My 3 year old Whirlpool dishwasher (model GU3200XTXY3), broke down for the third time. Under extended warranty with my insurance company, a repair tech was sent out to diagnose the problem. He quickly found that the heater had been continuously running (not just during drying), which caused the machine to quit working. He also found that all the wiring inside the dishwasher was spliced together, those two things=fire hazard! Because the heater was always running, it was super heating all the water used to clean the dishes. The vent to release the steam is located on the top of the door (right under counter edge). The dishwasher was producing hotter and more steam which slowly ate away at the particle board under the cabinets. No, we dont have the most expensive countertops, but Whirlpool should be held responsible for producing a faulty product with a faulty design. I have contacted Whirlpool and they claim to have mailed a claim form 3 weeks ago. I have not received it. Posted on social media about it, and was told I must only speak with the person who sent me the form. I would love to, but since I havent actually received any contact from anyone (other than a fb post) I dont know who to contact, at what number, or email!

Four years ago, my wife and I also purchased a Whirlpool washer and dryer set, washer model no. WTW6600SB2. Within the first year we had to replace both pumps twice, user interface, and control board. (I think that’s what it was called). Of course, that was all covered under warranty. But I to had to wait a week for the part and then another week for the repairman to make it. The user interface and control board had to be replaced because moisture got into the control panel and caused corrosion on the circuit boards which caused them to short out. Then it wasn’t long after warranty ran out, the whole wash tub and drum just dropped to the floor with a full load in it. I don’t remember exactly what was the cause of it, but I do remember it cost me $580 to fix it. Then it wasnt more than two weeks later, the repairman had to come again and replace the control board again. There went another $600 for the parts, labor and service call because this time they had to come from 40 miles away and it’s a minimum fee of $89 just for them to drive up here and another $60 for diagnostics, and then the part and their time to install new board. I paid for this machine twice in the first year and a half. Then after all of that, it was finally working like it should and worked great for about 6 months, then came the UL,LD, and Lid Lock codes over and over unplug, plug in, unplug, plug in. That lasted for about a month, and then all of a sudden, it straightened out. And we only got the occasional UL code. Now in the last year, I have had to replace the drain pump twice and then the drum and motor dropped on the shaft allowing any loose change or other items if accidentally missed during pocket searches to fall into the outer wash tub and get sucked into the drain pump and causing a quarter to be shoot through the drain pump making a hole and caused my laundry room to flood. Well, I decided I wasn’t going to buy another part so I used a plastic repair kit to fix the hole and got it up and running. A week later, the washer won’t wash. It will fill and that’s it. So upon my own diagnostic, I came to the conclusion that it was the user interface that went out due to corrosion I found on it. So for another $120 I can fix it, but I’m not sticking another dime into the washer, nor will I ever buy another Whirlpool appliance. Once all of my Whirlpool appliances die, I will replace them one at a time with LG. I to contacted Whirlpool about my problems and all they did for me was send me an extended warranty offer for 50% off, really that’s it, that’s all I get is a big GFY after all the money I have stuck into this piece of scrap-metal. Well, never again will you have my business as long as I live. Whirlpool, you need to take your hoo-ya and do something about all of these complaints.

I placed a service call for a high pitch sound that emanates from our new Whirlpool refrigerator MD#WRF990SALM00. It is hardly perceptible although hurts my wife and Is ears. The technician was courteous and efficient although said that the sound was typical of this model. He did find another issue with condensation forming at the top and returned with the repair part in a timely manner. I placed another call to Whirlpool whom suggested that I order a different authorized service company to investigate although if the results of the call was that it is a typical sound of this model that there would be a service call charge. I will most likely order this service call in the future although I will wait to see if there are any similar issues that arise. If you experience the same problem with your Whirlpool Appliance please leave your experience. Thank you.

The Whirlpool I purchased has been the worst ever! Nothing comes clean even when I hand wash everything first and never has even from the beginning. I will never purchase a Whirlpool again. Now the machine wont drain I have gone through all the recommended steps for cleaning. The Whirlpool stove is almost as bad!

I purchased my brand new gas stove at Lowes in 29 Jun 10. Within the first month, my oven was giving me the error F-2. They came out and replaced the ERG board. Now, just after the warranty had expired, the same problem is happening. When I called them, they told me that I should have purchased the extended warranty. I cant use the oven because I have to unplug the stove every time to get it to stop beeping.

Whirlpool front load washer was not working. I waited two and a half weeks for parts. The parts came but they cant fix it. I waited for answer for two more weeks. They decided to replace. After waiting two more weeks, no washer. Its going on eighth week, still no washer. Theres no reason we have to wait so long after paying for the extended warranty in this day and age, and paying good money for the washer.

My Whirlpool Cabrio Washer is less than one year old and quit working. Sears was supposed to come out and fix it (I even have the extended warranty till 2014). Service never showed up; when we called, they told us we had been rescheduled. Here it is the rescheduled day time slot and they still have not arrived. Im getting the runaround from them and I am supposed to be grateful because they gave me a $75 gift card for my inconvenience. Im on hold with Whirlpool because I just want them to take the washer back. I have been told by Sears since it is over 90 days, they cannot refund my money. I just have to wait for a repair which may or may not happen since they may not have the parts. This is unsatisfactory service from both Sears and Whirlpool. I have always bought my appliances through Sears and they have always been Whirlpool. I wish I would have read all these reviews before I purchased this model.

I have a Whirlpool top-loading washing machine model 3LA5580XSW3. The timer switch is not working and I have been told that spares are not available. Is this true? Everything else works well. Please advise as I really need a new timer.

The door broke down twice and taking months to repair. We bought the model WMH53520cb in 2017 April and since then we had issues with the door. Even the door is closed the microwave doesn’t turn on. The latest issue happened on Jan 2018 and still not been repaired. Seems like they are waiting for my one year warranty to expire.

I owned a Maytag washer for 30 wonderful years, so I of course bought a new one. I have battled with my Maytag (Whirlpool) front loading stackable top of the line washing machine for 2 1/2 years. It will not drain, yet sometimes it will. I have played every game with this machine to figure why. I had a repair company out 5 times while it was under warranty and they could never find the problem. It is totally unpredictable. If I could bill Whirlpool for my time and anguish I would own this company!They now say it is the computer board and I will have to pay $350 for a new service contract to fix the machine. I not very politely said that they should pay me for all my emotional abuse. They offered me another option saying they would pay for a service company to come out and look again. However, I would have to pay the labor and material cost. Since I have a stackable unit and it would take 2 technicians I would have to pay $90 for the second person. I was so mad that I called Whirlpool back and they refused to offer me that $350 charge and just said sorry. I are fortunate to have a lake house which needs a new washer. Guess what? It will NOT be a Whirlpool product. I wish I could go to the store where I purchased this holy terror and picket!

I have a 4.5year old Cabrio washer. Ive replaced the water pump 3 times due to a weak plastic part which keeps blowing out due to pressure. Now, the unit is leaking rusty, black fluid from the bottom. I purchased it at HH Gregg in Indianapolis, In. Svs tech called. They have never seen this on such a new unit. Parts and labor will equal $400.00. Calling whirlpool customer care did nothing. I offered to pay the labor of $100, If they would be willing to pay for parts. Talked to a supervisor who offered to sell me an extended warranty costing $300.00. I am a stock owner in Whirlpool, no joy, dissatisfied with faulty product. They are unwilling to make this situation right. The unit is poorly made. I think a $800 unit should last longer than 4-5 years. In 2006, Whirlpool stopped offering a 5 year normal warranty on their units. Supervisor would not let me talk to anyone else.

The machine has an infinite water level setting, an agitator which I feel cleans clothes better, separate settings for water temperature for both wash and rinse cycles, and the ability to soak prior to washing by just leaving the lid up. You can add bleach and fabric softener to dispensers that will add to the tub at the time needed. My machine has been a really good one.

Having spent over RS 40000 on a so-called quality product one does not expect to spend nearly 20000 within the first two years of the purchase. 1. As soon as the warranty got over the PCB (costing 3000) broke down. 2. This replacement had a 3 MONTH warranty. Exactly after 9 months again the PCB breaks down along with leakage of gas. The service team asks us to buy a stabilizer to ensure that no such issues occur as they attribute these breakdowns to voltage fluctuations which are not of any precedence in Delhi. Also the product I am using was sold to me as a stabilizer-free working. 3. I made the suggested investments 4 months later the fan and motor of the freezer stop working. Imagine so much repair work on a new equipment. I have been writing to them yet all that they say in response is we are looking into the matter. NO ONE SHOULD BUY WHIRLPOOL REFRIGERATORS.

We are so disappointed in the purchase of this machine! It doesnt put enough water in the machine to clean the clothes, and the spin cycle has continuously gotten louder and louder to the point I think its going to explode when it spins! Is there any recourse we have or any recalls on this machine?? Thank you for your help!!!

This is a horrible washer. It leaves a white residue on dark clothing and the clothes need to be rehashed. There is water that settles in to the fabric softener dispenser. Now the washer is leaking. My husband replaced the tub seal or whatever since he found this could be the problem while searching the internet. It is still leaking and we have no idea from where the water is coming. I agree with the other person that the Whirlpool customer service cares not that theyve manufactured a defective product.

The unit has performed as I had hoped. I wanted a quiet appliance that performed well, and could accommodate large plates and platters. I never put my knives, wooden utensils, pots or pans in my dishwasher so that was never an issue. I use 1 of 5 cycles available, 1 of 4 options available. Why use something other than hot water? The delay option is used often since I have a tendency to forget to turn it on, but I never let it run if someone is not home. The time left clock is also helpful, but dont count on it being really accurate. The start/resume, delay and cancel options are often used. I used the rinse option once with disappointing results. The silverware caddy is a little small, or my silverware is too large. I do not put any pots, pans or knives in, everything else fits fine because its a tall unit. So tall in fact, that the door comes out much farther than earlier units. Im still getting used to that. The front is brushed stainless with a black plastic control panel, nothing special here. My favorite options are delay and time left. Never have used the heat to dry option. We have low humidity and Ive never had the need to dry them immediately.

I purchased a very expensive Cabrio top-loading washer thinking I would never have to worry because supposedly it’s the top of the line, right? Well, I have it a few years; the first week they replaced the basket because it was ruining my clothes. And then I had to replace the pump because of a coin getting caught and putting a hole in the pump. Really? What the heck? Now the basket is all shredded at the top. Obviously that isn’t right, so what do I do now? Replace the basket again? Who gives them the right to charge so much for a piece of junk? Plus, it’s supposed to save on water, but I feel that the clothes don’t really clean well. They hardly feel wet coming out of the machine.

April 1, 2018 we purchased a new Whirlpool 36in. W25 cu. ft. French Door Refrigerator, model # WRF555SDHV, Serial #**. On 2/15/2019 the ice maker quit working. Kirbys Appliance in Prineville, OR ordered a new ice maker and installed it (it was still on warranty). On 5/8/2020 the ice maker quit working again...I called Whirlpool Customer eXperience Center, 1-800-253-1301. Had I purchased an extended warranty, it would have expired 3/31/2020. No one will come and fix or replace the ice maker at my expense, because of COVID-19. So, we purchased our $1,999.02 Whirlpool that does not make ice!! I will never buy another Whirlpool Appliance again.

Bought in October 2014. Died December 2015. The previous Whirlpool microwave this unit replaced was 10 years old and carried a 5 year warranty on the magnetron. Imagine my dismay to find out this unit carried only a 1 year warranty on the magnetron. So 2 months past warranty expiration Im left with a dead unit. I performed elementary troubleshooting. The unit has a fuse on the 120 Volt input. But the unit must be disassembled to gain access to the fuse. So what SHOULD be a five minute job turned into an hour and a half. The fuse wasnt the problem - replacement fuses blew like popcorn. Fuse placement within the unit without regard for service considerations is a poor design.To their credit, Whirlpool agreed to cover the cost of repairs if I would pay for labor. I agreed. A tech came out and looked at the unit. He said that he would have to order a bunch of parts and that he would be back in contact by the end of the week. Three weeks went by. There was no call from the tech; my messages on his voicemail generated no response. So a couple of days later I purchased a replacement from a competing manufacturer.

We bought an 80 gallon lifetime warranty electric water heater. We get about 20 minutes of hot water and then cold water. Weve had 2 plumbers out and checked our system and said it has to be the water heater, but they dont want to mess with it in case it voids the warranty. Fine. We called Whirlpool and since the alarm system isnt indicating an issue, they say its not the water heater. We now have to do a diagnostic ourselves to find out if it is the water heater. What? It has a warranty! We are not plumbers! How come Whirlpool doesnt think its their equipment? Weve already had ours checked and it isnt us! So frustrating and we will not buy another whirlpool product again! Not good customer service to promote repeat buyers. Whirlpool, shame on you.

I hadnt had the machine. In no time, I started noticing brown rust looking spots on my whites and light colored clothing. I got to looking and had rusted out all around the bleach dispenser, entire area on the entire top. I was told to replace it. This would be about $200. Ridiculous!

I really enjoy the self cleaning option on this unit. It really cleans everything without chemicals and then you just vacuum up the dust. My dislike is the ceramic top though. The top scratches really easily and hard to clean up spills during cooking. Overall I would give this stove a b rating.

Purchased model WRT311FZDMOO refrigerator on Aug. 6. Took 3 weeks for delivery. All 3 door bins for this refrigerator have cracked after less than 2 months. Called customer service. They say its wear and tear. And ask how many would I like to purchase. Looked online. Cost is 30.00 to 32.00 per bin. Cant put milk in the door bins. The cracks puncture the container. Poor quality plastic.

I have owned the Whirlpool Cabrio for one year now. I cannot express enough what a complete waste of money this machine is. It literally does not wash clothes in even the most basic interpretation of washing. Clothes are almost in the same position as when they were put in the machine. Dont even bother with stain removal, it just rubs stains in and makes them worse. Seriously beware. Very expensive and not worth one dime. Im replacing with the Maytag. I should have stayed with in the first place. I will NEVER buy Whirlpool again. Must have skipped the entire product development on this one. I wouldnt even give it a one star review but the submission wouldnt process without it. WASTE OF $$ DO NOT BUY.

I hate this machine. I stress whenever I have to do laundry. The worse machine I ever owned. Stay away from it. It is a total rip off... I wanted to replace my front loader machine with a top loader. Based on good reviews at the time I purchased the Cabrio. Nothing gets clean. The detergent stays on the clothes and unless I use the Bulk senor. Otherwise I get horrible white marks on all the dark clothes. I cant even get the marks off with a wet rag. So washing only a few items I have to use Bulk. The sound is so bad from the machine, my dog runs in the closet and shakes. I feel so bad for her. How can a popular name like Whirlpool make such an inferior product? They dont even stand behind it. Customer service stinks. Never will I buy a Whirlpool product again. Now, I am trying to save up to buy a new machine. Shame on you Whirlpool.

I like Whirlpool, but the ice maker never worked right. Now l have to clean the ice off the dispenser about every three days. Other than that has been good. This is my third Whirlpool refrigerator.

Weve had our Whirlpool Cabrio washer and dryer just over a year. I like them both but then we are having problems with our lid. The first one cracked after 9 months and they replaced the lid. Two months later, the new one cracked and they replaced the hinges and lid again. I assure you we are very careful when lowering and lifting the lid. I do 80% and my husband does 20%, and we are very cautious of it especially after the second one broke. Now, I was just putting laundry in and the third one cracked while lifting the lid. There is obviously a problem, and Im wondering if anyone else is having the same issues. Eventually, it will crack all the way through which will cause the glass to pop up and the lid wont lock. I will not buy anything with a glass lid again!

This Whirlpool fits in a 1962 brick split level kitchen perfectly. It is both beautiful and runs as hoped. It has a bottom freezer, allowing the top portion to hold a full Thanksgiving and Christmas turkey platter. I love this Whirlpool. It is also made in America!

AquaLift Self-cleaning does not do the job as advertised. It does very little to clean the oven. Sitting-on-the-floor-in-front-of-the-oven scrubbing is what is needed to clean the oven.

WHIRLPOOL MICROWAVE HAS HAD MAGNETRON GO BAD 3 TIMES IN 1-1/2 YRS! I bought a Whirlpool Microwave Hood Combo Oct 2009. July 2010 the magnetron went in it! December 2010 the magnetron went in it AGAIN! This time we had to pay the labor to have it repaired because it was 2 months outside the warranty period. We did not want to pay because we knew having the same part go twice in one year that something is wrong with it. Whirlpool told us that if it happened a 3rd time that they would most likely replace the appliance for us. Well....July 2011 the magnetron went AGAIN for the 3rd time! Whirlpool told us to take it to a licensed shop to have it diagnosed to prove that it was the same part as the previous two times, fax paperwork from the prior two times, and have the shop call in the diagnosis of the 3rd time. We did all that, and they told us they wouldnt do ANYTHING for us because it was outside of the warranty period! Well they knew that when they told us we had an opportunity to get it replaced! THE SAME PART WENT BAD 3 TIMES IN A 1-1/2 YR PERIOD OF TIME. We trusted that the Whirlpool representatives were being honest with us during those phone conversations. Whirlpool can not explain why representatives would give us hope of a replacement (although each conversation is documented by their login and employee ID number). So not only did I buy a brand new MSRP $619 microwave, I paid to have it repaired the 2nd time, and to have it diagnosed the 3rd time, uninstalled and reinstalled the microwave each time, the inconvenience of not having use of the appliance during each occurance, and the unbearable suffering of calling in to customer service and repeating the story over and over to each representative. My house is brand new (we moved in to it November 2009); we bought ALL our appliances from Whirlpool. All I get for an answer now is sorry. That doesnt help me any financially having to repair and now replace an appliance that has been in use for only 1-1/2 yrs! I have seen $39 microwaves from WalMart last several years, so what is wrong with Whirlpools manufacturing?! Customer Service is unreliable, untrustworthy, non-sympathetic, and insanely frustrating! My question for Whirlpool is...why cant you make a product that lasts better (better quality=longer life=healthier environment and happier customers)? Why cant you stand behind your products better? Dont you care about the impact youre making on us emotionally, financially, and environmentally? The model # is GMH6185XVS0 Serial # is TRY3111264.

We have had our Cabrio for one year now and we found the agitation cycle to be loud but we have gotten used to it now. The thing we cannot get used to is the sour smell permeating from it. It smells like a dirty mop. Our washer and dryer are in a small laundry room so when we enter it to get to the garage or bathroom, the smell hits you like a ton of bricks. Stinky!!

My washer worked less than a year. I finally called Whirlpool and they basically said, were a big company and you must for the rusty, broken drive shaft, pay for all new computer face plate, and service repair. I contacted the FTC and they told me they needed more complaints in order to make them do a recall on Cabrios. Good luck!

We purchased a Whirlpool fridge from Future Shop four years ago. It was delivered by professional movers and we plugged it in and smoke filled the house. We called Future Shop and very soon, another fridge arrived on the back of a pickup truck (no box or papers, etc.). This fridge is slowly ruining our kitchen floor as from time to time, we notice a puddle of water leaking from under the fridge. We called the store a few times but were told its normal for a fridge to do that in hot weather.

I purchased my Whirlpool washer and dryer 4 yrs ago. I was planning on purchasing Samsung but the saleswoman at Gils in Bristol, RI strongly recommended this junk!! A washer and dryer should not quit after 4 yrs w/ a household of 2. The dryer never dried properly. Each load took 2 cycles. Yes, repair were called and we were told its a design flaw. The washer just stopped spinning. Repair will would have been $550. These pieces of junk were replaced by GE electric stackables. Fingers crossed....they are working satisfactory!

Our side by side refrigerator is 2 1/2 years old. The LED lights are not working. Had to call repair service because one cant get into the housing without a service tech No9 normal screw in light bulb to replace 2 burned out light bulbs AND pay for the service call is $475.00. THIS IS HIGHWAY ROBBERY. I would expect to pay for a major repair BUT A LIGHT BULB. DO NOT BUY A WHIRLPOOL REFRIGERATOR WITH LED lights. This is a major flaw in their manufacturing and If they go out again the fridge will go to the landfill.

17 month old Whirlpool duet washer door lock broke. ($300) repair! Had given my old (13 years) set to daughter when I moved. That set has never had a repair or problem! Why do they keep making things with more bells and whistles we dont need and so cheaply made? Frustrated, annoyed and becoming cynical in middle age.

I purchased a side-by-side Whirlpool refrigerator less than three years ago, but about a year ago we discovered it was leaking from the freezer thats located on the bottom. Initially we thought that if we simply defrosted the sheet of ice that formed on the bottom of the freezer - it would stop the leaking. Its hard to keep up with - I checked into it on the Internet and discovered that there is a clogged drain hole that is causing the leaking.Apparently, a number of people are experiencing the same thing. I called Whirlpool (since our local repairman suggested we contact them because this is a chronic problem and is likely to happen again). The customer service person kept pushing me to buy the extended warranty with their repair that will cost nearly $400!!! Without it - it will cost nearly $200 that doesnt include any parts. Its a new refrigerator, very bad quality and theres damage to our kitchen floor, and then Whirlpool wants me to pay $400 to repair the mess they made! VERY UPSET...

We purchased 2 Whirlpool Cabrio washing machines in 2011. Both required service calls in June 2015. After 3.5 years, the repair company diagnosed that the Whirlpool Cabrio model number WTW7800XW2 bearing needed to be replaced for an estimated $650.00 and recommended that we purchase a new machine. The other machine was spewing water out of the side of the machine. The repair person took the machine apart and could not duplicate the problem.

Purchased this machine in Jan 2012. From the start, dark clothes came out with white streaks on them. Thought I was doing something wrong - kept using machine. Then started noticing my whites coming out looking very dingy, light tan stains on them. Called Whirlpool and was told to use Affresh tablets to CLEAN my washer - why should you have to clean a washing machine?Several weeks ago noticed machine getting very loud during spin cycles - and I mean loud! Sounds like a jet engine taking off in my basement. Called repairman - he listened to my machine and said noise is the bearings, seal not fitting properly around bearings and the grease for bearings is slowly leaking out into my wash cycles. Explains the dingy whites and spots on darks. Said he just worked on a Cabrio with same issue - had to rebuild seal and bearings - about a $450 job. After reading all these reviews, decided not to attempt to fix this machine. Going to scrap it and start over. $900 for 3 yrs of an inadequate washing machine!! Whirlpool should be made accountable for this inadequate product to all of us consumers who threw away hard-earned money. Reading up on the Speed Queen agitator model. Lots of good reviews. Think I will go back to the old tried and true way of washing clothes.

I am very unhappy with the Whirlpool Cabrio washing machine that I purchased. Dark clothing comes out with lint deposits that will not come off. I have to rewash them at least one more time and then it does not always come out. I dont know if it is because the water level is too low or that it has no lint filter but I will never purchase another Whirlpool product again.

Whirlpool built in oven. This piece of junk quit operating 6 months after purchase a brand new oven. I have called numerous times only to be treated like ** on you guys shoes. My next move is court. I didnt pay 1150.00 for nothing. I purchased a then what I thought to be a best buy. Very very disappointed.

The interior has an excellent layout and accommodates our oversized dishes. The racks operate with ease. The outside appearance is tastefully done and the noise level when in operation is very low compared to other brands we have owned. We are pleased with the overall operation of this unit and would recommend it to others.

Purchased a new Whirlpool water heater from Lowes. Two days into the reset switch kept tripping, Whirlpool wanted me to wait for someone to repair it. Lowes exchanged it for me. When I called Whirlpool service myself, Jessie was in technical support could have careless about my business and was dismissive about any issues or concerns I was having. This will be my last Whirlpool product ever.

Good Morning. We recently built a home with Pule in Nexton, which is located in Summerville, SC. The appliances we chose came with the dishwasher, stove and microwave. Everything other than the dishwasher has been doing great, but as for the dishwasher I am extremely upset...we are newly weds and received two nice sets of glass and at least 12 of them have been broken in the dishwasher. Please advice.

Bought the Whirlpool Duet washing machine. It lasted around eight years. In the meantime I was replacing the rubber door seal cleaning out the pump constantly. The plastic pieces inside the drum all broke. Every few months I would get an error code. And During spin cycle it would literally shake my entire house. The problem with all the front loaders is the construction of the drum and the drum bracket. They are made of dissimilar materials. (Stainless and zinc) When you add soap to the water then the bracket becomes an anode and the drum becomes a cathode, which creates electrolysis which corrodes the bracket. When the bracket breaks your machine is totaled. I’m finished with every manufacture except Speed Queen. I bought a Top loader Speed Queen and I love it, it is built like a tank.

I have been unhappy with my Whirlpool Cabrio washer since I purchased it from Lowes. I should have looked online before I bought it and then I would not have made the mistake of buying it. The washer leaves soap deposits on the clothes and sometimes leaves a colored soil. It has ruined numerous clothing by tearing out hems of towels and wash cloths and tore a hole in a favorite sweater. I prefer an agitator in my washer. From what I read, I will soon begin to have other major problems and then I will replace it, but not with a Whirlpool.

After 48 years of marriage, I had never had a new, matching washer/dryer set. I had had several new washers, but only used dryers. These all were very good units and served me well for years. So I was excited to buy a new, matching set. I have never been soooo dissatisfied with anything in my life. As I have read from other reviews, the washer uses very little water, sometimes hardly enough to get the load of clothes wet, very little soap, and in my opinion, does hardly any agitating. I dont feel my clothes have ever appeared clean. The only ones that look clean were the ones that started out looking clean when I put them in. I know this is all an ecology thing, water saving, government guidelines, etc., but please give me my old washer back. It did enough agitation to get clothes clean. And the dryer usually will not get the jeans dry on the first attempt. I have tried various settings, and they just dont get dry. In short, I HATE THIS WASHER/DRYER SET. I have heard others talk about the same thing. No one likes them, but we are stuck with them. Would like to have the government step in and see how dissatisfied everyone is with them and force Whirlpool to give us our money back, trash these units, and buy something that actually works. PLEASE, IF YOU ARE LOOKING FOR WASHERS AND DRYERS, DONT BUY THESE. I believe they are called Cabrio.

My Whirlpool Gold, French door refrigerator is 3 years old and just died. The most frustrating part was trying first to go through Whirlpool.com to have them schedule a repair service call. It seems that when I added my zip code and address, their program automatically changed the zip code. So an appointment was scheduled for a repair company that is 4 hours away from me. In calling Whirlpool back (another 30 minutes on hold), they again attempted to insert my address and zip code only to find the program changed it again. I got NO assistance. I finally did find someone (through Thumbtack.com) who found that one of the 3 circuit boards that tell the compressor to cool, was bad. Its going to be 10 days before I will have a refrigerator again and after spending 2K on it, makes me angry. I will never buy Whirlpool again.

I purchased French door refrigerator WRF989SDAE00 3/2014 from BrandSmart to upgrade from a side by side Kenmore purchased in 2005 with my home (no mechanical issues with my Kenmore and thank goodness I kept it in the garage). Within 2 months the freezer would not stay cold enough to freeze ice cream and Whirlpool sent an authorized repair company (FLAMINGO APPLIANCE SERVICE) to replace the compressor. Well this became a reoccur theme every 2 - 2 months the refrigerator has an issue with maintaining temperatures cold enough to freeze ice (so puddles of water all over the floor from melted ice in the ice maker) and forget about buying ice cream. We have not purchased ice cream since the second time this piece of junk broke down.This is my FOURTH REPAIR (3 COMPRESSORS, 1 EVAPORATOR, AND, 1 CONTROL PANEL). All but the last repair occurred during the warranty period but Whirlpool refuses to replace the unit. Side note: I also purchased a Whirlpool dishwasher the same day as my refrigerator and it also stopped working within the same week of the first refrigerator repair. So far I have not had any issues with the dishwasher. I WILL NEVER PURCHASE WHIRLPOOL APPLIANCES... NEVER!!!

Our $2000+ Whirlpool Gold just had the control board fail. After calling Whirlpool, local services and all national parts suppliers we were told each time the part is on back order until June. If this is Whirlpools way of generating new fridge sales, it does not work. No Whirlpool, Kenmore, Frigidaire or KitchenAid, all made by the same company will ever enter my home. The control board runs the fridge. Which executive thinks a family can live without a fridge for 4 months? What terrible service. GE always has parts and service. Go with GE everyone.

I purchased 4 whirlpool appliances at Leons in Mississauga. The side by side refrigerator was replaced within a few weeks. Got a new one and have had that one fixed at least 3 times already. The stove was serviced 3 times now, the washer broke so many times. They gave me a refund. The microwave broke as well. They told me it was not fixable, then I called Leons and they said it was too old. It was only 18 months old. Did not get anywhere with the microwave. Had to buy a new one. The only appliance I had that didnt break was the dryer. So far. The fridge now has broken inside, the crisper wont slide in and out at all. Cant be used. I bought a warranty on all the appliances, and even though I had a warranty, when a coin got stuck in the washing machine because the drum inside kept banging because it was in need of new struts, they still charged me 135.00 to fix it. Two to three weeks later a repairman came and put new shocks on it. Finally after having it repaired about 5-6 times in a year and half they gave me a refund at Leons and I went to pick out a new washing machine. Overall I have spent about 6-8 hours on the phone complaining and making appointments with Whirlpool Canada.

I purchased a Whirlpool catnip washer from Brandsmart in August of 2010. It worked fairly well, but would sometimes need for clothes to be rearranged in order for the spin cycle to complete. In June of 2013, it started to not wring the clothes out completely. It then stopped working. I called a repairman and got an estimate of $550 dollars, but I paid $578 for it.I called Whirlpool and spoke to the supervisor of the consumer concern team. She offered me a fifty percent discount on the parts for the repair. I checked the web to see if anyone else had any problems with this product and found several. I suggest you do your homework before purchasing a Whirlpool washer. I was positive they would do more, since it’s such a prestigious company.

We bought Whirlpool Gold Series on July 6, 2014. Refrigerator, range, microwave & dishwasher. Our refrigerator - we have the repair company out almost every month cause the icemaker was constantly icing up and wasnt making the ice cubes single, would come out all attached to each other. So after arguing with Lowes and Whirlpool we were able to get a different refrigerator in February of 2015. Now in April 2015 we are having trouble with our microwave with the light flickering off and on when we open the door and sometimes it work and sometimes it doesnt. The repair company has been out 3 times for the same problem telling me that where the door closes are 2 latches that when not lined up cause this issue, so the repair company replaced the 2 latches and a month later it started happening again. So they came out and replaced the light socket. Now we will see how long that last.Now for the range which is the AquaLift Self-Cleaning which doesnt clean the oven at all. It was like I was back in the early 1950s, only worse. The baked on grease spots, you cannot get off at all. To me this is false advertising and the stores personnel lied to about all you have to do is pour 2 cups of water in the bottom of the oven, press the self-cleaning button and after 40 minutes of cleaning and letting the oven cool a bit you just have to wipe the oven down with a damp cloth and the oven is clean. Not so much!!!Wish I had all my old appliances back because they were made to work correctly. The new appliances suck for the amount of money you pay for them. So please beware and do research on the appliances you want to purchases otherwise you will get ripped off with no satisfaction for your hard earned money you spent on them. I have always had Whirlpool appliances and have loved them but these new ones we purchased are nothing but junk.

We purchased a Whirlpool refrigerator on January 18th. It has never worked since it was delivered. A service call was place the next day. It is now 2 and half months and 6 technician visits later and the fridge is still not working. Whirlpool customer service has been contacted and they want to continue sending technicians out rather than replace the fridge. The customer service manager, Demetrius, stated the additional service calls are not costing Whirlpool more money because the repair company has 90 days to fix the problem so they are not going to replace the fridge. While this may be fine for Whirlpool it is certainly not good customer service. We were told they cant call the service company to get the details of prior visits and that we need to call the service company as there is nothing Whirlpool customer service can do but schedule technician visits. After a lot of aggravation, losing hundreds of dollars of food and hours on the phone here we are without a working fridge. Buyer beware!

Four years old and only used by a 2 family home. No kids overloading it. Probably wash 3 loads a week on average. After 4 years, it has started the grease flying out of the bottom and now leaking water. My appliance repair man told me to scrap it and buy a new one. The repair and the parts are too expensive and in the end it is still junk. I realize things wont last 30 years like they used to but can I get 7 years out of a major appliance?

Purchased a $900 refrig, it broke 1yr & 1 week later. I fought to have this fixed since its out of the warranty period. After having to take off time of work for repair people to come. The repair guy made a disaster. Finally after much arguing I received a new refrig, same model. Well that last about a year & 1 1/2 then it started leaking underneath. I CANT use the icemaker or the water feature which I paid extra to have. What a piece of Junk. The people at Whirlpool will just say, Did you purchase a warranty? YOU SHOULDNT HAVE TO HAVE IT FIX WHEN ITS ONLY 2 YRS OLD!!!!!! They are so greedy, they make junk so that you spend more money on repairs or extended warranties. Whirlpool owners & mgrs see how you feel when it happens to you. KARMA. I will tell as many people as I can to stay away from Whirlpool. I will never purchase their products again.

The front of the stove gets so hot you can burn yourself and I feel it is not safe around small children or grandchildren, and it should addressed to fix the problem not just cover it up. Please give me the info to fix the problem before I have to sue over my grandchildren and great children getting burned.

After only two and a half years, my Whirlpool bottom freezer refrigerator (GB2SHDXTQ0) was frosting over and the top food section stopped working altogether. I made a call to Lowe’s. It’s not their problem. I then called Whirlpool and he said I had a bad gasket. I had a 28-year-old refrigerator that was still working with the original gasket and it has no problem. After reading all the complaints with Whirlpool, I would never buy another one again. After cleaning out the refrigerator and freezer two times, carrying things to a friend’s house and having to pay $90 service calls just to walk into the door, I am ready to throw this one out. This refrigerator cost me $1200 and I am a single person living on $900 a month. Thanks for nothing, Whirlpool. There should be a class action suit.

I purchased this washer (Whirlpool Cabrio HE) 2 years ago against the advise of many people including my husband due to the cost, $850 for what is now no more than a large paper weight! It had never really done a good job at cleaning our clothes. About 6 months ago, it started not spinning enough to remove all the water from the load. I thought, no big deal, I will just use the extra spin cycle. It became the normal thing - wash, spin, extra spin. Well, then it became wash, spin, extra spin, extra spin. I noticed 3 months ago that it was not even agitating. It fills up, sounds like it is agitating and then drains. There was no movement from inside at all. All along I am getting from my husband. told you not to buy it! I gave in and called the repairman - $185 for a console, $26 for a sensor and $55 for a couple of drum clips and then the $35/hour for the repairs. I would rather spend a couple hundred dollars and buy a washer with an agitator that really works. I would never recommend this washer to anyone!

Whirlpool model WRF560SMYB04 - We purchased this model Whirlpool in Dec 2015 after having a refrigerator for 18 years with no problems. We started having cooling issues in late 2017 and finally an intolerable fan noise in April 2018. Researched it and purchased a fan. Opened up the freezer panel and found that the unit was completely frosted up to the point where ice had formed around the freezer fan and was hitting the blades. Contacted a repairman who came out and called in the issue to the Whirlpool tech line. He was told that he should check continuity on a couple of wires. If these checked out, the problem was the user interface board at the top of the refrigerator. We purchased a new board for about $100 and installed same. No change. I was now $250 into repairs and no further. We became aware of Whirlpool Service Pointer W10875533A which described conditions that we were experiencing. The issue was a coil thermistor that would corrode (apparently within 2 years) and would not provide accurate signals. Whirlpool also issued an instruction sheet W10902213 Rev A describing how to relocate the thermistor and protect it with foil and tape. My repairman came out, confirmed the thermistor ($54) was bad, replaced same following the Instruction Sheet. We were now out over $300 on a $1000 refrigerator purchased 2 years earlier.Whirlpool issued the Service Pointer (not to consumers, but to repair shops) in Sept 2016 (within our warranty period). We received no notifications from Whirlpool of the defective design. Nor did we receive a recall notice. Moreover, Whirlpool tech group must have known about this issue, but instructed my repairman to replace the interface board. Whirlpool knows they have a defective product out there but are doing nothing to inform the consumer or stepping up to correct the problem. We have contacted Whirlpool to recover our expenses...will let you all know how that goes. Anybody interested in pursuing a class action?

We purchased a front loader Duet in August of 2011. It is now January 2013 and we had to have a service person come out. We did not buy the extended warranty because a washer should last longer than 1 year 5 months, but not ours! We need to have the drum replaced at $600. Are you kidding me! I will never buy another Whirlpool product.

Please read if youre thinking about buying from Whirlpool - the Whirlpool front loading washing machine. Hmm, where do I start? Oh yeah, its a colossal piece of garbage. Four years ago my wife and I went shopping for a washer and dryer. We looked at quite a few and then we came across the Whirlpool front loading washer. Ah, the wave of the future. The end all solution to your washing needs. The best the market has to offer and at over $1,100, they should be. The salesman completely sold us on why we should spend a little extra for such a superior product. I thought, I work hard. I dont make a ton of money, but this sounds like a long term, worthwhile investment. Wrap it up, the washer and dryer combo. Fast forward 4 years later. Whats that awful clunking sound the washer is making? Oh, its the drum. Maybe its off center. I opened it up to find that the spider arm is broken. Isnt it only 4 years old? Surely they (Whirlpool) will fix this at no charge to the consumer because as I was told 4 years ago, this is the best technology. Now mind you, its just my wife and me. She doesnt have to do laundry for 50 people or even 4 for that matter. Calling Whirlpool (ring, ring, ring. Hello, this is Whirlpool), I explained to them what the problem is and that we have only had this magnificent piece of gold for 4 years. What can you do for me? Sorry sir, the machine is only warrantied for a year. Youll have to buy the $350 part to fix it. Reading between the lines, Youre screwed sucker. Thanks for the cash. Really, youre telling me that I spent almost $2,000 of my very hard earned money for a washer and dryer set, and after only 4 years of use you will not fix it? Allow me to paraphrase the reply in laymans terms. Nope, youre ** and thanks for the green. Here are my thoughts on Whirlpool. They are one of the worst companies out there for customer service. The front loading washing machine is a horrible product that should be pulled off the market and never be sold again. My experience with this company will never happen again because I will never ever buy another one of their products. So please, before you think about giving them your business by buying a front loading washing machine, think again. And remember this - I now have a $1,100 paperweight.

From the beginning, we were not really happy with the performance of the machine, which we felt was not cleaning as well as it should. Now it doesnt take the soap at all. The washing process goes on perfectly but without soap, so the dishes remain dirty.

Sent an e-mail to Whirlpool. They responded with apology. Sent a second e-mail telling them they should be paying the $300 for circuit board in a two-year-old range. No response. Also, sent e-mail to Geniers. No response. The impression I get is that neither are the least bit interested in the problem. Once they sold the $1260 range, they were done. We will never buy another Whirlpool from any store and we wont buy anything from Geniers in the future.

The machine pass all the cycles but the clothes are only very wet and still dirty.

I bought the Whirlpool Cabrio top loader set in 2006. Honeymoon was over after the first year and I had to change the dryer element then the washer with the F51 code six months later. Last year, I had to replace the heating element again! For the last six months, I have been dealing with the dreaded UL on the washer. I cant afford to pay a technician $100 to come out and tell me whats wrong let alone what they will charge to repair a problem that, from the looks of this message board, will never be fixed. I have no choice but to get it fixed in order to sell the ** machine. I paid $1400 for this brand new set and have already invested $500 in repairs. How is this possible? I had a 20-year-old machine prior to this and never had an issue. There are lemon laws for cars, why arent there any for appliances over a certain amount? How in this day and age can a company be allowed to sell such garbage? I will never, ever buy another Whirlpool appliance as long as I live. Any other brand can have my money any day.

On July 30, 2009, we purchased a Whirlpool Gold French door refrigerator with the freezer drawer on the bottom. It was delivered on August 1, 2009. On August 3, 2009, the ice maker and water dispenser stopped working. After three unsuccessful service calls and the installation of various replacement parts, Whirlpool gave up the effort to fix the ice maker and water dispenser and delivered a new replacement refrigerator on October 15, 2009. Todays date is April 14, 2012 and here we go again, the ice maker and water dispenser stopped working. Luckily, I purchased a five year warranty on the unit. However, after reading all of the posts about fire hazard issues and other various issues with Whirlpool refrigerators, well probably go out and buy a new refrigerator and write-off the $2,500 that we spent for this refrigerator as a bad investment. We purchased a Whirlpool refrigerator based upon their reputation of providing sound products. However, based upon this experience, I can guarantee the folks at Whirlpool that our next refrigerator purchase will not be a Whirlpool product or a product of any subsidiary of Whirlpool.

Sturdy, durable, and flawless operation, from the 5 multi style smooth top elements to the self cleaning convection oven with the secluded bottom element. It is a sleek clean looking appliance, and its the best weve ever owned. To one that says they dont make them like they used to, I say thank God!

We bought a new Whirlpool just 3 years ago. The first year under warranty, we made several calls for repairs on the water and ice dispenser. The water was never cold and never fixed. Just after the warranty expired, the water stopped dispensing completely and now the ice will not dispense. We bought this refrigerator to have cold water and ice at ease, but it never happened.

I had this washer (WTW7990XGO) 5 years and finally had to replace it. It started with the touchscreen. No matter how often it was calibrated it was very frustrating to get it to respond. It would start dinging and going thru all the cycles at random times. Then there was the error code for the door lock. The door lock wasnt the problem, the surround was slightly warped and the door wasnt catching. Warped Im sure from having to literally climb into the machine to retrieve the clothes! Then a few months later it was another error code - the machine wasnt draining fast enough. It didnt drain at all. We had to use a water hose to drain it. After the second time with that, I went and bought a new washer - different brand, dials - no touch screen, and it has an agitator. Unfortunately, I ran into other customers in the appliance department who were having the same issues from 2 other brands of electronic washers. We all went back to as old school as was available.

I am having problems with my Whirlpool Water Heater. The pilot light goes off often and now it wont stay lit at all. I checked the thermocouple and measured the voltage, it is 19+ mV. So according to the manual, the gas valve/thermostat must have gone bad. I called the company and they gave me a name of the contractor but asked me to pay for the labor cost. This is a 50 gallon, 12-year rated heater bought from Lows in 2008. The heaters model number is BFG1J5040T3NOV. This thing has some serious quality issues.

We have had this Whirlpool washer duet 5 years. It regularly rips shirts, underwear, socks, and sweatshirts. Jeans or heavy denim are safe but polos, hanes, or flannel are not. We have been putting our clothes into laundry bags and lingerie bags for a couple of years now to wash safely. Additionally it leaks out the front door. We clean it regularly and it still has mold growing on the rubber gasket - we do prop the door open also. All in all it is a terrible dryer. My previous Maytag was fabulous. I will never buy a Whirlpool again!

Exterior metal reaches temperatures that cause minor burns on an adult finger and could be potentially more dangerous for a child. The self-clean feature has crashed the oven on two out of three uses of this function and overheats handle.

I just finished reading multiple complaints that sound very similar to my experience in 2014. I bought a fridge for a rental unit in Oct. 2013. The freezer malfunctioned and froze up in back, 6/2014. Had multiple repairs with the problem going unfixed. After a couple of months with my renter without a fridge and laborious system requiring multiple phone calls on my part to get an exchange approved. The exchange went thru. It was delivered the am of Sept 11. Guess what? It was dented on the side. The delivery personnel thought is was prior reject and it was an attempt to get me to accept it as is with a small cost reduction off the original purchase price. NO thank you! So still no fridge from Whirlpool as of 9/13/14 that is functioning from Whirlpool and yet to have a call back from Whirlpool regarding the mishap. No apology, no remorse, just the way they do business. I will say that my local HOME DEPOT was willing to send me a loaner fridge for my renter for his garage. NOT ideal but better than nothing and quite nice of them and an example of what customer service should be! Thank You HOME DEPOT! SHAME ON WHIRLPOOL! Not sure how this will end but obviously is common them after reading the reviews. I am now concerned if they do replace it again with an undamaged fridge it will repeat the same dysfunction pattern and I will have to go this painful process all over again! EEEEK. Refrig WRT771REYBOO, VS33469859 BTW I had to pay for spoilage of food for my rent on multiple occasions because the repairs work for a week or so and my renter would stock up the fridge and it would go out and he would lose food. Whirlpool gave me a 50 food spoilage card after much complaining bc go figure the warranty does not cover food spoilage but apparently the extended does. Go figure?

My brother bought my 80-year-old mom this range so that she could bake all her delicious desserts with ease in a new beautiful oven. I was at her house visiting and saw that she was down on her hands and knees cleaning her SELF-CLEANING OVEN. She tried several times using the useless AQUALIFT FEATURE but to no avail. In this day and age with self-cleaning technology, WHY would Whirlpool install this unbelievable bad AQUALIFT cleaning feature? To see my poor mother scrubbing the inside of the oven like she did back in the 50s & 60s just completely appalling!! PLUS the top surface enamel is bubbling up with rust and the oven is only 2-3 years old. So we are trying to contact Best Buy to see if we can get a refund on this HORRIBLE appliance.

I made the mistake of buying a whirlpool product and was wondering if there is a support group for angry unsatisfied customers? I have owned a duet washer and after 2.5 years is giving F1E2 error and is junk.

Refrigerator stopped cooling... Paid $200 to have it diagnosed... Cost more than a new refrigerator to get fixed...$14,000. Refrigerator was 7 years old, energy star. How can it be energy efficient if it was made to last only seven years? How much energy is wasted making new ones to replace the broken ones, that cost too much to fix. Energy star. What a scam.

Hello. We bought this refrigerator from Costco, so we can have extended one year warranty for the appliance. When we need this then we are not getting help. Our Fridge is not working from last couple of weeks. Technician came a day late to see the fridge, then order the part on the 01/03/2017, I didnt hear back from service provider till 01/11/2017. Finally I got a callback after spend an hour on the phone saying that it will take one more week. I had to call Whirlpool to expedite service and because of weekend I have to wait another 4 days to get the part.There are 7 people living in my house including 2 yr old. We are having hard time with the food and waste of food. We probably throw away $200 worth of food. And spending money every single day on food. I have to buy every other day for my 2 yr old. Whenever I tried to call for compensation, I get transferred to different department. I am so tired with this kind of service. I would never buy any appliance from Costco or Never refer to anyone. Very very bad service.

12 months and 2 weeks, my ice maker quit working. I called Lowes where I purchased this top of the line junk. The first thing they asked was do I purchase the extended warranty. I said no. He advised to call a repairman he recommended, but I would have to pay for the repairs. Whirlpool was just as bad; no warranty, you pay. It appears they are both relying on warranties rather than selling dependable products or customer satisfaction. A couple months later, ice forming on the bottom of the freezer, and puddles every couple of days in front of the refrigerator. I pulled the two draws out and removed the ice. Within a week, it was back. A $2400 refrigerator should last longer then a 1 1/2 years without falling apart. My Whirlpool dishwashers only lasted 1 1/2 years also.

I purchased a Whirlpool dishwasher and have had it repaired four times so far. Last time they replaced the main computer located in the door. I attempted to use the dishwasher tonight and it is completely dead once again. I usually have had good luck whirlpool appliances. After all these problems will no longer be using this brand. I contacted the store where I bought it from, Famous Tate. The first time it stopped working just a month after the manufacturers warranty ran out and they were absolutely no help. So in the future, I will no longer buy any type of Whirlpool appliances.

We originally became alarmed by an awful smell and noticed that our Whirlpool Conquest side-by-side refrigerator freezer/fridge was not keeping food items cold. Upon further inspection, we saw that the compressor starter in had started fire and melted. Our refrigerator model #GS6SHAXLS42 and serial #SM3832794.

I purchased a new home 1 year ago, our home came with Whirlpool Appliances. I was so excited because we were renter. The refrigerators after a year all of the LED lights have gone out, and the refrigerator make a very loud noise. I have called customers service several times. Their respond is, Sorry. It only has a 1 year warranty. The cost of the light would be over $500.00 dollar and that dont included labor. Dont even know the cost of fixing the loud noise. I just want people to be aware of Whirlpool appliances. After only 1 year of service it not going to work. Whirlpool will not fixed them. It sad we work hard to get a home and how will have to spend a fortune to get them fixed. Whirlpool you need to make better equipment. With is coming without home we were not giving an opportunity to buy an extended warranty.

After 1 1/2 years, My new Cabrio washer lid hinge started to come apart and wont latch, so machine wont run. After a day or so it completely popped up and out of align. The lid has PLASTIC hinge. This is obviously a problem. We have been in touch with Whirlpool, but they say they cant help?? This should be a recall. We have been waiting on back order for a replacement Lid at OUR OWN EXPENSE since Sept. 20, 2015. I want to get this fixed and use my Machine again. We are Senior Citizens and this machine is used 3-4 times a week. Not abused.

Whirpool Cabrio Washer - Do not buy this washer. Clothes are not clean. They are twisted with residue still trapped in the wadded up mess. Even if you select deep water clean, your clothes will still have the same dirty marks on them as when they went in. Also, there is no spin cycle. If youve got a bunch of wet towels you just want to spin the water out, you can forget it. You will have to do a complete wash. And the 1 star is not even appropriate but there is no choice of a big fat zero. Wasted a lot of money on this when Ive had great luck with Kenmore.

I purchased a Whirlpool 4.3-cu ft top load washer with a stain steel basket, in March 2020. Machine is able accommodate comforters, automatic water level adjust to loads. Washer has an extra rinse and spin feature. Low noise when operating. I would purchase washer again.

We purchased our Duet in July 2010. It worked great until two weeks ago when the washer sounded like a 40-year-old washer. The bearing sounds like an extremely high-pitched “wrr”. We can hear it in the back of the house. I looked online to get parts and noticed that you cannot replace the bearing. You must replace the entire rear drum ($358.00). This does not include the labor. I talked with a technician, and they said the whole drum must be removed, not a one-man job, and to take the whole thing apart. Now, theres no price for installation. Lets go low ($200.00). Probably more. I cannot get a price nailed down without a visit. Now add those together ($558.00), I could put almost $600.00 into a washer that this could happen to in another 2 years. Wow.We had a washer that lasted us 15 years without any parts. Is there anything that you can do to help me? This is totally outrageous. Please help. Thank you. This was part of my chat to Whirlpool. Whirlpools response was I understand your problem but cannot help you. It is out of warranty. No help, no discount, nothing. I will and have all my friends never to purchase Whirlpool. This is from a so-called American company. Im very disappointed.

In July of 2014 we purchased a Whirlpool Gold Series model #WRF990SLAM00 refrigerator from Lowes. Within 6 months there was ice and condensation in the top of the fridge. After repair came out and replaced the main circuit board we thought the worry was over. It hasnt worked right yet, making loud noise. It continued to never make ice correctly and now, 18 months later our freezer is out! Everything is unthawed and it will not make ice. We called Whirlpool to explain our problem and the only response we get from them is....they can sell me an extended warranty. We spent $2400 on a refrigerator and they wont even talk about fixing it. We dont want anything free, just ours working. Needless to say Whirlpool lost my business forever. They will not stand behind their products!

NU40T61-403 have had problems since day one. First problem was while heating up would make loud humming noise. Whirlpool sent out plumber. He adjusted plate under tank. That worked for about 2 months. Then pilot started going out. They send same plumber out again, also sent replacement part. Problem was fixed however about 2 months after that started leaking and flooding our garage. Called company again, was told that is no longer under warranty and stated we need a thermal expansion tank. I stated “why would we need this? This unit is only a little over a year old. Im not going to purchase another tank. A water heater should not overheat like this.” Long story short my husband has been burnt severely from the pressure build up as he was out in our garage walking past the tank when it decided to release pressure even though no water was being used at that time. He ended up at the ER with 2nd-3rd degree burns. I called Whirlpool again and was only told we need to install the expansion tank. Im so unhappy with this product I will never buy anything made by whirlpool again.....

The stove is okay except it scratches on its glass surface fairly easy with the non-stick pans. Also wished it had a self-cleaning oven. Its not the easiest to clean on the inside of the oven. The knobs are easy to use but its hard to navigate knobs to low to keep food warm rather than cooking at a low temperature. It has strong exhaust fan that really does its job.

My $800 Whirlpool Cabrio top loader does not rinse the soap out of the clothes. Nor does it even get the clothes completely wet. After the final cycle I have soap scum in all the wrinkles of the clothes. Most dissatisfied purchase I’ve ever made. The one-star rating comes from the pretty blue digital displays. I’ll be purchasing another; this one goes to the dump where it belongs!

I bought a Whirlpool Cabrio 1.5 years ago and it has already died. Repairman need to replace the control board which had gone out. $450.00 to replace that piece, but could not guarantee that it would be the only problem. The motor or some other issue may have caused the board. This machine was purchased at Home Depot on sale and at $450.00 to repair would be approximately 70% of the original price. It will be cheaper to buy a new one rather than fix this one. We were not happy with this machine in the first place. It leaves the clothes stained with a white powder that never rinses off. The cycle time is very long, up to an hour to wash a load. The clothes are still very wet once the cycle is finished, which of course increases the drying time. I cannot recommend Whirlpool top loaders after my experience with this machine.

I recently purchased a new Whirlpool propane water heater. Dependable name, dependable product, years of trusted service, right?! We have bought many Whirlpool products over the years but never again. Got it home and installed it. It sounded like a plane taking off, and that was in the garage. Next came the lack of hot water. Mind you, we replaced a 40-gallon tank with a 40-gallon tank and the last one we had lasted 18 years without a problem.Well, same showers as usual, and we were turning up the heat mid-shower and again and again during the shower. Even turning up the heat on the water heater didnt relieve the problem. We are not happy with the product. And, no, there is nothing mechanically wrong with it; its just sub-par. Our water heater from 18 years ago worked more efficiently than this newer model. We called customer service, and we were told that unless there was something mechanically wrong with it, such as a defect, there was nothing we could do. There’s simply no recourse.Shame on Whirlpool for not making a quality product and standing behind it. This was a very expensive purchase - over $500.00. We thought we were buying a quality appliance. Very disappointed, and I will be returning it. I’m never buying another Whirlpool product again. I can only hope that the company we bought it from has a better customer service policy. Very frustrated and disappointed.

Whirlpool water heater with the sensor for fumes. First time it failed, they talked me into replacing the control box on the front panel which was the WRONG fix. It took me nearly an hr to get it off because it was screwed on so tight I had to pound it with a hammer. After reading all the reviews its evident the underside gets clogged with dust and dirt. Just outright POOR ENGINEERING. My washer/dryer are also Whirlpool and I wish I had my old Sears Kenmore back. Will NEVER buy Whirlpool again. Worst brand EVER!!!

I have had problems with my electric range (Whirlpool) since day one. It always ran hot. I wrote letters to Whirlpool and received one very condescending phone call. Now two days before Thanksgiving it is running terribly hot from 350 to 500 degrees. When I called Whirlpool they said the best they could do was offer me a maintenance plan for 293.00.

I am very sorry I bought this machine. CU rated it pretty good. Nope. 1 - It rarely dries everything completely. e.g., the collars of t-shirts or turtleneck shirts are damp after the load is finished. I have to run the machine again....Energy efficient? Energy schmefficient. and I havent even TRIED to use the low heat delicate cycle. 2 - The cute modern buttons are hard to push in. 3 - The top of the machine doesnt have a level lid... Its curved. Not very useful for setting anything on while you work at any part of your laundering process.

My two-year old Whirlpool Duet Front Load washing machine is ripping my familys clothes. When I went online and saw all the other customers with the same issue, I contacted Whirlpool. Although the contact said that he knew I was frustrated, he could do nothing but send a repairman at a cost of $129 for me and then I would also have to pay for parts. I informed him that the online sites are saying that this is just a temporary fix. He pleaded ignorance and could offer me no other alternative. This is the last Whirlpool or Maytag product we will ever buy... and letting others know about the lack of cooperation.

Why are the Whirlpool appliances so badly made that they are not fit for normal use? Are they buying substandard parts? Do ConsumerAffairs advocate for more robust, long lasting products, particularly with current sustainability concerns for the world? Having to buy a new motherboard and burners, cups and knobs after a couple of years of normal, careful use, is unacceptable, surely? The motherboard, burners and fitting charge is almost half the cost of a new appliance (gas range). Is this acceptable?

In 2012 we bought three new Whirlpool kitchen appliance back in 2012. The refrigerator has needed a drain pan replacement, and two air diffuser replacements. Of course, both air diffuser issues occurred just outside the one year warranty. Then the range oven has required two spark modulator replacements – again just outside the one year warranty. Whirlpool’s solution: buy another 1 year warranty to get it fixed; or buy a new Whirlpool appliance at a discounted price.

Please do yourself a favor and stay away from both Whirlpool and this unit. I purchased it from a local dealership and paid $881.00 which included tax and delivery cost. In less than 2 years, it broke. Whirlpool does not offer a warranty on the unit. After having a Whirlpool repair person come out for a cost of $75.00, I was informed that the parts to replace would cost $800.00 not counting additional labor cost which was TBD. I contacted Whirlpool and went from Agent (Phylicia) to supervisor (Ashley) to Manager (Carol **). The best offer I was given was to buy the parts at a discount of $400.00 which did not include tax, delivery or labor. So it would have run approx. $550.00 to over $600.00 to fix a $771.00 washer.My next letter is to Jeff Fettig (553 Benson Rd, Benton Harbor, MI 49022/ CIO of Whirlpool) to let him know how impressed I am with his product and customer service support. The next Whirlpool item I buy will be never. Take this as a word of warning to go Maytag or any other vendor because Whirlpool will not support you once the sale has been completed. Good Luck.

Just plain terrible. Purchased Whirlpool Gold Seris Dishwasher Model w10698637a in June and now its been 3 attempts so far to fix a brand new dishwasher that does not clean. So far I have been asked... have you been heating the water before you start the cycle?, my favorite... Is this a whirlpool dishwasher. So I find out today that it will take another visit from a company that hasnt been able to fix it, plus a call to the tech line to make sure they havent missed anything. Heres what Ive missed, a dishwasher that cleans.