Updated on 03/15/2020: We bought this eight years ago to replace a 20-year-old Maytag that had finally developed a rust-related leak after serving us faithfully and needing only one almost trivial repair ($10 DIY lid switch replacement) over that period. I have replaced the water pump, the gear case, rotating seal (3 times), the lid switch striker (3 times), and the replacement gear case is making noises indicating incipient bearing failure. In its finite wisdom, Whirlpool decided to make the failure-prone main bearing irreplaceable, which means you have to replace the entire gear case, at a best-case cost of $120 and a worst-case cost of $300, plus labor, unless you do the work yourself, as I do. The secondary issue is mold and a musty odor. The most effective way to eliminate this is to pull the drum (non-trivial, requires a car jack, a 2x4, and a special spanner/wrench) and swab down the inside of the tub with disinfectant. (Been there ... done that three times over 8 years.)Original Review: I am in the process of replacing the bottom seal on my 6-year-old Whirlpool Cabrio (WTW5500XW2) washer. This will be the fourth major repair I have done on it. Fortunately, I can do the work myself and know how to find the best price on parts, but it is still discouraging that a lightly-used washer would have so many problems in such as short time. (It replaced a 20-year-old Maytag that finally rusted out.) Repairs to date: 1) replaced drain pump motor; 2) replaced lid switch; 3) removed basket twice to clean outer tub, due to mold and odors; 4) replaced suspension rods due to excessive spin vibration; 5) out of commission awaiting a new bottom seal. Total cost of parts (labor was on me) is well over $100.

I have a Whirlpool Gold convection self clean oven. I have now purchased the fourth fuse in the past four years, which is the last time. I will never buy Whirlpool products again. The only fix is to order fuse before cleaning oven.

Whirlpool French Door Plus 3 drawers: This MSRP $3400 refrigerator has great features. Great ice makers. No issues up top. First 18 months were great. 4 repairs in the past 11 months. All freezer temp issues. We had noticed a number of ice sparkles forming on our unopened food. Frozen fruit was mushy. Temp usually read 0 degrees. One day I opened it and the temp was 40. Two hours later, it was close to 0. I started monitoring it closely. High temperatures occurred around noon. Zero degrees most of the time. After the third repair, service tech called Whirlpool and found part was redesigned. New part didn’t help. We understand the freezer has a heater in it, to defrost. The heater stays on too long. That explains why the freezer temp went as high as 50 degrees, while the fridge was perfect.I purchased this at Lowes. I always buy Lowes extended warranties. Thankfully, they bought back my 30 month old refrigerator. Kudos to Lowes warranty company. Never put on long holds. Fast response. I noticed the price for the warranty on refrigerators in this price range has increased by $100. Reflects a lot of repairs on refrigerator models. One thing though. I learned 3 repairs within a 30 day period is considered one repair, for purposes of their lemon policy. I will also add that the warranty company reimburses you 50% of the cost of filters. Simple process. I have read complaints that they make it too difficult to collect. That is just not true. Have been reimbursed $100 for filters to date. In 5 years, Even at the increased price, the savings will pay for the warranty. No brainer.

CABRIO GETS A ZERO RATING. We are sorry we ever bought this washer in 08. The unit had a defective main control board and was replaced in 2012. The factory authorized service agent from A&E literally robbed us of jewelry while in our home. Now the main electronic control board needs to be replaced again. Neither Whirlpool or their authorized agents are truly customer service oriented on the defective product. Neither are willing to make an honest attempt at regaining our trust. I have contacted both and neither will acknowledge or offer reconciliation. The problem with the main board and the recurrent F-50 error has been denied by Whirlpool although acknowledged in numerous consumer forums as this. Our family is now without a wash machine. We have not even received a simple apology for the theft from the service agency - even though their employee has been arrested. BEWARE!

Never have to worry about my extra freezer products. Keeps them at the correct temperature. Plenty of room on the shelves and on the door. A great asset for large families.

Bought the Whirlpool Cabrio washer (WTW7300DW) and dryer (WED7300DW1) about 8 months ago. The washer always leaves white debris on the dark clothes - looks like detergent. Except I use blue liquid detergent. It seems like the inside, bottom of the drum is deteriorating and sticking to the clothes, since there is nothing that is white in the washer. I have run it through the clean cycle several times with the recommended washer cleaning product (the brand that came as a sample with the washer). That did not help. Also, we have a dog, our old washer used to rinse out a lot of dog hair from the bottom of our socks, etc. My filter for my drain hose would always have dog hair in it. With this washer, there is no dog hair being rinsed out at all. Lint and dog hair is all through the clothes after the cycle is over. Makes me wonder where the dirt is going, then.The clothes are so twisted after washing. Anything with long sleeves get tied up around other clothes. This seems very rough to wash clothes this way. Also, if you dont use the deep water setting, its likely not to get parts of the clothes even wet. I had a gray hooded sweatshirt go through a whole wash cycle and there were spots all over it that never even got wet at all. The dryer power button is very temperamental. Sometimes I have to hit it 6 - 7 times, at different angles, until I hit it just right to get it to turn on. Other times it just turns right on. There are just 2 of us so I only do 10 - 12 loads of clothes a month. After reading all the awful reviews, I fear that these problems, which are becoming evident now, will only get worse. Yet I only have 4 more months until the warranty runs out.

We bought a Whirlpool Refrigerator - Model ES5FHAXS in 2006. Right off the bat, a line in the back of the refrigerator was leaking. We paid for the repair. Next after just one year, the refrigerator would be warm and the freezer part ran super cold. The settings did not work. After much haggling with Whirlpool, they paid for someone to come out and repair it. It worked for several weeks then the same problem came back again. We argued with Whirlpool again and someone from AES or AAA came out. The problem was fixed but once again came back again after a couple months. We called Whirlpool again. This time was much haggling and arguing but got them to come out a third time. Once again, the problem was fixed but came back again after several months. The repair company stated that if they found it was something other than what they fixed, we would be charged. I said either it was not fixed right or the refrigerator is a total lemon. I said you will probably just say it is something else to cover your costs. Whirlpool acted like they did enough, even though 3 repairs could not get it right. If we paid or each repair ourselves, it would have been nearly the cost of the refrigerator and it still would not have worked. We bought a refrigerator back in 1992 and never had any problems after 16 years when we moved. The refrigerator was not cheap but could not do what refrigerators are supposed to do - keep things cold all the time. What a disappointment.

We purchased a high end KitchenAid Refrigerator Dec 2018. Rust developed on water dispenser door in less than year. They would not honor warranty. Since March we have had ongoing cooling problems with 5 service calls and 4 different fixes and unit still doesnt work. Local authorized service company, Fields, in Jacksonville FL is incompetent. Whirlpool doesnt return calls. The products value is not consistent with the high cost. Here are the gory details. Ref: Setzers, Jacksonville FL (sold unit). Fields Jacksonville FL (factory authorized service company).Less than 1 year in, it began to rust. We called for a Warranty check. Fields Appliance (their factory authorized service company) came out and agreed all 5 doors needed to be replaced. A month rocked on, finally we called to find out where the doors were, and were told Whirlpool (Makers of Kitchenaid) denied the claim. Citing that we lived near the coast! Well, our other appliances arent rusting and the refrigerator doesnt sit outside! They sent us a 6 oz bottle of rust cleaner. A few months later, this refrigerator stops cooling! This was in March, 3 months out of 1 yr warranty. The refrigerant system is warranted for 5 yrs. This was also right at the beginning of Covid 19 shutdown. Fields could not give us a appointment, due to shutdowns. So, I called a local company to fix it out of pocket. He discovered a leak in the coolant lines, fixed the leak and replaced the coolant ($453.61 on 4/9/20). Great, it works! About 3 weeks later, it stops cooling again. Called local service repairman out once more to see whats going on. He replaces a thermal bi metal sensor and well ahh! It works again ($100 on 4/28/2020).About 3 weeks after that, it stops working again! We are thinking by now, its a problem for Setzers, Whirlpool, and Fields. We call the local service repairman out to confirm and he states that the evaporator fan motor will need to be replaced, and that part replaces all sensors as well ($59.99 5/28/2020 service call). We call Setzers and schedule an appointment with Fields. First appointment we could get was 6/16/2020. Guy comes out, and cited a factory defect, per a technical bulletin he had, and relocated a sensor. Simple as that, he assured us it was fixed! Even though I pointed out it felt no cooler when he packed his things to leave. It did nothing! In the background Setzers (when they would call back) were supposedly working with Whirlpool to help fix the problem! Whirlpools reply was that since our repairman was not factory authorized, it completely voided our warranty! Explaining we had no choice, since Fields wouldnt come out and by now we are without a working refrigerator for 3 months, they could care less! Feeling totally frustrated, we call Fields again! On 6/19/2020, they send out another repairman. This guy came in, opened up the back, and immediately stated the refrigerant was overfilled. Didnt do any diagnostics, just told us that we were **, and walked away, without even putting the refrigerator back in place! Neither Fields rep hooked up a diagnostic tool to confirm any real issue, I guess they just knew! Total incompetence! So... As of now we have paid the local repairman ($448.33 on 6/26/2020) to order the evaporation fan motor and install it this coming Monday (7/20/2020). Total amount out of pocket at this point, $1053.90. It took that long to get here! Wish us luck! Setzers wiped their hands clean of the issue and told us to call Whirlpool. We did have not ever received callback.

Installers left and Home Depot Cabrio washer stopped with water left in tub. I reset GFIC outlet, tried again and it stopped. Did some research and tried different outlets. Same result. I discovered that if you shut off machine as soon as the GFIC is reset, then the washer will drain no matter what. I have been on the phone with Home Depot and they have no solution but to wait one week for a repairman. Very dissatisfying service. Now I am running a 20 foot, 3 prong, heavy duty extension cord into living area where there are no GFIC outlets and it has been running. I believe there is a fault in the washer, but they must not care if we get electrocuted from the faulty grounding of their Whirlpool product.

Whirlpool Duet Sport W & D purchased from Costco in mid 2007 for $1600. Costco gives an additional one year warranty, totaling three years. Both have worked exceptionally, I must say -- clothes come much much cleaner, keep their color, and last much longer vs. top loaders (Im sure the water softener helps). Two separate techs just confirmed the circuit boards went on the washer ($450 with labor) to replace. Washer looks brand new, but now will be going to the curb.

This microwave has crack everywhere and its barely 3 months old. When I want to use it, it makes this weird noise and then it stops. I have not talked to Whirlpool yet, but Ill see what theyll say. My recommendation right now for all those individuals trying to purchase a microwave, dont even look at Whirlpool brand, they just ***.

I bought a Whirlpool Duet Front Load Washer in 2008 and it began showing F71 and F70 error code in 2011. I paid approximately $1,000 for the machine. The washer wont finish the cycles and often wont start. When I press the power button, I hear the 3 beeps and after a while, shows the F71 error over and over. The information I gathered online indicates that many people have the same problem. The repair cost is at least $550 to replace the user interface circuit board and is no guarantee. This is ridiculous.How could GE sell consumers this kind of junk that fails to work only after 2 years. I had a top loader for 12 years with no problems, not a single repair call. My wife and I are extremely frustrated with piles of dirty clothes and no washer to clean them. I want GE to refund the cost of the washer on a 10-year prorated basis. This is only fair.

Our range emits smoke and a toxic odor spontaneously when not in use. We feel it could be a potential fire hazard. We have had repair people and fire department out. We have contacted the manufacturer numerous times and they do not return our calls.

Whirlpool gold series bottom freezer unit - We have had numerous problems with this refrigerator. We have had several repairs done on it and have still not solved the problem. The defroster does not work right and we have to unplug it so it will unthaw, then the refrigerator gets cold again. The freezer when it is acting up freezes food and ice cream so hard it is inedible. We have just purchased a different refrigerator. This Whirlpool model has also been discontinued from what I can find. No doubt because of a design flaw. Why are they not responsible for this? We bought this appliance in good faith.

I purchased a 50-Gallon Electric Water heater in 2006, sure it lasted and worked well for quite a few years; however, in August 2014 my power bill started to rise dramatically, I live in Arizona and $300-$400 power bills are the norm in the summer months; however, a $700.00 bill will immediately be noticed. I contacted the power company and they sent a tech over who performed a lengthy diagnostic and determined that my water heater was running constantly thus accounting for the great increase in power, I contacted Whirlpool and received 2 heating elements (no charge) which my pricey plumber replaced.The problem still remained and I contacted Whirlpool again and again trying to get this issue resolved. I paid less than $400.00 for the heater installed and since Ive been having the issue Ive almost paid another $400.00 in labor costs trying to get a resolution. Ive decided to get another system and my only reason for posting this is to inform all that the Whirlpool heaters seem to be very problematic, like others Ive had plumbers decline my business when I inform them that I have a Whirlpool tank with the Energy Smart module.

Ive read a lot of reviews on here for Whirlpool Cabrio Washer and Dryer saying horrible things and maybe I lucked out? We got our set at Lowes a couple of years ago and havent had issues. We use Gain HE liquid detergent in the washer and have no problems. We also do the recommended routine cleanings of the machine as the manual says. I pick the settings for what we have, clothing wise, and it washes appropriately and things are clean, no marks or other things people have mentioned. I will click on extra rinse and adjust the soil level if something is particularly yucky. The dryer is great as well as long as you select the proper type of wash you have going on. I tend to do more dry setting and things never come out wrinkled. Sorry for all those who have had bad experiences. Also, others have complained about the noise...our old machine had an agitator and was very loud. Our machines are in a closed room and most of the time we dont hear a thing until the bell rings. Maybe wed hear more if they were in an open area or garage where noise echoes?

I have had Whirlpool appliances for a very long time. However, I am extremely dissatisfied with the purchase of my last Whirlpool washer a couple of years ago. The washer is extremely noisy, to begin with, and I complained to hhgregg about this. They delivered a couple of other machines, all of which were very noisy. The latest problem with this machine has been with the tearing my clothes. My clothing gets caught under the agitator and the items tear. This is a poorly designed washer and I wish I had never purchased it. I was thinking and wrongly so, that the washer would be as good as my previous washers. Well, I was so very wrong.I wish to know what you are going to do for me with this problem which is so very annoying and costly.Marjorie **

Refrigerator was purchased in March 2015. Icemaker filled the basket two times then never worked properly again. The water would enter the tray, freeze, but never drop the cubes. In order to drop the cubes, we had to unplug the refrigerator for a moment then we would have those few cubes. We used one service company sent by Whirlpool that came 3 times, adjusted temp, and replaced one electrical part. It didnt work. The repairman was going to call for support from Whirlpool to see if anyone else had had this problem. I didnt hear back from him until I called him 1 1/2 weeks later. He basically said there was nothing else he could do. Whirlpool sent out another service company. He replaced 2 electrical parts. They didnt work. We have no choice but to keep having service men come out and try to repair the refrigerator. What happens when the warranty has expired? They are trying to sell me an extended warranty. Give me a break. It would be nice to have a working refrigerator first. I wish I would have read these reviews before I ever bought a Whirlpool. Im 78 and Im still learning. Never again, Whirlpool. Ill spread the news as well because we all work too hard for our money to throw it away on poor products.

This is my first electric range. It’s amazing! It cooks evenly and at the exact temperature! The stovetop has size adjusted burners, again at the precise temperature. And the look is very sleek & modern, perfect for a new kitchen! I am so very pleased.

Purchased a 80 gallon Whirlpool Water Heater with a Life Time Warranty. When it overflowed because the system failed to detect the water temperature, called and they sent in the temp sensor (I paid for shipping). Had plumber replace it. One day later the same thing happened, called and they sent in a board. Same exact thing happened. By this time, Im without hot water for over 2 weeks in dead cold January on the East coast. They will replace the water heater but only a 50 gallon NOT the 80 because they no longer manufactured the 80. Option given by Lowes is to add a recirculating pump to give additional gallons. But, of course Whirlpool said NO. They only can give me the 50 gallon. What a ripoff!!! Please, please DO NOT purchase any product from Whirlpool. Now they change the same to A.O. Smith Signature Premier.

After having my Whirlpool side by side refrigerator ice maker replaced 4 TIMES in 10 years, I finally found a permanent fix for it: an Igloo counter top ice maker for around half the price of a replacement Whirlpool ice maker. Unlike the Whirlpool ice maker, it makes ice. I promptly removed the Whirlpool ice maker FOR THE LAST TIME, and sent it to the dump, where it belongs. Goodbye Whirlpool! If that is the best you can produce, you will not receive any more of my hard earned money!

This washer (Cabrio 6th Sense Washer) is less than 4 years old and now needs $500.00 worth of repair. You have to replace the tub in order to replace the bearings. If your washer starts to make noises during the spin cycle, you are in for a big repair bill. I still havent decided if I am going to repair it or junk it. The towels always smell sour even if you wash them twice.

The oven continues heating up even after it reaches temperature. This happen soon after we purchased it in 2009... When I called Whirlpool they said to unplug the oven for 15 min & allowed it to reset. This worked, that time. It has continued to happen to the point now where it will not reset and then we can no longer use our oven.

When purchasing a new home, the almost new Whirlpool double-door ice-dispensing stainless steel refrigerator came with the kitchen. This beautiful-looking fridge worked well for close to three years, but gave up the ghost shortly after its warranty expired; designed obsolescence perhaps? Problem was, it would have cost almost as much to repair as it would have to purchase a new fridge with a warranty. So, thats what I did, via a local big-box store. I bought a single door floor model, with the Whirlpool ending up as scrap, the whole incident leaving a bad taste in my mouth. If you have your grandmothers old fridge that still runs, keep it!

Whirlpool Washer WTW8700EC + Dryer WGD8700EC. Bought to replace a 35-year-old Whirlpool set that is still working and had no repairs in that 35 years of ownership. Gave to family member and its working well. Was not a cheap item but well worth the money. It performs beautifully. I chose Whirlpool. It is a proven brand with a long history of reliability. When I bought my last Whirlpool, I bought the top of the line model washer and dryer. They say you get what you pay for and that holds true in my case as has with many others who believe it! So this time I did the same thing and bought the best top loader they had. It has many options I still need to learn. I just use it like the old machine and dont need to worry about types of fabrics or making mistakes. Just follow the instructions for detergent and softeners and all is good. This machine cleans as great as the old one without beating the clothes to death. New agitator design keeps from paddling the clothes, so I dont need to use the gentle cycle or medium to preserve the clothes. The dryer I can say is most efficient as I noticed it took far less time to dry, and notice a small drop in my electric bill and gas bill. I think this will be my last machine ever needed. I do take care of my things and I do clean and polish my machines, they are an investment like a car or house. Front loaders have a lot of problems with leaks from the doors. Will stick with top load only!

Mid-sized, mid-range dishwasher. It is noisy, not quiet at all, and we must speak quite loud over it if we want to be heard. The wash cycle is quite long... not really a water saver.

This range is easy to clean, easy to use, multi functional burners, easy to use oven and very nice looking. We use propane instead of natural gas and the conversion was quick and efficient. We absolutely love the griddle.

After proudly bringing home a new Whirlpool gas hot water heater NU40T61-403 day 2 no hot water. Wait 10 min and reset. This became a 3 times a week habit and now it will not relight. The repairman they sent out wanted us to rebuild our house to conform to code. Our old heater worked fine in this location. After talking to their tech, they sent us new parts overnight. Still cannot get this thing to light. All we want is hot water!!! Calls to the tech line end one way, it has to be your fault. I worked for The Gas Company!

I purchased their washer, dryer, refrigerator, freezer, oven, and dishwasher. All were brand new when my home was built in 2006. Whirpool is the absolute worst home appliance company in both customer service and product. I would save my money and purchase any product other than a Whirlpool or Maytag. All of my appliances are a little over 5 years old and all have had multiple problems. Corporate takes the attitude of oh well, pay for the multiple repairs or buy new after 5 years or less. Ive never heard of disposable appliances, but Whirlpool has a full line of them! I would rate them less than 1 and just plain **!

I purchased a Whirlpool Microwave on 9/21/10 from Hamilton-Bryan in Wichita Falls, Texas. I had a small fire in my microwave on 9/19/11, due to a faulty mica board. This was replaced by Mr. Bobs in Wichita Falls, TX, under the warranty. Then on 1/9/12, the microwave would not warm anything. I called Mr. Bobs again, and they said the transformer was out. I called Whirlpool, and was told by Yvonne that Whirlpool would replace the part only, with no labor, but Mr. Bobs was closed, and to call back in the morning, so this authorization could be set up with Mr. Bobs. I called back and there was no record of my call with Yvonne. I talked to a supervisor Rachel in Tennessee. She put me on hold for a while and finally said she found Yvonnes note to authorize the part. I explained to each person I talked to that I was dissatisfied with Whirlpool. I believe I have a defective microwave. I would like my money back, or a new microwave. I believe the defective mica board is related to the defective transformer. I am a very dissatisfied customer. I have used Whirlpool most of my adult life. I have used them since the 1970s. I currently have a Whirlpool refrigerator, washer, and dryer. A similar situation like this occurred when I bought a Samsung washer. I was dissatisfied, and Samsung refunded my money, and I bought a Whirlpool washer to replace Samsung. I will not be satisfied with this situation, until the microwave is replaced. Thank you for your concern and attention to this matter.

Two years ago, I bought your new stove. It was under warranty. The computer is messed up. They came and they did not fix it. Warranty is off. It hasnt worked right since I got this stove. Who is going to make it right? Its only two years old. Fr2 v comes on when turn on. Oven have to turn power off to get it to work. This stove sucks.

I have not use wash machine for 46 years, however, since I the caregiver for my wife (with Parkinson), Im the user of our washing machine, High Efficiency Whirlpool for 8 months. It Is very easy to use including the dials. It is very efficient to use.

The Whirlpool microwave has been very reliable and efficient. I like its multiple functions, from heating up leftovers to defrosting meat and poultry, baking potatoes. All the functions are easy to use.

Purchasing this refrigerator Model Number WRS571CIDMOO in September 2015 and now only being May 2017 the ice maker has stopped working. When I contacted Whirlpool USA they offered a warranty plan for $454.00 for one year when I purchased the refrigerator for $989.00. I told the representative, Why would I pay that much money for one year of service when I purchased the appliance for half of what the service fee? I now will no longer purchase anything from Whirlpool when other brands last much longer!

April 14, 2014: Bought Whirlpool 30 electric stove WFE361LVQ Sept 2009, $545 - only 4.5 years old. While broiling, got strong electric burning smell, filled house. Broiler and oven stopped working (top burners OK). Opened back and found BURNED CONTROL BOARD corner and BURNED OVEN FEED WIRE. Definite SAFETY HAZARD. New panel $289 and wire harness $105 + 25 = $418, discount to $375, + service call to find out why/install guarantee $129 = $505. Ridiculous! Will contact Whirlpool for recall and compensation. Hope other recent entry sees this. (How respond to specific entry, since this response pulls us away from listings?) Meanwhile, well buy any other brand replacement.

The Cabrio model (WTW5640XWO) I purchased in March 2011 died within days of installation. I was given instructions to modify the hose placement which resulted in a flooded basement and ruined carpet. Problems continued during the first year; several service calls. The problem was always the same; it did not drain/spin leaving a mess of soggy wet clothes. It died a final death - the same problem a few months after the 1-year warranty expired. The repair people have been out four times since. The last time, a $70 repair lasted less than 3 weeks for a bad shifter - always the same problem. Whirlpool will do nothing except offer to send a repair team out for a flat fee of an additional $120 with no guarantee they would fix the problem or replace the lemon. This week this Cabrio will be heading to the landfill. Ive had enough. No more Whirlpool products for me ever.

I purchased a high dollar built in side by side fridge with custom panels in 4/2005 and had my first service call in 5/2005. Since 2005 we have had 11 service call mostly for defrost failures and over temp. readings. From 2011-11/20/2013 we were issue free then the fridge over temp alarm sounded and we could not hear the fan motor. We had the certified tech come out to evaluate and found that the main control board needed to be replaced. Kitchen Aid/Whirlpool no longer make this item and forwarded us to Core Centric solutions to have a new one built. After speaking with the certified tech who had been out to service our fridge 11 times he informed us that these boards in his experience have never lasted more than a year. We spoke with a customer service rep a Kitchen Aid and asked about a prorated discount on a new built in fridge and she said it seemed reasonable but after checking for authorization informed me I needed to have the board rebuilt at my own cost and that even though this typically takes about 4 weeks to build the fact that our family would be without a fridge is not Kitchen Aids problem. 6/20/2005-over temp/not cooling call (replaced defrost thermostat) 9/2005-over temp/freezer iced over in bottom (freezer decided and drain unclogged) 10/05-over temp/not cooling (replaced fan motor) 9/06-over temp/freezer iced over in bottom (drain line decided, kitchen aid had no advice on how to fix) 10/06-over temp/not cooling, ice build up (whirlpool recommended replace heat kit and bimetal) 11/7-over temp and ice buildup in freezer with leakage (adj to drain pump and defrost drain basin made) 11/07- over temp and freezer icing over (whirlpool sent out a new heater probe) 6/08-over temp and ice buildup (bimetal and foam block replaced) 10/09-over temp, lights and motor shutting on and off (replaced defective board) 10/09- fan making excessive noise (ice buildup found on evaporator fan)11/13-over temp ice buildup in freezer, burning smell from fridge and no air movement or cooling in either compartment (need board rebuilt as on 10/09)Board no longer available from whirlpool, must be custom built at owners expense and will take up to 4 weeks. D/t continuing issues and whirlpool not willing to help the customer with replacement I would highly suggest no one buy a Kitchen Aid fridge.

In 1994 we built a new home and we used only Whirlpool Appliances. In July 2006 we replaced all the appliances with another Whirlpool products, although they were still working including the microwave. After two years the microwave stop working, replaced it with another Whirlpool microwave and the second one stop working last night (July 2014). I noticed the quality of all their products went down including, Dishwasher, Washing Machine, Refrigerator, etc. The dishwasher heating element start to decompose and I replaced it. The washing machine get stuck and the water never stop creating a major flood in the house. The refrigerator door seal torn apart. I decided not to buy any more Whirlpool products.

Nice refrigerator. Not enough flexibility in shelving adjustment. Same with compartments on doors, flexibility limited. Freezer design is limited. It is not easy to load the freezer with different items.

I would not, at this time, even really give this product 1 star, but that was the lowest rating allowable. We purchased a Whirlpool Gold French Door Refrigerator at Lowes a couple of years ago after our Amana was toasted by a close proximity lightning strike. (It got more than just our frig, but the replacement frig is the only item we have had issues with.) We even got the extended warranty thru Lowes for the unit. Shortly after the extended warranty expired we started having issues with the bottom freezer door icing up. We thought that possibly the grandkids had not shut the freezer. So we cleaned up the ice around the door, but the problem persisted.The ice cream in the freezer was rock solid, to get it out of the container you had to put it in the microwave for a couple of minutes. The items in the frig were also frozen. So we emptied the frig and freezer, unplugged the unit and let it sit for a couple of days with the doors all open. We then plugged it back in and hoped for the best. It seemed to be ok for a couple of days then the ice on the freezer door appeared again. At this point, I contacted Whirlpool to see who was a licensed repair company in our area. I contacted the licensed repair service, explained my issue, they got the model and serial number info and ordered what parts could conceivably be the culprits.The tech came, the unit was frozen up, all the vents in the freezer were showing icing. So he removed the back of the freezer compartment and thawed the unit out. At the same time I mentioned that the ice maker had quit working, he found that the wiring connection was not properly connected and fixed that while he had all the stuff out. After re-assembly he ran all the diagnostic tests Whirlpool lists and found everything passed. Since the boxes of parts had not been opened they could all be returned to stock. So no charge for parts, as he could not find indication that any were needed.So 1 service call at $100 and it appeared that maybe the issue was resolved, not the case. Not even a month later, issue re-occurred. No grandkids had been there, no instance of the freezer possibly left ajar. Another service call, and by the time the tech arrived, since I had unplugged the unit and emptied it again, all the frost/ice was melted. $100 for a service call, tests all came back as nothing indicated as not functioning.So if I dont put too much stuff in the freezer or too much stuff in the frig it will run without freezing up for about a month. Oh and weekly put it into the defrost mode a couple of times. Now it has started making a tic-tic-tic or rat-tat-tat sound to the fun and games. If the noise is non-stop, it only stops when you open the freezer door. Leading me to believe it is a fan. (Correct, I was told by the local Whirlpool licensed repair facility.) I have spent the weekend, again thawing out my unit in hopes that the noise will cease. It is loud enough to be heard at the other end of the house.No such luck, so I spent an unproductive 1-1/2 hours on a call to Whirlpool yesterday. The larger part of the time was on hold waiting to talk with someone, anyone. Due to our unusually high call volume, wait-time is long today. Thank you for your patience. To retain your place in line, do not hang up. Finally, I got a rep named Karen, who sounded like she was almost asleep. She had very little to offer except, Im sorry you are experiencing these problems. I have no record of previous complaints like yours on record for this model of our product.Hello, I found 929 reports of the same issue on Consumer Reports. Oh, you cant believe what you read on the internet was her response to that tidbit. She offered to sell me a Repair Plus 1 Plan for only $359.95. A licensed repair service comes, repairs your unit and the plan gives you ONE YEAR of peace of mind. Lets see... I said... so you are offering me an extended one year warranty? Oh, but it comes with a repair first then one-year peace of mind. Seems that Whirlpool has moved into selling warranty extensions rather than fixing the issues with these Whirlpool Gold French Door refrigerators. With what I have already paid for service calls added to this Repair plus 1 Plan, I would have invested $$$ enough to BUY A NEW FRIG that is not a Whirlpool product.Seems a bit foolish to me. So Whirlpool is not admitting that there is a design or manufacturing problem with these units. Even the ones sold just this year seem to have the same issue. They have not corrected this and it appears they have no intent to do anything about it. She did indicate that they had a known issue with the drain and that a fix was offered for that (a redesigned drain unit could be installed). But since I was not getting ice build up on the bottom of my freezer compartment I did not appear to need the redesigned drain unit. Her evaluation of my issue was that the drain did not appear to be a problem.So after a fruitless call to Whirlpool, oh and they did have my previous emails concerning my issues on file but did not consider my complaints to be part of a known issue, I have the local tech coming back to see if possibly there is something, anything to be done with this refrigerator. So another $100 at least, likely no resolution if the service tests all come up normal again! So when the tech comes, I am going to ask him to contact the service engineer that he is supposed to have the contact info for (per Karen at Whirlpool) and see if he can get any resolution to my issues by using that service engineer.

I bought my first Cabrio set in 2008 to replace Maytags that lasted forever but looked their age on the outside. No problem with cleaning and drying, just wanted something new. What a mistake! I looked in Consumer Report Guide to pick and found the Cabrio set. Had problems after the first 4 months - UL uneven load codes flashing up, and had to replace suspensions and bearings, boards, etc. Unfortunately within that 4 months I bought another Cabrio set to put in my vacation home. Started with the same issues and really hard to get a service technician to come out because of where we were located. Customer service with Whirlpool sucks as well as Sears service. It is AMAZING to me that Whirlpool will NOT stand behind this product. I am writing this as I see an F1 code flashing on my washer here at my second home. I have a load of towels in it and house guests arriving in the morning! I will be trashing this washer and dryer and finding something old school and reliable. I want no bells and whistles, just clean and dry clothes. Whirlpool, you should be ashamed.

When we moved into our home this past year there was a Whirlpool gas stove model number W10406473A. We have the plastic knobs on the front of the stove which need to be pushed and turned in order to turn on the gas. I recently ran into a serious problem where my cat walked across the knob area and pushed and turned the knob causing the gas to come on the stove. This is a problem due to the fact that a child could have also have easily turned on this stove. This is a definite fire hazard as well as a carbon dioxide problem. I warn anyone with this stove to replace it with another make or model immediately. Im in the beginning mode of looking to see if a recall has ever been made on this model.

My Whirlpool microwave has been great. Just the right size for my family, with enough settings that it wasnt complicated to use. I found it was very useful with different recipes that I liked to make. I always used it whenever possible to cut down on my cooking time because time is something we dont seem to have enough of. I have baked a lot of different items in my microwave, chickens, all kind of casseroles, cakes. You can even scramble eggs in this one!! It keeps dishes warm until you decide to serve it which is a plus because all microwaves do not have this option. I believe you will enjoy it too!

Whirlpool model EVLl201NXRQOO, serial no. EWT2423236 - Defective paint on the back of the freezer that caused rust to form and paint to peel off. Whirlpool does not warrant manufacturing defects on the paint. Guess I was lucky for it to be on the back and not the front.

I purchased this range/electric (ygfe461lvq0) two years ago. It worked fine, but once about a year ago, the oven overheated and the breaker had to be turned off to stop it. No error codes were displayed. Year two, the oven broiler element stays on regardless if using bake or broil. Oven will go into runaway mode and breaker or cancel button has to be pushed to stop it from over heating. This range is a fire hazard and should be recalled regardless of what age it is. I called Whirlpool at Sears which recommended a tech who arrived to tell me that the control board is shot and for a price of around $400.00, it could be replaced. What is up with that? I had to pay for the expensive tech, also for 15 minutes of work. Sears says that I should have taken the extended warranty plan for around $160. Do I have to pay for an extended plan to have my house burned down due to a defect in manufacturing from Whirlpool? This is disgusting that a company can get away with crap like this. How do you people sleep at night?

My side-by-side lasted 2 years 3 months. It stopped cooling. Lost all my food. Inconvenienced by waiting for repair service. Had to take a vacation day from work. This refrigerator replaced a 13 yr old GE and the one in my garage is 25+ years old and still going strong. No help from Whirlpool or Lowes. I will never own a Whirlpool anything ever again.

I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have 3 daughters all in school age. When my old one finally quit due to tank failure and out of warranty, I went to Lowes and bought a 6 year warranty hot water heater costing around $600. Now I figured you get what you pay for RIGHT! WRONG! So about 2 years ago the pilot light started to just go out on occasion, a bit of an inconvenience but there was no default code warning me of any other issues. So typically we just relight it. I called Whirlpool to get help with this issue, but they wanted me to pay for a technician to diagnose the problem. Um isnt that what the warranty is for? I said dont bother. Im not paying $150 for someone to tell me what I already know. Ill just keep relighting it myself. So finally the pilot light goes out for the 100th time but this time I go to reignite it and BOOM! It sounded like a twelve gauge shot gun going off in my face! Then it flutters flames into the chimney of the hot water heater. Scared the crap out of me at first. But it finally stopped and run fine. Well Im laying in bed a few nights later and woke up to a loud thumping noise, I go down stairs and it stops. The following day Im in the kitchen and THUMP THUMP THUMP BURP BURP BURP. Run over to the hot water heater closet and theres the flames shooting out of the gas valve into the hot water heater then BOOM! Its out! The valve unit finally took a crap I guess. I call Whirlpool again to get my warranty - this time it definitely needs to be replaced. So the guy tells me the parts are covered in the warranty but a technician needs to look at it first and the technician Ill have to pay.. Excuse me but what the ** did you just say? I have to pay for a technician to look at your failing part? No I dont think so! Just send me the part - Ill replace it myself. Im a millwright electrician by trade. I specialize in power plants and refineries. Im sure this little gas valve wont be a problem. I spoke with these idiots on a Friday and he said I could have it ground shipped for free and it should be here in 5-6 days or pay extra for quicker delivery. What the hell did he just say? I could pay extra for quicker delivery on Whirlpools faulty part? ** whirlpool should be saying Well have the part overnight to you.Now since it was a 3 day weekend theres no sense in me paying $40 to have it delivered 3 day because it still wouldnt arrive until close to the five day. So I just looked to see where my damn part is because it shouldve been here by now according to the guy on the phone. NOPE! Its set to be delivered in 5 more ** days. DONT BUY A WHIRLPOOL PRODUCT. THEY DO NOT PRACTICE ETHICS.

I came here to see if others have had problems with their Whirlpool Cabrio top load washers. I was amazed at how many others forked over nearly a grand ($1000 with tax and extended warranty) for such a heap of nothing. I have lived in the same house for over 35 years, same water supply with water softener. Over this time, I have raised my family and been lucky enough to only go through two washers until 2 years ago when I purchased this Whirlpool Cabrio machine at Lowes. As with others, clothes do not get cleaned. Residue is present and in the creases of the tightly spun and tangled load. After calling Whirlpool and Lowes on nearly day one of my original purchase, no concern was given. Instead, I received the What type of detergent or Could it be your water supply? or What degree of soil does your family have on their garments? A white terry cloth washcloth should not come out grey, even after bleach! My GE and Maytags of the past always did fantastic jobs. They just plain old wore out. As for my new energy efficient machine that takes 86 minutes to wash a load, with expensive HE detergent, an oxy clean pouch, special fabric softeners, I scratch my head wondering how can this be efficient? If a pair of jeans needs pre-soaking, it cant be done in this washer. Instead, I spray the jeans with pre-soak, add my HE products, then fill a mop bucket full of water and dump into the machine 5 minutes after the 86-minute session has started. What a joke! For two years plus, I have vented to my poor husband who thought he was buying me a new innovative state of the art machine to make my life easier. I only wish there was somewhere or someone that I could contact to get some satisfaction for my agony with this poor quality product! Yes, I am venting. I dont have another thousand dollars to spend for a new machine. Believe me, if there were to be a class action lawsuit for this lemon, I would be first to sign up!

3 months after warranty the oven will not stay on. I will stay on for only 20 minutes then it goes out. It clicks but will not come on. I can only use my oven for backing biscuits but cannot bake chicken or meats.

I paid about $400 for this dishwasher and the regular price was over $600. Got a good deal. It washed dishes wonderfully. All I had to do was scrape the chunks off. It cleaned the rest. BUT... at a certain point, it started NOT cleaning. It was only about 6-7 months old. It was to the point where everything just came out kind of slimy and food grit was re-deposited on the dishes. I cleaned both filters. I made sure there was enough Rinse-Aid all the time. I ran hot water in the sink before starting to make sure the temp was hot enough. My husband went online and someone had instructions about cleaning the water intake because it could sometimes have sediment buildup. Not a difficult process, but there was no gunk in the intake filter. When I listened to a load it seemed like it drained, (most start with that), paused, rinsed for a couple minutes, paused, drained, paused and refilled for the wash cycle. So the pump worked, the arms went round and sprayed. Nothing was in the way of the arms. After it started the wash cycle, it seemed to just stall. It would spray for about a minute and then stop. Im not sure it sprayed after that. The timer kept counting down. It said dishes were clean, but it was an absolute waste of time. I was ready to go buy a cheap dishwasher and throw this one in the dumpster. I think it is a 720 padm??Just after my husband checked the water intake filter, we started another cycle. When it was rinsing, he opened it up and everything seemed to be working ok. It drained, then filled and started the washing cycle and then stopped. He opened it back up and surprise, the water was full on the front level by the float (that turns the water filling off). But in the back of the dishwasher, there was only about an 8th of an inch of water. Online it said the water should fill to just about the top of the heating element. It WASNT. Problem? It wasnt LEVEL. The instructions when installing said it should be leveled. We did when installing it (when it worked great). But looking back, we put in a new hardwood floor about the time it stopped working ok and we didnt put 2 and 2 together. We did not re-level. When we pushed the dishwasher back into its built in cabinet, it must have gotten OUT of level.The rinse part worked I guess. Then it drained and re-filled. After re-leveling the dishwasher, we opened the door at that point. The water was a level depth front to back and side to side. My husband explained what he thought had been the problem to me. When the wash cycle starts it fills, the float shuts off the water at the appropriate level. THEN... the dishwasher starts to pump and fill the arms and the tube up the back that feeds the upper washing arm. So much water goes into the arms and up that tube, the dishwasher looked almost empty of water again. As the dishwasher was now level, it began adding water to compensate for the arm/tube filling. Before the float would shut off too soon because the front part of the tub was full but the back wasnt. Without enough water, the dishes were NEVER going to/COULDNT get clean.The re-leveling made sure that the float didnt turn off the water filling until there was much more water, the CORRECT amount. The next load cycled all the way through, spraying much more than Id heard before and the dishes were clean. P.S. I also got some dishwasher cleaner and used that on a couple empty cycles. I NOW LOVE this dishwasher again. FYI If my husband wasnt handy Id have junked this thing. We HAD leveled the dishwasher when we installed it. Just didnt realize it COULD get un-level just pulling it in and out of the cabinet to install new floors. Check out all the troubleshooting stuff in the manual. But if it doesnt help, put a level inside across the bottom rack, front to back and side to side and make sure the bubble is in the middle of the two lines.The previous dishwasher I had, just made like a fountain of water that went up the middle of the dishwasher into a sort of funnel filling the upper arm. THIS one has that tube up the back and it curls down under the filter and Im guessing it is more sensitive to being OFF LEVEL, because the tube doesnt go straight down, it curls and lays across the bottom of the tub. Without being level, there was never enough water to suck up that tube to start the the actual wash cycle and it just stalled there till the timer said clean at the end. IE: dishes never did wash. BUT IT DOES NOW! Woohooooo!

We bought a Whirlpool microwave model # GH7208XRY4 at the Habitat For Humanity store. It was brand new still in the unopened box with the warranty card in the box. The box was undamaged and in perfect shape. We loved this microwave until six months later, it started to throw a code F6 and wouldnt work - it wouldnt turn on or off and we couldnt use it at all. Since this is an under the cabinet model, it was a little hard to uninstall it as its a built-in. I called the customer service center and they dont cover it because the ordinal purchase date was 2012, we bought it in Oct 2014. I guess someone bought it in 2012. They say that since the ordinal purchase date was 2012, they dont warranty. They also said because I had bought it from the ReStore, it was a donated item and would cover it. I told them the box was unopened and it worked for several months, so their stand was it might have been damaged when I bought it. Again I told them it worked for 6 months, so how could it have been damaged when I bought it? They were very unhelpful.

I have had to replace my Whirlpool 50-gallon hot water heater 2 times. First time it broke, it caused thousands of dollars’ worth of damages plus Im out a $760.00 deductible. I had the last one just over 1 month and couldnt exchange it at Lowe’s because it’s a few days over a month. So I had to get return authorization before I could return it again. I went through speaking to a hateful CSR. After calling back again, the lady, a real nice lady, helped me. I will never buy another Whirlpool product again, and if anyone is smart, they will stay away from them too. Hateful, hateful CSR. Beware.

The smell from the washer has gotten so bad we have to keep the door closed to our laundry room, or the smell will permeate the whole front part of the house, as it is we have to keep the door to garage which is adjacent to laundry room open to air out laundry room. Our friends and guests, are aways telling us we have water leak or something mildewing, or rotting in our house. The washer works well, and I cant find any buildup. We frequently run it through clean washer cycle, it smells OK for a hour or two, and odor returns!

I bought the Whirlpool French 4 door fridge WRX988SIBM 01. I like the way it stores and layout (other than the icemaker taking the entire left door out). But I got a lemon, I bought the Lowes 5 year warranty (with the 4 repairs replacement). The fourth repair and dead declaration was 5 years and a week (so just out of Lowes extended warranty by a week). The Death Certificate repair guy said they dont make em like they used to. So I am now buying another fridge - trying Samsung this time. Every fridge has a lemon once in awhile and with my luck... Well you can thank me for taking it off your hands! :) I am averaging 5 years per fridge. Thats a lot of money and I expect to get at least 10 years life on a major appliance.

While my oven was running the 3 hour self clean cycle, the glass on the inside of the door cracked. It was in the middle of the cycle so I tried to call whirlpool to see if I should hit cancel or if it would cool too quickly and make it worse or what to do. First person was young and stumbled with English in the service department. He couldnt answer my question, just schedule for me to pay for service to come out. After I got upset and said there must be someone to talk to, he sent me to parts who said she can only order me parts. All I wanted to know was was if flames were going to shoot from the oven or what! I told her that I needed to talk to someone who knew something about ovens and she asked if I was calling her stupid and hung up on me!

Cabrio Washer - I am so disgusted with this product. After only a few months service came out and the repairman told me it was normal for a load to run for 8+ hours. Second repairman replaced the circuit boards and it has lasted 11 weeks. Now it is not working again. Calling tomorrow. I have a bad feeling about what the end result will be. Expect I will be buying a new washer, will not be a Whirlpool. Just went and tried what another reviewer does to get it to run... Pause/start/pause/start. After 8 tries it is now running. I will not live with this. Not going to spend a dime to fix this piece of garbage. Still have 36 days left on extended warranty.

We purchased a Whirlpool Cabrio about 3 years ago. Have never really like it. It doesnt add enough water to the wash cycle unless you use the bulky setting, which fills the tub up the entire way, so wastes water. It would have been nice to choose your water level like you could on the old machines. Now it wont drain completely and wont spin totally. Ive tried using the drain/spin cycle 2-3 times extra and it still wont spin all the water out. Ive noticed that there is still water in the drum, you can hear it slosh when you move the drum, so I wonder - has anyone ever been told there is a filter in there somewhere that might be clogged keeping it from draining completely? My husband thinks that maybe all the water in the bottom of the drum is not letting it spin because its throwing it off balance. And yes, it stops before the cycle is complete and just sits there and blinks and you have to unplug it to clear the cycle. What a pain. We will never again buy a Whirlpool and I absolutely do not recommend Whirlpool washers. I have a Maytag as well and have not yet had problems with it. Bought it at the same time we bought the Cabrio (2 households). At least the water levels in the Maytag are a little more normal. You can wash more than 1 pair of jeans and get them clean in the Maytag. For those of you with the problem of the clothes not smelling clean - try running the clean cycle with a cup of bleach about once a week. No clothes in it - just a cup of bleach in the bleach dispenser and nothing else. Works for us.

I Purchased a Whirlpool ceramic top self-cleaning oven & side-by-side refrigerator from Sears. I just want to share my experience. I do not have the exact year I purchased them. Too bad I was not aware of this site but after a year with the refrigerator I knew I would not buy another side-by-side and not a Whirlpool. The refrigerator motor runs too loud, the ice maker was forever stopping even during the summer. If you cleared the ice jams it would not reset for hours. The ice maker was replaced under warranty but it still jams; however now when you clear the ice from the trays it produces ice quickly.The temperature in the oven seems to be off now. I purchased a oven thermometer and to verify the temp and they are never the same. But my major concern now is the self cleaning feature. The front door is Yellow and unsightly from the self cleaning cycle. As I sit here typing, I hope the oven does not start a fire it is very hot. This is the last time I intend to use the self cleaning cycle again because I feel it should not be this hot. The ceramic top is hot enough to burn if you touch it. Strangely I checked the oven storage drawer and metal pans in them were okay. Cabinets beside the oven were just a little warm. But This customer will not purchase Whirlpool again.

Very reliable and cleans clothes very well. I have used almost every machine on the market, and none compare. Very quiet and I use very little detergent and CLOTHES come out very clean every time. I am just very satisfied with my experience.

Plastic comes off drawer when you pull it out! Trim around glass cracked. Drawers cracked. My drawer literally has a hole in it! Warranty doesnt cover that! When checking reviews on amazon people all had same complaint and when they reorder product it does the same thing. This fridge was purchased less than a year ago! I purchase it from Discount Direct, a Costco outlet store!

I have had too many problems with the thermocouple beginning about two years after I purchased the water heater in 2003. Whirlpool keeps replacing the thermocouple, but I have to pay for the plumber to come out and repair the unit. This runs me about $180 each time. The thermocouple has burned out three times since September of this year. The plumber didnt charge me anything the second time it went out. But it went out for the 3rd time today and he recommended that I replace the unit. Of course, it is out of warranty and Whirlpool was happy to tell me that I could purchase a new thermocouple at my own expense from them. I have paid for this water heater three times over with repairs. Whirlpool knows that there is a defect with the design of the water heater. There is no way that a regular consumer can get inside the water heater to clean it. I will never purchase any Whirlpool products ever! I advise anyone reading this to follow suit.

Whirlpool Gold french door refrigerator. Ice maker stopped working and freezer stopped freezing. 888 complaints on these and they deny a problem.

I bought Whirlpool hot water heater with the Honeywell part in 2014 and the thermal box went out. No flashing lights, no way to reset. I understand that Whirlpool had a class action lawsuit after researching. Still selling this product to consumers. Whirlpool should be held responsible, and be made to give an allotment to replace homeowners with hot water tank of choice! If lawsuit is active please add my name.

I am a mother of 4 children and 3 grandkids, I love cooking and baking. Before I can post a review on a product or appliance I like to wait and give it enough use to test it. About 2 years ago I purchase a Whirlpool range. I trust the Whirlpool brand because is durable, easy to maintain and simple to operate. After owning my first Whirlpool refrigerator for over 15 years, I am happy to post my review on my almost 3 years old Whirlpool gas stove and oven. I am a satisfied and proud customer of Whirlpool!

I saved my money a long time to purchase a new refrigerator (Whirlpool Refrigerator Model ED2VHEXV001). I have very low income so this was not an easy task. April 2009, purchased from Lowes. Ive read similar complaints and also believe there is a defect in the plastic material as there are cracks everywhere on the interior. Shelves have cracked and the whole thing is of poor quality. Seems like Whirlpool should step up and do the right thing. This needs to be replaced.

I purchase a suite of Whirlpool Kitchen Appliances April 2017. My range is the slide in model. The knobs are on the front of the stove top. I 4 months in I saw that the paint behind the plastic panel where the knobs are was chipping. Also, the gasket in the oven had some loose threads so I finally decided to call the warranty. Whirlpool paid for the gasket to be replaced but Customer service said the chipping was cosmetic and that only covered for 30 days. I am so disappointed in this range and Whirlpool. My stove looks very used after 10 months. I followed the instructions on what to clean it with and how to clean so I know its not me. The paint chipping is crazy! How as consumers do we deal with this? This Range was a cost over $2000! and they give me touch-up paint!I purchased Whirlpool because I researched prior to purchasing my appliances. I thought I was buying Quality, this is not quality! At Christmas I had a pot of potatoes boil over and the element circle on the glass top cam off with cleaning. This too is not covered because its cosmetic. Ironically, my old glass top Whirlpool range did the same thing. That why I got a new one! I guess it still works. Who cares how it looks... RIGHT? Well, I WAS a good Whirlpool customer. Not anymore! Do not purchase Whirlpool glass top ranges unless you want it to look worn out after less than one year. I have tried to post pictures but this wont let me paste them!

Piece of junk that tears up clothes but doesnt clean. Company has ZERO care for their customers. I will never buy Whirlpool again. We called and called and called. Washer took two hours for a normal load. Crust and odors still there. Dryer was fine.

I purchased the glass top Cabrio a couple of years ago. Without an agitator; it is amazing how nice thick towels come out with holes or rips! Clothes get so twisted. My sister needed a new washer and after telling her the problems with the Whirlpool; she purchased an LG. I have told many people that have purchased an agitator free machine to stock up on Affresh or one of the other tub cleaners... you need them to keep the odor from getting into your clean? clothes. I cannot wait to sell this washer or give it away!!

Purchased I assumed a brand-new electric hot water heater from Lowes. It worked giving us hot water for 5 months then it quit. We called the number they have located on the side of the water heater and they sent 3 references such as plumbers for us to contact because everything they told us to purchase didnt work... so after their references, plumber came out. Instead of him telling us what was wrong why all of a sudden we stopped getting hot water he didnt return our phone call. As a professional that sucks!!! So WHIRLPOOL CUSTOMER SERVICE says the hot water heater that had been working for 5 months wasnt up to code and wasnt wired right and WE need to pay an electrician to connect it right... thats **. The electrician did it correct the first time. Whirlpool just dont want to accept the fact that their equipment is faulty!!! But thats good because I will NEVER purchase anything WHIRLPOOL makes. I dont care if they start making water. I will just quit The hell with that company!!! WHIRLPOOL SUCKS!!! Heres the serial number 1626103174130 and if I had read the neg reviews before I purchased the hot water heater I wouldnt not have done it!!!

I did not purchase it, the stove came with the house. I like the flat-top... easy to clean. I dont like that any little spill causes a stain that has to be cleaned. I didnt shop for this one. Although I would have this as an option if I was shopping. Low quality would be a problem. I want my stove to last a very long time. But, I dont want to pay a lot of money for it. I have a Whirlpool, glass top (smooth top) built in stove. I dont know the model. It has 4 electric burners, of 2 sizes. It has dials to control the heat amount.

Model number wrf990slam00. I purchased this French door refrigerator in September of 2013 (less than two years ago). Our freezer stopped freezing a month ago. Knowing it was out of Warranty we had a non-Whirlpool related repair tech out. He said the compressor was going out, he said to call Whirlpool because this should not be happening on a fridge less than two years old. I called Whirlpool. They offered me a extended Warranty knowing the issue for $320 so I accepted since a compressor with labor is much more than that. Whirlpool arranged for a repair person to come out. The guy hardly looked at my fridge, didnt hook any gauges up and said maybe just see it in a few days it works again... after asking ME for a thermometer to check the temperature! I told him well we had a previous repair person out and he said it was the compressor. He said hed have to have someone else come out because he doesnt know anything about compressors. Um ok why did they send you out then! So the following week I get a call from a different guy with the same company saying my parts were in and they were going to come out and replace them. I said I thought the guy didnt know what was wrong with it. He said oh well its the compressor and evaporator! Ok well I guess comes fix it then. They came out replaced the parts. Within 36 hours the freezer was working again, ok great! Well a week later we had people over and we bought ice cream and put it in the freezer. A few hours later we pull it out and its melting. Called Whirlpool again, they sent a second company out. The guy hooked up his gauges and said it was definitely leaking refrigerant and the fibrotic in the ice maker was broken. He said he couldnt fix it because the company that replaced them is responsible for it, and that in this type of refrigerator the compressors need to be placed a certain way or they leak which he suspected that was the case. Called Whirlpool, they scheduled for the original company to come out. After 2 times of them not showing they finally came a week and a half later. The guy hooked up his gauges said it wasnt leaking and that the other guy didnt know how to read the gauges. He looked around for a bit, took my drawers out then put them back in and broke one of the brackets, then called the tech line and said its probably an internal leak. He said he needed approval from Whirlpool to look any further. A few hours after he left the refrigerator got warm. I called Whirlpool to expedite the claim and they said the company hadnt made a claim yet. Ok great. I have a two-year-old and Im pregnant and we have no refrigerator! Called the next day. Whirlpool said the refrigerator is now too expensive or not repairable and they are going to make me an offer on replacement. Ok great! Well not so much. I call a few days later to see where the heck my offer is and they tell me sorry we will only refund your Warranty What! My fridge is less than two years old and I paid $2100 and it is not repairable and thats all you will do!!!! Im in the process of fighting this but I doubt they will do anything. Just dont ever buy a Whirlpool and if you do buy the Warranty the store offers! Each repair person that came suggested the same thing and said these new Whirlpools are junk and have had many of these refrigerators do the same thing. Whirlpool makes tons and tons of money making these cheap refrigerators but does not care about the customer whatsoever! Whirlpool has lost my business forever and I hope more customers because of this review.

When renovating my kitchen I went with all Whirlpool appliance. I have nothing but trouble with my fridge. About a year old we had to replace the motherboard at our expense. After having that done, about 6 months later I had to defrost it so it would work again. Now it has to be done every month. All they say we can book another service call at my expense again. All I say thank goodness I kept my old Frigidaire. It saved me more than once. So my advice is stay away from Whirlpool. They dont stand behind their products from my experience.

We purchased a new side by side black finish refrigerator. There is a design flaw in the water/ice dispenser. The bottom of the dispenser has no edge so any drops of water run down the front of the refrigerator! This leaves constant watermarks down the front. 2. The finish scratches very, very easily. I would not recommend this finish to anyone with children or pets. When you open the door if your ring touches the surface it will scratch it! There was NO user manual on care and I used paper towels to clean. Big no no, as now I have fine scratches on the front. I would never buy this product again because of these flaws. I have a 7 month old refrigerator that looks 7 years old and it is just my husband and myself! Love the inside, hate the outside.

My 3 year old Whirlpool dishwasher (model GU3200XTXY3), broke down for the third time. Under extended warranty with my insurance company, a repair tech was sent out to diagnose the problem. He quickly found that the heater had been continuously running (not just during drying), which caused the machine to quit working. He also found that all the wiring inside the dishwasher was spliced together, those two things=fire hazard! Because the heater was always running, it was super heating all the water used to clean the dishes. The vent to release the steam is located on the top of the door (right under counter edge). The dishwasher was producing hotter and more steam which slowly ate away at the particle board under the cabinets. No, we dont have the most expensive countertops, but Whirlpool should be held responsible for producing a faulty product with a faulty design. I have contacted Whirlpool and they claim to have mailed a claim form 3 weeks ago. I have not received it. Posted on social media about it, and was told I must only speak with the person who sent me the form. I would love to, but since I havent actually received any contact from anyone (other than a fb post) I dont know who to contact, at what number, or email!

We bought the Whirlpool refrigerator from Home Depot. The ice maker does not work. We get 2 cups of ice a day. Home Depot Told us we should get 8 to 10 pounds of ice a day. We call a repair service and they said we should get 2 pounds of ice a day. Still getting 2 cups a day. Call again and now they said we should get 64 cube of ice a day. So now Home Depot has us calling Whirlpool instead of them. Now we will have another repair company coming out. Waiting to see what they have to say.Very disappointed with Whirlpool for not backing their refrigerator. And don’t buy from Home Depot. You can’t return if you buy it. And I have a warranty on it and they have a lemon law 3 repair calls for the same thing and they will take it back. Not true. I will be calling once a week for 5 years until they get me some ice. They don’t deserve a 1 star.

On November 22, 2013 I loaded my Whirlpool Quiet Partner III dishwasher and set it to start. About a minute later I heard an odd noise coming from the machine. I went over to take a look and saw black smoke and flames coming from the little vent area at the lower right corner of the control panel. I opened the door to stop the machine but the washer kept going throwing water all over the floor. I shut the door and ran and turned off the breaker and then unplugged the cord from under the sink. Two different repair service companies said they would be hesitant to try and repair it due to possible unseen damages. I was lucky that I was home when it happened. I could have lost my house to a fire. There is a large consumer lawsuit already in play regarding this very thing.

Purchased a gas stove June 10th, three days later smelled gas. Called the store where I purchased item, they gave Whirlpool 800#. They set an appointment 2 weeks out. Got part then burners only clicked. They ordered more parts. Now top range works. Started to use oven and got extremely hot. Called store. They referred back to Whirlpool. After hour and half they scheduled appointment. First appointment he didnt have tools to check temperature. Rescheduled for following week. He said oven was off 30 degrees. I then went to store to ask to return item. They said up to Whirlpool. On phone with Whirlpool over two hours, them switching from one department to another. No help. They insist on fixing again tearing up unit in my new wood floors. Dont buy anything from them.

After just 2 years, the electronic control board failed. The temperatures are stuck on the coldest/high mode for both the freezer and the refrigerator, spoiling some foods. The parts and repair are going to be $300. Whirlpool will not replace the defective part or pay for any repairs. Shame on Whirlpool! Model No. GB2FHDYWQ01.

I bought it 1 week 1/2 ago and cannot wash correctly the clothes in it, have to rewash 2 or 3 times and bedding? Forget it. Still is dirty. Water does not go over the clothes, it suck for the price I paid.

Purchased a Whirlpool Cabrio WTW7340XW2 washer approx 2 years ago. The machine runs so loud on the spin cycle you cant have a phone conversation or hear the TV over it and is leaking grease from the bottom. My mistake to not purchase the extended warranty but you would think a machine would last more than 2 years. I contacted Whirlpool online and by mail and they do not stand behind their product. I did contact a local repair shop and by our phone conversation was told it would be approx 300-350 to fix it and Im not putting that kind of money into a repair. Just want to let consumers know this machine is junk and spend your money on quality appliances, not Whirljunkpool.

Whirlpool Clothes Washer Model WTW4930XW1 - We have experienced tub overfilling on (2) separate occasions with this washer model in a period of time of less than (2) years. Through extended warranty service purchased, a technician came out the first time; declared nothing explainable to cause the malfunction, re-calibrated the control panel, and off he went. This second event occurred much the same as the first; happened to walk in to notice water on laundry room floor and witnessed overflow out the lid on top. We have carefully washed additional loads after this second event without a similar malfunction. From my online research, this sure sounds like a faulty pressure switch not sensing high water level in the tub. Any other thoughts?

Purchased 12/15/14 > Two weeks. Freezer 1/2 working, no cooling refrigerator. Contacted whirlpool, a service tech was sent out, tech contacted factory for assistance. Factory service had limited information on new production model, replacement part availability unknown. 48 business hours to conduct research. Six days to figure out what part to order/replace. No further assistance will be provided by whirlpool.

Purchased this refrigerator in 7/2017. I cant stand it. Its pretty and works, but the NOISE!! I bought a white noise machine and placed it on the countertop next to the refrigerator just to drown out the noise (very high pitched sound). Repairmen came out twice. A part was replaced, but nothing changed. Said have to live with it. Dont buy Whirlpool or youll go crazy listening to this all day, especially with an open concept home. You can hear it everywhere!

I purchased whirlpool Model# WFG540H0ES gas with convection. I purchased it because the price was $1000 dollars less than comparable ovens and even now the price has gone up $300 since I purchased it. I really wanted the luxe look at a discount price, a burner that you could lay a grill over, and five burners which it provided all of those things. I hesitated to buy this oven because the door fell off the last Whirlpool within three years and they refused to fix it so I tried not to buy this brand but it had the amenities I wanted for the price I could afford. I really like the oven. I like the oven the best because it really does make a great cake. I like the two large grates that sit across the oven. It makes it feel high end. If you dont wipe the range immediately grease gets stuck on the range and is hard to clean. This is what I like the least. Im ready to wipe on the weekend and its too late. It took me four days of internet comparison to decide on this one. The house is not painted, the cabinets are falling off the wall literally but I am extremely proud of this oven and it makes me feel affluent even though Im not.

Purchased this fridge just over a year ago WRF555sdfz for over 2K. The stainless steel is starting to come OFF. Advertised as stainless Steel. Must be fake! Called customer service. I was told they could do NOTHING because it was a cosmetic issue. Remodeled our entire new kitchen. Thank god other stainless steel appliance are made by other manufacturers with no “COSMETIC” ISSUES. Will never buy another Whirlpool product and I will tell everyone I know.

We bought a Cabrio washing machine two years ago. I have had to have a repairman out twice for it shooting water out of the top (from a top-loading machine). They repaired that and its better. But this goes off balance ALL the time. I cant even wash a load of towels without it going off balance. We bought this one as it was supposed to handle large blankets and even my lightweight king size comforters. Yeah. Did once or twice, then started the off-balance stuff. It grows MOLD in the bleach, softener, and detergent dispensers.I wrote to the company and included pictures. They were really rude about it. I finally found how to remove the dispensers to clean them, but it is very difficult. I HATE this machine and will never buy a Whirlpool again. (Our refrigerator, which was in our house when we bought it, is also a Whirlpool. It is poorly designed and collect dust in the coils UNDER the thing and you cannot reach them to clean it. Coils are behind other pieces that block being able to clean them.) Whirlpool is a horrible company and doesnt stand behind their products, in my experience.

High end Whirlpool dual front loader washing machine model number WFW94HEXW2 died after 5+ years of less than moderate use. Used no more than once a week. Paid for a top end model. Had 2 mechanics look at it. Mechanically it is fine. The CCU is not working correctly and wont allow it to start. We replaced it, but to no avail. It is barely out of warranty at 5+ years old. Called Whirlpool and they said they would do nothing. Asked for a manager and she was rude to add insult to injury. Cant get to the serial number because the door is locked shut as part of the shutdown problem. Cant find original receipt so including a picture of the credit card purchase. Trying to contact retailer but so far have not heard back from them.

Bought this machine in Feb 2007 as a pair Whirlpool Cabrio. I loved it for almost two years. The control board went out, Whirlpool replaced it. A couple of weeks later, the F-1 codes started then the F-51 codes. On July of 10, it was code after code. It sounded like a jet taking off and constant unbalanced load. I called repairman and was told to go buy new machine as repairs would start at $500 and since I live in a rural area, no one wanted to waste their time. Two repair techs told me point blank they wouldnt even touch it. We paid $1000 for this machine and we live pay check to pay check. I spent four months trying to get Whirlpool to do something. I kept getting told I should have bought extended warranty. Machine has been sitting under stairs for over year waiting to see if class action or recall can be done. Also when control board was replaced, the repair man told me it was rusting away from the inside out. My husband had to find us a used washer and this thing has done nothing but cost us money. So much for efficiency. Everyone posting here also needs to go to Whirlpools Facebook page and post there.

On 3/31/2012, we purchased a Whirlpool refrigerator (model #ED5FVGXWS07, serial #HR14602963) from the electronic appliance store called SuperCo, located at 17523 Colima Road, City of Industry, CA. Within around a month, we noticed that things kept in the refrigerator all showed weird phenomena; raw eggs were frozen inside the shells and ice is frozen on food and utensils stored, not in the freezer, but on the fridge side. At the same time, all food kept in the refrigerator turned bad easily, especially during summer time. Cooked food went bad and had a bad smell within just three days of being kept in the fridge. Also, the ventilator-like part on top of the fridge (the part which released cold air) had ice frozen around it from time to time.Obviously, the fridge was not working, as the freezer was not cold enough and the side was either making food turn bad or causing ice to freeze on stuff kept inside. The temperature seemed to be extremely uneven inside. We then asked SuperCo for repairs or a replacement, but they refused and referred us back to the manufacturer, Whirlpool. Repair services have been called three times on 2012, according to the paperwork records I have: a) on 5/31/2012, bad damper was broken and replaced; b) on 6/7/2012, (according to paper records from SuperCo), replaced parts; and c) on 6/20/2012, turned ice maker off and cleaned (the hand writing was hard to read).Then, around December of 2012, after the services, we experienced another great problem with this fridge again. When ice cream was kept in the freezer, they appear to have melted and my brother suffered from diarrhea after eating the ice cream. The ventilator-like part on top of the fridge still had ice frozen around it. We then took pictures as fresh vegetables kept at the bottom drawer of the fridge had ice frozen on it, too. I finally emailed Whirlpool through their official website on 2/7/2013 and asked for a new fridge replacement based on the Lemon Rule. An e-solutions specialist, Judy, replied that the product was warranted for a specified time period for repairs, not the replacement of the product, and Whirlpool declined my request for a replacement.Repair service was then requested by me for the fourth time, through email. On 2/21/2013, this fourth repair company came and checked the fridge. After a detailed inspection, the technician concluded that some parts of the fridge needed to be replaced, one of the parts called the thermostat. Strangely, after he called his company, he changed all that he said before and claimed that the fridge was 100% working and that no repairs were needed at all. Even when we showed him the frozen vegetables from the fridge side that we got recently, he insisted that the fridge had no problems at all and left.The way Whirlpool responded to my request was extremely disappointing, with their refusal to replace the fridge after three complete repair visits, and the fourth visit changing the inspection conclusion with no reason. Of course, the disappointment is greatest with the extremely bad quality of this electronic appliance. As of this moment, my fridge could still not keep food well and is causing us bad health. I think the only way I could go to now is to take action against the company for the lemon refrigerator, for breach of warranty, and maybe fraud.

Water heater failed to maintain temperature. ** heads (more than 2) sent out by Whirlpool couldnt fix it! Calling the company was a waste of time! They run you in circles. Will never waste my money on a Whirlpool product again!!!! This was not my first problem with this company, but it is my last!

I used my self cleaning oven feature and the fuse blew, leaving my oven with no electric current. I had to replace the fuse at a cost of almost $300 two months after the one year warranty of the oven expired. The technician suggested I no longer use the self cleaning feature since it will continue to melt the fuse wire. The oven becomes too hot, so I have an oven that I paid for with a feature I cannot use. I would not recommend this product.

Piece of crap. We built home 2 years ago and have all gold series appliances! They are all CRAP. Wish we would’ve upgraded to KitchenAid. Dishwasher won’t wash, microwave has hot spots and has to be unplugged and plugged back in often to work. Freezer side of the refrigerator will stop making ice because it freezes up often! NEVER buy Whirlpool!

This washer has been a lemon since the day we bought it. Always leaves marks all over dark clothes. Had to have a part replaced before we owned it a year & repairman from the company said they have to replace that same part every time they go out so they carry them on the truck. Latch broke after owning it for less than 2 years & now it no longer spins water out of clothes. All this & we havent even owned it 3 years. I had a GE washer for years when I first got married & had children. Never had problems like this. Paid it off on Monday & on Friday it became a piece of junk. How is Whirlpool getting away with this misrepresentation? I dont even see how they can call it a washer.

This refrigerator is only days old and I realize the mistake that was made in buying it- it is far too noisy! When it is running I can hear it in my basement- sounds like a car in my driveway idling with no muffler!!! And when it stops running, it gurgles loudly for 10-15 seconds. Dont even start on the door being hard to pull open after the door was recently opened.

Purchased a black Whirlpool refrigerator, Gold Series, Model GB2FHDX WB 22 cu ft. with bottom freezer from hhgregg. Within one month I had water on my floor, ice buildup on bottom freezer floor. I had previously reviewed fridge and noise was a concern but I thought I could live with that. I contacted hhgregg. They would do NOTHING, told me to contact Whirlpool. The 1st repairman said it was the ice-maker. I DO NOT have an ice maker. He fixed a duckbill. 2nd call 6 months later, same problem with water, serviceman replaced duckbill. Next year, 2011 same problem with water on floor and ice buildup on freezer bottom floor. After numerous repairmen I contacted Corporate Office of Whirlpool. They sent another repairman at their expense. We are now 6 years later and I am having the same problem. Dont buy a Whirlpool Gold & dont buy from hhgregg.

Remodeling kitchen. On Sept. 2017, bought new Whirlpool microwave mod# WMH5352OCS, Actually put to use on Jan. 2017, by Nov. 2017 started getting open door errors by late Dec, 2017 completely quit working. From what I have been reading they barely make it thru the warranty period. Maybe they will run longer if one doesnt register the appliance. Especially with the crappy service for the ones that tried to have it repaired under warranty. I purchased it at Costco online, my next complaint will be to Costco, hopefully theyve gotten more complaints and pressure Whirlpool to stand by their product, NO MORE WHIRLPOOL FOR ME EITHER.

Bought Whirlpool Gold 21.9 bottom freezer (stainless) Jan. 2013. When it was 19 mo. old I noticed the freezer door was pitting. I have the Lowes protection plan. Not their problem, door is a accessory not a part. Whirlpool said no quality issues with the material. Very disappointed Whirlpool did not stand behind a product they sell. From past posts I am glad we did not hook up the ice maker.

Very unhappy with this fridge. The ice maker is finicky and the side shelves keep breaking. The cake drawer cover broke almost immediately. We replaced it and it broke again so we just took it off.

My brother bought my 80-year-old mom this range so that she could bake all her delicious desserts with ease in a new beautiful oven. I was at her house visiting and saw that she was down on her hands and knees cleaning her SELF-CLEANING OVEN. She tried several times using the useless AQUALIFT FEATURE but to no avail. In this day and age with self-cleaning technology, WHY would Whirlpool install this unbelievable bad AQUALIFT cleaning feature? To see my poor mother scrubbing the inside of the oven like she did back in the 50s & 60s just completely appalling!! PLUS the top surface enamel is bubbling up with rust and the oven is only 2-3 years old. So we are trying to contact Best Buy to see if we can get a refund on this HORRIBLE appliance.

I have called and emailed Whirlpool numerous times, complaining about the fungal odor emitted by my Whirlpool Duet front-loading washing machine (model #WFW9400SU01, serial#CSW0416732). I did everything they suggested that I do to no avail. A customer service representative said that the only thing left to do was to schedule a repair with a Whirlpool service person which I did. He called me when he was on his way and asked me what the problem was, and he told me I would be charged for nothing because hed seen this problem many times before and theres nothing he can do. Please advice.