Purchased Whirlpool Duet wfw9550ww00 in 2012 from PC Rich, who purchased machines in 5/11. Product stopped being made 5 yrs prior. Of course I did not know until my washer went and had service come to my house. He explained prior information, looked at my machine for 2 seconds and said someone put in a heavy load that machine was not able to handle and 2 belts broke and guts of machine are destroyed. Its a $799 fix, not including labor, youre better off buying a new machine. How does he know thats the reason for breaking??? The machine is 2 years old, not a scratch on it!!! Unbelievable!!!! Then states thats $114 for the service call. $114 for 2 seconds!!! Im absolutely furious!!! Whirlpool has a new program (if it helps anyone), if your machine is fairly new they will give you a invoice for 1/2 off a new Whirlpool... Take it from there. There should be a tremendous action lawsuit, look at all these complaints...

Why do I have to select a star? This product deserves none. My experience with a brand new washer has been horrible. I purchased the washer/dryer Whirlpool set from Lowes on 7/1/17. The washer does not agitate and it makes a zooming noise for hours, I have to eventually shut it off and take my clothes to the laundromat. Technicians have come out 4-5 times to “fix” it and replace parts and it is still not working. I called Whirlpool today again and they want to send a technician out again. I told them I cant keep missing work to wait for a technician which is costing me money. But they don’t care. They should be ashamed of selling these manufacturer defected products and then simply refuse to take them back. I wasted around $1700/set on their defected washer and I hope they make it last as they will not sell another product it depends on me purchasing it.I am livid to see how cowardly these big corporations get away with treating the little guy so poorly. But, that is ok, Im in tears right now as I lost my hard earn money and will now have to buy a new washer/dryer set as yours simply don’t work. You just want to continue doing patchwork instead of taking the appliance back and researching what you did wrong to avoid selling these defected products to consumers. Very unfortunate. So if you are reading this review, please don’t buy their products. And big stores like Lowes and HD should stop selling this brand. I’m more angry at the way I’ve been treated by Whirlpool. Rita the resolution specialist made it sound like its my fault the machine wont work. Here is their # 1800-253-1301. If you want to ask any questions about their repair warranty.

My Whirlpool Microwave models WMH32519FS was installed in my new home by the KB Home builder Nov 2017 and went bad on Nov 23, 2018. As write this, my microwave is 1 year & 15 days old. Just out of warranty. The micro Keep show the same issue, open the door & closed the door. Still is not working, the microwave died On Black Friday 2018. RIP Whirlpool, I will never buy you.

Ive always had a Whirlpool washing machine and it has been extremely dependable. I have not had any problems with my Whirlpool washer. A Whirlpool has came a long ways with their pricing. It was very affordable for somebody like me and I cant afford a lot but I could afford this. I was very pleased with my purchase and with the product. They havent let me down so far.

The freezer has never been able to produce ice cubes, so, took the ice cube maker out, and bought plastic ice cube trays. Not what I paid for, but it’s cheaper than having to buy another fridge.

This Maytag dishwasher is awful. The parent company is Whirlpool and their customer service is as bad as their products. I bought this dishwasher and less than a week later the pump isnt working and stagnant water is sitting in the machine. It took Whirlpool 3 weeks to replace the machine and they sent over another defective machine. This time it lasted less than 2 days. The Whirlpool customer reps are rude and vindictive and antagonize the customer with their lack of service. Called corporate office with no help from Cust. Service and was told to leave a message with the operator and await a callback. With this fiasco I wouldnt buy another Whirlpool or Maytag product again. BTW. Im still awaiting my callback from the corporate office... Im not holding my breath. I called the company that I bought the dishwasher from to see if they can help me unload this machine and get a different brand...

Very unreliable oven. Oven temperature never seems to get to the proper setting. Do not buy any Whirlpool appliance. They do not stand behind their product. A stove should be relatively simple but Whirlpool managed to produce a product that is complicated & unreliable.

Please do yourself a favor and stay away from both Whirlpool and this unit. I purchased it from a local dealership and paid $881.00 which included tax and delivery cost. In less than 2 years, it broke. Whirlpool does not offer a warranty on the unit. After having a Whirlpool repair person come out for a cost of $75.00, I was informed that the parts to replace would cost $800.00 not counting additional labor cost which was TBD. I contacted Whirlpool and went from Agent (Phylicia) to supervisor (Ashley) to Manager (Carol **). The best offer I was given was to buy the parts at a discount of $400.00 which did not include tax, delivery or labor. So it would have run approx. $550.00 to over $600.00 to fix a $771.00 washer.My next letter is to Jeff Fettig (553 Benson Rd, Benton Harbor, MI 49022/ CIO of Whirlpool) to let him know how impressed I am with his product and customer service support. The next Whirlpool item I buy will be never. Take this as a word of warning to go Maytag or any other vendor because Whirlpool will not support you once the sale has been completed. Good Luck.

Whirlpool Dishwasher Quiet Partner III Model #8575637, White - Purchased in 2006. As of July 2013, I can say this is the worst dishwasher we have ever owned. After normal use (once a day or less), the plastic on the front control panel began cracking in the first year, and the button covers have fallen off completely. Dishes were never completely clean (at least not as clean as other dishwashers). Dishwasher leaked out one side and needed repairs. Now it is in need of a new valve, because no water is coming into the inner cavity. Repairman says it is likely that the control board, which is getting moisture into it after losing buttons, etc., will probably need to be replaced soon as well. $300 more to spend on a repair bill. SAD (AND DANGEROUS!) THAT SO MANY APPLIANCES ARE ADDING UP IN OUR LANDFILLS. There should be a LAW requiring appliances to last a certain number of years, and to clearly state their expected life on the appliance when you purchase it. Planned Obsolescence is a common business plan these days, but there must be some control on what is allowed! (I may go ahead and repair this model just because I feel bad adding one more piece of junk to our collective global pile! Sheesh!!) And all those energy star, were so green advertisements? Well, if its soon to be sitting in a landfill, its NOT so green! I am willing to pay more to purchase appliances that will last a number of years, not need many repairs, and function as they advertise... Thank goodness I kept our very first Whirlpool refrigerator - never needing any repairs and still running like a tank out in the garage. (So I know Whirlpool, at least at one time, was able to build a quality product!)

Where to begin? I bought Whirlpool Duet Front-Load Washing Machine about 11 months ago after my top load bearing went bad and start making a lot of noise after 8-9 years. 4 months ago (6 months from purchase) it started to act strange; washing machine will not unlock after a cycle, start throwing F3E1 error. Thats when I first called their support service. Their service technicians are very nice actually. They seem to be local small appliance shop, contacted out by Whirlpool, from my guess. Initial visit was to inform me that Im using WAY too much soap, while I was only using well below what was recommended by Whirlpool manual. RED FLAG #1. Technicians told me to stop using too much soap or start using POD. Also to flush my washing machine with 2 cups of white vinegar in hot cycle every few weeks. Ive changed my soap to Tide POD and starting flushing my washing machine immediately after he left my house. It was running OK, but I still saw F3E1 error at the end of every other cycle, until... thing went really bad one day, it simply stopped responding any command while clothes was still in the washing machine. I unplugged power cable and plug it back, it hums for 10 mins and in the end it was the same result. After several attempt, it finally unlocked itself, thus I could wash my clothes at my parents house. This is when I called support service 2nd time. The same technician came and this time, I had video recording of everything. He could not dismiss this with simple soap theory, so he opens up the washing machine and tells me that its due to bad control board. He proceeds to order new control board, which took a few weeks. New technician comes back with new control board and installs, runs a few test command (not full cycle) and leaves. During this whole time, Im left with no washing machine at home. Good thing I travel sometimes and laundry is done remotely sometimes. This repair didnt improve the situation much. I called them back for another appointment. Another technician comes back and tells me that Whirlpool sent back BAD control board. Now, Im really suspecting their product is really piece of **. At least at this point, I was still happy with their service. He leaves my house claiming that they will order new control board and re-install.A few days later, I receive a call from a lady, claiming that Whirlpool has instructed them to ask me to use different outlet, since they believe my outlet is causing issues. Now Im really pissed. Coming from electrical engineering background, I know theres always any chance, but they should double check this with their own technicians. Anyways, I perform their recommendation, which I knew was a shot in the dark. During this whole ordeal, Im working on a project that are out of state (CA). Not only do I have time to stay home for all these service visits, but Im not even home to test my washing machine. During one of the holiday, I was able to take a few days off. This is when I decided to take different approach. I went to the retailer, whom I purchased my washing machine from. They were also nice, but theres so much they can do.I called Whirlpool direct line to explain my situation, how unhappy I was, and to replace my washing machine. Their response was by the book: We can only execute our warranty policy and replacement is not part of warranty. The representative specialist had enough nerve to ask me why I have not called back in several weeks and continue to repeat it as if its my problem for not reporting back. I had spent 2 months of supports and 4 site visits, where I had to reschedule my work or take a day off, before travelling for projects after holiday seasons. This representative really took customer service to next level of hell. In the end Im without properly functioning washing machine for 4 months. I have to coordinate with my parents to use their washing machine when Im back home. My advice, you should really think 3 times before buying Whirlpool washing machine or any other appliance. Also consider that youre on your own, when their product malfunctions, and youll be sitting on dead appliances.

Had some dishwasher liquid soap on some glass mugs. I washed three times and it still would not come off. RIDICULOUS. Will NEVER buy Whirlpool again. Quality has gone to you-know-where.

We bought this on sale but we're really glad we did. I was surprised how quiet it was while cleaning the dishes, insulation I guess makes it quiet. The wife also uses Cascade liquid dishwashing soap which seems to get the dishes really clean. Rinsing before we stick them in probably doesn't hurt, but overall, we are very pleased. The dishwasher has an adjustable rack which we've only used a few times and the start is easy enough for me to even figure out, sorry guys, but yes I do the dishes sometimes. Hope this helps. Good luck. Oh its model # is WDT730PAHVO.

Just bought two new Whirlpool water heaters, $469 each. Not impressed. One of the MANY issues: water leaking from the top. Reason: before installing, if you look inside female threads, you may see a rubber gasket (heat loss valve). One of the two heaters of mine was missing one. This showed me what the quality of the joint was like under the gasket. I temporarily removed the other three (two heaters) to confirm what I saw: At the backside of the threads there should be a clean flat landing from which to the male nipple should tighten against (washer in-between). Instead, there is a disaster of a flimsey lip (washer-like) which is torn up and not anything close to flush. Bad Whirlpool! Bad quality control!

Never buy a Whirlpool water heater. Theyre junk and they dont honor warranties. NO wonder theres a lot of bad reviews. Im one of those suckers. You would think Whirlpool would do a better job. But the blessing in all this I wont have to deal with Whirlpool again. Including washer and dryer, ref, stove, dishwasher and etc.

On November 1, 2011, I purchased the Whirlpool Estate washer (model # ETW4400XQ) from Wholesale Appliance in Charleston, SC. The first time I used it I knew something wasnt right when both the regular and so-called gentle cycle agitated at an incredibly fast speed. It is damaging my clothes. I called the dealer and they sent out a service person. He said that was just the way it was and he couldnt do anything. So, I keep trying to use the gentle cycle, but it was the same thing. I would have to stand by the machine and stop it after a couple of minutes so it wouldnt ruin the clothes. The more I thought about it, I decided that the repairman wasnt right. I called Whirlpool customer service and they sent a different repair service. He also said that he couldnt do anything to make it slow down as it was programmed by a computer inside and he could not change it. I went to the dealer, Wholesale Appliances, and they said there was nothing they could do as far as giving me a refund or a discount on a better machine. The setting on the washer clearly says gentle cycle.” Well, the whole world knows that does not mean beat the clothes to death as fast as possible. Can you make any suggestions? Thanks.

It’s the same thing as all other reviews. The Duet washer’s eating my clothes and shaking violently, even with small loads. Forget a service call from Whirlpool - they say nothing’s wrong and I have to pay for the call. The service guy talked to me like I have never done laundry before. This is my third Whirlpool and my last. The first two were great, but the new Duet is a nightmare. Buy Samsung or LG because the Sears brands are made by Whirlpool and they are just as bad from all reviews I have read.

I cant begin to tell you what a pile of crap my Whirlpool range with Aqua Lift cleaning is! We purchased it brand-new and it is the slowest oven on the planet! If I want to cook a pizza I have to call home 30 minutes in advance so the oven will be 1/2 heated up. The Aqua Lift has never worked and the company has the most abhorrent customer DIS-service Ive ever had the misfortune to deal with! I hope these scumbags go bankrupt!!! AVOID anything Whirlpool! There is a class-action suit in the U.S. over what a slime bag bunch of crooks they are and how their Aqua Lift technology has NEVER worked!!

Ordered this two days after my son came home from college. He had to be out of his apartment July 31 2016 and brought 4 years worth of laundry with him. Monday my machine breaks, Tuesday I order this thing from Lowes Arrives at 2:30 on Thursday and as it is being installed I ask why the water fill is so slow. It is trickling out like a childs toy. Delivery man tells me the water is completely turned on. He hears this remark a lot from people who buy this model. I put in my first load of laundry, a small load of about 6 things that I am washing for my mother who is in a nursing home. They have that nursing home smell. I push pause as the machine is cleaning to unlock the lid and peek inside. Oh my God the clothes are sitting on top of each other not even covered in water. I then shut the lid and listen to the tiny slush of the machine agitating. At the end of the cycle they smell exactly the same. Dirty.I had read to use the deep fill so I rewash them on deep fill. Look inside halfway through and what do I see? Wet clothes piled on top of each other, still not floating in water. How are these clothes getting clean when they are in a wet pile on the bottom of the machine? I take them out. Still not clean. Not smelling quite as bad, but not smelling like soap. I then washed sheets, a blanket, and some clothing of my sons. Nothing smelled particularly dirty but NOTHING smelled like soap. The quilt was covered in hairs (my son and roommates had a dog) and soap residue. I had read this in reviews online also. I am wasting time since each load takes from 50 to 130 minutes (yes). I am wasting soap, oh but I am saving water - not really.Well Lowes has a 30 day return policy so I went down there and am expecting a GE machine with an agitator tomorrow, Saturday! Cant wait. The only one saving money are these manufacturers They no longer are spending cash on producing the agitator out of plastic, attaching it with nuts and bolts, or using gaskets between the parts. DO NOT BUY THIS PIECE OF JUNK, do not even look at it. I question all the HE machines at this point. You need to use HE soap cause you cant wash away suds in a machine with no water. What a con - the whole thing is.

Mold in my dishwasher right after having washed the dishes!! This is the first time I have seen the mold on the racks (lots of it!). However, my neighbor also has a Whirlpool and complains of the mold all the time. Also, my dishes often do not come clean. I would not have purchased a Whirlpool, but it came with the house, three years ago. Therefore, I do not have a receipt for it.

My gas hot water heater failed. The pilot went out and could not be relit. The Whirlpool water heater has a 12 year warranty and we are in year 5. Sears said they could not send anyone to repair it because there was no service in our area. We live 30 minutes from Dallas/Ft. Worth, Texas. They offered to replace it even though I had a plumber on standby, ready to replace it. They said they could not let me do that if they had one in stock. After waiting a week for the delivery, they called at 4:45 pm to claim that the delivery truck would not start. They would not put it on another truck or help in any way. Then they said it would be another week before they could deliver it. All this time we are going without hot water, trying to cook, clean, take baths, do laundry etc. They had no sympathy and refused to provide compensation so I could proceed with installing a new water heater. I could have done this if I knew a check was in the mail but they refused to allow me to do this. This happened to me at another big box store years ago and they sent a check immediately. The customer support in the hot water heater dept at Sears was terrible. If they cant send someone to repair and they cant provide a replacement within a few days, it is only reasonable to offer payment so that the customer and move forward with repairs. I will never buy another appliance from Sears after this nightmare. On December 4th Im supposed to get the delayed hot water heater but if the truck doesnt start, who knows how long I will have to wait. I am reasonable and flexible but lack of hot water is something a customer should not have to wait two weeks to get resolved.

I purchased a very expensive Cabrio top-loading washer thinking I would never have to worry because supposedly it’s the top of the line, right? Well, I have it a few years; the first week they replaced the basket because it was ruining my clothes. And then I had to replace the pump because of a coin getting caught and putting a hole in the pump. Really? What the heck? Now the basket is all shredded at the top. Obviously that isn’t right, so what do I do now? Replace the basket again? Who gives them the right to charge so much for a piece of junk? Plus, it’s supposed to save on water, but I feel that the clothes don’t really clean well. They hardly feel wet coming out of the machine.

My range was made after this date and needs this Service Bulletin part. Whirlpool refuses to ship at no cost. I have spent money on this already to discover they knew the issue in April 2004 yet sold the range in October 2005. Rena in service stated she is the highest authority at Whirlpool anyone can talk to!

We bought a 20.5 cubic ft Whirlpool refrigerator. 2 months later it started cutting off, and on in a constant repeated cycle then run normal for a while. We had 2 Whirlpool repair appointments. The first guy said he couldnt come fix it unless it was acting up while he was here which was a intermittent issue. Refrigerators dont perform on cue. The 2nd guy came out after the first guy messed around long enough for the warranty to expire. We went ahead, and replaced the startup relay (most common problem). He replaced the control board, and wire harness. He said if that didnt fix it he didnt know what else to do. 2 hours after he left the fridge was right back to doing the same thing. He failed to report back to Whirlpool that the fridge couldnt be repaired. We contacted customer service, and their resolution was to get another repairman to come out, and replace the control board which had already been replaced. In the end they bailed on us, and left us stuck with a broke refrigerator, and we had to buy a new one ourselves. I might add it was not a Whirlpool. They spent $471 trying to fix a broken fridge, and wanted to send another repairman (another $100) to fix a $629 refrigerator how does that make any sense. It was a very disappointing experience, and Whirlpool should be ashamed.

My Whirlpool microwave fits nicely over the stove/oven. It is easy to clean and comes with a glass turning table. It also comes with a wire rack if you choose to use it or it is easy to remove. I have had this microwave for 12 years and never had a problem. Love the presets on it for example ‘“popcorn.”

In 2012 we bought three new Whirlpool kitchen appliance back in 2012. The refrigerator has needed a drain pan replacement, and two air diffuser replacements. Of course, both air diffuser issues occurred just outside the one year warranty. Then the range oven has required two spark modulator replacements – again just outside the one year warranty. Whirlpool’s solution: buy another 1 year warranty to get it fixed; or buy a new Whirlpool appliance at a discounted price.

I purchased the Cabrio washer and dryer 4 years ago and had no problems until recently. The motor and the harness broke and the cost to repair was almost as much as a new washer. The repairman told me that this is a common problem with all washers that Whirlpool makes as they have the same motor and harness. He gave me a list of all the brands that they make and suggested if I buy one to get an extended warranty. I would not recommend anyone buy an appliance from a company that continues to manufacture faulty products. I wonder if they own the extended warranty company?

I originally brought this to the attention of Whirlpool on February 27, 2014, and they chose to ignore the matter I raised. I am appalled at their customer service, but then again, customer service has been dead in America for decades now. I purchased a KitchenaAid (Architect Series II, Model KERS807SSS02, Ser. XW4704146) oven in 2009, which included a 5-year extended warranty. The first time I had to use my extended warranty was the first time a pot overboiled and thus overflowed covering the top of my range. Since then, Ive had to have my oven serviced two other times, but resulting from a pot which overflowed on the range.The controls are located in the front, directly below the stove top. There is most definitively a flaw in the design of the model I purchased. It seems quite obvious to me that the design should have included protection from moisture reaching the controls. It is very common for pots to overboil, from time to time, and thus overflow, but this should not cause the controls to malfunction due to seepage. Had I purchased the model that had controls behind the range and controls above the cooking surface, moisture would never reach the controls when a pot overflows. It should not cost hundreds of dollars each time a pot overflows on a range. Had I known that the oven model I purchased had a design flaw that allows moisture to reach the computer controls of the oven, I would have purchased the oven with the controls above the cooking surface.I invested over $2K on this oven because having owned KitchenAid appliances in the past, the KitchenAid brand had historically proven reliable. KitchenAid (or now Whirlpool) can no longer take pride in the quality of their products, most likely relative to the loss of manufacturing jobs in the U.S. Whirlpool ignored me the first time I contacted them on this matter and most recently today when I was told that it was a use matter. Apparently they believe that an overflowed pot is not a common occurrence on a range. I wrote directly to Jeff Fettig, CEO of Whirlpool and he has chosen to ignore me.

My oven is less than 2 years old. The blue enamel has had cracks for over a year & was told its cosmetic & theres nothing that they can do about that. Now its starting to pop off. I found a few slivers in a vegetable dish! Now I cant even use the top oven because of this! It seems to only affect the bottom of the top oven. I feel that the temp may be getting too hot for the blue enamel which is another safety concern. I have contacted Whirlpool/KitchenAid to be told that if they send out a repair person he would just use a marker on chips. I was told they would give me an employee discount from $3000 to $1800 to replace but I would have to act right away for that price! Really? My oven is only 1 & a half old.When I started researching this problem I am having I found many complaints of people having the same problem! As a consumer I feel so mad & frustrated that they are not doing anything about this since its an ongoing complaint from so many dissatisfied consumers. I do believe it is a safety & health risk now that its showing up in the food that has been cooked in that oven. I would urge anyone thinking of buying a Whirlpool/KitchenAid cobalt blue enamel oven not to! They will not stand behind their product & you will have to replace at your own expense. Shame on you Whirlpool!

Cabrio Washer - We were getting unbalanced load messages and the washer would stop. I called in a serviceman and he said it wasnt worth fixing. It would be cheaper to buy a new one. This washer is only 5 years old.

I brought a water heater from Lowes in 2011 and I had a 6 year warranty on it which will end November 2017. Well now the water heater is leaking and they wont replace it because of the location of the water heater and they saying I need to get a direct water heater. Well what is the use of having a warranty if I cant get another water heater. I will never buy another water heater from Whirlpool! I cannot afford to get a direct water heater.

My Gold Series Whirlpool Electric Range is 3 years old. The main board for driving the burners, oven, etc burned up which caused my oven to go from the 200 degree setting to 450 in about 3 minutes burning everything that was in the oven. They want $400.00 + installation to replace it and that is if one can be found to actually install. The stove was purchased for $850.00 because of the Brand and now they want half that value to replace a board that will likely fry again in a year or two. I find there is no value for money and will not ever buy a Whirlpool brand again.

We purchased the Whirlpool Cabrio washer and Dryer May 2017. First, this washer is SO LOUD! Honestly, NEVER had a washer that is this loud on the spin cycle. My second issue is, that when I wash my blacks, they have white splotches streaks on them. I use ALL clear and free liquid washer and Downy softener, so I stopped the softener, and still the white streaking. Ive since will use the additional rinse on during the wash, but still leaves white streaks. After 3 separate rinse cycles, no streaking. This leaves me thinking that with the lighter colored clothing, there is probably streaking as well, just can see it - my conclusion is that the clothes arent getting cleaned properly, or rinsed. Another issue is the dryer. First, takes longer than all my previous dryers, even the set 110 mins for towels on high, still takes longer. My washers are not packed tight with clothes either - its just my husband and myself - not a lot of washing. Also, I noticed a crack in the inside dryer/drum where it looks like the paint is chipping and cracked. I used some high heat touch up paint, and it did not help. Needless to say, what I thought was an good reputable product, turns out to be, not so good.

We purchased our new home in February of 2012 and found a good deal on a 6 appliance package from a local dealer (not box store). In these four years, had to replace igniter in gas range oven. Weve had 3 repair visits for the fridge, dead ice-maker, temperature imbalance freezing vegetables, meat drawer constantly falling off tracks, door shelf rails fall off and all shelf contents fall to floor. Dishwasher rinse dispenser has never functioned, never empties. Technician claims it is working as designed. Washing machine - 3 separate service calls. We finally decided to buy a different brand last year. Only the dryer and microwave have have performed as expected with no service calls. The package deal saved us about $500 but in just 4 years we have spent over $1000 (including $400 to buy a new washing machine). VERY disappointed in this brand.

I have purchased Protton 3 door (Protton 20142, S.N **) fridge in Mar 2016 and since purchase of the fridge I have facing cooling issue. Its take around 24 hours to make ice. After sales service is also pathetic because after raised request the service person came about 6 or 7 days later, and he did not check anything and recommend me to go to the service center. I am not sure why Whirlpool kept this type service person and service. My concern is if Whirlpool is not ready to provide home service then should mentioned in service commitment we dont provide home service. I am using first time Whirlpool product and I realized Whirlpool product are very bad and service is also too bad. I strongly recommend to everyone please dont buy the Whirlpool product and I also want to know either Whirlpool will provide service or this fridge product is useless for me.

I love the French doors with the ease of seeing everything when you open the doors. The only thing I do not like about this unit is the ice maker. If there is more than one person in the household there is never enough ice. Also the ice gets hung up inside the ice maker often.

Model ED5PVEXWS14/Whirlpool Stainless Steel side-by-side refrigerator purchased from Lowes: My wife and I purchased this refrigerator from Lowes as a part of a kitchen renovation project. It was delivered by Lowes and worked great. The shelving cracked at the back as other owners experienced, but I blamed that on kids and was fine with ordering replacement parts online. Fast forward to the present and a year later, everything is working fine. Out of the blue it quit cooling or freezing on 6/12/13. I thought it was a capacitor problem, but since we purchased the refrigerator on 4/28/12, we decided to have a repairman come out and check. When he accessed it, he found that the compressor was bad. He stated every once in while you get a fridge with a bad compressor. He also said I just happened to have the particular refrigerator he sees frequently. I normally buy all Whirlpool products - microwaves, washer and dryer, dishwasher, my old refrigerator (still working at my relatives house), and my daughters college fridge. This is the first time I have experienced something of this nature with a Whirlpool product and hope I can work out a resolution with them or Lowes.

The bottom of the drawer collects water and freezes and then overflows onto the floor. There is no drain pan under the refrigerator. Then the freezer collects frost over the food, and walls of the freezer. I have to unplug the refrigerator and let it thaw and then plug it back in. This process is repeated every week. I have had it less than 2 years!

I bought a house 2 years ago that came equipped with all new Whirlpool kitchen appliances (refrigerator/freezer, stove top and dishwasher). A few months ago, the damper door in our refrigerator broke causing food in the refrigerator to freeze. Just the other day my Whirlpool dishwasher stopped draining properly. Both instances a repairman was needed and were now out over $400 for repairs and parts. I would definitely not recommend purchasing any Whirlpool appliances and I am deeply frustrated that Im having to deal with these repairs and costs for appliances less than 2 years old.

Model # WFG510S0AS1 SER #R30850040. Oven was installed NEW in the home I purchased in July of 2013. I used the cleaning feature on it in Nov 2014. I am amazed that it did not start a fire. Please see pictures attached. The whole control panel melted. This makes the oven unusable and extremely dangerous. I will need to replace the whole control panel. I followed the instructions completely in the manual provided for the cleaning cycle. It says in the manual to only clean the over this way as using easy off or any other cleaner will damage the inner surfaces.Whirlpool claims they have no knowledge of this problem but there are numerous complaints on their site about it as well as other internet sites complaining about the melting of the control panel. I need to know how to fix this problem and dont believe I should have to pay for something that is obviously a flaw in the materials used. It is extremely dangerous. Since these pieces of Whirlpool equipment were installed by the broker that originally purchased the home, I have no record of purchase. I can try and contact him and see if he has anything but kind of doubt he has receipts now.

Extremely disappointed in Whirlpool oven! Built new home and this was recommendation by BAC Appliance. The oven does not self-clean well at all, and my spills are minimal. Deposits between glass doors that cant be removed. Oven is barely cleaner than before I cleaned for full cycle. Oven suddenly shuts off for a short while and then restarts. Steam comes when using lower oven and removes finish on upper oven. I expected Whirlpool to have a quality product. Definitely not! BAC really had no answers for me.

Bought a propane hot water heater and 2 years after buying it pilot wouldnt light. Had to buy a conversion kit because they didnt make the part anymore. Now had to buy a gas valve and it didnt work so went to Lockes and bought a new water heater and now they wont refund my money for the part $300.00 with shipping. They said they could only replace it. Well I dont need it now because I bought a better product. Whirlpool is junk and you have to buy the parts from them and RIP you off. Way to take care of your customers Whirlpool. Buy something else with your money.

Very reliable. Handle large large loads of laundry. Do not have to prewash any clothes. I will always use this brand.. My parents used this brand while I was growing up. There is no other brand I will use. Thank you Whirlpool!

I have a two-year-old top of the line Whirlpool Duet Steam washer. Cleaning performance is adequate at best, but my biggest complaint is about the visible mold buildup that collects on the water dispensing plate as well as on the detergent, bleach and softener dispenser and rubber lining of the washer opening. I have cleaned the removable detergent dispenser weekly since purchasing. The water dispensing plate has a continuous buildup of thick black mold that can only be removed with a tooth brush and bleach and only a small portion of those openings are reachable. I have cleaned the machine with Affresh as recommended and exactly as the manufacturer recommends. Nothing changes! I contacted Whirlpool and was told this was normal for all washers in which some moisture always remains and that I should continue to clean and leave the door and dispenser drawer open to allow the areas to air dry. So, I have done all of those things for the past year and nothing has changed! I received notification that a class action suit had been filed against Whirlpool for this mold issue but have not been contacted in any other way. Not only is this mold visibly disgusting but certainly is worrisome from a health perspective. When I contacted the company a second time, I was told there was nothing that could be done and it was in no way a design flaw on the part of Whirlpool.

I like the Kenmore dishwasher as it has the cutlery basket in the door. This leaves more room for dishes on the rack instead of taking room up for the cutlery.

This is the worst washing machine we have ever owned. We purchased the Whirlpool Cabrio washer and dryer set at Lowe’s in Loganville, GA on 04/11/2010. Today is 02/22/2013 and the transmission is shot in the washer. It began making an extremely loud and terrible noise during the rinse and spin cycle. We called a local and trusted appliance repairman, and after his diagnosis including estimate to repair the washer, it totaled over $525.00. This is a terrible washer. I will never ever buy a Whirlpool appliance again. Oh, forgot to mention we have purchased four (4) major appliances from Lowes over the past 2 1/2 years in addition to purchases for our plumbing business and wont do it again! Also, Whirlpool couldn’t care less and there is just one complaint after another for the exact same problem online.

Less than 2 years old; a loud chirp began and the water dispenser stopped working, along with the ice. Repairman came out--ordered a part. One week later another repairman; another part. One week later another repairman--couldnt fix the problem. By now no cooling in the refrigerator at all. Tech line has to review the findings. Have heard nothing after nearly 3 weeks without a fridge, ruined food, and no ice other than my back yard!

UL code displayed for six months. Will not spin. Makes a squeaking noise. Recently noticed a black greasy residue around the machine. The bottom of the machine is covered with it. Have had the Cabrio for 5 years. Seems like a bearings issue. Expensive machine. Whirlpool said there are no reported issues with my model even though there are thousands of people on several websites who are having the same issues. Apparently, Whirlpool is in denial and not willing to save face with consumers and correct a horrible washing machine. Definitely will never purchase another Whirlpool appliance.

My 4- to 5-year-old Whirlpool Cabrio 6300 began to display errors recently. F1 was the 1st error code I encountered. After giving the washer a hard shove and rocking, it began to work properly again... for a while. I noticed on some large loads that I was getting an LD Long Drain error. I could hear the pump running but with little water flow. Eventually, it would time out and give the LD error. A service tech was called and determined that the water pump was defective, although the impellers inside appeared okay and had no foreign objects to impede its spinning. After spending $225 for the service call, the LD error resurfaced about an hour after the tech left. Tonight I got the F1 error again, and once again the washer responded to a sharp rap. The replacement control board, which the F1 error code involves, is $220 plus labor. $440+ for a repair to a $600-$700 washer? Im going to dissect the main control board tomorrow and look for loose or corroded connections. I cant understand why the LD code occurs when I can hear the drain pump running... just very little comes out. Other times it empties like Niagara falls... I cant understand why it works sometimes and fails others. The pump is either on or off. It doesnt have multiple speeds as far as I know. Im not sure what to do next... probably try to re-sell the new pump that was installed to recoup some of the money I paid for a non-working Cabrio. This seems to be a very common occurrence.. Have any class action suits been mentioned? If so, please feel free to contact me.

The first washing machine I bought was a Cabrio. Started having problems right off. After the repair people had been there several times we finally got Whirlpool to replace the machine. We got another washing machine. We bought two warranties because it kept tearing up. Repair people said this time it would take $1500 to fix it so of course AIG said, We will not pay this much. So I have a washing machine I have spent $1600 on and it leaves, greasy spots all over my clothes. So fed up with Whirlpools trash!!

Very concerned. First the microwave broke. It seems that is burning on the inside. The model number is MH1150XMS-2, purchased in 2005. I have had to replace the plate. I have read of many recalls, because of the potential of fire. My model was not among the ones on the recall list.

I purchased all new, upper end Whirlpool appliances for our newly built home just 6 months ago, to include a side by side refrigerator with ice maker and water dispenser, an over the stove microwave, a smooth cooktop oven/range, a dishwasher, a washing machine and a clothes dryer. We plugged in the new refrigerator, and after 24 hours of letting it sit and get cold, we bought $300.+ of groceries and filled our new refrigerator. We pulled the milk out hours later and it was warm, checked other food items and found them to be warm, too. I placed a thermometer in the refrigerator and it read 55 degrees. In disbelief, I placed a second thermometer in the refrigerator and it, too, read 55 degrees. Being brand new, only hours old, and clearly not working, I called for a replacement refrigerator. Our builder said we needed to call Whirlpool for a replacement. Whirlpool refused to send us a new refrigerator. Needless to say, we had to throw out all of our food for being dangerously off temperature, and we were less than happy about wasting $300.+ on food we could not safely eat, but glad we didnt have food poisoning. Not even the freezer could maintain a temperature below 55 degrees. While waiting on a repairman, we noticed that we were not hearing the refrigerators motor come on more than once every several hours. They sent a repairman out three days later, and he found nothing wrong other than a poorly fitting door, he said. He replaced the door hinge and told us our refrigerator would be cold in 3 - 5 hours. Well, it never did get below 55 degrees, set on the coldest setting. Whirlpool was called again and they couldnt seem to get another repairman out to fix my brand new refrigerator that could not perform its most basic function, which is to maintain food at proper temperature. Again, Whirlpool refused to send me a replacement refrigerator for this clearly defective refrigerator we were stuck with. We were told it would be 2-3 weeks before another repairman could come out, and then he would have to order parts after he diagnosed the refrigerator problem, taking another two weeks. We needed a refrigerator, like most people do, so we were forced to take this brand new refrigerator and stick it in the garage, not being able to sell a brand new refrigerator that wont get cold. Angry at Whirlpool for taking our money and leaving us with a refrigerator that never worked, we bought a Samsung refrigerator that we are very happy with - it works! After 2 months, our Whirlpool above the stove microwave has the motor turn on when we close the door, and it takes several opening and closing sequences to get it to shut off. We will be replacing this new microwave when we can afford to.Our ceramic/smooth top stove/oven, takes a very long time (at least 20 minutes) to preheat and the temperature in the oven is not accurate to the set temperature, according to my oven thermometer. The cooktop surface is inferior; it gets permanent water spots and it scratches very easily even though we use the correct pans and are very careful with it, and does not come clean easily. The surface feels rough, not slick like the GE Profile ceramic/smooth cooktop range that I had for 14 trouble-free years. I am using the same exact pans that I used with our GE, and we know how to be gentle with a smooth cooktop surface. After 14 years of owning the GE stove, the GE felt slick and smooth, cleaned easily, and did not have one single scratch on it. It looked as good as new when we moved, after 14 years of use. I will be replacing this inferior Whirlpool smooth cooktop range as soon as I can afford to, as well. Last month, right before Thanksgiving, our new Whirlpool dishwasher started making a really loud motor sound and quit working that day. It would fill water, drain the water and shut off. I once again called Whirlpool, and they were maddenly unhelpful. This time, they told me they would have a repairman call me in 5 working days to schedule an appointment to come and see my non working dishwasher. After 7 days, I called Whirlpool AGAIN, to ask why someone did not call me for an appointment. I was expecting a house full of people for Thanksgiving and I had no working dishwasher. I spent a lot of money buying these crappy Whirlpool appliances and am very frustrated. This time, Whirlpool told me that they could not find a service person in my area to service the unit. As if I live out in the middle of know-where?! I live 20 minutes from Austin, the state capitol of Texas! A 20 minute drive from the capitol building to my door! Whirlpool told me I could take my 5 month old, broken dishwasher to a repair shop and that the repair shop would need to call Whirlpool before they did any work, and that Whirlpool would only authorize a maximum of $150 to repair my dishwasher. They actually had the nerve to tell me that I would have to pay for the repair, and they would mail me a gift card in 6 - 8 weeks to reimburse me up to $150 on my new, broken dishwasher that is under warranty. I was furious!! Some warranty! The broken dishwasher is now sitting next to the broken refrigerator in my garage. I needed a dishwasher before Thanksgiving dinner, so I went and bought a Samsung.I realize that all makers can have a lemon, but all of my Whirlpool kitchen appliances are junk!! I will never own another Whirlpool product for as long as I live, and I will tell anyone who will listen about our abominable experience with Whirlpools customer service and the expensive, crappy appliances we unfortunately wasted a lot of our money on. Do yourself a huge favor, buy anything but Whirlpool! Thankfully, everything else about our new home has been great. Our new Whirlpool appliances will remain a very sore subject for year to come, I suspect.

Whirlpool Cabrio Washer - After 15 months, washer bearing have gone out due to tub seal leaking. Repairs are $450 but repairman doesnt want to touch it due to he know it will go out again. Whirlpool said Im sorry. Lowes said these are coming off the shelves soon but there are still some for sale. DONT BUY!!!

My induction cooktop totally failed to work two months after installation. Whirlpool sent a repairman who told us it was the main board. He also said he was unable to locate any of that part anywhere in his computer. We called Whirlpool via our store, Ikea. They apologized, asked for 48 hours to locate a part, then said they would replace the cooktop if they were unable to find out. Almost 48 hours later, they hadnt located it and denied any replacement option. The parts cost is over $800. The cooktop cost just over $900. Whirlpool reps would only read from a script of legal warranty jargon. Then they said they needed 5 to 7 days. We had a baby visiting - we needed our stove. To me, an apology would be replacing that unit if the part wasnt available, not a verbal statement. Fortunately, we had the phone # of a local Ikea manager who told us to bring the cooktop to the store as they had them in stock. They replaced it with a new one. Over the years of my long life, I have bought many Whirlpool products. Never again. I need a washer and dryer, and will not be purchasing any associated with the Whirlpool Corporation. Thanks to Ikea, though, for standing by their customers.

I bought a new washer thinking I was upgrading. Wrong!! Well the new so called technology they put into these machines is overrated. They took a good thing and instead of advancing they have took two step backwards in time. I wish I had kept the old washer I had. I think I would rather use an old time wringer washer my great grandmother used. They are probably faster by hand. This new Whirlpool grabs every string on my hoodies and twist my clothes so tight in knots. I cant even remove my clothes until I fight and get mad enough to write a review. Whats up with these new washers?? Get rid of the slots on the Agitator!!

I purchased a Whirlpool dryer Cabrio (model # WED7300XWO and serial # M03028918), which has had several issues. We had to replace the felt around the dryer tube twice, replaced the dryer tub itself twice, we had the air flow stop, and now the heat has stopped. Thank goodness I purchased an extended warranty, otherwise who knows what these repairs would have cost. I think I got a lemon. I have had multiple repairs, and days of not being able to use our dryer.

I chose Whirlpool first then my machine became of I wanted a front loading machine with a larger tub. I wanted to be able to wash anything without hesitation. I truly love my wash and dryer. This set is the first set I have ever bought brand new.

We bought a new stove from Lowes in 2015 which is a Whirlpool with an AquaLift self-cleaning function. This function is totally useless. We have tried it several times and it does not remove the grime from the oven. We did not even have a very dirty oven. It doesnt clean the sides at all and the bottom is still dirty. I complained to the store and they told me the AquaLift function should be used every time the oven has been used. They recommend that I use a spray for the oven (which is porcelain) and scrub off the dirt. Give me back my old self-cleaning oven with the high heat. This new technology doesnt work.

The Whirlpool duet front loading washing machine came with our new house five years ago. That machine has destroyed multiple clothing items including very expensive sweaters and undergarments. It has destroyed biking shorts and just about anything of value. Even destroyed the bags fur delicate clothing. I have to get a repair guy out every year to replace the bellow too! It is terrible!!!

I purchased a built in black stainless-steel Whirlpool refrigerator in June and took delivery in September 2017. It quit making ice in December and I was told to replace the water filter. So, I did - still no ice. Fast forward to May 2018 still not making ice so finally got repair person out under warranty. He could not figure it out so reset it and said to wait 24 hours and see if there is ice. There was no ice. AND in the morning the whole unit was not working - lost all my food in the fridge and freezer - NOT covered by warranty. A few days later a different guy comes and says the guy that was there is an idiot and no longer with the company. Again, this guy can’t figure out what the issue is between himself and the Whirlpool tech on the phone so he does his thing and gets the fridge on again. Still no ice. Fast forward to 6/20/18 repair guy has been out 3 times and not been able to figure out the issue between his knowledge and Whirlpools team on the phone with him. At one point it worked for a few days and then died again and AGAIN lost all food in fridge and freezer - NOT covered under warranty. As of today even though I have not had a fridge since 5/10/18 and they won’t be back until 6/28/18 and they are just shooting in the dark on the repair cause they never have figured out what the problem is Whirlpool will not replace the unit until this attempt fails. If this attempt fails then they will review/recommend replacement of the unit which will take 2 weeks.That means that Whirlpool is OK with the consumer being out of a refrigerator for almost 3 months or more, losing time and money at work to meet with the repair person multiple times, having spent thousands of dollars on the unit and losing hundreds of dollars’ worth of food. Not to mention the inconvenience and cost of not having refrigerator for a family with a working mother, 2 teenagers and a 90 year old grandmother/great grandmother. But, hey it’s the way the warranty works right?!

Whirlpool Refrigerator Model # GI6SARXXF 04 Ice Maker - About nine months after purchasing this unit the ice maker began to stop working. I researched what the issue might be. During this time, the ice maker decided to begin working again. This occurred again about 15 months into ownership. At 19 months into ownership, the ice maker no longer works after approximately 5 weeks. Whirlpool will not allow me to purchase an extended warranty. I was told by a CR on the phone. However, she did offer a Repair +1 service contract that cost $345.55. I advised the CR that on the Whirlpool website, I was offered an extended warranty for 2 years for approximately $165.00. After waiting for her to check into my claim of being offered the extended warranty for about 10 minutes, she came back to advise me that no existing issues would be covered. In other words, my $2000.00+ Whirlpool refrigerator is so crappy that Whirlpool only offers a 1 year warranty. And unless I pay $345.55 and/or a service tech charging $129 for a trip charge only, I will not have a working ice maker. Additionally, the capacity for ice storage is extremely small, even for my 2 person household. At times, the ice comes out crushed even though the setting is for cubed ice. The ice shoot is great for taller glasses, but if trying to use a shorter glass, watch out! You will have ice all over your floor every time!

I have had this Cabrio washer and dryer for two years now and I would do better washing my things by hand. Save water, sure there is none!! I have a glass lid and I actually stood there and watched a cycle and the clothes on top never even got wet!! My whites are now gray!! Called the company to get nowhere. I am going to buy an old-fashioned washer that actually uses water. I tried to be eco-friendly but I dont like dirty clothes!!

Updated on 07/30/2021: On 5/4/21 a tree took out a neutral on the power line to my home and after inspection by my electrician, he said my Whirlpool refrigerator was done. Not even 1 year old. When attempting to get Whirlpool to replace the refrigerator, they said they have to try and repair it before considering any other options. As they do not cover damage by acts of God their warranty would not cover replacement. Mind you I paid around $1500 for my refrigerator and it was not even 1 year old. 5/17/21 (2 weeks from when the refrig got fried and I had to get and I had to purchase a used refrig until then) serviceman said he had to order parts. 6/1/21 - Motor-Cond $158.20, Fan Blade $13.97, CNTRL Elec $60 CORE [PI] $497.45 and Evap Fan Motor $183.91. Did not fix the problem and had to order more parts. 6/8/21 - Evap Fan Motor $183.91 (first one did not work), Rail $34.76. Service tech said to wait a bit before moving the frig back to make sure it was cooling properly. Finally moved it back on 7/7/21 and hooked up the water line. Few days later noticed water leaking from the top of the freezer door and a lot of water on my floor. Heard a funny sound and found water spurting from the top 2 corners of the freezer door. Called whirlpool warranty and was told they would contact me. Next I get a notice that I have a service appointment in August. Was able to get it moved with a follow up appointment with a part that was broken during the last repair for 7/28/21.7/28/21 - Fill tube heater for icemaker was open and frozen - now tech ordered Rail $34.76, Freezer Door $1,525.84 and Valve $124.23. 6-8 weeks custom order. So we also have to added 5 service calls to the cost - Approx. $500++. Total Replacement Parts = $2,758.81 with a final total cost to repair of $3258.81+ vs just replacing or reimbursing me for the appliance of approximately $1800. Someone needs to review their model because not only am I without a working refrig for 4-5 months, but the repairs cost them $1500 more and now they have a customer who will not longer invest in Whirlpool appliances because of bad business practices and inconvenience.Original: I purchased a Whirlpool side by side refrigerator in July 2020. Earlier this month I had a tree pull down a power line and disconnect the neutral, allowing a full surge of power to go through my house. It fried the exhaust hood, literally melting the components. It also fried my refrigerator. The electrician who reconnected my home signed an affidavit that the refrigerator was permanently damaged due to the surge. When contacting Whirlpool to file a claim, I was on hold over an hour before getting a person. This happens every time you attempt to contact them, so patience is required. I was not able to get a service call on my refrigerator for 2 weeks (5/17/21) so that left me without a refrigerator. The service company showed up early and I had no choice but to leave my job or reschedule another 2 weeks out. The tech said he could only repair and made an attempt to contact Whirlpool to get the unit replaced and he was on hold for over 30 minutes. They declined and said because it was an act of God they could not replace it. I was already having issues with the unit before the surge of a constant defrost that was causing food to spoil due to melting then refreezing causing freezer burn. I also lost over $500 worth of food. They dont cover. It also caused the icemaker to constantly freeze up. Now it will take at least another 2 weeks for the replacement part to fix and a refrigerator is not something you can go without that long. I had a concern this would happen. When speaking with customer I service, they said they just needed the tech to confirm it was damaged to replace it. At this point he said he does not know if the piece (on 2 weeks backorder) will fix it. They can only tell after the fact. He said Whirlpool only fixes and does not replace, which is not what Home Depot informed me when inquiring into the warranty with Whirlpool. They said Power Surges are covered. So with this in mind, I would seriously consider buying from Whirlpool. Things break, situations happen and no one should have to go without a refrigerator for over a month because they may be able to fix it. Then there is the concern if something is melted/destroyed inside, if it could cause a fire in the future. Will never buy another Whirlpool appliance again. They cant stand behind their products, the products are worthless. And yes, I am very upset. Again - just had Whirlpool tell me its not covered as it is an act of God! ARGH -

The Whirlpool Cabrio washer was extremely expensive to purchase but is rusting out and the circuit board is going out. We have had cheap washers last longer than this one and just to purchase the circuit board will be more expensive than another cheap washer. These boards go out right after the warranty goes out and I think that they are timed to go out. (The exact same thing happened with our dishwasher and after the board was replaced, it has lasted many years). Whirlpool should replace these for free since they do not last that long and are very expensive.

I have been trying for a month to get my fridge repaired. 2 techs later and still nothing. The 1st tech never turned in his report and I was informed by your customer service that it was my problem and I had to try to track him down and get it turned in. Tech #2 just left my house. He walked in, stuck his arm inside the freezer and said feels cold to me. I pointed out the melted popsicles and that the ice maker was not making ice because the freezer is not freezing. He then said he doesnt have the tools to do the repair, if it can be fixed, and to call him back after the Holidays. I have been w/o a fridge since Thanksgiving... a month. And no one has a solution. I was sold an inferior product that has a manufacturing flaw but I have to suffer for it. $800 out of my pocket and all I get from Whirlpool is Oh Im sorry to hear that. We can send out another tech. The fridge is less than 6 months old and still under warranty. It is a defective product that Whirlpool refuses to stand behind. I guess they are trying to wait out the warranty period so they are off the hook and we are stuck buying a new one or paying the tech for the repair. DO NOT BUY WHIRLPOOL PRODUCTS! Go Samsung, my previous model.

We purchased a Whirlpool Range from Brands Mart USA and did not try to use it for quite some time because our house was not ready to move in. When we tried to turn on the oven it would not come on. We called a repair service and was told the Motherboard was not working. We realize the warranty was out on the stove but it never worked and the stove is Brand New. We called Whirlpool and they was going to repair and changed their mind on December 18, 2014 at 8:54 am. Before that call we had spent quite a lot of hours on the phone with Whirlpool and Brands Mart USA.. We purchased three appliances from Brands Mart USA Range, Dishwasher and Microwave at the same time they were all Whirlpool products. What happened to Good Customer Service and Return Customers for Job Security? Well neither Company care for their customers. We did not break a motherboard for a stove oven because the range was never turned on because it was broken when purchased.. We are unable to get any help from either company. I talked today to ** & Supervisor ** from-Whirlpool and ** - Brands Mart USA, again no help. Why transfer you from one company to another for 1 hour and 45 minutes? WISH I COULD GET SOME HELP. And we wonder why companies go out of business - word of mouth complaints and especially with Senior Citizens like us.

Bought a Whirlpool fridge in a package from Home Depot three years ago. The fridge has already stopped working. It started having issues about 1 1/2 years in to owning the fridge and finally died 2 weeks ago.

I purchased a replacement gas range (whirlpool) approximately 3 years ago. Its not the top of the line, no bells or whistles such as a self-cleaning oven or such. I did love the three huge grates on top, one which is interchangeable with a flat grill. If it only worked it would be a decent range. The center oblong burner struggled to ignite in full from the beginning. Often, I light the thing with a grill lighter. But the thing that pisses me off more than anything is the F2 error that appears 70% of the time on the control panel when I am preheating the freaking oven. I am NOT replacing the control panel on a $400.00 range. What I have discovered is I can hit off my power at the main, not once, but 2-3xs and reset or over ride the damn thing. I read this F2 code is a common occurrence so I got to thinking, why? My conclusion is the heat from the oven is vented up & directly on the control board panel. Really now, whos bright idea was it to expose a control board to repeated temps of 350+? Hate this appliance. Next range will NOT be a new one, Im looking to replace this junk with something mom or grandma had that lasted decades, not a couple years. Shame on you Whirlpool for producing such low quality, disposable products. By the way, I just went through this with a new fridge so theres much to be desired with new appliances. Theyre junk, designed to fail.

Water heater model N40t61-343 - Why does a water heater fail after 4 years when there is a warranty for 6 years? Is this water heater an omen for Whirlpool? I have a wife who is terminal and I trusted the Whirlpool name for hot water. What are Whirlpool going to do about this water heater?

I have had 6 months of absolute HELL working with Whirlpool. I mistakenly purchased a Whirlpool Refrigerator from Home Depot and the moment I did Home Depot were hands off. Sadly my brand new refrigerator didnt work from the moment it arrived. The ice machine was dripping inside from the back making all the ice freeze together and created an ice sheet below the ice box that can be taken out. There also was water dripping out of the ice output. The water output wasnt working and the water was literally trickling out when you pushed for water.SO Whirlpool took 6 weeks to send their 1st technician from L.A.R Services out of Boston and the guy turned up and said it was due to needing a new ice tray/machine and our sink having an old filter. There was NO filter on the sink! And he then ordered an ice machine that arrived at their office in 4 weeks but they took 3 weeks to try to deliver it. When they finally came out they called to say they had to turn around because the road was blocked- there are 3 ways to get to our home....so I had to chase for 2 more weeks to get them to come back out. When they arrived they handed me the ice tray outside and drove off!!!SO WE TRIED AGAIN and this time had Home Depot call Whirlpool to get a service person in to fix it. We had to wait another 5 weeks and when he finally came he claimed our issue was due to the fridge not being perfectly level. Well, guess what, its now level and the ice is still freezing into giant blocks, some weird plastic strap is hanging inside the ice box and the water is still trickling out.Ive called the service guy 3 times and he is yet to call back and right now Im on hold with Whirlpool (its been 14 mins so far). NEVER AGAIN will I buy anything WHIRLPOOL and I will be sharing this experience in every consumer space possible so no one has to go through what we have. Our new fridge is still broken after 6 months!! All I want is my GE fridge again and I should have a followed the reviews.

No response from Whirlpool, but I did find out what the rust was. Instead of using stainless steel or plastic or rubber, the inside light frame is made of a cheap metal that has rusted and is literally falling apart, sharp and very rusty pieces were falling into the washer tub. No wonder I find holes in the clothes that werent there before washing. I removed what I could, including the part it should hold, a plastic plate that covers the light, protecting it from moisture. My husband covered it with electrical tape to prevent injury and possible electrocution. I contacted Whirlpool, but they have ignored my questions and have not answered. They do not have a replacement part for it (stated on their parts website) They give you no solutions to a problematic appliance that should have been recalled and taken off the market due to safety issues that have caused injury and possibly worse.

Washer is not worth the cost. After 4th year of use in a two person household the washer bearings are gone and require replacement. The washer sounds like an airplane. I was told based on my description of the issue that the water has leaked due to washing and spinning into the bearing assembly and has caused it to have friction. The Whirlpool warranty is just as costly as the machine.

I purchased a Whirlpool Cabrio and a one year extended warranty two years ago. As soon as my warranty ended, my washer started to malfunction. I recently started to receive the F-51 code and the washer shuts down at the spin cycle. I am angry because I spent just under 1200 dollars on a washer a little bit over two years ago and now, it is sitting in my laundry room taking up space. When I called Whirlpool, they told me I could purchase another repair warranty for $316.94, which would take the cost over 1500 dollars for this washer and there was no empathy nor compassion for what I was feeling as a consumer from the customer service rep. I spent my hard-earned money on major appliance purchase and I think that it is only fair that I get more than a two year usage out of machine that was designed to last at least six years according to their website. There is no way that this should just be my lost and cost me additional funds.

We had the Whirlpool Cabrio Washer [WWT5640xw0] for approximately six months and it began to behave strangely, very much like the other complaints I have read on this site. It works poorly, does not clean the clothes, there is a smell that is coming from the machine and it makes loud, inappropriate noises. It stops spinning and washing in the middle of a cycle. Before I become aware of the issue, I would find loads of clothes sitting in the water and the machine indicated the cycle was completed.What a piece of junk! We cannot afford to go out and get another washer at this time and based on what everyone else is saying, the cost of repairs is very costly. I too called the company and was greeted with indifference. I too will not purchase another Whirlpool product and have spread the news to my friends about this worthless product and manufacturer! My message to this company: Whirlpool, the right thing to do is recall the machine and provide us with a voucher so we might go and purchase another machine from any manufacturer we wish. But we all know that will not happen as the company is clearly saying to its customer base, Our sales and profits are more important to us than you and your satisfaction!

I have owned a Whirlpool Cabrio HE WTW6400SW3 for two years and have had nothing but issues from the start. Control panel was replaced twice under warranty. Also the clothes (socks underwear) were under the tub blocking the drain. This is not covered under the warranty. I was told by the repairman that this is the usual issue. He told me they took the front loader design and just stood it up with no protection from garments and coins getting under the tub, through the under tub filter often and into the drain pump. You are kidding me? Almost $1000 for this washer and its so ill designed. I have read forums that this has been an ongoing issue for several years yet Whirlpool continues to build these. I dont vent to forums often but just now I finished removing the tub to remove 2 socks and 7 cents. Also, I had to remove the drain pump and found another 16 cents inside it. So far the pump has not been ruined but this time water is coming out from the machine so will probably be ordering another pump for it as well. The wife wants it out of the house tomorrow and not another cent spent on it. But it is only two years old. What do you do? If you are reading this because you are searching for a new washer do not purchase a Whirlpool! I have gotten nothing but grief and was put off by their customer service dept as well. I guess after fielding so many calls about the same thing they have been told to just put all the calls off as no big deal. I am sure Whirlpool is making a killing off the sales on this unit. The claims made during the sale convinced me. What a joke. Look around the internet and you will find hundreds if not thousands of the same issues.

I have Whirlpool Gold washer and dryer and microwave. All handles and grills and trays have broken. What a disappointment ! Their top of the line? We, at this house, will always avoid buying anything from crap pool gold!! Its a disgrace the way they make these things. And the support sucks!

Bought expensive fridge 2009. Now (2015) random very loud rat-tat-tat sounds lasting 5-10 seconds. Very loud. Paid for repairman to evaluate. He said it was probably compressor spring and other springs would probably soon break and would shut down fridge. Said it is very expensive to repair and it would be best to dump the fridge and buy a new one. I called the 800 number located inside the fridge. Jacob at Whirlpool listened to my story and said, Yep, it sounds like the compressor spring and the other springs will likely break. He said he can make me a one-time offer of a full repair of the compressor for only $359.65. We pay Whirlpool and they will have a local guy here come and fix it. We paid by visa.And, via email we get a document that shows we just bought a service contract. This is a surprise to us as we were told were paying to have the compressor repaired. In a few days, a call comes from local repair shop. Guy says, he will come out and check out the noise and see if he can repair our unit. We tell him the noise is intermittent and we cant predict when the noise will occur. We also tell him Jacob from Whirlpool said it was the compressor and that we paid to have it repaired. He says it doesnt sound like it is the compressor and that he cant diagnose the problem if he cant hear the noise. We tell Maytag/Whirlpool via phone we are faxing formal request for refund of our $359.65. Lady from Whirlpool says we, should get a refund in 4-6 weeks. Well, we will see.We are very disappointed in the the short life of our very expensive fridge and we are disgusted with the false and misleading comments made by Jacob of Whirlpool. He told us we were paying for the repair of our compressor and instead we get a stupid service contract. We are in the process of buying a new fridge. And no... It will NOT be a Maytag/Whirlpool!

Our range emits smoke and a toxic odor spontaneously when not in use. We feel it could be a potential fire hazard. We have had repair people and fire department out. We have contacted the manufacturer numerous times and they do not return our calls.

I purchased a new gas water heater from Lowes and paid a plumber to install it. I have been having problems with it staying lit. Once I noticed the issue, I notified my plumber and the plumber was aware of this on-going issue with these water heaters. The plumber told me to call Whirlpool and have them send me a new thermocouple. Ive been putting it off until now, but realized today over the phone with Whirlpool Customer Service that the problem is with the vent. The manual that came with the water heater has a horizontal venting installation, yet Whirlpool claims that it should be vented through to the roof and they sent me, via email, the correct manual. When I asked Whirlpool how the plumber was supposed to know, she said that he should have known that it was not the correct manual (even though there is no model number written anywhere in the instructions manual) and that we should call to make sure that we have the right manual before installing my next product. So, I need to double check every purchase I make! Or is this only with Whirlpool products? After speaking with two different Whirlpool reps, I have concluded that I need to purchase a new water heater, but believe me, it will not be another Whirlpool!

Whirlpool gas range convection oven - I have only had this range for 2 weeks. Manual is sketchy to say the least. Purchased from LOWES - salesman were not well-informed. I have had to do a chat to find out information. Range looks great but performs poorly. Takes a while to heat anything even on high and on large burners. Grates are too heavy. I am sorry I did not see the editor review before I purchased. I have not used the convection so I cannot speak to this but my choices were limited when I purchased and I did not want a convection oven and other ranges would not purposeful for my use.

I have read most of the reviews and it seems like I have ALL those problems with my Whirlpool Cabrio, but I also need to add that there is rust around the bleach dispenser and I DONT use bleach. The inside is also rusted, but its not visible until you take a good look inside because its under the white paint but its all around the inside. So I had to stop using the machine because I now realize what was the cause of the damage done to some of our clothes. We all need to get our money back and have this washing machine picked up and thrown away!!!

I purchased Whirlpool refrigerator WRF992FIFM00. On December 2016. It was cost $3400 but it stopped working after 6 months. I called Whirlpool for service. Technician came. Diagnosed it and he said he needs two parts but parts are not available. So he asked me call Whirlpool for help. I did call Whirlpool three times and the problem cant be solve. Whirlpool told me have to wait at least 10 days so they locate the parts so they can send out to Whirlpool contractor for repair. They dont have another solution rather than I have to wait until parts have available. I have to thrown all my food and I live without refrigerator. So what the point I need purchase extension warranty if they dont have parts to repair. I would not recommend anyone to purchase appliance from Whirlpool.

Our over the range Whirlpool microwave door casing is disintegrating where the door handle screws to the door. Big chunk fell off today.

We bought a Whirlpool washer and dryer set (Cabrio WED7300XWO) 2 years ago. Within that time, the door seal fell off and needed to be replaced. The drive belt pulley became detached, and now the drum seal has fallen out and had wrapped into the clothes. I have never experienced such a substandard product. We would trade back this one for our 15-year old set we had replaced it with at the drop of a hat. We are retired and have a summer home, and only use this product 4-5 months a year. Never again, Whirlpool!

I can add my experience with the many others I have read about. My Whirlpool Cabrio washer top lid glass broke in the up right corner after only 2 months use. Like many other reports, this is not due to something falling onto the lid. It happens without warning and without operator interaction. This is a defective design!

I like the washer for the most part. The thing I dont like is that even though I always keep the door open after doing a load of wash, the gasket continues to grow mold requiring me to do a monthly bleach/sanitizing process which is different than doing a bleach load of wash. The gasket also needs to be cleaned frequently. This is in a front loader.

Purchased water heater in 2005 with a lifetime warranty. We had our first problem May 30, 2013. Water would not heat above lukewarm. Called Whirlpool. Our plumber and Whirlpool determined that the temp sensor was defective. Plumber took it off and it appeared it had shorted out as the wires were black and plastic coating had slightly melted in one spot. We had replacement part in 24 hours. Licensed Plumber did repair (2 hours @ $75/hr = $150). Second problem occurred October 23, 2013. Not even 5 months later! No hot water. Hit reset button, turned temp up. No change. The diagnostic light on water heater indicated it was the same problem as before. Called Whirlpool. They sent out repair part which arrived in 24 hours. Licensed Plumber repaired (1.5 hours @ $75/hour = $112.50).I took a picture of the melted plastic caps where the wires screw into, of the housing around the wires, of the melted, charcoal crispy black of the Junction Box in the area that was directly above and covered the wires and sensor panel. It was much worse than last time. Plumber said that the part that screwed into the plastic cap had to be pried out and it broke off. You could see that this might be the spot where the problem started. We feel fortunate that we didnt have an electrical fire start from this problem. Something isnt right. Within less than 5 months, we have spent $262.50 to repair a water heater that has a lifetime warranty. Id like to give this 0 stars. Whirlpool owes us $262.50 and it might be more before this is all said and done.

It washes everything well except the interior of the washer. And the filter is a pain also even when we rinse the dishes beforehand. The buttons are a pain in the ** to see without all of the lights on at night.

My wife and I have had a Whirlpool Gold 5.8 cu ft gas range for just 5 months and have already begun to have intermittent trouble with it. She can use the oven to bake cookies in the afternoon and then try to bake dinner a couple of hours later and the oven will not preheat no matter how long she waits!! This has happened three times now and we are waiting for a service technician to come out.. Pretty sad when you buy a top of the line appliance and begin to have trouble so soon.

I got the Cabrio Washer and Dryer set in December of 2015. By March of 2016, the heating element and dryer door latch had broken. Had to have those repaired. By June of 2016 and since, Ive had several repairman out to the house trying to figure out whats wrong with my washer. 9 times out of 10, it will not spin the excess water out and the clothes are soaked. Sometimes it takes me an hour to get the washer to go through a spin cycle. Sometimes the washer wont go into a cycle at all, it just makes a horrible noise (like its draining) and never does anything. It doesnt put out enough water in larger loads, so Ive had to cut my load size in half. It wont work on half the cycle options on the screen, only working on bulky or heavy. Wont wash on normal or quick wash or any of the others. It will make that same horrible sound and do nothing. Nobody can tell me whats wrong with the stupid washer and the repairman said he sees issues with Whirlpool all the time. He said save myself money and buy something else. But I remember a time when a washer and dryer would last for 20 years. What happened to quality products and craftsmanship. I am so tired of the new and fancy appliances that dont last and these companies that dont stand behind their products. Whirlpool you should be ashamed. I will never buy another one of your products. There should be a recall on these particular Cabrio units especially after all the horrible reviews I just read.

I have a double door refrigerator with a bottom freezer. It is slightly over 2 years old and has been in use for only 7 months of that time. We just got off the phone with Whirlpool service. They will cover the cost of the control panel and defrost control. The other one I paid to replace was only one month old and it failed again. In the time between that I had to have an Icing kit put in as the Ice maker was causing ice to form inside the back wall of the refrigerator. My first call to Whirlpool was very unsatisfactory. I ended up paying for the part and the service call. The second call was about the ice-maker and they were aware of the problem and sent me a repair kit for the problem. I still had to pay for repair service. So far I have paid $561.62 for their defective parts and service calls. This time my wife called (while I was taking my frozen foods to my neighbors freezer for the second time) and went through 3 people before being told the part was still under warranty and they will send a new one. When we pushed for proper service we got it. We should never have had to go through all this. We also lost over $300.00 of frozen foods. Never buy a Whirlpool refrigerator!!!

I had the junky gas water heater for two years and cant keep the thing lit. Calling Whirlpool does no good. They give you the runaround; the store cant do anything. They know they have a faulty product and keep selling it. Some companies are only out for the money. If that wasnt the case, they would discontinue the junk. They will send you replacement parts but if you know nothing about them, you have to put out more money for someone to come and fix it. I would love to send them the bill! I would not recommend this brand of anything to anyone.

Buyer Beware!!!! Warning!!!! Dont buy Whirlpool. Youll be sorry if you do! Dont buy appliances from Home Depot. Youll be sorry if you do! Purchased new Whirlpool gas range 10/29/2019 from Home Depot. By February 2020 the front door fell off, its not cooking properly (18 min frozen pizza takes 30 mins to cook). Clock not keep correct time. Whirlpool unwilling to replace the unit while the third party repair company, “well you should have bought it from us, we stand behind what we sell.” They have no idea when or if the parts will ever come in due to COVID-19. Its been down 8 weeks now.Even under threat of a lawsuit Whirlpool said, Sorry we NOT replacing it, go ahead and sue us. We covered by our contractual warranty agreement. Home Depot said they are unable to help due to their contractual agreement with Whirlpool. I have a dozen hours invested talking Home Depot and Whirlpool on the phone and have no more information than I did a month ago. Whirlpool Case # **. Next step is small claims and public shaming of Whirlpool!

Self-cleaning oven system DOESNT WORK AT ALL! The company rep I talked with said the system only works on lightly soiled oven and doesnt clean at all on the oven top or sides. When I explained that my oven was less than lightly soiled (I rarely use it) and that I had run the cleaning cycle twice and none of the soil was affected. Apparently the company is aware of this problem and I believe customers should be made aware of it BEFORE purchasing. I was told there was nothing they could do because my appliance is out of warranty. I asked if they had received other complaints and was told they had. I am not surprised.

The first Front load Whirlpool washer leaked. 5 repair techs visits. Wasted days. Finally located the leak, in the main basket. Replaced washer. Second washer the clothes come out smelling like a horse blanket. Mold. Clean the washer every month still mold. Plan on junking the washer a getting a new model. Never expected this much trouble and time on a basic appliance.

Got a fridge Friday night setup, and was not cooling as of Sunday still. Called Best Buy who we got it through and they sent someone out first thing Monday AM to look at it. Per the Whirlpool agreement, the first year has to get serviced through them. Finally got a hold of their service support to get someone scheduled to come on site. 11 days later was the earliest appointment, and they just expected me to deal with no refrigerator for 11 days. I asked of other options, what wait times would be after Whirlpool comes out in 11 days to deem it broken and they repeatedly said I cant give you any what if answers for anything. Were no help at all and just expected me to figure out things for at least 11 days on a brand new 3 day old machine that is broken. The absolute WORST customer experience ever and refuse to buy from them again. Thankfully, Best Buy has a return window so were completely returning it and going with a different brand.

I bought a fridge from this company not even 14 months ago. Went away for a week and came home to a fridge and freezer of rotten food. The fridge had died - Im guessing not long after I had gone away by the look and smell of the food and house. I have had nothing but the run around ever since that day. Spoke to this person and then that person. The electrician confirmed that my fridge is completely dead because of the compressor. So they sent a report to Whirlpool and they have now confirmed that I will get a new fridge. Now Im being told that will take 7-14 days. So I have been left with no food whatsoever as well as no fridge. I have two kids and cant even buy shopping for my son to take to school. And now Im being told that I had 9 months left on the warranty for the fridge that died and that’s all I will get on a new fridge. Should I not receive a new warranty for a new fridge? And should they replace my food? Could really do with some feedback on this matter. Please help me.

We bought all new appliances, and within a year, the range and microwave are not working correctly and the refrigerator has rust on the doors. We called about the rust on the doors and were told that it is not stainless steel as advertised and rust is not covered. Fortunately, we purchased an extended warranty, which will cover the repairs to the oven and microwave. Well see how it goes. Stainless steel appliances really arent stainless steel, so they are misrepresenting their products to many people.

We purchased a Cabrio model WTW6600SB2 washer, it has lasted 4 years, then when the pump went out, we paid $200. To fix it then on the 2nd load, it went out, now the tech man says the motor is cracked and Im not sure if the motor is replaced, it will even work. I looked at the motor and it is made of plastic! Can you believe this? Plastic! I didnt believe it until I saw it with my own eyes. I will never purchase a Whirlpool appliance again nor will any of my relatives or friends if they ever ask my opinion.

3 months after I got the fridge, the ice maker went out. 3 months later it started to work again. Replace the water filters 2 times per yr. It is noisy when it makes ice.

Whirlpool washer is junk. Expired I. Less than 4 years. Cost to repair is more than new washer. DO NOT PURCHASE WHIRLPOOL PRODUCTS. Agitator motor burned up without notice. No troubleshooter problem. 2 repairmen suggested I buy new washer.