This will be the last Whirlpool appliance I will buy. We purchased this Whirlpool refrigerator Model # ED5GVEXVD literally a few days over 2 years ago. It is a side-by-side refrigerator with shelves that are supposed to slide out, however, we have never used it in that capacity. The problem is that the plastic frames on every shelf, even the ones that do not slide out over the bins, have cracked in no less than 2 places on each shelf.We contacted Whirlpool over a month ago. The good news is that they responded quickly. The bad news is that they stated, It is unfortunate that you had problems with the shelves, but we are unable to do anything for you because it is out of warranty. If you would like to purchase replacement shelves, we could order them through their consumer parts department. This is such a crock. If it was one shelf, I could justify the possibility of it getting smacked or something overweight was placed on it, but every shelf? As I said, not a single shelf is crack free, including the ones that sit directly over the bins, which should have additional support from the bin construction.By the time I replace every shelf that is cracked, it will be equal to what I paid for this refrigerator 2 years ago, and it will net me maybe 2 more years of service. If I have to invest that kind of expense into it, the refrigerator will go to the recyclers and I will buy from another manufacturer, which will definitely not be a Whirlpool or Whirlpool subsidiary.The cracks were noticed early last month. The cracks are already getting larger. I will no longer allow my children to get anything out of the refrigerator since Im afraid that the shelf will crack, the glass in the shelf frame will break and we will have an injured child, which instead of reaching this website, I will be contacting a lawyer. I need to do something with this refrigerator, but with the economy, I cant afford to just keep replacing a $1,000 refrigerator every 2 years.This refrigerator does not get extreme use since it is the 2nd refrigerator in the house. The primary fridge has been in our house since 2005 and I wouldnt trade it for anything. This Whirlpool refrigerator, however, is poorly made. The materials that the refrigerator shelves are made from were just a poor engineering decision because it is not holding up to mild to moderate use without cracking.We purchased this Whirlpool appliance thinking we were getting a quality product from previous reviews we had read, however, this is obviously no longer the case with this company and seeing the complaints that I now see online. Someone would have to give me really compelling evidence to make me decide to ever purchase another Whirlpool appliance again.

Bought the Cabrio washer dryer set back on 1-12-13 for my new home and thought it was a good purchase. Well now its March on 2017 and the washer has been slowly getting louder during spin cycle to the point where yup you guessed it the bearing is bad because on a cheap seal that suppose to keep water out. It just cost me just under $600 to get the repair done and from reading other reviews and the fact that I have worked on cars and machines at my employment this will happen again. I wanted to save money on water for the city that I live in charges gold prices per cubic units of water but for the price of repairs to the water saved I am in the red. So once it goes again going back to conventional unit and will never buy anything from this company again. I work in the second largest printing company in the world for 28 years on press and know a bit about quality workmanship. Its really sort of typical on how over the years some good manufacturers cut quality and design in planned obsolescence into their product just to make money for the useless corporate bloat that has taken over. I made the mistake in buying what I thought was a good product from a great company but they just proved me wrong. People do not buy any products from this manufacture and find out what other unit they make and steer away from them too.

I purchased a Whirlpool top load 8500 washing machine from LOWEs two years ago. I noticed that the clothes were not getting wet, clean, were coming out covered in lint, soap film and stained. It is misleading to call it a HE washer since I have to wash each load 3 - 4.5 hours. It is NOT energy efficient if you have to wash each load of clothes 3 times with a rinse. I have tried all of the tricks - changing soaps, labeling the wash as bulky, wetting the clothes to add weight... Washing clothes should not be this complicated. The clothes are sorted appropriately and washed in the right temperature. I do not understand what is staining the clothes. I put new white towels in and they come out stained (see photo)? Lowes sent out a repairman who said the machine would never clean the clothes since there was not enough water in the washing machine to wash the clothes. I tried to return the washer to Lowes but they said it was past the 30 days. Unfortunately, I purchased the appliances on a Lowes credit card so there was no recourse. I then contacted Whirlpool and was put on hold and transferred to various people before I gave up.

Purchased a home recently that had a Whirlpool dishwasher installed within it. Havent lived here for more than 2 weeks. Go to use the dishwasher a week ago and the dishwasher wont turn on. Its brand new! We tried resetting the breaker and all the tricks on the website page. So we called Whirlpool to have them send someone out and diagnose the problem... a week later. The appliance repair man comes out and says its not receiving the proper voltage for the dishwasher to run. So I contact the electric company that installed the electric wires within the home and they came out the next day to check their work. The electrician found that there was the proper voltage coming into the lines for the dishwasher to run and in fact it is the dishwasher. So at this point Im back to square one and called Whirlpool again. At this point, I just wanted them to replace the dishwasher with a new one (same model, no upgrade) since it hasnt even been 30 days of owning the thing and its already having issues. I havent even used it once. I didnt think I was crazy for asking for a new one. Especially when the problem seems to be electrically related. They tell me another person has to come back out and deem the product unrepairable for them to exchange the product for a new one. They tell me its going to be yet again another week for someone to come deem it repairable or not. But wait heres a 75 dollar Visa gift card for your inconvenience. How about you spend the 75 dollars on hiring a technician to come fix it today? Had a similar problem with a LG appliance and they sent me a new one with no hassle without even sending a tech out to see if it was repairable or not. Buyers beware! Dont waste your money on Whirlpool. Clearly they do not care about their customers. They would rather spend more money in technician fees than to just admit their product isnt functioning correctly and replace it.

Easter is in five days. Our dishwasher purchased in December 2014 is not working. It has been broken since December 2015. Repairmen have been here THREE times. We were told that our warranty only covers parts and repair. Our dishwasher does not wash dishes. We went for a more expensive model and it didnt last a year. Whirlpool, remember your commercial?

I purchased this washer about a year ago and have been dissatisfied with its performance since Day One. It takes a long time to run a cycle and has not saved me any water or electricity. I always have to add a second rinse because it doesnt get the soap out (using the recommended detergent) with the regular cycles. Sometimes it doesnt get my clothes clean.Today it tore huge holes in the front and back of one of my very favorite T-shirts, which was a very meaningful gift from a very good friend. This was due to its tangling the clothes even more tightly than it usually does; the tangling process was what tore the material. I always take pains to load the machine in the manner instructed, to put the clothes in loose balls around the outside of the drum, but nevertheless it can take me several minutes to untangle my laundry before I put it in the dryer (also a Whirlpool -- just waiting to see how it disappoints). If I had read the reviews here before I selected my new machines, I would never have purchased the Whirlpool washer or dryer. I certainly never will purchase Whirlpool machines again.

Purchased Whirlpool gas hot water heater from LOWES on 9/25/2016. After the installation, tried to light the pilot light for 90 minutes. Followed the recommended instructions, I could not get it to light. Called LOWES they told me to call Whirlpool. I did so, and told them I will return the heater to LOWES the next day. Whirlpool customer service very bad. Returned the heater to LOWES the next morning, went to a local plumbing shop and purchased a Rheem heater. After installation it lit very first attempt. Now three weeks later I get a letter in mail from collection agency that LOWES turned me in for stopping payment on the check I wrote them. After reading the many negative reviews and they disregard for my and my familys safety, nobody should purchase a Whirlpool gas heater from LOWES.

My Whirlpool Cabrio WTW5550xw0 has had many problems. It started with the lid lock error, replaced it, lasted about 2 weeks, and got another one. I did the diagnostic test that pointed me to the actuator, replaced it. It worked for 2 weeks, got another one, and then another one. I was getting a bad reading from the control panel, replaced it, and that worked for a while. I found out that the actuator had a little water drops on it. I figured that it must be the tub seal, so I replaced it. That lasted about a week and a half, and it started dripping again. Now, I figured it is that the transmission has bad bearings, that causes my tub seal to leak, that causes water drips to go onto my actuator, causing a failure in that, which can give me all kinds of bad readings on the diagnostic test. I have replaced at least half the cost of the original purchase price on a year and a half old washer. I also bought my son a Whirlpool Cabrio washer a few months before I bought mine, and he hasnt had a single problem.

We purchase a Whirlpool washer model # WTW5000DWI, SERIAL #C842 43102 ON 10/30/2019 and it has been nothing but a disappointment. We are senior citizens living on a very limit income with several health problems, and cannot go to a washeteria to wash our clothes. We had a washer that lasted over 19 years and when the motor failed I figured it was more practical to purchase a new washer versus repairing this old one. We had a very reputable Whirlpool dealer here and was very helpful and recommended this washer and the price was in our budget! Was that a big mistake, it does not clean the clothes, does not rinse the clothes with using the 2 rinse cycle and still, does not rinse a load of sheets. I bought a large capacity washer so we could wash 2 sheets at a time. Wrong! You cannot get more than a couple inch of water on the Deepwater cycle, so its like washing clothes on a riverbank on rocks, it rubs clothes together. On my wifes good clothes it will cause little balls of fabrics on them, clothes does not smell clean, and if its real dirty clothes, it will not clean or take the stains out. Its water efficient alright, it does not use any water!Its for sale, and I have talked to a lawyer. Whirlpool customer service was no help at all/All they want was to send a dealer to check it out, the only problem if there is nothing wrong with it that will cost me min. of $125.00. Warranty will cover a manufacturing defect, not a design problem which is what this is. I will just go to small claims courts and get my money back and be done with Whirlpool, hell they dont care! I would buy any washer that is cheaper and has an agitator, without a water efficient features and is top loaded model. It does not pay in this world where large manufacturing companies dont care.

I bought a new computerized Whirlpool Cabrio top-loading washer and matching dryer 3 years ago. Bearings wore out under warranty, it was repaired. Just outside warranty, washer has broken down twice more. I contacted Whirlpool and received a high level of indifference to my concerns that they manufacture junk, and are not willing to stand behind it. Clearly, this is a faulty issue with the machine and should be repaired then and now at their cost. Do not buy Whirlpool products people.

Whirlpool provides free replacement parts to repair this design problem but wont pay the service charges to repair their design problem. I purchased a KitchenAid french door style refrigerator (KBFS25EWMS10, SN K31902118) and it leaks water on the kitchen floor. At first I just mopped it up but later discovered they have a design problem in their drain system and water backs up into the freezer dept and eventually on to the floor. Customer Service provides free improved replacement parts for this design problem but wont pay the service charges to have the parts replaced. Simply put, Whirlpool/KitchenAid do not stand behind their product quality, instead they pass the problem and service charge cost for their design problem on to the consumer. Beware of this appliance supplier!

This dishwasher does a great job of getting the dishes clean. However, it takes FOREVER. I mean, like 2 hours or more per load and that is even when I have it set to barely dry them! I really dont have any complaints except for how long it takes per cycle. The size and arrangement of this dishwasher is perfect for our family of 6. We can fit a lot in there and everything gets clean. Nice clean look and easy to keep that way. We bought the extended warranty but didnt need it at all.

Cabrio washer broken lid, asked WP to fix warranty. They offered $250 off $500 Amana washer. Said just send me the new lid that would cost me $210. They said no. Asked if they would send me metal lid with hinges less than $100 they said no. Told them I was not going to spend more money with WP, my turn to say no. If you are wise dont buy WP products...

I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned that the washer has a very common problem with the water pump. I have read amazing amount of complaints about this problem and apparently the company has nothing to say about this. The cost for parts and labor for replacing this pump is about $400.00, almost half the cost of the unit. This is unreal!

I purchased a brand new fridge in July of 2014 (model wrf990slam00) hoping refrigeration repairs were now behind me. They were not. The ice machine did not work from day one and they knew it was defective when I called so they had someone come out to replace it. Just over a year later it is not working again and my freezer will not freeze either. They tell me I am now out of warranty and any repairs going forward will be out of pocket. Congratulations Whirlpool. You make products that last a whole year. Do not buy Whirlpool. They could care less about you or the quality of their products.

This unit was new 11/11. Very little oven use but the 1st time the self clean feature was used the outer oven door shattered and now 5 years later there are no replacement parts available. Bought an extended warranty and no results from vendor other than refund $$ on what is left of warranty. Original cost $3200, now useless p.o.s. I will never buy a product manufactured by Whirlpool and hope they go out of business. Bitter... You damn right...

Everything Whirlpool that I buy is junk these days! Whirlpool used to be one of the best brands, now, cheap China GARBAGE! My dishwasher will not fill enough to clean the dishes without setting it on pots and pans. Then it runs for hours and uses a ton of electricity! I tested the water fill cut off, after it fills it is not even close to lifting it and the switch works fine. I returned the Whirlpool dehumidifier I bought recently, it was junk as well!

Cabrio Washer WTW6600SW1 - We purchased this washing machine back in January of 2007 and have had nothing but issues with it. We thought Whirlpool was an upstanding brand and weve found out otherwise. They havent stood behind their product or the issues we have had along with all the other people. There has been a Facebook page about the Famous F1 error code. We have had numerous other error codes we have had to pay to have someone come out to fix. We paid almost $700 for this machine and have had to pay out several hundred more dollars just in repairs. Not worth the money and the company doesnt deserve to be in business if they dont back their product. I get buying a warranty, but if they are same problem with so many machines, it sounds like a manufacturing defect to me.

After 25 years my Maytag died. It was a Sunday so we just decided to go to Lowes & purchase a new one. They could not find my 1st choice so I bought the Cabrio. It is the worst washer I could have purchased. It determines the amount of water you need. Our clothes never seem to be clean & its very noisy. It has no agitator & is supposed to save water. Even putting it on the longest cycle our clothes do not appear to be clean.

In 2007 our Whirlpool 30 gallon gas water heater began to have issues. Serial number 0425126675, Model Number FG1F3030T3NOV. The pilot light kept going out and would not stay lit.. After several times with replacement parts being sent with the same thing happening, finally in 2010 they replaced the water heater. A new water heater was professionally put in, serial number 1023T412357 Model number BFG1F3030T3noHV.I am having the exact same issue and I was told that the warranty was null and void on the new water heater because it was a replacement. They replaced a defective water heater with a defective water heater. I called the number given to me by Lowes 1/877/817/6750. I spoke with Nichole. I told her that I should not have to pay for replacement parts for a defective water heater. I told her that I was never informed that there would not be a warranty. I live on a fixed income and cannot afford to buy another water heater because I was given a defective water heater in replacement for a defective water heater. I became angry stating, Thanks for nothing and I hung up. So many people have the same problem with these water heaters that something MUST be done.

Purchased I assumed a brand-new electric hot water heater from Lowes. It worked giving us hot water for 5 months then it quit. We called the number they have located on the side of the water heater and they sent 3 references such as plumbers for us to contact because everything they told us to purchase didnt work... so after their references, plumber came out. Instead of him telling us what was wrong why all of a sudden we stopped getting hot water he didnt return our phone call. As a professional that sucks!!! So WHIRLPOOL CUSTOMER SERVICE says the hot water heater that had been working for 5 months wasnt up to code and wasnt wired right and WE need to pay an electrician to connect it right... thats **. The electrician did it correct the first time. Whirlpool just dont want to accept the fact that their equipment is faulty!!! But thats good because I will NEVER purchase anything WHIRLPOOL makes. I dont care if they start making water. I will just quit The hell with that company!!! WHIRLPOOL SUCKS!!! Heres the serial number 1626103174130 and if I had read the neg reviews before I purchased the hot water heater I wouldnt not have done it!!!

A couple years ago we purchased a Whirlpool Cabrio WTW8000 top-load, high-capacity, washing machine based upon good claims of the salesman at Lowes - Appliance Dept. This was not an inexpensive machine. However, this washing machine failed to live up to representations and performance is poor. However, biggest complaint is that clothes are able to get stuck between drum and the unique agitating device which results in holes and tears in material. This is a significant design flaw and were not sure why more people dont complain about this rather significant design flaw. Of course, there are other shortcomings... but destruction of clothes is a serious problem. While this machine is in excellent condition, it will be replaced with a more traditional washing machine with vertical agitator ASAP.

I bought my home four years ago with a Whirlpool 50-gallon water heater in it. It was installed in December 2002. Well, my hot water went out. After being told I could go to Lowe’s because they would supply the part free of charge because there was a recall on the thermocouple unit. I went to Lowes. No luck there. They told me they didnt carry the whole replacement unit and I would need a number from Whirlpool. The guy at Lowes was very nice but said I was the fifth person to come in this week.I called Whirlpool and was told because I was not the homeowner that had purchased the item that there was no warranty on the product and that I would have to pay for the part. It cost $34.98 plus shipping, which was another $30.00 because I had it shipped overnight. Two days with no hot water was enough. Well, I got the part and hopefully there is nothing wrong with it as it was shipped in a box twice as big as needed with no packing what so ever.I just got off the phone with them again but this time spoke with a supervisor that told me there was no need for packing. There was no part of the entire assembly that could have been damaged. Will I ever buy anything with the Whirlpool name on it? Not only no, but ** no! Will I tell everyone I know about this? You bet. I am also going to write to Lowes and ask why they are continuing to sell inferior appliances such as these. I have to tell one realtor friend about this and just placed a call to another to tell him. The first had no idea that appliances that were marked still under warranty did in fact have no warranty at all if its a Whirlpool. I may write a letter to the editor of our local newspaper and hope that they will publish it to inform anyone reading the paper about these inferior products.

I purchased a Whirlpool washer in 2010. It has started to rust. I called the customer services dept. They told me that there was nothing they could do about it because it was over a year old. I asked to be transferred to a supervisor. She told me the same thing. I told her that its not as if Im looking for a new washer. She said that there was nothing they could do; I had to pay for the repairs myself. I told her, After spending almost $1,000 on a washer, I have to pay for the repairs? She said, Yes, maam. I asked if I could speak to someone over her. She said that she had to take down my name and number and someone would call me back in 24 hrs ... from the management team.She asked for my number and not my name and said someone would be calling back. I told her, How are you going to forward the message without a name? Maam, Im sorry. Whats your name? I doubt if anyone will be calling me back. Whirlpool customer service sucks! They dont know how to treat their customers. Watch out for the warranty. What they call a warranty is not.

Bought a Whirlpool fridge at Lowes sale when the previous Samsung suddenly died before the Thanksgiving Day. Under the circumstances at the time, it was largely a price driven decision (for a fridge of a certain size with some non-negotiable characteristics, though.) I could not be happier with its performance in the two years since the purchase.

All of sudden without any notice there was such a clatter. We dashed downstairs to see what was the matter. My washer Cabrio was on its side off balance. I hollered what is the matter. We sit it up, see the back side bulge out and with some searching we discovered the balance thingy was broke. Now I bought April 2012 while going through Chemo May 2014. I burying my washing. Call Whirlpool. Well they say I file this away sorry about your luck - lol. Do not buy this washer unless you want another one in two years junk and they will not help. Well they will if you give them more. The 1400 dollars I already gave them for the set is not enough.

We purchased our 5 door/drawer frig in April. We have experienced two glitches when it failed to make ice for 24-48 hour periods. Now the freezer has stopped cooling. The first time the repairman came out he refused to move the refrigerator because the wheels would not roll properly. We had to purchase a sheet of thin plywood to put under the wheels so he could roll it. (We have vinyl flooring - the wheels just dont lift the unit enough to clear the floor.) When he returned 6 days later, he said the compressor was leaking and was not able to send enough Freon to the freezer section to cool it. The compressor is on back order and we have not been given a timeframe for its availability.

Purchased a new Jenn-Air JCD2295KES in 2007 when we remodeled our Kitchen. Its been a decent fridge. When it quit a couple of weeks ago, I had the repairman come. He informed me that the HV circuit board was bad and sorry but they dont make them anymore. What, a 7yr. old fridge and thats it? I sort of expect things to have to be repaired or maintained but to have to throw it away because Whirlpool chose not to carry the parts any longer. I decided to scour the net and see if I could find this legendary board. Lot of places seemed to have carried it but could no longer get it from Whirlpool. I found a place that could supposedly repair them but after a few days, they called and said the microprocessor was not repairable.I contacted Whirlpool and they gave me a place that does obsolete parts and although helpful, I thought they were real opportunists and wanted to charge me considerably more for a reconditioned board that a new one would have cost if I could find one. I kept looking on the internet to no avail and when I called Whirlpool again I was getting pretty upset. Here I am with a 7-year old refrigerator and cant get parts for it, thats just not right. They were pleasant but basically their stand was sorry, theres nothing we can do. I told them that I bought a lot of appliances as I have quite a few rental properties. I cant throw an appliance away just because I cant get a part. It just doesnt make sense. I feel Whirlpool/Jenn-Air simply doesnt care. Im not interested in their excuses, I just want parts. I dont think it is unreasonable to expect to be able to obtain parts for at least a dozen years or maybe even a little more.I posed the question to them. Would you buy a $2000 refrigerator if you knew it would only run 7 years? The customer rep. said no she wouldnt. Well, Whirlpool, neither will I. I was unimpressed with their lackluster response and offer of a $300 rebate on a new fridge. I can find better deals than that on my own. I have purchased many appliance and always actually liked the Whirlpool line but Ill not buy any of them again. Shame on you Whirlpool for letting your customers down. Just because you can ignore me, doesnt mean you should. Im in business and I would go to the ends of the earth for a customer to make them happy. No wonder the Asian companies are kicking butt on the so-called American manufacturers. If your not going to get service you might as well go for the cheap price.On a final note, I did after two weeks of searching find a board hidden in a little appliance repair shop in Colorado. It should arrive here tomorrow and was priced $150 less than the reconditioned board that the gougers Whirlpool recommended. I believe it is the last board on the planet. Hopefully it will get my fridge another 7 years down the road and by then Whirlpool and its subsidiaries will have been sucked up by foreign companies and under a different label.

I have had my Whirlpool side by side for over 12 years. The 2 minor problems it has had, the repairman replaced the parts and she’s working great. Hope I’m not cursing it. Whirlpool 19.8 cu ft. Model EDOGTK.

We have several Whirlpool products in our home currently and have been very satisfied with their performances. We have their fridge, stove/oven, microwave and dishwasher, all of various ages. We purchased them from a local big box building supply company and installed them our self. The installation directions are clear and simply for the average D-I-Yer. We would recommend Whirlpool to everyone shopping for these home appliances.

I bought a Whirlpool water heater in 2009. I paid $588.46 at Lowes. Turns out it is in a class action lawsuit for faulty thermocouple. I was given a coupon from Whirlpool for 2 new thermocouples as part of the class action lawsuit. The thermocouple goes out on it every 1-3 months. You never know when youre going to have a cold shower getting ready for work in the morning. I literally could have bought a new water heater for what Ive spent on thermocouples the last few years. The last two times it went out, I had to replace it twice within 1 day. Im sick of replacing it and have decided to install a new hot water heater. I am disgusted with Whirlpool and tried to contact them about it but have gotten no response. I will never buy another Whirlpool product and would not recommend them to anyone!

Despite always using the designated (he) detergents and trying many different brands in appropriate amounts, this washer always leaves an ugly white residue on clothes. This happens all the time, requiring whole loads of clothes to be rewashed, sometimes more than once. This defeats the whole purpose of conserving water, which is reflected in our water bill. We also placed the laundry room on the second floor to make it easier for me with my disabilities. I am constantly having to climb the stairs when the machine gets unbalanced in addition to the extra loads from the residue. I was very excited to purchase this machine. Unfortunately, these feelings didnt last long.

A whirlpool water heater model FG1F5040T3 purchased from Lowes five years ago developed problems, which could not be fixed. My problems started two weeks ago when the pilot light would not stay lit eight hours at a time and then nothing. Having a service plan through our utilities, they were notified not once but as it stands now, 6 times. Six techs have been out to my house and replaced the thermocouple twice and a complete gas control valve. The pilot still will not stay lit. Supervisor contacted Whirlpool on Thursday. Now its Saturday and no word from Whirlpool and no hot water. Try to get assistance from Whirlpool after work hours and it is impossible. This tells me that they do not care about their customer or the product that they make. Do not buy Whirlpool products!

Love the bottom freezer & french doors. Unit uses way less energy than older fridge. Did need a new evaporator but it was covered by a recall. Happy so far. Love having icemaker in the door so it doesnt take up freezer space.

We bought the microwave new after the 2011 flood where we had lost everything in Tennessee. I wanted to get Whirlpool appliances in the kitchen so all appliances were replaced. We bought a Whirlpool model WMH1163XVU-1 microwave; the unit will run but doesnt heat. I also called Whirlpool and with no regard to customer service at all even with all the complaints... This saddens me because I will never buy a Whirlpool appliance again and my grandparents only believed in them... With all the complaints, the attorney generals office should do something for the people.

Whirlpool ED5FVGXWS refrigerator compressor failed after 24 months. No help from Whirlpool as the said 12-month warranty had run out. I do understand it’s my bad luck, but they really should try harder to back the products they make. Two years on a compressor is totally unacceptable. They could care less. I even proposed a $200 rebate on a new Whirlpool fridge. My bad luck wasn’t the compressor going out, it was buying the fridge in the first place. Shame on you Whirlpool! Viva la Mexico! They told me I could use it as a boat anchor.

Whirlpool Duet Sport W & D purchased from Costco in mid 2007 for $1600. Costco gives an additional one year warranty, totaling three years. Both have worked exceptionally, I must say -- clothes come much much cleaner, keep their color, and last much longer vs. top loaders (Im sure the water softener helps). Two separate techs just confirmed the circuit boards went on the washer ($450 with labor) to replace. Washer looks brand new, but now will be going to the curb.

Whirlpool WMH53520CSO Microwave oven purchased Aug 2014 - The light and fan will not go off when door is shut and not being used. The microwave gets really hot and afraid it will start a fire. I now keep it unplugged and trying to troubleshoot the problem. Not sure if it is worth a repair. Paid $347 2 years ago.

The inside glass of the oven door shattered. I have not used the oven for months. Only the the top cooking burners have been used. Its a mystery to me!! I have read complaints where the glass shattered while the oven was in use or being cleaned, but have found none where this happened to a cold oven. The large front burner is too hot. Even on the lowest setting everything burns. You cannot simmer, only boil. The control knobs have (in my opinion) no safety mechanism. I thought that the control knobs on stoves needed to be child proofed, hard for a child to turn on. My last stove you had to push down quite hard then turn to the setting. Not this stove. I have to be so careful when Im cleaning the area around the knobs. The slightest pressure and the knob turns. When I first purchased the stove while cleaning it, I unknowingly turned the knob and the kitchen filled with gas before I realized what had happened. I called Whirlpool thinking something was broken. They sent out a repairman. Nothing was broken. That is the way it is made. Customer Service said they had had no other complaints about the knobs. I find that hard to believe. My toddler grandchild can turn on the stove with ease. Im sure other concerned parents etc. have had this complaint. To sum it up... I will probably never purchase a Whirlpool product again.

I called Whirlpool’s 800 customer service line to let them know I was having a problem with this loud humming and rattling noise coming from my refrigerator because of a manufacturing defect (according to the service tech that came to my house to fix it). Apparently, the metal grid is being held by a flat mental hook which vibrates. What a loud noise. We cannot eat in our kitchen: the noise it terrible. The repairmans solution was to put a piece of rubber between the two metal pieces. It worked until he left. I told him it would start again and it did! I even let the customer service rep hear the noise and she agreed. I am in the early stages of my problem, but from what I have read I am not very hopeful. I would like to have the names and phone numbers of the people at Whirlpool who refused to help. Maybe if we would all band together and call them, they would get tired of hearing from unhappy customers and fix the problems. I am game. Anyone else?

Whirlpool refrigerator is 2 years old and has LED lighting. Light went out in freezer and dimmed in refrigerator. Requires a technician to replace them with 3 hours of labor due to wiring. Total cost parts and labor $700. Whirlpool has a one year warranty and was unwilling to repair at their cost. Warning - do not purchase any refrigerator with LED lighting that requires a technician to replace the lights.

I guess I am in the lucky group because my washer lasted about 3 years before the problems started. The latest is the lid lock light flashing, the machine doesnt go through full cycle but stops in the middle, doesnt spin and drain. Even before that the clothes didnt come out clean. The repairman said that this product is basically disposable and it makes more sense to buy a new washer than to invest in fixing this one because something else will break next.My old White Westinghouse lasted 18 years without one problem, Im sorry I wanted something new. What a pity that companies nowadays sell junk and the consumer has nowhere to go with a complaint. Im wondering if someone has the name and the address of the CEO of Whirlpool, I would like to ship that piece of junk to where it came from... it would be funny if other customers did the same. And I agree with other posts that class action suit would be in order... too bad nobody started it yet. I wish I had read the reviews before I made the purchase but at least I know now to stay away from all Whirlpool products and do whatever I can to prevent other people from making the same mistake I did.

The washer is only a couple of years old. It does the job but its not something wonderful or great. The previous one was a Kenmore but it was built by Whirlpool. It works. Thats all I can say about it.

I bought this washer (model WTW7800XW) on 12/23/2010. Never happy with its performance from the beginning. Within the first 18 months, the lid hinge completely rusted and broke. The repairman stated that the hinges and glass lid would need to be replaced at a cost of over $400. We paid $899 for the washer. Instead of paying that much, not knowing if it would only last another 18 months, we removed both hinges and removed the lid manually to use the washer. After complaining to Whirlpool about the problem, they thanked me for the info so they could use it for the future. The latest problem to arise is the light inside the washer. The mount for the light was made of steel and has completely rusted away, so the light is just hanging inside the washer. Whirlpool needs to step up and resolve the issue with an extended warranty for these machines.

Purchased Whirlpool set from Lowes March 2016. Washing machine is not worth the metal its made from. Clothes are dirtier after the wash. All white linens are ruined! Clothes wont rinse or spin dry. Whirlpool wont reply nor will contracted repair return. The last repairman told us we would be better off taking the clothes out back and wash with hose because the Cabrio is useless and nothing can be done to fix it. I contacted place of purchase (Lowes). They wont help due to not buying warranty thru them. Stuck with the worse washer ever... never again Whirlpool.

I purchased a Whirlpool electric water heater from Lowe’s in 2007. It lasted 2 years until a faulty weld on the tank started leaking and flooded my basement. Whirlpool did replace it. However, my second water heater did the same exact thing in a different location on the tank after 2 1/2 years. It also flooded my basement.I am now on my third Whirlpool water heater in 5 years and the one I have now has a bad thermistor. It has cost me about $225 each time the water heater has been replaced. In my opinion, these Whirlpool water heaters are junk and their quality control needs to get out of the break room and start doing their job. Never will I purchase another Whirlpool appliance.

I have had to replace my Whirlpool 50-gallon hot water heater 2 times. First time it broke, it caused thousands of dollars’ worth of damages plus Im out a $760.00 deductible. I had the last one just over 1 month and couldnt exchange it at Lowe’s because it’s a few days over a month. So I had to get return authorization before I could return it again. I went through speaking to a hateful CSR. After calling back again, the lady, a real nice lady, helped me. I will never buy another Whirlpool product again, and if anyone is smart, they will stay away from them too. Hateful, hateful CSR. Beware.

I am a senior who has not used the Whirlpool Range installed by the builder in 2007 very much. First of all, I did not like the way the covered jets hid the lighted jets when they were turned on low. Then about 8 months ago, I smelled gas and no one had used the range. I checked the knobs and one was turned slightly without any gas lit. I know that for years the companies were required to have push-in knob before you could turn them for safety reasons (especially children). These knobs barely push in before turning so that they can easily be accidentally brushed against and leak gas, which is exactly what happened to me again today. My daughter was visiting. Neither of us had used the range and when she left, I sat in my living room and smelled gas. I immediately checked the range and the small front jet was turned slightly on. The odor was so strong that I know it had to have been on for some time. Its been an hour and Im still airing out the house. I have used gas ranges for over fifty years and never had a problem such as this. Im thankful that I do not have issues with my sense of smell. Otherwise, I would not be sitting here writing this.

I bought this washer less than 2 months ago and I am devastated to say the least as they are not even remotely cheap. Appears that is doesnt come close to using enough water or enough agitation to get even 2 pieces of clothing clean. What good is 5.8cu (largest size tub) if you cant even wash a load sized for non HE washer. I am forced to wash a 1/4 of the amount of clothing now vs my previous standard washer, if I even want half cleaned clothing. I have tried every cycle with no difference.Doesnt use enough water but appears to spend most of the cycle time, filling with water. I know that sounds contradictory, but there isnt really any other way to explain it. Might as well not even have an (agitator), I use that word lightly here, as it does nothing to help clean the clothing inside. Pre-programmed cycles are not enough to do what you need it to do. Because of the pre-programmed cycles, unable to place clothing inside, fill with water, agitate a little and then stop or pause long enough to let contents soak for a while. I really miss being able to do this with my previous Whirlpool washer.It doesnt matter how little or how much detergent you use, the results are always the same, clothing comes out partially dry and dirty. Usually requires 2 or more wash cycles to remotely obtain clean items. Most items never even go under the water, no matter how much water it decides to fill with. I am so disappointed with Whirlpool with this fiasco they call a washer, with their name on it and they should be also. I have never owned any other brand than Whirlpool, so I didnt hesitate to buy this set, as I had wanted them for several years and finally made the decision to purchase and what a mistake this was. Will never make this mistake again. Whirlpool needs to correct this for every customer that has purchased these washers or risk ruining their reputation.

I bought a complete kitchen set of the Whirlpool Gold Series Appliance from Brand-Smart in 2/2013. The first problem I had was the compressor on the refrigerator. It started making a noise & stopped cooling in 04/2014. I called Whirlpool and they said there was only a year warranty on parts and service. I was not notified that I could get an ext. warranty. Therefore I will have to pay for the repair. I called a service tech out and he said I needed a new compressor, total cost 255.00. Then in 11/2014 it started making the same noise & stopped cooling another $255.00. Now its doing the same thing. It needs another compressor, will cost me $255.00 more! A total of $765.00!! And I have only had the refrigerator 2 years 2/2015.

I have a Whirlpool dryer for about 8 years. The lint catcher has some holes so I called the 1800 phone no. that I got from the dryer and order the part. That happened in May 18 - I pay for it. I have been told that I will receive the part in 5-7 days. Today, Aug. 27, I called see what really happen with my part. Well I have been transferred from a department to another. I waited over an hour on the phone. No employee can find my order in the system and hey keep on telling me that I did not order! In the end, the order have been found. They told me that the part has been in the back order and I will receive it on 9/12/2014 - 3 weeks away adding up to 4 mo since I order and my credit card was charged. I cancelled the order> I really do not want to deal with Whirlpool ever again. I am happy to pay for a new dryer - some other brand and put in the garbage the Whirlpool - for a lint catcher and bad customer service.

We purchased the gold series model WDT790SAYM1 in 2013 replacing a 12 year old Maytag we were very happy with. The Whirlpool just does not clean very well and leaves dishes dirty no matter which cycle you use. The spray arms are cheaply made and do not work well. Its a piece of crap compared to the old Maytag. Do not buy any dishwashers from Whirlpool, they are simply inferior products and a waste of money.

I bought my Whirlpool Cabrio Washing Machine in 2010. I hate it 100%. I have never used bleach in the machine. I use liquid detergent only. 2 things happen every day: #1: When I wash a load of colors, I take them out when complete and there is dry white powder like substance over the black clothes. It looks dirty but it just got washed. #2 About once a week, I will pull something out of the washer and there is a bleach spot on it. The last item that this happened to was a $200 sweater. It went in the garbage. This should never of happened with an $800 washing machine.

Six months after purchasing my Whirlpool Washer model number WTW5000DW0 I would hear what sounded like rocks in the bottom of spin drum during spin cycles. Then noticed it was taking longer for clothes to wash and sometimes the water did not completely drain. Called for Service under LOWES warranty (the worst people to deal with). Tech comes removes a penny and dime and tells me that is the problem. Leaves. 45 minutes after he leaves there is the noise again. Call and set up for this Service Company to come back. Even though they went out of business prior to the appointment Lowes Service would not listen to me and insisted I stay home ALL DAY for someone who did not show up. Repeated calls to the Service Company resulted in nothing - phone disconnected.So finally after much frustration I am given new appointment with new Service Company - PARRISH. Tech comes in here five minutes and wants to know the sound, I explain. He checks out the unit and tells me it is a major problem and the part and labor will be costly. Best if they just replace the machine. His added comment - I see a lot of this. So if this machine is such a problem why was it not recalled? I am getting a replacement as I have warranty and machine was not a year old when problem started. Lowes Service Contract is another problem but I will deal with that later.

Does clean well but I notice that even on heat drying there is still water on the inside of the door when I open it. I have loaded it up and even the glass baking pans came out sparkling. I would recommend this middle of the road priced dishwasher.

Worst washing machine ever, I should’ve kept my 12-year-old washer that leaked, it worked better and actually washed my clothes... This washer, the Cabrio 5.3 leaves clothes DIRTY, can’t use fabric softener because it doesn’t wash it out even with the extra rinse and deep water wash, leaves white ** on everything!!! I have to wash everything TWICE! I hate this washer! I hate Whirlpool! Piece of **, I want my money back or I want a different washer that actually works as it should! Wasted money on this piece of **! BUYER BEWARE. DO NOT BUY!!! Bought from Best Buy and boy did they sell it to me, told me it was the best washer out and will save me money! SMH.

Got a simple error code E6 F2 on the display of my oven (only 8 years old). Called Whirlpool to schedule a repair. They told me there were no available dates for one of their techs to fix my unit. They referred me to 3 outside companies that wanted to charge me over $100 just to come out and take a look. One of the phone numbers to the companies they referred me to was a wrong number. I asked them to tell me what the error code means and they said they couldnt tell me with any degree of accuracy. (What use is an error code, then??!!) I checked all over the internet and different websites say it might be a control board (over $300 for the part) issue. But several techs also said that it is a crap shoot and could also be a Temperature Sensor. I called back Whirlpool to see if they could get me a deal on the part. But, guess what? They dont sell it anymore...in fact they dont even sell their own parts at all!! And, they transferred me to some outside company that refused to even give me part numbers, to avoid me shopping for a better deal (which I did end up finding on Amazon after number 6 below). I called back Whirlpool and after getting transferred around to 2-3 different people and wasting about an hour I finally got someone who finally wanted to just give me whatever decent service they could and they finally got me the part numbers of the 2 different control boards (Main Control Unit and Sister board that controls the locking mechanism, $367 and $140 respectively). Now I am faced with paying an Appliance Repair person over $500 for what seems to me is a BIG FAT LEMON of an appliance due to the sheer number of unsatisfied people that are having the same issue, have had it fixed, and had the error just return again. THUS.... WHIRLPOOL AND THEIR CUSTOMER SERVICE AND THEIR PRODUCTS JUST SUCK!! AND I WOULD NOT RECOMMEND THEM TO ANYONE! THE LEAST THEIR COMPANY COULD DO IS TRY TO HELP FIX THE PROBLEM, NOT EXACERBATE IT BY GIVING SHADY CUSTOMER SERVICE AND REFUSING TO HELP FIX THE PROBLEM!!!

I have a Whirlpool stove. Theres nothing but problems with the oven sensor. This is the 3rd time we have to replace it. It had problems ever since I bought and thats been 11 years ago. My Magic Chef lasted 13 years with no problems. I have a Whirlpool microwave that had a recall on it. Never buy Whirlpool!

This washing machine started giving us trouble just a few months after purchasing. Have had repairman to our home 5 times in 3 years. Last time repairman came he said future repairs would be very expensive & we should purchase another machine. Whirlpool will not have my confidence again unless they recall this machine & fix all problems.

Whirlpool Cabrio 4.3-cu ft High-Efficiency Top-Load Washer - I wanted to buy American. My Sears front loader (I had for 13 years) died and I couldnt get someone from Sears here to fix it. So I bought this Whirlpool from Lowes 4/20/15. I want to be able to wash sheets, towels, clothing and sometimes a blanket or a sleeping bag. I re-use my washer water for the garden and use no chemicals or fragrance in my washer soap. When I bought this, my washer had died. I was kinda desperate to buy a new washer. I went to Best Buy and Home Depot. There were ads all over Lowes advertising: Same Day Free Delivery + Installation. While there was no one in the Appliance department, I went to track someone down so I could pay and get out of there. I was told that it would take 10 days to get any of the washers I was interested. I didnt have 10 days, so I called my appliance repairman and he came to get the washer and install it. The deal breaker is that this machine vibrates the clothes clean - not water, so the fabrics are trashed and the sheets get all tied up. I had the factory repairman come and he told me you cant do comforters, more than a sheet or towels in this washer because its energy efficient! I should take my towels and sheets to a commercial place!! I called Whirlpool and wanted to exchange for another and they were not at all agreeable. No one else complains. Even after I looked on the internet for reviews on this machine 250 out of 350 had the same complaints as I did. I cant even donate this to a homeless or animal shelter if they dont suggest you wash sheets and towels in it!!! This rule was nowhere in the literature and the info on the top door doesnt say that either! Imagine my dissatisfaction!!! What homeowner doesnt wash towels and sheets???

We purchased this washer (Whirlpool Cabrio) about two months ago and we have been extremely dissatisfied with its performance. Quite simply, it does not get clothes or anything else clean! I have tried every possible setting and still the dirt remains on anything that is even slightly soiled. So, I cant believe that things that dont look dirty are getting cleaned either. They probably arent even getting rinsed, even with the extra rinse option. It seems almost nobody likes this machine, so why is Whirlpool risking their formerly sterling company reputation by keeping it on the market? I would be happy if I could return it to the store for a refund, but that is not a possibility as far as I can tell. If you are considering buying this machine - dont!

The clock-timer went out. Appliance is only 1yr. 6mo. old. I CONSIDER THIS STILL A NEW APPLIANCE. This is the 2nd Whirlpool appliance, I bought a Whirlpool washer & dryer. The washer went after 2yrs. use. I bought a Kenmore used washer and it still works. I paid cash for the stove. It was bought at a Sears outlet in Cudahy, WI for $398.58 total with the one year warranty. I really have not gotten the use of the price. I guarantee you (this company) I will NEVER buy another Whirlpool appliance again. TOO BAD YOU COULD NOT RETURN A PARTIAL OF THIS MONEY TOO ME!!!!! I have a Sears repairman coming today 8-3-13 costing me $75.00 just to walk in the door.

Whirlpool Dishwasher Model WDT7820PADMO was installed last October. Small parts began detaching themselves from the first day. Then machine leaked onto floor two weeks ago and I shut it down. As it was purchased from Sears, they and Whirlpool have batted responsibility for repairs back and forth until proof of extended warranty was supplied to Whirlpool. They then scheduled a repair job for a week later with an unqualified technician, who naturally refused the job. Upon callback, I was rescheduled for a day two weeks hence. As it turned out, the repairman would not be near my home on the appointment date. Luckily, I tried to move the appointment up, as the repair service said Whirlpool did not supply proof of the extended warranty. I saved five days waiting time by rescheduling, but have to supply proof of extended warranty yet again. All this for a dishwasher that takes three hours per load, and doesnt do a particularly good job of cleaning.

DONT BUY WHIRLPOOL! I bought a Whirlpool refrigerator 5 years ago. In June I had to have a new thermostat put in because the refrigerator would not stay cold. The food in the freezer would defrost and then freeze, defrost and then freeze. I had to throw all of the food out. Two weeks ago the refrigerator was making a groaning noise so I looked in the freezer and the temperature was up to 30 degrees. The ice cream was soft, the bread and buns that I had in the freezer were defrosting and small things like crab cakes had also started to defrost. Eventually the temperature went back down to zero.So I called out the repairman AGAIN! He told me this is normal that the freezer goes up to 30 degrees to defrost the freezer and the groaning noise I heard had to do with the Freon. It cannot be normal for food to freeze, defrost and freeze again. I called their customer service and their representative, Jasmine, basically told me all she could do for me was to schedule a service call. Really? I just had the repairman out the day before. I am concerned about food safety with a refrigerator that fails to keep food at the proper temperature.

I purchased this dishwasher (whirlpool WDF330PAHW2) in February 2019. Really worked great until May 2020. Now doesnt drain on the last cycle, smells bad (even though cleaned) and door leaks under handle on front. Really too bad. I have been a Whirlpool champion for 25 years. Now not so much.

Smelled strange odor in laundry room area.. Noticed plastic panel to Whirlpool electric water heater controls was melting and immediately closed breaker to the heater.. After inspection of heater control panel, noticed all wiring damaged and burnt causing burning smell.

I installed my new water heater in 2012. Within 3 months, it was not producing hot water. When I called, a helpful person at the Whirlpool warranty line told me it was because there was too much cold water being mixed into the hot water coming from the tank. I hung up... Called again and was told that they would be able to get someone in 2 weeks out to my house to check it. I told them that was not acceptable. I hung up... I called Lowes, where I bought it. The person on the other line finally, after more than 1 hour, was able to get a repair person out there within 2 days. I had to pay the fee to have the guy come look at my hot water tank, and tell me that he hated Whirlpools. He called Whirlpool, 3 times; he was hung up on 2 times. He explained what had happened was I had a hot water leak, that it probably it was overloaded, the thermostat control everything else was fine. However, that I had installed the heater myself not a professional. Therefore it was not up to NATIONAL code; therefore, Whirlpool refused to honor the warranty. So, short version, in order to get the tank repaired, I was supposed to spend an additional $300-$400 to bring the heater up to code for them to honor the warranty. What you ask made my heater out of code? It is outside in my utility room, and the flue was cut to fit and the OUTSIDE vent pipe was not above the roofline. It didnt matter that it is not in an enclosed space, that this was nothing to do with the reasoning the thermocouple went out.I simply turned up the heat, so far so good. Will I ever buy another Whirlpool? No. I have a Whirlpool fridge bought before the hot water tank situation. The ice maker went out within 6 months of purchase. When I called to have it repaired, the service guy stated he hates Whirlpool. The piece he had to replace was plastic that was replaced with a metal piece that should have been metal to begin with.

We purchased a Whirlpool Cabrio, top load washing machine WTW6600SW back in 11/07. Last week (todays date is 8/19/11), the machine sounded like a plane taking off when it spins out. When the local service technician came out this week, he said that the bearings are shot. Since the tub and bearings are all one part, we were told by the technician that the part and labor costs would be $379.99 to repair it. We originally paid $799.00 for the Cabrio, less than four years ago. Whirlpool would not even give us a concession of a new tub and bearing part as it was out of the 1 year warranty.

I am completely dissatisfied with the competence and accountability that I have encountered while dealing with Whirlpool Canada. I ordered a Whirlpool Refrigerator in September of 2011. I opted to switch the door swing myself since it is a relatively simple task and of course they charge you extra if they do it for you. Once I had the door installed, the last step was to screw on the handle. The door was missing the threading which allowed the handle to be installed. I contacted Goehmans to set up a service call. They looked at the fridge only to tell me that they needed to order an entire door. A month and a half later I had not been contacted by anyone regarding the whereabouts of the replacement door.Long story short, over four months later and after hours of phone calls recounting the details of the events numerous times to numerous employees, all Whirlpool had to say over and over again was I understand, but unfortunately we do not provide any compensation.” They said that the warranty only covered repairs and not product replacement, which would be fine if it ever broke but they delivered a fridge that was not built correctly in the first place. They took no responsibility for the lack of quality control.After speaking with the supervisor Josh, and insisting that we be compensated for the inconveniences and frustration, he finally agreed to extend the warranty by 3 months. I told him that they should offer a year extension since if they stood behind their product that it wouldnt even cost them a cent. He politely told me that he understood and what email address did I want the extended warranty information to go to and that he would offer only the 3 month warranty. When I received the email, I found out that I had yet another phone call to make in order to engage the extra 3 month warranty.I am extremely frustrated with the level of service and I feel as though they school their employees to be therapists that offer no solutions. They were all very willing to listen and offer a sympathetic ear, tell you that they understand but not to take action or offer a solution. They seemed to think that it was acceptable that I pay them full price for a fridge but not deliver the full appliance for a projected 6-8 months. In my book and to most consumers, this is not acceptable. When I pay full price for a product, I feel that a full product should be delivered to me in working order. Whirlpool got their money and the special order door seems to be at the low end of their priority list. How else can they justify a 6-8 month wait for part replacement?Somebody please sell Josh a car with no stereo system, make him pay for the option and see if he if he thinks waiting 6-8 months for it is acceptable. Oh yeah, and waste 6-10 hours of his personal time trying find out where the heck his stereo system is then tell him how much you understand. I guess I can stroke Whirlpool off as a brand of appliance for any future purchases.

I just bought a Whirlpool Gas Range from Home Depot on 11/11/2014 and I am having problems with the oven. It is still under warranty and have five year protection plan. I called to have the problem fixed. Two technicians and the oven still doesnt work.

We just received our brand new Whirlpool washer and dryer from Home Depot. The delivery person started the washer and started the dryer and promptly departed. My husband immediately put a load of laundry into the washer, and he noticed there was insufficient water levels to adequately wet the clothing. Approximately 3 tablespoons of warm water were added at intervals of approximately one minute each. The water level never rose above 3 inches at the bottom of the tub despite setting the washer on the heavily soiled setting. After the spin cycles he removed the extremely damp clothing and it appeared that the machine had not properly completed the spin cycle and drained an insufficient amount of water from the clothing. He tried another load, and it appeared that the sensors were not working which regulate the water levels because most new machines use far less water. However this washer was defective. He then placed the clothes in the brand new Whirlpool dryer. The clothes ran for over five hours and never dried and the dryer never got hot. There was obviously something wrong with the thermostat. We are both disgusted and will never ever buy a Whirlpool product again. In addition because of the extremely poor response from Home Depot, we will never purchase an appliance from them again either. So sad that Made In America, which was on a sticker on the front of the machines, does it mean diddly squat these days.

Recently, I was having a problem with my Whirlpool gas range so I contacted the 1-800 number. Long story short, the repair cost was so high I would be better off getting a new range. But believe me, it will not be a Whirlpool.

We bought this fridge 1 year ago. We have already been without a fridge from Oct 2016 to Jan 30, 2017 due to a drawer going bad which caused the whole thing to quit. Now it has an obstruction in the Freon lines that causes it to freeze up and not cool. It was deemed not repairable by service company sent by Whirlpool/KitchenAid, and yet they want one more test run. The last person I spoke with at customer service had a flippant attitude and said there are no notes. What they do is drag you along for so long, make you wait and abuse you with tests, and hope you finally give up and go away. I will never buy another thing with Whirlpool/KitchenAid stamped on it!

Brand new dishwasher never worked. After getting the runaround from Bethel Park Home Depot. I was told I had to call Whirlpool. After being on hold 3 separate times for more than 12 minutes each time, they scheduled a repairman in a weeks time. He said the motor was bad and had to order. Wont be back out until after Christmas. I asked Whirlpool to replace this lemon. Customer service told me they never replace if they can fix. What if something else is wrong? They didnt care. Very rude. Told me manager would tell me the same thing. Never buy Whirlpool. Appliances are faulty and customer service rude. This has been a nightmare experience. Feeling very helpless at this point.

Purchased a new Twin Thin washer & dryer combo when I first moved into my new apartment two-years ago since it was a good fit for the space that lies inside my patio. Nothing BUT problems from day one since it DESTROYS/EATS your delicate clothing. Repairmen in and out could find nothing wrong with it. The problem lies in the fact that the so-called gentle cycle agitates at the same rate as the other cycles, but stops so that the agitation time is shorter, but at the same time the agitation no matter if its shorter is still too vigorous for delicates. Under contract, so keep having repairmen come at no cost to me other than a complete waste of money purchase inclusive of unwearable brand new RUINED clothing.Called the company the other day & was told they could SELL me a different one, but they would probably not pay to have the LEMON removed. Also, suggested I wash my delicates in a mesh bag which is impossible to do when one has maxi dresses that tell you to wash on the delicate cycle. Mesh bags are made for small items - DUH!Repairman came again today, and was kind enough to make call to them. Later found that their response to him was that I was putting too much into the washer. Like no way, Jose! Asked tech to forward e-mail to them advising that they were more than welcome to come film me when I wash because that was NOT the problem with it. Already knew Whirlpool had discontinued this washer/dryer combo, but THAT fact was never mentioned. A lot of sites online no longer even carry the parts for it. Found others with the same issues on various sites relating to this now discontinued model which is akin to a Purana fish with shark fins. E-mail sent to tech that was here today asking him to forward my e-mail to whomever he made contact with today via phone that unless the situation is remedied that I would have to take further action. Now awaiting response from the main man tech or whatever his position is at Whirlpool.Bottom line is that it is a LEMON that has not only cost me money, but excessive amount of time to resolve this issue not to mention time spent online researching this, that and the other concerning this discontinued appliance. Warning to all out there - DO NOT BUY WHIRLPOOL - UNLESS YOU WANT A HASSLE and a lot of BS. Found they already have an extreme number of lawsuits against them during my online searches. So, ball is in their court at the present time. Will be calling them the end of the week once again in order to get this problem resolved unless I hear from them via e-mail.Totally exhausted from it all. Word to the wise: DO NOT waste your money on Whirlpool appliances unless you want more problems than you already have. I have health problems which are exacerbated by stress, and believe me this has been one of the most stressful and one of the longest things to resolve (two years) brought on by their lack of admittance that this DISCONTINUED product is a real LEMON. BUYER BEWARE OF WHIRLPOOL - I rest my case.Updated on 07/12/2018: Cant seem to find this model anywhere now. Not to mention the fact that I found it not only eats my delicate clothing, but is also ruining my towels, etc. and I use the regular wash cycle for these items. You cant find my model #WET4024EWO anywhere; looked like they put a similar one out with a slightly different model # in which the drum/agitator differs from mine. Now find Im having difficulty finding that NEW stackable model on the WEB. Leaves me wondering if that one has also now been discontinued???They have given me no resolution to my problem as of yet, and Im totally EXHAUSTED from it all. Have high blood pressure, a heart condition, and cant even sleep right anymore due to their lack of cooperation to solve this on-going problem which is certainly not helping any of my medical conditions either. Its causing nothing but STRESS, STRESS, STRESS and more STRESS! Will be filing a complaint with The Better Business Bureau by next week if not resolved by this weekend (if I live that long).Updated on 07/17/2018: In looking at this Washer/Dryer Combo Model # WET4024EW aka LEMON again today after noticing more clothes which now have holes in them after being washed on the gentle cycle with the highest water level possible, I noted the size of the agitator. Bottom line on this is that the agitator also appears TOO LARGE for the machine which also could also be another contributory factor to the destruction capabilities of this now discontinued model. Also, inspected towels today and found torn stitching & thread tearing in those also; appears EVERYTHING you wash in this machine gets destroyed. In researching further on their newer makes noticed that the agitator appears either much smaller or has been removed altogether. Hopefully this will serve to aid anyone out there who is thinking of buying this machine second hand from anyone out there that is attempting to sell it vs obtaining restitution from Whirlpool.

Both are Whirlpool Commercial quality. I got them free from my Co-Op. They didnt cost me anything. They have been here for years - at least 18 years. They have performed flawlessly. I would look for anything discounted. I do not have a problem buying scratch and dent items or last years models. I am not big into brand names and their claims. My sister has gone thru several Maytag appliances in just a few short years. I will not buy any front loading washer, its top load only for me. The dryer has to be electric because we do not have gas in my Co-Op complex. I have been lucky to have only two washer and dryer combos since I was a kid. My family bought a Kenmore washer dryer combo in the 70s that lasted maintenance free into the 90s when I got the Whirlpool set that I have now. I only need the basics side by side set ups. Even though I live alone I do a lot of laundry. Since I have had these commercial grade machines I am more leaning toward another set of commercial grade machines. They seem to be able to take more abuse/over loading than the fancy expensive machines.

I purchased the Whirlpool Cabrio set about 5 years ago. My problem is that the washing machine has NEVER gotten our clothes clean. The dryer is fine but the washing machine is useless. Clothes come out of the machine in the same state that they went in even if I use stain remover. Dont buy this machine!!

I have had my whirlpool top loader washer 2/12 years. There are 3 adults in our household, but we do at least 1 load per day. During a spin cycle we heard a loud bang and then the washer starting spinning very fast. I called for repair and was told the cost was 500.00. Now I must buy a new washer as that cost is excessive and I see this is a common problem. This new washer will not be a whirlpool!!!

Whirlpool Cabrio Platinum washing machine: You wont believe this until you call a parts replacement place for tiny part. The plastic (or vinyl) lid hinge bearings are located at hinge corners of lid. Hinge pin passes through them, one on each side. Half the size of a penny, UNCONSCIONABLE greed at the price of $32-$33 dollars EACH when ordered from a parts place. IMHO, design by INTENTIONAL failure to fail after three or four years. As a result, the lid will not stay up on its own. Then you find out the horrible news which is an insult to intelligence. Id have expected to pay maybe two or three dollars each, but NEVER the price they are demanding. Theyve got you and there is NOTHING you can do about it. At that rate, parts would run tens of thousands of dollars to replace the entire machine, part by part. These greedy clowns make car dealers look like reasonable people! The LAST Whirlpool machine of ANY kind we will EVER own!

Bought a brand new 40 gal water heater from Lowes. Installed it and it worked fine. Next day no hot water... After doing all the tests with tech support. This smart mouthed CSR explained to me how her uncle is a master plumber and she knows what shes talking about. Still couldnt tell me what was causing it to not work. Other than the reset being tripped. I have had good luck with Whirlpool products. But customer service has always been poor.

Bought a commercial coin operated Whirlpool washer on 4-18-2015. As of this date machine has not been used that much, the electronic part has gone haywire.All lights on and shows the door lock (which is not) disconnected, nothing changes when I put it back. Contacted Whirlpool technician, have been told that this is a defective model. He has apparently had several service calls that are new machines and they are all the same issue. Told to contacted Whirlpool, Whirlpool playing dumb. I have several other older Whirlpool commercial washers and dryers, never had issues. I guess they are doing shortcut garbage machines. Also, the interior of machine is less sturdy than the older models. Will not buy any Whirlpool products again. They do not stand by their products try to tell me that they are not aware of defective machines. Cheaper to play stupid!!! Disappointed with their lack of standing by what they sell!!!

We purchased the Whirlpool refrigerator on July 9, 2012. Refrigerator was replaced on August 23, 2012. Since then there have been many, many service calls. I wish I had kept records to be able to tell you exactly how many times, but we purchased an extended warranty. From memory, I can tell you the ice maker has been replaced twice, new doors have been installed for refrigerator and freezer (replacing ice maker a third time), then within the last three months the freezer door was again replaced (replacing ice maker a fourth time). The gasket on the freezer door has been replaced. At one point the refrigerator was colder and freezing and the freezer was not freezing. Parts and pieces have been repaired on several occasions. The inside of the freezer door next to the ice maker is still frosting up and yet again the ice maker is not functioning and needs to be replaced a fifth time. In other words this Whirlpool refrigerator has been a lemon for us. Finally, we figured it out. There is a fairly large gap at the top of the freezer door between the case and the gasket. If you run your hand across the area where the gap is, there is definitely a dip in the face of the refrigerator case where you can see the top of the ice maker. A picture showing the gap is attached. I am not sure that our purchasing a store extended warranty was fortunate or not. My husband has insisted on repairing this thing over and over and over because of the extended warranty. I think repairing it is futile and the only people being punished by all the repair calls is us because we frequently do not have ice, we are losing food because of freezing or not freezing or cooling or not cooling as the case may be. Thank God, the warranty expires in July and we can repair this Whirlpool by replacing it with another brand -- not in any way associated with Whirlpool. If you Google Whirlpool, you will find that Whirlpool is affiliated with almost every other brand of refrigerator and really limits your choices. Based on my experience with this Whirlpool refrigerator, I will never purchase another Whirlpool or any other brand associated with the Whirlpool brand. The myriad of repair persons in my home probably find a Whirlpool refrigerator is job security for them.

This complaint refers to model number ET8MHKXMB. It was purchased in November of 2008 and the fan had to be replaced on May 29, 2012. The cost of this repair was $189.79. This is a terrible thing to have happened. Obviously, the fan was made cheaply. We are very dissatisfied and will not purchase another Whirlpool refrigerator ever!

Buy a new in a box dishwasher, it is not working, not a good customer services, I wait 1 week for a tech to come and fixed, and I will wait to tech to come back with parts to be fix. Company not replace the unit, I pay for something that is not working. Very frustrated for the time waste. 3 day off from work.

I replaced a 4 year old Whirlpool dishwasher with a new Whirlpool dishwasher on 01/18/2019. July 2020, dishwasher failed. Finally got Whirlpool to send out a repair technician and was advised that the sump and motor had failed. This is after only a year and a half. Whirlpool will not back their product because I did not send another $200 for a service plan. So basically whirlpool cant even guarantee that their product will even last a year.My 4 year old dishwasher had the same issue which is still unacceptable. I have a Whirlpool refrigerator that almost burned down my house and just replaced a failed Whirlpool stove with a Samsung. I wish I could say what I am replacing this dishwasher with, but I am too frustrated to even look for a replacement after only a year and a half. Replacement parts will cost $250 just for me to do it myself. Do yourself a favor and research the product. Should you spend more? I cant answer that. I have seen 20+ year old Frigidaire dishwashers still working. I honestly dont know what brand to get, but I do know that I will never purchase another Whirlpool product again, and neither should you.

I bought a French door, counter depth, Whirlpool refrigerator model GIOFSAXVY05 in 2011. It leaks water under the front of the freezer on to my cherry wood floor. This has caused much damage to my new house and floor. It is noisy, runs a lot, but its the leaking that has me most disgusted. I wish I would have known about this defect before purchase and ruining my floor.

Purchased a GGE388LXS04 electric range in June of 2013 from Lowes. In September 2013 one of the top burners went out, under warranty Whirlpool repaired the burner. Now after attempting to use the self cleaning mode for the oven, the ovens (top and bottom) along with warmer device do not work at all. This issue is evidently a major issue with Whirlpools electric ovens. Will call Whirlpool tomorrow as the oven is still under warranty, will also call Lowes and see if they will replace the oven with an oven with a comparable brand. Wish I had read this site before we purchased this oven. A very bad experience.

Purchased front load washer & dryer 2009 - have had issues with the washer ever since. The last episode has taken 3 visits from repairman - they cant figure out what the problem is - wont finish a cycle (any of them) and locks up. Cant open the door without turning it off and then back on. But the load wont spin dry - leaves clothes wet. Already had the harness replaced a couple of years ago and now they replaced the flywheel (it was warped) thinking that was the problem. Nope. Still wont work & the repair company said they cant figure it out & neither can Whirlpool. Im very angry after reading all of these posts about Whirlpool. Not a happy customer. But what can you do???

I bought a model (W10632082 A) dishwasher, and the top shelf is very flimsy, the dishes and glasses do not get clean, even after I fully removing any food soil from them. The dryer does not work. The dishes come out wet and with water spots. It is very noisy, and the water cycles are programmed to run upwards to three hours!!! The basket for the silverware is designed to be hung on the door, this basket falls off easy, and you cant use the left side because the normal size of the spoons or forks, get in the way of the dish washing soap reservoir, making it difficult to close the door. Do not buy this product. Horrible!!!

I bought a Whirlpool washer and after a few months it started acting up when spinning. I contacted your so called customer service and they gave me the runaround. Told me I wasnt loading it right. Im 60, I know how to load a washer. Well it got worse and worse and finally went kaput. Its going to cost over $100 to fix the springs and I was told it was your lemon and all that brand was bad. I will never buy another Whirlpool product because you wont stand behind them....

We have an 8-year-old built-in Whirlpool Estate. It is probably as basic a model as you can get. It has been 100% reliable, and cleans the dishes well, even without rinsing. We do not buy expensive premium dishwasher detergents, either. So far, we have required no repairs. Basic features--heavy wash, normal wash, pots and pans. This dishwasher is standard (not extra large.) This is not a fancy dishwasher--just white. It is what matches the rest of the appliances. We have been lucky regarding the performance of such an inexpensive dishwasher. We paid about $250 for it.

I have posted on here in the past about the problems with the Cabrio Washer from Whirlpool. Our third top load lid was just ordered since 2011. There is a design flaw where the plastic frame around the lid cracks and causes the lid to hump up. While shopping at a local appliance store recently, I saw a new Cabrio washer and the lid and hinge system has be re-designed. I wonder why?????

This is the noisiest refrigerator I have owned. The compressor is so noisy I have to turn the TV up to hear over the fridge in the kitchen. The compressor runs almost constantly, they say thats to make it more efficient. I have called whirlpool and all they say is that it is normal. This unit replace a older Whirlpool fridge that you had to put your ear against to hear it running. It is now on our porch for cold drinks. This will be the last whirlpool product I purchase.

The interior features such as turntable, etc are very cheaply made. As is the case with most Whirlpool appliances, this one is way over engineered to focus on appearance and gadgetry. This is not a good microwave for a serious cook who prefers that the design focus on functionality and ease of operation.

I bought a Cabrio washer. Since we bought it, I have had to fix it. The machine is a piece of junk. It looks nice though. After 5 technicians later, our piece of junk is still having problems. We are a poor family with 3 kids who struggle to make ends meet. I feel that this company has taken advantage of the people who put their trust in the so called American company Whirlpool.

Whirlpool Cabrio Washer model # WTW6800WW1. Bought it July 2009 and it broke Jan 2017... 7.5 years old. Cost to repair $715.00. The technician recommended that I just go ahead and buy a new one... not worth the while to fix. I paid $900 for this machine in 2009. This is an expensive machine, not a cheap ass one. Shame on Whirlpool for selling products that dont last and for making it unaffordable to fix.

My Whirlpool dishwasher is not old. It has hardly been used, and the board is bad. My washing machine, a duet, is not old, and the knob to turn it on broke. I am returning the knob to Whirlpool. Perhaps they can duct tape it and make it work on another machine and make big dollars on someone else that buys their junk. This is the LAST piece of junk that I will ever buy with a Whirpool name on it.

This Whirlpool refrigerator is only 1 year and 3 months old (just out of manufacturers warranty). I am very happy that I bought the extended warranty. I have had to have 2 service calls in the past month. On the second one I was told the compressor needed to be replaced. I have had refrigerators that were 25 years old and never needed service and are still working. I have seen many of the same problems being reported on Whirlpool Refrigerators of this type. I recommend you steer clear of them. Also KitchenAid and Maytag because Whirlpool makes their refrigerators too.

I Wish I had reviewed this refrigerator sooner. I bought a Whirlpool side by side refrigerator with ice and water dispenser in the door in 2016. Problem #1: Water leaks from the water dispenser and dribbles down the front of the door. I am as vigilant as I can be about wiping up the spills, but over time it has left a water stain. Stainless steel is not stainless! Problem #2: The freezer is too narrow. Too many frozen items that come packaged in boxes have to be wedged into it or stood on end. Problem #3: Ice cubes sometimes randomly drop out of the dispenser and melt on my hardwood floor. Problem #4: Even though the water is filtered, mineral deposits have built upon the well that collects the drips and I have yet to find any product that cleans it. It looks horrible and filthy. If Id had any idea how awful this appliance would look after just a couple of years, I would have been in contact with Whirlpool immediately.

We recently purchased a new Whirlpool refrigerator and washer/dryer set from Home Depot. The truck for delivery was late and unable to pick up the refrigerator in time for scheduled delivery. Whirlpool contacted us to inform that it was now on back order for another week claiming there was nothing else they could do. Strike one. We paid for the installation and kit for the washer and dryer set. The tech who delivered them claimed the kit was not correct and that he could not install the dryer. We contacted Home Depot, Whirlpool, and had Home Depot call Whirlpool on our behalf with no resolution. They will not refund the installation even though they didn’t install anything.Whirlpool will not directly say whether or not they will send someone else out to actually install it this time. To top it off - I asked the Whirlpool rep which kit needs to be used and she told me whichever I want... for a gas hook up... whichever I want. This is ridiculous and Whirlpool has the worst customer service I have ever experienced. Side note - don’t waste time on the chat feature they provide. You will be directed back to the 800 number with 30 minute hold times. Horrible company!