Do not ever buy a Whirlpool refrigerator. Sloppy construction, bins dont close, doors dont seal well and a brand new fridge doesnt cool to a safe food zone. When we call for service, I got the run around for almost 2 hours. They wont be sending anyone to service a brand new unit for an entire week... And thats 2 days before Thanksgiving! I have never had an appliance made this poorly. We dont have the space for a bigger unit, so thats why we bought this model. Size shouldnt impact quality!

Refrigerator model LFFU17F5HWD - For 2 years it worked, but with problems - always frosting over. I called a service tech and they said it was a common problem, but to find a service tech to come and look at it. The cost for that was $250.00 and still no fix. Now it quit working completely. I was always told by my dad that Whirlpool was the best - maybe true, 30 years ago. I know one thing if I have to buy another refrigerator - it wont be a Whirlpool. You do stand up to your name Whirlpool of trouble. If anyone reads this, please take my advice and do not buy a Whirlpool. I have a washer and dryer thats Whirlpool too. They work but I wont have anything in my house that says Whirlpool on it. Its too bad that they were a great product at one time. Consumer Reports should do something about this company or the BBB. Im so mad I cant even spell well. Thats my 2 cents on Whirlpool of crap.

During the initial warranty the oven was not heating properly. Several service calls within the warranty issue was not resolved. Whirlpool extended the warranty another year as of this date and several service calls problem not resolved. When a tech comes out there is a diagnostic check that checks the temp for 10 min. Since the temp drops after 10 min they cannot detect problem. I asked for the tech to remain for the complete cooking period which they cannot do. I have wasted many meals and still have a oven that does not work.

Ive trusted Whirlpool washers for 20 yrs. Ive only had to buy 2 in my lifetime and neither have let me down. I will always purchase Whirlpool as it is a brand I can trust. Features and reliability are important to my family. Whirlpool has it all!

Purchasing this refrigerator Model Number WRS571CIDMOO in September 2015 and now only being May 2017 the ice maker has stopped working. When I contacted Whirlpool USA they offered a warranty plan for $454.00 for one year when I purchased the refrigerator for $989.00. I told the representative, Why would I pay that much money for one year of service when I purchased the appliance for half of what the service fee? I now will no longer purchase anything from Whirlpool when other brands last much longer!

The washer can not spin dry, as the unit will not balance. When it spins, it will get out of balance, and shuts off. I have had a repairman out, but he said he can not fix it, and that this is common with your units, He suggested we get a new one, but not from Whirlpool.

My $800 Whirlpool Cabrio top loader does not rinse the soap out of the clothes. Nor does it even get the clothes completely wet. After the final cycle I have soap scum in all the wrinkles of the clothes. Most dissatisfied purchase I’ve ever made. The one-star rating comes from the pretty blue digital displays. I’ll be purchasing another; this one goes to the dump where it belongs!

We bought this pair, the washer and dryer, not even two months ago. I have not liked it since day 1. My clothes do NOT clean well at all. I had to wash the same load THREE times and still there is dirt on them! Just regular dirt. No oil, grease stains or anything... dirt. I even went and purchased POD detergent to make sure I was using the correct amount of detergent... Came home and washed the load again... DIRTY. Customer service says theyll send out a technician, but if they find nothing wrong, itll cost me... I wish I had read the reviews before I purchase this junk! DO NOT BUY!!!!!

Whirlpool washers have been in family forever. RELIABLE. Extremely easy to use. Had for 10+ never had to have repairman. Large enough for queen size comforter and small enough for handful of rags. Spins like wow. Crazy dry.

We moved into our house about 5 years ago. We didnt know how old the heater was so 2 years after moving in, we replaced it with a Whirlpool Electric Water Heater. (2009) Last August, (2 1/2 years after installation) we found our carpet soaked in the room adjacent to the water heater and discovered it had been leaking into my finished basement for who knows how long. We contacted Whirlpool and they said they would replace the heater but I had to pay for the install because it was over a year. Mind you I had just paid 300 bucks 2 1/2 years before to put that one in. So I paid another 300 bucks to have a plumber come out and install this one. I had extensive damage to my basement, rug, walls with mildew and possible mold from the water. I went through my homeowners insurance and had almost $5000.00 worth of damage.So about a week ago my husband calls me downstairs and guess what, my brand new rug that I had replaced 11 months ago due to a leaking Whirlpool Water Heater was soaked again. This heater, 11 months old, leaked yet again!!! Needless to say Im beside myself, especially when I call Whirlpool and they will replace it, again, but who the hell wants to have damage to their finished basement every year??? When I called and asked them to pay for the damage this time because I cant possibly put another claim in with my insurance in less than a year for the same thing, they just say that they will have the labor charges dismissed as a courtesy. As a courtesy??? I said its been less than a year so they owe me the labor charges; she said no that it goes by the original warranty from 2009. What??? Thats utterly ridiculous and how is it possible that they can get away with this. That has to be against some state statue or law, to use the previous warranty on a defective product. So now Im left with about $2000.00 worth of damages this time to my brand new refinished basement all at the hands of Whirlpool. I had to get another one of their heaters because they wouldnt even give me the money for the heater so I could buy a different kind. I will NEVER buy a Whirlpool product again and Id advise to anyone who will listen to spend a little extra to avoid this hassle!

My hot water tank wont stay lit. I replaced the heating element, and the thermo couple. It will light up now but it only stays on for about 10 minutes.

My mother-in-law purchased a Whirlpool refrigerator in 7/2010. It broke down the first time in August then consistently after that. We have had repair people out multiple times and the issue continues. I called Whirlpool and they said since it was purchased more than a year ago, it is not their problem. You would think that in all that time they would have found a way to repair or replace it. To make matters worse, we have had to call hospice in to care for my mother-in-law, all she wants is to get ice and water out of the door.

Whirlpool Refrigerator WRF736sdam13. Purchased from Lowe’s June 2015... freezing started in April 2019. Freezer bottom is not draining correctly and the bottom keeps freezing making it difficult to push door close. I have the extended warranty. This will be the 5th time on Monday, July 29 repair person will come out.I talked to Whirlpool and Lowe’s. The product cannot be considered a lemon because the problem continues to be “fixable” as stated from answering service when I reported the problem again. Customer service has been amazing up to this point. Anyone else have an issue with this model with the bottom freezing solid? Any suggestions?

We purchased a Whirlpool Cabrio washing machine on 3-18-16. In February of 2017 the washer died. I was bleaching my whites at the time so most of the clothes, whites fell apart because they sat in bleach and water for 2 days. I had to figure out how to get them out without getting bleach and water all over my clothes. I called whirlpool and they got someone to come fix it. The tech came and said we needed a new control panel. We waited 3 weeks for the panel. He came on 3-24-17. He put the part in. Took less than 10 min and said, All set. I went downstairs and put a few things in. I was a bit leery and the machine started. I went back upstairs and I hear beeping. I go back down and the machine is flashing again. I called the repair people they said, Unplug it for 10 min. It may reset itself. If it doesnt, call back. It didnt. I called back and wanted me to wait till the following week. I told her I had clothes in there.Someone came the next morning and said it needed a harness and they would order it. Well its the 28th and I havent heard anything. I have called whirlpool several times with no satisfaction. We had the machine less than a year and its been dead for 2 months. I am disabled. I have multiple sclerosis so every day is a new issue. I hate to put that in here but I want you to know what Im dealing with along with a dead washer. Any help you can offer would be appreciated.

Favorite feature is the double oven. Both ovens are separate self cleaning. Top oven smaller, perfect for a pizza, cookies, small stuff. Great features for entertains, multiple foods can bake at same time. Ceramic top easy to clean, boil overs cannot seep under anything. I have had this oven for over 10 yrs, minimal repairs.

Whirlpool Cabrio - Our washing machine just started leaking water with oil underneath. This would be our third repair since purchasing this machine but it doesnt sound like a repair is possible or worth it. Its too bad we cant go back to the old models. They definitely lasted longer with no problems. Companies should make the older models bigger and forget about the front loaders and newer models without the agitators. Too much shaking in the machine causes too many repairs!

Purchased the washer 11/26/12. Did not get extended warranty.... big mistake. By 12/1/13, control panel went out. Serviceman assessed ($100 service call). Quoted $495 to replace. ABSOLUTE JUNK! So very sad and angry that there is no recourse with Whirlpool.

I am getting numerous F1 codes on my Whirlpool Cabrio washing machine, Model #WTW6600SW2. By doing thorough research on this issue I can see the problem is in a known defective control board (part #W10130544). This part has even been replaced by Whirlpool with a new control board costing around $300 for just the part. After calling for repair service, two people (1 agent and 1 supervisor) refused to acknowledge any known issues with this part and further refused to any type of repair or replacement of the part. It is impossible for anyone in that position to not have knowledge of this problem. Simply look on the internet for a countless number of people with this very same complaint. Even though my washer is eight years old it has had very little use. There are only two grown adults in this household and the machine has never been abused or overused. It still looks new. Whirlpool should be honest and responsible when dealing with this type of problem. They should agree to pay for the part and repair service... at the very least they should agree to pay for the part.

We bought the Whirlpool Gold series side-by-side about 2 years ago with an ice maker in the door and with this design, the ice bucket is on the inside of the door, which we thought was a very clever design, taking up less freezer space. Well, to remove the ice bucket, we had to use a blow dryer because even though you press the button which is supposed to disengage the bucket from the door, it has always been frozen onto the base.Then we started having issues of water leaking from the ice maker. It turns out, that the lever that controls the chute was broken. We called a certified Whirlpool technician to come out to fix the ice maker dispenser lever. Well as it turns out, it cannot be fixed. It is a sealed in the door unit and to fix it, we have to replace the door, a repair estimate for door and labor is approximately $800. That is absurd.I contacted Whirlpool and was told that my refrigerator is out of warranty and that there is not an option to repair the dispenser. There is nothing we can do. I said that according to the repairman, we are not the first to report this problem. When I contacted Whirlpool I was told there is no recall for this item. We purchased the Whirlpool based on the reputation that it has had in the past and the good product we have in a Maytag (which is associated with Whirlpool) dishwasher. Well, never again are we going to purchase a Whirlpool or any of its subsidiaries products. I have read so many unhappy customers here that I cannot believe that Whirlpool continues to make such inferior products or designs.

I purchased my Whirlpool refrigerator from Whirlpool guest system (online) in 2010 for around $1,160. Recently, it stopped dispensing water from the dispenser. I called the Whirlpool certified A&E serviceman to repair the dispenser. He concluded that the water line is frozen inside the door. He also stated that such issues with the door shouldnt happen for at least 10 years. He gave me a bill of $920 to replace the door. I called Whirlpool and they declined to pay for the repair as it is out of warranty. I feel that they sold me a faulty refrigerator and they should pay for this expensive repair. With $920, I can probably pay for a new refrigerator (not Whirlpool, of course). I am completely disappointed by Whirlpools customer service and poor quality of their product. This company, I believe, is more interested in selling crappy products, make profit and not provide good customer service. Shame on you!

My Whirlpool Cabrio WTW7800 was bought 1 and 1/2 years ago. The lid is glass with a plastic edge. The plastic part of the lid next to the glass and hinge is cracking causing the glass to stick up. It is cracked from the top of the lid toward the base if the lid were closed. The only way this could happen if it werent a manufacturer defect would be if someone were to get inside of the washer with the lid locked and try to push up to get out right at the hinges. I have noticed several other complaints of the same problem on this website with the same model. Clearly this is a manufacturer defect. I am on the phone with Whirlpool now.

We bought Whirlpool Frontloader Washing Machine not over 1 month ago and it started to malfunction showing Ed1 error on its display. We contacted the service center and it was taking too long to have a visit from a technician. Then the technician, who also installed the unit came and checked the unit. He called someone from corporate office or from support team to ask what is error code Ed1 and overheard over the phone that this is a known issue on the brand. The technician said it is possible that unit will be replaced or only the motor. I contacted the brand support thru Messenger and requested to have the unit replaced, because again, the unit is not over 1mo old.I was advised it is not possible as replacement of unit is only applicable when the issue happened within seven days of delivery. STUPID ISNT? Policy is something unworthy for a product that is over 30k. And again, unit started to malfunction not over a month after it was first used. I would say we pretty much took care of the unit, we only use it twice a week. Placed it where it was perfect to put. Followed every advice given to us by the technician who installed it but still, it malfunctioned a few weeks after we started to use it. I am ashamed of the brand itself, we should have chosen Panasonic or Samsung instead not a dumb brand like Whirlpool. I certainly do not recommend the brand for a washing machine unit. Frontloader is a crap.

After having an expensive front loader (ugh) we purchased the Whirlpool Cabrio top loader (wow)! Best washer ever owned, wouldn’t trade it for any on the market! It has been as great and problem free as the front loader was terrible with cleaning and smell.

Weve owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.

I have a Whirlpool dryer for about 8 years. The lint catcher has some holes so I called the 1800 phone no. that I got from the dryer and order the part. That happened in May 18 - I pay for it. I have been told that I will receive the part in 5-7 days. Today, Aug. 27, I called see what really happen with my part. Well I have been transferred from a department to another. I waited over an hour on the phone. No employee can find my order in the system and hey keep on telling me that I did not order! In the end, the order have been found. They told me that the part has been in the back order and I will receive it on 9/12/2014 - 3 weeks away adding up to 4 mo since I order and my credit card was charged. I cancelled the order> I really do not want to deal with Whirlpool ever again. I am happy to pay for a new dryer - some other brand and put in the garbage the Whirlpool - for a lint catcher and bad customer service.

Model ED5PVEXWS14/Whirlpool Stainless Steel side-by-side refrigerator purchased from Lowes: My wife and I purchased this refrigerator from Lowes as a part of a kitchen renovation project. It was delivered by Lowes and worked great. The shelving cracked at the back as other owners experienced, but I blamed that on kids and was fine with ordering replacement parts online. Fast forward to the present and a year later, everything is working fine. Out of the blue it quit cooling or freezing on 6/12/13. I thought it was a capacitor problem, but since we purchased the refrigerator on 4/28/12, we decided to have a repairman come out and check. When he accessed it, he found that the compressor was bad. He stated every once in while you get a fridge with a bad compressor. He also said I just happened to have the particular refrigerator he sees frequently. I normally buy all Whirlpool products - microwaves, washer and dryer, dishwasher, my old refrigerator (still working at my relatives house), and my daughters college fridge. This is the first time I have experienced something of this nature with a Whirlpool product and hope I can work out a resolution with them or Lowes.

I have a Whirlpool Cabrio WTW5640XW and I was able to get the belt back onto the pulley, about a month back and it ran, loudly, but it ran. Last week the belt popped off again and now the pulleys are screwed, so I probably won’t buy another motor (for the sake of the pulley). Ill get a front loaded Kenmore or something as I was never completely happy with how this thing washed and (didnt dry) our clothes.

I purchased this Whirlpool dishwasher from Sears on 3/25/2010. Then on 8/11/2012 the dishwasher completely failed to operate. I called for service and they checked it out and they found out that the control board had failed due to moisture getting into the electronic components. They replaced the control board & control panel and the dishwasher has worked until today (2/08/2014) - 17 months, and now exhibits the same problem. The original repair costs including labor was over $400. Not really acceptable and demonstrates very poor quality control and design @ Whirlpool. As of now, I am considering whether to purchase a new machine (obviously neither a Whirlpool or Sears product). As part of the original service the soap dispenser also failed and had to be replaced. I believe Whirlpool should be responsible for some of the repair costs.

I purchased a fridge from them a little over a year ago. First and LAST EVER. The freezer door started to sag and when I called them I was told my warranty expired a month ago. Had a Whirlpool service person look at it and told me that the cost is $110 plus $45. I said that is fine. They scheduled another appointment but I received a call 12 minutes before the time expired (as you know they say in the afternoon and no exact time and they said between 2 and 4:30) and the guy asked me what is wrong with the fridge. I told him that someone took a look at it a week prior but I had to go through the whole thing. Then he said that they dont have the part and I have to wait for a week. This was a Saturday before Xmas and waited all afternoon to be told that was very upsetting. Any how I called customer service and spoke with a Michelle. She said she is going to try and find out if she can waive the additional service fee, arrange the time and will comp the parts (around $15). After 45 minutes on the phone I had to jump off for a business call so Michelle said she will email me and I gave her my email.Few hours passed and no email. When I called back the idiot that answered the phone kept saying that the warranty is out and I need to call another number so I asked for a supervisor. I was on hold for 11 minutes then I was hung up on. I called again and asked for a supervisor. Spoke with Benjamin (Opt# **), he said that Michelle notes did not state anything about help in possibly waiving anything and that I refused the parts. I was furious. What a LIE. Long story short he said they cant waive anything and I should call the scheduling number for any help. I asked to speak to Michelle and guess what the answer was... SHE IS BUSY. What the hell. The service is well below zero as well as the quality of the product. I am going to send a letter to the office of President (Jeff Fettig) Whirlpool Corp. 2000 North M-63, Benton Harbor, Michigan 49022-2692. It is so sad when corporation are so big that little people who buy their products dont mean much to them.

I called Whirlpool to have my dishwasher and fridge fixed. I knew exactly what was wrong with my fridge. I asked how much it would cost and was told $129.99. I asked why so much. I was told that it included the labor and service charge. I asked if I would need to pay for both units if I did it the same day. She said that the company provided a 30-dollar discount. I decided to only service the fridge at this time. I spent the entire day today, waiting for the service person to come. And when he showed up, I told him that the fridge needed a computer board. He then started telling me that it would cost $200 for labor. I explain that I was told that it should be $129.99 for service call and labor. And he said, No lady, its $70 for the service call and labor is $200. I then called Whirlpool where I spoke to multiple people within a forty-minute call to explain that this is absolutely wrong and that I am not going to pay for the service call. I then spoke to a Niki (3544) who is supposed to be a manager, who basically said my problem now is with the service company, not with Whirlpool and that there is nothing they can do even if they misquoted me. I agreed to pay $129.99 for service and labor, not an $70 service plus labor. I am so upset because I have been a client of Whirlpool for ten years. I have called for service on multiple items in my home, and I have never had a problem. This is so outrageous. I absolutely expect Whirlpool to rectify this mistake. I am also going to report this matter to the BBB and to Fox News. Whirlpool representatives should be able to provide a quote for one thing, and then when the service comes to your home, its a different amount.

We purchased a Whirlpool refrigerator because of the brand in August of 2011. Its December 2012, the entire door needs to be replaced. It appears the cost will be as much as the original $750 investment! We called Whirlpool expecting they would stand behind their brand after hardly 18 months, but no ... It is clearly a defective door to begin with.

I guess I am in the lucky group because my washer lasted about 3 years before the problems started. The latest is the lid lock light flashing, the machine doesnt go through full cycle but stops in the middle, doesnt spin and drain. Even before that the clothes didnt come out clean. The repairman said that this product is basically disposable and it makes more sense to buy a new washer than to invest in fixing this one because something else will break next.My old White Westinghouse lasted 18 years without one problem, Im sorry I wanted something new. What a pity that companies nowadays sell junk and the consumer has nowhere to go with a complaint. Im wondering if someone has the name and the address of the CEO of Whirlpool, I would like to ship that piece of junk to where it came from... it would be funny if other customers did the same. And I agree with other posts that class action suit would be in order... too bad nobody started it yet. I wish I had read the reviews before I made the purchase but at least I know now to stay away from all Whirlpool products and do whatever I can to prevent other people from making the same mistake I did.

We purchased an over-the-range microwave in 2005 Model No. MH1141XMQ-1 Serial No. TRS1112979. It has worked fine however, within a year, the grill cracked. It was not covered so we paid for a new one. A few months ago, I noticed a crack near the top of the door by the handle and then a couple of weeks ago, a huge chunk broke off the bottom of the door.

I purchased a Whirlpool Slide in Range Model WEG750HOHZ on March 23, 2019. After 7 days the oven would start on its own. I contacted Whirlpool Safety Team and they scheduled a service call. The following week the service company came out to tell me the computer that runs the oven needs to be replaced. Yet another week goes by to find out that they are still waiting on parts to come in. I should have demanded a full replacement oven. After spending nearly $2000 on an oven I can’t even use. Will never buy a Whirlpool product again.

Purchased this French door fridge with the freezer on the bottom in September 2017. Started having problems shortly after with the freezer not auto defrosting/ice damming on the evaporator unit in the freezer unit, which caused the fridge to warm up and food to spoil. Service came out several times and ultimately replaced the Jazz board 3 times, 2 harnesses in freezer, 1 Heater and the evaporator fan motor, with the same problem happening after a few weeks. Requested a replacement after the 3rd visit, but Whirlpool refused to back up their product. Sent service a few more times to no avail. Demanded a replacement once again. They sent a new service company out 15 months after our original purchase and they FINALLY deemed it non-repairable and are FINALLY going to replace it (turned out to be a broken wire inside the walls of the fridge, likely was like that upon delivery). So now we will have been put out for a total of 16 months for a fridge that cost >$1000. If Im spending that on an appliance I expect it to work properly or else be fixed/replaced in a TIMELY fashion. And the best part: they refuse to compensate us for any of the food that was lost due to a faulty product and very poor customer service! That was a lot of money lost because of their incompetence. If they had just replaced the broken appliance in the first place I would have been satisfied. But since they refused to do anything beneficial to remedy the situation, I will NEVER buy another Whirlpool appliance again. And add in the inconvenience of scheduling a time to be home for multiple visits to greet the repairman. Oh yeah, plus our time wasted defrosting our frost-free fridge with a blow dryer to buy us time until it got repaired. Buyer beware!

Called 8/24/15 - spoke with representative about our two year old washer. Nothing Whirlpool can or will do.They have no other complaints about rust inside the lid and inside rim at bleach dispenser nor chipping of paint from lid. When asking the Whirlpool representative about the rust, he assured us there were no other complaints.This is hard to believe since our recent research clearly shows that other brands have had to replace tops due to rust. As for clothes not cleaning, no response to this issue. Whirlpool has not trained salespersons and therefore at the mercy of Lowes hard sales tactics and we were very delinquent in researching numerous complaints before purchasing Whirlpool Cabrio Platinum Model WTW8240YWD - Ranked lowest possible from ConsumerAffairs with hundreds of complaints. Whirlpool should be ashamed of product - clothes do not come clean, there is no soak cycle, no way to open mid cycle without losing all water, washer smells horribly, must be cleaned - are you kidding? Who cleans the washer that is supposed to clean clothes with a special cleaner?? We understand safety issues of water in open machine, wonder if Whirlpool understands the need to have a soak feature to clean clothes. Undereducated buyers like us and the totally undereducated salesperson at Lowes were obviously a horrible combination. It was all about sales for them. No one mentioned and we had no clue that the huge drum would not clean clothes even using less water than a traditional machine. We thought platinum meant a high quality machine. It clearly was a cleverly used buzz word for sales not a premier cleaning machine. Never, never, never purchasing Whirpool anything again. Wonder if Whirlpool cares, if they read the ConsumerAffairs reports, if they respond. Our hard-earned money is wasted. Our clothes are dirty, the washer smells, and the top is rusting out!

In 2012 we purchased a Whirlpool Nu40T61-403 water heater from Lowes that I installed due to us not being able to afford a plumber. I have since become a plumber. This morning while attempting to shower I noticed that the water was lukewarm with the shower valve turned all the way to hot. I got dressed and inspected the heater. I began to diagnose the problem. Pilot was out and Gas control valve signal light was off. Lit the pilot and it appeared to be functioning normally. My first thought was the thermopile had failed but seeing the pilot stayed lit this proved to not be the case. I was extremely relieved at that point. Turned the temperature control knob to high and the burner kicked on. At first it appeared to be functioning fine. But within about 20 seconds I began to hear detonations within the sealed combustion chamber.

Mid-sized, mid-range dishwasher. It is noisy, not quiet at all, and we must speak quite loud over it if we want to be heard. The wash cycle is quite long... not really a water saver.

Had one double wall oven lasted 15 years with just about no problems until the control panel broke and could not be fixed. Bought another just like it and it is having problems after 6 months. Light wont work. Turn on from the control panel and the time does not work.

Bought a Whirlpool French Door, Bottom freezer mount appliance from Lowes in Jan 2014. Model WRF990SLAM00. Jan 2015 the freezer part stopped working. Whirlpool approved repairman came and knew exactly the problem because he was aware of this being a consistent issue with Whirlpools. He contacted Whirlpool and they quickly agreed to send repair kit for FREE. Took 2 wks for parts to arrive, and neglected to send along required tool/gauges for repair to occur. I called Whirlpool C.S. and they claimed they knew nothing and said our fridge was on no problem list. I had repairman call Whirlpool and they claimed appropriate tool/gauges are no longer available! This fridge is only 1 year old!!! Now we are completely ignored. Whirlpool will not even talk to us about help of any kind. HORRIBLE customer service!!! Crappy appliance! After thinking our Whirlpool appliances were a good investment, I will NEVER EVER BUY WHIRLPOOL AGAIN!!!

I own a Whirlpool Cabrio washer, model #WTW7800XWO. The lid to the washer has completely detached for lack of a better word. It literally blew-off during the spin cycle and is hanging on by one hinge. My husband is disabled and I have had to go without using the washer for several days, waiting on a repair person not to mention the expense that will be incurred.This was a very potentially dangerous situation. My washer is barely older than one year. To add insult to injury, when I contacted the customer service department, I was told I would have to purchase and replace the lid or pay $299.00 for warranty insurance to have it covered because this is not considered a Quality Control issue.The service person has told me that both hinges and the lid will have to be ordered and replaced, leaving me without a washer for several more days. No one has been able to tell me why this happened. I fear this happening again after repair and do not feel safe with this washer. I would appreciate a response as soon as possible.

Bought a model wdt730pahz in Nov 2017. Up until recently it ran fine and we were very happy. Some folks have reported that the soap dispenser door gets stuck. Same here. In our case we found, when using those detergent pods, to make sure that they are pushed all the way into the dispenser before you close the lid, or the lid jams. Other than that, the dishwasher got the dishes nice and clean. However, after just two years of using it maybe 3 times a week (there are only 2 of us) the motor died. Youd think a new motor ought to survive at least 500 cycles. Anyway, parts and labor was quoted at nearly $400. Debating whether to fix or replace the dishwasher. Might try ordering a motor and pump and replacing it myself.

Every washer Ive ever had has just a spin. Why dont these new washers? If the washer is un-level why would you add more water? They need a spin cycle to drain the water out of it. No more rinse and spin just a spin. Very aggravated.

I have had this Whirlpool Cabrio washer for 4 years. I had to rebuild the drive unit once and now the control board is bad. If I didnt do my own repairs I would have spent well over the cost of the washer in the 4 years I have owned it. This is the worst washer on the market. Not to mention Whirlpool support will not work with you at all. DO NOT BUY THIS PRODUCT.

We bought our Whirlpool refrigerator model # WRT318FZDB02 July of 2019. We liked it very much. The beginning of January 2022 we started having issues with things freezing. A few days later nothing got cold. The appliance technician that checked it out said our seals on the compressor were bad and needed a new one. He told us we were better off buying a new refrigerator. I contacted Whirlpool support and they told me the same thing. Our previous refrigerator lasted over 30 years!! I would think Whirlpool would make their refrigerators last longer than 2 1/2 years!!

Cabrio washing machine - I have had the exact same problems as all of the above... lid locks occasionally ... after many frustrating tries. I am ready to pick up this stupid washing machine and pitch it in the junk pile! Soap on clothes so I have to redo ... except many times it takes forever to get the stupid machine to restart... Most times I end up rinsing things by hand in the sink. We are constantly itchy from soap residue. My clothes do not come out clean. Especially the towels. Clothes are not spun out as much as they should be... Have been doing it over again by hand many times... which is not good because They still have way too much water in them and it takes 2 -3 Times longer to dry them! I am so disappointed in this set. I always thought Whirlpool was a great brand but, sadly, I was terribly mistaken. Never again. Finally got someone to say they have to replace all the controls. They say they will send parts but I have to pay someone to change it out... sounds like they admit there is a problem but will not accept full responsibility for it. I did not make the item so why do I have to pay to have it fixed? I believe they should issue a recall and make all of us believers in them again. I guess its my fault for buying their product? So... doesnt clean, spin, rinse, lock and has a bad odor... not a great product, is it?

About five years ago, I purchased a top load Whirlpool Cabrio washer and matching dryer. For the past couple of years or so, this washer gets out of balance every spin cycle. It sounds like a mac truck running through my house. At this time, I do not have $300-$400 to buy a warranty when I feel that this problem is so widespread (via internet complaints) that Whirlpool should fix this problem. I replaced a perfectly working 13-year old Maytag washer simply because my dryer went out. I have contacted customer service with no results. I recommended this washer to my neighbor about a couple of years ago and now I am sorry I did. Little did I know that three years in there would have to be a repair. As you know, this isnt a bottom of the line cheap washer, therefore, I wouldnt expect it would be acting like one after this period of time. I asked Dave who at Whirlpool cared and basically, he had no answer. I told him that I would expect a company as large as Whirlpool to have people who have the job of searching the internet to see what people are saying about the company and if they did, they would know this was a problem with these washers and would initiate some sort of recall. This is such a bone of contention at my house that I wish the thing would just die so I had to go buy another (and trust me it wont be a Whirlpool). But rather, I get to listen to my washer thrust throughout my house every load I do.

I hate hate hate this Whirlpool Washer WTW5000DW1! To put it nicely. This is my first washer without traditional agitator and the sensing feature. I will never again buy a High Efficiency Washer with these features. It constantly gets stuck on sensing! We rearrange the load over and over and it still does not want to work. I have researched the online videos and this is a common problem. I wish I had researched prior to buying this type of machine.

I purchased a Whirlpool Gold top freezer refrigerator (G2IXEFMWQ03) in May 2011. Six months later, the freezer began to collect frost and eventually clogged the refrigerator port from freezer. Since cold air from the freezer was not going to fridge, I had to turn down the refrigerator temp to lowest setting. I had a service person come out and replace Adaptive Defrost Control under warranty - it would have cost me around $250. Now roughly 12 months after repair, the defrost issue is back. The part cost me $175, and that is if I install it myself. I called and mailed Whirlpool which was a waste of time. This is the last Whirlpool I plan to purchase. For the same issue to occur in this short time span, it has engineering flaw written all over it.

Since May 3, 2016, five servicemen have failed to repair my Whirlpool refrigerator (WRF560SEYM), which is less than 2 yrs old. One trainee from A&E Factory Service had the nerve to reinstall broken parts. I have been completely without refrigeration for the past 48 hrs only to learn that the repairman scheduled for tomorrow has been cancelled because AIG warranty has not approved his visit. Further investigation reveals that the parts were never ordered, pending approval from AIG. Whirlpool cant help me because AIG has not declared the appliance unfixable. Hhgregg cannot help. I have spent countless hours on the phone on hold & wasted hundreds of dollars on spoiled food. Dont trust Whirlpool. Theyre not the company they once were. Their warranties arent worth the paper theyre printed on. Buyer beware!

Purchased 11-02-2016. This Whirlpool/Kenmore dishwasher is falling apart. Top rack wheels are totally broken, ordered parts 4 times, gave up. Now they are held together by gorilla glue. I have gone through 3 gray plastic end caps for the top rack runners. Now one is contained by a plastic slip tie. Last week it started leaking. Sears was totally useless. Whirlpool keeps sending me back to them. Now, I have to go buy another new dishwasher. It will not be a Whirlpool. Next time getting the extended warranty.

My Duet Sport washer drum is damaged due to the poor quality of the bearings. I replaced the Whirlpool Duet Front Loader Washer Bearing & Seal Kit W10253866, W10253856 but because the bearings were damaged the drum is also damaged. When I opened the rear panel of the washer the bearings had literally come apart and bearings fell out. All of the floor and the oil/grease was everywhere. I replaced the bearings but it didnt matter because the drum is warped. Priced the drum and it is nearly $400.00 to replace the assembly. The cost of the drum assembly is about half the cost of a new washer. I will never buy another Whirlpool product again. Just a shame that the cost of a replacement drum is so high. What caused the bearings to just explode and damage the drum. What did I do to cause this? Absolutely nothing. I have since discovered that this is has happened to scores of people with this same washer.

Bought a standard 18 cubic foot top mount Whirlpool when moving into my first apt. The refrigerator cost a little over $500.00, is spacious and energy efficient. No ice and water in doors and no chip boards for any controls but still working perfectly. It is now 30 years old and never even serviced. When buying appliances get basic, do the job units and nothing with chip boards. They are still sold today and the fridge I have costs less now.

I purchased the machine December of 2010 from Lowes along with the matching dryer. I also purchased an extended warranty. A year ago July the lid on the washer broke at the hinges. I contacted the warranty provider and was told that the repair would not be covered under warranty and the damage was operator error. I purchased a new lid for approx. $250. One year later the replacement lid broke in the same location. I have tried to get a response from Whirlpool no response. I contacted Parts Select and inquired about changes that should have been made to correct the lids. He was not aware of any changes but did advise that the part had a new number which he indicated probably meant a design change. I ordered a new lid just under $250. New machines have a metal frame around the glass instead of the plastic frame which keeps failing. The springs that hold the lid in the upright position are so stiff I can hardly move them by hand. I am very disappointed in Whirlpool quality and consumer support. I will not purchase any more Whirlpool products.

Purchased a double wall oven and had it for 13 months. Used it this past Christmas and for the first time used the self cleaning mode. After an hour the power went out and now the oven is dead. Whirlpool service sent me to a local repair company and they want $70 to come out and look at the oven. This seems like a huge problem based on all of the feedback on the web. This is an obvious lemon and Im going to talk all over social media about the poor quality of this product.

We bought the dishwasher as part of our major kitchen remodel. After 1 year, 10 months of successful operation, the wash motor failed. We are now faced with paying about 1/3 of the cost of a new unit, after less than 2 years. I dont expect new appliances to last forever, but less than 2 years is ridiculous. I would definitely not recommend this product to anyone.

I have bought two Whirlpool water heaters and with each one have had the same problem: the pilot light will not stay on. I have to continually turn the pilot light on each day. I have replaced the entire flame/pilot/thermal couple assembly several times. Each time I use the unit, it works for about 2 weeks, then Im back to turning on the pilot light every day. Im convinced that there is an inherent design flaw that Whirlpool should be forced to deal with. It seems that this should be a fraud case to sell a known, documented, defective product. Shame on you Whirlpool! Its obvious that its all about the money! Band all Whirlpool water heater products!

We bought a brand new basic refrigerator, freezer on top, no frills, no ice maker, no water dispenser (model #WRT359SFYB) in Dec. 2011. For months, things on the bottom shelf of the fridge would freeze. The more we turn the control dial down, the more things would freeze. Finally, everything stopped freezing, including everything in the freezer. After having to throw everything out, we called for service. One year and 4 months out from our purchase date and without an extended warranty, we were offered no help. The repairman said that we had a leak as a result of poor manufacturing and there was no refrigerant left. He filled it but said he needed to check with Whirlpool to see if they would cover the repairs. It turns out they wont. I called them myself and spoke with a manager who offered no options at all, other than paying more than the price of the fridge to have it repaired. I asked if they were okay with their product having such a short life, filling landfills and causing such problems for their customers to which she replied that they are man-made and have no life expectancy. Crazy! For a manufacturer of large, costly appliances, one would think they would stand behind their product more. She also said that she would file my complaint and would have let me know if there was a recall on the fridge or any of its parts. It appears to me that others have had similar complaints. I wonder what warrants a recall. I will never buy Whirlpool again.

I just bought a Whirlpool Cabrio Washer WTW8800YC1 yesterday (1/19/14) delivered today. First load never finished, kept getting error of F51, which I looked up and its a sensor. I looked up the review on this washer and it seems to be the census that this washer is POS. Im having the store pick it up and refunding my money. My old washer is 20 years old and never had an issue with it. We just wanted a more efficient washer. Thank Goodness I didnt have the store haul it away.

I bought this Whirlpool Cabrio Washer 3 years ago. Yesterday will be my last repair. I installed a new tub (bearing failed have to buy a full tub to replace), new suspension rods and a new stator and rotor (cracked). Last year I replaced a drain pump twice, and a computer board. All of these repairs since I purchased this washer have cost me well over $900 for a $1400 machine. I dont mind replacing a pump every few years but these larger failures are unacceptable. We have moved back to Kenmore on some new appliances we purchased this year as result of trouble with Whirlpool. Whirlpool should send out a recall on the suspension rods; the existing ones seize at the top and stop functioning causing the tub to shake excessively. This led to the cracked motor (rotor cracked).

Another person with problems called this a giant Whirlpool paperweight and he is so right! I received delivery of a Cabrio WTW7800XW3 washer on December 17, 2011. I had an issue (stopped in the middle of the cycle and flashed the letter “F” on the control panel) with it on January 2nd. I called and scheduled service. I had unplugged the machine and a few days later I replugged it and it started to work, so I cancelled the service call. In March, the problem started again. It just adds a little bit of water and then stops. Since then I have had repairmen out 6 times with 8 new parts installed and the washer still doesnt work. Now, the control panel won’t work. Whirlpool refuses to replace the machine. The repairman says these are the worst machines (any of the ones that are top load and have a clear top) he has ever seen and that I should buy an extended warranty. He says the bearings in the tub wear out among other things. On one of the repair visits, the serviceman found a chewed up pair of baby pajama pants. The machine makes a really loud noise like a jet engine taking off whenever it spins and the clothes are not clean. Whirlpool says that the warranty does not cover replacement of a defective machine. I have since researched the machine and have discovered that there have been problems with this line of machine for years. So, why are they still selling them? I am hoping for a class action suit. The company should stand by their products. I will never purchase a Whirlpool (or any other brand manufactured by Whirlpool) product again. I have had the machine for 4 months and it has been usable for about 2 of them.

We started noticing pools of water on the floor on the left side of the freezer. We would then open up the drawer and it was covered in ice. The water was not noticed until the morning so it has caused damage to the floor and molding in our house that was built in 2012. I called the repair company that I used to have my Whirlpool oven fixed (broke twice). That is when the manager gave me the lowdown on what has been happening with this fridge. He told me to call Whirlpool and have them pay for the repair and part and to research online, that it is a design flaw with the freezer and the p-trap and draining under the ice maker being not efficient.I called Whirlpool and complained. All of my appliances are Whirlpool and I spoke to a Supervisor. They only would not agree to pay for the repair and only will pay for the part (which is only $27.00). This fridge is 15 months old and I am irate at the lack of customer loyalty from Whirlpool. They responded the exact same way when my oven broke a month out of warranty. I will never buy another Whirlpool appliance again, and would like buyers to be aware before they buy an almost $2,000 fridge.

Bought a whirlpool refrigerator in 2015, have had both handles replaced 3 times, the bottom pieces of the handles are made of plastic and they crack. We had to take them to a metal fabricator and have them replaced with metal to keep them from breaking. Lowes and whirlpool know of this problem and they do nothing about it. Will not buy another whirlpool product. Very dissatisfied.

I bought a Whirlpool water heater not even 3 years ago, and I am already replacing parts; thermostat,thermocouple, and as of yet, no fix. We contacted Whirlpool, and they said that everything has been tried, and if the thermocouple doesnt fix it, well have to hire a plumber at our expense. Its kinda ridiculous. The water heater that we replaced, had been in the home for almost 17 years.This one didnt even make it to 4.

I purchased Whirlpool Washer WTW4815EW on December 29, 2015 for my tenants apartment and by October 7, 2016 it was not working. I called Whirlpool for service since the product is under warranty. The closest appointment was more than 2 weeks out. On the appointment date the technician called me and said he was on his way to my house which is more than 30 miles from my tenants apartment. The technician said he could not service the tenant area as that was a different group, so we rescheduled for a week later. A week later no one shows up, so I rescheduled yet again for November 3rd and drove myself to wait for the service person who was supposed to be there between 8 am to 12 PM. At 11:40 I saw there was a 10:36 am Whirlpool attempt to call me but no message was left. When I called back they told me the technician called in sick and they called at 7:30 (my iPhone indicated 10:36 am). Now they say someone will come on Saturday November 5th. It will be one month on November 8th with no working washer. While it is bad enough the washer stopped working in less than one year their service support is even worse than the product.

I bought one of the top of the line Maytag washers and was very disappointed. It only lasted about 5 years and had to be replaced. The dryer I bought at the same time is still working. It is 15 years old.

I purchased the Whirlpool touchscreen gas convection range and I do not recommend this product at all. The oven cannot operate without using the touchscreen to set the temperature and it has a mind of its own. Woke up in the middle of the night and the oven turned itself on to 550 broil. I called Whirlpool, they sent a tech out who replaced the touchscreen and the same problem is happening. Not engineered very well. The range would have been fine without the touchscreen, if only it had an old fashioned knob to set the temp. I do not recommend buying this appliance.

Broke within a year, company wouldnt back its product. Went out for another range, chose a different brand. Make sure you know the companys policy in case of breakdown. Sometimes, even though it might be an off brand, might turn out to be the option. Think outside your norm, listen to employee, other consumers. Just because its on sale doesnt mean it actually does its job.

We purchased this Whirlpool electric range model WFE361LVT on October 20th, 2011 and on November 26th, 2012, the oven stopped working. When the customer service agent answered my call (after being on hold for 21 minutes), she set up an appointment for a repair person to come out to look at it for $79. I cancelled the appointment and looked up the issue and the part number. After doing research, I saw that were not the only one with a problem with Whirlpool products and customer service. How sad that this is the best made in America company can do.

Whirlpool N50T91-403 purchased in Mar 12 had an error code 4. I knew the water heater had a safety installed in it when I was working on the plumbing and allowed it to drain the hot water side down to 16% of capacitance of 50 GL. After the plumbing issue was resolved, I saw the water heater had shut off (thermal protection) but the switch wasnt tripped as far as I could tell. Knowing small processors can only remember anything if they have power, I removed the Honeywell circuit board and with my multimeter probed all of the capacitors contacting them both (-) and (+) and in reverse order. Doing this forces the IC to forget its codes because they require a small amount of voltage to remember them, usually powered by a small capacitor. I reinstalled it and voila! Presto! It works again.

Cabrio Washer WTW6600SW1 - We purchased this washing machine back in January of 2007 and have had nothing but issues with it. We thought Whirlpool was an upstanding brand and weve found out otherwise. They havent stood behind their product or the issues we have had along with all the other people. There has been a Facebook page about the Famous F1 error code. We have had numerous other error codes we have had to pay to have someone come out to fix. We paid almost $700 for this machine and have had to pay out several hundred more dollars just in repairs. Not worth the money and the company doesnt deserve to be in business if they dont back their product. I get buying a warranty, but if they are same problem with so many machines, it sounds like a manufacturing defect to me.

In September 2011, we purchased a Cabrio Washer and Dryer. Both appliances are extremely inferior. My first complaint to Whirlpool was in reference to the dryer. It kept overheating to the point that you couldnt even touch the clothes. In doing research I found this was a common problem and in some cases, even caused fires. After finding this out and contacting Whirlpool to complain and see if there were any recalls, they indicated they knew nothing about the problem and recalls would have to come from their legal department. I asked to speak with someone in that department and was told that was not possible. We threw the machine away and purchased a new no frills dryer. Now the washer has totally died. It would make noises, lockup, not spin, not clean, etc. Basically all the complaints other consumers have listed. It is now on the curb and I will again have a purchase a new washer. The Whirlpool refrigerator I bought at the same time is a whole other story. Please do not buy Whirlpool. When contacted they show no empathy or concern about the inferiority of their products. There are only the 2 of us now and we do laundry one time a week. It amazes me how much money I am out between the initial purchases, repairs, and replacements. My daughter has also had the bad luck of purchasing Whirlpool appliances and is now experiencing the same problems. Get the word out to all of your friends to NEVER purchase Whirlpool. They are apparently only concerned with their profits and not making good products or caring about their consumers problems. I made a very expensive mistake and will never purchase their products again. I have made them aware that I would be placing my review on your website along with the other 1,690 complaints. I have all my documentation re purchases, repairs, replacements and emails sent to Whirlpool. Unfortunately I cannot document all the calls made to this company. Bottom line, Im very disappointed in the products and the lack of concern. Please do not purchase.

Fridge is over 20 years old. Definitely got money worth. Need to replace all appliances soon??? Which model next. So many models to choose. Love one with freezer on bottom.

I purchased my Whirlpool Double-Oven one year ago and couldnt wait to use my new oven. I was told it was so efficient because I could use the top oven for quick baking instead of heating the entire oven (plus I could set it at different temperature settings). About a month in, I cooked 2 pizzas side by side. The first one burnt to a crisp and the one right beside it was doughy on top and burnt on the bottom. Not thinking, I blamed the pizzas! I also blamed myself, thinking it was me not being used to the stove.A few weeks later, I baked cupcakes. About 15 minutes in, I smelled burning and the cupcakes were raw on top and burnt black on the bottom. I called Whirlpool and they sent a technician out and he replaced the circuit board/clock. Worked for a couple of weeks and then the burning began again. Called Whirlpool again - another technician came out and adjusted the temperature. Here I am again, had to call Whirlpool again.This stove has been so inconsistent and Im so tired of wasting food because of this stove. My 4-year old Whirlpool dryer also went out last week so needless to say, Im not very fond of Whirlpool right now! If you are planning on buying a Whirlpool product, buyer beware and I hope you have a lot of patience...

Whirlpool Cabrio Purchased 12-7-2012 - what a piece of junk. Does not get clothes clean, rarely does she even spin out properly. Called because it kept walking across the basement floor. Informed that was the owners responsibility, not the store (Feidens in Latham). Always had good luck with them, bought all my appliances from them. Now I heard a loud bang and she threw up - water everywhere. What a mess.Had purchased special patio block at Home Depot to even her out and every time I used it which was not too often, it acted like the space shuttle ready to head down the runway! Not too happy with Feidens attitude with regard to this purchase. Not going to call them to fix it. Not an ready to pay to listen to their guff again. Expensive machine never worked well since it got here. I always wished for a Whirlpool, be careful what you wish for! Junk, nothing but junk. Only 3 years old and I only do laundry about every 3 or 4 weeks. Live alone, so she certainly was not overworked.

I purchased a house with Whirlpool products installed. The refrigerator wasnt too cold but working for the first 2 months. Then the ice maker stopped working, the freezer stopped working and now nothing works. I have been through 4 service calls, I repaired that took almost 2 hours and the refrigerator is still not working. I have spoken with numerous Whirlpool representatives and they were like robots with respect to their response. There is a chain that they adhere to and once you have spoken to an executive at their corporate office, no one else can help you. Now I am trying to reach that executive and there hasnt been a response. I havent been able to have food in my refrigerator for over 3 weeks and counting. Imagine, eating out for breakfast, lunch and dinner for this length of time. Christmas - no refrigerator, New Year - no refrigerator. A consumer who makes a purchase in good faith should not be put to this kind of agony while trying to remedy the situation. I dont know what happened to their customer service but it is nil. From my own personal experience and in my opinion, Whirlpool is not a company that cares about their customers, just their profits. I am at a loss . What are my options as a consumer?

Model WTW7600XOW, installed 12/9/2010. For about 4 months this washer has sounded like a jet plane when spinning. I called Whirlpool to see if it was recalled or what they recommended. They provided 2 repair places near me. The repair shops recommended buying a new washer since the repair is so costly. A 4 year old washer used by 2 people should have bearings that last more than 4 years.

Me and my wife bought a Whirlpool top load washer June 2011. Two months later the motor locked up and they repaired it; then the transmission started whining the next month. It was repaired. Now a bearing is going out all in the first seven months of ownership and they will not exchange washers, they just want to keep fixing this one until the warranty runs out. Whirlpool washers are a piece of junk and I will tell everybody not to buy anything Whirlpool.

I purchased this fridge in February 2015. In August, the handle on the fridge door broke. I called for a replacement on 8/7, on 9/14/15 I received it. It broke on 10/3/15 and had a replacement on 10/13/15. It broke again on 12/26/15. I called for a replacement. I should get it in 10 days. Obviously, there is a flaw in their design. What bothers me is that no one seems to care. I will hope I never have to buy a Whirlpool product again. And I will certainly discourage anyone I know who is thinking about buying their products. I purchased this product at Lowes and they did not care when I went to them.

I bought an American US Craftmaster water heater in October 2006. I have paid a plumber 3 different times to work on this and the pilot light will not stay lite. I used the replacement parts they sent, followed their technicians directions over the phone, etc. Nothing seems to work. Christmas was not pleasant at my house this year. I’m still taking cold showers.

We purchased Whirlpool Gold appliances because we thought that they had an excellent reputation? Wrong! Our Whirlpool refrigerator lining started cracking before the unit was 3 years old. Now its 7 years & cracks are so deep and there are so many of them, the refrigerator must be replaced. No help from Whirlpool when I called. Now remember, a refrigerator is supposed to last 14-17 years. 7 years is not acceptable!This is a known problem. If you Google refrigerator liner cracks Whirlpool youll see many of them. Unfortunately, Whirlpool will not accept responsibility for faulty design/manufacturing which leaves the consumer to be out of their hard-earned money. Before you ever buy a Whirlpool product, read the reviews and decide if Whirlpool not standing behind their products makes it worth it for you to buy them. I certainly dont recommend them! I also wish to tell you that a major crack was around the light housing and Whirlpool placed the light cover over it where it was concealed to the buyer. Youd never know it until the light cover would be removed for cleaning. Which wasnt easy to do since Whirlpool installed it with 2 sided sticky glue foam tape. Now thats really scum behavior!

The dishwasher is less than 2 years old, out of warranty, and will not start. The repairman said the problem is in the electronics. It would cost $500+ to repair.

I was very excited about the performance of the washer as far as reduced water usage and reduced electric usage. After about 6 months though, I couldnt figure out why a lot of clothes, sheets and drapes came out with streaks on them. Very expensive to replace! Of course, the business I bought them from tried to get me to buy all types of fixes that had nothing to do with the problem and therefore couldnt answer me why this was happening. I am not crazy about a lengthy lawsuit. I am crazy about hoping the washer dies so I can go back to a less fancy washer that did the job better than this expensive monster!

My elderly mother purchased a Whirlpool Washer Mode Number WTW4955HW1 in November 2020. The washer has had nothing but problems. It leaks, vibrates and moves on the floor. My mother called Home Depot to see what she needs to do, and they said once they deliver the product it is out of their hands. Had our first service call in May 2021 by an authorized service and he said they should sell this on eBay. It is a horrible product, he said there is nothing he can do. Had a second authorized service in June 2021 and they said we needed a new tub which they ordered, and he said this will take up to 2 months, they also said to do only small loads and only use the deep-water wash and deep water rinse. After the technician left the agitator now comes apart. Would not recommend this product to anyone and I would never buy anything at Home Depot because they do stand by the products they sell.

I bought this piece of junk heater (serial no. 0804T411536) from Lowes and had their contract plumber install it in or about 2008. Since that time, I have had nothing but trouble with it. It just doesnt stay lit. Every plumber who works on it tells me that they have numerous problems with them and they cannot repair them - the customer has to get the part from Whirlpool. And today the woman I talked to told me that I had to pay the shipping charges, which vary according to how quickly one wants hot water! I personally find that a true rip off. If you cant guarantee the product you put on the market, then dont put it out there. I will never buy another Whirlpool appliance or shop at Lowes!

Its a 25 side by side and though its a large refrigerator it seems small inside. That being said I would probably not buy a side by side again. I have always bought Whirlpool made appliances and have been always satisfied. I do not like refrigerators with the freezers on top.

I bought a Whirpool side by side model GSF26C5EXW00 on 4/24 from Lowes in Buford, It was delivered the next day.We followed all the start up directions. You know what a mildewy moldy towel smells like...Well that is what the water and ice smells and taste like coming out of the dispenser. I have had the technician to my house 6 times. the tap water taste good, the water coming out of the line leading to the refrigerator is good. Gee is must be something in the refrigerator! How many times do they have to come out before they actually do something about it? Like replace it or give me my money back.

10 years, no problems with our 25 cubic foot french door Whirlpool refrigerator. Ice maker is a solid performer, with nary an issue. Temperature controls work flawlessly. The black frame looks great in our kitchen with espresso color cabinets.

Whirlpool Washing machine Model WTW4800XQ1 - This machine ran fine for the first 6 months, even though my old machine took 40 minutes for a large load and this one takes an hour. Then, I had to call the repairman out and he said it was the fill valve. He didnt have one on the truck and said he should get it in within 3-5 days. Well a month later, I had to call Lowes again to find out what the problem was. They had him back out with the part within 2 days. Then, I had to call again. This time the repairman ran a test and found a bad spin motor, he had the part on truck. Third time to call and the machine is back to not spinning out properly. My old machine lasted over 14 years. Whats wrong with these new ones?

We bought this Whirlpool Cabrio Platinum washer 1/21/12. After less than 2 years of use, it now sounds like a jet plane taking off on the spin cycle. It is the first Whirlpool appliance I have ever bought and IT WILL MOST LIKELY be the last. After years of using and buying Kenmore appliances I fell for the salesman pitch that this was a better product. After spending $900 on this washer new, Im now told by 2 repair places that service your products that the repair cost for parts is$450 and then labor will total over $700. NOW to add insult to injury, this same machine now sells for $519 new.

I purchased this washer from Lowes 5 months ago. I did not purchase a store warranty. Started having problems 60 days later. I have to deal with a Whirlpool rep. The company is 150 miles away. They have been to my home 3 times to resolve the issue. They replaced an air trap. The problem... my clothes still wont spin dry!!!

I had to turn the gas off my water heater and when I tried to turn it back on, it refused. I called the number on the heater and somebody answered. The guy told me to take the pilot gas hose off to make sure there was gas in the line. I did this but after spending 1/2 hour putting the pipe back in, the pilot light did not go on. I called them back and they told me to push a white switch and hold it down for 10 seconds and retry. That didnt work either so they told me to call a repair man and gave me the phone number of a local plumber. Trying not to give up, I removed the pilot light pipe off and tried blowing and sucking on it. I couldnt get air through the pipe so I figure that somehow it was clogged. I tried taking the whole assembly off (there are 2 screws to remove) but couldnt get that out. I called Whirlpool again and asked for a manual to be sent over the internet but I couldnt open that either. The water heater is only 3 years old and already Ill be paying to repair it.

My $2000 Whirlpool oven broke after only 2 years. Whirlpool only stands by their product for 12 months because they have no faith in their own product. They want me now to reward them with more money to purchase a years warranty.

My Cabrio washer is 6 years old & has performed poorly from day 1. It does not clean properly so I have to rewash or wash clothes on a longer cycle (so much for energy efficient), it sounds like a plane taking off and has actually startled visitors, and it mysteriously forms sheets, towels & blankets in the shape of spare tire. This is the worst washer Ive ever bought.

I bought a Cabrio three years ago. Unless you wash everything on gentle and turn items with zipper inside out, it puts holes in everything. Then exactly one week after the warranty was up, it started giving an error code. I called the company and was told this was a common error and they would send someone to look at it for $150+. It would likely be another $300-$400 for parts and labor! I had someone else (not Whirlpool) come look at it and they said it was a bad computer that I should just replace the washer, because it would cost more than it was worth. So for two years, we have had to wait exactly 11 minutes for the washer to fault then restart it and repeat 3-6 times. It takes 2.5 hours to complete one cycle. If this is such a common error, why havent they fixed it or recalled the piece of junk?! Because they can make a lot more money this way! Three people I know have Cabrios and all have the same issue and all happened within a month of the warranty expiring. I am starting to think there is some sort of timer that makes it go bad just after the warranty expires on purpose. I will never buy another Whirlpool, Maytag, KitchenAid, Jenn-Air, or Amana (all the same company with different names).

I bought this Whirlpool french door, bottom freezer refrigerator for $2100. In 10 years I have replaced the compressor three (3) times. Bad design and a real piece of crap! I was told by Sears that all Bottom freezer Whirlpool refrigerators are made by Amana. That is why I bought the frig. Ive had wonderful experiences with Whirlpool and Amana product in the past, but this time their design is so flawed.

Have always loved Whirlpool. Like the silverware in the door. Doesnt take up space for other dishes. Cleans well and quiet. Trusted brand and would highly recommend Whirlpool. All of my appliances are Whirlpool, stove, refrigerator, washer and dryer. You might call me a diehard fan.

Atlanta Gas Light Company showed up at my door Saturday Jan 16, 2016 citing they needed to do maintenance on our meter. 20 minutes later, he came in and said we had a leak. He checked all of the furnaces and water heater, then zeroed in on my brand new Whirlpool Range (purchased 11/11/15) indicating it had a faulty control valve. This faulty and dangerous range was sold to me by Lowes and manufactured by Whirlpool and we had unknowingly been living with a gas leak for 2 1/2 months! Its notable that Atlanta Gas Light sends our contractors only every 3 years to test for gas leaks. I shudder to think what would have happened had they not done this. Ill never buy another Whirlpool anything. Model Number: WFG320M0BB0.

One year old Whirlpool gas oven/range w messed up control panel. Every brand new Whirlpool so far has broken or is messed up within first year of purchase. I am going to complain to BBB.

Not digital. Was supposed to be a quiet running machine but it really wasnt too quiet. Its cycles were well timed. Was supposed to be energy star certified, but I have to say that I felt it could have been more efficient. It was a new dishwasher in 2007, but we sold our house & moved since then & currently we have no dishwasher. :( If I had to choose, it would be a Whirlpool, GE, or LG. Easy to use even though not digital. Hot dry or air dry, plus several cycles to choose from. All easy to maneuver through. Standard size, fit under countertop, replacing an older one. I do have to say that it did stick out slightly farther than I would have liked. It was black & easy to clean. The buttons & knobs were black as well. It fit in well with our newly remodeled kitchen. It replaced an older dishwasher that had given out. The dish racks in it were spaced great & the wash ability was great - you didnt have to have an empty space in the middle of the racks which provided more space for dishes. It was also large enough on the bottom rack that I could fit pots & pans in it, even cookie sheets. Many dishwashers dont allow for this. The one thing I would have liked better is if the silverware rack was in the door, once again providing even more space in the rack for dishes.