Whirlpool Duet - they are highly rated and are aesthetically pleasing. Highly rated, they are expensive, my last Duet w/d didnt last as long as expected. Ive had to repair both machines once since I purchased them. Good quality is of utmost importance, plenty of washing and drying options, front loading washing machine, full size extra large capacity, attractive machines, good reputation for quality and lack of repairs.

Whirlpool is the manufacturer of most appliances including the Kenmore dishwasher. Your products are made horribly for the mother board to go out in 2 years is ridiculous. I purchased a stainless steel dishwasher from Sears in August of 2014. 2 weeks ago I received error codes E2 and F2. A technician came out and the mother board needs replaced because water got into it... its a dishwasher. The cost to fix $465. I paid $673. The sales person informed me that I should have purchased the extended warranty because the appliances now only last a few years. Seriously... fleecing of America. This is my last purchase from Sears. We have bought appliances for 30 years from Sears and this is the end. They could care less about customer service or their products. Apparently everything is now made by Whirlpool who will also be getting a review. Shame on you for making poor products.

I bought my house brand new with all new Whirlpool Gold Series appliances. About a year and a half from purchase date, I started having issues with my fridge, then my dryer, then my washer, then my fridge again and that lasted about 5 months, then my microwave and my dishwasher. My microwave stopped working in January. It’s now April and I still do not have a new one. It keeps getting lost or shipped to the wrong address or something. Every time I call, the representatives don’t know how to look it up. I wind up on hold for at least 30 minutes, and I get transferred to at least 3 different people. I hope my last appliance doesnt break because I’m over Whirlpool, and I will never buy another appliance from them again.

Whirlpool Washer Front Loader - Ripped off! It cost $250.00 to repair; the serviceman was at my home all of 15 minutes. The below or otherwise known as the rubber seal was ripped up and caused my washer to leak water all over the floor. I washed a load of laundry, 1 item being my 2-year-old granddaughter’s pants that had a 4 zipper in the pant leg. The serviceman suspected the damage was done by the zipper. So how many of us wash clothes with zippers?!I called and ordered the part from Sears thinking this was possibly something we could fix ourselves, only the part was on back order and would take a month before it was in. Therefore I looked online and could purchase the part, delivered for $91.00. I called for repair service to ask them about it. He said they could be difficult. It would take him about an hour to put it on. Guess what, it was on in 5 minutes. Now, Im even madder because I know I could have done this myself. Whirlpool! Oh yeah, I forgot to mention this was 1 and a half years old; we’re a family of two, no warranty. Think people, we’re getting ripped off.

I purchased the Whirlpool Cabrio washer and dryer about 5 years ago. I wanted to pay for a good pair to last a long time for the money. We have had a repair man out twice for the washer. They ended up replacing the computer board. It worked fine for a few years. Now, it keeps getting the unbalanced error code for almost every load of clothes that we start. Sometimes, it takes 20-30 minutes of rearranging the clothes to get it to finally work. I have had to manually set it to finish the loads on a number of occasions. It is so time consuming to do laundry due to having to play with the clothes to get the loads to finish. Plus, I dont know how many times it has woken up my grandkids because of the loud thumping noise it makes when it gets unbalanced. I have never had a washer do this. I would expect when you pay big bucks for an appliance that it should last a long long time. One usually gets what they pay for. I should have bought a cheaper pair. Then, they probably would have lasted 15 to 20 years.

Purchased double range ovens. Enamel is flaking off within 2 years. Whirlpool denies defect. They wont replace it. Any other folks with similar problems? What can I do to have it replaced? I remember the old ovens and how the enamel just stayed and stayed and stayed. Never a rust or flaking issue in those old time models. Any expertise on how the enameling process may be compromised in the newer manufacturing process (cutting corners or costs). Any options for a class action here if a commonly experienced occurrence? If similar experience drops comments/review below as a one liner - just state enamel defect. That way can figure out the number of folks with issues. Id like to take action if given the opportunity, and more so if this is a common occurrence. Lawyers are costly for one-off complaints, but there is power in numbers (think United Airlines).

We bought the Cabrio washer and dryer on June 2008, and it wasnt very long after that, that we had to have a repair done. Then, it started twisting the clothes and the sheets into a big knot. Two king size sheets and 2 pillow cases got so twisted that they are no bigger than a watermelon, and believe me, they are very hard to untangle when they are soaking wet. The machine in the drying cycle sounds like a commercial jet taking off. We can hardly talk above the roar of that thing. I hate it with a passion. Whirlpool used to be all we bought, but that is going to change.Linda

I dont know the model you have but this exactly what I just had happen in May. Its what they call the jazz board that is behind the light area inside the front of the refrigerator, where the light bulb goes. This is a circuit board and it seems when connection arent happening properly the fridge wont go into defrost mode and the water freezes over the evaporator not allowing any cold air to the top but working cooling freezer and making lots of frost too. I paid $400 to Sears service repair. The jazz board itself, I kept the old one and you can buy it online for about $100 and a child can do the labor that I paid hundreds for because, like you, I didnt know what the problem was. It takes less than 1 min to do this. I was furious! I hope this helps you and I too will never buy a Whirlpool. I found this site looking for why the refrigerator is making very loud noises, very loud banging, clicking, humming. Its ridiculous!

I bought the Whirlpool bottom mount freezer to find out there were problems with the drainage. I contacted whirlpool and they sent the parts to fix it but they did not send a repairman. I’m 80 years old and I’m not getting on the floor to fix this issue besides pulling it out to get behind it. The ice will buildup in the freezer so I have to empty the freezer and break up the ice. If I don’t break up the ice it will frost over. I will never buy another whirlpool refrigerator and I’ve been looking at replacing this one.

I purchased my Whirlpool washer and dryer Cabrio Platinum model in September of 2014 from Lowes and have never been so disappointed in a washer in my life. Not only was it the most expensive washer and dryer set I have ever purchased but it is the absolute worst in performance. It has destroyed most of my clothes and linens, doesnt get them as clean as my former Samsung front-loader, and is constantly twisting up the clothes, getting out of balance and requiring me to adjust the clothes once or twice during each wash cycle. On recent research, I have found that I am not the only one experiencing these problems. Whirlpool should RECALL this series entirely! And I intend to post this review every place I can to prevent future sales of this horrible product.

I purchased a dishwasher from Menards. It was a top of the line Whirlpool Dishwasher. We ordered new cabinets for a kitchen upgrade and when the cabinets arrived they were damaged during Thanksgiving holiday. We purchased the dishwasher and it sat in our garage until the second set of cabinets arrived in mid January.Once the GC installed the new cabinets we noticed a small dent in the front of the stainless steel dishwasher. I notified Whirlpool and they took my model and serial number. The supervisor April said there is nothing that I can do. You passed the 30 day cosmetic warranty. I explained the issue to her and she didnt seem to care.The dishwasher sat in the garage for 7-8 weeks. This is not the consumers fault. This company could of sent a service mechanic out and replaced the front panel. But she chose to ready some meaningless policy to me. I will never buy a Whirlpool product again, and I will tell everyone about the poor and unprofessional service that Whirlpool offers.

Weve owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.

Whirlpool Gold (Model No. GX5FHDXVY04), expensive French-Door style refrigerator , with bottom freezer pull-out drawer, purchased in 2010, has drain line that repeatedly blocks, causing frozen sheet of water on bottom of freezer and consequent leaking of water onto wood flooring (ruining said flooring). To add insult to injury, 5-year extended repair warranty I purchased specifically EXCLUDES drain lines, leading me to believe that this is a well-known problem that is costly to repair which is true because the drain line and pan on this particular model is nigh impossible to access without upending the unit (two people required) and accessing the bottom panel of the unit. This appears to me to be a design defect that Whirlpool should correct -- at its expense, not mine. I am currently reviewing possible courses of action, to include, but not limited to, BBB complaint and litigation.

We have a Whirlpool Gold fridge that was manufactured in 2009. MOD: GS2KVAXS01. SER: HRY0570897 and it has not been cooling properly for the last few weeks. Some days it is fine, the next day not and we have had to throw our a lot of rotting food. We got the fridge checked out and were told the Electronic Control Box for the fridge was not working. My question is, why would a Whirlpool Gold fridge that costs $1800 or so have such a large issue with 3 years? Its practically a brand new fridge and Im outraged that a large part of the fridge is not working. I understand parts break and there is warranty but its pretty bad that after the warranty expires the control box would become defective. I have been a loyal Whirlpool customer and solely buy the brand and this break upsets me very much. Especially since replacing the part will cost me $400 plus labor, we are talking about a part costing 30% of the total fridge cost! That is ridiculous. I am hoping there is something you can do to rectify this, as a fridge manufactured by what I thought was a great company should not cause such an issue and I would like to continue to buy Whirlpool products but not if this is the case.We have called Whirlpool customer service many times to be ignored, berated, told I cannot speak to a supervisor and nothing will be done. Never in my entire life have I ever known a company so horrible to exist. I have had bad service before but this takes the cake. Plus, no company that I have ever dealt with would ignore you and not provide any discount or remedy. I cant believe this is a big brand with the way they carry on. You would assume they would be some one person owned company who doesn’t have a penny to spare. I don’t respect this company at all and expect a resolution because they are truly insulting in all the channels.

I purchased a Whirlpool Cabrio washer in July of 2013. In the first 6 months had a technician in to repair it. Worked fine up until now. The washer fills up, the clothes just soaks there for awhile (doesnt wash) then drains out. It doesnt fully drain so I have to put it on spin and drain again. Any suggestions on what I should do?

I absolutely HATE this washer! These pics are of jeans AFTER they came out of washer. Its energy efficient for sure...doesnt use enough water to fully wet the jeans. And, yes, I know how to choose the correct settings. See how wrinkled the jeans are? That is what all clothes look like after being washed in this washer. Dryer isnt any better. It does dry them, but they are so wrinkled they look like they were just pulled out of dirty clothes hamper. I was a Whirlpool fan up until this set. I realized before my 30 days were up that they werent cleaning my clothes well. I went back to Lowes & set up a date & time for them to be picked up. Salesman convinced me that I just wasnt use to this new type of Whirlpool washer/dryer. Plus he insinuated I was being a problem customer who was lying about the poor performance of my set. He said they had sold a lot of these W/D and NEVER had a complaint. Dummy like I cancelled the pick up. I would not take another set of these if they were given to me. If I could afford it I would give away this set & buy something else. Anyone still interested in Whirlpool Cabrio W/D after reading my review? If so, Ive got a set I will sale you for what I owe.

People should consider themselves lucky to get 2 yrs, 1yr, 6 mos out of these pieces of junk. Mine replaced an 8 year old Bradford White that was originally installed when the house was built. Funny thing, we had the exact same BW in our last house. Same problem after exactly 8 years - tank leaked. Anyway, this Whirlpool 40 gal gas was installed by a professional plumber ($200) and ran fine for 6 days before the pilot went out the 1st time. In the next 10 days it went out 9 more times until it wouldnt stay lit at all. I would light the pilot and it would be out in 5 min or less. I watched for the error code the last time - 2 flashes which indicated thermocouple low voltage. This is totally ridiculous. After research - which I should have done before I bought - it looks like a total bad design problem with associated customer service nightmares and much additional cost to the customer. AND EVERYONE WHO MAKES AND SELLS THESE THINGS KNOWS ABOUT IT. Attempting to fix this thing - even IF labor was included - looks like throwing good money after bad. When are these companies going to be held accountable for producing cheap poorly designed products and then let the consumer foot the cost of labor and/or replacement. You can say all you want about less government but this is just a small example of what you get when you have less government. Doing further research, it looks like NO manufacturer of gas water heaters can produce a reliable product now. So now, Im installing a Bradford White ELECTRIC water heater. Thats and extra $250 for the electrical service that needs to go in. AND additional for the actual install by a plumber. At least Lowes is not giving me a hard time about getting all my money back for the Whirlpool since its less than 30 days since the purchase. I guess I should consider myself lucky it malfunctioned almost immediately. Total out of pocket on the initial Whirlpool install: $560. Total out of pocket with reinstall of BW Electric: $1000. My time spent on this mess: priceless. At least we will have hot water, even though it will cost more per month in electricity to do it. Thanks Whirlpool - stay classy.

We bought this Whirlpool Cabrio washer 2 years ago and have hated it since the first load. It does not clean clothes, and the so-called large capacity will barely clean 5 regular towels. And if you wash diapers, do not buy this washer. If a load is really dirty, you have to wash it 2 or 3 times for clothes to be clean. Then, there is the awful mildewy, moldy smell after a few washes. How can a washer that gets so bacteria-laden be allowed to be sold on the market. Ive been washing laundry for 45 years, and Ive never had this kind of wash-related problems. This washer is an overpriced nightmare. I cannot wait until I can save enough to replace it. And I am watching and hoping a class action suit comes out to force Whirlpool to take these washers back, refund the money spent, and apologize to all the people who purchased one.

Its been exactly a year since I first purchased my Whirlpool Refrigerator and its already giving me problems. The ice maker wasnt producing any ice so we replaced the water filter as suggested by the manufacturer. Now the refrigerator is not cool enough. This morning I was giving my kids cereal and poured milk into one of their bowls. After they tasted it the milk was spoiled. Yes spoiled. I was so mad I called Whirlpool and the fastest they can send a repair man out to my home is next week. Really? I said what about my food and my kids? They said its not their problem! I tell you they are so nice and friendly. They really care about their customers! Yea Right!!

This piece of junk just broke down not even one year after the purchase. Every singe Whirlpool washing machine has broken one way or another. This one will set the wash time for 57 minutes, and exactly 24 minutes left in the cycler, you hear this big crash and then everything stops. Another dumb thing about this piece of crap is that when the problem happens, the POS keeps the lid locked so that you cant tell what the problem is. What morons would put a lock on the lid? Its not like someones going to take a jacuzzi bath!Restarted the POS again, and exactly 24 minutes left on the wash cycle, there was another crash. Both times, exactly 24 minutes. NEVER BUY FROM WHIRLPOOL!

Bought in 2009 brand new set washer and dryer together at Best Buy. The washing machine in 2011 started its never ending problems. I’ve paid for parts & labor for the door lock sensor mechanism multiple times where I learned to repair that myself even buying parts and installing on my own last time... Then a drain pump went bad. Replaced that. Now a code f51 sensor to a motor rotor not spinning issue. Horrible. All the money and time in this unreliable machine is so awful. This thing also isn’t that great when it works too. Goes unlevel way too much having to redistribute and restart cycles all the time... Wish it washed better for the price and all the trouble. It is the worst machine. Has to be! Everyone I know can’t believe the fight I’ve had through the years with this machine. The company doesnt help you. Costly headache Junk machine!

Free-standing electric range Model WFE524CLBS0 - When burners are OFF but oven is ON, stovetop becomes unbearably hot. Had a service call. Technician (who was rude and surly, but thats not Whirlpools fault) said design standard was 175 degrees. This is dangerously hot. Surface should never get that hot except when burners are on.

I have a refrigerator model WRT359SFYM00 that is 4 months old. It suddenly just stopped getting cold. Trying to contact Whirlpool warranty/service department has been a nightmare. Once I did get them they spent almost a week trying to locate someone in my area to service it. I was in constant contact with the phone support person, but they kept telling me its out of my hands a special unit was making calls to find a repair person. After almost a week they informed me they could not find anyone but if I could find someone to service it they would reimburse me (max $250 labor). I spent 5 minutes and 1 phone call and I found someone.They wasted a week bumbling around with wanton disregard for their customer. Their service after the sale is deplorable. They are staffed by people who answer calls but have no ability or authority to fix a problem. Worse yet, they kept telling me it was out of their hands. If not in their hands, then whose? I assure you I will never buy another Whirlpool appliance simply based on this warranty experience. What a horrible way to treat your customers. Shame on Whirlpool!

Stainless steel fingerprints and rusting are terrible. The storage doors in the freezer have an open bottom which allows items to slip out which is annoying. The fridge has ample space for all my items without being overly huge for no reason. Great for 1-3 people. The rest is perfectly fine.

I have a 5yr warranty. Im 3yrs in on the 3rd repair. Horrible. This time they cant get the part and Ive been dealing with them for 5 almost 6 months. I spend countless hours on hold trying to get a real person... When I do they send me to someone else where the queue starts over. I paid $400 extra to just have them replace the fridge and its been over a month and they cant even get a new one delivered. Just refund my money! This is beyond the pale. Dale, Sunrise Beach Mo.

I bought the Whirlpool mini frig from Target 3 years ago thinking it was made by whirlpool in USA!!!! 1) not really made by whirlpool!! Made by Glantz from China. Common deception of USA and Chinese mfg to fool consumers is to license a well knownBrand to glantz in china. Glantz mfg almost all mini frigs under dozens of well known brands. Federal Trade Commission should ban this kind of deceptive marketing. Complain to the FTC Wash DC!!! 2) Chinese mfg gantz mfg defects and how I fixed them: A) back of freezer compartment open, freezer does not freeze B) 45f inside not 40f!!! C) defective thermostat remedies: 1) aluminum foil to seal back freezer 2) weather stripping around door to bring temp from f45 to 40f.D) used Youtube video to adjust defective thermostat, until I can find a replacement thermostat!!! Dys videos: watch youtube repair videos before you trash your frig. 2) check the country of origin, if its made in china, it will not last very long!! 3) buy an extended warranty for any chinese product. You can buy generic frig replacement parts on eBay!!Yes chinese products are cheap, but they do not last!!! One good thing!!! This is a very quiet frig.

We purchased our Whirlpool Duet model WFW9150WW01 13 months ago. The warranty was up at the one year mark. We chose not to purchase the extended service plan. After all, a washer should last at least five years right? Wrong! The front seal has gone bad. It is an $85 part plus shipping, plus hours of my time. So, I purchased a product that is supposed to conserve water and instead I am having to purchase a petroleum-based product (the rubber seal), as it would seem, every year or so! These companies have us snowed with the whole conservation bull! CFLs, High Effeciency, Bio Fuels, etc., its all a hoax! And it is a hoax at our expense. Does anyone just produce a good product anymore? Oh yeah, I forgot... Japan does! Our economy continues to go to hell while other countries are coming online. Get your act together, guys, before we lose everything!

I have a Whirlpool Cabrio washer. It was great for almost year. After that it has been nothing but trouble. The body of the washer has rust coming through the paint and large areas that is so rusted that the paint has chipped off completely. A washer is expected to deal with water and not rust through the body. I have a 10-year old Ford truck without a speck of rust. Dont they undercoat? The circuit board has had to be replaced because of rust. I have to take several Q-tips and go under the cover to remove all the rust if I dont it gets rust stains on my clothes, which is impossible to remove. The customer service is non existent. They have left me on the line for over 40 minutes. I hang on only because it would be another hour or so of my time to get someone to answer. I was without a washer for a month while waiting for parts. Why dont they have parts for their products? I had to slop my way too dirty laundry mats 3 times a week as I do 2 to 3 loads a day.My washer is downstairs and stops and gives me the unbalanced message even when its not, running up and down the stairs several times to complete one load. I also get the F51 message for no perceivable reason. The extra rinse button only works 1/2 the time. This was an expensive washer ($1,000.00) and I feel that I deserve my money back. They are knowingly making an inferior product.

My Whirlpool range is a great buy and it cooks well. I have never had a brand new range that snaps, crackles, and pops. It was letting me know that it needed to be broken in and used for a while. I have had it for a few years now and it is just now getting broken in well. I do not even smell the brand new burn smell it use to give off anymore. Awesome!!

I bought a heater from Lowes in south lebanon ohio in feb. 2013. Gas valve is bad. Whirlpool will not replace it because it was put in a utility room with a toilet in. What a bunch of crap. Their service dept. is joke.

I bought my home four years ago with a Whirlpool 50-gallon water heater in it. It was installed in December 2002. Well, my hot water went out. After being told I could go to Lowe’s because they would supply the part free of charge because there was a recall on the thermocouple unit. I went to Lowes. No luck there. They told me they didnt carry the whole replacement unit and I would need a number from Whirlpool. The guy at Lowes was very nice but said I was the fifth person to come in this week.I called Whirlpool and was told because I was not the homeowner that had purchased the item that there was no warranty on the product and that I would have to pay for the part. It cost $34.98 plus shipping, which was another $30.00 because I had it shipped overnight. Two days with no hot water was enough. Well, I got the part and hopefully there is nothing wrong with it as it was shipped in a box twice as big as needed with no packing what so ever.I just got off the phone with them again but this time spoke with a supervisor that told me there was no need for packing. There was no part of the entire assembly that could have been damaged. Will I ever buy anything with the Whirlpool name on it? Not only no, but ** no! Will I tell everyone I know about this? You bet. I am also going to write to Lowes and ask why they are continuing to sell inferior appliances such as these. I have to tell one realtor friend about this and just placed a call to another to tell him. The first had no idea that appliances that were marked still under warranty did in fact have no warranty at all if its a Whirlpool. I may write a letter to the editor of our local newspaper and hope that they will publish it to inform anyone reading the paper about these inferior products.

Frontload Sport Duet ht: After just 8 years, bearing out on washing machine. Just had repairman out. Cost more to fix than what I purchased it for. I bought both the washer and dryer, thus the reason for the duet. So now I have a good dryer and lost its mate. I am not going to purchase another one. Very disappointed. I will not be purchasing any more Whirlpool products in the future. Off to the laundromat.

I have use Whirlpool washers and dryer for years. I had Washer and dryer that lasted me 20 years, even when I thought they were going out I had purchased another set maybe two years before and they were still running so I left them in the house I sold, I would recommend Whirlpool to my friends and family.

We bought this washer brand new and as soon as it was outside the one year warranty the bearing went out. They had to order a whole new drum kit. A MONTH later I had a running washing machine again. The day after it was fixed it started leaking underneath the machine. Serviceman came and looked at it and said No must be the hoses (my responsibility to fix). Nope kept leaking and two months later Im doing laundry and an entire load of water floods my laundry room. Drum broke again!! SIX WEEKS LATER I still am waiting for a new drum. I had to fight to get Whirlpool to fix it again and they wont even return my calls about why its taking so long! We are a family of 8, so doing laundry at a laundromat is outrageous! Dont ever buy Whirlpool washers!!!

We bought this on sale but we're really glad we did. I was surprised how quiet it was while cleaning the dishes, insulation I guess makes it quiet. The wife also uses Cascade liquid dishwashing soap which seems to get the dishes really clean. Rinsing before we stick them in probably doesn't hurt, but overall, we are very pleased. The dishwasher has an adjustable rack which we've only used a few times and the start is easy enough for me to even figure out, sorry guys, but yes I do the dishes sometimes. Hope this helps. Good luck. Oh its model # is WDT730PAHVO.

My Whirlpool stove works really well, and it is self cleaning. I have had my present oven/stove combo now for 5 years and had not had one single mishap at all. I am so confident that you will like it I am personally recommending it. It bakes beautifully and if there is a spill or overflow in the oven I just press a button & it cleans itself!

I have purchased one refrigerator double door Mastermind 230 Ltr. capacity on 08/02/2009 at a price of Rs17200 from Himanshu Sales at Halol, Panchmahal, Gujarat. After one year, there was a problem in the refrigerator. My complaint was given to Himanshu Sales Halol. A service engineer came and replaced OLR and starting relay. I was charged Rs500. The bill was not given. Again cooling was not achieved. My complaint was given to customer car complain no. 22265 on 26/04/2011. Service engineer came on 10/05/2011 and reported that compressor get overheated. He has replaced compressor, capillary, gas, starting and overload relay and charged Rs1650. But compressor continued on, it does not cut off on temperature. I complained on 22/05/2011. Again service engineer came and replaced thermostat and charged Rs150. On 02/06/2011,again cooling was not proper. I complained on 05/06/2011. Service engineer came and advice to send the refrigerator to service center at Halol at our cost. After one week, it was sent back to me. Still ice not forming in freezer. We thought that it is due to summer. We also informed Himanshu Sales Halol. They advice to give complaint to customer care. Complaint was given on 28/11/2011. On 29/11/2011, a service engineer came and informed us that the compressor overheated. On 06/12/2011, the service engineer came with new compressor. He replaced the compressor, capillary, starting and overload. After gas charging, fridge was started. Still ice was not forming in the freezer and there was abnormal sound coming from compressor.Now we are tired to take service from Whirpool. I think this is a company defected piece, so send some senior authority to check the same and to take necessary action. Also due to this problem, my electricity bill got on higher side, and the purpose of the appliance is not solving. On 12/12/2011 at 11:30, the service engineer came and put some instrument to measure temperature at freeze on super cool mode and told that he and Samir will come to check the same. After that, compressor was in running mode up to 19:30 without cut off on temperature. Nobody has came to check,we called him. He replied that Mr. **, the regional head, will come tomorrow, 13/12/11. Still cooling is not achieved, We have registered complaint under complain no. AH1211007719 dated 13/12/2011.

Bought at Lowes. Washer was horribly out of balance on first use. Called warranty # to get service. Was made appointment by Whirlpool for next day. Too good to be true I thought and I was right. A week later, repair company called to make their own appt, chuckled and said Whirlpool does NOT make appointments for them. They came out to see washer and at the time of appointment, the guy said sometimes they come from the factory not hooked up right inside and after he went back to a lady in the office, Jonnys Appl Repair, Bozeman, MT said they would not fix it because washer was not sitting on a concrete floor. They are idiots. Finally, washer completely broke 7 months later. There was no service that would honor ANY appointment Whirlpool made. Went through 6 repair companies trying to get a close appointment date. Hopefully next week will be the magic repair. GO WITH SEARS. Repair is directly through them and they show up when they say they will. Ive never had a new product not working right when purchased at Sears.

We bought a new Whirlpool refrigerator from Sears last summer --- and after experiencing some motor noise we thought this would be ok. We went away to Mexico for 4 months this past winter and this spring the noise seems to be much worse. It seems to have changed -- and we called Whirlpool and they would not help. They said we pay even though we bought this fridge less than a year ago. Consumers should be made aware that if your fridge is noisy you pay for any servicing - they only cover a malfunction. My fridge needs a professional to look at the cause of the loud motor noise.

We purchased a Whirlpool dryer about two years ago. Unfortunately I havent had the time to compose a letter stating my dis-satisfaction until now. After much research and haggling we decided on the Whirlpool Cabrio Platinum model, a very efficient (we thought), and even attractive model. It has proven to cost us much more than we bargained for, as EVERY time I do a dark wash, which is usually two to three times a week I must re-wash the items once or twice after! All of the items come out of the wash with white spots all over. Thinking it is soap, I run the wash again on a rinse cycle: nothing changes. Then I redo the wash - this time not using soap. The result is a bit better, but I still have to take a wet washcloth and rub the areas out.I did voice a complaint one time to which I received a letter stating that I should read my manual, specifically the troubleshooting guide. I dont have time for this. Again, we purchased this machine for its cost and efficiency, yet its ending up costing much more than it should as for every load I do (of dark clothes), I have to do one or two additional. (No telling what is on the light or white clothes that I cannot see because of their color!) This machine has been a total waste of time and money; I will never purchase another Whirlpool machine as I am extremely dissatisfied with this product.

In the past 8 years, I have had to replace 2 Whirlpool Calypso washing machines and 1 Cabrio washing machine. All 3 washing machines worked great for the first 2 years. I purchased the Whirlpool extended warranty on all 3 washers. The first Calypso had 12 repairs done on it. Finally A&E repair service deemed the washer not repairable. Whirlpool replaced the Calypso with a new Calypso. Based on the problems with the first one, I again, purchased the extended warranty. Again, after the manufacturers warranty expired, I again had issues. After numerous repairs, A&E deemed the washer unrepairable. I contacted Whirpool warranty service and was told that they would reimburse me 75% of the cost of their choice of a Whirlpool washer! Since I have had 10 hand surgeries, I need a washer that does not have an agitator (hence the original Calypso purchase). The model that Whirpool warranty deemed as a replacement had an agitator and was also a much lower energy efficiency rating. I found that the Cabrio was a comparable replacement model and finally Whirlpool agreed to replace the washer at 75%. I was angry that they didnt cover the total replacement, but felt at least I got a totally new problem-free washer. I again purchased the extended warranty. I got the Cabrio in March of 2008. In April of 2011, the washer started getting rust around the bleach dispenser and also I would get UL code (Uneven Load). A&E tech came out and replaced a bearing. He said that the rust was not covered under the warranty. I asked how it was okay to have rust around the bleach dispenser if the washing machine is always wet with water. A month later, I was still having a UL code and the rust was getting worse. A&E came out again and said that even though I saw rust around the bleach dispenser, the rust was in fact underneath the tub and had eaten away at the parts. He called the warranty company to authorize repairs and the Whirlpool warranty company denied any more repairs on the washing machine.

I bought a French door Whirlpool refrigerator. It is very pretty. But you always got to double-check to make sure the freezer door is closed. Almost all my house guests leave it slightly cracked because it does not close conveniently like other refrigerators. Water freezes up all over the freezer. It even freezes the fan inside to where it starts making loud noises. I got a chip ice out of this freezer almost every day. I even had to defrost it completely to get the fans to start working properly.

The knob on the Gas Cook top stove from Whirlpool (Part no: W10594481) is very poorly designed. It is very flimsy and breaks easily inside. Outside it still looks intact, but if you examine it on the reverse side, where it actually fits into the cooktops metal rod to turn the gas up or down, we can see it breaks there, as it is made of very cheap plastic. Although it is supposed to be a Stainless steel knob, it is actually all plastic where it matters most. I bought the new cook top from Whirlpool in 2014 and within a year have replaced all the knobs as they were breaking once every couple of months. I am still having this problem after 2 years now. I have contacted Whirlpool and have asked for a solution to this problem. They dont have any, other than offering a new version of the knob which costs $10 more and it is not easily available anywhere. I feel very cheated that I got a poor quality product and no help from them on fixing the problem.

Agree with some of the other reviews. Product misrepresented to clean oven effectively and does not work at all. You have to do all the work yourself because it is so useless. Oven also does not cook evenly. Front and back of oven cook at different rates. This oven should be recalled and all money refunded to purchaser!

We purchased a Whirlpool Cabrio Washer and there is a bearing problem (which seems to be the common issue reported). The washer is unusable at less than 5 years of age.

I purchased washer (Whirlpool Cabrio wtw5600xwg) on April Fools Day 2011. The first repair was check on 1-27-12. I complained the machine was too loud and clothes seemed too wet - the call was under warranty but tech was unable to verify complaint. So guess what? On Jan. 21, 2013, machine sounds like a stressed jet engine. Now we are diagnosed with a bad gear case for a total repair of $439. Now we are not under warranty and Whirlpool takes no responsibility. Doesnt the consumer have any rights? Do you think Ill buy Whirlpool again?

Purchased the American Made Whirlpool in Oct. 2020. There is plenty of room and there are only 2 adults in the home. It is a basic no frills refrigerator. We do not even need the ice maker that it has. Would purchase this again. The only negative is it makes weird gurgling sounds on occasion.

Electric hot water heater model E40H6-45-100 - Purchased at Lowes. Husband installed, tank filled, no hot water coming through house lines. Called support center several times after trying each recommendation that did not work. They kept saying it was a plumbing problem. My husband is very smart when it comes to electrical and plumbing. He has done numerous repairs to our homes over the last 30 years we have been married. He knows what he is talking about and told the support tech that he believed it was a faulty water heater. She immediately said the units are all tested before they leave the factory. The final step was to remove the nipple that the hot water flows through out of the tank and remove the two black bellows. Now my husband can see directly through the piece but also decides to put his finger through the the open whole on the top of the tank and cannot get his finger through - it is blocked. He gets a flashlight and a screw driver. Puts the screw driver through a thin plate that was blocking where the water should be coming through. He can now actually see the water in the tank. This was the whole problem! So they could not have tested this tank. They did give us a ref number to take parts back to store to replace parts we already bought and cannot use. Its the time and energy on whats suppose to be an easy job that counts. Will not recommend Whirlpool products to anyone and probably will not purchase any in the future. Ours was not as bad as most of the other reviews I read but wanted to advise others who may think about what brand to purchase.

My husband purchased a Cabrio washer and dryer pair for Christmas 2010. I have faithfully used the affresh every month, and spent a fortune on it I might add. But for about the last year or so, no matter that the washer has been cleaned at times when the load is finished there is all kinds of black stuff in the tub and on the clothes. The tray under the detergent dispenser is all black and nasty and impossible to clean thoroughly. The black stuff will come through the holes in the tub as well. Water stands in the bleach dispenser at times, fabric softener does not all dispense, the LID is broken and has been but I cannot afford over 200.00 for a LID and about 100.00 to have repairman to put it on. We do not have heavily soiled clothes that would create excessive dirt, never have had and we are now retired so we surely dont now. Bottom line, I thought maybe this would be the last washer I would need but I hate it. It is only 5 years old but I am stuck as I cannot afford a new one now. Factory rep says if it is cleaned as it should be, I should not be having this problem. Not true, it has been cleaned as recommended!!!

I purchased my Whirlpool side by side refrigerator approximately 6 months ago. Immediately upon delivery the compressor showed itself to be very noisy, especially upon start up. I questioned the delivery persons and was told it would become quieter with time. It did I not. In fact, in the following days it got worse. I contacted Whirlpool and was sent an “approved” repairman. The confusions and scheduling difficulties in this process, however, were many. Finally, when the man did arrive. He listened and said the refrigerator was working but agreed it was loud but apologized there was nothing he could do.I called Whirlpool again several times to note the noise and constantly was given the sympathy of people saying they “understood but there was nothing they could do.” Finally, out of desperation I contacted the store where I had purchased the refrigerator and they sent a manager who agreed the unit was unreasonably loud and took the refrigerator back. I researched the Whirlpool company and found they are essentially the same company that makes several other common American name brands, so I made a point not to purchase from any of these companies. Instead, I purchased from a foreign manufacturer and couldn’t be happier. All I can say is I tried to buy American but have been greatly disappointed by both the product and lack of customer service by Whirlpool. I will not buy from them or their other companies again.

I have had repairman out on two separate occasions to look at the dishwasher. It leaks. It’s unpredictable. Unless you run a full three hour cycle the dishes come out with dish soap still on them. I am very unsatisfied with this dishwasher.

I live in a new community, and this French Door refrigerator with bottom freezer was offered as an upgrade. Two of my neighbors and I have had the compressor break right after the refrigerator warranty expired. Luckily for us, the builder purchased and extended warranty, so we were all covered. I have NEVER had a compressor go out in ONE year.

We bought the Whirlpool Duet set for $1,000 18 months ago. About four months ago, it started shredding our clothes. I would get them out with holes in them, but there was nothing sharp in the washer. Then the grey outside seal started deteriorating and getting tiny balls of rubber all over my clothes, ruining several white shirts. It always smells like mold. I just went to get my clothes out of it to find out it leaked water all over with that disintegrated rubber from the seal. The seal had completely ripped from the top to the bottom drain for no apparent reason. Now we are replacing the below. We JUST paid it off this month. It is crazy, it is already breaking!

My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!

We saw water all over my wood floor and traced it to the lower freezer unit of my 15-month old refrigerator/freezer. We had to call a repairman which traced the problem to a frozen defrost. He put in a new thermometer at the tune of $200 and now we have to deal with a wood floor problem on top of it. I purchased because Whirlpool was always known to be a quality product. I wont make that mistake again.

I have had this unit less than a year and started having pilot problems. I would just relight and ask family members to take shorter showers or not run the washing machine or dishwasher at the same time. I would have to relight the pilot 3-4 times a year and would just tolerate. Now the water heater fails on a daily basis. In the last four weeks, my wife would say NO HOT WATER AGAIN. I am so tired of dealing with this, so last night, I called Whirlpool and associate was polite but gave me a lot of things that I should do (43 yrs a pipefitter). Before all was said and done, he is shipping me a new gas valve (at my expense) that I will gladly install to get rid of this problem. Will not EVER buy a hot water heater from Whirpool or Lowes ever again. Whirpool should stick to washing machines!

Recently bought a 19-cubic ft French Door Whirlpool refrigerator. Seems to work fine at this point, but the compressor/cooling system has a fairly loud swishing noise it makes off and on during the cooling cycle. According to the owners manual, this is normal. If I had known this, I would not have bought this brand. Believe me, it is loud and you can hear it from all parts of my apartment. Also, once you examine the fridge up close, it really is cheaply made. Low-grade plastics for shelves and compartments. And this was not an inexpensive product to buy. We are talking out the door paying $2,000. Sad it is American made. My parents bought a Samsung last year and it is of much higher quality than the Whirlpool I have. But so far, it is keeping the food cold. Just wish it was quiet.

Whirlpool Cabrio wtw6400 - Never, never, never will I purchase a Whirlpool product again! I spent nearly $1,500 on this washer and dryer. The washer ties everything into knots and has had several problems, most recently the bearings going out! I just called customer service who said they would send a repair man, approx. cost $370. What a rip off! I strongly encourage everyone in this same boat to call their customer service complaint line and/or consumer reports. I bought from HH Gregg and will never shop there again either.

I own a Whirlpool Cabrio. I wanted a newer technology (no agitator) washer with top loading capabilities. I ended up with a four to five-year lifespan with this washer. The bearings are busted and it leaks water from the bottom. I have followed loading instructions specifically. It will cost about $1,000 to fix so of course, I am buying another washer and a matching dryer.

I received this Email from the Whirlpool Director of Consumer Care to evaluate my experience with their customer service department. I filled out the survey over a week ago including a complete documentation of my problems and have not even received an acknowledgment of the survey or promise to look into my problems.In the last 7 months I have experienced problems with 2 Whirlpool major appliances which both appear to be unrepairable and which have been unsuccessfully brought to the attention of your customer support group. In March a fridge and in October a clothes washer. Both were high end products roughly 3 to 4 years old. I did not have an extended warranty with the fridge so I dealt directly with the customer support group. However I was covered by warranty with the washer and your distributor Bad Boy have been making the calls on my behalf but have been just as disappointed to date as I was.Both cases were very similar. In both cases the repairman came out within a few days and promised to return the following week with the broken part but I have never heard from either one of them EVER. In the case of the fridge I was told to defrost it the day before the promised repair date and lost all the food $$$. At this stage a number of calls went out from me to Whirlpool for the fridge and from Bad Boy for the washer and eventually we both got a new delivery date of roughly one month. Both times the date passed with no shows and no call backs. Repeated calls later to the customer service group, with promises of EXPEDITING the delivery, the fridge part delivery date was extended to 3 months so we had no choice but to buy a new fridge. As for the washer, Bad Boy even had an unsuccessful face to face meeting with your representatives and we have had no word back or expected delivery dates well into the third month.I HAVE NO IDEA WHAT TO DO? I have made so many calls with so few call backs and no clue what to expect or when? Your representatives use the word expedite with no idea what the word means. At the suggestion of one of your representatives I even called one of your distributors Sears to see if they had the part. Their Canadian head office is in the Philippines and they said they had the same problem with Whirlpool. Twice I tried to talk with your representatives supervisor and both times were unsuccessful.In a world of computers where it should take seconds to find inventory parts and expediting packages usually refers to next day delivery, the fact Whirlpool requires months is unbelievable. The only explanations I can come up with is 1- You dont make parts for your appliances. 2- New appliances are made so poorly all parts are gone. 3- You could not care less about your customers. 4- You dont own a computer. Most of our appliances are Whirlpool because we thought you had a good reputation. We had to purchase a new fridge and still have had no word on the washer?

I purchased this washer 3 years ago. At year 2, I had to replace the RPS part. The codes that appear represent 2 different issues as well: one being the RPS part and also for the control panel. In less than 1 year since this replacement, it is broken again! The clothes do not get very clean. You cant soak whites in hot water and bleach (it drains after 5 minutes if you stop it). You have to use the bulky setting to get enough water to actually wash your clothes. If you get too much detergent, your clothes comes out crunchy feeling even with the extra rinse.I thought this Whirlpool product would be great since my 22 year old dishwasher is a Whirlpool and still works but as the old saying goes... They dont make them to last like they used to. To say this washer is a POS Lemon is an understatement! I also have the companion dryer and it is starting to have problems including the door latch breaking into pieces. I will never purchase another Whirlpool product again! I have been told that Kenmore and Maytag are also under the Whirlpool umbrella so Im not sure what I will buy next. My recommendation: DO NOT BUY THESE PRODUCTS!!!

Called Whirlpool about fridge and they stated Too bad its out of warranty. The sides are getting pitted. It is a stainless with black sides. The condo is always air conditioned. It is two years old. Not very long to have a $1200 fridge look terrible. However, the fridge works fine.

I purchased this Whirlpool Gold dishwasher a year and half ago, and it needs repair to the tune of $300.00. The drain pump broke and need to have it repaired. If this was the only Whirlpool appliance that went bad, I wouldnt even write a review, but two months ago my Whirlpool refrigerator, one year and 4 months ago, the ice maker stopped working, another $300.00. Whatever you do, do not purchase any Whirlpool products, pure junk. Their customer service is even worse. What a nightmare.

My wife and I were gifted a brand new washer (model: WTW7300DW0) and dryer set. We were very excited to try them out as we had just moved into our new home and had been without a W/D for about a week. We ran our first couple of loads and discovered that our clothing was, especially dark colors, covered in white stains. We didnt know what it was so, we did a little research and found out it was most likely soap residue. So, we reduced the amount of soap we were using... and it still happened. We tried every setting available on the touch screen... clothes still came out covered in soap. We eventually called Whirlpool and had a technician come check it out. He ran his tests, said everything was fine, and to use only a teaspoon of soap for every full load of laundry. This didnt sound right to me but we tried it out... stains... still... and I noticed our whites were not getting cleaned very well at all. Sweat stains from undergarments were hardly touched during the wash cycle. After several more phone calls to Whirlpool, were having another technician come out. I just want Whirlpool to take this POS off of our hands and exchange it for something that works. A washing machine that actually washes would be nice.

Whirlpool cabrio top load washing machine sounded like a jet engine taking off on spin cycle then started spewing grease on the floor. Called hotline with make mod ser #. Repairman came out 5 days later. OOPS! Whirlpool made a mistake, repairs not covered. Please pay repairman $450. Should have had him make the repairs then threw him out of my house.

We bought a Whirlpool freezer-bottom 18.5 cu ft. fridge from Lowes. The compressor broke in less than three months of regular use. I called Whirlpool who sent A&E to check it out. The technician didnt even file a report and lied to me about what was wrong with the fridge. They sent a different company to come look at it and they confirmed that the compressor is broken. I called Whirlpool customer service and was told that the warranty only covers repairs not replacement even though I paid over $1,000 for a defective product. The excuse: Its a man-made product so we cant guarantee it! So what used to be a 3-5 year warranty not too long ago is now what? A one-year warranty is virtually useless. I can see a future not too far off where there is no warranty at all. Where is the protection for the buyer? If I wanted to purchase a second-hand fridge, I would have. I will never buy Whirlpool again.

Sears, Whirlpool Cabrio Platinum washer and dryer purchased spring of 2013. I thought this would be a good combination to purchase quality appliances that would last for years. NOT! These machines are used by my wife and I only. Washer: Bearings go out. Repair: Replace tub and bearings. Quote: These things arent made to last more than about two or three years. Another quote. Do you notice that your clothes arent getting dry? Yes. Yeah well, you have to use the timed dry setting because the regular setting shuts off as soon as it senses one piece of clothes is dry and leaves the rest of your clothes damp. DO NOT BUY.

The built-in microwave above the stove was in the home when we bought it seven years ago, so not sure how old it is. Although it had a crack in the door, near the handle, weve had not one problem with the unit. The crack has not opened more, or gotten longer, in the seven years weve been in the home. The unit is easy to clean, and has worked perfectly. It is simple to use, although no directions came with it, it was easy to figure it out.

Its just a plain refrigerator. No bells and whistles. It could have more space in the bottom and well as a ice machine or ice maker. Nothing special about it. Just a place to keep food. The light in top could be higher so food does not touch it.

When the fridge is running and there is a power loss of about a second or so, the fridge shuts down and will not restart (even after hours). I have to unplug it for a minute or so then plug it back in; it runs fine until the next very short power failure. When we are out of town for a few days and that happens, we come home to a fridge of ruined food and a mess. I have contacted Whirlpool (2 times) and they were no help at all. It seems to me a software change could solve the problem, but they are unwilling to listen.

Rather than replace the heating element in my 15 year old Sears dryer, I opted to replace both my Sears washer and dryer with a new HE Whirlpool. It was the biggest mistake that Ive made. The washer does not have an agitator and the clothes turn into a twisted knot. Deodorant did not wash out of load of three sweaters. When I called tech support, the woman told me that the washer met specification. I suppose that means that it uses only limited water but has nothing to do with the cleanliness of the finished load. I was told by the repairman that future calls regarding unclean clothes would cost me despite a warranty that I purchased from Lowes.He suggested that I wash on using the Bulky Items setting and with a specific laundry soap. The setting provides more water but without the agitator, my clothing turns into a huge knot and comes out of the machine dingy despite washing loads for over 60 minutes at a time. My electric bill has gone up because I have to also add an extra rinse. The machine frequently become unbalanced. My dryers seal started loosening up two years after my purchase and finally became twisted in a sheet and ripped itself loose. Whirlpool has lost all future business with me.

My new fridge is leaking large amounts of water on the floor, but it is not from the ice maker, as it is not hooked up. I have a Whirlpool refrigerator, model number GB2FHDXWS04, purchased in August of 2010. It was with good faith that I chose what I thought was a high-quality product, as well as, it was chosen because it was made in the USA and would be supporting US families, not China.Within one year, just as soon as the one-year warranty expired it began leaking water daily, all over my wooden kitchen floor, causing the floor boards to begin buckling. It is not from the ice maker, as it is not hooked up. Not only is my floor being ruined, but my one-year old refrigerator is not working up to standards, for which I chose the Whirlpool brand. My refrigerator has been maintained and operated by all instructions provided for this product.I assume that this company no longer wants to be in good standing with its customers, and refuses to make good on a major problem, for which a large amount of money was spent on a high quality serviceable item, by paying for the repair or replacement of obviously defective parts, or by the replacement of the entire refrigerator.

The Cabrio is the absolute worst washer that Ive ever owned! No matter what combination of setting I use, my clothes come out dingy, all twisted and wrinkled, and full of lint and detergent residue (I use liquid detergent made specifically for HE washers). Every setting runs for over an hour. So much for high efficiency! What it saves on water it more than wastes on electricity!! More often than not, the entire load becomes enveloped in one of the items to create one huge ball. A t-shirt stretched to encompass the remaining clothes into a perfect sphere! When that happens, some of the laundry in the middle of the big ball is barely damp. The dryer is just as bad, even the towels come out wrinkled. How is that possible? And again, it takes over an hour to dry a load.Whirlpool customer service is awful. When I called to complain, the agent began schooling me on how to wash clothes. Im 66 years old, Ive washed a few clothes in my lifetime and have always prided myself in my white whites and bright colors. I have a new house and the builder provided all the appliances. Based on my past negative experience with Whirlpool products and their customer service, I would not have purchased Whirlpool.

Our new fridge, which was already an exchange from another unit that went bad, kept freezing things in fridge compartment. A tech was sent out three times and then the compartment quit working completely. They stated they would replace for us, only way they would replace was to have them ship a new unit which would take two weeks. So we are without a refrigerator for two weeks. Asked if I could go buy one and be reimbursed. I could but I would NOT be reimbursed for full amount. The company reps I spoke to could have cared less about our situation especially Fred who supposedly is a supervisor. Do yourself a favor...DON’T buy Whirlpool. Their customer service sucks!!!

My oven was 11 months old when I tried to use the self-clean cycle for the first time. 2 hours into the 4 hour cycle, the oven completely shut down, door locked shut and no lights on the control panel. The repair tech came out on a warranty repair call (no charge), explained that Whirlpool does not use a thermal protector rated for a self-cleaning oven and that it blows every time. He then proceeded to replace it with the same thing because he is only allowed to put in the recommended part, which is not rated for the high temp cleaning cycle. So the oven is usable, but not the self-clean. Since I am at the end of the 1 yr warranty period, even if I were able to get Whirlpool to replace the oven (ha!) there would be no warranty because I only get the original time limit. So if I had a new oven and it blew out, it would not be under warranty for fix/replace. The repair tech said this is a COMMON problem with Whirlpool self-clean.

Purchased the Cabrio top loading washer and dryer. Huge mistake. The clothes come out of the washer a tangled wrinkle mess. Have tried different cycles and water levels to no avail. Dark clothes have detergent streaks and lint. The dryer has a steam refresh cycle which Ive used to try and remove some of the wrinkles caused to no avail. Clothes come out with water spots. Ive only owned this dual for about 6 months. Take my advice and DO NOT PURCHASE!!!

Whirlpool electric range oven wont turn off. Used the oven 2 or so times per year.... Very unsafe, expecting internal breaker that would shut the thing down. Whirlpool Range/Oven PT3196685 happened on 6-10-2014, was baking cookies with timer on for 9 min. First batch turn out good, 2nd batch on fire before even get to 6 min, the burner is brightly hot and cant shut off from the panel... Saw ERR then COOL indicator... Tried but no respond from panel. The burner element wont turn off and temp keep rising white hot... The only way to shutoff is the house circuit breaker. But soon you turn on the breaker, the oven would turn on by itself and you cant switch it off. Where is the safety breaker on these range/oven when something goes beyond 500 degree..... UNSAFE PRODUCT. Ordered a new Whirlpool Gold 700 series but canceled after discovered others experienced similar situation with the new product. Could have burn down the house and worst when lives involved. WONDER IF ANYTHING WAS DONE TO CORRECT THESE SAFETY ISSUE.

Our experience with the Whirlpool Duet Steam washer is the same. Weve had ours about 2 years and have replaced a sensor and the rubber boot (both in the first year) and now we too have had the bearings go out. Weve called Nebraska Furniture Mart and Whirlpool. No one really cares. Its unbelievable that $1800 is down the drain and its acceptable! What are the steps for a class action lawsuit? How about getting some social media involved to get Whirlpools attention? It worked with Netflix and Bank of America. They had to finally listen to the public. So frustrated!

Whirlpool Cabrio washing machine is less than five years old. First repair was replacement of control panel (under warranty). Second, third and fourth attempts to fix the out-of-balance problem which continually caused the machine to shut down altogether (even a small load) left my repairman totally frustrated after replacing most of the parts, finally telling me it just cant be fixed! What? I paid over $1,000 for this machine in Oct. 2007 and expected it to last many, many years. My mother-in-law has a washing machine she bought used in 1979 and it is still working beautifully. Ive read the 14 pages of complaints on the Consumer Affairs website and agree with Diana in Kissimmee, Fl - I am sick to my stomach not only for Whirlpool not recalling the Cabrio, but for Lowes and Sears and any other supposedly family-friendly business for continuing to sell it! Someone please contact me if you know of a class action suit being filed.

Purchased my Whirlpool Duet front load washer WFW9150WW00 new in 2010. Also purchased extended warranty. After four years, just before my extended warranty was up, the entire inside needed replacing (drums, bearings). Now at only five years old, it keeps making a beeping noise in middle of wash cycle and wont continue working. Serviceman was told by a Whirlpool tech. that it could be two things, one being the door jamb, the other being the control panel. Door jamb was fine. Ordered new control panel ($240), had it installed and yet the washing machine still keeps beeping and doing the same thing. The serviceman doesnt know what else it could be. So, I am forced to return the part and purchase a new washing machine. I would never recommend Whirlpool to anyone!

Whirlpool Slide-In AquaClean Technology - My beautiful, modern oven is no longer. After 4 tries doing self-cleaning my oven was still dirty. I did have to wipe out the water (although I measured it) before I could take the scraper/sponge provided by Whirlpool to assist in the cleaning. Scraper bent - sponge disintegrated and I still have a dirty oven. Called service. My pleasant service tech informed me the water is only to reach 250 degrees! Really! My dinosaur of a Whirlpool cleaned fabulously! New technology has turned mine into an on your knees, scraping and broiling fool. Fool because I bought into the whole Aqualift Technology. We cannot use any kind of liner, etc. This slide-in may look great but the labor required to keep it that way is beyond this OCD person! So much for my efficient new kitchen. May the engineers who designed this technology be ashamed of this product. It is not even a self-steam cleaner!

This was a substitute for model I actually wanted, I was told the one I would receive was the newest model version of the model I wanted. What that meant was it was the stripped down version. It does not get clothes clean nor does it spin/balance the load which causes it to walk around the room. It is only 9 months old and I need a repairman.

We purchased an over-the-range microwave in 2005 Model No. MH1141XMQ-1 Serial No. TRS1112979. It has worked fine however, within a year, the grill cracked. It was not covered so we paid for a new one. A few months ago, I noticed a crack near the top of the door by the handle and then a couple of weeks ago, a huge chunk broke off the bottom of the door.

I bought my Whirlpool Cabrio Washing Machine in 2010. I hate it 100%. I have never used bleach in the machine. I use liquid detergent only. 2 things happen every day: #1: When I wash a load of colors, I take them out when complete and there is dry white powder like substance over the black clothes. It looks dirty but it just got washed. #2 About once a week, I will pull something out of the washer and there is a bleach spot on it. The last item that this happened to was a $200 sweater. It went in the garbage. This should never of happened with an $800 washing machine.

Whirlpool Cabrio top loader washer - I am writing to really complain about a washer I bought there at Metro. The people were great BUT this washer has been a REAL DISAPPOINTMENT!!! It is only 4 years old and I have had to have them come and replace the top of the machine. It has rusted around where you put the bleach, the soap. It leaks underneath the machine, its rusting on the bottom of the machine horribly. SO DISAPPOINTED!!! We bought all WHIRLPOOL products - washer and dryer, stove, microwave, dishwasher.What is it with these things? They rust so easy. I had a washer before this one for 14 years and it never did this. I guess things are not made with the same quality as years ago, but I will not ever spend my hard earned money on WHIRLPOOL AGAIN!!! I guess I will have to put up with this machine till I can afford to buy something else. VERY DISAPPOINTED CUSTOMER!!!

If I could give them zero stars I would. NEVER BUY A WHIRLPOOL GAS WATER HEATER! Our Whirlpool water heater Is 4 years old. Pilot light wont stay lit. A reputable plumber came out and said that the control knob is bad and to call Whirlpool to get part because its still under warranty. So I call and get nothing but a hassle. They tried to tell me that it was installed in a room that the installation manual says it not to be in. (Background here. The house was built in 1960. It is on a cement slab and its a prefab house.) The manual says Do not install in bathrooms, bedrooms or any OCCUPIED room normally kept closed. Now let me tell you where it is at. It is in a 5 by 3 boxed area with cement floor and walls to the ceiling with access doors to it and to the furnace which is also in this area. The access door to water heater is on the back side of a bedroom closet, access door to furnace is in a hall. So Whirlpool tells me that they cant give me the part Even if I pay for it due to some national fuel and gas code. They wont even tell me where I could buy the part... They said the only way they can help me is if I relocate the water heater or put in a ventless water heater. Our water heater is vented thru the roof of house... It gets plenty of ventilation. They wouldnt let me talk to a supervisor to complain... So this is why I am on here writing this review. I might add this is not our first issue with Whirlpool. Had a brand new KitchenAid refrigerator with ice maker. The ice maker didnt work from first day. After 3 techs and 3 visits it still doesnt work. Then also the compressor went out. If you want a better product and want good customer service then dont buy Whirlpool.Oh and one more thing. Our plumber also doesnt like Whirlpool. He said he had problems every time when he has to deal with them. He said its to the point when someone calls for services and tells him its a Whirlpool he just cringes. Now thats pretty bad. I just spent 4 almost 5 hours of my morning upset to the point of tears. With no results. Another note. I called my gas company. They said our water heater is in a safe place. If it wasnt they wouldnt be supplying gas to us. Live and learn. Done with Whirlpool.

I have been married for 43 years and started my marriage with a Kenmore Washer and Dryer. That was because my mother, aunt, and grandmother all had Kenmore Washers and Dryers. Kenmore was made by Whirlpool. In 43 years I have gone through two sets of Kenmore Washers and Dryers, and one set of Whirlpool Washer and Dryer. I have always been very pleased with your product and have never considered buying anything else. However, last year we bought a new Whirlpool washer and dryer. I have no complaints about the dryer, but this washer is a piece of **! It is a cabrio top-loading high efficiency low-water washer. What idiot came up with this idea? Tonight I am once again having to divide my washer load and run them for at least a second time. This is not cost effective!!! This sprinkling with water and sucking it out doesnt work. Not to mention that since we have gotten these wonderful energy saving appliances our electric bill has increased instead of decreasing. You need to make a washing machine with a wash tub and agitator like you use too.

You Have Been Warned! Do Not Buy A Whirlpool. We bought this Whirlpool washer from Lowes. It is a top loader without the agitator in it. The sales pitch was very good. One of the best washers on the market. It was less than 1 year old when it started getting out of balance. We would stop it and rearrange the clothes and start it back up. Over a few months it just got worse. Now, it will scare you when it gets out of balance. You cant set within 5 of it or it will run you over when it jumps, but you have to set close enough monitoring it or it will run out the door of the utility room after you. Now, I find out the Maytag has bought Whirlpool Corp. Not a good move for them. Whirlpool has mess its own name up, why would Maytag want any part of it? I dont think I will trust Maytag anymore either for fear it may be a Whirlpool.

Hi team, I have to lodge this complaint after because of getting continuous problems I have suffered with my Whirlpool fully automatic washing machine top load 11 kg bloom wash 360 degree. I purchased the abovesaid brand new washing machine on 1st Jan 2017. Since the purchase I am struggling with this machine. I raised the fault in the beginning itself and the service was done on 5th of Feb. Jobs sheets enclosed here with.Similar issues kept on arising and whenever I raised those issues with the whirlpool team, they mentioned that company policy is to repair the faulty part if it’s in warranty and they will not replace. They suggested me to go for the AMC and to be on the safer side, I also took AMC under warranty period only. (AMC card - My cheque dates and service details all are mentioned onto it.) Recently I faced another issue on 26th Feb for which ticket was raised. Engineer visited on 27th Feb and advised us to replace the motor part. On 3rd March they replaced motor mechanism and ball-bearings. Then engineer advised us to check the working by giving a trial wash.I started the machine to wash clothes and after 20 mins machine started making abnormal noise. (I have made video of it, audio of the video captured the noise). I again called up the service engineer immediately and informed him about the voice coming out of machine and he gave a lame answer by saying “It is normal sound”. Then I again called Whirlpool and requested senior engineer visit to resolve the issue. Senior engineer visited and told us that one of motor screw wasn’t tighten properly. It opened while running the machine which completely damaged the motor.After that I am continuously calling to service centre to get the updates on my machine motor replacement. Finally they mentioned that they dont have motor part available with them due to company ceased this model productivity. When I raised this issue with the Whirlpool team they mentioned that they can only pay 40% of the machine value, because I had AMC. However, I did mention that this damage is caused by the negligence of their service engineer, but they didn’t discuss anything about it.When I continuously chased them they dropped me an email to refund only the 40% of the machine value. I feel cheated and harassed!! When I bought the machine they gave us 10 years warranty now they mention that motor is not available as it’s a 5 years old model. My grievance is that since I had already taken the AMC and the damage was also caused by their engineer, why I have to bear the loss. I have already struggled a lot with this machine since last 5 years from the day I bought this machine and now I am losing my hard earned money. Kindly do the needful. Documents attached as follows: 1. Serial number of this machine 2. Bill/ Invoice copy from dealer 3. Job sheets4. AMC card (with 3 years extended warranty) Thanks,Pratibha

Bought a Whirlpool Cabrio Washer Dryer combination on 4-5-2009, had it delivered on 4-20-2009, was very excited to get this set as it was like my first ever brand new washer dryer. I thought Id spend the money get something good and it would last for years and years. Was I ever wrong. I bought the set and the extended warranty from Lowes and my total with delivery was 2579.00. 20 days after the extended warranty expires (that I never used) the bearings on my Washer go bad. This thing in spin cycle sounds like a jet engine. I called to see if Lowes would still honor my warranty because I never used it and they said no. I called Whirlpool and checked to see if there was a recall and they said no. I checked to see if there is anything they could do at all because this is a huge known issue and of course they said no. (Just look on YouTube for Whirlpool bearing replacement and the amount of views should indicate the amount of troubled users.)Called a repair scheduled through Whirlpools website to come look at it for a 75 dollar assessment and they said it would be about 500-550 to replace the outer tub - largely due to the fact its labor intensive and the bearings are packed in the outer tub from the factory. I was like are you ** kidding me? I paid 1029 for the unit brand new in 2009 and 550 to fix? I said thank you to the repair guy and escorted him nicely out. Upon that I called back Whirlpool to tell them how displeased I am and how I will not be another product of theirs ever and mostly due to the fact they know this is a huge issue and wont do anything about it. I will be going to Lowes to see if the guy who sold me this pile of crap will work me a deal on another unit or set of another brand after I show him my receipt and express my displeasure with that product. If they wont do anything I will go to another store and spend my money elsewhere - I have choices and others do too. So if you are thinking about buying anything in the Cabrio line, dont. Go Samsung or LG - 10 year warranty straight from the manufacturer and costs 200-300 less than I paid for my washer dryer 5 years ago. The bearings are ** and shouldve lasted a lot longer for the amount I used this machine and for what I paid! Shame on you Whirlpool for using crappy parts to make your machines.

We purchased a new Whirlpool in June 2017. About 3 months ago it began making foul tasting ice cubes and now they are so bad we cannot use them. Called Whirlpool for help solving the problem and they basically told me there was no fix. It was my bad water. My water is wonderfully pure and good tasting. It only is bad from the ice in, what I consider a new fridge. They did want to make an appointment for a tech to come out and check it. I dont know why when they told me it cannot be fixed. So sorry we bought a Whirlpool and will never buy any of their products again. Hopefully this will help someone else.

Washing Machine Model WTW4616FW - I purchased this machine at Home Depot after I had to return my Samsung Costco machine that was recalled due to the glass top flying off. I was attracted to it by its simplicity in design and price. I have had it almost a full year and love it. I like that it has the deep water wash for over-sized items and a full-sized agitator. I was shocked that it was actually Made in America. I highly recommend it and I hope they keep making this reliable machine that gets the clothes clean. Awesome machine without the bells and whistles that I dont expect to breakdown. Way to go Whirlpool!

I have a Whirlpool Gas Water Heater, product #0733136, that was installed in 2010. The pilot has repeatedly gone out and had to be re-lit. After reading some of the comments, I am amazed that other people were told to verify gas supply with the gas company (done) and clean the air intake (done) and then to call customer service and be told to do the intake cleaning again (done professionally six days ago). I will never buy another Whirlpool appliance, and fortunately, I am in property management and can advise others to avoid this company as well. I am extremely disappointed in Lowes for not doing a better job of providing reliable choices for their customers especially after these many complaints over the years. I have decided to replace the water heater with another brand immediately.

Bought this washer in 2013 for close to $800. About a year and half old it got real loud sounds like a freight train. Asked whirlpool repairman about it, and was told it is a main bearing going out. He said it would cost over $500 to fix it. Whirlpool warranty sucks - only one year. Called whirlpool, told them the problem and asked if this is a problem with this washer. Got told no they have no problems with it. Found out later not only do they have this problem with it they change design because of it. Repairman said his own daughter had same problem and he had many service calls on this model all with same problem. WHIRLPOOL WILL NOT REPAIR OR REPLACE PRODUCT WHICH IS A MANUFACTURE DEFAULT. It sets in our house unusable. I will never buy a whirlpool product again. Sad because that use to be all I would buy.

We bought a brand new Whirlpool dishwasher around 2 years ago. Within 13 months it stopped drying dishes, silverware etc. I called customer service told the person what’s going on. Of course the warranty was up, a month prior. She said she would send a service technician out to see why it wasn’t drying. They charge 75$ a hour plus a service fee for coming out. I told her no. She said she would drop the service fee since it was only 13 months old. I asked how long he would be here, she had no idea. I didn’t make the appointment because I felt I shouldn’t have to pay anything because it was only 13 months old.She didn’t agree. Since then it has gotten worse, it doesn’t dry anything, maybe the dishes. I have to put the silverware rack on a towel by and dry the silverware or put it away wet. I’ve bought jet dry a few different ones and no luck. I would not recommend anything from Whirlpool, especially a dishwasher. We have new wood cabinets. The cabinets will get soaked if I don’t put paper towels under them. This is the worst dishwasher I ever owned. Don’t waste your money!!

My Whirlpool refrigerator is more than a year old but have been complaining forever it seems. The serial # is 21142009, model WRT777REYWOO. All bottom cords etc. is out and 3 times I had people come out to fix and it never changed. The lettuce drawers freeze and in the freezer leaves ice cream pretty soft. I am so upset about this, and cannot afford a different one, no matter what brand because I paid around $1,000 for it and I am low income (my ss), 73, and disabled. But Whirlpool refrigerators are not worth buying if this is the standard policy to ignore their responsibility here. It leaks water from freezer to meat compartment, and I could go on but seems hopeless. My sister in Oregon had the same one and they took hers out finally so she could apply that amount to a different brand which has no problems.

My dishwasher quit drying and washing in hot water at Thanksgiving 2021. I could not get someone to look at it because the repair company (for Whirlpool) could not get to it until January 2022. The repair tech said it was it could be three different things. He was going to order all three parts. Three weeks later, they came to repair it. It still didn’t work and I hate to wait two different days (all day) for service. First day, he didn’t make it so had to schedule for next week. He replaced the other two parts. It now works by still doesn’t dry like it should. Not thrilled with performance at all!

We purchased a Whirlpool refrigerator (WRT5L1SMYF00) in April 2012. Within 2-1/2 months, items were freezing on the shelves of the fridge box. I called Lowes & was told to call Whirlpool. I did as suggested & they sent out their service co. tech, Turner Consumer Services. I had all the same issues as everyone else in these reviews. i.e., food freezing where it shouldnt or spoiling when the stat was turned down even one notch. The staff at Whirlpool was as uncooperative as is possible. They smiled and lied to my face during phone calls - anything to get me off the phone. During the next 4 months (till Nov.), techs came out 5 times, never having the part needed on the truck. Always, it was my fault somehow that my stuff was freezing. Their chosen tech service employees were rude, condescending and without knowledge. Five service calls, 3 parts replaced and numerous calls to Turner & Whirlpool got me nothing but stalling tactics. I, too, was told that their tech had to fail the appliance before they could consider replacement - all lies. The tech, when he gets here, says hes not allowed to fail the unit. On the 11th of Nov., I awoke to totally frozen-up coils which kept the fridge box from cooling. We had company here from out of town. We moved out the new fridge, moved back in our 21-yr-old unit and got through till our visitors left. Whirlpool has been completely unresponsive to my appeals for some relief from this fiasco. I continue to receive requests from Whirlpool to purchase an extended warranty. Really? My husband & I went out to Sears and purchased a GE & have had no issues with it whatsoever. We are older, on a fixed income, and can ill afford to purchase 2 fridges in 7 months, not that Whirlpool cares. Not only will I never buy another Whirlpool product, but I will warn everyone possible to not buy from them. In fact, my intention is to use every possible forum, Facebook, Twitter, any & all review sites here in KC, MO or anywhere to put Whirlpool down. I am, however, considering one more expense - a lawyer.

Bought Sep. 2012. April 2016 stopped cooling. Four visits over 4 weeks, various parts replaced, coolant refilled. Stopped cooling again soon after first 3 visits. After 4th visit cooled moderately (42 degrees) for 5 weeks. June 24, renewed service contract for 1 year for $112. July 12, stopped cooling! Took 8 days for service person to arrive; 5 days for him to tell Whirlpool that repair needed 5 parts, one of which is no longer made! But they sold me a service contract?? 16 days after initial call, Whirlpool says my case is in adjudication, which will take 7-10 business days. So I wont know what they are offering till Aug. 8th-11th. Four weeks living out of a cooler. The product is rotten, and the service is worse.Just recently discovered that all this time when I thought I was talking to Whirlpool, it was actually sub-contracted to AIG. Yes, the AIG that needed a massive government bail-out. Whirlpool customer service refused to talk to me; referred me back to AIG. The only other all-refrigerator (no freezer - I have a 20-year-old Sears freezer in the kitchen that works just fine) I can find is an inch too tall for the space. But I plan to spend for my handyman to raise the cupboard floor above, rather than buy another Whirlpool! Most of May, four weeks in July/Aug without a fridge. Hours on hold. The first service firm they used was incompetent, couldnt find the cause. I wonder how much of my $1,353 purchase cost, and my $112 service contract theyll refund?

Purchased a 40 gallon gas water heater from Lowes. Installation was a nightmare trying to get the 3/4 pipe nipple fittings to seal. Once getting the two nipples to seal using extra thick Teflon pipe wrap, found the tank was leaking also. The return with Lowes was painless. Got another Whirlpool to replace, but angry about having to do the job twice. Wish I viewed this site first. Never would have purchased Whirlpool.