We remodeled our kitchen and my wife liked Whirlpool, I didnt, but I went with her since she got a good deal with Lowes. We bought a microwave, dishwasher, stove, and fridge. I cant wait till all of it craps out! Going back to Sears! In less than a year I have replaced the stove and stove, the fridge sucks. The fridge already had a defect with a water leak, damaged my hardwood floors!!!! Still waiting on Whirlpool for my floors. The dishwasher never cleans, it always stinks. The stove does not self clean, the handles dont stay tight, shall I go on!

I purchased model FG1F4040SEPV Whirlpool water heater from Lowes about 5 years ago and have had to literally replace the thermocouple each year. At least 3 of these years we have had to pay someone to fix this for us until we learned to do it on our own. Im very surprised Whirlpool didnt recall these water heaters and make it right for their consumers. What this did for us was confirm that we will never purchase another Whirlpool item ever again. We are switching over to Kenmore!

Approximately 2 years after purchasing a Whirlpool Gold side-by-side/counter depth refrigerator, I noticed cracks on the interior walls. This was in 2011. First, I contacted the service contract people. They told me this was not covered under the policy. Next, I wrote & called the company. They told me they could send someone out to EPOXY the walls. I told them this was not at all acceptable to me and that I believe this is a defective product. I have never heard of this happening to a refrigerator. I am also quite concerned that there are toxins emitted through these cracks. After a time with no response, I wrote them again.This time, they referred me to Ms. Alicia ** at the Exec. Offices. She wrote asking me to call her. After making several calls & leaving messages to no avail, I wrote her asking that she kindly write back to inform me what the company was going to do about this defective product. I cant help thinking they did not want to commit to anything in a letter because I never heard from her or anyone else at Whirlpool. Small Claims Court cannot help as the company does not have an office in New York. I am very worried about the possible health hazard this possesses. I am very careful to completely cover all food inside the refrigerator. At this point, the cracks have increased in size and new ones have appeared. I am very upset over the lack of concern and lack of response from Whirlpool.Ive owned many Whirlpool appliances through the years and trusted the brand. This is not a cheap appliance. Consumers dont expect to spend a few thousand dollars on a product just to dump it in a year or two. Given the size of the Whirlpool Corp., anyone would think they would simply replace their defective product to keep their reputation if not for the health concern of their customers, which should be a priority. Over the past few years, I have had increased respiratory problems and so have other family members. I believe its due to the emissions from the cracks. I will have to dump this defective refrigerator before it gives me cancer! Thanks Whirlpool, great doing business with you.

I bought a new washer thinking I was upgrading. Wrong!! Well the new so called technology they put into these machines is overrated. They took a good thing and instead of advancing they have took two step backwards in time. I wish I had kept the old washer I had. I think I would rather use an old time wringer washer my great grandmother used. They are probably faster by hand. This new Whirlpool grabs every string on my hoodies and twist my clothes so tight in knots. I cant even remove my clothes until I fight and get mad enough to write a review. Whats up with these new washers?? Get rid of the slots on the Agitator!!

We purchased a Whirlpool conquest from Lowes in 2009 and purchased a Lowes warranty. About 2 years ago we started seeing hairline cracks on most of the drawers and shelves. I complained about it last year and a lady from the Facebook page did offer 50% off new ones. Since then we have not been able to afford to get any, and today we lost our last shelf. If I wouldnt have checked it, it would have broke along with anything on the shelf. I have never seen such horrible parts. We have another small very old fridge that has help up better than this. At this point I will never buy another Whirlpool.

Whirlpool refrigerator runs continuously, but doesnt cool. I have to turn it off manually to cool down the motor. I have to run it on the highest number (5), then freezes some things on the top shelf but lower shelves are warm. We need these refrigerators and freezers replaced with different brands of our choice!

I purchased Whirlpool Slide-In 30 Gas SS Conventional Range. Terrible product quality. After about three years of use, the range shows an error message cooling fan is too low. I wasnt able to use the oven. Abt Services came in to do the repair. One month after the cooling fan was installed, the same message came up again. When Abt Services replaced the cooling fan again, the display was completely out. The cost of the repair parts is over $800. Are you kidding me! I paid $1500 for the range. Now I need to pay $800 to repair. Whirlpool didnt offer any discount for repairing the defective product but offered purchase similar product at a discount price. I will never ever pay a dime for Whirlpool product. It is a nightmare using the product. I learned my lesson. No Whirlpool product again in our house.

I bought new and both have broken over and over. The oven takes forever to heat up. The fridges ice maker broke and then the defroster in the fridge side broke. Dont buy Whirlpool.

My wife and I have had a Whirlpool Gold 5.8 cu ft gas range for just 5 months and have already begun to have intermittent trouble with it. She can use the oven to bake cookies in the afternoon and then try to bake dinner a couple of hours later and the oven will not preheat no matter how long she waits!! This has happened three times now and we are waiting for a service technician to come out.. Pretty sad when you buy a top of the line appliance and begin to have trouble so soon.

I bought this Whirlpool Cabrio washer three and 1/2 years ago and the assembly which is basically the transmission and the assembly which is the agitator is out! Needs replaced! This is complete crap! The new parts will costs over $500 bucks plus labor! Ridiculous! My last washer which was a Maytag lasted me 20 years! What a piece of junk! Now I have to. It a new washer! No thanks to you Whirlpool! I will never buy another Whirlpool appliance again! Neither will my family or friends!

I bought a Whirlpool Gold refrigerator four years ago, June 2012. Today, 9/20/16, I found out that the ice maker has to be replaced to the tune of $350! The repair person told me that Whirlpool has the worst track record, and of his service calls, he has at least three to five Whirlpool refrigerators per week! This is a terrible lack of quality. When youre spending over $2,000 for a refrigerator, you expect it to work for more than four years. Not only that, but I have e-mailed Whirlpool Customer Service twice and have been ignored completely. This is my last Whirlpool product, and I urge you to stay away from them. Samsung has a much better track record.

Bought this washer/dryer set Jan 2020. No agitator but has nubs in the bottom. Huge washbasin that will have 5” water in the bottom. I watched the was cycle and my Nursing scrubs NEVER went underwater...ever. Yes, we made sure the center was wide open and didn’t cover the center, at all. Filled the basin 1/3 full. My daughter’s sweaters had been rubbed together so aggressively in the basin they were unwearable because the knit was pulled and fuzzy. Looked like they were run over in the street. Soap never rinsed out of the clothes. Two daughters developed skin rashes. After I took my clothes to a commercial washer and rewashed them, no more rashes. My mom called Whirlpool. They tell us use NO MORE than one teaspoon laundry soap. LOL! There isn’t even enough water to get the clothes wet! Try Deep Water cycle... Got 6” of water. Load requires an hour and 15 minutes to wash!! Machine is outrageously loud. Now the dryer... Takes over an hour to dry clothes. Not towels or jeans..just cotton t-shirts, nurse scrubs, socks. Takes two dry cycles. Bottom line? Two and a half hours to get one load of clothes that have soap residue and aren’t clean. Whirlpool is aware. DO NOT BUY these! You will regret it!

Ive owned this Whirlpool, bottom freezer refrigerator for two and a half years now. About a year ago I began to notice water on the floor in front of it. I had the ice maker hooked up, which I never used, so I disconnected that. The problem continued. I discovered that the bottom of the freezer compartment would fill with ice and once full the next dose of water would flood the surrounding floor. I have cleared the ice out, on a weekly basis, but have still had the water flow onto my floor. Its a daily thing now as Ive gotten tired of pulling the unit out and removing the ice build-up on a weekly basis. My replacement refrigerator will not likely be a Whirlpool of any model.

We bought our Duet washer in 2007 with a three-year warranty. In 2010, the washer started banging so we called it in for repair. It was determined that the bearing on the drum was bad, so the entire drum assembly was replaced because the poor design of integrating the bearing into the drum. Almost one year to the day, our washer started banging again. The washer is no longer under warranty. We were told the parts are around $400 plus and another $400 for labor.The repairman was from the store we bought the washer and he is a certified Whirlpool repairman. He related to us that this is a very common occurrence for Whirlpool washers because they are using cheap foreign made bearings. He services this problem on a weekly basis and Whirlpool will not do a recall because unless it is a safety hazard, it is not a concern to them if consumers have to pay out the nose for cheaply made parts. This repairman informed us that during training at a Whirlpool class, he learned that on the main board of the washers, they could put a 2 cent lamp that would indicate a bad board which would simplify diagnosis, expedite repair and reduce service time, but Whirlpool wont do it because it isnt cost effective. The repairman told us that we can call customer service until we are blue in the face, but Whirlpool wont give a ** because it is out of warranty. He sees this happen all the time with Whirlpool. My wife called Whirlpool Customer Service just to be told we are ** even though the cheap, crappy bearing that went bad was done under warranty, a year earlier.Well Whirlpool, I guess you lost another customer who will make sure that you lose a lot more customers. We are going to take our business elsewhere and we will make sure all our family, friends, neighbors and coworkers know how bad your customer service and poor attitude is toward consumers. If you cant back your products when you put cheap foreign garbage parts in your product, then you need to lose business and get out of the market.

Model number wrf990slam00. I purchased this French door refrigerator in September of 2013 (less than two years ago). Our freezer stopped freezing a month ago. Knowing it was out of Warranty we had a non-Whirlpool related repair tech out. He said the compressor was going out, he said to call Whirlpool because this should not be happening on a fridge less than two years old. I called Whirlpool. They offered me a extended Warranty knowing the issue for $320 so I accepted since a compressor with labor is much more than that. Whirlpool arranged for a repair person to come out. The guy hardly looked at my fridge, didnt hook any gauges up and said maybe just see it in a few days it works again... after asking ME for a thermometer to check the temperature! I told him well we had a previous repair person out and he said it was the compressor. He said hed have to have someone else come out because he doesnt know anything about compressors. Um ok why did they send you out then! So the following week I get a call from a different guy with the same company saying my parts were in and they were going to come out and replace them. I said I thought the guy didnt know what was wrong with it. He said oh well its the compressor and evaporator! Ok well I guess comes fix it then. They came out replaced the parts. Within 36 hours the freezer was working again, ok great! Well a week later we had people over and we bought ice cream and put it in the freezer. A few hours later we pull it out and its melting. Called Whirlpool again, they sent a second company out. The guy hooked up his gauges and said it was definitely leaking refrigerant and the fibrotic in the ice maker was broken. He said he couldnt fix it because the company that replaced them is responsible for it, and that in this type of refrigerator the compressors need to be placed a certain way or they leak which he suspected that was the case. Called Whirlpool, they scheduled for the original company to come out. After 2 times of them not showing they finally came a week and a half later. The guy hooked up his gauges said it wasnt leaking and that the other guy didnt know how to read the gauges. He looked around for a bit, took my drawers out then put them back in and broke one of the brackets, then called the tech line and said its probably an internal leak. He said he needed approval from Whirlpool to look any further. A few hours after he left the refrigerator got warm. I called Whirlpool to expedite the claim and they said the company hadnt made a claim yet. Ok great. I have a two-year-old and Im pregnant and we have no refrigerator! Called the next day. Whirlpool said the refrigerator is now too expensive or not repairable and they are going to make me an offer on replacement. Ok great! Well not so much. I call a few days later to see where the heck my offer is and they tell me sorry we will only refund your Warranty What! My fridge is less than two years old and I paid $2100 and it is not repairable and thats all you will do!!!! Im in the process of fighting this but I doubt they will do anything. Just dont ever buy a Whirlpool and if you do buy the Warranty the store offers! Each repair person that came suggested the same thing and said these new Whirlpools are junk and have had many of these refrigerators do the same thing. Whirlpool makes tons and tons of money making these cheap refrigerators but does not care about the customer whatsoever! Whirlpool has lost my business forever and I hope more customers because of this review.

I purchase this machine over 15 years ago. It’s still working, washes the clothes. The only problem the section where the bleach is poured is completely rusted out. The machine has definitely lasted beyond the 15-year cycle. I intend to purchase a new one. I probably would buy the same brand.

I bought this Whirlpool french door, bottom freezer refrigerator for $2100. In 10 years I have replaced the compressor three (3) times. Bad design and a real piece of crap! I was told by Sears that all Bottom freezer Whirlpool refrigerators are made by Amana. That is why I bought the frig. Ive had wonderful experiences with Whirlpool and Amana product in the past, but this time their design is so flawed.

Ive spent more repairing this washer than what I paid for it new!!! Its really ridiculous that Whirlpool isnt more responsible for their equipment that doesnt stand up to their name! Ive replaced more things than I want to type but just to start the computer board, pump, bearings just to name a few. Each time I had my repairman out it was a minimum of $300 to repair. Ive had my repairman out 5 times to repair things. Thinking each time its cheaper to fix it than buy another which I surely didnt think I would be repairing it several time! At this point Im just sick to death that a washer that is for a home of myself and my daughter has broken down so much. I cant imagine what a family would go through. Even after all the repairs it still isnt right but Im done sinking money into this sinking ship of a washer! Its loud constantly stops due to un level so I have to move the clothes around usually having to repeat this several times before I can get the load to finish!!! Then they come out wrinkled more than they went in and I have to iron clothes. A person should NOT need to iron! May as well wash them in the river on a rock. It would be easier!!! SO DISAPPOINTED!!!

Last year I purchased a Whirlpool washer at the suggestion of a friend who works at Lowes. It was dented and reduced, but my 20 year old Maytag, although still chugging away, was due for replacement. Am I sorry I did! My husband has recently broken his hip and we were caught in Hurricane Matthew just 1 day after I brought him home. We were forced to evacuate. Upon returning with a mountain of laundry, I found my washer lock light blinking although the washer had not been running when we lost power. I tried opening it but could not. I unplugged and reconnected power to no avail. I called customer service only to find we had to wait 2 weeks for a Whirlpool repair person. He arrived yesterday (Oct 26, 2016) and charged $95.00 to tell me this was an almost universal problem with Whirlpools and the company was aware of it. He called this morning to tell me the required part would cost $495.00! The entire washer cost approx. $500. He stated that he thought Whirlpool should have covered the cost as it was not far out of warranty and a known defect, but he could not get Whirlpool to assist financially. I tried calling myself for an explanation of the fact that they knew these machines had a defective part and yet they sold them. I got a song and dance from the rep. Although my husband was unable to help and I am a 65 year old woman, I went out and bought the cheapest machine I could and manhandled it home and connected it. It is afternoon and I am on my 4th load of well overdue laundry, no thanks to Whirlpool. I intend to make this story public through every internet forum I can find. I have a large extended family and friends and I will make sure they do not purchase Whirlpool appliances if they are looking for a good product and good customer service. I will also be sure to never buy a Whirlpool appliance again.

My fridge is a French door-type with two doors on top and a pull-out freezer with a ton of room! There's water at the door and an amazing ice maker inside the freezer. Two drawers for veggies, fruit, meats/chicken. And a retractable shelf to make room for larger, taller items.

Very durable. Not pretty but will last a long time. The dishwasher will run forever. The appearance is bland so the product is nothing fancy. It gets the job done. The machine is very quiet. I think this feature is the best one.

We bought this 26 cu ft fridge from Nebraska Furniture Mart in April 2017. In November stopped making ice. Was repaired. Now it’s not working again. Multiple enquirers shows this is a common problem with this fridges. I’m debating whether it’s worth the effort to repair it or just put in junkyard. WORTHLESS piece of shiny metal.

When you purchase a Cabrio high efficiency washer dont expect clean clothes! But, you can expect holes, torn and, smelly clothes. It takes a ridiculous amount of time to wash. The machine I purchased has a glass top but its dark and you cant see into the machine so that was a waste of money! If you wash clothes in 1/4 depth of water, nothing gets clean. Who even designed this disaster? I had enough common sense to know it was going to be bad but the salesman at Lowes informed me that ALL washers were high-efficiency and getting a tub full of water days are over. I wish we wouldve just paid for repair and kept my old washer. I hate doing laundry with this machine! I use to be able to wash my blankets, pillows, curtains, throw rugs, even car mats with no problems. Not anymore! This machine couldnt handle it. You ought to see my sheets and shirts when theyre done. They come out twisted up so tight I have to untangle them before they go to dryer. What a horrible nightmare of a machine! If we were not out so much money Id send this machine to the junkyard and get a real washer with realistic amounts of water! How are you saving anything when clothes require 2 times to get somewhat clean??? If youre reading this and considering a high-efficiency washing machine, DONT DO IT!! You will regret it. Im counting the days when I can junk mine!

Our Whirlpool refrigerator, model MODGI5FSAXVYO, began leaking water from the freezer onto the floor about 3 months ago. We purchased the unit in January 2011. We had to keep a towel on the floor to absorb the moisture. Our troubles began after the freezer door was left ajar and the interior became quite frosty. We had turned off the freezer several times to defrost but nothing helped until this morning when I read the comments of Marea of McClellanville, SC and Ruth of Vavenby, BC.I then decided to begin exploring taking apart everything until I reached the freezer unit in the back of the freezer. I discovered a lot of ice with the ice blocking the drain hole which is supposed to drain condensation from the freezer fins to a drain pan in back of the freezer. Apparently, leaving the freezer door ajar caused the drain hole and surrounding area to ice up. Condensation from the fins would keep dripping until it overflowed onto the bottom of the freezer until it filled up with ice. The water then had nowhere to go but out of the freezer onto the floor. The simple solution to this problem is to turn off the fridge, empty out the freezer and allow the frozen drain hole to thaw out. You can easily remove the back panel of the refrigerator to see if water is then draining into the drain pain. Good Luck! Ed

I purchased a Whirlpool refrigerator in 2012 and now it does not work and Whirlpool says a 1300.00 refrigerator only has a one year warranty. Please do not purchase a Whirlpool brand because they do not live up to their brand name.

I paid for an extended warranty. Dishwasher not functioning properly- it stops mid-cycle. Had a tech out twice who insisted nothing was wrong. Extended Warranty customer service refused to honor my claim. Will never buy another Whirlpool product again. And buy an extended warranty! SAVE YOUR MONEY!

My refrigerator was purchased in May 2014, and died in August 2015. Before it died, it produced a very loud, rattling noise for two days. Thus, the refrigerator cost me $100/month. It does seem, upon reflection, I would have been better off buying a piece of junk for $50. It would have lasted longer. Additionally, the so-called stainless steel started rusting all over the front surface, first popping up in one spot, then another. One year old, rusty and dead. Great job Whirlpool. Buy American.

Bought this new in Oct 2012. A week back stopped working. After a week found out it needs new compressor and will cost 1,096.00. Paid 2,100 for this new and now need to buy another fridge but not this make.

This 29.5 cu foot fridge will not keep a steady temperature and it has had 5 Warranty visits in its first 3 months since new. It has had several Large components changed out including the Freezer door, water valves, electronic boards, gaskets, and more. I was NOT able to get it labeled as a lemon and returned to Lowe’s simply because I accepted Warranty work to be done in the first 30 days which then disables any chance to return the unit. If I had asked for it to be returned in the first 30 days with the First bad issues I could have. Now I am stuck with it and I dislike the fridge and will never buy another Whirlpool or any other appliance from Lowe’s.

Whirlpool Refrigerator model #GI6FARXXY0 - Bought this refrigerator at Las Vegas Store #3305 Home Depot, 12/07/2012. July 2014, the ice maker stops working. I replace it with another Whirlpool ice maker and that one stops and leaks water from the dispenser all over my floor. Im on my 3rd ice maker and its not working! I have no warranty but still...a refrigerator should last longer than this at these prices. Im trying to research problems with this refrigerator and it looks like now the refrigerator model has been discontinued! Cant find anything on it. I paid close to $1,800.00 and it lasted 1 year 1/2? Its turning into a money pit. My question is... after looking at all of the complaints concerning ice makers and water leaks on Whirlpool refrigerators... why hasnt Whirlpool addressed this problem with a recall?? Obviously, these ice makers are faulty even the ones you replace them with. The repairman told me there are no warranties and they would not take returns on them. Whirlpool knows there is a problem and doesnt address it. Consumers should be protected from businesses that know of problems and refuse to take care of them with customers. They are still selling faulty Whirlpool ice makers??? I paid extra to have a working ice maker and expected it to last more than a year and half for the price of this French Door, bottom freezer, refrigerator did. The doors look terrible as they do not clean nicely and leave streaks. From the looks of some of these complaints, this may only be a beginning of problems with this appliance. Totally disappointed in this product. I know I wont be looking at any more Whirlpool products. Im disgusted with their faulty products and no accountability. If theres a recall, count me in!

Whirlpool Gold Series Dishwasher - I wish I had discovered this website BEFORE I bought this piece of trash last year to replace our antique Maytag that ran like a champ for 10 years. But after 10 year the gaskets wore out and it started leaking. Even at ten years old that Maytag cleaned and dried better than this brand new Whirlpool. My complaints are the same as everybody else here. Doesnt clean even slightly soiled dishes and then it doesnt dry any of the silverware, or plastic pieces like measuring cups and tupperware. All are totally wet and need to be hand dried. So, why am I cleaning the dishes beforehand and drying them after??? The only good thing I can say about this unit, is that it is quiet. But, as my husband said, so is a brick, and a brick would be just about as good at washing and drying our dishes. Buyers Beware!!! This is a terrible product. Turned me against Whirlpool appliances forever.

We purchased this Whirlpool electric range model WFE361LVT on October 20th, 2011 and on November 26th, 2012, the oven stopped working. When the customer service agent answered my call (after being on hold for 21 minutes), she set up an appointment for a repair person to come out to look at it for $79. I cancelled the appointment and looked up the issue and the part number. After doing research, I saw that were not the only one with a problem with Whirlpool products and customer service. How sad that this is the best made in America company can do.

Washer keeps saying F1 and it wont spin. In the middle of load it will stop and it would say F1... It started just a year when we bought it. Now its two years. Its really broke. Before it would say F1 then I give an hour then try again and it works but now no matter what I do it really wont work... I dont know no one who could help me whats this F1... So sad. Its not cheap washer but its junk.

The door can be slightly open on the model GSC25C4EYY02, and the alarm will not register. Ive come home on too many occasions to find the food no longer at a desirable temperature. Im very bummed about this refrigerator choice. The refrigerator door open alarm is useless.

I have a one year old Whirlpool refrigerator which was fine for 6 months. Since then it has been a nightmare. If Lowe’s had not intervened on my behalf, I never would have gotten service. Have had at least 6 service calls, 2 new ice makers and various other parts. It should be bright yellow.

We purchased a Whirlpool stove a year and half ago. We were cooking and kept hearing (tick, tick, tick) noises. Couldnt figure out what it was. After removing the pot there was an area of 2x4 inches that had melted in. Not sure where the glass went. But it looked like a chip but on the surface.

In July 2012 I purchased refrig, ed2khaxvb (model #). By Oct. 2014, after numerous service calls to unplug ice blocking chute, an ENTIRE door was factory ordered and DELIVERED. Feb 2015, A&E service installed new door. Later that day, I opened the freezer door which had insufficient suction and ice is again sliding down the chute to the floor. The stress this has caused me (87 yrs old). Case #, phone and ref..nos. could fill a book. PLEEEZE HELP. What can I do???? Ty.

I have read the reviews and agree with all negative comments. There is no point in investing in a high efficiency machine when I have to rewash many dark items several times in spite of always adding the extra rinse cycle. The clothes appear cleaner if I do not add liquid fabric softener, but as I prefer to use my clothes line when possible, I am unable to use fabric softener. Also, although it is supposed to be a high capacity machine, I only fill the tub about one third of its capacity, hoping this will increase the cleanliness of your clothes. It doesnt seem to help.I have contacted Whirlpool several times and the final suggestion was that pay for a technicians visit, approx. $100, plus extra for repairs. I have decided not to throw good money after bad and to buy another brand of washer. This is the WORST appliance I have ever owned even though it is supposedly high-end. PLEASE do not buy a Whirlpool appliance. If the Cabrio washing machine is an indication of the quality of their appliances, you will be wasting your money.

We purchased 3 Whirlpool Gold appliances, fridge, range and over-the-range microwave in 4/2011. Since that time, the fridge needed repair, the microwave door had to be replaced and the range had to be repaired. Now the heating element on the microwave went and Whirlpool will not fix the problem. We purchased the extended warranty through Whirlpool and they are saying it is not worth fixing. We paid $470.00 plus tax and install and now all they are giving us is $348.00. Since we have had repeated problems with these appliances, why not just fix the problem or replace the microwave??? What Whirlpool customer service told me was that would be options for us if we did not purchase their extended warranty. Tell me, is that fair? The cost to repair the microwave was $388.00 and they are giving us $348.00 - do you not think for the $40.00 difference, it would be worth to spend it to keep us happy. We will never purchase another Whirlpool product again and will tell everyone we know not to buy their products.

I purchased a washer/dryer around March of this year. I have nothing but trouble out of both of them. It doesnt matter what cycle the washer is on. Its like it has a mind of its own. It may wash; it may not. Sometimes, it takes over an hour for it to finish washing. The dryer sometimes dries on one cycle; the next time, it wont. Who would think a brand new appliance would do this. Every appliance in my kitchen is Whirlpool. They dont give me any problem, and I use them everyday.

When you first get the washer it looks like it can get the job done. Its the brand name and you trust to get the best clean from the washer. After a couple of months I dont see them clean. It washes with a couple of shakes back and forth and when my clothes are ready they seem like they were dipped in water. Not clean. It has all these fancy buttons for all different types of cycles and loads and they all seem to wash the same. As a mother of 3 kids I want my kids to put on CLEAN clothes. Not clothes that look like they have just been dipped in the water with detergent. I feel a good on cleaning board and my hands do a lot more than these high priced washers.

I purchased a new home in 2005 and equipped the kitchen with Whirlpool appliances. Every single appliance has broken at least once. The refrigerator ice-maker has been repaired once and replaced twice. Some of the control panel buttons on the dishwasher work some of the time. Other times we have to strike the panel to make them work. Weve had to replace the handle on the microwave door twice at nearly $50 a pop. And the motherboard on the dual-oven has been replaced once. I will NEVER purchase another Whirlpool appliance for as long as I live.

I purchased a new Whirlpool top load washer and dryer in 2012. I heard all kinds of crazy stories about all the new machines, so I tried to stay with the regular top load style. About 6 months ago my machine seems to have lost its mind! It forgets where it is in the cycle and pulls hot water when it should be cold and the washing machine has even overflowed all over my laundry room floor. I tried unplugging it, but thats just a temporary fix, it goes right back to its antics! I had my last washer and dryer for over 12 years. Im really upset that I spent a small fortune on this machine and now it needs repairs! Repairman is scheduled for next week. I will never buy Whirlpool again! JUNK!!!!

Purchased on Nov 2010 at Lowes. Washer machine sounds like an airplane on the wash and worst on the spin cycles. Bearings are gone!! Customer service was no help. Basically was told I was ** out of luck. Have service bulletin addressing this issue, yet they refused to help. $1300 learning experience about Whirlpool. Social media here we come. Goal: to keep at least 1 million customers away from their scrap!!

We purchased a Whirlpool Cabrio washer in 2009. It makes awful sounds during the draining and spinning cycles, has started leaking in the past month and now, several error codes and will not finish a load of laundry. We have a family of eight and thought that we had bought a very dependable product for what we need. Boy, we were wrong!

We purchased Model WTW81920758200YW0 on September 8, 2012. Its performance has been unsatisfactory, not cleaning the clothes as advertised. Not long after the warranty expired the main bearing failed, bringing a local service technician and we were left with a bill of over $300.00. Yesterday, the machine stopped in mid-cycle. The display went blank and the lid lock would not release. I called a local service company for a visit and the soonest a repairman could show up was next week.A call to a service we had used for the bearing surmised that without knowing the cause of the failure they could only guess that a circuit board was at fault. That visit would be over $300.00 with labor and materials. That was the last straw. We broke the lid lock to retrieve the contents and took a ride to buy another brand of washer. We went back to the appliance store where we purchased this machine to buy a Samsung front loader. The salesman apologized for selling the Cabrio in the first place. Good money after a bad product.

Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/2014 and just heard clicking noises then nothing. Had to get technician. Paid for $75 service charge and waiting for cost of labor and part for the lid lock/latch assembly. I see a lot of complaints with this new machine. I bought a new one BECAUSE I did not want any problems with repairs. Whirlpool is ripping off the consumer passing out this piece of discombobulated metal, wires and electronics. An appliance like this should last AT LEAST 7 years without a problem. I wish there was a class action lawsuit and will be waiting to the day it surely comes.

I’ve purchased a front washer and dryer and storage units, directly from Whirlpool. When the delivery people installed the units, they did not install the rubber gaskets that are required between the units. I’ve purchased rubber pads from Lowe’s, but the washer still shakes uncontrollably. What do I do now?

We purchased a Whirlpool Gold French Door refrigerator with a bottom freezer in Dec 2009. We discovered a leak dripping onto the finished basement ceiling. We discovered after several attempts that the plastic evaporation tray was broken (since day one). Previous defrosting had obviously evaporated into the hardwood until now. This item, although obviously broken when installed, was not fixed as the warranty had run out.Boo to Corbiel and to Whirlpool. They are financially not worth a lawsuit.

Sears, Whirlpool Cabrio Platinum washer and dryer purchased spring of 2013. I thought this would be a good combination to purchase quality appliances that would last for years. NOT! These machines are used by my wife and I only. Washer: Bearings go out. Repair: Replace tub and bearings. Quote: These things arent made to last more than about two or three years. Another quote. Do you notice that your clothes arent getting dry? Yes. Yeah well, you have to use the timed dry setting because the regular setting shuts off as soon as it senses one piece of clothes is dry and leaves the rest of your clothes damp. DO NOT BUY.

My water heater stopped lighting. I found out that I needed to replace the thermocouple. I wasnt able to find the right one anywhere. I called whirlpool and they sent me the parts I needed totally free. I was so happy to get it in the mail the next day cause I have gone 1 week without hot water. I went to work and got a call that my kids are dizzy and throwing up. The house had filled with carbon monoxide. The only thing that saved us was the fact that my AC unit for the downstairs was broken, so it could spread the carbon monoxide to where we slept. The gas company said that we most definitely would have not woken up. I now have a notice for hazardous material on my house. I thought we all just caught the flu. I had no idea that we were being poisoned because of this damn water heater. I could scream. Im a single mother with four kids and a sick mother and cannot afford a plumber for this madness.

In 2008, we purchased a Whirlpool Gas Water Heater from Lowes. Three years later the tank started leaking (this water heater had a 6-year warranty). Per Whirlpools instructions we were to return this one to Lowes for a refund (in hindsight we should have taken the money & went elsewhere to purchase a better brand!). As our plumber was removing the leaking heater we went to Lowes to purchase a new Whirlpool Water Heater upgrading to one with a 12-year warranty hoping that this one would last, it was advertised as the BEST one Lowes sells! After our plumber swapped out the heaters we returned the leaking water heater for our refund (remember this one had a 6-year warranty & only lasted 3 years).This past June (2015) our water heater stopped working, turns out the thermocouple went out which shuts the gas valve off. Called 5 plumbing companies in the Metro Phoenix area, not a single one would work on it! We researched the repair, called Whirlpool & was told that this water heater was out of warranty. Wait a minute! This one has a 12-year warranty & it is only 4 years old! Whirlpool told me that it is a replacement water heater so the warranty for this water heater is only 6 years (from the 2008 date of the purchase of the first water heater). It didnt matter that the replacement water heater was a different model & was more expensive than what was refunded to us. We replaced the thermocouple ourselves & got it going again. Last week it started leaking, called Whirlpool again got the runaround again, called a plumber who replaced it with a new Ruud for $1000.00 (Water heater + Labor).We went back to Lowes to try to get their help resolving this, the store manager said this was a Whirlpool warranty issue. We ended up taking the junk Whirlpool water heater to a recycling facility and getting $2.50 for it. Bottom LINE!! READ THE REVIEWS, THEY ARE TRUE!!! There was a class action lawsuit with a settlement of which I never received a notice for, I read about it online this summer, but it was too late to opt in. Dont waste your money on Whirlpool water heaters, no one will repair them, Lowes wont stand behind the products on their shelves, they get your money & hide behind the manufacturer & Whirlpool has very nice script to get you off of phone! Whirlpool used to be a trusted brand (do your research, I think they are the manufacturer for certain store brands! ). Our new Ruud water heater has a faster recovery than either of the Whirlpools that weve had; the drain valve is brass, not plastic like the whirlpool, it is overall a much higher quality.

I purchased a new high-efficiency front load Duet HT Whirlpool washing machine (WFW9200SQ02) in January of 2008 for nearly $1000. I dealt with the mold issues and permeating smell for all these years, but the machine failed catastrophically this month - after just over 3 years - on a $1000 machine! The rear bearing went out. The parts alone are nearly $500 and the labor is estimated to take 3-4 hours by a trained technician. We are talking about an $800 repair --more than a new machine would cost. The most disconcerting part is to see how often this is happening. It is commonplace. The bearings go out on these things, sometimes after only a year or two, sometimes after 3 or 4; but it is very rare to have any machine go longer than 6-7 years. Whirlpool wont do anything. The best chance is forcing a recall related to the class action lawsuits pending about the mold issues, but by that time, how many people will still have their machines?

19 gallon Electric Whirlpool water heater Model #e1f20us015v - Purchased this water heater from Lowes to provide hot water to small apartment with no kitchen for my son, built in my garage. Had unit professionally installed within 1 foot of bath to provide hot water for shower and sink in bath only. Hot water lasts only 5 to 6 minutes and takes approx. 2 hours to recover. My son cannot even take a normal shower! ntacted Lowes who was unable to help and told me to contact Whirlpool. Contacted Whirlpool after my model number would not even come up on their website. I asked tech what was the normal expected amount of time before hot water depleted. She did not know. I asked what was the normal recovery rate. She did not know. I asked for information on the energy rating. She said there was no information available. I asked how I could receive a refund. She said that they could only send a plumber to check unit and that nothing would be done if it was heating water. I asked to speak with a supervisor. She said none were available and said one would call me. I never received a return call. VERY DISSATISFIED with Whirlpool on this issue. It appears my only recourse is to purchase a new water heater and scrap the present one.

I bought a Whirlpool Dryer after reading an excellent review in Consumer Reports, despite it costing more than I wanted to spend. The first thing I noticed was a thump, thump, thump with every rotation of the drum. Then I realized that it took twice as long to dry my laundry as my 45 yr. old GE dryer, which only needed a belt, but which wasnt available anymore. I was disappointed in the Whirlpools performance, but that was only the beginning. One night when the dryer was less than 3 months old, I was in bed for the night and I heard the familiar thump of the dryer running. I went downstairs and could not stop it as it did not respond to anything on the digital control panel. I finally unplugged it. I called Whirlpool and they sent a new control panel, but I had to pay the service man.Not too long after that, the dryer heated up, but the drum would not turn. The serviceman said that it had come off track and he reset it. Shortly after, the door would not stay closed as the clamp that held it shut had fallen inside when I pushed the door closed. I replaced that. Then the drum continued to come disengaged because it was out-of-round. But, of course, the dryer was out of the 90 day warranty period too and a drum replacement would have cost more than the piece of junk was worth. So, I had it put back on for what I told myself would be the last time. Well, it was the last because the control panel went bonkers again and would go on by itself and only ran on one cycle if I plugged it in and unplugged it when it was done. I finally gave up and bought an inexpensive analog GE dryer which I never had any trouble with and dried the clothes in less time with less noise.

I have owned this Whirlpool Refrigerator French Door MODEL WRF990SLAM01 for less than 10 months. The ice machine broke down completely a few weeks ago. We called Whirlpool and they sent a repairman out the following week. He left saying he had to order parts. About 8 days later, they called to let me know they have the part in and scheduled a time to fix it. They put the new part on and said ice should be coming out in the next 72 hours. It never happened!! Not only did the ice maker stop working, the freezer stopped working which was about $300 worth of frozen meat/goods down the drain. I called the appliance repair guy. He said, I was worried about that, this product is known to have these issues. I asked, Does Whirlpool know? He replied, Absolutely, they have a kit to fix this but its not 100% guaranteed to fix this issue. REALLY?!!! I called Whirlpool and they could have cared less. There were no apologies, no type of compensation (exchange/replace). It is now going on day 22 and we still have no ice or freezer. This fridge cost me $2500 and four requested days off so I could wait for the repairman. Whirlpool, you as a company should be ashamed and outraged. You are more concerned about the bottom line of recalling these lemons and forgetting the impact you are having on us consumers. How many people are going through this issue that will not under any circumstance purchase a Whirlpool product again? I am so happy I am not investing in this company as this will impact this company in the future. They may be selling quite a few now to new homes/builders but when the word gets out what type of product they are selling and not repairing prior to the sale and knowingly letting people buy these, it leaves quite a bit of culpability on their hands. IF you are going to sell crap product, then stand behind it and repair/replace it prior to selling it to retailers!! You are a pathetic company!! STAY AWAY FROM WHIRLPOOL PRODUCTS!!!

In 2009 I bought 2 (yes 2) machines (one was for our daughter). I also took out 5 year warranties on both (good job I did). Within the first month on our machine the paddles flew off and after a bit of a debate with the insurers we had another machine (same model). Within a short period from date of purchase both machines had a number of faults - circuit boards, weights that came loose! and bearings going. There are other bits but too extensive to list. To be fair to the insurers they were no trouble (it really is the inconvenience of being without a washer and having to schedule time to get it sorted out). I will never ever buy a Whirlpool as all of these (3 in total) have been a nightmare and ours is sounding noisy again (it only had a new drum 12 months ago for bearings - yes you need a new drum for that £200 in all!!) so I am really glad that we have the insurance. When that runs out and the machine is dead (whichever comes first) I think we will will be buying either a Beko or a Samsung that are getting really high ratings. Anyone reading this might wonder why did we buy these in the first place. Well a colleague of mine at work had one and said it was fantastic (she had children so used hers a lot) hence me buying them (and they were not cheap by any means, so thought we were getting a cracking pair of machines....cracking, yes they might as well be as a chocolate fireguard has more reliability...WARNING DO NOT BUY A WHIRLPOOL WASHING MACHINE - IT COULD DAMAGE YOUR SANITY! AND FAITH IN HUMAN BEINGS TOO!!!!!

I have used my new Whirlpool range (D-MGR865OES) about a dozen times and the damn thing is going to catch me on fire. I cannot reach the pans on the back burners without rubbing the knobs on the front and turning on the front INFERNO BURNERS AT MY ARM. I cant reach the matching microwave above either. The front inferno burners start on high then can be turned down. It happens every time I go near the thing. Either I inadvertently turn on the fire or just the gas a little and dont realize it until I smell the strong odor of natural gas. Tons of other problems, but this is the worst of all. I called the manufacturer and they call it Buyers remorse and wont give me a credit back. Tim at Freds Appliance just never returns my calls for a manager to call me. I WANT A DIFFERENT RANGE. Buyers remorse? You betcha!!! Never Freds Appliance or Whirlpool again. IF I GET BURNED I WILL PROVE IT IS DANGEROUS IN A CIVIL LAWSUIT. The manufacturer stated on 5/6/16 that there is nothing wrong with the design of this range. I do believe that the other comments are true and my salesman Tim at Freds Appliance lied when he said that the star score was not for the model I was purchasing. They will say anything to get your money and then disregard any further communication. I bought a full house of appliances at Freds Appliance. They know I wont be buying again for 10 years. How do they stay in business?

I purchased a Whirlpool Water Heater BFG1J5040T3NOV from Lowe’s and have had numerous problems. The biggest issue is having to replace the thermocouple three times. It works fine for about a year then I need to replace it again. This is tiresome and wasteful and Whirlpool should be ashamed. As a company that once had a high reputation, this is sad. I would not recommend buying anything from them, especially their water heaters. After repairing this one, again, I will look elsewhere for the next one.

Purchased on 9/12 at Home Depot. Ice maker paid for as stated in ad for home depot, did not come with fridge. Tech needed for warm food, had to repair gasket. Tech needed for cracked handle. 6 calls for freezing food in fridge compartment. No resolve. Whirlpool wanted a 2nd opinion and another tech came deeming the fridge unrepairable. Not good enough for Whirlpool. After speaking to several customer service agents, they said they do not refund or replace, only repair. I have lost hundreds of dollars of food from freezing. My fridge is reading at 31 deg. This is way below what it is supposed to read at. No call from Whirlpool since last tech came. Their customer service is terrible and cold. Whirlpool Corp. was not any help either. You can see the problem with this model if you look up Whirlpool fridge freezing food in Florida, as a woman there called ABC news and they reported it. I will also do the same.

The shelves in the newer units are plastic not glass with metal and they rip/break holding heavy contains like gallons of milk, and they are more expensive to replace. I just wish they would go back to building things like in the old days. My last refrigerator lasted 20 years. Ive had this one a year paid twice the price and already had to replace shelves and trays for it..

Ran Aqualift self cleaning cycle 4 times at 40 minutes and only bottom was cleaned, sides are still spotted and the rear wall still shows a heavy spotting. My stove is less than a year old. My prior stove with self clean at a higher heat was great, when done only had to wipe out!

This is my second Maytag French door refrigerator. 1st died after 5years. Bought the same again but bought an extended warranty. After 3 years, a month of service calls I still do not have a running refrigerator. Had to rent one from rent a center while Whirlpool sends more repairman. Try calling their customer service is where they got their name. They give you such a runaround they create a whirlpool. Product is junk.

I bought 2 Cabrio washing machines for my two homes along with the matching dryers. They worked for about 3 months, then the washers displayed OL Error during any wash cycle. I tried to contact manufacturer and have not been able to get service without charge. After reading the many posts I am not sure if I should dump both or start investing $$$ in service calls.

So far this washing machine has been perfect. Its a top load not front load which I prefer. Im not a big fan of how it locks and I cant throw other stuff in once it started. Other than that Im very satisfied.

We bought a gas Whirlpool Stove from Lowes. We noticed it was not heating like our last stove and thought maybe because it was new. No the stove does not heat properly at all. I cooked a pork loin for 40 minutes at 350 and it was still raw in the middle. I have had to cook everything on 375 which makes the door handles and knobs very hot. I called Lowes and they patched me into Whirlpool after a 45 minute wait. The rep from Whirlpool said, you can look at the manual and figure out how to calibrate it. No I cant. I have a warranty that is what it is suppose to cover. Then I was on hold for another 20 minutes. Really no one should tell you to read a manual to fix a gas stove. I will not buy another Whirlpool item. Poor customer service and that make you feel you are bothering them.

Three years ago I bought a bottom freezer Whirlpool Gold refrigerator from Lowes. Two days after it was installed, I noticed a pool of water on the kitchen floor. This happened again. I called Lowes and they brought out another refrigerator, same make and model, and took the first one away. A year later the same thing happened. I had it repaired - quite an ordeal for the technician. He had to order a part and found it difficult to actually get into the freezer. Now after a year and a half approximately the same thing is happening. I cant afford to continue the repair bills and dont like the inconvenience (what if this happens when Im away from home?). The pool of water is substantial - its as though the defrost is simply emptying through the front of the freezer onto my floor.

Whirlpool side by side. When the compressor cycles, there is a loud knocking noise. Called Whirlpool when under warranty with no results. They could not tell me the cause of the knocking. Sort of live with it attitude. The funny part is when we have someone visiting and the knocking starts, they are puzzled as to why we are not answering the door. Sounds like someone knocking on the front door. We have been whirlpool customers for 30 years. Probably will not be so in the future. Too bad that a great company has go the way of the Nash and Studebaker automobile.

We bought a new side-by-side refrigerator (GSF26C5EXB00 26cf) with water and ice in the door. We have had to replace the built-in water filter every two months at $30+ per filter. This is unacceptable. We just want to know what to do to fix this problem. There is only one person who uses the ice maker, and no one uses the water in the door.

The Whirlpool dishwasher is the best I have ever had! The pot scrubber just cleans anything off the dishes! I hate to wash dishes before I put them in the damn dishwasher!

Our Whirlpool 40-gallon electric hot water heater, purchased in 2008, has performed fine, until today when it flooded our basement and, of course, did not provide hot water. As the paperwork says, it has a 12-year warranty. What options do we have for repair or replacement, preferably replacement?I was unable to contact anyone on the 877-817-6750 number due to the bad weather. The model # is EE3J40RD045V, the serial # is 0742130246, and the product # is **.

Let me just start by saying I have multiple Whirlpool appliances, and I have always bought Whirlpool appliances in the past. I bought a refrigerator 3 months ago, and it quit working. So, I called Whirlpool to come service it. The service repairman said someone left the freezer door open and it froze up. Two days later, I had to call them back again, because now, the fridge part was not keeping food cold. He came back out and told me it was the compressor. I then in return called Whirlpool that afternoon, and they refused to replace it saying they had to follow their Warranty Policy and they would call me back on Wednesday. They did call back on Wednesday and told me they had located the part. I got a call on Tuesday of the following week and was informed they could not locate the part. I called Whirlpool the next day, and they told me they would have to send it to their Exchange department for review and I would hear back from them in 3 business days. I asked for them to rush my request, but they told they have no way of doing that. I will never buy a Whirlpool product again!

Whirlpool has a terrible customer service! I have an almost new washer broken and I had it repaired. The company is having the same issues in another model and yet, they would not offer to even refund the repair.

I bake a lot so my husband bought me a new gas range for our 54th anniversary. After the first few times I used the oven, I decided to clean it. I noticed then that there were some burnt grease spots and streaks between the oven glass door. After 2 years of use, it has gotten much worse so I decided to take the door apart to try to clean the glass in between the layers of glass but there are three instead of two. I cleaned the inside of the outer glass, but that didnt take care of the problem. Most of the stains are between the other two panes of glass. That, I cant get to. I feel that this is poor design and not sealed properly. I take good care of everything I own and I expected this range to last me the rest of my life but it is put together with cheap plastic parts that wont last long. It is the first new range that I ever owned and paid a lot more for it than any Ive had. I expected better.

I have had a Whirlpool hot water tank now for about 7 years and all I have had out of it is trouble. It wasnt even a year old and I was putting a thermocouple in it a few months later I put another one in it. All I do is put thermocouples in it. I have saved the old ones. This heater is a piece of junk and I am the one whos paying the price for it. I just put a thermocouple in it on January 9, 2012 and I am putting another one in it on January 15, 2012. I have replaced all parts and it still does it. They are going to buy me a new one someday. I’m tired of this. This should not be happening. They are ripping people off. If the pilot light does not light, you have to replace the thermocouple in it.

I bought these products 2 1/2 years ago along with a dishwasher and Microwave, all which are Gold Series. The first month my Microwave broke. Instead of a certain part that they used to use, they now use a Capacitor instead and it broke. The repairman fixed it under warranty, but told me Ill be seeing you again. Then, my oven occasionally says Function not available. Whirlpool wont tell me what the problem might be and they have nothing for troubleshooting this problem in their manual. My only solution is to reset the circuit breaker and then it works for awhile. Now, My refrigerator has ice building up at the bottom of my freezer and leaking all over my floor. I found a Whirlpool bulletin online which explains that this problem is because of a defective part (Grommet) and that they have a replacement part for it and you can get it by calling their customer service department. Why didnt they send out recall notices to their customers?So, on 8/10/2015 and 8/11/2015 I tried getting this new p-trap part, but for two days now Whirlpools computers arent working and they have no other way of looking this stuff up. Very poor customer service and I also waited for a half hour on the phone to be told their computers arent working. How about putting a message on their pre-recorded message letting customers know their computers arent working?

Smelled strange odor in laundry room area.. Noticed plastic panel to Whirlpool electric water heater controls was melting and immediately closed breaker to the heater.. After inspection of heater control panel, noticed all wiring damaged and burnt causing burning smell.

In 2010 we had to purchase a new hot water heater. Went to our local Lowes store to see what they offered. We decided to buy a Whirlpool energy smart electric water heater. It was large, 50 gallon. We have a large family and didnt like running out of hot water so we thought this would be great. Worked fine until yesterday when I kept smelling an odor like something melting. Could not figure out where the smell was coming from until this morning I got in the shower and had very little hot water. Went downstairs and seen the water heater was not working. Got the user guide out to see if we could pinpoint what was wrong. It said no power to control board. I checked the breaker box and found no problems. I got a flashlight to look at the control board and discovered it had overheated and melt the top of it. Have been on phone with Whirlpool nonstop with just a recording. The heater has a lifetime warranty so Im trying to get the replacement part for it that will cost me $115 plus shipping. I am really concerned that with this overheating it did not trip the breaker. Grateful it did not start a fire and worried if we repair it will this happen again and possibly not be as fortunate. I have seen on this site of another complaint with the same problem. Shocked there hasnt been a recall issued. Be careful!

April 1, 2018 we purchased a new Whirlpool 36in. W25 cu. ft. French Door Refrigerator, model # WRF555SDHV, Serial #**. On 2/15/2019 the ice maker quit working. Kirbys Appliance in Prineville, OR ordered a new ice maker and installed it (it was still on warranty). On 5/8/2020 the ice maker quit working again...I called Whirlpool Customer eXperience Center, 1-800-253-1301. Had I purchased an extended warranty, it would have expired 3/31/2020. No one will come and fix or replace the ice maker at my expense, because of COVID-19. So, we purchased our $1,999.02 Whirlpool that does not make ice!! I will never buy another Whirlpool Appliance again.

Model #wfw70hebw Duet washer. Lasted 18 months, replaced one sensor and then find out computer board is toast. Seems this was an issue as I was told there is a CORE deposit on the old board so it can be repaired and resold. WTF? New board (repaired) is almost $300. That is a bunch of bull.

Something inside the machine broke causing it to tear up my clothes! I had it repaired once, now it is 4 months outside warranty and it is destroying my clothes again. Whirlpool will do nothing to help remedy my problem. They did offer to help repair it at a cost of $350. Not happy with my Whirlpool washer. Looking to replace my 16-month old washer.

Thank you Michael of Castleton, NY, for the posting about re-setting the microwave when it stops heating. Even if I have to do it once a month, it beats having to go out and get another one. And when that day inevitably arrives, guess which brand Im steering clear of?

I am questioning my loyalty because the last two Whirlpool fridges have been repair prone, and have bad design issues for ice dispensing. The dispenser door doesn’t close reliably and lets the ice maker warm up and melts the ice. This supports my rating.

I installed this Whirlpool Gold Series oven in December just before Christmas. I cooked a 9lbs Turkey for over 4hrs at 350 degrees (it should have only taken 21/2 hrs at 325) used a thermometer to test the temp. Well the breast part was fine but later in the evening I removed the entire turkey only to find that the legs, thighs and bottom of the turkey was still RAW. Lucky no one had asked for that part of the turkey. Next I tried a small prime rib roast. Same thing happened. The top of the roast was fine and the bottom was RAW. I dont dare cook anything in the oven now. Called whirlpool and they are going to send someone to look at it but I wont hold my breath for any results. After reading the same complaint on several reviews and the TV show Marketplace it seems to be pretty standard for this product.

I have a Whirlpool french door unit with ice & water through the freezer door. I recently noticed rust in the ice. When the extended service plans tech came to see it he told me that the ice bucket would have to be ordered. Almost a month later, I called him and was told that rust isnt covered. I understand that surface or cosmetic rust shouldnt be covered, but rust in a place where it can be ingested is different. Anyway, I called Whirlpool directly and a very nice phone rep agreed with me and asked her supervisor. Needless to say, I just sent Whirlpool a letter stating that I would pursue this through legal channels if I dont get satisfaction.

After 3 short years, my dryer that cost me over $900 is not working and the part needed for the repair is no longer being manufactured. They did offer the parts for free, but that was useless since they arent available. They then offered me a new dryer which would cost me $800. I am currently waiting for the Product Exchange Team to contact me. Im not hopeful that will be of any use.

My Cabrio is only 4 years old and it stop working properly. I call a service technicians to repair it and after aol $45 service charge level, he tells me that it has a Motor capacitor defect at a cost of $360 to repair. So I have paid useless piece of junk. I out and purchased another washer only $150 more than the repair. I will never buy a Whirlpool product again. My last washer a Maytag (before Whirlpool bought them out) lasted over 20 years. So if you do not want to buy a new $600 washer every 4 years. Stay clear of Whirlpool.

We bought this Cabrio washer WTW6400SW2 several years ago. Immediately after having it delivered and installed, it started displaying an F1 fault code. The main control board was replaced under warranty. It happened again within six months. Another board was replaced. That board lasted another six months. The warranty was up by then, so I used the machine by hovering over it and restarting it every time it failed. After two years of this piece of junk, we put it in storage while we worked on the road. It was brought out on 10/01/11. I called a repairman (who came on 10/04/11) to come replace the board again. He told me that the last two times it had been replaced with the same defective board, that Whirlpool had never fixed the problem. He claimed he had the new improved board, which he replaced for about $350. Two days ago (361 days later), it went bad again. The same repair company came back and said it was the board again. I just tried chatting with a person working on the Whirlpool website. They (of course) said they would do nothing about the washer. They do not stand behind their product, obviously. Does anyone know of a class action lawsuit over these washers? It is a ridiculous amount of money to spend for a product that does not work. This is just wrong!

Whirlpool cabrio top load washing machine sounded like a jet engine taking off on spin cycle then started spewing grease on the floor. Called hotline with make mod ser #. Repairman came out 5 days later. OOPS! Whirlpool made a mistake, repairs not covered. Please pay repairman $450. Should have had him make the repairs then threw him out of my house.

Our Cabrio washer often ties clothes into (unwashed/still dirty) knots. They are so bad that it takes several minutes to untangle and then the load has to be rewashed. It also has to be set for hot water when you want cold, and vice-versa. I am unable to do that for the rinse cycle, so all our clothes are rinsed in hot water. It doesnt even get the clothes clean, when it doesnt tie them up. Ive gotten used to it sounding like the space shuttle taking off and managed to shut off most of the annoying beeps. The dryer is almost as bad, it seems to take a long time to dry clothes, and they come out very wrinkled, even on the wrinkle guard. The finish isnt even good on either one. It scratches very easily, and scratches start to rust almost immediately. This is quite possibly the worst piece of junk my family has ever owned, except maybe for an unfortunate experience with a 77 Dodge Aspen. We bought this set thinking we were paying enough that we were getting the best. Never again!

We bought the Whirlpool refrigerator from Home Depot. The ice maker does not work. We get 2 cups of ice a day. Home Depot Told us we should get 8 to 10 pounds of ice a day. We call a repair service and they said we should get 2 pounds of ice a day. Still getting 2 cups a day. Call again and now they said we should get 64 cube of ice a day. So now Home Depot has us calling Whirlpool instead of them. Now we will have another repair company coming out. Waiting to see what they have to say.Very disappointed with Whirlpool for not backing their refrigerator. And don’t buy from Home Depot. You can’t return if you buy it. And I have a warranty on it and they have a lemon law 3 repair calls for the same thing and they will take it back. Not true. I will be calling once a week for 5 years until they get me some ice. They don’t deserve a 1 star.

Bought a water heater on May 5th for 539.00 and was unable to get hot water all the time. After many days and dealing with Lowes which did not help and Whirlpool, I discovered that the unit I bought had no dip tube to bring the cold water to the bottom to be heated and thus provide hot water to the hot water outlet on the heater to the rest of the house. People at Lowes had no dip tubes and really have no knowledge of what is going on as the people at Whirlpool whom I called.

We owned our Whirlpool Gold refrigerator GS6SHEXNL00 for 23 months when our electronic control board went out resulting in the light and interior temp display to go out. I called Whirlpool and they told me the control board was not under warranty. I subsequently replaced the board at cost of $156. This morning, 7 years from when I bought the fridge, the control board went bad again. Amazon now has a replacement board W10135090 for $67. There are thousands of complaints regarding the Whirlpool electronic control board, which Whirlpool just ignores. This should be a recall item. I will not buy another Whirlpool product.

I bought Whirlpool water heater model #FG1H5040T3NOV about 5 years ago. Burner assembly was replaced two years ago and now, thermocouple was replaced yesterday.

My low Budget rental property combinations oven stovetop could not handle it. 1st two of my stovetop burned out. 2nd the knobs broke just from turning the stove off and on. 3rd the oven only works with the oven timer. 4th the was only two years old when it fell apart. I dont recommend this low budget stove.

I purchased a Duet Front Loading Washer (model WFW9750) in May 2010. In September 2011, the noise level had become intolerable. I called a local service company. They advised me that the main bearing was bad. It would cost more to repair than what it was worth. I contacted Whirlpool. They could not do anything unless the machine was inspected by one of their authorized service companies, which they scheduled. Two weeks later, A&E Factory Service arrived and confirmed that the bearing is bad and the cost to repair will be $1,542.06. Whirlpool customer service transferred me all over the country to tell me that the machine was out of warranty and there was nothing they could do.

We got our Whirlpool french door refrigerator with freezer on the bottom (Model: GX5FHDXVY04) in June 2010. In the past six months, the refrigerator portion loses cooling and temperatures go to the 60s or 70s. We found out that by turning the unit off until it defrosts, it will work again for awhile. Weve had water overflow on our wood floor. When this happened the third time, I called Whirlpool to send a repair person.The person I talked to said it could be over $400 to repair and that it would be more economical to get an extended warranty for about $314, which I did. I did not receive the contract via email (it may have gotten lost in spam). The repair man came and said yes, this was a common problem due to a design flaw and that it needed a $6 part to make the water drain smaller - so that too much air didnt get in.It was May 1st before the repair could return to install it. This was done and we thought - expensive but its taken care of. Today, May 5th, the same problem happened and I have to throw away food again. Its the weekend and there is not a repair person available for two weeks - I got an order number and may request that the repair come sooner. To add insult to injury, I found out that the extended warranty is good only up to $450 and not good for any repair that might be needed in a year. Most of the repair goes to travel to get to Fairfield and labor and we have used most of the warranty already.

We have been very happy with our appliances that now over 11 years old and doing well. We love our gas range top. They gave greater and new models so we love Whirlpool and GE. We always get great deals at Home Depot.

We saw water all over my wood floor and traced it to the lower freezer unit of my 15-month old refrigerator/freezer. We had to call a repairman which traced the problem to a frozen defrost. He put in a new thermometer at the tune of $200 and now we have to deal with a wood floor problem on top of it. I purchased because Whirlpool was always known to be a quality product. I wont make that mistake again.

I bought this Whirlpool Duet Sport washer and dryer, and I have had to constantly bleach out because our laundry smells like mold. I found out that Tide sells a special cleanser for this washer so I have been using that for the past two years. It did not really help. Well, today I accidentally put laundry soap in the wrong dispenser, so I took the dispenser out and was horrified to find mold that was all in the back where the fluid is dispensed, I mean way back in there. I have been suffering with sinus problems, and swelling in my eyes and face. I even went to the doctor, but no one has figured out why. I now know it is the mold from my washer making me sick. Well, my son and daughter-in-law were staying with me, and commented on how bad it was when they used my towels. I am stuck with a $1,600 washer and dryer that is making my family sick.