We bought 2 Whirlpool refrigerators for our new home 5 years ago. The first ice maker died 2 years ago at 3 years old. The second has now died this month. We called the repairman in who told us that Whirlpool knew there was a problem with their ice makers, but because they did not cause fires, they were not recalled. We paid $480 later for items that should last at least 10 years, not 3-5 years. We will never purchase another Whirlpool appliance and neither will any our family. A company with this level of ethical behavior that knows they have a faulty piece of equipment and just chooses to do nothing does not warrant my business.

I purchased (from Lowes) a Whirlpool water heater in 2010 unaware of the recall and problems a lot of customers were experiencing. I have changed (6) thermocouples the most recent yesterday 2-10-2014. The heater still does not work. Is there any compensation I can receive at this date. If Lowes were aware of the problems with the heaters, how can they still in honest sell these water heaters to the public.

Had the entire kitchen remodeled. We bought a Whirlpool Gold French Door refrigerator from Sears, did not buy an extended service contract. The refrigerator has NEVER made an ice cube. The water dispenser in the left door sometimes works, mostly not. The fridge freezes the food inside, temp. set at 41°F. The entire ice maker has been replaced, several valves have been replaced, a service company rep. tore the back off the fridge, found some insulation misplaced, said he repaired that. We have been very patient. Three repair companies have been sent out by Whirlpool, two said the refrigerator CANNOT BE REPAIRED. Whirlpool told me the only resolution is repair.Whirlpools Customer Experience Center is a joke, they do nothing but try to schedule another repair call. Tell you how sorry they are about your problem but do nothing to solve the problem. Carefully trained to give you the BIG runaround and nothing else. You never get the same person twice or the same city twice. Patients exhausted. Calling my lawyer. I would strongly advise anyone needing a new refrigerator not to buy a Whirlpool product. You should also check the list of other brands they make, there are several. I wouldnt buy them either. Buy a fridge made in Japan by a Japanese company. They get it right and know the Quality Process.

Bought a new side-by-side in 7/2020 from Lowes in Keller, Texas. Salesman won me over with the buy American pitch claiming if the need ever arises for parts I would be far better off than with LG which orders their parts from South Korea. I bit, and bought, and now regret. The refrigerator dispenses water randomly and I must keep a glass under the dispenser all the time and empty it when it gets full. Under warranty they say! Well here it is September and after being on hold for an hour each time (6 times as of today) I attempt to get help they tell me that the part W11293378 is not available and will not be made until after this month? BEWARE this brand. This is a poorly ran company and buyers would be better served to look elsewhere.

Good Morning. We recently built a home with Pule in Nexton, which is located in Summerville, SC. The appliances we chose came with the dishwasher, stove and microwave. Everything other than the dishwasher has been doing great, but as for the dishwasher I am extremely upset...we are newly weds and received two nice sets of glass and at least 12 of them have been broken in the dishwasher. Please advice.

Cabrio washer lid warps twist and cracks the frame. Not a proper lid design apparently.

Whirlpool Cabrio Platinum Washer - I have a 2 1/2 year old washer that has been serviced twice. This week 10/2/14 the service technician informed me that we had a bad tub bearing. The bearing failure caused a leak which corroded the rotor & stator. It was more cost effective to buy a new washer than to repair our unit!!!! Ive never heard of a washing machine needing to be totally replaced after 2 1/2 years. Any ideas how to deal with Whirlpool?

I purchased a Whirlpool refrigerator with an ice maker exactly 2 years ago. It stopped making ice. I called a Whirlpool repairman and he said there was a leak in the freon tube. I should get a new one. I did, am trying a basic GE with icemaker.

We will never, I repeat, never buy another Whirlpool, Kitchen Aid or Maytag (other than the Maytag dishwasher) product again. After just two years on the Cabrio washing machine, the bearing on the wash tub began to go out. As it was out of warranty, the cost to fix was greater than just buying a new machine. This was a known problem and Whirlpool failed to remedy the problem. Based on this experience, we went with an LG as a replacement. Before you buy anything, research it.

My family purchased a newly built home from a reputable homebuilder on December 21st 2019. On the first week of January 2020, we noticed that our upgraded Whirlpool dishwasher, model #WDT730PAHZ0 was shutting off mid cycle, resulting in dishes remaining dirty. The technician gave us an estimate of nearly $500 for replacement of pump motor assembly. He also informed us that this particular model is well known for having this defect. We are requesting that Whirlpool stand behind their reputation for producing reliable high quality products by replacing our dishwasher.

Unfortunately, I can not rate this machine LESS than one star. I would rate it ZERO. We purchased the Whirlpool Cabrio washing machine model WTW7800XW0, 2 1/2 years ago in 2011. Since that time, we have had nothing but trouble from this machine. The machine basket gets off center when you have heavy items in there like jeans or a large load of towels and just stops working until you raise the lid and even out the clothing in the basket. If you wash something like a throw or a set of sheets in it, they get all twisted and wrapped around the thing in the center and end up in a big mound. We have had the glass top lid replaced on this machine TWO times over the last 2 years because the plastic frame on the lid around the glass cracked and broke and became warped in a raised position. This caused the machine to stop working because the machine will not wash clothing unless the door is locked down, and the door cant lock if the lid is cracked and warped and broken. So you have to set something heavy on top of the lid to get the lid to lock so you can wash a load of clothing! TWO times we have had repair people out to our home to replace the lid and now the lid is cracked and broken again, for the THIRD time! This is THREE broken lids in just over 2 years. Unacceptable!! The hinges on the lid that attach the lid to the machine are also rusted. This rusting has happened on all the lids that we have had replaced in the last 2 years. I will never, NEVER purchase another Whirlpool product again, EVER. Their products are inferior quality and JUNK. We have the Whirlpool dryer also to match the junk washing machine and the quality is just as bad but we are living with it because we have no choice right now. It takes 2 hours to get a load of clothing dry and forget drying jeans or towels; it takes forever! Whirlpool makes a dreadful product and their customer service is even more dreadful. =(

Bought it May 2019 and till now 3 times it failed and every time it takes 3 weeks to fix. As someone mentioned the Technician never sent with the possible parts and it takes another week to get the part. Whirlpool refuses to replace the bad product. I will never recommend this product to anyone whom I know want to buy a washer.

Bought water heater from Lowes in 2016. 4 days ago I came home to find water all over garage and a burnt smell coming from the water heater. Whirlpools warranty department is absolutely horrible. I spent 3 days sending pictures of the water heater, circuit breakers and water on garage floor with cc sent to my husbands email account and mine. Each day I would telephone the warranty department and told that they never received pictures and they couldnt do anything until they received the pictures. I asked for a supervisor who wouldnt even come to the phone. Both my husband and myself received the pics and email just fine. A representative said they have firewalls and things attached so that they cant receive attachments and downloads. So I sent directly from my phone and they still claimed they never received. They refused to give me contact phone numbers for supervisors. Out of frustration I called the Lowes store where I purchased and a store representative spent 4 hours making phone calls trying to help. She was completely frustrated as well. I was told even though there is a 6 year warranty, I am to pay parts and labor and that the repair company for my area that Whirlpool utilizes doesnt even deal with Whirlpool parts so that whatever is needed would have to be ordered! Im on day 4 of no hot water, this is absolutely ridiculous. I will NEVER buy another Whirlpool product! This product was installed by Lowes and inspected by the state, not a DIY!

You cannot control anything on this machine. You cannot pre-fill to dilute detergent- you cannot choose temp because what you choose is changed by the machine (manual). You cannot choose your own combinations of temp, water volume, and timing. Once the ** thing starts you cant change anything, like the setting you wish to use. Do NOT BELIEVE THIS IS ENERGY EFFICIENT. There is a REASON that this machine has a 2nd rinse. It is because so little water is used that it does not allow soap, lint or dirt to have anywhere to go but back into your clothes. YOU have to trick it out to get enough water to actually get some loads truly wet. EVER! You stand there like an idiot opening and closing the lid just to get enough water to dilute the detergent. You cant pre fill and then add your detergent because, it needs to sense your clothes load. Wont fill with the lid open. You cant rinse the detergent cup out. You only get to do what Whirlpool already knows about your needs. Oh & lets not forget the spin cycle. When you open the lid, large items like sheets will look like a pancake made from one of the sheets. However underneath will be a tangle of the rest of your wash worthy of a Gordian knot. You can yank your shoulders out trying to dislodge the clothes. Spin yes, I guess it did, I just didnt need permanent press wrinkles. And thats if you CAN actually open the lid. For some idiopathic reason the lid may be on lock. Good luck with that. Most often, youll find no reason that you can discern like an unbalanced load or as the booklet suggests, you havent figured out how to load a machine. I hate the design of this so much that I called the company and they said that they would send a repair man out to see if its working. Whats he going to do? Run a couple of washes and say hey thats how they design these things? They will not replace it. They do not stand behind their products. You are stuck with bad design period.Describe Yourself: Frequent User. Service/Delivery: It came with a big dent in the dryer we bought with it. Installer dudes crossed the hot with the cold. Whirlpool will not stand behind the products they make & they make lots of the brand names. So they figure they can just do exactly what they want and youre screwed because even under warranty, theyll only fix the mess of engineering they designed in the first place. Bottom Line: No, I would not recommend this to a friend.

The freezer has never been able to produce ice cubes, so, took the ice cube maker out, and bought plastic ice cube trays. Not what I paid for, but it’s cheaper than having to buy another fridge.

Sounds crazy, but the outside of my stainless steel door is all dented. I live alone and one day noticed that it looks like someone body slammed my fridge. Is there air in the door panels that could be escaping or something like that? Anyone hear of this?

I bought a complete kitchen set of the Whirlpool Gold Series Appliance from Brand-Smart in 2/2013. The first problem I had was the compressor on the refrigerator. It started making a noise & stopped cooling in 04/2014. I called Whirlpool and they said there was only a year warranty on parts and service. I was not notified that I could get an ext. warranty. Therefore I will have to pay for the repair. I called a service tech out and he said I needed a new compressor, total cost 255.00. Then in 11/2014 it started making the same noise & stopped cooling another $255.00. Now its doing the same thing. It needs another compressor, will cost me $255.00 more! A total of $765.00!! And I have only had the refrigerator 2 years 2/2015.

I have had my Whirlpool gold series dishwasher for approximately 10 years and it still does a great job washing my dishes. Recently, I found out if I forget to put a dish into it I would have to start the dishwasher all over again rather than it taking up where it left off. Also, the interior is badly stained and unable to clean it.

We purchased a Whirlpool Duet machine in September 2010. About a year ago, I started noticing tears and stains on clothing. Luckily, it was always on a washcloth or blanket, nothing special. Last week, it tore a 3-inch hole in my good jacket. I was not happy! My husband and I checked inside the drum and all around the seal. Neither of us found any rough edges. I thought if I called Whirlpool, they might have had a recall. They assured they had never heard of this problem. REALLY!!! Just look at all these e-mail complaints. Back to the old top loading - basic wash machine. Definitely not a Whirlpool!!!

The door broke down twice and taking months to repair. We bought the model WMH53520cb in 2017 April and since then we had issues with the door. Even the door is closed the microwave doesn’t turn on. The latest issue happened on Jan 2018 and still not been repaired. Seems like they are waiting for my one year warranty to expire.

I am a Licensed Plumber in Oklahoma, have been for 25 years. Our company will no longer work on Whirlpool water heaters, heres why. I diagnosed a water heater that the pilot would not stay lit, the thermocouple was bad. Whirlpool Tech Support told me to go to Lowes and buy the parts and send them the receipt and they would reimburse me. The customer was furious that I charged them for the part and I told them when I got reimbursed, I would send them the money. Well, I not only never got any money from Whirlpool but I never got paid from the homeowner who was mad at me and I didn’t even sell it to them. Beware, buy Rheem.

I purchased the Whirlpool Gold OTC microwave model #GMH6185XVQ on November 29, 2010, and it was installed on December 26, 2010. After 18 months, the Magnatron went out. Its just me and my husband, and we eat out most of the time. So, it wasnt used a lot. I called Whirlpool, and Sherrie could only say that she feels my frustration. No, she doesnt. She has no idea. I just purchased $4000 worth of Whirlpool appliances, and now, I have no idea if they are going to last. It is a piece of junk that I paid good money for. In this day and time, we have to watch what we spend. I think Whirlpool should be a stand-up company and admit to taking our hard-earned money for a piece of junk. Dont they realize that its going to hurt their business.

My last fridge leaked all over the floor. Mice were living in it also roaches. My landlord didnt believe me though Ive shown him several times. He didnt want to spend the money. Luckily his wife came over and saw how bad it was so she got a new refrigerator for me and it has been a blessing ever since. It is just the right size for my apartment.

Whirlpool gold series refrigerator - We obtained this appliance in 2013. The ice maker stopped making ice. Later on it began to make super loud popping noises. Stops cooling, doors are rusting, drawers are broken. We do not have extra money for costly repairs. The Whirlpool brand was worth $2500 and the letdown priceless. Do your homework before purchasing a Whirlpool!!

I would like someone to explain to me why the control panel I.e. brains of the dishwasher which is around water is so sensitive to WATER. My daughter is the owner of the house and purchased this dishwasher last summer (2016) and within weeks we were having issue with the sensors. This supposedly was not covered under warranty (it was a WATER ISSUE). So now a dishwasher which cost over 700.00 is a door stop!! Where is people’s common sense... yes Im over 60 years old and very frustrated with the money that was spent for such an inferior product. Imagine having a dishwasher sensitive to water. The people who made it should give their heads a shake. Frustrated grandmother.

Whirlpool Dishwasher model # WDT720PADB. Replaced an old Maytag that was 12 years old; cleaned great but finally the pump gave out. From the first day that we cleaned dishes with the new Whirlpool, the dishes were not as clean as the old Maytag and totally wet even when the heated dry cycle was on. Repeated calls to Whirlpool customer service and two technician visits and still the same results. We end up drying every load by hand. Now after 14 months (two months out of warranty) only the silverware wash jets are working with all other zones inoperative. This machine is a plastic piece of junk and all it takes is one look at the cheap construction and components to say that Whirlpool engineers are competing with the Chinese made brands. This boat anchor is going to the curb tonight! Never again will Whirlpool get my business!

Whirlpool Cabrio Elite Top Loading Washer Model WTW8240YW - I add my complaint to the roughly 2000 others about this machine and Whirlpool. Two months after the warranty expired the machine started making a loud noise on the spin cycle. I called a repairman and he said it was the main bearing going bad and this was a common problem with this model. He recommended buying a new washer rather than repairing the unit because the cost to repair was greater than what I paid for the washer. I called Whirlpool and all they offered was to send a repairman at my cost. This is terrible service for a documented problem that they have. I will buy a new washer but it will not be a Whirlpool!

We got a DEAL for this nightmare for nearly $700 back in 2014. Nothing but problems. Constantly finding plastic pieces at the bottom... some identifiable; others not. They are from the cheap parts within. The control board lights (all but 1 works) went just after the 1 yr mark. We are now having to replace the top Rack Adjuster (MORE CHEAP PLASTIC), as it has been barely hanging on for the last year and a half... constantly fighting it, as it would drop all the dishes if you moved it wrong.Now, the water is not draining at all... period. We clean this religiously - always rinse dishes completely, use rinse aid, never stuff dishes. Today we find a random plastic piece, which we are now trying to identify. NOTE: we dont put plastics in the dishwasher. So, today a new plastic piece and major drain problems. We are in the market and purchasing a new French Door Refrigerator and Front Load Washer. Will NOT be going with anything Whirlpool. Not much better these days, but this name has a big RED NO for us. Made it even worse when we contacted for help after that 1 yr mark. NO HELP AT ALL.

I am very upset with this company. I bought my fridge two months ago from Sears. The fridge is leaking water and Im having a lot of problems with the freezer and the ice maker isnt working at all. Ive been trying to reach the company but they always leave me hanging in the phone and never answer and keep hanging up. I am very upset with this company. I wasted a lot of money for nothing. Please people dont buy fridges from Whirlpool and dont waste your money.

I was very excited about the performance of the washer as far as reduced water usage and reduced electric usage. After about 6 months though, I couldnt figure out why a lot of clothes, sheets and drapes came out with streaks on them. Very expensive to replace! Of course, the business I bought them from tried to get me to buy all types of fixes that had nothing to do with the problem and therefore couldnt answer me why this was happening. I am not crazy about a lengthy lawsuit. I am crazy about hoping the washer dies so I can go back to a less fancy washer that did the job better than this expensive monster!

First three months, the main water gasket broke. Thank you for lots of water all over the kitchen. I pulled the washer out to inspect the cause, wanted to see if it was house plumbing or dishwasher. The hose was hanging off the bottom of the machine. During the 45-minute call, I got in my car and drove to plumbing supply and applied a new hose clamp. The next day, a free service call, the repairman said it was the second one this week, Thats just what I would have done, but would not put the machine back. (void the warranty, finish work, etc...not sure how he would have serviced the machine if I did not pull it out for him). A few months later the wheels on the top shelves give way/fall off the rack, so we have those replaced. As soon as one is replaced, the other side falls off... Now, approximately 14 months into installation, the dishwasher does not work. The control panel is flashing and will not start. What a runaround with KitchenAid. We were told there was a recall on the hose clamp (we never got one). We cannot have the control panel worked on until the hose clamp is certified... That will take a week. Then we can call back... What a hassle. We bought this expensive product on good reviews. We are most disappointed. There is very little concern for making the product good. Its incredible that so much can go wrong in such a short time of limited use. Once/day... The hose clamp is just poor engineering. The rest is terrible quality and support

Stainless steel, easy to adjust, cools very well installed in a RV instead of standard RV fridge. Took a little bit of carpenter work to make Whirlpool fit but well worth the effort. The only problem I have with the fridge is that whirlpool wont honor the warranty because it is installed in a RV.

I purchased this heater in 2009. I have had so much problems with the pilot staying lit or the thermocouple. Had to have that changed, have to clean under heater monthly. I have called Whirlpool numerous times because the pilot light goes out. Now I have a problem with it staying lit. Whirlpool tells me I have to pay for service labor. They sent out a technician who broke the igniter and I am being told I have to pay labor cost to have this fixed. THEIR TECHNICIAN BROKE THE IGNITER BUT THEY WANT ME TO PAY THE LABOR COST TO FIX WHAT HE BROKE. I have had it with Whirlpool. This heater is a piece of garbage as far as I am concerned. I am tired of having no hot water.

I bought the #1 rated Consumer Reports recommended Whirlpool Gold fridge 15 months ago (how convenient their warranty stops at 12 months). The control board has already gone out, lots of ruined food and ruined perception that Whirlpool made good products. I will avoid buying anything they make again. When repairman was taking it apart, I saw Made in China stickers.

I purchased a Whirlpool Cabrio set 3 years ago based on their brand reputation and consumer reports. It has been a terrible experience since the moment the warranty expired. First, about 1 month after warranty expired, I had to replace the main electrical board. Then about 3 weeks ago, the drain pump failed. I purchased the $110 pump and installed it myself. Now this week, the spin cycle sounded like a jet engine. I took it apart to find that the bearings were shot on the drive shaft. I figured, well it is just a wear item, understandable right? So I went to order parts and got told that I have to order the whole outer tub for $250 with shipping! For some bearings! I called Whirlpool directly and was given no explanation other than Call some parts distributors. They may be able to help you get the bearing separate, but we dont do that and there is nothing that we can do. Amazing. I equate that to having a faulty brake on my car and being told that I have to replace the whole axle!Fortunately, the washer never really did a great job. It was loud and tore clothes up, so the decision to part ways was not too difficult. I have the list of brands they make and will be sure to never buy another. Im selling this one for parts. Im sure there are others out there that will need a pump and control board soon!

Do not buy a Whirlpool refrigerator. Worst product ever. Literally broke within 3 months. Needs a new compressor and evaporator. They will not exchange the product and the parts are on back order for 3 more weeks.

Whirlpool and their extended warranty is a ripoff! I bought a Whirlpool refrigerator not even two years ago. It has stopped working 4 or 5 times, causing us to lose all our food. When it is working, it makes an awful noise. I have renewed my contract with A&E due to the fact that the frig is a lemon; which A&E is a joke as well. I contacted them 2 weeks ago about the frig not working again. They stated they could not come until Sept 18th, a month later. Come on. Really. They are a ripoff as well as Whirlpool appliances. False advertising is against the law. I also contacted the merchant where the frig was purchased in Hazlehurst GA, who does not care one way or the other. If whirlpool was as great as they seem to think their appliances are, they would replace this lemon in my kitchen. We are elderly and are not able to keep dealing with this issue. I would never ever recommend a Whirlpool appliance to anyone. As a matter of fact, I will tell everyone I know not to purchase one; due to the way your company has treated me and my wife.

Whirlpool Gas Range model GW397LXUB1 is a lemon. We bought our house new in 2008, and it came with Whirlpool Gold package appliances. Within a year, the console buttons quit working for the oven, and we had our warranty fix the console. Within another year, it happened again, and then again last November and now again this week. This range is obviously defective, yet the only solution was to buy for $350, a one-year warranty from Whirlpool. I asked if they had any sort of redress or rebate if we bought another unit, which they reported no. So I looked online for other people who have had similar issues, and counted at least 75. So this company knows they sold defective units, but wont stand behind them without substantial cost. All this simply assures me is that Whirlpool is NOT a stand-up company, and I can assure you that Ill never purchase any product from them again.

Our Fridge has totally died at 16 months. The warranty was only one year. The customer service folks said online they might help, but we did not receive any response after two emails sending the make and model and serial number. An expensive fridge should last longer than this!

3 months after warranty the oven will not stay on. I will stay on for only 20 minutes then it goes out. It clicks but will not come on. I can only use my oven for backing biscuits but cannot bake chicken or meats.

I have had a lot of washing machines in my life and trusted that Whirlpool would have good products. Well, with this top-loader, I couldnt be more wrong! I have never had a machine that just sloshes clothes around - at best - leaving them just as dirty! Our water bill has greatly increased on top of that - I AM SO VERY DISAPPOINTED! Unfortunately I cant return the bad merchandise since I bought at a Scratch and Dent store (just a dent on the outside does not interfere with performance...).

I have a front load washer by Whirlpool and a motor stopped working on the drain. When I called them, they told me it would be $200.00 for the part. I dont understand why they dont stand behind there product. What can be done to make these people fix there stuff? This is there product, if they cant do it right, then find a new job!

Bought these Whirlpool Cabrio Platinum combo about three years ago, nothing but junk from the get go! Washer never gets clothes clean, towels always come out smelling mildew and sour no matter what liquid soap you use Tide, Gain, whatever same results. Plus always mold coming from inside tub and yes we use refresh weekly and wash it out on refresh setting. I’m so tired of our towels smelling sour but can’t afford to buy new washer and dryer living on fixed income. If I could these would be in the recycling yard now. From everything I’m reading all new H e machines are crap and energy efficient my foot. I wish for my old style washer and dryer. WHIRLPOOL YOU HAVE LOST A LONG TIME CUSTOMER!

I purchased a Whirlpool side-by-side refrigerator from Lowes for $1,100. It arrived missing a shelf. Last year, the warranty expired and the ice maker mysteriously failed. Next a drawer slide failed. Next the lights, both of them, failed. I was offered a service call, the estimate $300+. Next, the ice bucket bottom broke and filled the freezer with cubes. Next another drawer slide failed. Whirlpool makes an over-priced, poorly engineered, poorly made product and Lowes sells their products without any care for their customers. I will do my best to warn anybody who is interested that while Whirlpool used to be a good company, it has degraded into producing junk and trading on a once storied reputation. And Lowes touts these products without any interest in its consumers.

They will not honor the extended warranty on their fridge which Ive had for less than three years which will not defrost making me lose thousands in spoiled food. Extended warranties are contracts and this company should be penalized and shut down for fraud.

Whirlpool Cabrio Washer WTW6200VWO & Cabrio Dryer WED6200SW1 - My Cabrio washer ties clothes in knots but the big issue is that if it goes to UL (uneven load). There is no alarm. Washer stops all operations except one. It fills up over the top, all over the rec room, out the door and down the street until someone alerts me! I run down, hit cancel and it drains. I unknot the clothes and start over. Then I mop up! Help! My Cabrio dryer has been through four door latches and I finally realize that the issue is that the latch and the protruding part do not line up evenly. This breaks the latches. Help!

We have had our Whirlpool for 6 months. It doesn’t always keep things uniformly cool. Oftentimes some items are frozen while others are not. The water dispenser button leaks in a dribble down the front of the fridge after each use. The drawers do not move easily when they contain a moderate amount of food. The freezer works great. All in all it does a decent job but I definitely wouldn’t consider it one of the best.

I will never buy a Whirlpool product of any kind. I bought a gas stove and its a piece of **. Won’t even light. Only way to start it is start boil then switch over to bake then it wont light. So please I ask that you make a product thats worth buying.

I purchased a very expensive Cabrio top-loading washer thinking I would never have to worry because supposedly it’s the top of the line, right? Well, I have it a few years; the first week they replaced the basket because it was ruining my clothes. And then I had to replace the pump because of a coin getting caught and putting a hole in the pump. Really? What the heck? Now the basket is all shredded at the top. Obviously that isn’t right, so what do I do now? Replace the basket again? Who gives them the right to charge so much for a piece of junk? Plus, it’s supposed to save on water, but I feel that the clothes don’t really clean well. They hardly feel wet coming out of the machine.

Washer is very mobile. Dryer does not dry. Refrigerator temp is never correct. After reading complaints, I firmly believe you know what the consequences of your products. I would never recommend Whirlpool again. I have used Whirlpool products since 1970 and always had good appliances. Your new products are worthless and you are spending more money on legal protection and lobbying than making a worthy product that actually cleans clothes and cools food. You are charging thousands of dollars for a worthless product and paying thousands of dollars for legal protection with warranties written to excuse your worthless product. Put your money on improving your products.

We purchased a Whirlpool dryer almost three yeas ago. Its a front load, steam dryer--or WAS should I say. Almost a year ago, I was unable to calibrate the control panel (in other words, to change the cycle). Ive been advised by the tech that I need a new control panel $200. Really Whirlpool??? A $500 dryer that lasts two years?

I bought this Whirlpool dishwasher 3 years ago and the first time I used it I was completely blown away. We can run it at night and never hear it. The first time I turned it on I had to go back and check it to make sure it was on.

Whirlpool Cabrio Model WTW6500 - I ask all of you to stay away from the Whirlpool Cabrio sets. I have spent hundreds of dollars trying to fix my washer. I just spent $260 for a computer board. Now it stays on rinse cycle. So now I need the motor sensor harness which is another $90. Service call $80 x 2. So, now I am going to take the computer board back and get my 260 dollars back. For the cost of $400 to fix this washer. You can go and buy a new one for around $400. Then, Im going to the lawyers to file a class action suit against Whirlpool. So, owners; be looking in your mailboxes for a class action suit against Whirlpool for those who own the cabrio set. Im tired of having to deal with whirlpool customer service. Maybe, whirlpool should think of having their laundry made back in America.

I called customer service because my pilot light would not stay lit on my 2005 Whirlpool water heater. I was told that I needed to install the upgrade kit and that the water heater was malfunctioning because of a lack of air and that it needed to be cleaned at the bottom. I paid for the shipping of the kit although I believe it is called an upgrade or conversion kit versus a recall for this water heater to save money and to get the consumer to pay for replacing defective parts. A certified technician installed the kit but the pilot light would not remain lit. He replaced the thermocouple, although new parts had just been received. This did not help either. The technician and I called customer service, which didnt resolve the issue. I also asked for a manager who would only agree to send out another conversion kit. There are three years remaining on the warranty but I am being told to keep replacing new parts with new parts until it works. That is unacceptable. Also, I was not informed that my problem is a recurring problem with this Whirlpool water heater that I purchased at Lowes.

Ive had it with Whirlpool products. I am now getting rid of my third Whirlpool microwave in just eight years. Every one of them had the same exact problem and Whirlpool continues to deny there is a manufacturing defect. Each of them developed a hairline crack extending through the bottom screw of the door handle to the glass on one side and the outside door frame on the other. They will do nothing about it and claim it is just a coincidence. No more Whirlpool ever!

We have always bought whirlpool appliances, and trusted the name. We can put a man on the moon but we cant build a reliable bottom freezer refrigerator. My previous refrigerator was whirlpool. 19 yrs old when it went out for a new whirlpool bottom freezer fridge, 2014 Jan. 14 months after purchase, no warranty. The temp in freezer and upper compartment would increase and stop making ice. At first, we thought it was the icemaker. Repairman NOT FACTORY TRAINED, THIS IS VERY IMPORTANT.. Came and looked at it said, yep, icemaker. Plugged it in after 4 days. Just like brand new - making ice, not the icemaker. About 4 days later same problem - temp increasing. Called the store where we purchased it, sent the same repairman. He said it was a cooling fan. This went on for 2 months trying to figure the problem. Well, we cant rebuild a refrigerator out of parts it doesnt need, so we called a FACTORY TRAINED TECH who diagnosed the thermostat and defroster in the bottom of fridge taking two screws out and pulling bottom freezer out. It was iced up. Cost to fix it - 522.00. So I called whirlpool corp., explained problem. They agreed to pay for parts if we paid labor, 100.00. This is doable. However, if we continue to have problems after this, we will purchase a top freezer fridge, no ice maker because they constantly break down.

Help? WP Gold double convection wall ovens WOD93EC0AS rated very high by Consumer Reports installed end of February. Monday April 6, fan in top convection oven came on suddenly while oven not on. When I tried setting a baking temperature in top oven to see what was going on, message read This function is not available. After about 15 minutes the fan went off, and I could use the oven. Worked well Tuesday and Wednesday. Oven not used again this week, but this evening, Friday, same thing happened again. Process has been repeated several times with fewer times between fan turn on. Have turned off power to ovens until I can get a repairman. Has anyone else had this experience or know what the problem is. Have been reading about the problems with WP ovens. Wondering if I need in addition to Home Depot Warranty the one from Whirlpool as well. Had Bosch convection ovens for 12 years then self-cleaned and thermostats went out and cannot be replaced because parts no longer made or available through any supplier. Said I would not buy Bosch ovens again because the parts became unavailable even sooner. What a mistake. Apparently self-cleaning element blows a lot of ovens thermostats and/or circuit boards. Loved the ovens and had only one repair after the ovens were one or two years old. The Bosch dishwasher is same age and still working great and usually cant even tell it is on.

Second time in 3 years our freezer/fridge has gone out. Same symptoms as last time, which was a bad motor. Repaired BY WHIRLPOOL. Completely useless. I don’t expect to have to replace a refrigerator every three years. Especially when I paid $$$$ for it to begin with. DO NOT BUY!! We will be switching brands. And as the installed items in our house start to go (yeah, they’ve already had to service an oven installed at the same time 3 years ago too) they too will be replaced with other brands. You’ve lost a lifetime customer! Shame on you Whirlpool.

My Whirlpool Cabrio Washer is less than one year old and quit working. Sears was supposed to come out and fix it (I even have the extended warranty till 2014). Service never showed up; when we called, they told us we had been rescheduled. Here it is the rescheduled day time slot and they still have not arrived. Im getting the runaround from them and I am supposed to be grateful because they gave me a $75 gift card for my inconvenience. Im on hold with Whirlpool because I just want them to take the washer back. I have been told by Sears since it is over 90 days, they cannot refund my money. I just have to wait for a repair which may or may not happen since they may not have the parts. This is unsatisfactory service from both Sears and Whirlpool. I have always bought my appliances through Sears and they have always been Whirlpool. I wish I would have read all these reviews before I purchased this model.

I have had my Cabrio set for two years only and the washer has a error code of F6 and E3... pretty much does not work properly and need to swap out main control board which is about 200-300 for the part. I’m very disappointed in this product for as much I have spent on it. My old school top loader lasted longer than this piece of junk! I believe the steam from the wash is going up into the control board and messing it all up! Water and electricity does not mix! Maybe they need to relook at their products. I want my money back!!!

I have front load washer and dryer; I have had them for 16 years and this year is the only year that I have any repairs done and it was only the dryer and it was minor repairs for parts and labor ($200).

We purchased the washing machine on February 2, 2013 and initially noticed that some of the clothes were still dry when the complete load was over. Meaning that I am not saving water cost because I then have to rewash the clothes and pre-scrub the clothes. Then a little over a year later, the machine is making this extremely loud piercing noise when spinning. The cost to replace the part is $250.00+ the repairmans fee. Whirlpool says there is nothing they will do. From reading the other reviews, this is really sad because of the numerous people having the same issueS with a capital S. I definitely would support a class action suit.

Purchased this machine in Jan 2012. From the start, dark clothes came out with white streaks on them. Thought I was doing something wrong - kept using machine. Then started noticing my whites coming out looking very dingy, light tan stains on them. Called Whirlpool and was told to use Affresh tablets to CLEAN my washer - why should you have to clean a washing machine?Several weeks ago noticed machine getting very loud during spin cycles - and I mean loud! Sounds like a jet engine taking off in my basement. Called repairman - he listened to my machine and said noise is the bearings, seal not fitting properly around bearings and the grease for bearings is slowly leaking out into my wash cycles. Explains the dingy whites and spots on darks. Said he just worked on a Cabrio with same issue - had to rebuild seal and bearings - about a $450 job. After reading all these reviews, decided not to attempt to fix this machine. Going to scrap it and start over. $900 for 3 yrs of an inadequate washing machine!! Whirlpool should be made accountable for this inadequate product to all of us consumers who threw away hard-earned money. Reading up on the Speed Queen agitator model. Lots of good reviews. Think I will go back to the old tried and true way of washing clothes.

We purchased this machine new and took delivery on 5/21/11. We did not start using this until late August of 2011. In late November we noticed a loud noise from the washer. When we contacted the sales company that sent out a repair person who informed us the bearings were defective. We have been told the parts are on back order for another 2-4 weeks. It has already been 4 weeks since they were out. Whirlpool was no help. They first claim we must have overloaded the machine, then relented saying that things happen. Either way I am without a washing machine we paid $1000.00 for another month; yet they will not extend my warranty at least for the time my machine is down. I am now worried about the damage that this unit may have caused to my new home due to water leakage, let alone the added expense to due my laundry since I must now use a service to provide for a washing machine I own.

I bought a NEW Whirlpool 40 gallon, natural gas hot water heater from Lowes in May 2012. January 04, 2014, the main electronics failed that controlled everything. It has a 9-year warranty (after 1 yr.- parts only). What failed was the Gas Control/thermostat unit, and it takes a HVAC-trained person to replace it. Yes, theyd send the part - free, but required me to pay for installation. Talking with an HVAC business owner, he said hes replaced about 30 of these and he surmised that Whirlpool KNOWS that nationwide, over 10,000 needed replacement yet Whirlpool cares less. Ive had trouble with other Whirlpool products, so when my appliances, etc. go bad, I will NOT replace with Whirlpool products.

Takes 2 or 3 full cycles to dry small load. Big disappointment, drying is such a horrible experience since the clothes never dry when I expect them to. Not satisfied at all.

My microwave is very reliable and has lasted a very long time. I have never had a problem other than the circular glass plate that broke. It took me a little time to get use to the timer on it which is a little different than other microwaves that I have used. Overall a good buy.

I am a single mother of a 5 year old and I take care of my mother as well. I purchased a whirlpool because I believed them to be reliable, boy was I mistaken! I am in the military and while on an 8-month deployment I got a message from my mother that the washing machine had stopped working. Here is my mother who cannot drive - with laundry bags and a 5 year old in tow walking to the laundromat to wash, only to carry wet laundry back to the house to dry. Thanks a lot Whirlpool! My cousin in Michigan tried to help my mother with the company and a repairman as much as possible from over the phone. Here is what I got:The washer repairman came this morning. He did the diagnosis but I did not approve the replacement parts and repairs. First of all, he said that the motor control board was bad. To replace it with a new board would be $503 and a refurbished one would be $490.03. If the motor control board was replaced, it might fix the problem with the user interface. If not, the cost to replace that would be $302.62.Apparently there are 4 boards that could have problems. He also said there was a problem with the start button. Anyway, we ended up paying for the service call ($129), but I thought the cost for the replacement parts was too much to justify when we could get a new one for about the same cost. He recommended that we get a Service Contract when buying something new because of the cost to replace the parts.While doing some research online, unless you purchase an extended warranty or have experience in 2M; you will be researching new washers every 2-4 yrs. What happened to built to last? It seems to me all this technology/circuit boards/computers to make things work have degraded the appliance quality.Im sorry for the bad news but I just wanted you to have all the info. Let me know what you think. I know the washer is only a little over 2 years.

My Whirlpool range, was purchased 14 years ago. It was fine until 2 months ago. I was preparing a meal for a dinner party and the oven went from low baking into Clean mode. (This cant be done by accident, it is many step process to go into clean mode) Locking the door! When I realized what was happening I immediately turned the breaker off but we still could not open the range door. Since the oven had my potato casserole and my Teflon coated cookie sheets inside it started to emit a toxic smell choking all of us inside the house. The unit was too hot to touch so my husband and brother-in-law finally donned gloves and got the range outside. I called Whirlpool the next morning and got the run around as to what type of range it was Kenmore/Whirlpool. Whirlpool finally sent someone out to look at the range and their determination was it caught on fire and melted! The company will not do anything about the unit or all the damage it cause because the range is over 10 years old. But they did not tell me this until I had spent weeks getting estimates and gathering information for them. I TOLD THEM DURING THE INITIAL CALL THE RANGE WAS 14 YEARS OLD. I TOLD THEM THE EXACT DATE IT WAS PURCHASED. Whirlpool sent me a letter from their Claims Resolution Department saying my DISHWASHER will not be covered and misspelling my last name. I have tried to call the person ** at least 25 times and she never answers the phone, only get her voicemail. I just wanted to tell them I was a little concerned about their accuracy with the typing of the name and product..... How complete could the investigation have been if they didnt even get the product correct.The smoke/smell ruined my microwave and ceiling fan. We had to paint the ceiling, redo wallpaper and professionally clean all the carpets and drapes on my first floor (we had just remodeled our kitchen last May so this was an expensive redo not in the budget. Not to mention the cost of a new range). I will NEVER buy a Whirlpool again. And I want to spread the word about the possibility of your range having the same problem.

We purchased a Whirlpool Cabrio Washer and Dryer in 2007. The washer sounded like it was going to take off and started leaking water. Two repair techs later, we found out it was the center bearing. They actually laughed and said they saw it all the time. It could be replaced (you need to replace the whole drum) for $300-$500, but I was told it would never be the same. I spoke with Whirlpool numerous times and they said they would do nothing, and I should have purchased the extended warranty. All I ask is for a company to stand behind their product. Im very disappointed.

Washer has rusted out after only four years. I bought my set from Sears, and thought I would get good use out of it for many years; but I am experiencing rust falling from around the rim of the washer. Very dissatisfied with the product, I will never buy another appliance from Sears again. I have always used Sears appliances but after this experience I would not recommend Sears to anyone. I was told that the warranty was for one year, and the rust would not have been covered anyway. Very Dissatisfied Consumer. I thought Sears would stand behind their products. Yea, right.

I purchased Whirlpool french door refrigerator wrf535smbm00 at the beginning of this year and it has really made my house an unpleasant place to be. My main complaint is that it is very, very loud, and seems to vibrate through the whole house. It runs most of the time at a level of 60 dB, which might be considered a low noise level for a mechanical appliance that runs occasionally like a dishwasher, but is quite loud for an appliance that, according to their own specs, runs at least 40% of the time. Nobody wants to notice their refrigerator. They just want it to work.Which brings me to my second complaint, the temperature control is all over the place, generally ranging from 25-50 F. I find it difficult to believe that the government, which always seems overly concerned about the temperature of restaurant food, or the pasteurization of cheeses doesnt care that an appliance nearly every American household has doesnt necessarily do its job, and isnt required to display internal temperature. The old-fashioned set this dial to an arbitrary number and hope its cool enough is not charming.Finally, though the finish is listed as stainless steel, mine started sporting tiny rust spots after only three months. Whirlpool states that Cosmetic issues are covered by the manufacturers warranty for the first 30 days of ownership only. After the first 30 days any repairs for cosmetic issues are the consumers responsibility. It seems as though they know theyve used a low grade of stainless steel.

I love the convection cook top! It is very responsive. Its about as responsive as gas, which saves a significant amount of electricity! But, it is WAY easier to keep clean. I also love the warming burner! Having that 5th burner in which to keep something warm, while you finish other things in the oven or on one of the regular burners is very helpful. Its also great for melting butter. The ability of the oven to delay the start of cooking and program cooking to finish at a certain time or in a certain amount of time is also very useful when you cant attend to starting or stopping cooking in the oven.

We purchased a number of Whirlpool appliances (dishwasher, double door refrigerator, Duet stackable washer and dryer). After 14 months, the ice maker broke. $200 later, it was repaired with an upgraded kit.Last week, the washer error coded and the door locked so we could not get out the wet clothes. Called customer (no) service and they advised that we needed to call a service tech because he has a special tool to unlock the door. I stopped by our local appliance store and the counter person told me how to open the door. Had the tech come out for $70 and it could be the lock mechanism or the control panel. It turns out to be the control panel, which costs $250 + labor and would total to around $500, give or take a little. We are in our 60s, my wife does not take in laundry and the ice dispenser was seldom used because I can sneeze ice faster than this can dispense it so I open the freezer door to get my ice.The tech and the store clerk said that these were common problems with these machines. This was a major expense when purchased. So far, the dish washer has not had any problems, but tonight might be the night. The reason we bought Whirlpool is because of the Maytag connection, now that is in the same toilet.

10 years, no problems with our 25 cubic foot french door Whirlpool refrigerator. Ice maker is a solid performer, with nary an issue. Temperature controls work flawlessly. The black frame looks great in our kitchen with espresso color cabinets.

My oven is less than 2 years old. The blue enamel has had cracks for over a year & was told its cosmetic & theres nothing that they can do about that. Now its starting to pop off. I found a few slivers in a vegetable dish! Now I cant even use the top oven because of this! It seems to only affect the bottom of the top oven. I feel that the temp may be getting too hot for the blue enamel which is another safety concern. I have contacted Whirlpool/KitchenAid to be told that if they send out a repair person he would just use a marker on chips. I was told they would give me an employee discount from $3000 to $1800 to replace but I would have to act right away for that price! Really? My oven is only 1 & a half old.When I started researching this problem I am having I found many complaints of people having the same problem! As a consumer I feel so mad & frustrated that they are not doing anything about this since its an ongoing complaint from so many dissatisfied consumers. I do believe it is a safety & health risk now that its showing up in the food that has been cooked in that oven. I would urge anyone thinking of buying a Whirlpool/KitchenAid cobalt blue enamel oven not to! They will not stand behind their product & you will have to replace at your own expense. Shame on you Whirlpool!

All I ever wanted was a nice refrigerator with the ability to get crushed ice from the door. We bought our refrigerator from Lowes several years ago and have had problems with the ice dispenser ever since. Lowes sent repairmen many times and even replaced the one we purchased with a newer model. Whirlpool refused to replace. The problem persisted and we had to continue calling repairmen. The last straw was when the repairman asked to borrow my hair dryer to help him melt the ice that continuously builds up in the door chute. I stopped going through Lowes and went directly to whirlpool for repairs. Since then I have been told that I should remove the ice box and clean out weekly, be nicer in order to get better help and that my husband should do the talking so that Whirlpool will be more helpful. I am so disappointed. Its been a couple of years since I last called for repairs even though we had the extended warranty. I have to clean the chute daily in order to get crushed ice from the door. Whirlpool knows that their engineers developed an ice dispenser with problems but will not admit it. Their customer service is the worst ever. I will never buy a whirlpool refrigerator again.

Bought a Whirlpool Gas Range model WFG530S0ES0 in Nov 2015. Eleven months into owning it the oven wouldnt heat up. Turns out the motherboard and wiring harness needed replaced. Since it was within a year of purchase, parts and labor were covered. Dec 2018 the same darn thing happened. I called Whirlpool and they basically said, Tough luck, lady. Was I surprised, not in the least. I talked to a supervisor who said that they dont have a single complaint on their Gas Ranges. Did I believe that, not in the least. Whirlpool finally agreed to pay for the parts but not the labor. Whirlpool supervisor said that equipment failure occurs. I said theres a difference between reasonable equipment failure and unreasonable equipment failure. For a 3 year old Whirlpool gas range to failure twice, with the same problem, is unreasonable failure. The supervisor said in such a pleasant voice, Basically too bad for you. Oh and have a Merry Christmas.

My wife and I purchased a new Whirlpool gas range (Model#WEG745H0FS0) almost 2 years ago. Woke up one night to the smell of heat and the oven had come on! Thank God we were home. Very dangerous! Repair is going to be expensive! Havent used the oven portion in about 3 months now. And Thanksgiving is just around the corner! Any assistance is greatly appreciated.

It works ok and fits in a tight spot. However, the top shelf will suddenly start to freeze the food and after a day or two it will stop. The fridge makes terrible loud banging noises. Were told it is the coolant but it is extremely annoying. A repairman moved the line closer to a heating and it doesnt bang as much. Because of this, I would not buy a Whirlpool fridge again.

I spoke to Sue in Tennessee that refused to let me speak to a supervisor regarding replacing a light bulb in my microwave. Sue insists that I can do this, despite no instructions in the owner’s manual and warnings all over about electrocution if I open the panel. Sue refused to assist me and is sending out a repairman. I will never do business with this company again, and I am angry that Sue refuses to see a problem with me paying $75 to replace a light bulb in a nearly new microwave. She continued to give me incorrect instructions on how to replace the bulb, and the owner’s manual does not have instructions nor do they exist on the internet. The owners are not supposed to dismantle this model, but Sue at Whirlpool Customer (no) service told me that I have to pay. Seriously? For a less than two year old microwave? Never again. I think I will take this unit out and get a GE.

The Cabrio top load washing machine is a piece of junk, an expensive piece of junk. The only way someone could give this machine a good review is if they work for Whirlpool or they think beating clothes up against a rock in the filthy Ganges River makes them clean.We purchased the HE top loader because we were told that all the problems of the front loaders had been worked out in the new top loaders. What a joke. At least the front loader I had, cleaned the clothes. Since we got the glass top model, I made a movie that shows several items of clothes just sitting on top, not getting wet, not getting moved around, not getting rinsed; therefore, not getting clean.After the wash cycle spins down, the clothes are pinned up against the side and the rinse barely touches them before its final spin. We have several items that had stains left from the soap - yes, we used HE soap, Im not stupid. Never again will I waste my money on a Whirlpool product or anything from Best Buy.

I bought a Cabrio set in June 2007. Within two years, I had to have the barrings replaced ($800 job). Now, its two years later and Im getting a F50 code. The repairman put in a new part, still got the same code and left. I am out $970. I am a disabled vet/single parent and now I have to buy a new washer. Who is going to start the class action suit against Whirlpool?

Hot water heater goes out. Try to relight it as instructed. Pilot light goes out as soon as I release pressure. Call tech support. After a 10min hold time, I was instructed to rest unit, wait 10 to 15 min and try again. Did not work. Called back and was told it was the thermopile. Had it shipped and replaced at $45.00. Still did not work. Was instructed to go thru the same process of lighting it, still did not work. Then I was given a ref# and was told that my PARTS was warranty and not labor. Okay now one time I was told I WILL BE CHARGED WITH A DIAGNOSTIC FEE OF $99.00 and still no hot water. Next step LAWYER.

We bought a small refrigerator/freezer Model WRT112CZJZ for a guest house. When not in use it was turned off at the unit control panel with the doors left open. There was a power failure and when the power was restored the refrigerator turned itself back on. Needless to say it must have been running for 2 weeks with the doors open and the condensation filled the holding tank and then proceeded to overflow on the wood floor. The floor was ruined. There was no indication in the manual to warn of the unit restarting when power is restored so it must be unplugged or the circuit breaker turned off to avoid a similar problem.

I bought a glass top stove model number W10221843A. My son dropped a plastic cup on the top of the stove. It put a hole and shattered it. Now remind you, it was plastic. I barely use this side of the stove, so not like it was weak. I paid a lot of money for this product just for a plastic cup to destroy it. Is there any recall on this stove? Any help will be appreciated. Thank you.

Dont buy their produce!!! My refrigerators bought in January 2017 and just use 9 months. It breaks and repairs 3 months. It cannot repair and Whirlpool will refund for me, but I wait long time and no any answer. I try to call Whirlpool customer service. Their staff hold me long time and tell me they will be call back... Oh my God!!! I left my refrigerators 3 months ago. Whirlpool did not care the customer. Terrible company!!!

We purchased a Whirlpool French Door Refrigerator WRF989SDAHOO less than two years ago. The refrigerator runs constantly and has gotten louder by the day. It is so loud you can hear it when you are in another room. The temperature on the refrigerator is too cold and freezes fruit when I put it in. I contact Whirlpool online and they said it seems fine to them and also there is no temperature control that I can change myself. I am afraid I am going to come home one day to a dead refrigerator and spoiled food. I was not happy with their response and I WOULD NOT PURCHASE this again. The other problem is, we bought as a set, matching stove, refrigerator, microwave and dishwasher. So if I have to get a new fridge it wont match.

If you are thinking of buying any Whirlpool products, please think twice. We had a dishwasher, lasted 2 years; range with cook-top, within 2 years computer had to be replaced and again in another 2 years. Needless to say we did not replace either one with a Whirlpool. Over the range Microwave Oven Magnetron blows in 5 years. 3 months over the warranty. In a call to Whirlpool we were told we are sorry you have had all this trouble, we will send a repair man out and he can replace the parts needed. Thanks, but no thanks and went out and purchased a Samsung model, probably cheaper than the repairs would have cost us. There are so many good appliances to choose from. Please stay away from any Whirlpool products, no need for additional aggravation.

My model - GB9FHDXWD06 - is one of only a very few that fits our space. However, it has failed three times in 5 years: 1) A faulty defrost drain tube that was replaced under warranty, 2) A jammed vent flap that caused the freezer to fail, and 3) a burned-out control panel (an expensive repair). It is also annoyingly noisy and middling at energy efficiency. The coils are in a very narrow space below the refrigerator, which makes them a bear to clean. And, the plastic front plate that must be removed for cleaning breaks far too easily.On the good side, it is a bottom freezer model (which is far better for convenience), the space-wasting ice maker was very easy to remove, the glass shelves, removable baskets, and drawers are easy to clean, and the auto-defrost works very well (after the recall update, number one, above). Temperature uniformity is good and the freezer maintains below 0° very well. Overall, it is a good looking appliance with mediocre efficiency and poor reliability. Not recommended.

We bought a nice stainless dishwasher from them and got the three year extended warranty. Parts of the racks have slowly been breaking off, and now its started leaking from the bottom at the end of its cycle. We called Home Depot only to find out we were 3 days over the warranty, and basically out of luck! We will never buy another Whirlpool again, or shop at Home Depot.

I like my refrigerator however is smaller and simple. The performance is great. The value was too much for the size and simplicity of the refrigerator not satisfy on that. Overall is very good and for the size of my family does the work. Im happy with it but will be upgrading in a later time.

I purchased a Whirlpool upright freezer from Sears 17 months ago and it stopped working. I find the warranty is only 12 months. I contacted Whirlpool and they left a message on my answering machine that they would not be allocating any funds for the repair of this 17 month old freezer. I spent in excess of $600.00 and I am highly disappointed. I would never buy another Whirlpool anything.

We purchased all our appliances from Flecks - there were to be rebates. Also never received them. We have had our oven for 2 years - when I set the oven on 350 it will go up to 400 degrees & the temperature on the front of the stove is 350 then it will drop down to as low as 250 & the temperature will still say its still 350. I called the company - did will do nothing. Will cost me as much to fix it as to get a new one. This a Whirlpool oven.

I bought a semi automatic washing machine from Croma Store (Gurgaon) on 03/09/12 Model no A-72H* and I regret to say that the water direction changing knob (to change water flow from agitator to dryer), has broken. The machine is not even 4 months old and the water inlet is broken. How can this happen in a brand new washing machine? You claim to have durable home appliances products and your machine does not last 6 months? Can you see that the broken piece is attended to or replaced at the earliest?

We bought a Whirlpool with convection oven, it is beautiful and very well designed and fully electronic. You can only control it via touchscreen Which, when the software runs into blocks, it is impossible to troubleshoot efficiently, you just have to wait until it completes its rebooting. It is very frustrating to spend hundreds of euros in a device you just cant control when it crashes. Horrible programming made for a horrible user experience. You have the feeling of not being able to use it or fix, it is like having a mobile phone or computer Which only works on what appears to be a random logic. The errors displayed on the screen are often vague and the user troubleshooting manual is just plain short. We will return it without doubt and dont recommended ever buying this device.

Within 5 months my 850$ dishwasher broke. 2 months to repair and 15 plus hours on the phone. Warranty is cryptic. You must allow them 30 business days from when they order parts. Buy Bosch, wish I did!

Eleven months after purchasing a Whirlpool refrigerator for our office lunch room it stopped working. While the refrigerator was still under warranty, I called Whirlpool for a service call. I was informed that the warranty is voided because the unit is located at a business and not a residential property. I explained to the customer service agent that there is no mention of this policy until after the appliance is purchased. After a considerable amount of time on the phone speaking with several supervisors, I was connected to a Resolution Specialist. She informed me that this policy is available online for consumers to view prior to purchasing Whirlpool appliances and it is the consumers Due Diligence to research warranty policies before purchasing. Consumers beware! Warranties are voided on all Whirlpool appliances that are located at a business address.

Bought a Whirlpool Cabrio washer and dryer 5 years ago and with only 2 adults and 4 washes per week, it broke down twice needing new motherboards each time and, of course, Whirlpool would not take any responsibility as the 1 year warranty had past! I will not buy another Whirlpool!

I replaced my 12 year old Whirlpool double ovens with the current Whirlpool double ovens. The new 30 built in double ovens have been re-designed to vent the heat below the lower oven. The ovens come with a part that pushes the heat down instead of straight out. My built in ovens have a cabinet drawer below and after using the ovens just 4 times over the holidays I noticed the heat is damaging the finish. According to Whirlpools service center I should have checked on that before buying/installing. They told me to stop using my ovens, that this is a fire hazard, but they are not responsible. They do not have a solution to this problem. This is a poor design on their part. There is a disclaimer in their installation booklet that came packed with the ovens that the installer gave me. It says the cabinets need to be able to withstand the heat of the ovens. The cabinets can handle the heat of the ovens, just not the hot air venting directly onto the cabinets below the oven. Where does one find cabinets that can withstand 400 degree heat being pushed directly onto them? As a customer I did not have that information until after the ovens were installed and it was too late to purchase another brand.