Whirlpool Cabrio WTW7340XW washer is a piece of junk! I have had issues since the day I bought it and havent even had some of the failed parts that other people are talking about. It does not save water. I went from 5000 gal to 13000 gal in one month! It doesnt wash clothes. Everything comes out with the same spots they went in with and then some. Light colors come out with what looks like grease spots and whites come out with black spots. I have had it five months and have used six of the monthly cleaning tabs. Clothes get tangled and torn because of the speed of the spin cycle even on delicate. This unit needs to be recalled and redesigned or customers should be offered a different washer of their choice within the price range of this unit.

After insisting to my husband that I wanted an HE washer with a large capacity so I could wash comforters and such and be ready for a house full of grandkids and visitors (we recently moved and had to leave my washer and dryer in the old house); I have been very disappointed with the washer. It leaves lint residue all over my clothes! Some of them I just cant get off. I live in Colorado and the sun shines almost everyday! I love to hang my clothes outside to dry and get brightened by the sun. Being a mile high makes the clothes even brighter I think!Anyways... back to washer... I have been doing laundry for 40 years. I have 4 grown children and know how to sort, etc... When I wash my darks, the lint that ends up on the shirts and pants... its just ridiculous! I end up scraping it off for about 25 minutes before I can hang them up to dry. On some of the clothes, there are marks where all the lint was and has stayed! Ive tried using less detergent, less fabric softener and always use the extra rinse. Tried setting it on the lowest spin cycle and the highest... Nothing helps. How do I tell my husband I would like to get rid of this and get an good old fashioned washer? I was a maniac for two months doing research and making a great cause to buy these machines!It seems to be a little better if I dry the clothes in the dryer, as the lint is pulled off somewhat, but the marks remain. If anyone has had the same experience and knows what Im doing wrong, or has a solution (other than going back to the basic machine) I would appreciate it so much. Disappointed in Denver.

The Whirlpool repairman left today after replacing the burned out motor on my 5 yr old dishwasher bought in Feb 2012 and installed July 2012 as did not arrive from Quebec to Surrey BC until the end of June 2012. So the Finish dishwasher detergent was in the dishwasher as samples and coupons and recommended this Finish for use in the new dishwasher so I stupidly believed them and used it. Well last week my dishwasher stopped working after it started and turns out today the cause was from the Finish dishwasher detergent. I was told today after paying 393 dollars for the repairs. Not to use Finish anymore or I will have the same problem. To only use Cascade. So what is a person suppose to believe.

I bought a 50 Gallon Whirlpool Gas Water Heater with an extended warranty from Lowes, it has not been delivering hot water as it should. I checked with Lowes and they told me I needed to call Whirlpool first and get a number from them before they could do anything. I called Whirlpool and they had me do a water volume and a hot water time test. By their own time test guide, my water temperature fell 30 degrees in 13 minutes and 52 seconds, when it should not have dropped 30 degrees until 18 minutes. When I reported this to Whirlpool I was told that there was nothing wrong with the water heater. I then lodged a complaint with the representative but it sounds as if nothing was going to be done.So I am out $999 for a faulty water heater and an extended warranty. Will update if anything changes. One of the reasons we bought this product was it said: MADE IN AMERICA. We wont buy any product made by Whirlpool again, We feel they dont stand behind their product.

Bought a built in oven August 30, 2018. Oven stopped heating two weeks before Thanksgiving. Repairman fixed it. It is not working again, two weeks later. Bought from Best Buy. They will not take it back. Whirlpool will not replace it. UGH!!! $ 1,600 down the drain. Will no one help?

Our just over 1 year old Whirlpool washer died completely last month (mid May). After calling them and being directed to the extended warranty dept (which we ended up purchasing), a repair guy came out and told us it was our main controller board. Three days later, he returned with the board and nothing. We were then told it was the user interface. They were on backorder until June 5, which means our machine would be out of commission for three weeks. I just received another call informing us the part was now on backorder until June 15. Whirlpool, on what planet is it acceptable for your appliances to be out of commission for six full weeks? Never again.

This washing machine has been the worst machine I have ever owned - I have called Paddys Market on several occasions to have a repairman come out and take a look at this machine, which they did - but the machine never got any better - it has never ever washed my clothes properly its a piece of garbage - clothes come out dirtier than when they went in and sometimes come out dry. Its so busy trying to save water - it doesnt use hardly any - and forget doing bigger loads - I WILL NEVER BUY ANOTHER WHIRLPOOL product again.

I purchased a Whirlpool dryer about 18 months ago. Within 2 months the timer went out. Of course I am still under the manufacturer warranty they came and fixed it. Now a year after the same problem occur. Whirlpool convinced me to buy and extended warranty for $268.00 and scheduled service with Platinum Factory. Took a day off work, then they call me to cancel the appointment. I will advised people not to buy Whirlpool appliances because that is not the appliance I have with them. All whirlpool appliances have a defect. My refrigerator, my washer and dryer, my microwave all have issues. Most of the whirlpool at all. Services agents are rude and not professional. One agent from Tennessee had the nerve to tell me I have to lose money to get services right. When asked to cancel service plan I was told to write a letter to get my money back. My advice if you are in the process of changing your appliances DO NOT BUY WHIRLPOOL APPLIANCES because your problem will not be resolve by talking to those stupid agents and will not let you talk to a supervisor.

Im 70 years old and always bought Whirlpool washing machines. My last one I bought at Lowes and it is the most Ive ever paid for a washer and its the worst Ive ever owned! Dont waste your money! Hard to get clothes balanced and it slams and bams like the old 1970 washing machines! Horrible!!!

A-10 error on display ultimately means needs a new pump. The washer (model WFC7500VW 2) is 3 months, 9 days old and is now unusable. I cannot get any service (under 1-year manufacturers warranty) because the sticker inside the door with the model and serial # is missing (i.e., it was sold to me by Homedepot.com without a serial # on the door label, sticker is intact and is brand new and apparently was printed without a serial #).I made multiple calls to Whirlpool in Benton Harbor, Michigan and finally spoke with Courtney (who states she was a supervisor) pretty much said all they will do is to reprint a label from the factory and I should have it in 7-10 business days. They refuse to stand behind their product and authorize timely repair of their product they sold to my without a serial # on the door tag from the factory. I have to wait to schedule factory warranty repair until I get the new label (probably 3 weeks plus without a usable washer). Courtney refused to contact me via email for any of her contact information or to supply verification of conversation or promise of a new factory label. Also, she refused to try to authorize any type of manufacturers warranty to fix the brand new unusable washer!

Whirlpool Cabrio - Our washing machine just started leaking water with oil underneath. This would be our third repair since purchasing this machine but it doesnt sound like a repair is possible or worth it. Its too bad we cant go back to the old models. They definitely lasted longer with no problems. Companies should make the older models bigger and forget about the front loaders and newer models without the agitators. Too much shaking in the machine causes too many repairs!

Bought a brand new front loader washing machine and the 1st, 2nd & 3rd year has to call for service for the same problem! Sent one repair guy to the house and banged on my machine the whole time because he was frustrated and had to report because he made my wife nervous. Never again Whirlpool!

I like the double bottom french drawers but I don’t like that the top door hinge covers are plastic. Also I wish there was more height inside the refrigerator for tall bottles and pots. The wheels are great for moving.

Purchased I assumed a brand-new electric hot water heater from Lowes. It worked giving us hot water for 5 months then it quit. We called the number they have located on the side of the water heater and they sent 3 references such as plumbers for us to contact because everything they told us to purchase didnt work... so after their references, plumber came out. Instead of him telling us what was wrong why all of a sudden we stopped getting hot water he didnt return our phone call. As a professional that sucks!!! So WHIRLPOOL CUSTOMER SERVICE says the hot water heater that had been working for 5 months wasnt up to code and wasnt wired right and WE need to pay an electrician to connect it right... thats **. The electrician did it correct the first time. Whirlpool just dont want to accept the fact that their equipment is faulty!!! But thats good because I will NEVER purchase anything WHIRLPOOL makes. I dont care if they start making water. I will just quit The hell with that company!!! WHIRLPOOL SUCKS!!! Heres the serial number 1626103174130 and if I had read the neg reviews before I purchased the hot water heater I wouldnt not have done it!!!

A total loss of money. Does not use enough water to clean clothes. Gets out of balance all the time. Do not buy.

Not working at all and only 3 years old. Completely non-functional. No fridge or freezer. Lost all my food. Garbage. DO NOT BUY.

I highly recommend a Whirlpool dishwasher. Ours is a simple model. Cleans well and is quiet. It is 7 years old and I am glad we chose this model. Very happy with Whirlpool. All of our appliances are Whirlpool.

I purchased a Whirlpool oven and stove from hhgregg. The refrigerator is at best OK. The stovetop is easily scratched and looks horrendous after just a few months. Cooking controls are far too high for slow cooking. Customer service is terrible. Avoid, purchase another brand. You will be much more satisfied.

Whirlpool is a very good company and their products work very efficiently! If I had a choice to choose in a different type of washing machine I don’t think I could choose. Whirlpool is very reliable. Their older machines as well as their newer machines! They last pretty long. The dryer is dry very well as well as the washing machines agitate your clothes to get them clean.

The Whirlpool Cabrio washer was extremely expensive to purchase but is rusting out and the circuit board is going out. We have had cheap washers last longer than this one and just to purchase the circuit board will be more expensive than another cheap washer. These boards go out right after the warranty goes out and I think that they are timed to go out. (The exact same thing happened with our dishwasher and after the board was replaced, it has lasted many years). Whirlpool should replace these for free since they do not last that long and are very expensive.

Model WRS586FIEMO1, Serial # HR50801958. In December ice maker stopped dispensing due to cubes melting and clogging around the auger. After 3 service calls a new door was ordered with a delivery time of 4 o 6 weeks. Have spoken to and e-mailed several customer service people and am told it will be another 4 to 6 weeks. This has happened at least 3 times. In the meantime I must empty and clean the ice bin and surroundings every night or it freezes up and cannot be removed at all. Finally told them I no longer want a new door, I want a different model fridge. Was told they do not replace, only repair. It is now April and they have done neither. They did extend my warranty until December but at this rate that too will run out. Would never buy another Whirlpool appliance or any of the other brands that manufacture.

DONT BUY WHIRLPOOL! I bought a Whirlpool refrigerator 5 years ago. In June I had to have a new thermostat put in because the refrigerator would not stay cold. The food in the freezer would defrost and then freeze, defrost and then freeze. I had to throw all of the food out. Two weeks ago the refrigerator was making a groaning noise so I looked in the freezer and the temperature was up to 30 degrees. The ice cream was soft, the bread and buns that I had in the freezer were defrosting and small things like crab cakes had also started to defrost. Eventually the temperature went back down to zero.So I called out the repairman AGAIN! He told me this is normal that the freezer goes up to 30 degrees to defrost the freezer and the groaning noise I heard had to do with the Freon. It cannot be normal for food to freeze, defrost and freeze again. I called their customer service and their representative, Jasmine, basically told me all she could do for me was to schedule a service call. Really? I just had the repairman out the day before. I am concerned about food safety with a refrigerator that fails to keep food at the proper temperature.

We purchased a Whirlpool Refrigerator Model Number WRS555SIHZ06 Serial Number HRA2506806 on July 15th 2021 from Lowes. First one from Lowes came off the truck damaged so working out of a cooler in the kitchen for 2 more weeks. Now 4 months later the compressor is out and all the food spoiled like $400 bucks gone and food is expensive these days. I called and Whirlpool said no food allowance and no replacement. Fridge can be brought over - so repairman will come out in 6 days and then say he has to order parts then I wait two more weeks then the repair. So 3 weeks without a fridge with the holidays coming up and people to feed and food to cook. This is going to be interesting. I hate Whirlpool Refrigerator - never again will I purchase one of this appliances. The GE I had for 12 years and no problem at all for 12 years. What is going on with these companies????

Whirlpool GX5FHDXVB03 french door refrigerator: Continual water leaks. Condensation freezes in bottom of freezer compartment then leaks out on to floor. Per repairman, this is a common problem with this model which theyll come out and fix (remove ice and run hot water done drain line for a cost nearly $150) but it will happen again and again, etc. I cant tell you how many times weve had to perform this task. This is an engineering design defect that Whirlpool should fix.

We purchased a Whirlpool refrigerator on January 18th. It has never worked since it was delivered. A service call was place the next day. It is now 2 and half months and 6 technician visits later and the fridge is still not working. Whirlpool customer service has been contacted and they want to continue sending technicians out rather than replace the fridge. The customer service manager, Demetrius, stated the additional service calls are not costing Whirlpool more money because the repair company has 90 days to fix the problem so they are not going to replace the fridge. While this may be fine for Whirlpool it is certainly not good customer service. We were told they cant call the service company to get the details of prior visits and that we need to call the service company as there is nothing Whirlpool customer service can do but schedule technician visits. After a lot of aggravation, losing hundreds of dollars of food and hours on the phone here we are without a working fridge. Buyer beware!

I purchased my water heater at Lowes and had it installed professionally. I suspected something was not quite right on numerous occasions because the hot water recovery time seemed excessive. I finally called Whirlpool and they gave me the names and numbers of two companies that were on their list. The first asked for the model number and normal information and never called back. The second showed up spent five minutes charged me 78 dollars and said they could not get the part (gas valve) I needed. And if I could get it from Whirlpool they would charge me 250 to put it on. They also said Whirlpool made horrible water heaters and I should save myself the trouble and just replace it. I have since heard from additional plumbers and the gas company to stay away from Whirlpool. I did have the water heater replaced. When they did it and they drained the old water heater it had so much sludge in it draining it was very difficult. The sludge is mystery since I have a softener in my home and it should have prevented that. The individual from that gas company said that was just one of the many issue others had experienced with these heaters.

The heater was bought in March of this yr, 2013! Already, it quit working! Error message... we got the replacement part after much hassle! It was replaced and still doesnt work! Its going on day 11! I am furious! The unit needs to be replaced and I get, Well, you have to pay for labor, etc. You have got to be kidding me! It has been in my house for 3 months! I will call the media, our local guy who investigates, if this is not replaced asap! I already know I will never buy anything Whirlpool and will tell everyone on my media not to either!

I have no problem with Conns. My complaint is with Whirlpool for making such a terrible machine with the Cabrio Washer. Its a piece of junk.Fortunately, I bought the extended warranty – which was used many times to replace computer modules and pumps. Now that the warranty is out, once again the machine is doing the same thing. Bad codes, not filling, etc... Some cycles you cant use it at all. The cleaning cycle is never ended (literally). I am debating on having it fixed or just getting another machine.

I was not impressed with the new HE washers but could not find any traditional ones anymore. I bought a Amana and am disgusted that it is only 3 years old and needs to be replaced because of a transmission problem with it not agitating. It costs more to repair than it is worth. As a consumer, I should be given a choice whether I want to upscale or be satisfied with older model features. I will never buy or recommend a Amana HE washer to anyone. My mother also has one, has had it for a year and it is already giving her problems. Shame on you Whirlpool.

WRF989SDAM00 - We spent about $1800 on a Whirlpool French Door refrigerator and at 1.5 years we had to replace the compressor for $700+. Apparently Whirlpool will only warranty for 1 year. The repairman told me the compressor he was putting in is exactly the same model as the bad one he took out so I guess I am not surprised that it only has a 1.5 year working range. We are now 1.5 years into the new compressor and sure enough it is dying again. Now it sounds like a jet plane taking off. By the time I replace it again I could have bought a new refrigerator. I am trying to figure out if this refrigerator is on recall because I cant keep replacing the compressor every 1.5 year. Never again will I purchase a Whirlpool product. I think they know the lifespan of that compressor and that is why the warranty falls just short of it!!

Pros: The refrigerator is large and roomy, easily adjustable glass shelving, and easy temperature controls for the refrigerator temperature and freezer temperature. Cons: the refrigerator is bulky and limits space in a small kitchen. The lower freezer door does not seal very well and requires frequent tweaking and adjusting around the door seal. Also, the freezer handle becomes loose easily and requires tightening fairly often -- which is a pain to get on the floor on your back (and a flashlight plus a special wrench) to tighten the handle.

When I bought my new retirement home, a Whirlpool dishwasher Model No. DU1055XTVS1 had been installed. After only three years of use, the dishwasher would not complete a cycle except to drain and cancel. The repairman replaced a computer board and when the parts cost and the service cost were combined, they amounted to about half the cost of the dishwasher. I have a PC that is twice the age of the dishwasher and it is still running.

We bought the Whirlpool Duet set for $1,000 18 months ago. About four months ago, it started shredding our clothes. I would get them out with holes in them, but there was nothing sharp in the washer. Then the grey outside seal started deteriorating and getting tiny balls of rubber all over my clothes, ruining several white shirts. It always smells like mold. I just went to get my clothes out of it to find out it leaked water all over with that disintegrated rubber from the seal. The seal had completely ripped from the top to the bottom drain for no apparent reason. Now we are replacing the below. We JUST paid it off this month. It is crazy, it is already breaking!

The tub mounts of my 6 years old Whirlpool washer are broken. It’s too expensive to replace. Seems like built in obsolescence! Ive also had mold/odor issues. Finally, I know how to fix that, now this. I just want to warn others, these machines are not designed for the long haul.

In November 2012 we purchased a Whirlpool Gold Series refrigerator, model WRF990SLAM from Lowes. This model has the ice maker in the door. We also purchased an extended warranty. In July of 2013, we contacted Lowes service because the refrigerator had ice inside it, top left, where the ice maker equipment is located. Also, under the ice bin, there was a solid block of ice. Water was dripping onto our food inside the refrigerator. August 6, a 3rd party repair company came and replaced parts. One week later, the same issue was happening. We called for service again. It took until 9/9 for them to come out again, and replace the same parts. Approximately 2 weeks later, SAME problem. This time, I called Whirlpool directly. I was told that they (Whirlpool) are aware of the problem with this model, and they should have new parts in by the end of the month that will fix that problem. They even have a special team for this! I asked for their direct number (866-461-2287). On 10/7 I phoned again asking for a status update. I was told that they were just waiting for approval to call consumers to set appointments, and I should hear from them by the end of the week. I also informed them that I was no longer able to use the ice maker or water dispenser because it was now leaking substantially into the refrigerator. They made a note of it. As of today, 10/13, I have not had a call back. This refrigerator cost us nearly 2500.00 and has a known defect! Tomorrow, Monday 10/14, I will begin to demand a new refrigerator (different model!) via Lowes AND Whirlpool. Too bad Whirlpool. Were now going to buy a new gas range...and I can guarantee you it will NOT be a Whirlpool!

We have always bought whirlpool appliances, and trusted the name. We can put a man on the moon but we cant build a reliable bottom freezer refrigerator. My previous refrigerator was whirlpool. 19 yrs old when it went out for a new whirlpool bottom freezer fridge, 2014 Jan. 14 months after purchase, no warranty. The temp in freezer and upper compartment would increase and stop making ice. At first, we thought it was the icemaker. Repairman NOT FACTORY TRAINED, THIS IS VERY IMPORTANT.. Came and looked at it said, yep, icemaker. Plugged it in after 4 days. Just like brand new - making ice, not the icemaker. About 4 days later same problem - temp increasing. Called the store where we purchased it, sent the same repairman. He said it was a cooling fan. This went on for 2 months trying to figure the problem. Well, we cant rebuild a refrigerator out of parts it doesnt need, so we called a FACTORY TRAINED TECH who diagnosed the thermostat and defroster in the bottom of fridge taking two screws out and pulling bottom freezer out. It was iced up. Cost to fix it - 522.00. So I called whirlpool corp., explained problem. They agreed to pay for parts if we paid labor, 100.00. This is doable. However, if we continue to have problems after this, we will purchase a top freezer fridge, no ice maker because they constantly break down.

I purchased my Whirlpool refrigerator 8 months ago model # WRF560SEXM which is less than a year old and already Im experiencing problems already. I have owned several refrigerators in the past which were older models and less sophisticated, and all of them lasted well over 10 years with no major issues, so to buy a new refrigerator through Whirlpool and have it malfunction in less than a year is unacceptable. Customers deserves better than this especially at these prices.My malfunction occurred when my ice maker stopped working and the internal temperature stopped working altogether, which caused all my food to spoil which had to replaced which was very expensive which infuriated me more and because my service appointment was a week away. I LITERALLY had to order out for food and purchase ice. And if this happens again I will have replace food and order food out again. WHIRLPOOL dont realize the impact this has on its customers. I would definitely not recommend their refrigerators EVER!!!

Bought this washer NEW 4 yrs ago. Now sounds like a freight train in the house when in use. Whirlpool customer service is absolutely USELESS!!! They do not stand behind their product and refuse to acknowledge what is a common issue. PISS POOR and will NOT give me a number to a higher up. Absolute disgrace!!!UPDATED ON 10/28/2015: This is an update to my previous review. 1st, I contacted Whirlpool who was absolutely NO help whatsoever and the person I spoke to refused to put me through to higher ups on the food chain. I was wrong in my previous review when I stated that we purchased the washer & dryer 4 yrs ago. It was purchased in January 2012. Started making noise in 2014 and has progressively turned into the sound of a freight train. I also failed to mention the stench that comes from this machine. It has also got to the point where it quits with 10 minutes to go in every wash. Whirlpool did send out a Whirlpool certified technician, which they paid for, who stated this has been a common issue with these and other models of Whirlpool Cabrio wash machines. Says in his 3 yrs with the company he has seen and diagnosed over 30 machines with basically the same issues (bearings are SHOT) and Whirlpool refuses to accept any responsibility for the defective design and that, in his opinion, they shouldve never been released. He gave me an estimate of $257.13 to repair. We decided to go ahead with the repair and technician came out only to tell me that there has been a re-work in the design of the replacement parts as Whirlpool realized they were faulty. So I now have to wait for the NEW designed replacement parts to come in as they are back ordered. WTF does that mean??? Shouldnt there be a RE-CALL and shouldnt they accept responsibility for this??? This has been, without a doubt, the most disappointment weve had with any purchase of a NEW appliance or, anything else for that matter, in our lives. After reading through some of these same complaints Im wondering if this machine is nothing, but a money pit and whats going to go wrong next. We also purchased the Cabrio dryer at the same time and have had no issues with it as of this time, but I assure you, I wait with baited breath. Their customer service department is piss poor AT BEST!! Please, stay away from ALL Whirlpool appliances in the future.

I hate hate hate this Whirlpool Washer WTW5000DW1! To put it nicely. This is my first washer without traditional agitator and the sensing feature. I will never again buy a High Efficiency Washer with these features. It constantly gets stuck on sensing! We rearrange the load over and over and it still does not want to work. I have researched the online videos and this is a common problem. I wish I had researched prior to buying this type of machine.

My wife and I have had a Whirlpool Gold 5.8 cu ft gas range for just 5 months and have already begun to have intermittent trouble with it. She can use the oven to bake cookies in the afternoon and then try to bake dinner a couple of hours later and the oven will not preheat no matter how long she waits!! This has happened three times now and we are waiting for a service technician to come out.. Pretty sad when you buy a top of the line appliance and begin to have trouble so soon.

I would like to extend my appreciation to Whirlpool for quickly responding to our requests. Within a matter of days, we were contacted by a Whirlpool corporate representative. She listened to our issue and was extremely understanding of our frustrations. The representative assured us that we were valued customers and offered to contact our local service provider and authorize the needed repairs to our refrigerator. This interaction has restored our faith in Whirlpool and its partner brands. The representative also provided guidance on future purchases in contacting Whirlpool to purchase its extended warranty.I would suggest using Whirlpools warranty program instead of a retailers program. Contact Whirlpool to purchase any extended warranties directly, instead of purchasing an extended plan at the time of purchase. Thank you to Whirlpool and to our extremely helpful representative. I am not including her name, to protect anonymity.

The ice maker freezes up at least once a week. It requires removing the bin and chiseling the ice away. We have had repair here twice, and it still happens all the time.

Purchased double range ovens. Enamel is flaking off within 2 years. Whirlpool denies defect. They wont replace it. Any other folks with similar problems? What can I do to have it replaced? I remember the old ovens and how the enamel just stayed and stayed and stayed. Never a rust or flaking issue in those old time models. Any expertise on how the enameling process may be compromised in the newer manufacturing process (cutting corners or costs). Any options for a class action here if a commonly experienced occurrence? If similar experience drops comments/review below as a one liner - just state enamel defect. That way can figure out the number of folks with issues. Id like to take action if given the opportunity, and more so if this is a common occurrence. Lawyers are costly for one-off complaints, but there is power in numbers (think United Airlines).

I purchased a high-end Whirlpool dishwasher (WDT710PAYM) a few months ago thinking I was making a wise upgrade. Poor design and it wont dry dishes or properly wash utensils when theyre placed in the utensil rack on the door panel. The unit heavily condenses after using heat dry mode and large water droplets completely cover the top of the inside cabinet. Eventually, they all fall down into the dishes and you now have wet dishes again. The Whirlpool tech’s response was to scratch the cabinet plastic with a scratchy pad, smear rinse aid over the plastic cabinet and that should stop droplets from forming. Whirlpool’s customer service told me they shouldve never told me that and what I should do is be there during the drying cycle and open the cabinet door to let the steam out. This is completely ludicrous. Dont walk but run away from Whirlpool products.

I have been without a washing machine for 3 weeks because my 4-month old washing machine does not work. I have had a repairman out 3 times and now one of the parts that he may need because unfortunately, its not an exact science is on back order. I have spoken twice to supervisors at Whirlpool and have gotten nowhere with them. They are trying to locate the part that is on backorder and my warranty is for repair and replacement parts only. By the time they get through with fixing this lemon, if it ever gets fixed, it will cost more than just replacing the machine! I have 5 people I am doing laundry for and a trip to the laundry mat every week is not something I can afford nor is taking time off of my job every week to meet with a repairman to try and guess what the machine is needing now. After 4 months, I should not have to even be concerned with what is and isnt covered by my warranty! My last washer/dryer lasted 12-15 years with very little ever going wrong with it. I will never recommend Whirlpool products or buy Whirlpool products again, not because something has gone wrong with the product, things like this happen, but because Whirlpool is very poor when it comes to customer satisfaction and treating their customers right. With this day and age of social networking and this economy, you would think that Whirlpool would do more to treat their customers right and build a product that lasts longer than 4 months. When I asked to talk to someone other than the supervisor I was given, I was told that she is the top person. Really? I find it hard to believe that there is no one above her that I could talk with to express my frustration and request that something be done about this problem.

I purchased a Whirlpool gas water heater for one of my properties that developed an issue outside of the warranty period. My initial CS complaint is with Whirlpools IVR system, which was far less than a desirable experience. After tricking the system, a CS agent answered promptly but was not able to address my concerns. I asked to speak to a supervisor and received a return call from Chris within minutes. I found Chris to be patient and understanding of my issues. Chris promptly assisted me with my issues and offered an equitable resolution. Chris is whats right with American companies and domestic customer support.

Refrigerator door display cable failed. The company declared refrigerator is beyond repair. Cable must be replaceable, we cannot throw refrigerator for small fault. The cost of cable is hardly Rs. 200 and refrigerator cost is Rs 25000. It is a design fault. Company has to replace cable.

We bought a Whirlpool Gold Refrigerator from Lowes just over two years ago and have had trouble with it starting a year and a half later. It kept freezing up and the top refrigerator compartment wouldnt get cold. We had to defrost it every three months. Now it doesnt even work. This expensive unit is less than two and a half years old and Whirlpool expects us to pay for the repairs. What happened to the days when a refrigerator would last 30 years? I hate to say it but be smart and buy Japanese. At least they take pride in what they make.

Bought in October 2014. Died December 2015. The previous Whirlpool microwave this unit replaced was 10 years old and carried a 5 year warranty on the magnetron. Imagine my dismay to find out this unit carried only a 1 year warranty on the magnetron. So 2 months past warranty expiration Im left with a dead unit. I performed elementary troubleshooting. The unit has a fuse on the 120 Volt input. But the unit must be disassembled to gain access to the fuse. So what SHOULD be a five minute job turned into an hour and a half. The fuse wasnt the problem - replacement fuses blew like popcorn. Fuse placement within the unit without regard for service considerations is a poor design.To their credit, Whirlpool agreed to cover the cost of repairs if I would pay for labor. I agreed. A tech came out and looked at the unit. He said that he would have to order a bunch of parts and that he would be back in contact by the end of the week. Three weeks went by. There was no call from the tech; my messages on his voicemail generated no response. So a couple of days later I purchased a replacement from a competing manufacturer.

Purchased a 80 gallon Whirlpool Water Heater with a Life Time Warranty. When it overflowed because the system failed to detect the water temperature, called and they sent in the temp sensor (I paid for shipping). Had plumber replace it. One day later the same thing happened, called and they sent in a board. Same exact thing happened. By this time, Im without hot water for over 2 weeks in dead cold January on the East coast. They will replace the water heater but only a 50 gallon NOT the 80 because they no longer manufactured the 80. Option given by Lowes is to add a recirculating pump to give additional gallons. But, of course Whirlpool said NO. They only can give me the 50 gallon. What a ripoff!!! Please, please DO NOT purchase any product from Whirlpool. Now they change the same to A.O. Smith Signature Premier.

Very dependable. We loved all of our appliances in the past as well as in the present. It has been a go to for us especially with bad experiences with other brands like OG and GE. We have gotten a washer and a good dryer and have worked. No complaints whatsoever.

I purchased this range 7 2013. I was a snowbird at the time so after November I went south. Upon returning my top oven when lit had a gas smell. It took three weeks to get someone out and was told it was the igniter and would cost 350.00 to fix. I then called dte gas for them come out as I have full house warranty. Since then five calls a new igniter and a new board just put in two weeks ago the board doesnt work. This unit has been discontinued. I would like to know why. And if there is a class action suit against. Whirlpool. Co.

When my wife and I were planning our retirement, we made a to-do list before we officially stopped working. We are loyal Whirlpool users and over the next 3 years we purchased 4 major Whirlpool appliances in preparation of having 8-12 years of problem-free time as we go from a two-income working family to two people on fixed incomes. I retired in December of 2011 and unfortunately this did not pan out on 2 of the 4 appliances. The washing machine, in late February 2012, blew a transmission 23 months after purchase and 11 months after the warranty expired. Discussions with Whirlpool by phone were unsuccessful in getting the repair covered.Ultimately, this repair cost us $265.00. In late April, 9 months after the warranty expired, the refrigerator iced up and had to be manually defrosted, despite being equipped with ADS. My family and I did the defrosting because it was a weekend and tech support was not available. On Monday, the refrigerator was functioning, so I was told to run it and see what happens and call the tech if it happens again. I had done research online and found many folks were having trouble with this refrigerator model and the main problem was the control board”, a board that is used in many Whirlpool refrigerators. I ordered one after the initial problem and waited for it to ice up again. On Sunday, May 20, it repeated the same symptoms displayed and I put the board in myself and it solved the problem. This computer board cost me $95.81.I contacted Whirlpool about the two premature, post-warranty expiration issues in hopes of getting some reimbursement for the repairs. The Whirlpool rep told me that because there had not been a recall on either appliance, they could not reimburse me. They instead offered me a 6-month extension on the dishwasher I bought last July. I have been on several complaint websites and have seen the refrigerator control board repeatedly mentioned - all within the approximate 2-year timeline as my control board failed. My refrigerator was a GB9FHDXWQ01 model, but the control board is used in many of their refrigerators. If this has happened to you, please contact me at ** and, hopefully, together we can get enough data to get a recall and get proper treatment from Whirlpool. Please include your refrigerator’s model number so I can verify the board is the one in question. Thanks.

Less than 2 years old; a loud chirp began and the water dispenser stopped working, along with the ice. Repairman came out--ordered a part. One week later another repairman; another part. One week later another repairman--couldnt fix the problem. By now no cooling in the refrigerator at all. Tech line has to review the findings. Have heard nothing after nearly 3 weeks without a fridge, ruined food, and no ice other than my back yard!

The refrigerator is 7 years old and I have already replace parts. The appliance is not made as well as they were made in the past. The inside of the Whirlpool refrigerator is small. The design of putting the soda can dispenser on the door was not a good one. Due to the weight of of the soda in the dispenser is breaking the hinge on the right door or the french door. The rubber gasket is shredding as well.

Purchased this French door fridge with the freezer on the bottom in September 2017. Started having problems shortly after with the freezer not auto defrosting/ice damming on the evaporator unit in the freezer unit, which caused the fridge to warm up and food to spoil. Service came out several times and ultimately replaced the Jazz board 3 times, 2 harnesses in freezer, 1 Heater and the evaporator fan motor, with the same problem happening after a few weeks. Requested a replacement after the 3rd visit, but Whirlpool refused to back up their product. Sent service a few more times to no avail. Demanded a replacement once again. They sent a new service company out 15 months after our original purchase and they FINALLY deemed it non-repairable and are FINALLY going to replace it (turned out to be a broken wire inside the walls of the fridge, likely was like that upon delivery). So now we will have been put out for a total of 16 months for a fridge that cost >$1000. If Im spending that on an appliance I expect it to work properly or else be fixed/replaced in a TIMELY fashion. And the best part: they refuse to compensate us for any of the food that was lost due to a faulty product and very poor customer service! That was a lot of money lost because of their incompetence. If they had just replaced the broken appliance in the first place I would have been satisfied. But since they refused to do anything beneficial to remedy the situation, I will NEVER buy another Whirlpool appliance again. And add in the inconvenience of scheduling a time to be home for multiple visits to greet the repairman. Oh yeah, plus our time wasted defrosting our frost-free fridge with a blow dryer to buy us time until it got repaired. Buyer beware!

First whirlpool 3 door with ice maker in door failed in less than a year. Took 6 months to resolve issue, several service calls, at least 30 calls to Lowes and Whirlpool with little or no response. Nobody wanted to take responsibility to do something about my broken fridge. Even the authorized repair guy didnt want to touch it, didnt want to ruin his reputation because they wont stay fixed. Another service guy wanted to take it to the shop to repair, of course I would be responsible for pickup and delivery charge. Found out the repair was an in home repair, so didnt use that guy, I felt like he was trying to rip me off.I finally got to the right people in whirlpool organization and they replaced the fridge, that took another two weeks. I found everything takes two weeks. The replacement was supposed to be same model with upgrade, this is gold series fridge Ive been talking about. New fridge has failed also, seems like same symptoms. It lasted 1 yr and 4 or 5 months. I guess not too bad for a top of the line refrigerator, made by Whirlpool. Gonna give them a chance to make it right or I am considering hauling it around in my truck with a sign on it. Not trying to punish the distributor, just Whirlpool. This product is so bad the government should step in and force Whirlpool to give money back.

I purchased a Whirlpool dishwasher and have had it repaired four times so far. Last time they replaced the main computer located in the door. I attempted to use the dishwasher tonight and it is completely dead once again. I usually have had good luck whirlpool appliances. After all these problems will no longer be using this brand. I contacted the store where I bought it from, Famous Tate. The first time it stopped working just a month after the manufacturers warranty ran out and they were absolutely no help. So in the future, I will no longer buy any type of Whirlpool appliances.

This is a top loading, with agitator, purchased from Costco over five years ago. It took some time finding a top loader, which I will always prefer. Very reliable. Have only needed repaired once. Have other Whirlpool appliances, very reliable.. Fridge over 20 years old and no problems, except needing new ice maker. Also, other whirlpool washer we had over 15 years.

We purchased a Whirlpool washer model WTW7500 in November of 2017. I found the clothes were not getting clean and also noticed that even after a full wash some parts of the clothing or sheets had dry spots! I checked all connections and called for service. As soon as the serviceman saw the machine he said, “yes, that’s a problem with those machines”. They are low water/water saving as per some American regulation and that’s what happens... you’re going to have to live with it. He also suggested running an extra rinse and using “deep water” function. I did this and it made very little difference except now a wash cycle for bedding is 104 minutes! Also, still had a big dry spot on my sheets!When I called again to Whirlpool they scheduled another repairman for a second opinion, turned out to be the same person with the same answers... I called Whirlpool again and was informed that my washing machine is working as designed! I argued that a washing machine is designed to wash and clean clothes so this one does not do what it is designed for... I spoke to the supervisor, she was actually just rude, also said I not had 30 days to make a complaint and I was outside of that, when I asked to speak to her supervisor she said there was no one above her although she denied being the owner of Whirlpool! (That’s my little joke). Anyway wish someone had warned me prior to this purchase.

I bought a Whirlpool Gold refrigerator in 2010 from Lowes. Within months it had a Freon leak and Lowes had to replace it. I had bought the extended warranty. In 2011 a part had to be replaced twice due to excessive noise. Then the freezer got frost buildup on a coil in 2012 and again in 2014. I called Whirlpool and asked if they would pay for my next 3 year warranty. They said no, it was my responsibility after the first year. I would never buy a Whirlpool product . Do research, Whirlpool makes several brands.

Just about three years old our washing machine started making a horrible noise and soon after a horrible smell. Won’t complete spin and dry. The bearing inside the drum has failed. The pump is making an unusual noise. I see a lot of reviews about this product. I find it strange that it appears to have a good rating at all the advertisers but in reality it’s really a horrible machine. Shame on Whirlpool for our landfills, dumps and recycle bins with absolute garbage plastic and metal Has to be recycled. We have only disposable garbage for appliances.

All of sudden, this expensive microwave stopped heating. Called whirlpool, they said they will charge $300 to fix it and $540 to replace. So much after paying new piece of garbage in 2-3 years.

Im a member of Costco. I trusted that they will sell me a decent refrigerator, wrong! I bought a French Door refrigerator by Whirlpool on March 2018. It freezes my food on the left compartment and on the middle compartment. I called since its under the one year warranty. They came 8 times already and changed parts and promised me every time they came that this will resolved the problem... still the same. I have been in the phone with Whirlpool for one hour and a half for 5 times and they still want to do more tests. I will never buy another Whirlpool unit again! Costco should be ashamed of selling this brand! And they should paid for this also.

Worst Air conditioner brand I have ever come across. My personal experience with Whirlpool Air Conditioner is not encouraging. I have used almost all brands of AC but found that the quality of Whirlpool AC is not worth recommending. Please stay away from Whirlpool. I got one Whirlpool 1.5 Ton Split Air Conditioner (Model 3D Cool Xtreme, 6th Sense Climate Control) at my house about 2 years back. I booked a service request with the Whirlpool’s Authorized Service Centre M/s Western Refrigeration Co., NOIDA as the Air-conditioner was not cooling to the desired level. On the first visit on 20-05-2019, the service engineer advised that the AC was not cooling because the gas had drained and the gas is required to be filled for which there will be a charges of Rs 2500/-. Believing him, I agreed for refilling of the gas at his quoted price. He sent next day some other attendant team for filling the gas. Those attendants revealed that in addition to the gas, two valves are also required to be replaced at an additional cost of Rs 1600/-. Though I had a doubt about the correctness of their diagnosis, there being no option, we paid for valves also. Accordingly, a total of Rs 4100/- was paid by us.However, to our utter surprise, the AC stopped cooling within a couple of days. Hence, the service centre was again informed. The complaint was again attended second time on 04-06-2019 and we were told that they have again refilled the Gas.However, again the result was NIL. The AC was not giving cooling effect. Hence, third time again complain was booked. The first attendant once again advised for only gas filling after thorough examination. He sent an another guy on 20-06-2019 for gas filling who then revealed that the cooling effect is not there because the condenser coil is leaking and the same will have to be replaced at an additional cost of Rs 5500/-.The following important points emerges out of the above:- 1) If there was a condenser coil leaking problem, why it was not disclosed to us when the AC was attended earlier by various Service Teams consisting of various attendants in the process from the same service centre? 2) Whether my all money paid earlier for gas filling and changing of two new valves will go waste due to wrong diagnosis by your technicians?3) Keeping in view the earlier wrong diagnosis, I very much doubt the present diagnosis and feel that this is a ploy to extract more money from gullible customer who lacks technical knowledge.We spoke to the service centre officials up to three four levels on the numbers received from the call centre but after listening the matter they assure to call us back. After no call back from their side, when we try to call them, they do not lift our calls. The above facts clearly bring out the cheating, harassment and looting by the Service Centre under the aegis of the so called prestigious company M/s Whirlpool. The hard earned reputation and trust of the Whirlpool is being impaired by these unscrupulous service centre.No punitive action appears to have been taken by Whirlpool office against the unscrupulous service centre for unfair trade practices. Rather the person from Whirlpool office over call was also trying to coax us to pay some more money to the unscrupulous service centre who has already cheated us and extracted money earlier from us with zero results. My Air Conditioner is totally shut off due to mishandling and misdiagnosis by the service centre. We are acutely suffering due to scorching heat and over and above going through the mental harassment for the last two months.We expected an immediate resolution for the above problem on top priority basis without any further additional cost however despite my number of reminder through their toll free number, mail id etc. the problem still remains unresolved and unattended. It is highly disappointing that despite my writing repeated mails with reminders no senior person from Whirlpool has so far taken cognizance of the grievance and the customer has been left in the lurch to be harassed by the highly inefficient, incompetent and indecisive service centre officials who have miserably failed to address the issue and satisfy the customer.

Purchased this machine in Jan 2012. From the start, dark clothes came out with white streaks on them. Thought I was doing something wrong - kept using machine. Then started noticing my whites coming out looking very dingy, light tan stains on them. Called Whirlpool and was told to use Affresh tablets to CLEAN my washer - why should you have to clean a washing machine?Several weeks ago noticed machine getting very loud during spin cycles - and I mean loud! Sounds like a jet engine taking off in my basement. Called repairman - he listened to my machine and said noise is the bearings, seal not fitting properly around bearings and the grease for bearings is slowly leaking out into my wash cycles. Explains the dingy whites and spots on darks. Said he just worked on a Cabrio with same issue - had to rebuild seal and bearings - about a $450 job. After reading all these reviews, decided not to attempt to fix this machine. Going to scrap it and start over. $900 for 3 yrs of an inadequate washing machine!! Whirlpool should be made accountable for this inadequate product to all of us consumers who threw away hard-earned money. Reading up on the Speed Queen agitator model. Lots of good reviews. Think I will go back to the old tried and true way of washing clothes.

I saved my money a long time to purchase a new refrigerator (Whirlpool Refrigerator Model ED2VHEXV001). I have very low income so this was not an easy task. April 2009, purchased from Lowes. Ive read similar complaints and also believe there is a defect in the plastic material as there are cracks everywhere on the interior. Shelves have cracked and the whole thing is of poor quality. Seems like Whirlpool should step up and do the right thing. This needs to be replaced.

If I fix this washer I will have been on 3 motherboards in the 5 years I have owned this machine. That is inexcusable and indicative of crap quality control and manufacturing process. I should not have to replace the control board at these intervals or, within 5 years, at all. I will never touch another Whirlpool appliance again.

I bought a matched set of Whirlpool washer and dryer. Within about 3 months the dryer quit running on any of its cycles except heavy duty. About a month after that the washer started messing up. First it quit putting in the bleach. Next it quit adding water except under the heavy duty cycle. Then after about another week or so it quit putting in fabric softener. After a couple of more months it only uses hot water. Now not quite a year after I purchased it the washer now only adds water in the wash mode and not the rinse cycle. Now all this would not be a problem except I had lost the warranty cards and in their website would not let me register it online.

10 years, no problems with our 25 cubic foot french door Whirlpool refrigerator. Ice maker is a solid performer, with nary an issue. Temperature controls work flawlessly. The black frame looks great in our kitchen with espresso color cabinets.

I purchased a Whirlpool Cabrio Washer WTW6200 & this yr purchased a newer dryer w/ steam capability. I wish I would have waited a couple months for a new washer that yr and purchased the one with no agitator inside! But my washer died that day & I needed one & NO ONE informed us of the changes or problems of this agitator at the time of purchase. I have had this service several times my first year and the agitator replaced I believe twice. But it still destroys clothing. I called 1 month out of warranty and even though they had been out several times the first year for the same issue, they would not help me! Yep, even after the 1st year they said to get things done I had to purchase an extended warranty even though this was a mfr issue no doubt! So, 3-4 years later I still am dealing with the very same issue over and over with NO RESOLUTION in site and $900 in the hole for this washer and I am losing money with clothing damage weekly!Even today I had two pair of jeans, $98 ea rec these terrible uniformed marks all across the legs making them unwearable! At least for where they were intended to wear them at. They are now yard jeans...yep $98 expensive yard jeans now!!! These were my good jeans which I cant afford to buy more nor replace them so I have to do without. We cant wash anything with strings such as hoodies, shirts or baby clothing with spaghetti straps or little dangle things; we have to use the laundry mat and come home & dry w/ my Cabrio steam dryer which I love. Most everything I have to use zipper net bags but even then things still can get destroyed, especially if a hole gets torn in the bag from the wings of the agitator as you will see in the below photograph. I currently have & own an expensive washer I purchased from HHGregg by Whirlpool replacing a previous whirlpool I owned for 22 years! Yep, Im wishing I had it back & put the $200 some needed to repair it! Please Whirlpool will you please do something & make this right once and for all. I dont have $900 for another washer. I just want to be able to use my washer without it destroying everything I own. I have darn photos of what this is doing and you wouldnt believe it. It took us an hour, yes an hour to untangle a top that became entangled in the flaps on the agitator. This is the worst design I have ever seen and needs to be recalled once and for all and either fixed or replaced with new machines of equal model with the agitation issues resolved or removed & with no issues or further costs to your customers! Why would you honestly believe that an agitator with wings coming off the bottom that are not attached to the bottom would serve some type of positive purpose in cleaning clothing? All it is doing is tearing them to shreds, tangling them up, doing things to hoodies which make them unrecognizable after ripping the cords so hard out of the hoodies that Ive seen them shred the material across the collar area and opening of the cording completely ruining hoodies ranging from $35-$75 a piece even after placing them in mesh bags! Why did we keep placing hoodies in the machine? Well with 4 children at times they just dont listen or get all the info as to what is going on with the machine as 3 were college kids coming home periodically & yes, to do their laundry. Look, lets talk straight. You as a company from what I have learned from appliance salesmen locally and regionally, you knew this was wrong and knew this was your last ditch effort of an agitator before you knowingly knew you were going to an agitator-less unit on your washing machines & already had one ready to go out on the floors. I know that you Whirlpool CEOs knew this unit was a bad call but chose to ignore it. You had to know it because there was no way this could have passed quality control. It had to have failed sometime in its trials showing you the issues of the wings. Unless you never did any quality control on this unit and just rushed it through? Please to the CEOs of Whirlpool, I am asking you to make this right if not for good standing of your company do it at least for families like myself who cant afford to buy another machine and are now stuck with NEW machines yet going to Laundry mats. This was to be my last washing machine I would buy hopefully. I am 54 and was not planning on buying another. How do you think this makes your company look???? Im just so tired of dealing w/ Whirlpool to only hear I have to purchase a $400 extended warranty with no guarantee that they will fix the issue. If an attorney wants to step in & believes they can help us and maybe others then Yes please help us because this is absolutely ridiculous and is a product that needs to be recalled. We are out so much money now and like I said we are to the point we cant purchase another washer. We had to purchase all new appliances as they all began going bad around the same time.

This is the worst product (Whirlpool Cabrio Washer) I have ever purchased. I paid $999 for it new. I had to have it repaired at the cost of $500 at just two years old. My sister bought and had the exact same repair needed. I used to trust Whirlpool but not anymore. I wont buy Maytag either since it is a Whirlpool product as well.

Whirlpool cabrio top loader is junk from the first month. My washer has had way too many repairs. A&E repair has been a frequent at my home. Now Im getting ready to repair it again! Hub gasket or pump not sure this time. All has been replaced previously. Never ending - always something wrong with it!!!

Whirlpool Gas Range Model WFG524LAB0 - Purchased on 09/2013. Product works well but noticed back in July 2014 that cook top was not cleaning well. Did not mind it that much thinking it was just baked on grease and would just do a general cleaning when I get to it. After the holidays and now getting around to clean the range top, I discovered the cause of range top not cleaning well. The porcelain was chipping away.Today I called Whirlpool customer to complain and see what they do. They replied that it was just a cosmetic blemish and that was not covered under warranty. I told them that that cosmetic blemish lead to rusting and eventually result to failure of the product. They also said it was out of warranty but was eager to have a tech come over to check the problem out for additional fee.

Six warranty visits and the fridge still doesnt work. Cools to around 44 degrees in the upper part and lower part barely freezes. We have gotten sick from food left in the fridge after two days from the grocery store. It is now approaching two months without the use of our new refrigerator. DO NOT buy a Whirlpool. Apparently there was a manufacturing defect. We are now learning that a $2,400 fridge doesnt seem to be able to be fixed by factory-trained specialists.

Unfortunately, I can not rate this machine LESS than one star. I would rate it ZERO. We purchased the Whirlpool Cabrio washing machine model WTW7800XW0, 2 1/2 years ago in 2011. Since that time, we have had nothing but trouble from this machine. The machine basket gets off center when you have heavy items in there like jeans or a large load of towels and just stops working until you raise the lid and even out the clothing in the basket. If you wash something like a throw or a set of sheets in it, they get all twisted and wrapped around the thing in the center and end up in a big mound. We have had the glass top lid replaced on this machine TWO times over the last 2 years because the plastic frame on the lid around the glass cracked and broke and became warped in a raised position. This caused the machine to stop working because the machine will not wash clothing unless the door is locked down, and the door cant lock if the lid is cracked and warped and broken. So you have to set something heavy on top of the lid to get the lid to lock so you can wash a load of clothing! TWO times we have had repair people out to our home to replace the lid and now the lid is cracked and broken again, for the THIRD time! This is THREE broken lids in just over 2 years. Unacceptable!! The hinges on the lid that attach the lid to the machine are also rusted. This rusting has happened on all the lids that we have had replaced in the last 2 years. I will never, NEVER purchase another Whirlpool product again, EVER. Their products are inferior quality and JUNK. We have the Whirlpool dryer also to match the junk washing machine and the quality is just as bad but we are living with it because we have no choice right now. It takes 2 hours to get a load of clothing dry and forget drying jeans or towels; it takes forever! Whirlpool makes a dreadful product and their customer service is even more dreadful. =(

Overall??? Ive owned this Whirlpool side-by-side refrigerator for a year now. Love it except for semiannual cost to replace the filter. My brother recently installed the same model in his motorcoach. Yes I recommend this appliance.???

I purchased a (second) Whirlpool washer (WFW87HEDW0) in October 2014. Since purchasing (and to this day), I manually dried the rubber gasket after completing my daily washes, knowing that mold growth was possible. I wash one to two loads of clothes about three to four days per week. During the first year, I did not notice any mold in this area and was confident that the manual drying and cleaning with Affresh was preventing mold growth. However, at the beginning of this year I discovered a little mold growth, which has slowly been increasing, in the inside lower lip of the rubber gasket. The image attached reflects mold in its current state. I was very surprise to see this happening since my diligent cleaning has been thorough and never ending. I even remove the soap dispenser tray to clean and air dry it outside of the washer and leave the washer door open at the end of the daily washes for extra fresh air circulation. This is my first official complaint about a Whirlpool front loader washer, even though I previously owned another (GHW9200LQ0) before this one and had mold growing on the rubber door gasket but, unfortunately, never officially complained about that old machine. Now, I dont qualify for the $500 compensation because I never officially complained three times within the first five years of owning the old washer. To my dismay, I did not immediately realize I had mold growth in the old washer. It was only until years later that a repairman told me that I had mold growth in it. In addition to telling me the price of replacing the rubber part and replacing a broken water pump plus labor would cost as much as buying a new washer. Before purchasing a new washer, I researched and read many reviews about Whirlpool and other brands before deciding on this new Whirlpool. I decided to give Whirlpool another chance and to follow their recommendations on the proper cleaning of the machine. Once again, I am disappointed and angry with Whirlpool and, now, have to figure out what to do with my current situation.

Self-cleaning oven system DOESNT WORK AT ALL! The company rep I talked with said the system only works on lightly soiled oven and doesnt clean at all on the oven top or sides. When I explained that my oven was less than lightly soiled (I rarely use it) and that I had run the cleaning cycle twice and none of the soil was affected. Apparently the company is aware of this problem and I believe customers should be made aware of it BEFORE purchasing. I was told there was nothing they could do because my appliance is out of warranty. I asked if they had received other complaints and was told they had. I am not surprised.

Aqua clean does not work. I purchased this range this year not knowing aqua clean was different than a standard self cleaning. I had not use the range since its delivery in June until Thanksgiving. One meal in the oven and the turkey had created staining on the sides and the bottom. I have run the self clean cycle so far four times and scrubbed till I’m blue in the face. The greasy stuff does not lift off and the warranty voids if you use anything else. Have already contacted the dealer to see if I can return this!

Our 2 yr old Whirlpool Gold refrigerator (French doors, bottom freezer) stopping freezing/cooling. When we got a repairman to come take a look at it, he said the compressor is not working. The warranty on the fridge is only 1 year. However, the compressor is the main component of a refrigerator, and the repairman said 5-6 years is the minimum it should last before breaking. I called Whirlpool and asked them to pay for the repairs of what is quite obviously a defective part. They refused. Needless to say, I will never, ever buy another Whirlpool product again.

I have had to replace soap dispenser three times and it is broken again. I also have to use the best soap or my dishes are dirty. It is three years old and is now leaking. I would never buy this brand again.

I purchased a Gas Stove from Home Depot on 11/23 and it was delivered on December 3rd. My God, Im having a dinner party tonight and the stove doesnt heat up past 170.. Unbelievable!! Need a replacement gas range. Tried to chat and call Whirlpool unsuccessfully. I am very one disappointed customer right now!

I purchased this Maytag clothes washer in 2007. So far Ive had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.I have spoke to four different levels of employees at Whirlpool after escalating the service request. Each time they have told me they are unable to send a replacement door to me, stating that the product is out of warranty. I realize that the washer is out of warranty but I believe this problem is a design flaw. The plastic near the top door hinge breaks down and cracks after 2 years of normal use. The last person I spoke with Michael (would not provide me with a last name) said to write to the Whirlpool corporate office with my complaint.

We purchased Whirlpool sports model on 2/1/2011. We faced a problem with the motor in a month’s time. The service man told that there are fluctuations in the power so it went wrong. They replaced it after 15-20 days’ time. We also complained that it’s making noise and then he told that we should keep it on the stand. We did so, even then, it’s still noisy. Now about 3 weeks back, suddenly it stopped working during the wash. I never overloaded the washing machine. We complained to the dealer. The mechanic came and told that we had to replace some parts and he will get in a couple of days, but he never turned up. When we contacted the dealer, he said that the parts were unavailable and he will send them in a couple of days. I am fed up of that answer. We could have purchased IFB instead of this.

After just 2 years, the electronic control board failed. The temperatures are stuck on the coldest/high mode for both the freezer and the refrigerator, spoiling some foods. The parts and repair are going to be $300. Whirlpool will not replace the defective part or pay for any repairs. Shame on Whirlpool! Model No. GB2FHDYWQ01.

Fridge is over 20 years old. Definitely got money worth. Need to replace all appliances soon??? Which model next. So many models to choose. Love one with freezer on bottom.

I bought YMFE330W0AW0 Whirlpool on sale less than a year ago and I have been angry since almost the beginning. This is a cheaply made product which angers me because Whirlpool is supposed to be a quality product. The clock cannot be set because we have to press really hard and that part of the stove head is broken now. I knew this would happen after only a few weeks but was wishing it would not. There is a lot of heat that leaks out of the oven continuously when trying to bake something. The top is horrible. This stove top does not keep an equal heating element so if you put it on low, it actually turns off for a few minutes and becomes red again for a moment or so. It is impossible to cook anything evenly. I HATE and DETEST this stove. The worst product I have ever known. If it is on sale...BEWARE.

Installed in May 2007, paid $674 for GU2455XTSS1 Whirlpool Dishwasher. It required service in March 2009 for $158 It became noisy in Oct 2011, so I placed a service call for $136. It was very noisy in Jan 2012. Again, I placed service call for an additional $93 that Whirlpool has not reimbursed. I must now replace the motor quoted at $403. The motor has a 90-day warranty. The 4.5 year old dishwasher must now be replaced. Whirlpool has not responded to email and to registered letter requesting a cost-effective solution to repair dishwasher that recognizes that reasonable life of the unit should be 10+ years and not 4.5 years.

I have made a conscious choice to remove baked food from my diet back in early 2013. That has not stopped my wife from pursuing her passion for baking from time to time. It goes without saying that baking requires a well functioning baking oven. The one that came with our home was a Whirlpool Wall Oven/Microwave combination. Sometime in early 2014 the Oven broke down. I had no choice but to replace the combination. After doing some online research and a couple of trips to stores like Sears, Home Depot and Lowes, we decided to drop $2700 of our hard earned dollars on a brand new Whirlpool WOC95EC0AS wall oven microwave combo to replace the old one. Lowes sent someone home to take measurement to make sure that we ordered the right size for the slot in our kitchen. 2 weeks after the purchase, around March 27th or 28th, we had the Microwave/oven combo installed in our kitchen by some Lowes provided installation contractor. After installing the appliance, the technician demoed both the microwave and the oven part of the combo. Everything looked good and we were happy to see the shiny new appliance adorning our kitchen. Little did we know then that this would start a seemingly unending horror story. For the first 3-4 weeks we used only the microwave and it worked as expected. Then one weekend, my wife decided to do some baking. The dough was prepared meticulously and then came the first surprise, the oven refused to turn on. Feature not available - the message scrolled across the LED display. And horror of horrors, the microwave started giving the same message immediately after. We looked online for solutions, and we found one that suggested that we try breaking the circuit for 1 minute and turn on again we tried it to no avail. And now we went from having a working microwave/broken oven to no microwave/no oven.We waited till the next day or so before placing a call to the customer service number provided in our warranty receipt. By now the 30 day return guarantee had expired and it was the end of April, 2014. Product was now under manufacturers warranty. Whirlpool/Lowes customer service scheduled a technician to come take a look at the oven.My wife took a day off from work and waited for the technician. The technician from J&H appliance repair of SJ came home, took a look and then tried breaking the circuit and turning it on again after a minute; of course, it did not work. After consulting with someone on the phone, he decided to order some parts the main circuit board. He promised to come back after the part arrived. We did receive a call from J&H to schedule an appointment to install the part and schedule a time we did. J&H decided to no-show us on the appointment and my wife wasted another day of her time-off from work.We called customer-service again and this time they decided to send in a technician from a Sears owned company called A&E Factory Service. A technician came home and he went through the same steps as the earlier technician from J&H. This time, it was my turn to stay home and welcome the visitor. Finally when there was no trick up his sleeves to left to try, he decided he is going to order the main board. A&E technician did something different, he ordered the part to my home. I called him as soon as it arrived. We scheduled a time and he arrived to install the part. I stayed home again. Well, result was no different and the appliance was in no mood to oblige to our coaxing and cajoling. Feature not available, it continued to bleep out. He ordered 2 more boards to my home. I stayed home again to welcome the technician and he arrived again to install the 2 new boards but the result was no different than the last time. Feature not available - the zombie appliance screamed. He told me that there is only one that remains to be done which is to replace the front panel circuitry so he ordered it. By now it was end of June. We hadnt used the oven for 3 full months and the microwave for 2 months.First week of July, a new technician from A&E showed up early in the morning to install the newly ordered front panel. Surprise, Surprise - Feature not available screamed the shiny lemon sitting in my kitchen wall. The technician asked me if I will be home the whole day and I said yes. Another technician, a supposedly senior expert came by that afternoon. He tinkered with it for a couple of hours and like all who came before him, he surrendered. He said there is nothing left to do with the oven and that he is going to recommend that the oven be replaced.He left me a voice mail next morning saying that I need to call Whirlpool myself and apprise them of my experience and ask for a replacement. So I called the customer service after a long 1 hour talk with customer service rep, followed by a conversation with his rude supervisor. I was told that Whirlpool no longer deals with A&E that they broke their relationship with them as of June 31st, 2014. I failed to understand why that was my fault. I was told they need to send technician from another company, can you guess the company whirlpool recommended? It would be funny, if it wasnt incredibly painful to deal with horrible customer support representatives yes, it was the the no-show company J&H. I told him Id have nothing to do with J&H. So they recommended their only other option, a company called AGO.AGO technicians started showing up at my house since early July and I waited with baited breath for them to suggest a way forward to a resolution. Well good thing that I didnt hold my breath for that to happen. AGO technicians have made 8-9 visits to my home during July and August with the last visit being on Aug 20th. They replaced all the boards that A&E guys had already replaced the previous month. On August 21st, I received a call from AGO rep saying that they have given up that the product is irreparable. They gave me a reference number and asked me to call Whirlpool for a final resolution.I called Whirlpool customer service on August 22, 2014 and Spoke to Jennifer and her supervisor for 32 minutes. They wanted to restart the whole process of sending technicians to my home. It would be funny if they hadnt stolen $2700 of my hard earned money + all the lost hours and productivity + vacation time lost + headache they caused + the pain of not having a working Oven/Microwave in our kitchen + dealing with rude customer service reps, I lost it. I threatened to put the whole recorded conversation on YouTube. The rude inconsiderate supervisor hung up on me.I called back after a few minutes and spoke with a tad bit more reasonable rep named Ashley. At least, she had the patience to hear me out without barking at me about what my rights are as a customer. Well she had no better solution than to suggest another technician appointment what was the excuse this time? That the last technician from AGO didnt call Whirlpools tech support line while he was at my house. As if that is my fault. I agreed and we setup an appointment for Wednesday, August 27, 2014 between 8AM and 12PM with the same old company J&H who no showed me once. Goes to show you who Whirlpools associates in business are. They had only two companies providing repair services in San Jose AGO and J&H.I took the morning off from work on Aug 27, 2014 and waited till 12 noon and there was no sign of technician. So I called Whirlpool customer service number one more time. As you would expect by now, a rude customer service person named Eva from Michigan picked up my call. It was reasonably clear to me during that conversation that the J&H technician no-showed because appointment was not communicated to them. She emphatically claimed that my warranty is not a product replacement warranty but a repair warranty and that she needs to send me a technician to take a look at the product. Can anyone believe it? She told me I have only one option either to accept the perpetual technician visits or she will note that I have rejected their offer to service the product. I told her I am not rejecting anything, just exploring all my options. She assured me I had no other options. The arrogance of these people! So here I am, several thousand of my hard earned money stolen by Whirlpool and I still have no working product. Adding insult to injury, 2 weeks ago I received a letter from Whirlpool pitching me to extend my 3 year extended warranty to 5 years. They want to inflict more pain and charge you for the privilege.I have more options than Eva would want me to know. Luckily I have legal coverage under my benefit plans at work. Even more importantly there is social media and internet. I am pursuing those options at the moment. Heres the summary: Lowes takes my $2700 on March 13th. I get the Wall Oven delivered and installed on March 27th. A total of at least 15 repair visits are made to my home between first week of March May and August 21 (I have started losing count). Time since product purchase: > 5 months. # of times the oven has worked : 0. Hours spent talking to rude customer service reps: 4-6 hours. Time spent at home baby sitting repair technicians : > 100 hours. Lowes, Inc washed their hand stating 30 day money back guarantee is over. Its customer service people were not of any help either. UPDATE 9/15/14:Within a few hours of publishing this post (on 9/2/14), I was contacted by both Lowes and Whirlpool via Twitter. Both the companies seemed genuinely interested in resolving this issue. After I DMed my appliance and contact information via twitter, Melissa from Whirlpool called me and left me a voice mail on Wednesday, Sept 3rd, 2014 informing that they have decided to replace the oven. I was told in that voice mail that I should expect a call from Whirlpool on the details of the exchange before end of day on Friday (Sept 5th). I was contacted by Lowes and I informed the Lowes rep that Whirlpool has agreed to replace my oven.I thought I would really be able to make a single update to the post informing the world that Whirlpool really made amends and tried to hard to correct the failures of the past. It is 9/15/14 today and I havent received any updates from Whirlpool about the how/when of the exchange. I made 2 customer service calls to Whirlpool last week. I was unable to speak to Melissa the first time, but did speak with another rep. She told me she will pass the information on to Melissa and ask her to contact me. She connected me to Melissas voice mail and I left her a voice mail. Melissas voice mail greetings suggested that I also contact her via Whirlpools customer service email for faster response. So I did that too.On Thursday 12:37PM pacific, I received a call from Melissa. She had no useful information to share with me. She is waiting for some paper pusher to do his/her job and could not make any promises as to when it will be resolved. My file is stuck in one of Whirlpools many bureaucratic bottlenecks. This is no personal indictment of Melissa it is just evidence that Whirlpools is not serious about customer satisfaction. My experience is not isolated as evidenced not just by this event but also by the number of people ranting on their social media handles. Here was an opportunity to rectify its mistake and win the confidence of a customer back and so far Whirlpool seems to be uninterested in any such thing.IMPORTANT UPDATE (9/16/14): Please share this story via your social media handles. It is important to hold these people accountable for their actions. It is also important that we inform consumer about the perils of doing business with these organizations. Thank you very much. UPDATE (9/17/14): Whirlpools customer supports twitter moniker is @WhirlpoolCare. LOL. They could have demonstrated care by resolving customer issues, instead they removed my permission to post to their Facebook Page. WhirlpoolCare indeed.:) I will be handling this mostly through Twitter follow me at **. I will be using hashtag #whirlpoolsux going forward. I would request that you do the same. Thank you.https://www.facebook.com/WhirlpoolCare.

If I could give half a star, I would. I purchased a Whirlpool dishwasher. Once installed, it leaked immediately. Thinking it is best to call Whirlpool for repairs under warranty, they decided to send out a technician from A&E Factory Repair. This is where the service sucks.A&E needed me to wait about 2 weeks for the first available appointment for service. When the technician arrived and pulled out the dishwasher, he told me that he would not repair it because he didnt like where the hose was installed through the cabinet. He insisted that only after the hose was moved, they would return to fix the leak if it was still an issue.Of course, the hose was then moved and the machine still leaks. So, I called A&E back to schedule another service call. I was again told that the next available service call was 2 weeks out.Now, the day before the service call, I receive a phone call from A&E, telling me that they have to reschedule the service call that is supposed to be for tomorrow. Once again, the earliest next available appointment is another week out.If it was now not past the original 30 days to be able to return the item to Lowes, I would have already done that. By the time the first A&E service call happened, it was already past the 30 days in which I could have returned it to Lowes.I will never purchase Whirlpool again simply because they use A&E service center.

Bought this unit for our daughter that lives in a apartment building. She loves it and keeping her cool at night.

I am on my second Whirlpool hot water heater within 7 years and both had a 9-year supposed warranty. Upon replacing the pop-off valve (at my expense), I paid $98 to replace the gas valve (part was issued by Whirlpool). Still having problems with pop valve and now the pilot light wont stay lit. Upon calling the number (877 817-6750) I was finally told they would replace the heater. When I stated that I did not want another faulty Whirlpool heater and that I would take the faulty heater back to place of purchase but that I wanted a local plumber to install their own heater, I was told that I had to have a thermal expansion tank or they basically would not do anything. Why would I want a third Whirlpool product? The second one is ruining my tiled basement floor as it is. So after spending over $600 for the faulty heater, now I have to spend $700 to replace it.

Hello. We bought this refrigerator from Costco, so we can have extended one year warranty for the appliance. When we need this then we are not getting help. Our Fridge is not working from last couple of weeks. Technician came a day late to see the fridge, then order the part on the 01/03/2017, I didnt hear back from service provider till 01/11/2017. Finally I got a callback after spend an hour on the phone saying that it will take one more week. I had to call Whirlpool to expedite service and because of weekend I have to wait another 4 days to get the part.There are 7 people living in my house including 2 yr old. We are having hard time with the food and waste of food. We probably throw away $200 worth of food. And spending money every single day on food. I have to buy every other day for my 2 yr old. Whenever I tried to call for compensation, I get transferred to different department. I am so tired with this kind of service. I would never buy any appliance from Costco or Never refer to anyone. Very very bad service.

I have always used Whirlpool products and have grown up with them. From washing machines to dishwashers. Not only is it made in the USA but its reliable. The only problem is space and it can do with more freezer space. Other than that its a great refrigerator.

I do not know if my mail would be read or not, but I am writing it just to my satisfaction. I am a doctor (dentist) living in Haridwar. I had bought a Whirlpool fridge around 2-3 years back. I am not sure about the date. I have the bill. I will have to check the exact date. So around 3 months back, the fridge stopped cooling and I lodged a complaint in your customer care center. The engineer turned up, and he said that the compressor was not working and the company will change it. We only have to pay for the gas to be refilled. I said ok. Everything went well for nearly 3 months, then again one fine day, the cooling stopped. I called the companys customer care, and they gave me a complaint number and customer satisfaction number. But nobody turned up for 2 days. I called and called, then after much calling, a guy from the company came and said that the compressor was not working and they have to change it but that it will not be possible for 4 days. After 4 days, he will come.Sir, can you live without a fridge for 4 days and not getting the guarantee that it will be ok in the next 4 days? So, I went to the market bought a Kirloskar compressor, got it fixed, and got the gas filled; and the fridge is working fine now on the same day. This cost me nearly 4500rs, but I am happy that I have solved the problem. Till date, nobody has come to see my problem; and to my utter surprise, I received an SMS from Whirlpool that the customer is not willing to pay. Ha ha ha. My fridge is a double-door 280-liter fridge. What should I do?

I am a working single man. I needed a used washer. I shopped the new washers but they were a lotta money. I seen many of them were without agitators. Well heck... who am I to judge the progress in technology?? So, going around to the used appliance store I run across this Whirlpool Cabrio. OK, Whirlpool meant quality my entire life. So, I bought it. MASSIVE MISTAKE!!! This POS is no washing machine. I dont know what it is, but it is NO washing machine! It is a machine that runs a very few gallons of water into a load of clothes and makes them wet, and that is about it!!All I know is the federal government is dropping the ball on this situation BIG TIME!! To allow a company to foist off on consumers such a PILE OF JUNK!! The pile of crap is PURE junk as far as simply doing its job... washing clothes!! It is a DISGRACE of an American product, and I will NEVER buy anything made by Whirlpool the rest of my life!!I took the device off the lid that tells it when the lid is closed, and just stuck it in its receptacle in the body... so I could raise the lid while it is running and watch this POS in action and try and figure out what the hell is going on. First big problem is it NEEDS an agitator!! Obviously Whirlpool had not figured out how to make the clothes circulate without one. Second is the water level (no matter what cycle setting) is obscenely LOW!! The clothes do not circulate AT ALL, and about 1/3 of them do not even get below water level for the entire cycle!! What I am forced to do is use a water hose and run a lot more water off into the tub just to get the clothes in the damn water!! And ever at that, the clothes still do not circulate AT ALL!! They just rub up against each other!! And I have to use twice as much soap than called for!!

No get this and the dryer used. Top of the line. I am having fun seeing all the choices. I would recommend because of the efficiency. Measures soap and softener depending on the load size. Like a miracle.

I have owned my Cabrios for over a year. They have given me no problems at all! I keep them cleaned with Affresh, even though Ive never ever had a smell in them. Also, I have never ever had my washer or dryer not do its job!! My clothes are fresh as a daisy and clean. I bought my Cabrios because my father purchased his first set and raved about them. So, I used his to try them out. Absolutely wonderful machines!! You get more area without those crappy agitators in the way for one thing. Always fresh water, not washing in the same filthy water, yuck! It wasnt but maybe 4 months later for our new house that we got our Cabrios. I insisted on them! LOVE LOVE LOVE my Cabrios!!!

A few weeks after we bought it, the washer was already having issues spinning out, and the clothes would have to go through another rinse and spin cycle. A bout a year and a half in and I had to replace the pump because it stopped draining. Even carefully loading the machine, and at least two or three times a week it would not spin out. Two weeks ago it stopped agitating actually performing washing action and spinning out all together. Last night I replaced the actuator which controls the speed or lack thereof in the spin. Still nothing. Ive reset it multiple times, still nothing. At least the clothes are getting wet. At tax return time I am replacing this piece if garbage and I will never get another whirlpool, or Maytag washer again because from what I have been told by dealers and repair men; they are all garbage.