Purchased the fridge from hhregg in August/September 2012. Model G16FARXX. After less than three years of owning it, found out today that the compressor is shot and will have to be replaced. Replacement/repair costs are ~$900, almost as much as the fridge brand new. Chatted with customer support and then would/could not do anything. I feel ripped off. If it happened after 5 years of use, then my attitude would be different, but not a major component going out in less than 3 years.

I bought a Cabrio Washer and Dryer around January 2015 at Lowes. After going through the worse service imaginable, the washer was like pouring salt in the wound. I like the dryer fine, but months later, Im still unhappy with the washer. While it washes OK, it takes forever to wash a load. Most of the time, it does not spin the clothes out enough. There is no way to just spin again. You have to go through a rinse/spin cycle and you may or may not get lucky with a sufficient spinning. Why cant they just have a spin cycle and why does it have to take so long to wash a simple load of clothes? I have bought many Whirlpool appliances, but this is my last ever.

We purchased the Whirlpool double oven with convection to go into our new home 18 months ago. I used the self-cleaning cycle on the bottom oven for the first time last weekend. Halfway through the cycle the control panel went blank. Basically both ovens died, and the bottom oven door is locked. After researching online I learned that this has been an issue with the self-cleaning feature on Whirlpool ovens for some time now. So buyer beware, if you decide to purchase, dont use the self-cleaning feature.

I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 from Sargam India Electronics Pvt Ltd. Now my refrigerator was not working properly. So we registered a complaint regarding same. On 3rd July your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for Gas and compressor is under warranty. Then on 4th July your another executive came with compressor and he worked for 1 hr on fridge then he asked, Compressor is not taking load. My senior will come tomorrow, mujh se nahi ho raha. On 5th July morning we got a call and he asked that he will come till evening. Now we got a call. They are asking that its not under warranty. Hum log paso mai dhik kar sakte hai. When purchased in 2014 last ist thing its under warranty only they have told us for 10 yrs. And we have purchased 4 yrs + back not 5 yrs completed. Apart from your customer service guys we never shown this to any one else as its under warranty, I am clearing this thing on prior notice. Senior are not taking action. They are asking we can do it in money. They are asking, If you want to go consumer court you can go.

Does not get your clothes clean. They come out of washer smelling due to lack of water. Darks have Detergent Residue on them. My t-shirts have holes in them. Bought this machine in 2010. Just purchased a Whirlpool top load with a Agitator and I am very pleased with the results. We never had any problems with Whirlpool products but this Cabrio should be taken off the market, faulty advertising. Talked to a Whirlpool rep and she told me to bunch up clothes and place around outside edges of machine for best results but did not see any difference. Do not buy this washer. You will be wasting your money and you will be buying a old traditional washer, with an Agitator is your best bet so you can control the amount of water you use. I hope this helps one that is thinking of buying the new technology top load Cabrio with HE.

The washer does clean simple stains. The clothes end up all twisted (sleeves & pant legs). Antiperspirant gets transferred to dark clothing. Large loads do not get clean and the response from Whirlpool was run everything on hot and for longer than normal times. The enviro rating and low water usage claim has resulted in a machine that does NOT fully clean clothes. Look elsewhere and do not buy.

The washer and dryer are great. They were a reasonable price and they have not failed on me yet. Thank God. I like the little reservoirs where you could put your fabric softener and soap which this one does not have but it was a good price so I ended up purchasing it. The whole family puts all their clothes in it and it runs on a daily basis so I have nothing bad to say about it. Thats for sure.

I purchased a Whirlpool bottom freezer refrigerator for my wifes birthday because my old one was old, ugly, rusted and didnt match. Since she likes to cook, it was her dream in life to have a stainless steel refrigerator with a freezer on the bottom. At the time, it was the only kind that would fit into spot. One year ago, first the ice maker leaked causing water to spill onto the floor. Since I am a mechanical whiz I bought the part for about $30 and fixed it myself. We were happy.After two years, the freezer worked, but the refrigerator part went warm. I had a repairman replace the control box for $100. It still didnt work. We called Whirlpool, and they said the warranty expired, but as a courtesy, would charge me $95 for a service call. That was not acceptable. They told my wife that the products were man-made and are prone to mistakes. I replaced the fan myself for $100, but drove a total of two hours to get the part since it was rare. It worked great. For one and a half weeks, we were happy. Then the refrigerator and freezer DIED. Only the light and the fan worked. We bought a old school used GE top freezer, but at least it is stainless steel. We lost $2000 in two years and the people at Whirlpool refuse to do anything about it because it isnt their problem. Worst refrigerator EVER!!! !

I have been given a runaround for over a month to get my refrigerator fixed. They gave me a defected piece and it broke down in less than a year. I have been calling them up every day and they put me on hold forever-then they ask for all the details and direct me to another company. As of right now I have not received any help-My family is really frustrated as we have no fridge all this time. I dont know what to do.

Whirlpool Dishwasher purchased at ABC Warehouse in Chesterfield, MI and was delivered on 10-2-2014, and one year later, we noticed that the tips of the lower basket were coming off. We contacted the holder of the extended warranty (5-yr.) and also Whirlpool. Both replied the fault was cosmetic and was not covered by warranty, that only mechanical/electrical components were covered. When we were buying the extended warranty, we were told that we were covered for all issues that may occur. We werent told cosmetic flaws were not covered. I guess consumers should, before buying a new product, make a specific list of possible problems, and make sure whats covered and not covered. We have been unable to resolve this issue.

After careful research, I purchased a Whirlpool microwave 2 years ago. Model WMH2175XVT-2. It looks brand new. Three months after the extended warranty expired, my microwave wont heat anything. Ive tried all the suggested troubleshooting in the manual. When I called Whirlpool (the number right inside the microwave door) I get a recording that asks me if it has been more than a year since my purchase. I can only say yes because even the extended warranty with Sears had expired by three months. Then Im directed by the auto-operator to schedule a repair service. Im fuming and seeing dollar signs and no human to talk to, so I hung up. I googled my problem and was asked to pay $50 by an online repairman, so I clicked out of that window not wanting to sink more money into a bad purchase. Then I found a website from a consumer saying the Whirlpool Company admitted it was a bad magnetron with this model and that they have had a lot of problems. They should have recalled this microwave model or offered to repair or replace it for free. I have just decided that I will no longer purchase Whirlpool products. As soon as my oven and dishwasher die I think Im going back to Kenmore products.

Whirlpool W8RXEGMWQ01 leaks - It looks like the seal is not tight around the freezer box. They blamed it on my floor but I think its because the door sags. The door needs to be lifted about 1/2 to fit snugly into the freezer box opening. They came out three times but couldnt fix it, then they said it was my fault. Then I finally gave up.

Purchased the new dishwasher in 2009 through the builder of our home. I quit working completely like there was no power to it. We replaced the fuse to it and then it worked, but kept pausing during the cycle. Sometimes it will completely go off and then when the control panel comes back on, it sits paused until you push the button. We replaced the computer with a new one and it works even worse. It shuts down more often and still requires a restart. So frustrating! Appliances should last longer than a couple of years.

We bought a Whirlpool oven in Costa Rica. Wanted a good oven from a reputable manufacturer. Oven has had numerous problems over the past 2 months. Local vendor is worthless and trying to run out guarantee time. Whirlpool U.S.A. says it will not help with problems for products sold outside US or Canada. Fair enough. THEN DO NOT SELL THE WHIRLPOOL BRAND WHERE YOU DO NOT SUPPORT YOUR PRODUCT.

Whirlpool refrigerator WRT1LTZW00 - Bought refrigerator, works ok but makes noises that will wake you up in any room of the house. Had Whirlpool products for over 40 years. Why would someone make something that noises. Service came, said they all like that with new gas, cant do anything. Find hard to believe this was consumer tested. 6 weeks old, cant sleep with noise. Has anyone had same problem?

My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!

In July 2012 we purchased a new Whirlpool Gold refrigerator. Last month ice maker went out. We bought it at Best Buy. They sent out a third party repair co. subcontracted under Geek Squad. Response was same as all these threads - just have to replace it. Since Whirlpool does care why dont we all go after place we purchased these refrigerators or the suggestion of a class action suit works for us! This is absurd!

I purchased a Whirlpool Refrigerator in January 2014. When it was delivered it had a dent in the left side door (the door with the controls and ice-maker). I reported the problem to Whirlpool and they told me that they would send a new door and would have a third-party technician install it. About a month later, February 2014, the door arrived, after calling the technician; he came out and attempted to install the door. The door would not fit! Called Whirlpool and they told me that the refrigerators were produced one at a time and that they would have to manufacture a new door. They promised the new door sometime in May. In the meantime, I have a damaged unit and I need to store this huge box for months. The refrigerator works fine to keep the food cool and the ice and water features work well. The ice-maker is a bit noisy but it only operates occasionally.

I purchased a Whirlpool dishwasher and have had it repaired four times so far. Last time they replaced the main computer located in the door. I attempted to use the dishwasher tonight and it is completely dead once again. I usually have had good luck whirlpool appliances. After all these problems will no longer be using this brand. I contacted the store where I bought it from, Famous Tate. The first time it stopped working just a month after the manufacturers warranty ran out and they were absolutely no help. So in the future, I will no longer buy any type of Whirlpool appliances.

Refrigerator Model ED5FVGXWSO2 - After owning it for a couple of years, we decided to do a super cleaning and remove all the shelves. When we took the shelves out, I noticed that the plastic support tracks were all cracked. I called and complained to Whirlpool and of course the fridge was out of warranty but heres the good part - The person on the phone asked me Did you put heavy things on the shelves? OMG My response, trying to think of the heaviest thing possible, was, Like milk cartons and juice? She even said There was likely a bad batch of plastic when the shelves were made. I was a big fan of Whirlpool. Great value etc. but I will never buy from them again. Shelves should last the life of the fridge!

I purchased a very expensive Cabrio top-loading washer thinking I would never have to worry because supposedly it’s the top of the line, right? Well, I have it a few years; the first week they replaced the basket because it was ruining my clothes. And then I had to replace the pump because of a coin getting caught and putting a hole in the pump. Really? What the heck? Now the basket is all shredded at the top. Obviously that isn’t right, so what do I do now? Replace the basket again? Who gives them the right to charge so much for a piece of junk? Plus, it’s supposed to save on water, but I feel that the clothes don’t really clean well. They hardly feel wet coming out of the machine.

I purchased this machine from Sears on 04/23/2016 and have had nothing but problems and issues with it. It is loud and makes different sounds every time I use it. It has overfilled and underfilled with water a few times, the machine shuts down while washing and I have had to restart the machine. Half the time the clothes come out covered in soap and I have to put them through another rinse cycle. My bedding always has to either go through a second rinse cycle due to being covered in soap or I have to rewash it because it is all packaged together in the fitted sheet and never got washed. During the spin cycle it sounds like it is getting ready launch into outer space and it vibrates excessively. On numerous occasions I have had to untie my clothes as they are tied in knots. There have been times that I had to put the clothes through another spin cycle because the clothes contained too much water. The final straw was last week (03/27/2019). I washed my sheets and they came out bundled up in the fitted sheet full of soap stains and I had to rewash them. When the sheets were done I put the comforter in the wash and started to clean the house. When I went into the laundry room the washer was not running but the wash light was on so I opened the lid and felt the comforter and found it to be dry. I closed the lid and pushed the start button. After a few seconds the washer shifted to rinse without even washing the comforter. When the washer stopped running and the ready light came on I removed the comforter, unplugged the machine, shut off the water, disconnected the water hoses, placed the machine on a dolly and took it to my scrap pile. I could not find any Whirlpool washers with any good reviews so I purchased a Speed Queen with a 5 year parts and labor warranty.

The pilot light went out on our Whirlpool hot water heater. We followed instructions and were unable to relight. Our plumber was also unable to relight so we ordered new parts with associated overnight express costs. The plumber returned and worked for over an hour. When the pilot light came on the burner assembly burned out the new thermo coupling and that needed to be replaced again. This happened again. I would like to join the class action suit as Whirlpool has known about this problem and consumers are paying more than the original cost of the unit for repairs.

I have a Cabrio washer displaying the F-1 error code. I called on Thursday, the 15th of Sept. I spoke to Vicky in the Cleveland, TN division. She told me that the F-1 code on my machine (model no. WTW6600SW2 and serial no. **) was covered under a recall at no cost, parts or labor (I specifically asked this question). She set up a service repair ticket with Freds Appliance at 888-453-7337 and gave me the date. I was home waiting when they called. The driver drove in the drive and asked if he was there for my Jenn-Air cook top! I said no, the F-1 error code on the washer. He explained that he had just used the last control board last week and he changes them frequently. I called Whirlpool. A very snotty Ashley proceeded to tell me that nothing was covered and I would have to pay. I asked for a supervisor and Ratna answered after a hold of 45 minutes on my cell. I explained the situation. After begging, she proceeded to tell me that she would pay for parts only. I explained that the tech did not have the parts, didnt even know the correct appliance, and now I have to take another day off work to meet him to have my washer fixed. I have not used the washer in two weeks. I used to only buy Whirlpool products. After reading all the complaints about the same error code from other consumers, I believe there are enough complaints that we as consumers should be protected.

I bought a Whirlpool over the stove microwave. It was to replace a GE that was over nine years old. 40 days after purchase and installation the plastic started chipping and peeling. I contacted Whirlpool customer service and was told that it was a cosmetic problem and my warranty stated that I had thirty days of warranty on cosmetic problems. This was a problem because chipping and cracking didnt happen within 30 days. The chipping and cracking continued to get worse. I again called customer service because the warranty stated that workmanship and bad parts were covered up to one year. I was told that because it was over my stove that this was to be expected. I thought this was a dumb answer because had I known that an over the stove microwave would have problems from cooking I would have installed it in my living room over the television. I called customer service several times. One of the times I called I talked to a representative who actually acted as if she wanted to help me. She suggested sending an e-mail with pictures and gave me an e-mail address. I did this and got no response. I was getting close to the warranty expiration date. I called again and was told that pictures wouldnt work; I would have to pay to have a serviceman come out and write a statement saying that it was not cosmetic. The cracking and chipping is so bad that I cant clean parts of the door because the cloth or sponges catch on the cracks. The door on the GE microwave did not look as bad after nine years of use as the Whirlpool does after 1 year and 8 days of use. I am not the smartest person in the world but I know the difference between poor quality material and workmanship as opposed to cosmetic problems. Im pretty sure that if my wife put her makeup on and pieces of her face started cracking and falling off she wouldnt want to hear that it is not a real problem its only cosmetic. Bottom line is I am very dissatisfied with the poor customer service and warranty problems I have experienced. I will not buy another Whirlpool product and would strongly suggest to others to buy any brand but Whirlpool.

Having a Whirlpool gas water heater for less than 2 years and having a 6 year warranty one would think you are safe to believe this large company will treat you as well as you treated them when buying their product. Think again. No one is allowed or has the authority to issue credit for failed parts, you cant return the product to place of purchase, you are hung out to dry. Whirlpool, I will never buy nor recommend any product you create or sell. I will make it a point to anyone having a conversation about your products just how youre untrained, read by the manual uninformed technicians really are. I will explain just how over inflated your prices are for such cheap engineered to fail products are. Have a nice day.

Whirlpool convection/microwave GMH6185XVS - In 2011, we purchased a whole new kitchen for our home with the top of the line Whirlpool products. The sorry side of this project was our microwave. This product has been terrible for us! It has been removed from our wall 4 times for failing... and four times we have gone for weeks at a time with a big hole in our kitchen wall!! All of the failures were due to the microwave not heating food or drink, and all, according to our local dealership, were for various different reasons. Again, it has failed and our local appliance center who we bought everything from does not want to deal with it anymore. I dont blame them... I dont either!! It looks beautiful up there above our range telling me the time of day... My wife and I are older adults and take very good care of everything we own. There certainly has never been any abuse to this product (not to mention we spend half our year at a winter home so this microwave only is used for 6 months a year). I contacted Whirlpool customer service about the reliability of this product and their response was that it is now not under warranty and we should deal with our local store about repairs. I have a small Sharp microwave sitting on the counter below this crappy excuse for one that stays there all the time in anticipation on the Whirlpool going down!!! The $60.00 Sharp never fails me!! This was our 2nd time around purchasing all Whirlpool products for our house. We did the same thing when we built back in 1990. All appliances performed as they should have back then. It seems Whirlpool integrity has gone downhill. I will never buy another Whirlpool product nor I will recommend to anyone I know to do the same. Good luck to anyone who purchased one of these.

I have a Whirlpool refrigerator and it is the 2nd one in 12 months. The first one the refrigerator was freezing food in the fridge part and thawing food in the freezer part. After several times a technician came to try to fix the problem and arguments with Whirlpool. They finally replaced the refrigerator. The new one is now doing the same thing. I am contacting Whirlpool tomorrow.

Whirlpool Dishwasher MOD#WDT970SAHZ0. I have to wash the dish before it goes in otherwise it doesn’t get food or anything off. It DOES NOT DRY at all. Even when I add the heat extended dry button. The normal setting takes 3 hrs & 12min to run & again, doesnt really wash & for sure doesnt dry. I have added jet dry. I called and they keep telling me it should have more jet dry! Ugh! I now have rust happening because it doesn’t dry. DO NOT BUY THIS MODEL.

I purchased a fridge from them a little over a year ago. First and LAST EVER. The freezer door started to sag and when I called them I was told my warranty expired a month ago. Had a Whirlpool service person look at it and told me that the cost is $110 plus $45. I said that is fine. They scheduled another appointment but I received a call 12 minutes before the time expired (as you know they say in the afternoon and no exact time and they said between 2 and 4:30) and the guy asked me what is wrong with the fridge. I told him that someone took a look at it a week prior but I had to go through the whole thing. Then he said that they dont have the part and I have to wait for a week. This was a Saturday before Xmas and waited all afternoon to be told that was very upsetting. Any how I called customer service and spoke with a Michelle. She said she is going to try and find out if she can waive the additional service fee, arrange the time and will comp the parts (around $15). After 45 minutes on the phone I had to jump off for a business call so Michelle said she will email me and I gave her my email.Few hours passed and no email. When I called back the idiot that answered the phone kept saying that the warranty is out and I need to call another number so I asked for a supervisor. I was on hold for 11 minutes then I was hung up on. I called again and asked for a supervisor. Spoke with Benjamin (Opt# **), he said that Michelle notes did not state anything about help in possibly waiving anything and that I refused the parts. I was furious. What a LIE. Long story short he said they cant waive anything and I should call the scheduling number for any help. I asked to speak to Michelle and guess what the answer was... SHE IS BUSY. What the hell. The service is well below zero as well as the quality of the product. I am going to send a letter to the office of President (Jeff Fettig) Whirlpool Corp. 2000 North M-63, Benton Harbor, Michigan 49022-2692. It is so sad when corporation are so big that little people who buy their products dont mean much to them.

Refrigerator is good, keeps food at a good temperature, freezer keeps even ice cream solid. Only fault is draw in freezer does not hold as much as the old bottom freezer with separate unit for a draw. The refrigerator is nice looking and does the job. It just seems that manufacturers are always trying to make things better, but usually features were fine in older models.

I Purchased 9 year warranty, Whirlpool water heater and installed it. Started having problems in the first month. It started giving a water temp too high error code, yet water was barely warm. Called Whirlpool. They had me do a bunch of diagnostic checks. Determined it was a bad control module. Sent me a new one. I installed it. Within a week or two, same problem. Called Whirlpool. This time they sent a Tech out. Everything on water heater tested normal, nothing wrong with any part. The tech finally, found a TSB that indicated that you couldnt have any re-circulating valves or systems connected to the water heater. We had one to keep hot water at the taps. So I removed the re-circulating kit and water heater worked for a few months. Then same problems, it keeps going into error. Error code indicates water temp too high, but water is barely warm to cold. Call whirlpool several times, they send out another control module and heating elements and I replace them. All work temporarily. Finally replace control module again, and it works for several months. Then back to error codes. Not always the same code. Sometimes it is water temp too high, other times it is check one of the heating elements. We have lived with it like that for about 3 years. We get hot water by resetting the water heater several times a day. Well, about 3 months ago it started tripping the circuit breaker in the electrical panel. I called Whirlpool and explained what has been going on since I bought their piece of junk. They will not do anything unless I call and pay for a service tech to come diagnose and repair the problem. They will provide the parts for the repair. I am not a certified appliance repairman, but I do handy man repair work for a living and do appliance repairs quite regularly. I am capable of doing every test that the repairman will do, but Whirlpool insists that I pay to get their defective product repaired. Then if I have problems again in a couple of months, I will have to pay a service tech again. I have friend that had this same water heater. I replaced the control module on his once. I was telling him about my woes and he told me he got fed up with all the problems and ate the cost and got a new water heater, not a Whirlpool. I am going to call Whirlpool one more time and then I am sure I am going to do what my friend did and put the money I would spend on a service tech into a new water heater. It will not be a Whirlfool.

We bought a Whirlpool freezer-bottom 18.5 cu ft. fridge from Lowes. The compressor broke in less than three months of regular use. I called Whirlpool who sent A&E to check it out. The technician didnt even file a report and lied to me about what was wrong with the fridge. They sent a different company to come look at it and they confirmed that the compressor is broken. I called Whirlpool customer service and was told that the warranty only covers repairs not replacement even though I paid over $1,000 for a defective product. The excuse: Its a man-made product so we cant guarantee it! So what used to be a 3-5 year warranty not too long ago is now what? A one-year warranty is virtually useless. I can see a future not too far off where there is no warranty at all. Where is the protection for the buyer? If I wanted to purchase a second-hand fridge, I would have. I will never buy Whirlpool again.

Bought this brand new 5 door fridge, not even 2 years ago and had nothing but problems. Computer went 2 times. Rail broke for the drawer in freezer. Freezing up in freezer. Switch on freezer drawer went out. I will never buy anything else from Whirlpool again. So much for the nice looking things.

Whirlpool Cabrio, H2 washer system type 588 01, serial # c0303 10 - We have been in our condo 5 years. The washer & dryer was here and new when we moved in. I have been displeased with it from the start. It takes forever to wash through a load, and the clothes are just as dirty after being washed as before. I soaked some whites in Clorox overnight and ran through using Tide and Downy. Then the stains and dirt were still there. I ran them again it was not any better. I had a professional from Hagadorn come. They could not find anything wrong. It cost us about $100.00. Others in our area have the same complaint. I have never been satisfied with this wash. It just does not get the clothes clean. Please help!!!

Does not get clothes clean. Period!! Takes just over 1hr. Noisy, lasted 3 1/2 years, transmission broke, take the warranty with a washer/dryer. Whirlpool was the top of the line, front loaders give less trouble, agitators clean better, go for the cheaper versions, our loaner Whirlpool, WTW4850H or WTW4950H washes quicker and cleaner than the Cabrio Energy Star.

We have the Cabrio model and are thoroughly pleased with the performance. My only issue is the amount of sounds during the spin cycle. Otherwise, the machine is quiet. I like having the automatic dispensers for soap, bleach and fabric softener. Not having the classic tub makes loading a little different as the clothes need to be distributed around the side of the tub and avoid the center.

We replaced our kitchen appliances and went with Whirlpool. The oven and Refrigerator havent had any issues yet but the dishwasher has been crap since it was installed. While it looks 10 times better than my old dirty dishwasher it replaced, its main function of washing dishes is 1/4 the of the quality after running two or three times. Not to mention the average cycle time is 4-8 hrs. Dishwashers by design, should be convenient and save time. Whirlpool managed to remove both of those traits from this Dishwasher and now their warranty service said they can send out a technician but I will have to pay for it if it’s not covered under warranty!

My microwave is very reliable and has lasted a very long time. I have never had a problem other than the circular glass plate that broke. It took me a little time to get use to the timer on it which is a little different than other microwaves that I have used. Overall a good buy.

Purchased on 9/12 at Home Depot. Ice maker paid for as stated in ad for home depot, did not come with fridge. Tech needed for warm food, had to repair gasket. Tech needed for cracked handle. 6 calls for freezing food in fridge compartment. No resolve. Whirlpool wanted a 2nd opinion and another tech came deeming the fridge unrepairable. Not good enough for Whirlpool. After speaking to several customer service agents, they said they do not refund or replace, only repair. I have lost hundreds of dollars of food from freezing. My fridge is reading at 31 deg. This is way below what it is supposed to read at. No call from Whirlpool since last tech came. Their customer service is terrible and cold. Whirlpool Corp. was not any help either. You can see the problem with this model if you look up Whirlpool fridge freezing food in Florida, as a woman there called ABC news and they reported it. I will also do the same.

I am making my last payment on this junk ** washer and I cant wait to leave this one at the curb! Like the other reviewers...this machine leaves white deodorant on dark shirts, sheet sets either constantly off balance or parts of them still dry after wash cycle is finished! I changed detergents several times thinking that was the issue...but the bottom line is the sell of having no agitator and water saving features leave you with dirty clothes and off balance crazy shaking nonsense! DO NOT BUY THIS MACHINE!

We bought a Whirlpool model WFW5620HW front-load washer at Lowes. The unit shook so violently during part of the spin cycle that the Whirlpool-authorized service company technician said not to use it while parts were ordered. It seems the balance ring was not functioning. Parts ordered were shocks and tub assembly. The technician suggested trying to get a whole new unit, as the repair is so intensive he had only done one or two in his career.Whirlpool customer service said they would not replace the unit, and an escalated request had the same response. I think this is terrible customer service - when there is such intensive failure in the unit, they should provide a brand new machine. The work has not yet been done - we are without use of a washer for an unknown period of time, since the order of a tub assembly is so uncommon that they do not have a time estimate. Needless to say, we will never buy Whirlpool again, and suggest you do the same.

This is a horrible washing machine. All the clothes (and I mean small loads, medium loads, large loads) come out twisted and so wrinkled. I have never seen anything like it. I dont machine dry many items and so everything not dried that way has to be ironed. Also, there is white residue of some kind left on the clothes so the extra rinse must be used. How is that energy and water-saver sufficient? Again, the government EPA in its brilliance has screwed up another product. It also takes much longer to wash clothes, again, energy efficient? After reading the wasted time on other reviews of talking to Whirlpool, I didnt even bother contacting them. HE front loaders (which we had a Samsung that lasted 1 1/2 years before breaking down) and replaced by this top loading HE, are the worst. Give me back my old fashioned washer.

Whirl Pool Duet Wash WFW9400SW - I had this washer for 5-1/2 years. I use it about 3 times a month. Warranty ran out this last February. Machine stopped working. Called tech and he came and said I need a new console and power board. Two weeks later I get told they dont make it anymore and sorry about your luck. I used this washer under 200 times in 5 and half years. Whirlpool offered nothing and I will never buy a Whirlpool product again.

I have a brand new Whirlpool washer (Model WFW9640XW). It has been broken for 3 of the five weeks I have owned it. The Whirlpool cusotmer care cannot get me a working part in order to fix the machine. I am being told that I just have to wait until they find the part, with no end in sight. I am held hostage now that they have my money. I am told there is nobody I can talk to to break this impasse.

I had a full set of kitchen appliances delivered to me on December 11. The delivery crew installed everything but the microwave because we needed to have wiring done. Three days later an electrician came and upon opening the microwave box it was severely damaged. Whirlpool won’t replace it because I called one day outside their 48 hour window. They delivered me a damaged product – period. It should be replaced without question. Instead they want to send a “cosmetic tech” out to see if it can be fixed. I can’t imagine that’s a more cost-effective method for them. Completely unacceptable. I will never buy Whirlpool again based on their lack of customer service and common sense.

Bought a Whirlpool refrigerator and now it is dead after only 3 years - the gas is gone. The Dealer at Budget Appliance Surrey told us it was not a good fridge to begin with (but sold it to us for $900.00) and that Whirlpool had made a lot of fridges cheaply to begin with... So it was not their (Budgets) fault. When I contacted Whirlpool they were really too big to listen to my complaint and even though I had the receipt, they did not care to hear my complaint either. Never buy a Whirlpool fridge.

We did our research and wanted to buy a new washer and dryer with a trusted brand that would last. Our previous washer and dryer (different brand) lasted almost 20 years. Our new Whirlpool Duet HE Front Load washer only lasted about 2 years. The washer started making a terribly loud noise when spinning. We had a repair guy come out to evaluate the problem and provide an estimate for repairs. He said the drum, bearings, and truing was all one unit and the repairs would cost more than the washer. The factory warranty is only a year. BIG disappointment in Whirlpool.

We bought a Whirlpool washer (Model # WTW4900BWO) and dryer (#WED4850BW) and within 2 months I was having problems with the washer AND dryer. Every time I washed a load of clothes, the clothes would have some yucky stuff hanging all over it. I called Whirlpool and was told to try setting the washer on 1 Rinse with Softener even though I never use a liquid softener. Their suggestion did solve the problem, but why doesnt a brand-new washer work the way its supposed to? A short time later, my dryer buzzer stopped working and the knob would not advance when set on the Energy Preferred setting. I called Whirlpool again and was told they did not have a service technician in the area where I lived and that it was not likely that one technician would come on the same day to service both machines. I asked why they would sell their products in an area where they were not willing to service them and they said that is the choice of the store that sold it to me. Then they told me there was a service technician available about 40 miles away and they would fax the order to them so they could contact me. The technician who came did look at both machines and was able to determine that the control panel needed replacing on the dryer, but was not able to do anything about the Rinse Option problem on the washer. He suggested that I continue to follow the recommendation of Whirlpool as long as it works. I can do that, but Im not happy that a new machine does not work the way its supposed to. He also recommended NOT using liquid laundry detergent or fabric softener in my washer because it contains animal fat and can build up and cause problems. Nowhere in the manual did it say that. He took the washer apart and showed me how it was already building up under the washer basket. I told the technician that my laundry has had an unpleasant odor to it when it comes out of the washer and even after it is dry. He said that might be because of the small amount of water that is used in the energy saving washer. If these problems cannot be resolved, I consider this washer to be a lemon and hope it will be replaced with a new one. If I had to do it all over again, I would buy a traditional washer. I liked the idea of conserving water, but not if my familys clothes stinks.

I am very unhappy with the Whirlpool Cabrio washing machine that I purchased. Dark clothing comes out with lint deposits that will not come off. I have to rewash them at least one more time and then it does not always come out. I dont know if it is because the water level is too low or that it has no lint filter but I will never purchase another Whirlpool product again.

Whirlpool wdf530plym4 - Bought this dishwasher 5/13. Sat for 3 months in the box while my kitchen was being built. 7/14 pump motor went out, called Whirlpool, they set me up with an appliance repair company, and I ended up paying $90. The technician was being nice, charging me less than he needed to since he said it was an easy fix. 1/26/2015 pump motor went out again. Called Whirlpool again. Lady on phone was very snooty with me, telling me it was out of warranty. Told them I was very dissatisfied, my dishwasher has broken 2x in 18 months and all she said was, I should have bought the extended warranty. Dishwasher is not even 2 years old and already needs to be fixed 2x. The most expensive part on the machine I may add. Going my average, I can keep dumping $130 every 9 months to have a working dishwasher by Whirlpool. I would understand if the thing broke after 2 or 3 years. I only run the thing 2 or 3x a week at the most.

My new Washing machine was to be energy efficient. Yes, It uses less water to wash a load of clothes. Problem is, it takes twice as long to wash a load of clothes as older models. If it uses twice as much electricity, In what universe can this be considered energy efficient?

We bought a Cabrio washer four years ago for over 1,000 dollars. It lasted two years. The cost to repair was too high. We bought a low-end simple machine two years ago from Whirlpool. Now we are told it needs a new control panel, which again is going to make it not worth fixing. Two machines in four years. I called their customer service and there was nothing they could for me. The person they recommended to fix it told me it wasnt worth fixing and didnt even come out. I am done with Whirlpool.

My Whirlpool refrigerator, a side by side refrigerator, doesnt stay cold. Now it is 60 inside and my ice is melting but temp says it is 40 in freezer. It is only little over a year old and warranty is no longer good. Hard to believe it didnt last any longer. I paid an expensive price for it. Now I have to have a repair man come and fix it.

I bought this dishwasher in Nov. 2018 to replace one that was barely working. I have enjoyed using it much more than my old one. Its very quiet and does a great job of cleaning dishes, pans and silverware. The only problem we had was installing it. The leveling screws do not hold their height adjustment when the dishwasher is pushed across the floor during installation because the leveling screw pad was changed from steel to plastic and the tapped hole for the leveling screw is too loose. The effect of this - whereas the steel pad would slide the plastic pad will grab, turn and move the leveling screw out of adjustment. Especially if its tapped hole is too loose. So we went to Home Depot and bought 4 5/16 nuts and used them as lock nuts on the 4 leveling screws. This cost 50 cents. Once we installed it everything worked perfectly. It does take longer to complete a cycle than my old one - 3 hours vs. 2 but it uses less water and does a great job of cleaning. You must use a drying agent with your dish soap or it wont get dry enough. Also, if you use the short 1 hour wash it wont have as much time to dry and some dishes wont be completely dry. I usually wait to do a full wash with the normal cycle - 3 hour.

I bought a Whirlpool Cabrio a few months ago. Every time we do a load of laundry, the clothes are not getting cleaned. Dark colored clothing, including grey clothing, comes out of the washer with white residue, streaked all over the clothes. We have to rub the residue into the clothes to make it go away. If we attempt to dry it and do not get the residue scrubbed off the fabric, when the clothes get dried, there are white streaks in the clothes. This is extremely frustrating. We spend a lot of time getting the residue rubbed into the fabric every time we do a load of laundry.The local appliance store has told us that perhaps we are using too much soap. We have used nothing but the high efficiency soap, as recommended by Whirlpool, and have reduced the amount of soap per their suggestion. It is now to the point where we are using hardly any soap at all, in the hopes that we would not have to spend 30 minutes working on the clothes after every load. That has not worked. The white residue is still all over the clothes, and since we are using less soap, I dont think our clothes are actually getting cleaned.When we wash a load of whites, they arent getting cleaned at all, even when we use bleach. In fact, when I compare brand new undergarments with recently bought undergarments that have been washed a few times, the ones that have been washed a few times are noticeably different in color, they are actually starting to turn grey in color.I have used Affresh in the washing machine, per the manufacturers suggestion, numerous times. We had thought maybe that was the problem. But even the load right after the Affresh treatment leaves the white residue or does not get the clothes cleaned.This washing machine was close to $700.00, and I feel that for that amount of money, I should be able to expect clean clothes. I have never had a problem with a Whirlpool product before, so I had no qualms about purchasing this washing machine. At first, I thought maybe it just needed to get broken in, that it would stop leaving the residue after it had been used a few times. However, that has not been the case. I have tried everything I can think of to improve the performance of this washing machine, but nothing helps.When I contacted the local appliance store to complain, they suggested I cut back on the soap. I told them that I had tried that and it didnt work. They told me to use Affresh, I told them I did that. I asked them if they would take the washing machine back; let me trade it in for something else. I would even be willing to get a cheaper washing machine, I just wanted something that worked. They told me they couldnt do that. Even though I was still under warranty, unless it was broke, they couldnt do anything, and even then, all they could do would be to try to fix it. They couldnt take it back and give me a different washing machine.The experience I have had with this washing machine is the worst experience I have ever had with an appliance. I had always thought of Whirlpool as a trusted brand for appliances, but if this washing machine is any indication of how they now makes appliances, I will never buy another one of their shoddy products again; and you can guarantee I will be telling my friends, family, and coworkers not to buy Whirlpool products either.

I had the biggest nightmare with your sorry company. On 01/05/2013, I purchased a new 50gal electric water heater from Lowes in Waco, TX. I got the unit installed and the damn thing would not heat. I followed your lame support instructions. I contacted your support tech and diagnosed everything possible. I was told I needed to have an electrician to verify that I was getting enough power. That cost me $75.00 bucks and everything checked out. He was not able to check the water heater since he was not a Whirlpool licensed tech. So I called Lowes to return the water heater. Now this is where your policy at Whirlpool suck! Lowes is not allowed to take back/exchange your crap without an RMA number. I had to get it from Whirlpool directly! I called Whirlpools customer service. They flat out refused to do so. They stated that I need to get a certified Whirlpool tech, but it was up to me to contact one! Their nearest one was from Dallas (2 hours away) and could not come out until later next week! I told the tech that its unacceptable! She even refused to get a supervisor! Plus now I blew up on this one. I had to pay the tech $75.00 up front plus the $75.00 an hour to which it would take 2 1/2 hours for repair. Meaning, I would pay more in a damn service call than the actual cost of the new water heater! Oh, but they would refund me in 60-120 days. I would first verify the work was done and if any overcharges, it would not be refunded! So I say to Whirlpool/GE, your warranty policy is a bunch of **. This includes your customer service team as well! I will never ever purchase a Whirlpool or GE product again. Samsung now has my business. May your company fold! Youre a worthless corporation that continues to rip the Americans off!

We have had this Cabrio washer/dryer pair for 8 years now. I didnt want to buy a front loader at the time since they were relatively new and was afraid to roll the dice. We saw the ads for this pair, the washer was the largest top loader at the time and didnt have the agitator (which I liked) so we bought them from Best Buy. I purchased the extended service plan (thank God) because we started having issues within the first month. First was the dryer, it was making a funny squeaking noise. We called to have it looked at and the tech said the drum was out of round. He ordered a new one and it showed up almost oblong. Returned it and got a second (same thing). We straightened it out and put it in. Two weeks later the control panel went out. Repaired it. Then the washer started. In the first 3 years of owning these we had called to repair the washer 4 times and the dryer 4 times. We could have got them replaced after the 5th call. Of course we had replaced all the faulty stuff and the pair settled down for 2 years.Now I have had to repair the washers control panel myself, the dryer sounds like it is coming apart and sometimes runs for hours, and now the washer cant wash in any cycle but delicate because the drum bangs around and cant self balance any more. What junk!!! I know people that have purchased low end machines and have had no issues for decades, maybe a random belt or something simple. I wouldnt buy another Whirlpool set if they were the last manufacturer on the planet. They should be ashamed that they didnt recall these things for all the problems they had.

I purchased a washer and dryer stackable about 6 months ago. It is suppose to have warranty but when calling the first time to Whirlpool their system was down and the girl was rude and hung up. Today I called and the only time they can offer is work days Monday-Friday 8-5. However, I live in Texas and work an hour and half away from where I live. I have just been transferred here so limited people known. So in order to get my dryer not even 6 months old fixed I have to accommodate the hours available and miss work. The dryer just stopped heating and stuck on the sensing wet cycle. I am a single parent of a disabled son, so with this said a days work is bills not getting paid. I find this unacceptable for a company as well known and one of the best not able to accommodate someones work hours for pretty much a lemon. It was a brand new dryer and washer.

It has been a great refrigerator that has lasted for years without repairs. As of today, it is a bit outdated but still functioning. I hope it doesnt break now that I praised it.

Purchased a new Jenn-Air JCD2295KES in 2007 when we remodeled our Kitchen. Its been a decent fridge. When it quit a couple of weeks ago, I had the repairman come. He informed me that the HV circuit board was bad and sorry but they dont make them anymore. What, a 7yr. old fridge and thats it? I sort of expect things to have to be repaired or maintained but to have to throw it away because Whirlpool chose not to carry the parts any longer. I decided to scour the net and see if I could find this legendary board. Lot of places seemed to have carried it but could no longer get it from Whirlpool. I found a place that could supposedly repair them but after a few days, they called and said the microprocessor was not repairable.I contacted Whirlpool and they gave me a place that does obsolete parts and although helpful, I thought they were real opportunists and wanted to charge me considerably more for a reconditioned board that a new one would have cost if I could find one. I kept looking on the internet to no avail and when I called Whirlpool again I was getting pretty upset. Here I am with a 7-year old refrigerator and cant get parts for it, thats just not right. They were pleasant but basically their stand was sorry, theres nothing we can do. I told them that I bought a lot of appliances as I have quite a few rental properties. I cant throw an appliance away just because I cant get a part. It just doesnt make sense. I feel Whirlpool/Jenn-Air simply doesnt care. Im not interested in their excuses, I just want parts. I dont think it is unreasonable to expect to be able to obtain parts for at least a dozen years or maybe even a little more.I posed the question to them. Would you buy a $2000 refrigerator if you knew it would only run 7 years? The customer rep. said no she wouldnt. Well, Whirlpool, neither will I. I was unimpressed with their lackluster response and offer of a $300 rebate on a new fridge. I can find better deals than that on my own. I have purchased many appliance and always actually liked the Whirlpool line but Ill not buy any of them again. Shame on you Whirlpool for letting your customers down. Just because you can ignore me, doesnt mean you should. Im in business and I would go to the ends of the earth for a customer to make them happy. No wonder the Asian companies are kicking butt on the so-called American manufacturers. If your not going to get service you might as well go for the cheap price.On a final note, I did after two weeks of searching find a board hidden in a little appliance repair shop in Colorado. It should arrive here tomorrow and was priced $150 less than the reconditioned board that the gougers Whirlpool recommended. I believe it is the last board on the planet. Hopefully it will get my fridge another 7 years down the road and by then Whirlpool and its subsidiaries will have been sucked up by foreign companies and under a different label.

I purchased GMH6185XVS microwave in Dec. 2011. It was installed in January 2012. This was for a remodel kitchen with all Whirlpool appliances. In August 2014, we discovered the micro would not heat. I called Whirlpool as directed by Sears. I am told I have to call a repair service and pay for it. I have a 14 year old Whirlpool in my home. We have never had a problem with it. I had a Whirlpool micro in my previous home; never a problem. This is a second home that we hardly ever use. We are two adults. My daughter had the same problem with the same microwave. I am very upset with Sears as well as Whirlpool. Even if I used this machine everyday, it should not break in 2.5 years. Shame on both Whirlpool and Sears. I will never purchase another Whirlpool product again. I will be telling everyone I know.

Fridge is over 20 years old. Definitely got money worth. Need to replace all appliances soon??? Which model next. So many models to choose. Love one with freezer on bottom.

Purchased Whirlpool refrigerator model #WRF532SMBM & a new dryer on 11/14/15 from Community Appliance in Middletown, NJ. Waited 3 wks for delivery. Worst purchase ever! Very cheaply made. There is a 1 space between shelf edge & walls all the way around. Put a lb. of butter on shelf & it fell down to the bottom. There is no butter keeper which allows orders to be absorbed by open butter. No egg keeper. In the freezer, the bins are wire baskets. So far I have dropped a bag of frozen blueberries & they fell to the bottom of the freezer. In French door bottom freezers it is almost impossible to retrieve items falling through. Ice packs fall through, very poorly designed. Very loud, supposed to have a water filter in upper right corner for easy access... its not there!Called Whirlpool, waited 20 min. & all the rep could say was, So sorry youre not happy. Asked if modifications could be purchased or made... nope. Asked to speak to quality control, a supervisor, anyone that may be able to give some satisfaction. Nope. She was making notes of all my complaints so they can be passed on to engineers for future models!!! Had a rebate offer, rep transferred me to that dept... cant/ wont honor it because 1 day too late. KitchenAid, Whirlpool doesnt care once they have your $. NEVER again. Ill shop Kenmore products from now on.

Bought Whirlpool 30 gal propane water heater in Feb, it lasted until May before the unit died. Paid for the extended plan warranty (NEVER do that!). Called support and they said they could send someone out in a little over a week (week with no hot water). The week goes by and on the day it was suppose to be repaired the guy calls and says his van broke down (this was a Friday, getting that early weekend). The earliest they can reschedule is in another week (over 2 weeks no hot water). Called Lowes to see if I can just return it (extended plan and all), no, you need a return code from the whirlpool customer support. Call the Whirlpool number again to ask for a return code, no, it is a repairable problem (even though no one will come repair it). Lesson learned, will never buy Whirlpool or anything over $50 from Lowes again.

We purchased our unit (Microwave Hood Combination #WMH53520AH-1) in Fall of 2013 and within a year we noticed there were occasionally problems with the sensors; occasionally when you would open the door the lights would flicker and even rarer still, they wouldnt turn on at all. Id close and re-open the door several times to try to get it to register, because if it doesnt you are unable to heat anything in it. The sensor issue increased with the passage of time, but because it was outside of the 1 year warranty, Whirlpool refused to do anything about it, instead advising that I pay $70-140 for a service professional to come out and inspect it. The biggest problem with the sensor issue in this unit is that normally, if you open the door mid-heating cycle, the microwave will automatically turn off but once I opened the door AND IT CONTINUED TO EMIT MICROWAVES - the cycle stayed on!!!Needless to say, on the occasion that the microwave is actually working and we are heating something up in it, we NEVER open the door mid cycle and instead hit the cancel button, which blessedly works. You would think Whirlpool would care about their reputation for making high-quality electrical products. A flaw in the construction or design of a product can appear if quality of materials is poor and the problem can be exacerbated over time. Which is why I assume the warranty is only for one year. High Quality Products and Good Customer Service are such rare things these days. For our next microwave (which I imagine well need soon) I think well forego Whirlpool and go with a different company.

We have had this Whirlpool Duet WFW9150 washer for 7 years, doing 2-4 loads a week. Overall we are quite satisfied with it. A few complaints: We are on a well, and so get the odd bit of crud in the water. The machine has filters on the inlet lines, but you must pull it out from the wall to get at them. The filters are hard to remove. If something goes wrong--power blip, or sensor something, you have to restart the cycle. There is no way to continue from where you left off. There are features I wish it had: Rinse with warm or hot water, a spin only cycle, And Im in a hurry and it isnt very dirty cycle (Shortest cycle is almost 2 hours). Whirlpool doesnt have a service center for our area. If we need repair we need to take it into town. This is inconvenient.

We have the four-door model, french fridge part, drawer, and bottom freezer. Overall has been a good appliance. Icemaker burned out in third year. Icemaker replacement is very noisy, popping and groaning during drop-out and refill. Noise level otherwise is average.

Washing Machine Model WTW4616FW - I purchased this machine at Home Depot after I had to return my Samsung Costco machine that was recalled due to the glass top flying off. I was attracted to it by its simplicity in design and price. I have had it almost a full year and love it. I like that it has the deep water wash for over-sized items and a full-sized agitator. I was shocked that it was actually Made in America. I highly recommend it and I hope they keep making this reliable machine that gets the clothes clean. Awesome machine without the bells and whistles that I dont expect to breakdown. Way to go Whirlpool!

We purchased a top loading Whirlpool Cabrio washing machine, Model #WTW8040DWO from Lowe’s on October 15, 2015. Since that time, we have had a service call on three separate occasions. The last service call, the service technician got Whirlpool on the phone with their technician. The washing machine would get stuck at 40 minutes and would continue to fill with water, drain and fill with water and would never progress.After the service technician talked with Whirlpool technician, it was explained the machines electronics were so sensitive that the washing machine had to be on an independent CIRCUIT (meaning absolutely nothing else can be plugged into the circuit). We contacted Whirlpool indicating that was not acceptable. Very few, if any houses, have a washing machine on an independent CIRCUIT. Whirlpools response - I have an independent circuit for every appliance in the house. Obviously, she does not know what a circuit is. Totally disgusted. Will NEVER buy another whirlpool product again. Horrible product and horrible customer service.

We purchased the Whirlpool Cabrio washing machine around January 2006, and from the start weve had nothing but problems with this appliance. Within the first year, water was leaking under the washer which was coming from a crack in the plastic housing of the water pump. I replaced the pump myself to save on labor. No big deal. The very next year, I started getting the F51 code and there was no way for me to get around calling a service company to have it repaired. $350 and one circuit board later, it was repaired. It remained working without fail until recently when it began giving the same F51 code. Let me guess, another $350 for better repair? I have to assume that the new circuit board that was installed wasnt any better than the original one that was replaced. I wouldnt put another $1 into this hunk of junk and Whirlpool should be ashamed to have this product on the market. I will never buy another Whirlpool product.

I absolutely hate this expensive piece of junk. I have tried everything, and my clothes are not clean. It is only myself, and my husband, and our clothes dont get very dirty. I would like to send this junk to the junkyard, but I spent a lot to get the dryer with steam that went with the washer. This experience has soured me on Whirlpool appliances, and now I learn they also make appliances for Maytag!

Whirlpool refrigerator runs continuously, but doesnt cool. I have to turn it off manually to cool down the motor. I have to run it on the highest number (5), then freezes some things on the top shelf but lower shelves are warm. We need these refrigerators and freezers replaced with different brands of our choice!

First one had major problems. The bladder they call it. They took out the whole system out, replaced the tube that goes to the top of the refrigerator which is where it always starts leaking so they worked on it three times, junked it, gave me a new one and here I am again same thing. Ruined my hardwood floor and Im stuck with it. Never again will I buy WHIRLPOOL.

In 2011 we bought a Whirlpool Washer (WTW4950XW). We had a one year warranty. There have been problems ever since we bought it. Of course it is no longer under warranty. In the last few months we have encountered brown spots on clothing. The washer has always spent an inordinate amount of time Scanning. It does not matter how much I readjust the load. I ALWAYS must do an extra Spin and Drain. Sometimes Rinse and Drain helps...sometimes not. Sometimes the machine indicates it MIGHT be finished washing but only the clothing on the bottom of the load is damp. It does not rinse the soap out. Recently when I washed my husbands coat several times -- he had to finally hang it in the shower when he bathed to get the soap out.We had repairmen out once when we had the warranty. They said the drainage hose was wrong. We adjusted that. I called Whirlpool more than once about our problems. They said they could not help because we had no warranty. OK. One young lady said we could get a 5 year warranty for $353. For $499 we might get a machine without all the 747 dials and tweets and fewer government, EPA amenities. Whats wrong with this picture? My old washer lasted 30 years. We are very, very sorry we did not repair it. All I want is a washer that will provide me with clean clothing, towels, sheets and blankets in a timely manner. That does not seem to me to be too much to expect. I am considering a washboard! Or the shower for ALL my laundry! I am angry and frustrated. I always considered Whirlpool a good brand.

My 2 year old refrigerator died. I called Whirlpool and their customer service is horrible. Finally after weeks was able to purchase another refrigerator from them directly at a discounted price and they sent the wrong one. I kept it because I could no longer live without a refrigerator. Horrible company, terrible customer service and even worse product.

The electronic panel on my 4 year old barely used wall oven went out when I used the self cleaning function for the first time. It is going to cost $400 to fix it and another $100 to replace the stainless steel sides. They will have to remove to get the oven out of the wall. The oven door is locked and cant be opened so of the wall will have to torn out as well. I called Whirlpool 3 times and have offered no assistance.

Multiple issues with this two-year-old refrigerator. Do not buy! The exterior stainless steel doors rust in sporadic locations. According to a quick google search, it is a widely known issue that Whirlpool has not addressed. We have never used abrasive cleaners, only wipes that are made for stainless appliances. We use them on all of our stainless appliances. The fridge is the only one that now has 10+ areas of pitting rust. It continues to spread! What the heck?Secondly, the ice maker stopped working at 16 months. First it was just the auger that stopped turning. Which was inconvenient but not the end of the world. It still produced ice, but we had to open the door and pull ice out instead of having it dispensed. Now it has stopped producing ice altogether. We had the repair guy out today. Apparently, the motor for the auger and the actual ice maker are not receiving power any longer. The certified tech said it was either the main control board or bad wiring somewhere from the control board to the ice maker.For a small fortune, we can try putting in a new board. If the new board doesnt work, we will then know it is a wiring issue. If it is a wiring issue, we will have paid for a new board that was not needed, and we are out of luck completely on the wiring issue. Part of the wiring is sealed within the freezer door. A new freezer door costs nearly as much as the fridge. Part of the wiring is sealed in the back of the fridge. It is impossible to open the seal without breaking the fridge, because the back is a sealed system. But it does keep our food cold. Just dont put anything the top shelf of the fridge because it will freeze. Thanks for the 1 year warranty Whirlpool! You timed it perfectly! What a joke.

We have had our Whirlpool oven for 3 years now. They make top of the line products and the oven cooks very well. I have cooked a lot of cakes and cupcakes in my Whirlpool oven. If I had to buy another oven it would be a Whirlpool.

The refrigerator fits perfect in my space, keeps frozen (ice cream is creamy not a frozen block ) and cooled foods well. I love the glass shelves. I purchased 2 more bins for the refrigerator door, now I can get all my spices and condiments on the door as well as lots of other things. The freezer has racks instead of glass shelves. The top shelf is adjustable, that is nice in order to use more space. I love the ice and water on the outside of the door.

I bought a Whirlpool washer (model wtw57esvw1) about 17 months ago. In that time, the same part has gone out three times. It happens every 5 to 6 months. The part runs 97 dollars plus labor. In the mean time, I am without the use of my washer. They say they are sorry, but they only cover their product for one year. After that, you have to buy their extended warranty so you can get it fixed by them. I feel that if I pay that much for a product I should expect at least 3 years without having to repair every 6 months! I have no washer. I am giving one star only because I have to.

I purchased a 50-Gallon Electric Water heater in 2006, sure it lasted and worked well for quite a few years; however, in August 2014 my power bill started to rise dramatically, I live in Arizona and $300-$400 power bills are the norm in the summer months; however, a $700.00 bill will immediately be noticed. I contacted the power company and they sent a tech over who performed a lengthy diagnostic and determined that my water heater was running constantly thus accounting for the great increase in power, I contacted Whirlpool and received 2 heating elements (no charge) which my pricey plumber replaced.The problem still remained and I contacted Whirlpool again and again trying to get this issue resolved. I paid less than $400.00 for the heater installed and since Ive been having the issue Ive almost paid another $400.00 in labor costs trying to get a resolution. Ive decided to get another system and my only reason for posting this is to inform all that the Whirlpool heaters seem to be very problematic, like others Ive had plumbers decline my business when I inform them that I have a Whirlpool tank with the Energy Smart module.

Just bought the Whirlpool 3.5 cu ft, Top Load HE washer (model WTW4815EW), but of course, the sales person did not explain that HE meant LOW WATER USAGE. Wish I had done my homework. FIRST LOAD, clothes seem to be beaten to death, and must pour in detergent before you load clothes. So, Oxyclean detergent I always used in my regular (NOT HE) washer put a hole in one towel and discolored (faded out) the others. Also seems that the fast and hard agitator would not (logically) last very long. It seems to be working very hard. Im SO disappointed. Called Whirlpool to say I dont like it. They said to call Home Depot and see what they will do about an exchange. When I did, my sales person said that almost all the washers he sells are HE. I want the old type washer back that allows me to add more water if I want, change the cycle and water levels at my discretion, add detergent when I want to, and soak clothes if I wish.

I am a working single man. I needed a used washer. I shopped the new washers but they were a lotta money. I seen many of them were without agitators. Well heck... who am I to judge the progress in technology?? So, going around to the used appliance store I run across this Whirlpool Cabrio. OK, Whirlpool meant quality my entire life. So, I bought it. MASSIVE MISTAKE!!! This POS is no washing machine. I dont know what it is, but it is NO washing machine! It is a machine that runs a very few gallons of water into a load of clothes and makes them wet, and that is about it!!All I know is the federal government is dropping the ball on this situation BIG TIME!! To allow a company to foist off on consumers such a PILE OF JUNK!! The pile of crap is PURE junk as far as simply doing its job... washing clothes!! It is a DISGRACE of an American product, and I will NEVER buy anything made by Whirlpool the rest of my life!!I took the device off the lid that tells it when the lid is closed, and just stuck it in its receptacle in the body... so I could raise the lid while it is running and watch this POS in action and try and figure out what the hell is going on. First big problem is it NEEDS an agitator!! Obviously Whirlpool had not figured out how to make the clothes circulate without one. Second is the water level (no matter what cycle setting) is obscenely LOW!! The clothes do not circulate AT ALL, and about 1/3 of them do not even get below water level for the entire cycle!! What I am forced to do is use a water hose and run a lot more water off into the tub just to get the clothes in the damn water!! And ever at that, the clothes still do not circulate AT ALL!! They just rub up against each other!! And I have to use twice as much soap than called for!!

We replaced older GE with the giant front load model that can do king size sheets and comforters. It has worked like a champ. It was a bit more but worth it for us. In a year and a half no issues no problems and I like the control lock feature so I dont keep hitting it off when I go thru the laundry room to the garage.

I purchased an over-the-oven microwave in November 2020 (Model # WMH31017HZ). It worked until March 2021 then began tripping breaker. The Safety department at Whirlpool stated that I have to get a dedicated circuit. After spending an enormous sum to get that dedicated circuit the microwave worked until April when just opening the door caused a spark that the electrician and I observed. By now I am sure that I purchased a defective unit but Whirlpool was not believing it. (As as aside, expect to stay on hold for at least 10-30 minutes when you call Whirlpool).May 7th the serviceman from Guincho ordered parts that was needed to repair the oven. As of May 30th the part still had not arrived. Finally, after multiple calls and excessive hold time, Whirlpool agreed to refund my purchase price and as of this writing on July 26, 2021 I have not received it. In the meantime I purchased another brand microwave and have to look at their defective one until they decide to pick it up. They have lost a customer.

I purchased the Whirlpool Cabrio about five years ago. Last year, the motherboard had to be replaced. This year, it started load balance issues on the spin cycle; in other words, it wont spin without sounding like its going to tear itself apart. It cost $100 to have someone look at it, and was going to cost almost $400 to repair, and whats next? I spent a lot of money for this machine, and Whirlpools answer was to offer me a discount to purchase a new Whirlpool. Do I have Stupid tattooed on my forehead? I will never buy a Whirlpool again!!!

This washer was expensive, platinum line. Clothes never smelled fresh and clean like they should. There is not enough water to cover and clean. After 4 years it started smelling dank and unpleasant even after cleaning cycle is run. Now I discover it has been leaking for quite a while. It will be 6 years old in July. The top wont stay up. This happened months ago. The part alone is 250.00 according to several sites. I just prop it up. Very displeased with this poorly constructed, expensive rip off!

August 26th 2014 purchased a NG (NO GOOD actually natural gas) Whirlpool water heater from Lowes. Model No. N40561-403. Installed it and everything was fine until this morning August 29th 2014. The indicator light was out and so was the pilot. Tried to light it without success. Called Whirlpool and they are sending me a new controller that now needs to be installed. Called Lowes and they will not take it back. Wish I would have found this site prior to this costly fiasco. Waiting on part now and I will keep you informed as to my progress. I have a feeling this is going to be 2 days wasted and $367.00.

We bought a Whirlpool washer in 2010. It started making a loud noise on the rinse cycle in 2012. We called Whirlpool. They sent out a repairman from A and E Repair. Was told tub bearing shot, repair over $700.00. Contacted Whirlpool, was told machine out of warranty. After talking to them, they agreed to send parts if we paid labor. Machine lasted less than a year making the same sound again. A and E sent out same thing, bearing gone. Repair cost $997.17, charged us $136.74 service call after 2 minutes to shake the drum and saying same problem. Was told by Whirlpool, no warranty, tough luck.

Whirlpool dishwasher Wdt790slym1 - This is the worst dishwasher I have ever bought. The top rack assembly is made of all plastic and started falling apart within 13 months of purchase. I have had to order the same replacement parts numerous times and have reached the end of my patience. Buyer beware!!

We purchased a Whirlpool oven a year and a half ago. Today the interior glass exploded while cooking frozen French fries. Whirlpool customer service indicates that this is unusual. Whirlpool indicated that the only way they will repair it is if we pay $375. We declined to pay an additional cost for this product which failed to function safely. In a quick Google search, it appears that the oven glass fails more frequently than represented by Whirlpool. We are disappointed in this product and the companys customer support and lack willingness to correct a product safety issue.

I bought the french door refrigerator Sept 2014. Recently the change filter light came on so I bought the filter. I read the instructions and then when I went to install it, the filter door would only open about 10%. I called Whirlpool and explained it was obviously a manufacturing error. They didnt care. Out of warranty. Everyone can make a mistake but when you wont own up to it and take care of it, that defines your character or lack of it. I think I will video the whole thing and put it on YouTube.

Our side by side refrigerator is 2 1/2 years old. The LED lights are not working. Had to call repair service because one cant get into the housing without a service tech No9 normal screw in light bulb to replace 2 burned out light bulbs AND pay for the service call is $475.00. THIS IS HIGHWAY ROBBERY. I would expect to pay for a major repair BUT A LIGHT BULB. DO NOT BUY A WHIRLPOOL REFRIGERATOR WITH LED lights. This is a major flaw in their manufacturing and If they go out again the fridge will go to the landfill.

I have used Whirlpool products for over 30 yrs. This is the worst made product I have ever purchased. The ice maker doesnt produce very much ice. The cold water on door isnt cold. There is too much wasted space in freezer and refrig. side. You cannot get anyone to call you back to call for help. I contacted Whirlpool over a month ago. No return call yet. Consumers beware!! Model no. WSF26C3EXF01.

It seems the quality issue of the LED of the washer Whirlpool Cabrio. It was broken from the screw part of the glass and the plastic/alloy and the glass. They would charge me $416 to replace the LED but I rejected and was still required to pay $85 for labor fee. I called the company and they didnt admit that was a quality issue but I just found many consumers had the same problem. If someone would like to have a lawsuit, please contact me and I will join.

This is the second time since I have had the fridge in September 2011. I had to have a new compressor installed about two months ago, and now, it is doing the same thing again. I had lost all my food before and its happening again. Last time, it took over three weeks before the fridge got fixed.

First twice the frame that holds the crisper drawers broken. We bought parts and fixed worked for only short time. Second we bought extended warranty from Home Depot for 5 years. At about 4.5 years ice maker started freezing up. The valve that controls the amt of water that goes in was broken. Had it fixed under warranty. Started having a little problem with it in a couple months. Lasted 8 months. Broke again. Froze up. Had to pound on ice maker compartment door to get open. Once again water overflowed. Froze everything up. Called. Of course our of warranty now expired. Called the guy that put the ice maker repair parts in. The part under warranty but now I have to pay for labor and them coming out to look at it. Now why would I want to put another defective ice maker in. I called Whirlpool. They didn’t care. We have many Maytag appliances in our home but they will be the last. The appliances they make now are cheaply made.

We purchase all Whirlpool appliances for our new house in Florida in late 2015 from Good Deals Appliances. First repair before 1 wk in-house was the dishwasher. Wires were not connected. Now it is the refrigerator (French door refrigerator model K44913210). We reached out where we purchase the appliances and they gave a number of repairman to connect. He came and told us the compressor & evaporator & valve needed replacement, We found that hard to believe that a 2-yr-old refrigerator needed all this repair. Called another repairman to hear same thing. We were also told this problem is so common with this model. Called Whirlpool. They sent a repairman out. Said same thing first two said. They are paying for parts but not labor. We were told by last repairman that this refrigerator hasnt worked from day one. Passed info to Whirlpool and no comment. We paid a lot of money for an upgraded refrigerator to have it quit in 2 years. Totally not acceptable. On top of this the parts may not work for more than 2 years again. Okay Whirlpool who is going to pay for all the ice & dry ice, the other two repairmen that came. The repairman you sent was double the price of other 2 & will not come back till we pay. We will pass our experience with Whirlpool on to all friends and friends of friends.

Agreeing with many. How disturbing to buy a Cabrio Whirlpool washing machine about 5 years ago. I might as well go down to the river and wash my clothes. The bearings went out which means I have to be the spin cycle. I am hanging out my clothes on the line - very wet - until my husband buys the part and fixes it himself. I had my maytag for 25 years. An awesome, dependable machine that we laid to rest because of rust. We should have gotten another drum instead of buying this machine. Where are the engineers that are making dependable appliances to last a LONG time? We have not gotten smarter. Or we only care about the all mighty dollar. Make something to last a short time so that you have to buy again. We will do some extensive research the next time we buy a washing machine. Do not buy this machine!