We purchased the Cabrio Whirlpool washer from ABC Warehouse October 18, 2014. They said if we purchased a washer of higher quality it would last longer. We have bought Whirlpool washers for over 40 years. When our last one only lasted for three years they convinced us to spend more money over 1000.00 witha purchase of a 5 year warranty 6 days over the warranty. It is junk. The bearing went out costing 600.00. They graciously offered to sell me another washer. WOW, everyone is sorry that we have this problem BUT you are out of luck. Are they kidding? I will never buy another Whirlpool. They use to be the top of the line but now I feel we are in a throw away world and talk about consumer rip off. FLEECING OF AMERICA AT WORK!!!!

Whirlpool refrigerator Model WRT771RWYW01 - Having been pleased with my old Whirlpool, I made the mistake of buying one now made outside the US. First, we had to have the cold cut tray replaced, which was covered in our warranty and not a problem. Then, we complained because you can only put things on the front half of the shelves or they freeze solid. We were told, This is the way they are made, dont put things in the back.” So, I have to put my eggs in sideways so the back ones dont freeze and cant use the back portion of the refrigerator shelves. I paid a lot and I am angry. Lets go back to the US people where things were made right.

I purchased this Whirlpool Gold Series Refrigerator WRF990SLAMCO in 2012 and it cost me $2400.00 from Lowes. Worst purchase I ever made!!! I will never again purchase or recommend a Whirlpool product. I paid for extended service agreement from Lowes. Before the first year was over, ice was forming on the inside roof of the refrigerator and the whole cooling system/grid needed to be replaced. Then the cooling system went out, followed by the ice maker (PS the ice bucket container was rusted within the first year), then the whole electrical panel on the front of the refrigerator where the ice/water dispenser is.For the last three weeks I have had water leaking out of the top of the refrigerator adjacent to the water filter. My home warranty wont cover. It is a $400.00 repair to replace the circuit that attaches from the water filter. I called Whirlpool 2/14/2017 to complain about the product. She tells me that there havent been any complaints logged about the refrigerator. Seriously??? Read your reviews! The gal on the phone offered a discount to purchase a NEW PRODUCT! Are you serious??? Take my advice. DO NOT BUY WHIRLPOOL. They do not care about their customers or creating a well made USA product. Ill buy foreign next time!

Right from the start of buying a new suite of Whirlpool appliances, the light over the range burnt out. We figured it was just a bad bulb so we replaced it. Soon it burnt out again, replaced it again, then again it burnt out. I finally called Whirlpool about the problem and found out it is the electronic panel that needs to be replaced... Of course at a full charge to me! I am so over WhirlPoo, (yes I spelled it that way on purpose) every single appliance has had issues. I have just lived without a light over my range because fixing it is more expensive than buying a whole new microwave. Never again will I buy any WhirlPoo appliance!

Whirlpool model # WRF989SDAM - Freezer quit. Tech says inverter is out. $480 later tech says evaporator is out and that Whirlpool covers sealed parts for 5 years. Call Whirlpool. They say not going to send a tech out for $130 to diagnosis the same problem already diagnosed and dont know if they warranty it or not. Cant get an answer from anyone but find the warrant on the Whirlpool website that nobody seems to know anything about. A $2500 fridge turning into a $3700 fridge should of spent the money and bought wolf appliances. Very disappointed in Whirlpool customer service or lack thereof and their knowledge of their own warranty and website. Be aware of this fridge and Whirlpool in general and not make the same mistake. I have our Whirlpool microwave has been replaced 3 times. We have only been in our new house 18 months!!!!

Purchased in January of 2014: Brand new Whirlpool WOS51EC7AS01 model oven - interior bottom metal has buckled causing the enamel to crack and break off from oven bottom. I registered all my new appliances immediately for warranty. When this happened after the fourth or fifth time baking in the oven, I called Whirlpool to get a service person to look at it. First person Whirlpool scheduled to come out refused to even come out, without looking at my oven. He said he knew we did something wrong? They immediately set up a second service person, after two weeks waiting for an answer; I had to call him (twice). He said that his report and pictures sent into Whirlpool shows normal use and there is nothing wrong with our oven? So, Whirlpool will do nothing to repair the oven? We just spent almost $4,000.00 on all new Whirlpool appliances, and this is how we get treated? WOW! Never again will I ever purchase a Whirlpool product. The enamel is gone in spots from our oven floor. How long do they think that will last with no protective coating on the oven? Terrible customer service.

Bought this washer NEW 4 yrs ago. Now sounds like a freight train in the house when in use. Whirlpool customer service is absolutely USELESS!!! They do not stand behind their product and refuse to acknowledge what is a common issue. PISS POOR and will NOT give me a number to a higher up. Absolute disgrace!!!UPDATED ON 10/28/2015: This is an update to my previous review. 1st, I contacted Whirlpool who was absolutely NO help whatsoever and the person I spoke to refused to put me through to higher ups on the food chain. I was wrong in my previous review when I stated that we purchased the washer & dryer 4 yrs ago. It was purchased in January 2012. Started making noise in 2014 and has progressively turned into the sound of a freight train. I also failed to mention the stench that comes from this machine. It has also got to the point where it quits with 10 minutes to go in every wash. Whirlpool did send out a Whirlpool certified technician, which they paid for, who stated this has been a common issue with these and other models of Whirlpool Cabrio wash machines. Says in his 3 yrs with the company he has seen and diagnosed over 30 machines with basically the same issues (bearings are SHOT) and Whirlpool refuses to accept any responsibility for the defective design and that, in his opinion, they shouldve never been released. He gave me an estimate of $257.13 to repair. We decided to go ahead with the repair and technician came out only to tell me that there has been a re-work in the design of the replacement parts as Whirlpool realized they were faulty. So I now have to wait for the NEW designed replacement parts to come in as they are back ordered. WTF does that mean??? Shouldnt there be a RE-CALL and shouldnt they accept responsibility for this??? This has been, without a doubt, the most disappointment weve had with any purchase of a NEW appliance or, anything else for that matter, in our lives. After reading through some of these same complaints Im wondering if this machine is nothing, but a money pit and whats going to go wrong next. We also purchased the Cabrio dryer at the same time and have had no issues with it as of this time, but I assure you, I wait with baited breath. Their customer service department is piss poor AT BEST!! Please, stay away from ALL Whirlpool appliances in the future.

My family purchased a newly built home from a reputable homebuilder on December 21st 2019. On the first week of January 2020, we noticed that our upgraded Whirlpool dishwasher, model #WDT730PAHZ0 was shutting off mid cycle, resulting in dishes remaining dirty. The technician gave us an estimate of nearly $500 for replacement of pump motor assembly. He also informed us that this particular model is well known for having this defect. We are requesting that Whirlpool stand behind their reputation for producing reliable high quality products by replacing our dishwasher.

This microwave lasted for 15 years! Worked great. Started looking kind of bad after 10 years but still worked. Amazing! All their products are great and last a long time. Would buy again. Boil water in minutes.

I purchased a Fridge/Freezer just over 4 years ago. It was an expensive one. The gas is gone and they cannot re-gas it. If I was told this when I was purchasing it I certainly would not have spent this money. I rang the concessional team. They would give me nothing towards a replacement as they had not one in stock, POOR Service for a big company. I am in business and this is not the way I would treat my customers. This has certainly turned me away from purchasing Whirlpool Products, despite having a industrial washing machine and Dryer. For the record, I had 2 servicemen to check it and they were most pleasant. It was beyond repair.

The technician that was here to repair my propane water heater called Whirlpool to get help with the problem. The pilot would not stay lit, they would not help him. I told him it was installed in a mobile home and he had to cap the gas to the heater, it was still under warranty. Later I found out there was a recall on this heater and that probably was the reason they told him that. I ordered a water heater just for mobiles and am in the process of getting it installed. I kept the old heater for now and will still pursue this issue under the warranty.

Plastic comes off drawer when you pull it out! Trim around glass cracked. Drawers cracked. My drawer literally has a hole in it! Warranty doesnt cover that! When checking reviews on amazon people all had same complaint and when they reorder product it does the same thing. This fridge was purchased less than a year ago! I purchase it from Discount Direct, a Costco outlet store!

Bought a water heater on May 5th for 539.00 and was unable to get hot water all the time. After many days and dealing with Lowes which did not help and Whirlpool, I discovered that the unit I bought had no dip tube to bring the cold water to the bottom to be heated and thus provide hot water to the hot water outlet on the heater to the rest of the house. People at Lowes had no dip tubes and really have no knowledge of what is going on as the people at Whirlpool whom I called.

This is a defect due to the removal of the dispenser heater being removed. The insulation is inadequate behind the ice/water dispenser (@ 3 feet from the bottom of the door.) Replaced the line, thawed it out multiple times, added extra line under the fridge in the coils to try and warm up the water in the line between the 90 degree elbow connector and the dispenser... no luck. Since all the manufacturers models are being assembled in Mexico, using the same designs, other models are have the same issue. GE is backing theirs with a replacement freezer door. Well see if Whirlpool backs theirs. This whirlpool Gold is @ 3 years old and the issue started around a year ago.

I have a front load Whirlpool Washer and it has leaked within 6 months of having it. The rubber piece was replaced and it still leaked. Whirlpool wont take responsibility for its product. I have to put towels down around the washer every time I use it because it leaks. I purchased this because it is more economical to use a front load but not when water is leaking from the washer.

Have had Refrigerator less than two years and the evaporator seal is leaking and all the Freon is gone causing the freezer and ice maker to quit. Will cost $700 to repair. Found out it is a known defect with Whirlpool. Called Whirlpool for reimbursement and they refused, saying they do not know anything about this issue. This is interesting since it is all over the Web with complaints. I have been a customer of Whirlpool for 20 years and they have lost me and everyone else I know.

We purchased the Whirlpool Cabrio washer and Dryer May 2017. First, this washer is SO LOUD! Honestly, NEVER had a washer that is this loud on the spin cycle. My second issue is, that when I wash my blacks, they have white splotches streaks on them. I use ALL clear and free liquid washer and Downy softener, so I stopped the softener, and still the white streaking. Ive since will use the additional rinse on during the wash, but still leaves white streaks. After 3 separate rinse cycles, no streaking. This leaves me thinking that with the lighter colored clothing, there is probably streaking as well, just can see it - my conclusion is that the clothes arent getting cleaned properly, or rinsed. Another issue is the dryer. First, takes longer than all my previous dryers, even the set 110 mins for towels on high, still takes longer. My washers are not packed tight with clothes either - its just my husband and myself - not a lot of washing. Also, I noticed a crack in the inside dryer/drum where it looks like the paint is chipping and cracked. I used some high heat touch up paint, and it did not help. Needless to say, what I thought was an good reputable product, turns out to be, not so good.

I wish to file a complaint regarding a Whirlpool flattop electric range that we purchased approximately eight years ago. After the first year, a residue began to build up behind the glass on the front of the oven door. Finally, about 18 months ago, I decided to try to unscrew the back of the door in order to clean this since it got increasingly worse year by year. When I unscrewed the door, the side metal bars broke off and the range is to say the least, looked very unappealing . When the oven self cleans it makes the outside of the oven brown and very unappealing.This is a Whirlpool Gold, Super Capacity 465 range. We have been dissatisfied from the beginning. This complaint is not about the retailer, it is about the Whirlpool product. Please help as I am quite dissatisfied with this Whirlpool product at this time.

We purchased 29.7 cu. ft. side by side in February 2013. Ever since we got it, there is an excessive amount of moisture that builds up in the refrigerator section. It is to the point that the bottom shelf must be dried every other day; otherwise water spills out the front. Most of the moisture forms around the cold air duct work leading in from the freezer. We placed collection containers under the duct work which helped a little. We also tried various temperature settings, still no help. We tried online support and were given many excuses for the excess moisture. Support advised to change the defrost cycle, which we did and failed to correct problem. Support finally threw up their hands and said to call for service. Unfortunately, we were advised since the unit was purchased in Florida and shipped out of the country, the warranty was void. Try and get service in the Bahamas! Ha! This will be the last Whirlpool product we will ever buy.

I purchased refrigerator in 2010 through Sears. The freezer door began collapsing (like the air was being sucked out) and Whirlpool sent a replacement. I should have known at that point - they had over 20 in stock instead of making it to order with a several week wait as the rep expected. I complained again (out of warranty for the refrigerator, but less than a year for the replacement door) and was given the too bad, so sad - next question routine. Now the freezer wont hold frozen food. If I turn up the dial, I end up with frozen lettuce, etc. So much for Whirlpool! Im not so much angry at this point as I am talky - at the grocery store to perfect strangers, at church, etc. Im disappointed that Consumers didnt respond - they still rate Whirlpool fairly high - makes me doubt Consumers, too.

Our water heater pilot light has started to randomly shut off leaving us with cold water to shower in on numerous occasions. We hired a local appliance company that we are familiar with to come out and look at it. The tech thought that replacing a part would fix it. It didnt (which I will take up with them). After doing what Whirlpool asked us to do it still is not working. I called them back to warranty the tank and the rep keeps repeating it is a limited warranty so basically I have to pay the service call and labor charges to look at, repair or replace which is going to cost nearly as much as it will to just buy a new one.

Whirlpool 70328 215 IMFRESH ROY 5S purchased on 14th Feb. 2016. It has stopped cooling on 11th April 2016. Complaint lodged on 12 April. No serviceman attended and not connecting toll-free number. Never, never go for a Whirlpool refrigerator.

We purchased the Cabrio washer and dryer set 2 years ago (7/22/15) from Lowes and have HATED them since day one. The first wash in the washing machine left clothes dirtier than when they went in. Our clothes have never gotten truly clean. The washer has a HUGE tub which is what I liked about it so I can wash my King sized comforters. What a joke that turned out to be. The comforters only get half wet even on the deep water setting. The machine even left dark stains on my light colored comforter and ruined it. Fast forward to 2 years later and the washing machine stops spinning and fills with water clear up to the top of the tub and wont drain. I had to put the machine on the rinse and spin option to get it to drain. Tried a different setting and it worked for a few months but started doing the same thing. The washer seems to be unbalanced no matter what size load I do. I am thoroughly disgusted with this machine and wish I would have never purchased from Whirlpool. The dryer has always worked fine until recently (2 years after purchase). It quit drying the clothes and leaves everything twisted up and wrinkled, even if I take them out of the washer and shake them out before I put them in the dryer. Doesnt matter what setting I put it on, the result is the same. So now it seems as though BOTH of my machines only lasted 2 years. Im not going to bother fixing them, these will be used as target practice. I will never buy another Whirlpool product again.

Bought the Cabrio washer dryer set back on 1-12-13 for my new home and thought it was a good purchase. Well now its March on 2017 and the washer has been slowly getting louder during spin cycle to the point where yup you guessed it the bearing is bad because on a cheap seal that suppose to keep water out. It just cost me just under $600 to get the repair done and from reading other reviews and the fact that I have worked on cars and machines at my employment this will happen again. I wanted to save money on water for the city that I live in charges gold prices per cubic units of water but for the price of repairs to the water saved I am in the red. So once it goes again going back to conventional unit and will never buy anything from this company again. I work in the second largest printing company in the world for 28 years on press and know a bit about quality workmanship. Its really sort of typical on how over the years some good manufacturers cut quality and design in planned obsolescence into their product just to make money for the useless corporate bloat that has taken over. I made the mistake in buying what I thought was a good product from a great company but they just proved me wrong. People do not buy any products from this manufacture and find out what other unit they make and steer away from them too.

Worst company for home appliance... I got my fridge repaired from an authorized service person and next day it again stopped functioning. Upon calling the service center again, they said that few more things needs to be repaired once again and for that fridge needs to be moved to their workshop and for that they will be charging 1600 Rs again. Upon asking for the refund for the useless spare part, the rude service person said ek din k liye to chale tha na fridge, fir kis baat ka refund... Such a ** company is Whirlpool that they are not entertaining any complaint on their all India customer care number...

Purchased a Whirlpool hot water heater from Lowes. Heater has 6 year warranty. Hot water heater is 1 year old and the pilot would not light. Contacted Whirlpool warranty department to what the failure cause. A new control was sent and replaced by a qualified journeyman plumber; still not working. Called whirlpool warranty department, told control valve must be faulty. We have gone 5 days with no hot water. I am not waiting another 5 days to get hot water. I am having the plumber take out this worthless Whirlpool heater and haul to the scrap metal business. That is where I should have sent it from the get go. Dont purchase a Whirlpool product. The money should be spent on a product that works and will last.

Bearing on washer drum began getting louder at two years. Service man stated that Tide and a few other detergents were destroying the washer bearing seal. He told us that neither Tide nor Whirlpool will admit the problem exists. The cost of repairing the washer is close to the purchase price. Whirlpool should be subject to a class action lawsuit!

I purchased a set of Whirlpool Cabrio Washer/Dryer. After 12 uses of the dryer, it doesnt work and now I have to pay for the service. I didnt think Id need an extended warranty since my other 2 brand name washer/dryers lasted 15 years!

I bought the Whirlpool model e2h50rd045v electric water heater to replace my failing gas water heater on July 21, 2014, and had it installed a couple of weeks later after a little over 3 years of use. The water heater is still working with no issues or major problems. I'm happy with the decision to purchase this water heater.

Six months after purchasing my Whirlpool Washer model number WTW5000DW0 I would hear what sounded like rocks in the bottom of spin drum during spin cycles. Then noticed it was taking longer for clothes to wash and sometimes the water did not completely drain. Called for Service under LOWES warranty (the worst people to deal with). Tech comes removes a penny and dime and tells me that is the problem. Leaves. 45 minutes after he leaves there is the noise again. Call and set up for this Service Company to come back. Even though they went out of business prior to the appointment Lowes Service would not listen to me and insisted I stay home ALL DAY for someone who did not show up. Repeated calls to the Service Company resulted in nothing - phone disconnected.So finally after much frustration I am given new appointment with new Service Company - PARRISH. Tech comes in here five minutes and wants to know the sound, I explain. He checks out the unit and tells me it is a major problem and the part and labor will be costly. Best if they just replace the machine. His added comment - I see a lot of this. So if this machine is such a problem why was it not recalled? I am getting a replacement as I have warranty and machine was not a year old when problem started. Lowes Service Contract is another problem but I will deal with that later.

Never buy a Whirlpool appliances because I bought the top of the line washing machine and after 4 years I had to replace it. And then I bought the top of the line refrigerator and after 6 years it goes out!!! I definitely will not recommend a Whirlpool ever!!! And me and my husband do construction and are asked a lot for a good appliances and we will tell our customers not to buy because Whirlpool is assembled in Mexico and their products are not worth putting in stores!!! Whirlpool is not the appliance that anyone needs so I definitely will tell everyone I come in contact with!!! Very dissatisfied!!!

In 2014, we redesigned our kitchen for two side kick gorgeous looking white fridge and freezer (Fridge was $1099 & Freezer was $1099, plus extended warranty $436.19 CDN.) Within 2 years the evaporator blew. $1000 dollar repair that Whirlpool covered, yay!. BUT 3.5 years later the compressor blew...another $1000. Whirlpools response...Sorry Sears went under and the fridge is 5.5 years old. Whirlpool discontinued the model so no new fridge for us unless we re-do a whole bank of cabinets. Forewarned is forearmed. Stay away from whirlpool. There are better brands. Do your homework! Sue from Edmonton, Alberta

We purchased a dishwasher for $650 and within a very short period of time, the upper rack was so squeaky that it was intolerable. Service guys came and replaced the rack and wheels and all was well until a few months passed and it happened again. At that point, it was outside of the warranty, so we called upon our extended warranty we bought through Whirlpool. Guess what? That warranty doesnt cover the racks. So they referred us back to Whirlpool. They told us we had to pay for it ourselves. After being treated like a ping pong ball several times, we ended up paying about $150 for labor for another guy to come out and replace the racks again. Whirlpool agreed to pay for the parts. A few months later, we again have a squeaky upper rack that is so loud it wakes people up in our house and its less than two years old at this point. Weve been sold a LEMON!! Just got off the phone with a supervisor at Whirlpool who said they cant do anything about it and wont acknowledge we have a lemon. When I told her I was going to take this as far as I need to to resolve it, even if we have to go to court, she laughed out loud at me. We will never again buy a Whirlpool product. Our LG appliances have been great however.

We purchased a Whirlpool front loading washer about three years ago. During our first year the machine worked OK, but three months after warranty expiration (12 month warranty), the sensors seems to go wonky and it no longer worked (at 15 months of age). We paid about $95 in the Minneapolis area for a service call. The repairman had to call Whirlpool from our home to inquire about the sequence of flashing lights on the sensor. After getting off the phone he told us he thought he knew the problem, but could not guarantee that the $200+ part he suggested ordering would solve the problem. The installation would require additional labor charges, of course. I reported the incident to the manager of the repair service and was told the repairman was expert in Whirlpools but this did not further inspire confidence. We were not willing to sink this amount into the machine, so ditched it and bought a top-loading inexpensive Roeper. The top-loading machine definitely appears harder on the clothes than the front loading Whirlpool, but it gets the clothes cleaner and has been problem-free so far.

I bought a Cabrio Washer and Dryer around January 2015 at Lowes. After going through the worse service imaginable, the washer was like pouring salt in the wound. I like the dryer fine, but months later, Im still unhappy with the washer. While it washes OK, it takes forever to wash a load. Most of the time, it does not spin the clothes out enough. There is no way to just spin again. You have to go through a rinse/spin cycle and you may or may not get lucky with a sufficient spinning. Why cant they just have a spin cycle and why does it have to take so long to wash a simple load of clothes? I have bought many Whirlpool appliances, but this is my last ever.

Whirlpool Gold Series Dishwasher Model # WDT710PAYM6 - Purchased this dishwasher in July, 2014. Last week the dishwasher powered off mid cycle. Could not power back up. Tried a few suggestions found online to reset which did not work. I had both a plumber and an electrician look at it. All water lines were fine and power coming in and out of dishwasher and control panel was checked and all looked okay to electrician, but could not get the machine to power up. No longer under warranty. Very dissatisfied there is no recourse.

We purchased a WRS576FIDM refrigerator from HHGregg in August 2015 and immediately had problems with ice maker and door having condensation on it. I contacted Whirlpool who had a tech come to my house and verify problems. Whirlpool replaced it with a new refrigerator in November 2015 and w/in a week it had awful condensation on the outside of the door, dripping onto the floor and pooling water. A tech responded to our house again and confirmed the problem with Whirlpool. Whirlpool advised they would be sending out two new doors for our side to side refrigerator and said we should receive them within 4 to 6 weeks from late November 2015. I asked Whirlpool to send us a different model because this is the second refrigerator of the same model that has the same issues. Whirlpool refused. I have spent countless hours on the phone with Whirlpool, HHGregg, and waiting for service appointments and my patience is getting thin. I just contacted them today 2-9-16 to inquire about my doors since it has been well over the 4 to 6 weeks Whirlpool said it should take to receive them. The Whirlpool rep on the phone had no information about the status of the doors and said that they would have to contact the service company to inquire more about the status of the doors. He also said that under special circumstances, it may take an additional two weeks for certain door orders. I once again requested a different model of refrigerator or a refund.I tried to get HHGregg to allow me to return the 2nd refrigerator just days after I received it since I was having the same issues as the original one I purchased. HHGregg said they could not since the 2nd refrigerator did not come from them. HHGregg said that they did not know why Whirlpool sent me a replacement refrigerator directly and added that normally the returns go through them. I feel like I tried to do the right thing by contacting Whirlpool for warranty work, but I feel that if I would have called HHGregg I would have been able to get a different brand refrigerator which is what I really desire after all these problems with the Whirlpool brand. I did purchase an entire Whirlpool kitchen set from HHGregg. The only problems I am having is with this refrigerator.

I bought a whirlpool microwave on August 8th. The microwave was missing parts. I called whirlpool. They said they were sending me the parts, mind you this was not a floor model. So 2 weeks later pass I received no bracket No screws. I called whirlpool oh yes we got the address wrong. Resent it, just one screw no bracket and I needed 2 screws. I called again oh yes we did get the order for the bracket too but you have to pay $7. I said ok no problem. Can you do fast shipping? They said sure. I called Monday August 25th. They said I should receive it by Wednesday August 27th. I had to pay extra for the shipping. Here I am September 2nd w/ no bracket. Called again. They said it wasnt next day shipping, it was 2 day shipping and its at the post office. But the shipping number they gave me was for the one screw. I believe I should get my money back. I spoke to a supervisor, took her number down. Still waiting for a call because the mailman came and I didnt receive anything yet again.

I purchased a Whirlpool Cabrio Washer In July 2014 for $937 cd. What a waste of my hard earned money! I have had nothing but issues with it since I purchased it. The retailer no longer sells them as they have seen nothing but complaints with them yet Whirlpool did nothing to help me as a client. It does not wash the clothes, there is such a foul smell even when cleaning it once a month as requested and the clothes comes out soaking and not rinsed properly. The technician came out and advised the washer was not broken. That is just the model. I have requested supervisors to call me back and most recently wrote the corporate office. I am out almost $1000 and in a situation where I have to go purchase a new washer as I just cant stand to use this product any longer. I am shocked they have not placed a recall on this model. What a poor product.

We have had this water heater for less than 5 years. It was purchased new from Lowe’s. This is the second time we have had to replace the thermocouple and are told that we have to order the part from Whirlpool. Really? What do we do for hot water in the meantime? This is a very disappointing response from Whirlpool and Lowe’s. I will never again purchase anything from either company. We had to buy a new heater today, pay for installation and permits. This is a rip-off by Whirlpool and Lowe’s.

Whirlpool N50T61-403 - I bought this thing today 8.21.14 from Lowes. It is a Whirlpool 50-Gal water heater (6th sense) and was going to have it installed by their installer, but elected after seeing it was very similar to lining up with my old unit. I got it in and then filled it. After filling, I lit the pilot light per the instructions then turned the knob for heating it up. Success, the flame spread across the burners...then went out. The steady blink changed to the 2 blink code indicating a bad thermopile. It did not work - right out of the box. No plumber near me carries the part. Whirlpool has thus been pretty good about it offering to have someone come out at their cost... But if no one has the parts, that is no good. I am moving from this house so if we can get it to work, its the problem for the next owner. If not - Ill have to get an RMA and go back to Lowes... Then try the Rheem from Home Depot. Will see if they will overnight a part tomorrow. I found the other reviews - and I dont like it that this thing appears to have difficulty right out of the box.

Doesnt wash clothes properly - often some items of clothing just dont get wet. After 3 years the whole main bearing in it failed, causing unbelievable noise and constant overload faults. All Whirlpool top load washers have this critical design fault where water leaks into the main bearing (the bearing is an unsealed type with a cheap grommet seal) and then after a year or 2 the bearing starts to cease and the machine overloads itself trying to operate. Replacing the bearing means pulling the whole machine apart - and with a cheap press-fit bearing like this, special tools are needed and it will never operate smoothly again anyhow. In any case in 2 years, the faulty bearing seal design will let water destroy the bearing again. Effectively it is not repairable. Sounds like class action to me. So, it became an $1000 paperweight and I bought a new Samsung unit. I assume the Koreans know how to design bearings and seals...

I have a one year old Whirlpool refrigerator which was fine for 6 months. Since then it has been a nightmare. If Lowe’s had not intervened on my behalf, I never would have gotten service. Have had at least 6 service calls, 2 new ice makers and various other parts. It should be bright yellow.

I bought a Whirlpool water heater in March, 2008. Last time (not sure if its last year or 2 years ago), I had an issue of the water not heating. They have someone came in to replace a part. Recently a humming sound (scary one) keeps on coming on from time to time. It took me some days to find where the sound is coming from, and there it is, my fairly new whirlpool water heater.They said it has something to do with the orifice. Since I am not a handyman, they recommended a service guy to come in, and I have to pay. I wonder how much more I have to spend on this heater? Yes Im saving gas consumption, but it will be spent for service anyway, and I have the added bonus of frustration. It is not worthy having it. I spent $1,400 for the heater and labor.

This morning is the fifth morning I had to take a cold shower. My hot water heater keeps going out. When we call, we are told to dust the underneath better, as it sucks dust. Are you kidding? The hot water heater is still under warranty, which means I will have to spend around $200 to have repaired again. So much for top of the line.

I purchased the glass top Cabrio a couple of years ago. Without an agitator; it is amazing how nice thick towels come out with holes or rips! Clothes get so twisted. My sister needed a new washer and after telling her the problems with the Whirlpool; she purchased an LG. I have told many people that have purchased an agitator free machine to stock up on Affresh or one of the other tub cleaners... you need them to keep the odor from getting into your clean? clothes. I cannot wait to sell this washer or give it away!!

I have a Whirlpool 33 inch wide Side by Side refrigerator. WRS311SDHM. This is the worst refrigerator I have ever had. Temperatures are inconsistent. It is less than a year old. Initially, I stored the big container of spring mix lettuce on the bottom shelf of the refrig as it wouldnt fit in the crisper draw. The temp setting in the refrigerator was set to ideal. Oddly though, in the freezer, ice cubes were melting and refreezing creating a massive frozen block. So, I raised the temperature in the refrigerator, but kept the freezer at coldest. However, I noticed that when I set the refrigerator to a warmer setting, ice cream became cold soup despite the coldest setting.I called Whirlpool and a service technician from Georges Appliance in New Providence, NJ came to my home (of course I had to take half a day off from work). He stuck a thermometer in the freezer and said, its working fine. While at my home he called Whirlpool who said that if lettuce isnt kept in the crisper drawer it will freeze (silly woman, dont you know that?) and ice cream will get soft in the freezer if the temp in the refridge is warmer than ideal. So, it seems I can have lettuce or ice cream, but not both. Okay, so I put the temp back to ideal, bought smaller packs of lettuce that would fit in the crisper draw and called it a day. Nope....lettuce and anything else in the crisper draw freezes too. Wilted, soggy lettuce is so nice in a salad and frozen baby carrots can break your teeth.I have been on the phone with Whirlpool executive dept several times. They offered to have another service company come out to look at the refrigerator. This repair company would not give me a 4 hr time frame until the day before the actual service call. This might be okay if you work from home or are retired, but this is not my case. I opted to not have them come. This is my last Whirlpool product. Since KitchenAid and Jenn Air are owned by Maytag/whirlpool, my other options are LG, Samsung, GE or Sub Zero.

I bought a Whirlpool water heater from Lowes in the fall of 2009. For the first 4 years it worked fine. Since the spring of 2015, it started to stop working. I called the company, and they recommend their contractors to fix it. In less than a year, I had it repaired at least ten times. I spent more to repair it than I bought it. This water heater has a 10-year warranty on it. Per the companys recommendation, I replaced the thermocouple, clean it, have it regularly serviced. The technician told us we need to change the gas valve assembly. When I called, they sent a burner assembly. When I called, they asked me about the exhaust pipe, whether it is go through the roof or go through the side of the house. I took several pictures of the exhaust system and sent to them. I called, one of the people on the company side said my exhaust was wrong, and need to be repaired by a HVAC company. I asked what is wrong? They dont tell me. I sent emails, and called to ask an answer, and got nothing. My impression is that they dont want to deal with the issues and simply want the consumer to get tired and replace the water heater. It really shows the total disregard of the interest of the consumers. This should not be the way people do business in the United States. When a big company has large numbers of lawyers, they can ignore the law. What a corrupt system!

WRF989SDAF 29 Cu. Ft.. Weve had nothing but problems from this refrigerator. Water filter stopped working after 3 months. At one year, the left corner froze over and created a big bulge and repairman said it was a recall for a part and he had to completely dismantle the left side of the refrigerator. At one year 3 months, the ice maker started leaking water and all the ice melted and ruined our hardwood floors while we were on vacation. At one year 6 months, the freezer stopped working and we had to throw out hundreds of dollars in food. Along with the freezer stopping, the ice maker stopped as well and the water dispenser starting leaking again. What a nightmare this refrigerator has been!

After only 14 months of light use, the magnetron in my over-the-range Whirlpool stainless steel microwave failed. The cost to repair was $350. I paid $450 for the whole unit upon purchase. I wrote to Whirlpool with documentation and got a voicemail that they were sorry, but the 12-month warranty had expired. The independent repair person said it is the Korean manufacturer of the magnetron that is the problem. He is replacing units all over town on all kinds of models Whirlpool is involved with, including KitchenAid. Whirlpool needs to get their money back from Korea! I will never buy another Whirlpool product and have told them so.

I have always had a whirlpool dishwasher and have always been please until my last dishwasher. The part that holds the soap and liquid stuff has broken and also the part that holds the silverware. Been really disappointed in this product.

I purchased my new Whirlpool Cabrio Top Load washer to replace a Maytag that had finally given out in the summer of 2012. I wish I did more due diligence, but with a toddler and a newborn, I needed a washer asap. I severely regret my $800 purchase from Sears. It is now February 2013 and the machine basically only runs on two cycles - Casual and Normal. All the others stop in mid-cycle. Sometimes, the items are still dry or partially wet so I need to switch to another cycle to complete the wash. This is not good for Delicates or when I wash Whites, Heavy Duty or Bulky items which is one of the reasons I purchased the model. The cycle stops when the items are soaked with massive amounts of water. So I then have to turn it to the Drain cycle and start over. After a day of washing one load, I couldve done it the old-fashioned way in my utility basin sink and hung it out to dry ... I dont have the time for this. I am going to make a formal complaint to Whirlpool and to Sears. I cannot keep spending nearly $1,000 for items that break within a year. These companies should be ashamed of their lack of quality. I shouldve gone with the Electrolux and just dealt with the price tag - I wouldve been much happier.

I have just had one of the worst experiences with any appliance warranty repair service of my life. I rarely complain but strongly feel the company needs to make some changes. They have no repair folks less than 50 miles away from the dealer (and my home). Their refrigerator was sold to me with the understanding that such a service was available as part of the purchase price. Ha! The repairman referred wiggled out of the time assigned to him. Another repair referral will take weeks. The unit is a piece of junk and is malfunctioning in less than a year. When, and if, any repair person comes to my home they will find it in the garage with the rest of my junk.

My Whirlpool refrigerator, a side by side refrigerator, doesnt stay cold. Now it is 60 inside and my ice is melting but temp says it is 40 in freezer. It is only little over a year old and warranty is no longer good. Hard to believe it didnt last any longer. I paid an expensive price for it. Now I have to have a repair man come and fix it.

I purchased the Whirlpool washer in February 2019 and delivery was in March. As stated in my previous reviews for the manufacturer, and subsequent repair calls, three; from the first time using the washer, it didnt fill properly for the amount of the clothes in it. A piece of paper towel never got wet through the whole wash cycle. I had to resort to raising & lowering the lid numerous times to get to the correct water level; adding water with a container or just pressing down on the switch under the top cover; 4-5 count. Needless to say very time consuming. As for hot water for doing white clothes, forget about it! It seem to me its the same problems with this whirlpool washer thats been happening with most of the other reviewers/purchasers. Did Whirlpool ever think about taken back one of these problem washers and checking it out for themselves? Maybe installing a clear plastic lid to monitor water levels at different wash cycles? Hot water temps when called for? Are these negative reviews ever seen by Whirlpool? Or in the trade is it called.... JOB SECURITY? Any more detail required? Cabo

Absolutely the worst hot water heater I have ever owned. Broke within first year which Whirlpool sent me a replacement valve assy which I had to install myself. That one failed in 3 month and unit was out of warranty so I received no help from Whirlpool. Had a serviceman fix it again and it failed again. So I ended trashing the unit. I would not buy another Whirlpool product as long as I live. The last 5 appliances I purchased from Whirlpool all failed within a few months after warranty expired. This is no joke. Everything they sell is farmed out to other countries than the US and the workmanship and quality is the worst I have ever seen. The service people are nice when they tell you that they cant help you with your problem. Dont waste another dime on Whirlpool! Very bad product.

Im on Whirlpool Cabrio washer top number 4. Well over $300.00 each, and washer doesnt work with a broken top. I sent a letter to Whirlpool telling them, NEVER again Whirlpool and my reason is the 4th top in 6 years. I received a form letter back... apologizing for a delay in response and, we hope you enjoy the rest of your day, lol. They dont get my level of dissatisfaction or better just dont care. Never again Whirlpool.If you search Cabrio Washer tops you can see thousands of dissatisfied customers... and still Whirlpool has the arrogance to say, occasionally failures do occur, but we can not explain. Really is your engineering that bad? A high school kid could figure out that the spring is to strong for the plastic housing and over time the plastic cracks. Really Whirlpool? A multi billion dollar company? Never again Whirlpool.

Whirlpool has always been known for quality products. But the range I haves burners are failing. It is eight years old. Think it should last longer than that. The oven works good, but the temperature varies as well. Lower oven door is designed bad, because grease gets trapped between the two glass doors and cant be cleaned.

I purchased my Whirlpool washer and dryer Cabrio Platinum model in September of 2014 from Lowes and have never been so disappointed in a washer in my life. Not only was it the most expensive washer and dryer set I have ever purchased but it is the absolute worst in performance. It has destroyed most of my clothes and linens, doesnt get them as clean as my former Samsung front-loader, and is constantly twisting up the clothes, getting out of balance and requiring me to adjust the clothes once or twice during each wash cycle. On recent research, I have found that I am not the only one experiencing these problems. Whirlpool should RECALL this series entirely! And I intend to post this review every place I can to prevent future sales of this horrible product.

I bought a glass top stove model number W10221843A. My son dropped a plastic cup on the top of the stove. It put a hole and shattered it. Now remind you, it was plastic. I barely use this side of the stove, so not like it was weak. I paid a lot of money for this product just for a plastic cup to destroy it. Is there any recall on this stove? Any help will be appreciated. Thank you.

Bought in October 2014. Died December 2015. The previous Whirlpool microwave this unit replaced was 10 years old and carried a 5 year warranty on the magnetron. Imagine my dismay to find out this unit carried only a 1 year warranty on the magnetron. So 2 months past warranty expiration Im left with a dead unit. I performed elementary troubleshooting. The unit has a fuse on the 120 Volt input. But the unit must be disassembled to gain access to the fuse. So what SHOULD be a five minute job turned into an hour and a half. The fuse wasnt the problem - replacement fuses blew like popcorn. Fuse placement within the unit without regard for service considerations is a poor design.To their credit, Whirlpool agreed to cover the cost of repairs if I would pay for labor. I agreed. A tech came out and looked at the unit. He said that he would have to order a bunch of parts and that he would be back in contact by the end of the week. Three weeks went by. There was no call from the tech; my messages on his voicemail generated no response. So a couple of days later I purchased a replacement from a competing manufacturer.

We purchased a Whirlpool Cabrio washer model # WTW6400SW3 in 2009. There are only 2 of us so the machine is not overworked. You would think it is 20 years old. When it spins, the noise is unbelievable. The bleach dispenser always has liquid in it and the fabric softener gums up like crazy. We have stumbled upon other complaints and now we are really worried. I should have followed my past experience and bought a GE! This is all we need. In todays economy who has cash laying around to throw away like this?

The problem started with an error code F3F1 on dryer. Called A & E Factory Service who is company that are certified Whirlpool technicians. They have been out 7 times, March 26, April 1, April 8, April 13, April 27, May 5 and May 12. During those times they ordered and replaced the main control board 3 times and a thermistor for which we paid for parts and labor. The company now says they think we have a lemon and we are supposed to hear back within 48 hours whether we are going to be refunded a total of $504.48 we have advanced for repairs less the service call. They referred us back to Whirlpool and said they would no longer come out as the dryer cannot be repaired! Talked to Whirlpool customer service that says we didnt have an extended warranty and there is nothing they can or will do. This dryer was purchased on 12/31/11. They took the position that because there is no recall for defective parts for this model, there is nothing they will do. Attached is our purchase receipt and all service invoices regarding this matter.

Whirpool Part #WPW10564292 refrigerator handle - I am a property manager who has 264 units. We have only been open for 1.5 years and have had to replace 30-40 door handles because they crack at the top where screws are. We tried calling Whirlpool Customer Service because obviously this is a defect and she said they looked in the system and didnt see any recall or issues. We also asked for a representative from Whirlpool to stop out so we could show them the issues and she said we have nobody in the area. We have 9 service requests outstanding that need a new refrigerator handle. On July 19th, we ordered 3 handles from our distributor and we were told theyre on back order until September 6th. When I called at the end of August to make sure we were on schedule with delivery, I was informed they are now on back order until November 5th. I just called our part rep. this morning and now they said the current part number does not exists and gave me the new part # W11026870, and they are on back order until mid or end of November. I am not going to keep quiet about this issue. We have paid $79.89 per handle on a refrigerator that is only a 1 to 2 years old appliance. I am requesting a returned call or email on what you are going to be able to do for us. This is not right or fair to a company that spent a large amount of money to have your appliances in 264 units.

We purchased a Whirlpool Cabrio washer brand new from Lowes. It did great for about 6 months when a terrible grinding noise started. Then it also would not spin dry the clothes - they would come out completely soaked. Repair guy came out and fixed it. Lasted for about 1 year - same thing again. Lasted about 1.5 years this time and now the loud grinding is back and my wife - who Ive heard cuss just a couple times in 20+ years - said, This ** thing sucks. The clothes are soaked. I cant stand this washing machine. So, Off we go to buy a new machine. Definitely not a Whirlpool though. Id give this machine 1 star because it does a decent job for a while but major repairs 3 times in five years is not what I deem an acceptable appliance.

Whirlpool Cabrio washing machine WTW8800YC0 - My washing machine that I purchased a little over 3 years ago apparently is a piece of junk. Ive noticed a smell in the past few months, even while using Affresh. Now, its making so much noise that we must close the laundry room door while the washer is on. I called customer service and they will sell me a new 1-year warranty for about $345.00. Customer service thinks it sounds like the motor or the gear box! After reading the reviews on this washer, its not worth it to repair. More trouble looms for us. Whirlpool doesnt stand behind the product and as many complaints as there are, the washer shouldnt even be sold anymore! Never buy Whirlpool!

Think twice before buying Whirlpool appliances. In our experience, quality and durability are a real issue. Here is our story. 5 years ago we built a winter vacation home. We bought brand new Whirlpool appliances from a reputable vendor at full price. Washer, dryer, double oven, and refrigerator. The washer arrived damaged. The damage was a button that was depressed and could not be released. This was brand new washer, never used, but Whirlpool insisted that we had caused the damage. It was only after the vendors tech got involved that Whirlpool relented and sent a repair tech.Next, the bottom oven door came apart in my hands after just days of use. I had to fight (yes fight and argue!) with Whirlpool customer service to send a repair tech. Finally after much arguing Whirlpool sent a tech and the oven door was repaired. The tech told us that this was a common defect! (Shame on you Whirlpool!) So why you might ask, why am I complaining? Well this is a vacation home. We are here 3 months a year (times 4 years = 1 year of very light use) and today the oven door came apart in my hands again. That makes twice in 12 months of light use. Frankly, this is shameful! I do not understand how this company gets away with it!I am disgusted with Whirlpool crap quality and crap customer service and I want everyone to know what they can expect when buying Whirlpool. I suggest you check all available reviews before placing your order for anything from Whirlpool. As for this new oven door repair? Ill report again after talking with Whirlpool but I expect to be told Sorry sucker, the warranty is over! Buyer beware!

Since there is only two people in this home, we decided to go for the smaller front-loading machine. This was purchased in 2012, still running. It does a clean wash, however common sense does remind people to not over-load a front load washer. If one follows directions, it gets the job done, and ones machine lasts longer without problems. Thanks.

Do not buy whirlpool water heater!!! It will only last 3 years.

When I first purchased the dishwasher I had to call Whirlpool to come out because although I was using a drying agent as Cascade, the dishwasher lower door remained wet causing water onto the utensils. Whirlpool came out and said it would take a few washes until the inner part of the D/W would acclimate to the drying agent. Well the lower door where the utensils basket sits does not dry in its entirety so its a defect, not the drying agent. Also, the decibel 55 is quite loud we cant run the dishwasher during the day, its too noisy and distracting.

Whirlpool Cabrio top load washer: nice job Whirlpool! You designed a washer that breaks if you accidentally wash a coin! For the second time in a few months, were fixing our washer because a coin was in a pocket. The coin gets sucked into the discharge pump and sounds like popcorn popping when it drains. It rattles around the inside of the machine’s pump until it breaks the plastic pump housing. You will know when this happens because there will be water on your floor. Did you ever consider a screen to prevent a coin from ruining the washer? God forbid someone leaves a coin in their pocket. Well, if you leave a coin in your pocket and wash your jeans, it will cost you a repair every time with this hunk of junk. This would be my last Whirlpool. It will actually be cheaper to throw this thing out and buy a new one, since it won’t be the last time a coin accidentally makes it into the washer.

I purchased the refrigerator/freezer, Whirlpool model GX5SHDXVQ02, 2 years 10 months ago. It is now not keeping the refrigerator portion of the unit cold or even cool. It is 70 inside the refrigerator although the freezer portion is doing a fine job. This unit is not even 3 years old yet! To top it off, the unit only has one year warranty on any part. The repair person is now here and replacing the control board. This piece alone is costing me $184.12. Then the labor hours and service call. I should have trashed it and bought a new, different brand. Not even three years old. My last refrigerator/freezer lasted 13+ years with no problems.

Whirlpool - Back in the 1980s we had Whirlpool appliances that lasted for many, many years. We are now in our mid 60s and retired. We purchased a new home 2-1/2 years ago. Whirlpool appliances were provided with our new home. We were quite pleased at the time. However, we are now sorry we have them.We are very easy on everything we own. When we replace appliances, cars, furniture, etc. we are generally able to sell our used items, which are always in great condition. Unfortunately, this is not the case with our current appliances. I will list the many problems.Combo range hood/microwave oven: it vented absolutely nothing. The microwave oven had its own set of just plain silly issues with the manner in which the touchpad had to be set. The oven did at least work. 2/2013 we had a Broan range hood installed and vented to the outside and purchased a Whirlpool countertop microwave oven. Again we had the little issues with using the touchpad plus the door was very hard to open. This countertop microwave oven failed 1/2015, less than a year of usage. At this time we purchased a Panasonic microwave that is much simpler to use.The Smooth-top range/oven looks nice. It is the most inconsistent range/oven we have ever owned. You cannot lower the cooktop burners to simmer. There is no simmer. On that setting it may as well be turned off. I can set it at about 9 oclock on the dial and some days that may be simmer. Others days it could be higher. Overall, the burners have no consistency. The oven cools quickly and I must be mindful not to toss in a 2nd sheet of cookies without checking the temperature. I have never had to do this on any other oven we have owned.The dishwasher does clean my dishes, thank goodness. However, I have had 2 service calls (under warranty) for a little gasket (hinge pad) which keeps the door propped a bit while loading the silverware into the basket. This piece has failed a third time I will just live without being able to prop the door. And then there is the silverware basket. Each piece must be loaded, handle first, into the slots on the basket. Of course, some of my silverware has wider handles so this does not work well. Such a poor design.The refrigerator was my pride and joy. We paid the extra charge for the French door style instead of the side-by-side style that came with the house. My charges here are more serious. 2 of the little door shelves have broken. Oddly enough these are small shelves which have some items on them that are not used often. If I choose to replace them, it will cost me over 25.00 for each of these little gems. Now, a piece of plastic on the veggie drawer has broken so I must be mindful not to let the drawer drop.Worst of all was the last service call out of warranty. I had standing water/ice on the floor of the freezer. Apparently this was due to a poor design and my service man replaced it with a new P-Trap that actually works. Yes, the original design was bad, yet I still had to pay for the replacement. Seems like this should have been a recall and replaced free of charge. Instead my total charge was 144.06. UGH!!! Now, I do understand I was likely provided bottom of the line appliances with my new home, but to have issues with all of them is ridiculous.

From the time I had the Cabrio top load washer, it has been repaired at least 8 times. I did get the extended 2-year warranty. I should have known that this machine was going to give me problems from the first service call. I have had to have the motor replaced 4 out of the 8 times the machine has been serviced due to coins getting into the motor. I have a problem with rust around the dispenser. I also feel that the clothes get very tangled when washing. The machine is just 5 years old. This time when I called for repair with A&E appliance repair, they told me that it was going to be $450.00 to repair. Now, I am not going to repair it, especially after having all the problems I have had with it. I will never purchase another Whirlpool product or any of their other products that they make. I did call Whirlpool just to let them know my problem and to let them know that there have been hundreds of complaints with the same washer that I have. It’s too bad that Whirlpool has no respect, passion or pride in what they make. I am going to purchase a new washer and it will not be anything related to Whirlpool.

My fridge is a French door-type with two doors on top and a pull-out freezer with a ton of room! There's water at the door and an amazing ice maker inside the freezer. Two drawers for veggies, fruit, meats/chicken. And a retractable shelf to make room for larger, taller items.

Whirlpool fridge (model no ETILFKXKS) - I purchased this fridge from a very good dealer (Trail Appliances, Edmonton). Within a year, I had my first of the frozen water drain from top freezer to water pan. Of course, I blamed myself - too much warm food, blah blah. Now this is happening more and more often. The fridge is kept at number 1 of 5 for coldness. All foods are left on counter to cool, but three times over my Christmas holidays this year when I swore I would throw this fridge in the garbage - the drain froze, water all over the fridge, food having to be removed and placed in other peoples fridges, blah blah. Now it did it again this weekend! There are only two living here. I work all day and no one even opens the fridge much and again this happened. Im really sad that such a faulty product (too much insulation hiding the drain pipe behind the fridge and it must be much too small in diameter; otherwise, it wouldnt freeze up). Talking about work. We have two fridges there with 50 people using them all day and they run perfectly for the last 8 years that I have been there. So I think it indicates that my fridge is faulty. Im so sad too because I dont have the money for a new one. I just turned 65 and am about to retire (single mom). You would think that a $1,300 fridge would last longer than 6 years!

There is almost NOTHING I like about my new $1000 Whirlpool Cabrio Platinum washing machine! The clothes dont get clean. Stains become PERMANENT because clothes are spun and matted so tightly together, the 2 inches of water allowed into the tub cant dissolve them. Fabric softener stays a gummy substance because it has to be SUCKED out of the dispenser, not sprinkled out with water. I pin socks together to keep them in pairs, but this machine rips them apart and the safety pin end up in the bottom. My bathroom rugs are shredded. You cant add an extra item if you need to, because the tiny portion of water leaks out. There were DRY spots still on the sheets at the end of a cycle. This machine is an engineering nightmare, sort of like the Edsel. The only action programmed to clean the clothes is a wiggling motion on the floor of the tub. The tub spins so much, energy goes through the roof. Man was given 3 survival elements to assure our existence on earth: water, air, and food. Why are engineers trying to faze out our use of water? This machine has dazzling looks, but NOTHING else. I am so sorry I didnt read all the reviews first. Who would ever think the environmentalists would inflict such pain on our basic domestic obligations! If I dont get my money back or a decent exchange at Sears where we bought it, Im taking the machine to their parking lot and commencing a show with a baseball bat.

Whirlpool gas range convection oven - I have only had this range for 2 weeks. Manual is sketchy to say the least. Purchased from LOWES - salesman were not well-informed. I have had to do a chat to find out information. Range looks great but performs poorly. Takes a while to heat anything even on high and on large burners. Grates are too heavy. I am sorry I did not see the editor review before I purchased. I have not used the convection so I cannot speak to this but my choices were limited when I purchased and I did not want a convection oven and other ranges would not purposeful for my use.

I bought the most deluxe and expensive washer and dryer I have ever owned. It is a Whirlpool Cabrio. The clothes come out of the washer dry, and all tangled up. I bought it new from Sears on July 2009. Now only two years old, and the washer sounds like a jet plane. I paid a repairman $90.00 only to be told this is common in this machine. The repair is expensive, and I would be better off buying a new one! I owned a cheap, little GE washer, which cost me $300; ten years, and never had a problem. Now my dream machine turned out to be a piece of crap. I will never buy a Whirlpool again!

Had the fridge 5 1/2 years. Freezer quit working was told by 2 different repairmen it would cost $800 to repair. Called Whirlpool, was on hold 45 minutes, literally, both times I called. They could not help me. Called the corporate complaint line. The man I talked to was such a smart **! I finally said I cannot believe you are talking to me like this, I have bought Whirlpool for 35 years. He backed off slightly. Still couldnt help me. BTW, I LOVE my new Samsung refrigerator! Will NEVER buy Whirlpool again.

We purchased this Kitchen Aid stove December 7, 2016. I dont use the oven much, but have found that when it gets a little dirty and I use the Aqua Life function, it does not clean. Have tried by setting a pan of water in the bottom and raising the temperature to 300 degrees, but nothing cleans. We went with this feature to be more environmentally responsible. Leons, where we purchased the stove, claims that they have heard nothing of this issue and have not been informed of this by their head office.

We bought this Whirlpool he washer two months ago, and it is the most aggravatingly frustrating washer weve ever had the displeasure to use. There are times when it washes just fine, but I always have to put the mode on deep water wash because the normal mode uses very little water (like its supposed to) but it doesnt clean the clothes. However, most of the time it doesnt wash at all. All the lights will turn off and youll hear this sound and itll drain the water without having been in the wash cycle. Worthless piece of equipment! I prefer the old washer where I have more control. Whirlpool used to be such a good brand, What Is Happening? The new design for their washing machine nowadays generates a lot of complaints, and with good reason (because they suck).

On 16 March, I lodged the complaint to Whirlpool’s service center in New Delhi. My service request number is **. Engineer’s name is Dharmesh. He came for the first visit and he sent the person named Hassan who said there is gas leakage problem. I told him that problem is much more complex than leakage as I have already checked about the leakage, but he didnt listen and repaired and took Rs 2995 from me by giving 3 months warranty. The fridge again got damaged. Now, when I talked to Ms. **, she said the compressor is damaged and it will take Rs 2000 more, which means my earlier Rs 2995 has gone into vain and they are demanding Rs 2000 more, though it is in warranty. When I asked her that I want to talk to a senior manger, she rudely talked and refused. I called Whirlpool’s customer care on 01160008558. There’s a guy named ** who abused me and behaved rudely with me. The customer care executive doesn’t even have bit of manners as how to talk to the customers. It’s really a shameful thing which I had not even expected from the brand company like Whirlpool. I want very strict action to be taken against Ms. **, Mr. ** (CCE). I also want my fridge to be repaired as soon as possible without a single penny or I want my earlier Rs 2995 back.

I have a front load washer by Whirlpool and a motor stopped working on the drain. When I called them, they told me it would be $200.00 for the part. I dont understand why they dont stand behind there product. What can be done to make these people fix there stuff? This is there product, if they cant do it right, then find a new job!

We purchased a Whirlpool Cabrio, top load washing machine WTW6600SW back in 11/07. Last week (todays date is 8/19/11), the machine sounded like a plane taking off when it spins out. When the local service technician came out this week, he said that the bearings are shot. Since the tub and bearings are all one part, we were told by the technician that the part and labor costs would be $379.99 to repair it. We originally paid $799.00 for the Cabrio, less than four years ago. Whirlpool would not even give us a concession of a new tub and bearing part as it was out of the 1 year warranty.

Our over-the-range Whirlpool Microwave (Convection-Type) died 17 DAYS after one-year-warranty expired BUT theyre sending a local repair outlet out to fix it. I am very surprised... Thought Id be stuck with a $700 boat anchor. Thank you Whirlpool for standing-by your product. BTW... My research indicates these microwaves die quickly if you use the convection option very often... So now we know better.

I purchased new dishwasher, range, microwave, refrigerator, washer and dryer 16 months ago. I have had problems with everything except the dryer! Lowes even traded my washer in for another because it could not be fixed.

I bought a Whirlpool refrigerator model #wrt1litzyv along with the extended warranty from Lowes. The compressor stopped working just before the warranty was to expire and had to be replaced. The cost of repairs almost equaled the price of the refrigerator and took nearly 2 months for the reimbursement check to arrive. I had to call several times. They told me they hadnt received the paperwork even though I sent it registered mail and it was signed for and I had to resend it. Now, less than 4 months later, the refrigerator is again not working properly. Freezer is not freezing properly. Takes 2 days to freeze ice. This is the absolutely worst refrigerator Ive ever had. My last refrigerator lasted 20 years. This one is only 3 years old and of course, the warranty is now expired. I will never buy another Whirlpool product. And I will never buy a major appliance from Lowes either since they play games with the warranties. And after the refrigerator was repaired, Whirlpool tried to sell me another extended warranty. They wanted $308.60 for a 3-year warranty. Ridiculous that they dont stand behind their products. And try to sell more warranties instead of just manufacturing a good product.

I have had my Whirlpool refrigerator 14 years and have had service on it only 1 time, for the ice maker. I have had a fridge where the compressor went out twice. Dont remember the brand but do remember the experience.

I have a brand new Whirlpool washer (Model WFW9640XW). It has been broken for 3 of the five weeks I have owned it. The Whirlpool cusotmer care cannot get me a working part in order to fix the machine. I am being told that I just have to wait until they find the part, with no end in sight. I am held hostage now that they have my money. I am told there is nobody I can talk to to break this impasse.

We have purchased 4 refrigerators in the past 20 years. The first three were not Whirlpool and were a constant issue for us. Once we purchased the Whirlpool, we no longer had issues. We have the side by side with a freezer at the bottom. This model has performed exceptionally well for us and hasnt presented any issues for us. I would highly recommend it to family and friends, thus the rating of a five.

Atlanta Gas Light Company showed up at my door Saturday Jan 16, 2016 citing they needed to do maintenance on our meter. 20 minutes later, he came in and said we had a leak. He checked all of the furnaces and water heater, then zeroed in on my brand new Whirlpool Range (purchased 11/11/15) indicating it had a faulty control valve. This faulty and dangerous range was sold to me by Lowes and manufactured by Whirlpool and we had unknowingly been living with a gas leak for 2 1/2 months! Its notable that Atlanta Gas Light sends our contractors only every 3 years to test for gas leaks. I shudder to think what would have happened had they not done this. Ill never buy another Whirlpool anything. Model Number: WFG320M0BB0.

3/16/2019 washed a load of bed sheets, on the white clothes cycle, put the wash in at 9:21am. Left the house at 12:41pm. Wash still not finished! It was finished by the time I arrived back home, I was gone about 11/2 hrs. I have yet to complete a wash cycle in less than 1hr 15mins. I hate that I have no control over water level, that I have to put detergent in the bottom of the tub, and the damn lid locks! My clothes dont feel clean. Why does big brother get to decide how my wash should be done, when they dont pay my water or electric bills?

Thermocouple failure on a Whirlpool water heater - We are having trouble finding the part to replace it because the thermocouple is threaded left-handed, and Lowes does not seem to have any replacements in stock locally. Meanwhile my tenants are without hot water, and my repair bill is escalating due to labor.

This is the loudest washing machine I have ever had. Sounds like it is grinding. Called Whirlpool and said that is normal. Will never buy another one and will let everyone I know how noisy it is and not buy one.

We bought this Whirlpool Cabrio Platinum washer 1/21/12. After less than 2 years of use, it now sounds like a jet plane taking off on the spin cycle. It is the first Whirlpool appliance I have ever bought and IT WILL MOST LIKELY be the last. After years of using and buying Kenmore appliances I fell for the salesman pitch that this was a better product. After spending $900 on this washer new, Im now told by 2 repair places that service your products that the repair cost for parts is$450 and then labor will total over $700. NOW to add insult to injury, this same machine now sells for $519 new.

Whirlpool Cabrio Platinum Washer - Worst purchase ever! Washer will NOT clean clothes. It leaves detergent residue on everything and I use liquid detergent. All of my husband’s dark police uniforms have grey powdery looking streaks on them after they come out of the machine. Does not matter how I load the clothes. The horrible results are the same. Even rewash and extra rinse, streaks are still there. This model, Cabrio Platinum was very expensive! Never buy a Whirlpool.

We bought this fridge about 5 years ago, it was the exact same model as one we bought in 2003 but everything had changed, the plastic for the drawers was a fraction of the thickness in the older model and it breaks and cracks with the slightest bump like setting the lettuce in, the frame of the door is full of cracks and the fridge keeps leaking then freezing and making puddles on the floor. The little plastic tabs for the ice dispenser broke. It is absolute garbage. The one we bought in 2003 was great clearly the company has NO integrity or desire to make a decent product. I wont be buying anything Whirlpool EVER again.

I absolutely hate this Cabrio machine. This should be off the market. Shame on them for selling this. Salesman sold me a bill of goods on this washer and dryer. I have to wash some clothes 3x or hand wash. Whirlpool told me to use bulky or delicate cycles, as this puts more water into the machine so my clothes will rinse clean (doesnt work). When I wrote, they didnt even offer to make a service appointment. They know they have a bad product! I agree. Greed.

To be fair to Whirlpool, I have contacted them but have not given them time to respond. I feel so strongly about this issue that I want to get the message about this company product out. About 2 years ago, we purchased a Whirlpool fridge, stove, and dishwasher. I have had so many problems with the stove (WFG540H0AS0) that it has pissed me off, actually. First, the knobs that control the stove top melted. MELTED! We had to replace them to the tune of $30.00 each and there are 5. Why would anyone use knobs that cannot withstand heat on a stove?! News flash, I cook on my stove. Therefore, there will be heat used. Second, the oven keeps shutting off in the middle of cooking my holiday meal. Of course, this made my turkey take much longer than usual. Today, it shut off in the middle of cupcakes. Third, the oven does ignite without turning it on and off multiple times. So we called the repair person who told us to replace the ignition switch for it. This helped for about one month. Then the problem started again. I just emailed Whirlpool and I will call them next business day. I am so disappointed with Whirlpool. I thought they had a good reputation for quality products.