I purchased Whirlpool dishwasher, model DU930PWSTO, in 9/2007. It quit working in 5/2012. I expected an appliance made by a reputable manufacturer (Whirlpool) to last longer than five years. It seems like a manufacturing racket where they build these things only to be replaced a short time later. With service calls and parts replacement, its cheaper to buy a new unit. Talk about a circle jerk! And who the heck puts anything else but SS screws in a water soaked appliance? Duh. Rust! Im disgusted and dissatisfied with the whole company. Im still waiting on their response to my complaint email; at the time, the machine quit working. Whatever happened to pride in American made products? Or, did this get company bail and were now slaves to the Chinese junk once again? Ill never buy another Whirlpool appliance again. Does anyone have anything good to say about this company? I wish I would have read this blog before purchase.

In June 2010 my wife and I bought a new Whirlpool water heater (model ee2h50rd045v). As I have fairly extensive experience in both the electrical and plumbing areas (was head lab technician for an aquatics lab for 7 years and worked with maintenance on a farm for 10 years), I installed the unit myself. Two months later the motherboard fried. Whirlpool sent me a replacement and all was fine. Six months after this the motherboard fried and set the unit on fire. Luckily I was home and caught it before it got out of hand and the circuit breaker had tripped when this happened (the circuit breaker saved the house).After I had ripped the smoldering unit out of the garage I immediately called Whirlpools Customer Hotline and told them what happened. They said they would send me replacement parts. I reminded them that the motherboard had fried once before and that this time the unit had almost cost me the house. I also informed them that I have now worked for Lowes for 4 years and I am responsible for selling their product (in addition to other brands). The lady stated all they could do was send me new parts and the problem probably was with my circuit breaker. I informed her the circuit breaker was tripped so the problem was not there. She reiterated that all they could do was send new parts.The next day I started to remove the control panel and motherboard to find that the plastic had fused itself to the frame and insulation. I called the customer hotline and spoke to someone new and informed them about the new problem with the melted plastic. I was told that the melted plastic could be scrapped off safely and that since the problem was not the circuit breaker, the problem must have been how the wires had been spliced from my conduit into the water heater. The gentleman then proceeded to tell me how to do it in violation of Maryland code and told me he would have replacement parts sent to me. I checked with a certified electrician to make sure my wire splice had been done in accordance with code and he verified I was correct.I then had a Department Manager call Whirlpool. He was given the same runaround and told the parts would be mailed to me. He was also given the story about how the malfunction was due to the wire splice being too tight. He then asked to speak to the representatives supervisor and she told him she would not transfer him over to her supervisor. I have forgotten to mention that 2 months prior to this, a Whirlpool water heater (same model) had been returned to my Lowes store within the 30-day purchase window. The unit had caught fire. Since I had had problems with my unit motherboard at this point, I took that unit apart to see what had caused it. The problem started with the motherboard in that unit also. This is unacceptable. Whirlpool obviously has product quality issues.Sometimes bad units are put out. This happens with every brand. But when the same model has such a high failure rate and is known to catch fire, Whirlpools actions are inexcusable. Currently my refrigerator, oven, dishwasher and obviously the water heater are Whirlpools. I will not replace either of these units with a Whirlpool when they reach the end of their operational periods. Also in the future when customers ask me about Whirlpool appliances, I will be sure to tell them just how great Whirlpool is, how reliable they are, how great their customer service is and then quickly usher them over to Samsung, Frigidaire and Electrolux appliances. The department manager that had called Whirlpool for me has shared similar sentiments about future customer recommendations.

I purchased a matching set Whirlpool Cabrio top load washer and dryer in 2007. Bought from Conns for $2,100. After 3 months of ownership, the circuit board had to be replaced on the washer. Three months later the heating element was replaced on the dryer. Just recently I spent $350.00 to replace 4 drum suspensions. The washer literally shook my home. 3 weeks later, the circuit board needs replacement (code F1). Estimate to repair - $325.00. The dryer is not working properly. Im having to run the clothing thru 2 cycles. Back to the washer. It shreds my towels. Ive read where other consumers have had this same problem. These are expensive towels. So, only 7 yrs. into ownership and I am replacing this junk with the old school washer/dryer. Unlike the Cabrio washer, I will have a washer with an agitator that will actually clean my clothing. Whirlpool manufactures trash and the Cabrio duo was the worse purchase I have ever made. Do not purchase Whirlpool and definitely do not purchase Cabrio.

My Whirlpool dishwasher is 11 years old and has performed satisfactorily throughout. The utensil container is in the door, saving room inside but making it a bit less convenient to remove. The results are satisfactory, but I carefully rinse everything before putting it in the dishwasher. I dont believe dishes with hardened food would come out clean without this step.

16 months after purchase, the machine starts displaying F71 codes, 6 weeks later F70. After calling Whirlpool customer service number on the User Manual, we were told that the washer was out of warranty and there was nothing that Whirlpool was going to do for us. I have a reasonable expectation that a brand new $800 washing machine will operate for many, many, trouble free years, but finding an electronic failure that has been estimated at $400 to repair, 16 months after purchase, is simply and obviously unacceptable. This is clearly a defect in design and/or manufacturing.

Have had this washer for one year. Clothes have never been clean since day one. Dark clothes come out with white marks all over. Having to use an extra rinse cycle or set on bulky items - whats the point of a high efficiency appliance? Still not clean after that anyways. Stains such as chocolate and toothpaste still remain after washing and my husband complains of finding small holes in his clothes. Lid needs to be left open at all times or you get a funky smell. I am using the HE liquid detergent, even tried a cold water product for cold washes. I hate this washer. Wish I had my 20 year old Kenmore still.

BEWARE THE TEMP CAN BE 25 degrees off high and 25 deg lower and Whirlpool says that is within specifications. My oven temp was set at 350 and nothing was cooked... After 7 repair calls with their certified repair companies (the 2 worst repair companies that I have ever used) I was told that if you set your oven at 350 that if it stays in between 325 and 375 that Whirlpool claims that it is working fine and will not do anything. I called and talked to customer service and asked the lady that if you set your oven at 350 should it stay within a few degrees of that and she said YES.The people that work at Whirlpool do not even know what kind of junk that their company is selling. I asked to return it and get a more expensive model hoping that it would work better but they said that they sell ovens and do not buy them. Be sure to get in writing from your sales person that your oven will constantly hold the temp within a few degrees. I tried to do the Whirlpool survey but after 11 attempts they said that there was errors in receiving and they did not get it. If you buy Whirlpool then you did not ask the right questions. I WILL NEVER BUY Whirlpool again (unfortunately I have a Whirlpool dishwasher and refrigerator that are not much better) and if you do you will say the same things and be out Thousands like I am.

I have a Whirlpool Duet front loader. Sick of it since I bought it! Not enough water to wash & rinse clothes. After consulting sites on internet, husband decided to try adjusting part. He just took off the 3 screws & lifted top off. On the outside part that has a white plastic housing, he turned the longer screw 2 1/4 times clockwise. EUREKA! We have more water! You may need to start out adjusting 1 turn & work up till you see a water level you like. Just dont let the water come over the wide rubber water guard.

I have a Whirlpool Duet Steam Washer that will be two years old in September 2013. It has been making terrible, loud noises during the spin cycle for a few months now. Repair tech told me it was the bearings and very costly. It will cost me over half of the original cost to repair a less than two year old washer. This is my second Duet front loader from Whirlpool. The first one was a drum issue and the rod ended up snapping. Again, very costly so I bought a new one. I should have learned my lesson the first time. I do not agree with extended warranties and it is just an additional money maker for the manufacturer. They should be making the product so people do not have to purchase those. Anyway, back to the washer at hand. I refuse to spend that much on a newer washer and will never purchase a Whirlpool product again. I will let this thing bang for as long as it is going to last. Unfortunately have also just purchased the dryer that matches this washer since I still had the old model Duet Dryer, so kind of stuck with them. Spent an hour and a half yesterday on the phone talking to people at Whirlpool and they really dont care if you have an issue or not no matter how old your machine is. They just want you to have purchased the extended warranty or forget it. There should be a recall and they should be helping these customers who all seem to be having the same issue. Done with them!!

I have read the reviews and agree with all negative comments. There is no point in investing in a high efficiency machine when I have to rewash many dark items several times in spite of always adding the extra rinse cycle. The clothes appear cleaner if I do not add liquid fabric softener, but as I prefer to use my clothes line when possible, I am unable to use fabric softener. Also, although it is supposed to be a high capacity machine, I only fill the tub about one third of its capacity, hoping this will increase the cleanliness of your clothes. It doesnt seem to help.I have contacted Whirlpool several times and the final suggestion was that pay for a technicians visit, approx. $100, plus extra for repairs. I have decided not to throw good money after bad and to buy another brand of washer. This is the WORST appliance I have ever owned even though it is supposedly high-end. PLEASE do not buy a Whirlpool appliance. If the Cabrio washing machine is an indication of the quality of their appliances, you will be wasting your money.

Buy a new in a box dishwasher, it is not working, not a good customer services, I wait 1 week for a tech to come and fixed, and I will wait to tech to come back with parts to be fix. Company not replace the unit, I pay for something that is not working. Very frustrated for the time waste. 3 day off from work.

I had this washer (WTW7990XGO) 5 years and finally had to replace it. It started with the touchscreen. No matter how often it was calibrated it was very frustrating to get it to respond. It would start dinging and going thru all the cycles at random times. Then there was the error code for the door lock. The door lock wasnt the problem, the surround was slightly warped and the door wasnt catching. Warped Im sure from having to literally climb into the machine to retrieve the clothes! Then a few months later it was another error code - the machine wasnt draining fast enough. It didnt drain at all. We had to use a water hose to drain it. After the second time with that, I went and bought a new washer - different brand, dials - no touch screen, and it has an agitator. Unfortunately, I ran into other customers in the appliance department who were having the same issues from 2 other brands of electronic washers. We all went back to as old school as was available.

I purchased a Whirlpool Duet front-loading washing machine on September 27, 2010. By October of 2011, it was making a loud grinding noise during any spin cycle. I called for service and was told I needed new bearings which entailed rebuilding the machine. I had purchased a 5-year extended warranty. I was originally told by the warranty company they would replace the machine.After waiting two months, and after several contacts made by me to the retailers customer service, I was told the machine would not be replaced, but repaired. After the repair, on January 6, 2012, the machine now rattles and shakes so much during the final spin cycles. It is literally impossible to have a conversation with someone standing next to you in the same vicinity as the washer, it is that loud. I am sorely disappointed with the Whirlpool line of products and with the retailer who has been dragging their feet on customer satisfaction.

I bought a Whirlpool French door, freezer drawer on bottom at Lowes 2 years ago for $2,600. The refrigerator needed a new motherboard within the first year and now that it is in the 2nd year, service is required again. The repairman ordered the part and came the 2nd time to replace the part upon receipt. Now it needs the 3rd part since it is still not working. I have a herniated disc in my neck and had to remove everything from the refrigerator and freezer to take downstairs to salvage our food. Now I have to go through the same thing again for the 3rd time after the additional part comes. This refrigerator is junk. I asked Lowes for a new replacement but of course was denied. Does anyone know a good lawyer for this type of situation? I never had a problem with an appliance like this.

Bought brand new stove, had issues from day 1, called them after TWO different repair companies came looked at it and said it was a melon, Whirlpool wanted to send a third repair company. Started dealing with this in September, its now end of December and Im still waiting for replacement stove.

All of sudden, this expensive microwave stopped heating. Called whirlpool, they said they will charge $300 to fix it and $540 to replace. So much after paying new piece of garbage in 2-3 years.

GFG461LVT2 - In October of 2010 I purchased a Whirlpool Gold Fridge and Stove. Its been about 3.5 years and two of the caps that go on top of the range burners are chipped. All of the caps are badly stained and despite the manual instructions to wash them in mild soapy water, they do not come clean. They dont come clean using heavy duty Easy Off cleaner. In addition, the seal on the oven door has apparently failed because the glass is foggy on the inside. Today I phoned Whirlpool after going to their website. I first spoke to a parts representative who advised that I would have to pay $47.00 per cap or $115.00 for all five burner caps. I was transferred to another department as I thought I should get the appliance parts and door fixed for free. The appliance is only 3.5 years old. I was told that the appliance is only guaranteed for 1 year and I would have to pay dearly to remedy the two problems. This appliance is Whirlpools Gold series. It supposed to be top-of-the-line - the price tag was certainly top of the line. Im very disappointed in American workmanship and the companys lack of integrity. Not too long ago I purchased a Whirlpool (aka Maytag) front loading washer. I now own a Samsung. The point is that designed obsolescence will force consumers to purchase products made outside of the US because some of us cannot afford to buy or repair appliances, cars, etc., every couple of years.

We purchased a Whirlpool Cabrio washer 6 years ago. This washer has been such a terrible appliance, I would not recommend that anyone buy one. The top of the washer has broken 2 times. Whirlpool will do nothing about it. It is a manufacturers defect where the glass pops out of the top and then breaks the frame it is in. We had it replaced last year and the new one is now broken - same problem. It also does not get clothes clean and the clothes get ruined because they become all entangled in one another. We will never purchase a Whirlpool appliance again. I did have a 5 year service contract on these appliances but once out of warranty - you are on your own.

This washing machine is awful. It takes twice as long to wash clothes. My older washing machine did clothes in 30 minutes or less. This thing takes over and over stop go, stop go, stop go. Open lid it fills again and removes water, when spinning the lid locks and you cannot open it without unplugging and starting all over again. The wash doesnt even circulate to clean the clothes properly arggghhh. Annoying as all get up. The washer has no control for the water level. The clothes dont have enough water to clean or rinse. I spent over $500 on this and cant get rid of it as most people are selling these on local websites as they hate them as well. Whirlpool thank you for taking my money and producing this junk. Never ever again! I think the seller is also responsible for not telling me what to expect of this junk.

We purchased a Whirlpool Duet Front Loading Washer and Dryer. The control panel on the washer went out in March. We called for a repair. The repairman came, told us we needed to replace the control panel and he would order it. My American Express was charged $389.91 on March 26th. I called today, April 9, asking about where the part was and when my machine would be repaired. I was told the part would not be available until July 11, 2013. I cannot believe that a company would expect a customer to wait nearly four months for a part as well as charge them for the parts and labor four months ahead of the part. When I called, I was first told that there were 15 parts in stock, but then was told that there were not any available to me. I have cancelled the service but it will take them three weeks to credit my card back for the part.

We bought all new appliances Stove, Frig., Microwave, and Washing machine. The washing machine does not get the clothes clean. Most of the time it either does not put enough water in to get the clothes wet or it will not spin. We had it less than six months and had to call for a repairman and to this day it is not any better. The Frig. we bought is noisy and makes a high pitch sound that sounds like a motorcycle taking off. We had everyone over at thanksgiving only to find out the ice maker had stopped working. The microwave does not heat very well at all and at times if you open the door before it has stopped it continues to run. Everything was purchased at the same time from Lowes about a year ago. I will never purchase another whirlpool appliance.

We purchased a Whirlpool dishwasher in August of 2014 (Model #WDT710PAYM6) and it broke for the first time in the summertime of 2015, so it was still under warranty. The manufacturer set us up with a local company to fix it. First of all, the guy comes out to look at it and has no parts with him whatsoever to fix it once he figures out the problem. So we ended up waiting for over a month before our dishwasher was fixed. That is a long time to have to hand wash dishes, especially with the amount that we go through each day. I know that ranting about having to hand wash dishes is such a first world problem thing to complain about, but my gosh...if I buy a brand new dishwasher for a good amount of money, I shouldnt have to hand wash my stupid dishes!!It has now broken AGAIN and it is no longer under warranty. We called Whirlpool to see what they could do because it should not be breaking this often. They told us we could either spend $250 for a years worth of maintenance on it, or just pay out of pocket. So you want me to pay $250 or more to fix a dishwasher that we spent over $400 on that has broken twice in a year??? Ive been looking on their website for this model to leave a review and cannot find it, so that leads me to believe that it is discontinued. So thank you, Whirlpool for the piece-of-crap dishwasher. I can see you really take care of your customers when they call about their concerns too. I will NEVER buy any Whirlpool appliance again, and I will be sure to let all of my friends know they shouldnt either. If I could rate this with negative stars I would. So now we have to go out and purchase another dishwasher. Thank God Cyber Monday is here. So I cannot say it enough, do not, do not, do not buy a Whirlpool. If you do, youll find its actually a Whirl-poo, because its a POS.

I love the French doors with the ease of seeing everything when you open the doors. The only thing I do not like about this unit is the ice maker. If there is more than one person in the household there is never enough ice. Also the ice gets hung up inside the ice maker often.

I bought this to provide A/C to our bedroom during a power outage by use of our Gasoline generator. It is very quiet and provide a very cool air flow. The double vent pipes make it efficient and more than capable of cooling out 15 X 25 foor bedroom. Whirlpool has 28,000 employees in the USA.

The felt drum gasket came off our 6 month old Whirlpool Cabrio dryer purchased through KB homes. When I contacted the helpline on the 16th of May I was promptly set up with an appointment on the 18th of May. On the 18th I called to confirm a time and the company that whirlpool subcontracts in San Antonio, said they had no appointment for that day and the soonest they could get out here was June 1. I contacted Whirlpool to let them know this wasnt acceptable and I received many apologies and I understand how you feels. I asked how is it you have one company in all of San Antonio to service our dryer? Again more apologies. Then I asked since when does only apologizing and saying, I understand your feeling, be the end all of your customer service? No reply to that so I called Sears who promptly had a repairman out to the tune of $200 bucks with my military discount. Never again Whirlpool.

I am sure this will be removed quickly... But my advice to my fellow consumers is do not purchase Whirlpool appliances. They do not stand behind their products and they are a nightmare to deal with. I purchased my range (Model WEE730H0D50) May 8, 2017 and from that day the oven never work (the board was out on a brand new product). They arranged a service tech to come out 3 times. Each time the service tech discovered the replace board was damaged. So I have not been able to use my oven since I bought it in May. 3 months later now the stove top stopped working. You would think after all these issues they would replace their product. But nope I have to wait 2 weeks to get this lemon serviced again... I have young children at home which makes things worse...

My husband and I purchased a Whirlpool French-door Refrigerator in Feb. 2014 from Best Buy. We did not purchase a warranty through them (BIG MISTAKE) because everything we heard about Whirlpool was positive, at least through friends and family. 1 year and 6 months later we have NO freezer and their warranty expires a year after purchase date! I called the company and they are no help at all! From all the comments I have read on here, there are few positive results! From now on I will be checking all reviews before I purchase a product again and WILL NEVER buy another whirlpool product again!

We have always bought whirlpool appliances, and trusted the name. We can put a man on the moon but we cant build a reliable bottom freezer refrigerator. My previous refrigerator was whirlpool. 19 yrs old when it went out for a new whirlpool bottom freezer fridge, 2014 Jan. 14 months after purchase, no warranty. The temp in freezer and upper compartment would increase and stop making ice. At first, we thought it was the icemaker. Repairman NOT FACTORY TRAINED, THIS IS VERY IMPORTANT.. Came and looked at it said, yep, icemaker. Plugged it in after 4 days. Just like brand new - making ice, not the icemaker. About 4 days later same problem - temp increasing. Called the store where we purchased it, sent the same repairman. He said it was a cooling fan. This went on for 2 months trying to figure the problem. Well, we cant rebuild a refrigerator out of parts it doesnt need, so we called a FACTORY TRAINED TECH who diagnosed the thermostat and defroster in the bottom of fridge taking two screws out and pulling bottom freezer out. It was iced up. Cost to fix it - 522.00. So I called whirlpool corp., explained problem. They agreed to pay for parts if we paid labor, 100.00. This is doable. However, if we continue to have problems after this, we will purchase a top freezer fridge, no ice maker because they constantly break down.

I bought a Whirlpool Cambrio washer/dryer set last year. I hate them. They dont get the clothes clean, let alone wet! I couldnt believe it! I put my grandsons bib in the wash and it came out completely dry with the stuck on food still there. My husbands shirts still smell like the cologne he put on! I asked a Home Depot sales person about this and he says, yeah, we hear that a lot. !!!!!!! Im going back to a washer with an agitator so that I know my clothes are being cleaned. This whole water control business is insane. Whats the point if you have to wash the clothes several times to feel like they are marginally clean? The problem is that the industry has decreased the amount of models that still have an agitator so my selection is very slim. First and LAST time I ever buy Whirlpool.

When I first purchased the dishwasher I had to call Whirlpool to come out because although I was using a drying agent as Cascade, the dishwasher lower door remained wet causing water onto the utensils. Whirlpool came out and said it would take a few washes until the inner part of the D/W would acclimate to the drying agent. Well the lower door where the utensils basket sits does not dry in its entirety so its a defect, not the drying agent. Also, the decibel 55 is quite loud we cant run the dishwasher during the day, its too noisy and distracting.

I am also disappointed with this manufacturer. I recently purchased an over-the-range microwave oven model KHMS2056S. Within 45 days of use, it quit heating. I initially established a service call through Kitchenaids web site, with the first available weekend appointment approximately 2 weeks away. When the contracted service represented arrived (A&E), he asked me for a cup of water and placed it in the microwave, along with a temperature meter. After running the microwave for 45 seconds, he informed me that microwave was not heating. This was the extent of his troubleshooting, only to confirm what I had already reported in my initial service appointment description. The next step was to order parts and wait another 10-20 days for a new service appointment. When I challenged the technician on this, he stated that they were required to verify the problem and check the model/serial number of the appliance. But these were also provided through the automated service appointment system. Thanks to Lowes who allowed me to return the item, even though the purchase date was outside the 30-day window. It seemed obvious to me this warranty contractor was simply creating multiple service calls to inflate the repair costs. And ultimately the consumer pays this.

I bought a whirlpool water heater at Lowes 4 months ago, and it has stopped working. I called the customer service number and was treated so unjust. I told them that I had just had it looked at by a plumber and he said that the water heater needed to be replaced, I told the whirlpool represented if what the plumber had just advise me. So I asked them if they could just replace it, the customer service representative told me I had to call another number to have their service people look at it and that wasnt for another 10 days. At which time I asked the representative what was I to do without hot water for 10 days. She told me that they could only schedule it that way. So Im here to tell you all please please please dont ever Buy anything from whirlpool because they will not back it up! I on the other hand just lost $500 and went out and bought a Rheem water heater instead.

7 months ago we had a Whirlpool dishwasher installed into our home. While away on vacation the piece inside malfunctioned and caused major damage as water filled the home. Whirlpool claims, that because it’s a part that they contract out to another company, they “Whirlpool” are not responsible! If you purchase a product from Whirlpool and they put their name on that product, then Whirlpool should stand by its product. Well... beware, you’re not going to compensate from Whirlpool! We urge you, make sure of whom the parts of the product your buying from belong to, before you buy it FIRST! Never again!

I have had my Whirlpool stove for over 30 years and use it daily. Still a great stove. I would not trade this stove or any of the new types. I just need to get the self cleaner repaired. The only problem I have is finding parts to fit this older stove.

Whirlpool has been my brand for years but I must say that after buying this washer #WFW75SHEFWO from Lowes - on sale, which is clearly a lemon, that I will never buy a Whirlpool appliance again. Not because I believe all of their products are subpar, but because the service on these units is unacceptable. The first call for service repair resulted in the Appliance Repair Service company missing the first appointment due to being overbooked, rescheduling and missing the second appointment due to illness, and the third appointment the guy finally arrived nearly five hours late. Supposedly they were a man short. When the technician finally showed up he claimed it was the board and the pump and scheduled a time to return to fix it and then he never showed up... No call whatsoever. Clearly a lack of clear communication and no respect for a customers time. I called Whirlpool to complain. Nathan, a supervisor was attentive. I requested a different company and was refereed to Appliance Doctor in North Hollywood. Rosa, the customer service receptionist at Appliance Doctor, is quite pleasant, professional and clearly wants to correct the numerous missed appointments that keep occurring with her Whirlpool appliance repair company. First repair appointment missed due to illness, next he came and did not really inspect the unit completely, and third appointment rescheduled nearly a week later due to a death in the family. No other repairpersons? I am certain it will be a car breakdown the next appointment. I have no patience for bad management because it is always an extension of bad ethics, which if you believe many of the negative reviews on this site Whirlpool and their various appliance companies appear to frequently miss the opportunity to engage within an honorable sphere. This is a new washer purchased only a few months ago. One technician mentioned it was due to overuse of soap/. The other technician was adamant that it was a sock stuck in a pump. Really? He did not open it up or even check the unit with any thoroughness. Error codes are enough. I was informed it would cost me and that this problem of the unit shutting the door and not completing the wash cycle was not covered by warranty. I informed him that I would call the manufacturer and insist on the unit being fixed. I did so and Whirlpool agreed to cover the repair. My schedule has been adjusted repeatedly to be present for these various service appointments only to have them cancel with a text. Bad business. I called Whirlpool repeatedly and was informed that socks must be put into a wash sack and no rugs with rubber backing. Again, my jaw dropped. What? I had an Amana washer and dryer for over 12 years and they worked great! So sorry I got rid of the Amana washer now. The Whirlpool is a piece of junk... Poor design and the fact that they are okay with such bad service has me calling around to other companies for a new washer and dryer set that will be on par with my Amana set. Whirlpool is clearly keeping these appliance companies in a brisk business with such abysmal technology. I am on the phone with another Whirlpool rep, Tracy, who is very attentive and helpful. The music playing while waiting, sometimes for 30 minutes, is similar to a film score, which helps calm the anger of time being wasted.

Two years ago, we bought a Whirlpool gas range, model WFG361LVQ2. The range-top grates were porcelain-coated, smooth and shiny. The range itself has worked flawlessly (Admittedly, it gets only light use in our elderly household, which consists of me and my wife). The only complaint I have is that the porcelain on the grates is failing. On one of the grates, its flaking off where the flame contacts with it during cooking (Photos attached). On another two, the porcelain has developed a surface roughness thats clearly a prelude to same type of damage as the first. The fourth grate still appears to be intact. The differences in damage is no doubt due to the different amount of use that each receives.When I called Whirlpool, a supervisor there told me that grates have no specific life expectancy, and that is true for plain metal grates as well has porcelain-coated grates. She also said that some chemicals can penetrate the porcelain and shorten its life. I told her we didnt use any chemicals on the grates, but only rarely used common kitchen scouring powder, and I cant imagine the powder or the chlorine in the powder could do that kind of damage.When I asked what it would cost to replace the four grates, she said $187. I told her the entire stove cost about $500, and it didnt make sense to pay almost $200 to buy grates every two years for the next thirty years. I told her that the grates on our previous (non-Whirlpool) range lasted the life of the range - about forty years. So I declined to purchase new grates, despite her offer of a one-time discount of 25%. Though the grates are becoming eyesores, theyre still perfectly usable. So Ill hang onto them until I can find some bare metal ones to replace them.

This washer never worked right. It simply mixes the clothes up with little water. A real piece of crap. See the 2000 other complaints. Time for class action suit.

I recently just purchased a new home with an upgrade provided by the builder (which I paid), kitchen appliances to Whirlpool Gold package. 2 weeks from the time the house closed escrow, I used my Whirlpool Gold Accu Bake wall oven self-clean feature. I set it for 2 1/2 hours, which is not even a full cycle of 4 hours. I noticed after 2 hours that the oven shut down. The oven exhaust was hot and the panel control as well, (almost burned my hand). No power and door locked. After a week of waiting to cool down hoping it will unlock and turn back on, it didnt. I called the builder and Whirlpool. Of course, the builder said to call Whirlpool. They registered my oven and set an appointment. The contractor (A&E) came to take a look at my oven and assumed that it was just thermal fuse. He was explaining that the oven does heat up and shut down. Probably after this repair, this will happen again. He replaced the thermal fuse and tried to turn on the oven. The house electric breaker is working, but the oven still did not turn on. So this time, he checked the control board and said that it is dead and will have to order. I am tired of having an oven for 2 weeks only and already have this issue. I did find out as well online that Whirlpool do have several complaints regarding their self-cleaning oven. I want to either just replace the whole oven or give me cash so I can replace the Whirlpool and buy another brand. I dont see the point of having a self-cleaning oven if this will heat up and shut down the unit or get a suggestion not to use the self-cleaning feature anymore so it wont break. I think this is a design issue and Whirlpool is not taking the responsibility to fix the design to start.

Does not clean clothes as well as I was told it would. Very dissatisfied with the price and performance and would not recommend this brand to family members as well as friends. With the way the current economy is, companies like Whirlpool should reduce their prices!

I purchased a 12 year warranty, high end Whirlpool WATER HEATER (OR SO I THOUGHT AT THE TIME) through Lowes in 2014. Model ND50T122-403. Six years and multiple service calls later it is broken again, this time for the final time. I am ripping this garbage out. So livid with this company that could give a rip about their customers. Three years in to my 12 year warranty it started giving me problems. Horrible HORRIBLE customer service. They will insult your intelligence. Whirlpool will not honor the warranty or stand behind their product. They just take your money and basically give a shrug of the shoulders or worse blame you for THEIR TERRIBLE product failing. It may be unscrupulous and unethical but I guess saves them a pile of money which is what they seem to only be out.The Service Tech that came for the 4th time to repair it says they see this all the time in Whirlpool water heaters. Its a Design Flaw they say. I dont know about all that. I just know when I have been swindled. The electronics are garbage. The pilot light when it goes out is not easily reset as others have mentioned on this site. Will stay lit for while and then shuts down. Whirlpool says, despite reams of evidence to the contrary it must be a safety issue in the install, which they have absolutely zero evidence of therefore, they are not honoring the warranty. They are Blaming the installers, according to our service techs who tried to order the part thats supposed to be under warranty.The original installers, by the way were from Lowes, the outfit that sold me this hot mess. Another Class action lawsuit seems ripe. Or perhaps the consumer protection division from each states Attorneys General would be interested in protecting their citizens from practices like this. Lowes is complicit in allowing it, failing to protect their customers and not calling Whirlpool out for it. I cant think of a more deserving target of consumer protection than Whirlpool. A truly horrible, expensive experience. See the Whirlpool logo and RUN - - DO NOT WALK -- THE OTHER WAY!

I cant begin to tell you what a pile of crap my Whirlpool range with Aqua Lift cleaning is! We purchased it brand-new and it is the slowest oven on the planet! If I want to cook a pizza I have to call home 30 minutes in advance so the oven will be 1/2 heated up. The Aqua Lift has never worked and the company has the most abhorrent customer DIS-service Ive ever had the misfortune to deal with! I hope these scumbags go bankrupt!!! AVOID anything Whirlpool! There is a class-action suit in the U.S. over what a slime bag bunch of crooks they are and how their Aqua Lift technology has NEVER worked!!

My wife and I have had a Whirlpool Gold 5.8 cu ft gas range for just 5 months and have already begun to have intermittent trouble with it. She can use the oven to bake cookies in the afternoon and then try to bake dinner a couple of hours later and the oven will not preheat no matter how long she waits!! This has happened three times now and we are waiting for a service technician to come out.. Pretty sad when you buy a top of the line appliance and begin to have trouble so soon.

This machine has been very reliable. We have had since 2001 and have had not issues, Im really not sure on how clean our clothes are. Sometimes they have a odor but this is common with front load washers. I leave the door open and put baking soda into the machine regularly. Also clean the rubber seal because mold will accumulating on it.

Weve had this washer for about 9 months now. We noticed that the loads being washed small or large werent coming out clean. When wash cycle finished items were covered in soap residue and or had large dry spots where water had never touched the area. When our sheets were washed in bulky/sheet cycle and deep water this happened. Maytag sent out repair person to find the water pump went bad, pump was replaced. After repair same bad washing results as stated previously. Maytag then sent out repair person for the second time. This time the main electrical board was replaced. Still after two repairs wash loads are still coming out dirty, soapy, dry in spots in any of the selected wash cycles large or small. Third call to Maytag and a third scheduled repair date coming up in a few day. Over the phone the Maytag employee only words of wisdom was, Did you buy the extended warranty. So unless there is a third failure I believe that this washer is just a poor design.

Approximately 2 years after purchasing a Whirlpool Gold Bottom Freezer refrigerator, I noticed cracks/openings on the interior walls on the ledge that holds the glass shelf! It is completely Crushing the styrofoam inside the refrig? Also, signs of being Cheaply made veggie bins are held in place by a piece of plastic that cracked after a few months. This was in 2011. First, I contacted the service contract people. They told me this was not covered under the policy. Next, I wrote & called the company. The walls show the styrofoam stuffing in the refrig. The shelves rest on these openings in the vinyl walls of the refrig box. This is a disaster and the refrig was 1400$$$. I have extended warranty which does not cover structure!!! What can one do with a New expensive refrigerator that has cracks in the Wall of the refrigeration box? Is there a class action suit anywhere that I can join?

I purchased a Fridge/Freezer just over 4 years ago. It was an expensive one. The gas is gone and they cannot re-gas it. If I was told this when I was purchasing it I certainly would not have spent this money. I rang the concessional team. They would give me nothing towards a replacement as they had not one in stock, POOR Service for a big company. I am in business and this is not the way I would treat my customers. This has certainly turned me away from purchasing Whirlpool Products, despite having a industrial washing machine and Dryer. For the record, I had 2 servicemen to check it and they were most pleasant. It was beyond repair.

Sole owner/operator for 6 years using same products that came packed with dishwasher. Bottom rack has simply crumbled away, prong by prong at first and now large sections. Inferior quality of coating and metal used for the forms, means it wont withstand the daily use for which a dishwasher is intended. Worst quality control ever!!

I am posting to help anyone else avoid the purchase of this machine! The lid has cracked and now warped into a position where it wont stay down. Obviously a washer will not work without being in the locked position, so we have to put several heavy things on top of it just to run a load of laundry. This is not what we expect out of a washer that we paid $900 for only two years ago!!!! We contacted Whirlpool and they offered to fix it for $350. REALLY??? I SHOULD NOT have to pour money into a washer this expensive after two years!!!! I am so disappointed in Whirlpool, this was the entire reason we purchased Whirlpool products, to avoid stress of broken appliances. We wanted reliability for our busy family and instead we bought into more stress.

My side-by-side lasted 2 years 3 months. It stopped cooling. Lost all my food. Inconvenienced by waiting for repair service. Had to take a vacation day from work. This refrigerator replaced a 13 yr old GE and the one in my garage is 25+ years old and still going strong. No help from Whirlpool or Lowes. I will never own a Whirlpool anything ever again.

Refrigerator model # wrs325fdam04 - Refrigerator shelves and drawers are made of flimsy material. Water dispensed is never cold enough - almost at room temperature. Every six months one has to change the water filter cartridge, Filter1 w10295370a, which costs at least $49.99. Cheaper versions that cost 50-60% less, I have purchased and returned 2 different brands, are not compatible with this refrigerator. I do not recommend this refrigerator.

I just bought a Whirlpool Cabrio Washer WTW8800YC1 yesterday (1/19/14) delivered today. First load never finished, kept getting error of F51, which I looked up and its a sensor. I looked up the review on this washer and it seems to be the census that this washer is POS. Im having the store pick it up and refunding my money. My old washer is 20 years old and never had an issue with it. We just wanted a more efficient washer. Thank Goodness I didnt have the store haul it away.

My 4-year old Whirlpool Cabrio (model WTW6600SW2) has gone out. It cost almost $300 just for the part to repair. It was lightly use; the average use was about three-four loads a week. Thats almost half the cost of what the whole machine will cost if new. I am irate. The customer service was no help. I will never buy another Whirlpool product again..

I had to purchase a new fridge quickly due to a power surge and this was the only one available with features I wanted. It is too small, but thats not the fridges fault. Has worked well and easy to clean. Simple white fridge that Id recommend. Not expensive and for the past year+ dependable.

Refrigerator, less than one year old, quit working and destroyed several hundreds of dollars worth of food. Whirlpool warranty division was notified and a service technician was scheduled to arrive yesterday, a week after the warranty division was notified. Yesterday, no one arrived. Today the warranty division was again notified and we were advised the service technician was never scheduled and they do not know why this happened. Here we sit again for another four days awaiting a service technician.I am disgusted with the failures of Whirlpool and their warranty division. Again, in less than a year Ive paid nearly three thousand dollars for a refrigerator and it fails, destroying hundreds of dollars of food. This has been a complete struggle trying to maintain food in a household both children. I expected a long time manufacturer to provide better warranty, service, and not just tell me they are not sure why. I would hope that no one ever buys their products again, God knows I will not!

I bought my Whirlpool refrigerator model #ed5fvgxws07 in Oct. 2011. One year seven months later, I am experiencing my 1st breakdown. The refrigerator side is failing to cool. I have replaced the temp control thermostat and I am waiting to see if this fixes the problem. I have researched and checked the other possible problems and it is unlikely that it is a defrost fail as there is no frost build-up in the freezer section. And, I checked the heater element and there is continuity through the element. If this does not fix the problem, I believe that there is one other possible solution. I dont have $300.00 to give to an appliance repairman. Maybe I should give it a rap on the side as one other customer said a repair person did to make it work for a few more weeks.

I have a 4.5year old Cabrio washer. Ive replaced the water pump 3 times due to a weak plastic part which keeps blowing out due to pressure. Now, the unit is leaking rusty, black fluid from the bottom. I purchased it at HH Gregg in Indianapolis, In. Svs tech called. They have never seen this on such a new unit. Parts and labor will equal $400.00. Calling whirlpool customer care did nothing. I offered to pay the labor of $100, If they would be willing to pay for parts. Talked to a supervisor who offered to sell me an extended warranty costing $300.00. I am a stock owner in Whirlpool, no joy, dissatisfied with faulty product. They are unwilling to make this situation right. The unit is poorly made. I think a $800 unit should last longer than 4-5 years. In 2006, Whirlpool stopped offering a 5 year normal warranty on their units. Supervisor would not let me talk to anyone else.

Weve had this Whirlpool 5000DW1 machine since June 2017. Never fills with enough water no matter what cycle you pick! Clothes come out with DRY areas on them! Obviously not clean. Who would design a washer that you put soap in and clothes right on top of that! Seriously, how ridiculous. I will forfeit the money spend on this junk if its possible to find something built today that cleans clothes.

This Whirlpool fits in a 1962 brick split level kitchen perfectly. It is both beautiful and runs as hoped. It has a bottom freezer, allowing the top portion to hold a full Thanksgiving and Christmas turkey platter. I love this Whirlpool. It is also made in America!

Whirlpool top loader washing machine Model CAE2743BQ0 - Highly regret buying this washing machine. It was expensive and it doesnt actually wash clothes. Clothes come out with streaks of dirt and detergent since the machine barely has an agitator and whats worse it doesnt load enough water. I called Sears for repair three times and the technicians say thats the way this machine is. Its terrible! So frustrating. Since we were over the 30 day return period when we noticed the issue wasnt going away, Sears wont do anything. DO NOT BUY THIS MACHINE!

I purchased a new Whirlpool Cabrio yesterday. When I went to use my new washing machine it did not work. So basically I have a brand-new washing machine that is a lemon. I will highly recommend do not buy any Whirlpool products.

We just purchased a new fridge - September 2021 -- Whirlpool side by side. Why is just okay? It is a loud refrigerator. A roaring sound is pretty constant. The ice tray in the door has no recessed tray ... so water and melting ice just follow down the front of the door and onto the floor. Two days after purchase we went back to Lowes to return this fridge ... but all the other refrigerators do not have a recessed ice tray. And since they are not plugged in ... who knows if they roar.

I bought a heater from Lowes in south lebanon ohio in feb. 2013. Gas valve is bad. Whirlpool will not replace it because it was put in a utility room with a toilet in. What a bunch of crap. Their service dept. is joke.

I have a roughly 2-year-old 30 Whirlpool electric range that has just got out of warranty 4 or 5 months ago. It has been a great stove up until the last couple of months. We have had 4 incidents where the burner would shoot up to high on its own even with the knob down at medium or low. 4 times in the last month, it has come close to catching fire while we were cooking. I have contacted Whirlpool about this issue and have yet to get a response.

This is the only time in my life when I have seen a Microwave behave so badly (and one that is relatively expensive). The microwave is defective out of the box. Seems like there is a comWhirlpool MWA269 (4You)mon trend with Whirlpool products and cheap Chinese boards. The microwave never stops working once the timer runs out. It will just keep going. Model is Whirlpool MWA269 (4You).

I purchased a Whirlpool range from Lowes for $750.00. After 13 months, the digital circuit board went out and cost $580.00 to repair. I thought this was odd since the range was fairly new. The service tech said the boards are a common problem. Two years later, when using the self-cleaning mode, the door was locked and the board was out again. So this must be the issue because that is the same problem that happened the first time. This must be a design flaw! The board cannot handle the heat generated in self-clean mode. Way to go Whirlpool, put the board near the oven door where it is subjected to extreme heat and melts!

No get this and the dryer used. Top of the line. I am having fun seeing all the choices. I would recommend because of the efficiency. Measures soap and softener depending on the load size. Like a miracle.

After 2 years the motherboard failed on my Top load Cabrio washer. We had to spend $300.00 dollars to get fixed. When we called Whirlpool to see what they would do about it, they actually offered to sell us the board for $345.00 dollars and a 1 year warranty on the board. They actually wanted us to pay more from them than a local repair service. DO NOT BUY THIS MACHINE OR ANY OTHER WHIRLPOOL PRODUCTS. Also does anyone know of any class action lawsuits surrounding their obvious use of defective parts?

This Whirlpool refrigerator is only 1 year and 3 months old (just out of manufacturers warranty). I am very happy that I bought the extended warranty. I have had to have 2 service calls in the past month. On the second one I was told the compressor needed to be replaced. I have had refrigerators that were 25 years old and never needed service and are still working. I have seen many of the same problems being reported on Whirlpool Refrigerators of this type. I recommend you steer clear of them. Also KitchenAid and Maytag because Whirlpool makes their refrigerators too.

I filed a complaint late Oct. 4, 2011 about a problem I was having with one of my Whirlpool water heaters. Chris from Whirlpool emailed and phoned me twice within 12 hours! He was courteous and very helpful. He shipped the parts that I needed overnight. They came in this evening, I installed them and everything is working great! Thanks to Whirlpool and Chris, we now have hot water!

AVOID Whirlpool water heaters - Bought two 12 year warranty water heaters from Lowe’s in 2014. Model NU50T121-403 from Whirlpool. Thermocouple went out within the first 4 months. Called WP, they gave me a number to call for an authorized contractor to come out. Made certain to tell me that PARTS were covered, but not labor. $300 for the labor and two days later, hot water is back on. SAME THING happens again 6 months later, then AGAIN in Sept of this year. So 3 guys have been out to all replace the same part. This morning, hot water is out. Both tanks. Can’t keep pilot light lit. Called WP. They gave me more numbers of authorized contractors. No hot water and now I’ve got another $300 I owe to fix the SAME BROKEN PART. I wonder if this is how their last class action lawsuit got started?

We have had this Refrigerator for 3 years in December of 2016. To date, we have had to call a repairman (in February 2016) to replace a circuit board on the back of the refrigerator. That took 4 days, as the company sent the repairman the wrong parts. After that $300 repair, which we got at a discount because, the repairman felt bad that the company actually sent the wrong part. Since then we have taken it apart ourselves for several reasons: The freezer compartment filled up with a layer of ice and started to melt all over the floor, shutting the refrigerator off, (which then forced us to borrow coolers to store the food) until it could be repaired. The drain tube was completely blocked and in order to fix this problem, the tube had to be taken out and modified, according to the Internet videos we then watched. In order to make all of these repairs, the door, the shelves and baskets have to be removed, which is definitely not an easy thing to do at all.There are so many hidden screws and tabs that must be manipulated with tools and by hand to remove the doors, shelves and trays just to get where you need to be in order to make these repairs. With each repair, the ice maker and water dispenser started having problems, because, each time the refrigerator has to be shut down, it takes hours for it to re-set itself. Luckily my husband had the tools necessary, with videos on the Internet to assist us. However, once the first problem started, it was a snowball effect, literally. ALL of these problems have been identified by the manufacturer, however, nothing has been done. VERY POOR DESIGN!

I bought this Cabrio Washing Machine just over a year ago and it never drained water when I was doing towels and bed sheets. Life got in the way, and I managed to run smaller loads in the regular settings. Now, the machine is just over a year old and it will not spin unless I put it on the rinse and spin issue. It takes well over 2 hours to wash a load of laundry. From looking at other reviews, this is a big problem. I would not recommend this washer to anyone. It cost a ton of money and was the worst washing machine I have ever used.

Our Samsung self cleaning oven burned out. The wires in the back were burnt and brittle and its a miracle our house did not burn down. While shopping we were told the new self cleaners were so much better, not the high heat, odor etc. This Whirlpool stove does not self clean, its a joke. I have scrubbed for hours on it. It does not get any kind of grease etc. off. You need to scrub and work hours. It may take a small spill off the bottom of the stove but thats it. There is no way to get all the grease splatters off the walls etc. I hate this stove and see there was a class action law suit on it. If I would have known then what I know how it would have gone back as soon as it arrived. I plan to go looking for another stove and it will not be a Whirlpool Aqualift self cleaning.

GS6SHEXNB02 Whirlpool Gold Refrigerator - Bad ice maker module. Ice maker valve is bad. Its gone out 3 times a year since I got it. We order a replacement, it goes bad again. Its not the ice maker itself, its a bad valve. Signs its going out, ice maker stops making ice or the ice cubes are small or the refrigerator water will start pulsing coming out (start and stop). Whirlpool made a bad product and they know about. Several complaints online about the ice maker no longer making ice. Bad product.

We purchased a Whirlpool Gold French Door refrigerator with a bottom freezer in Dec 2009. We discovered a leak dripping onto the finished basement ceiling. We discovered after several attempts that the plastic evaporation tray was broken (since day one). Previous defrosting had obviously evaporated into the hardwood until now. This item, although obviously broken when installed, was not fixed as the warranty had run out.Boo to Corbiel and to Whirlpool. They are financially not worth a lawsuit.

The beat goes on. My Cabrio washer is still down. After working for a mere 14 months, the control board died, and the machine would not spin out water. The repairman ordered a new one. Though the part arrived several days earlier than predicted, the repair service said they could not send anyone out, until our scheduled appointment. At last, today, the repairman arrived. I am ready to start whittling down the mountains of laundry we have stuffed in every closet. Some areas of my house are starting to smell like a locker room. It is not convenient for us to haul everything to a laundromat, or impose on a relative who lives nearby.The repairman was in the laundry room for at least 45 minutes, and then very apologetically tells us that the part is bad. It will not work at all. He has ordered a new one, and requested rush service, which I think they will ignore. I cant help but think these parts are manufactured somewhere outside the USA. Well, listen to this Whirlpool, I would rather pay $25 more for this part, and have your washing machine work. Dirty laundry might seem unimportant to you. It is not unimportant to us! If you cant do better than this, make something else. I am furious, and will spread this news to everyone I know, and I will report on this situation again.

I purchased a brand new Whirlpool washing machine only 2 yrs ago. Rather than lasting upward of 10 yrs with normal use as advertised, the machine is nothing more than a giant wash tub. It doesnt Drain and Spin properly. The clothes are still wet at the end of the cycle and I have to either attempt to wring all items by hand or set the machine to Drain and Spin for a second time. Now, it no longer agitates the clothes during either the wash or the rinse. I am SO disappointed in this and very angry that I trusted this well known brand with my hard-earned money. I am also angry at myself for not reviewing internet posts as I am hearing the exact same experiences by others time and again.

We bought this dishwasher 3 years ago and have had nothing but trouble with it. Our friends bought one just like it the same day. It basically runs when it wants to. It has really been a pain. We also bought a refrigerator about the same time. The ice maker builds up frost and you cant get the ice to dispense. We are very disappointed in these products. Had a Hotpoint dishwasher that lasted 25 years and was still working when we replaced it with this one. Our Amana fridge was still working when we replaced it. Just needed new seals.

If I could give half a star, I would. I purchased a Whirlpool dishwasher. Once installed, it leaked immediately. Thinking it is best to call Whirlpool for repairs under warranty, they decided to send out a technician from A&E Factory Repair. This is where the service sucks.A&E needed me to wait about 2 weeks for the first available appointment for service. When the technician arrived and pulled out the dishwasher, he told me that he would not repair it because he didnt like where the hose was installed through the cabinet. He insisted that only after the hose was moved, they would return to fix the leak if it was still an issue.Of course, the hose was then moved and the machine still leaks. So, I called A&E back to schedule another service call. I was again told that the next available service call was 2 weeks out.Now, the day before the service call, I receive a phone call from A&E, telling me that they have to reschedule the service call that is supposed to be for tomorrow. Once again, the earliest next available appointment is another week out.If it was now not past the original 30 days to be able to return the item to Lowes, I would have already done that. By the time the first A&E service call happened, it was already past the 30 days in which I could have returned it to Lowes.I will never purchase Whirlpool again simply because they use A&E service center.

Soon as warranty expired issues with product. This should not happen. Made in America, washer making too much noise. Products cost more but poor quality. What is this company going to produce? This is the world we live in.

I always appreciated Whirlpool’s quality, but this brand new stove in my brand new home is a disappointment. The top, back (control panel) gets extremely hot when the oven is in use. The burners are not as easy to regulate, and the broiler (which is under the stove, a negative for me) didn’t come with a broiler pan. That was an additional cost. I had service out in the first 60 days because the oven wasn’t heating properly.

3/16/2019 washed a load of bed sheets, on the white clothes cycle, put the wash in at 9:21am. Left the house at 12:41pm. Wash still not finished! It was finished by the time I arrived back home, I was gone about 11/2 hrs. I have yet to complete a wash cycle in less than 1hr 15mins. I hate that I have no control over water level, that I have to put detergent in the bottom of the tub, and the damn lid locks! My clothes dont feel clean. Why does big brother get to decide how my wash should be done, when they dont pay my water or electric bills?

WTW8000BW0 washer - This is the worst washer I have ever brought. We bought a pair washer and dryer. The washer started making noise when it was in spin cycle so we called repairman. He came and said it would be better if got rid of it and bought something else. Said it would cost too much to fix and hes seen too many of these. The noise is so loud we close door on laundry room and we cant hear TV in front room. This is the worse junk we have ever brought. Whirlpool should be accountable for this.

I bought the front load washer 4 years ago. The tub bearing suddenly broke. We have 2 people in the house so the washer is not used more than 4 times a week. I was told it would cost $700.00 to repair. The washer was bought with a stackable dryer. Now Im told they no longer make a washer to go with the dryer. I called Whirlpool/Maytag and they could care less. The explanation I was given is that it is a man-made appliance. That is the worst customer service I have ever gotten. I would never recommend Maytag/Whirlpool. In fact I will highly discourage against it.

My dishwasher is 4 months old and is having some electrical issues. I have had to call into customer service 3 time to try to get a service call. Two of the service calls did not show up. To this Whirlpool said it was not their responsibility. From my experience Whirlpool does not care that the service calls are weeks out, or that the dishwasher does not work.

I paid over $1,000.00 for a washer based upon previous experience with Whirlpool appliances. I am single, over 65, and use this machine infrequently, as compared to when I had children. The only thing Whirlpool is offering is another of their machines at a discounted price. I value principles more than dollars. I refuse to give them another $600+ as a reward for making junk which apparently should have been recalled. The part I need is not available any place Ive found online. And it completely controls the power to the machine. You cannot open the door, you cannot turn it on. I had two service calls to discover this part is not available.

2 loads of clothes and it is broke. I tried to call Whirlpool to no avail. So I called Costco where I bought this machine. They at least talked to me. Promise to get a hold of me tomorrow. Brand new (2 days old) and this happened. Didnt even finish the second load.

Uses little soap. Not sure on clean. Don’t think front loader clean as well as top loaders. Would recommend top loaders with no agitation. Also would recommend white as a standard color. I am unhappy with the way a front loader works. I am happier with a top loader, cleans better.

Whoever came up with the idea of this AquaLift oven cleaning method should be fired! This method does not work. Ive barely used my oven but had some cheese pizza drip on it so thought I should clean before using again. What a JOB! The spill did not come off the bottom entirely and using the non-scratch scrubbing sponge was a joke. There is some soil on the sides and back of the oven that I will have to use elbow grease to get off and Im going to have to crawl into the oven to see if they can be remove. Welcome back to the old days before self-cleaning ovens!

Quiet running, does a great job cleaning and drying the dishes, experienced some cloudiness on the glassware but found that if I position them in the middle of the upper rack that issue was solved.

Hello. We bought this refrigerator from Costco, so we can have extended one year warranty for the appliance. When we need this then we are not getting help. Our Fridge is not working from last couple of weeks. Technician came a day late to see the fridge, then order the part on the 01/03/2017, I didnt hear back from service provider till 01/11/2017. Finally I got a callback after spend an hour on the phone saying that it will take one more week. I had to call Whirlpool to expedite service and because of weekend I have to wait another 4 days to get the part.There are 7 people living in my house including 2 yr old. We are having hard time with the food and waste of food. We probably throw away $200 worth of food. And spending money every single day on food. I have to buy every other day for my 2 yr old. Whenever I tried to call for compensation, I get transferred to different department. I am so tired with this kind of service. I would never buy any appliance from Costco or Never refer to anyone. Very very bad service.

This washer is going back. It simply will not spin the water out of the clothes. It says it gets clothes drier than a conventional washer, but I have not found that to be true. I have to use the drain/spin cycle over and over and still the clothes are wet. I had the repair crew out and they were able to get it to spin out a very small load consisting of two sheets and two towels. Other than that, it does not spin out water. It is also very difficult to load if you attempt to leave the center open as they recommend. The cycles are very long. Not being able to look inside without pausing it and waiting for it to unlock is also a huge hassle. I am getting one with a glass top so I can see what is going on. If you leave it open for too long, it cancels the cycle and drains all the water, and you have to start over which is another problem because all your detergent just got drained out before the load gets going. It uses so little water on most of the cycles that the clothes get totally tangled up with one another. I think you should be able to choose the water level manually. I am all for saving water but if I want more water from time to time, this does not allow you to do that. I DO NOT RECOMMEND!

We purchased the gold series model WDT790SAYM1 in 2013 replacing a 12 year old Maytag we were very happy with. The Whirlpool just does not clean very well and leaves dishes dirty no matter which cycle you use. The spray arms are cheaply made and do not work well. Its a piece of crap compared to the old Maytag. Do not buy any dishwashers from Whirlpool, they are simply inferior products and a waste of money.

In October 2009, we purchased a Whirlpool Cabrio topload washing machine for almost $900, because my wifes sister had a 1-year-old one and had been pleased. The Cabrio replaced a 3 1/2-year-old Maytag that died with a seized-up transmission. Maytag is also a Whirlpool product for those of you who do not know. We had issues at first with it going off balance but dealt with it. It was also taking 40+ minutes to do even a small load of laundry, but again, we dealt with it. Fast forward about 3 years, and we notice the machine is making really loud sounds during the spin cycle. I checked for any obvious issues but found none. The noise kept getting louder with each use. Finally, I called a repairman to check it out. His diagnosis was quick. The bearings were going bad in the machine, and he said it would eventually fail. He quoted me a price of between $400-$500 to repair because the job is very labor-intensive. I declined the repair but still had to pay him a trip charge. Then I checked with my wifes sister about hers, and she said hers had been making a very loud sound for several months but they were just ignoring it. I told her about the diagnosis of mine and advised her to tilt the machine back to look under it. Sure enough, there were oil stains under her machine, just like mine, indicating the bearings were failing. So we have 2 Cabrio machines, one 3 years old and the other 4 years old with the exact same problem. I called Whirlpool since I had registered the machine when I purchased it. They basically told me to go fly a kite since I had not purchased the extended warranty. They said I could attempt to repair it myself to save money, but they advised to have their repairman do the work. Well, no kidding. What a joke. They expect you to buy a $900 machine and have to replace it every 3 years. I am done with Whirlpool products. FYI, Kenmore products are also made by Whirlpool, so Sears is not an option. My wifes sister and we bought new GE washing machines, and both of us purchased the extended warranty this time. For $129 (5 years), its cheap, peace of mind. Whirlpool is crap. I would suggest never buying any of their products. I know we never will. Once they have your money, they dont care.

I bought the Whirlpool WTW 5000DW1 washer and dryer to go with it. Within the first 2 weeks the plastic handle broke on the dryer. Ive been using the corner of the plastic handle ever since to open the dryer. The washer is the worst washer I have ever purchased in my life. The tub doesnt fill up over the clothes half the time. It is perfectly balanced on the floor but it always bounces around and you cannot open it to rearrange the clothes because they lock the lid. The only option is to try to hold it and wait for it to finish or start over by pressing the button for at least 3 seconds. I have had a few items get shredded by it and a lot of times the clothes dont get cleaned and rinsed properly. Even on 2 rinse option. Just the fact that it has a 2 rinse option is a big red flag. It is supposed to be a energy saver and water saver but that isnt true. If you have to wash and rinse the clothes twice because it has spots from the detergent still on the sheets, something just isnt right. Whirlpool shouldnt even put a product like this on the market. I have owned many Whirlpool products before this but this is the last Whirlpool product I will ever buy. Obviously Whirlpool doesnt test its products or care about quality.

My side-by-side refrigerator leaks water. I find water on the floor but we cant find the source. When I called Whirlpool, they stated its not under warranty, but we can schedule a repair appointment, I declined. Im still looking for the leak. Its intermittent, sometimes I dont see water for a while. The last fridge we had, we had to get rid of it because the sides and front got too hot to the touch. I was afraid it would cause a fire.

In 2008 bought cheaper Whirlpool washer, had to return it to Lowes. ELLL DUMOH (me) buys yet another Whirlpool Washer from Lowes; a Cabrio. The Cabrio ONLY worked 3 years, and started having problems with not emptying or just continuing to drain and beep. The Whirlpool Customer Service lady is pitiful. Yeah... I can SELL you another set of shock absorbers... that might help. I can SELL you a recirculating pump or a drain pump... Pitiful, sorry attitude. Goodbye Whirlpool.

Very unreliable oven. Oven temperature never seems to get to the proper setting. Do not buy any Whirlpool appliance. They do not stand behind their product. A stove should be relatively simple but Whirlpool managed to produce a product that is complicated & unreliable.

We bought a Whirlpool Gold French Door refrigerator in 2010. Just when the warranty period passed, the refrigerator started leaking water from the bottom floor. Initially, it only leaked about once per month. But as time passed, the refrigerator started leaking more often, and now its leaking every 2-3 days. I saw many people complaining on the same problem and some of them even submitted since 2006. I dont know why Whirlpool doesnt resolve this issue in many years.

Whirlpool Cabrio Washer WTW7800XW is 13/14 months old (1 or 2 months out of standard warranty). We use it 3 to 4 times a week. The lid hinge developed a crack 2 or 3 months ago. Last week, it failed completely making the washer unusable. Investigations show that a new lid is around $250 plus tax and service call (approx. $500 complete). On contacting Customer Service, they continued to say monotonously out of warranty even though it is obvious to even a layman that this hinge/lid is not fit for the job and the manufacturing material has failed. They kept reeling off all sorts of protocols but would not send any of them as a copy. This is the worst service I have had from any company. The service is despicable and they should be ignored and banned from every consumer list. I appreciate that it is out of warranty, but the runaround I am getting seems to me that they expect their product to fail after the warranty expires and they are not surprised at all by catastrophic failures so soon.