Our son-in-law bought us this Range. Before it was even a few months old the oven handle melted off, we called Whirlpool they sent a repairman to fix it. Now it is three years old, the same exact problem with the broiler handle. There should be a recall on this part, why in the world would a manufacturer use plastic for handles to begin with. Yes I can replace the part myself for $37.57 plus all other added fees but its not right nor fair when its a faulty part to begin with. My one and only new stove is actually a pain.

My husband purchases Whirlpool washer years ago. Started acting up after 18 months. Wont spin, stays locked, clothes are soaking wet. Used troubleshooting website. Spent over $200.00 in repairs... including new board. Still doesnt work properly. Whirlpool customer service recommended buying a extended contract for over $300.00. I could have bought a $900.00 Maytag by now. Total disgusted with machine and customer service. Will never buy Whirlpool again and have told everyone by word of mouth and on facebook about this situation. DO NOT BUY WHIRLPOOL!

I bought this Whirlpool Duet Sport washer and dryer, and I have had to constantly bleach out because our laundry smells like mold. I found out that Tide sells a special cleanser for this washer so I have been using that for the past two years. It did not really help. Well, today I accidentally put laundry soap in the wrong dispenser, so I took the dispenser out and was horrified to find mold that was all in the back where the fluid is dispensed, I mean way back in there. I have been suffering with sinus problems, and swelling in my eyes and face. I even went to the doctor, but no one has figured out why. I now know it is the mold from my washer making me sick. Well, my son and daughter-in-law were staying with me, and commented on how bad it was when they used my towels. I am stuck with a $1,600 washer and dryer that is making my family sick.

Aqualift is a Joke. We recently remodeled our kitchen and purchased a new Whirlpool range model #WFE710HOAE. It came with a feature called Aqualift Technology to clean the oven. The button you push to start it says Aqualift Self-Cleaning. I followed the simple directions and when it was finished I was surprised to find that nothing was clean. I tried it again with the same results. I had to then clean some of it with the enclosed scrubbing pad. You cannot use any cleaners except one that they also send a small sample of. In short, it was like the old days cleaning my mothers oven with a scrub pad and a lot of elbow grease. I spent 30 minutes getting it somewhat clean. I am so disappointed and mad that Whirlpool can just blatantly mislead consumers this way. No one wants to buy an expensive product such as this and have to clean it by hand. You get as good a result if you do not even use Aqualift. My last range lasted 20 years and all you had to do was take a wet cloth and wipe out the residue. Whirlpool is at best incompetent and at worse criminal and purposely misleading with this and other similar models and should recall or be forced to recall and replace these with a working technology. I am surprised that the Federal Government has not stepped in. I would be very supportive and would participate in a class action lawsuit on this matter. As I stated in the beginning, this product is a joke.

My gas hot water heater failed. The pilot went out and could not be relit. The Whirlpool water heater has a 12 year warranty and we are in year 5. Sears said they could not send anyone to repair it because there was no service in our area. We live 30 minutes from Dallas/Ft. Worth, Texas. They offered to replace it even though I had a plumber on standby, ready to replace it. They said they could not let me do that if they had one in stock. After waiting a week for the delivery, they called at 4:45 pm to claim that the delivery truck would not start. They would not put it on another truck or help in any way. Then they said it would be another week before they could deliver it. All this time we are going without hot water, trying to cook, clean, take baths, do laundry etc. They had no sympathy and refused to provide compensation so I could proceed with installing a new water heater. I could have done this if I knew a check was in the mail but they refused to allow me to do this. This happened to me at another big box store years ago and they sent a check immediately. The customer support in the hot water heater dept at Sears was terrible. If they cant send someone to repair and they cant provide a replacement within a few days, it is only reasonable to offer payment so that the customer and move forward with repairs. I will never buy another appliance from Sears after this nightmare. On December 4th Im supposed to get the delayed hot water heater but if the truck doesnt start, who knows how long I will have to wait. I am reasonable and flexible but lack of hot water is something a customer should not have to wait two weeks to get resolved.

I purchased (from Lowes) a Whirlpool water heater in 2010 unaware of the recall and problems a lot of customers were experiencing. I have changed (6) thermocouples the most recent yesterday 2-10-2014. The heater still does not work. Is there any compensation I can receive at this date. If Lowes were aware of the problems with the heaters, how can they still in honest sell these water heaters to the public.

Bought a Whirlpool French door refrigerator in March 2014 and have had to have it serviced 4 times now - all for the same issue. We get frost in the refrigerator (not the freezer, the refrigerator). The same parts keep being replaced but they are all defective. This last time the service tech said he contacted Whirlpool and they had a redesigned part that should take care of it. Within 3 days of the new part being installed the frost is back. The other issue is the loud noise of the compressor. We have had multiple Whirlpool products through the years, but this is the last.

First of all, I did not want to give a rating of one. Your system forced me to. They do not even rate one star.In summary of the below, I did not fail to communicate from the moment we received our appliance and Whirlpool in short intentionally wasted time to let the warranty run out to avoid replacing a lemon of a dryer. Please read details below.We bought our new dryer (model WED9400SZ) on 10/24/10 with a one year service & parts warranty from Appliance Smart in Apple Valley, MN. In March 2010, we called in to Whirlpool customer service to relay our issues & to arrange for service & repair after a few months of noticing holes in our clothing (at first thinking it was the new Whirlpool washer making the holes).Although we purchased the unit in late October, we didnt use it for the first time until late November (1 month later) as we just bought our home & took four weeks to paint the entire home before moving in. Then on December 29, 2010, we left for a three week vacation to Mexico & again hadnt used the dryer during that time. Returning home, we started to use the new washer & dryer (in late January 2011) but had thought it was perhaps the washer making the holes & it took us until to March for Whirlpools preferred service repair providers to determine that the holes were coming from the dryer. I do not have a reference number to refer to for the complaints to Whirlpool as I was not provided one.They only always asked for our delivery address which is: xxxxx ****, Lakeville, MN.The issue of the dryer making noticeable holes in our clothing and in one instance chopped a sock completely in half (both pieces found within the dryer drum not stuck behind the drum or sucked into another area of the dryer) has been consistently ongoing and to date has not been fixed. On several occasions, I expressed my concern to Whirlpool customer service as well as to managers (because the case had been elevated to where they had managers and review boards looking at the problem more closely) as we were getting closer and closer to the warranty expiration and the dryer had not been fixed. Routinely, I was told that regardless of the warranty expiring, if its the same issue that persists and had not been resolved while within the warranty date, they would continue to honor the warranty by continuing to try to fix the problem or replace the unit at no additional cost to me if necessary.Whirlpool had escalated this repair issue (multiple times) to their review board and determined that the dryer was indeed repairable and continued to send out Twin City Appliance to repair it. Finally, just 23 days out of warranty, Whirlpool deemed the dryer should be replaced, but at the cost of a new machine $370 to us (which they somehow prorated to get that figure). We paid $399.98 plus tax for our supposedly new dryer so clearly this is an unexcitable resolution. In speaking to Rhonda this morning, she further prorated the new dryer replacement cost to $260 to include installation and another one year warranty and gave us until December 21, 2011 to take advantage of.This product never worked from day one (a lemon) and has caused roughly $400 in damage to our clothing (all photographed for proof). This has further resulted in me missing work to let in repairmen & and taking great amount of time to lay out out wet clothing around our house to air dry (again, all photographed. ) This has caused extreme stress for me in spending hours and hours on the phone with Whirlpool and repair people (cell phone records of dates & conversation length as proof). I have also developed great anxiety attacks in using our dryer, scared at the outcome of which of our clothing will be ruined. After having two different service repair companies (A&E Factory Service and Twin City Appliance, both in MN) at Whirlpools insistence come to our home on more than 10 occasions within the year warranty to determine the cause & try and repair the faulty machine, this proposed resolution by Whirlpool is absolutely unacceptable. It is important to me as a consumer the this issue is formally filed with a reputable institution (BBB). I feel we have no choice at this point but to contact our lawyer and take this issue up in the courts. Resolution proposed:I am seeking a replacement of our dryer at the equivalent or greater value than the model we purchased and a letter of apology from the CEO or equivalent position in their corporation as I want to know that this poor level of customer service provided by their company was indeed brought to their attention. I am also asking for $400 to replace our damaged clothing. When this goes to court if not resolved via the BBB, I will ask for pain and suffering damages as well.This has been an unbearable chapter for our family this year, one that has weighed heavy on us and caused great stress, anxiety and loss of money and time. I am in shock that a worldwide corporation with the longevity and commercial history and quality service that Whirlpool was known for cannot admit that this lemon we purchased is a (most likely) rare instance and step up to the plate and demonstrate integrity and show value for their customers by doing the right thing. Time after time their customer service reps promised I had nothing to worry about and that if the machine could not be fixed even if it fell out of warranty, they would take care of the replacement of fixing it at no additional cost to me.

The refrigerator I have is 3 years old and the service tech will be at my house on Thursday to put the third comp. in it. I have lost all my food 2 times. Times are hard. I would like to talk to a person not a machine.

Avoid Whirlpool at all cost. I have had the GSS series, which was horrible. It was declared unfixable by service after 2 weeks of ownership. It was replaced with a similar WP model WS series and was told it was basically identical to the GSS series except for some cosmetic differences (They do look identical and yes, it’s just as horrible as the GSS.). The first one was defective from day 1. It was replaced and assured the next one would be thoroughly checked out prior to delivery. Obviously, nobody did this (was still in box and never opened). The fridge arrived and had the same exact defects as the previous units. Service literally said these were junk and they had nothing but issues with them that they simply cannot fix, and issues Whirlpool is obviously aware of but will not admit to, nor back up their products. Service literally told me to avoid WP at all cost or I will have nothing but non-stop issues and non-stop service calls and the fridge will still not be fixed. I purchased the extended 5 year warranty that clearly states that the fridge will be fixed or replaced if deemed non-repairable. Mine was! Yet, neither Whirlpool nor the retailer will do anything. I was literally told Take it to the dump and go buy a new fridge by both Whirlpool and the retailer. My purchase was less than a year ago. The 3rd fridge has only been here 3 months. They took my $1,500. They took my money for the extended warranty. It has been declared non-repairable, yet Whirlpool’s and the retailer’s response is Too bad, we are keeping your money, not honoring the warranty. We don’t care if it’s non-repairable. Take it to the dump and buy a new one.This is new! The money it cost, the money for extended warranty, the money for lost food, the money for lost wages due to having to be here for repeated service calls, the huge amount of time spent using hair dryers and everything else under the sun (this fridge must be baby sat and monitored pretty much 24/7 due to more issues than I can list). The fact this fridge has taken over my life, with freezer and fridge unusable (totally unusable, it has taken over my life, but I still can’t use it and spend a fortune getting take-out food) is just shocking, but more shocking is the fact neither WP or the retailer (the blue one that starts with an L, ends with an S and competes with HD the orange store) will stand behind the product or the warranty and instead is telling me to flush multi thousands of dollars down the drain and take my new, with extended warranty, to the dump and buy a new one. Calls to both companies only led to more wasted time and frustration.I don’t even see how this can be legal. They happily took my money. They fully explained how I needed the extended warranty in case something like this happens and assured me the extended warranty would protect me in case something goes wrong for 5 full years. They will replace it with a new one if un-repairable. Yet in less than a year, Ive gotten 3 defective ones with the last one only 3 months old with the first service call made on the day after delivery, but I’m supposed to throw all this money down the drain, take my new fully warranted fridge to the dump and buy a new one?!Shocking and not something I can afford to do. If I could afford it, I would get this thing out of my house in a heartbeat and buy something else, but I’m not made of money so this is not an option. Not sure what I can do other than to warn others to avoid Whirlpool and avoid the retailer (L---s). I’m just in shock and to say I’m upset would not even come close to describing my utter disappointment and frustration with both companies and this whole ordeal (never ending nightmare is more appropriate).

Cabrio Top Load Washer model WTW6800WW1 - Although we were very happy with the vendor where this was purchased and happy with the majority of the washer function; there is a problem with the cabinet & lid connectors rusting. Specifically, the lid connector on the left side totally rusted out, and also around the bleach cup, rust. There are also rust spots where the seam of the top section of the washer meets the bottom part. The washer was purchased in 2009. We have had it serviced in the past, prob 5 years ago, it needed a new motor and the rust was beginning to show then, while under warranty. I recently called Whirlpool and the associate told me that she had never received a call with regard to this type of problem. She did give me names and phone numbers of appliance repair in my area. I find it odd that Whirlpool would not make their associates aware of issues like this. I searched online and saw more than a few complaints about rust. So on it goes, no recourse, and as I read about the problem from others reporting this; it was mentioned that the vapors from the bleach cup etc, contribute to the rust. Additionally, even if it was under warranty, I was told that this is considered cosmetic and it would not be covered. Until... and I can only suppose, that until the lid possibly falls off while lifting, the cosmetic ruling may then turn into a function problem. Now there is also a squeaking sound, so off to call the appliance repair, check the cost and next time... buyer beware. I guess a lesson in science as well, hopefully this design flaw will be corrected for the next models in process.

We had the unfortunate experience of purchasing a Whirlpool product from Lowes. During Memorial Day weekend we came home to a freezer full of defrosted meat. After having to throw away 1/3 of a steer that we purchased from a local 4-H students project due to the temperature of the meat and not knowing how long it had been at that temperature. I called Lowes and they said there was nothing they could do for me since the freezer was over 1 month old. It was right at 2 months. (Purchase date - failure date). They advised me to call Whirlpool directly and gave me a number to the warranty technician. The warranty technician came and immediately found the problem. The defrosting connector was not plugged in when it was manufactured. Clearly a manufacturer issue. I called Whirlpool to find out how much of my over $1500 of meat they would cover. They told me they would not cover any of the loss. Then they offered me a 1 year extended warranty for free for my Inconvenience. What a slap in the face. Why would I need a warranty or even a freezer for that matter since I no longer have anything to put in it. Needless to say I will no longer purchase any products from Lowes or Whirlpool.

Whirlpool Cabrio washer - I had all the same problems as all the 900 others on this site. After 7 months, it died. The factory repairman told me it needed a new transmission and motor. I returned it to Costco for a full refund and did a lot of research and bought a Speed Queen. It has no computer. It’s just an old-school washer that cleans, and best of all, it’s made in the USA with a 10-year warranty.

We purchased a whirlpool gas dryer 30 years ago this past February. Its still going strong with 30 years of continuous use!! The only service ever required was a belt change I did myself 18 years ago. Not too bad whirlpool!!

My Whirlpool refrigerator, a side by side refrigerator, doesnt stay cold. Now it is 60 inside and my ice is melting but temp says it is 40 in freezer. It is only little over a year old and warranty is no longer good. Hard to believe it didnt last any longer. I paid an expensive price for it. Now I have to have a repair man come and fix it.

I purchased the Whirlpool washer with the expectation of having at least clean clothes. In fairness, I do wash some pet items but they are done separately. My clothes at time come out dry in spots because theyve not been touched with water. Forget the balancing issue. What I will have to do is wash, rinse, and repeat. This will be my life until I can get a new washer. Never again Whirlpool.

The machine works well but it is extremely noisy. Large loads need to be washed twice otherwise they seem to not be washed. This machine washes small loads better. Given an option next time I will buy a front loader.

I have a Whirlpool stove. Theres nothing but problems with the oven sensor. This is the 3rd time we have to replace it. It had problems ever since I bought and thats been 11 years ago. My Magic Chef lasted 13 years with no problems. I have a Whirlpool microwave that had a recall on it. Never buy Whirlpool!

Purchased a Whirlpool Electric Range August 2015. Purchased it because it looked pretty and the Aqua Lift Cleaning feature sounded too good to be true. As it turned out it WAS too good to be true! I have just read a # of reviews about this range and I agree with all complaints. Does anyone like this range? The AquaLift cleaning technology is a joke! The baking temperature fluctuates & I could not figure out how to improve on that (for the longest time I thought it was just me not being able to figure out my new oven). The most serious concern however, happened a couple of weeks ago when I turned on the oven & immediately the oven started to smoke and an electrical smell permeated throughout the house. Had I started the oven and immediately left the house our house would no doubt have been destroyed by an explosion/fire.Phoned Whirlpool & because the problem was so serious they had a serviceman at our door within 2 days (yes I am being sarcastic, it did take 2 days). At no time did the call centre express any concern nor did they advise me to unplug the range and to make sure I did not use it. Obviously, I would not use it but shouldnt that be something they advise as part of the checklist talking points.Serviceman arrives 2 days later & advises us that the parts alone would cost $650.00 & oh yes the labour costs to install the parts would be charged by the minute. I didnt even ask him how much per minute because only an idiot would repair this piece of junk!! The power cord to the range had basically melted right through; you could scrape the char right off the cord. The computer part of the range was shot and had a strong electrical smell to it. The serviceman basically said that I shouldnt shoot the messenger and charged us 93.45 to tell us that it was going to be a very costly repair.I disliked this range almost immediately and was looking forward to the day when I would have an excuse to purchase another electrical range. I did not think I would be shopping for another range within 1 1/2 years from the time I purchased this piece of crap!!! Nor did I think that there would be a possibility that this appliance could potentially be hazardous to my family and home. How long is Whirlpool going to ignore all these customer complaints? This range should be recalled! It not only is selling features such as the Aqua Lift technology that do not work properly, it is selling a potential fire hazard.I will never again purchase any appliance that is made by Whirlpool. Whirlpool makes a lot of appliances and uses names such as Maytag, Amana. KitchenAid, etc. I have purchased another range and this one is made by Frigidaire (no connection whatsoever to Whirlpool). I dont know what my experience will be with my new Frigidaire Range but so far I am loving it! Hopefully, my new appliance will not nearly burn my house down. Whirlpool: Step up to the plate & take responsibility for the defective electrical range you are selling before there is serious harm to persons or property! THIS ELECTRIC RANGE NEEDS TO BE RECALLED - MODEL # YWFE715HDEHD.

Dont buy. Purchased over the range microwave. Service order less than a week after install. Heats unevenly. Burns center of bacon consistently without fully cooking ends. Popcorn pops half the kernels yet Whirlpool says nothing wrong with product. Well within 1 year warranty but had to pay for service call cause Whirlpool determined microwave was operating as manufactured. Laughable! This company does not stand behind their product or their customers. Never again will I purchase a Whirlpool product.

Purchased my Whirlpool WRF989SDAH00 White Ice fridge late September of 2014, received the fridge Early October, todays date is Dec 17, 2015. The freezer is not freezing food properly the last couple of days, all food is unfrozen in the freezer. Have lowered the temp settings has not helped, the fridge section is temperately fine. There is a noise coming from the fridge that sounds like a noisy fan or motor. Phoned Whirlpool Canada, they said they could send someone out. They will charge $100 for call out and over $20/15 min after. I asked whod theyd be calling to service. Said that Id try unplugging the fridge for a couple of days and seeing if that helps, and that Ill call the refrigeration company myself if I need them. Not satisfied with their short term warranties. Especially on such expensive products.

Whirlpool’s WFG505M0BS is a reliable gas range. It doesn’t have a lot of bells and whistles (no self-cleaning mode or convection oven), but it’s also not priced as such. If you’re looking for an appliance that’s sleek, smartly designed, and quick to heat up, it won’t disappoint.

Electric hot water heater model E40H6-45-100 - Purchased at Lowes. Husband installed, tank filled, no hot water coming through house lines. Called support center several times after trying each recommendation that did not work. They kept saying it was a plumbing problem. My husband is very smart when it comes to electrical and plumbing. He has done numerous repairs to our homes over the last 30 years we have been married. He knows what he is talking about and told the support tech that he believed it was a faulty water heater. She immediately said the units are all tested before they leave the factory. The final step was to remove the nipple that the hot water flows through out of the tank and remove the two black bellows. Now my husband can see directly through the piece but also decides to put his finger through the the open whole on the top of the tank and cannot get his finger through - it is blocked. He gets a flashlight and a screw driver. Puts the screw driver through a thin plate that was blocking where the water should be coming through. He can now actually see the water in the tank. This was the whole problem! So they could not have tested this tank. They did give us a ref number to take parts back to store to replace parts we already bought and cannot use. Its the time and energy on whats suppose to be an easy job that counts. Will not recommend Whirlpool products to anyone and probably will not purchase any in the future. Ours was not as bad as most of the other reviews I read but wanted to advise others who may think about what brand to purchase.

Very pleased with my Whirlpool dishwasher. It is not the top of the line but does a great job of cleaning my dishes and is very quiet when running. Whirlpool appliances have been very good to me.

I was pleased with the look and performance on my dishwasher. It did sometimes leave some food particles, but, overall it did a good job. I really dont remember the model since it has been a few years since I had it.

I purchased the fridge 2nd hand in 2013. It was 10 years old at the time. It is still going strong & I purchased it because it has a frost-free freezer that never needs de-frosting and I love the features & size - its the PERFECT FRIDGE. What I look for in a fridge is its colour - I like metal, steel grey colour. I go for reputation & quality. Frost free is the biggest factor that determines my purchases, long-term (10-year min.) warranty & guarantee, size.

A Whirlpool hot water heater in an apartment I own would not stay lit. A plumber came to service and told me I needed a part from Whirlpool and that no one in town carried them. I called Whirlpool and after providing all information about the unit, she informed me that she would not send me the part because the serial number was not registered in my name. I explained to her that I purchased the building and did not install the water heater that a prior owner had installed it. All I wanted was a repair part. The Whirlpool rep refused to sell me a part unless I could provide a bill of sale where I purchased the tank. The part cost $41 which I was more than happy to pay for regardless of any warranty coverage. I have an obligation to provide services to my tenants. Being unable to repair the tank for a problem which appears to be commonplace for this brand, I had to replace with a new tank at a cost of $1380.00.

I bought a Whirlpool front load washer, model wfw5620hw, July 19 2019. It worked for 5 months and quit working properly. I have been trying to get whirlpool to fix this piece of junk and have gotten nowhere. When I try to call them there is a 40 to 70 minute waiting time then I got transferred to another department for another 60 wait. This has happened several times in the last two months. I have never been treated so badly by any company in my life. I bought this machine from Menards and they just refer me to whirlpool so they are no help. I have two other commercial coin operated whirlpool machines and they have been great but this model is junk. Other people are having the same problem with it as I am having.

I purchased a Whirlpool upright freezer from Sears 17 months ago and it stopped working. I find the warranty is only 12 months. I contacted Whirlpool and they left a message on my answering machine that they would not be allocating any funds for the repair of this 17 month old freezer. I spent in excess of $600.00 and I am highly disappointed. I would never buy another Whirlpool anything.

I purchased a new park model house with Whirlpool appliances. The fridge door is crooked in 2 directions. It is only adjustable in 1 directions. Top to bottom. After 5 months of trying to deal with whirlpool and being told my warranty is void because of adjusting the door according to their manual. They also tell me that warranty will not cover factory flaws which the crooked door obviously is. Whirlpool will never darken my door again except on the way out. Whirlpool sucks!

I purchased a Whirlpool classic range model number rf263LXTS0 on January 2010. We had some hang-ups on the kitchen renovation and were not able to install the appliances until May of 2011.I used the cooktop that evening and was very pleased. I then went to use the oven 2 weeks later and it did not heat up. I asked the contractor to check things out (maybe it was something minor that he could fix). He checked the things that he installed and everything on his end was working fine, so he told me to call Whirlpool.A service technician came out and, within 10 minutes, said that the oven controls were defective.I paid $450.00 for the oven originally. The service technician charged me $136.74 for 10 minutes to tell me that the oven control needed to be replaced (that is the major part of the oven) and that it would cost me $318.41 to replace the part.I called Whirlpool and explained my circumstance and Paula, the supervisor from Tennessee, said that there was nothing she could do. I told her that even if I installed the oven back in January of 2010, the major part of the oven should last more than 1 and 1/2 years.What terrible craftsmanship and crappy customer service. It is sad that customer service cant stand by their product and Whirlpool has to rely on making their money on repairing defectives products. I now have to go out and buy a new oven. I also buy a lot of appliances in my business and I will never buy a Whirlpool again.

Whirlpool microwave 1163XVS - I purchased a new home and a Whirlpool microwave in May 2010. The microwave has all of a sudden stopped heating! Turns on, spins, counts down, lights up, etc., but will not heat. Found this site by trying on my own to detect a possible reason and Im shocked to see these many complaints of the exact problem. Unbelievable, should be class action suit maybe for continuing to take money from consumers for defective product that Whirlpool knows about and appears to not take responsibility. Ive read enough, not even going to call for repair. Im buying another brand and spending more wisely this time. Thanks for the heads up. Shame on Whirlpool.

We have all Whirlpool Appliances throughout our entire house. Our refrigerator fan went out and we had someone come out to look at it. We called to get a parts concession as we were a few months out of warranty. We didnt ask for 100% discount, but SOMETHING considering weve put so much money into our whirlpool appliances. They simply said, We can give you nothing. Long story short, we will not purchase whirlpool appliances ever again. Dont do it, they take your money and run!

I purchased a Whirlpool side by side refrigerator in Jan 2014. The first thing I noticed was the installers bought the appliance in without a box. The next thing I noticed was the door would not close unless you gave it a big push. While looking around at the hinges, I found 2 hairline cracks at the base of the refrigerator and 2 dents. I called Service and they sent a technician out. The technician told me they are going to want to epoxy this and you will see it. They asked did it get delivered in the box, I said no. I asked why, she said it should have been delivered in the container so you would know that it is new and not a rejected one from a customer. I called Whirlpool to voice my issue with having this epoxied. Kecia was the CSR...she said that is the normal repair for a crack. I told her I had a Kenmore refrigerator for 23 years and it was still functional when I bought this. I replaced it to get the energy savings. I told her I wanted the refrigerator replaced. I told her that the cracks tells a story about the quality of the appliance. I asked her what happens if these cracks expand after the year warranty expires. She said you can buy the extended warranty. I said but the existing warranty will not cover the cracks...what will the the extended warranty do? I asked if there were any recalls...she said no. I asked have there been similar complaints about cracks and dings (not that I thought she would answer yes). She said no unless someone had stepped on the base of it. I told her I lived alone and I definitely did not step on the base of the refrigerator. She got aggravated (almost to the point of being rude) and said Mam, no one said you stood on the base. I asked her repeatedly if there was someone else I could speak with. Her repeated answer was I am authorized to speak with you. She wouldnt let me to speak with anyone else. I am done with Whirlpool and stuck with this substandard refrigerator. Not happy at all in Va.

I purchased a Whirlpool 50 gallon gas hot water heater 3 years ago. I have 3 daughters all in school age. When my old one finally quit due to tank failure and out of warranty, I went to Lowes and bought a 6 year warranty hot water heater costing around $600. Now I figured you get what you pay for RIGHT! WRONG! So about 2 years ago the pilot light started to just go out on occasion, a bit of an inconvenience but there was no default code warning me of any other issues. So typically we just relight it. I called Whirlpool to get help with this issue, but they wanted me to pay for a technician to diagnose the problem. Um isnt that what the warranty is for? I said dont bother. Im not paying $150 for someone to tell me what I already know. Ill just keep relighting it myself. So finally the pilot light goes out for the 100th time but this time I go to reignite it and BOOM! It sounded like a twelve gauge shot gun going off in my face! Then it flutters flames into the chimney of the hot water heater. Scared the crap out of me at first. But it finally stopped and run fine. Well Im laying in bed a few nights later and woke up to a loud thumping noise, I go down stairs and it stops. The following day Im in the kitchen and THUMP THUMP THUMP BURP BURP BURP. Run over to the hot water heater closet and theres the flames shooting out of the gas valve into the hot water heater then BOOM! Its out! The valve unit finally took a crap I guess. I call Whirlpool again to get my warranty - this time it definitely needs to be replaced. So the guy tells me the parts are covered in the warranty but a technician needs to look at it first and the technician Ill have to pay.. Excuse me but what the ** did you just say? I have to pay for a technician to look at your failing part? No I dont think so! Just send me the part - Ill replace it myself. Im a millwright electrician by trade. I specialize in power plants and refineries. Im sure this little gas valve wont be a problem. I spoke with these idiots on a Friday and he said I could have it ground shipped for free and it should be here in 5-6 days or pay extra for quicker delivery. What the hell did he just say? I could pay extra for quicker delivery on Whirlpools faulty part? ** whirlpool should be saying Well have the part overnight to you.Now since it was a 3 day weekend theres no sense in me paying $40 to have it delivered 3 day because it still wouldnt arrive until close to the five day. So I just looked to see where my damn part is because it shouldve been here by now according to the guy on the phone. NOPE! Its set to be delivered in 5 more ** days. DONT BUY A WHIRLPOOL PRODUCT. THEY DO NOT PRACTICE ETHICS.

I have a kitchen collection of Whirlpool products, not even 2 1/2 years old. I have had nothing but issues. Microwave was completely rebuilt within few months, refrigerator and freezer multiple issues. Latest is the freezer stopped working, now my good is ruined!!! Wont always make ice in the icemaker. Already had to replace freezer door because it was warped and the seal didnt work and now my dishwasher isnt working!!! **!!! I waited 20 years for a new kitchen, finally got one and did extensive research thinking I was safe with whirlpool. I was wrong. So now what, what happens when the warranty runs out, Im screwed. Shame on you whirlpool for putting out crappy products and doing NOTHING to try and fix this!!

I had problems with the door closure on day 3 of my French Door Refrigerator Model # WRF560SEY. The flap on the left door that seals them fails to fold back if I open the right door first. Which didnt seem like a big deal until I tried to close them and have to remember to close the left door first or itll bang against the right door and Im afraid itll break that piece off then the refrigerator is worthless. The manufacturer drop shipped a new piece, after several attempts of adjusting the closure, and it still does not work. I have written Whirlpool and am told they have a new door on order but it will take 6-8 weeks, that was in March. Now when I contact Whirlpool no one ever returns my calls or emails. I have had the refrigerator only for 15 months and I have fought with either the store or Whirlpool since the third day of owning it. No one cares as long as the appliance is paid for. I will never buy another Whirlpool appliance.

I purchased my whirlpool washer on 01/24/2011 and I purchased a 5 yr extended warranty at the time of purchase. My washer broke down. I called the whirlpool co. After 5 mins getting through the phone prompts and another 30 mins on hold I finally spoke with a rep name Ashley who state that there was no account or record of my warranty. She connected me to another department where I spoke with Eva. I was advised that since the company that sold me the warranty was out of business whirlpool would set up an account for me if I faxed the information documenting my original purchase. I faxed the information, waited three days without a response. I called today went through the phone prompts and could not reach the reps I spoke with before. The reps today were not helpful and refused to even try to get me to the reps I spoke with before. I was advised that the previous reps provided inaccurate information.If an appliance comes with a one year warranty and a consumer purchases a 5 yr extended warranty should it be added to the 1 yr or is the first year included in the 5yrs? Wouldnt it only be a 4 yr extended warranty if that were the case? I am very disappointed in the lack of quality of my washer and misrepresentation that was communicated by whirlpool reps. At the very least they should answer the phone promptly and honor the commitment to repair products. This is the case number (**) I was provided the first time I called, but it is not recognized by the reps I spoke with the 2nd time. I was provided 866.368.6478 as a contact# and a fax#. I faxed my receipts to that number as instructed.

I purchased a rental home with a Whirlpool hot water heater. In the home inspection, it was deemed to be in good working order. The first day the tenant moved in, I received 3 service calls for no hot water. My contractor told me I needed to replace the start up assembly and it needed to be ordered from Whirlpool directly, as it is not available in stores. When I contacted Whirlpool Customer Service, the operator, Stacey, was rude and unhelpful. She told me that the warranty was void because I was not the original owner, even though it does not state that the warranty is not transferable. She also told me she could not help me order a replacement part without the item number.

I purchased a Whirlpool CABRIO H2Low top load washing machine approximately 12-15 months ago from Lowes in Columbus, GA. I have been very dissatisfied with it from the beginning. I contacted Lowes and discussed the machine and expressed my complaints. I realize that it has a sensor and fills the machine with the amount of water according to the weight of the clothes but have found that regardless of what cycle I place the machine in, it doesnt place over 2 inches of water in the machine. It does not clean the linens, under garments or any type clothes. In fact, it has ruined my designer clothes. It is impossible to get the wrinkles out with an iron. Im very disappointed in the service we have received with this washer.

What a POS. Havent even used the thing to cook a meal yet and already some chunk of metal fell out from the port at the top left inside the oven (behind the vent). It was clearly cheap pot metal. What else is this thing made out of?

I was gifted a washer and ventless dryer for my condo. It takes a little longer than a regular dryer but it works great. It fits perfectly in a closet.

We bought a gas hot water heater from Lowes on Dec. 31, 2010. In July 2011, there was no hot water. After much yelling and headaches, Whirlpool agreed to send out a technician to look at it, since I refuse to go in the attic and I will not work on gas appliances. After 7 days with no hot water, they replaced a valve that failed, they said, because our attic was too hot. The old unit never complained. Eight months later out, the unit went again (and we had an attic fan put in). This time, Whirlpool sent out a local plumber (and I paid for the call) though we had a warranty and extended plan with Lowes?! This time I was told no problem it was too windy and it blew out the pilot. Its funny we never noticed the attic being windy even during the hurricanes. Four to 5 months later, well, you guessed it but this time my husband just re-lit it. Then the next time, 5 months later, my brother-in-law did it. That was August to September 2012. See, this morning, there is no hot water. I had to fight with Lowes since we have the 5-year extended plan. I cannot get anyone to explain why it makes sense to them that a 2 1/2 year old hot water heater has to be re-lit every 4-6 months. Then I went online. Now I know why Lowes and Whirlpool are ignoring the issue. So, anyone know a good lawyer or what are they doing to get satisfaction?

Our recently purchased stove top is an average appliance. The surface is easily scratched just from paper towels when cleaning. Today for no apparent reason the igniters all started firing and continued for a good hour....I would definitely investigate other brands before purchasing again.

Please DO NOT purchase an appliance with Whirlpool. I have had my double oven WiFi for 7 months. It has worked great. They did a update on it and I have had an hour glass for 2 1/2 weeks but the crazy part was they sent me a part, had it expedited 2 day shipping on a Friday and I didn’t get till Thursday of the next week. Go figure. So they send a new part and guess what? It’s broken and my oven doesn’t work once again. The other part is they have to wait for the code on the error 3-5 days. One we are going on week 3 with no oven and at this point I call and tell them my husband can run to Lowe’s and take a control panel off a new stove and put it on or better yet something is wrong with this oven. I need another oven because at this point I’m extremely pissed. Please DO NOT buy any products with this company. They SUCK!!!! They should replace it and pay me for all the meals I have had to buy.

We recently purchased a new Whirlpool refrigerator and washer/dryer set from Home Depot. The truck for delivery was late and unable to pick up the refrigerator in time for scheduled delivery. Whirlpool contacted us to inform that it was now on back order for another week claiming there was nothing else they could do. Strike one. We paid for the installation and kit for the washer and dryer set. The tech who delivered them claimed the kit was not correct and that he could not install the dryer. We contacted Home Depot, Whirlpool, and had Home Depot call Whirlpool on our behalf with no resolution. They will not refund the installation even though they didn’t install anything.Whirlpool will not directly say whether or not they will send someone else out to actually install it this time. To top it off - I asked the Whirlpool rep which kit needs to be used and she told me whichever I want... for a gas hook up... whichever I want. This is ridiculous and Whirlpool has the worst customer service I have ever experienced. Side note - don’t waste time on the chat feature they provide. You will be directed back to the 800 number with 30 minute hold times. Horrible company!

Our water heater pilot light has started to randomly shut off leaving us with cold water to shower in on numerous occasions. We hired a local appliance company that we are familiar with to come out and look at it. The tech thought that replacing a part would fix it. It didnt (which I will take up with them). After doing what Whirlpool asked us to do it still is not working. I called them back to warranty the tank and the rep keeps repeating it is a limited warranty so basically I have to pay the service call and labor charges to look at, repair or replace which is going to cost nearly as much as it will to just buy a new one.

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

I purchased this microwave in September 2010. It was installed in a vacation home, so it has actually been used for less than one year. It has now stopped heating food for the fourth time. The previous problems miraculously fixed themselves after flipping the fuse for a few minutes. I guess I should have been suspicious at that point, but I figured maybe I had overheated something. But this time, the problem has not corrected itself. The Whirlpool representative that I spoke to, while very polite and personable, only scheduled a service call that will cost me $89.95 PLUS parts and labor. I asked her if other people had reported this same problem, since it had happened to me several times. She told me NO. I decided to do some research myself (yes, I know; I should have done this BEFORE I spent $578 on a worthless product) and found that many others have had the same problem, and that this is obviously a defect in the design of this unit. Unfortunately, I purchased the entire Whirlpool package because of a special rebate available at the time. Now, I am wondering if my other appliances will begin to break down in the near future. After reading about the experiences of others, I am calling to cancel the service visit. I will be removing the microwave from my kitchen and purchasing a new one. Whirlpool has lost a customer. I will NEVER purchase a Whirlpool product again.

I have hated this Cabrio washer and dryer set since the day they were delivered brand new by Best Buy a couple of years ago. The washer does not clean well, often does not spin dry, and leaves some clothes dry after a full wash cycle!!! I have to wash small loads on the deep water cycle to even have a chance at cleaning the clothes. The clothes are so dreadfully compacted and tangled that it takes great effort to birth them out of the washer, unfurl them, shake them, and put them into the next torture machine- the dryer. It is as if Whirlpool intended to build a machine to twist clothing so tight that it requires a bodybuilder to untangle the clothing. Then the items are so incredibly crumpled that ironing has found its way back into my already busy life. Ironing is a massive challenge to the degree of wrinkles in the clothing. The slanted tops are icing on the cake. Cant even pull the clothes out of the dryer to the top of it because they slide right off. Cool.

I purchased this heater in 2009. I have had so much problems with the pilot staying lit or the thermocouple. Had to have that changed, have to clean under heater monthly. I have called Whirlpool numerous times because the pilot light goes out. Now I have a problem with it staying lit. Whirlpool tells me I have to pay for service labor. They sent out a technician who broke the igniter and I am being told I have to pay labor cost to have this fixed. THEIR TECHNICIAN BROKE THE IGNITER BUT THEY WANT ME TO PAY THE LABOR COST TO FIX WHAT HE BROKE. I have had it with Whirlpool. This heater is a piece of garbage as far as I am concerned. I am tired of having no hot water.

In 2008 I bought a Whirlpool range from Lowes. About a year ago I began to notice an electrical smell when I would use the oven. I called the repairman in October and he had to replace wires that had melted. The first time using the oven blew a fuse. Repairman came back replaced everything for free and it has worked fine since October. 2 days ago the fuse blew again. When I flipped the breaker in order to use the cooktop there was an arc flash which blew a hole through the back of the panel on the stove where the cord is hooked to the stove and a hole burned in my wall. After reading Whirlpools fan mail I see that there are severe issues with the quality of Whirlpool products. It is a sad day when the names we have come to trust are more concerned with the bottom dollar than with customer satisfaction with their product.

Add us to the list of those whose Whirlpool Cabrio washer has failed. First, it was the infamous circuit board at a cost of $475 installed. Now, the tub bearing is apparently beginning to fail given the machines new propensity to roar like a freight train during the spin cycle. A letter to Whirlpool resulted the too bad ** letter that everyone else has gotten. This really should be a class action suit money-maker for some attorney. So now the question: Throw good money after bad hoping to get an additional couple of years out of it or bite the bullet and buy some reliable brand?Never again a Whirlpool, thats for sure. I pointed out to them that in the age of the internet, they wont go unpunished for this but theyre nothing if not shortsighted. An $800 machine requiring $475 worth of repairs and apparently soon to need another $500 worth of repairs. Whats wrong with this picture?

The washer has a convenient water level feature which enables conservation. The dryer also feature multiple heat/timing features, another conservation plus. Both are compact and easily loaded and unloaded. The multiple alerts at the ending of the dryer cycles are a convenience.

Whirlpool wrf560seyw00 refrigerator plastic tasting water - Purchased 22 months ago. Did not think a warranty was necessary. Even if I had a warranty, they say they wouldnt have paid on the claim. I called Whirlpool asking for a one time goodwill policy adjustment considering Ive outfitted my home in all new Maytag/Whirlpool appliances over the past 3 years. In a nutshell, their plastic water lines to the dispenser in my fridge are deteriorating. There are plastic floaters and a horrible plastic smell and taste. You cannot drink it. First, they blame the filter mixing with the chlorine from my city water (go ahead and laugh... because thats just nuts) and when I told them I removed the filter two weeks ago and there are floaters in the water, they said my water still was to blame. Heres a thought... Dont use cheap plastic lines when you sell someone an expensive appliance! Is it really that difficult to offer a quality product? This is a smaller three-door unit (French on top w/ bottom freezer). There is no water holding tank because its small and we have a copper supply line. My neighbors dont have trouble with theirs either. I may be female but Im not an idiot. Maytag/Whirlpool corporation has lost a loyal 20 plus year customer.

I bought a whirlpool washer because we thought it was the best. It does not clean our clothes especially my husbands jeans. They are on their third wash at this minute. I use Gain HE detergent. I bought clorox 2, I use spray & wash & I have even started using a little clorox but the red dirt still doesnt come out. I never had this problem with my old washer. If there is any help for me here please let me know. If this is supposed to be a water saver I dont see how I have saved any after washing jeans for the third time. If they are not clean this time, I guess he will wear them dirty.

Please contact me if a class action Lawsuit has been filed for I am one of those who spent close to 3,000.00 for a lemon and to get the runaround. I spent every penny I earned to buy a long lasting fridge (Whirlpool Gold Series) only to have a headache ever since I bought it. Only owning a year the freezer went out, yes I had to endure the loud noise, no ice. Then the thing would spoil my milk and ham making my stomach to be sick. The temp is 60•. The people that Whirlpool sends out are in cahoots. Told me my compressor is out and I just heard it kick on. We are currently using refrigerator we brought out of the travel trailer kitchen because this thing sucked out all my money.

Has multiple wash Cycles. Big enough to wash a comforter. Has a delay setting so I can set it 8 hours in advance. Easy to load, easy to add the wash ingredients. Its a top load so its easy to get everything in and out.

Model gmh61xvb1 was purchased about 2011 and has had to be fixed 5 times. Now, its down again. My GE microwave lasted 23 years. I thought Whirlpool was supposed to be the best. Boy was I wrong. This has been a real headache. I ordered an LG yesterday. I was in the market for a refrigerator but it will not be a Whirlpool. What has happened to your quality control?

Whirlpool 27 cu.ft french door bottom mount WrF989SDAH White - We took delivery of this ice making fridge mid-September from Sears Canada. 3 weeks later we have ice at the ceiling/wall seam at the back inside the fridge. Water collects along the rubber seal of the freezer drawer which we have to mop up. We said we were not going to use the water/ice maker and its not even hooked up. Water comes down through the water dispenser onto the panel which we also mop up. Moisture in fridge. Temp settings are as factory specified. Whirlpool authorized tech guy gave us the inside info. Hes seen so many design problems with this model and what Whirlpool do is order the tech guys to say to customers we can order the parts and fix it. Whirlpool keep discovering and modifying the problems but you are not allowed a refund off the bat because the tech guys authorized & sent out by Whirlpool are not allowed to give a report to the retailer or say its design defective. So the customer has shelled out money and has to have band-aids left, right and center. Went to Sears to ask for a refund. They refused because tech guy wont give a report to them (but what do we really know eh? Because the tech guy stood in my kitchen and gave a verbal report to Sears but nothing written). So Im in the hole for a crap product that is only a few weeks old and Whirlpool and Sears have got us over a barrel. The tech guy said he was going to challenge their tech line now because hes upset at how many of these band-aid fridges hes seeing now. I want a different brand and model and cant have it because Sears dont have it. In dire straits now.

Very unhappy with my top load washing machine. I use more water. Can wash fewer clothes and clothes do not come as clean as with my older Whirlpool. This machine needs a SERIOUS AGITATOR. Will not buy another Whirlpool.

In July 2012 I purchased refrig, ed2khaxvb (model #). By Oct. 2014, after numerous service calls to unplug ice blocking chute, an ENTIRE door was factory ordered and DELIVERED. Feb 2015, A&E service installed new door. Later that day, I opened the freezer door which had insufficient suction and ice is again sliding down the chute to the floor. The stress this has caused me (87 yrs old). Case #, phone and ref..nos. could fill a book. PLEEEZE HELP. What can I do???? Ty.

Whirlpool makes a quality product. My gas range is 25 years old and it still performs like new. I’ve never had to have it repaired and it is used daily. If and when the time comes that I need or want to replace it, I will not consider any other brand.

I purchased the Whirlpool touchscreen gas convection range and I do not recommend this product at all. The oven cannot operate without using the touchscreen to set the temperature and it has a mind of its own. Woke up in the middle of the night and the oven turned itself on to 550 broil. I called Whirlpool, they sent a tech out who replaced the touchscreen and the same problem is happening. Not engineered very well. The range would have been fine without the touchscreen, if only it had an old fashioned knob to set the temp. I do not recommend buying this appliance.

Something inside the machine broke causing it to tear up my clothes! I had it repaired once, now it is 4 months outside warranty and it is destroying my clothes again. Whirlpool will do nothing to help remedy my problem. They did offer to help repair it at a cost of $350. Not happy with my Whirlpool washer. Looking to replace my 16-month old washer.

Bought Whirlpool refrigerator (Model # WRF560SEHZ00) December 2018. After 2.5 years, the door hinge failed and could not be replaced. $1,000 for new door. Dont buy! Too bad there wasnt a 0 option for the rating.

Whirlpool Water Heater FG1F4040S3NOV - I had this water heater installed in 2005 by a professional plumber and every year since like clockwork, I have to replace the gas control valve/thermostat. Last year, Sears came and did the work and made their arrangements to have the part replaced. This year 2012, March 9 my gas control valve went again. The unit is not even a year old and broke again. Unfortunately, the six-year warranty is up on the hot water tank. I called Whirlpool two times. The first time, the guy told me that the warranty was up and hung up on me! The second time, the guy would not honor the replacing of a part that is not even a year old yet. The money I spent over the six years making repair on it, I could have bought a new one. This company is nothing but a bunch of **. Is there anything that I can do? I have paid to replace this five years in a row.

It started getting warm and wasnt getting any warmer. Model number ED2VHEXV001 22 cubic feet side by side. I read another review and it sounds just like mine, OMG. It better just need something, its less than three years old. I am not happy and I always bought Whirlpool, my first trouble with it.

My 4-year old water heater has upper/lower sensor issues for the fourth time this year. The rep was supposed to send replacement parts to arrive today (day four with no hot water), but the wrong ones were shipped. A different rep called and offered to exchange the unit for a new one. The expense to me will be $350-$450 for the plumber to uninstall my unit, take it to Lowes and bring the new one back to install. The plumber suggested I take my $450 and just buy a new non-Whirlpool unit. He knew immediately that I had a Whirlpool hot water heater because its the most common repaired vendor. Whirlpool should be covering this expense for re-installation of their inferior product. Poor customer service. Day 4 with no hot water during the holidays with no solution in sight short of me purchasing a new hot water heater. Whirlpool finally got the right parts to me and I paid a plumber $190 to install. One week to the day later, my pilot light will not stay lit. No change in ventilation since it has been installed. I will say I have been dealing with their rep Chris on the phone who is extremely nice and I feel sorry for him. But we all have the exact same issue which is not being resolved.

I had this washer (WTW7990XGO) 5 years and finally had to replace it. It started with the touchscreen. No matter how often it was calibrated it was very frustrating to get it to respond. It would start dinging and going thru all the cycles at random times. Then there was the error code for the door lock. The door lock wasnt the problem, the surround was slightly warped and the door wasnt catching. Warped Im sure from having to literally climb into the machine to retrieve the clothes! Then a few months later it was another error code - the machine wasnt draining fast enough. It didnt drain at all. We had to use a water hose to drain it. After the second time with that, I went and bought a new washer - different brand, dials - no touch screen, and it has an agitator. Unfortunately, I ran into other customers in the appliance department who were having the same issues from 2 other brands of electronic washers. We all went back to as old school as was available.

My whirlpool Duet Washer has been repaired twice in three years for more than half the cost of the original product. Now it faces another repair--not worth it!Shouldnt a major appliance last longer than three years? Whirlpool will do absolutely nothing.

I agree with all the other reviews listed here! How in the world is a washer to get clothes clean when there is no agitation? Or enough water to even cover the clothes? This is a complete waste of time, one cycle can take an hour or more, because the extra rinse cycle is necessary. And it takes 20 minutes to just sense the load. What a crock. And yes my clothes smell also. Please any recourse besides buying a new washer? Does Whirlpool stand by the product?

I bought a new Whirlpool refrigerator (model GX5SHDXV01) about 5 years ago. This company used to have a great reputation, but times have changed. At 2 years, the defroster went out and needed to be replaced. I thought at the time it was just one of those flukes, since Whirlpool makes such good products. But, here I am again with the defroster out at just over 5 years old. I contacted customer support and was told that they would not stand behind their product. Twice in 5 years is ridiculous! Poor marks for reliability.

The door handle is cracking on my Whirlpool microwave. This is a poor experience with Sears. My original door was smoked up from a kitchen fire. I replaced the door and handle in June. My boyfriend does all the cooking, so I did not notice the handle until November. It is cracking on the side. We contacted Sears, and they said it was past the warranty. This problem is due to a defective product. I have seen several similar complaints online.

Whirlpool Duet Steam Front Loading Washer Model #WFW9750WW01 - The washer is only 5 years old and sounds like the space shuttle landing while in the spin cycle. Cost to repair parts only will be $896.87. The bearings among other parts are shot. I will NEVER own another Whirlpool appliance under any circumstance. Angry is putting it lightly!!!

we bought a hotwater heater and it gets scalding hot set on the low setting, we had the gas valve replaced by a@e paid for by whirlpool. It still gets above 125 degrees,set on vacation with me using it all during the day.I have contacted them several times, they told me to let the hotwater run about 10 minutes everyday, or just turn the heater off and let it cool off. I bought a water heater to use not light the pilot everytime I need hot water.

I bought my topload washer 2 years ago along with a dryer. The past month, the washer started sounding like an airplane, ready to take off, whenever the spin cycle was on. Then, it started to not start at all on certain cycles or would start to pump water in and then stop suddenly. I had a repair man in today, and it was not good news. He told me that he sees this a lot, especially with the Whirlpool washers and it is costly. The bearings are shot and will cost close to $500 for parts (alone), not costing the price to have it repaired. So now, I have called Whirlpool. The people there are very friendly and sympathetic. But even though I went as high as the supervisor (the highest authority I could speak to), he told me my washer is not on the recall list! I asked what it took to get it on one. Basically, my complaint was filed and end of story. Well, not quite. The supervisor was kind enough to give me the address for the Head Office for Whirlpool Canada. So people, start writing into this address and bombard them with your frustration: Whirlpool Executive Office, 200-6750 Century Avenue, Mississippi, Ontario L5N 0B7. If you have spoken to Whirlpool, ask for your reference number pertaining to your case and include it in your letter along with your phone number. In the meantime, I will be writing a lengthy letter; and I also went out today and bought another washer! Yes, it was not a Whirlpool, and I will never have another Whirlpool appliance in my home. And I will steer anyone away from this brand name. Good luck to all and start writing!

Bought a Whirlpool dishwasher about 2 years ago. Used it once a day for one year. The bushings already need replacing (maybe $3 to make) and it’s $270 for the part or $280 for whole motor. Do the math. Not impressed.

Two years ago, we purchased a Whirlpool Cabrio Washing Machine from Sears. All of a sudden, it was making sounds in the spin cycle that sounded like a jet airplane taking off. It was terribly loud. We called repair technician, which cost $90, only to find out that the bearing is gone and its going to cost over $500 to fix it. This is absolutely ridiculous! We expected it to last several years, only to find out that we would have to spend almost as much as the washer originally cost in order to fix it. We paid $700 for this machine, two years ago, and I can say that Ive never been more disappointed with a product in my life. My previous washer lasted thirteen years, not to mention my dryer and stove fifteen years, with minimal repairs. I will never buy another Whirlpool appliance again. I have read some other complaints on this consumer affairs website, as well as other sites, regarding this same washer with the same problem on the bearing and cost to repair. If anything, I think Whirlpool should make good on this product and offer something regarding a recall or payment for repair in some form. As far as Im concerned, I will alert everyone I know about Whirlpool appliances and advise them not to purchase it. Now, I either have to pay over $500 to repair my washer or go buy another one. I do not even want this Whirlpool appliance in my house when I can get a washer for cheaper than the cost to repair it.

I have a front load Whirlpool Washer and it has leaked within 6 months of having it. The rubber piece was replaced and it still leaked. Whirlpool wont take responsibility for its product. I have to put towels down around the washer every time I use it because it leaks. I purchased this because it is more economical to use a front load but not when water is leaking from the washer.

The only thing cheaply made is the push latch on the dryer. Both are pricey for what you get, I thought, though they were the cheapest Lowes offered. We have had the pair for a little over a year. So far no real problems, though we really do not like the latch door. You have to slam the door to get it to close. To do it over we would probably have shopped a little longer and for the same money got a better deal.

While my oven was running the 3 hour self clean cycle, the glass on the inside of the door cracked. It was in the middle of the cycle so I tried to call whirlpool to see if I should hit cancel or if it would cool too quickly and make it worse or what to do. First person was young and stumbled with English in the service department. He couldnt answer my question, just schedule for me to pay for service to come out. After I got upset and said there must be someone to talk to, he sent me to parts who said she can only order me parts. All I wanted to know was was if flames were going to shoot from the oven or what! I told her that I needed to talk to someone who knew something about ovens and she asked if I was calling her stupid and hung up on me!

We purchased a WHIRLPOOL appliance 1.5 yrs ago. Approximately 7 months after purchase, the refrigerator began making a high pitch whining noise. We contacted WHIRLPOOL who sent out a mechanic who really appeared to not know much about the product. He made some sort of bogus repair and call himself fixing the problem. Well, a few months later, same problem... same noise. Now we are asking WHIRLPOOL to help and theyve done NOTHING. Now we are fighting between LOWES and WHIRLPOOL to fix our problem. We spent $2,000 on this appliance and I feel like we purchased a LEMON refrigerator. Did I mention the ICE MAKER seems to be the keen problem. I will NEVER purchase another WHIRLPOOL appliance. Im SO done!!!

The Whirlpool Gold Series we purchased, to replace the older refrigerator, has far exceeded our expectations. The French Door setup was exactly what my wife had talked about. The saleslady at Home Depot, where it was the least expensive by $283, was very well informed. We went through the specs, colors, types of finishes, etc and picked the perfect one for my wife's needs and wants. The model performs well fully loaded or almost empty. She told a few family members and they went out and bought the same model, or next model up, as we did. To wrap it all up, "Buy this. It performs as well as, if not better, than all the rest."

Mine came new with the home I purchased 3 years ago and so far I have had no problems at all. The only drawback is that if it is on, you can hardly tell it is running so if you forget you might interrupt the wash cycle unintentionally. It does an excellent job on dishes and the stainless steel front is easy to keep clean since there are no mechanical knobs or switches, you can just wipe it down and be done in less than a minute.

Whirlpool Gold refrigerator WRF989SDAH00. I purchased this French door refrigerator based on past experiences with Whirlpool and sad to say this is not the same quality product I have know Whirlpool for. After the warranty ran out, it died. The first service company I called identified the problem as a known (to Whirlpool) design flaw. They would not touch it and referred me to contact Whirlpool. I did and the company referred me to Dinos Appliance Factory Service (in Phoenix AZ). They came out and confirmed it was a design flaw. They replaced the evaporator and compressor and it lasted about 6 weeks.

I purchased a Whirlpool washing machine (model: AW01D8810 S silver color) and a Whirlpool refrigerator (model: WBM329 TI) together from United Arab Emirates for Dhs 1999/- & Dhs 1199 /- respectively on 28 Jan. 2011. I sent this machine to my hometown (India) in the same packing and I used the washing machine only for three months and found a complaint. I informed this to service center in Trivandrum, Kerala. Their team came to my home and told me that warranty cannot be given as I purchased machine overseas. They added that the PCB for the machine is having complaint and they dont have stock in India. Also, the machine is no longer available in the factory. The Whirlpool company completely stopped manufacturing the abovementioned model. Again, I came to UAE and contacted GEC group of companies for the PCB part. I got a quotation for PCB Dhs 425/- but the items is ex-stock with them. The machine cost only Dhs 1999/- and if I spend Dh425/- only for PCB, and the machine is with me for the parts since one and half years. I dont know what to do. If I spend another Dhs 600 + this PCB cost then Id rather go for another new branded washing machine. The model of machine is AWO1D8810S and serial no. is 12 nc 859247463000 003. Please advise what to do or if I can find the PCB in Kerala. What will be the cost? I am ready to pay the money for PCB but not for the above rates. Please advise, sir.

We live in Hawaii, so the price for our stacking closet size unit was exorbitant. It was over $1,000.00. It is small so the size of loads are small too. We bought one that is supposed to sense the load size and deliver the correct amount of water. It does NOT do this. Reviews online show complaints of this same nature. It does clean well but we have to do very small loads to get that.

The Whirlpool microwave stopped working 14 months after purchase. The technician, who was a complete moron, said that he couldn’t find the problem, but took 129 dollars in service fee, which was extortion. Their appliances are ** and so are the ramrods that they hire to service them.

I am so unhappy and frustrated with this washer by far worst washer I have ever had!! Doesn’t wash clothes clean. Sometimes I have to wash things 2-3 times and then they aren’t necessarily clean. For what I had for this pair I really got ripped off!!!

I just purchased a brand new refrigerator from Whirpool and after 2 weeks been delivered I started having a lot of issues. They sent a technician twice to get it FIX but Im still having the same problem. And they dont want to replace the unit. They want to keep sending technicians to make the same repairs. Its a NIGHTMARE!! Please do yourself a big favor and buy a different brand. I dont recommend!! By the way this appliances are made in MEXICO!!

My Duet Sport washer drum is damaged due to the poor quality of the bearings. I replaced the Whirlpool Duet Front Loader Washer Bearing & Seal Kit W10253866, W10253856 but because the bearings were damaged the drum is also damaged. When I opened the rear panel of the washer the bearings had literally come apart and bearings fell out. All of the floor and the oil/grease was everywhere. I replaced the bearings but it didnt matter because the drum is warped. Priced the drum and it is nearly $400.00 to replace the assembly. The cost of the drum assembly is about half the cost of a new washer. I will never buy another Whirlpool product again. Just a shame that the cost of a replacement drum is so high. What caused the bearings to just explode and damage the drum. What did I do to cause this? Absolutely nothing. I have since discovered that this is has happened to scores of people with this same washer.

This is a defect due to the removal of the dispenser heater being removed. The insulation is inadequate behind the ice/water dispenser (@ 3 feet from the bottom of the door.) Replaced the line, thawed it out multiple times, added extra line under the fridge in the coils to try and warm up the water in the line between the 90 degree elbow connector and the dispenser... no luck. Since all the manufacturers models are being assembled in Mexico, using the same designs, other models are have the same issue. GE is backing theirs with a replacement freezer door. Well see if Whirlpool backs theirs. This whirlpool Gold is @ 3 years old and the issue started around a year ago.

I spoke to Sue in Tennessee that refused to let me speak to a supervisor regarding replacing a light bulb in my microwave. Sue insists that I can do this, despite no instructions in the owner’s manual and warnings all over about electrocution if I open the panel. Sue refused to assist me and is sending out a repairman. I will never do business with this company again, and I am angry that Sue refuses to see a problem with me paying $75 to replace a light bulb in a nearly new microwave. She continued to give me incorrect instructions on how to replace the bulb, and the owner’s manual does not have instructions nor do they exist on the internet. The owners are not supposed to dismantle this model, but Sue at Whirlpool Customer (no) service told me that I have to pay. Seriously? For a less than two year old microwave? Never again. I think I will take this unit out and get a GE.

I too expected a whole lot more for the price I paid for Whirlpool WTW5000DW1 HE washer top load. Fuzz, grass, pet hair and food remain after washing. Had a repairman out to look at it. There is nothing wrong with it. He says they do not use much water to save money. Well, if I a have to wash everything at least twice am I saving money? Think. Will look into an old fashioned washboard next time. Frankly I think it is a scam. The HE Tide is more concentrated and my clothes do not come clean! Tried to get my money back from the company that sold it to me and I was told only if I were to buy the $900 Speed Queen. Someone’s making a lot of money from consumers who need washing machines.

I purchased this range/electric (ygfe461lvq0) two years ago. It worked fine, but once about a year ago, the oven overheated and the breaker had to be turned off to stop it. No error codes were displayed. Year two, the oven broiler element stays on regardless if using bake or broil. Oven will go into runaway mode and breaker or cancel button has to be pushed to stop it from over heating. This range is a fire hazard and should be recalled regardless of what age it is. I called Whirlpool at Sears which recommended a tech who arrived to tell me that the control board is shot and for a price of around $400.00, it could be replaced. What is up with that? I had to pay for the expensive tech, also for 15 minutes of work. Sears says that I should have taken the extended warranty plan for around $160. Do I have to pay for an extended plan to have my house burned down due to a defect in manufacturing from Whirlpool? This is disgusting that a company can get away with crap like this. How do you people sleep at night?

We bought all whirlpool appliances at our new home 4 months back. Our refrigerator has stopped working from the last month. We had 7 different service team people come in to check and they temporary resolve the issue (taking out a plastic piece from the top of the refrigerator, just re fixing the ice machine, or just walking out of our home doing nothing).Friday someone came and tried fixing it and took about 3 hours. The fridge completely Broke down after that in about 6 hours. Whirlpool customer care wants to send another technician in and want them to have them talk to their technician and maybe after that they can do something. This is the 8th time some technician will be coming home. And clearing these technicians curse whirlpool and dont call them. The customer team at whirlpool suck, there is no damn replacement or repair policy. All scheduling is after a week and whirlpool does not give a **. I really hope this company is sued for the emotional and mental stress and the harassment they cause to their customers. Very frustrated. Have no idea what to do.

I am very happy with this dishwasher. It is not a high end, rather middle of the road, but is very quiet, does a great job of cleaning my dishes and pots and pans.

Bought a new side-by-side in 7/2020 from Lowes in Keller, Texas. Salesman won me over with the buy American pitch claiming if the need ever arises for parts I would be far better off than with LG which orders their parts from South Korea. I bit, and bought, and now regret. The refrigerator dispenses water randomly and I must keep a glass under the dispenser all the time and empty it when it gets full. Under warranty they say! Well here it is September and after being on hold for an hour each time (6 times as of today) I attempt to get help they tell me that the part W11293378 is not available and will not be made until after this month? BEWARE this brand. This is a poorly ran company and buyers would be better served to look elsewhere.

Purchased on 04-26, professionally installed on 04-29 into a clean, large, well-ventilated area within the garage. Has turned itself off every day since then. Flashes code 10, screen is dirty... Pull the burner and the screen is clean. Called Whirlpool. They tell me to clean it again, so I do. This goes on for weeks... I can now pull the screen and clean it with my eyes closed. I get up a half hour early every morning to complete my water heater re-lighting procedure so my family can take a warm shower!!! Whirlpool gives me a phone number to a repair company. They tell me the repair person will have parts on the truck. I wait four days, guy comes out and says, You need a control valve.... did they send it to you? So I had to call Whirlpool back and order the valve... three more days... Very next day after repair, the thing shuts itself off again! I call Whirlpool and they try and push me off to the repair company, saying they are now responsible for the repair, but in the same sentence the tech says the heater needs a burner assembly. Okay, so you know it needs a burner assembly, but you ask me to contact the repair company to come out and fix it knowing they DO NOT have the parts on the truck? Only after I change my tone and raise my voice does she offer to send the part ahead of the repair appointment! In my opinion, Whirlpool has reached the top of a list shared by other mega companies like Bank of America and Time Warner Cable... Too bad the accolade is for the worst product and customer service. DO NOT BUY Whirlpool.