Clothes come out of washer are soaking wet. Despite multiple repairs within the warranty period (1 year), the problem was not fixed. Each time a separate part was replaced. I would consider this as a manufacturer defective product. Despite multiple complaints to Whirlpool customer service, they would not replace the unit. Problem continues and now the warranty period is over and I am paying for fixing the same problem. I would not buy a WP washer again.

Well, I read most of the complaints with the failures in the machine. I guess most of them didnt last long enough to rate their performance so here we go. I bought a Cabrio top loader, high-E washer a couple of years ago. This one had a different kind of agitator - it was just a couple of inches or so off the bottom. I specifically bought this to wash comforters and it seemed like it was good for that (rousing agreement from the salesperson). So after a couple of years of working with it, here are my observations:Pros: There are absolutely none!Cons: Okay, other than not having control over the settings (cannot override any of the preprogrammed wash settings), it simply doesnt get loads clean (yes, I use expensive HE detergent). Except for the bulky setting, there is never enough water to wash and rinse the loads properly. Next, it makes a mess of the clothes. At the end of the cycle, and this is true no matter what I wash or how large or small the load is or which cycle I pick - even light and slow spin, it just makes a tangled mess of the load. Stuff gets stuck inside of other stuff, wrapped around other stuff or are balled up. Never have I seen this type of issue. I constantly get the unbalanced load notice and have to manually redistribute the clothes most of the time.To address the too little water level, there are two options. I have discovered that the bulky setting has the highest water level, so I use that most of the time. From time to time (when I need different water temps or just want more water), I have developed a work-around by putting a Y adapter on the hot water inlet and a short hose. Once the washer starts the wash cycle, I stop it and add a bit of hot water to bring the level up enough to do a decent wash job - same for the rinse cycle. So much for Whirlpools water efficiency.Next, the hot isnt hot. Its barely lukewarm. So I turn the cold down to a trickle and I get a bit hotter water. It takes forever to rinse though. Its a good thing Im semi-retired. Next is the inflexible cycle/water selector. I have never had a washer I couldnt override to tell it what to do in unusual circumstances. Boy, what rocket scientist at Whirlpool dreamed that up!But above all, this just doesnt get loads clean. I have experimented with all the variables, load size, cycle selection, detergents, etc. Most of the time, I have to do two cycles with my loads and these are not unusual or extremely dirty loads. They are just normal, everyday laundry for an adult couple. Really, Whirlpool! Who was the conceptual designer on this? Thank goodness they werent working on the space shuttle or some disease research.Bottom line, I am so soured on the design and performance of this product that I will never buy another Whirlpool product, either brand name or generic (Sears). I just cant understand how a company would let something like this out the door.

Duet Washer GHW9150PH0 - The washer is about nine years old. Last year I got the dreaded F-11 error code, and had to purchase a new controller board and install it. Now the spider arm on the basket has snapped (cast part). Ive been on the phone with Whirlpool for over a half hour now, and all I get is We have to send a service tech out, and you have to pay for them. I have the broken part in hand, I know the Whirlpool part number, yet they want me to pay for a tech to come see the part and confirm it. Ive been unable to talk to a manager yet, none are available.Eventually the lady agreed to replace the broken basket, after telling me at least five times she could not, but she refused to replace the tub which was destroyed when the basket broke. Ill be calling back to talk to another agent soon.

I bought a Whirlpool water heater from Lowes in the fall of 2009. For the first 4 years it worked fine. Since the spring of 2015, it started to stop working. I called the company, and they recommend their contractors to fix it. In less than a year, I had it repaired at least ten times. I spent more to repair it than I bought it. This water heater has a 10-year warranty on it. Per the companys recommendation, I replaced the thermocouple, clean it, have it regularly serviced. The technician told us we need to change the gas valve assembly. When I called, they sent a burner assembly. When I called, they asked me about the exhaust pipe, whether it is go through the roof or go through the side of the house. I took several pictures of the exhaust system and sent to them. I called, one of the people on the company side said my exhaust was wrong, and need to be repaired by a HVAC company. I asked what is wrong? They dont tell me. I sent emails, and called to ask an answer, and got nothing. My impression is that they dont want to deal with the issues and simply want the consumer to get tired and replace the water heater. It really shows the total disregard of the interest of the consumers. This should not be the way people do business in the United States. When a big company has large numbers of lawyers, they can ignore the law. What a corrupt system!

I contacted Whirlpool in regard to one of their water heaters we purchased from Lowes. It came with a 5-year warranty. At the end of 3 years, the lower element went out. Our plumber took the part back to Lowes, where he stated they normally just do a part replacement with them. On ours, he was told the owner would have to contact the manufacturer. I contacted them and supplied them with the plumbers bill and copies of the front and back of our canceled check, along with all my contact info. Their website states theyll get back with you within two days. I contacted them on March 13, 2013. Today is April 7, 2013 and they havent emailed, called or snail mailed me. After reading these consumer reports, the air has been let out of my balloon. No more Whirlpool products for me! Integrity in our country used to be extremely high. Today it is extremely low as demonstrated by the complaints on this website and now mine. Hey Whirlpool, you suck!

As I write this, I am on my 5th service call in four months of ownership. The machine runs short cycles and requires us to not only do an extra rinse, each load requires an additional Quick Wash (with extra rinse) to get the detergent out. We use so little detergent that a 75 fl. oz. bottle has lasted four months with over 50% left. The techs Whirlpool sends are great. The call center first level people are fabulous. The supervisor is not helpful proclaiming that it was fixed. However, we still have to re-run the clothes every time.

They will not honor the extended warranty on their fridge which Ive had for less than three years which will not defrost making me lose thousands in spoiled food. Extended warranties are contracts and this company should be penalized and shut down for fraud.

After 1 year, my fridges plastic interior wall/liner started cracking everywhere. One crack is right across the entire back wall; other smaller cracks are on the sides and back. Three fridge shelves literally fell apart: pieces fell off! The glue came undone on the sides of the shelf that hold the glass in. Pieces of the shelf itself were falling out of the fridge. The microwave door has plastic trim around the glass on the door, and it is cracking also. It seems that anything that was made Whirlpool and is plastic is cracking and/or disintegrating. Sears caulked the cracks in the fridge and is replacing the shelves, but nothing is being done about the microwave. Whirlpool said, Too bad. Go to Sears. We may have made the product, but Sears is responsible. And Sears is saying Too bad; weve done all we can.

I purchased a Whirlpool refrigerator in February 2016 from Lowes. Within 3 months the freezer started frosting up and eventually wasnt freezing. I made sure the back of the refrigerator was clean of debris and defrosted the freezer. This started occurring every 2 weeks. Upon a visit to Lowes, they indicated I would need to call the manufacturer. Well, after calling about 5 times and sitting on hold over 30 minutes each time, I gave up and decided I would just deal with having to defrost it every 2 weeks.Fast forward to September 2016. I wake up to $300 in food at 67 degrees in the fridge. Mind you, Im a caterer and have a wedding to cater in a few days. So here I sit on hold with Whirlpool. The man answered the phone after 40 minutes on hold. Then proceeds to tell me there are no technicians in my area and someone would get back to me in 24-48 business hours. Unacceptable, I say. I have now been on hold for another hour while he sees what he can do. Biggest load of crap ever. He didnt bother apologizing for the loss of food, and hasnt checked in with me once. I think the guy might have put me on hold and gone to lunch. I will NEVER purchase another Whirlpool appliance - and zero stars to their customer service team. This is **!

I bought a French door Whirlpool refrigerator. It is very pretty. But you always got to double-check to make sure the freezer door is closed. Almost all my house guests leave it slightly cracked because it does not close conveniently like other refrigerators. Water freezes up all over the freezer. It even freezes the fan inside to where it starts making loud noises. I got a chip ice out of this freezer almost every day. I even had to defrost it completely to get the fans to start working properly.

We purchased Whirlpool Cabrio 8.8 cubic ft Electric Dryer with Steam Cycles (Chrome Shadow) Energy Star Model WED8500DC and Whirlpool Cabrio 5.3 cubic ft High-Efficiency Top-Load Washer with Steam Cycle Model WTW8500DC and have had no issues at all, only personal issues, such as me being 54 tall and cant reach the bottom of the washer tub to take out all my clothes, so my husband helps, he is 5 9 tall and can reach in it fine, so we do laundry together now! We have washed very small loads to large loads such as, bedding sets without any issues at all. We love the gorgeous look as well. We have only owned these since November 2015... so about 4 months now, but we are completely satisfied! We have always owned Whirlpool, our old set we bought in 1998 and they finally gave out in 2015! Whirlpool for life for us!

These washers are known to rust terribly from underneath the bleach dispenser. Please note that if not detected within the 1st twelve months from purchase, then Whirlpool will not stand behind their product. I would highly recommend not purchasing the Cabrio top load washer. Extremely dissatisfied with this product and warranty.

Whirlpool/Ikea Renlig dishwasher - Since installing this integrated dishwasher it has continuously destroyed the decorative panel door. On my model (they have recently changed in 2014) the steam exits at the top, this damages whatever it comes into contact with it. Today they are saying that it has not been installed correctly and that it should actually sit out from the countertop, i.e. jut out from the rest of the kitchen so that the steam can vent into the room. The panel should also be lower than the other doors of the kitchen cabinetry too. Hardly integrated and would be a bloody eyesore. I am about to call them back again and inform them that I will be making a scene about this in my local Ikea and with anyone else who cares to listen.

IPod the Gold Series from Whirlpool appliances including the French door with the freezer on the bottom the induction still two ovens and glass top the microwave in the dishwasher does it cost me about $8,900 dubstep problem with it is after two-and-a-half years of using it the freezer stopped working and coming to find out that not only mine but three other ones in my account have the same problem. The sealed system for the freezer had a leak in it. I lost the freezer traffic to Whirlpool. First time around they said, No problem well take care of the part. To take care of Labor. I waited a month. Nothing happened. I called them back. They said I needed to do something else so I waited for it to happen. Nothing happened. Now I call back 8 weeks later without a refrigerator my house come to find out they told me theyre not doing nothing.Well four weeks later now Im sitting with the stove which cost me quite a bit of money like $2,000 for the induction stove. Now its burned out the computer components. Control panels are both out. It will cost $800 to repair it. Now well pull. Said they will also pay for parts for that but not for the labor so now Im stuck without a refrigerator and I dont have a stove in my house and theyre saying its okay that these very expensive piece of equipment that I bought and its okay for them to only last 2 years. Never had a Whirlpool last me less than 10. I think theres something wrong with this picture.

We purchased the pair a year ago and its been nothing but headaches. First of all, half the clothes dont even get wet. They say its high efficiency but I dont think theres any efficiency when it doesnt even wash them. Second, when it actually does wash them, it leaves detergent all over the clothes. Imagine your black dress pants with white bleach like streaks all over them. We called because we were under warranty and a repair man came out. Totally useless. He said because its high efficiency, its supposed to do that. Not clean my clothes?? Why would I have purchased a WASHING machine that doesnt clean clothes?? Is there some other use for it Im unaware of?? He told us to try using deep water setting and extra rinse. So now we can wash 3 pair of socks at a time instead of one. Yippee.Do NOT BUY THIS CABRIO WASHER, UNDER ANY CIRCUMSTANCE. Youd be better off with a plastic bucket from the dollar store. If you get it as a gift, the person who bought it for you may secretly hate you. I wish wed had the benefit of these reviews. Now were out $1500. Will NEVER, EVER BUY A WHIRLPOOL PRODUCT AGAIN. Not only does it not work, they refuse to recall it or refund it. Off to the laundromat to WASH my clothes.

I purchased the Whirlpool Cabrio set about 5 years ago. My problem is that the washing machine has NEVER gotten our clothes clean. The dryer is fine but the washing machine is useless. Clothes come out of the machine in the same state that they went in even if I use stain remover. Dont buy this machine!!

The door can be slightly open on the model GSC25C4EYY02, and the alarm will not register. Ive come home on too many occasions to find the food no longer at a desirable temperature. Im very bummed about this refrigerator choice. The refrigerator door open alarm is useless.

Even with the hottest water on the most heavy duty setting, regular dinner plates are not cleaned. The flatware holders that are set in the door (instead of free-standing in a rack) do not have adequate holes in the holders and are too far away from the limited jets to get adequate soap and water to cleanse the flatware. Even after rinsing all scraps off the plates and flatware, we find bits of food, gravy, or smudges on the plates and flatware - since its first usage. The manufacturer had the audacity to claim that was normal. Settings include delayed starting, heavy duty versus normal washing, and different types of drying. The heavy duty washing is definitely poor quality, and there seems to be no difference between any of the drying settings. The delayed start is nice. The physical layout of the prongs on the racks and the folding racks do not allow easy fit for most sizes of pots plus plates on the same bottom rack. I cannot put a 1 gallon pot level on the same rack as dinner plates. I must put it beside salad plates. Only small sauce pans fit neatly or cleanly beside dinner plates. Yet the external dimensions of this dishwasher are the same as the competitors standard size. Looks neat and is easy to clean. Also, the exterior does not show scratches. Actually, I cannot see where the exterior has any scratches. The service people were very little help. The Warranty said that after five (5) service calls the unit would be replaced. We made six (6) service calls, but we were told that we did NOT have six because if you called again within 90 days of a call, that was considered the same service call. That requires 450 days minimum to have five (5) qualified service calls, but that warranty was good for only 365 days!

I purchased a Whirlpool over the range microwave (model #YWMH31017AS-1) in April 2013, and had it installed in August of same year. It worked fine up until November 2014 - just over one year later. Everything on it works, except for the most important feature - IT DOESNT HEAT ANYTHING UP. Doesnt matter how long you set the timer for - the contents come out stone cold! I called Whirlpools 1-800 number and was told that because I did not purchase the extended warranty, I was responsible for all parts and labor costs. I find this completely unacceptable! I have had cheap $70 microwaves that have lasted 15-20 years. I will never buy another Whirlpool product, and am telling everyone I know to do the same!

Our Samsung self cleaning oven burned out. The wires in the back were burnt and brittle and its a miracle our house did not burn down. While shopping we were told the new self cleaners were so much better, not the high heat, odor etc. This Whirlpool stove does not self clean, its a joke. I have scrubbed for hours on it. It does not get any kind of grease etc. off. You need to scrub and work hours. It may take a small spill off the bottom of the stove but thats it. There is no way to get all the grease splatters off the walls etc. I hate this stove and see there was a class action law suit on it. If I would have known then what I know how it would have gone back as soon as it arrived. I plan to go looking for another stove and it will not be a Whirlpool Aqualift self cleaning.

Our Whirlpool refrigerator had to have repair in less than a year after purchase. That was a bad experience last summer and I had to complain through every avenue I could find just to get the replacement part shipped to the repair shop. Now I know it was not too smart on my part, but I bought a Whirlpool washer last September. You guessed it, not even a year old and it is not working. All I am hoping for in this posting is to help some other hardworking consumer make a better choice with their money. It is probably not advisable to buy Whirlpool.

Three failures in 14 months. First, the detergent dispenser broke. Next, right after the warranty would have been over (fortunately, I purchased from Costco which automatically extends warranty for another year) the pump failed and had to be replaced. Now the heat element is obviously faulty because the dishes are cold through all cycles. So I have to call them back again. I have no complaints about the service company. They were polite and reasonably prompt. Just appears that the product is JUNK! I am going to Costco tomo and will explain the situation. They probably can’t do anything but maybe they will go to a better product for others.

It has plenty of room. The compartments within the refrigerator are well organized. There is plenty of room in the freezer. Have had this for about eight years and going strong.

Whirlpool hot water heater - The water coming from the faucets when it is hot is red. Therefore, I contacted Whirlpool and was informed that the anode has failed. The anode is not covered because, according to this company, it is not considered a working part. It baffles me that the anode is not a working part since it keeps the tank from rotting. I have only had the hot water tank for three years and this part has failed causing my hot water to be red. Since this company contradicts itself, I either have to live with red hot water (rust) or replace the part on my own. Unlike your company, Lowes has customer service. They apologized and will be paying for half of the expense for the part. Unfortunately, I still must pay for an employee to replace the part. This whole situation is absolutely ridiculous. I will never be purchasing another item from your company and in addition to that, I will tell everyone I know to avoid this company at all costs. You should strongly consider revising this policy before you lose all of your customers.

My husband and I purchased a Whirlpool Washing Machine & Dryer a year and a half ago. As of current, the machine has stopped working. The machine will turn on but will not agitate. It makes a horrible grinding noise. The type of washer we purchased was a WTW4900BW0. Whirlpool told us we should have purchased the extended warranty. But, I feel we should get more than a year and a half out of a machine that cost $650.

Compared to others it gets the dishes clean and is easy enough to operate. Like everything else it has more bells and whistles than I want or use. Fill it up, put soap in and punch the desired settings and it does what it is programmed to do. Overall size seems to be like all the other models Ive used. Stainless with buttons on top of door. The top basket/drawer has latches that get tripped allowing the basket to drop down and confusing my wife. Not the best arrangement IMHO. Seems like the spacing of the supports in the bottom basket are off, but that may be due to our plates and bowls shapes.

I bought my first refrig. on April 2, it was delivered on April 4 this year. Plugged it in---it didnt work. Home Depot took it right back. Delivered the second one on April7th-- plugged it in--- it worked but WAS missing shelves. Home Depot made sure we got the shelf. The fridge worked for 3 months. Died, it has been 7 weeks and a few days for Whirlpool to make up their minds if I am getting a new refrig or if they are going to try to fix this one. The repairman has been here at least 3 times - all of the working parts have been replaced at least once. The model is WRF989SDAmo3 SERIAL NUMBER **. Do not buy a WHIRLPOOL REFRIGERATOR. Whirlpool do not please their customers.

Whirlpool owned or bought out Maytag. My Maytag Washer (purchased a dryer also) was a disaster from day one. The previous set I owned (Maytag) was 20 years old when I decided to replace it. From day one, the washer literally walked across the floor while turned on (Maytag Performa). I had to sit there and virtually hold it down if I wanted to get my wash done. I called and called and they would eventually come out only to tell me that this was a substandard product from Maytag and I had better buy the extended warranty. After only 7 years, the washer completely stopped working and the dryer (Maytag) is falling apart. I purchased new Samsung washer and dryer and I absolutely love them. So you whine all you want about Samsung underselling you. I contacted you several times and all I received was lip service. I will never purchase a Maytag or Whirlpool washer and dryer and I’ll let all of my friends know about your terrible customer service!

Whirlpool Gold microwave quit heating after little use. We moved in house one year ago, microwave 6 years old. Spoke with Timena customer service rep. She took my model, serial info and clearly explained this model had defects and they would replace for free even though 1 year warranty was up. Delivery staff would call within 24 business hours. After 4 days I call back and get Mia rep, she claims I was disapproved for new unit after all?? I spoke to 2 supervisors above her Karin in Tennessee, and another. They claim I was mistaken??? I said, “Look up the recorded call and you will see the message is clear... They acted shifty and claimed I should buy a new starting at $1399!!! They would consider small discount?? Their rep was clear at first then they failed to back her up. Terrible customer service. Lied etc. Never buy Whirlpool!!! They are cheap and don’t stand behind reps. Awful company!!!

We purchased Whirlpool Gold appliances because we thought that they had an excellent reputation? Wrong! Our Whirlpool refrigerator lining started cracking before the unit was 3 years old. Now its 7 years & cracks are so deep and there are so many of them, the refrigerator must be replaced. No help from Whirlpool when I called. Now remember, a refrigerator is supposed to last 14-17 years. 7 years is not acceptable!This is a known problem. If you Google refrigerator liner cracks Whirlpool youll see many of them. Unfortunately, Whirlpool will not accept responsibility for faulty design/manufacturing which leaves the consumer to be out of their hard-earned money. Before you ever buy a Whirlpool product, read the reviews and decide if Whirlpool not standing behind their products makes it worth it for you to buy them. I certainly dont recommend them! I also wish to tell you that a major crack was around the light housing and Whirlpool placed the light cover over it where it was concealed to the buyer. Youd never know it until the light cover would be removed for cleaning. Which wasnt easy to do since Whirlpool installed it with 2 sided sticky glue foam tape. Now thats really scum behavior!

Retail price, $3100. Purchased from Sears Outlet for 2/3 of that amount due to dings on a side panel, back and some blemishes on the front. Still sold as new with a new warranty (Good thing!). Ive had full use of the unit for 1 month out of 3 that Ive had it. Freezer stays at a temperature in the mid-20s and, after 4 repair visits, it turns out the compressor is faulty and now Im waiting for the 2nd part to arrive and be installed to see if that corrects the problem. Sears stepped away from the problem saying it will be repaired. Whirlpool has wonderful telephone support that is totally committed to me staying with a faulty appliance until its fixed. My view is that a unit that expensive, should be no problem to replace allowing Whirlpool to take as long as they want to make repairs and re-sell it. But no; their commitment is to keeping the refrigerator in my house and running a service tech back and forth while I continue tossing food that cannot be used.

Our Duet Whirlpool washing machine is less than 3 years old. It would not always turn on when we would start it, or it would start and then it would give me an F70 error. If we pushed the start button again, it would continue to go through the wash cycle. There was nothing in the manual about that error. I called the service department and they could not tell me what an F70 error was either. The service department wanted to schedule a service call right away and offered me an extended warranty for $345.00, for one year. Since it was less than 3 years, and it didnt seem too serious (since the wash cycle would complete after pushing start again), I figured that it wouldnt be that much of a repair bill, so I declined. Also, I might add, that my previous 25 year old washer had only had one repair bill for a total of $200.00.When the service tech left, he handed me a repair bill for $741.00! I nearly fainted! He put in a new board. I immediately called the service department back and they said, Sorry, the extended warranty was a one-time offer and no assistance was offered when I asked. I could have bought a brand new washing machine for that price. Bottom line is, I would not buy a Whirlpool appliance again, and I would never contact Whirlpool for a problem. I would contact someone local. Had I known that a repair bill could have remotely cost over $300.00 on a new washing machine, I would have waited until it completely died and then bought a new one, and not a Whirlpool!

Love the chrome exterior and overall appearance of this side-by-side. The compartments and shelf spacing are well thought out & offer flexible adjustments. The outside components on the freezer (crushed ice, ice water, ice cubes, & light) I love, and most importantly the unit comes with a built-in replacement water filter.

Not working at all and only 3 years old. Completely non-functional. No fridge or freezer. Lost all my food. Garbage. DO NOT BUY.

Our home is only 8 years old. Our neighbors and double ovens have all gone out! I mean it just quit working and the parts and repairs are crazy expensive! We have already spent $400 on a control board and now we need a control panel which is another $300! Its ridiculous spending $700 on repair of an oven that should have lasted a lot longer! Another thing is that our ovens are white and now the panels only come in black! I will never ever buy Whirlpool appliances again and I am spreading the word to everyone I know!

I will never buy another Whirlpool again or recommend them to anyone, and discourage anyone from buying one. I bought a Cabrio washing machine just over 2 years ago and yesterday I received an F51 error code. The manual says that this code requires a technician to come a check for repairs. Well, before I do anything I google the problem, and lo and behold there are thousands of complaints about this issue with the Cabrio models. Some saying that what needed to be replaced were a control board ($280) and a rotor (unknown amount), not including the price of labor. Some said that Whirlpool knows about this problem and they covered the parts and repair. This didnt get my hopes up, but I called customer service and of course they said that there were no reported issues with the model and that what I found on the internet was probably an older model. Of course! The lady on the phone told me that they would not cover the costs and it would be anywhere from $300 to $500 depending on the route I wanted to take. That is a 1/3 to 1/2 the price I paid for the machine. This is ridiculous! I am tempted to just get rid of the washer and go with a better company that actually cares about their customers. This error code was definitely something they know is a big deal if there was nothing I could do about it other than call a technician. I paid almost $1000 for a machine that has barely lasted 2 years before I have to pay money to have it fixed. Not a company I would ever purchase anything from again!

I have had too many problems with the thermocouple beginning about two years after I purchased the water heater in 2003. Whirlpool keeps replacing the thermocouple, but I have to pay for the plumber to come out and repair the unit. This runs me about $180 each time. The thermocouple has burned out three times since September of this year. The plumber didnt charge me anything the second time it went out. But it went out for the 3rd time today and he recommended that I replace the unit. Of course, it is out of warranty and Whirlpool was happy to tell me that I could purchase a new thermocouple at my own expense from them. I have paid for this water heater three times over with repairs. Whirlpool knows that there is a defect with the design of the water heater. There is no way that a regular consumer can get inside the water heater to clean it. I will never purchase any Whirlpool products ever! I advise anyone reading this to follow suit.

This is the information I tried to send to Whirlpool only to get a message that it was undeliverable: I purchased a set of whirlpool cabrio washer and dryer on 10-23-2013 (model numbers WTW8540BW, and WED8500BW). On 01-25-15 the washing machine failed to power up just over 2 months out of the standard warranty. This wasnt the low end cheap models. With cash discounts we paid over $1600.00 for the set. After a $70.00 dollar charge to the repairman we are told that the unit has a bad electric control board (part # W10761026). And unfortunately the part is on back order until March 1st, 2015 as of right now. So if and when the repairman gets the part and installs it, I get to pay him an additional $260.00. My family has always been such a dedicated Whirlpool appliance purchaser but this is wrong.Oh I almost forget, now I have to rent a washing machine at a cost of $55.00 per month until mine is repaired. I believed I was purchasing Whirlpool quality. The type of quality that doesnt need an extended warranty because Whirlpool is made to last correct? Please assist me in making this situation right and restore my faith in the quality I was raised with in Whirlpool products.

Called Whirlpool about fridge and they stated Too bad its out of warranty. The sides are getting pitted. It is a stainless with black sides. The condo is always air conditioned. It is two years old. Not very long to have a $1200 fridge look terrible. However, the fridge works fine.

Whirlpool gold series bottom freezer unit - We have had numerous problems with this refrigerator. We have had several repairs done on it and have still not solved the problem. The defroster does not work right and we have to unplug it so it will unthaw, then the refrigerator gets cold again. The freezer when it is acting up freezes food and ice cream so hard it is inedible. We have just purchased a different refrigerator. This Whirlpool model has also been discontinued from what I can find. No doubt because of a design flaw. Why are they not responsible for this? We bought this appliance in good faith.

I bought a Cabrio 2 yrs. ago and I wish I had my old washer back. I read reviews and checked out a lot of literature and thought I was getting a quality machine. What a waste of hard earned money. I cant get clothes clean, its loud, and it leaves soap residue even after an extra rinse. Whirlpool products arent what they claim to be. I had a freezer I bought because I bought a half a steer and it quit running and I lost all my beef - $700.00 worth. From now on I will stay away from any Whirlpool products!!

We purchased a Whirlpool Cabrio washing machine on 3-18-16. In February of 2017 the washer died. I was bleaching my whites at the time so most of the clothes, whites fell apart because they sat in bleach and water for 2 days. I had to figure out how to get them out without getting bleach and water all over my clothes. I called whirlpool and they got someone to come fix it. The tech came and said we needed a new control panel. We waited 3 weeks for the panel. He came on 3-24-17. He put the part in. Took less than 10 min and said, All set. I went downstairs and put a few things in. I was a bit leery and the machine started. I went back upstairs and I hear beeping. I go back down and the machine is flashing again. I called the repair people they said, Unplug it for 10 min. It may reset itself. If it doesnt, call back. It didnt. I called back and wanted me to wait till the following week. I told her I had clothes in there.Someone came the next morning and said it needed a harness and they would order it. Well its the 28th and I havent heard anything. I have called whirlpool several times with no satisfaction. We had the machine less than a year and its been dead for 2 months. I am disabled. I have multiple sclerosis so every day is a new issue. I hate to put that in here but I want you to know what Im dealing with along with a dead washer. Any help you can offer would be appreciated.

Got a fridge Friday night setup, and was not cooling as of Sunday still. Called Best Buy who we got it through and they sent someone out first thing Monday AM to look at it. Per the Whirlpool agreement, the first year has to get serviced through them. Finally got a hold of their service support to get someone scheduled to come on site. 11 days later was the earliest appointment, and they just expected me to deal with no refrigerator for 11 days. I asked of other options, what wait times would be after Whirlpool comes out in 11 days to deem it broken and they repeatedly said I cant give you any what if answers for anything. Were no help at all and just expected me to figure out things for at least 11 days on a brand new 3 day old machine that is broken. The absolute WORST customer experience ever and refuse to buy from them again. Thankfully, Best Buy has a return window so were completely returning it and going with a different brand.

Bought this front loader washer. It is unbelievable this thing will not wash a load properly. It refuses to spin at high speed because it is constantly out of balance even if you only have one or two garments and it keeps saying add more garments. As you keep adding garment its even worse literally. If you have anything that is heavy in this like a towel or a pair of pants or a hoodie or something like that for sure youre going to have to wash one thing at a time. I will never buy another one. I wish somebody would sue the living crap out of him for this piece of junk. I want my money back...

I have had my washer & dryer about 12 yrs. It has given me great service; however the spin mechanism on the washer stopped one month ago. It was replaced thru my home appliance warranty. I need the front loader style because Im disabled now, and cant take clothes out of washer. My previous set was Kenmore & it lasted 20 years. Looking to purchase in 2 months.

Two years ago, I bought two Whirlpool Water Heaters. Like the others who have posted, after one year the first one went out. Last night the second one went out. I just wish that I had read the prior reviews before I bought these replacement water heaters. I also had to navigate a very unfriendly customer experience, first with Whirlpool and then the manufacturer. After that I had to wait a week to get a repair person out only to have to order the part and then be asked to pay for it and the express shipping. Totally amazing! I have decided to buy new water heaters next quarter because I just cannot put up with either the aggravation or the expense of constant repairs. I will returning these two water heaters to Lowes, where they were purchased. Perhaps if enough of us return them, Lowes will decide its not worth damaging their brand to sell a known inferior product. When this many people complain about a product and they all have the same experience its a lack of quality, plain and simple. And I would think that Lowes would not want to go on supporting a known inferior product when even Whirlpool is lukewarm in their response to our complaints.

I love the look and performance of my Whirlpool Dishwasher. It could be a bit quieter, but overall I have no complaints. My washer was already installed in my home when I purchased it and I must say, it helps when the family gets together and you don't feel like washing the dishes. The dual chamber pod holder is great if you need to use and the heat function works wonderful. I don't have the problem of the left over water that a lot of dishwashers leave behind and no spots!

All of sudden, this expensive microwave stopped heating. Called whirlpool, they said they will charge $300 to fix it and $540 to replace. So much after paying new piece of garbage in 2-3 years.

Six warranty visits and the fridge still doesnt work. Cools to around 44 degrees in the upper part and lower part barely freezes. We have gotten sick from food left in the fridge after two days from the grocery store. It is now approaching two months without the use of our new refrigerator. DO NOT buy a Whirlpool. Apparently there was a manufacturing defect. We are now learning that a $2,400 fridge doesnt seem to be able to be fixed by factory-trained specialists.

My microwave is very reliable and has lasted a very long time. I have never had a problem other than the circular glass plate that broke. It took me a little time to get use to the timer on it which is a little different than other microwaves that I have used. Overall a good buy.

I agree with the comments already made. My crisper drawer plastic rectangular piece just literally decomposed! It shredded into little pieces and cracked and broke, dropping one side of the draw set. I called about it - nope, not under warranty - replacement cost? Merely $150 so my drawers could be in the refrigerator. Also, because of the stress of the angle the drawer holder was when it broke, it cracked the drawer at the back - and the drawer had one grapefruit in it at the time. (Not considering replacing - cant imagine what that would cost when the little brace piece approx 14 was so expensive.) The flap - yeah, it split. I am a single person, no kids EVER in my refrigerator and I travel so much that I am barely home 20% of my days. The refrigerator gets very little activity opening and closing the doors yet the flap sliced. HOW DOES THAT HAPPEN??? With any break in the seal as they called it, the refrigerator starts collecting moisture inside (and I live in the desert so we have very little moisture in our air) and drips or starts causing frost build up on the icemaker. Yesterday, once again, the icemaker stopped working. When I asked about replacing the flap I was told the entire seal needed to be replaced @ the cost of $232 PER DOOR!! Right now with just the plastic rectangular piece and the bar between the two drawers (BTW the rollers on the frame are not included with the frame purchase they announced) I have $614 in repair parts WITHOUT fixing the icemaker! Last night water was running in my refrigerator from the icemaker. I WILL NEVER BUY OR RECOMMEND WHIRLPOOL TO ANYONE EVER AGAIN. I have been a Whirlpool ONLY customer for over 45 years!!!! They told me that I had to schedule an appointment with a service person at a minimum of $100 cost to me - JUST TO FILE A COMPLAINT with Whirlpool! They only take complaints from service people submissions. I advised the Whirlpool representative to start looking for another job because if this was the way they treated lifelong customers, her job may be eliminated due to No Customers! Does Whirlpool seriously NOT CARE about their customers? #WhirlpoolSux #WhirlpoolRefrigeratorsAreMoneyPits #WhirlpoolDoesntWantCustomers #WhirlpoolDeservesToGoOutOfBusiness #DontBuyWhirlpool #WhirlpoolFrenchDoorRefrigeratorsHorrible #NoServiceFromWhirlpool #WhirlpoolDoesntStandBehindProducts

Do NOT buy this washing machine. It looks nice but that is all. My elderly parents bought this washing machine based on the past experiences with Whirlpool but the quality of the product has changed. This machine constantly errors and does not allow them to wash clothes. I have followed the instructions in the manual to try and clear the errors. I ended up calling Whirlpool and the response I got was... It will be anywhere from $80 to $125 for someone to come out and look at it. This is a product which should not stop working after 2 years. I guess Whirlpool only stands by their products for a year because they think it is only built for a years worth of service. I wish I had better things to say because the previous Whirlpool machine lasted over 20 years.

I purchased a new Whirlpool refrigerator, side by side in August 2013. The ice maker made ice but the size of the ice was much smaller than usual, however we lived with it. Soon it only made about a handful of ice a day, which defeats the purpose of an ice maker. So we called the store we bought it from and they sent a repairman. The problem was not solved until about the 4th visit from the repairman. I was told there was no problem with our ice maker from the first 3 repairmen.In the meantime the refrigerator side started pooling water in the bottom under the bin... Had to call again for that problem (they fixed). Now the door is showing rust under the handles. I have contacted Whirlpool and they have told me thats too bad, but they dont have to do anything because read the fine print, it is not their problem and thank you for being a Whirlpool customer. I am very disappointed in this supposedly good company... Is this corporate America? Never again will I buy Whirlpool.

Updated on 04/15/2019: Called customer care about my ice maker which have went out for the second time less than two years and the 1st replacement have only been 9 months from today. Unfortunately they tell me it’s out of the one year warranty process and they can’t help me. Well look like the 2nd replacement should have been under warranty still. Their products are a piece of crap and they know it and don’t care because theyre making money off of the consumers. Be aware and advise you to stay away from Whirlpool appliances. They don’t stand behind their brand. There’s no way anyone should have to be making repairs on a new 2000 and sum refrigerator. My old one is 18 yrs old and still working fine no problems, better than this piece of crap. Warning to consumers. Don’t waste your time and especially your money. Didn’t want to give no stars but you have to give at least 1.Original Review: Purchased refrigerator In July of 2017 and had to have ice maker replaced less than a year of having it. Now again ice maker not working again and only been about 9 months from the last replacement. I think there should be a Lemon law on these products. These refrigerator are not cheap and if I buy something new and spend a good amount of money for, I don’t want any headache and worries. That’s the reason for getting a new one.

I had the junky gas water heater for two years and cant keep the thing lit. Calling Whirlpool does no good. They give you the runaround; the store cant do anything. They know they have a faulty product and keep selling it. Some companies are only out for the money. If that wasnt the case, they would discontinue the junk. They will send you replacement parts but if you know nothing about them, you have to put out more money for someone to come and fix it. I would love to send them the bill! I would not recommend this brand of anything to anyone.

Cabrio top load HE washer - Ive only had the washer a couple of years. My husband bought it for me thinking it would make washing more time efficient and energy saving. Lesson learned! After struggling with this washer for the past year, I was told today that to repair it, it would cost around $800 or I would need to buy another washer. The washers bearings and tub need to be replaced and it will not spin properly or at all. Previously, I have owned washers for over 10 years each. This was definitely not a good purchase. After reading all of the other complaints on this site, I understand that I am not alone. It was also mentioned on one complaint of the possibility of a fire hazard with this washer. Whirlpool should be recalling.

This is a freezer on top unit. Purchased in 2015, unit quit cooling, started making a roaring noise. Called local technician, he added 2 oz of Freon, said he has seen many of these same unit losing Freon. Technician said line that goes to compressor is copper and hooks up to aluminum line before attaching to compressor. This is leak point for freon; no way to know when the leak started, but freon almost gone and cost to pressure check for source of leak is costly and probably would not repair problem. Got 6 yrs out of it and I am replacing with another brand. Will never buy Whirlpool again. Should have got 10-12 yrs of use. Do not buy this unit. Wrote Whirlpool first, but no help. Indicated this could be a problem with these units but no recall so I am on my own. Out $900 for a new refrigerator. Big hassle. Unit no good.

I have purchased all new Whirlpool appliances for our new home in March 2009. I have had trouble with the refrigerator door panel and will not switch between ice and water. Cost to replace over $100.00. Now its the range. When turning on the oven, my wife said she saw a flash of bright light and then I turned around and it was smoking up the house! I quickly pull the stove out and unplugged the stove. I then remove the back panel and found the right side of the control panel was burned. Had I not pulled the plug, a fire would have started. I have pictures to prove that! The cost to replace the control panel is $267.00 and that doesnt cover the repair man coming out to test if anything else is bad!

Purchased Cabrio washer in June 2011; in May of 2014 repairman said tub seal was leaking and new bearings were needed at a cost of $400. The washer was still working, but sounded like a freight train, very loud. My trusted repairman said to purchase a replacement, this time with an agitator (the Cabrio has no agitator). 2 additional points : the Cabrio took 63 minutes to wash sheets; other loads required similar long cycles, something they dont mention with new efficient washers. Also, agitators will no longer be manufactured in washing machines within the next 2 years. : (

Ever since I purchased your washing machine, it has sounded like a diesel truck or cement mixer. You cant hear anything over the noise anywhere in the house.Have had two repairmen out to look at it and they say, Thats normal. I have a friend who has the same machine and it doesnt make noise like this one. I will never buy another Whirlpool product again and hope this blows up before the warranty expires. Also the tub is falling apart. What a piece of ** this machine is. You should be ashamed to put trash like that on the market.

I’ve been struggling with this new washer since I bought it a year ago. It’s sold as a water saver machine, but it continually leaves white residue and lint on my dark clothes that will only come off if rewashed with no soap and no other clothes. The technician who came out ran a cleaner through the machine and that was it. It’s recommended that the cleaner be used once a month, but it doesn’t seem to do any good. Per the appliance dealer I’ve reduced the amount of detergent I use to a tablespoon. I still get the residue. Definitely not a water saver and a crummy washing machine. Don’t buy Whirlpool!

BEWARE THE TEMP CAN BE 25 degrees off high and 25 deg lower and Whirlpool says that is within specifications. My oven temp was set at 350 and nothing was cooked... After 7 repair calls with their certified repair companies (the 2 worst repair companies that I have ever used) I was told that if you set your oven at 350 that if it stays in between 325 and 375 that Whirlpool claims that it is working fine and will not do anything. I called and talked to customer service and asked the lady that if you set your oven at 350 should it stay within a few degrees of that and she said YES.The people that work at Whirlpool do not even know what kind of junk that their company is selling. I asked to return it and get a more expensive model hoping that it would work better but they said that they sell ovens and do not buy them. Be sure to get in writing from your sales person that your oven will constantly hold the temp within a few degrees. I tried to do the Whirlpool survey but after 11 attempts they said that there was errors in receiving and they did not get it. If you buy Whirlpool then you did not ask the right questions. I WILL NEVER BUY Whirlpool again (unfortunately I have a Whirlpool dishwasher and refrigerator that are not much better) and if you do you will say the same things and be out Thousands like I am.

Whirlpool Cabrio WTW8500DC0 - 2 months out of warranty, 14 months old. Motherboard fried. $300 if I do it myself. $550 to have it done. The unit was $780 on sale. Brand new piece of junk. Zero stars but thats not an option. Quite honestly, it doesnt clean very well and it doesnt rinse very well so we have to rinse twice to get the smell out if we use bleach. So whats the sense in buying a high efficiency washer? I work outdoors and weve had cheap washers in the past that clean much better and lasted many years.

I purchased a very expensive Cabrio top-loading washer thinking I would never have to worry because supposedly it’s the top of the line, right? Well, I have it a few years; the first week they replaced the basket because it was ruining my clothes. And then I had to replace the pump because of a coin getting caught and putting a hole in the pump. Really? What the heck? Now the basket is all shredded at the top. Obviously that isn’t right, so what do I do now? Replace the basket again? Who gives them the right to charge so much for a piece of junk? Plus, it’s supposed to save on water, but I feel that the clothes don’t really clean well. They hardly feel wet coming out of the machine.

We have had our range for over one year. The main problem is that the large burners are in the front and the small burners are in the back. This means that when we are using the two front burners we cannot access the rear burners safely. (What country provided the engineering design for this?) One minor problem is that we cannot get used to the burner control arrangement. The outside controls control the front burners and the inside controls control the back burners. Our old range was the right control for the back burner and the left was for the front burner. Another small problem is that there is no back to the pan drawer. So, with the drawer full if a pan move when the drawer is shut it will be scraped off the drawer and fall into the back and becomes hard to reach to remove.

We had the Whirlpool electric range delivered yesterday. The clock light is too bright! Keeps the house lit all night! Do I really need to pay the cost of burning this? Additionally, it’s so annoying that we will not be keeping the range. If I needed a nightlight, I would buy one. Very poor design. The lights on the other appliances go out when not in use, one would think the range would have been designed to do so as well. I have NEVER had a problem with a stove light being too bright. This is ridiculous.

I have recently bought a Whirlpool Cabrio washer/dryer combo and I wish I had read your reviews before doing so. I spend quite an amount of time washing, re washing, rinsing dark clothes to end up washing them by hand as the washer leaves unsightly white streaks on them. I have tried switching from hot water to cold, using very little detergent, buying clear detergent, then organic detergent, extra rinsing, etc. to no avail. Very frustrated and disappointed. I would gladly join any class action to stop Whirlpool selling these useless but expensive washers.

I purchased a 29 cu ft Whirlpool French Door refrigerator (WRF990SLAM) Feb, of 2013 from Lowes and have had nothing but problems since I purchased it. First, I noticed that the fridge sounded louder than normal. Then a few months later, ice started building up in back of the fridge. Then the most craziest thing ever started happening, the water dispenser started randomly shooting out water. Lastly, the ice maker takes forever to make ice. Still to this day, Whirlpool has yet to fix the problem. Funny that the technician said that theyve received a lot of complaints regarding the same issue for this model...so, I say you should be able to fix it then or replace my fridge. I have a 2yr extended warranty which states if they cannot fix my fridge after 3 attempts then they have to replace it. They refuse to honor that. Whirlpool and Lowes are full of crap!!! Whirlpool doesnt care at all that their products are crappy and their service is bad. They sent me a survey asking how do I like my product and I informed them of my issues and they sent me a response to purchase an extended warranty. Now, if they really reviewed the surveys, they would see that I have an extended warranty for 2yrs but regardless of that what about the issues Im having with my fridge? Do you not see my comments? If you didnt care you shouldnt even bother asking. Lowes pretended to care and made me believe they were going to replace my fridge but then sided with Whirlpool and said that they have to make 3 unsuccessful attempts to fix the fridge but each attempt has to be 30 days apart. Thats a bunch of crap because its been 6 months and my fridge still has not been fixed or replaced!! I have a Samsung side by side that I bought a year before Whirlpool and never had a problem with it. I bought it from Home Depot also, along with a stove microwave and dishwasher. I will be sticking with Samsung and Home Depot from now on!

Watery body from all the refrigerator side since 9 – 10 months and complained to Whirlpool 2 months back. They changed the thermostat 2 times but no use. Problem same. Please help. I complained during the last warranty days. Please let me know.

GB2SHDXTS02 - Bought the Unit and an additional 4 yr protection plan. Shortly after the plan expired the plastic drip pan cracked and spilled water all over the laminate floor. It is still bucked from the water. Repairman came out and confirmed the crack, but we were without the refrig for a couple of weeks. Now the top doesnt cool, but the freezer does. Problem probably the defrost system, the fan, the control assy, or the thermistor, but I am too old to fix it myself. My fault for not checking ratings before I bought, but built in obsolescence is obvious here. Whirlpool used to be a good company, but I will never or will my family ever buy another appliance from them.

I bought a whirlpool microwave on August 8th. The microwave was missing parts. I called whirlpool. They said they were sending me the parts, mind you this was not a floor model. So 2 weeks later pass I received no bracket No screws. I called whirlpool oh yes we got the address wrong. Resent it, just one screw no bracket and I needed 2 screws. I called again oh yes we did get the order for the bracket too but you have to pay $7. I said ok no problem. Can you do fast shipping? They said sure. I called Monday August 25th. They said I should receive it by Wednesday August 27th. I had to pay extra for the shipping. Here I am September 2nd w/ no bracket. Called again. They said it wasnt next day shipping, it was 2 day shipping and its at the post office. But the shipping number they gave me was for the one screw. I believe I should get my money back. I spoke to a supervisor, took her number down. Still waiting for a call because the mailman came and I didnt receive anything yet again.

We bought our washer (Whirlpool Cabrio) from a rent to own company about 2 years ago, and finally got it paid off. About a week ago, the lid started sticking when it was done washing. I went to open it last night to start some laundry, and it BROKE. Now theres a piece stuck in the bottom part of the lock, and the washer wont start. Anyone else have this issue?

This washer started out to be good. Its only 5 yrs old. We began to smell an odor. Went to Lowes, spoke with someone in appliance dept. Purchased something for washer. DID NOT WORK. We have tried bleach everything. Our clothes smell. I have skin rashes and I think it is related to mold and mildew. Called the service center. They said could be a sock stuck around the tub area. They need to recall this washer. We spent a lot of money and it has ruined everything. Cannot get the odor out. We cannot afford another one. There is black mold around the rubber lining when you open up the door.

I was very excited about the performance of the washer as far as reduced water usage and reduced electric usage. After about 6 months though, I couldnt figure out why a lot of clothes, sheets and drapes came out with streaks on them. Very expensive to replace! Of course, the business I bought them from tried to get me to buy all types of fixes that had nothing to do with the problem and therefore couldnt answer me why this was happening. I am not crazy about a lengthy lawsuit. I am crazy about hoping the washer dies so I can go back to a less fancy washer that did the job better than this expensive monster!

My model # is WTW4800BQO. Purchased 05/20/14 and, under warranty, had repair come several times and they finally supposedly replaced the brain of machine and said nothing further could be done. So all this time I operate the machine manually - timing everything from wash to spin. On all cycles I have to manually - actually turn off machine when first wash is completed and reset to rinse and spin otherwise it only partially fills and drops the water right away on the 1st rinse (besides also dropping water on 2nd rinse). Also I came home one day, after completing a wash load earlier, and found the machine filling up with water automatically so now I always have to be sure the machine is unplugged when washing is completed.

Bought a Whirlpool refrigerator at Home Depot in 2018. It has been a $3,000 piece of junk!! Customer service is garbage!!! They refuse to address a persistent problem since the day we bought it. Do yourself a favor and buy another brand!!

We got what was a top-of-the-line Whirlpool Refrigerator about 10 years ago. It is still running, BUT all of the drawers have broken at least once and the door shelves no longer work. The replacement cost for each item is ridiculous especially considering how flimsy the items are. We decided to look at Whirlpool Refrigerators since the one we have is still running. They have changed absolutely nothing in the drawer or door design. It is all still very flimsy especially compared to the competition. I would strongly advise anyone looking for a fridge to look elsewhere, since, obviously, the quality of the interior is not a priority at Whirlpool. Avoid Whirlpool Refrigerators. The drawers and drawer shelves will ALL break since they have put no effort into fixing obvious defects.

Have read several reviews on Whirlpool refrigerator. Short and sick. I had my refrigerator less than a month. Broke down, been getting NO satisfaction from Whirlpool whatsoever. I WILL NEVER BUY A WHIRLPOOL APPLIANCES AGAIN. Service is terrible. Months have gone by, and its still sitting in my kitchen broken. They are taking their sweet time fixing it. Garbage. DONT BUY WHIRLPOOL, save yourself the hassles.

Whirlpool Cabrio Washer WTW5000DW - I have owned at least two other washers in my life, and I just recently bought a new washer/dryer set at HHgregg. Was told they are doing away with agitator washing machines in the very near future so this is my first experience with a top load agitator-less washer. This thing is AWFUL!! First of all it took a minute to get used to the weird popping, grinding noises it makes while going through the cycle (which I might add seems to take FOREVER). The other thing I hate about it is there is no way to add the fabric softener at the start of the wash in this model unless you have a downy ball of which I have yet to find at my local dollar store or even the KROGER??? So I run back and forth trying to catch the rinse cycle to STOP the machine (wait I might add) and then add the FS manually.BUT THE ABSOLUTE WORSE THING is - my clothes come out with SPOTS that look like lint all over them, and they wont wipe off unless you have a wet rag to do it with!! AND YES - I have cleaned this washer TWICE already since January with the very expensive AFFRESH. I wear scrubs and they are solid colors, so it really shows up and I have to wipe off every pair EVERY day before I put them on then roll a lint brush down them. WHO HAS TIME FOR THIS??? This is on my SOLID colors which is easy to see, I can only imagine the GUNK that is on the rest of my laundry!!! I dont feel like my laundry is getting clean at all!! I am divorced and money is tight - I paid around $500 buck for this piece of crap. I am already seriously thinking of getting me another one - the OLD tried and true kind with an AGITATOR! And yes I am ANGRY. Can you tell??

If you like having to use a funnel to refill plastic water bottles, and enjoy ice splashed all over your kitchen floor then the Whirlpool Gold refrigerator is the model for you. The problem with ice is if you dont have your glass sealed up to the ice dispenser it will shoot ice out over the top of the glass, and even if you DO do that when you try to remove your glass to cut off the ice supply it continues to disperse ice everywhere. TIP: The only way to more efficiently stop ice from spraying all over your wood floor is to do this: When your glass is full of ice, simply open a door on the refrigerator. That IMMEDIATELY stops the flow of ice OR water. Works great, and its the only way to deal with this horrid design flaw in this product....

I purchased a washer and dryer stackable about 6 months ago. It is suppose to have warranty but when calling the first time to Whirlpool their system was down and the girl was rude and hung up. Today I called and the only time they can offer is work days Monday-Friday 8-5. However, I live in Texas and work an hour and half away from where I live. I have just been transferred here so limited people known. So in order to get my dryer not even 6 months old fixed I have to accommodate the hours available and miss work. The dryer just stopped heating and stuck on the sensing wet cycle. I am a single parent of a disabled son, so with this said a days work is bills not getting paid. I find this unacceptable for a company as well known and one of the best not able to accommodate someones work hours for pretty much a lemon. It was a brand new dryer and washer.

We purchased Model WTW81920758200YW0 on September 8, 2012. Its performance has been unsatisfactory, not cleaning the clothes as advertised. Not long after the warranty expired the main bearing failed, bringing a local service technician and we were left with a bill of over $300.00. Yesterday, the machine stopped in mid-cycle. The display went blank and the lid lock would not release. I called a local service company for a visit and the soonest a repairman could show up was next week.A call to a service we had used for the bearing surmised that without knowing the cause of the failure they could only guess that a circuit board was at fault. That visit would be over $300.00 with labor and materials. That was the last straw. We broke the lid lock to retrieve the contents and took a ride to buy another brand of washer. We went back to the appliance store where we purchased this machine to buy a Samsung front loader. The salesman apologized for selling the Cabrio in the first place. Good money after a bad product.

I am a fan of Whirlpool and I think the issues I have with this Duet machine is more because of the style but who knows. This is a front loader with lower water usage. It would have never gotten my sons sports uniforms clean. Never. The gasket around the front loading window frequently clogs so water doesnt drain. And perhaps worse, the drawer where detergent goes stays wet so it had gotten moldy and I didnt realize it. Now I remove the drawer after every wash so it can dry and I leave the loading door open as well. That just seems like a major design flaw and health issue.

I was pleased with the look and performance on my dishwasher. It did sometimes leave some food particles, but, overall it did a good job. I really dont remember the model since it has been a few years since I had it.

Purchased a new Whirlpool Energy Smart 50 gallon water heater from Lowes to replace our existing old one that had gone bad. Never again!! Had it professionally installed by one of Lowes installers. I have no problem with the installer.... the water heater was a piece of junk. From the first day we had sporadic hot water and to get that you had to have a hot water tap turned on full force. If you turned the tap to a lesser flow you got cold water. Couldnt get a hot shower at all. Contacted Whirlpool customer service 4 times by phone and 3 times by email. Horrible !!!! If I had read all the reviews ahead of time I would never have purchased a Whirlpool water heater. Each time contacting their customer service I was informed I had a plumbing problem... probably a cold water line was feeding into my hot water line??? Really??? After living in this house for 20 years all of a sudden I have a cold water line magically connect itself into my main hot water feed? I even set the temperature up as much as it would go. Could easily hold my hand under the hot water without getting burned. Most of their phone reps sounded like they were reading from a check list sheet and no desire to actually listen to what I was telling them. One even sent me a PDF file via email that had nothing to do with the problem I was describing to them. I finally told them after two weeks of this that I couldnt live with this situation and they said Well our technicians are 38 miles from you and we wont send one that far to check it. Asking what I could do they said Id have to hire someone (they werent able to tell me if I should hire a plumber or electrician) and Id have to pay for it and they would reimburse me. Sensing that this might be a fruitless task I resorted to calling the Lowes store where I purchased it and asked their advice. They offered to send out the original installer to check it out and work with Whirlpool over the phone. Like I said, I have no complaints with the installer, he was fast and professional. I stood there while their technician/customer service had him go through a few tests on the unit. All of that proved nothing except in their minds that nothing was wrong with their unit. He got off the phone and told me They refuse to accept any responsibility for the product being bad. I asked him what was I supposed to do. He got on the phone with the manager of the Lowes store and they agreed to swap it out at no charge to me. I of course was very happy but told them after all of this I didnt want another Energy Smart type water heater and that I didnt trust the electronics at all. He agreed to swap it out for a regular type and give me a credit for any difference in cost. Had this all done in one day and am very pleased with Lowes commitment to customer service. The new heater (still a Whirlpool sad to say) appears to be working fine just like my old one did. So much for it being a problem with my plumbing. After reading all the complaints about Whirlpool water heaters, I guess Im not looking forward to much of a life expectancy with this one and Im certainly not even going to attempt to call Whirlpool customer service if I do. This whole thing cost me $700 and as far as Im concerned Ill flush $700 down the toilet before buying another Whirlpool product. I still would love to know how any person with half a brain could tell me I had a plumbing problem when all that was done was removal of an old water heater and replaced with a new one. Thats two pipes people...cold water in, hot water out. I see that there was some type of class action lawsuit filed against Whirlpool. Maybe they need another one filed or forbidden to sell water heaters ever again.

I purchased a Whirlpool Microwave on 9/21/10 from Hamilton-Bryan in Wichita Falls, Texas. I had a small fire in my microwave on 9/19/11, due to a faulty mica board. This was replaced by Mr. Bobs in Wichita Falls, TX, under the warranty. Then on 1/9/12, the microwave would not warm anything. I called Mr. Bobs again, and they said the transformer was out. I called Whirlpool, and was told by Yvonne that Whirlpool would replace the part only, with no labor, but Mr. Bobs was closed, and to call back in the morning, so this authorization could be set up with Mr. Bobs. I called back and there was no record of my call with Yvonne. I talked to a supervisor Rachel in Tennessee. She put me on hold for a while and finally said she found Yvonnes note to authorize the part. I explained to each person I talked to that I was dissatisfied with Whirlpool. I believe I have a defective microwave. I would like my money back, or a new microwave. I believe the defective mica board is related to the defective transformer. I am a very dissatisfied customer. I have used Whirlpool most of my adult life. I have used them since the 1970s. I currently have a Whirlpool refrigerator, washer, and dryer. A similar situation like this occurred when I bought a Samsung washer. I was dissatisfied, and Samsung refunded my money, and I bought a Whirlpool washer to replace Samsung. I will not be satisfied with this situation, until the microwave is replaced. Thank you for your concern and attention to this matter.

I have purchased 2 Ikea/Whirlpool ovens in 2011 from Ikea in Canada. I have used the self clean feature on both ovens and both ovens quit completely and the doors stayed locked. This problem is discussed hundreds of times on the internet for Whirlpool, Ikea and Kitchen Aid ovens. Since they are all made by Whirlpool they are all very similar or exactly the same in some cases, as is the problem. I have discussed this with Ikea and they have said they didnt know about the problem but would help to get it fixed to my satisfaction. I have had Whirlpool authorized service repair both ovens but after trying the self clean feature again, same problem.During one of my conversations with an Ikea representative on the phone, she contacted Whirlpool and was told that if the oven was repaired 3 times and deemed by the service technician as unrepairable, Whirlpool would do a buyback. In other words according to Ikea, Whirlpool would take the oven and pay me what I paid for the oven. Well after contacting the authorized service dept (not Whirlpool itself) for the third time, they did some investigation with Whirlpool about the problem. To his and my amazement, Whirlpool has come up with a fix as of October 2013. The technician ordered the new kit and installed it in both ovens. I have since tried the self clean in one oven and this time it worked. For the information of others, Whirlpool has the kit and in it is an instruction sheet with pictures as to how to replace and install all the parts in the kit.I watched the installation, quite a process. From the instruction sheet there is a number on it. Here is the number - w10625529 rev. A 10/13. This is an instruction sheet for Ikea TOD (thermal overload device) service kit. I have looked at many of the service parts diagrams on the internet for many different current models of Ikea, Whirlpool and Kitchen Aid ovens and in most cases almost all the inside parts are the same or very very similar which leads me to the conclusion that this service kit may work in most of these ovens to correct the same problem, but I suggest checking with the appropriate service people before taking my word for it. My observation is that the kit moves the TOD off the top of the metal plate of the oven and onto a new bracket which the tech thought it was to get it further away from heat (this Im not sure of since Im not an expert). He also suggested that this kit may also be designed to allow more air flow around the oven.My only concern after having the self clean feature finally work is the heat produced inside the kitchen cabinet in which the oven is installed. Approximately an hour and a half after turning the self clean on, I felt the side of the cabinet between it and the fridge (open space), and at one area of the wood cabinet I could not hold my hand on the cabinet as it was too very hot. I will be checking the inside of the cabinet for signs of excess heat and if I see any evidence, I will again call the service people. Since the elements were not on when I checked this, I assume the self clean had finished the heat cycle and was in the process of cooling down. When I test the other oven, I will make sure the elements are still on as I can see them thru the glass door. When I checked the temperature of the outside wood cabinet using a laser thermometer, the outside wood registered 64 degrees C or 142 F approximately. Not sure what the inside temperature was as the oven was still in place. Hopefully I will not get a higher reading when the self clean is at its maximum temperature in the cleaning cycle. Will the oven create any problems in the future for the cabinet, I hope not but time will tell. For clarification, the cabinets were built by a kitchen cabinet company using the instruction sheet that came with the ovens. I hope some of this will be of help to some of the hundreds of people who have posted this very same problem on the internet. When you have paid for an appliance you wanted because of the features it came with, it should provide you with what you paid for and not constantly break down. Im lucky as they came with a 5-year warranty so it hasnt cost me anything yet and hopefully wont in the future. Good luck to all in getting this resolved for all of you.

Whirlpool Cabrio Washer - Sucks. I purchased it when I purchased my house. After having the washer for a year and a half it stopped draining and wouldnt spin. I paid $75.00 for the service call from my home warranty and thought that I was good to go for a while. But here I am a year with the same problem. I will never buy another Whirlpool again.

Our Cabrio washer often ties clothes into (unwashed/still dirty) knots. They are so bad that it takes several minutes to untangle and then the load has to be rewashed. It also has to be set for hot water when you want cold, and vice-versa. I am unable to do that for the rinse cycle, so all our clothes are rinsed in hot water. It doesnt even get the clothes clean, when it doesnt tie them up. Ive gotten used to it sounding like the space shuttle taking off and managed to shut off most of the annoying beeps. The dryer is almost as bad, it seems to take a long time to dry clothes, and they come out very wrinkled, even on the wrinkle guard. The finish isnt even good on either one. It scratches very easily, and scratches start to rust almost immediately. This is quite possibly the worst piece of junk my family has ever owned, except maybe for an unfortunate experience with a 77 Dodge Aspen. We bought this set thinking we were paying enough that we were getting the best. Never again!

Purchased Whirlpool set from Lowes March 2016. Washing machine is not worth the metal its made from. Clothes are dirtier after the wash. All white linens are ruined! Clothes wont rinse or spin dry. Whirlpool wont reply nor will contracted repair return. The last repairman told us we would be better off taking the clothes out back and wash with hose because the Cabrio is useless and nothing can be done to fix it. I contacted place of purchase (Lowes). They wont help due to not buying warranty thru them. Stuck with the worse washer ever... never again Whirlpool.

I am old school & do not like the idea that I cannot open my machine without waiting until it slows to a stop before door will unlock. You do not know what level your water is unless opening door. You are not able to open door & see if you need more detergent. Water softener is the same -- do I need more/less, cant tell. But, the washer performs well & clothes are clean, even dirty jeans/work clothes.

We bought this at Lowes. Initially, they got the color wrong. It took two trips to get the right color (white) then a third trip because all the parts were not there to install the dishwasher. After a few months the second shelf rail end caps fell apart. Now, after a couple of years the pump goes out. RUN from this manufacturer.

I have a Whirlpool Gas Water Heater, product #0733136, that was installed in 2010. The pilot has repeatedly gone out and had to be re-lit. After reading some of the comments, I am amazed that other people were told to verify gas supply with the gas company (done) and clean the air intake (done) and then to call customer service and be told to do the intake cleaning again (done professionally six days ago). I will never buy another Whirlpool appliance, and fortunately, I am in property management and can advise others to avoid this company as well. I am extremely disappointed in Lowes for not doing a better job of providing reliable choices for their customers especially after these many complaints over the years. I have decided to replace the water heater with another brand immediately.

We have just built a new home and have spent a ton of money on appliances. I so wish I had looked up the reviews on this Whirlpool Cabrio Washer before we bought it. It makes a very loud annoying sound through at least a third of the cycle (which I was just told by Whirlpool is the normal agitating sound). We have also had to have service out here twice in the first few months because some of the clothes come out dirty in areas that were folded over because of lack of water even on the high water setting. It also, ripped my favorite white blouse right in half. Trust me DONT buy it, you will be sorry.

I have automatic Whirlpool washing machine since 3 1/2 years I am using. Now 2 times electronic board came problem so how many times can change like this? Why they are manufacturing if they cannot solve this problems? Should not sell in the market. This all not coming free and need to struggle. Whirlpool products all very bad appliances.

Everyone has been impressed with how quiet my Whirlpool Gold Series dishwasher was and how clean the dishes came out, but that didnt last but 3 short years. In the life of a dishwasher, 3 years should be less than a third of the life expediency. I purchased a 3 year protection plan from Sears only to find out that it included the year you get the new appliance, so it just added 2 years. Just my luck. I have bragged and bragged and bragged on this dishwasher because it was quiet and cleaned so well, but now I know that was premature because it should have last much longer. I sure didnt get my moneys worth.

I purchased this set in November 2013, it is now October 2014. I made the same mistake as many others have made (according to the reviews that I have read on this site). Because I have owned Whirlpool brand appliances before - including washers/dryers - I assumed this new HE machine set would be every bit as good + quality. Unfortunately, I did not do my homework!Everyone is right - this Cabrio HE washer/dryer combo is nothing more than expensive JUNK!. My complaints are all the same as everyone elses: the clothes do not get clean, soap residue remains on clothes, the clothes even have parts of the articles come out of the wash cycle dry not even having had the water touch the articles in areas! The dryer has been repaired once already for a dryer sensor problem & overheating, now both the washer & dryer are making some ridiculous hum-drum noises! Even with the extended warranty that I purchased, I can see the loop holes built into it; theyve got me over a barrel with the nonsense mumble-jumble tactics of having to qualify for adequate service repairs for replacement of parts (3x on each machine) they cant find, before even attempting to negotiate a buyout that will never happen. Never again, Whirlpool anything!!!

I had purchased a washing machine trough CSD canteen and go for AMC for five years on September 25, 2006. In September 2010, I lodged a complaint and the Engineer visited and asked for a replacement of the bottom cover. I said okay, but later on he told me that I have to replace the complete outer cover. I agreed and asked them to replace it. The cost is fixed for 2,500Rs. They replaced the cover but did not replace the bottom cover.I talked to the agency and they agreed to hold to 1,000Rs for the bottom cover and I paid to them 1,500Rs. Later they brought an old cover and I refused to replace that. They told that the bottom cover is not available. Then they never tried to replace the bottom cover. I arranged for the same from the local marketing for 600Rs and replaced it. I paid the service charge for the engineer.Later, I lodged a complaint that the machine was not drying the cloth. The engineer visited and told me that the belt will be replaced on payment. I agreed and he told me that I will visit the next day and replaced the belt. But he did not come until it was late.On September 18, 2011, with number DL0911018283, my machine was not switching on and I lodged a complaint to customer care. But no engineer visited me. Then I regularly complained but there was no response from the agency. On September 23, I talked to customer care, Mr. **, that I am going out of station and I lodged a complaint from the last five days that no engineer visited me. My AMC is expiring on September 25, 2011. I will come back on October and then send the engineer. On October 9, I reminded them that they refresh my complaint with number DL1011007031. The engineer visited and told me that the PCB of the machine is faulty and I have to pay 3,500Rs.I told him that I complained for this problem during the AMC period, hence they are supposed to repair my machine free of cost but he refused. I talked to customer care and tried to resolve the issue but I was not successful. Then I talked to Mr. **, the head of Customer care in Delhi, on October 12. He promised to resolve the issue but no engineer visited me and my machine is still defective. On October 13, I tried to contact Mr. ** several times but he or his PA is not picking up the phone. Now, how will I get to repair my machine?

I have to wiggle everything just to get thru a cycle on my brand new dishwasher! It fills up and works great when it does work. No prob! But it takes a good 30 minutes to get it work and I walk away come back NO WATER! Sometimes I have to unload it just to wash them myself! Now Im going back to purchase place and return or have repaired. Less than year old, repair free?

First twice the frame that holds the crisper drawers broken. We bought parts and fixed worked for only short time. Second we bought extended warranty from Home Depot for 5 years. At about 4.5 years ice maker started freezing up. The valve that controls the amt of water that goes in was broken. Had it fixed under warranty. Started having a little problem with it in a couple months. Lasted 8 months. Broke again. Froze up. Had to pound on ice maker compartment door to get open. Once again water overflowed. Froze everything up. Called. Of course our of warranty now expired. Called the guy that put the ice maker repair parts in. The part under warranty but now I have to pay for labor and them coming out to look at it. Now why would I want to put another defective ice maker in. I called Whirlpool. They didn’t care. We have many Maytag appliances in our home but they will be the last. The appliances they make now are cheaply made.