something inside the machine broke causing it to tear up my clothes! I had it repaired once, now it is 4 months outside warranty and it is destroying my clothes again. Whirlpool will do nothing to help remedy my problem. They did offer to help repair it at a cost of $350. Not happy with my Whirlpool washer. Looking to replace my 16-month old washer.

I have made a conscious choice to remove baked food from my diet back in early 2013. That has not stopped my wife from pursuing her passion for baking from time to time. It goes without saying that baking requires a well functioning baking oven. The one that came with our home was a Whirlpool Wall Oven/Microwave combination. Sometime in early 2014 the Oven broke down. I had no choice but to replace the combination. After doing some online research and a couple of trips to stores like Sears, Home Depot and Lowes, we decided to drop $2700 of our hard earned dollars on a brand new Whirlpool WOC95EC0AS wall oven microwave combo to replace the old one. Lowes sent someone home to take measurement to make sure that we ordered the right size for the slot in our kitchen. 2 weeks after the purchase, around March 27th or 28th, we had the Microwave/oven combo installed in our kitchen by some Lowes provided installation contractor. After installing the appliance, the technician demoed both the microwave and the oven part of the combo. Everything looked good and we were happy to see the shiny new appliance adorning our kitchen. Little did we know then that this would start a seemingly unending horror story. For the first 3-4 weeks we used only the microwave and it worked as expected. Then one weekend, my wife decided to do some baking. The dough was prepared meticulously and then came the first surprise, the oven refused to turn on. Feature not available - the message scrolled across the LED display. And horror of horrors, the microwave started giving the same message immediately after. We looked online for solutions, and we found one that suggested that we try breaking the circuit for 1 minute and turn on again we tried it to no avail. And now we went from having a working microwave/broken oven to no microwave/no oven.We waited till the next day or so before placing a call to the customer service number provided in our warranty receipt. By now the 30 day return guarantee had expired and it was the end of April, 2014. Product was now under manufacturers warranty. Whirlpool/Lowes customer service scheduled a technician to come take a look at the oven.My wife took a day off from work and waited for the technician. The technician from J&H appliance repair of SJ came home, took a look and then tried breaking the circuit and turning it on again after a minute; of course, it did not work. After consulting with someone on the phone, he decided to order some parts the main circuit board. He promised to come back after the part arrived. We did receive a call from J&H to schedule an appointment to install the part and schedule a time we did. J&H decided to no-show us on the appointment and my wife wasted another day of her time-off from work.We called customer-service again and this time they decided to send in a technician from a Sears owned company called A&E Factory Service. A technician came home and he went through the same steps as the earlier technician from J&H. This time, it was my turn to stay home and welcome the visitor. Finally when there was no trick up his sleeves to left to try, he decided he is going to order the main board. A&E technician did something different, he ordered the part to my home. I called him as soon as it arrived. We scheduled a time and he arrived to install the part. I stayed home again. Well, result was no different and the appliance was in no mood to oblige to our coaxing and cajoling. Feature not available, it continued to bleep out. He ordered 2 more boards to my home. I stayed home again to welcome the technician and he arrived again to install the 2 new boards but the result was no different than the last time. Feature not available - the zombie appliance screamed. He told me that there is only one that remains to be done which is to replace the front panel circuitry so he ordered it. By now it was end of June. We hadnt used the oven for 3 full months and the microwave for 2 months.First week of July, a new technician from A&E showed up early in the morning to install the newly ordered front panel. Surprise, Surprise - Feature not available screamed the shiny lemon sitting in my kitchen wall. The technician asked me if I will be home the whole day and I said yes. Another technician, a supposedly senior expert came by that afternoon. He tinkered with it for a couple of hours and like all who came before him, he surrendered. He said there is nothing left to do with the oven and that he is going to recommend that the oven be replaced.He left me a voice mail next morning saying that I need to call Whirlpool myself and apprise them of my experience and ask for a replacement. So I called the customer service after a long 1 hour talk with customer service rep, followed by a conversation with his rude supervisor. I was told that Whirlpool no longer deals with A&E that they broke their relationship with them as of June 31st, 2014. I failed to understand why that was my fault. I was told they need to send technician from another company, can you guess the company whirlpool recommended? It would be funny, if it wasnt incredibly painful to deal with horrible customer support representatives yes, it was the the no-show company J&H. I told him Id have nothing to do with J&H. So they recommended their only other option, a company called AGO.AGO technicians started showing up at my house since early July and I waited with baited breath for them to suggest a way forward to a resolution. Well good thing that I didnt hold my breath for that to happen. AGO technicians have made 8-9 visits to my home during July and August with the last visit being on Aug 20th. They replaced all the boards that A&E guys had already replaced the previous month. On August 21st, I received a call from AGO rep saying that they have given up that the product is irreparable. They gave me a reference number and asked me to call Whirlpool for a final resolution.I called Whirlpool customer service on August 22, 2014 and Spoke to Jennifer and her supervisor for 32 minutes. They wanted to restart the whole process of sending technicians to my home. It would be funny if they hadnt stolen $2700 of my hard earned money + all the lost hours and productivity + vacation time lost + headache they caused + the pain of not having a working Oven/Microwave in our kitchen + dealing with rude customer service reps, I lost it. I threatened to put the whole recorded conversation on YouTube. The rude inconsiderate supervisor hung up on me.I called back after a few minutes and spoke with a tad bit more reasonable rep named Ashley. At least, she had the patience to hear me out without barking at me about what my rights are as a customer. Well she had no better solution than to suggest another technician appointment what was the excuse this time? That the last technician from AGO didnt call Whirlpools tech support line while he was at my house. As if that is my fault. I agreed and we setup an appointment for Wednesday, August 27, 2014 between 8AM and 12PM with the same old company J&H who no showed me once. Goes to show you who Whirlpools associates in business are. They had only two companies providing repair services in San Jose AGO and J&H.I took the morning off from work on Aug 27, 2014 and waited till 12 noon and there was no sign of technician. So I called Whirlpool customer service number one more time. As you would expect by now, a rude customer service person named Eva from Michigan picked up my call. It was reasonably clear to me during that conversation that the J&H technician no-showed because appointment was not communicated to them. She emphatically claimed that my warranty is not a product replacement warranty but a repair warranty and that she needs to send me a technician to take a look at the product. Can anyone believe it? She told me I have only one option either to accept the perpetual technician visits or she will note that I have rejected their offer to service the product. I told her I am not rejecting anything, just exploring all my options. She assured me I had no other options. The arrogance of these people! So here I am, several thousand of my hard earned money stolen by Whirlpool and I still have no working product. Adding insult to injury, 2 weeks ago I received a letter from Whirlpool pitching me to extend my 3 year extended warranty to 5 years. They want to inflict more pain and charge you for the privilege.I have more options than Eva would want me to know. Luckily I have legal coverage under my benefit plans at work. Even more importantly there is social media and internet. I am pursuing those options at the moment. Heres the summary: Lowes takes my $2700 on March 13th. I get the Wall Oven delivered and installed on March 27th. A total of at least 15 repair visits are made to my home between first week of March May and August 21 (I have started losing count). Time since product purchase: > 5 months. # of times the oven has worked : 0. Hours spent talking to rude customer service reps: 4-6 hours. Time spent at home baby sitting repair technicians : > 100 hours. Lowes, Inc washed their hand stating 30 day money back guarantee is over. Its customer service people were not of any help either. UPDATE 9/15/14:Within a few hours of publishing this post (on 9/2/14), I was contacted by both Lowes and Whirlpool via Twitter. Both the companies seemed genuinely interested in resolving this issue. After I DMed my appliance and contact information via twitter, Melissa from Whirlpool called me and left me a voice mail on Wednesday, Sept 3rd, 2014 informing that they have decided to replace the oven. I was told in that voice mail that I should expect a call from Whirlpool on the details of the exchange before end of day on Friday (Sept 5th). I was contacted by Lowes and I informed the Lowes rep that Whirlpool has agreed to replace my oven.I thought I would really be able to make a single update to the post informing the world that Whirlpool really made amends and tried to hard to correct the failures of the past. It is 9/15/14 today and I havent received any updates from Whirlpool about the how/when of the exchange. I made 2 customer service calls to Whirlpool last week. I was unable to speak to Melissa the first time, but did speak with another rep. She told me she will pass the information on to Melissa and ask her to contact me. She connected me to Melissas voice mail and I left her a voice mail. Melissas voice mail greetings suggested that I also contact her via Whirlpools customer service email for faster response. So I did that too.On Thursday 12:37PM pacific, I received a call from Melissa. She had no useful information to share with me. She is waiting for some paper pusher to do his/her job and could not make any promises as to when it will be resolved. My file is stuck in one of Whirlpools many bureaucratic bottlenecks. This is no personal indictment of Melissa it is just evidence that Whirlpools is not serious about customer satisfaction. My experience is not isolated as evidenced not just by this event but also by the number of people ranting on their social media handles. Here was an opportunity to rectify its mistake and win the confidence of a customer back and so far Whirlpool seems to be uninterested in any such thing.IMPORTANT UPDATE (9/16/14): Please share this story via your social media handles. It is important to hold these people accountable for their actions. It is also important that we inform consumer about the perils of doing business with these organizations. Thank you very much. UPDATE (9/17/14): Whirlpools customer supports twitter moniker is @WhirlpoolCare. LOL. They could have demonstrated care by resolving customer issues, instead they removed my permission to post to their Facebook Page. WhirlpoolCare indeed.:) I will be handling this mostly through Twitter follow me at **. I will be using hashtag #whirlpoolsux going forward. I would request that you do the same. Thank you.https://www.facebook.com/WhirlpoolCare.

I had a 6 year warranty on the new Water heater and about only 4 years into it the tank began leaking. Whirlpool replaced it but of course I was responsible for Parts and labor to replace it. The replacement only lasted just over only 2 years and just outside the total of 6 years from original purchase date on the first. Whirlpool refused to discuss it since it was a few months out of warranty. If someone else has purchased this heater it would have failed at 2 years and they would have had to warranty it anyway. I will never own another Whirlpool appliance because of their substandard products and warranty. I only wish I had reviewed the reviews of others and taken their experiences into consideration and not purchased Whirlpool. I am now out for another heater and reinstallation charges again.

Literally from day one I had an issue with my Gold Series which was aggravating but at least it was on warranty. Then 2 months out of warranty I had another problem, a leak. Now no water circulation. I think it is maybe 3 years old. What a piece of junk and my Whirlpool washer and dryer? Not much better. I will never buy another.

I was a salesperson for GE for years and thought that they made the best washer for several reasons, but eventually had to purchase another washer which was a Whirlpool. Have been very pleased with my choice and would purchase a Whirlpool again. Washer is 14 years old.

I bought a Cabrio set in June 2007. Within two years, I had to have the barrings replaced ($800 job). Now, its two years later and Im getting a F50 code. The repairman put in a new part, still got the same code and left. I am out $970. I am a disabled vet/single parent and now I have to buy a new washer. Who is going to start the class action suit against Whirlpool?

In July 2012 we purchased a new Whirlpool Gold refrigerator. Last month ice maker went out. We bought it at Best Buy. They sent out a third party repair co. subcontracted under Geek Squad. Response was same as all these threads - just have to replace it. Since Whirlpool does care why dont we all go after place we purchased these refrigerators or the suggestion of a class action suit works for us! This is absurd!

We bought our Whirlpool Cabrio 7 years ago and it was great at first. I have not had any trouble with it ripping clothing. The clothes are clean. Its constantly breaking down. First it was the drain pump. Then the main computer board went! I called Whirlpool and of course the lady says its not covered. I had back up though. Google is amazing! I asked why this wasnt a recall as all over the web, people had this same problem. I pushed and pushed and she put me on hold. Came back to say it was in fact covered. What? Really? What changed your mind? She wasnt allowed to tell me. Supposedly had something to do with the date of manufacture. So okay, they send the repair guy out, its fixed. Now tonight, the lid locks and nothing happens! This repair was about 6 months ago. Grrrrr. Its been one thing after another with this hunk of expensive junk. When I buy an appliance I expect it to be problem free for far longer than this. I am not getting a code or anything, just dead air. So frustrating with three kids not being able to do laundry when I need it randomly :( Has anyone else had this problem? The lid locks, then does nothing. I unplugged it, pressed off and restarted it. Changed settings. Nothing is working.

Two years ago, I bought two Whirlpool Water Heaters. Like the others who have posted, after one year the first one went out. Last night the second one went out. I just wish that I had read the prior reviews before I bought these replacement water heaters. I also had to navigate a very unfriendly customer experience, first with Whirlpool and then the manufacturer. After that I had to wait a week to get a repair person out only to have to order the part and then be asked to pay for it and the express shipping. Totally amazing! I have decided to buy new water heaters next quarter because I just cannot put up with either the aggravation or the expense of constant repairs. I will returning these two water heaters to Lowes, where they were purchased. Perhaps if enough of us return them, Lowes will decide its not worth damaging their brand to sell a known inferior product. When this many people complain about a product and they all have the same experience its a lack of quality, plain and simple. And I would think that Lowes would not want to go on supporting a known inferior product when even Whirlpool is lukewarm in their response to our complaints.

I have had a terrible experience with fridge Whirlpool. Two fridges have been delivered to me in bad condition. The first one was aesthetically awful (looked old and used) and the freezer didnt work so it was exchanged. The second one works and it looks ok but it makes very loud noises all day every day. I live in an open concept condo and this fridge sounds like a train for more than an hour more than 5 times a day, it is terrible. I have been calling customer support for a solution and first of all, there are no technicians in my area, and since the fridge works as designed there is nothing to fix so Im stuck with a terrible noisy fridge that I hate and destroys my day which I paid a lot of money for thinking that the brand meant quality but it doesnt. Customer support doesnt respect the customer and their answer that the first works as designed makes me understand that Whirpool designs bad quality fridges. I have never heard a fridge making these noises, not even brands that are less named than Whirlpool. For your inner peace, I recommend you to stay away from Whirlpool-Maytag fridges... If the fridge is in bad condition (but working) youre going to be stuck with it. The brand doesnt really mean quality and support... it just means more expensive.

My microwave is very reliable and has lasted a very long time. I have never had a problem other than the circular glass plate that broke. It took me a little time to get use to the timer on it which is a little different than other microwaves that I have used. Overall a good buy.

We purchased a Whirlpool Gas Water Heater (Model No. N40T61-343) from Lowes in the Summer of 2013. 2.5 years later, the water heater goes out as of 01/19/2016. Therefore, I contacted the telephone number on the side of the water heater in order to restart the water heater. We followed the instructions by pushing in the pilot button, as well the ignition button. To no avail, the water heater did not restart. I called customer service on Thursday (01/21/2016) to speak with a representative. She said that we needed another Thermopile and a Gas Valve replacement. So, who is going to put it on? It would cost as much as getting a whole new water heater. Therefore, we are going to Menards to purchase the Richmond Gas Water Heater. We had a Richmond once before; and it lasted from 1999 or 2000, until 2013.After reading all the reviews about this brand water heater (Whirlpool), no wonder people are complaining. Ladies and gentlemen, do yourselves a favor and not buy a Whirlpool Water Heater. The only thing that Whirlpool is good for is only their name. Their Water Heaters in particular are worthless pieces of junk. NEVER BUY A WHIRLPOOL GAS WATER HEATER AGAIN!!!

I’ve purchased a front washer and dryer and storage units, directly from Whirlpool. When the delivery people installed the units, they did not install the rubber gaskets that are required between the units. I’ve purchased rubber pads from Lowe’s, but the washer still shakes uncontrollably. What do I do now?

I have a pretty small refrigerator since I live in a condo. It has lasted me about 4 years and is still running very well. It is very easy to clean. I dont buy a whole lot of food at one time. The size is big enough to hold what I buy every week. The appearance is decent. Only two people use it every day. I havent had any problems with the refrigerator in the four years I have had it. I get frustrated sometimes when opening up the bottom storage container. If I pull it out too far, it falls to the floor. This happens especially when the container is full of fruits and vegetables. I guess bottom storage container was designed that way for easy removal to be cleaned. I really like the adjustable shelves. I can adjust them perfectly to store food containers and jugs of milk and other drinks. I like the door shelves in the freezer compartment. It is great for small packages of vegetables.

First twice the frame that holds the crisper drawers broken. We bought parts and fixed worked for only short time. Second we bought extended warranty from Home Depot for 5 years. At about 4.5 years ice maker started freezing up. The valve that controls the amt of water that goes in was broken. Had it fixed under warranty. Started having a little problem with it in a couple months. Lasted 8 months. Broke again. Froze up. Had to pound on ice maker compartment door to get open. Once again water overflowed. Froze everything up. Called. Of course our of warranty now expired. Called the guy that put the ice maker repair parts in. The part under warranty but now I have to pay for labor and them coming out to look at it. Now why would I want to put another defective ice maker in. I called Whirlpool. They didn’t care. We have many Maytag appliances in our home but they will be the last. The appliances they make now are cheaply made.

Dishwasher leaking thru the diverter motor; apparently the gramet # WPW10195677 gets worn out and starts leaking. They have discontinued the part and can no longer be found. I call Whirlpool and all Parts supplier in my city. Obviously this is something that happens with time (5 yr old dishwasher) and is something very simple to change. But if we cant find the part....what are we supposed to do. Also my dishwasher rack has broken 2 years ago and is holding with zip straps! Horrible product!

Whirlpool Gold Fridge - For all the people who have water collecting at the bottom of their freezer... There is a plug in the drain pan underneath that needs to be removed. It comes that way from the factory. Thank God, I have a smart Hubby and Father-in-Law. I find it INSANE that these Repair people have not caught on or do they just want to keep billing for Service Calls.

Whirlpool front loader duet washer WF9400SW01 - I bought this washer brand new in 2007. The rubber ring by the door started to grow mold after 2 years, the washer collects water after wash. Water was dripping down to the drum and sit there. If I forget to check and drain it by turning on in the rinse cycle, it wets the entire floor. And it sounds like a freight train after 4 yrs when it spins. My last washer lasted 20 years and it was a whirlpool top loader. Thought I might get that with this one.. but NOT.

We had to buy a new fridge in 2000 because ours broke. Following consumer reports, we went with a side-by-side Whirlpool gold and was it pricey! Within the first five years of its life, we had to replace the fan twice...the bar that separates the fridge and freezer could have fried an egg--it was so hot! When I had to replace it the second time, I pitched a fit to Whirlpool and they could care less! Now I see that the inside wall of the fridge section has cracks forming! I know the average lifespan is 10-15 years but I still will say that I will not buy from Whirlpool anymore! Their stuff is very expensive and it just seems it has too many small things that do not hold up!

I bought a Whirlpool model # WRF757SDEM. It has failed twice in 7 months. The tops temperature hovers at 54 degrees Fahrenheit. The freezer works fine. I had a whirlpool fridge for 10 years before I bought this one and never had trouble with it. This particular model seems to have a design flaws according to other reviews I saw on this site that read similar to mine. We are waiting on parts. This is the second time in 6-7 weeks that it breaks down.

Cabrio top loading washer - I have had this set for 3 years. The first 8 months it was fine, then came all the rust. I had to go to the BBB and file a complaint as everyone at Whirlpool would not help. Last year they finally replaced the top, and now, its rust yet again. I rinse and dry the machine when I am done using it. The repair man said it was because manufacturers are not using primer and just one coat of cheap paint. What now? Ill see if I can get the lid off and sand it and use rust preventer on it. Never again, I should just junk this piece of crap and Whirlpool should shut down if they cant make anything worth our hard earned money.

I purchased this piece of crap excuse for a washing machine, the Whirlpool Cabrio, almost 2 years ago, in September, 2015. Since that time I have had nothing but dissatisfaction about how it washes, and the extremely poor results. I contacted my sales associate early on, I was told, just like others who have purchased this machine, that it was a water-saving machine, and I needed to read the manual closely and just do what it said to do. I did that. Long story short, I am sick and tired of this machine, stopped using it, bought another machine that lets me choose how much water for each and every cycle, it washes extremely well, my clothes come out clean, it HAS AN AGITATOR, DIFFERENT BRAND, and I am very HAPPY with it! I will never ever buy a Whirlpool product again. I am well-known, have an extremely large number of friends, and I will be spreading the word that Whirlpool built a piece of crap. Never mind that piece of crap washing machine was mandated per government regulations to cut down on water, thats a bunch of crap. Users should not have to buy expensive cleaners, tote extra water to a washing machine that uses so little water that it barely covers the clothes, and no person should have to use a product like this. Never. Washed clothes from this machine stink, the odors will not leave my clothes, whites are now yellow, stained, and colors have white spots on them. Whirlpool, you have built this piece of crap, I hope you have large heapings of Karma! What a joke. What a useless company now, sell out and go play on the beach. You deserve the dirt, not your use-to-be-loyal customers.

Even with the hottest water on the most heavy duty setting, regular dinner plates are not cleaned. The flatware holders that are set in the door (instead of free-standing in a rack) do not have adequate holes in the holders and are too far away from the limited jets to get adequate soap and water to cleanse the flatware. Even after rinsing all scraps off the plates and flatware, we find bits of food, gravy, or smudges on the plates and flatware - since its first usage. The manufacturer had the audacity to claim that was normal. Settings include delayed starting, heavy duty versus normal washing, and different types of drying. The heavy duty washing is definitely poor quality, and there seems to be no difference between any of the drying settings. The delayed start is nice. The physical layout of the prongs on the racks and the folding racks do not allow easy fit for most sizes of pots plus plates on the same bottom rack. I cannot put a 1 gallon pot level on the same rack as dinner plates. I must put it beside salad plates. Only small sauce pans fit neatly or cleanly beside dinner plates. Yet the external dimensions of this dishwasher are the same as the competitors standard size. Looks neat and is easy to clean. Also, the exterior does not show scratches. Actually, I cannot see where the exterior has any scratches. The service people were very little help. The Warranty said that after five (5) service calls the unit would be replaced. We made six (6) service calls, but we were told that we did NOT have six because if you called again within 90 days of a call, that was considered the same service call. That requires 450 days minimum to have five (5) qualified service calls, but that warranty was good for only 365 days!

We bought a new refrigerator 14 months ago and the compressor went out New Year’s Eve. Of course, expecting 30 people to celebrate! The first refrigerator Lowe’s delivered was loud and we called and asked to have it replaced, which they did. The second one was also loud and we debated if we should send it back also but we just put up with it! Second mistake was not buying the extended warranty. Since we have always had good luck with WP we didnt purchase the extended warranty. Neither WP or Lowe’s would do anything to help. The repairman who looked at it and diagnosed what was wrong said the compressor was undersized for the size of refrigerator and that it had worn itself out trying to keep up. He said he would not put in the same size compressor or it would do the same thing. Hence the loud noise of this model. I will never shop at Lowe’s again, and after 30 years as a Whirlpool customer, I will never buy another product from them. Also, if you plan to buy WP, buy extended warranty. They also leak water.

Fridge is over 20 years old. Definitely got money worth. Need to replace all appliances soon??? Which model next. So many models to choose. Love one with freezer on bottom.

Does the CEO know you do not stand behind your products? My washer is not even a year old and cost about $400.00. And you have stuck about $1800.00 into repairs instead of replacing a lemon washer! The washer had problems the 2nd month I owned it and you stuck a new clutch in out. Now just about everything replaced, it still does not work so I will order more parts. This is ridiculous. I would love to hear back from your CEO and would like to be reimbursed for 5 days of pay to take off and wait for repair men, laundry mat fees, etc!

Our 2.5 year old Whirlpool top loading clothes washer started leaking from the bottom, enough to form a sizable puddle that ran under the dryer all the way to the wall. It was still under warranty so we called the company and they recommended a repair service. Guy came couldnt really identify the exact problem but said hed order parts to stop the leak. That was 6 weeks ago. He cant get the parts despite us calling about every week to see if the parts came in. So for the last month weve been taking our clothes to a laundromat. There seems to be no end in sight to this problem. Seems stuck between Whirlpool and the repair service and were the victims. And, oh yeah we got a note that says our warranty is ending soon.

Whirlpool 500galaxy gas water heater - First week ran great. Now Im lighting every day. Called Whirlpool and just getting run around. Had it a month today, still lighting every day. Cant afford to buy another.

Inconsistent freezer and frig temperatures, with vegetables and fruits freezing in the fridge, even when temperature is properly set. Freezer control knob and vents too easily blocked. Unit is very noisy.

Purchased a 450.00 Whirlpool over- the-range microwave oven in October 2015 and on January 4, 2017 it is not heating. Timer, light and turntable is working properly. I thought I was buying one of the best products. I was sadly mistaken. So I am a very disappointed senior citizen, is has a fixed income. I still have the receipt from my purchase from Lowes.

Whirlpool Gold appliances are junk!!! Our dishwasher just stopped working one day. It was about 2 years old. We tried all the troubleshooting ideas we found on the internet. Nothing worked. I had a 13 Year old working dishwasher when I bought this one. Sure wish I had left well enough alone. I think there should be a class action lawsuit against Whirlpool. I had also purchased a new electric range... It is constantly giving me an error message when I try to use the oven. We have to flip the breaker and that sometimes helps. I bought 4 of the Gold appliances... I’m holding my breath on the other 2. I thought I had done a good job researching before I bought. I remodeled my kitchen. It turns out that a company that I believed was reputable and worthy of my business are not.

I just replaced a 4 year Cabiro washer with a Samsung. The washer was making terrible loud noise when spinning. It sounded like a jet plane. The repairman said it was a bearing that was going out and that it was a common problem in the Cabiro washers. Cost to repair it would be $500.00. Last week, it finally started spewing oil from underneath so had to buy a new washer. I will never, ever buy anything made by Whirlpool. Whirlpool said it was off the one year warranty (duh) and they wouldnt help with repairs.

We did our research and wanted to buy a new washer and dryer with a trusted brand that would last. Our previous washer and dryer (different brand) lasted almost 20 years. Our new Whirlpool Duet HE Front Load washer only lasted about 2 years. The washer started making a terribly loud noise when spinning. We had a repair guy come out to evaluate the problem and provide an estimate for repairs. He said the drum, bearings, and truing was all one unit and the repairs would cost more than the washer. The factory warranty is only a year. BIG disappointment in Whirlpool.

I purchased this range in 2010 and needed to replace the control panel/switch membrane in 2011 and it was covered by the warranty. Then I purchased an extended warranty and needed to replace the same part again. Then I replaced it again in July 2016. This part cost $147 and you cannot operate the oven without it. There is something wrong with the range that is causing the failure and the cause of the failure should have been fixed when it was under warranty but now that it isnt under warranty, Whirlpool has refused to correct the problem or compensate me for the cost to replace the part.

Two water heaters three yrs old that went kaput. Thankfully, they are under warranty. However, the tech that I called out said that his company doesnt work on Whirlpool because they are junky and they try to blame the tech if something doesnt work. I called to get new part, and of course now, I get to pay for labor. The lady on the phone actually suggested that I hire an electrician and replace a breaker instead of receiving parts for Whirlpool. Unbelievable. Needless to say, I echo all of the same concerns as the other posts. Im done with Whirlpool.

We purchased our first front-loader washing machine (Whirlpool Duet WFW9250WW00) just over two years ago. Since we purchased it, it has torn clothes and we have replaced the drum baffles twice (this would be the third time, but we are throwing the washer out), the drum seals twice (another place clothes can get caught). I had adjusted my washing (maybe I overfilled the washer, maybe I was using the wrong spinning speed), but every so often clothing would come out with holes or torn. The drum baffles must come loose before they come out, and clothing can get caught underneath them (I think that is where the tears occur). It has happened at least once a month and I had spent a fair amount of time trying to figure out where the clothes got caught and torn. Many people complain about bad smells from the washers (which I never had - I like the Tide with Febreeze detergent and every so often clean it with bleach or Affresh), but never torn clothing. I would really like to use a front-loading washing machine, but we are going back to the top loader - we cannot afford the clothing tears. I have seen that many people replace baffles (not many speak of clothing tears) and maybe in the future this problem will be addressed. But in the meantime, I would stay away from Whirlpool front-end washers. (GE makes some nice top loaders - and in 40 years of washing clothes and only owning two other washers, I have always thought washers to be an appliance that would last 15 years or longer with very little maintenance or trouble). I believe that I really tried to make this washing machine work out, but it got to the point where my husband did not want to wash baseball uniforms and other irreplaceable clothing in our washer.

I purchased a Whirlpool refrigerator (model number GX5SHDXVQ02/K02778282) on 9/18/2010. It broke down in 1 year and 8 months; the circuit board control went completely out and ruined all my food. Whirlpool stated I was beyond the 1-year warranty and said there was nothing they would do, except sell me a 1-year warranty for $299. I was at their mercy, so I purchased the warranty for $299 and had the fridge fixed. I would like to be reimbursed at least for the $299 warranty charge. This company should be ashamed of manufacturing such a flimsy product and not standing behind the item to protect their name.

I bought a new computerized Whirlpool Cabrio top-loading washer and matching dryer 3 years ago. Bearings wore out under warranty, it was repaired. Just outside warranty, washer has broken down twice more. I contacted Whirlpool and received a high level of indifference to my concerns that they manufacture junk, and are not willing to stand behind it. Clearly, this is a faulty issue with the machine and should be repaired then and now at their cost. Do not buy Whirlpool products people.

I purchased a Whirlpool Duet front-loading washing machine on September 27, 2010. By October of 2011, it was making a loud grinding noise during any spin cycle. I called for service and was told I needed new bearings which entailed rebuilding the machine. I had purchased a 5-year extended warranty. I was originally told by the warranty company they would replace the machine.After waiting two months, and after several contacts made by me to the retailers customer service, I was told the machine would not be replaced, but repaired. After the repair, on January 6, 2012, the machine now rattles and shakes so much during the final spin cycles. It is literally impossible to have a conversation with someone standing next to you in the same vicinity as the washer, it is that loud. I am sorely disappointed with the Whirlpool line of products and with the retailer who has been dragging their feet on customer satisfaction.

What is the brilliant idea of a mode dial on a washing machine that needs to be pushed in or pulled out to engage its function??? In other words, why is there a free-spin mode of THE DIAL itself? Okay. IN OTHER WORDS, why not just let the handle part of the dial stay affixed to the red line mark, so that they continuously turn together at ALL times???

Purchased this dishwasher in 2015. It has been horrible. The unit has never cleaned sufficiently on any cycle. I run the unit in the evening for the full cycle with heat. It takes almost 4 hours. The dishes are still soaking wet the next morning. We would be considered light use as a family of two. I hand wash any larger pans or cookware as the racks do not support anything of midrange weight or above.With the poor cleaning, I purchased a additional silverware rack and placed it more centrally to attempt better cleaning. It remains mediocre at best. The most recent irritation is the door latch has started pulling free from the unit and remains attached to the door! I have to take pliers and remove it from the door and reaffix it into the housing of the unit. Will never recommend this nor will I ever purchase anything from this company in the future. Sad to see the quality falter to the point of absolute failure.

In June 2003, I purchased a Whirlpool Gold Conquest Side-by-Side satina finish refrigerator (Model Number: GAS6SHAXLL03; Serial Number: SP1452552). The ice-maker has always had freezing up issues which I never complained to the company about. It has made weird noises (nothing major) but was already out of warranty. I paid $1,600-1,700 for it. I did not have the money to pay for repairs and I am sure that the repairman would have never found the problem. Two days ago, there was an electrical smell in the house. After an hour or two, it started getting stronger and stronger so my husband looked at the fridge. There was smoke pouring at the back of it so he pulled it away from the wall and we unplugged it. Surprisingly, the plug was not hot. Had I not been home, it could have caught fire, burned the house down and killed my dog! I am furious about this. When I called, Whirlpool says, That model is not under a recall. Would you like me to transfer you to service for repair? Really? Those big corporations dont care! There needs to be a recall on this because I have seen this same problem many times on blogs and forums. Well, guess what, I used to be a Whirlpool fan, not anymore! Now, I went and purchased a new refrigerator, and the brand name is Samsung! I recently bought a Samsung front loading washer and dryer and they are great. It looks like the Whirlpool dishwasher in my kitchen will be next! I bet Samsung makes a nice dishwasher.

Nice looking, prices very fair for quality product. Options are always good. My mom used Whirlpool. That thing that goes in the middle of the old time washer is now gone. That thing would rip or stretch out clothing bras. Anything that was nice it would make it look horrible. Ive had my washer and dryer for 6 years and they still work like new. When shopping for a washer and dryer I do look for capacity, energy efficient and the brand. I prefer to stick to the old school brands just like my mother did. I must admit that I do love the fact that it is an HD high efficiency washer. The deal-breaker would be a low quality construction made a washer or dryer nobody needs to have problems with it. If youre spending that type of money you need to get good quality items.I love my washer and dryer. Theyre both and white color. Its a Whirlpool Cabrio with HD High efficient load energy saver and H2 wash system. The washer has a lid with a see-through glass which I love. My dryer is also a Whirlpool Cabrio steam with a resource saver that gives me a lot of different options as far as my clothing is concerned on how I need it dry.

I had my Whirlpool Quiet Partner 11 Portable Dishwasher for less than a year when it started leaving dirt, food particles, and white cloudy film on my glasses and dishes in the top basket. It got so bad that we started to wash the dishes twice but it would not clean the dishes. We called a repairman out to see what the problem could be. He checked everything and told us nothing was wrong with the dishwasher and to clean it with CLR. We cleaned it with CLR twice and the dishes looked better with the first wash. The next wash was the same with leaving grit and dried food particles on the glasses. I am now washing my dishes by hand if I want to clean dishes. Can anyone tell me what is wrong with my dishwasher? I am ready to buy a new one but not a Whirlpool.

Purchased new Whirlpool 2-door, side by side refrigerator from Standards store in December 2010 for close to TT$10,000. For 2-3 years, it made a very loud noise. Each time it cut off that disturbed my peace and quiet. I complained, to no avail. In early 2015 or thereabouts I began experiencing severe warming problems in the non-freezer compartment and, since that time, I have suffered large losses from spoilage. The warming coincides with over-freezing (icicles, thick frost formation and whirling, dense cold air) in the freezer compartment and icing up of the vents in the non-freezer section. Moreover, the cool air flows from the top vent only when the freezer door is left open. Since that time Ive only been able to marginally cool the non-freezer section by unplugging for up to an entire day, at least once per week. I believe this is a manufacturing flaw rendering the non-freezer section not fit for its purpose although it manifested itself sometime after purchase. My prior experience with another brand has been totally different (13 years and still working). It is totally frustrating. It is also unsafe since spoilage is sometimes difficult to detect. Here, we have to deal with the seller and that is often a hopeless situation, particularly outside of the warranty, as has been my experience with another household appliance. Ive been advised by independent technicians who reportedly have encountered this problem that the solution lies in boring a hole connecting the two compartments which then enables efficient cooling of the non-freezer compartment. Quite frankly, I would like to have the refrigerator replaced despite the fact that it is outside of the warranty.

I went from an HE front loader to an HE top loader (Whirlpool Cabrio WTW7000DW0) due to the risk of mildew with the front loader. Im not the only one doing laundry and if someone else does it, it always seems that they shut the door when empty, contributing to moisture and mold that needed to be cleaned out of the gaskets. I am so unhappy with my top loader HE washer. When I stop the machine and look, I always see my laundry half covered with dingy water, sometimes part of it still dry at the top and it is disgusting. I frequently have to rewash loads due to detergent getting trapped in folds or pockets created that hold on to dirt and lint, even being careful with the detergent amount. I run the washer now every time with settings of deep water, extra rinse, heavy load and presoak with instructions, with settings taped to the top for others.At almost 1 1/2 hours each load, we just cant keep up. The laundry still forms pockets and sheets form a giant tent over the entire load that has to be unraveled at the end of the cycle and wound so tight it had no chance of rinsing. I had to get a repair person out because it got out of balance and he had a small hand-held computer to enter a code to rebalance it. When we discussed the issues I was having, he was ready for everything I was doing wrong. He told me I can not wash blankets or large items (I thought I was buying large capacity with such an enormous drum). He told me they have caught people adding water with a bucket during cycles and that the washer software can tell them if people are trying to work around the system which voids the warranty.Apparently, this is a common complaint he blames on the government wanting high efficiency so they make the numbers look good, sacrificing the ability of the washer to perform at what a consumer expects. I have never seen the water in my drum higher than a couple inches and the drum is HUGE, but never used to capacity. He told me his wife demanded they get a commercial washer because she was so angry about how poorly it cleaned. I feel so scammed and I wish I could have my old agitator back. $100 for the repair call, $150 for the code to be put in and Im on warning that they will see if I try to add water, run out of balance or dont comply with any reason they can void the warranty by just checking the data the washer is collecting on us.

Never have to worry about my extra freezer products. Keeps them at the correct temperature. Plenty of room on the shelves and on the door. A great asset for large families.

Purchased a self-cleaning Whirlpool oven - model number RBS245PRS06 at Home Depot. Spent extra for the self-cleaning feature. The oven had slight use and used maybe once a week. Cooked a big Thanksgiving meal and decided it was time to use the self-clean feature for the first time. One hour into the process the oven shuts off, no longer has power, and the oven door is locked and will not open. Called Whirlpool (talked to 2 levels of customer service), they wanted me to buy a $200+ warranty for another year of coverage!Researched online and talked to the parts people and this is a KNOWN defect. It happens frequently when using the self-clean feature. It requires replacing the Thermal Overload Safety Thermostat which costs $45 with shipping for the part. The service call is over $100 PLUS labor which can run even more. There are YouTube videos that show how to replace this fuse. The parts lady recommended NOT using the self-cleaning for this oven. Buyer beware. If you are in the market for a new oven do not consider this Whirlpool model. THIS PRODUCT IS DEFECTIVE AND WHIRLPOOL WILL NOT STAND BEHIND IT ONCE YOUR 12 MONTHS IS UP.

I purchased a Whirlpool Gold top freezer refrigerator (G2IXEFMWQ03) in May 2011. Six months later, the freezer began to collect frost and eventually clogged the refrigerator port from freezer. Since cold air from the freezer was not going to fridge, I had to turn down the refrigerator temp to lowest setting. I had a service person come out and replace Adaptive Defrost Control under warranty - it would have cost me around $250. Now roughly 12 months after repair, the defrost issue is back. The part cost me $175, and that is if I install it myself. I called and mailed Whirlpool which was a waste of time. This is the last Whirlpool I plan to purchase. For the same issue to occur in this short time span, it has engineering flaw written all over it.

I have owned this Whirlpool Refrigerator French Door MODEL WRF990SLAM01 for less than 10 months. The ice machine broke down completely a few weeks ago. We called Whirlpool and they sent a repairman out the following week. He left saying he had to order parts. About 8 days later, they called to let me know they have the part in and scheduled a time to fix it. They put the new part on and said ice should be coming out in the next 72 hours. It never happened!! Not only did the ice maker stop working, the freezer stopped working which was about $300 worth of frozen meat/goods down the drain. I called the appliance repair guy. He said, I was worried about that, this product is known to have these issues. I asked, Does Whirlpool know? He replied, Absolutely, they have a kit to fix this but its not 100% guaranteed to fix this issue. REALLY?!!! I called Whirlpool and they could have cared less. There were no apologies, no type of compensation (exchange/replace). It is now going on day 22 and we still have no ice or freezer. This fridge cost me $2500 and four requested days off so I could wait for the repairman. Whirlpool, you as a company should be ashamed and outraged. You are more concerned about the bottom line of recalling these lemons and forgetting the impact you are having on us consumers. How many people are going through this issue that will not under any circumstance purchase a Whirlpool product again? I am so happy I am not investing in this company as this will impact this company in the future. They may be selling quite a few now to new homes/builders but when the word gets out what type of product they are selling and not repairing prior to the sale and knowingly letting people buy these, it leaves quite a bit of culpability on their hands. IF you are going to sell crap product, then stand behind it and repair/replace it prior to selling it to retailers!! You are a pathetic company!! STAY AWAY FROM WHIRLPOOL PRODUCTS!!!

My wife and I made the unfortunate mistake of purchasing the Whirlpool Gold Series, model #WRF989SDAM00 refrigerator two years ago...yes TWO YEARS AGO! We have experienced numerous issues with the appliance but our latest (no cold air in both the fridge and freezer) prompted a call to a service center. The serviceman that showed up knew immediately what the issue was, our compressor and evaporator had malfunctioned and according to him, We have seen the same problem in a number of these models and that Whirlpool has since redesigned the casing to prevent this issue in new models. What about those of us who purchased the previous model?! Now shame on us I guess for not purchasing the extended warranty...I suppose I just took it for granted that in todays competitive manufacturing world Whirlpool would be committed to building a quality product! Because of this I was offered two options from Whirlpool. #1 - pay for the parts yourself...over $800 or #2 - purchase their 1 year warranty program @ $350/year, this warranty will cover all parts and labor for an entire year. Based on my experiences though, I will need to purchase a 1 year warranty @ $350/year for the life of this lemon, potentially costing me $5500 over a 10 year period. I ultimately took option 3...tossed the piece of junk and bought a new fridge from their competition. Dont be fooled by the attractive design and appearance, the Whirlpool Gold Series refrigerator is a money pit waiting to happen!

I was searching online and stumbled across this site. Funny that there were so many complaints about the console on the ovens, considering that my issue was with the console on a dryer I purchased. I have only had the dryer a year, and it stopped working. There is nothing else wrong with it, no codes, no problems with the lights, or anything else. A technician came out and found that it was a small plastic and metal button piece that helps the press here: spot on the dryer panel to connect to the start button on the console. The little arm had broken and the switch no longer worked.Figured we would have to purchase a new button. NOPE, apparently we were told that we had to purchase a new console (over $200 dollars, close to $300 with shipping)???!!! We were also told that wear and tear can cause the issue. Wear and tear?? On a dryer thats maybe run once a week for about a year? Try again, I think I need my boots because it sounds like horse** to me. I think I will pass this information along to people I know that are technicians so that they can let people know not to purchase from this company because they obviously arent going to address the situation. I think I might also utilize social media to let people know so that they dont have to go through this much aggravation. I certainly dont know what we are going to do, since it took me a year to pay that dryer off, I cant afford another dryer at this time. So unfortunately with a new baby on the way, you wont get any sympathy from me if your company takes a character hit.

Cabrios have an inherent F1 error problem, The company had an initial recall and fixed it once, but problem reoccurred about 14 months later. Company declined to fix it. If there is any type of lemon law on appliances, this would apply. I would not recommend this washer.

My Whirlpool refrigerator does well overall to maintain food items. However, even at the lowest freeze settings, some of the food items that are stored towards the rear of the refrigerator shelf have a tendency to freeze. This oftentimes results in food items having to be wasted. Other than that, the overall appearance and performance of the Whirlpool refrigerator is great.

Purchased heavy duty dual steam washer and dryer in 2008. Recently got some error codes that we could not fix. Had one service company come in and they could not figure it out. Had a certified Whirlpool company come in and they could not figure it out. They called Whirlpool technicians and they were even unsure of what is wrong. Said they could keep ordering parts and trying them to fix the problem. And of course I would be responsible for the parts. And no guarantee it would be solve the problem. Called Whirlpool direct, to no satisfaction. They said they could send the same company out and have them call the tech line while on site and try to troubleshoot the problem. However, would have to wait another 3 days to get him out. Been a week without washer. I have had washers bought previously last over 10 years without any problems. If these machines are breaking or control boards are going out after about 4 years, then Whirlpool has a bigger problem. Whirlpool supervisor was only offering to maybe a discount on the parts needed, without even knowing if they could fix the problem. Seems to me like they really dont care. Very dissatisfied, will definitely not recommend this product to anyone. And if it ever gets fixed, I am going to sell them immediately.

This refrigerator is a disaster. You will never be able to leave your home for any length of time for fear of a storm putting your electricity out which turns it off and if it DOES NOT TURN BACK ON WHEN THE POWER IS RESTORED. If you happen to be away for several days you will come back to a freezer that has defrosted all over your floor and your food in the refrigerator spoiled.

I recently had the bake sensor go bad on my Control Panel of our Whirlpool Gold AccuBake Oven with microwave. Not a problem correct? WRONG! While the Whirlpool people were very professional in helping me (a shout out to them), the part I received was the wrong color. It was white; they called it a biscuit color. My oven is black. I have no idea what Whirlpool actually calls that color. Anyway, in my visit with them, I was informed the black control panel has been discontinued. Am I the only person that has a black control panel? This $280.00 part is now going to cost approximately $3,000.00 to replace the entire unit. Is there anyone that can direct me to where I can find a black replacement control panel? Way to take care of your customers Whirlpool. Solve this and I will give you a great shout out.

My Whirlpool washer Cabrio wtw5640xw0 is 2 years old. The computer board is shot, the FOES off balance. To repair would be 554.00 plus tax. I have to say this is the worst washer I have ever bought. My niece told me she just replaced hers that she got 2 years ago also. There should be a recall on this washer. Also I was told the washer and dryer should not share the same outlet.

I purchased my Whirlpool refrigerator from Whirlpool guest system (online) in 2010 for around $1,160. Recently, it stopped dispensing water from the dispenser. I called the Whirlpool certified A&E serviceman to repair the dispenser. He concluded that the water line is frozen inside the door. He also stated that such issues with the door shouldnt happen for at least 10 years. He gave me a bill of $920 to replace the door. I called Whirlpool and they declined to pay for the repair as it is out of warranty. I feel that they sold me a faulty refrigerator and they should pay for this expensive repair. With $920, I can probably pay for a new refrigerator (not Whirlpool, of course). I am completely disappointed by Whirlpools customer service and poor quality of their product. This company, I believe, is more interested in selling crappy products, make profit and not provide good customer service. Shame on you!

Avoid Whirlpool at all cost. I have had the GSS series, which was horrible. It was declared unfixable by service after 2 weeks of ownership. It was replaced with a similar WP model WS series and was told it was basically identical to the GSS series except for some cosmetic differences (They do look identical and yes, it’s just as horrible as the GSS.). The first one was defective from day 1. It was replaced and assured the next one would be thoroughly checked out prior to delivery. Obviously, nobody did this (was still in box and never opened). The fridge arrived and had the same exact defects as the previous units. Service literally said these were junk and they had nothing but issues with them that they simply cannot fix, and issues Whirlpool is obviously aware of but will not admit to, nor back up their products. Service literally told me to avoid WP at all cost or I will have nothing but non-stop issues and non-stop service calls and the fridge will still not be fixed. I purchased the extended 5 year warranty that clearly states that the fridge will be fixed or replaced if deemed non-repairable. Mine was! Yet, neither Whirlpool nor the retailer will do anything. I was literally told Take it to the dump and go buy a new fridge by both Whirlpool and the retailer. My purchase was less than a year ago. The 3rd fridge has only been here 3 months. They took my $1,500. They took my money for the extended warranty. It has been declared non-repairable, yet Whirlpool’s and the retailer’s response is Too bad, we are keeping your money, not honoring the warranty. We don’t care if it’s non-repairable. Take it to the dump and buy a new one.This is new! The money it cost, the money for extended warranty, the money for lost food, the money for lost wages due to having to be here for repeated service calls, the huge amount of time spent using hair dryers and everything else under the sun (this fridge must be baby sat and monitored pretty much 24/7 due to more issues than I can list). The fact this fridge has taken over my life, with freezer and fridge unusable (totally unusable, it has taken over my life, but I still can’t use it and spend a fortune getting take-out food) is just shocking, but more shocking is the fact neither WP or the retailer (the blue one that starts with an L, ends with an S and competes with HD the orange store) will stand behind the product or the warranty and instead is telling me to flush multi thousands of dollars down the drain and take my new, with extended warranty, to the dump and buy a new one. Calls to both companies only led to more wasted time and frustration.I don’t even see how this can be legal. They happily took my money. They fully explained how I needed the extended warranty in case something like this happens and assured me the extended warranty would protect me in case something goes wrong for 5 full years. They will replace it with a new one if un-repairable. Yet in less than a year, Ive gotten 3 defective ones with the last one only 3 months old with the first service call made on the day after delivery, but I’m supposed to throw all this money down the drain, take my new fully warranted fridge to the dump and buy a new one?!Shocking and not something I can afford to do. If I could afford it, I would get this thing out of my house in a heartbeat and buy something else, but I’m not made of money so this is not an option. Not sure what I can do other than to warn others to avoid Whirlpool and avoid the retailer (L---s). I’m just in shock and to say I’m upset would not even come close to describing my utter disappointment and frustration with both companies and this whole ordeal (never ending nightmare is more appropriate).

After 48 years of marriage, I had never had a new, matching washer/dryer set. I had had several new washers, but only used dryers. These all were very good units and served me well for years. So I was excited to buy a new, matching set. I have never been soooo dissatisfied with anything in my life. As I have read from other reviews, the washer uses very little water, sometimes hardly enough to get the load of clothes wet, very little soap, and in my opinion, does hardly any agitating. I dont feel my clothes have ever appeared clean. The only ones that look clean were the ones that started out looking clean when I put them in. I know this is all an ecology thing, water saving, government guidelines, etc., but please give me my old washer back. It did enough agitation to get clothes clean. And the dryer usually will not get the jeans dry on the first attempt. I have tried various settings, and they just dont get dry. In short, I HATE THIS WASHER/DRYER SET. I have heard others talk about the same thing. No one likes them, but we are stuck with them. Would like to have the government step in and see how dissatisfied everyone is with them and force Whirlpool to give us our money back, trash these units, and buy something that actually works. PLEASE, IF YOU ARE LOOKING FOR WASHERS AND DRYERS, DONT BUY THESE. I believe they are called Cabrio.

My side-by-side lasted 2 years 3 months. It stopped cooling. Lost all my food. Inconvenienced by waiting for repair service. Had to take a vacation day from work. This refrigerator replaced a 13 yr old GE and the one in my garage is 25+ years old and still going strong. No help from Whirlpool or Lowes. I will never own a Whirlpool anything ever again.

I purchased this washer 3 years ago. At year 2, I had to replace the RPS part. The codes that appear represent 2 different issues as well: one being the RPS part and also for the control panel. In less than 1 year since this replacement, it is broken again! The clothes do not get very clean. You cant soak whites in hot water and bleach (it drains after 5 minutes if you stop it). You have to use the bulky setting to get enough water to actually wash your clothes. If you get too much detergent, your clothes comes out crunchy feeling even with the extra rinse.I thought this Whirlpool product would be great since my 22 year old dishwasher is a Whirlpool and still works but as the old saying goes... They dont make them to last like they used to. To say this washer is a POS Lemon is an understatement! I also have the companion dryer and it is starting to have problems including the door latch breaking into pieces. I will never purchase another Whirlpool product again! I have been told that Kenmore and Maytag are also under the Whirlpool umbrella so Im not sure what I will buy next. My recommendation: DO NOT BUY THESE PRODUCTS!!!

My Whirlpool washer would start up but would not add any water. It sat there doing absolutely nothing. Then it showed a code on the screen. It said to disconnect the power for 1 minute and plug it back in, which I did. I repeated that process several times. Still nothing. It also said to call Whirlpool, which I did. They wanted the Model # WFW97HEXLO and Serial #, I gave it to the gal on the phone at Whirlpool. I was told it would be a week before they could get someone out there to take a look at it. Really!! I work 80 hours a week and live in the country. I dont have a week. When I asked where the service man was coming from, he was coming from another town. I asked if there was someone closer. She gave me another appliance stores phone number. They showed up 2 business days later, looked at my washer, verified the code along with the Model and Serial #s, telling me it was the control panel. I gave that information to them on a Friday, they showed up on a Tuesday. They knew what that code was and what it meant for that make and model washer, but there just had to be a service call in there. The part was ordered on that Tuesday... here it is the following Saturday and the part still isnt here. I do not understand what takes Whirlpool so long to ship the part. Do they not care that in this hustle bustle life we live in, we dont have time to wait for a part that may or may not show up. Ship it overnight. That is an option. Making the parts accessible to the service people in a timely manner would make great customer-service. Better yet, how about going back to the old-style washers. This high-efficiency non-sense is highly expensive.

The washer never uses enough water ever. The clothes are not clean and it sucks! The clothes are half dry when agitation is going. The bulky setting doesnt clean the clothes either. Ive tried every detergent on the market to see if it would help. No different results. I paid a lot of money in 2015 for this washer and Ive had bad experiences ever since. No change in my water bill since I have to usually wash clothes and towels twice. I want my money back so I can buy a better washer! Im beyond aggravated! I have looked for my receipt but its been awhile. I did get insurance on it. I bought it at Lowes it should be on my card they scan.

We purchased the WRX988SIBM00, delivered 6-26-14. Immediately upon plugging it in, we noticed a seemingly loud hum to it. Thought maybe it would go away once the fridge cooled off, but the hum continues. SO sad because I love the features.

I have a Whirlpool AccuBake gas range. I started by contacting my local repairman because my stove was out of warranty. The first company came out 3 times and replaced three parts, which didnt work. The cost was $297.00. I originally paid $598.00 for the stove. After they deemed it non-repairable, I contacted Whirlpool. They basically said it was my fault for not buying the warranty. I then contacted the BBB. Anne ** from Whirlpool contacted me and had another Whirlpool service tech come out at no charge to me. But guess what, they deemed it non-repairable too. Its a shame that companies no longer stand behind their product. Its very apparent that this is a manufacturers defect. They should replace the stove.

In 2012 we bought three new Whirlpool kitchen appliance back in 2012. The refrigerator has needed a drain pan replacement, and two air diffuser replacements. Of course, both air diffuser issues occurred just outside the one year warranty. Then the range oven has required two spark modulator replacements – again just outside the one year warranty. Whirlpool’s solution: buy another 1 year warranty to get it fixed; or buy a new Whirlpool appliance at a discounted price.

I have purchased Protton 3 door (Protton 20142, S.N **) fridge in Mar 2016 and since purchase of the fridge I have facing cooling issue. Its take around 24 hours to make ice. After sales service is also pathetic because after raised request the service person came about 6 or 7 days later, and he did not check anything and recommend me to go to the service center. I am not sure why Whirlpool kept this type service person and service. My concern is if Whirlpool is not ready to provide home service then should mentioned in service commitment we dont provide home service. I am using first time Whirlpool product and I realized Whirlpool product are very bad and service is also too bad. I strongly recommend to everyone please dont buy the Whirlpool product and I also want to know either Whirlpool will provide service or this fridge product is useless for me.

After 32 years of marriage and nothing but Whirlpool (because my mother swore by Whirlpool), that is all we have used. I am so disappointed in the Cabrio washer/dryer set we purchased at Lowes. After 18 months, the dryer just quit. The best part is, we hang clothes out most of the time. It was used one winter, $1400 wasted. We put a cheap Admiral in our second home and spent $500 total and they work fine. I will never ever purchase Whirlpool anything or recommend to anyone. Again, you lost a family tradition.

The Cabriolet washer and dryer act funny. I really believe its because they are digital... Didnt they realize that at some point moisture would affect controls? Idiots! And if a cycle is stuck, you cant manually move it forward or backward... you know, how the standard machine works... yeah the one with knobs!! Sometimes computers are not necessary and this is one of them... too damn advanced!! Id rather have a good old American washer. Not worth it. I get a better wash at the laundromat. # pissed.

We have had a Whirlpool Refrigerator since 2004. We have only had minor issues with the ice maker within the last 3 years. We have had no major problems with this refrigerator. The other minor problems have been the quality of the drawers. After 15 years the plastic started to crack on them.

First F1 symbol on washer took 6 months to resolve. All we needed was new motherboard and couldnt mail it to us even though we could replace. It had to be an authorized person. Well we had one and they never put him in the system. Finally got that taken care of, 6 months of having to press pause and restart 5 times just to do one load. Arrrrrggggghhhh! Now water leaking out the bottom. Called again, on hold, then on hold again to be transferred to tech support. Yeah, right. No tech support. Talked to management, they could care less about us even though we have other products from them. Dont buy, they are lemons. We had ropes for 15 years and lasted through everything. Thanks Whirlpool, heres to losing a customer!!!!

The Cabrio top load washing machine is a piece of junk, an expensive piece of junk. The only way someone could give this machine a good review is if they work for Whirlpool or they think beating clothes up against a rock in the filthy Ganges River makes them clean.We purchased the HE top loader because we were told that all the problems of the front loaders had been worked out in the new top loaders. What a joke. At least the front loader I had, cleaned the clothes. Since we got the glass top model, I made a movie that shows several items of clothes just sitting on top, not getting wet, not getting moved around, not getting rinsed; therefore, not getting clean.After the wash cycle spins down, the clothes are pinned up against the side and the rinse barely touches them before its final spin. We have several items that had stains left from the soap - yes, we used HE soap, Im not stupid. Never again will I waste my money on a Whirlpool product or anything from Best Buy.

Very sad appliance company. I purchased a Standard Pacific Home in June 30, 2015 and moved in Aug 1, 2015. Use my Whirlpool Dishwasher for the first time back in Oct and it was not working properly. Whirlpool scheduled an appointment with Accord Appliance in Temecula Ca and the company was a no show. Called Whirlpool back and Rep Emma was very rude and had to call supervisor to schedule another appointment to repair dishwasher. Whirlpool have sad employees and sad appliance.

Bought a built in oven August 30, 2018. Oven stopped heating two weeks before Thanksgiving. Repairman fixed it. It is not working again, two weeks later. Bought from Best Buy. They will not take it back. Whirlpool will not replace it. UGH!!! $ 1,600 down the drain. Will no one help?

I have called Whirlpool multiple times because our washing machine model #WFW9290FW has been out of service for 5 weeks now. I have been informed that I need part #W10604640, which is on back-order and they wont give me any idea of how long it is going to take to get this part replaced. Apparently, there are 96 total people who also need this part. I find it hard to believe that a company this big would not have this part on hand and they would not have any idea how long it would take to get it replaced. I asked them to give me a new washing machine for free to replace it because of the poor service and the unreliable washing machine. They told me they could give me another washing machine at 40% off, but based on the lack of follow-up and the amount of time that has passed since my initial call, I dont want another Whirlpool product. This is the worst customer service ever.

I bought a Cabrio Washer and Dryer around January 2015 at Lowes. After going through the worse service imaginable, the washer was like pouring salt in the wound. I like the dryer fine, but months later, Im still unhappy with the washer. While it washes OK, it takes forever to wash a load. Most of the time, it does not spin the clothes out enough. There is no way to just spin again. You have to go through a rinse/spin cycle and you may or may not get lucky with a sufficient spinning. Why cant they just have a spin cycle and why does it have to take so long to wash a simple load of clothes? I have bought many Whirlpool appliances, but this is my last ever.

Cabrio Whirlpool Washer - Bought this washer from HHGregg in Orange Park, Florida. This washing machine is horrible!! It does not fill the tub with water enough to even cover the clothes. Some of the clothes are not even wet. They just sit in dirty water, no agitation. Then it refills with water and the rinse water is dirty, there is no agitation or movement during the wash cycle. My clothes are stained and dried food and dirt are still on the clothes. My white clothes are now gray. This is the worst machine. I have tried everything. I am now hand washing the clothes and trying to add water to at least cover the clothes but the sensor just drains the extra water out. This machine is less than a year old. There should be a class action lawsuit against Whirlpool. I am not the only one; everyone that has this machine says it is a nightmare.

I have a Whirlpool GoldSeries dishwasher and I wish I had never bought it. I’ll start with the cons because I don’t think any other dishwasher on the market matches this: After 3.5 years either the motherboard or the motor is trash. It will cost so much to fix it that buying a new dishwasher is a better option. I paid more than $800 for the dishwasher + $200 for the install + $75 for the service call to find out it is garbage. I used it about 2-3 times per week, which adds up to about 455 uses total for the time I used it. This shows that the cost of this dishwasher, without operational cost considered, is $2.36 per load (or $307.14 per year if you prefer). No other appliance I have ever owned was as expensive, over its lifetime, as this dishwasher.Whirlpool customer service was difficult to get a hold of and then obstinate and useless. The dishwasher would stink if it was not cleaned regularly. Pros: It is quiet and it cleans the dishes well. Recommendation: Do not waste your money on this. Many other dishwashers are quiet and clean dishes but not many will be this big or expensive. A disappointment over their lifespan.

Purchase 2009 Duet Washer & Dryer (WFW9700VW00). Recently have had error codes coming up - F35 for one. Could not get washer to reset. Had to keep unplugging and plugging back in. Service was called and the tech knew right away what was wrong. He ordered and installed an analog pressure switch. While he was working he mentioned that this was a known error and if we had called with this problem a couple years ago Whirlpool would have replaced the washer. Im not looking for a replacement but I feel Whirlpool should cover the part having been a known issue.

We paid $6,000 over and above my homes purchase price for double ovens that are defective. Whirlpool will not address the problem! When you bake a pie or a turkey, the bottom and center are raw, and the top burns, because the bottom element is hidden under the bottom of the oven, instead of on top of the interior floor area of the oven. Whirlpools new design is defective! The service technician says the oven is performing as designed therefore there is a design defect! However, Whirlpool will not take any action, because the parts are not broken and they send us back to the extended service plan people. It is ridiculous for the consumer to be caught in the middle. Whirlpool does not want to stand by their product.The builder of our home, Coleman Homes in Middleton, ID, purchased the ovens from Whirlpool originally. Therefore Whirlpool says we are not the original purchaser of the product, Coleman Homes are, and Whirlpool cannot do anything because we did not buy the ovens directly from Whirlpool ourselves, Coleman Homes did. The Whirlpool Warranty (waste of money) says they cannot do anything because it is not a parts issue. Coleman Homes says they cannot do anything because the warranty was given to us when we purchased the home. Whirlpool needs to replace the hidden element with a true baking element so the ovens will bake properly!!! Model Number: WOD51EC0AS Serial Number: D52208658