Don’t ever buy Whirlpool smaller (apartment) size front loader washer and dryer - from Home Depot or anywhere else. Beware of rules in warranty plans. I am very dissatisfied with them. I have had several service calls.

Purchased a Whirlpool Cabrio WTW7340XW2 washer approx 2 years ago. The machine runs so loud on the spin cycle you cant have a phone conversation or hear the TV over it and is leaking grease from the bottom. My mistake to not purchase the extended warranty but you would think a machine would last more than 2 years. I contacted Whirlpool online and by mail and they do not stand behind their product. I did contact a local repair shop and by our phone conversation was told it would be approx 300-350 to fix it and Im not putting that kind of money into a repair. Just want to let consumers know this machine is junk and spend your money on quality appliances, not Whirljunkpool.

Whirlpool ED5FVGXWS refrigerator compressor failed after 24 months. No help from Whirlpool as the said 12-month warranty had run out. I do understand it’s my bad luck, but they really should try harder to back the products they make. Two years on a compressor is totally unacceptable. They could care less. I even proposed a $200 rebate on a new Whirlpool fridge. My bad luck wasn’t the compressor going out, it was buying the fridge in the first place. Shame on you Whirlpool! Viva la Mexico! They told me I could use it as a boat anchor.

My dishwasher was only 18 months old when the rack adjuster broke causing the top rack to collapse. I researched and was able to order the replacement part which now comes only in metal. (The original Whirlpool piece was cheap plastic.) I spent $40 for the new part and spent several hours installing it without any help from Whirlpool. Then when I tried to use my dishwasher it wouldn’t run. Repair person came out and diagnosed it with a pump assembly failure. Part alone was $222 and it was on back order. Extremely disappointed. I have tried to contact Whirlpool to see if they would at least offer me a discount on the part. Their customer service number is never available. On hold for so long I finally gave up. Maybe I just got a lemon but I will not go with any Whirlpool product again.

I purchased the machine December of 2010 from Lowes along with the matching dryer. I also purchased an extended warranty. A year ago July the lid on the washer broke at the hinges. I contacted the warranty provider and was told that the repair would not be covered under warranty and the damage was operator error. I purchased a new lid for approx. $250. One year later the replacement lid broke in the same location. I have tried to get a response from Whirlpool no response. I contacted Parts Select and inquired about changes that should have been made to correct the lids. He was not aware of any changes but did advise that the part had a new number which he indicated probably meant a design change. I ordered a new lid just under $250. New machines have a metal frame around the glass instead of the plastic frame which keeps failing. The springs that hold the lid in the upright position are so stiff I can hardly move them by hand. I am very disappointed in Whirlpool quality and consumer support. I will not purchase any more Whirlpool products.

3/16/2019 washed a load of bed sheets, on the white clothes cycle, put the wash in at 9:21am. Left the house at 12:41pm. Wash still not finished! It was finished by the time I arrived back home, I was gone about 11/2 hrs. I have yet to complete a wash cycle in less than 1hr 15mins. I hate that I have no control over water level, that I have to put detergent in the bottom of the tub, and the damn lid locks! My clothes dont feel clean. Why does big brother get to decide how my wash should be done, when they dont pay my water or electric bills?

Bought Cabrio 3 years ago, started getting ul code and f1 code. We leveled machine, but cycle kept getting stuck mid-cycle. Called repair guy, they say it is going to cost between 6 to 800.00 to fix???? Really. Its three bloody years old. Very disappointed. Do I now get it fixed or break down and buy another washer. I would not buy Whirlpool again. Very pissed.UPDATED ON 02/05/2015: We called an appliance repair company and initially paid $440.00. After installing a motherboard computer system, it still did not work. We were then told that the other part would be another $120.00. We were already soaked for $440.00 so we decided to pay. After that was repaired the washing machine was still stalling mid cycle. We were then told that it has something to do with the wiring and it would cost another $120.00-$140.00. Needless to say, we declined. Complained to whirlpool that machine was three years old. We are pissed and $570.00 out of pocket. Just bought a lg front loader and paid for a 5 year warranty!!

Whirlpool microwave oven a few months old stopped working. Customer service center not helpful with prolonged holds (>30 minutes), no response to email, and amazingly no response to live chat. The 800 number was busy at one point for over an hour. When I finally did get thru, there was no coordination with local repair men, and a factory delay on the parts. I am going on 6 weeks without a functioning microwave and 3 kids at home. Thanks Whirlpool.

We purchased our Whirlpool refrigerator Model # WRT138TFYW on March 2012. We first started noticing that the eggs and the milk started to get icy. We lowered the setting from the normal setting to the lower setting. This seemed to work for about 5 months then things started to get icy again and this time it started making a loud noise. Then in August, we called Whirlpool, told them what it was doing as it was still under warranty. They sent out A&E, the biggest crooks I have ever dealt with as well as rude people. The service guy said it was probably the Frost board. He ordered the part and put it in. Afterwards, we asked him why it was still making such a ruckus. He told us this was normal. Now we arent a professional and dont know about Appliances so we took the technician for his word. Then this past December, the refrigerator wasnt cooling as good. The next day we noticed that things in the freezer wasnt freezing either. We called Whirlpool, told them what was going on and that they needed to get someone to fix it. This was when we found out that the refrigerator only has a one year warranty. I got them to agree to pay for parts and labor after getting down to the fact that this problem went back to the very first time while it was still under warranty. They sent out A&E Factory Service, again the biggest crooks there is. They checked the refrigerator and told us that the compressor and evaporator was bad. They ordered the parts and that was the last we saw of them. We got Whirlpool to send someone else. Now up to this point, I have to give them credit because they have been really nice. Then when the other technician from Americus Appliance (Very good guy, would recommend to everyone) asked why both parts were ordered, we told him that the technician from A&E said it needed them. He then installed the Compressor and told us that there was nothing wrong with the Evaporator that he could tell. He then filled it with Refrigerant and the freezer was getting very cold. Then about an hour I went to check to see if the refrigerator part was getting cold and it wasnt. I checked the freezer at this time and noticed that the freezer was getting warmer. We then called the service guy and he checked the refrigerator. This was when he told us that there was a leak in the wall of the unit and it couldnt be fixed. We called Whirlpool and told them what the technician said and asked them what they were going to do. They then said they would send everything to the exchange team and go from there. Now we are waiting to see if they will replace the refrigerator. Personally after having to replace a Brand New Washer a year and 2 months after the purchase and possibly now a refrigerator that is less than 2 years old. Buyer Beware. Check out the warranty on a GE. They have a better warranty on their refrigerators than Whirlpool does.

My 4-year old Whirlpool Cabrio (model WTW6600SW2) has gone out. It cost almost $300 just for the part to repair. It was lightly use; the average use was about three-four loads a week. Thats almost half the cost of what the whole machine will cost if new. I am irate. The customer service was no help. I will never buy another Whirlpool product again..

Whirlpool refrigerators with bottom freezers have a major defect in a tiny drainage hole hidden inside the back panel. The hole easily gets blocked with bits of debris during manufacturing or with a few bread crumbs, then it freezes shut. Then water ends up all over your floor. You cannot fix it yourself as you have to take apart the whole freezer. The repair bill is huge. This will happen often. Check on the internet and YouTube to verify & you will see that this happens to everyone with a Whirlpool. Also your floor will be ruined if you dont mop it up every few days until the repairman arrives! Stay away from Whirlpool!!

I bought a Whirlpool gold model #GB2F-1DXW507 / k27711376 when we remodeled our kitchen in October 2012. After a couple months I noticed water on my floor, then in the bottom of the freezer. I called Lowe’s. They sent out a repairman. He said it was a flaw in the design and put the redesigned part in. When they delivered the fridge they changed the door to a left hand open and it was never right. After 2 years the ice maker stopped working. I just started buying ice. Today 5 years and 5 months later they said it will cost me almost $500.00 to fix the electric board and the Ice maker. The fridge stopped working would not get cold. And the certified Whirlpool repairman said it was a very good looking fridge and he would fix it with a 90 day warranty on the genuine Whirlpool parts for almost $500.00. I said I wasnt a idiot. Why would I spend that kind of money for JUNK. After reading some reviews I think Whirlpool knows just what junk they are selling. I called and all they said was, “Thats too bad. We will take it under advisement.” I bought mine 1st then 1 year later my sister and sister-in-law bought theirs. 3 fridges with all the same leaking issues. I hope they dont end up with all the same problems.

I purchased a 29 cu ft Whirlpool French Door refrigerator (WRF990SLAM) Feb, of 2013 from Lowes and have had nothing but problems since I purchased it. First, I noticed that the fridge sounded louder than normal. Then a few months later, ice started building up in back of the fridge. Then the most craziest thing ever started happening, the water dispenser started randomly shooting out water. Lastly, the ice maker takes forever to make ice. Still to this day, Whirlpool has yet to fix the problem. Funny that the technician said that theyve received a lot of complaints regarding the same issue for this model...so, I say you should be able to fix it then or replace my fridge. I have a 2yr extended warranty which states if they cannot fix my fridge after 3 attempts then they have to replace it. They refuse to honor that. Whirlpool and Lowes are full of crap!!! Whirlpool doesnt care at all that their products are crappy and their service is bad. They sent me a survey asking how do I like my product and I informed them of my issues and they sent me a response to purchase an extended warranty. Now, if they really reviewed the surveys, they would see that I have an extended warranty for 2yrs but regardless of that what about the issues Im having with my fridge? Do you not see my comments? If you didnt care you shouldnt even bother asking. Lowes pretended to care and made me believe they were going to replace my fridge but then sided with Whirlpool and said that they have to make 3 unsuccessful attempts to fix the fridge but each attempt has to be 30 days apart. Thats a bunch of crap because its been 6 months and my fridge still has not been fixed or replaced!! I have a Samsung side by side that I bought a year before Whirlpool and never had a problem with it. I bought it from Home Depot also, along with a stove microwave and dishwasher. I will be sticking with Samsung and Home Depot from now on!

I love the brand. I just do not care for the lock lid on all the new washers. I could do without it. I do not have kids to worry about getting hurt. Im looking into finding a brand without a lock lid. I just replaced one before this one. For the lid breaking.

Purchased a Whirlpool refrigerator the last week of January 2014 with promised delivery date of February 6, 2015. Received call Feb. 2 that the earliest they could deliver would be February 13th. Received call Feb. 3 that the earliest they could deliver would be February 19, almost 2 months after purchase of refrigerator. Sears, where we purchased the refrigerator, told me that they have been dealing with this for 10 years with Whirlpool. Why would Sears sell products to their customers with this kind of delivery problem? They only communicate with Whirlpool via email, so there is no resolution with a person to get issue taken care of. We will never buy a Whirlpool product again & will never buy anything from Sears again.

Had the fridge 5 1/2 years. Freezer quit working was told by 2 different repairmen it would cost $800 to repair. Called Whirlpool, was on hold 45 minutes, literally, both times I called. They could not help me. Called the corporate complaint line. The man I talked to was such a smart **! I finally said I cannot believe you are talking to me like this, I have bought Whirlpool for 35 years. He backed off slightly. Still couldnt help me. BTW, I LOVE my new Samsung refrigerator! Will NEVER buy Whirlpool again.

I was doing a routine refrigerator cleaning and the glass I was cleaning absolutely shattered all over my kitchen. Shards of glass are everywhere including my disposal. I called Whirlpool and talked to a customer service rep. Of course, this is not under warranty. So I asked to speak with a supervisor. All I could get from her is Sorry, youre disappointed. We can replace that part for $87.71. It has taken me over two hours to clean up all the glass. I wouldnt be upset if I had mishandled the glass, but it broke when I was drying it with a towel! I’m wondering if anyone elses glass shattered in the same fashion.

This is the worst washing machine I have ever owned. I have had the Whirlpool Cabrio for less than three years, (4 people I use it for), and it is so loud when it is in the spin cycle, you think a jet airplane is taking off inside your house! Apparently the bearings go out of these machines when you use them! I called the company and all they want to do is sell me an extended warranty for over $300.00 for another year! Not doing that! I paid over $1,000.00 for this machine. I thought it would last a long time! Wrong! Please save your money and get a simple old fashioned one! I sure wish I had! Whirlpool doesnt care about their customers, or they would stand behind their products!

Both are Whirlpool Commercial quality. I got them free from my Co-Op. They didnt cost me anything. They have been here for years - at least 18 years. They have performed flawlessly. I would look for anything discounted. I do not have a problem buying scratch and dent items or last years models. I am not big into brand names and their claims. My sister has gone thru several Maytag appliances in just a few short years. I will not buy any front loading washer, its top load only for me. The dryer has to be electric because we do not have gas in my Co-Op complex. I have been lucky to have only two washer and dryer combos since I was a kid. My family bought a Kenmore washer dryer combo in the 70s that lasted maintenance free into the 90s when I got the Whirlpool set that I have now. I only need the basics side by side set ups. Even though I live alone I do a lot of laundry. Since I have had these commercial grade machines I am more leaning toward another set of commercial grade machines. They seem to be able to take more abuse/over loading than the fancy expensive machines.

I bought a Whirlpool gas range in March of 2015. Three months later the control module went out on it. It was still covered under warranty through Whirlpool, so they send a technician out to fix it. Its now a little over a year later and the control module is out again. I call Whirlpool and ask them if it was still under warranty and if they can it fix it so they say, you want me to send a technician out. Why? I just assumed since theyre sending a technician out but there were going to cover it. Well the technician gets here and its not covered under warranty. And I now I have to pay a $90 service charge fee for the guy to tell me that the control modules out on it which I already knew. Hes going to charge me more than the stove was worth to fix it so I declined to get it fixed.

I just want to say that this washer is indeed a colossal waste of money. I bought an HE machine thinking Id be environmentally responsible, but the amount of times I have to re-rinse clothes negates that. Whats worse is that clothes come out dirtier than when they go in. Thats right--just put a brand new set of sheets in the washer and when they came out, there were dissolved detergent marks and gray, linty patches all over them (this using warm water and a soft gel detergent)--resembling dirt you might get from hanging clothes on a mildew clothes line. I cant tell you how many times I need to re-run the drain and spin cycle. This wastes time, water and quality of life. Id try to re-sell it on Craigslist but wouldnt want to subject anyone else to it--not fair even at $100!Updated on 02/23/2015I wrote a review in September 2014 on the Whirlpool cabrio model WTW5600XWO. To update the community on my recent customer service experience with Whirlpool: I wrote them a letter a few weeks ago stating that I dont expect them to follow up but wanted to let them know I would be buying Bosh products from now on and reiterating my anger at needing to miracle brush any dark piece of clothing after it goes through the cabrio. My letter specifically said I did not expect customer resolution but wanted to express what a rotten product they produced and marketed. They called back leaving a message to the effect: We apologize want to help you but need to speak in person. Please call [toll free number] and have your make and serial numbers available. I called back, and after waiting on hold for 10 mins., the rep took my model and serial numbers, said, Oh I see your letter. Please give me a moment to review it. Then I was told there was nothing she could do. I do apologize for your frustration. I couldnt BELIEVE they would bother contacting me only to make me go through that charade-- They are PATHETIC! I say boycott the company! Well, I certainly will.

Whirlpool Cabrio Top Load Washer Model: WTW7800XWO purchased at Lowes 8/26/2010. The lid was broken at the hinge in less than a year and was replaced under factory warranty. Lid falls down and pinches fingers. The second lid broke in the same location in less than a year. Lid falls down and strikes the eye. I’m speaking with repair technicians and researching complaints on this product. It appears to be a design defect that is not being addressed by the manufacturer.

I have purchased Protton 3 door (Protton 20142, S.N **) fridge in Mar 2016 and since purchase of the fridge I have facing cooling issue. Its take around 24 hours to make ice. After sales service is also pathetic because after raised request the service person came about 6 or 7 days later, and he did not check anything and recommend me to go to the service center. I am not sure why Whirlpool kept this type service person and service. My concern is if Whirlpool is not ready to provide home service then should mentioned in service commitment we dont provide home service. I am using first time Whirlpool product and I realized Whirlpool product are very bad and service is also too bad. I strongly recommend to everyone please dont buy the Whirlpool product and I also want to know either Whirlpool will provide service or this fridge product is useless for me.

We own this range and in 6 years its 4 main boards and 3 touch pads were replaced. The electronics suck big time. We have nothing but trouble with this range from day one and out-of-pocket cost for service calls that were recommended by whirlpool. They were absolutely no help. Expensive piece of crap! I will recommend NOT TO BUY ANY WHIRLPOOL PRODUCTS. The electronics suck big time! I kicked the Jenn Air out the door and to the land fill. I bought a new range, but not whirlpool product, with dials only, no electronics!

Purchased a black Whirlpool refrigerator, Gold Series, Model GB2FHDX WB 22 cu ft. with bottom freezer from hhgregg. Within one month I had water on my floor, ice buildup on bottom freezer floor. I had previously reviewed fridge and noise was a concern but I thought I could live with that. I contacted hhgregg. They would do NOTHING, told me to contact Whirlpool. The 1st repairman said it was the ice-maker. I DO NOT have an ice maker. He fixed a duckbill. 2nd call 6 months later, same problem with water, serviceman replaced duckbill. Next year, 2011 same problem with water on floor and ice buildup on freezer bottom floor. After numerous repairmen I contacted Corporate Office of Whirlpool. They sent another repairman at their expense. We are now 6 years later and I am having the same problem. Dont buy a Whirlpool Gold & dont buy from hhgregg.

We bought a new Whirlpool Dishwasher. Installed it, wife used it for two loads. The third time she tried using it the door sprung and it no longer latches. After two weeks of calling Whirlpool, we finally had someone come out to fix it. After the repairman took a hammer to the frame he stated that it had been dropped. He wobbled the dishwasher back and forth with his hand. He said the frame will never be correctable and we will always have problems. After another week we got a hold of Whirlpool and were told the repairman has ordered parts to repair the dishwasher. Whirlpool is hoping it will hang together until the warranty expires. If the dishwasher were fixable that would be fine. However, when the repairman who has years of experience in his job tells me it will never be right and will always be a problem, I believe him.

I have a top-freezer model WRT5715MYW. This week will mark the 3rd time Ive had a service call to complain about food freezing in the refrigerator compartment. The last time the repairman told me I couldnt place food in the center of the refrigerator since that is where the cold air from the freezer compartment comes down into the refrigerator compartment. This time when I called to schedule the repair call, the woman at the appliance store where I purchased this told me she also has a Whirpool refrigerator and she cant place any food on the bottom shelf of the refrigerator due to freezing. So this 21 cu ft refrigerator has a lot less usable space than I was led to believe when I purchased it. I would not recommend this product due to this reason. Beware of that channel that comes down the center of the back of the refrigerator. It seems like a design flaw to me.

I bought Whirlpool front load washer at Sears in June 27, 2012... (serial W104408696A) (W10409178A-SP). I had 6 episodes within a 1-year time that my clothes got burn holes and the inside of the washer. I would find a handful of gray powder after doing my laundry. The first time it happened, I thought that I left something inside my clothes that resulted to it, but I did nothing to contribute to the event. The second time it happened, I thought Im putting the wrong setting, so I chose another setting to wash my clothes. In that span of 1 year it was on and off happening. I read different reviews on this washer, and I am not the only one whos had this problem. Finally in 2013, before my warranty would expire, I requested for Whirlpool to fix the problem. Right away the tech told me that the problem was the glass covering, so they replaced it. Now my washer would not drain. I believe that this product does not belong in the market. If they knew what the problem was, they should have recalled it. I kept the sample of that gray powder.

Smelled strange odor in laundry room area.. Noticed plastic panel to Whirlpool electric water heater controls was melting and immediately closed breaker to the heater.. After inspection of heater control panel, noticed all wiring damaged and burnt causing burning smell.

Purchased a 40 gallon gas water heater from Lowes. Installation was a nightmare trying to get the 3/4 pipe nipple fittings to seal. Once getting the two nipples to seal using extra thick Teflon pipe wrap, found the tank was leaking also. The return with Lowes was painless. Got another Whirlpool to replace, but angry about having to do the job twice. Wish I viewed this site first. Never would have purchased Whirlpool.

I bought a 3 burner glass hob under your built-in cooktop category (model no. AKCG 930-90 cm) in Nov. 2015 from Coimbatore, Tamil Nadu. In the month of April 2015 I started having problems with the medium burner. The problems was rectified on 29-4-2017 after some replacements that cost me Rs. 5000. After two months again the same problem occurred, the medium burner was not igniting again, I registered a complaint on 5-7-2017, the representative came and did some maintenance and left but the same problem resurfaced after a few days.I was fed up of complaining and started using the burner during necessity by placing a weight on top of the knob. Finally on 15th Feb 2018 while I was using the stove the glass top cracked into pieces. My experience of the companys built-in cooktop is horrible and bitter. Every time I registered a complaint the representatives used to attend the complaint after 2 weeks and that too after so many phone calls. I am really dissatisfied with the service and quality of the product. I therefore strongly recommend customers not to buy this product.

Whirlpool Gold Series Dishwasher Model # WDT710PAYM6 - Purchased this dishwasher in July, 2014. Last week the dishwasher powered off mid cycle. Could not power back up. Tried a few suggestions found online to reset which did not work. I had both a plumber and an electrician look at it. All water lines were fine and power coming in and out of dishwasher and control panel was checked and all looked okay to electrician, but could not get the machine to power up. No longer under warranty. Very dissatisfied there is no recourse.

We bought a new Whirlpool refrigerator from Sears last summer --- and after experiencing some motor noise we thought this would be ok. We went away to Mexico for 4 months this past winter and this spring the noise seems to be much worse. It seems to have changed -- and we called Whirlpool and they would not help. They said we pay even though we bought this fridge less than a year ago. Consumers should be made aware that if your fridge is noisy you pay for any servicing - they only cover a malfunction. My fridge needs a professional to look at the cause of the loud motor noise.

We purchased a brand new home with a brand new Whirlpool microwave in it. It was a combo, over the range/hood vent, model WMH1162XVB-0. Every now and again, sparks fly when preparing vegetables. Three times a repairman came to our home with no results. Each time, the problem persisted, with no improvement. On the first visit, the diagnosis was that we did not know how to properly use a microwave. It was noted that they gave us operating instructions and a personal tutorial to solve the problem.On the 2nd visit, we were instructed to buy a protective cover for our bowls when using the microwave. I asked if this would solve the problem, and was told no, but at least we wouldnt see it. This time, the random sparks happened in front of the repair man. He responded that it was the high iron content in the corn and peas that would ignite the sparks. Also, he said we needed to thaw everything before putting it in the microwave. Again, our issue was listed as consumer-use error and nothing was done.On the 3rd visit, we explained that we could not use the microwave on any setting higher than 70 for risking of sparks flying. We showed him the cover we were using, and the permanent marks being left by sparks. Again, the serviceman witnessed the sparks flying, even on thawed peas and corn that simply needed to be heated. He responded that by adjusting the power, and using the cover, we were obviously learning how to work the microwave and informed us that the next service call for this issue would be at our expense. There was nothing they would do for us, as the problem was our fault, not theirs. We explained that other neighbors with the same microwaves are not having this trouble, and we felt it was simply a faulty unit. He didnt seem to agree, nor care what we felt.I have been using microwaves daily for over 20 years. Our neighbors, having the same exact model, have had no issues at all. I know this is simply a faulty unit, and feel endangered each time I use the microwave. Whats even worse is the way Whirlpool has handled our situation. Our microwave is now 4 years old, and I have learned to rely on my toaster oven. When people visit, we have to caution them on the microwave. I will never buy any Whirlpool appliance for my home again. I do not trust the quality of their products or their service.

It looks like I have the exact same problem as everyone else. Purchased an Energy Smart Whirlpool water heater at Lowe’s. Now I need a new controller. Hope they send me the non-catching fire type of controller.I am going to predict that the company will provide a response that says something like” “Hey, we really want to help you get your hot water back! Just contact us privately so we can discuss this without everyone being able to see what we tell you to do.” So far we are just out of hot water while we went through their diagnostics. They told me that this often happens and the best way to fix it is to let the hot water run in the shower for 20 minutes, then hold down the reset button on the controller for 5 seconds, and do that every time I experience this problem. I hope mine doesnt catch fire. Fire is bad.

We purchased the pair a year ago and its been nothing but headaches. First of all, half the clothes dont even get wet. They say its high efficiency but I dont think theres any efficiency when it doesnt even wash them. Second, when it actually does wash them, it leaves detergent all over the clothes. Imagine your black dress pants with white bleach like streaks all over them. We called because we were under warranty and a repair man came out. Totally useless. He said because its high efficiency, its supposed to do that. Not clean my clothes?? Why would I have purchased a WASHING machine that doesnt clean clothes?? Is there some other use for it Im unaware of?? He told us to try using deep water setting and extra rinse. So now we can wash 3 pair of socks at a time instead of one. Yippee.Do NOT BUY THIS CABRIO WASHER, UNDER ANY CIRCUMSTANCE. Youd be better off with a plastic bucket from the dollar store. If you get it as a gift, the person who bought it for you may secretly hate you. I wish wed had the benefit of these reviews. Now were out $1500. Will NEVER, EVER BUY A WHIRLPOOL PRODUCT AGAIN. Not only does it not work, they refuse to recall it or refund it. Off to the laundromat to WASH my clothes.

We bought a Whirlpool washer (Model # WTW4900BWO) and dryer (#WED4850BW) and within 2 months I was having problems with the washer AND dryer. Every time I washed a load of clothes, the clothes would have some yucky stuff hanging all over it. I called Whirlpool and was told to try setting the washer on 1 Rinse with Softener even though I never use a liquid softener. Their suggestion did solve the problem, but why doesnt a brand-new washer work the way its supposed to? A short time later, my dryer buzzer stopped working and the knob would not advance when set on the Energy Preferred setting. I called Whirlpool again and was told they did not have a service technician in the area where I lived and that it was not likely that one technician would come on the same day to service both machines. I asked why they would sell their products in an area where they were not willing to service them and they said that is the choice of the store that sold it to me. Then they told me there was a service technician available about 40 miles away and they would fax the order to them so they could contact me. The technician who came did look at both machines and was able to determine that the control panel needed replacing on the dryer, but was not able to do anything about the Rinse Option problem on the washer. He suggested that I continue to follow the recommendation of Whirlpool as long as it works. I can do that, but Im not happy that a new machine does not work the way its supposed to. He also recommended NOT using liquid laundry detergent or fabric softener in my washer because it contains animal fat and can build up and cause problems. Nowhere in the manual did it say that. He took the washer apart and showed me how it was already building up under the washer basket. I told the technician that my laundry has had an unpleasant odor to it when it comes out of the washer and even after it is dry. He said that might be because of the small amount of water that is used in the energy saving washer. If these problems cannot be resolved, I consider this washer to be a lemon and hope it will be replaced with a new one. If I had to do it all over again, I would buy a traditional washer. I liked the idea of conserving water, but not if my familys clothes stinks.

It is a double oven. Temp varies too much. The oven is very inconsistent. Cooking Thanksgiving the temperature would not stay even. It took much longer than intended. It was quite frustrating. I would not recommend the Whirlpool double oven.

My refrigerator is now 5 years old. I have a stainless steel fridge. I didnt even have my fridge for 2 months and the one door started to rust. Whirlpool did fix that but now my fridge isnt staying cold. My extended warranty was just up 5 months ago. Figured some of the repairmen that we have called wont touch our fridge because they say the model that we have breaks a lot and that Whirlpool discontinued making this model. I am disgusted with this fridge.

I bought a Whirlpool Cabrio Top Load washing machine September of 2012. It has never cleaned the clothes well. For the last month the machine has a very loud spin cycle. I am very unhappy with this purchase and it is 2 months out of warranty. I emailed WHIRLPOOL and was told that all appliances have problems and wear out. WOW! It is 14 months old and has been used with care. I will never buy another Whirlpool product.

The W/D combo-Cabrio is crap... Dont buy it. Salesperson @ Lowes told us all washers moving away from the agitator to ones like this so we bought it. The washers does not clean everything - does not use enough water to clean - leaves your delicates so wrinkled and clothes in general beat up. The dryer decides when it thinks your clothes are dry when they are actually still very wet... very noisy. Whirlpool must have sold out because quality integrity sure is gone.

Bought this microwave combo oven from Lowes. Went to change the charcoal filters, as specified by the owners manual, and the top cover and the side cover fell apart when I removed the filter cover screws. After two appointments the service tech came out for about 5 minutes to tell me that only mechanical failure is covered by the extended warranty which I also purchased from Lowes.The problem with Whirlpool is that they make the top cover, and some other parts, with cheap thin plastic which crumbles when exposed to heat. The repair tech said, Dont worry. Ill see what I can do. And then he left. Actually the warranty booklet said wear and tear is covered in addition to mechanical failure. Its inexplicable to me why any manufacturer would use cheap plastic for an over the range product. And I intend to fight this until I get this appliance repaired under warranty.

WARNING: Do not get the warranty plan through Whirlpool if you have stackable washer and dryer, you will have to remove the dryer yourself before they come out to service your appliances. I was willing to pay extra to have them take it down, the contractor said I had to call the extended plan service, yet 6 telephone numbers later to include the complaints department to no avail... Whirlpool contracts out so get your own and you may save a few dollars!

I have been TRYING replace a damaged panel on a $10,000.00 Jenn-Air refrigerator for over 10 months now!! Whirlpool is the supplier of Jenn-Air - I have probably spent at least 3 HOURS on the phone talking with one rep after another who ASSURES me they will deal with my problem!! Last week I gave my credit card # to the rep - who told me my part was sitting there, waiting for my # to be shipped. When I asked why no one had called me to let me know, especially considering the amount of time I have been waiting - she said she didnt know. One week later, I call AGAIN to find out why my credit card does not show the payment. Only this time to talk to a fellow who says my part is still on backorder, and they used my card # to put a $1.00 charge against it - to hold it for when my part arrives.. BUT has NO IDEA when that may be! I feel Angry, totally discouraged, lied to, and used! I will NEVER purchase any appliances under the Whirlpool affiliate. This is abhorrent customer service - a $10,000.00 appliance and this is how it is dealt with!!! Bad, very bad!!

We purchase Whirlpool fridge less than a year ago. Its still under guaranteed. 2 months ago we notice the fridge part heating up and food was going off. I went back to the shop where we purchase the fridge. They said we had to contact Whirlpool direct so we did had to wait 3 weeks for someone to come and look at it. Fridge is not repairable. Fella who came out did not report back to Whirlpool. I was waiting and waiting to hear word. I rang to see what was the story on it and eventually they said O we will exchanged your fridge and we will ring you on delivery date. Now Im over 2 month waiting on a fridge. Whirlpool is a joke. The company should be put out of business for what they do to honest people buying their stuff, and people who are in the same boat as me should go to the high court and sue them for all the stress they put people through. Shame on you Whirlpool. Disgrace.

Washing clothes is a nightmare. I am constantly removing clothing from the washing machine that have been torn and left with holes. I am utterly frustrated. Because the machine is more than three years old, there has been no solution to my problem. I have now replaced clothing items in excess of $2,000. I am always here that they will send a repairman and yet there is still the problem. This machine is costing me too much money. The newer machines have fixed the problem. There is no gap between the drum and the doorway or rubber piece. I want that piece to stop this nightmare. This machine has taken a dream of mine and demolished the experience. I hate washing clothes but more so having a machine at home and then going to the laundromat to stop the chaos with doing laundry at home.

I have bought and used other dishwashers (different brands). They lacked quality, quiet operation and efficiently and effectively cleaning dishes, pots and silverware! My Whirlpool dishwasher is far better than all of them. It cleans and makes my dishes sparkle. I would not buy anything but Whirlpool in the future.

We bought a complete set of Whirlpool Appliances three years ago. The set we bought were in the upper price range. In the past three years: The freezer began forming ice on the bottom which melted and poured water all over the floor (a unit on the freezer had to be replaced 18 months ago). An element on the stove quit working and had to be replaced (12 months ago). The ice maker quit working and had to be completely replaced (9 months ago). The dishwasher quit working and the entire motor had to be replaced (3 months ago). The ice maker quit working again four days ago. The repair person who just came said the entire unit needed to be replaced, AGAIN. He said the warranty on the part is only 6 months. I called Whirlpool itself - their warranty is only 1 year. The fact that their warranties are so short, and there are so many problems with their products is evidence that they do not make products to actually work. They simply make them to sell. They do not care if the product works once the consumer has paid for it. This was obvious in my conversation with the Whirlpool service person. She took 10 minutes to gather all my personal information then took 10 seconds to tell me there was nothing they would do.

After purchasing 3 whirlpool items in the last 4 years and 2 of them breaking down a dryer last year, and my water heater today. I no longer have faith in your products. I am disabled and was a whirlpool customer, but after my recent experience with your failing products, I will not be purchasing any more! Its great your willing to send the parts for the water heater but, it costs $65 to have them installed. I bought from you because you had a quality item and obviously that is no longer true. Contact me if you still want me as a customer.

Sept. 2011 purchased new Whirlpool bottom freezer model GX2FDXVA03 and in Dec. 2015 had to replace it after paying for 2 service calls, last time was told cant be repaired. First found ice in bottom of freezer which was caused by Whirlpool installing a rubber nipple at bottom of drain line with such a small opening it clogs quickly. Couple years after that stopped working had to replace circuit boards, now its leaking Freon and no way to be repaired. If you call Whirlpool all you get is big circle of feel good call centers. Best offer was discount on new refrigerator. Told the person Why would I want to spend another $1300 on junk?

My Whirlpool Gold, French door refrigerator is 3 years old and just died. The most frustrating part was trying first to go through Whirlpool.com to have them schedule a repair service call. It seems that when I added my zip code and address, their program automatically changed the zip code. So an appointment was scheduled for a repair company that is 4 hours away from me. In calling Whirlpool back (another 30 minutes on hold), they again attempted to insert my address and zip code only to find the program changed it again. I got NO assistance. I finally did find someone (through Thumbtack.com) who found that one of the 3 circuit boards that tell the compressor to cool, was bad. Its going to be 10 days before I will have a refrigerator again and after spending 2K on it, makes me angry. I will never buy Whirlpool again.

Bought a new oven for my new kitchen. Two weeks after install, I had to have it repaired. Less than 6 mos. later, it is being repaired again, for the same problem. Whirlpools policy is to fix it till the warranty runs out, then not their problem. Buyer beware, and if you do buy, make sure you get the extended warranty.

After 50+ years of doing laundry, I had to purchase my 3rd washer. I bought the new top loader without an agitator. I very quickly learned that it has no lint filter. My first load was towels and mats. The lint clogged up my tub and drain pouring water all over the floor. Since then it has ruined many of my clothes which are mostly sweaters and sweater-knits. Without a lint filter, it deposits the lint right back on the clothes where it stays forever unless I shave or pick it off, even though Ive turned them inside-out. (Time consuming waste!) Even my socks have little balls of lint. It seems the only safe fabrics are new, smooth woven cottons, cotton-blends and slippery nylon providing there is no lace or brushed elastic.Now to the no fabric-softener dispenser... The Downy ball simply doesnt work, and theres no other way to add it. Waiting to use dryer sheets is too late; the damage is done. My clothes are dingy. In my 50+ years of ownership, I have never had to purchase a separate product to wash my washer so that it doesnt stink... and it does. Why does it lock after starting? If I could afford to replace it, I would... but I cant.

Purchased Whirlpool side by side June 2010. Within a few months realized major problem with ice maker. Reservoir on door would leak and freeze inside the door. Service man out at least twice, advised to maintain service contract as would continue to have issues. It still leaks, freezes up and does not dispense properly. Now the inside liner of the refrigerator is cracking and neither the warranty company nor the WHIRLPOOL Manufacture Co. will stand by their product. It is my intent to warn as many people as possible, so they will not have the same bad experiences.

We bought a Whirlpool front door open washer machine from Best Buy on Oct. 2, 2011. We didnt start to use until our basement got finished. In November when the basement was ready, we found out that the machine didnt work at all. We called A&E factory service as suggested by Best Buy. They sent technicians 3 times in 2 months to check the machine. Now, it is 3 months later since we purchased the machine, the machine is still not working. We contacted Whirlpool, and they would not exchange to another machine, instead, they told us they will send another technician to check it once again. This machine costs us $800 before tax, but until now, it is still not working. Can you tell us what to do? We called Best Buy and they said this machine is under factorys warranty. So we called A& E service, who said that if Whirlpool called them, they will tell them it cannot be fixed. However, they need Whirlpool to call them because they work for Whirlpool. Is 3 month waiting not enough for a brand new machine to get fixed? And the worst thing is we still owe money to Best Buy creditor. Please help us to get rid of this! Thanks!

I guess I am in the lucky group because my washer lasted about 3 years before the problems started. The latest is the lid lock light flashing, the machine doesnt go through full cycle but stops in the middle, doesnt spin and drain. Even before that the clothes didnt come out clean. The repairman said that this product is basically disposable and it makes more sense to buy a new washer than to invest in fixing this one because something else will break next.My old White Westinghouse lasted 18 years without one problem, Im sorry I wanted something new. What a pity that companies nowadays sell junk and the consumer has nowhere to go with a complaint. Im wondering if someone has the name and the address of the CEO of Whirlpool, I would like to ship that piece of junk to where it came from... it would be funny if other customers did the same. And I agree with other posts that class action suit would be in order... too bad nobody started it yet. I wish I had read the reviews before I made the purchase but at least I know now to stay away from all Whirlpool products and do whatever I can to prevent other people from making the same mistake I did.

My husband and I purchased a Whirlpool French-door Refrigerator in Feb. 2014 from Best Buy. We did not purchase a warranty through them (BIG MISTAKE) because everything we heard about Whirlpool was positive, at least through friends and family. 1 year and 6 months later we have NO freezer and their warranty expires a year after purchase date! I called the company and they are no help at all! From all the comments I have read on here, there are few positive results! From now on I will be checking all reviews before I purchase a product again and WILL NEVER buy another whirlpool product again!

In 2/2007, I purchased a Whirlpool Duet Front Load Washer (GHW9400PW) and have had constant F06 failures. After the repairman debrided the pump, he felt the issue might be electrical, if not resolved, it will fail again. Now, it needs a $400 to $500 electrical system and cannot be guaranteed that will end failures as these washers have had many problems. It cost $1000 and only lasted 4 years before the failures appeared. Whirlpool only offers a one-year warranty, which is not enough to cover the future problems these machines are prone to developing.

I bought a Cabrio 2 yrs. ago and I wish I had my old washer back. I read reviews and checked out a lot of literature and thought I was getting a quality machine. What a waste of hard earned money. I cant get clothes clean, its loud, and it leaves soap residue even after an extra rinse. Whirlpool products arent what they claim to be. I had a freezer I bought because I bought a half a steer and it quit running and I lost all my beef - $700.00 worth. From now on I will stay away from any Whirlpool products!!

I hadnt had the machine. In no time, I started noticing brown rust looking spots on my whites and light colored clothing. I got to looking and had rusted out all around the bleach dispenser, entire area on the entire top. I was told to replace it. This would be about $200. Ridiculous!

In 2011 we bought a Whirlpool Washer (WTW4950XW). We had a one year warranty. There have been problems ever since we bought it. Of course it is no longer under warranty. In the last few months we have encountered brown spots on clothing. The washer has always spent an inordinate amount of time Scanning. It does not matter how much I readjust the load. I ALWAYS must do an extra Spin and Drain. Sometimes Rinse and Drain helps...sometimes not. Sometimes the machine indicates it MIGHT be finished washing but only the clothing on the bottom of the load is damp. It does not rinse the soap out. Recently when I washed my husbands coat several times -- he had to finally hang it in the shower when he bathed to get the soap out.We had repairmen out once when we had the warranty. They said the drainage hose was wrong. We adjusted that. I called Whirlpool more than once about our problems. They said they could not help because we had no warranty. OK. One young lady said we could get a 5 year warranty for $353. For $499 we might get a machine without all the 747 dials and tweets and fewer government, EPA amenities. Whats wrong with this picture? My old washer lasted 30 years. We are very, very sorry we did not repair it. All I want is a washer that will provide me with clean clothing, towels, sheets and blankets in a timely manner. That does not seem to me to be too much to expect. I am considering a washboard! Or the shower for ALL my laundry! I am angry and frustrated. I always considered Whirlpool a good brand.

Whirlpool washer cabrio WTW7800X - Lid broke for the second time in less than a year. It is a defective part. Whirlpool should recall it. I will never buy Whirlpool again. The lid costs more than $200 + labor to replace.

I purchased the Whirlpool Cabrio about five years ago. Last year, the motherboard had to be replaced. This year, it started load balance issues on the spin cycle; in other words, it wont spin without sounding like its going to tear itself apart. It cost $100 to have someone look at it, and was going to cost almost $400 to repair, and whats next? I spent a lot of money for this machine, and Whirlpools answer was to offer me a discount to purchase a new Whirlpool. Do I have Stupid tattooed on my forehead? I will never buy a Whirlpool again!!!

My Whirlpool Cabrio cannot wash sheets, blankets or any of this size. It balls up in the middle and form a bubble and only part of the items is washed and washing powders are trapped. I have purchased more sheets in the past 4 years than I have in the past 45 years of doing laundry, because the washing powders are not washed out. I wash on second rinse also, never fails and it still does not get all of it out. The clothing gets off balance if it was more than 3 small items. I have a leveling tool that I put on it often to make sure it is level. It’s something within the machine. I will never, never, never purchase any more Sears’ product. If anyone has jury-rigged this machine to work, please let me know. Sears has refused to help me, even today.

We have a 2008 Whirlpool gas range that has worked reasonably well but lately more and more of the electronic push switches on the keypad have stopped functioning. So now I cant set an oven temperature as only a few of the 10 number switches still work. I talked to an appliance repair guy who said that the typical electronic keypads are notorious for burning out after 3-5 years because of heat transfer from the oven. So now Im stuck with an oven that is virtually unusable and a $400-500 cost to replace the keypad control. Is it worth replacing? Can the faulty control buttons be somehow fixed? Shouldnt Whirlpool acknowledge the faulty design and provide a free (and hopefully better) keypad? There must be thousands of people out there with similar circumstances. What about a class action suit? Any advice/opinions out there?

I bought a brand new Whirlpool washer and dryer set -Cabrio- $1700.00 in 2011. It is by far the worst washing machine I have ever purchased, and I am 60 years old!!! It is now three years old and has been repaired at least 4 times. Long story short... after hours & hours on the phone, along with many threats! (By the way I had to ask for a manager two times up the ladder for this to happen as they just kept repeating that it was out of warranty coverage). I also told them that I was going to have one of my company trucks deliver this machine to Sears lot, along with a paid person to inform every shopper of my plight with this washer and the lack of service from Sears and Whirlpool! Whirlpool finally agreed to pay for the parts but not the labor on this most current repair. (This time it is the transmission!! In the past it was the Hub, twice. The gear case twice and the belt a number of times). I am now going back to Sears to request (that might not be the correct word) Demand, that they take care of the service bill for this machine. In between repairs, I have dealt with ongoing cleaning quality problems. This machine does not get clothes clean. I always have to wash them twice. This machine is loud. This machine does not use enough water to even dissolve the soap. So much for energy saving measures when you have to wash twice and still see soap and crud in the tub. Worst, worst, ever washing machine in my life!! By the way, I have an 8 year old Maytag too that I have never had to repair. Moral of the story, buy Maytag, or at least do not buy a Cabrio!!!!

My dishwasher quit drying and washing in hot water at Thanksgiving 2021. I could not get someone to look at it because the repair company (for Whirlpool) could not get to it until January 2022. The repair tech said it was it could be three different things. He was going to order all three parts. Three weeks later, they came to repair it. It still didn’t work and I hate to wait two different days (all day) for service. First day, he didn’t make it so had to schedule for next week. He replaced the other two parts. It now works by still doesn’t dry like it should. Not thrilled with performance at all!

I bought a Whirlpool refrigerator, model # wrt779reyb00 with serial # vs13537798. The icemaker quit working and then water started leaking out from the door. A&E serviceman came out to repair and said we needed a new door. It had been over 11 weeks and the door still has not arrived and we have been told it could be as late as November. When I purchased an item, I expect it to work and if not, to be repaired within a reasonable time or be replaced. I have called and been told that replacement is not an option and that I will just have to wait. This is unacceptable. I purchased this refrigerator with water in the door and an icemaker and I expect it to work.

Brand new dishwasher and first time I started it I noticed the timer showed the cycle taking over 3 hours. When done I opened the door and there was some water in the bottom and the door was very wet. Dishes had not been washed. A glass that had turned upright had no water in it. The soap pod was still intact. I started over again and the same thing happened - two more times. The silverware is not clean either. Its going back!!! Im sure there will be resistance but we will deal with it.

I agree with the person who said they would rate it no stars, because this washing machine model (Whirlpool Cabrio Model No. WTW8500DC4) does not deserve one. It truly does need to go back to the engineering department. This washing machine is a replacement for another Cabrio! Short story on the first one: Installed on February 2, 2017. October 5, 2017, machine would not go. Then began a series of waiting for repair people, parts, etc. I think it was a total of four trips -- the first one to inspect, three to install parts, the last one being where the repairman took the machine totally apart in the laundry room and was here for several hours. Still would not work. On November 29, 2017 (almost two months later!), Whirlpool had one delivered by JB Hunt. Well, that wasnt so short.This complaint is on the replacement machine. Installed on November 29, 2017. On February 3, 2017, washer said it was done. Well, it wasnt! Clothes were sopping wet, had not been spun, and the fabric softener had not released meaning, I guess, that they had not been through the rinse cycle. It gets better! Tried to start it on a short wash, meaning not very dirty as that is the only way to shorten the cycle. The timer showed 40-something minutes, then went to 1:36 minutes, then to 1:42. Turned it off, unplugged, let sit 15-20 minutes. Plugged in, started it back up. It went crazy! Water was pouring in the machine, then I heard a noise, looked to see what it was -- it was water coming out the bottom of the machine. Husband turned off the water spigots, didnt stop the water. I unplugged the thing from the wall; water did stop.Water was in the laundry room, the pantry, the kitchen! Thankfully I was standing there to see what it was doing or it could have been really bad. This time I took photos and video of this thing. Technician is coming Wednesday. Well see, wont we? Do not want another Cabrio, but what do you do if, like most people with new washer/dryers, you want a matched set?

I bought my fridge 6 years ago. 13 months after purchase I had to replace the compressor. Last month I had to replace the water drip pan. Now the fridge is knocking and hissing again and warm inside. Compressor needs to be replaced. I contacted Whirlpool and they said 6 years is old for an appliance. Seriously!?? What about 13 months when the compressor went? They obviously dont stand behind their products. They are unable to admit I got a dud. Im so disappointed and frustrated. Stay clear!!!

Standard looking dishwasher. Quiet and efficient. Best value for the money. Highly recommend. Chose this brand over more expensive options and made a great decision!!! I dont have a single complaint.

I bought a counter-depth French door refrigerator for our new build. I had to wait 6 months for delivery since it was on backorder. When it arrived a door was bent. Lowes replaced it with a door that had a leaky ice maker. Ice and puddles of water intermittently appear on our new wood floor. Whirlpools technician told us WE would be charged if they couldnt find the problem. Whirlpool rep confirmed. Also the manufacturer warranty began at purchase date instead of delivery date.

Whirlpool Gold Freestanding Accu bake Duo FIRE HAZZARD - We bought our house August 2013 and we were SO happy to see the stainless steel appliances and we thought Whirlpool was a good brand that our grandparents stood behind for years (they obviously havent bought from them in 50+ years... times must have changed for the worse). Anyway, I got all moved in and was fixing supper and noticed how REALLY dark and greasy the oven was. I could barely see inside because the coating of grime was so thick that it dimmed the light by being so thick over the glass bulb cover. I immediately thought Wow... the past homeowners were nasty and lazy because they have this nice self-cleaning oven and dont even bother to clean it. I noticed it smelled slightly like it had a gas leak somewhere when it was preheating but it cooked the supper okay that night.Because it was hotter than a jungle in NC in the summer heat of August, I decided to wait until winter to use the self-clean... thought it would warm the house as it got rid of the gunk, right? I kept using the dark coated oven about a total of 25 times and always noticed the faint gas smell at first when it would preheat. I thought maybe it was SO dirty that the oven seal wasnt working right and since it was now November, I figured I should just run the self clean cycle and maybe it would make it run properly as it was REALLY dirty and the igniter or something may actually be clogged. I figured it would probably stink a little at first when it started the cleaning cycle because of the excess build up but it needed cleaning so bad that I cleaned it... The smoke alarms started to go off, we just disconnected them for peace and quiet... Our throats and eyes were burning and it smelled more like plastic burning... FOR HOURS it was horrible! The walls and the Terracotta tile floor were flaming hot!!! The next morning the house actually smelled like it had caught on fire and it stayed that way for weeks!The oven was very clean inside after the cleaning BUT the oven is now totally useless! It will not stay lit. I have never been able to use it again as it will not come up to temperature... just clicks over and over and hisses trying to light. I tried again today and it started LOUDLY hissing like a big open gas pipe was on in there and I got scared and cut it off. THANK GOD it went off!I have been reading similar complaints about Whirlpool Gold ovens for a couple hours now and I am truly scared to use this oven now. After reading the comments of the hundreds of dollars it will take to get it to bake again and how most people STILL had the same reoccurring issues and NO help from Whirlpool... Well I decided to share my experience in hopes that if anyone else is reading this... and I am sorry to say... Well... you are not imagining the problem either. We never read these blogs like this BEFORE we buy or use our appliances, only AFTER something scares the crap out of you and you look for a recall. If I could afford to sue Whirlpool for a replacement then I would. I wish everyone could afford to sue Whirlpool for their unresolved issues that have cost them unnecessary expenses due to the customer loyalty we have had for Whirlpool as we used to be taught You get what you pay for and Do not go with an off brand because those companies go out of business when you need them to repair or service stuff. Am I the only one that was taught this? Times are very hard now and the economy is getting worse and now we have to be screwed by big companies like Whirlpool getting rich off of hardworking people and they do not care enough o help pay for the poor workmanship issues they are making. Shame on you, Whirlpool. I am taking the rest of the day to read reviews on a replacement stove so I can get this ticking time-bomb out of my new home. I too have read enough about the same oven that others have had worse memories than I did. I will not waste anymore of our hard-earned money on Whirlpool ovens. You have to decide what is good for you....

I purchased a Whirlpool side-by-side refrigerator from Lowes for $1,100. It arrived missing a shelf. Last year, the warranty expired and the ice maker mysteriously failed. Next a drawer slide failed. Next the lights, both of them, failed. I was offered a service call, the estimate $300+. Next, the ice bucket bottom broke and filled the freezer with cubes. Next another drawer slide failed. Whirlpool makes an over-priced, poorly engineered, poorly made product and Lowes sells their products without any care for their customers. I will do my best to warn anybody who is interested that while Whirlpool used to be a good company, it has degraded into producing junk and trading on a once storied reputation. And Lowes touts these products without any interest in its consumers.

I wish I could give negative stars! My Cabrio Model #WTW6600SG2 sounds like a jet airplane on the spin cycle (this started 2 months ago). Now, Im getting the UL error, its not an an uneven load!

We purchased a Whirlpool refrigerator in 2010, model #ED2KHAXVB01, side by side with ice maker. Fortunately, we purchased a 5-year service contract at the same time because the ice maker has broken twice. Unfortunately, I have had to replace the shelves while still under warranty quite a few times. The sides of these glass shelves are made of poor quality plastic and crack constantly. The drawers are the same way. The refrigerator is no longer under the warranty and Whirlpool wants $109 per shelf. I told them I would pay for replacement shelves only if they could send shelves that were made with better quality materials. Otherwise, I might be spending $1000 per year replacing shelves. The Whirlpool representative told me there is nothing that they can do. I see many people with this problem posting complaints on the internet. Do not buy a Whirlpool refrigerator. I have been married for 37 years and never had to replace one shelf in any refrigerator and still have a 40-year old refrigerator in my basement with no broken shelves!

WRX986SIHV00 - French Door Fridge, cost $3k. After 16 months lights on top of fridge and freezer broke, Whirlpool only states no more warranty and offers no help. For such a pricey appliance that is a very weak quality and inadequate service IMO.

My fridge is a French door-type with two doors on top and a pull-out freezer with a ton of room! There's water at the door and an amazing ice maker inside the freezer. Two drawers for veggies, fruit, meats/chicken. And a retractable shelf to make room for larger, taller items.

We purchased the Whirlpool Cabrio washer and Dryer May 2017. First, this washer is SO LOUD! Honestly, NEVER had a washer that is this loud on the spin cycle. My second issue is, that when I wash my blacks, they have white splotches streaks on them. I use ALL clear and free liquid washer and Downy softener, so I stopped the softener, and still the white streaking. Ive since will use the additional rinse on during the wash, but still leaves white streaks. After 3 separate rinse cycles, no streaking. This leaves me thinking that with the lighter colored clothing, there is probably streaking as well, just can see it - my conclusion is that the clothes arent getting cleaned properly, or rinsed. Another issue is the dryer. First, takes longer than all my previous dryers, even the set 110 mins for towels on high, still takes longer. My washers are not packed tight with clothes either - its just my husband and myself - not a lot of washing. Also, I noticed a crack in the inside dryer/drum where it looks like the paint is chipping and cracked. I used some high heat touch up paint, and it did not help. Needless to say, what I thought was an good reputable product, turns out to be, not so good.

Purchase at 2014 and still working and nowadays, they dont make refrigerators, washer or dryers to last more than 3 to 4 years. The quality of appliances, really such since the manufacturers are greedy. And after the 5 year Warranty expires, only Lowes buys back the the appliances and Home Depot. Their Warranty specifies that you have to purchase from them to replacement of an appliances if purchased from them!??? Therefore I would not buy any appliance from them. A refrigerator, washer or dryer, you can take parts from each one and build a whole new appliance, which is very disappointing! TO ME THIS IS BAD BUSINESS FOR AMERICANS, not all people know this by experiencing this yourself and I let people know about my experiencing this myself, manufacturers should make products in The United States of America???

We purchased a brand new Cabrio washer and dryer in December 2010. We didnt move into the new house until February 2011 to start using the appliances. Last week, we called a repairman in to see what was wrong with the machine because it was making such strange sounds. He said it needed 3 new parts including a gear. The gear he took out was broken and gummed up with soap. We were told by an appliance salesperson that the water should never have been able to get to the gear. Parts were to be here by Tuesday of this week and the machine repaired. They called to reschedule yesterday. I called them this morning and they said the tub and another part would be delivered today, but the gear would not be sent out until September 12. This is a brand new machine which was obviously sent out of the factory with a defect. It doesnt clean properly and sounds like an airplane ready for take-off. I have never heard a machine this loud.We are going out and purchase another brand. My advice: Dont buy Whirlpool!Donna

I thought this was a nice high end washer and dryer set but it does not clean even wet mud. The mud just smears onto other parts of the clothes. My dog had an accident on her blanket so I threw only her blanket in on deep water setting, this is a large capacity washer and not a large blanket, the accident was still on her blanket when the cycle was finished. I had to rewash for another long cycle. Maybe its because it doesnt have an agitator. I was worried about this when I bought it and I will never by one again.

I have had this front loader for 5 or 6 years. My clothes absolutely stick, I cant stand the smell of them. I have used Affresh, the recommended cleaner 3 days in a row, multiple cycles, no improvement. I did the vinegar treatment, leave the door open etc. What is upsetting is I have read Whirlpool has been aware of the mold and mildew problems of front loaders yet continue to manufacture them. The gasket in the front enclosure pockets at least a cup of water and other gunk from the wash. A waste of money!!!

Bought a whirlpool water heater less than two years ago and it has already failed. I could not find parts for it and was told by a lowes employee that I would have to call whirlpool on the 5th of July (three days away) to order any parts. I tried three plumbers in the Indianapolis area and they all told me that I would be better off replacing it with a different brand. I just put in a new rheem in its place. I will never buy another thing from whirlpool. They are no good.

I hope the CEO posts this on a giant screen in front of all their employees. The first thing I did after moving into our new home is brag about the American made Whirlpool appliances. Being from the Midwest I take pride in made in the USA product and go out of my way to support homegrown companies. I know that a number of the components in my fridge include the fan that failed after 11 month were most likely sourced and manufactured in China... but that no excuse!! Whirlpool needs to do a better job of QC. You need to be passionate and rigorous with your testing. Dont reduce cost at the cost of your customer base. It is amazing were to the point where we can no longer compete with China in quality.Second is customer service, if you know you cant compete in quality you need to be able to make up for that with customer support. I called Whirlpool and scheduled an appointment the day the fridge quit working. I was upset that it would take three days to have a working fridge but I was understanding. Lucky for me I had an understanding neighbor too. Anyways, when the day came for my scheduled warranty repair I was told that Whirlpool was mistaken and that I wouldnt be able to get it serviced for another week! This is just unacceptable.Right away I called the Whirlpool customer service representative and manager to express my frustration with this error. They were polite and both agreed with my frustration. It also sounded as if they also didnt understand why their own company was doing such a poor job addressing repair issues. They made it sound like this was a common problem of people getting overbook at repair service providers. Again another fumble. Bottom line, due to my position, I dont really have a choice but to wait another week for a repair. Take note: Every time you lose a customer like me this you lose 10! I will now go out of my way to tell people about my negative experience rather than my positive. So disappointed.

We bought a refrigerator Model# WSF26C2 EXB last June 2012, and it broke down! Our one-year manufacturer warranty did not cover for any food loss. We would not recommend Whirlpool refrigerator to anyone. We called at 12:30 pm and they could not send anybody out to repair the refrigerator until the following day. Bottom line is, there is no compensation with Whirlpool.

I purchased a brand new 2019 Whirlpool side by side refrigerator in October of 2019 for my new house. Yes, that was 2.5 years ago. HOWEVER, I live alone and hardly ever use the ice dispenser. Maybe, it was used 20 times in 2 years. The ice dispenser just stopped working and today I notice the refrigerator is not even making ice! What a piece of garbage!

I bought a 5 burner Whirlpool range that I really like except the danger of knobs turning on too easily and releasing gas. You just have to brush up against them lightly and they turn. 3 times my nephew has come into a gas smelling kitchen. Whirlpool sent repairman out. He said they operate properly. Really?? What to do?? Does someone have to die?

I had a perfectly good Kenmore range, but I didnt like the color. I purchased a Whirlpool 30-inch gas range at Lowes. I had problems immediately! The repairmen were at my house 6 times within the first year. My warranty expired and they wanted me to pay for an extended warranty. I refused to pay any more for this piece of junk! I fought with Whirlpool and demanded they either replace the range or reimburse me the full cost. They finally agreed, after many heated conversations, to replace or reimburse me as long as I promised not to purchase a Whirlpool product again. What kind of company would say that? A company that knows their product is defective and has poor customer service. I opted to take the new range that they promised wouldnt have the same problems. It is having the same issues as the original one. It shuts off in the middle of cooking and it is infuriating to say the least. I can promise Whirlpool I will never purchase a product from them ever again!

I bought this washing machine after having my Kenmore for 20 years. This washing machine is a nightmare. I have to wash my clothes 2 or 3 times, to get them clean. Everything has residue on them. Once a month, I do use a cleaning tablet, and between loads, I wipe the washer out too! This is the biggest piece of junk! Save your money. Buy an old school washing machine.

The unit has performed as I had hoped. I wanted a quiet appliance that performed well, and could accommodate large plates and platters. I never put my knives, wooden utensils, pots or pans in my dishwasher so that was never an issue. I use 1 of 5 cycles available, 1 of 4 options available. Why use something other than hot water? The delay option is used often since I have a tendency to forget to turn it on, but I never let it run if someone is not home. The time left clock is also helpful, but dont count on it being really accurate. The start/resume, delay and cancel options are often used. I used the rinse option once with disappointing results. The silverware caddy is a little small, or my silverware is too large. I do not put any pots, pans or knives in, everything else fits fine because its a tall unit. So tall in fact, that the door comes out much farther than earlier units. Im still getting used to that. The front is brushed stainless with a black plastic control panel, nothing special here. My favorite options are delay and time left. Never have used the heat to dry option. We have low humidity and Ive never had the need to dry them immediately.

This is my second water heater in three years. The problem is the thermocouple thermostat. Also, when I drain the water, it comes out of the heater black because of the corrosion in side. I spoke to people in the company, and they were nasty to me. This happened to my two heaters in 2 1/2 years. Please, do not buy a Whirlpool heater.

Everything Whirlpool that I buy is junk these days! Whirlpool used to be one of the best brands, now, cheap China GARBAGE! My dishwasher will not fill enough to clean the dishes without setting it on pots and pans. Then it runs for hours and uses a ton of electricity! I tested the water fill cut off, after it fills it is not even close to lifting it and the switch works fine. I returned the Whirlpool dehumidifier I bought recently, it was junk as well!

Immediately after purchasing an entire kitchen of Gold Series kitchen appliances including the refrigerator with bottom freezer in 2/2013 from Lowes we began having issues with the refrigerator. I am not an engineer and dont profess to be, but even I can figure out that the whole thing is a problem based on a design issue. The top drips water consistently and has from the first, which has been addressed numerous times. Ice maker replaced trying to fix the situation two times. The freezer guides were messed up and off from the beginning, and had to be ordered-waited for, then installed. In total a repair person has been here, an inconvenience on our part - 7 or 8 times and we still dont have a refrigerator that works properly!The last time we had someone look at it, there was a part that had to be ordered from, yes, Mexico and we had to wait a week or so and they told us they could rent us a loaner!!! Are you kidding me?? I should have kept the old 26 yr old fridge in my garage that is still working that was built in America! After buying $8000 in appliances and supposedly a top of the line brand name that in the past has shown integrity to their products... I pay my bill each month, because if I didnt someone would put it on my credit. But who puts it on Whirlpools credit? Who is going to hold them accountable and how many complaints must there be in order for someone in the government to step up and do something to a company that is taking tax dollars from our US and sending it to other countries but selling less quality products to those who do pay the taxes? I am ready to sign a petition! I should have gone with the other brand! Any other brand would have given me a better shot than this of having less of an issue! Terrible experience and certainly NOT GOLD! Shame on YOU Whirlpool!

On March 3, I purchased a dishwasher (Model: KUDE70FXSS1 Serial No.: F10202361) on Whirlpools VIP link, which will more likely be my last Whirlpool purchase based on the slightly damaged product and incredibly poor customer service Ive received. Upon delivery of the dishwasher on March 9, I noticed that the left rear wheel was damaged and slightly bent. I also noticed that the unit was a little off balance. But the delivery person explained to me that everything was okay and that the front legs just needed to be adjusted. I believed him and signed the delivery receipts with the additional note about the left rear wheel being damaged. At the time of delivery, the driver also happened to mention that J.B. Hunt did offer installation services for dishwashers. I then called Whirlpool customer service, which pretty much gave me the cold shoulder, and said that it wasnt in their policy. I had to request the installation service at the time of purchase and Whirlpool would not send someone back out. This made me upset because I initially wanted to have the dishwasher installed but your VIP link didnt show an option for installation. Im not sure how Im supposed to request the installation services when theyre not being offered. But the genius customer service representative thought that I should intuitively call Whirlpool when the link isnt on the website. This is the first demonstration of Whirlpools poor customer service, in my opinion. After a couple of days of driving around to get a hose and a cord to perform the installation, I finally installed the dishwasher on March 12. Once installed, I noticed that the hinge on the left side was rubbing against the tub of the dishwasher. The door hinge was bent and the main tub was slightly damaged. Again, I contacted Whirlpools customer service department who sent out a repairman who confirmed that the dishwasher needed new tub and hinges which were covered under warranty. Unfortunately, he told me that I would not receive a new dishwasher since I installed it myself. He would order a new tub and hinges and transfer all the equipment and wiring from my original dishwasher to the new tub. Essentially, I would have a refurbished dishwasher at a new price, which I do not want.I initially wanted to have the dishwasher installed but your VIP link didnt show an option for installation. If Whirlpools website worked the way it should have and offered an installation service, I wouldnt be in this situation. I would have paid for the installation and the people installing the new dishwasher would have realized that it was damaged prior to them leaving and ordering a new dishwasher. I am a customer and not a dishwasher repairman. No normal person would have been able to catch the damage that is on my machine. Second, I find it hard to believe that Whirlpools policy states to have all the equipment from my original dishwasher installed on a new tub. So, I paid $989 for a new dishwasher thats really a refurbished dishwasher because of the damage. I wish I would have visited this site prior to purchasing. I will never deal with Whirlpool again.

Very dependable. Like the steam clean function. Love that it is front loading. Like that the machine has windows. The functions for towels is a plus. Time remaining convenient. Machine is very good looking.. A big plus is the choices of many different functions, many that I have not yet used, but are available too.

Bought a whirlpool refrigerator in 2015, have had both handles replaced 3 times, the bottom pieces of the handles are made of plastic and they crack. We had to take them to a metal fabricator and have them replaced with metal to keep them from breaking. Lowes and whirlpool know of this problem and they do nothing about it. Will not buy another whirlpool product. Very dissatisfied.

I purchased a Whirlpool water heater with the Flame Lock Safety System on 6/4/12. When installing the water heater, the cold water pipe would not screw into the top of the water heater. I exchanged this water heater for a new water heater of the same make and model. I brought this water heater home and had it installed and noticed that the flame on the burner was orange and too high. I called the 877-817-6750 number for warranty and was told by the customer service rep that it was either the gas regulator or the orifice inside the water heater. I was told to contact a plumber to take care of this issue and it was not a warranty claim and not their problem. I then went to the Lowes store where I purchased the unit and spoke to a manager. The manager called the same number I called and was told the same thing, that I was responsible for the repairs to the unit. How can this not be covered? Both pieces are internal to the unit and were never touched during installation. I now have to remove and return this unit and install a new water heater that will not be a Whirlpool at my own expense. Do not buy Whirlpool.

Yesterday I purchased this Whirlpool top load washer model WTW4816FW with agitator and we installed it at our vacation home and I started a small load to wash. Yikes, it made noises like a machine that is on its last legs. I knew from washing clothes for 40 years that this is NOT right. We, hubby and I waited and listened to this piece of junk to finish the cycle. Thank god I had set it for a short wash. We also videoed this contraption while it was grinding. I called Lowes and politely told them I was returning it. Thankfully they never had a problem with us bringing it back. (This must happen often.) I go back to the appliance department and decide on a Maytag. I noticed that it looked like the junk we just returned. I stood there and looked up the model number online and lo and behold there was a video of it doing exactly the same noise. It was virtually the same machine I just returned with just a name change. Needless to say we left the store washerless until I can research this further. I then found out that Whirlpool now owns Maytag. Thing is I just bought a front loader Maytag for my main home and it works good. It was a replacement for a Whirlpool without a agitator which worked well too. The YouTube videos seem to be washers with agitators doing this. I just wish I could post the video for all to hear. I guess we are all at the mercy of big companies who dont care if they make a good product as long as they can make it cheap.