Remodeling kitchen. On Sept. 2017, bought new Whirlpool microwave mod# WMH5352OCS, Actually put to use on Jan. 2017, by Nov. 2017 started getting open door errors by late Dec, 2017 completely quit working. From what I have been reading they barely make it thru the warranty period. Maybe they will run longer if one doesnt register the appliance. Especially with the crappy service for the ones that tried to have it repaired under warranty. I purchased it at Costco online, my next complaint will be to Costco, hopefully theyve gotten more complaints and pressure Whirlpool to stand by their product, NO MORE WHIRLPOOL FOR ME EITHER.

Purchased a Whirlpool dishwasher less than 2 years ago, began noticing a mildew buildup inside. Cleaned it, and bought dishwasher cleaner products, but the problem continued. Realized the dishwasher heater was not working. The dishwasher was staying wet, therefore causing mold. Called appliance repair, and spent 3/4 of the price of the 2 year old dishwasher to repair it. The control box malfunctioned. I was told by the repairman that that was unusual. At the suggestion of the repairman called Whirlpool. I was told since it was beyond the 1 year warranty they will comp us nothing. As a consumer I have no other recourse but to warn others, and to never buy a Whirlpool product again!

Don’t ever buy Whirlpool smaller (apartment) size front loader washer and dryer - from Home Depot or anywhere else. Beware of rules in warranty plans. I am very dissatisfied with them. I have had several service calls.

Whirpool Cabrio Washer - Do not buy this washer. Clothes are not clean. They are twisted with residue still trapped in the wadded up mess. Even if you select deep water clean, your clothes will still have the same dirty marks on them as when they went in. Also, there is no spin cycle. If youve got a bunch of wet towels you just want to spin the water out, you can forget it. You will have to do a complete wash. And the 1 star is not even appropriate but there is no choice of a big fat zero. Wasted a lot of money on this when Ive had great luck with Kenmore.

My new Tridel Condo came with a brand new Whirlpool washer and dryer and the washer has not been working well since the beginning. After several service calls the repairman finally gave up and now were getting a new replacement. However its been a nightmare working with them trying to get this washer replaced. The Whirlpool delivery team and the service team cant seem to coordinate a time together for the replacement. We had to make a first appointment for the service guy to uninstall the old unit, the second appt for the delivery guy to drop off the new unit and pick up the old and a 3rd appt to install the new unit. Each appt has a 4 hour wait window. This is their standard procedure, which is totally inconvenient to customers. To make matter worse, the delivery guy came too early for a condo delivery (before 9 AM) and told us he will be back the next day. And he didnt show up. It looks like now we actually have to have 5 appts (including the 2 missed appts by their delivery guy) to have the washer replaced. All the time I wasted waiting for this delivery is worth more than the washer itself. What would be 4 hours X 5 appts = 20 hours. This is the worst customer experience ever. After 3 months of constantly calling Whirlpool and still no washer. Whirlpool needs to hire some competent people who actually care about servicing their customers.

My Whirlpool French Door refrigerator will have its TWO year old birthday on September 15, 2015.. only if it lives that long! On August 8, one month and one week short of its 2nd birthday the compressor died. Of course the manufacturers warranty expired after one year. Thankfully, I purchased an extended warranty through the retailer. While this will cover my repairs, there is nothing that will cover the hundreds of dollars worth of spoiled frozen and refrigerated products which had to be discarded. I will NEVER PURCHASE ANOTHER WHIRLPOOL PRODUCT!

We purchased our Whirlpool Refrigerator #WRT519SZDB from the Home Depot 2 years and 10 Months ago. About three weeks ago it started to freeze items in the frig section. We lowered the frig section cooling level one selection and went on a two week vacation. When we came back, everything in the freezer section was thawed out. We had a tech look at it and he told us that the compressor was partly seized and overheating. Tried to reach someone at Whirlpool customer service by phone, email, and chat but so far, I have not had anyone contact Me back? Looks like repair will cost almost as much as a replacement refrigerator. So much for Whirlpool being a trusted brand!

Purchased the Whirlpool Cabrio washer January 2010. Purchased the extended 2 year warranty from Lowes. After about a year I noticed around the bleach dispenser it was starting to rust. Over some time it worsened and grew bigger around all sides. I was unhappy about it, but thought it was just cosmetic and didnt pursue the issue. Now it must be on the inside and has started putting yellow spots on all of our clothes. It was only a towel or two at first and now it is on everything. I called Whirlpool and Lowes customer service center and they are just sorry and will not do anything. Lowes warranty does not cover any rust whatsoever although I cant find that stated on the warranty papers. I will never buy another Whirlpool product, ever. $600 for a washer and $70 for an extended plan to last on 3 years. I know people who have washers for 10 or 15 years. Im so disappointed.

I bought this nightmare machine one year ago, and stop working. If I try to program a cycle it put itself lock so I can not use or program any cycle. I can not open the door and start a noise like it was draining without clothes at all. And when finally it ends, the machine is like dead, no works, no programs no nothing. I am sick of this appliance. It is almost new and just does not work as it should be. But the worst is customer service, OMG. They lie about everything. The technician came to see what was the problem and told me it was the card, so he could not do anything until the factory send the piece to the place where I live. Well this happened one month ago and I am still waiting for the service. My guarantee was still on time, but every day at customer service they have a excuse/lie that the piece is on my way and service will be completed. Well I am still waiting and nothing happens. I am desperate. No one cares about the customer. If I would have known or read the bad reviews about these washing machines I would have never bought it. I got it at Walmart. I regret deeply. I do not know where or what else to do. Nobody cares or listen. Shame on you Whirlpool.

I feel that at the end of the day I do owe Whirlpool a good feedback. Our top load washer stopped rinsing so I checked the clutch, agitator dogs and coupler which all looked brand new. So I thought Id take the trans apart and after pulling the plastic agitator out I noticed the tub had completely rusted in half! The tub dropped down about an inch. The agitator would spin but the tub just sat there. Now came the difficult part. I told them I was quite sure about my diagnostic that it needed a new tub and told them I could send them a video (I even posted a video on Facebook and Twitter). But they said they would have to send a man out at $180 to make sure! After several days of back and forth conversations, someone at Whirlpool finally saw the video and agreed to send us a new tub. I havent gotten it yet but have heard through the grapevine that these tubs were supposed to be replaced if rusted because of the quality of metal used? So other than pulling a few teeth and needing to replace the tub, our washer has been a pretty good machine.

Terrible wash machine. Some clothes come out having never even gotten wet. The spin cycle ties your clothes in knots so bad you have to machine dry them because the wrinkles are ridiculous. I’m all for saving water but if your clothes don’t get wet, how are they going to get clean? Also can’t do just a rinse and spin cycle. I would rate zero stars if I could. Don’t waste your money on this junk! Wish I could buy an old fashioned Maytag. Those washers were the best!

Thirty minutes into running the oven self cleaning cycle for the first time, the middle pane of glass exploded! Weve had this range two years 4 months, and didnt buy the extended warranty. I contacted Whirlpool and they acted like this was the first theyve heard of this. I inquired on the class action law suit in New York from 2012, the year we bought ours, and they had no comment. They were willing to sell us an extended one year warranty and we pay for the service call for only $332! I declined and will never buy a Whirlpool product again.

Cabrio washer lid warps twist and cracks the frame. Not a proper lid design apparently.

Purchased Model # wtw5000DW0 Jan 3, 2015. Aug 15, 2015 started leaking water. Certified technician came to repair. Aug 17 - new transmission. Sept 3 replaced new transmission with another new transmission. Sept 8 called master technician at Whirlpool, needs new clutch assembly. Both technicians stated they dont know what is wrong with the machine. Sept 10 new clutch assembly and agitator replaced. The machine still makes a horrible grinding noise and is unusable. The technician has replaced everything but Whirlpool says it is still fixable. The Master technician has no idea what is wrong with my machine yet he refuses to call it broken. I have been without a washing machine for 3 1/2 weeks. They refuse to offer a return authorization number. I have spoken to a Supervisor on the phone. She states the warranty is for repair. They wont admit their product is a piece of garbage. They have lost a customer. She stated she will put my complaint in a file.

We decided to upgrade to the Whirlpool Cabrio Elite set after 20 years of having the same washer and dryer. Yes, they were still working after 20 years, but we wanted the bigger and better and shinier appliances when we bought our new house. The dryer is fine. Dries a load in 38 minutes. The washer is a regular POS that never should have been put on the market. The best thing about this washer is that it has a transparent lid that allows you to watch your laundry getting dirtier as it washes.Its less than a year old so I havent had the problems with the bearings and such yet, but as far as cleaning, it DOES NOT DO THE JOB! My blacks have white residue on them EVERY SINGLE time I wash them. I end up washing/rinsing/rinsing my darks which definitely defeats the save water function. A regular load takes an hour to wash, and then another hour to rewash, which definitely isnt time saving. My whites are grey and often come out with the same dirt on them as they had going in. Im talking about dirt that you can scrape off with your fingernail, which tells me that they arent even getting wet, nevermind washed.The large capacity is a myth, since-- as per instructions--you can only line the dirty clothes around the centre hub without covering the little silver bump in the centre, or else the clothes wont come clean. This wastes a large amount of capacity. In a nutshell, your darks will come out dirtier, your whites will come out dingier, you waste more water from rewashing, you waste more time and electricity due to long wash cycle and rewashing. I will never buy another Whirlpool ANYTHING again.

The washer can not spin dry, as the unit will not balance. When it spins, it will get out of balance, and shuts off. I have had a repairman out, but he said he can not fix it, and that this is common with your units, He suggested we get a new one, but not from Whirlpool.

Bought the top of the line Whirlpool Cabrio washer and dryer. Washing machine lasted 3 years. Took forever to do a load and would not be clean after taking an hour to wash. The dryer is still going, but would not surprise me if it died any day. Do not buy.

Exterior metal reaches temperatures that cause minor burns on an adult finger and could be potentially more dangerous for a child. The self-clean feature has crashed the oven on two out of three uses of this function and overheats handle.

The machine cleans clothes okay but constantly gets out of balance and sometimes it take all day to complete an entire cycle. It is very frustrating to rearrange clothes, restart the washer, and then wonder how many times it is going to take. It is especially time consuming to wash a large item like a bedspread, not to mention the waste of water. I can expect to reset at least 3 times. The machine is less than a year old. I think it is a design flaw or else I just have a lemon.

I needed a new washer and dryer, as I sold my other ones with my last house. I have been so happy with the economy of a front loading washer, and the clothes really dont require pretreating because Tide and the washer take care of everything!

I bought top of the line stainless steel Whirlpool kitchen appliances two years ago. Warranty has expired. Microwave error message showed need to shut door and press start. Door was shut, opened and shut door 20-30 times for microwave to start. Had to buy new Microwave. Now dishwasher now will not drain. Refrigerator ice-maker dispenser is too small and ice keeps getting stuck in dispenser. I am done with Whirlpool.

Two months ago, I bought a Whirlpool duet washer and the computer went out, two days after the warranty was up. It went bad that I disconnected the detergent mechanism, which made it work, for now.

We bought a Whirlpool refrigerator, model ED5LVAXWSOO. Although we didnt need or want the ice/cold water dispenser, we bought the model anyway. We have never hooked up nor used the ice maker/water dispenser. As the refrigerator was powering up upon its initial start-up after delivery, we found that condensation was leaking from the ice maker on the door. Upon closer inspection, we found that the hatch cover was not sealed and actually jiggled around when the door was opened or closed. A service man came, had difficulty with the issue, but eventually said he fixed it. It didnt leak again for almost three years. Then the exact same problem. (Remember, the component is still neither hooked up nor used.) Apparently, the opening and closing of the doors eventually caused the same defect to reappear. Of course, since the warranty has expired, Whirlpool sees no obligation on their part. But the value of a product is not based on a limited-time warranty, but on how the product holds up. This has to be a manufacturing or design defect as it came from the factory broken, and eventually the same problem re-appeared even though there was no wear and tear on the component, as it is not used. These products are much too expensive to begin failing after a few years. I would caution buyers based on the product being delivered broken (wheres their quality control?), its lack of durability even when not being used, and the Companys disavowal of any responsibility beyond the limited warranty period, even though it is a recurrence of the original problem (which to me means that it wasnt properly repaired/corrected during the service visit). Whirlpool eagerly grabbed our hard-earned money, but delivered an inferior product made worse, in turn, by its sub-standard service and lack of accountability.

It is a good refrigerator for the price, but it is not big enough for our family. It does get very cold in the refrigerator part unlike our last refrigerator. I only wish it had more shelf space on the door and the egg place fit more than 6 eggs.

The reason for the call was to find out how to file a claim after replacing the ice maker and paying for it the 3rd time, they were very argumentative and would not listen to me about the design flaw in the wire harness that burns up the motor for the ice maker. I found out about the design flaw from talking to the repairman that replace the ice maker who works for Dick Kearsley Clearfield UT. He told me that Whirlpool knows about the problem for the 22 cubic foot and 25 cubic foot refrigerator and that is why they have 2 different new wire harnesses in the box for replacement of the old wiring harness.

My family has been without hot water for two weeks. We have the same water heater, we have been to Lowes where we were told the recalled parts were no longer available, unless we wanted to drive 3 1/2 hours to Arkansas to get it. Whirlpool wants to give me a free part for $36.00 worth of shipping and handling! All the local suppliers say I have to go through Lowes, or the manufacturer. I dont want to give whirlpool another dime. This has been a fiasco. How much more can a company disrespect their customer, than to make us pay for a faulty product replacement? It is unacceptable. This is ridiculous. It is December, and I have a family of 7, including a child in a wheelchair.

We purchased our Whirlpool Refrigerator, oven, and microwave a little more than a year ago. Not a single negative event with any of these products and my wife and I wholeheartedly recommend Whirlpool for operation and last ability, unlike the products we replaced them with.

I purchased a Whirlpool front loader as well as an extended warranty. The machine worked well for about a year and a half until i noticed rust patches beginning to form on the front of the machine. We contacted the retailer that we purchased it from and they suggested that we call the people that we had bought the warranty from. Unfortunately, the warranty does not cover rust, so we have to wait for it to rust out and just buy another one. It is only 2 and a half years old and is totally rusted across the front of the machine! It is extremely unsightly. This is the second Whirlpool washer that we have bought and the second one to rust out on us. I would never buy another Whirlpool appliance, and extended warranties are not worth the paper they are written on, let alone the amount that you pay for them!

I had a 6 year warranty on the new Water heater and about only 4 years into it the tank began leaking. Whirlpool replaced it but of course I was responsible for Parts and labor to replace it. The replacement only lasted just over only 2 years and just outside the total of 6 years from original purchase date on the first. Whirlpool refused to discuss it since it was a few months out of warranty. If someone else has purchased this heater it would have failed at 2 years and they would have had to warranty it anyway. I will never own another Whirlpool appliance because of their substandard products and warranty. I only wish I had reviewed the reviews of others and taken their experiences into consideration and not purchased Whirlpool. I am now out for another heater and reinstallation charges again.

We have had a Whirlpool Refrigerator since 2004. We have only had minor issues with the ice maker within the last 3 years. We have had no major problems with this refrigerator. The other minor problems have been the quality of the drawers. After 15 years the plastic started to crack on them.

Bought a home with a Whirlpool WRF540CWBM01 french door refrigerator circa Oct 2016. The unit stopped freezing/cooling and the appliance guy replaced a relay and this did not help. I called Whirlpool to check on the warranty, only 1 year. Then, I called the extended warranty and they wanted $342 for 1 year and $567 for 3 year but wanted 60 days before this would go into effect. Hmm, wait 2 months w/out a working fridge, great idea. So, after 2 short years the compressor failed and nobody will attempt this job and cost is too high. Had to buy a new GE fridge w/ a 5-year parts/labor covering this type of issue. Whirlpool needs to fix these issues. Very disappointed.

Same old story! Whirlpool Cabrio is a lemon! I did pay a service guy to find out what the problem was - $70. I ordered a control board for $210, I still had the problems. I ordered bearings for $80. Yay, my Cabrio works! Well, this was all 4 months ago and here we go again. My washing machine is doing everything it was before I replaced the brand new parts. Im so mad! I spent $360. I couldve had a new washer, not a $1000 Cabrio, but who cares at this point! Anything seems better than this pile!

Weve been in our new home less than a year and a half and our brand new Whirlpool French door fridge is dead. Service is a week away. Updates to follow.

I bought the washer and dryer. I had problems right away. The glass lid has broken and replaced 4x at the hingeless. YES 4 times – 1 time under warranty. I complain, they gave me 1 extra year of a warranty. Big deal... Was told its not a recalled item because it didnt cause of fire. The dryer has caught fire 2x as the bottom fills up with lint. I messaged and sent picture and they did nothing. Said it was up to me to clean the unit. I am not able to take the dryer apart to clean it. The lint cannot be reached without removing the top and back of dryer and taking out the drum and the belt off. Nothing but grief. Giant expense to maintain all the broken parts not to mention labor fees… Very very unsatisfied. And they do not care!!!! They will never get another penny of my money!!!!! Im not sure how they get away with this!!! I spent $2000 to buy a good set that would last and all I got was junk. Not to mention the awful smell always having to bleach or cleaning it all the time.

Very functional microwave which also comes in convection oven if needed. Stainless steel, finger print resistant, is very handy and easy to clean. Overall very happy with it so far. Much better than the earlier Samsung that we had.

I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have 3 daughters all in school age. When my old one finally quit due to tank failure and out of warranty, I went to Lowes and bought a 6 year warranty hot water heater costing around $600. Now I figured you get what you pay for RIGHT! WRONG! So about 2 years ago the pilot light started to just go out on occasion, a bit of an inconvenience but there was no default code warning me of any other issues. So typically we just relight it. I called Whirlpool to get help with this issue, but they wanted me to pay for a technician to diagnose the problem. Um isnt that what the warranty is for? I said dont bother. Im not paying $150 for someone to tell me what I already know. Ill just keep relighting it myself. So finally the pilot light goes out for the 100th time but this time I go to reignite it and BOOM! It sounded like a twelve gauge shot gun going off in my face! Then it flutters flames into the chimney of the hot water heater. Scared the crap out of me at first. But it finally stopped and run fine. Well Im laying in bed a few nights later and woke up to a loud thumping noise, I go down stairs and it stops. The following day Im in the kitchen and THUMP THUMP THUMP BURP BURP BURP. Run over to the hot water heater closet and theres the flames shooting out of the gas valve into the hot water heater then BOOM! Its out! The valve unit finally took a crap I guess. I call Whirlpool again to get my warranty - this time it definitely needs to be replaced. So the guy tells me the parts are covered in the warranty but a technician needs to look at it first and the technician Ill have to pay.. Excuse me but what the ** did you just say? I have to pay for a technician to look at your failing part? No I dont think so! Just send me the part - Ill replace it myself. Im a millwright electrician by trade. I specialize in power plants and refineries. Im sure this little gas valve wont be a problem. I spoke with these idiots on a Friday and he said I could have it ground shipped for free and it should be here in 5-6 days or pay extra for quicker delivery. What the hell did he just say? I could pay extra for quicker delivery on Whirlpools faulty part? ** whirlpool should be saying Well have the part overnight to you.Now since it was a 3 day weekend theres no sense in me paying $40 to have it delivered 3 day because it still wouldnt arrive until close to the five day. So I just looked to see where my damn part is because it shouldve been here by now according to the guy on the phone. NOPE! Its set to be delivered in 5 more ** days. DONT BUY A WHIRLPOOL PRODUCT. THEY DO NOT PRACTICE ETHICS.

Big bang for your buck. I have used Whirlpool for years without any needed repairs. Typically you may see brands began to fade as you use them. However, the Whirlpool brand microwave always seem to stay true to its form. As long as you keep the inside clean the microwave should last a long time.

I see that I am not the only one with the same pilot problem. I just purchased this new model that came out last summer. I bought my new water heater in September and just this past weekend, it messed up. I have not had it for 8 months. Whirlpool sent out a technician yesterday and he said the assembly is not good and the pilot would not light. Well they sent me a replacement part and they are coming out today to install it. The funny thing was that the technician said, Oh, these are hard to work with. We have a lot of problems with these models and they just came out last summer. Its the on that has the little box and you push the pilot button in and hold it until the red light comes on. Anyway, he said he didnt carry parts for that one, only the old ones which last longer. The ones that have the black round circle that looks like a thermostat. I said, Really? Well the reason I bought this water heater is because my last one that I bought 2 years ago kept having the same issue. Whirlpool sent me the assembly with the pilot and all 3 times and would never replace it. I got tired of it always messing up so after having it for 2 years, we just dumped it and went and bought this new model. Here we are 8 months since we bought it and the same thing is happening. I am so furious. I am pissed off that they dont recall these if they are defective. Why do they keep selling them if people have problems? My cousin called me a couple of months ago and asked if my husband could check her water heater and its the same type I had and it was doing the same thing. I will never buy another Whirlpool water heater again.

Purchased Whirlpool clothes washer Cabrio Platinum about one year ago. Never sufficient water to clean items. Appears that there is no way to add additional water to ensure that items are cleaned. Many items come out dry and still soiled.

I just bought a house that has one of these ranges, and it was getting the F2 message. I found the problem. There is NO ventilation behind the electronic control so when the oven heats up, the control board gets too hot and throws the F2 code. That would indicate a bad temp sensor or bad board, but really its the heat shield on the back. Ive removed the metal plate from behind the control panel and it works fine now. Im considering drilling some vent holes and adding some insulation behind the control.

We purchased a Whirlpool Cabrio Washer in 2010. I have had nothing but problems trying to wash black/dark clothes, it leaves white stuff. I assume its soap scum all over the clothes. Ive tried cleaning the machine with Refresh more often than recommended and it still has the same problem.

I bought a dual oven Whirlpool 2 years back. This range keeps breaking knobs that are such a poor quality. I have bought knobs from Whirlpool 7 times already then got PSEG home service and they are tired with the quality itself. Save your money and buy another make! Poor customer service and the worst experience is what I have gained on buying this make. Have old mother at home and this headache only created more issues to help her with cooking.

I bought a gas range (#WFG524SLAB0) in July 2012. Two weeks ago, the oven stopped igniting. I called Whirlpool to have it serviced and they sent out someone from A &E Service Repair, who told me an igniter had to be ordered and it would take a week to come in. (He said he will order the part.) Then he told me to call Whirlpool again and schedule another appointment. Whirlpool sent out one of their techs two days later, who told me the same thing about the oven and said a part will need to be ordered. I told him it was ordered and he looked and said no part was ordered. So this was the week of Thanksgiving. Because the part would not be in until next week, no one could fix the stove until eight days later. So my Thanksgiving was ruined, no less with not being able to cook. So the service tech came to put the part on and the oven still is not working. He pretty much told me there was nothing he could do, for me to call Whirlpool again and have someone else look at it. I called Whirlpool and actually spoke to a supervisor who basically told me the same thing I have been hearing for two weeks: “We will send a service tech to look at the problem.” Keep in mind the stove is only four frigging months old. So here I am waiting again for someone from Whirlpool to fix my oven.

French Door Model WRF989SDAWOO: Horrible quality, worse support! We have a new French Door (not inexpensive). Within 3 months of owning it, we phoned in because the unit was periodically making a very loud, metallic humming sound. We were politely told that noise was normal, and that if the unit was working when the service man came out, we would be charged. A few months later, the noise was constant, and we noticed that the temperature was not stable. Freezer was set to 0, Fridge to 36, yet the thermometer was reading 20 (freezer) and 38 (fridge). We called in, concerned that it was failing. We were put on a schedule for 9 days later. We were told we would get a call the day before with a 2-hour window when the tech would come. That didnt happen. We got a call that the tech would come between 8:00 am and 5:00 pm (he showed up at 5:35 pm).We phoned in 3 days later to tell them that we were losing food (freezer was now showing 29, fridge 40). We were told (by both Westinghouse and by A&E Factory Service, which is Sears) that we should rent another refrigerator. When the service tech showed up, the first point of contention was that we had Whirlpools warranty (and had paid for the extended warranty) rather than Sears Master Protection agreement. Nevertheless, the tech finds that there is a problem with the evaporator coil, which had to be ordered from the factory. The tech was nice, and told us not to wait to be rescheduled, but to call him directly, and he would come the business workday after we notified him that the part arrived. Another week without a refrigerator / freezer, and now we have to worry about what the tech told us; these units are NOT of good quality, and have had repeated failures in the cooling systems.

Bought side by side in 2010 and after the first 3 mth the ice maker jammed up. Found out the dispenser door was not working right so it was change. But lo and behold the dame thing jammed up again within 3 weeks and the door is working. I will never buy WHIRLPOOL AGAIN. I hope they go out of Business. They are selling junk and they do not care. Made in American. Pack your bags Whirlpool. You are no longer needed.

I purchase Whirlpool refrigerator. After a year it has done nothing but give me problems. Thank God I purchase insurance for repairs. I had the refrigerator fix over 3 times. First the water and ice wasnt working so the filter had to be change. Then the ice was made and my refrigerator start leaking. The repair guy stated the fan and something else is not working. I am a single mother struggling and to spend over a 1000 dollars for a refrigerator that does nothing but give me trouble. I am totally unhappy with this product.

Our dishes always come out completely clean and without spotting. I dont like having to get down into the machine and clean out the filter/trap, so I pre-rinse everything that goes into the machine, so that might help. Regardless, this machine does an excellent job. This is the Whirlpool Gold Series bought in 2013. It has numerous settings, such as delay, varying cycles, air dry, heat dry, etc. All the features work as expected, but like most owners probably do, I leave it set on the same settings all the time. It does what I want and does it very quietly. This is a standard, under-counter, full-sized machine. The outside of the dishwasher is stainless and the inside has a plastic lining. The controls are at the top of the front door, so that leaves the front completely clean-looking. Love it.

Approximately 2 years after purchasing a Whirlpool Gold side-by-side/counter depth refrigerator, I noticed cracks on the interior walls. This was in 2011. First, I contacted the service contract people. They told me this was not covered under the policy. Next, I wrote & called the company. They told me they could send someone out to EPOXY the walls. I told them this was not at all acceptable to me and that I believe this is a defective product. I have never heard of this happening to a refrigerator. I am also quite concerned that there are toxins emitted through these cracks. After a time with no response, I wrote them again.This time, they referred me to Ms. Alicia ** at the Exec. Offices. She wrote asking me to call her. After making several calls & leaving messages to no avail, I wrote her asking that she kindly write back to inform me what the company was going to do about this defective product. I cant help thinking they did not want to commit to anything in a letter because I never heard from her or anyone else at Whirlpool. Small Claims Court cannot help as the company does not have an office in New York. I am very worried about the possible health hazard this possesses. I am very careful to completely cover all food inside the refrigerator. At this point, the cracks have increased in size and new ones have appeared. I am very upset over the lack of concern and lack of response from Whirlpool.Ive owned many Whirlpool appliances through the years and trusted the brand. This is not a cheap appliance. Consumers dont expect to spend a few thousand dollars on a product just to dump it in a year or two. Given the size of the Whirlpool Corp., anyone would think they would simply replace their defective product to keep their reputation if not for the health concern of their customers, which should be a priority. Over the past few years, I have had increased respiratory problems and so have other family members. I believe its due to the emissions from the cracks. I will have to dump this defective refrigerator before it gives me cancer! Thanks Whirlpool, great doing business with you.

In 1994 we built a new home and we used only Whirlpool Appliances. In July 2006 we replaced all the appliances with another Whirlpool products, although they were still working including the microwave. After two years the microwave stop working, replaced it with another Whirlpool microwave and the second one stop working last night (July 2014). I noticed the quality of all their products went down including, Dishwasher, Washing Machine, Refrigerator, etc. The dishwasher heating element start to decompose and I replaced it. The washing machine get stuck and the water never stop creating a major flood in the house. The refrigerator door seal torn apart. I decided not to buy any more Whirlpool products.

I bought Whirlpool hot water heater with the Honeywell part in 2014 and the thermal box went out. No flashing lights, no way to reset. I understand that Whirlpool had a class action lawsuit after researching. Still selling this product to consumers. Whirlpool should be held responsible, and be made to give an allotment to replace homeowners with hot water tank of choice! If lawsuit is active please add my name.

We bought a Whirlpool Gold Refrigerator from Lowes just over two years ago and have had trouble with it starting a year and a half later. It kept freezing up and the top refrigerator compartment wouldnt get cold. We had to defrost it every three months. Now it doesnt even work. This expensive unit is less than two and a half years old and Whirlpool expects us to pay for the repairs. What happened to the days when a refrigerator would last 30 years? I hate to say it but be smart and buy Japanese. At least they take pride in what they make.

I’ve found many years of flawless performance from many Whirlpool Appliances! Once they are 20+ yrs old, I tolerate their aging and repair issues if they occur. My current microwave oven is 10 years old and was removed for a kitchen remodel, replaced after remodel and hasn’t skipped a beat!

We purchase Whirlpool fridge less than a year ago. Its still under guaranteed. 2 months ago we notice the fridge part heating up and food was going off. I went back to the shop where we purchase the fridge. They said we had to contact Whirlpool direct so we did had to wait 3 weeks for someone to come and look at it. Fridge is not repairable. Fella who came out did not report back to Whirlpool. I was waiting and waiting to hear word. I rang to see what was the story on it and eventually they said O we will exchanged your fridge and we will ring you on delivery date. Now Im over 2 month waiting on a fridge. Whirlpool is a joke. The company should be put out of business for what they do to honest people buying their stuff, and people who are in the same boat as me should go to the high court and sue them for all the stress they put people through. Shame on you Whirlpool. Disgrace.

I bought my Whirlpool Cabrio Top Loading HE washing machine and dryer duo in February 2009. I carried an additional extra extended warranty for an extra 3 years. Now, at the dispenser where you add the bleach, it has rusted. The rust has gotten so bad the lid has detached from the body of the machine. I cant understand how a machine less than 4 years old could rust so badly. I called Whirlpool to complain and they suggested I get it repaired and my cost. A car that sits outside in rain, sun, snow and hail does not rust in 3 years. I bought the machines from Home Depot. The way Whirlpool has handled this, I will never buy another Whirlpool.

I apparently am one of the lucky ones to have an electric water heater. My unit started giving me failure codes during the Christmas holidays. Each time it would fail, I would get a different failure code indicating the upper element, the lower element, and a sensor failure. After testing all 3 of these components, it was determined to be a controller issue. After speaking with Chris on the phone, he overnighted a new controller to me. I installed the new controller and had no more failures. Hot showers for New Years! Thank you Chris.

My dishwasher control board caught fire yesterday. Noxious fumes and black smoke with popping noises moments after starting it. Was glad we had not gone to bed and glad we were home when it happened. Would not shut off and the door was hot to touch. Had to turn off switch on wall.

I love my Whirlpool 4.7 cu. ft. top load washer because it has a pretreat station that is super handy for pretreating stains in a handy little place. The agitator is stronger than my old washer and really gets my clothes cleaner. Its also very quiet and easy to use all the buttons. The best feature is the deep water fill that you can select for more water.

This is the worst washer ever. I purchased this washer (Whirlpool Cabrio Washer Top load) brand new in the box thinking it was a great price and a good deal. Worst choice ever. I have been so disappointed in this product. It is very noisy which is something I have learned to live with. It doesnt even get simple stains out. I have tried every load combination and change detergents and stain remover a couple of times. Most time I have to soak stains again and again and then wash several times and most times it simply doesnt clean clothes. It leaves detergent residue on dark clothes so of course I end up washing those again as well. The towels and sheets turn into mushrooms in the bottom of washer.

I bought an adapter that I added to the kitchen pipe, drilled a few holes in my cabinets to route the hose and voila! It is small but big enough so it's perfect for me. I didn't realize it had an internal heater so I was moving the hose between hot & cold under the sink but now that I know. I will try the heater. The settings are complicated so you have to read the instructions fully. Before I read them I thought every load took 2-3 hours but they don't. I do like to use the heavy soil setting and that does take a couple hours, but if I'm in a hurry or the load is not that bad I use a shorter 50 min setting. For the drain hose I either put it out the window or put a screen in the sink & tie it to the faucet. You have to tie it down wherever you aim it because the water comes out with enough force to throw the hose. I had a couple incidents of kitchen flood before this stuck in my head, now that sucker is secured well. I intend to make a permanent drain to the pipe eventually but for now I just use window/ sink. This required a longer drain hose. For apartment use, I am very happy.

We purchased our first front-loader washing machine (Whirlpool Duet WFW9250WW00) just over two years ago. Since we purchased it, it has torn clothes and we have replaced the drum baffles twice (this would be the third time, but we are throwing the washer out), the drum seals twice (another place clothes can get caught). I had adjusted my washing (maybe I overfilled the washer, maybe I was using the wrong spinning speed), but every so often clothing would come out with holes or torn. The drum baffles must come loose before they come out, and clothing can get caught underneath them (I think that is where the tears occur). It has happened at least once a month and I had spent a fair amount of time trying to figure out where the clothes got caught and torn. Many people complain about bad smells from the washers (which I never had - I like the Tide with Febreeze detergent and every so often clean it with bleach or Affresh), but never torn clothing. I would really like to use a front-loading washing machine, but we are going back to the top loader - we cannot afford the clothing tears. I have seen that many people replace baffles (not many speak of clothing tears) and maybe in the future this problem will be addressed. But in the meantime, I would stay away from Whirlpool front-end washers. (GE makes some nice top loaders - and in 40 years of washing clothes and only owning two other washers, I have always thought washers to be an appliance that would last 15 years or longer with very little maintenance or trouble). I believe that I really tried to make this washing machine work out, but it got to the point where my husband did not want to wash baseball uniforms and other irreplaceable clothing in our washer.

We purchased Whirlpool AquaLift oven from Lowes 10 months ago. Since then, I dread each time I use the oven because I end up cleaning it by scrubbing and using different products because AquaLift cleaning is a scam. I have arthritis in my joints especially my neck, so cleaning it by sticking my head inside is a nightmare for me. I will try to call the company and see what is going to happen. I read that someone is suing Whirlpool for this product so hopefully they will recall the product or refund us if we return it.

Whirlpool Cabrio, H2 washer system type 588 01, serial # c0303 10 - We have been in our condo 5 years. The washer & dryer was here and new when we moved in. I have been displeased with it from the start. It takes forever to wash through a load, and the clothes are just as dirty after being washed as before. I soaked some whites in Clorox overnight and ran through using Tide and Downy. Then the stains and dirt were still there. I ran them again it was not any better. I had a professional from Hagadorn come. They could not find anything wrong. It cost us about $100.00. Others in our area have the same complaint. I have never been satisfied with this wash. It just does not get the clothes clean. Please help!!!

Bought a Whirlpool refrigerator December 2011, it is now 3 yrs. old, keeps shutting itself off. There is nothing under the troubleshooting area of the instructions for this. I called Whirlpool, they said I have to pay a tech to come here and troubleshoot. The warranty is 1 years, so after paying over 1k for an appliance, that gets you 1 year! I try to support American made, but no more Whirlpools here! I have all Whirlpool appliances, but Im guessing they wont last either. Very disappointed in the lack of customer service.

Stay away from all Whirlpool products. The appliances are terrible (broke twice for different reasons within 14 months of purchase). Customer service wait times are over 90 mins and the technicians take over 3 weeks to get to the house and they dont fix it, they order the part and that takes another 3 weeks for it to arrive and the technician comes back. We bought an extended warranty and when the fridge broke a second time, they canceled the warranty and said they had the right to cancel it as it was in the contract. Terrible, terrible company. I work in the service industry and I am in shock that this company can get away with treating customers like they have.

When purchasing a new home, the almost new Whirlpool double-door ice-dispensing stainless steel refrigerator came with the kitchen. This beautiful-looking fridge worked well for close to three years, but gave up the ghost shortly after its warranty expired; designed obsolescence perhaps? Problem was, it would have cost almost as much to repair as it would have to purchase a new fridge with a warranty. So, thats what I did, via a local big-box store. I bought a single door floor model, with the Whirlpool ending up as scrap, the whole incident leaving a bad taste in my mouth. If you have your grandmothers old fridge that still runs, keep it!

We purchased this Whirlpool washer 5640XW3 from Lowes. It doesnt clean the clothes. Even if I run them through a second wash cycle, the clothes are still not clean. Called Whirlpool and they said nothing is wrong with it. I use HE detergent and load clothes around the agitator as directed in the manual. Still, clothes are not clean.

I am very very unhappy with Whirlpool gold series. We paid more thinking it was better and dont waste your money. I have had the whole package for 3 yrs and every one has broken down. First my dishwasher wasnt cleaning. I had to take the thing apart and clean all bars and still is not cleaning right. My ice maker quit working and then started leaking under fridge. I had to have the water intake valve replaced. And now my oven says its at 350 and wont bake anything. I think the element has gone bad. This is complete junk. I should have known better and got LG.

Whirlpool top loading piece of junk! I would give it a zero star review if I could! Do not buy this machine!!! I agree with many other reviews. It doesn’t get the clothes cleaned and now a completely doesn’t work. We reset it, we’ve had the service guy come in and replace a bunch of parts on it. It’s past its one year warranty and doesn’t work anymore. Piece of junk! Junk, junk, junk!!! Waste of money. Do you not buy the Whirlpool tub loading washing machine!

This washing machine has been the worst machine I have ever owned - I have called Paddys Market on several occasions to have a repairman come out and take a look at this machine, which they did - but the machine never got any better - it has never ever washed my clothes properly its a piece of garbage - clothes come out dirtier than when they went in and sometimes come out dry. Its so busy trying to save water - it doesnt use hardly any - and forget doing bigger loads - I WILL NEVER BUY ANOTHER WHIRLPOOL product again.

I purchased a home that came with Whirlpool appliances. I begged the company for GE or Maytag. Of course they went with the cheapest they could find. I must admit the microwave gets very hot but the dishwasher is a piece of crap! The water doesnt get hot and the dryer doesnt work. They tried to tell me it NEEDED Jet-Dry. I own 4 homes and have lived in all of them. Ive NEVER used Jet-Dry and all the others work perfectly. Run as far as you can from Whirlpool!

If I could give them zero stars I would. NEVER BUY A WHIRLPOOL GAS WATER HEATER! Our Whirlpool water heater Is 4 years old. Pilot light wont stay lit. A reputable plumber came out and said that the control knob is bad and to call Whirlpool to get part because its still under warranty. So I call and get nothing but a hassle. They tried to tell me that it was installed in a room that the installation manual says it not to be in. (Background here. The house was built in 1960. It is on a cement slab and its a prefab house.) The manual says Do not install in bathrooms, bedrooms or any OCCUPIED room normally kept closed. Now let me tell you where it is at. It is in a 5 by 3 boxed area with cement floor and walls to the ceiling with access doors to it and to the furnace which is also in this area. The access door to water heater is on the back side of a bedroom closet, access door to furnace is in a hall. So Whirlpool tells me that they cant give me the part Even if I pay for it due to some national fuel and gas code. They wont even tell me where I could buy the part... They said the only way they can help me is if I relocate the water heater or put in a ventless water heater. Our water heater is vented thru the roof of house... It gets plenty of ventilation. They wouldnt let me talk to a supervisor to complain... So this is why I am on here writing this review. I might add this is not our first issue with Whirlpool. Had a brand new KitchenAid refrigerator with ice maker. The ice maker didnt work from first day. After 3 techs and 3 visits it still doesnt work. Then also the compressor went out. If you want a better product and want good customer service then dont buy Whirlpool.Oh and one more thing. Our plumber also doesnt like Whirlpool. He said he had problems every time when he has to deal with them. He said its to the point when someone calls for services and tells him its a Whirlpool he just cringes. Now thats pretty bad. I just spent 4 almost 5 hours of my morning upset to the point of tears. With no results. Another note. I called my gas company. They said our water heater is in a safe place. If it wasnt they wouldnt be supplying gas to us. Live and learn. Done with Whirlpool.

My Whirlpool Gold, French door refrigerator is 3 years old and just died. The most frustrating part was trying first to go through Whirlpool.com to have them schedule a repair service call. It seems that when I added my zip code and address, their program automatically changed the zip code. So an appointment was scheduled for a repair company that is 4 hours away from me. In calling Whirlpool back (another 30 minutes on hold), they again attempted to insert my address and zip code only to find the program changed it again. I got NO assistance. I finally did find someone (through Thumbtack.com) who found that one of the 3 circuit boards that tell the compressor to cool, was bad. Its going to be 10 days before I will have a refrigerator again and after spending 2K on it, makes me angry. I will never buy Whirlpool again.

We purchased the extended warranty (service plan number **). The washing machine has been giving trouble. It locks out during every wash cycle and each time, we have to unplug the machine to reset it. Sometimes it makes it through the next cycle and sometimes, not. The first couple of calls we made, we were told to make sure it was cleaned, to make sure it was leveled. All this was done and we still have the same problem. Finally, a technician was sent out. He could not duplicate the problem and left. Thirty minutes after he left, the machine locked out again. We put in for another call, we were told it would be two more days. In the meantime, we actually video taped the next three times it locked up. This time, when the technician came out, he was able to see our video as well as saw the machine lock up. He stated, It did not give me a code so I do not know what else to do. He left and ten minutes after he left, it locked out again. We immediately called back and they informed us they could not get anyone out again until next week. This is very frustrating to have an obvious problem and have an extended warranty and the problem cannot be solved. We feel as if we are being blown off. Is there anything you can do to help us and/or give us advise of how to get this problem resolved?

I’ve purchased a front washer and dryer and storage units, directly from Whirlpool. When the delivery people installed the units, they did not install the rubber gaskets that are required between the units. I’ve purchased rubber pads from Lowe’s, but the washer still shakes uncontrollably. What do I do now?

The refrigerator I purchased a week was a dud. Two days ago I received a replacement for a new unit with the same brand and type purchased a week ago from Lowes which never cooled properly (never even froze water into ice), and the coolest it got was 45 to 50%, after three days, with the coldest settings. This replacement works great. Cools like it should. Freezer at 0 and refrigerator cabin at 35 degrees to 40. Lowes was right on top with their service and callbacks - I give them an A for customer service.

My Whirpool refrigerator model # WRF990SLAM01 was 14 months old (2 months past the new product warranty) when we started having issues with multiple areas. The ice machine stopped making ice and started dripping from the dispenser and the freezer stopped freezing food. I called and was told to purchase an extended warranty which cost me $375.00. The service tech has been to my house 12 times over the last 9 months. They have replaced multiple parts and even started replacing parts a second time. I was instructed by the service tech to call and request a replacement fridge. Whirlpool customer service told me that it would have to be considered a lemon before they replaced the product. I was told that would require each component to be replaced 3 times. I would need to take off work 27 more times for the repairs!!! The service tech came out one more time and he said there was nothing else he could do. I called again to complain and even wrote to Whirlpool corporation (though they never called me back at my request). After much complaining, which I do not normally do, they have decided to replace the unit. BUT I have to pay and additional $476.29 for them to replace this unit!!! I feel like I was totally raked over the coals from this company. I will never buy another Whirlpool product again and I recommend you do not either.

Our Samsung self cleaning oven burned out. The wires in the back were burnt and brittle and its a miracle our house did not burn down. While shopping we were told the new self cleaners were so much better, not the high heat, odor etc. This Whirlpool stove does not self clean, its a joke. I have scrubbed for hours on it. It does not get any kind of grease etc. off. You need to scrub and work hours. It may take a small spill off the bottom of the stove but thats it. There is no way to get all the grease splatters off the walls etc. I hate this stove and see there was a class action law suit on it. If I would have known then what I know how it would have gone back as soon as it arrived. I plan to go looking for another stove and it will not be a Whirlpool Aqualift self cleaning.

I bought a Whirlpool refrigerator January 2016. 4 months later the refrigerator stopped working. It took over a week for Whirlpool to have it repaired. Two weeks later the refrigerator stopped working again. It took four days for Whirlpool to get a repair man to my house. I called customer service 4x asking for a replacement or loaner or possibly they could expedite the repairs. All they could do was recite my warranty to me stating that they are only responsible for repairs. I was in touch with their executive office and was pretty much told tough patooties - my warranty only covers repair. The executive office told me to wait for a third breakdown and then we could talk about an exchange. WHAT??? I have to suffer a third inconvenience before Whirlpool will do anything??? I lost hundreds of dollars in food, have to live two weeks without refrigeration in 95 degree Florida weather, had to go shopping on a daily basis or eat fast food (at my expense) because I couldnt even keep milk for breakfast cereal. I filed a claim with BBB only to have Whirlpool close the claim stating that they fixed the refrigerator.

I absolutely hate this expensive piece of junk. I have tried everything, and my clothes are not clean. It is only myself, and my husband, and our clothes dont get very dirty. I would like to send this junk to the junkyard, but I spent a lot to get the dryer with steam that went with the washer. This experience has soured me on Whirlpool appliances, and now I learn they also make appliances for Maytag!

I purchased a Whirlpool water heater with the Flame Lock Safety System on 6/4/12. When installing the water heater, the cold water pipe would not screw into the top of the water heater. I exchanged this water heater for a new water heater of the same make and model. I brought this water heater home and had it installed and noticed that the flame on the burner was orange and too high. I called the 877-817-6750 number for warranty and was told by the customer service rep that it was either the gas regulator or the orifice inside the water heater. I was told to contact a plumber to take care of this issue and it was not a warranty claim and not their problem. I then went to the Lowes store where I purchased the unit and spoke to a manager. The manager called the same number I called and was told the same thing, that I was responsible for the repairs to the unit. How can this not be covered? Both pieces are internal to the unit and were never touched during installation. I now have to remove and return this unit and install a new water heater that will not be a Whirlpool at my own expense. Do not buy Whirlpool.

I have a pretty small refrigerator since I live in a condo. It has lasted me about 4 years and is still running very well. It is very easy to clean. I dont buy a whole lot of food at one time. The size is big enough to hold what I buy every week. The appearance is decent. Only two people use it every day. I havent had any problems with the refrigerator in the four years I have had it. I get frustrated sometimes when opening up the bottom storage container. If I pull it out too far, it falls to the floor. This happens especially when the container is full of fruits and vegetables. I guess bottom storage container was designed that way for easy removal to be cleaned. I really like the adjustable shelves. I can adjust them perfectly to store food containers and jugs of milk and other drinks. I like the door shelves in the freezer compartment. It is great for small packages of vegetables.

The tub mounts of my 6 years old Whirlpool washer are broken. It’s too expensive to replace. Seems like built in obsolescence! Ive also had mold/odor issues. Finally, I know how to fix that, now this. I just want to warn others, these machines are not designed for the long haul.

Whirlpool Cabrio Platinum top loader 2014 model - This washer is an over engineered piece of junk. It takes forever to wash anything and it never gets anything clean. I wish I would of just bought the repair parts for my old machine which I had for twenty-three years.

Purchased the Whirlpool DU915 in 2004. Its been 16 years and I havent made a single repair. A lot of that is just proper use, i.e. scraping off food stuff, using correct soap, etc. I have other newer Whirlpool dishwashers at rental properties which have required repair due to misuse. I would recommend Whirlpool products to friends and family.

Whirlpool has been around for years. This is my 3rd machine. I had both washer and dryer. But machines today arent made like they use to. They breaks down easily. The parts are cheap. I had a Samsung washer. It was one of the recalls. I got ripped off by Samsung and Best buy. I have received the full value.

Problem resolved - This is an update to my previous complaint... The repair man arrived this morning and after resetting the thermostat, the water heater started up again. He explained to me that these new water heaters are super sensitive because of the new designs and systems that are required by the State of California. He said that all brands have to have the same system. He said that the new water heaters dont breathe as well as the old ones. In our case, he suspected that after being installed, there were probably some air bubbles in the pipes which tricked the computer into telling it that there was not enough ventilation, when in fact our ventilation was fine, but that triggered a total shut down! In my previous written complaint, I was really upset because I have not had a shower in 3 days and thought this problem water heater would not be fixed until next week. I was furious! My understanding is that basically the way the new water heaters are designed is not very well and there is nothing we can do because about it they are all the same, unless we want to go to a tankless water heater system which plumbing included would cost $4000.00... so we are stuck and hope this will not happen again!

After reading all the reviews about the Whirlpool Cabrio washing machine, all I can say its just a piece of junk. We have replaced the agitator 3 times at $80.00 each, not including labor. Our clothes are never cleaned properly and it always seems to be out of balance. I will never purchase another Whirlpool product.

My washing machine would not spin dry. I had a new pressure switch replaced to a tune of $180.00 which was only 26 months old. I have always bought Whirlpool but this will be my last whirlpool appliance.

Whirlpool cabrio top loader is junk from the first month. My washer has had way too many repairs. A&E repair has been a frequent at my home. Now Im getting ready to repair it again! Hub gasket or pump not sure this time. All has been replaced previously. Never ending - always something wrong with it!!!

I bought my Cabrio washer 16 months ago to service a family of 4 adults, 2 children and 2 dogs. Anything that has the slightest stain has to be pre-rinsed or pre-washed in the sink before going into the washer. Every load is an unbalanced load. Although the floor is perfectly level, the washer bucks and dances as though it is possessed. I never expected a $900 washer to be a piece of junk. I would love to be part of a class action lawsuit regarding this washer.

We have a Whirlpool Quiet Wash Plus dishwasher thats been doing a great job cleaning our dishes for just shy of 24 years. We use a cleaner every 2-3 months to keep everything cleaned out and sanitized. We use a liquid detergent and a rinse aid and the dishes come out clean every time. We feel like weve been blessed with this machine and would definitely buy Whirlpool again.

I just purchased a top load wtw5000dw01. There have not been any changes to this revised model except the lid only locks in the rinse/spin cycle now. If that even helps anybody. It still has the noisy agitator which is the thing I hate most. Whirlpool engineers better go back to the drawing board and redesign their washers. Whats this country come to when you spend a pile of money on something that sounds like it is broken from brand new. I also had a washer that was 15 years old and never had noise issues or problems with it. Its just not Whirlpool that uses this so called new technology.

I would like to know if anyone else is having trouble with the broiler unit. The unit quit working. Thankfully I had purchased the extended warranty. The guy came out, cleaned the orifice and called it good. The next day I went to use it, and guess what, it did not work!! So we thought maybe we needed to leave the oven door cracked open a bit... Well, guess what... It melted two of my knobs!! We called, got another guy out here. He checked everything. Even pulled the stove out to check out connections. Then he informs us that you can set the broiler to whatever temp you want. Thats new. So again, we try the broiler.... Guess what... It got to the temp and clicked off. Now I ask, how does one broil a steak if it does that? I did call Whirlpool directly and got nothing. Our model is WFG361LVQ2. So please, if anyone out there knows that this is how it is supposed to be... please let me know.

Our ice maker was not producing ice. Whirlpool Warranty sent a co. Kens Appliance Services to our home. The repairman diagnosed freon leak. When he came back on Oct. 7 with parts he blowtorched the electronic board & wires while fridge was plugged in. We still dont have refrigerator weeks later. We are buying food & ice every day. The next co. they sent werent licensed to add freon. He verified burnt board. Third company they sent told Whirlpool warranty to replace our fridge. They tried to sell our warranty back instead.

My stainless steel french door refrigerators compressor quit working and needed replaced after 3 years and 10 months. I had to buy a replacement kit and it cost 400.00. The repairman cost 175.00. I tried to buy an extended warranty but they do not sell them. You get a 1 year warranty. The repairman told me you will be very lucky if you get 4 years out of the replacement. He said all of the new compressors are really junk. Remember when refrigerators used to last 30 to 40 years. Not anymore. It is a money racket. Do not buy anything Energy Star, it is all junk. I have gone through 5 washing machines in 18 years, and I live here by myself.

My Whirlpool microwave fits nicely over the stove/oven. It is easy to clean and comes with a glass turning table. It also comes with a wire rack if you choose to use it or it is easy to remove. I have had this microwave for 12 years and never had a problem. Love the presets on it for example ‘“popcorn.”

My Whirlpool dishwasher is not old. It has hardly been used, and the board is bad. My washing machine, a duet, is not old, and the knob to turn it on broke. I am returning the knob to Whirlpool. Perhaps they can duct tape it and make it work on another machine and make big dollars on someone else that buys their junk. This is the LAST piece of junk that I will ever buy with a Whirpool name on it.

Great washing machine. I have been using for over 2 years and this washing machine has NEVER failed me. Clothes from extreme filth to sensitive material always come out clean, not damage, and smelling great. I would highly recommend Whirlpool washing and drying machines to anyone!!

We purchased Whirlpool Gold Accubake, double ovens (gas) in 2005. Since then, we have experienced identical failures (8 to date) during the self-cleaning cycle in which the high temperature burns out the thermal fuse of the ovens. This requires two Sears technicians to repair the unit (it requires two technicians to pull the oven out as the fuse location is in the back of the unit) and leaves us without use of both ovens for approximately 2 weeks (scheduling parts delivery and technicians through Sears home repair is not an expedient process).After checking other consumer product websites, it has become clear to me that there is a known design defect with these ovens in which the thermal fuse is not adequately insulated from the high temperatures during self clean; it therefore trips and burns out during the self-clean cycle. While not having access to ovens for about two weeks/year on average may sound acceptable to Sears, the reality is that the problem has escalated in frequency since purchase. In 2013, we are going on our third repair of the same problem (that makes 6 weeks of non-usable oven time in one year) and Sears will not consider replacing the unit, despite: 1) our obvious dissatisfaction with a lemon unit, 2) a well documented history of the defect with this particular Whirlpool oven and 3) an ongoing and escalating repair cost to Sears (it is under their extended warranty so the repair cost is on them although we did pay for this service up front on our appliances).I would stay away from not only Whirlpool appliances but also Sears as there doesnt seem to be any regard for the customer experience and taking care of a product problem (the right way) with a known defect. Sears has an opportunity to make this problem go away quite easily and retain a customer - fix the problem permanently or just replace the defective unit. Unfortunately, my experience to date with Sears standing behind the products they sell provides me with little confidence that either will happen.

Refrigerator door display cable failed. The company declared refrigerator is beyond repair. Cable must be replaceable, we cannot throw refrigerator for small fault. The cost of cable is hardly Rs. 200 and refrigerator cost is Rs 25000. It is a design fault. Company has to replace cable.