Error f1e2 error. Washer less than 2 years old.

I HATE this washer!!! Did I say hate this washer? YES. Do not buy it. Delicate cycle. Ha ha ha. NO!!! Good thing Im retired because I need to check it every 5 min to see if its getting clothes wet or untangle a mess. I find I use the rinse and spin cycle once with a little soap and run it again to rinse. A lot of extra work. Sheets washed in the deep water cycle turn into a giant twisted mess if you dont stop machine and untangle everything. Hate it. Hate it. Do not buy this machine. I use more water by washing things twice or fewer items. What a waste of time!!! Locking lids are the worst thing ever designed. Why?? Dont tell me some stupid kid is going to climb in it. We should have a choice or be able to disable it!!! Worst machine ever designed???

Whirlpool sent out a repairman to fix my range. I had it for 3 years, and one day I was baking cookies in the lower range and boiling water for pasta on the top left burner. There was a very loud pop, a bright flash in the glass top where the back left burner is, then there was no power to the range or oven at all. No clock display, burners would not work, oven would not work, nothing. As if it were unplugged. Of course, my warranty was about to expire in approximately 6 days (go figure) so I called the customer service line for repair. After 2 hours of back and forth with 3 different people, I finally had a technician coming out 4 days later. He shows up, takes about 35 minutes to get the glass top off, then says to me that he needs to order a part for it. This will take a few days. Ugh. Fine. 3 days later, part comes in. Same guy comes back out, fixes it. Ok.Up and running fine for about a year and 2 months. Then... POP! It happens again. Same scenario, different menu. (I was cooking breakfast). Now, warranty has run out and I have a $1,300 piece of scrap metal sitting in my kitchen. Worthless. My old KitchenAid stove was great. Had that thing for 13 years. Never a problem outside of replacing a $68 heating element one time. I paid $450 for that range. Tossed it out for this bells and whistles newer stainless steel glass top range/double oven. Regretting that tremendously. Whirlpool will be on my do-not-buy list for any appliance from now on. Didn’t even last 5 years. Oh did I mention the service call cost me $85? Yeah... Garbage!

I bought an adapter that I added to the kitchen pipe, drilled a few holes in my cabinets to route the hose and voila! It is small but big enough so it's perfect for me. I didn't realize it had an internal heater so I was moving the hose between hot & cold under the sink but now that I know. I will try the heater. The settings are complicated so you have to read the instructions fully. Before I read them I thought every load took 2-3 hours but they don't. I do like to use the heavy soil setting and that does take a couple hours, but if I'm in a hurry or the load is not that bad I use a shorter 50 min setting. For the drain hose I either put it out the window or put a screen in the sink & tie it to the faucet. You have to tie it down wherever you aim it because the water comes out with enough force to throw the hose. I had a couple incidents of kitchen flood before this stuck in my head, now that sucker is secured well. I intend to make a permanent drain to the pipe eventually but for now I just use window/ sink. This required a longer drain hose. For apartment use, I am very happy.

Bought a Whirlpool Fridge WRS321SDHZ00 and it has been services three times in one year. It has been down for at least one month at this point due to all the service. Service History- Oct 15th 2018 - Fridge/ freezer started not cooling (Issues started) Oct,19th 2018 - Failed defrost (Tech Diagnosed) Nov 13th 2018 - Control was replaced, defrost heater replaced (Service performed) April 10th 2018 - Fridge started not cooling again (Issues started) April 15th 2018 - Tech diagnosed failed UI board (Tech Diagnosed) April 17th 2019 - Replaced failed UI for water/freezer dispenser (Service performed) May 23 2019 - Fridge started not cooling again (Issues started) May 23 2019 - Tech came out and diagnosed the issues as defrost thermometer (Tech Diagnosed) (They initially wanted the tech to come out May 28th but I had to explain this was not acceptable as I can not continue to be without a fridge like this) May 23 2019 - Request to have the fridge replaced.May 24th 2019 - Whirlpool called to notify they would replace the fridge.

At some point, Whirlpool should accept the fact that they should not sell this machine. Word of mouth spreads fast! Im hoping it will make a big dent in sales because I know then they will listen and act! I purchased it in 2006 for $800, thinking this Cabrio 6400SW is a dream, I can get more done in less time (at that time, there were seven in our family). However, problems within the first year, F1, but I was happy and still under warranty! It was fixed, only to start the problem again. This time, not under warranty! I really wish I had said yes to the extended warranty! Even the repair guy Whirlpool sent suggested it may be a good thing to get the extended warranty if I were you! I think he was trying to tell me something!My naive thought was, why spend more money we did not have? After all, it is a new machine! I did not comprehend that any company could sell and continue to sell something that was clearly a defective machine! Nor did I entertain the thought that a company would not stand behind their product! It is now 2012, I still have the machine because we have dealt with it and have/had no extra money to throw out at it. I have dealt with F1 for several years and did not contact Whirlpool, mostly out of lack of time to research what the deal was and if others were experiencing the same. In November 2011, after reading many complaints and frustrations on the internet and what results they got, I called Whirlpool. Using a level head, sugar sweet persona and a mindset of disbelief that Whirlpool would allow such problems, the customer service girl did her best with what she was told to reply with (meaning, there is nothing she can do). It is then that you ask to speak with a manager or director. I won in getting a repair guy out to fix the F1. They made it sound like they were doing me a onetime favor. The machine board was replaced, the repair person also thought there was an obstruction in the hose and he could fix it, but it would cost us money and suggested we try our hand at it first. We did find an obstruction and for one week, the machine was quietly working beautifully! Whirlpool even called to see about how it was working and my husband had answered that everything works well, not knowing that Ld is our new problem. Ld had started to pop up at the end of that week.So here it is July and Im so frustrated trying to get wash done. Im thinking of all the wasted time, all the wasted electricity and energy Ive spent trying to get this machine to work! My kids are trained to hit stop/pause if they hear it beeping. Some days we cant even get the clothes to spin dry. I try different cycles to get the machine to start and often have to cancel the cycle and change it to another cycle to get the machine to continue. Is there a smell? Yes, and I run the clean washer cycle twice in a row just about every other week now. That doesnt even seem to clean the washer anymore! Tangled clothes sometimes. Ld always, uL sometimes and a sound like it is trying to do something but is stuck. Lots of laundry to do! No money to fix it! Whirlpool needs to stop selling an inferior machine! I know one thing. Never Whirlpool again and I tell everyone not to go with Whirlpool Cabrio. Even one of my co-workers had one and bought a new washer (not Whirlpool) because of problems with her Cabrio only after three years! Do not purchase a Cabrio!

After one of the door shelves in our new refrigerator cracked, I ordered a new shelf from our local agent Neuman Appliance repair in Ashmore, in July of this year (2014). I was told that it would take a while as Whirlpool were notorious for poor service; however, it is now the middle of September, and we are still waiting!When we ordered a new part for our dishwasher from Fisher and Paykel, we received the part in just 3 days. I mention this to give an idea of what good service should be.

Ive had so many problems with this washer. Everything has been replaced on the machine and it is still a failure! It has overflowed 5+ times. Stopped draining 4 times (fun getting water out of it...). Have been without a washer for a total of two months! My In-Laws have the same and theirs hasnt been a problem (however it isnt used as much as mine.). Hopefully mine is just a Lemon! Ill never buy another one!!!!! Especially from Lowes. They deem it only a lemon if it has had the same issue for 4-5 times. That is with the extended warranty! TO THE DUMP IT GOES!

Whirlpool Cabrio Washer WTW6200VWO & Cabrio Dryer WED6200SW1 - My Cabrio washer ties clothes in knots but the big issue is that if it goes to UL (uneven load). There is no alarm. Washer stops all operations except one. It fills up over the top, all over the rec room, out the door and down the street until someone alerts me! I run down, hit cancel and it drains. I unknot the clothes and start over. Then I mop up! Help! My Cabrio dryer has been through four door latches and I finally realize that the issue is that the latch and the protruding part do not line up evenly. This breaks the latches. Help!

Purchased 29 cu ft French door Bottom Mount Refrigerator 9/5/2013. The ice machine started leaking continual water by August 2015 and by October 2015 the freezer quit working. Have had it repaired once and the second time the repairman said we need a new evaporator and condenser. Called Whirlpool and they said since it is out of warranty we are on our own. According to both repairman this is a common problem with this model (WRF989SDAW00). I understand that appliances break and they need repaired; however, you would think a refrigerator that cost over $3000 would last longer than 2 years. Do not purchase a Whirlpool French Door Refrigerator; even if you purchase an extended warranty, you will still have spoiled food and leaking water to tend with. We have had nothing but problems with ours.

Purchased the Sears Oasis (made by Whirlpool) washer and dryer almost 4 years ago and I have worked on these machines more than the Maytag machine and dryer I used for over 22 years. Electronic and mechanical problems. One recurring problem is loose change working its way into the drain pump on the washer and it knocks a hole in the side of the housing. You later discover it when you go down to the basement and find about 50 gallons on water on the floor. Very poor design! Never happened the first time with the Maytag.

This Whirlpool dishwasher is the worst dishwasher I have had in 45 years of using dishwashers. I have bought dishwashers, but now rent and so am stuck with this one. Initially, I complained to the landlord about the dishwasher not getting the dishes clean, so the repairman came and recommend replacement. Unfortunately, it was replaced with the same brand. The new one didnt wash any better than the old one so I pre-rinsed everything and the dishes still come out with sprayed dried food on them. The spray holes in the arms fill with food no matter how thoroughly I rinse the dishes. The silverware in the door rarely is clean. The filter is always coated with food particles. The top shelf is always worse than the bottom shelf. I have used inexpensive GEs before and nothing compares to the poor quality of the whirlpool.

we bought a hotwater heater and it gets scalding hot set on the low setting, we had the gas valve replaced by a@e paid for by whirlpool. It still gets above 125 degrees,set on vacation with me using it all during the day.I have contacted them several times, they told me to let the hotwater run about 10 minutes everyday, or just turn the heater off and let it cool off. I bought a water heater to use not light the pilot everytime I need hot water.

Cabrio WTW8200YWO - We purchased this washer five years ago. About a year ago it started getting noisier and noisier on spin cycle. Now it sounds like a jumbo jet taking off. A Google search quickly revealed this is a ubiquitous problem with these washers. As we are in our 70s and dont have kids at home, we are very light users of the washer. First, I would suggest that no one buy this washer. Second, I suggest that Whirlpool should recall these washers. I called Whirlpool and it turns out they clearly know about this issue. The good news is they will offer you a discount on repairs or even on a new machine. The bad news is it will still cost you several hundred dollars to fix their design defect. I suggest that you avoid purchasing Whirlpool products both because of their defective design and because of Whirlpools unwillingness to take responsibility for these problems.

Ive read the reviews on this appliance. First of all the all of the washing machine being manufactured are designed to save energy and water. The water is loaded in the machine based on the WEIGHT of the clothes. the washing machines no longer have the features to (small, medium, large load) so the consumer can fill the machine. Having said that, most sales representatives will tell you appliances manufactured today are no longer designed to last 15-20 years, although they are way more expensive than the workhorses made in the past.I got rid of my fancy Samsung washing machine because it broke down at least 4 times within the first year of purchase and decided to go with the whirlpool because Ive had a workhorse in the past that was worked excellent. I love the fact the washers no longer have the agitator in the middle which allow me to wash my king sized bedding without the machine becoming unbalanced or making a lot of noise. So far the Whirlpool Cabrio washer and dryer is working very well. Id rather give the Whirlpool a chance any day over the new johnny come latelys, which are more aesthetically pleasing to the eyes but are failing miserably in performance. I also love my Cabrio 8.8 dryer. They both work better than the Samsung models I got rid of.

Whirlpool gold series gas oven with Aqua Lift. Very unhappy with this oven. Cons: Aqua Lift technology doesnt work AT ALL (manual cleaning required); stove top hard to clean; 2 front gas burners are super burners which is fine for boiling water, but too hot for regular cooking. Would be better to have one super burner in the middle or back but two up front is way too hot for regular cooking, even on lowest setting; oven cuts out while cooking -- unexplainable how this happens but you really have to watch the oven while cooking to make sure its still on. Pros: large oven so you can cook ginormous turkeys or prime ribs.

This $1,000+ Whirlpool Cabrio washer high-efficiency machine should have lasted between 10-15 years, not 1, not 2, not 3, not 4, not 5! To expect less is to fall for the consumer cave in - where you just give up, give in and buy another. The Whirlpool tech just told the appliance repair guy that was here that the repair would involve a recirculating water pump and a bearing, and would cost $481 to repair. The appliance repairman said he is not in business to condemn appliances, but said he has a Kenmore top loader at his house. Simple, no electronics and less things to go wrong. Well after researching brands and reading reports, I thought I was buying a machine that would last at least as long as my second hand Maytag. Whirlpool has not heard the end of me. I have heard several other people say the same thing. Repair bills are huge and machines do not hold up. So much for buying quality. Now Im going to contact the MA attorney general for the states implied warranty, which means if you spend your money on any appliance, that appliance has an expected lifetime of service. A $1,000+ machine is not expected to fall apart after a few years.

My washing machine ruined clothes with tiny rips. Small rubber pieces appeared in clothes. This happened during warranty but Whirlpool would do nothing. Finally, the bellow completely broke apart after 13 months. Repairman could not determine problem until this time. Whirlpool would do nothing.

This company has terrible, deceitful, and pass the buck practices. I purchased a Bravos MCT top loading Maytag washer from Home Depot. Maytag is now owned by or has been acquired by Whirlpool. First I was a little disappointed to learn that because I had previously purchased two Whirlpool made washers and got no more than six years of service out of both them. But from the day this washer was delivered it did not perform as it should. I called and texted with the hours provided for rejection of the washer and was told by a customer service representative that it would be replaced. The main problem was the spin cycle. With only a few clothes in it, it jumped all around and moved so much that it was sitting in the middle of the washroom. Thinking that occurrence was a one time thing, I stopped it; cancelled the cycle; and reset it. It finished the load. This occurrence was reported and simply fell on deaf ears. I was lied to and told a replacement would be made; it was not. I have sent numerous emails and have made several calls for more than a year now and I still have the same defective washer in my home. Each time I emailed, I received a different message from the customer service person. This company wants me to pay for a service call or buy an additional warranty for a defective machine they produced and refuse to honor their replacement policy— which they now say is the responsibility of Home Depot. Luckily I have kept every email and document I was provided. I am being forced to file a claim against this company to get their attention and to remedy this situation. The expense of the claim will be greater the cost of purchasing another machine, but it is this kind of behavior, on the part of A corporate giant, that is makes life tough for everyday people like me. Stay away from the Whirlpool name for washers—even a prior good name brand like Maytag.

Its a great machine but the temperature control button is easily moved at times. The machine does a great job in washing clothes. Ive had mine for 10 years now and hope that I never have to replace it.

This is Whirlpool model MVWP835DC2. I bought brand new. Recently used about once a week. Got an alarm that indicated no communication to core unit. Talked to Whirlpool service and unit is out of warranty (20 months) and advised I should use authorized service company to come and diagnose. This took 2 weeks. Service man came, washer did not power up. He quoted that repairs would be $750 and not worth it, buy a new one. I went on internet and found YouTube videos that showed how to diagnose and fix. I called Whirlpool for new console, $350 and one month. Went to parts house and got part for $250. This fixed problem.I have a few problems with this machine and company. 1) This now turns out to be a known problem with these machines. The console fails. I am not sure how this is going to last 30 years. 2) Service man took nothing apart and could not diagnose problem with no power. He quoted $350 for the console and the balance for the core. He was guessing or pulling a scam. Take your choice.3) Part not available from Whirlpool because so many are failing.Thanks for making a great product.

We bought our stainless and black Whirlpool stove last month. We love that its black topped, and doesnt show dirt. We love how the oven door seals, and the fast heat. What we do NOT love, is how easily the knobs turn. You barely brush against them, and gas leaking into the kitchen. I called for service. Our guy said yes, they turn easier than most of the stoves he has worked on. He called tech support from my kitchen, and I overheard the guy at the other end. His response was dismissive. I have had gas ovens for 20 years. They have without exception, had a spring type feeling to the knob. This stove has none. I am writing this so that if others are experiencing the same thing, they will see it is not their imagination. Something is wrong with the design of the knobs or some part is missing.

If everyone would submit their complains to Whirlpool, they might do something about this. Submit your complaint to ALL of the followings emails: investor_relations@whirlpool.com media@whirlpool.com whirlpool_customerexperience@whirlpool.com B2Bdevelopment@whirlpool.com. Here is what I wrote to Whirlpool: Model: WTW7800XWO, Serial number: C02670320. I purchased the 4.6 Cu. Ft. Cabrio Platinum Top Load Washer in June 2010. The washer lid has broken 3 times now. Its snapping by the hinges. I have been charged about $300 per lid. I believe the hinges are not durable enough to support the weight of the glass lid. I have read hundreds of reviews regarding the same model and issues, I also have a friend who has the same model and is experiencing the same issues and has had to replace the lid twice now. Im disappointed that Whirlpool has not taken accountability for this and either issue a recall or replace the lid at no charge to the customer. If there has been so many complaints, why hasnt Whirlpool taken action on this? I am requesting that the Whirlpool Headquarters address this issue immediately.When I called customer service to complain about this issue, the rep informed me that they have never heard about this issue before. From all the reviews I have read online, it seems that customer service is telling them the same thing. By not addressing this defect, Whirlpool will lose thousands of customers. This is not the way to retain or have returning customers. This is the first time I have purchased a Whirlpool appliance. I will not be a returning customer if this matter is not resolved.

Bought my 5 door refrigerator from Lowes in December 2016. Was delivered in January. Had a dent in the door so another new one was ordered that arrived in late January. From day one the dual ice makers have not made enough ice for our family. I called Lowes to have it checked out thru warranty. The repairman came out and said Its making ice. I cant fix something that is not broke. He suggest I buy a under the counter ice maker. What the heck! I pay over $3000.00 For dual ice makers and still dont have enough ice to supply my family. Cant believe Whirlpool puts out a dual ice maker in a refrigerator and it cant even supply a family of 5. The repairman said a normal family size is 3. I dont know where he came from but to me thats not normal. He was from Tutor Appliance Repair and was very rude until he realized he pissed me off then he blamed it on Whirlpool. The refrigerator is beautiful but Id rather have my old one. It made more ice than this new one does. Will I buy whirlpool again? No I wouldnt. If they cant stand behind their product and what its suppose to do then I dont need it. Bad thing I have to deal with this one for a while until I can purchase a new and better one. If you have this refrigerator dont plan on having guest or family dinners it will not hold up for ice tea. Not to mention after dinner drinks. Model # WRV986FDEM01. SeriAL # K63817128.

We purchased a Whirlpool AccuBake oven in 2005. I think we used the self-cleaning feature about 3 times. The reason I mention this is it may be a possible cause to the frightening experience we had on August 15, 2012. My wife was cooking on the stove top when suddenly we heard loud electrical explosions coming from the back of the oven. We soon saw long arcing bolts of sparks shooting out the back, and my wife was terrified and didnt know what to do. I told her and my son to stay away from it. I ran to the circuit breaker box and turned off the breaker. We then looked in the back of the oven and it was on fire. I ran around looking for a fire extinguisher but my son managed to put the fire out. We called Whirlpool up and explained what had happened. They immediately sent someone out to look at it.I was very impressed at how fast they got someone out there. Whirlpool sent two technicians to look at the damage. After they were done inspecting, they told my wife that the problem is loose connections on Whirlpools side and not the feed and it had a damaged control board and that this is the fault of Whirlpool. He was very polite to us and apologized for any inconvenience. After a week had passed, no one called us, so my wife called and talked to some woman representative at Whirlpool. She told my wife that the report she got said that the oven had loose connection on the feed side from where we bought the oven and we should deal with them. My wife couldnt believe her ears and said, No, thats not what the technician told us, and the woman continued to talk and my wife said, Wait, slow down. The woman replied, Oh, am I going too fast for you? Well, I guess I have to talk slower then, in a sarcastic tone. My wife then called the technician who wrote the report and explained what the representative had told her, and his reply was, I cant believe she said that. I am not happy about this, that is not what I wrote in my report. Dont worry, I will personally take care of this. Again, the technician was civil and polite. After two days passed, my wife talked to the same woman again but this time she changed her story. She never apologized and said, It looks like in this report that the connections were loose to the control board. Since the oven is 7 years old and accounting for depreciation, Whirlpool is offering to you a total of $59. My wife said, Really, $59? How long is the life expectancy of these ovens? She told her, 10 years. My wife said, 10 years? Well, ours only lasted 7 and you are giving us $59 after we were almost killed and my home could have burnt down to the ground? She said, That is our offer.I called Whirlpool back and asked to talk with the safety supervisor and it was a woman again. Was it the same woman? It could have been the same woman my wife talked to, I was not sure. I asked her, When is it appropriate to issue a recall on a product? Our oven was defective at purchase. She said, You are the only complaint we had on this oven, so no recall is necessary. Yes, I said, but since it has been proven this is the fault of Whirlpool, I would expect at least a working oven from Whirlpool. I also told her the technician told my wife that Whirlpool should be bending over backwards for you, and she said, I apologize for the technicians remarks. I told her that I was dissatisfied and she will be hearing from me in the future. I did some looking on the internet and I found that KitchenAid which is made from Whirlpool had issues with a particular oven which was found that when the self-cleaning feature was used, it would heat up the control board, and since most people dont use the self-cleaning feature that often, it would take a very long time to develop. I thought that loose connections and heat are a bad recipe for disaster, and that quality control negligence and inferior components are to blame. Considering the past history and track record of class action lawsuits and appliance malfunctions such as the control board on their dishwashers, I believe it is all connected and related to my problem. Sorry but $59 isnt going to buy me a decent toaster oven, let alone a real oven. That oven should have lasted over 10 years and considering the possible damage and deaths that could have occurred, you would think that it would be in Whirlpools best interest to address this problem and bend over backwards for anyone who had the misfortune of purchasing this mickey-moused nightmare of a disaster-waiting-to-happen problem. Its not so much the money. What if a small child touches an oven as it conducts 220 volts then shocks into a childs heart to ground? What a ticking time bomb this oven is. As far as I am concerned, I dont want a dangerous oven like this in my home and Whirlpool needs to take some lessons in public relations.

Bought the washer from HH Gregg for over $560 12/2012. Turned on power 4/2014 and just heard clicking noises then nothing. Had to get technician. Paid for $75 service charge and waiting for cost of labor and part for the lid lock/latch assembly. I see a lot of complaints with this new machine. I bought a new one BECAUSE I did not want any problems with repairs. Whirlpool is ripping off the consumer passing out this piece of discombobulated metal, wires and electronics. An appliance like this should last AT LEAST 7 years without a problem. I wish there was a class action lawsuit and will be waiting to the day it surely comes.

My 79 year old grandmother hasnt used her Whirlpool washer in 5 months because of defects that Whirlpool USA thinks they are going to fix. Really??? How long is she going to go without being able to use her washer that she bought from your company? Is it going to take a year? 5 months!!!! I should be billing you for all of the out service of laundry we are having to pay for because of this inconvenience. I have never experienced worse customer service and more of a waste of my time and my dad’s time. I hate posting this but the only other option is therapy for my family from dealing with this insane issue.

We purchased in July 2016 from Best Buy. Very nice product. Our former Whirlpool had lasted 20 years and was a work horse for our family. The new one began not freezing ice cream in November. Then, it would periodically freeze things very well and then not freeze items fully. We contacted Best Buy thinking we had a lemon. Worthless - no help. Told us to contact Whirlpool directly. The repair person came out today and told us that our refrigerator cannot be in our garage outdoors because the energy efficiency of the refrigerator causes it to shut off when the surrounding temp drops below 54F. Our former Whirlpool had been outdoors in our garage in that spot for 18 years, no problems. The new models now no longer operate if the air cools down around them. What!? There is no warning information, no sales information, no way to learn this until after you shell out 1000 dollars and lose your frozen food. It is in the manual in fine print, but we didnt read the manual cover to cover when we got the refrigerator, and we sure didnt read it BEFORE we bought it. And no one at the store, nor the installation people who represented Best Buy as paid installers told me I couldnt have this outside, even though I specifically told them I was buying it for our outside extra fridge and freezer to replace the old one, and the installers installed it outside. Technically our refrigerator is working as its supposed to apparently. However, I think it should prominently be noted on pre-sales materials that it must be operated indoors only (in climates always >54 degrees). Now I have a new refrigerator that I cant use as an extra in our garage. Apparently all the new fridges are energy efficient like this and shut off below 54. I cannot find any info on the internet about this, or any other complaints about a similar situation to mine. How does that make any sense? Freezing is 32 so any frozen goods will thaw, by default, always, if the machine is in cool environments. Phooey on this design spec. Dumb engineers.

I recently purchased a Whirlpool Gold Edition double range. After a couple of uses, the top oven thermostat went on the blink. I sat the thermostat to preheat. After 20 mins. and a call to the warranty department, the oven never reached the desired temperature. The warranty department sent a repair person who could find nothing wrong with the stove. I called Lowes and told them I couldnt trust the oven not to do it again (after several times of it happening and resetting the circuit breaker). This would be a disaster if it happened during the holidays when I cook for 20 or more people. Lowes manager said they wanted me to feel comfortable so they replaced the entire range. GUESS WHAT... 2 weeks after having the new one... same problem. I set the thermostat to 400 degrees and when it got to 390, I saw the light blinking. Waiting 10 more mins, nothing changed. I hit the cancel button, reset the bake... the thermostat, when I turned it back on, showed 365... What the heck! I didnt open the oven door. Whirlpool ranges are a piece of crap. I am calling Lowes again tomorrow to return and advise them to stop selling the junk. Dont blame Lowes... They do the best they can with the crap they sell.

WRF989SDAB00 - Our house burnt down in April 2012. We purchased all Whirlpool products to be put back into our house. We had to purchase these items in November 2012 so the contractor could get them into our house because of the cabinets. We did not move into our house until the last week of December and could not use these items until then. In December of 2013, our freezer went out along with the ice maker. I had to fight for Whirlpool to pay for these repairs. They kept saying that it was over the one year warranty. They did accept responsibility and paid for A&E to come look at the frig. One guy came out the first time and thought he fixed it. No. A month later two guys came out. They said it was the condenser. They ordered the parts and came back a third time to replace it. A month and a half later, same problem. A&E came out a fourth time and thought they fixed it again. Nope. During this period, I purchased a extended service plan. I AM TELLING EVERYONE TO DO THIS NOW BECAUSE IT TAKES 60 DAYS FOR THIS PLAN TO TAKE EFFECT. Now the service plan people sent a different company out and he said it is going to cost a lot of money because the things that need to be replaced. The plan SHOULD cover all of this. I called both the service company and Whirlpool demanding that they send us a replacement frig. I believe sending someone out at least SIX TIMES to fix the same problem is ridiculous. Each company is blaming the other and each is saying its the others responsibility to replace the frig.

The broiler came on its own during the night. We went to bed at midnight. 4:30 in the morning woke up to a smell, the broiler was going wide open. It had melted the handle off the front of the drawer. There are cookie sheets in the broiler. We dont use it, we have never used it, it was so hot Teflon on the cookie sheets burnt off. The side of the stove was so hot I couldnt touch it to get behind to turn off the gas. It almost burnt my house down. The carpet and the wall are black in the back.

I used the Whirlpool website contact form, and described an issue I have with the Cabrio washing machine. When the form is submitted, it states that the company will respond in three business days. Two weeks later, after no response, I submitted a second contact form. It has been five days, and I still have not received a response.

Hi team, I have to lodge this complaint after because of getting continuous problems I have suffered with my Whirlpool fully automatic washing machine top load 11 kg bloom wash 360 degree. I purchased the abovesaid brand new washing machine on 1st Jan 2017. Since the purchase I am struggling with this machine. I raised the fault in the beginning itself and the service was done on 5th of Feb. Jobs sheets enclosed here with.Similar issues kept on arising and whenever I raised those issues with the whirlpool team, they mentioned that company policy is to repair the faulty part if it’s in warranty and they will not replace. They suggested me to go for the AMC and to be on the safer side, I also took AMC under warranty period only. (AMC card - My cheque dates and service details all are mentioned onto it.) Recently I faced another issue on 26th Feb for which ticket was raised. Engineer visited on 27th Feb and advised us to replace the motor part. On 3rd March they replaced motor mechanism and ball-bearings. Then engineer advised us to check the working by giving a trial wash.I started the machine to wash clothes and after 20 mins machine started making abnormal noise. (I have made video of it, audio of the video captured the noise). I again called up the service engineer immediately and informed him about the voice coming out of machine and he gave a lame answer by saying “It is normal sound”. Then I again called Whirlpool and requested senior engineer visit to resolve the issue. Senior engineer visited and told us that one of motor screw wasn’t tighten properly. It opened while running the machine which completely damaged the motor.After that I am continuously calling to service centre to get the updates on my machine motor replacement. Finally they mentioned that they dont have motor part available with them due to company ceased this model productivity. When I raised this issue with the Whirlpool team they mentioned that they can only pay 40% of the machine value, because I had AMC. However, I did mention that this damage is caused by the negligence of their service engineer, but they didn’t discuss anything about it.When I continuously chased them they dropped me an email to refund only the 40% of the machine value. I feel cheated and harassed!! When I bought the machine they gave us 10 years warranty now they mention that motor is not available as it’s a 5 years old model. My grievance is that since I had already taken the AMC and the damage was also caused by their engineer, why I have to bear the loss. I have already struggled a lot with this machine since last 5 years from the day I bought this machine and now I am losing my hard earned money. Kindly do the needful. Documents attached as follows: 1. Serial number of this machine 2. Bill/ Invoice copy from dealer 3. Job sheets4. AMC card (with 3 years extended warranty) Thanks,Pratibha

I was going to write a negative review after our Whirlpool stove oven stopped working. We only had it for three years. Technician’s visit today was $70 for the information that we would be better off buying a new one because the motherboard is gone. However, after reading all the horror stories which are already here, I realize that we are relatively lucky - at least, our stove worked for 3 years... Still very disappointed and unhappy. No more Whirlpool products!

This washer (Cabrio 6th Sense Washer) is less than 4 years old and now needs $500.00 worth of repair. You have to replace the tub in order to replace the bearings. If your washer starts to make noises during the spin cycle, you are in for a big repair bill. I still havent decided if I am going to repair it or junk it. The towels always smell sour even if you wash them twice.

Whirlpool built in Electric oven Self Cleaning Model # GBS307. Dont Clean your oven! Everytime you clean the oven, the thermal fuse switch will burn up on you and will cost approximately $150.00 to fix. Dont use the self cleaning on this oven!

I replaced our old Whirlpool washer that we had for 10 years with a new Whirlpool high-efficiency front load washer in August 2020 - it quit working on December 11, 2020. Got a repair person through Whirlpool on December 22nd who said I need a new motherboard. I am still waiting!!! 42 days with no washer and Whirlpool has no answers regarding the parts arrival and I can’t even sell the thing and get another brand because it doesn’t work! I’m beyond angry!!

The exterior look of the refrigerator (WRX735SDBM00) is impressive and the stainless steel does not show finger prints easily. It has two french doors on top, a middle drawer, and the freezer drawer on the bottom. The interior is 25 cf, but there isnt much space, even with reconfiguring the shelves, and the crisper/meat drawers are so small, that a large bell pepper wont fit. When one French door is closed it pops open the other door, which then does not close back tightly. Although there is an alarm system to warn a door is open, it only works if the doors are open and not just cracked. We have to constantly push on both doors to be sure they are closed tightly, even after washing down the gasket to get a better seal.

We too have nothing but problems with our supposedly top of the line convection/microwave oven. Purchased in 2010 in February for new kitchen. From start, original microwave installed did not work, would not cook or heat. Dealer replaced. One year later, same problem, but now out of warranty. Had to pay labor, costs, and parts to get fixed. Fast forward 13 months, again magnetron needs replaced, microwave will not work. What a hunk of junk for our money. I will never buy any Whirlpool appliances again, and I will tell everyone I know the same. When you call customer service, they are nice but only say “too bad, out of warranty”. What a joke for a major appliance company to tell customers. It is obvious that this microwave is faulty from the get go, and they just keep on making them the same way and not trying to fix the problem.

Whirlpool 50 gallon water heater - I bought a high efficiency tank water heater less than 1 year ago from Lowe’s. It stopped working after 10 months. Lowe’s indicated that it was a manufacturer issue so I called Whirlpool. After talking to the service rep, they said they would send a part, which I would need to install or call a plumber. The part didnt show, so I called again. This time I was told that they needed to confirm the problem with a local service tech. We are now at 5 days without hot water, and it looks like it is going to be another 3. Dont buy Whirlpool. Lowe’s has tried to help but cant get anything done either.

I bought a new home from Pulte recently. All of the kitchen appliances were Whirlpool which came with a 1 year warranty. I have had problems with 2 out of the three that were installed. The oven had a faulty control panel. I am still waiting for the replacement from Whirlpool which I am told could be months getting there. The dishwasher they installed, FX1700017, leaks water from the vent at the top of the door. When you open the door after running a load, there is a puddle under the vent from water that is trapped in the vent. The service company that they sent out said it is a design flaw and there is no fix for it.Whirlpool just keeps saying since there arent any error codes coming up, there isnt a problem with the way the dishwasher is functioning. I was told I could pay for another opinion, but they wouldnt guarantee to reimburse me if they couldnt prove the dishwasher wasnt functioning properly. I guess they dont consider someone slipping and falling because they didnt see the puddle before it got cleaned up a problem. I have given up trying to get anywhere with Whirlpool. I will take my $150.00 for a second opinion and the $200.00 that they want for an extended warranty and put it toward a dishwasher that doesnt leak! Beware!!

I bought this Whirlpool french door, bottom freezer refrigerator for $2100. In 10 years I have replaced the compressor three (3) times. Bad design and a real piece of crap! I was told by Sears that all Bottom freezer Whirlpool refrigerators are made by Amana. That is why I bought the frig. Ive had wonderful experiences with Whirlpool and Amana product in the past, but this time their design is so flawed.

Worst purchase I have ever made. When I purchased this Cabrio washer in 2015, I didnt find bad reviews but how I wish I had. This washer does not clean clothes well. It has caused holes in clothing and towels. Often all the load wont even be damp even if using the deep water feature. The wash loads rarely fill more than couple of inches. Clothes come out twisted and terribly wrinkled. Sheets and blankets will be half dry and unclean. TERRIBLE APPLIANCE. WOULD NOT RECOMMEND. Now I am stuck with a high priced washer I wouldnt even feel good about giving away. WONT FILL. RUINS CLOTHES. TANGLES LOADS. DOESNT CLEAN. DOESNT RINSE PROPERLY. DO NOT BUY!

We purchased commercial washing machines for our building, we discovered that the clothes were coming out of the machines with dry spots and partials of soap. When we asked the dealer about this they sent a tech. to check the machines. It seems that these machines do not allow a adequate amount of water into the tub to wash the clothes. Only 6 or 7 inches of water is not enough water to wash a full load. When asked how this can be fixed I was told it cant be fixed. I was told this is a energy saving machine, which means you can only wash very small loads!What is the point of running a machine for twice the amount of time to do what you used to do in one load? Had we known this before purchasing what we felt was a quality machine, we are now stuck with machine not capable of doing what is required of them. When asked if they would take the machine back, no is all they say. I would never buy any product made by Whirlpool or Maytag because of the way this problem of ours has been handled. We purchased these machines from Prestige appliance, they have been good, but with no support from Whirlpool.

I purchased the refrigerator/freezer, Whirlpool model GX5SHDXVQ02, 2 years 10 months ago. It is now not keeping the refrigerator portion of the unit cold or even cool. It is 70 inside the refrigerator although the freezer portion is doing a fine job. This unit is not even 3 years old yet! To top it off, the unit only has one year warranty on any part. The repair person is now here and replacing the control board. This piece alone is costing me $184.12. Then the labor hours and service call. I should have trashed it and bought a new, different brand. Not even three years old. My last refrigerator/freezer lasted 13+ years with no problems.

I bought a Whirlpool Cabrio Platinum washer 2 years ago and it is by far the worst washer I have ever owned. Its a water saving device with extremely long cycles. The clothes dont get wet enough, dont come out clean and they do not smell fresh. I have to put them through 3 rinse cycles and often times have to re-wash my clothing. The cycles are very long, using more electricity, and it takes me 3 times as long to get my weekly laundry done. My clothing comes out more wrinkled and twisted causing longer time ironing. My old agitator style washer did a superior job compared to this piece of junk. I dont like the automatic locking lid, nor do I like the machine choosing the spin cycle for me. There isnt even a soak cycle. If I want to soak my things I have to do it in the sink and then drag them to the washer to rinse and spin them.I spend a fortune on laundry additives in order to get my clothing clean and then they arent as clean as with my old washer. I now dread doing laundry and every time I look at the washer I feel like taking it to the dump! There isnt anything I like about this machine and I wouldnt recommend it to anyone. It is a piece of crap. This is 2016 and they havent learned how to make a good working washing machine. When I move, I will be celebrating leaving it here! I will never, ever buy a product made by them again.

I had a Whirlpool washer for three years that I bought at Sears and it started making a noise. I called Sears repair and they said it was the bearings. Would cost 600.00 dollars. The machine is still running making a noise are there more in a machine. I will never buy a Whirlpool product. I just lost my husband and I cannot find the bill but I am calling Sears tomorrow.

NOT Even a 1 STAR!!! We spent A LOT of money on a Whirlpool Smart wall oven combo. It has only been installed for about 2 hrs. My husband and I have been trying to figure out why all the features on the Whirlpool app aren’t working. Most of our home has smart features and is connected to our phones so it’s not the fact that we aren’t tech savvy. I finally gave up and decided I’ll call customer service line about it tomorrow when they open. It’s Sunday night so every number we call says it’s outside of business hrs. Then excited to turn on the oven for the first time I turn the oven on and the noise that the fan is making is so loud you can’t even talk over it. The oven has been off for 15 min now but the noise continues. 3000.00 for a huge disappointment. Not to mention the thing is HEAVY. So the thought of us having to remove it and replace it with another does NOT make us happy at all. Best Buy or Whirlpool WILL be the ones doing that. For the trouble and money spent that’s the least they can do. Also family is coming into town for the holiday. We made sure to purchase way ahead of time to be sure we had it, installed it and can use it a few times to get the new smell out of it. Very very upset, angry and disappointed. Now it’s been 10 more minutes and the loud broken fan still won’t even turn off. Now we have to shut it off at the breaker. At this point I don’t think we will be even exchanging it for the same product. I knew we should have bought a Samsung!

Eleven months after purchasing a Whirlpool refrigerator for our office lunch room it stopped working. While the refrigerator was still under warranty, I called Whirlpool for a service call. I was informed that the warranty is voided because the unit is located at a business and not a residential property. I explained to the customer service agent that there is no mention of this policy until after the appliance is purchased. After a considerable amount of time on the phone speaking with several supervisors, I was connected to a Resolution Specialist. She informed me that this policy is available online for consumers to view prior to purchasing Whirlpool appliances and it is the consumers Due Diligence to research warranty policies before purchasing. Consumers beware! Warranties are voided on all Whirlpool appliances that are located at a business address.

We bought this Whirlpool two door side by side refrigerator freezer at Lowes at what seem like a good deal, until the problems start. On the refrigerator side everything freezes just as solid as the freezer side. We get to looking and find there is no air filter/damper installed. Try to call Whirlpool and you can forget it. 37 Minutes wait time, then a recording comes back and says now your wait time is 47 minutes, long story short you just get put on hold. No help what so ever. Lowes did give us an air filter. But we still got rock solid fresh eggs in the refrigerator. So it was not such a great deal after all. My wife has one big headache and mad as a hornet at Whirlpool. Bet we dont buy another Fridge from them. If I were you Id stay away from Whirlpool products. Have a great day.

I bought a Whirlpool Gold refrigerator in 2010 from Lowes. Within months it had a Freon leak and Lowes had to replace it. I had bought the extended warranty. In 2011 a part had to be replaced twice due to excessive noise. Then the freezer got frost buildup on a coil in 2012 and again in 2014. I called Whirlpool and asked if they would pay for my next 3 year warranty. They said no, it was my responsibility after the first year. I would never buy a Whirlpool product . Do research, Whirlpool makes several brands.

We bought all new Whirlpool Gold appliances for new house. Fridge stopped cooling within 8 months, placed warranty call, couldnt get to us for a couple weeks (this is in July). Was told everyone was having problems...so sent us a brand new fridge...happy!! Little over a year later started having problems with this one and was told no warranty, didnt transfer to new fridge and no one offered to sell us a new one at the time, so repairs were out of our pocket. Had new condenser installed, still no ice, had circuit board installed, got ice but refrigerator section isnt cooling after almost $700 out of pocket...dont waste your money on a Whirlpool. So disappointed.

N40T61-343 Whirlpool Hot Water Tank - Purchased this hot water tank and had problems keeping lighted. This hot water tank has never worked correctly, every week the burner needs removed and cleaned or the flame burns under burner. The wires burn up and you need to buy a new burner. I have bought two new burners and am fed up trying to have hot water with this Whirlpool unit. The gas company has been here three times, they blame a poor design.

I have gallon Whirlpool hot water heater. After 2 1/2 years, the heater started indicating upper sensor failure. I have had servicemen out here every 3-4 weeks since June. I have replaced gas valves, a new sensor and a new gas meter. I have made several calls to Whirlpool, but cant keep this hot water heater going. I am going to have to find a new heater.

This unit has been in operation for over 40 years. It recently developed a freon leak. Rather than repair this unit that uses out of date freon I am going to replace the unit. I have had to replace the contactor twice and had to service the condenser fan once. All in all I think I got my money's worth.

Purchased a WDF530PLYM3 Whirlpool dishwasher at Lowes in 2013. Now Ive paid $96.00 to Whirlpools authorized repairman to tell me it needs over $400.00 worth of parts (user interface and control board). He informed me with new digital controls, you MUST purchase extended warranty because they are not built to last and repairs are ridiculously expensive.

On Saturday afternoon, March 31 at 4:30 PM Eastern Time, my roper washer that was purchased on April 17, 2011 overflowed from the top. Water went into the air ducts and completely fried my security system. My husband was out of town at this time on business. The water went into the terrace level of my house and ruined the carpet, walls and ceiling. The restoration and insurance companies came immediately and were a tremendous help. I felt very safe with them even though they were in my house until 1:00 AM Sunday morning. My husband and I visited our Lowe’s store where we had purchased the washer. They told us to contact Whirlpool which we did on Monday, April 2. We were assured by Whirlpool that we would have a Whirlpool employee in our home to fix the washer. We were also told that we could not move the washer. After speaking with a Whirlpool representative, we received an email confirming the repair person would be in our home on Wednesday to repair the washer. During this time, I had to go to the laundry to wash clothes. This cost me $26.00. On Wednesday afternoon when no one had shown up to repair the washer, my husband had to call Whirlpool only to be told that the repairman would not be coming but he would be there on Thursday between 10:00 and 1:00. He arrived at 12:45 and the nightmare began. He had an “I dont care” attitude and if my husband had not been at home, I would have been very uncomfortable. After looking at the washer, he said a part would have to be ordered and it would be the next week before he could fix it. I asked him what I was to do about clothes to be washed. He replied go to the laundry, he was just the repairman. He also said I could use the washer but not to put a full load. On Tuesday night, April 8th, I was washing and I had the washer on medium load and the washer started leaking from the bottom. We still have not heard from the repairman, today is Thursday. Also, my husband and I work outside the home. It would have been so much easier to have the washer replaced but instead we have to wait. We had a washer to be delivered on Tuesday, April 2nd, but we are still waiting on them. Most of the restoration work other than the washer has been completed. Thank you.

I saw on the Today Show that my Whirlpool Duet washer, purchased in 2008 was a mold-producing nightmare. We are now part of a class action lawsuit that seeks redress. When I called Whirlpool Customer Service, I was fed the company line that the problem is that we dont clean the machine regularly. The instructions call for monthly maintenance, but the rep said we need to wipe it dry after each use. This is an original defect in the machine that Whirlpool refuses to own up to. We had been Whirlpool devotees for years but will never purchase another Whirlpool product.

This Whirlpool refrigerator is only 1 year and 3 months old (just out of manufacturers warranty). I am very happy that I bought the extended warranty. I have had to have 2 service calls in the past month. On the second one I was told the compressor needed to be replaced. I have had refrigerators that were 25 years old and never needed service and are still working. I have seen many of the same problems being reported on Whirlpool Refrigerators of this type. I recommend you steer clear of them. Also KitchenAid and Maytag because Whirlpool makes their refrigerators too.

I have had to replace the thermostat 3 times. Worst fridge I have ever owned. Lost lots of food and time and money that I will never get back. I will never ever buy another Whirlpool product again. Aint got time for that.

Front Load Washing Machine, Model WFW97HEDBD0 - This is the worst appliance we ever owned. Purchased in 2015, multiple problems since! 1. Soap dispenser did not dispense and leaked down the front of washer... 4 service calls, control panel finally replaced, clothes not clean, leaking continued. Had to place soap into washer drum. 2. Pedestal drawer made grating noise, track off, drawer replaced, opened better but still made irritating noise. 3. Grease oozing from side of washer both sides. Decided to look in back of washer and OMG! A copious amount of grease is also beneath & behind the washer & dryer. I had to scrape with a metal spatula device to pick up and it took over 1.5 hours to remove & clean. We are lucky a FIRE did not start when using either machine. This machine was a LEMON from the beginning. In fact when we were having it serviced, I stated I wanted it replaced but was informed 2 visits were counted as 1 and did not qualify for further investigation. We cannot rid ourselves of this machine fast enough after the last issue. New washer coming tomorrow, not a WHIRLPOOL! New machine is LG WITH 10 year warranty on motor.

I purchased my Cabrio washer and dryer 2 1/2 years ago, and for the past 6 months, I have dealt with it being unbalanced and I tried everything to get it balanced. When I researched the problems, I found so many other consumers are having the same problems and that Whirlpool will do nothing about it. I decided to start a petition on Change website to try to force Whirlpool to stand behind their product and correct the problem, offer us a refund or another product, or even fix the darn thing. It is tough economic times, and we spent money to have something that was energy-efficient as well as a product that is supposed to carry a good name. I am a single mother with three children, and I dont have a $1000.00 to throw away after 2 years. This is shameful that we, the consumers, have to deal with this. Please go to the Change website and sign my petition. The more signatures I get, the more leverage we have to deal with Whirlpool. Lets pull together and show Whirlpool we will not stand for them robbing us of a quality product. Thank you so very much.

My ref. stopped working. I troubleshoot it and did not work. I filled out a service request back on February 2nd, 2015. I got an email back from a subcontractor called Active Appliance INC. with a date service on February 6th, 2015, 4 days after my service request, and that is the only available date. The technician arrived while I am not at the house, however I talked to him before he started the work on my refrigerator and asked him kindly if he can call me after founding the issue, and he assured me that he will. No call and when I arrived home I found that he told the attendant that the refrigerator is not working and he has to report to the office. REALLY! We know that! Anyway I called Active Appliance and the customer services rep. told me that she could not answer with the diagnose until she speak with the technician and that will be Monday February 9th, I asked if I could speak with a manager, and her reply was Our managers do not talk to the customers. I had to hang up and call Whirlpool customer services and spoke with a nice gentleman, that he was not happy with Active Appliance INC. services. He placed me on hold and called them and within 3 minute he got back with the news, what was wrong with the refrigerator, electric computer panel burned out and then the fan continue to work with no stop, so it burned as well. He assured me that the services will be done no later than Tuesday February, 10th.While on the phone I got a call from active appliance and this time she wanted to know if I am warranted. I told her that I have Whirlpool on the other line and they assured me that I am. She said that it does not matter and she has to get something in writing. I placed her on hold and talked with Whirlpool and he assured me that he will contact them and email me a confirmation, which he did. By Tuesday February 10th, no call no follow up. I called Active appliance and they stated that it would take up to 14 working days for a part to arrive. I called Whirlpool and spoke with a customer services manager, and she got on the phone and told me that they are going to do their best and get back with me. Today February 16th I got a call to cancel a work service order due to technician calling sick and reschedule for February 25th Wednesday, I told her that they did not call to schedule the service first place, her answer was Never mind, I am calling to cancel anyway. Would you like to take this appointment or NOT? I asked her kindly to reevaluate their service procedures and the way they handle their customer, and I told her that I bought my refrigerator from Whirlpool and they are the company in charge of their product and I do not wish to continue this dialog with Active Appliance!I called Whirlpool and the customer service gentleman was helping me and we got disconnected, however when I called back they were closed for the day, however the customer service has my phone number but I got no phone call!!!! I think this is the worst POOR service I got within the last 20 years!!!!! I hope someone at Whirlpool care about their services and can contact me to handle the issue.

Whirlpool Du1100xtpb3 dishwasher: The spring on the latch keeps coming off (3 times in two months). The service repair man charged me for replacing the latch when all that was wrong with it was the spring. That being said, now we are fixing it ourselves. For your information, there is a paper in the bottom of the dishwasher that tells you what is wrong by how the lights are flashing. So each time we replace the spring, we have to reprogram it by pushing a sequence of buttons. Still, I cant figure why the spring wont stay on. Help me if you can.

My son purchased a Whirlpool washer and dryer as a Christmas gift on 12-24-10 from Sears. It didnt wash the clothes properly and I would have to rewash them. Also, it would not spin the cloths properly and the top would take forever to unlock. Then in July, I called for repair because the water would not spin out at all. It took at least two weeks for them to come out. Another two weeks to get the part they ordered then to find out that they also needed another part that was not diagnosed in the first place. After another three weeks had gone by and having to go to the laundry to wash our clothes several times, it was finally fixed. I continued to have problems with the clothes not getting cleaned. How can this possibly be an energy efficient product when you have to do the load twice? I am so grateful to my son for the gift but am so dissatisfied with the product. I rate this product 1 out of 5 stars.

Ordered this two days after my son came home from college. He had to be out of his apartment July 31 2016 and brought 4 years worth of laundry with him. Monday my machine breaks, Tuesday I order this thing from Lowes Arrives at 2:30 on Thursday and as it is being installed I ask why the water fill is so slow. It is trickling out like a childs toy. Delivery man tells me the water is completely turned on. He hears this remark a lot from people who buy this model. I put in my first load of laundry, a small load of about 6 things that I am washing for my mother who is in a nursing home. They have that nursing home smell. I push pause as the machine is cleaning to unlock the lid and peek inside. Oh my God the clothes are sitting on top of each other not even covered in water. I then shut the lid and listen to the tiny slush of the machine agitating. At the end of the cycle they smell exactly the same. Dirty.I had read to use the deep fill so I rewash them on deep fill. Look inside halfway through and what do I see? Wet clothes piled on top of each other, still not floating in water. How are these clothes getting clean when they are in a wet pile on the bottom of the machine? I take them out. Still not clean. Not smelling quite as bad, but not smelling like soap. I then washed sheets, a blanket, and some clothing of my sons. Nothing smelled particularly dirty but NOTHING smelled like soap. The quilt was covered in hairs (my son and roommates had a dog) and soap residue. I had read this in reviews online also. I am wasting time since each load takes from 50 to 130 minutes (yes). I am wasting soap, oh but I am saving water - not really.Well Lowes has a 30 day return policy so I went down there and am expecting a GE machine with an agitator tomorrow, Saturday! Cant wait. The only one saving money are these manufacturers They no longer are spending cash on producing the agitator out of plastic, attaching it with nuts and bolts, or using gaskets between the parts. DO NOT BUY THIS PIECE OF JUNK, do not even look at it. I question all the HE machines at this point. You need to use HE soap cause you cant wash away suds in a machine with no water. What a con - the whole thing is.

We built a new house less than 2 years ago that included maple hardwood floors and upgraded Whirlpool appliances. The ice maker jams frequently, fresh vegetables freeze despite raising the temperature to 45 degrees and 2 service calls that didnt fix this. The latest problem is the worst. Ice built up in the bottom of the refrigerator and leaked out destroying our solid maple flooring. They are coming out again to service the problem, but who is going to pay for our swollen cupped floors?

Freezer side went out on model# ed5kvexvl00. Fridge is less than 2 yr old. Didnt expect anything to go wrong so quick. The extended warranty, I did not purchase. Replaced relay switch - no changes in problem... Contact them (Whirlpool) and like every else, got nowhere with them. 3 weeks and no fridge... Hopefully the compressor is not bad. Will find out soon. I will be researching before I select new appliances in the future. They need to be ashamed of themselves.

We purchased a Whirlpool washer/dryer set 19 months ago and the washer just stopped working. Our trusted fix-it man came out and diagnosed it as a spin bearing problem assuring me it was not anything we had done. He stated it was a defected part or Whirlpool had never put grease in the bearings. A 450.00 part not counting diagnosis and labor. When I called Whirlpool, the first response I got was that they were sorry but we didnt buy the extended warranty, and of course the warranty it had was only a year. I asked to talked to a supervisor and finally she agreed to supply the part, but I was still responsible for the diagnostic and labor fee, which will be a couple of hundreds of dollars! Not happy with Whirlpool and will NEVER buy any product with their name again. Beware consumers!!!

Even the repairman said Whirlpool isnt making them like they used to even though they are charging more for newer appliances. The freezer has clogged, ice maker already broken, have to replace $400.00 for just the icemaker. As a real estate agent, I will make sure and let our new home buyers never to purchase Whirlpool again!

Whirlpool Dishwasher Model WDT7820PADMO was installed last October. Small parts began detaching themselves from the first day. Then machine leaked onto floor two weeks ago and I shut it down. As it was purchased from Sears, they and Whirlpool have batted responsibility for repairs back and forth until proof of extended warranty was supplied to Whirlpool. They then scheduled a repair job for a week later with an unqualified technician, who naturally refused the job. Upon callback, I was rescheduled for a day two weeks hence. As it turned out, the repairman would not be near my home on the appointment date. Luckily, I tried to move the appointment up, as the repair service said Whirlpool did not supply proof of the extended warranty. I saved five days waiting time by rescheduling, but have to supply proof of extended warranty yet again. All this for a dishwasher that takes three hours per load, and doesnt do a particularly good job of cleaning.

Problematic... constantly out of balance... and will Not spin out due to this.. Sensors are very sensitive... have to unload and reload.. Most times have to wring out by hand.. Definitely a defect of these machines.

Since May 3, 2016, five servicemen have failed to repair my Whirlpool refrigerator (WRF560SEYM), which is less than 2 yrs old. One trainee from A&E Factory Service had the nerve to reinstall broken parts. I have been completely without refrigeration for the past 48 hrs only to learn that the repairman scheduled for tomorrow has been cancelled because AIG warranty has not approved his visit. Further investigation reveals that the parts were never ordered, pending approval from AIG. Whirlpool cant help me because AIG has not declared the appliance unfixable. Hhgregg cannot help. I have spent countless hours on the phone on hold & wasted hundreds of dollars on spoiled food. Dont trust Whirlpool. Theyre not the company they once were. Their warranties arent worth the paper theyre printed on. Buyer beware!

Despite my claim being submitted within the first 4 months of purchase, Whirlpool would not assist in solving our issue. We purchased all major appliances from Whirlpool, to furnish our new home in August 2021. All appliances were white. The top of our gas range began discolouring immediately following the first use. The inside of the four corners immediately began to ware due to heat. I figured Id have time to put my claim in, and thought to see if it got worse. Once I finally had time to deal with the issue, I contacted them only to find out that we only had 30 days from the date of purchase (of which included 3 months of waiting for the products to arrive) to claim the issue, given that it was considered Cosmetic. Easy fix, since theyd simply have to change the top of the stove, but Whirlpool denied our claim. Do not purchase this product, unless youre looking for a sub-standard product and customer service.

I like Whirlpool, but the ice maker never worked right. Now l have to clean the ice off the dispenser about every three days. Other than that has been good. This is my third Whirlpool refrigerator.

This company should be avoided at all costs. Purchased 2 Whirlpool dishwashers in 2018 and in less than 2 year the top dish rack glide rail front wheel broke off causing the rack to drop down and render the dishwasher unusable. Warranty was one year and I went online only to notice that the OEM factory replacement part(s) are now made out of stainless steel (or aluminum). I also noted that the parts were made prior to 2015 (date on the video and other vendor sites) Which is a good 2 years prior to my purchasing of this product. This means that they obviously knew there was an issue but continued to produce and sell them with known faulty parts well after they realized at least 2 plus years when you consider that they would have had to re-tool, redesign and send to production prior to the product release date.So it looks like they have continued to sell the product knowing fully well they were defective and did so just to sell replacement parts or to use up existing parts inventory. Either way this means this company has no scruples and does not stand behind their product. Another stain on the reputation of products made in China! Shame on you Whirlpool!

Very disappointed with this product as well as Whirlpools handling of the situation. I purchased this item 9/15. Its now 10/16 and the plastic that surrounds the glass on the shelves has cracked on 3 of the 4 shelves. The company will not replace because the warranty time has run out. The cost to replace and ship is around $500.00. Big disappointment.

If you have the double oven below with bad board, start shopping for a new oven, but the part is no longer made. How can you end of the life a product after only 6 years? This is about the RBD305PDS12 double oven! I have wasted 3.5 days with Whirlpool/Maytag. Its very Frustrating how each department passes you along and makes promises about what the other department can do, resulting in zero satisfaction. None of them are well informed to say the least.I have a 6-year-old double oven that has a bad board and after 3 days, I find out it is no longer made. I paid $1500.00 six plus years ago and now I get to spend $2000 plus to get a new one. Again, how can you end of life a product after only 6 years?

I have had this Whirlpool Cabrio washer for 4 years. I had to rebuild the drive unit once and now the control board is bad. If I didnt do my own repairs I would have spent well over the cost of the washer in the 4 years I have owned it. This is the worst washer on the market. Not to mention Whirlpool support will not work with you at all. DO NOT BUY THIS PRODUCT.

I have had our new Whirlpool Cabrio Washer for about a year. I absolutely hate it. I along with all the other people that is complaining about their Cabrio. I have found it to stain my clothes, not get them clean... Sometimes not even get part of them wet. I wash every load now no matter how small on the deep water option. I still have to add about 3 to 6 gals of water after it fills to try to help them get as clean as I possible can. I have stopped using fabric softener because I believe that is what may be leaving the stains on the clothes because it doesnt dilute it. Also you cant soak clothes in the washer long enough. I know it offers a presoak but when the clothes are not getting wet... That is not soaking. I tried to fill it up and raise the lid so it wouldnt wash until I was ready for it to wash but it automatically emptied the tub after a short time.It is funny watching the clothes when washing... Even I could tell they were not going to be washed well. I thought who in the world developed this washer. Certainly no one that had ever really considered what women need to wash clothes on a daily basis. I would sell it but I dont think anyone would buy it. If there is a class action suit I would consider joining in. Whirlpool could not have spent much effort in checking this washer out. A lot of money down the drain. I did not buy the dryer because of the lint vent being on top of it. What a mess those make when you have to empty it. So I purchased a Maytag Bravos XL. Now that is a wonderful dryer! As one homemaker to another I suggest you check it out. Never had one I liked more.

Ill be just as responsible as Whirlpool and Nasons has been... I bought my Whirlpool stove less than 2 yrs ago from a reputable business in a nearby community, CROWN POINT, INDIANA! I have had trouble w/ the burner knobs ever since I bought it...just brushing up against them turns them on. Enough gas escapes into the kitchen... I bought knob covers to prevent that (they did NOT work)! So I called the place I bought the stove from and they sent out a repairman...he said there was no fix for it... but that I owed him $69.99 for the service call. And every time I turn the oven on to heat it to bake something you smell gas also... Im almost afraid to use it... 3 nights ago I woke up to the kitchen filled w/ gas...knob covers on but still one was still on a bit... it was a whopping -25 and we had to open windows to clear out the gas... you shouldnt have to check the knobs once youve turned them off. Nor should they come on when you brush by them...when youre not even cooking... Granted I am short but the serviceman said I should move everything I needed to cook w/ closer to me so I didnt have to brush up against the stove... what????? I have cabinets above and all around the stove. What I cant use those cabinets????? Something is terribly wrong w/ the stove and the service... If youre in the market for a new stove, dont buy a Whirlpool and for certain DONT buy anything from NASONS appliances in Crown Point Indiana... They along with whirlpool dont stand behind their product... They told me they never had that complaint before. WRONG, I read it more than once on this site...liars all of them!

Whirlpool cabrio wtw7800xwo - During the 12th month of the use of this washer, the lid broke. I called Whirlpool to schedule a repair on it. I got someone here to repair it, and it was 7 days over the 1 year warranty. I don’t think this is fair when they sent the repair guy out too late when I scheduled this right before the 1 year was up. I came about looking this up online, and I find I’m not the only one with a 1 year lid. My next washer will be a 1980s built to last. This was the worst $1,100 I ever spent. I had to choose 1 star. Wish it had a choice of - ★★★★★.

I felt compelled to write this review, to sum it up NEVER buy ANY Whirlpool, KitchenAid etc brand. Nothing but the worst experience, it all started with a 5 year old Whirlpool fridge that stopped cooling, I called and they said they could send someone for like 200$ and that it does not guarantee it will be fixed. So I called an independent and he tried to refill the freon, but it was leaking behind the fridge in a section you cannot access because they want you to buy another one, so 5 year old fridge in the garbage and now to top it off, a KitchenAid knife set that is barely used, one of the big knives broke cutting a fruit, and good luck in any circumstance getting any customer service. SO NEVER AGAIN, TRUST ME AND PUT YOUR MONEY ELSEWHERE ON ANY OTHER COMPANY.

I have had my Whirlpool refrigerator 14 years and have had service on it only 1 time, for the ice maker. I have had a fridge where the compressor went out twice. Dont remember the brand but do remember the experience.

I bought a Whirlpool washer WTW4800XQ top loader. I have owned it for about two years and now it has tore up, the repair bill will cost almost what I paid for the washer. I feel it is bad business to sale something and it not last any longer than it has. No one should have to buy a washer every two years!!!! When it gets to the spin cycle it works fine and then all of a sudden it will beat and bang and if you dont get it stopped it will be in the middle of the floor. Im very upset and put out with Whirlpool!!!!

We have ALL Whirlpool appliances in our home. This was our second home so we were not here to use these for a long time. We were preparing our other home and our parents home to sell. Our French door refrigerator is almost 2 years old and we live here now. My husband opened the icemaker door to see why we dont have ice. There was a wire in there. We called the local Whirlpool authorized service man and he said the wire is not hanging down to connect it. He tried to channel a new wire and said it must be crooked in there, he cant get through the insulation (no channel). He asked us if anyone had ever worked on it. We bought it brand new. Home Depot delivered, unboxed and set up. He said we need a new door. Whirlpool will not stand behind this! I am so disappointed! I thought I was doing the right thing. Good name, made in the USA. I was wrong! I definitely do NOT recommend Whirlpool!! I am so sorry that I spent so much money on 3 homes of Whirlpool appliances!!

I am not satisfied with your customer service, as my microwave is not working from last 4 or 5 months but no one cares for it. I did complain again and again but your engineers do not have the skill to solve customers problem, then why you say that you are a number 1 company in the world. From my point of view if someone will ask me for you to provide service, I will never recommend you.

Whirlpool Cabrio - good consumer rating. Ive had it for 2 years. It does not clean well and the clothes does not smell clean even though I often clean the washer and leave the top open when Im not using it. Ive also had it service 3 times because the rotator keeps going off and makes a lot of noise. I bought an LG dishwasher for $1300 and it lasted 7 months and completely broke down less than a year and had to be replaced. After I bought a $400 Whirlpool. It does the same job and Ive had it for 2 years without any repairs.

Washing clothes is a nightmare. I am constantly removing clothing from the washing machine that have been torn and left with holes. I am utterly frustrated. Because the machine is more than three years old, there has been no solution to my problem. I have now replaced clothing items in excess of $2,000. I am always here that they will send a repairman and yet there is still the problem. This machine is costing me too much money. The newer machines have fixed the problem. There is no gap between the drum and the doorway or rubber piece. I want that piece to stop this nightmare. This machine has taken a dream of mine and demolished the experience. I hate washing clothes but more so having a machine at home and then going to the laundromat to stop the chaos with doing laundry at home.

I purchased a Whirlpool (Cabrio) Washer on March 1 2018. I previously had a Roper top loader with an agitator that was 22 years old. I used that washer for that many years and washed clothes 6 out of the 7 days of the week. Probably at least 20 loads a week. I never had a problem with it getting my clothes wet & clean. It never left them dirtier after washing them than they were before washing them. I am so disappointed in this washer!!! I can see it will not do any good to complain to Whirlpool because apparently they dont care about their customers. They think theyre products are perfect when they are far from it. I plainly told the associate I wash clothes every day. Really dirt clothes. (My son is a mechanic). I need a good washer. I can wash them by hand better than this washer does. I am very thankful I have not paid the full price for this washer yet. I will be calling them to come pick it up when my next payment is due. I will be going to one of the local consignment or thrift stores and purchasing myself an old timey top loader washer with an agitator for $100 or less. Whirlpool I had high hopes with this product and would have been buying a dryer to match soon but I believe I will stick to my Roper products or anything other than Whirlpool.

My mom is 82. She purchased a Whirlpool refrigerator March 2013. Since her purchase, she has had to have numerous service calls. This was covered by her first yr. warranty. After the first yr., she purchased an extended warranty from Whirlpool. June 24th, 2014, her ice maker and freezer quit. My husband made numerous calls trying to get this fixed. He was switched back and forth from Whirlpool and Assurant. Assurant said it should be under Whirlpool and Whirlpool said Assurant. My mom felt that Whirlpool should have taken care of this problem. The refrigerator was a lemon. It was a French door style with bottom drawer freezer. We finally called the local dealer, whom she purchased it from, and he took it back. Gave her substantial credit toward another refrigerator, not Whirlpool! Very disappointed in Whirlpool... Will never purchase another appliance with this name!!!

I have the Whirlpool Gold microwave model GMH3204XVQ-1 manufactured in May of 2010. The plastic around the lower door handle is cracking (currently in 4 directions from the handle) and the plastic on the side of the control panel is cracking in the center area and lower side. Neither of these area experience abnormal stress in day-to-day use. Unfortunately I could not get a good photo of the other crack on the lower corner of the control panel but included the one on the side in the middle. I contacted Whirlpool customer support about 1-2 months ago and to date, have not received any type of response or concern from them about this issue.

I have both Whirlpool washer and dryer. These are my second set. Whirlpool is reliable & long running. I love this brand! My dryer is six years old and the washing machine is nine years old. Never a problem and they do about six loads a week.

In June of 2010, I purchased a new Whirlpool Estate EED4400WQ0 dryer (serial number M01156261) with an accompanying washing machine. It has been in a clean, climate-controlled environment and gently used by my family of four for just short of two years. Last week, I began to notice that the clothes coming out of the dryer were cool and damp and it quickly became apparent that the dryer was only heating intermittently. This morning, the service person from the dealer who sold me the washer and dryer set (and a Whirlpool dishwasher a few months later) told me that contacts on the timer unit were bad and that the entire switch would have to be replaced. This is no small portion of the machine and the part alone will cost me about $150. After labor, we are looking at an expense of approximately half of the original cost of the machine - in less than two years. I called the Whirlpool’s customer service line to ask if there was anything that could be done and the answer was: Sorry, we cant do anything for you.” It is not acceptable to me for an appliance to become that expensive that fast. If Whirlpool cant do anything for me about this, then I will not be purchasing anymore Whirlpool products.

Has multiple wash Cycles. Big enough to wash a comforter. Has a delay setting so I can set it 8 hours in advance. Easy to load, easy to add the wash ingredients. Its a top load so its easy to get everything in and out.

I have had a Whirlpool hot water tank now for about 7 years and all I have had out of it is trouble. It wasnt even a year old and I was putting a thermocouple in it a few months later I put another one in it. All I do is put thermocouples in it. I have saved the old ones. This heater is a piece of junk and I am the one whos paying the price for it. I just put a thermocouple in it on January 9, 2012 and I am putting another one in it on January 15, 2012. I have replaced all parts and it still does it. They are going to buy me a new one someday. I’m tired of this. This should not be happening. They are ripping people off. If the pilot light does not light, you have to replace the thermocouple in it.

Your Whirlpool French Door model # WRF993F1FM is a piece of junk... Had the fridge less than a year and had to have repairman come and fix it twice already... Would never buy Whirlpool Product again. Builds up ice in the refrigerator and then loses of most of the food in it. Leaks the water right onto the kitchen floor...really pitiful to spend more than 2000 dollars for a fridge that is a piece of junk.

After 50+ years of doing laundry, I had to purchase my 3rd washer. I bought the new top loader without an agitator. I very quickly learned that it has no lint filter. My first load was towels and mats. The lint clogged up my tub and drain pouring water all over the floor. Since then it has ruined many of my clothes which are mostly sweaters and sweater-knits. Without a lint filter, it deposits the lint right back on the clothes where it stays forever unless I shave or pick it off, even though Ive turned them inside-out. (Time consuming waste!) Even my socks have little balls of lint. It seems the only safe fabrics are new, smooth woven cottons, cotton-blends and slippery nylon providing there is no lace or brushed elastic.Now to the no fabric-softener dispenser... The Downy ball simply doesnt work, and theres no other way to add it. Waiting to use dryer sheets is too late; the damage is done. My clothes are dingy. In my 50+ years of ownership, I have never had to purchase a separate product to wash my washer so that it doesnt stink... and it does. Why does it lock after starting? If I could afford to replace it, I would... but I cant.

We purchased Whirlpool Cabrio 8.8 cubic ft Electric Dryer with Steam Cycles (Chrome Shadow) Energy Star Model WED8500DC and Whirlpool Cabrio 5.3 cubic ft High-Efficiency Top-Load Washer with Steam Cycle Model WTW8500DC and have had no issues at all, only personal issues, such as me being 54 tall and cant reach the bottom of the washer tub to take out all my clothes, so my husband helps, he is 5 9 tall and can reach in it fine, so we do laundry together now! We have washed very small loads to large loads such as, bedding sets without any issues at all. We love the gorgeous look as well. We have only owned these since November 2015... so about 4 months now, but we are completely satisfied! We have always owned Whirlpool, our old set we bought in 1998 and they finally gave out in 2015! Whirlpool for life for us!

Purchased a Whirlpool range. Shopped around for several weeks before I found what I thought was a good price and with a rebate! Ive owned the stove for 2 months and 7 days... guess what? The stove broke. The burners popped. I called to have it serviced and remember that it had a rebate. I never received any paperwork on the rebate but figured its Whirlpool, good company. Wrong... its not that I didnt have the rebate paperwork but the rebate has expired... even though I didnt get any paperwork nor was there any mentioned of a time frame. Dont get me wrong if it had been 1 year or even 6 months... really 2 months!!! So not only did I not get the rebate of $100.00 I have a broken stove! So tired of being ripped off!