Whirlpool Duet WFW94HEAW0 Washer - Bought the machine in Feb 2014 and was generally very pleased with it. However a few weeks ago we started getting oil/grease stains on clothing. Wasnt sure what was causing it but it has now got so bad that the machine cant be used. An internet search indicates it is possibly a ball racer ring and doesnt sound an uncommon issue. A call to Whirlpool resulted in a quote for circa $350 for a service call. Thats a 1/3rd of the original value (includes a 12 month warranty). And its just over a year old!!! We had a problem with the Maytag Neptune that ended in a class action suit and now this replacement machine seems to be even worse. I would recommend anyone to really consider what to buy and give this range a miss.

I purchased a Whirlpool side-by-side refrigerator from Lowes for $1,100. It arrived missing a shelf. Last year, the warranty expired and the ice maker mysteriously failed. Next a drawer slide failed. Next the lights, both of them, failed. I was offered a service call, the estimate $300+. Next, the ice bucket bottom broke and filled the freezer with cubes. Next another drawer slide failed. Whirlpool makes an over-priced, poorly engineered, poorly made product and Lowes sells their products without any care for their customers. I will do my best to warn anybody who is interested that while Whirlpool used to be a good company, it has degraded into producing junk and trading on a once storied reputation. And Lowes touts these products without any interest in its consumers.

I got my water heater 3/13/12. Ive had to restart it now 4 times & have been totally out of hot water for two months! How can I get help from you or Lowes? This thing is supposed to work for 6 years & I havent been able to keep it going for 6 months! Help please! Can I get a different one? This one hates me! Being widowed & having a metal hip, it’s hard to get safely into the attic to restart it and not sure it will work longer than 2 or 3 weeks! Ive been bathing in the kitchen because thats where the stove is! Thats the only way I have of having hot water, is on the stove! Thanks for listening!

Offers a long-lasting, high-quality finish that resists scratches and rust. Provides smooth, efficient operation and reliable combustion efficiency. The ECM motor provides computer-programmed airflow for greater efficiency, humidity control, reduced noise levels and increased comfort. 2-Stage Gas Valve System Allows the furnace to operate at a lower output setting to more efficiently control your home’s comfort in relation to the temperature outside. Reduces gas usage by 30% on most days. Durable, Baked Polyester Pre-Painted Steel Cabinet Offers a long-lasting, high-quality finish that resists scratches and rust. Aluminized Steel In-Shot Burners Provides smooth, efficient operation and reliable combustion efficiency.

Unfortunately where I live the walls are thin. And my neighbors have complained about how loud my washing machine is. I load it correctly and sometimes while it’s washing it rearranges the clothes and it becomes unbalanced and makes incredibly loud thumping sounds when this happens. I’d say 1 out of every 4-5 times. Also I have multiple towels and clothing that have been pulled. The threads of brand new towel sets ruined from the washer.

Purchased top loading Whirlpool Washer WTW5000DW0 10/12/2015 at Best Buys, first no agitator machine for us. Two weeks later I call for repair service because of the noise from tub. Explained in other reviews as earthquake or jet engines. The machine is in the garage and can be heard through the walls into the house. Repair tells this is normal for the machine and it must be our first none agitator machine.I then purchased a extended warranty policy through Whirlpool. 12/13/2016 machine no longer washing clothes. Call Whirlpool for service. Repair came out 01/17/2017 (a month later). Washer plate had to be replaced. The gear was completely shredded. Not in stock, waited 2 weeks to get repaired. Tension springs on outer tub replaced at same time. Was told the excessive grinding and bumping of the tub was not the reason for the gear shredding.06/30/2017 same problem, I set a repair date 07/01/2017 between 8:00 a.m. and 12:00 p.m. No one shows and no call. I call Whirlpool and they are sorry and set the appointment the same day for before 5:00 p.m. No one shows our calls. I call back. Already closed. I call the next day. Sets a new date 07/05/2017, 8:00 a.m. to 12:00 p.m. Same problem. I called back speak to a supervisor who says hell get to problem and find out whats wrong. Sets a new date 07/08/2017 8:00 to 12:00 p.m. 07/07/2017 I get a call after 5:00 p.m. that the repairman is not available and can we reset for 07/13/2017. I hung up and called back the next day and spoke to a supervisor I had previously spoke with. He called an outside repair company that Whirlpool uses in this area. New date 07/12/2017. Repairman shows and I explain the washer plate was loose again and I smelled metal burning. I had told my wife to continue to use the machine to wash the clothes. The repairman tells me I voided the warranty by doing this. Im standing in the garage while he has his head in the machine trying to get the washer plate out. He shuts the lid and turns the machine on wash/spin says the machine is ok. We have an exchange of words and tell him I want to see the washer plate gears. He says he cant get the plate out now and I wasnt there for him to show it to me. This continued until he forced the plate off. He called Tech Support to say I voided the warranty. He told them customer claims loud noises and banging. I asked to speak to Tech but he tells me they dont speak with the customer. I looked at the gears on the washer plate and the transmission. Both had metal shavings. He tells me he is going to do me a favor and replace both. Its supposed to take a week. Wait and see. I have asked for a replacement or money for the machine through Whirlpool. I was told there has to be at least 4 repair requests for the same problem and the repairman has to determine that there is a problem or that its a lemon. I will not recommend or purchase another Whirlpool product.

This has been the worst purchase I have ever made! Within 2 months of it going out of its one year warranty I called (Lowes) to have it repaired. Spent $300 on the first repair to get rid of the jet engine sound AND the oil splatter all over the floor then within one month from that repair it has a F code error and wont finish washing a load. It just stops. I have tried everything from unplugging it to restarting and it just wont work. Now have to wait 1 week for the repairman to come back out (hopefully that warranty of 90 days will be helpful). Do Not Buy this machine!!!

I spent the extra money and bought a very nice looking Whirlpool range and oven. Within months, it started rusting. I keep a meticulously clean kitchen and Ive never had this problem with any other appliance. I sent letters to no avail. They said that their warranty on rust was 30 days! They refused to do anything about it and told me to go ahead and sue them. Terrible product. Defective from the factory. Do not ever buy a Whirlpool product as they do not stand behind it.

First off, took five weeks to get the damned thing delivered after buying it at Lowes Home Improvement. Have problems with the drain overflowing when the washer tries to empty. Major plumbing work to rectify that. My complaint with Whirlpool is the washer doesnt work. It will partially fill and then stops. The wash light then lights up and nothing happens. I let it sit for three hours and the clothes never washed. It took an act of God to get the washer to empty. It never did spin the clothes. The washer refuses to work through the cycles. $1500 wasted on this POS! Trying to get an appointment scheduled is equally frustrating on Whirlpools website. Never again will I buy Whirlpool!

I bought an American US Craftmaster water heater in October 2006. I have paid a plumber 3 different times to work on this and the pilot light will not stay lite. I used the replacement parts they sent, followed their technicians directions over the phone, etc. Nothing seems to work. Christmas was not pleasant at my house this year. I’m still taking cold showers.

It was in the house when we bought. I find location of knobs stove top, are too easily turned on. It is ok for now, but I am not a big fan of this stove. Builders buy a base grade appliances for profit in their spec homes to keep them. I will replace this one.

The dishwasher racks in Whirlpool/Amana/Kitchen Aid/Maytag dishwashers do not last as long as the dishwasher does. The vinyl coating on the cheap metal tines wears off causing the metal underneath to corrode and rust. This rust will deposit on your flatware, stainless or otherwise. When the vinyl coating wears away at the base of the tines, the tines will break off, creating more opportunity for rust to deposit onto flatware. You can purchase new tips for the end of the tines, and more vinyl to paint onto the tines, but you cannot replace the tines themselves or paint the vinyl onto any rusty surfaces.Another option would be to buy a new rack. A new bottom rack costs almost half of what a new dishwasher costs and if you need both top and bottom racks, you will pay almost $400 for the pair. Whirlpool was not amenable to negotiating a better price on the racks, but they would sell me a new model at a price that was close to what it would cost to replace both racks! Now does that make sense? Does it make sense for appliance companies to cause consumers to have to throw out an entire appliance rather than fix it? No, and it is creating more waste and filling more landfills. My dishwasher has run great for 7 years and I refuse to buy into the rack racket! No more Whirlpool for me!

I bought a pair of Whirlpool front loading washing machine and dryer on May 23, 2011. The Duet Steam washer model is WFW9640XW, dryer is WED9470WW. Their high retail price was $1125 each. I did not pay this for them. I thought I got a great buy at Lowes for the price I paid, plus their 4-year extended warranty. Whirlpool used to be a very high-end appliance manufacturing company. Now, all they put out the back door is junk. I would advise not to buy Whirlpool front end anything. My washing machine started making noise about 2 weeks before I reported it to both Lowes and Whirlpool. The noise sounded like bearing not being lubricated, which that is what it ended up being.The noise got so loud that even with all my very expensive electronics (my home entertainment ctr equipment) I could not hear the TV which goes through an expensive Yamaha AV Receiver and those expensive Infinity speakers 7 channel system. The main bearing for the wash drum assembly was bad. After two emails and several phone calls to both Lowes and Whirlpool, Whirlpool was going to send the so-called re-engineered drum assembly. The style I have is 3 parts; the new one according to Whirlpool is one part, but if they put the same bearing in, youre going to end up with the same problem in another year. I live in a condo of just over 920 sq. ft. so really there is no room to repair them in my home, but that is what they are going to do. I will be getting the new drum assembly delivered to my condo and have the repair company doing this dirty job in the middle of my living room.Living in a condo, I have a small utility closet next to the kitchen where the furnace, hot water tank, and washer and dryer are. The closet needs to have some areas cut out with and installed two small hinged doors on each side, so if anything ever needs to be repaired or replaced, there would be a little bit more room to move items in or out. The problem getting the washer out is getting the dryer moved so you can disconnect the electrical plug, cold water hose for the steam, plus the vent hose. First, you have to get to the water valves which are very hard to reach. Because of the way cluster housing is made, they squeeze things into very small holes like the faucets and drain hose are located. I was asked by the repair person if I could help him lift these items out of the closet. I have had 7 fusion back operations and #7 left me in constant pain that I take a narcotic drug for pain daily. So, I called Whirlpool back and said the repair people were only going to send a tech. I was told that it is a two-man job: one tech and one helper. So Lowes needs to authorize two people since Whirlpool is sending the new drum assembly for free. I wish I could have gotten a new washing machine with the so-called re-engineered drum assembly. I am still probably going to have to squeeze between the bulkhead (wall) and the washer and dryer to disconnect everything since I am a small person. If I wasnt retired, I would have bought a different brand front loading washer and dryer, probably Bosch and took the loss on these piles of Junk. I love my country and do my very best even as hard as it is in this day and age to buy US. I served my country in the US Navy during the Vietnam War, just to see the civilians willfully buy Asian everything. So now, we have 4 Asian nations that own this country. I dont know why Whirlpool changed from a company that you could trust their products to a company that doesnt give a damn what they put out the back door. These companies still havent gotten the clue why folks buy goods from other countries. I think they need to open their eyes, but I guess with Whirlpool still being a company that is selling a very large number of appliances and making money off of us, suckers, they dont need to change. The only way they are going to change is if folks stop buying their junk.

My refrigerator is a side by side and its freezer compartment is small (width). Whirlpool is always my brand of choice for household appliances. I personally would not choose the side by side design again but I would choose Whirlpool.

We purchased our basic Whirlpool refrigerator model # WRT318FZDM05 from Lowes on September 13, 2019. We bought one of the more basic models available because we have owned higher end fancier refrigerators which have had multiple problems and not worked. So this is the 18.2 cubic feet top freezer model. About six weeks after owning it (conveniently just past the 30 day return window at Lowes!) we began to notice that our freezer wasnt freezing properly or making enough ice. There is only one control panel in this basic fridge so we turned it up. While this cranked up the freezer, the refrigerator compartment began to freeze its contents. So we had to choose between soft serve ice cream and refrigerated eggs and milk or hard serve ice cream and frozen eggs and milk! Finally after the holidays the certified Whirlpool appliance technician came out and recommended a repair with replacement of start device and control board. His report: Freezer not freezing, found the compressor turning on and off. The refrigerator was not even 4 months off the floor and the problem began when it was only 2 months old! When you call the Whirlpool number heres what they say: Welcome to the Whirlpool customer exp. For over a century weve believed in everyday care. Lets see how we can care for you today.Well, when someone calls with a very recently purchased refrigerator whose START DEVICE and CONTROL BOARD no longer work properly that person should be able to return the defective appliance and get a new one. Nope. Not with the Whirlpool experience. You are told that youll have to wait and see if those devices which are ten days away from being replaced in your new refrigerator will fix the problem. So basically NO do not buy from Whirlpool. Turns out a century of everyday care (??) hasnt taught them much about how in this century people need a refrigerator that works everyday!!!!

All of sudden, this expensive microwave stopped heating. Called whirlpool, they said they will charge $300 to fix it and $540 to replace. So much after paying new piece of garbage in 2-3 years.

Whirlpool Duet Sport W & D purchased from Costco in mid 2007 for $1600. Costco gives an additional one year warranty, totaling three years. Both have worked exceptionally, I must say -- clothes come much much cleaner, keep their color, and last much longer vs. top loaders (Im sure the water softener helps). Two separate techs just confirmed the circuit boards went on the washer ($450 with labor) to replace. Washer looks brand new, but now will be going to the curb.

We have had this dishwasher since 1983 and we still run it on an average of 6 days a week. Features are the fact that it has given all of our dishes, our silverware, our pots and pans sparkling clean looks for all those years. It fits nicely into the kitchen space which was designed for a dishwasher. It never needed a repair. After all those years, this machine still looks fine. After all those years I really doubt if it still has a warranty and it never needed service.

2 years ago, we remodeled our kitchen. We replaced with all Whirlpool appliances. WHAT A MISTAKE! Our ice maker went crazy 1 month ago and now our dishwasher almost caught fire Memorial Day weekend while we were away! Thermal Fuse and stainless interior prevented us from losing our house to fire but really Whirlpool, you spend that kind of money and all appliances are breaking before theyre even 3 yrs old! My husband is very good at fixing things but when he diagnosed dishwasher, he said he has to find a way to fix wires in control panel because melted insulation. Now I am afraid of it. So if you purchase Whirlpool, expect maybe 2.5 to 3 yrs service and think of them like a disposable lighter, use it and throw away.

I purchased this washer over 8 years ago and we have been using it 3 to 4 times a week/ 52 weeks a year since. It has performed flawlessly up until about a year ago when it kept given me uL error. Everytime I wash the basket always spins wobbly and unbalanced it seems. I checked the Internet and it turns out others have had the same problem. The solution was to replaced the 4 springs supporting basket and that fixed the problem. Been working ever since.

This has been our second Whirlpool Hot Water Tank in our home in the past 14 years. The first was installed by the builder, when it went out we purchased a larger capacity one from Lowes. It was professionally installed and now, after the extended warranty coverage period is expired, its expired as well. I would think you should be able to get more than 7 years out of not one, but two Whirlpool hot water tanks. No wonder they are no longer manufacturing hot water tanks - they sucked at it. Also, if you do have one, you have to get parts from Whirlpool and pay $30 shipping. No thanks, for the cost of parts to replace everything youre better off getting a whole new unit.

I washed my expensive sheets in the washer on deep water... hot and filled up the bleach dispenser as instructed... My sheets came out splotched and ruined... I also keep getting lint on my clothes. This thing just doesnt clean. Im so upset about my sheets. Please dont buy this thing. Also bought Whirlpool stove and paint was peeling off after 3 months. They wouldnt even help me. Im so sorry I trusted Whirlpool.

The beat goes on. My Cabrio washer is still down. After working for a mere 14 months, the control board died, and the machine would not spin out water. The repairman ordered a new one. Though the part arrived several days earlier than predicted, the repair service said they could not send anyone out, until our scheduled appointment. At last, today, the repairman arrived. I am ready to start whittling down the mountains of laundry we have stuffed in every closet. Some areas of my house are starting to smell like a locker room. It is not convenient for us to haul everything to a laundromat, or impose on a relative who lives nearby.The repairman was in the laundry room for at least 45 minutes, and then very apologetically tells us that the part is bad. It will not work at all. He has ordered a new one, and requested rush service, which I think they will ignore. I cant help but think these parts are manufactured somewhere outside the USA. Well, listen to this Whirlpool, I would rather pay $25 more for this part, and have your washing machine work. Dirty laundry might seem unimportant to you. It is not unimportant to us! If you cant do better than this, make something else. I am furious, and will spread this news to everyone I know, and I will report on this situation again.

Bought a Whirlpool standing freezer EV161NZTQ 10/8/2013. Been fine to a week ago and meat was soft, not frozen and veggies on door soft. Dont hear compressor cycling on and off anymore. Still under warranty so well see what repairman says. Things just dont last anymore. Last Frigidaire freezer lasted 10 years but they werent rated good by consumer reports.

Model WTW7600XOW, installed 12/9/2010. For about 4 months this washer has sounded like a jet plane when spinning. I called Whirlpool to see if it was recalled or what they recommended. They provided 2 repair places near me. The repair shops recommended buying a new washer since the repair is so costly. A 4 year old washer used by 2 people should have bearings that last more than 4 years.

Went to Lowe’s, as my old fridge died. Gets delivered & guys wore masks. After they leave the NOISE of fridge I could hear in bedroom! I called right away had to wait for a replacement from XPO about a Week. Guy shows up stinking like ashtray, No Mask to “repair” my brand new Loud Fridge. Heck no was to get replaced. I called Lowe’s 3 times & XPO twice. It’s now June 4th. I’m still waiting! 25cubic Serial #HRX0654908. Horrible customer no service!

Love the bottom freezer & french doors. Unit uses way less energy than older fridge. Did need a new evaporator but it was covered by a recall. Happy so far. Love having icemaker in the door so it doesnt take up freezer space.

I purchased my refrigerator four years ago from Lowes. From the second year ice would form in the bottom of the freezer weekly. This past week it stopped working totally. I had to call a repairman. He advised me the parts he had to replace were outdated and Whirlpool had made changes to the my refrigerator model two years ago. No recall. Just cheap parts that caused the refrigerator to not defrost. $400 later all is well and I am broke. I wrote to Whirlpool and their response was, Oh well, there was never a recall so youre SOL.

My stove hasnt been a problem from the start. I have had to buy two parts one for the oven, and the top. I feel my stove is dangerous. I would not buy a Whirlpool again. I would like to know who makes the stove that dont costs a arm and a leg. My stove is less than five-year old.

I purchased a Whirlpool hot water heater several years back with every bit of the Bells & Whistles that Lowes could bestow on it paid for and documented on the tank; Limited Lifetime Warranty and Lowes Professional Installation. It failed after several years with multiple problems. First, the bottom heating unit failed at the same time, noticing a leak from the top heating units external cover where a supporting screw had popped out, leaking down to the floor. Not only was the Whirlpool 800 number a scham of silence, with no estimated wait time and after approximately 20 minutes, a rep picks up as I could hear their legal department on an alternated line instructing and listening in, then dropping off when those crooks felt I had been placated enough to go onto to the next sucker. I have all Whirlpool Gold & KitchenAid Superba appliances in my kitchen and never thought I would be saying this but I will never purchase another Whirlpool Appliance or shop at Lowes again!

I love my dishwasher, have had no problems and it does a great job. Stainless steel interior is a plus. Give it a try, you will be satisfied with the performance.

Please contact me if a class action Lawsuit has been filed for I am one of those who spent close to 3,000.00 for a lemon and to get the runaround. I spent every penny I earned to buy a long lasting fridge (Whirlpool Gold Series) only to have a headache ever since I bought it. Only owning a year the freezer went out, yes I had to endure the loud noise, no ice. Then the thing would spoil my milk and ham making my stomach to be sick. The temp is 60•. The people that Whirlpool sends out are in cahoots. Told me my compressor is out and I just heard it kick on. We are currently using refrigerator we brought out of the travel trailer kitchen because this thing sucked out all my money.

The washing machine started leaking and making a noise like a freight train 6 months after purchasing it. We complained in February 2011, but the parts were not available until March 31, 2011. The same problem occurred in September 2011, and we are still waiting for the parts until October 18, 2011. In the mean time, I have been spending hundreds of dollars doing wash at the laundromat.

Something inside the machine broke causing it to tear up my clothes! I had it repaired once, now it is 4 months outside warranty and it is destroying my clothes again. Whirlpool will do nothing to help remedy my problem. They did offer to help repair it at a cost of $350. Not happy with my Whirlpool washer. Looking to replace my 16-month old washer.

I was pleased with the look and performance on my dishwasher. It did sometimes leave some food particles, but, overall it did a good job. I really dont remember the model since it has been a few years since I had it.

I will be happy to provide exact details soon but wanted to share I have had most of our clothes and household items-sheets, rugs, towels etc. ruined by this machine. And it is under warranty and Lowes in Dallas, Texas where I purchased it has seen the evidence. I rolled in with a suitcase full of different examples of ruined items and some photos. The repair person Whirlpool sent out was nice but not willing to document clothes and said the machine is fine after a few diagnostics digital checks. He did not run a load of clothes! And it takes forever to set up. My wait was over 3 weeks. etc. Lowes has been incredibly wonderful but states the warranty is Whirlpools decision and all Lowes needs is a RA (return authorization from Whirlpool) and Lowes is happy for me to buy whatever ever washer I like and even are willing to give me a discount as they know how horribly Whirlpool has treated me.The manager stayed on speaker phone with me for over an hour. My husband is a lawyer and I will further pursue this situation as Whirlpool hopes I will just drop it by March when my Whirlpool warranty runs out or give up from protocol internal exhaustion. As they have insulted me in every way... Even suggesting I sell the defective machine to someone else... And I said, How in good faith and having a conscience could I do that? Anyway after spending a lifetime it seems trying my best to get this resolved with a cauliflower ear from being on the phone for so many hours with their resolution leaders and specialists etc. It is obvious I am about to have to go on social media and do everything I can to Save others from this time waster, Save their laundry, etc. and Did I mention at times it leaks a little bit of water out the front. As it was the least of my worries as I was showing nice tech my expensive ruined 900.00 ski pants, ruined shirts etc. I think the machine cost around a 1,000 to 1,200 so... Will get back to you for an update. I have a whole file folder on documentation now and it is not about the money or the fact I cannot wash clothes. It is down to principle... On my third top-level resolution leader in MI. -Jim- basically had me read between the lines that I was dealing with a Fortune 500 company and would never win. He is underestimating the level of frustration and lengths I will go to not be taken advantage of as a woman, a career girl, a wife and a yoga teacher. I will be in Yoga warrior mode and this is disheartening as all I want to do is wash my clothes. Did I mention all my Lulu Lemon pants are ruined and I never put them in the dryer! Only delicate cold etc. Have them remain intact etc. really simple here but Whirlpool not standing by their warranties. And my whole home is outfitted with Jen-air, Kitchen-Aid, Maytag etc. which are all owned by the same company so I have been a very loyal customer who possibly just got a lemon. Or standards at the company have severely changed. More later on developments hopefully. Sad in Dallas.

This is the second time since I have bought my Whirlpool top loading washing machine, which was January 1, 2011. During a power outage, I was washing clothes and my machine lid would not unlock after our power came back on. I called the warranty service and they made arrangement for a repair man to come out to repair it, but the appointment was in two days. Meanwhile, I had clothes in the machine I needed and was afraid they would become molded and no good. So my husband opened the lid and I removed the clothes. When the repair man came, he was not going to repair the machine because we opened the lid. He was very rude, but after doing some talking he repaired the lid. Now, once again we had a power outage while I was washing clothes and the lid is locked on the washing machine and will not open. This happened Friday, March 16, 2012; my appointment for the repairman to come is Tuesday, March 20, 2012. Meanwhile, my clothes are sitting in the machine wet because we were told not to try to open the lid and wait for the repair service to come. I am very concerned my clothes will be molded and I will be unable to use them. I would never buy another washing machine like this one. Model number is WTW4800X, Standard/Ordinaire VOXr8ENA(3B). Date of purchase: January1, 2011.

Bought this brand new 5 door fridge, not even 2 years ago and had nothing but problems. Computer went 2 times. Rail broke for the drawer in freezer. Freezing up in freezer. Switch on freezer drawer went out. I will never buy anything else from Whirlpool again. So much for the nice looking things.

The knobs on the Whirlpool gas stove model Super Capacity 465 AccuBake system are easily confusing and dangerous. If the knob is turned in the wrong direction when intending to turn the burner off, it turns to a very low setting which is although nice for simmering, it is very easy for it to be mistaken as the off position and leaves only the gas leaking if the smell is not noticed in time.

After years, the gas hot water heater model fg1f5040t3nov went out. The plumber had me get a new part. 2-3 weeks ago, it went out again. I am trying another new igniter assembly. If it goes again, Im getting a new heater - not a Whirlpool! My plumber says he can get me a new one for a little more than I spent on the Whirlpool, and its much more dependable.

We bought all new appliances Stove, Frig., Microwave, and Washing machine. The washing machine does not get the clothes clean. Most of the time it either does not put enough water in to get the clothes wet or it will not spin. We had it less than six months and had to call for a repairman and to this day it is not any better. The Frig. we bought is noisy and makes a high pitch sound that sounds like a motorcycle taking off. We had everyone over at thanksgiving only to find out the ice maker had stopped working. The microwave does not heat very well at all and at times if you open the door before it has stopped it continues to run. Everything was purchased at the same time from Lowes about a year ago. I will never purchase another whirlpool appliance.

Whirlpool fridge with serial # EL2427127 started on fire. Flame started on own but filled entire basement with electrical fire smoke. All terminals on compressor completely melted off. After researching online, I see Im not the first. Unbelievable.

I bought a Whirlpool front loading washing machine 5 years ago, which has given me constant trouble. The computer on the machine is not working. When it is fixed, the machines makes extremely loud grinding noises and frequently the spinner does not work properly, leaving you with heavy sodden wet clothes. Whirlpools guarantee is very limited and customer service is unhelpful except to apologize for your horrible experience. You will have to pay for a technician to diagnose the problem. I will have to replace this costly machine after just 5 years of unreliable service. I would never buy a Whirlpool product again.

I purchased a matching set Whirlpool Cabrio top load washer and dryer in 2007. Bought from Conns for $2,100. After 3 months of ownership, the circuit board had to be replaced on the washer. Three months later the heating element was replaced on the dryer. Just recently I spent $350.00 to replace 4 drum suspensions. The washer literally shook my home. 3 weeks later, the circuit board needs replacement (code F1). Estimate to repair - $325.00. The dryer is not working properly. Im having to run the clothing thru 2 cycles. Back to the washer. It shreds my towels. Ive read where other consumers have had this same problem. These are expensive towels. So, only 7 yrs. into ownership and I am replacing this junk with the old school washer/dryer. Unlike the Cabrio washer, I will have a washer with an agitator that will actually clean my clothing. Whirlpool manufactures trash and the Cabrio duo was the worse purchase I have ever made. Do not purchase Whirlpool and definitely do not purchase Cabrio.

Update Review on 10/15/2020: New refrigerator 12/31/19. 4/27/20 Fridge terribly noisy, called Whirlpool directed to local provider. 5/5/20 Fan replaced, drawer clip broken. 5/11/20 Drawer repaired. 5/21/20 Fridge not keeping up, repair company said new compressor needed. 7/6/20 After numerous calls and literally hours on hold with Whirlpool compressor install but still seemed noisy. 9/30/20 Fridge partially cooling, no ice and water dispenser not working. Repair company ordered new evaporator cover and UI panel.10/15/20 Neither the repair company or Whirlpool know when the parts will be delivered. Whirlpool has no record of their being a service call or parts ordered. I talked to one rude, unhelpful and uninformed service rep. After following their instructions and using their recommended warranty provider, they claim not to have the issues in their system and cant be used to determine the repair/replacement of their unit. He indicated, You need 3 major repairs in 30 days to get a replacement fridge. It took them 6 1/2 weeks to repair the compressor. How can it break that many times in 30 days with that bad of service. Nothing is repaired in 30 days. The current rep seems to care and have a working knowledge. She is sending a request to determine when a part might be delivered. She couldnt give any indication of when the part might be delivered to complete the repair. Days? Weeks? Or again Months? An hour and a half on the phone with very little progress. New refrigerator with 3 major repairs and one small one in 9 months. Terrible refrigerator and extremely poor service! Go with another brand.Original Review: Refrigerator new in January 2020. The first issue was an extremely loud fan.It was replaced. While being repaired, service tech broke a tab on the door. (It happens) Another call to replace the tab. During May I notice its not making ice and freezer isnt keeping up. Lose all items in freezer. Now the 4th call on new refrigerator, tech says needs a compressor and orders while at my house. Soon the refrigerator isnt keeping cool. Now 34 days later, still not fixed. Whirlpool service provider blames Whirlpool. Whirlpool says they are shipping compressors but cant exactly say mine is delivered. Apparently, 4 service calls in 5 months and over a month with a totally broken refrigerator is their bar for a good product and service. Neither their approved service provider or Whirlpool care in the least. Awful service. Try another brand!

My mother has had this stove (Whirlpool Accubake) about 3 years. She does little cooking. On June 24, 2015, herself clean activated, probably for a few days, this is normally 850 degrees. She is 84, does nothing with this stove, certainly not knowing how to hit the clean button and HOLD the Start button for 3 seconds... this caused the stove to billow smoke out of the oven and encompass her entire home. No fire, but was caught in time. The fire department had to pry open the door as it would not unlock.

I purchased a brand new refrigerator model # WRX735SDBM00 Ser # K51621170 on 30 June at Lowes. Paid about 1600.00. Within 5 days the ice maker was no longer functioning. I called the service department and a lengthy ordeal commenced of trying to repair. It is now 13 August 2015 and I have had over 10 visits from a technician and I still have no ice. I made a terrible mistake in not returning the appliance to the store within 30 days so now it has to go through the process which means that now I have to continue to wait until the technicians deem that this appliance is not repairable anymore before I can attempt to get a replacement.In the meantime, we have been inconvenienced, aggravated not to mention not be provided a product that works with no future date where I can get this appliance repaired. The local store management have been great to deal with and are trying but their hands are tied until the manufacturer determines they cant fix. In the meantime, the consumer is continuing to wait for the repair/replacement. No one seems to care or has there been any discussion of some compensation (not necessarily money) for the aggravation and inconvenience I have endured. Something is just not right. Suffice to say, never again will I buy a Whirlpool. HORRIBLE EXPERIENCE.

In remodeling a house, we got all Whirlpool appliances for the kitchen, right when the lockdown started our freezer went out, 8 visits later from a local repair person, Whirpool will not honor the warranty and get us a new fridge!!! They just want the repair guy to keep replacing all the parts he has already replaced, the repair guy is beyond frustrated with Whirlpool and their crap!!! Never again, totally lost a customer here.

I purchased a side-by-side Whirlpool fridge and the ice maker stopped working 2 weeks after I purchased it. The retailer said that I would have to go through Whirlpool to resolve the matter. This has gone on for almost six months now. Ive had two service companies do 7 service calls to fix the problem and today, the 8th service call was supposed to happen and the guy never showed up. The company has lied to me telling me that it will just be one more service call each and every time.I want my refrigerator exchanged for a new one. They are refusing to do so until each service call is completed. I think they sold me a lemon based on the fact that nobody seems to be able to fix the issue. I cant seem to get anywhere with Whirlpool at this point and dont feel that I should have to keep a product that never worked from the start. Help! Is there some kind of lemon law on appliances?

I purchased a high-end Whirlpool dishwasher (WDT710PAYM) a few months ago thinking I was making a wise upgrade. Poor design and it wont dry dishes or properly wash utensils when theyre placed in the utensil rack on the door panel. The unit heavily condenses after using heat dry mode and large water droplets completely cover the top of the inside cabinet. Eventually, they all fall down into the dishes and you now have wet dishes again. The Whirlpool tech’s response was to scratch the cabinet plastic with a scratchy pad, smear rinse aid over the plastic cabinet and that should stop droplets from forming. Whirlpool’s customer service told me they shouldve never told me that and what I should do is be there during the drying cycle and open the cabinet door to let the steam out. This is completely ludicrous. Dont walk but run away from Whirlpool products.

On April 10, I bought a Whirlpool washing machine with a sensor. My clothes do not come clean. The dirty spots are still visible. I had three technicians come to check it out and after they just made the machine start, make the water run, and make the water empty, they confirmed that it was working normally. I have insisted on having someone come and just do a small wash and they did not agree because they are not there to wash clothes. I went back to Leon’s where I bought it and the saleslady told me that she could not do anything about it. I have been dealing with the customer service and the person has tried three times to get someone to come and check the washer properly and was insisting in front of me that I wasnt at all satisfied with the performance of the washer and still confirmed that the washer was working fine. They keep saying that there are no parts that need to be fixed or exchanged, so that means there is nothing wrong with the washer. I have tried all different kind of soaps. They were suggesting that I use Tide, which was the best performing soap. I used Tide or Purex - I even tried half a bottle of bleach - and it would not clean my clothes. The problem is the clothes are not turning, they just hardly moved with water that just keeps the clothes humid. I tried putting in more water with a bucket and when I push the start button, it would drain out all the water that it did not put itself. Ive called the consumer protection and they have advised me to take legal actions against the company and the store that sold it to me. They confirmed that whatever we buy, the article has to do the work it was made for; so the performance of a washing machine is to wash clothes. I even took a three-year prolonged warranty and the store told me that once the one-year warranty with the company has expired, then they could help me with sending their technicians and see what the problem was and they would take it from there. I have an account with the store and I have eighteen months to pay it off. So I was wondering if the saleslady did sell me an appliance saying that it was very good and that I should not have any problems with it. Can I take steps going against her for false advertisement? It’s a month now that my clothes are not washed properly and I need to rewash them by hand before putting them out to dry. The consumer protection office has been telling me that the store should be the one to finalize the problem with the company, but it seems that not even they can come to an agreement. Whatever steps I will take against the company and the store, what are my chances of getting my washer replaced? Whirlpool has been advised about me taking them to court and I got permission to do so. Actually, they invited me to go ahead and do what I thought was right. I do not have the money or time to waste on something that maybe I will have no chance to get anywhere. All I want is to have it replaced with another washer that would be more performing. If anyone has had the same problem and had their case solved, maybe it will give me hope to go on. Please, what is the best and fastest way for me to get this problem resolved? I do need a washing machine. I do need to wear clean clothes. Thank you for your patience and understanding.

Whirlpool microwave 1163XVS - I purchased a new home and a Whirlpool microwave in May 2010. The microwave has all of a sudden stopped heating! Turns on, spins, counts down, lights up, etc., but will not heat. Found this site by trying on my own to detect a possible reason and Im shocked to see these many complaints of the exact problem. Unbelievable, should be class action suit maybe for continuing to take money from consumers for defective product that Whirlpool knows about and appears to not take responsibility. Ive read enough, not even going to call for repair. Im buying another brand and spending more wisely this time. Thanks for the heads up. Shame on Whirlpool.

The washer works well for the age of it. However, I would say it is not designed as nicely as some of the others I have seen. I found it performed okay doing the wash, but it didnt hold up as well I as I would have liked. Seems cheaply made. The machines plastic parts have stained from rust and seem tinny.

We have a 2 1/2 yr. old Whirlpool gas stove. We have had the mechanic here several times as it would not ignite. We also have had the control panel repaired twice as it melted. It is melted again but they will do nothing. I tried to clean the oven with their AquaLift technology and had to re-do it four times and still have residue which appears to be permanent. We are very frustrated with it. We have used Whirlpool appliances for over 40 yrs. but will not buy another. Model#WFG710HOASO, Serial#R21712236.

Bought a Whirlpool range in Nov. Within a month the large burners fell apart and the reflector bowls discolored from normal use. Call Whirlpool and they sent out replacements. Within a month the first replacement fell apart and the new bowls discolored from heat again. I held off calling until the second burner fell apart and this time when I called I was told I would have to stay home to wait for a service call to have burners replaced which I could do myself and that the bowls arent covered and that it normal for them to discolor with normal use. They said I should wrap them in foil to protect them.They appear to prefer wasting time and money rather making a good product. The burner bowls from my old GE stove are still shiny after many years of use but Whirlpools cant hold the finish for a month. Please note I was an appliance tech and ran an appliance repair business for 18 years. These failures are not normal or acceptable. I will never buy Whirlpool again.

Very dependable. Like the steam clean function. Love that it is front loading. Like that the machine has windows. The functions for towels is a plus. Time remaining convenient. Machine is very good looking.. A big plus is the choices of many different functions, many that I have not yet used, but are available too.

Hi team, I have to lodge this complaint after because of getting continuous problems I have suffered with my Whirlpool fully automatic washing machine top load 11 kg bloom wash 360 degree. I purchased the abovesaid brand new washing machine on 1st Jan 2017. Since the purchase I am struggling with this machine. I raised the fault in the beginning itself and the service was done on 5th of Feb. Jobs sheets enclosed here with.Similar issues kept on arising and whenever I raised those issues with the whirlpool team, they mentioned that company policy is to repair the faulty part if it’s in warranty and they will not replace. They suggested me to go for the AMC and to be on the safer side, I also took AMC under warranty period only. (AMC card - My cheque dates and service details all are mentioned onto it.) Recently I faced another issue on 26th Feb for which ticket was raised. Engineer visited on 27th Feb and advised us to replace the motor part. On 3rd March they replaced motor mechanism and ball-bearings. Then engineer advised us to check the working by giving a trial wash.I started the machine to wash clothes and after 20 mins machine started making abnormal noise. (I have made video of it, audio of the video captured the noise). I again called up the service engineer immediately and informed him about the voice coming out of machine and he gave a lame answer by saying “It is normal sound”. Then I again called Whirlpool and requested senior engineer visit to resolve the issue. Senior engineer visited and told us that one of motor screw wasn’t tighten properly. It opened while running the machine which completely damaged the motor.After that I am continuously calling to service centre to get the updates on my machine motor replacement. Finally they mentioned that they dont have motor part available with them due to company ceased this model productivity. When I raised this issue with the Whirlpool team they mentioned that they can only pay 40% of the machine value, because I had AMC. However, I did mention that this damage is caused by the negligence of their service engineer, but they didn’t discuss anything about it.When I continuously chased them they dropped me an email to refund only the 40% of the machine value. I feel cheated and harassed!! When I bought the machine they gave us 10 years warranty now they mention that motor is not available as it’s a 5 years old model. My grievance is that since I had already taken the AMC and the damage was also caused by their engineer, why I have to bear the loss. I have already struggled a lot with this machine since last 5 years from the day I bought this machine and now I am losing my hard earned money. Kindly do the needful. Documents attached as follows: 1. Serial number of this machine 2. Bill/ Invoice copy from dealer 3. Job sheets4. AMC card (with 3 years extended warranty) Thanks,Pratibha

I purchased my Whirlpool washer and dryer 4 yrs ago. I was planning on purchasing Samsung but the saleswoman at Gils in Bristol, RI strongly recommended this junk!! A washer and dryer should not quit after 4 yrs w/ a household of 2. The dryer never dried properly. Each load took 2 cycles. Yes, repair were called and we were told its a design flaw. The washer just stopped spinning. Repair will would have been $550. These pieces of junk were replaced by GE electric stackables. Fingers crossed....they are working satisfactory!

I purchased the Whirlpool washer with the expectation of having at least clean clothes. In fairness, I do wash some pet items but they are done separately. My clothes at time come out dry in spots because theyve not been touched with water. Forget the balancing issue. What I will have to do is wash, rinse, and repeat. This will be my life until I can get a new washer. Never again Whirlpool.

We bought our Whirlpool Cabrio Platinum top-loading high efficiency machine Model #WTW8000BWG in Feb. 2015. It cleans well, and is easy to select water temp, spin speed, etc. It's simple to load, but because I am short, I have difficulty reaching stuff at the bottom of the tub. A stool is needed. LOL. In the 5 years that I have owned it, I have not needed any kind of service to be done on it. Very reliable. I have had Whirlpool washers and dryers before and my success with them is why I purchased the set I have now. And so far, so good. Highly recommend.

We bought the Whirlpool Gold Stainless Steel dishwasher around 4 years ago and the pump and motor assembly went out. We spent top dollar on this dishwasher and should of lasted a lot longer. I’m no longer going to buy anything Whirlpool makes.

With the many selection to dry your clothes accordingly to your load, 9 times out of 10 all clothes are dry. Ive used every cycle there is too often so that I could get a better trusted value. Also it removes more lint than any other brand that I could think of.

The cabrio washer that we purchased in 2010 did a good job of cleaning the clothes but the case started rusting within 6 months. After service calls and e-mails and phone calls, there have been no helpful suggestions beyond buy a complete new case. I hesitate to do that because I am convinced there is a design flaw in the area where the soap dispenser is located which allows the soap to flow between the case and the drum and it eats away theinside of the case through the inadequate paint covering on the outside of the case. It is a mess. Now the instruction panel is bubbling and lifting. I carefully care for my equipment and have kept two washers over 15 years and they still were in good shape with cases still looking new. This is not something I am doing wrong. It is a piece of junk with a terrible paint job and it cost more than any washer I have ever had. I wish I had some recourse. I am on a fixed income and had hoped this would be the last washer I would have to buy. I have photos.

This Whirlpool top load washer has been an awesome product. I have had it for 9 years and havent had a bit of trouble. Its very quiet and very reliable. The only maintenance is running a cleaning tablet on the cleaning setting once per month, and it tells you when its due... No musty smell problems that I hear from people with front loaders. Its a great product.

They stink. Major issues with most all of these Whirlpool water heaters. I have had issues with 3 different units. I own properties and these are pure junk. Cant find parts and have to pay for shipping on warranty parts! 2 years old units junked, Ridiculous... never buy Whirlpool!

I purchased my Whirlpool gas range about 5 yrs ago as brand new. Two and a half years after purchase, I started getting the F2 error and always had to pull the breaker to stop the oven. Whirlpool would not do a thing, they wouldnt even listen to me. So I bought a new control panel. Now once again here it is the holidays and Ive started getting the F2 error when I try to use the oven. So needless to say this is my last Whirlpool appliance. And the Service Officer wont even listen to me when I say I have to buy a new oven.

Whirlpool model N40T91 with FLAME LOCK - first failure was the controller valve only within 9 months of a new installation, replaced sort of free of charge, landlord had to pay ship charges. Days and days without hot water. About 6 months later, pilot failed to stay lit. Landlords maintenance man called Whirlpools Customer Service. They had him jump through hoops and finally told him to press a white reset button on the igniter. Okay, that worked. A few days later, pilot went out again, white button was reset, working again. Recently, and more frequent now, white igniter button keeps popping out, and we keep resetting it and relighting the heater, repeatedly, 4 times in one day.Maintenance man comes and calls Whirlpool Customer Service. They advise him to check this and check that. Everything seems to be in order. They say they will send out a qualified service person to diagnose a potential problem, a charge of $200.00. Maintenance man and landlord say, No thanks. Maintenance man goes to Lowes to buy a different brand model. Guess what? Envirotemp Hot Water Heaters have the same control device as the failing Whirlpool. He reboxed it and took it back and said, No thanks. Ill try to upload the images of the water heaters and controller you should stay away from purchasing. Meanwhile, maintenance man went to Menards and purchased a Richmond model, a well known, and reliable water heater manufacturer.

We have a small space that fit a washing machine and figured we could add a dryer on top but didn't have an outside vent, so took a chance in this model. It fit perfectly in the space and saves us from a regular trip to the laundromat. It takes a bit longer to dry but is energy efficient.

We purchased the Cabrio Whirlpool washer from ABC Warehouse October 18, 2014. They said if we purchased a washer of higher quality it would last longer. We have bought Whirlpool washers for over 40 years. When our last one only lasted for three years they convinced us to spend more money over 1000.00 witha purchase of a 5 year warranty 6 days over the warranty. It is junk. The bearing went out costing 600.00. They graciously offered to sell me another washer. WOW, everyone is sorry that we have this problem BUT you are out of luck. Are they kidding? I will never buy another Whirlpool. They use to be the top of the line but now I feel we are in a throw away world and talk about consumer rip off. FLEECING OF AMERICA AT WORK!!!!

Weve had this microwave (WMH31017AW-2) for 2 1/2 yrs and the door is falling apart. It started with one crack and now the middle glass of the door is falling out! I took the door off so the the glass wouldnt fall on the stove and the plastic around the door literally crumbled apart. So disappointed since that was the same reason we took the other one back that was in this house when we bought it. The microwave is now discontinued and when I did find a door online it costs as much as the microwave! Whirlpool doesnt distribute the dependable products that were, back in the day, associated with the name WHIRLPOOL. Shame on the greedy people who have taken over and cut back on quality material and labor to put an extra penny in their pocket!

I had to purchase a new fridge quickly due to a power surge and this was the only one available with features I wanted. It is too small, but thats not the fridges fault. Has worked well and easy to clean. Simple white fridge that Id recommend. Not expensive and for the past year+ dependable.

Whirlpool Cabrio drain problem - I never had a washing machine that lets so much through to the drain pump. I replaced pump three times already. First of all, if you put anything with buttons in this machine, you can kiss it goodbye. This machine destroys clothes then lets buttons and coins and whatever through to destroy the fins on the discharge pump. When is the BBB going to do something about this consumer ripoff?

We bought a Whirlpool front load about six years ago. We have had nothing but trouble with since we have owned it. First, the sensors went out on it. We had to pay over $300 to have that fixed. Then, it wouldnt run right. We had to pay another charge for that. Now they tell me the water valve is bad on it. If I had known at the time the problems I was going to experience with this washer, I would never have bought it. I fell for the price. We paid for it. We should be getting better service from it than we are. I could have bought 6 regular washers for what I paid for this one that doesnt perform like it should.

I purchased a Whirlpool (Cabrio) Washer on March 1 2018. I previously had a Roper top loader with an agitator that was 22 years old. I used that washer for that many years and washed clothes 6 out of the 7 days of the week. Probably at least 20 loads a week. I never had a problem with it getting my clothes wet & clean. It never left them dirtier after washing them than they were before washing them. I am so disappointed in this washer!!! I can see it will not do any good to complain to Whirlpool because apparently they dont care about their customers. They think theyre products are perfect when they are far from it. I plainly told the associate I wash clothes every day. Really dirt clothes. (My son is a mechanic). I need a good washer. I can wash them by hand better than this washer does. I am very thankful I have not paid the full price for this washer yet. I will be calling them to come pick it up when my next payment is due. I will be going to one of the local consignment or thrift stores and purchasing myself an old timey top loader washer with an agitator for $100 or less. Whirlpool I had high hopes with this product and would have been buying a dryer to match soon but I believe I will stick to my Roper products or anything other than Whirlpool.

I thought the Calypso had issues until I got the Cabrio. It does not use enough water to get the clothes clean, it leaves them in a tangled mess, and no matter how carefully I load the clothes it is always off-balance making enough noise to wake the dead!

I purchased a new water heater in August 2013. The pilot light started going out in October/November of 2013. After calling the Tech Support phone number, (877) 817-6750, I was advised to clean the burner screen. First this is very difficult to do because the burner screen is underneath the water heater and almost impossible to access. Second the closet the water heater is in did not show any signs of debris that could clog the burner screen. I did as they recommended. Several calls, and several weeks later, they finally authorized a technician to come and service water heater. He performed a cleaning even though he couldnt find anything to clean; and he replaced the control module. The new control module worked through the spring and summer seasons and then I started having issues again in the fall, late October. Started calling the same phone number and was told again to clean the burner screen. I convinced them to send out the technician again. The A and E Factory technician came out and only cleaned the burner screen and left before I had a chance to get home. This happened several times and I called Whirlpool every time. The next A and E technician told me to try changing out the draft vent chimney to a different size, which I did. Problem happened Again! I finally asked for another plumber and they sent me 3 names of their authorized plumbers. I called Phil, Philco Plumbing. He told me that I needed to have more ventilation, so I added more ventilation, even though I later found documentation stating I already had more than what was required by the manufacturer. Again, a week later, started having problems. Call back and asked to have my personal plumber come out. This time the rep told me that I have always been free to choose any plumber I wish (why wasnt I given that option the first 10 times I called?). My plumber came out and replaced the control module and the thermocouple, but wasnt convinced that these were faulty parts, he honestly couldnt figure out why I am having this problem, but it was worth a try. That lasted about 1 week and now I am having the problem again!!Whirlpool will FINALLY authorize a new water heater, but they will not authorize installation for the new water heater. I have already spent money on recommended repairs that have not worked. I have taken 15+ hours off of work to watch plumbers do nothing that has rectified my problems. And now Whirlpool wants me to deal with installing the unit myself, OR pay to have it installed! They say they wont cover installation because I purchased it more than 1 year ago. They seem to be missing the fact that I have had trouble with it the ENTIRE time I have owned it!This Flame lock system is garbage. I found on Consumer Affairs that a few years ago a class-action lawsuit settled, dealing with the same issues. I think it is time for another round! I KNOW that I am not the only one dealing with this problem because the plumbers I had out all had similar complaints from many of their clients. Whirlpool wont fess up to the problem, but the problem is real.

I bought my Whirlpool Cabrio (washer and dryer) in August 2007 ($1800 for the pair). I love these machines. I have only had one problem with it (I had to have a valve replaced - about $380, the machine made a screeching noise when it filled with water). Otherwise, I have never experienced any of the problems listed above. I bought this machine because I was pregnant and chose to do cloth diapers. I was doing nearly 20 loads a week at one point. Now, I do about 4 loads a week (would be about 8 loads in a normal machine). I love that the tub is HUGE and I can fit 2 sets of double sheets plus towels in one load. My clothes always come out clean and near dry.I wash everything in it - even dry clean only using the hand wash cycle. Prior to this purchase, my clothes were not clean. I could still smell deodorant in all my t-shirts and blouses. Not any more. Its the best purchase I ever made. Although, Ive always wondered why you have to clean a washing machine monthly when... well, its cleaning clothes anyway.

I purchased my Whirlpool Cabrio Washer (WWT5640xw0) at Lowes in East Orlando in 2009. It has worked without issue (other than a slight odor) from then until today, 5-1-12. It has now refused to agitate or spin any clothing, it emits a slight burning smell from the basket, and the basket, when it does decide to spin, spins about as fast as a merry-go-round, banging into the sides of the washer (causing the metal on the sides to bulge out every time it strikes them). It is self-destructing.I called Whirlpool, and they simply refused to address any questions, once I told them that I did not have an extended service plan and that my unit was older than 12 months. I informed them that I refused to pay for an ESP, because I refuse to pay additional monies in order for the product to perform as advertised. They were rude. I said bad words. The call ended.$600 was gone. And I now have to run out and buy another washer, and I can promise you it will not be a Whirlpool. I am a local law enforcement officer. I would love to speak with an attorney about this if a class action suit is pending. I am beyond pissed. My moms chartreuse-colored Maytag still works after almost 30 years of service to our family. It required a new drive belt at somewhere around year 17. The belt cost $45.The Whirlpool CS rep informed me in a surprisingly snarky fashion that it would probably cost over $360 for the total cost of repair and that the only way to know exactly how much is to schedule a service call. I was also told that I would be on the hook for $100 for the service call even if I declined the repair.

Im 61 so I have some experience. I personally know fridges that have lasted over 20 years. I just Googled it and found out the norm is 14 to 17 years. This hunk of crap lasted 4 years. As soon as I got it home and plugged it in (4 yrs ago) the most noticeable thing was the noise. It sounded like a tractor! I considered taking it back (wish I did). Then after a couple of years the pull handle came off! The whole time we had to be careful the door was closing properly. It was problematic. Ive owned (and re-sold) about a dozen fridges in my life. This the first one to fail on me. It was bad from day one!

In March of 2013, I purchased a Whirlpool refrigerator; model number WRF990SLAM00 from Lowes. About two weeks after my manufacturers warranty expired, I called Whirlpool because the refrigerator wasnt working anymore. It took several weeks and the need to call four different repair companies before we finally had one that was willing and able to come attempt to repair the refrigerator. They came out, changed a few parts and left. Several weeks later, the refrigerator quit again. This time, when I called whirlpool (about June 2014), I was able to convince them to give me an extended warranty. They told me that the warranty would expire in December, and that all the work and service would be covered up to that date. This was fortunate because that repair, parts alone, was near a thousand dollars. Of course, the repair company couldnt make these repairs in my kitchen, so they had to remove the refrigerator and take it to their shop for several days. By this point, we had lost two refrigerators full of food. In mid-November 2014, the refrigerator quit again. We lost another refrigerator full of food. We called Whirlpool and the repair company again, and the repair was scheduled. I have six children and we spent Thanksgiving without a refrigerator in our home. The repair shop kept the refrigerator for several days after they fixed it to make sure it wouldnt leak coolant, because by this time, they had figured out that there were several pin hole sized leaks in the coolant line. It didnt leak. They had it for about four weeks total before they brought it back to us. By the next morning after having the refrigerator plugged in for several hours in our kitchen, the temp was at 65 degrees in the refrigerator and 60 in the freezer. I called the repair company again and whirlpool. The repair company has come to the conclusion that there must be a leak in the coolant line in the walls of the refrigerator and it is deemed unrepairable. They called the whirlpool tech line and the tech people told them to come back to our house and read the pressures the next day. They came out, read the pressures, determined that coolant had leaked out and told the tech department it was not repairable. The tech department told them to go through the entire cooling system again. This is something they have done several times. Today, they brought the refrigerator back after going through the entire cooling system, yet again. Its still not working. As I type this, my refrigerator is at a balmy 55 degrees. The repair company and I have both, on numerous occasions requested a replacement refrigerator. This was a very high end purchase for us. The original cost of the refrigerator was around $3,000. I have lost around $1500 worth of food, which Ive also requested on numerous occasions for Whirlpool to reimburse and they refuse. Whirlpool refuses to replace the refrigerator. Today, I found out that, by mistake, they gave me a one year extended warranty instead of six months. They said that it does not expire until June 19, 2015. Even with this information, they told me that the best offer that they will give me is IF I am willing to EXCHANGE my lemon that is in my kitchen right now, they will SELL me a replacement refrigerator at a discount. They say that the terms of the extended warranty are different than terms of a manufacturers warranty.This is unacceptable. I am currently out several thousand dollars for an over sized filtered water dispenser in my kitchen. Throughout 2014, we spent somewhere between three and four months without a working refrigerator in our home. As of right now, I havent had a working refrigerator for about six weeks and through Thanksgiving, Christmas, and New Years. I bought the refrigerator because I thought it would act like a refrigerator and not a paper weight. An Implied Warranty of Merchantability has no expiration date. It requires that the goods be fit for the ordinary purposes for which they are to be used. This refrigerator is not fit to be used.Id also like to mention that during the times that Ive spoken with Whirlpool on the phone, they have told me that they would replace the refrigerator if the repair company deemed it unrepairable. Typically when I call whirlpool, I am on hold for fifteen to thirty minutes before I get to a representative. Today, I was on hold for forty minutes before my call was disconnected. This has happened numerous times. Ive also had representatives disconnect the call several times when they were transferring me to another department, or putting me on hold. I estimate that I have spent at least forty hours on the phone with the customer service department for whirlpool in the last several months. And even, with all that, I have not had a dependable refrigerator for eight months. I need this resolved and I dont feel that it is fair for me to be financially punished because of the lemon that Ive already purchased from Whirlpool.

Purchased this French door fridge with the freezer on the bottom in September 2017. Started having problems shortly after with the freezer not auto defrosting/ice damming on the evaporator unit in the freezer unit, which caused the fridge to warm up and food to spoil. Service came out several times and ultimately replaced the Jazz board 3 times, 2 harnesses in freezer, 1 Heater and the evaporator fan motor, with the same problem happening after a few weeks. Requested a replacement after the 3rd visit, but Whirlpool refused to back up their product. Sent service a few more times to no avail. Demanded a replacement once again. They sent a new service company out 15 months after our original purchase and they FINALLY deemed it non-repairable and are FINALLY going to replace it (turned out to be a broken wire inside the walls of the fridge, likely was like that upon delivery). So now we will have been put out for a total of 16 months for a fridge that cost >$1000. If Im spending that on an appliance I expect it to work properly or else be fixed/replaced in a TIMELY fashion. And the best part: they refuse to compensate us for any of the food that was lost due to a faulty product and very poor customer service! That was a lot of money lost because of their incompetence. If they had just replaced the broken appliance in the first place I would have been satisfied. But since they refused to do anything beneficial to remedy the situation, I will NEVER buy another Whirlpool appliance again. And add in the inconvenience of scheduling a time to be home for multiple visits to greet the repairman. Oh yeah, plus our time wasted defrosting our frost-free fridge with a blow dryer to buy us time until it got repaired. Buyer beware!

I purchased a Whirlpool CABRIO H2Low top load washing machine approximately 12-15 months ago from Lowes in Columbus, GA. I have been very dissatisfied with it from the beginning. I contacted Lowes and discussed the machine and expressed my complaints. I realize that it has a sensor and fills the machine with the amount of water according to the weight of the clothes but have found that regardless of what cycle I place the machine in, it doesnt place over 2 inches of water in the machine. It does not clean the linens, under garments or any type clothes. In fact, it has ruined my designer clothes. It is impossible to get the wrinkles out with an iron. Im very disappointed in the service we have received with this washer.

I like my refrigerator however is smaller and simple. The performance is great. The value was too much for the size and simplicity of the refrigerator not satisfy on that. Overall is very good and for the size of my family does the work. Im happy with it but will be upgrading in a later time.

We have a Whirlpool top freezer that is a very basic model with no bells and whistles. It is over 20 years old and has had no major issues. Tears in door seal have occurred but is to be expected with age and use.

Bought the dishwasher 3 years ago and now its not worth anything as its pump gave away. Cost to replace the pump is $200 or more so it doesnt make sense to do that since you can get a new one for $300-$400. Everyone I talk to say they are not building these as they use to and they give out in 2-3 years. I am very unhappy with this dishwasher.

We bought 2 Whirlpool refrigerators for our new home 5 years ago. The first ice maker died 2 years ago at 3 years old. The second has now died this month. We called the repairman in who told us that Whirlpool knew there was a problem with their ice makers, but because they did not cause fires, they were not recalled. We paid $480 later for items that should last at least 10 years, not 3-5 years. We will never purchase another Whirlpool appliance and neither will any our family. A company with this level of ethical behavior that knows they have a faulty piece of equipment and just chooses to do nothing does not warrant my business.

We purchased both the Cabrio Whirlpool washer and dryer approx. 3 years ago, while still under the manufacturers warranty the lid cracked upper right corner. It was replaced and we were told by the repairman at that time this is becoming a common problem that he himself has seen this exact failure to several of these washers. Whirlpool needs to fix the problem. Shortly after this happened we receive in the mail the information for the extended warranty. Due to having this already happen, I phoned the extended warranty department for Whirlpool and specifically asked if this same thing happens again will it be covered under the extended warranty. My answer Yes.Well it happened again, called extended warranty provided them with a detailed description of what happened, they would send someone to replace, the service gentleman arrived today, called Whirlpool and they denied the claim. So they LIED. I instill honesty in my children and am proud to say I hold honesty as a high value. We were told it was cosmetic, the glass is buckled and the lid has to be held down to engage the lock mechanism of the lid. COSMETIC, this is a SAFETY concern. Where have our American values gone... Whirlpool used to have them back in the day... Shame on you Whirlpool.

This double door ice in door refrigerator works fine, my dissatisfaction is on the stainless doors. I am VERY particular on any smudges or points and I do not LIKE the stainless steel environment appliances promo!

I have had to replace the thermostat 3 times. Worst fridge I have ever owned. Lost lots of food and time and money that I will never get back. I will never ever buy another Whirlpool product again. Aint got time for that.

My new fridge is extremely hard to open. The technician that was sent out told me that there is too much suction building up inside the fridge and freezer and that is why it has to be yanked to open. This is not only annoying it means the fridge is constantly being pulled forward out of place. Technicians solution was to deactive the castors under the fridge. At the time he was here I did not realize that I could then no longer move the fridge out of its place to clean. I called Whirlpool and complained and was told that they could do nothing more for me because the fridge is in good working order. I hardly would call this good working order. They also informed me that if I wished to clean under the fridge or the coils at the back it would require a service call to move the fridge and I WOULD BE CHARGED EACH TIME. Needless to say I AM VERY, VERY UNHAPPY WITH THE WHOLE SITUATION.

I purchased Whirlpool electric hot water tank in May 2011 (model no. EEZ80HD055V). The water tank was working fine for four months. It does not work anymore. I tried to get a hold of Whirlpool customer service. But I couldn’t get a hold of customer service at 877-817-6750. It is motel business without hot water. We could not open the business. We tried the best we could, but there is no contact or support from Lowes or Whirlpool. We have no other choice other than replace the hot water tank. We tried to find the right phone number to explain the situation to Whirlpool customer service rep.

I feel that at the end of the day I do owe Whirlpool a good feedback. Our top load washer stopped rinsing so I checked the clutch, agitator dogs and coupler which all looked brand new. So I thought Id take the trans apart and after pulling the plastic agitator out I noticed the tub had completely rusted in half! The tub dropped down about an inch. The agitator would spin but the tub just sat there. Now came the difficult part. I told them I was quite sure about my diagnostic that it needed a new tub and told them I could send them a video (I even posted a video on Facebook and Twitter). But they said they would have to send a man out at $180 to make sure! After several days of back and forth conversations, someone at Whirlpool finally saw the video and agreed to send us a new tub. I havent gotten it yet but have heard through the grapevine that these tubs were supposed to be replaced if rusted because of the quality of metal used? So other than pulling a few teeth and needing to replace the tub, our washer has been a pretty good machine.

My husband and I have been loyal Whirlpool consumers for over thirty years. When it came time to purchase a new refrigerator, we purchased the GC3SHAXVY00 model. It was quite expensive but we decided to splurge. This was the worst mistake. Let me also state that we have had the refrigerator now for maybe 5 years. Within the first 6 months, the door that is the central operating system for the appliance went out. The appliance was still under warranty at that time, so Whirlpool ordered a new door. The technician replaced the door and left. However, within 15 minutes of the new door being replaced, the entire refrigerator began to shut down, not just the freezer. Fortunately, we had the techs cell and we called him and he came back and put the old door on until he could order another new door. That made three doors in the first 6 months of us owning the appliance. Then, the ice maker started freezing up. We were told just to defrost the ice maker once a month, that this was a problem the company was experiencing with this 500-dollar refrigerator. Then, the water line started freezing so we would have to leave the freezer door open for about half an hour every week to get the line to thaw so that we could get the water to come out of the dispenser. Now, the ice maker has quit completely. Are we going to call a whirlpool tech? NO, what for?This refrigerator has been a true lemon from day one. I have three more Whirlpool appliances that have broken down within 6 weeks of purchasing them. It was time to replace our appliances so we thought we would support our local economy by purchasing Whirlpool. To say the least, that will never happen again. I will be replacing all my appliances with LG from this day forward.

My house was built in 2004, therefore the Whirlpool water heater was installed in June 2004. The water heater broke down (It flooded my garage) in 2007. I didnt have to pay for the water heater at Lowes (It was under Warranty), but I had to pay for the delivery and labor. Now, I had to call customer service, because the Whirlpool water heater installed in 2007 has problems too. The pilot light would not stay lit. I have to pay a certified technician $180, just to come to my house to fix this problem, when this is a recurring problem, with this Whirlpool water heater that was purchased at Lowes. (The heater has a six-year warranty. Not sure what this means if the product is defective to begin with). Im very disappointed with this product. It has too many problems, and I have to pay for a defective product. I would stay away from Whirlpool if I could.

On October 21st 2011, Michael sent their technician, Steve, to my residence to check my washing machine. I was in the house the whole duration of his visit. After testing he concluded that the control board of my machine is faulty. Although he brought with him his own control board but he never showed me my machine working when he installed his control board, even though I was in the house at the time. With my lack of knowledge at the time, I missed requesting that he show me the machine working with his control board. But he should have involved me in the diagnosis since I was just home and should have been his initiative. Anyway, Steve then said that the total cost of the control board plus service is $194.03 on top of the diagnosis fee of $81.19. I was taken aback with the cost since working used washing machine on Craigslist just cost $150. So I said I can only pay him for his diagnosis of $81.19 by personal check. He issued me an invoice with account number **. I also thought that I also could get a cheaper control board online which I did. Also, I know I have the right not to purchase control board from them as long as the diagnosis was accurate since I paid for it. So I ordered a control board from ApplianceZone.com and also chatted with a technician named Kelly. Based on the symptoms I related to her, Kelly confidently said that the issue is not with the control board but the Control panel is the one that is faulty. Kellys diagnosis was different from Steves but since Steve has personally checked my machine, I decided to purchase a control board. When the board arrived on Octpber 25th, I immediately installed it as its easy to install since I followed simple instructions how to install it myself. But when I installed the new control board it manifested the same issue as the original part.. So I called Steve over the phone and he said the new control board.I purchased also faulty and that I have to replace it which I did. Then the second new control board arrived on November 8th and when I installed it, exactly same issue again manifested. That was then I suspected probably Steve misdiagnosed my Washing Machine. So I tried calling Depew the same day but wasnt able to reach Steve. Instead another guy named Kenneth answered the phone. He said that Steve has the right diagnosis but I insisted that I recalled Steve never showed me the washing machine working with his control board installed so Im doubting he got the correct diagnosis. Since it wasnt helping me at all, I decided to visit personally their store on November 8,th 2011 at 5933 Burnet Rd Austin TX, to request an audience with their manager. Then I met the manager named Michael ** who I believe is also the owner of the company. After introducing myself and explained the issue and told him that I wasnt satisfied with the service rendered by Steve because with two new control boards why is my machine still not working so I believe Steve got an incorrect diagnosis. I was a dissatisfied customer and I was hoping they would find a way to help me since I already paid them $81.19 but to my surprise, this Michael ** was so rude, his response was We have done our job, you are on your own now. We dont need your business. Good Bye I said Is this how you treat your customers? he answered me This is how I treat you.. I felt discriminated and insulted by his unprofessionalism. I couldnt imagine an owner of a business treating a customer like that. Before I left, I told him that I will report him to Whirlpool since they referred Depew to me and I would also report to the Texas Attorney General. He just said Go ahead and do what you want to do. We have nothing to do with you; I couldnt believe we have a business owner like this here in Austin TX. I really appreciate you helping me with this issue with Depew Appliance especially with this issue with their manager Michael Depew. I also demand refund of $81.19 for the diagnosis as they dont deserve to be paid and also they should pay me the cost of the control board $85.13. Lastly, I like to request that whatever license this company is holding must be reviewed as his dealing with me as customer is nothing short of discriminatory.

I bought a Whirlpool water heater from Lowes in the fall of 2009. For the first 4 years it worked fine. Since the spring of 2015, it started to stop working. I called the company, and they recommend their contractors to fix it. In less than a year, I had it repaired at least ten times. I spent more to repair it than I bought it. This water heater has a 10-year warranty on it. Per the companys recommendation, I replaced the thermocouple, clean it, have it regularly serviced. The technician told us we need to change the gas valve assembly. When I called, they sent a burner assembly. When I called, they asked me about the exhaust pipe, whether it is go through the roof or go through the side of the house. I took several pictures of the exhaust system and sent to them. I called, one of the people on the company side said my exhaust was wrong, and need to be repaired by a HVAC company. I asked what is wrong? They dont tell me. I sent emails, and called to ask an answer, and got nothing. My impression is that they dont want to deal with the issues and simply want the consumer to get tired and replace the water heater. It really shows the total disregard of the interest of the consumers. This should not be the way people do business in the United States. When a big company has large numbers of lawyers, they can ignore the law. What a corrupt system!

I purchased a Whirlpool classic range model number rf263LXTS0 on January 2010. We had some hang-ups on the kitchen renovation and were not able to install the appliances until May of 2011.I used the cooktop that evening and was very pleased. I then went to use the oven 2 weeks later and it did not heat up. I asked the contractor to check things out (maybe it was something minor that he could fix). He checked the things that he installed and everything on his end was working fine, so he told me to call Whirlpool.A service technician came out and, within 10 minutes, said that the oven controls were defective.I paid $450.00 for the oven originally. The service technician charged me $136.74 for 10 minutes to tell me that the oven control needed to be replaced (that is the major part of the oven) and that it would cost me $318.41 to replace the part.I called Whirlpool and explained my circumstance and Paula, the supervisor from Tennessee, said that there was nothing she could do. I told her that even if I installed the oven back in January of 2010, the major part of the oven should last more than 1 and 1/2 years.What terrible craftsmanship and crappy customer service. It is sad that customer service cant stand by their product and Whirlpool has to rely on making their money on repairing defectives products. I now have to go out and buy a new oven. I also buy a lot of appliances in my business and I will never buy a Whirlpool again.

My French door refrigerator and freezer stopped cooling while under a 5 year warranty. The repairman came out 4 times to fix it over a couple months and I lost the ENTIRE CONTENTS of my refrigerator and freezer 3 separate times! I am a single mom working at a non-profit agency and I had to take 4 DAYS off of work to accommodate the repairman. Finally the repairman notified Whirlpool it could not be fixed and I was told by Whirlpool that it would be replaced under the warranty and I should wait for a call back, which never came. I called back after a few days to speak with the Exchange department and Mindy told me that I had to pay $1600 to get the exchange! When I asked to have the call escalated she flatly refused! What kind of corporation is Whirlpool that would treat customers this way? Never mind that the quality of their products gets worse with every passing year! Made to break so they can force you to buy a new one! Ive been without a refrigerator for 8 days already and cant feed my family properly with no place to store food!

I am writing this review because I have been working with Whirlpool regarding our Cabrio washer for the last 9 months. Ever since we got this washer, it leaves a stain on our clothes, especially dark cottons. It looks like a grease stain. The machine is still under warranty (though we did purchase the 5 year warranty), and we have had the technicians out 3 times to figure out the problem and fix it. They even had another company come out to do a second opinion. They are stating that the machine is functioning and therefore there is nothing they can do for me. All of the tests the technicians do come out normal, and therefore the machine is functioning, never mind that it still leaves stains on many of our clothes on a regular basis.I spoke with someone yesterday who was unable to help, stating there was nothing they could do. So, I asked for her superior, he stated that it is functioning properly, and that I should take the advice of one of the technicians who suggested I mix the soap with water beforehand because he is pretty certain it is soap residue (though he admitted I dont use too much when I showed him how much I use). Never mind the fact that if I have to do something more than the directions state, it isnt working properly, we have already done this and it doesnt stop the residue from happening. He still just continued to say that is what the technician said would help so that is what Im supposed to do.So, I asked for his manager. I am currently waiting for them to call me back. I am hoping they will do the right thing and just exchange it for a different washing machine, one that will work. I dont care what kind, whether its brand new or not, I just want a washing machine that actually cleans my clothes instead of leaving a residue on them.We do agree with the technician that said it was soap residue. We have a picture of a pile of dry soap in the dispenser (which the first technician told me to switch to) after the washer had finished its cycle. The washer doesnt have enough water mix with the soap to keep it from leaving a residue on the clothes. And, the residue doesnt just wash off if I wash it again (which shouldnt need to be done with a washer that is less than a year old anyway). It is a permanent stain unless we scrub it with Lestoil - an oil remover. But, that takes time and it needs to be washed twice to get the Lestoil scent out, which then gives it the chance to get new stains from the washer! Its an endless cycle. Needless to say, I have NOT been impressed with this washer.

I bought a Whirlpool gold side by side with freezer on bottom and the ice maker in refrigerator part in March of 2013. Ice maker dropped ice one time. In 5 days Lowes brought me a new one out and swapped it because it was in their 7 day policy. Ok this one worked good for about 2 months. Ice maker quit again. Service came out, changed out some parts that didnt work. 2 months roll by the new parts they ordered came in. Service came out again, put those parts in. Worked for about 3 weeks then stopped again. 3 times new service guy comes out and replaces some more parts and he had the wrong motherboard so guess what, had to order. It took 4 weeks to get it here. They came, put it on. It worked for around 2 months. I asked Whirlpool for my money back, they said that that was not a going to happen. I asked for another refrig, they said they would have to have 3 more service calls on the frig before they could do that. Well I have got a $3000 dollar refrigerator that has no working ice maker and Im sick and tired of the runaround. Whirlpool sucks. I will never buy another thing with their name on it. Matter fact I wouldnt take it if you give it to me. (Why) you ask, because in a short time Im going to have to haul it off for junk and its not going to bring nowhere near what I gave for it at the scrap yard.