I purchased this Whirlpool washing machine in July 2009. The repairman just gave us a $1400 estimate for repairs due to failure of bearings. This is an energy efficient, expensive appliance that we expected to last for years and we feel that 2 1/2 years of service is unacceptable. We did not purchase an extended warranty and Whirlpool said they would help with the cost of parts - not labor. We cannot afford to repair a lemon and so purchased an LG front-loading washing machine today. Hopefully we will have a better experience with LG as we will not be purchasing any more Whirlpool appliances ever.

I have a Whirlpool Cabrio washer and dryer combo. Recently, I have learned that the washer has a very common problem with the water pump. I have read amazing amount of complaints about this problem and apparently the company has nothing to say about this. The cost for parts and labor for replacing this pump is about $400.00, almost half the cost of the unit. This is unreal!

On 02/25/13 we purchased a Whirlpool Gold Series side by side (French door) refrigerator with an ice maker at the cost of $1,850.00. In April of 2014 the ice maker stopped working and the freezer at the bottom would not freeze food. Luckily for us it was still under warranty and was repaired. At the time of the repair, the repairman (associated with HHGregg) told us that the refrigerator should have been replaced since the cost of the repair was more than the fridge itself. Now July 20th, 2015, the same issue has surfaced. Again the ice maker will not work and the freezer wont freeze. I would not recommend this product or if you do pay the extended warranty.

I have had the same lid problem with our washer. New in 2010. The lid just broke in the same place for the 3rd time! Called Whirlpool customer service. Yes they can find my account. No, they dont have a record of this happening to this washer before. Even though I called them and got the lids through them two other times!!! But they will be happy to send me a new lid for $260!!! Also love the fact that they dont acknowledge the lid is a problem. Time to find a new washer that isnt Whirlpool!!

I purchased a Whirlpool High Efficiency washer and dryer (Model WED4900XWO) from Lowes in March 2013. This washer has performed miserably. I dread each day when I have to use it. The groaning sound is annoying. My husband and I try to leave the house when the washer is being used. We have tried all cycles and combinations of cleaning detergents to get clothes to come out clean. On a regular basis white clothes will come out with spots or discolored to the point the clothes have to be thrown in trash. This is the worst washing machine I have ever used. I will never buy another Whirlpool product.

My husband and I bought a new Whirlpool Cabrio Platinum Series Washer and Dryer in November 2012 from Lowes. My clothes, especially towels, smell like mildew and mold since I have used it. I thought it was just me. I have even thrown some items away when they smelled so bad. I love doing laundry but this not being able to have clean smells was driving me crazy. I tried everything I could think of but to no avail. Finally in October of this year 2015 my washing machine began to make a loud noise. My husband said sounds like a bearing is going out. I immediately sought a repairman thinking that it would be a simple fix. $420 later I had a new bushing, bearing, sleeve, etc. The machine was still making noises even louder and my repairman came back, this time to the tune of $180. So far weve spent $600 on a washer that we gave a little over $800 for. Now I have a UL code showing up when my load is almost completely done and guess what? My repairman says he has yet another part that should take care of the noise but he wasnt so sure about the panel. He may have to do a little research on that. I think all I have is a repairman that is a parts replacer so we were forced to purchase a new washer yesterday and my Cabrio is sitting in my garage. If someone needs a boat anchor just please contact us. I wrote a letter to the corporate office of Whirlpool before I even knew that so many consumers were having problems. Two repairmen told me that the Cabrios were junk. Most of them belonged in the landfill. Whirlpool customer service called me and offered me a discount coupon on a new washer. I told them that I didnt think I needed another piece of crap. I also questioned them as to why they could foist these crappy machines off on the American public. They had no apologies whatsoever. While researching what brand washing machine to invest in, I realized that there were numerous complaints regarding the Whirlpool Cabrio. With as many consumers who have been taken advantage of with this awful product, why cant someone do something?

I bought this washer on 2-28-09. By 3-12 the thing took a crap. The whole counter balance broke off away from the drum. This washer lasted 3 years and 1 month. What a piece of garbage. I expected this front loader to last a lot longer than 3 years! Of course when I called Whirlpool they said, “Well its not under warranty so you can buy the 1-yr warranty for $300.00,” and theyll come out and fix it for me. If Im going to pay $300, I might as well buy a new machine! I only paid $600 for it and to last 3 years is pitiful. This is defect in workmanship if the machine breaks in only 3 years. I told her that something should be covered because it should last longer than that. She basically said “oh well”. Oh well, I guess I wont be buying another Whirlpool again. Steer clear of this Duet Sport machine!

I bought a Cabrio from Costo less than 2 years ago. Dryer so far so good (big barrel with hair dryer so what could go wrong?). Washing machine is HORRIBLE. Lid latch broke (couple hundred to repair). Now out of the blue I get an F2 error & machine is completely inoperable. I am only user & very careful with it. There should be a recall on this expensive junk. NEVER buy Cabrio or maybe any Whirlpool appliances again. Ive never written a bad review btw.

Whirlpool Gold Microwave Hood Combo GH5184XPS4 purchased new on 12/2009. The plastic vent cracked where clip attached by factory installed screw. The vent fell off microwave on 10/2011. I spoke with Whirlpool customer service. It is out of warranty and recommended to buy new vent part ($40.00). The new vent broke once again on 12/2011, clip attachment location. Now, the plastic door handle is cracking. The customer service is sorry and recommends to buy replacement parts as long as they remain available. There are many reports of similar instances noted online. I live in a newly constructed condominium where multiple owners have had the same problems with their Whirlpool Gold Microwave Hood Combo GH5184XPS4.

The washing machine (WFS10055CD) was working fine until two months after the warranty period...It worked the night before, but in the morning, there were no lights. I emailed Whirlpool, but I received no reply. So, I called their number to ask if they would honor their faulty product JUST out of warranty...They wouldnt accept this...I live in an area with no service agents for them so I would also require freight costs of 1,000 km away...I have had an electrician examine the unit to find it may be the control panel/mother board...seems funny many issues with Whirlpool machines JUST out of warranty!!!

I dont take pleasure in writing this review and to the readers, please know that this is the truth without bias. Before you buy from Whirlpool or purchase their extended warranty, you should know: I am writing this review based on my personal experience. I purchased the extended warranty in 2017 (approximate) for three years. In 11/2018, our Whirlpool dishwasher, model wdt920sadm2, which was purchased with our new home in 06/2016, began having issues and was not drying the dishes properly. I called Whirlpool warranty and requested service.Approximately 10 days later, a repairman from Convenience Appliances Service Inc. (repair tech) came and fixed that problem (wasnt drying). My wife turned on the dishwasher the very same day and we came back and the floor was flooded with water. We believe this was contributed to the initial repair and has never happened prior to that. Fast forward, approximately 5 service calls or more later (not embellishing), the dishwasher is still not repaired and the technician can’t figure out where the leak is coming from. On 02/25/2019, I received a phone call from Ms. **, Whirlpool/AIG care team (AIG is the underwriter) and was offered $540.75 and I would be required to complete a “proof of destruction affirmation” form.I accepted the offer and received an email the same day stating: Thank you for contacting Whirlpool Extended Service Plans Consumer Care Team. Per our conversation, I have attached the affirmation of destruction for your dishwasher. Please verify the information, sign, and return to us. Once we receive the affirmation of destruction back, we will start to process your prepaid debit card. That card takes 10 to 15 business days to process and will arrive to you by FedEx. If you have further questions or concerns regarding your Whirlpool appliances, please contact us directly by calling toll-free (866) 931-7390 to reach a representative for immediate addressing of these issues between 7 a.m. to 10 p.m. ET daily, or by emailing AIGservice@whirlpool.com whenever the need arises. Sincerely, Mable. U.S. AIG CARE TEAM.That same day, I received an emailed the affirmation of destruction form back to Whirlpool on 02/25/2019. I was impressed at the time that they reviewed the repair case history and made this fair offer. My wife and I began to look for a new dishwasher and canceled the future service appointment with Convenience Appliance Services because of the offer and acceptance. On 03/01/2019, I received a call from Convenience Appliance stating that Whirlpool contacted them and they are taking back their offer because their employee (Whirlpool) didn’t follow the terms of the contract. I called Whirlpool/AIG care team and spoke to ByonBera who stated that she was sorry to hear this complaint and would forward this to her manager for resolution. On 03/04/2019, I received an additional call from the Convenience Appliance Services Inc. and they stated that Whirlpool representative was not very nice to them and that they still wanted them to come out again to my residence on 03/11/2019. On 03/04/2019, I called Whirlpool/AIG care team again, and spoke to Tandy, who again apologized and read their company script and that they are sorry but still reneged on their offer. She then transferred me to John, who again read through his script/terms of the policy. I explained in detail that Whirlpool contacted (as per their email) me directly and they made the deal. I never called and asked. I completed the affirmation of destruction as requested and was promised $540.75 within 10 to 15 days by FedEx. John stated that he would have to kick this up to their resolution department above him to see if this can be rectified. John stated that this has never happened where the customer is involved (mistakes are normally caught before the customer is contacted) and that he could understand my complaint and frustrations. I received a call back from John on 03/04/2019 that Whirlpool will not keep their offer and that a repairman will go out as scheduled even though they made the offer without solicitation! Incredibly upsetting and disappointed!!! I have never experience anything even close to this from a major company like Whirlpool. It is evident that they don’t keep their word, that customer satisfaction doesn’t matter even if they are 100 percent wrong, and that their dealing are very deceitful! We since canceled our order for a new dishwasher and are now forced to wait for the next repair attempts again. If you get anything from this long-winded review, really think twice of making a Whirlpool purchase, or their extended warranty! Whirlpool really could care less of their customers and in addition, their warranty, in my opinion, is a scam. After this I, nor my family will ever purchase a Whirlpool brand appliance again. So please be careful and learn from my experience. Never again! Whirlpool should be ashamed of themselves.

Purchased side-by-side model fridge, and within a month, the ice-maker froze up. Within a year, the relay switch failed, and caused the compressor to fail. What a lemon. Also, the clear bins in the door of the fridge side, have all cracked. Whirlpool says it is a cosmetic issue, but I think it is hazard and a material processing failure during their manufacturing process. They obviously would not cover any cosmetic issues under the warranty.I was one of the lucky ones, at this point, as the repairs were under warranty (expensive compressor, only by one week), had to buy an extended warranty to cover me in the future. I was only out the cost of extended warranty, and a fridge full of food. Lucky me. Customer service is worthless for any issues. I dont think Ill buy another Whirlpool product again. Buyers beware.

I bought a Whirlpool washing machine, model WTW4855HW, and was I ever shocked at how noisy it was. The wash cycle had a grinding noise that was just too much. After 2 loads I sent it back and didnt regret having to pay the restocking fee. I just couldnt believe that with all the technology we have today, that they couldnt build a quiet machine. Im an engineer so I know there are methods through gearing, belts, soundproofing, etc, to produce a quiet machine. Remember the dishwasher of days gone by. You couldnt watch TV with the dishwasher going. Nowadays, you can stand in the kitchen and have a nice conversation with it running. The technology exists. As a matter of a fact, my old Maytag that finally went bad after 10 years was fairly quiet. So, if you dont have your washing machine in the garage or basement room where you can close the door, dont buy this machine! Bruce in Portland

DO NOT purchase a WHIRLPOOL hot water heater!! The gas valve temperature sensors on these units are faulty. Our technician has replaced several of these defective sensors. Costs $250.00 to install - water tank is only a year old! WHIRLPOOL REFUSES TO ACKNOWLEDGE THIS PROBLEM!! We bought this particular unit because of the reputable name brand. They dont live up to expectations. Dont waste your money on a Whirlpool - youll be replacing it soon! Very disappointed in this company!

Bought unit from Lowes in july 2017. Shortly after icicles started forming on the roof of the freezer near where the door & frame meet. Called authorized service repair company to have them check out. Tech knew right away what was wrong. Appears Whirlpool has the parts made in China & then assembled in the USA. China has overfilled the freezer door with insulation warping the door. This makes the door seal sag on the bottom & pull away on the right side. No way to repair. Was told they need to order a new freezer door.Weeks later I get a call that Whirlpool cannot get a door replacement!!! Said they will give Lowes a store credit. The floor model at Lowes has the same defect. When Lowes ordered a replacement unit they opened the packing & found that this unit has the same defect. I am replacing with a Frigidaire! Where is the quality control at Whirlpool. Anyone at Whirlpool who puts these units together could not help but see this defect - but ignores it & ships it out anyway. Thats what you get from farming stuff out to China. No excuse on Whirlpools part. Maybe Trump can save Whirlpool.

Microwave Model # MH1150XMB# - I have had this microwave for 6 and 1/2 years. It came with the condo I purchased. Shortly after I moved in, I noticed hairline crack in the frame near the handle. I have replaced this door once and now the second door has done the same exact thing - formed these hairline cracks in the door frame. This is a defective product and needs to be taken care of by Whirlpool. But you keep denying the problem. No one can afford to replace a door every year. The microwave still works, but the door has fallen apart. The remainder of the microwave works fine.

The Whirlpool washing machine came with our apartment. It is a top loader, which I like. The only difficulty is that no matter what I clean the interior with, I cannot seem to get it clean. It gets very dingy, even with HE detergents.

We purchased a new Whirlpool Cabrio Platinum W10405142B washer and dryer just over 3 years ago. We decided to go back to the top load as we were having so many issues with odor from our front load. We purchased the set at a Sears store in Timmins Ontario and we’re quite confident that we were getting an excellent product. From day 1 we have had issues with having to rewash our clothes. We have lint and white streaks on the clothes as if we were using powdered detergent and they are all tangled. We have always used HE liquid and at one point I switched to soap nuts to get rid of using chemicals. We have now changed to pods and still have issues. When the washer is spinning it is deafening. You can hear it outside for goodness sakes. It sounds like it is about to take off and fly.The cycles are ridiculously long. For a quick cycle the other day and a very small load it took 72 minutes... how is that quick? When the wash is done my clothes are all tangled up and are stretching things out of shape. I am careful what goes in my washer and how large my load is. I know not to wash sheets or towels when I am not home as they will eventually be unbalanced and have Sat all day in the washer only to have another hour of washing when I get home. We are currently doing some work in our home and pulled out the washer. The floor has a rust circle from God knows what. I will attach a picture. The lid not longer closes. I have to hold it down until it locks and it still pops up a wee bit.I do not understand why I am responsible for purchasing a new set when the product I bought should have lasted and not caused damage to my clothes or my flooring. How do we as consumers make the manufacturers responsible for things like this. If nothing else the appliances should be removed from my home by the Company and I should be reimbursed for damages and the cost of a new set. I will continue to look for my receipt as I keep everything and I am unsure what is meant by order #.

The machine was great and handled large amounts of laundry. It was very expensive but my wife was happy with its performance. A year and a half into owning it, the electrical code F70 comes up and it stopped working. When I checked online, I found it is a common problem. I contacted whirlpool customer service and they could not do anything. Spoke to the manager, Kiesha and she refused to help me even though I bought both the washer and dryer for a lot of money. Customer service is not a priority evidently. She denies that there is an on-going problem when both the internet and my service tech say differently.

My Whirlpool Microwave is cracked all around the door handle and the frame with the insulation foam hanging out of the cracks. Dishwasher also having issues. Completely dissatisfied with Whirlpool Appliances. No longer under warranty.

Our Whirlpool dishwasher works great, gets dishes clean. It is programmable so we can set it to run whenever we choose. It has 3 spinning water spreaders at different levels in the machine, which gets dishes, glasses, pots, pans, bowls, silverware very clean.

I purchased a Whirlpool 4.3-cu ft top load washer with a stain steel basket, in March 2020. Machine is able accommodate comforters, automatic water level adjust to loads. Washer has an extra rinse and spin feature. Low noise when operating. I would purchase washer again.

Whirlpool water heater with the sensor for fumes. First time it failed, they talked me into replacing the control box on the front panel which was the WRONG fix. It took me nearly an hr to get it off because it was screwed on so tight I had to pound it with a hammer. After reading all the reviews its evident the underside gets clogged with dust and dirt. Just outright POOR ENGINEERING. My washer/dryer are also Whirlpool and I wish I had my old Sears Kenmore back. Will NEVER buy Whirlpool again. Worst brand EVER!!!

In 2015 door of top loading washer (Whirlpool Cabrio Washer) needed total replacement. Lucky I had an extended warranty. 2018 March, extended warranty expired and now have the exact same problem. Pretty crummy product if major part like a door has to be replaced every 3-4 years. We do not wash large items like blankets/quilts in this machine. That goes to a laundromat where there are oversized machines or to a dry cleaner. So the only reason for this breakage is a default in the lid assembly. There is only one phone number for customer service, repair, parts etc. Put in my service call and filed a complaint at same time hoping for at least a small discount. Ha! $100 plus tax for service call- part price ranges from $150-230 plus tax. Whirlpool could tell me the part exists but would not say how long it takes to get it! Do NOT buy Whirlpool washer with top load lid that has glass window. Big problem is that Whirlpool now has Jenn-Air, KitchenAid, Maytag and Amana all under their umbrella.

Even with the hottest water on the most heavy duty setting, regular dinner plates are not cleaned. The flatware holders that are set in the door (instead of free-standing in a rack) do not have adequate holes in the holders and are too far away from the limited jets to get adequate soap and water to cleanse the flatware. Even after rinsing all scraps off the plates and flatware, we find bits of food, gravy, or smudges on the plates and flatware - since its first usage. The manufacturer had the audacity to claim that was normal. Settings include delayed starting, heavy duty versus normal washing, and different types of drying. The heavy duty washing is definitely poor quality, and there seems to be no difference between any of the drying settings. The delayed start is nice. The physical layout of the prongs on the racks and the folding racks do not allow easy fit for most sizes of pots plus plates on the same bottom rack. I cannot put a 1 gallon pot level on the same rack as dinner plates. I must put it beside salad plates. Only small sauce pans fit neatly or cleanly beside dinner plates. Yet the external dimensions of this dishwasher are the same as the competitors standard size. Looks neat and is easy to clean. Also, the exterior does not show scratches. Actually, I cannot see where the exterior has any scratches. The service people were very little help. The Warranty said that after five (5) service calls the unit would be replaced. We made six (6) service calls, but we were told that we did NOT have six because if you called again within 90 days of a call, that was considered the same service call. That requires 450 days minimum to have five (5) qualified service calls, but that warranty was good for only 365 days!

I bought a 5 burner Whirlpool range that I really like except the danger of knobs turning on too easily and releasing gas. You just have to brush up against them lightly and they turn. 3 times my nephew has come into a gas smelling kitchen. Whirlpool sent repairman out. He said they operate properly. Really?? What to do?? Does someone have to die?

I purchased a Cabrio washing machine and discovered multiple repair issues over the last few months. I have had to replace a pump for $85 and now the machine will not complete a cycle. I found out the the whole thing is rusted above the barrel which is causing a leak in the back and leaving our floors covered in rust shavings. From my research and reading others reviews and issues, they pay for a serviceman to come out and still it does not solve the problem. My husband is a student in college and we are living off student loans. We bought this machine because we trusted that a Whirlpool would last and be a good investment. I am very displeased on this machine and doubt I will ever put my trust in Whirlpool again. I called to complain and got the typical response I have read others got. I am not paying for a service call when it will not fix the washer in the end. I plan to file complaint after complaint and encourage any class action suit against Whirlpool for producing a poor washing machine and misadvertisement on this machine. I will move forward in this. I feel that as consumers we have a right and should have a sense of ease when you spend $900 on a product that it should work and not give out as it has so quickly. If there has been multiple people with common complaints, then there should be a recall on this washing machine.

My company purchased a lot of products in Whirlpool company. We thought the product is good, until the dryer machine didnt work all of a sudden. We call a customer service. After a week the maintenance came in our unit to check the dryer but he said that they need to purchase the other part of the dryer. That was happened last july. Were keep calling the customer service. We cant even count how many times we call them. But unfortunately even them they cant give us an exact date when they can fix the dryer machine. SLOW RESPONSE FROM WHIRLPOOL COMPANY!!! Shame on you guys.

I purchased the Whirlpool Cabrio with the touch panel and top loader. The absolute worst. The machine leaves white marks all over dark clothes even when the extra rinse feature is used. Ive tried multiple detergents, skipping fabric softener completely, using very little detergent, and even tried different water temperatures. Nothing works. And should one have to go through such extremes to not have white streaks left on dark clothes? Absolutely not especially for the money spent.The machine wrinkles clothes like I have never see before. The dryer usually gets them out but not always. They are mangled after washing. Using the first or second spin speed helps reduce some but they are wetter going into the dryer that way. If I wash bed clothes, the tight fitting sheet that fits snugly around the mattress must be washed alone. If not, all the other items end up encased in it as if youve intentionally packed it that way to carry everything around. This leaves everything absolutely soaked. I have also had shirts come out with dry spots on them. How does a piece of clothing come out of a washer with more than one dry spot on it? And no I did not over pack the machine.I have had no problems with the dryer. It does its job so no complaints on that. I would not recommend the Whirlpool Cabrio to my worst enemy. Complete waste of time, money, and water!!! Very disappointed and will never buy from this company again and will prevent anyone else from doing so the rest of my life. Did the company do zero testing on this machine before selling it? Because I see a lot of repetitive reviews. Or the company was well aware and did not care and just wanted to make money? Either way is unacceptable. Garbage!!!

My dishwasher interior and exterior is easy to keep clean. Very quiet and cleans all my dishes. The various cleaning options meet all of my needs. I would recommend this brand to everyone. I have had my dishwasher for 2 years and have had to call for service.

I have had nothing but Whirlpool for 40+ years, I am on my 2nd washer and 2nd dryer! They do the job I need, they are very reliable. If I had any downside it would be they don’t hold a queen size comforter.

The washer and dryer leaves the clothes heavy and wet, the balancing does not work, therefore the spin cycle just bangs against the machine, I tried emailing the support but no response, can somebody reach out.

Light bulb went out in the freezer. Come to find it is a led cluster with a circuit board only cost $30 to $100. Engineer should be fired. What is the reason to take simple bulb and custom bastardize into an expensive hybrid. Greed.

My elderly mother purchased a Whirlpool Cabrio washing machine in 2013 (Model Number WTW8600YW1). It never filled properly with water. It evolved to a sensor and circuit board issue that Whirlpool never totally remedied. Hence, the machine never worked properly. This 800 dollar purchase on an elderly persons limited budget had to be utilized minimally. Now fast forward in 2015, even with minimal usage and white glove handling, the machine is displaying an F51 error. You guessed it, Whirlpool will not remedy the issue, although it is well-documented to be a widespread complaint hence clearly a product defect. Shame on Whirlpool, their business practices, and what amounts to theft of an elderly womans finite income. I have advised my mother to trash the useless Whirlpool appliance and purchase a Kenmore washing machine, of which I have been the proud owner for 10 years, doing laundry for a family of 5.

I am very happy with this dishwasher. It is not a high end, rather middle of the road, but is very quiet, does a great job of cleaning my dishes and pots and pans.

Bought a $2500.00 fridge in Dec. 2012. By July, we were dealing with our 4th repair. Customer service in warranty department is non-existent. They act like you are a bother and have no right to demand replacement. I sent an email. No response. I wrote a letter to Corporate. No response. Not until I made comments on Facebook. Then I get a call offering me an extended warranty (which I already had purchased) so they said they would give another year (total of 3). This was a few weeks ago. I still have yet to receive anything or hear anything. This morning, our fridge is on the fritz again. I am loathe to have to deal with them again, but have no choice. Its either deal with them or throw out the 8 month old unit and buy something else. I should not even have to consider that. Whirlpool is a huge company. I do not understand their reluctance to just replace a product that is obviously defective unless they have no confidence in a replacement unit. This is so frustrating and upsetting to me. I did my research. I thought I was getting a quality product from a quality company. What a disappointment.

We purchased a Whirlpool dryer almost three yeas ago. Its a front load, steam dryer--or WAS should I say. Almost a year ago, I was unable to calibrate the control panel (in other words, to change the cycle). Ive been advised by the tech that I need a new control panel $200. Really Whirlpool??? A $500 dryer that lasts two years?

I have had this washer for a little over one year, it now does not work! I had a service tech out to look at it.. The motor gets too hot and the switchboard stops working. I have called Whirlpool twice and the options they have given me are not good! Basically it would be about half the price of a new washer! I should not be having these problems with a washer this new! I am very disappointed with Whirlpool and wont purchase this brand again!

Whirlpool Water Heater FG1F4040S3NOV - I had this water heater installed in 2005 by a professional plumber and every year since like clockwork, I have to replace the gas control valve/thermostat. Last year, Sears came and did the work and made their arrangements to have the part replaced. This year 2012, March 9 my gas control valve went again. The unit is not even a year old and broke again. Unfortunately, the six-year warranty is up on the hot water tank. I called Whirlpool two times. The first time, the guy told me that the warranty was up and hung up on me! The second time, the guy would not honor the replacing of a part that is not even a year old yet. The money I spent over the six years making repair on it, I could have bought a new one. This company is nothing but a bunch of **. Is there anything that I can do? I have paid to replace this five years in a row.

I purchased a new Whirlpool stainless steel smooth top range model #WEE745H0FS and it was installed the day before Thanksgiving, 11/22/17. The oven door handle was broken on inside by installers. I called Whirlpool warranty on 11/24/17 and requested a repair. A repairman came the following week two days late. He said he needed to order a part. After calling the “Whirlpool approved” repair shop multiple times over the next two weeks, I was told the part was backordered. Finally, yesterday, 12/13/17 the repairman showed up an hour later than appt. time. He took the oven door apart again and the new part didn’t fit my oven door. He had carelessly ordered the wrong part. I was told he’d put a rush on the correct part and that it would be here 12/18/17. I will never buy another appliance from Kelley Appliance in Augusta GA nor another Whirlpool product. I have had to use duct tape on my brand NEW oven just to use the oven so it doesn’t fall apart when opening.

(Model WTW5640XW3) Whirlpool Cabrio worked Good for 11 months (just after warranty Expired). Replaced capacitor would not spin, hums loudly and smells like burning Plastic. Then about 2 months after that Lid locked, failed, replaced. 7 months then Actuator failed and now looks like the Main board give up. I dont know where The original parts are made but they are Cheap junk. New technology is crap for Washing machines, gears transmission and Solenoids last a lot longer plus they clean your clothes. And belts and solenoids.

The washer buttons stopped responding after 19 months. Lid lock sensor didn’t work. Replaced control board because new sensor did not fix it. Went bad again after a week. I have to replace it. I think 1 year warranties are not enough for a major appliance.

We got a deal on our stove/dishwasher combination, establishing a payment plan upon purchase. And as a bonus, when you have a brand name appliance like Whirlpool, that made us more secure with the purchase.

Whirlpool Gas Range WFG540H0es - Purchased 2 months ago. After 2 weeks there was a spill. The black burner caps are powder coated. After cooling we washed it with dish detergent & a sponge. The powder coating came off. Called the company. They replaced burner caps. Last week there was a spill and it stained the burner bases which are powder coated in a silver color. We tried 409 cleaner, Windex, dish detergent with a sponge. Could NOT get the stain out started removing powder coating. Called the company they ONLY guarantee cosmetic appearance 30 days. They wanted $139.00 for a new set of burner bases. I am going to go back to Lowes & see if we can return this Whirlpool range.

The Whirlpool dishwasher is the best I have ever had! The pot scrubber just cleans anything off the dishes! I hate to wash dishes before I put them in the damn dishwasher!

Whirlpool French Door 32 Cu. Refrigerator - Purchased refrigerator Nov 2016. Never worked, never cooled. Called Sears and was told to call Whirpool. Had to then wait 1 week for repair company to send out service tech. He determined it was unrepairable. A replacement was delivered. The replacement started flooding the interior down the back, filling underneath the bottom drawer and down into the freezer (ruining everything in the freezer) and out onto the floor. Called Whirlpool and had to wait another week for a tech. They assessed the problem and left. I was told it would be fixed within the week, that theyd call when the parts arrived. 3 weeks later, no word. Called Whirlpool, the parts were on backorder with no ETA. Two weeks later the parts were expedited, after I called again crying, and a tech came out again to fix the flooding. Two weeks ago the fan started to make a very loud noise and the internal temperature started to fluctuate and finally settled between 55-60+. Everything was ruined, again. This refrigerator is defective. Whirlpools customer service is deplorable. DO NOT BUY ANYTHING FROM WHIRLPOOL!!! They dont care that they make and sell defective crap. They dont care about how much money and time youve lost because of their defective merchandise. You have to have a service repair person come out at least 3 times before theyll even consider a replacement unless the repair tech considers it unrepairable even if it never really works or if the parts take weeks to be delivered. They DONT CARE about anything. Worst part is that I have no power or recourse. No one will help me. I was told today by the Sears Customer Relations to hire a lawyer. :( This is so wrong.

2016 Cabrio Washer - I had an 11 year old Maytag washer that finally gave up so rather than go through the repair I decided to upgrade to a new washer dryer and went with the Whirlpool Cabrio W/D pair. I am shocked at the washers inability to clean even the most basic of stains. I have to pre-treat clothes like never before, have tried every type of wash cycle offered and cant believe the amount of time it takes to clean clothes. Over one hour??? My Maytag may have agitated the heck out of a load but in less than 30 minutes everything was clean. Ive had to re-wash load after load of the most basic everyday stains. I was hoping the larger drum would allow me to cut my laundry time down but that is not the case, and find myself putting a few things in at a time so they get washed. Im stuck with this piece of crap and have only had it for one month... Cant wait for it to start breaking down and dealing with repairs as so many of these comments mention. I miss my Maytag!!!

This is new and replaced an old model that was not doing the job. This new one seems to be ever so much better. The dishes are clean and I no longer have a white residue on the dishes and utensils. It is easy to load. I miss having a silverware separator for the holder because the silverware tends to be too close to each other. I always rinse things well before putting them into the machine because I usually run the machine about once a week. Overall, this is a good machine for the price I paid. I am loyal to Whirlpool and this one on sale was a very good value. Very pleased.

I bought a new home from Pulte recently. All of the kitchen appliances were Whirlpool which came with a 1 year warranty. I have had problems with 2 out of the three that were installed. The oven had a faulty control panel. I am still waiting for the replacement from Whirlpool which I am told could be months getting there. The dishwasher they installed, FX1700017, leaks water from the vent at the top of the door. When you open the door after running a load, there is a puddle under the vent from water that is trapped in the vent. The service company that they sent out said it is a design flaw and there is no fix for it.Whirlpool just keeps saying since there arent any error codes coming up, there isnt a problem with the way the dishwasher is functioning. I was told I could pay for another opinion, but they wouldnt guarantee to reimburse me if they couldnt prove the dishwasher wasnt functioning properly. I guess they dont consider someone slipping and falling because they didnt see the puddle before it got cleaned up a problem. I have given up trying to get anywhere with Whirlpool. I will take my $150.00 for a second opinion and the $200.00 that they want for an extended warranty and put it toward a dishwasher that doesnt leak! Beware!!

My dishwasher is just under 3 years old. It has never cleaned well and doesnt dry well at all. I have replaced parts for the top rail 4x. I have 4 other Wp appliances and none are good. The plastic parts in these appliances are beyond cheap and yet they have no problem selling them at a premium. And they also do not stand by their products. Why in the world would you need an extended warranty to get you through 3 years? In other words they make crap and want you to pay them because their stuff is crap... Im done with Whirlpool.

I purchased a Whirlpool hot water gas heater with a six-year warranty. It only lasted three years. When I called for an RA#, I was told, Well, well send you a part after you get a plumber and pay for it. Meanwhile, there is water all over the cellar floor. I called again and was told the same thing. Two weeks of no hot water and no help from Whirlpool. I will never order anything Whirlpool ever again. They stink.

I bought washing machine in March 2012. Since the date of purchase, the machine is not working properly. Even though it is under warranty period, I have to spend money on my own to repair it. Whirlpool customer care never responds. When I ask to give the number of higher authorities, customer care denies to do that.

I purchased a Whirlpool Duet washer and dryer set in 2008. The washer control panel lasted 3 years. Because I did not have an extended warranty, Whirlpool would not do anything to accommodate me, despite the exorbitant cost of this machine. I told them that I would never buy another Whirlpool product. It is now 2017, and I have not purchased any other product made by Whirlpool. I want to make sure that a company manufacturing expensive machines designed to break within only a few years of normal use, goes out of business. Spread the Word to everyone you know about Whirlpools garbage machines. Maybe if enough consumers purchase products from other manufacturers, Whirlpool will get the message that they need to manufacture quality, long lasting machines. Try Speed Queen instead.

Whirlpool Cabrio 6600 SW2 - Somehow a coin or two (?) are under the tub. It is not a high pitched sound. Just sounds like the machine is rubbing against the tub or something when it is being used. It does an excellent job of washing and spin drying the clothes, but the noise irritates my wife, which then irritates me. I took the top piece off and can see a coin DOWN there, but cannot reach it. Must I turn the machine upside down and try to shake the coin(s) out?

Water saver does not provide enough water to wet the clothes. Even deep wash cycle does not provide enough water. This is right from the start. We should have returned it the next day rather than trying to learn how to use it wasting time so it could never be returned. I rated them as 1 star because there was nothing less I could have given them. DO NOT BUY ANY WHIRLPOOL PRODUCTS.

Mind you, Whirlpool products that we have purchased in the past have been satisfactory, but gas hot water heaters, no! About four years ago we purchased a Whirlpool hot water heater that went out in a little over a year. After spending many calls and time, we found out that the HWH was on soft recall. Whirlpool credited our account, but this was to purchase another Whirlpool, which we did. We paid for installation. About 2 years later, it has gone out. Same problem. Lowes says not their problem. Whirlpool says it will pay for the part only. Plumber will cost 150-200 dollars. All the plumbers I have talked to will not repair them, then they are held responsible when it goes out! As a disabled Vet I cannot afford to throw 400-600 dollars away. And, Whirlpool tells me that if they give me an RA number to replace the HWH, it will have to be a Whirlpool from Lowes. Great! Whirlpool quarterly report looks very good. Mine doesnt look as good. What can be done about a poor working product? Or is this too big to fail? Let me know.

I have the model FG1H5040T3NOV water heater and had found this message board. I called the number posted by Chris with American Water Heater and provided them with my serial number. They shipped me the replacement assembly next day and after about an hour, I had it installed and working again. Im not too happy with the fact that it failed, but it does appear they have their act together in getting the replacement parts distributed.Based on the discussion with the person on the phone, my only real gripe is this: the cause of the component failure was potentially caused by a dirty-flame trap that supposedly needs to be cleaned regularly. Since the trap is underneath the water heater and is in no way really accessible, relying on people to see the fine print in the manual (which hardly anyone reads) isnt sufficient. At an absolute minimum, a very clear and apparent sticker should be included on all water heaters indicating this needs to be cleaned and a clear description of how to clean it properly to prevent this sort of unnecessary headache in the future.

Ive owned whirlpool appliances for forty years or more, and have been consistently pleased with them. My first washer and dryer lasted eighteen years while raising a family. Brand X lasted eight years with at least four repairs before we dumped the set. We moved and sold one set with the house, but my newest washer and dryer set is eleven years, and works fine. Ive had at least four ranges. We sold two of them with the houses, but theyve all been fine, just bought a snazzy new Whirlpool range as an upgrade. Im on my fourth Whirlpool refrigerator, but again we sold one with the house and we upgraded one perfectly good Whirlpool refrigerator to a bigger side by side with icemaker. Third whirlpool dishwasher. Weve moved a lot, leaving behind appliances and buying new ones. Sure, Whirlpool appliances break down, but they sell zillions of them, and you never hear about the zillions that never break down.

We bought this at Lowes. Initially, they got the color wrong. It took two trips to get the right color (white) then a third trip because all the parts were not there to install the dishwasher. After a few months the second shelf rail end caps fell apart. Now, after a couple of years the pump goes out. RUN from this manufacturer.

The beat goes on. My Cabrio washer is still down. After working for a mere 14 months, the control board died, and the machine would not spin out water. The repairman ordered a new one. Though the part arrived several days earlier than predicted, the repair service said they could not send anyone out, until our scheduled appointment. At last, today, the repairman arrived. I am ready to start whittling down the mountains of laundry we have stuffed in every closet. Some areas of my house are starting to smell like a locker room. It is not convenient for us to haul everything to a laundromat, or impose on a relative who lives nearby.The repairman was in the laundry room for at least 45 minutes, and then very apologetically tells us that the part is bad. It will not work at all. He has ordered a new one, and requested rush service, which I think they will ignore. I cant help but think these parts are manufactured somewhere outside the USA. Well, listen to this Whirlpool, I would rather pay $25 more for this part, and have your washing machine work. Dirty laundry might seem unimportant to you. It is not unimportant to us! If you cant do better than this, make something else. I am furious, and will spread this news to everyone I know, and I will report on this situation again.

My Whirlpool Cabro washer does not get clothes clean. When I contacted the manufacturer, I was told that it is water saving. What kind of water-saving is it if it does not clean my clothes. I would think cleaning clothes require water. If this feature renders the product ineffective, this product should not be in the market.

After 32 years of marriage and nothing but Whirlpool (because my mother swore by Whirlpool), that is all we have used. I am so disappointed in the Cabrio washer/dryer set we purchased at Lowes. After 18 months, the dryer just quit. The best part is, we hang clothes out most of the time. It was used one winter, $1400 wasted. We put a cheap Admiral in our second home and spent $500 total and they work fine. I will never ever purchase Whirlpool anything or recommend to anyone. Again, you lost a family tradition.

Without being too critical, I would not recommend this washer for medium to large loads or for throw blankets. I have to wash throw blankets 2 to 3 times to get the entire blanket wet even on deep water cycle. I would not buy this washer again.

Front Load Washing Machine, Model WFW97HEDBD0 - This is the worst appliance we ever owned. Purchased in 2015, multiple problems since! 1. Soap dispenser did not dispense and leaked down the front of washer... 4 service calls, control panel finally replaced, clothes not clean, leaking continued. Had to place soap into washer drum. 2. Pedestal drawer made grating noise, track off, drawer replaced, opened better but still made irritating noise. 3. Grease oozing from side of washer both sides. Decided to look in back of washer and OMG! A copious amount of grease is also beneath & behind the washer & dryer. I had to scrape with a metal spatula device to pick up and it took over 1.5 hours to remove & clean. We are lucky a FIRE did not start when using either machine. This machine was a LEMON from the beginning. In fact when we were having it serviced, I stated I wanted it replaced but was informed 2 visits were counted as 1 and did not qualify for further investigation. We cannot rid ourselves of this machine fast enough after the last issue. New washer coming tomorrow, not a WHIRLPOOL! New machine is LG WITH 10 year warranty on motor.

I bought a Whirlpool washer and dryer a little over a year now and the washer is not filling enough water for the cycle to wash properly. I have to fill the washer myself and this only started a couple of months ago. This happens even when I have a heavy supply of water.

I purchased this machine about a year ago and it is the biggest piece of garbage on the planet. The biggest problem is that it will not spin if the load is even slightly unbalanced. It does not clean the clothes. If you try to rebalance and spin the load, it adds more water and then gets stuck in a cycle where it drains and adds water forever. Do not buy one of these. I am finally surrendering and buying a different machine. A total waste of money.

I earlier filed a complaint about the Whirlpool Gold microwave arcing within a minute of cooking frozen green beans and causing burn holes in the food. We contacted Whirlpool’s customer service and were told that the machine was no longer under warranty, but we could have it serviced, repaired and have an additional year of warranty for $259. We took a pass on that. Further trial and error along with research helped us come to the realization that the arcing was caused by the high mineral content of the green beans. Whirlpool did not tell us this, but we found the information provided by others. We no longer cook the particular brand of green beans which seem to cause this event. The microwave is no longer arcing. You would think Whirlpool might be aware of this.

I have owned this Whirlpool Refrigerator French Door MODEL WRF990SLAM01 for less than 10 months. The ice machine broke down completely a few weeks ago. We called Whirlpool and they sent a repairman out the following week. He left saying he had to order parts. About 8 days later, they called to let me know they have the part in and scheduled a time to fix it. They put the new part on and said ice should be coming out in the next 72 hours. It never happened!! Not only did the ice maker stop working, the freezer stopped working which was about $300 worth of frozen meat/goods down the drain. I called the appliance repair guy. He said, I was worried about that, this product is known to have these issues. I asked, Does Whirlpool know? He replied, Absolutely, they have a kit to fix this but its not 100% guaranteed to fix this issue. REALLY?!!! I called Whirlpool and they could have cared less. There were no apologies, no type of compensation (exchange/replace). It is now going on day 22 and we still have no ice or freezer. This fridge cost me $2500 and four requested days off so I could wait for the repairman. Whirlpool, you as a company should be ashamed and outraged. You are more concerned about the bottom line of recalling these lemons and forgetting the impact you are having on us consumers. How many people are going through this issue that will not under any circumstance purchase a Whirlpool product again? I am so happy I am not investing in this company as this will impact this company in the future. They may be selling quite a few now to new homes/builders but when the word gets out what type of product they are selling and not repairing prior to the sale and knowingly letting people buy these, it leaves quite a bit of culpability on their hands. IF you are going to sell crap product, then stand behind it and repair/replace it prior to selling it to retailers!! You are a pathetic company!! STAY AWAY FROM WHIRLPOOL PRODUCTS!!!

My dishwasher control board caught fire yesterday. Noxious fumes and black smoke with popping noises moments after starting it. Was glad we had not gone to bed and glad we were home when it happened. Would not shut off and the door was hot to touch. Had to turn off switch on wall.

Despite always using the designated (he) detergents and trying many different brands in appropriate amounts, this washer always leaves an ugly white residue on clothes. This happens all the time, requiring whole loads of clothes to be rewashed, sometimes more than once. This defeats the whole purpose of conserving water, which is reflected in our water bill. We also placed the laundry room on the second floor to make it easier for me with my disabilities. I am constantly having to climb the stairs when the machine gets unbalanced in addition to the extra loads from the residue. I was very excited to purchase this machine. Unfortunately, these feelings didnt last long.

This will be the last Whirlpool appliance I will buy. We purchased this Whirlpool refrigerator Model # ED5GVEXVD literally a few days over 2 years ago. It is a side-by-side refrigerator with shelves that are supposed to slide out, however, we have never used it in that capacity. The problem is that the plastic frames on every shelf, even the ones that do not slide out over the bins, have cracked in no less than 2 places on each shelf.We contacted Whirlpool over a month ago. The good news is that they responded quickly. The bad news is that they stated, It is unfortunate that you had problems with the shelves, but we are unable to do anything for you because it is out of warranty. If you would like to purchase replacement shelves, we could order them through their consumer parts department. This is such a crock. If it was one shelf, I could justify the possibility of it getting smacked or something overweight was placed on it, but every shelf? As I said, not a single shelf is crack free, including the ones that sit directly over the bins, which should have additional support from the bin construction.By the time I replace every shelf that is cracked, it will be equal to what I paid for this refrigerator 2 years ago, and it will net me maybe 2 more years of service. If I have to invest that kind of expense into it, the refrigerator will go to the recyclers and I will buy from another manufacturer, which will definitely not be a Whirlpool or Whirlpool subsidiary.The cracks were noticed early last month. The cracks are already getting larger. I will no longer allow my children to get anything out of the refrigerator since Im afraid that the shelf will crack, the glass in the shelf frame will break and we will have an injured child, which instead of reaching this website, I will be contacting a lawyer. I need to do something with this refrigerator, but with the economy, I cant afford to just keep replacing a $1,000 refrigerator every 2 years.This refrigerator does not get extreme use since it is the 2nd refrigerator in the house. The primary fridge has been in our house since 2005 and I wouldnt trade it for anything. This Whirlpool refrigerator, however, is poorly made. The materials that the refrigerator shelves are made from were just a poor engineering decision because it is not holding up to mild to moderate use without cracking.We purchased this Whirlpool appliance thinking we were getting a quality product from previous reviews we had read, however, this is obviously no longer the case with this company and seeing the complaints that I now see online. Someone would have to give me really compelling evidence to make me decide to ever purchase another Whirlpool appliance again.

The water dispenser tube cracked and split off near the dispensing end, making the dispenser unusable. Not a consumer repair, by any means. Refrigerator is only a year old. I had a similar parts quality issue with a Whirlpool dishwasher. I will never purchase another Whirlpool appliance, and will advise all to avoid as well.

To be fair to Whirlpool, I have contacted them but have not given them time to respond. I feel so strongly about this issue that I want to get the message about this company product out. About 2 years ago, we purchased a Whirlpool fridge, stove, and dishwasher. I have had so many problems with the stove (WFG540H0AS0) that it has pissed me off, actually. First, the knobs that control the stove top melted. MELTED! We had to replace them to the tune of $30.00 each and there are 5. Why would anyone use knobs that cannot withstand heat on a stove?! News flash, I cook on my stove. Therefore, there will be heat used. Second, the oven keeps shutting off in the middle of cooking my holiday meal. Of course, this made my turkey take much longer than usual. Today, it shut off in the middle of cupcakes. Third, the oven does ignite without turning it on and off multiple times. So we called the repair person who told us to replace the ignition switch for it. This helped for about one month. Then the problem started again. I just emailed Whirlpool and I will call them next business day. I am so disappointed with Whirlpool. I thought they had a good reputation for quality products.

I bought it 1 week 1/2 ago and cannot wash correctly the clothes in it, have to rewash 2 or 3 times and bedding? Forget it. Still is dirty. Water does not go over the clothes, it suck for the price I paid.

Ive only had my matching set of Duet Washer and dryer for 14 months when the noise got so bad that we could wash when we were at home. We would start a load and leave. I bought the Repair plus one and Whirlpool and said they would give me $599.00 to replace my machine. I cant buy one for $599.99. They said they replace when I purchased the warranty, but now Im told at 75% of its value because its between 1-5 years old. Now, Ive paid $300.00 for the warranty and will half to spend another $200.00 to replace it. Im frustrated and disgusted with Whirlpool.

One month after the delivery/installation of this new refrigerator, it began making loud noises when cooling the top refrigeration unit. After the 4th service call and replacement parts, the noise ceased for 3 months. The noise has returned and Im now scheduling the 5th service call for the same problem. Thank goodness I purchased the extended protection plan through Lowe’s when I bought my three new Whirlpool kitchen appliances. Whirlpool used to be known for quality and dependable appliances. That no longer is true. SAD.

This is the worst washer/dryer I have ever had. It is so damn loud that the neighbors can hear it. Water level is too low. Today the dial is making a buzzing sound. I have to re-rinse the clothes. It does not spin enough, have to re-spin again. What kind of energy saver is this, NONE. They said thats the way the machine is, loud, thats bull. No machine should be like that. I threw money away when I bought that piece of (you know what). Dont buy this machine. Consumer Affairs, you should pursue this product with Whirlpool and have them do something about it. They do absolutely NOTHING.

I purchased a three door Whirlpool refrigerator in August of 2014. Today I am having it repaired for the third time, each time for a different reason. I either bought a lemon or Whirlpool products have really gone downhill. Either way I will never again purchase a Whirlpool product. Between the cost of the repairs and lost food, I am debating about dumping it and buying a new refrigerator.

Last December our refrigerator began to freeze food - gallons of milk, bowls of food, and produce. I called Whirlpool: Of course the warranty had expired. It was suggested we turn the unit off back on to reset the computer. We did this for 2 or 3 months and eventually it worked properly. We were gone for 12 days, now the icemaker has stopped and all food is frozen. I called - they will send a tech for a minimum of $95. Read how many trips are usually made before a problem is solved. Cheaper and more logical to buy another unit from anyone but Whirlpool.

Purchased a Whirlpool WTW7800XW a year and a half ago. The left top of the washers glass pops up, making it impossible to use the washer unless I weigh it down. Apparently a screw has popped out to hold the glass in place. Whirlpool used to make a decent product, but thought I should pay them $129 for their time, just to come out and then an additional part fee. How about the 30 minutes I spent on the phone with no satisfaction. My time is also valuable. I gave them the choice to come out and replace the screw (which shouldnt have fallen out in the first place) or lose a customer. Fortunately, I have a husband that can repair it, but I am extremely disappointed that Whirlpool is now making substandard products. We are a family of 3, so its not like Im doing laundry daily. Am I wrong to think I can get at least 3 years out of a product?

Sounds crazy, but the outside of my stainless steel door is all dented. I live alone and one day noticed that it looks like someone body slammed my fridge. Is there air in the door panels that could be escaping or something like that? Anyone hear of this?

We purchased Whirlpool Oasis. The top loader washer and dryer 5 years ago from Sears. Both are scrap now. Paid high end money for these. Tub was changed on washer 2 years after purchased. Now looks like electrical control panel is gone. Oh well, Sears not really the problem because Whirlpool holds the monopoly on appliances. They are made to fail. Watch marketplace or W5 shows the tech men tell the story... You want to get screwed, buy a whirlpool. Hell I did.

Our Whirlpool Cabrio Washer is barely over one year old, and its getting increasingly louder (I cant hear the TV in the other room). I researched this issue and found this is a common problem with the upper and lower bearings. Check it out on YouTube; its easy to find. Whirlpool should buy these back! Is anyone aware of a class action lawsuit against Whirlpool regarding these pieces of junk?

LEDs on control panel started going out in four months. It’s a 400$ part. Under warranty but what’s going to happen in another four months? The range I had from the eighties was still working. You don’t get what you pay for anymore. Just excuses.

I have owned this Whirlpool Cabrio machine and dryer for almost 5 years. It has been a nightmare. I am forever getting it fix. Now its the notorious LD light, not draining, and it has actually drained, and the company I bought it from does not repair them due to so many problems. Got a plumber to look at it and got it to work.. This is after the company came, charged me 130.00 to tell me they dont repair it. I bought this machine because it was large and I have a big family, energy saver (no, it did not save as much as they claimed) and uses less water. The dryer is wonderful. But the 1900.00 I paid for them was not worth the price. I now have to go up and down my cellar stairs 6 times per wash to stop it, shake the hose, and restart it. A load of laundry takes close to 3 hours due to starting it over. I am gonna buy a Maytag which I use to have and take this to the junkyard. Thanks a ton, Whirlpool and I read all comments and they are ALL true.

Second time in 3 years our freezer/fridge has gone out. Same symptoms as last time, which was a bad motor. Repaired BY WHIRLPOOL. Completely useless. I don’t expect to have to replace a refrigerator every three years. Especially when I paid $$$$ for it to begin with. DO NOT BUY!! We will be switching brands. And as the installed items in our house start to go (yeah, they’ve already had to service an oven installed at the same time 3 years ago too) they too will be replaced with other brands. You’ve lost a lifetime customer! Shame on you Whirlpool.

My whirlpool Duet Washer has been repaired twice in three years for more than half the cost of the original product. Now it faces another repair--not worth it!Shouldnt a major appliance last longer than three years? Whirlpool will do absolutely nothing.

We bought a Whirlpool refrigerator, model ED5LVAXWSOO. Although we didnt need or want the ice/cold water dispenser, we bought the model anyway. We have never hooked up nor used the ice maker/water dispenser. As the refrigerator was powering up upon its initial start-up after delivery, we found that condensation was leaking from the ice maker on the door. Upon closer inspection, we found that the hatch cover was not sealed and actually jiggled around when the door was opened or closed. A service man came, had difficulty with the issue, but eventually said he fixed it. It didnt leak again for almost three years. Then the exact same problem. (Remember, the component is still neither hooked up nor used.) Apparently, the opening and closing of the doors eventually caused the same defect to reappear. Of course, since the warranty has expired, Whirlpool sees no obligation on their part. But the value of a product is not based on a limited-time warranty, but on how the product holds up. This has to be a manufacturing or design defect as it came from the factory broken, and eventually the same problem re-appeared even though there was no wear and tear on the component, as it is not used. These products are much too expensive to begin failing after a few years. I would caution buyers based on the product being delivered broken (wheres their quality control?), its lack of durability even when not being used, and the Companys disavowal of any responsibility beyond the limited warranty period, even though it is a recurrence of the original problem (which to me means that it wasnt properly repaired/corrected during the service visit). Whirlpool eagerly grabbed our hard-earned money, but delivered an inferior product made worse, in turn, by its sub-standard service and lack of accountability.

We have already filed a complaint but could not get any satisfactory reply. Our washing machine is not working properly & we are very angry with your service. It has created a lot of problem to us. Kindly do something regarding this.

It has been a great refrigerator that has lasted for years without repairs. As of today, it is a bit outdated but still functioning. I hope it doesnt break now that I praised it.

Whirlpool anode rod went bad in 2 months. Called Whirlpool, would not stand behind warranty. Had previous hot water tank (not a Whirlpool) in for 10 years with same well and water conditions. Also noticed Whirlpool hot water tank is not nearly as efficient on energy use. Overall, this is a very poor water heater and even worse customer service to not replace a part that was under warranty.

We purchased a Whirlpool Cabrio, top load washing machine WTW6600SW back in 11/07. Last week (todays date is 8/19/11), the machine sounded like a plane taking off when it spins out. When the local service technician came out this week, he said that the bearings are shot. Since the tub and bearings are all one part, we were told by the technician that the part and labor costs would be $379.99 to repair it. We originally paid $799.00 for the Cabrio, less than four years ago. Whirlpool would not even give us a concession of a new tub and bearing part as it was out of the 1 year warranty.

When doing any cooking on this range, there are ALWAYS brown or black marks on the white enamel. When I try to clean it using the methods recommended by Whirlpool, they will not come off and the top looks terrible. Using stronger things to clean it removes the finish. They state its not covered under warranty - I will not ever buy Whirlpool again... EVER! Buyer beware! Model #wfg510s0aw2.

I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have 3 daughters all in school age. When my old one finally quit due to tank failure and out of warranty, I went to Lowes and bought a 6 year warranty hot water heater costing around $600. Now I figured you get what you pay for RIGHT! WRONG! So about 2 years ago the pilot light started to just go out on occasion, a bit of an inconvenience but there was no default code warning me of any other issues. So typically we just relight it. I called Whirlpool to get help with this issue, but they wanted me to pay for a technician to diagnose the problem. Um isnt that what the warranty is for? I said dont bother. Im not paying $150 for someone to tell me what I already know. Ill just keep relighting it myself. So finally the pilot light goes out for the 100th time but this time I go to reignite it and BOOM! It sounded like a twelve gauge shot gun going off in my face! Then it flutters flames into the chimney of the hot water heater. Scared the crap out of me at first. But it finally stopped and run fine. Well Im laying in bed a few nights later and woke up to a loud thumping noise, I go down stairs and it stops. The following day Im in the kitchen and THUMP THUMP THUMP BURP BURP BURP. Run over to the hot water heater closet and theres the flames shooting out of the gas valve into the hot water heater then BOOM! Its out! The valve unit finally took a crap I guess. I call Whirlpool again to get my warranty - this time it definitely needs to be replaced. So the guy tells me the parts are covered in the warranty but a technician needs to look at it first and the technician Ill have to pay.. Excuse me but what the ** did you just say? I have to pay for a technician to look at your failing part? No I dont think so! Just send me the part - Ill replace it myself. Im a millwright electrician by trade. I specialize in power plants and refineries. Im sure this little gas valve wont be a problem. I spoke with these idiots on a Friday and he said I could have it ground shipped for free and it should be here in 5-6 days or pay extra for quicker delivery. What the hell did he just say? I could pay extra for quicker delivery on Whirlpools faulty part? ** whirlpool should be saying Well have the part overnight to you.Now since it was a 3 day weekend theres no sense in me paying $40 to have it delivered 3 day because it still wouldnt arrive until close to the five day. So I just looked to see where my damn part is because it shouldve been here by now according to the guy on the phone. NOPE! Its set to be delivered in 5 more ** days. DONT BUY A WHIRLPOOL PRODUCT. THEY DO NOT PRACTICE ETHICS.

We purchased 6 six appliances for our home just over one year ago. The initial problem with the washing machine literally took ten home visit to resolve with the final solution being total replacement. Far too many days away from work. The laundry appliances have a loud beeping noise that goes off with the slightest contact, annoying and designed to be eliminated or muted. Today we discovered that the water filter in the fridge is single sourced at over $50 with shipping, which seems usurious at best. Will look elsewhere for the next house/purchase and NEVER buy from this company, including their other brands...Kitchenaid, Maytag, etc.

I have a Whirlpool double oven. When I attempted to use the self-clean feature according to manufacture instruction, the bottom oven stopped cleaning in the middle of the cycle. I had a repairman out and he replaced the thermal fuse in the back of the oven. It cost $85. I didnt attempt to clean it again for another few months since I dont use the bottom oven often. When I did attempt to use the self-clean feature according to manufacture instruction, the same thing happened. I called the repairman and he said that the thermal fuse would blow every time I tried to clean the oven, because of the way the oven was manufactured. I contacted Whirlpool and they were not at all helpful. I intend to contact them again.

It has needed a new motor, new tub assembly, and about six other repairs. Now the heavy duty tub just thumps around and I get an uneven load message, even when running empty. It is the worst single machine I have ever purchased, with the possible exception of the Whirlpool matching dryer, which lasted about three years.

0 stars. The refrigerator coil keeps freezing. There seems to be no defrosting, there is no element to do this so it freezes every 5-6 months. No warranty. I bought it as is but seems to me a function it should have isn’t working. They should fix them. Ill guess it’s just business, hope theyre ok with St. Peter’s showing them the way down to hell while he’s saying it was just business.

I purchases a Whirlpool 32 Cubic foot 3 door refrigerator in stainless model WRF992FIFM back on November 29, 2016 from Costco. I noticed that it was not making ice and that the refrigerator was around 50 degrees. This was on October 21, 2017. I called Costco and they contacted Whirlpool who sent out a service person on October 25. I am still without a working refrigerator and it is November 9, 2017 as I am told that a circuit board needs to be located.I have called both Costco and Whirlpool and no one seems to be worried about it. I was told by Whirlpool that if a part is not available by end of day Friday November 10 that I will be considered for a replacement. Considered really? I have never experienced such deplorable customer service on both Costco and Whirlpools part. It appears that this model is a lemon as there are large numbers of complaints on numerous websites. I asked for a refund due to the bad reviews and lack of parts and was denied. I will call on Friday for an update.

Purchased new Whirlpool 2-door, side by side refrigerator from Standards store in December 2010 for close to TT$10,000. For 2-3 years, it made a very loud noise. Each time it cut off that disturbed my peace and quiet. I complained, to no avail. In early 2015 or thereabouts I began experiencing severe warming problems in the non-freezer compartment and, since that time, I have suffered large losses from spoilage. The warming coincides with over-freezing (icicles, thick frost formation and whirling, dense cold air) in the freezer compartment and icing up of the vents in the non-freezer section. Moreover, the cool air flows from the top vent only when the freezer door is left open. Since that time Ive only been able to marginally cool the non-freezer section by unplugging for up to an entire day, at least once per week. I believe this is a manufacturing flaw rendering the non-freezer section not fit for its purpose although it manifested itself sometime after purchase. My prior experience with another brand has been totally different (13 years and still working). It is totally frustrating. It is also unsafe since spoilage is sometimes difficult to detect. Here, we have to deal with the seller and that is often a hopeless situation, particularly outside of the warranty, as has been my experience with another household appliance. Ive been advised by independent technicians who reportedly have encountered this problem that the solution lies in boring a hole connecting the two compartments which then enables efficient cooling of the non-freezer compartment. Quite frankly, I would like to have the refrigerator replaced despite the fact that it is outside of the warranty.