I am excited that I found this site, putting it in Favorites! Using the advice from ConsumerReports, we purchased a Whirlpool Gold French door refrigerator model GI 6SDRXXY02. We were looking forward to the energy efficiency reported. I blamed the kids and my husband when the water started appearing on the floor by the refrigerator. After a while, I started investigating and I saw the sheets of ice that had formed in the bottom of the freezer. Several times, I removed the ice, only for it to form and start leaking on the floor weeks later. We discovered the drain was frozen and that during the defrost mode, water would freeze in the bottom, and once the ice was too high, the water would flow over the ice onto the floor. My husband has unloaded the freezer and defrosted the drain with a hair dryer several times. So sick of this!! We never received a recall notice and of course, the warranty is out. I wish we hadnt paid so much for this refrigerator. It would have been out by the curb months ago. We are in the middle of a kitchen remodel and getting new cabinets. I will have to dispose of this expensive refrigerator. UGH, money down the drain!! We wont buy a Whirlpool!!!

We bought an oven built in from IKEA - Whirlpool. It didnt work from the beginning. We called for a technician, who comes in the next day, took the defective part and ordered a new one. Took two weeks to arrive. Now I just found out that I will have to wait another week for somebody to come and install the replaced part. I am very disappointed with their way to serve me as a client. I explained to them that itd be nice if the technician it will come at the first hour in the morning ex. 9 am so I can go back to work after that. Which is not possible. The tech is more important than you as a customer. The technician will give you a 2 hours windows to arrive and after that who knows how long it will take the repair. So far I have this build-in-oven in the kitchen just for design, is not useful I doubt that it will be working soon. The lady who called me from Whirlpool Canada was giving me theyre the option in the manner or take or leave it.To be honest, I regret buying this oven, so far I havent used. Wasted my time trying to get them to be more efficient, but got the message from them that I dont matter. Never been treated so wrong by somebody who is working in customer service. The first call it was coming from a company which is located in Maple Ridge, BC phone number 604-466-5597 and when I insisted on having the repair being done asap they hung up on me. I asked for supervisor or a manager, and they told me they are not allowed to give any of those on the phone... Buying this oven was a mistake, trying to deal with them another mistake. I dont recommend to anybody this oven or dealing with Whirlpool Canada.

Im very frustrated. I bought a Whirlpool Refrigerator for nearly $1300 in Sept. 11. It is a side-by-side Model #ED5KVEXVL00. The refrigerator side started warming up to the point that we noticed. We put a thermometer inside to confirm; it went up to nearly 60 degrees. We tried cleaning any dust underneath from the coils and even unplugged it for a while. The compressor appears to be the potential problem. Sears is not sending a repair guy for 2 WEEKS (It is a hot July here in NY)!!!!We are saddened that Whirlpool says it is out of the one-year warranty - so now we are facing the choice of a large repair bill or buying a new refrigerator. What a waste of money... Its not even 2 years and it needs service or a dumpster. Shame on Whirlpool for not standing up for customers when clearly there is something wrong with this machine so close to the warranty and so new. Sears and Whirlpool - youve lost me as a future appliance customer!!! :(

We purchased a Whirlpool refrigerator on October 18, ‘11 in Viveks at Tambaram. Next day itself, 19th of October, 11, the door lock of the fridge is not working and the defrost light is also not working. Immediately we logged a complaint in Whirlpool customer care, which is in Chennai (mothers care). The engineer came and he removed the lock and he said, “Its a new model lock, we dont have any spare. We will raise an incident to Whirlpool and will replace with a week.” But almost one month over, today is the 21st of November, ‘11. We called the customer care office more than 10 times in this period, but we are not getting any response from them. Today, I spoke to one of the executive in the customer care Mr. R. and asked about the status. But he said we dont have that lock and he asked me the copy of the purchased bill of the refrigerator for replacing the unit. Really, its very poor customer service and I’m very much disappointed with Whirlpools product. We used Kelvinator for more than 11 years and we never had any problem. But with this Whirlpool product, within 2 days we faced these problems. Cooling coming out through the lock hole in the door of the refrigerator. Electricity consumption is more. No defrost happens automatically so far. Almost, it seems that the refrigerator may go down to critical condition. Request your intervention to resolve the issue as soon as possible.

Updated on 12/28/2020: I purchased a 28 cu. ft. side by side Whirlpool refrigerator less than 3 years ago (Feb. 18). The icemaker dispenser paddle quit working nearly a year ago and there are no replacement parts supported. Today the ice maker quit making ice. This is crap for a major appliance that youd expect to go twenty years or so. Very dissatisfied. Dont waste your money on this stuff.Original Review: I purchased a Whirlpool side by side refrigerator about 2-1/2 years ago, paid $1,800+ for it. Now two months ago the ice maker dispenser through the door quit working. I replaced the auger motor and that didnt help. Now the parts department says the actuator panels are no longer available. This is planned obsolescence to the Nth degree. No support for a major appliance less than 3 years old. Whirlpool SUCKS!!!

Purchased a $900 refrig, it broke 1yr & 1 week later. I fought to have this fixed since its out of the warranty period. After having to take off time of work for repair people to come. The repair guy made a disaster. Finally after much arguing I received a new refrig, same model. Well that last about a year & 1 1/2 then it started leaking underneath. I CANT use the icemaker or the water feature which I paid extra to have. What a piece of Junk. The people at Whirlpool will just say, Did you purchase a warranty? YOU SHOULDNT HAVE TO HAVE IT FIX WHEN ITS ONLY 2 YRS OLD!!!!!! They are so greedy, they make junk so that you spend more money on repairs or extended warranties. Whirlpool owners & mgrs see how you feel when it happens to you. KARMA. I will tell as many people as I can to stay away from Whirlpool. I will never purchase their products again.

We have a new home with a Whirlpool gold refrigerator that has been fixed twice in 3 years for not cooling adequately (over 45 degrees), a dishwasher that the mother board has gone out twice with 3 different service calls (repairman recommended trashing and buying a new one), microwave that is rusted out on inside door below glass, and washer with horrid smell if you dont wash with bleach weekly and dryer whose sensor doesnt sense anymore after 2 service calls!!! I cannot believe the poor customer service and lack of responsibility the company has taken on these not inexpensive products!! Like others on this post they will not acknowledge problems and tell me I should have bought extended warranty. I am so angry - there should be some sort of law that allows recourse for such bad behavior!

We had our microwave and stove delivered in October, 2015. We had 4 deliveries of the microwave. The first two were damaged, the third needed a new fan motor and the door was not straight. They wanted to send parts to fix but we could not see spending all that money for a brand new microwave to have parts put in. I complained a lot to both Whirlpool who would not replace it and ABC Warehouse who finally agreed to replace it with a brand new one. The 4th is good. (so far).Our stove has a flaw in the glass top, the drawer doesnt close properly, and there is a piece of metal sticking out from the lower right side of the oven door. ABC says they cannot do anything about it and Whirlpool says it is under a parts warranty so it has to be repaired. I even spoke to supervisor Kimberly at Whirlpool. Got same answer. We are very angry and disappointed. As I told the Kimberly, Whirlpool got every penny they asked for. We paid for brand new in perfect condition and got a stove that needs fixing. We will never recommend Whirlpool as a Company for appliances and based on all the negative reviews Ive read, neither will a lot of other people.

Whirpool WFW9550WW-00 Front Load Washer - Washer was purchased 08/09/12. No problems until 07/12/15 when washer stopped working mid-cycle. Motor control board needs to be replaced, actuator needs to be replaced. $500+ Our local appliance store suggested we call the Whirlpool customer relations number and ask for the parts to be sent free of charge. We would pay labor. They gave us the model number, serial number, the diagnostic info. Long story short, customer service told me she didnt know why I was told to contact them. They can not predict the life of a machine. Less than 3 years for this machine. 22 years for my old Kenmore. Our old Kenmore never had a problem, but we thought that we should replace it in 2012 in case something happened with old machine. WISH WE KEPT THE 22 YEAR OLD KENMORE.

I purchased a new home 1 year ago, our home came with Whirlpool Appliances. I was so excited because we were renter. The refrigerators after a year all of the LED lights have gone out, and the refrigerator make a very loud noise. I have called customers service several times. Their respond is, Sorry. It only has a 1 year warranty. The cost of the light would be over $500.00 dollar and that dont included labor. Dont even know the cost of fixing the loud noise. I just want people to be aware of Whirlpool appliances. After only 1 year of service it not going to work. Whirlpool will not fixed them. It sad we work hard to get a home and how will have to spend a fortune to get them fixed. Whirlpool you need to make better equipment. With is coming without home we were not giving an opportunity to buy an extended warranty.

We bought a duet washer and dryer about 3 1/2 years ago. In that time, we had many error codes that we had to research online and fix. We have replaced many things to date. However, this last code,F70, has really been the last straw. Basically you are better off buying a new washer and staying away from Whirlpool. We had a company tech come and diagnose the washer. This code says that its the interface board. The company has replace this board 3 times and the code is still coming up. They have basically replaced everything in our washer and the code remains the same. Nothing is fixing it. They have had Whirlpool-certified employees come in to look at the washer and are unable to fix it as well. They have been trying to fix it for 2 months. I called Whirlpool corporate office and they informed me that the company that we went with is not Whirlpool-certified, therefore the only thing they will do is either give us 15 % of our money back if we were to by a new washer, or we can have a certified dealer come out and diagnose it again. Well, that is just a waste of time. We already know whats wrong with it and would have to pay again to have it diagnosed or we totally loose a lot of money. I feel that Whirlpool really should stand behind their products, considering the price tags they have on them. They should last much longer than 3 1/2 years. I will not by another Whirlpool product again. Apparently, Whirlpool doesnt seem to care about loosing customers. I dont feel that they deserve any stars but it doesnt allow to pick a negative number.

Lets just say Im not surprised by all the negative reviews on here. Im just one of many in the fishbowl! Been without a fridge operating for 6 weeks and still waiting for action, been on the phone with them everyday and no resolution. Although the service technician/provider is also not cooperating but my word, they wont buy me a new fridge of course and only offer a simple 50$credit and nothing else. DONT BUY WHIRLPOOL. Have had nothing but troubles with 2 fridges now!!!

I purchase a suite of Whirlpool Kitchen Appliances April 2017. My range is the slide in model. The knobs are on the front of the stove top. I 4 months in I saw that the paint behind the plastic panel where the knobs are was chipping. Also, the gasket in the oven had some loose threads so I finally decided to call the warranty. Whirlpool paid for the gasket to be replaced but Customer service said the chipping was cosmetic and that only covered for 30 days. I am so disappointed in this range and Whirlpool. My stove looks very used after 10 months. I followed the instructions on what to clean it with and how to clean so I know its not me. The paint chipping is crazy! How as consumers do we deal with this? This Range was a cost over $2000! and they give me touch-up paint!I purchased Whirlpool because I researched prior to purchasing my appliances. I thought I was buying Quality, this is not quality! At Christmas I had a pot of potatoes boil over and the element circle on the glass top cam off with cleaning. This too is not covered because its cosmetic. Ironically, my old glass top Whirlpool range did the same thing. That why I got a new one! I guess it still works. Who cares how it looks... RIGHT? Well, I WAS a good Whirlpool customer. Not anymore! Do not purchase Whirlpool glass top ranges unless you want it to look worn out after less than one year. I have tried to post pictures but this wont let me paste them!

On 9/28/16 I purchased 4 new Whirlpool appliances from Orvilles Appliances in Buffalo NY. They were delivered on 11/9/16, the refrigerator was installed. The microwave, dishwasher, and range were not installed until Jan. as my kitchen was being remodeled. Both doors were dented; it took 3 months for Whirlpool to send new doors. After installation water began pouring all over, gallons of it; it took a month to get fixed. The microwave door has a large defect and the surface light does not work; it is still not fixed. Six months later it is still it fixed. I feel like I paid a lot of money for defective appliances. Whirlpool is truly a company that does not stand behind their products; they could care less about their customers. I will never ever do business with Whirlpool again. And Orvilles also refused to help; it was a mistake to shop there.

I am very unhappy with this Whirlpool refrigerator model# GX5FHDXVQ 04. I bought this model in October 2011. You have to push the left door to close it and if you dont then the fridge will stay open. I had a Whirlpool tech come to fix this door problem so this is what he told me: 1) You have to push the door in order to close it properly; 2) Before closing the left door, I should first open the right door (losing energy); 3) The gasket will break very fast; 4) Buy a three-year protection plan because you will have to use it; 5) The freezer is very uncomfortable. In the bottom drawer, you have to fit your stuff. If you put your freezer stuff in a drop higher, then you cant close the drawer, so I am losing space; 6) Sometimes when I fill up the fridge, I move the temperature to #5. After a day, the top shelf back stuff will freeze and the front stuff will stay on fridge temperature. Yesterday, 4-18-2012, for the second time, the freezer gets a sheet of ice. Repairman will repair it but who knows. This fridge looks to me like a lemon. The height is 70 but listed as. I rate this fridge with a CCC.

Bought this dishwasher (Model No WDF530PAYB3) in 2013. First the plastic latch for the dishwasher detergent door broke. Then, the paint on the face of the door started to bubble, peel, and now is rusting. Next, the heating element broke. Lastly, it started leaked on my wood floor causing damage. 2013-2014 I bought that Dishwasher, Micro-Hood, Stove, Refrigerator, Washer, and Dryer all Whirlpool. All the kitchen appliances were Whirlpool Gold. They would not fix their product. Offered a discount on a new one as if I will ever buy Whirlpool again.

Three days ago my washer Whirlpool Caballero has made a loud jet noise sound while spinning. While researching for a repair Ive noticed many complaints about this type of washer. Is there any resources that will help me get this repaired?

I got a Whirlpool washer front loader model number wfw9151yw. Every time I wash sheets, they go into a ball. I called Whirlpool. They sent out a service guy. He said do not wash sheets in a front loader. I called the store. They said call Whirlpool again. Then the second service guy moved the legs down about 1 in. The machine still not right. I feel Whirlpool should replace the machine or give me my money back.

The average life of a refrigerator is 11 years. We purchased a Whirlpool convertible refrigerator (Model EL7JWKLMS02, Serial # EWR1339731) on 6/12/04 from the Lowes here in Visalia, CA. The first delivered was DOA and Lowes delivered another. That should have been a warning sign. We have had several problems with the product, as early as 2006. All repairs went through Sierra Appliance & Franks Appliances.We are now in the market of another refrigerator to replace this one. We have had to have freon added now for the third time. Sierra Appliance was unable to find any leak, but each time, the freon was depleted. In addition to the health hazard of having freon leaking into the house, we have had the distinct displeasure of having to deal with food waste, etc. Because of the ongoing problems with this product, we are now facing the reality of purchasing another refrigerator to replace this Whirlpool product.Due to this, I feel it is difficult to consider another Whirlpool product and will question any product to ensure that it is not Whirlpool-related. If there is anything that Whirlpool or Lowes can do at this point, it would be appreciated. Thank you for reviewing this note of dissatisfaction. It appears that we will be shopping for a new refrigerator this weekend unless we hear from Whirlpool. In any event, I would like this recorded as a complaint from a former customer.

I purchased a built in black stainless-steel Whirlpool refrigerator in June and took delivery in September 2017. It quit making ice in December and I was told to replace the water filter. So, I did - still no ice. Fast forward to May 2018 still not making ice so finally got repair person out under warranty. He could not figure it out so reset it and said to wait 24 hours and see if there is ice. There was no ice. AND in the morning the whole unit was not working - lost all my food in the fridge and freezer - NOT covered by warranty. A few days later a different guy comes and says the guy that was there is an idiot and no longer with the company. Again, this guy can’t figure out what the issue is between himself and the Whirlpool tech on the phone so he does his thing and gets the fridge on again. Still no ice. Fast forward to 6/20/18 repair guy has been out 3 times and not been able to figure out the issue between his knowledge and Whirlpools team on the phone with him. At one point it worked for a few days and then died again and AGAIN lost all food in fridge and freezer - NOT covered under warranty. As of today even though I have not had a fridge since 5/10/18 and they won’t be back until 6/28/18 and they are just shooting in the dark on the repair cause they never have figured out what the problem is Whirlpool will not replace the unit until this attempt fails. If this attempt fails then they will review/recommend replacement of the unit which will take 2 weeks.That means that Whirlpool is OK with the consumer being out of a refrigerator for almost 3 months or more, losing time and money at work to meet with the repair person multiple times, having spent thousands of dollars on the unit and losing hundreds of dollars’ worth of food. Not to mention the inconvenience and cost of not having refrigerator for a family with a working mother, 2 teenagers and a 90 year old grandmother/great grandmother. But, hey it’s the way the warranty works right?!

The double oven is the best! Doesn’t heat up the house like the older stoves! Very easy to clean. The range is all one level, so it is at easy to set your pit anywhere. Also the middle burner is amazing for a griddle!!

They are good washers but they are overpriced. They have way too many functions for doing laundry. I know everyone wants their washer to do it all but the machines just can’t. There is no washing machine in the world that can sense a stain and pinpoint it and remove it.

Duet Washer GHW9150PH0 - The washer is about nine years old. Last year I got the dreaded F-11 error code, and had to purchase a new controller board and install it. Now the spider arm on the basket has snapped (cast part). Ive been on the phone with Whirlpool for over a half hour now, and all I get is We have to send a service tech out, and you have to pay for them. I have the broken part in hand, I know the Whirlpool part number, yet they want me to pay for a tech to come see the part and confirm it. Ive been unable to talk to a manager yet, none are available.Eventually the lady agreed to replace the broken basket, after telling me at least five times she could not, but she refused to replace the tub which was destroyed when the basket broke. Ill be calling back to talk to another agent soon.

A top loading washing machine with an agitator in my opinion, gets my clothes 100xs cleaner than one without. Ive owned front loaders and top without agitators. Never again. Top with agitator is my personal preference from now on. Also Whirlpool has never failed me unlike other brands.

This machine is 18 months old. First it failed to drain (LD code). Ran diagnostics and found the drain pump ($60) failed. The Mexican part was replaced with an Italian part. Two weeks later, the infamous F1 code flashed - control board. I sourced a new one. I ran one load and another F1 code is flashing. These are $150 electronic parts. Fuhgetaboutit. Im sending this ** to the dump and going back to electromechanical controls. I had a Maytag that lasted 15 years.

I purchased a Whirlpool microwave model #WHM3205XVS1 on October 2, 2011. The handle broke off in little pieces and was repaired in March 2012. Handle broke off again in little pieces in September 2012. This will be the 3rd handle that will continue to break in little pieces every 6 months. According to both repair men that were here, this is their comment: No customer abuse, this is a very common problem with this model. After to speaking to 3 people at Whirlpool, I was told by everyone, This is cosmetic problem and we will not fix after the 1 year manufacturers warranty is up. I started with the the first person, went to her supervisor, then went to her supervisor. I am now waiting for a call from a manager although I was told I will continue to get the same answer no matter how far up the chain of command I go. So, I was told that it is okay to have 2 screws sticking out holding the remaining part of the handle that is left, because it is a cosmetic, not a functional problem. I will never stop with Whirlpool. I will call 4 times a day if necessary. I will never purchase another Whirlpool product again! I will tell everyone I know not to purchase one of their products. Be careful. They manufacture products for many other companies, i.e., Sears, Amana, Jenn-Air, and many, many more.

We purchased this Whirlpool electric range model WFE361LVT on October 20th, 2011 and on November 26th, 2012, the oven stopped working. When the customer service agent answered my call (after being on hold for 21 minutes), she set up an appointment for a repair person to come out to look at it for $79. I cancelled the appointment and looked up the issue and the part number. After doing research, I saw that were not the only one with a problem with Whirlpool products and customer service. How sad that this is the best made in America company can do.

2 years ago, I bought my fridge from Home Depot and the delivery people did not leave a manual. I call to see if they could provide me one because I don’t know how to operate some parts of it. They told me they don’t send manuals anymore. She referred me to a website to download it from an online site. I told her I don’t have a computer. It would be easier if they can send me something in writing and this lady told me that they don’t. She asked- “and you come to us after two years? What have you been doing in the meantime? “And from then on she was very rude and she transferred me to another lady that was worse! I do not need this! And the fridge is very noisy. I’ll never buy Whirlpool again.

Purchased 2 sets of the full sized refrigerator and freezer combo. First was 2005 and second was 2015, both new build homes. We had a few probs with 1st set but the 2nd has been a nightmare. Just like others we have lost time and food because of the constant problems. Avoid @ all costs!!!! Apparently they only care about lining their pockets and not the consumer.

Whirlpool Cabrio washing machine: The washer was purchased in March of 2012 and malfunctioned in December 2014. After phoning Whirlpool, the machine was scheduled for repair with a factory-authorized company. The first repair attempt was unsuccessful due to a lack of parts. It took 10 days for the parts to arrive, and another unsuccessful repair attempt was made. The verdict is that a new motor control board, costing $350 plus labor, is necessary. With the delay in service and cost of repairs, I may as well buy a new machine.

After the one-year warranty ran out, my wife ran the self-cleaning feature, which since Ive found is a well-documented problem in online forums. The oven overheats and blows out the thermostat, fuse and some other cylinder device, all in all a $600 repair. I am furious that both Whirlpool and Ikea (where we purchased the electric oven) keep completely silent on this issue, not bothering to tell homeowners to use this function at their own risk. Just wipe it out! The well known nature of this self-destruction and potential high cost of repair should be information given to consumers, but of course this would affect their sales numbers. BE WARNED!

I have a whirlpool water heater. This is the third or 4th time that the upper sensor failure code has come on. Our water heater turns off all the time and we have to fire it back up. In the past few months, it has started pouring water out from the long tube on the side of it anytime we turn it on for more then 10 minutes. The last time we called a plumber, I was trying to get a quote on a tankless water heater. Ive been so fed up with ours and I thought that would be a better route to go. The plumber explained the negative sides to a tankless water heater and explained that our water heater was a really nice, really expensive and fairly newer model. I told him that I had just gotten it about four years ago. He said he could just fix that one. So after looking at it, he acted as if he didnt know what an upper sensor was and told me it was under warranty and that I should call for the parts. Every time we have called for the parts, they send the same box thing on the front of the heater and every time, it doesnt fix it for long before it says the same thing. And now, like I said, the water heater has now added the problem of pouring water out of it. I need help. I dont know what to do. Im tired of not knowing if Ill have hot water or if the water heater is going to pour out water. Im pregnant and worried that if we cant get this fixed Ill continue to have this problem along with having a baby to take care of. Please help.

I got my water heater 3/13/12. Ive had to restart it now 4 times & have been totally out of hot water for two months! How can I get help from you or Lowes? This thing is supposed to work for 6 years & I havent been able to keep it going for 6 months! Help please! Can I get a different one? This one hates me! Being widowed & having a metal hip, it’s hard to get safely into the attic to restart it and not sure it will work longer than 2 or 3 weeks! Ive been bathing in the kitchen because thats where the stove is! Thats the only way I have of having hot water, is on the stove! Thanks for listening!

I purchased a Whirlpool refrigerator on 12-26-14 for approximately $2000.00. I was happy as a clam. On May 22, 2015 it died. No freezer or refrigerator. I called Whirlpool because I had a warranty, or so I thought. The Whirlpool representative was less than helpful, couldnt send a repair man until May 27th. When I told her that that date was unacceptable her response was well I could buy a new refrigerator. To say I was upset is an understatement. Everything in the freezer thawed of course and I cooked for 12 hours trying to save something and gave away all I could and filled the garbage can with the rest. I lost over a thousand dollars in food. Apparently my call to Whirlpool generated a survey sent to me and I filled it out with malice. Whirlpool called me regarding the survey and said they were sorry about the refrigerator but the appliance repair person would be there on the 26th, and oh by the way will you do another survey about their response to my concerns? I was not very lady like when I told them no. So here we are on the 26th and Ive gotten a robo call saying the appliance repair man would be here between 2 and 5pm on the 26th. That repair man showed up @ 4:45pm. He never looked at the refrigerator. I told him exactly what had happened and what noises the refrigerator was making. He promptly picked up his laptop and said I will turn the report in and their office would call me tomorrow to schedule a repair man to come and fix it. Needless to say I was livid and told him that I had been led to believe that the refrigerator would be fixed by him that day. He promptly left right after he gave me his business card. So here we are on the 28th and no one from that company or Whirlpool has contacted me about when repairs will be made. I have never been this upset or angry in my life. I have a worthless piece of junk sitting in my kitchen. Ive lost thousands of dollars. I had saved that money to buy a new refrigerator and Im not a rich person. In fact, I am a retired nurse living on social security and all I want is a working refrigerator that Ive already paid for. Apparently Whirlpool could care less. Im at my wits end as to what to do next. Of course I will call the appliance repair company tomorrow to see if they are going to fix it. I hold out no hope that it will be repaired. And yes, Im tired of buying ice.

We had the same thing happen. We purchased a brand new home and within 6mo the plastic around the handle started breaking off and pieces would fall into any food that was being cooked on the stove. Whirlpool fixed it for free but now the same thing is happening with the new door.

You cannot control anything on this machine. You cannot pre-fill to dilute detergent- you cannot choose temp because what you choose is changed by the machine (manual). You cannot choose your own combinations of temp, water volume, and timing. Once the ** thing starts you cant change anything, like the setting you wish to use. Do NOT BELIEVE THIS IS ENERGY EFFICIENT. There is a REASON that this machine has a 2nd rinse. It is because so little water is used that it does not allow soap, lint or dirt to have anywhere to go but back into your clothes. YOU have to trick it out to get enough water to actually get some loads truly wet. EVER! You stand there like an idiot opening and closing the lid just to get enough water to dilute the detergent. You cant pre fill and then add your detergent because, it needs to sense your clothes load. Wont fill with the lid open. You cant rinse the detergent cup out. You only get to do what Whirlpool already knows about your needs. Oh & lets not forget the spin cycle. When you open the lid, large items like sheets will look like a pancake made from one of the sheets. However underneath will be a tangle of the rest of your wash worthy of a Gordian knot. You can yank your shoulders out trying to dislodge the clothes. Spin yes, I guess it did, I just didnt need permanent press wrinkles. And thats if you CAN actually open the lid. For some idiopathic reason the lid may be on lock. Good luck with that. Most often, youll find no reason that you can discern like an unbalanced load or as the booklet suggests, you havent figured out how to load a machine. I hate the design of this so much that I called the company and they said that they would send a repair man out to see if its working. Whats he going to do? Run a couple of washes and say hey thats how they design these things? They will not replace it. They do not stand behind their products. You are stuck with bad design period.Describe Yourself: Frequent User. Service/Delivery: It came with a big dent in the dryer we bought with it. Installer dudes crossed the hot with the cold. Whirlpool will not stand behind the products they make & they make lots of the brand names. So they figure they can just do exactly what they want and youre screwed because even under warranty, theyll only fix the mess of engineering they designed in the first place. Bottom Line: No, I would not recommend this to a friend.

Purchased new 2013. The washer doesnt wash well and the spin cycle is malfunctioned - loud and the nut comes off and must be replaced often. The worst system ever purchased. DO NOT buy this washer!!!

I purchased a brand new refrigerator model # WRX735SDBM00 Ser # K51621170 on 30 June at Lowes. Paid about 1600.00. Within 5 days the ice maker was no longer functioning. I called the service department and a lengthy ordeal commenced of trying to repair. It is now 13 August 2015 and I have had over 10 visits from a technician and I still have no ice. I made a terrible mistake in not returning the appliance to the store within 30 days so now it has to go through the process which means that now I have to continue to wait until the technicians deem that this appliance is not repairable anymore before I can attempt to get a replacement.In the meantime, we have been inconvenienced, aggravated not to mention not be provided a product that works with no future date where I can get this appliance repaired. The local store management have been great to deal with and are trying but their hands are tied until the manufacturer determines they cant fix. In the meantime, the consumer is continuing to wait for the repair/replacement. No one seems to care or has there been any discussion of some compensation (not necessarily money) for the aggravation and inconvenience I have endured. Something is just not right. Suffice to say, never again will I buy a Whirlpool. HORRIBLE EXPERIENCE.

Less than 2 years after we purchased our whirlpool dishwasher, the rack started to rust. Now the tines are so soft they fall off. The last time we bought a dishwasher the Same thing happened, but after 15 years! They dont even have an option for that to be under warranty so it tells me they dont stand by their product. I will never buy whirlpool again.

After having the ice maker replaced on our 14-month old Whirlpool refrigerator, things seemed to be working fine for a while. However, now there are puddles appearing on the floor in front of the refrigerator. This is a freezer-on-the-bottom model and the ice maker is at the top so I was fairly certain it has nothing to do with the ice maker. Turns out there is something dripping into the back of the freezer and over time it builds up a giant ice sheet on the bottom of the freezer compartment. When the ice sheet gets large enough, the dripping water flows out onto the floor. Now Im going in every couple of weeks and chipping the big ice sheet off the bottom so it will stop leaking for several weeks. When I see puddles in front of our refrigerator I know its time to go chip the ice sheet out again. Seriously, I dont think Ive ever had a brand new, and expensive, appliance perform so badly. Whirlpool... never again.

Four years old and only used by a 2 family home. No kids overloading it. Probably wash 3 loads a week on average. After 4 years, it has started the grease flying out of the bottom and now leaking water. My appliance repair man told me to scrap it and buy a new one. The repair and the parts are too expensive and in the end it is still junk. I realize things wont last 30 years like they used to but can I get 7 years out of a major appliance?

We purchased this one (Wall Mount Model # WMH76719CS) on July 30, 2015. About one month ago I started noticing that a simple large cup of water to make tea or instant coffee takes more than 2 minutes on power 10 to heat up enough. It used to take about 1 1/2 minutes. Now, Im no mathematician, but I believe thats about 25% power loss in 6 months. The same applied to any convection dinner Ive tried to cook lately. Im going to say that Im dissatisfied with the convection feature and would rather just bake the silly food in the regular oven as usual. Any planned-overs trying to re-heat is taking much longer as well as melting butter. I do not have much confidence in Whirlpool microwaves right now, and may never again.

I purchased a new Whirlpool refrigerator, side by side in August 2013. The ice maker made ice but the size of the ice was much smaller than usual, however we lived with it. Soon it only made about a handful of ice a day, which defeats the purpose of an ice maker. So we called the store we bought it from and they sent a repairman. The problem was not solved until about the 4th visit from the repairman. I was told there was no problem with our ice maker from the first 3 repairmen.In the meantime the refrigerator side started pooling water in the bottom under the bin... Had to call again for that problem (they fixed). Now the door is showing rust under the handles. I have contacted Whirlpool and they have told me thats too bad, but they dont have to do anything because read the fine print, it is not their problem and thank you for being a Whirlpool customer. I am very disappointed in this supposedly good company... Is this corporate America? Never again will I buy Whirlpool.

I purchased my Whirlpool Double-Oven one year ago and couldnt wait to use my new oven. I was told it was so efficient because I could use the top oven for quick baking instead of heating the entire oven (plus I could set it at different temperature settings). About a month in, I cooked 2 pizzas side by side. The first one burnt to a crisp and the one right beside it was doughy on top and burnt on the bottom. Not thinking, I blamed the pizzas! I also blamed myself, thinking it was me not being used to the stove.A few weeks later, I baked cupcakes. About 15 minutes in, I smelled burning and the cupcakes were raw on top and burnt black on the bottom. I called Whirlpool and they sent a technician out and he replaced the circuit board/clock. Worked for a couple of weeks and then the burning began again. Called Whirlpool again - another technician came out and adjusted the temperature. Here I am again, had to call Whirlpool again.This stove has been so inconsistent and Im so tired of wasting food because of this stove. My 4-year old Whirlpool dryer also went out last week so needless to say, Im not very fond of Whirlpool right now! If you are planning on buying a Whirlpool product, buyer beware and I hope you have a lot of patience...

Whirlpool Corp. stands behind its products. Bought the Cabrio Washer in June 2011. Lid cracked in October 2012 and was not covered under the Lowes extended warranty because they called it a wear item. However, our local Lowes store in Avondale, PA replaced it for us. In December 2013, the lid cracked again. I called Whirlpool customer service and they couldnt do anything. I called the Whirlpool corporate headquarters and was directed to a member of their executive staff. After explaining my situation, Whirlpool agreed to send me a new door free of charge and even pay to have it installed (which I told them I can do myself). Aside from the cracking of two doors, this washer is an exceptional unit. Its good to see Whirlpool stands behind its products this way, outside of the warranty period. I would guess that they always hear a lot of whining and complaining, but it seems if you explain things logically, people listen and are willing to help.

I purchased a Whirlpool Slide in Range Model WEG750HOHZ on March 23, 2019. After 7 days the oven would start on its own. I contacted Whirlpool Safety Team and they scheduled a service call. The following week the service company came out to tell me the computer that runs the oven needs to be replaced. Yet another week goes by to find out that they are still waiting on parts to come in. I should have demanded a full replacement oven. After spending nearly $2000 on an oven I can’t even use. Will never buy a Whirlpool product again.

Four months after purchasing an $1,800 stainless French door fridge it began to not cool even though it was running. I called and was on hold for 45 minutes, then transferred to a different service company that could only come 3 days later. They were here a total of 3 times and each time they could not fix it. It would run for a few days or weeks then die again. Each time I lost a few hundred dollars in food. Each time I was on the phone for almost an hour, and each time it was days later before they would come. Whirlpool refused to refund or swap out the unit. I would have been stuck if it were not for Home Depot finally agreeing to exchange it for an LG.I have never been so upset with any companies customer service in my 45 yrs. The only reason that I am writing this is because my Sony 65 TV died the other day. It was 6 months old and I called Sony. They answered within four minutes and quickly decided to exchange it for a new one and extend my warranty for 2 additional years. There are still decent companies out there. I will never buy another Whirlpool product again.

We contacted Whirlpool different times. I hate this piece of junk refrigerator. But Whirlpool never cared. My husband and I both did 20 years in the Navy active duty and reserves. 20 years each. Do you think we could have gotten some response other than a worthless sorry. To the Whirlpool CEO when you ever get some kind of compassion please us a real refrigerator that works and has some real room in it. I hate this thing and I hate not having an ice maker that works. A french doors refrigerator that really works would be good. Heres our address **. Please leave it on our front porch. Will be holding our breath. Thanks for your support.

My 4- to 5-year-old Whirlpool Cabrio 6300 began to display errors recently. F1 was the 1st error code I encountered. After giving the washer a hard shove and rocking, it began to work properly again... for a while. I noticed on some large loads that I was getting an LD Long Drain error. I could hear the pump running but with little water flow. Eventually, it would time out and give the LD error. A service tech was called and determined that the water pump was defective, although the impellers inside appeared okay and had no foreign objects to impede its spinning. After spending $225 for the service call, the LD error resurfaced about an hour after the tech left. Tonight I got the F1 error again, and once again the washer responded to a sharp rap. The replacement control board, which the F1 error code involves, is $220 plus labor. $440+ for a repair to a $600-$700 washer? Im going to dissect the main control board tomorrow and look for loose or corroded connections. I cant understand why the LD code occurs when I can hear the drain pump running... just very little comes out. Other times it empties like Niagara falls... I cant understand why it works sometimes and fails others. The pump is either on or off. It doesnt have multiple speeds as far as I know. Im not sure what to do next... probably try to re-sell the new pump that was installed to recoup some of the money I paid for a non-working Cabrio. This seems to be a very common occurrence.. Have any class action suits been mentioned? If so, please feel free to contact me.

Such an expensive refrigerator but poor quality. Bought at Home Depot back in November of 2019. The bottom Freezer freezes up messing up everything only three months after purchase. I wouldn’t recommend it at all to anyone.

I grew up with Whirlpool appliance and thought they were top of the line. I have the washer and dryer and both are horrible. No matter what settings my clothes are on and no matter how little I place to be washed the clothes still arent getting clean. Way too little water in the tub. All my get so twisted. Anything with strings and stripes are ruined. I have never been so disappoint in a product. I never knew Whirlpool was such poor quality. Never again, so disappointed!!

My review merely echoes the other 1-star reviews Ive read below, but Im including it anyway. We bought the Whirlpool Cabrio from Lowes in 2013. Two weeks ago, a mere five years after purchase and shortly after our warranty expired, it broke. It kept showing the UL code and took multiple cycles to wash the clothes. Unacceptable. We called the technician; he came out; told us it was the bearing that busted; and quoted us $800 to fix it (I noticed below another customer was quoted $400 for the same issue). We told the technician thanks but no thanks and purchased a $450 Samsung washer. Our family will never purchase any Whirlpool product again. From their customer service to the performance of their machines-- its all very much lacking.

Whirlpool Cabrio Top Load, Short Agitator to protect clothing, cost reasonable, on sale $800.00 both (Aug. 2013) - Sears credit no interest. Moved, and had to sell after a year, but I anticipated a long life r/t rating/reviews online. One Problem: no setting to soak clothing that may need it. I bought the largest Whirlpool Cabrio to make sure my Queen bedspread (heavy blanket type fur on one side) would fit. Because of the short agitator I could have bought the smaller one I discovered. I could fit 6 regular side and 4 beach heavy beach size towels in it easily, or two Queen quilts in at a time. I rarely needed an Xlg water setting. The dryer had a steam only setting but I never tried it because it was set up in the apartment when I arrived and the delivery people were not very bright. Put the Dryer farthest from the vent, washer farthest from faucets, and put hot and cold hoses on opposite spigots. I did not want to chance they set up the steam section wrong, as well. I moved across country 1 year later, but have trust the W/D would do well. My last Sears brand (made by Whirlpool) only had one minor problem (on warranty) and lasted a good 8-10 years before moving and selling them to another couple. They were still in wonderful working order (front loader).

Tried to do a small 2x3 bathroom rug and the spin was thrown off kilter. I have been doing laundry a long time and I know how to evenly distribute clothes etc so the washer should be able to handle it for the price I paid. The high end front loading Whirlpool set.

Bought dishwasher and a gas range about a year ago. Had to call the repairman twice on our dishwasher and three times on our gas range. Now it is little over a year and I am out of warranty. I paid extra and thought I was buying products of a good brand. I should have bought products from one of the cheaper brands along with the extended warranty.

I purchased a new Whirlpool Cabrio washer 3 years ago. It is the worst washer I have ever owned. During the first year it had to be repaired. It continuously flashes F51 when I try to wash a load of towels or bedding. I am beyond fed up with this machine and will NEVER purchase another Whirlpool product. If you are considering purchasing one of these I would tell you not to waste your money.

Whirlpool water heaters are a disgrace!!!! I have never been so dissatisfied in my life with a product. I bought this water heater 11/2017. Three months later, it was not working. Whirlpool sent an igniter and I had a technician to put it on. This was a short fix because it broke down 2 weeks later. I called customer service and of course they gave me the runaround. I will never ever buy another Whirlpool product. This company is the worst.

I wrote you about this oven. This morning, they replaced the thermostat and then wanted me to self-clean it again. Now it wont work again, so I called Whirlpool and wanted to replace it and it would cost me $1,070 extra. I told them that was not acceptable. I paid over $3,000 for the one I have. Now, I have to stay home again tomorrow so they can replace the same part again. To keep in warranty, I have to replace the part every ninety days if I want to self-clean my oven.

I absolutely hate this washing machine. When I bought it a couple of years ago I thought it would be great for large items... NOT! It leaves white residue on dark colors but the MOST important issue is going off balance. The lid stays locked and you have to start the cycle from the beginning... What a waste!!! Never again will I get a Whirlpool.

Had a part come off right after our purchase but was a easy fix to repair. The silverware basket also kept coming off until we looked at it and realized it was on wrong. This dishwasher is much quieter than our last one. It also shows fingerprints. We got this dishwasher in a group purchase during a sale at Lowe’s that included the refrigerator a stove, microwave and this dishwasher.

I had purchased fully automatic top loaded WHIRLPOOL WM 360 BW PRO-HS 9.5 on 08/05/2019. I had purchased the above machine after going through the various claims made on the website. However, I regret to say that since installation I find that the performance of the machine is not up to my satisfaction. Even after two visits by the engineer, the following issues remain:(i) The machine makes lot of noise in the initial stage.(ii) Though the timer shows a particular time during selection of a washing cycle, in reality the machine takes one and half times more than the timing shown. In case one selects warm / hot water, the actual time taken is twice that shown or more. I am sure in winters it will take more time in case warm / hot water is selected.(iii) The clothes get badly entangled during wash.In the past I had a LG front loading washing machine which never gave me any problem. I had gone for the best top loading model of Whirlpool hoping for better performance but it has only caused problems. Not worth the expenditure.

We spent a lot of time researching to make sure we were making the right choice, found the one that was right for us. When it got delivered there was a problem though, the plastic scratch protector film they put on the doors for delivery left an adhesive residue that looked like dull spots all over our new shiny black doors. I immediately opened up the owners manual to see how they recommend removing this blotchy sticky residue, assuming we werent the first ones to ever come across this problem, unfortunately they only provide generic cleaning tips. So I went to their website and found what I was looking for. I tried all of the cleaning methods they provide, none of them even came close to working. So I grabbed some adhesive remover and tried that, it worked great to remove the residue however my microfiber cloth (which they recommend explicitly) started leaving scratches all over the finish.I called the customer service to see about getting a new door delivered, thinking this wont be more than a 5 minute phone call since I had followed all of their steps they provide both in the owners manual and on their website. Heres where I find out that their policy DOES NOT cover scratches/cosmetic damage, period. I tried reasoning with them, I had them read their own recommended cleaning procedures, and we both concluded that I had followed their procedures to the T! You might think that if the all of the typical procedures didnt resolve the issue, that would be the point where the customer service reps would have the ability to make a decision that satisfy the customer, you would be wrong! They kept telling me over and over that their policy doesnt cover cosmetic, therefore there was nothing they could do. It was delivered with a defect of sorts, how is the customer responsible for that? The only way I can see it having worked out in my favor is if I had never tried to clean it myself and immediately called customer service, I still fear they would have given me the same line of cosmetic damages are not covered even if I would have tried each procedure with them walking me thru it over the phone. Lesson learned, I will never purchase another Whirlpool product!

My appliance is less than two years old, and it wont stop heating. I have to manually turn it up and down to heat water, which seems strange, since most or all of the complaints are because it wont stay lit. Mine stays lit (knock on wood). It wont shut off. A new thermostat costs $60.00 after two years? Please.

Im very happy with my Whirlpool washer and dryer. The washer leaves the clothes clean and has a variety of wash cycles and water levels and is quiet. The dryer also has a variety of drying selections for all clothes and heavy loads and its very quiet.

I used my self cleaning oven feature and the fuse blew, leaving my oven with no electric current. I had to replace the fuse at a cost of almost $300 two months after the one year warranty of the oven expired. The technician suggested I no longer use the self cleaning feature since it will continue to melt the fuse wire. The oven becomes too hot, so I have an oven that I paid for with a feature I cannot use. I would not recommend this product.

I thought this was a nice high end washer and dryer set but it does not clean even wet mud. The mud just smears onto other parts of the clothes. My dog had an accident on her blanket so I threw only her blanket in on deep water setting, this is a large capacity washer and not a large blanket, the accident was still on her blanket when the cycle was finished. I had to rewash for another long cycle. Maybe its because it doesnt have an agitator. I was worried about this when I bought it and I will never by one again.

I purchased a brand new 2019 Whirlpool side by side refrigerator in October of 2019 for my new house. Yes, that was 2.5 years ago. HOWEVER, I live alone and hardly ever use the ice dispenser. Maybe, it was used 20 times in 2 years. The ice dispenser just stopped working and today I notice the refrigerator is not even making ice! What a piece of garbage!

I purchased a Whirlpool Duet washer from a local appliance store in May 2009. I also purchased a 60-month extended warranty covering the washer until May 2015. I was shocked when I tried to use the washer today (May 16, 2012) and it would not turn on. I called the repair facility the appliance store supplied as the warranty repair facility, only to be shocked again. I was told the appliance store suddenly went out of business and my ($130) extended warranty was no longer in effect and I would have to pay for repair out of my pocket. I then called Whirlpool knowing they would stand behind their faulty $740, 3-year old washer. They told me there was nothing they could do because the one year warranty they offered was over. I had a repair person look at the washer and he told me a control board had to be replaced and the repair would cost at least $550. I told him I was just going to buy a new washer. I had not been happy with the washer from day one and was very sorry I had purchased it. It did not wash the clothes very well. Also, I had a musty/moldy smell in my basement that would not go away no matter how much I cleaned. The repairman told me today that the smell is coming from the washer. I just cant believe I am out almost $1,000 and there is nothing I can do about it. After reading the many reviews on this website about Whirlpool appliances, I am sure they will not be in business much longer. They should be ashamed of themselves for what they are doing to consumers like myself especially in todays economy. Is there anything that can be done about this?

Purchased a Whirlpool Dishwasher in 2017 as part of a kitchen remodel. I have always had General Electric appliances, and shouldve never changed my brand. I had to have this dishwasher fixed a month after purchase (this shouldve been a clue that this was a lemon). Fast forward to two years, I know have to turn the power off to the dishwasher after 3 uses otherwise it stops running mid cycle and the re-set lights blinks. Ive had a repair person take the thing apart to try and find the problem (at the cost of $250) with no luck. The repair person contacted Whirlpool to see if they could help troubleshoot, the response he received was because it was no longer under warranty they wouldnt even answer his questions, hows that for customer service????

Whirlpool Duet washing machine model WFW9500TW03 - Just after the first year of owning this machine, the metal hinge to the door cracked and the door didnt shut properly. It was replaced. After a couple of years, the bearings and drum of this machine failed. The cost for parts and repair were as much as the machine new. After repairs, the machine never ran quietly again. I have called for repair a second time for the same issue and he has confirmed that its the bearings again causing the drum to dislocate and hence, break the belt that I now need to replace. My problem is with Whirlpool for its defective metal in its machines (many complaints on the internet will confirm this). I believe there are enough consumers out there to file a class action lawsuit.

I purchased this washer 3 years ago. At year 2, I had to replace the RPS part. The codes that appear represent 2 different issues as well: one being the RPS part and also for the control panel. In less than 1 year since this replacement, it is broken again! The clothes do not get very clean. You cant soak whites in hot water and bleach (it drains after 5 minutes if you stop it). You have to use the bulky setting to get enough water to actually wash your clothes. If you get too much detergent, your clothes comes out crunchy feeling even with the extra rinse.I thought this Whirlpool product would be great since my 22 year old dishwasher is a Whirlpool and still works but as the old saying goes... They dont make them to last like they used to. To say this washer is a POS Lemon is an understatement! I also have the companion dryer and it is starting to have problems including the door latch breaking into pieces. I will never purchase another Whirlpool product again! I have been told that Kenmore and Maytag are also under the Whirlpool umbrella so Im not sure what I will buy next. My recommendation: DO NOT BUY THESE PRODUCTS!!!

I bought a Cabrio set in June 2007. Within two years, I had to have the barrings replaced ($800 job). Now, its two years later and Im getting a F50 code. The repairman put in a new part, still got the same code and left. I am out $970. I am a disabled vet/single parent and now I have to buy a new washer. Who is going to start the class action suit against Whirlpool?

Purchased a Whirlpool WTW7800XW a year and a half ago. The left top of the washers glass pops up, making it impossible to use the washer unless I weigh it down. Apparently a screw has popped out to hold the glass in place. Whirlpool used to make a decent product, but thought I should pay them $129 for their time, just to come out and then an additional part fee. How about the 30 minutes I spent on the phone with no satisfaction. My time is also valuable. I gave them the choice to come out and replace the screw (which shouldnt have fallen out in the first place) or lose a customer. Fortunately, I have a husband that can repair it, but I am extremely disappointed that Whirlpool is now making substandard products. We are a family of 3, so its not like Im doing laundry daily. Am I wrong to think I can get at least 3 years out of a product?

I am done with Whirlpool. Everything I have bought is failing. I bought all new appliances when moving into my home. Dishwasher, 2.5 years old, quit. Cost is going to be as much as a new one. Refrigerator quit at 5 years old, what a mess that was. Paint is peeling off my clothes washer. I am not going to buy or recommend any more of this junk.

Spent the extra money to have a beautiful, slide-in oven. The AquaLift technology just seemed like another plus. After the turkey cooked, just seemed like another oven to clean. The AQUALIFT does not work, except for the bottom of the oven!! A fresh oven cleaner? Only available only. Get this beautiful range, not AQUALIFT TECHNOLOGY. CLEANING with it.

We bought a Whirlpool Gold French Door refrigerator in 2010. Just when the warranty period passed, the refrigerator started leaking water from the bottom floor. Initially, it only leaked about once per month. But as time passed, the refrigerator started leaking more often, and now its leaking every 2-3 days. I saw many people complaining on the same problem and some of them even submitted since 2006. I dont know why Whirlpool doesnt resolve this issue in many years.

Ive had my Whirlpool water heater for almost 4 years now and for the last year and a half, I had to have the pilot light lit at least 5 times. I finally got so frustrated around the 3 times and called the company. They gave me instructions on how to light it and to ensure no draft was around the tank. A couple of weeks ago, it went out again and I called. This time I was told to replace the thermocouple. I did that and guess what? Still no hot water. Im a single parent with 2 kids and weve been boiling water just to bath.A service tech came out and told me I need to replace the tank altogether. I called Whirlpool service and they told me it was nothing they can do. Like many of you, I got this tank from Lowes and they will not do anything about it either. Its hurtful and stressful that doing a holiday season, I have to decide to either buy a hot water tank or give my kids a good Christmas. I know several friends and family who has had their tanks a lot longer with no problem. My problem is its a crappy Whirlpool brand with poor customer service.

We purchased a cabrio washer about 3 years ago and have had trouble with coins getting into the drain pump and cracking it. We have repaired this at least 5 times and dont understand why the washer allows this to happen. Yes we do accidentally leave coins in our clothes but we have not had this problem with other washers. Clothes also have odor.

54 weeks ago, I purchased a Whirlpool Duet Washer & Dryer. The first time I used the washer, it flooded my laundry room. After some grief, it was replaced with a second Duet washer some 53.5 weeks ago. Yesterday, that washer, 10 days past the 1-year warranty, failed. It gives error messages F06/E01 and wont complete a cycle. Calls to Whirlpool resulted in a refusal to acknowledge any product responsibility (out of warranty) but offers of extending the warranty for the cost of repair. I will never buy another Whirlpool product and will actively encourage any other consumer to shop elsewhere.

Extremely unsatisfied with their customer care. I purchased a washer and dryer 18 months ago and did not choose to purchase an extended warranty. I currently need a main control board replaced after the machine stopped spinning and draining. I hired a wonderful handyman, who originally suspected the lid--locking mechanism was the problem. When that was replaced and the machine still wasnt functioning, he determined the main control board needed replacing. This is a manufacturer defect and costs approximately $300 for the part, not including labor. Of course, my machine is no longer covered under the extremely limited manufacturers warranty that only lasts for 12 months, so I am stuck picking up the bill. Once done with all the parts and labor, its cheaper to buy a new washing machine especially because they still wont add a warranty to it after its fixed. I think its absurd that a manufacturers defect isnt continually covered under warranty no matter how old the machine is. Customer service continued to tell me I should have wasted more money on a company that doesnt care about customer satisfaction and purchased an extended warranty originally. Horrible investment! Will never purchase Whirlpool appliances ever again!

My $800 Whirlpool Duet Sport Electric Dryer quit working less than 4 years from purchase and needs a new electronic control board. My service tech called Whirlpool to confirm that this is the problem because replacing the thermal fuse did not solve the fact that my dryer wasnt working: Code F01. Diagnosing and repairing the dryer will cost me $375! I am deeply disappointed. I will definitely explore other brands before ever trusting a Whirlpool appliance because I know the company could have done more such as offering to cover or discount the $210 control board, because everyone I have talked with (friends, family, my appliance service company manager, Whirlpool customer service rep) agreed that this is a rare problem and that your dryers are engineered to work 10-12 years. However, as a company, Whirlpool gets an ** for customer service.

Contacted Whirlpool - unit (Cabrio washer 7600xt) is out of 12-mo warranty. Spoke with manager, Tracy **. She said they would not help - out of warranty. Called local parts/service center - ea. hinge is $42 plus shipping and labor to install. Obviously this is a defective design. The lid is too heavy. I was having a difficult time deciding to spend 150-200 dollars every 2-3 years for hinges on a $700 washer and then I read all the other complaints about Whirlpool washers. I will sell it for scrap and buy a better brand.

This dishwasher does not clean the dishes. Having said that most of the dishes are too oversized for the small capacity. Perhaps the fact that this is such an old dishwasher. I’m not sure but none of the dishes get washed. About the only thing that works is the dryer heater. Sorry to say, I’m not happy with this dishwasher and wouldn’t recommend it to anyone.

I have Whirlpool Gold washer and dryer and microwave. All handles and grills and trays have broken. What a disappointment ! Their top of the line? We, at this house, will always avoid buying anything from crap pool gold!! Its a disgrace the way they make these things. And the support sucks!

The clock-timer went out. Appliance is only 1yr. 6mo. old. I CONSIDER THIS STILL A NEW APPLIANCE. This is the 2nd Whirlpool appliance, I bought a Whirlpool washer & dryer. The washer went after 2yrs. use. I bought a Kenmore used washer and it still works. I paid cash for the stove. It was bought at a Sears outlet in Cudahy, WI for $398.58 total with the one year warranty. I really have not gotten the use of the price. I guarantee you (this company) I will NEVER buy another Whirlpool appliance again. TOO BAD YOU COULD NOT RETURN A PARTIAL OF THIS MONEY TOO ME!!!!! I have a Sears repairman coming today 8-3-13 costing me $75.00 just to walk in the door.

Whirlpool built-in electric oven self-cleaning (model # GBS307PRS01) has a problem with self-cleaning. Every time you use the self-cleaning feature, the thermal fuse switch and thermostat burn up. This has happened on the two occasions when the self cleaning feature was used. The only thing that Whirlpool will tell you is that there is no recall on that model.

Its been exactly a year since I first purchased my Whirlpool Refrigerator and its already giving me problems. The ice maker wasnt producing any ice so we replaced the water filter as suggested by the manufacturer. Now the refrigerator is not cool enough. This morning I was giving my kids cereal and poured milk into one of their bowls. After they tasted it the milk was spoiled. Yes spoiled. I was so mad I called Whirlpool and the fastest they can send a repair man out to my home is next week. Really? I said what about my food and my kids? They said its not their problem! I tell you they are so nice and friendly. They really care about their customers! Yea Right!!

I bought a NEW Whirlpool 40 gallon, natural gas hot water heater from Lowes in May 2012. January 04, 2014, the main electronics failed that controlled everything. It has a 9-year warranty (after 1 yr.- parts only). What failed was the Gas Control/thermostat unit, and it takes a HVAC-trained person to replace it. Yes, theyd send the part - free, but required me to pay for installation. Talking with an HVAC business owner, he said hes replaced about 30 of these and he surmised that Whirlpool KNOWS that nationwide, over 10,000 needed replacement yet Whirlpool cares less. Ive had trouble with other Whirlpool products, so when my appliances, etc. go bad, I will NOT replace with Whirlpool products.

My wife and I purchased our Whirlpool Duet Model # WFW95HEDC 7/19/16. I put my first claim in on 12/19/16. We were sitting downstairs one night watching tv and all of a sudden a noise like the sound of a tractor trailer putting on its jake brake came roaring from upstairs. It was so loud that we both jumped. The machine would periodically vibrate violently while going thru its spin cycle. The frequency started to get closer and closer together. Whirlpool had a technician come to our home. They came out 3 times and said that nothing was wrong. They said that it was vibrating because it was on a pedestal and upstairs on a non solid floor. They also blamed the loose water hose on the noise. SERIOUSLY??? After the 3rd visit, and a week before the 4th visit our machine started to leak. We paid $1,079.00 for this washer and we were having to take our laundry to a laundromat to wash it. The technician came out the 4th time and replaced a cracked drum. Apparently it vibrated so badly that the drum cracked. So everything seemed ok, then WHALAH!!! We wash the clothes and go to move it to the dryer and it is dripping wet. Somehow after they replaced the drum the machine started to not spin the water from the clothes very well. Takes drying the clothes for 50min 2x to get them dry. I am now set to have the appliance company come out for a 5th time and still not corrected. Whats worse is that every time I contact Whirlpool they give me the same canned speech and want to set up another appointment with the appliance company. I am soon at the year mark with my manufacturers warranty and still having issues. I think Whirlpool keeps kicking the can down the road without making good on correcting the issue so they can get past the year mark and make us take it up with Home Depot on our extended service plan. I feel bad for everyone out there who got screwed by this company.

I have had this machine (Indesit IWDE126 Washer/Dryer) for a very short time; the washer is great. It does a 20 minute daily wash which is good however the dryer part screws up everything you put into it and ironing, even with steam, makes no difference at all. The WORST part is the organisation DONT CARE. I wrote to the Chief Executive, Jeff Fettig, who neither acknowledged my complaint or responded to it. I made this complaint in October 2016 and STILL do not know what the outcome is. If you are reading this review I honestly would look elsewhere for a better machine. Try MIELE. They are expensive but 2000% better.

French Door model WRF989SEAE01 - Fridge runs very loud after 3 weeks. Ice build up inside of fridge - back left. After numerous repairs, dealer replaced unit with new. Three weeks, loud noise again. After 7 months, the ice maker has quit, the freezer is thawing items, the fridge part is not cold enough (all settings have been boosted). Now Im concerned it is going to completely fail or burn our new house down. All new Whirlpool appliances in new home and this thing is proving to be extremely unreliable. Dealer is now out of loop (gave up) and told us to deal directly with Whirlpool. After 2 units and same issues, it has to be a design flaw.Can anyone start to move on a class action lawsuit or do I wait until it blows up or burns down the house? We are of retirement age, no kids, and our appliances have had NO ABUSE. Another acquaintance has same fridge about 2 years old and it has completely quit.

Having spent over RS 40000 on a so-called quality product one does not expect to spend nearly 20000 within the first two years of the purchase. 1. As soon as the warranty got over the PCB (costing 3000) broke down. 2. This replacement had a 3 MONTH warranty. Exactly after 9 months again the PCB breaks down along with leakage of gas. The service team asks us to buy a stabilizer to ensure that no such issues occur as they attribute these breakdowns to voltage fluctuations which are not of any precedence in Delhi. Also the product I am using was sold to me as a stabilizer-free working. 3. I made the suggested investments 4 months later the fan and motor of the freezer stop working. Imagine so much repair work on a new equipment. I have been writing to them yet all that they say in response is we are looking into the matter. NO ONE SHOULD BUY WHIRLPOOL REFRIGERATORS.

Whirlpool Washing Cabrio machine model WTW5500XW0 - I purchased this machine five years ago. After about a year I started having problems where the clothes were not coming out clean. I contacted Whirlpool and was referred for a repair. The repair man told me these newer machines need the Affresh product to clean out the machine so this doesnt happen. I bought the Affresh product and there is still a problem. Every load of wash has to be put back in for another rinse cycle, sometimes two rinse cycles. Its ironic because the cover of the booklet for the machine says low-water washer which was the selling point to buying this machine. Instead of using less water, Im using DOUBLE the water.

Problem of refrigerator is working good for a few days, then the freezer is all melted down for a few days, then back to working good again. Model: FD2560HES. Serviced on and by: 7/16/2015 - ** - told me the controller board is bad, need to order part. 7/23/2015 - ** - replaced the controller board. Resulting same problem. NOTE, which means my old controller board is as good as the new one. 7/30/2015 - ** - opened the freezer, back of refrigerator, told me the compressor is no good, gave me an estimate of total cost $817.86. I did not accept the proposal, and I did not agree the compressor is no good. I called and scheduled for service after and scheduled to have service on 8/4/2015. Then got called from the office, said, Cant come on 8/4/2015 and told me I have to pay the $95.00 first visit. So I called and spoke to the manager, then scheduled for next service.8/13/2015 - ** - when he came, the refrigerator is working fine. He said, Cant diagnosis the refrigerator, told me to call for service when it is not working. He said the compressor is good. 8/15/2015, early morning the freezer is all melted. I called, been told cant service the same day. 8/17/2015 I called the office (1-888-717-9322), requested to talk to the manager, promised to call me back. By this date 8/28/2015, still no call back from the manager. They are located in Michigan. I was told the local office address is: 9582 Katella Ave., Anaheim, CA 92804.

Model WRS586FIEMO1, Serial # HR50801958. In December ice maker stopped dispensing due to cubes melting and clogging around the auger. After 3 service calls a new door was ordered with a delivery time of 4 o 6 weeks. Have spoken to and e-mailed several customer service people and am told it will be another 4 to 6 weeks. This has happened at least 3 times. In the meantime I must empty and clean the ice bin and surroundings every night or it freezes up and cannot be removed at all. Finally told them I no longer want a new door, I want a different model fridge. Was told they do not replace, only repair. It is now April and they have done neither. They did extend my warranty until December but at this rate that too will run out. Would never buy another Whirlpool appliance or any of the other brands that manufacture.

I Purchased a Whirlpool ceramic top self-cleaning oven & side-by-side refrigerator from Sears. I just want to share my experience. I do not have the exact year I purchased them. Too bad I was not aware of this site but after a year with the refrigerator I knew I would not buy another side-by-side and not a Whirlpool. The refrigerator motor runs too loud, the ice maker was forever stopping even during the summer. If you cleared the ice jams it would not reset for hours. The ice maker was replaced under warranty but it still jams; however now when you clear the ice from the trays it produces ice quickly.The temperature in the oven seems to be off now. I purchased a oven thermometer and to verify the temp and they are never the same. But my major concern now is the self cleaning feature. The front door is Yellow and unsightly from the self cleaning cycle. As I sit here typing, I hope the oven does not start a fire it is very hot. This is the last time I intend to use the self cleaning cycle again because I feel it should not be this hot. The ceramic top is hot enough to burn if you touch it. Strangely I checked the oven storage drawer and metal pans in them were okay. Cabinets beside the oven were just a little warm. But This customer will not purchase Whirlpool again.

I stumbled across this page on another mission and had to stop to add my exp. Perhaps I got lucky and got a good set but Im on my 3rd year and my washer and dryer are my friends. I dont have hot water connected to my washer and my husband is a shingle roofer so I often have to wash his clothes twice but my dogs beds come out beautiful and the sanitizer on the dryer removes odors very well. My water bill went down, I can wash my rugs and large comforters at home now. Plus they are so pretty. Im sorry you are all having so much trouble but I love mine sooo much I just had to stop a moment to throw in a little positive.

Very sad appliance company. I purchased a Standard Pacific Home in June 30, 2015 and moved in Aug 1, 2015. Use my Whirlpool Dishwasher for the first time back in Oct and it was not working properly. Whirlpool scheduled an appointment with Accord Appliance in Temecula Ca and the company was a no show. Called Whirlpool back and Rep Emma was very rude and had to call supervisor to schedule another appointment to repair dishwasher. Whirlpool have sad employees and sad appliance.

I have purchased 2 Ikea/Whirlpool ovens in 2011 from Ikea in Canada. I have used the self clean feature on both ovens and both ovens quit completely and the doors stayed locked. This problem is discussed hundreds of times on the internet for Whirlpool, Ikea and Kitchen Aid ovens. Since they are all made by Whirlpool they are all very similar or exactly the same in some cases, as is the problem. I have discussed this with Ikea and they have said they didnt know about the problem but would help to get it fixed to my satisfaction. I have had Whirlpool authorized service repair both ovens but after trying the self clean feature again, same problem.During one of my conversations with an Ikea representative on the phone, she contacted Whirlpool and was told that if the oven was repaired 3 times and deemed by the service technician as unrepairable, Whirlpool would do a buyback. In other words according to Ikea, Whirlpool would take the oven and pay me what I paid for the oven. Well after contacting the authorized service dept (not Whirlpool itself) for the third time, they did some investigation with Whirlpool about the problem. To his and my amazement, Whirlpool has come up with a fix as of October 2013. The technician ordered the new kit and installed it in both ovens. I have since tried the self clean in one oven and this time it worked. For the information of others, Whirlpool has the kit and in it is an instruction sheet with pictures as to how to replace and install all the parts in the kit.I watched the installation, quite a process. From the instruction sheet there is a number on it. Here is the number - w10625529 rev. A 10/13. This is an instruction sheet for Ikea TOD (thermal overload device) service kit. I have looked at many of the service parts diagrams on the internet for many different current models of Ikea, Whirlpool and Kitchen Aid ovens and in most cases almost all the inside parts are the same or very very similar which leads me to the conclusion that this service kit may work in most of these ovens to correct the same problem, but I suggest checking with the appropriate service people before taking my word for it. My observation is that the kit moves the TOD off the top of the metal plate of the oven and onto a new bracket which the tech thought it was to get it further away from heat (this Im not sure of since Im not an expert). He also suggested that this kit may also be designed to allow more air flow around the oven.My only concern after having the self clean feature finally work is the heat produced inside the kitchen cabinet in which the oven is installed. Approximately an hour and a half after turning the self clean on, I felt the side of the cabinet between it and the fridge (open space), and at one area of the wood cabinet I could not hold my hand on the cabinet as it was too very hot. I will be checking the inside of the cabinet for signs of excess heat and if I see any evidence, I will again call the service people. Since the elements were not on when I checked this, I assume the self clean had finished the heat cycle and was in the process of cooling down. When I test the other oven, I will make sure the elements are still on as I can see them thru the glass door. When I checked the temperature of the outside wood cabinet using a laser thermometer, the outside wood registered 64 degrees C or 142 F approximately. Not sure what the inside temperature was as the oven was still in place. Hopefully I will not get a higher reading when the self clean is at its maximum temperature in the cleaning cycle. Will the oven create any problems in the future for the cabinet, I hope not but time will tell. For clarification, the cabinets were built by a kitchen cabinet company using the instruction sheet that came with the ovens. I hope some of this will be of help to some of the hundreds of people who have posted this very same problem on the internet. When you have paid for an appliance you wanted because of the features it came with, it should provide you with what you paid for and not constantly break down. Im lucky as they came with a 5-year warranty so it hasnt cost me anything yet and hopefully wont in the future. Good luck to all in getting this resolved for all of you.

We got our Whirlpool french door refrigerator with freezer on the bottom (Model: GX5FHDXVY04) in June 2010. In the past six months, the refrigerator portion loses cooling and temperatures go to the 60s or 70s. We found out that by turning the unit off until it defrosts, it will work again for awhile. Weve had water overflow on our wood floor. When this happened the third time, I called Whirlpool to send a repair person.The person I talked to said it could be over $400 to repair and that it would be more economical to get an extended warranty for about $314, which I did. I did not receive the contract via email (it may have gotten lost in spam). The repair man came and said yes, this was a common problem due to a design flaw and that it needed a $6 part to make the water drain smaller - so that too much air didnt get in.It was May 1st before the repair could return to install it. This was done and we thought - expensive but its taken care of. Today, May 5th, the same problem happened and I have to throw away food again. Its the weekend and there is not a repair person available for two weeks - I got an order number and may request that the repair come sooner. To add insult to injury, I found out that the extended warranty is good only up to $450 and not good for any repair that might be needed in a year. Most of the repair goes to travel to get to Fairfield and labor and we have used most of the warranty already.