We have a new home with a Whirlpool gold refrigerator that has been fixed twice in 3 years for not cooling adequately (over 45 degrees), a dishwasher that the mother board has gone out twice with 3 different service calls (repairman recommended trashing and buying a new one), microwave that is rusted out on inside door below glass, and washer with horrid smell if you dont wash with bleach weekly and dryer whose sensor doesnt sense anymore after 2 service calls!!! I cannot believe the poor customer service and lack of responsibility the company has taken on these not inexpensive products!! Like others on this post they will not acknowledge problems and tell me I should have bought extended warranty. I am so angry - there should be some sort of law that allows recourse for such bad behavior!

I called and emailed Whirlpool because the water dispenser drips all over the front of the fridge and floor. They had the nerve to tell me to use a cup for the problem and there was nothing they could do. They were no help with this problem.

Purchased 12/15/14 > Two weeks. Freezer 1/2 working, no cooling refrigerator. Contacted whirlpool, a service tech was sent out, tech contacted factory for assistance. Factory service had limited information on new production model, replacement part availability unknown. 48 business hours to conduct research. Six days to figure out what part to order/replace. No further assistance will be provided by whirlpool.

I am sure this will be removed quickly... But my advice to my fellow consumers is do not purchase Whirlpool appliances. They do not stand behind their products and they are a nightmare to deal with. I purchased my range (Model WEE730H0D50) May 8, 2017 and from that day the oven never work (the board was out on a brand new product). They arranged a service tech to come out 3 times. Each time the service tech discovered the replace board was damaged. So I have not been able to use my oven since I bought it in May. 3 months later now the stove top stopped working. You would think after all these issues they would replace their product. But nope I have to wait 2 weeks to get this lemon serviced again... I have young children at home which makes things worse...

My Calypso washer is broken AGAIN. I have spent more in repairs than the machine cost originally. After more than a dozen emails to customer service they have still not answered me even once. Its obvious they put as much pride in their customer service as they put into the assembly of their products.

We purchased a brand new stainless steel refrigerator in 2013. Our 2 year refrigerator stopped producing ice and the freezer stopped working as well. We called Whirlpool customer service and they said they could not help due to 1 year manufacturer warranty only. We called another company (SoBellas) that charged us $85 to tell us that it is the seal system which should be covered up to 5 years by Whirlpool. The man showed me the Whirlpool refrigerator warranty on Google which states the sealed refrigeration parts are covered up to 5 years. There was no specific model numbers listed which gave me the impression this was a standard warranty for all Whirlpool refrigerators. I explained the situation to Whirlpool customer service including the 5 year warranty that is found on Google for everyone to see. I was told that our refrigerator model number did not qualify for that specific warranty. We ended up having to buy extended warranty for $350 on top of the $85 we already spent. This started July 24, we had to wait until August 10 for Whirlpools warranty company to see us. They checked it and said they had to order parts but he supposedly tweaked it to make our fridge run better.... It made it worse and it ended up completely breaking down. We had to buy ice chest and waited until Thursday August 27th for them to finally come back with parts and fix the refrigerator. I took time off from work once again due to our time slot being between 3 and 5 but the guy didnt even show up until 7:30. I could have worked my normal hours instead of taking more time off! The guy never once called to inform us that he was running late. We kept calling the company to make sure we werent forgotten. The guy told us that everything should be working within 20 hours or so, by Friday our freezer was still not working and no ice either, back to square one! I called Whirlpool customer service once again to explain the situation, nothing could be done. The next available time for them to come back out is September 17 for them to come look at our refrigerator. We have been stuck without ice and a freezer, buying food every other day waiting for our brand new, horrible Whirlpool refrigerator to be fixed. Will never ever buy Whirlpool brand again! Actually, we purchased all brand new Whirlpool appliances... Good luck to us!!!!!

Bought washer, it broke down after 1 year. Repair man could not fix for less than $500. Told him he could have it and fix it and sell it. He turned me down. This week went and bought new washer. Told store they could take my washer and he said No. He told me any Whirlpool washer made in the last 2 years break down and cost more to fix than a new one. That I found out to be true. He showed me plastic circuit board not meant to last. They ripped off a very nice senior citizen. Thanks to my son for going and getting me a new washer. Shame on you, Whirlpool.

Bought a Whirlpool standing freezer EV161NZTQ 10/8/2013. Been fine to a week ago and meat was soft, not frozen and veggies on door soft. Dont hear compressor cycling on and off anymore. Still under warranty so well see what repairman says. Things just dont last anymore. Last Frigidaire freezer lasted 10 years but they werent rated good by consumer reports.

Whirlpool Cabrio washing machine WTW8800YC0 - My washing machine that I purchased a little over 3 years ago apparently is a piece of junk. Ive noticed a smell in the past few months, even while using Affresh. Now, its making so much noise that we must close the laundry room door while the washer is on. I called customer service and they will sell me a new 1-year warranty for about $345.00. Customer service thinks it sounds like the motor or the gear box! After reading the reviews on this washer, its not worth it to repair. More trouble looms for us. Whirlpool doesnt stand behind the product and as many complaints as there are, the washer shouldnt even be sold anymore! Never buy Whirlpool!

I purchased a Whirlpool 4.3-cu ft top load washer with a stain steel basket, in March 2020. Machine is able accommodate comforters, automatic water level adjust to loads. Washer has an extra rinse and spin feature. Low noise when operating. I would purchase washer again.

The main control panel on my Whirlpool Cabrio Washing Machine broke twice in the second year of ownership. I bought this in 2006. The part was replaced in March 2007 and then again in October 2007. Now, it is broken again and Whirlpool says too bad, they will not replace it again and will cost us $275 to fix it. People have posted about this problem all over the internet. How can they not help their customers and recall this washer part?

Just about three years old our washing machine started making a horrible noise and soon after a horrible smell. Won’t complete spin and dry. The bearing inside the drum has failed. The pump is making an unusual noise. I see a lot of reviews about this product. I find it strange that it appears to have a good rating at all the advertisers but in reality it’s really a horrible machine. Shame on Whirlpool for our landfills, dumps and recycle bins with absolute garbage plastic and metal Has to be recycled. We have only disposable garbage for appliances.

I just purchased a brand new home. I have an electric wall oven with the microwave over the oven. They are both built into the wall. Can anyone tell me why a massive amount of steam is coming out. It is really bad it makes my microwave glass so bad I can see through it. It is also making my cabinets so wet I have to use a towel to dry them. Plus I got a steam burn. Can someone tell me if this is normal.

With the many selection to dry your clothes accordingly to your load, 9 times out of 10 all clothes are dry. Ive used every cycle there is too often so that I could get a better trusted value. Also it removes more lint than any other brand that I could think of.

Easter is in five days. Our dishwasher purchased in December 2014 is not working. It has been broken since December 2015. Repairmen have been here THREE times. We were told that our warranty only covers parts and repair. Our dishwasher does not wash dishes. We went for a more expensive model and it didnt last a year. Whirlpool, remember your commercial?

Updated on 03/15/2020: We bought this eight years ago to replace a 20-year-old Maytag that had finally developed a rust-related leak after serving us faithfully and needing only one almost trivial repair ($10 DIY lid switch replacement) over that period. I have replaced the water pump, the gear case, rotating seal (3 times), the lid switch striker (3 times), and the replacement gear case is making noises indicating incipient bearing failure. In its finite wisdom, Whirlpool decided to make the failure-prone main bearing irreplaceable, which means you have to replace the entire gear case, at a best-case cost of $120 and a worst-case cost of $300, plus labor, unless you do the work yourself, as I do. The secondary issue is mold and a musty odor. The most effective way to eliminate this is to pull the drum (non-trivial, requires a car jack, a 2x4, and a special spanner/wrench) and swab down the inside of the tub with disinfectant. (Been there ... done that three times over 8 years.)Original Review: I am in the process of replacing the bottom seal on my 6-year-old Whirlpool Cabrio (WTW5500XW2) washer. This will be the fourth major repair I have done on it. Fortunately, I can do the work myself and know how to find the best price on parts, but it is still discouraging that a lightly-used washer would have so many problems in such as short time. (It replaced a 20-year-old Maytag that finally rusted out.) Repairs to date: 1) replaced drain pump motor; 2) replaced lid switch; 3) removed basket twice to clean outer tub, due to mold and odors; 4) replaced suspension rods due to excessive spin vibration; 5) out of commission awaiting a new bottom seal. Total cost of parts (labor was on me) is well over $100.

Kitchen Aid is Whirlpool - Buyer Beware. 1.5 year old dishwasher Model #KUDS35FXSS8 lost power, repairman came and confirmed it to be the panel control and the part is back ordered 4 weeks out. Expected to come day before Thanksgiving, repairman cannot schedule until part arrives thus no guarantee date of fix. Found part online from AppliancePartsPro.com. They shipped it one day later - fixed dishwasher. Whirlpool will not stand behind part because it did not come from them. I have all the proof that it is a Whirlpool Certified Part from a Appliance Parts Pro. Appears Whirlpool would rather have a broken machine in a home rather than help the customer fix it.

I have always used Whirlpool products and have grown up with them. From washing machines to dishwashers. Not only is it made in the USA but its reliable. The only problem is space and it can do with more freezer space. Other than that its a great refrigerator.

Just bought 4 new whirlpool washers and dryers for my new four plex I am building for clients. Two of them leaked violently along the wall and downstairs. Did I see they were BRAND NEW. Total garbage. Now I have to pay for servicemen to come and fix it. NICE AND THANK YOU for your poor quality commitment. Now my clients are pissed off because they cant move in because whirlpool makes garbage material. So the extra cost it has cost me is totally unthinkable. Whirlpool, ask me if will buy from you again. Thanks for ruining everything due to your inconsiderate quality levels.

Purchased washer 8/2015. Washer quit working 12/2015. Would not drain or do anything. Repairman dispatched and came 3 business days later. (They dont work weekends.) Repairman looked at old receptacle cover and immediately stated, Problem with polarity of plug. No prior problems with plug running appliances. Plugged into it for over 8 years. When I advised him of that then he started troubleshooting circuit board. He cleaned out the machine and got it to work. (Still under warranty) 4 days from repair, and machine quits. Same problem. Wont drain and wont do anything. Call for service again on Weds. morning and given following Tues for service call. Online consumer reports complaints #ered at over 1,7000. Same machine, same problems. Call Whirlpool directly, given runaround. Talk to Whirlpool mgr. (Robert) complaint # **. He states, Have to wait for service. But calls Brandt Melb., FL to try to get sooner service. Brandt calls me stating they have ordered a lid lock and CCU board for machine and will be out Monday. How would they know to order these parts if it is not a constant issue? Im thinking class action suit for shoddy product... LOWES Indian Harbour Beach, FL. Transaction #**.

I have had a Whirlpool hot water tank now for about 7 years and all I have had out of it is trouble. It wasnt even a year old and I was putting a thermocouple in it a few months later I put another one in it. All I do is put thermocouples in it. I have saved the old ones. This heater is a piece of junk and I am the one whos paying the price for it. I just put a thermocouple in it on January 9, 2012 and I am putting another one in it on January 15, 2012. I have replaced all parts and it still does it. They are going to buy me a new one someday. I’m tired of this. This should not be happening. They are ripping people off. If the pilot light does not light, you have to replace the thermocouple in it.

I have had the same lid problem with our washer. New in 2010. The lid just broke in the same place for the 3rd time! Called Whirlpool customer service. Yes they can find my account. No, they dont have a record of this happening to this washer before. Even though I called them and got the lids through them two other times!!! But they will be happy to send me a new lid for $260!!! Also love the fact that they dont acknowledge the lid is a problem. Time to find a new washer that isnt Whirlpool!!

I bought a brand new Whirlpool washer and dryer set -Cabrio- $1700.00 in 2011. It is by far the worst washing machine I have ever purchased, and I am 60 years old!!! It is now three years old and has been repaired at least 4 times. Long story short... after hours & hours on the phone, along with many threats! (By the way I had to ask for a manager two times up the ladder for this to happen as they just kept repeating that it was out of warranty coverage). I also told them that I was going to have one of my company trucks deliver this machine to Sears lot, along with a paid person to inform every shopper of my plight with this washer and the lack of service from Sears and Whirlpool! Whirlpool finally agreed to pay for the parts but not the labor on this most current repair. (This time it is the transmission!! In the past it was the Hub, twice. The gear case twice and the belt a number of times). I am now going back to Sears to request (that might not be the correct word) Demand, that they take care of the service bill for this machine. In between repairs, I have dealt with ongoing cleaning quality problems. This machine does not get clothes clean. I always have to wash them twice. This machine is loud. This machine does not use enough water to even dissolve the soap. So much for energy saving measures when you have to wash twice and still see soap and crud in the tub. Worst, worst, ever washing machine in my life!! By the way, I have an 8 year old Maytag too that I have never had to repair. Moral of the story, buy Maytag, or at least do not buy a Cabrio!!!!

I purchased refrigerator in 2010 through Sears. The freezer door began collapsing (like the air was being sucked out) and Whirlpool sent a replacement. I should have known at that point - they had over 20 in stock instead of making it to order with a several week wait as the rep expected. I complained again (out of warranty for the refrigerator, but less than a year for the replacement door) and was given the too bad, so sad - next question routine. Now the freezer wont hold frozen food. If I turn up the dial, I end up with frozen lettuce, etc. So much for Whirlpool! Im not so much angry at this point as I am talky - at the grocery store to perfect strangers, at church, etc. Im disappointed that Consumers didnt respond - they still rate Whirlpool fairly high - makes me doubt Consumers, too.

I have recently installed a Whirlpool water heater and was thankfully home when I heard a pop sound and my water heater had exploded inside. The heating element also caught fire. I called customer service and was not satisfied with the response from their customer service team.

Rust started forming early on our washer and spread quickly. Our house is air conditioned and not near the ocean. There was no reason for the rust. Poor quality finishing is the only explanation. When I called to complain I got nowhere. I wish I could show a photo on this website. It would dissuade anyone from ever buying a whirlpool.

If I could give them zero stars I would. NEVER BUY A WHIRLPOOL GAS WATER HEATER! Our Whirlpool water heater Is 4 years old. Pilot light wont stay lit. A reputable plumber came out and said that the control knob is bad and to call Whirlpool to get part because its still under warranty. So I call and get nothing but a hassle. They tried to tell me that it was installed in a room that the installation manual says it not to be in. (Background here. The house was built in 1960. It is on a cement slab and its a prefab house.) The manual says Do not install in bathrooms, bedrooms or any OCCUPIED room normally kept closed. Now let me tell you where it is at. It is in a 5 by 3 boxed area with cement floor and walls to the ceiling with access doors to it and to the furnace which is also in this area. The access door to water heater is on the back side of a bedroom closet, access door to furnace is in a hall. So Whirlpool tells me that they cant give me the part Even if I pay for it due to some national fuel and gas code. They wont even tell me where I could buy the part... They said the only way they can help me is if I relocate the water heater or put in a ventless water heater. Our water heater is vented thru the roof of house... It gets plenty of ventilation. They wouldnt let me talk to a supervisor to complain... So this is why I am on here writing this review. I might add this is not our first issue with Whirlpool. Had a brand new KitchenAid refrigerator with ice maker. The ice maker didnt work from first day. After 3 techs and 3 visits it still doesnt work. Then also the compressor went out. If you want a better product and want good customer service then dont buy Whirlpool.Oh and one more thing. Our plumber also doesnt like Whirlpool. He said he had problems every time when he has to deal with them. He said its to the point when someone calls for services and tells him its a Whirlpool he just cringes. Now thats pretty bad. I just spent 4 almost 5 hours of my morning upset to the point of tears. With no results. Another note. I called my gas company. They said our water heater is in a safe place. If it wasnt they wouldnt be supplying gas to us. Live and learn. Done with Whirlpool.

Whirlpool appliance suite purchased May 2013. Whirlpool Gold French door refrigerator with bottom freezer, Model #GX5FHTXV. At the end of my kitchen remodel, I was excited to have my new Whirlpool appliances delivered by an authorized Whirlpool installer. When the refrigerator install was complete, I alerted the delivery people the French doors were not aligned properly. There was at least 1/4 difference at the top of the doors. They did their best to fix the problem to no avail.I called the Specialty Appliance store to complain and they had a repair man come a few short days later to examine the issue. He inspected the problem and had to order new door parts. A few long weeks later, the repair man came to install the new parts. Well, to my disgust, the new parts did not fix the problem. This next sentence only refers to the place I bought the darn thing. I then called Specialty Appliance to inquire about returning the appliance and of course they wouldnt take the appliance. Im stuck with it. The workman ship is cheap. The internal drawers are poor at best. I spent a good deal of money on what I thought would be a good product. My previous appliance suite was Whirlpool and I NEVER had issues the 13 years I had them.Whirlpool Gold freestanding double oven gas range, Model #GGG388LX. Problem: oven catches fire while self-cleaning oven. Big problem. Takes forever to get rid of the smell that leaves behind. The range itself has worked well. No issues with cooktop and its easy to clean. The grates dont stay black and look rusted in a couple of places. Oven cooks well as I know how to make adjustments as to not overcook meals.Following cleaning instructions provided by Whirlpool, I wipe out the oven (when cool) after spills if there are any. I thought I would run the self clean since Ive had the appliance over a year to properly maintain it. BAD IDEA. After running the self clean cycle for about 35 min, I noticed fire. Wanting to protect my $60K remodel investment, I quickly cancelled the clean cycle and watched smoke pour out of the top. Not a fun experience. It took about 15 minutes for the fire inside the bottom compartment to finally go out. Wont be self cleaning my self-clean oven again! By the way, I didnt clean the oven with chemicals because the owners manual states not to and I HATE using those chemical anyway. Again, stuck with an appliance I am not satisfied with. Lesson learned? Yes, I will NEVER buy a Whirlpool product again. Kinda wish I still had my old white ones...

Model WMH1164XWS-3 Microwave - I purchased a brand new home in 2012 with all stainless appliances, within 3-5 months the outside door handle where it attaches at top and bottom of microwave has chipped, so that the screws are shown. I havent had the time to look up the replacement part until just now. Very disappointed in the amount of money a handle only cost.

Our Whirlpool refrigerator breaks down after two weeks of purchase. I purchased a Whirlpool fridge for my son and his wife as a house and new baby gift. Just two weeks later, the fridge was not cooling and seemed to not be working. The technician was called, and he confirmed that the fridge was not working. We called the shop where the fridge was purchased from and advised they would not refund or replace the fridge.We are now forced to wait for a replacement part that could take up to 2 months to arrive. And there is no guarantee this problem will not reoccur with a new part, as per the technician. I called Whirlpool and lodged a complaint, but that went on deaf and ignorant ears. I am told to call the service repairer. I am sure there is a law to protect Australian consumers.I paid nearly $1,000 for a fridge that is useless! I would like Whirlpool to contact me, and tell me why they shouldnt be accountable for their product. I would like to return the faulty fridge, accept a refund and buy another fridge. My family are living out of an Esky, and this is a ridiculous way to refrigerate food stuff for adults and children in the heat of northern Australia. Whirlpool, I am waiting for your call.

This washer is 5 years old and the top is rusting out on the inner rim. I have city water that has been tested and found to be totally safe to use and drink. Neighbors using the same water and owning different brand washers have no rust problems. Does anyone else have the same problem with their Cabrio washer?

Bought a whirlpool refrigerator in 2015, have had both handles replaced 3 times, the bottom pieces of the handles are made of plastic and they crack. We had to take them to a metal fabricator and have them replaced with metal to keep them from breaking. Lowes and whirlpool know of this problem and they do nothing about it. Will not buy another whirlpool product. Very dissatisfied.

I bought a Whirlpool water heater not even 3 years ago, and I am already replacing parts; thermostat,thermocouple, and as of yet, no fix. We contacted Whirlpool, and they said that everything has been tried, and if the thermocouple doesnt fix it, well have to hire a plumber at our expense. Its kinda ridiculous. The water heater that we replaced, had been in the home for almost 17 years.This one didnt even make it to 4.

I purchased a lot of Whirlpool appliances -- washer/dryer, dishwasher, microwave, and now a Whirlpool stainless steel refrigerator. This was approximately the end of 2014. Not long after I purchased the refrigerator, the front started with small rust stains. I notified Whirlpool and all they said was call Scratch-b-gone in California. My refrigerator should have been under warranty. They offered no other help. I live-chatted this morning and they say the same thing -- call another company. You are now out of service. Im so very disappointed in Whirlpool and will definitely rethink purchasing another Whirlpool appliance. My other stainless steel appliances are not having a rust problem -- just the refrigerator. I havent tried the Scratch-b-gone yet because on their website they say that a lot of Whirlpool products have a coating on them. VERY, VERY unhappy with Whirlpool and their customer service...

I purchased a Whirlpool refrigerator in 2012 and now it does not work and Whirlpool says a 1300.00 refrigerator only has a one year warranty. Please do not purchase a Whirlpool brand because they do not live up to their brand name.

Our refrigerator is only 18 months old, a Whirlpool Gold gx5htxvyo5. It was sold to us believing it was stainless steel. There is no way scratches come from nowhere. We have a Whirlpool dishwasher and stove in stainless steel. You cant compare how much better they are. Im very dissatisfied. Wed like to have new doors. Something is very wrong with the finish on these doors.

I had to replace the original Whirlpool microwave I bought with my new house after three years. I was told it must have been a fluke and a replacement would last ten years. I bit and found the next one also broke three years later. I will never buy another Whirlpool appliance for as long as I live. They sell garbage quality. I bought GE Profile instead and am very happy with it.

Whirlpool Cabrio top loader washer - I am writing to really complain about a washer I bought there at Metro. The people were great BUT this washer has been a REAL DISAPPOINTMENT!!! It is only 4 years old and I have had to have them come and replace the top of the machine. It has rusted around where you put the bleach, the soap. It leaks underneath the machine, its rusting on the bottom of the machine horribly. SO DISAPPOINTED!!! We bought all WHIRLPOOL products - washer and dryer, stove, microwave, dishwasher.What is it with these things? They rust so easy. I had a washer before this one for 14 years and it never did this. I guess things are not made with the same quality as years ago, but I will not ever spend my hard earned money on WHIRLPOOL AGAIN!!! I guess I will have to put up with this machine till I can afford to buy something else. VERY DISAPPOINTED CUSTOMER!!!

I was so excited when I bought this stove. It broke right outside the warranty. It shuts off in the middle of baking or just doesnt stay on at all. Bad, bad, bad. They told me it would cost $400 just for the part, not including installation. What a rip off. I called the tech and he said this is a known problem. He advised me to just toss it and buy Hotpoint which has a much better consumer report rating. Sad.

Whirlpool has electronic controls allowing exact temperature settings. It is an excellent range and it has a storage drawer under the oven for storage of pots and pans. It also has sealed burners so no gunk gets under the burners.

At least three times a week the washing machine does not wring the water out of the clothes. The best Maytag wants to offer is to extend the warranty for one year. So washers are supposed to last for 2 years? Will never purchase a Maytag again!!!

I am thoroughly disgusted with Whirlpool. How dare they sell the garbage that they put out? I didnt buy the extended warranty when I bought my Whirlpool washer and dryer. Why should I when I put out all the money that I did? I havent had the product three years and had to have a repairman out to fix. And then the parts are so expensive, and they are cheap Chinese junk. I dont understand how something with a name like Whirlpool can put out such a disappointing product. Never again will I purchase your product. And I certainly will spread the word. Greed comes to mind for me. I see you have contributed much money to campaign (Republican). Have you ever thought about what you do to yourself? How absolutely disgusting you are.

I purchased Whirlpool Refrigerator model WRF989SDAM02 in June of 2014. I began having problems with the ice forming into a solid block shortly after having the refrigerator installed. I called for service several times over the next year trying to rectify the problem. Once the warranty had expired I continued upon the advice of Whirlpool Customer Service to schedule their certified Technicians to work on the problem. A year and a half and several hundred dollars later I am still unable to get ice cubes when desired.Ultimately I was advised that I would need to use the ice maker once a day to keep it from forming into a block. When this didnt solve the problem I again contacted Whirlpool, had another of their recommended service technician come and give his advice. I was told that the ice maker needs to be in constant use or it forms a block and this is a defect in the design of this unit. A Pro Tech Appliance Inc. Technician, an authorized Whirlpool technical representative, said the only way to have usage of ice would be if I made sure to dispense ice a minimum of 8-10 times a day.This is completely impractical and just plain ridiculous. I contacted Whirlpool again. They refuse to acknowledge this is a defect in the design of this model. I have replaced all parts that can be replaced, had the unit resealed and have paid for multiple service call. Whirlpool will provide no remedy for this problem. Now that the unit is out of warranty they have refused to provide a resolution even though its issue began while still covered under the year warranty. The ice in the ice maker is completely unusable and melts into a solid block within 24 hours if not in continual use.

Got a fridge Friday night setup, and was not cooling as of Sunday still. Called Best Buy who we got it through and they sent someone out first thing Monday AM to look at it. Per the Whirlpool agreement, the first year has to get serviced through them. Finally got a hold of their service support to get someone scheduled to come on site. 11 days later was the earliest appointment, and they just expected me to deal with no refrigerator for 11 days. I asked of other options, what wait times would be after Whirlpool comes out in 11 days to deem it broken and they repeatedly said I cant give you any what if answers for anything. Were no help at all and just expected me to figure out things for at least 11 days on a brand new 3 day old machine that is broken. The absolute WORST customer experience ever and refuse to buy from them again. Thankfully, Best Buy has a return window so were completely returning it and going with a different brand.

I bought a Cabrio from Costo less than 2 years ago. Dryer so far so good (big barrel with hair dryer so what could go wrong?). Washing machine is HORRIBLE. Lid latch broke (couple hundred to repair). Now out of the blue I get an F2 error & machine is completely inoperable. I am only user & very careful with it. There should be a recall on this expensive junk. NEVER buy Cabrio or maybe any Whirlpool appliances again. Ive never written a bad review btw.

I wish I could give negative stars! My Cabrio Model #WTW6600SG2 sounds like a jet airplane on the spin cycle (this started 2 months ago). Now, Im getting the UL error, its not an an uneven load!

I bought my Whirlpool Cabrio (washer and dryer) in August 2007 ($1800 for the pair). I love these machines. I have only had one problem with it (I had to have a valve replaced - about $380, the machine made a screeching noise when it filled with water). Otherwise, I have never experienced any of the problems listed above. I bought this machine because I was pregnant and chose to do cloth diapers. I was doing nearly 20 loads a week at one point. Now, I do about 4 loads a week (would be about 8 loads in a normal machine). I love that the tub is HUGE and I can fit 2 sets of double sheets plus towels in one load. My clothes always come out clean and near dry.I wash everything in it - even dry clean only using the hand wash cycle. Prior to this purchase, my clothes were not clean. I could still smell deodorant in all my t-shirts and blouses. Not any more. Its the best purchase I ever made. Although, Ive always wondered why you have to clean a washing machine monthly when... well, its cleaning clothes anyway.

The Whirlpool side-by-side had the space and durability we had hoped for in the price range we shopped in. It lasted longer than the refrigerator it replaced.

We have purchased 4 refrigerators in the past 20 years. The first three were not Whirlpool and were a constant issue for us. Once we purchased the Whirlpool, we no longer had issues. We have the side by side with a freezer at the bottom. This model has performed exceptionally well for us and hasnt presented any issues for us. I would highly recommend it to family and friends, thus the rating of a five.

The dishwasher racks in Whirlpool/Amana/Kitchen Aid/Maytag dishwashers do not last as long as the dishwasher does. The vinyl coating on the cheap metal tines wears off causing the metal underneath to corrode and rust. This rust will deposit on your flatware, stainless or otherwise. When the vinyl coating wears away at the base of the tines, the tines will break off, creating more opportunity for rust to deposit onto flatware. You can purchase new tips for the end of the tines, and more vinyl to paint onto the tines, but you cannot replace the tines themselves or paint the vinyl onto any rusty surfaces.Another option would be to buy a new rack. A new bottom rack costs almost half of what a new dishwasher costs and if you need both top and bottom racks, you will pay almost $400 for the pair. Whirlpool was not amenable to negotiating a better price on the racks, but they would sell me a new model at a price that was close to what it would cost to replace both racks! Now does that make sense? Does it make sense for appliance companies to cause consumers to have to throw out an entire appliance rather than fix it? No, and it is creating more waste and filling more landfills. My dishwasher has run great for 7 years and I refuse to buy into the rack racket! No more Whirlpool for me!

Whirlpool Cabrio washer and dryer set bought 5/25/2012 - The washing machine started beeping during the drain cycle and I have to reset it. After messing with it for around 30 minutes I can finally get it to drain. Then last night the dyer started making a loud squeal. I called and it is not under warranty anymore, so I have to flip the bill. My last $75.00 set from a church sale lasted 15 years. I paid $1,331 and this is the worst piece of crap I have ever bought. Lowes will not fix the problem when there is 1000s of complaints. I would have never paid this much, if I knew it wasnt going to last!UPDATED ON 05/15/2015: Whirlpool sent out Appliance Hospital to diagnose the problems. The washing machine needs a new tub, seals, circuit boards, drain motor etc and the dryer needs everything + an idler pulley because the original one disintegrated. The part they want me to buy is the same one that already failed. The cost to fix it, is over the amount I paid. REALLY? Somebody needs to do something to help the consumers. Blogging doesnt seem to help. I am handicapped and I have to go to the laundry mat now because I cant afford another set. DONT BUY WHIRLPOOL.

Whirpool WFW9550WW-00 Front Load Washer - Washer was purchased 08/09/12. No problems until 07/12/15 when washer stopped working mid-cycle. Motor control board needs to be replaced, actuator needs to be replaced. $500+ Our local appliance store suggested we call the Whirlpool customer relations number and ask for the parts to be sent free of charge. We would pay labor. They gave us the model number, serial number, the diagnostic info. Long story short, customer service told me she didnt know why I was told to contact them. They can not predict the life of a machine. Less than 3 years for this machine. 22 years for my old Kenmore. Our old Kenmore never had a problem, but we thought that we should replace it in 2012 in case something happened with old machine. WISH WE KEPT THE 22 YEAR OLD KENMORE.

Purchased Whirlpool gas hot water heater from LOWES on 9/25/2016. After the installation, tried to light the pilot light for 90 minutes. Followed the recommended instructions, I could not get it to light. Called LOWES they told me to call Whirlpool. I did so, and told them I will return the heater to LOWES the next day. Whirlpool customer service very bad. Returned the heater to LOWES the next morning, went to a local plumbing shop and purchased a Rheem heater. After installation it lit very first attempt. Now three weeks later I get a letter in mail from collection agency that LOWES turned me in for stopping payment on the check I wrote them. After reading the many negative reviews and they disregard for my and my familys safety, nobody should purchase a Whirlpool gas heater from LOWES.

In Nov 2004, I purchased whirlpool oven GW395LPQ-00 from Sears. Let me preface this by saying I rarely use the oven usually just the stove top. In July 2007 after baking in the oven for a couple of hours and cooking on the stove top the oven went out of control. The temperature rose and burned the food in the oven. Whirlpool dispatched a technician and said nothing was wrong. Dec 2007 during a dinner party the oven again went out of control, raised the temperature on its own and burned the dinner. By this time I have used the oven maybe 25 times. Jan 2008 Whirlpool sent a technician to replace the circuit board. Dec 2011 Stove was on for 3 hrs at 375 - a batch of cookies in the oven for 6 minutes torched on fire, smoked up the house. I have had it with this stove!The oven displays error codes every time and the only way to shut it down was to throw the circuit breaker. I checked the internet to see if there was a recall on this stove - none. I cant believe it. I contacted Whirlpools Safety Department and once again got the run around that they want to send a technician to inspect the oven. I just want the oven out of my house and for Whirlpool to take responsibility to recall this oven & to protect their consumer. There are endless complaints from customers on the internet regarding this make and model. Consistently, Whirlpool takes no responsibility for their faulty products.

I bought Whirlpool Dishwasher from Lowes. This is just 2 years old. Model number is WDTA50SAHZ. This is gently used Dishwasher. Suddenly it stopped working. After water fill up, dishwaher is not working. I thought whirlpool is superb brand. Now its waste brand. Do not buy whirlpool dishwasher.

Bought a Whirlpool Cabrio Washer, which I see has MANY complaints. I had a problem with the F1 issue during the first year. Same issue and I was also told Whirlpool knows it was bad design yet they refuse to help the consumer in anyway. Maybe 50% a new WP washer. Upon my call they will fix it for 389.00 and give a 1 year warranty again. Im no longer confident in WP products.

I purchased the Whirlpool Duet Steam Washer and Dryer in the spring of 2010. Washer bearings just broke. I was told that the bearings in these machines are not strong enough to support the spin cycles. It is very disappointing to think that a company like Whirlpool would have their customers pay $1000 for a machine they know is not going to last. I agree with Julie. Maybe a class action lawsuit needs to be filed. Is there a lemon law for washing machines?

My washing machine ruined clothes with tiny rips. Small rubber pieces appeared in clothes. This happened during warranty but Whirlpool would do nothing. Finally, the bellow completely broke apart after 13 months. Repairman could not determine problem until this time. Whirlpool would do nothing.

My gas range doesnt work all that well. Sometimes the flame catches and lights, sometimes it doesnt. Oven seems to be less than steady in cooking. It is ok, but I wouldnt buy again.

I rent a condo unit and hardly use the microwave. It is nice to have. Never had one over the stove and it came with the unit, so I gave mine away. After living here for 3 years I am now moving to another city 5 hours away. I noticed the other day when I went to melt butter for popcorn, the door crack, which I noticed the second year we lived here, has gotten worse. Not just worse, but the handle looks like one pull and its completely broken. My landlord expects us to pay for this. I am reading and I see that its from the heat from the stove, which is also a Whirlpool product, is to blame, not the user. How is this right, how is this fair?? When we move we will have to buy a new microwave, that will sit once again on my beautiful microwave cabinet and I promise, it WILL NOT be a Whirlpool!!!

We purchased Whirlpool sports model on 2/1/2011. We faced a problem with the motor in a month’s time. The service man told that there are fluctuations in the power so it went wrong. They replaced it after 15-20 days’ time. We also complained that it’s making noise and then he told that we should keep it on the stand. We did so, even then, it’s still noisy. Now about 3 weeks back, suddenly it stopped working during the wash. I never overloaded the washing machine. We complained to the dealer. The mechanic came and told that we had to replace some parts and he will get in a couple of days, but he never turned up. When we contacted the dealer, he said that the parts were unavailable and he will send them in a couple of days. I am fed up of that answer. We could have purchased IFB instead of this.

We bought a new Whirlpool washer/dryer 6 months ago. Dryer is ok, seems to take a long time to dry. Washer is horrible. It constantly goes off balance and shakes all over the floor. Once opened, the clothing may be a little off, but not enough to cause such commotion. SO FRUSTRATING! If we could afford to replace these, they would be out on the curb today!

Our $2000+ Whirlpool Gold just had the control board fail. After calling Whirlpool, local services and all national parts suppliers we were told each time the part is on back order until June. If this is Whirlpools way of generating new fridge sales, it does not work. No Whirlpool, Kenmore, Frigidaire or KitchenAid, all made by the same company will ever enter my home. The control board runs the fridge. Which executive thinks a family can live without a fridge for 4 months? What terrible service. GE always has parts and service. Go with GE everyone.

I purchased Whirlpool 6.2ct electric range on 3/16/2013 from Lowes, Fremont, CA. I tried to bake my cake on 11/19/2013, and preheat it to 400F degree. When the temperature achieved to 400 degree, I put my cake in not even 5 minutes and go to dining room to pick up something. When I turn around, I saw the oven window is so bright and I open the door right away, it has fire from the left side bottom. I turn off the power right away but still has big fire. So I use the fire extinguisher to get the fire off.I went to Lowes to complain, this product is still under the manufacture warranty and I also purchased two years extended warranty from the store. Lowes sent the 3rd party technician over to check, they open the bottom element and insist I drop something to catch on fire. He tried 350F degree is working. But the fact is, theres nothing dropped, no oil, water or and any ingredients, only fire extinguisher powder all over the bottom. Technician put back the cover, I asked him, How do I clean up the bottom extinguisher mess? He said, You dont need to, just clean the top, and wont try 400F degree for me since the top didnt clean up. I asked him, I am so fear to use it now, you asked me to clean it up and try again. I only use my oven to bake cakes, cookies, and muffins, and that day the cake even not still raise yet. How could it catch on fire? Is this product defective? I doubt it.I also called Whirlpool, they said most likely its short circuit. They only provide the repair, unless it cant be repaired, then they replace it. Manufacturer also told me that my temperature is high. I dont think so. I have no problem to use any oven in 425-450 in the past. If this is high, why your stove has function to that high degree? I am so upset with both services. From my concern, nothing dropped to bottom and caught on fire. They all refused to replace the new one and asked me to continue using it. I really dont feel confident to use this one and dont know who can help me to replace it.

We are having our second major issue with our Whirlpool Refrigerator Model WRF757SDEM but unfortunately at 1-1/2 years old, it is out of warranty. Although the certified repairman says that the issue with the thermostat is a known issue and the company created a whole new part to fix the problem, there is no recall. Customer service was lousy. They deny any know issue (again, they created a new part they will sell us to fix the issue) and they mocked us for not buying their warranty after having the first problems with their fridge. This new problem will cost over $300 to fix. Why is there no recall if they knew about the issue?

My refrigerator will be 3 years old in September. It stopped working two months after my warranty ended, in November Thanksgiving Day. I was so thankful that I had snow on my deck to keep everything cold. I had several family members in my house and watching my husband defrost a frost-free frig? This was a nightmare. Then a few weeks later, my husband company refrigerators did the same thing: freeze up and stop working. He defrosted theirs as well.I know that lots of consumers have had the same issue with any of the bottom freezer refrigerator doing the same thing. I think we, consumers, should make these company recall these lemons. Why should we have to pay more and buy more our parents had their appliances last for years. He had done this approximately 3 times since my warranty ended in September of last year. The problem is the food goes bad, the freezer ices up, causing the refrigerator to ice up and stop the air flow.I contacted the company and this is what they told me: I had to pay $295.12 to get the repair completed. It was the DEF control board. I guess others have the compressor go out and that cost over $600 to fix. Why is it our fault as a consumer buying their products promised and concern for 1 year, not 10 years. It is no wonder why America is broke? My question to the Whirlpool was, how on earth can this be the consumers fault? Here is their reply:According to the model and serial number provided, we do not indicate that there are any known recalls with this particular model. A recall requires that a product poses a threat to a persons life or health. Since this is not the case in this instance, we do not have a recall. Once a product warranty has expired, any costs for maintenance, service, or component replacements are then within the owners time frame of responsibility. Taking this into consideration, I regret to inform you that due to the age of the product, we will be unable to assist with the cost of the repair. If you have purchased an extended warranty, we would recommend contacting your extended warranty provider directly to discuss the options they provide.Oh, they sent me a postcard asking if the repair service I received was good... Yes, the company who came out did a fantastic job. I think I may have to call them back; it is acting up again. I have 90 day warranty....

Bought a new Whirlpool side by side refrigerator. What a piece of crap!! I am using my time to write this review as the repairman fixes the latest problem. I dont have much hope because he asked for my assistance and is sighing and grunting over there. I had the traditional puddle of water to start. Tray underneath was cracked. Was actually fixed. Water and ice taste like crap. They said its my city water... ok whatever. No good ice and water - we will survive. The food in fridge was freezing on the low. Guy just announced he broke the new thermostat... Yes, the thermostat broke after a year. Will get it fixed, hopefully enough to hold up until I can find another new refrigerator to buy. Never a Whirlpool or any of their other companies. Time to do more homework. So glad for these forums. Ugh!!

When the fridge is running and there is a power loss of about a second or so, the fridge shuts down and will not restart (even after hours). I have to unplug it for a minute or so then plug it back in; it runs fine until the next very short power failure. When we are out of town for a few days and that happens, we come home to a fridge of ruined food and a mess. I have contacted Whirlpool (2 times) and they were no help at all. It seems to me a software change could solve the problem, but they are unwilling to listen.

GX5FHTXVB00 - Purchased fridge in 2009. In the second year the freezer got too cold and fridge was warm. Coils were frozen. Lost all food. Repairman replaced thermostat. This happened twice more with the same result. My warranty has expired, fridge is 5 years old and its happened for the 4th time. Whirlpool doesnt care since its out of warranty. NEVER will I purchase a Whirlpool appliance. They DO NOT stand behind their product!

We purchased a brand new Whirlpool water heater from Lowe’s two years ago. The water heater is not heating properly, and I contacted customer service to inquire about their great warranty. I was very disappointed with their poor customer service, but above all, their warranty. They emailed instructions to run a test, which did not resolve my issue since I still run out of hot water halfway through my shower. Mind you, its only one person in the house for a 40-gallon Whirlpool water heater. I have replaced the heating elements and thermostat, and it is still not heating. I contacted Whirlpool customer service, and they are refusing to replace it, stating that the water heater is working. I will never buy any Whirlpool appliances again. They do not back up their products, and their customer service is worthless. My recommendation is not to buy Whirlpool products.

I purchase a new Whirlpool Calypso with Catalyst Washing Machine in 2006 after a house fire. Thinking that I was buying a great machine. I was so upset with my house burning that I never thought about the washing destroying my towels, rugs and sweaters until it was too late on the guarantee. I called the company and ask if there were any more complaints about this machine, and of course they said no. I ask if there was a recall and they said no. I told them that there needed to be a recall of this machine. I so want them to see the towels that I have to use. I am so embarrassed of my towels that I have to buy new when company comes. I made no difference on the price that I paid for the towels. They all were destroyed by this Whirlpool Washer. I have had enough, I am buying a new Washer and it will not be a Whirlpool. I believe that the right thing to do is for the Whirlpool company to put a recall on this machine and give our money back. I had a friend that is in charge of another washer company and had him to look at it. He said that if that was his customer complaining about his washer that they would automatically bring the customer another new machine. I wish I had went with his company. Shame on Whirlpool for treating their customers like they have.

This will be the last Whirlpool appliance I will buy. We purchased this Whirlpool refrigerator Model # ED5GVEXVD literally a few days over 2 years ago. It is a side-by-side refrigerator with shelves that are supposed to slide out, however, we have never used it in that capacity. The problem is that the plastic frames on every shelf, even the ones that do not slide out over the bins, have cracked in no less than 2 places on each shelf.We contacted Whirlpool over a month ago. The good news is that they responded quickly. The bad news is that they stated, It is unfortunate that you had problems with the shelves, but we are unable to do anything for you because it is out of warranty. If you would like to purchase replacement shelves, we could order them through their consumer parts department. This is such a crock. If it was one shelf, I could justify the possibility of it getting smacked or something overweight was placed on it, but every shelf? As I said, not a single shelf is crack free, including the ones that sit directly over the bins, which should have additional support from the bin construction.By the time I replace every shelf that is cracked, it will be equal to what I paid for this refrigerator 2 years ago, and it will net me maybe 2 more years of service. If I have to invest that kind of expense into it, the refrigerator will go to the recyclers and I will buy from another manufacturer, which will definitely not be a Whirlpool or Whirlpool subsidiary.The cracks were noticed early last month. The cracks are already getting larger. I will no longer allow my children to get anything out of the refrigerator since Im afraid that the shelf will crack, the glass in the shelf frame will break and we will have an injured child, which instead of reaching this website, I will be contacting a lawyer. I need to do something with this refrigerator, but with the economy, I cant afford to just keep replacing a $1,000 refrigerator every 2 years.This refrigerator does not get extreme use since it is the 2nd refrigerator in the house. The primary fridge has been in our house since 2005 and I wouldnt trade it for anything. This Whirlpool refrigerator, however, is poorly made. The materials that the refrigerator shelves are made from were just a poor engineering decision because it is not holding up to mild to moderate use without cracking.We purchased this Whirlpool appliance thinking we were getting a quality product from previous reviews we had read, however, this is obviously no longer the case with this company and seeing the complaints that I now see online. Someone would have to give me really compelling evidence to make me decide to ever purchase another Whirlpool appliance again.

WTW4950XW2 - I purchased My whirlpool washing machine wtw4950xw2 from best buy in 03/30 2013 and it just stop working after 3 yrs. The manufacture warranty was only good for 1 year. I think companies does that on purpose because they know these new equipments are not going to last. I think before they use to have at least a 3 yr or better warranty on appliances. First it started making this loud sound when on the spin cycle, so I had a repair guy come out. He told me that the bearings needed replaced so (how does bearings goes out in 3 yrs). I asked how much will it be to replace parts/labor. The Parts cost $250 and the labor is $200. I might as well buy a new washing machine. I am so disgusted with this machine. My previous Whirlpool, which was not the new modernized, I had for at least 12 years and also I bought a whirlpool dryer. My Dryer stills works after 15 yrs. Im going to try to hold on to the dryer until the long haul. I wish I just would have gotten my old washing machine fixed. Now Im looking for a new washer and I wont be doing a whirlpool or anything with a push to start - just a plain old agitator, no sensing mechanism, just basic.

I will be brief. Bought Whirlpool ref. model #WRF560Smywo4 on April 15, 2016. The refrigerator quit work July 29, 2016. Called Whirlpool. They responded they had no repairman in our area. After several calls they scheduled a repairman. He came and put on a part. It did not work. Called Whirlpool again. They sent the same repairman. He stated it needed a new compressor. A week later he arrived with the part (August 12, 2016). As of now the refrigerator is working. Now this was two (2) weeks without a refrigerator. This has been a bad experience. I WILL NEVER BUY ANOTHER WHIRLPOOL APPLIANCE AND RECOMMEND THAT YOU DO NOT PURCHASE ONE.

On December 21, it became clear that I needed to replace our 13-year old Rheem water heater. We decided to buy one from Lowes, 36 miles away and have a handy man install it. He installed the new Whirlpool 50 gal gas water heater with a 12-year warranty on Friday, the 22nd, but could not get it to stay lit. He called Whirlpool to troubleshoot. They said it could be one of two parts and that they would ship the parts on the Monday after Christmas. He asked who would install and they recommended a local plumber. He called that plumber but they indicated they did not do Whirlpool warranty work and would have to charge.On Monday, I called Whirlpool and was assured the parts would be shipped that day for overnight delivery. I confronted them about the local plumber not doing their warranty work so they set up an appointment with a company called A&E for Wednesday morning. On Tuesday morning, I called Whirlpool to get the tracking number on the parts and was told that they did not get shipped on Monday as promised but would be shipped that day, arriving by the end of the day Wednesday, too late for the appointment for installation.By Tuesday night, my wife got on this site and was appalled to read the numerous identical complaints. I decided that Wednesday morning that I would hire a plumber to remove the Whirlpool and install another so we would not have a lifetime of problems from Whirlpool. The plumber installed a different water heater. It started right up and we have had no problems since. I got an R or RA number from Whirlpool which I think they only gave me because the parts had not arrived on time and I returned the piece of ** to Lowes for a refund. Lowes has a seven-day return policy of these.

The Whirlpool Quiet Partner II is a horrible dishwasher and should have never made it to a store to be sold. We have had the dishwasher for 4 years and about 6 months ago it started shutting off minutes after it was started. We would have to press the Cancel Button and try it again several more times prior to it finally completing the wash. After contacting our home warranty for help the tech said it is not worth fixing and will only give us a SMALL amount towards a new dishwasher.

Love my new Whirlpool Refrigerator! Works well and no problems for the last year. Filters are pricey but found some at Lowe’s cheaper. Whirlpool stays in touch frequently emailing information about their products, some useful some not applicable. Would I buy this refrigerator again? Yes, I love the ice maker, it is quite large (enough to fill a small cooler), and the convenience of crushed or cubed ice is nice. Most people complain about the motors are loud yet we have not experienced that.

Bought wtw4800 washer brand new came with 1 yr. warranty. 19 months after buying plastic bearings went. 2 different technicians told me could not be repaired, junk. Washing machine less than 2 years old and can’t be repaired. Called Whirlpool. Told me they could do nothing to help me.

We purchased a WRS576FIDM refrigerator from HHGregg in August 2015 and immediately had problems with ice maker and door having condensation on it. I contacted Whirlpool who had a tech come to my house and verify problems. Whirlpool replaced it with a new refrigerator in November 2015 and w/in a week it had awful condensation on the outside of the door, dripping onto the floor and pooling water. A tech responded to our house again and confirmed the problem with Whirlpool. Whirlpool advised they would be sending out two new doors for our side to side refrigerator and said we should receive them within 4 to 6 weeks from late November 2015. I asked Whirlpool to send us a different model because this is the second refrigerator of the same model that has the same issues. Whirlpool refused. I have spent countless hours on the phone with Whirlpool, HHGregg, and waiting for service appointments and my patience is getting thin. I just contacted them today 2-9-16 to inquire about my doors since it has been well over the 4 to 6 weeks Whirlpool said it should take to receive them. The Whirlpool rep on the phone had no information about the status of the doors and said that they would have to contact the service company to inquire more about the status of the doors. He also said that under special circumstances, it may take an additional two weeks for certain door orders. I once again requested a different model of refrigerator or a refund.I tried to get HHGregg to allow me to return the 2nd refrigerator just days after I received it since I was having the same issues as the original one I purchased. HHGregg said they could not since the 2nd refrigerator did not come from them. HHGregg said that they did not know why Whirlpool sent me a replacement refrigerator directly and added that normally the returns go through them. I feel like I tried to do the right thing by contacting Whirlpool for warranty work, but I feel that if I would have called HHGregg I would have been able to get a different brand refrigerator which is what I really desire after all these problems with the Whirlpool brand. I did purchase an entire Whirlpool kitchen set from HHGregg. The only problems I am having is with this refrigerator.

Ordered water filters for refrigerator. They did not arrive. Tracking # came back not found. Waited on phone for an hour. Talked to representative. She could not help me. Transferred me to another department. Been holding for an hour. Still no help. If this is what Whirlpool calls good service, they are completely lacking. I will not order another Whirlpool product.

I am so bummed that this fridge died. It was perfect in size and function and appearance. I didnt use the ice maker. Within the first year, the temps were erratic, freezing in the fridge area at the rec. setting and too warm when I lowered it. Finally the compressor gave in at 19 months. Of course, out of warranty. HOWEVER, my credit card, VISA, added a year of warranty and is paying the full amt for replacement. Now I have no idea what to get. Every brand, American or Japanese is not made to last. I regret getting rid of my old dependable avocado fridge, thats how hard it is to feel confident to make a good next purchase. Formerly reliable names are only that, OLD NAMES WITH SHINY LOOKS AND JUNK INSIDE.

We bought a Roper refrigerator about seven years ago. Less than two months later two of the cheap plastic door shelves broke and we had to buy replacements at over $20 a piece. Since then weve had to replace one more. Tonight another one broke so well have to fork over another $20+ to replace this one. I checked the Whirlpool website and they have the exact same flimsy plastic shelves as the Roper. I will be in the market to purchase at least three refrigerators in the next two years and you can bet that they wont be either Roper or Whirlpool. My advice to anyone in the market for a refrigerator to steer clear of these two brands as their shelving is cheap and shoddy.

We've had a of Whirlpool washer and dryer for well over 8 years now. The only thing we've had done to it during that time was to give it a "tune up". That was done by a friend and only took a half hour or so. I don't know exactly what he did to it but the "tune up" didn't require any parts. In fact, when my friend was finished with his version of a tune up, it was as if it were turbo-charged and our clothes came out cleaner than ever. The washer runs quietly, as far as washers go, and the capacity, washing options, etc. are perfect for a washer that gets a ton of usage.

The drip hose had to be replaced 6 months after I purchased the refrigerator. At that time the warranty covered the part but the technician told me that Whirlpool was aware of the problem. About 5 months after the warranty expired, the same problem again - ice built up on bottom of freezer and water leaking out from the left side leaving a puddle on the floor. I called Whirlpool and they said warranty is expired. I tried to tell them about the defective part but to no avail. Had to pay to have drip hose replaced again. One year after that the main CPU board went and had to be replaced ($350.00). I sent the part back to Whirlpool, registered mail, hoping they would respond with a yes, this was defective. Their response back to me was, “warranty is over.” For a main board to fail in a $1500.00 refrigerator in less than 3 years was uncalled for. Two days ago I noticed the puddle on the floor and had to call in a technician and ONCE again the drip hose had to be replaced ($160.0). He told me Whirlpool is well aware of the problem and there is a Service Pointer out on it and the code is S38211. Thanks for nothing Whirlpool. The refrigerator was a lemon and you did nothing about it. I wish I would have read these reviews first. No more Whirlpool products for me! PS. I was a dedicated fan of Whirlpool for 40 years!

I purchased a high dollar built in side by side fridge with custom panels in 4/2005 and had my first service call in 5/2005. Since 2005 we have had 11 service call mostly for defrost failures and over temp. readings. From 2011-11/20/2013 we were issue free then the fridge over temp alarm sounded and we could not hear the fan motor. We had the certified tech come out to evaluate and found that the main control board needed to be replaced. Kitchen Aid/Whirlpool no longer make this item and forwarded us to Core Centric solutions to have a new one built. After speaking with the certified tech who had been out to service our fridge 11 times he informed us that these boards in his experience have never lasted more than a year. We spoke with a customer service rep a Kitchen Aid and asked about a prorated discount on a new built in fridge and she said it seemed reasonable but after checking for authorization informed me I needed to have the board rebuilt at my own cost and that even though this typically takes about 4 weeks to build the fact that our family would be without a fridge is not Kitchen Aids problem. 6/20/2005-over temp/not cooling call (replaced defrost thermostat) 9/2005-over temp/freezer iced over in bottom (freezer decided and drain unclogged) 10/05-over temp/not cooling (replaced fan motor) 9/06-over temp/freezer iced over in bottom (drain line decided, kitchen aid had no advice on how to fix) 10/06-over temp/not cooling, ice build up (whirlpool recommended replace heat kit and bimetal) 11/7-over temp and ice buildup in freezer with leakage (adj to drain pump and defrost drain basin made) 11/07- over temp and freezer icing over (whirlpool sent out a new heater probe) 6/08-over temp and ice buildup (bimetal and foam block replaced) 10/09-over temp, lights and motor shutting on and off (replaced defective board) 10/09- fan making excessive noise (ice buildup found on evaporator fan)11/13-over temp ice buildup in freezer, burning smell from fridge and no air movement or cooling in either compartment (need board rebuilt as on 10/09)Board no longer available from whirlpool, must be custom built at owners expense and will take up to 4 weeks. D/t continuing issues and whirlpool not willing to help the customer with replacement I would highly suggest no one buy a Kitchen Aid fridge.

The Whirlpool I purchased has been the worst ever! Nothing comes clean even when I hand wash everything first and never has even from the beginning. I will never purchase a Whirlpool again. Now the machine wont drain I have gone through all the recommended steps for cleaning. The Whirlpool stove is almost as bad!

I hadnt had the machine. In no time, I started noticing brown rust looking spots on my whites and light colored clothing. I got to looking and had rusted out all around the bleach dispenser, entire area on the entire top. I was told to replace it. This would be about $200. Ridiculous!

We bought a duet washer and dryer about 3 1/2 years ago. In that time, we had many error codes that we had to research online and fix. We have replaced many things to date. However, this last code,F70, has really been the last straw. Basically you are better off buying a new washer and staying away from Whirlpool. We had a company tech come and diagnose the washer. This code says that its the interface board. The company has replace this board 3 times and the code is still coming up. They have basically replaced everything in our washer and the code remains the same. Nothing is fixing it. They have had Whirlpool-certified employees come in to look at the washer and are unable to fix it as well. They have been trying to fix it for 2 months. I called Whirlpool corporate office and they informed me that the company that we went with is not Whirlpool-certified, therefore the only thing they will do is either give us 15 % of our money back if we were to by a new washer, or we can have a certified dealer come out and diagnose it again. Well, that is just a waste of time. We already know whats wrong with it and would have to pay again to have it diagnosed or we totally loose a lot of money. I feel that Whirlpool really should stand behind their products, considering the price tags they have on them. They should last much longer than 3 1/2 years. I will not by another Whirlpool product again. Apparently, Whirlpool doesnt seem to care about loosing customers. I dont feel that they deserve any stars but it doesnt allow to pick a negative number.

My wife and I bought a Whirlpool water heater NU50T121-403, SER# 0733323 as we researched online the best efficient water heater for the money... which was actually more than we budgeted for. We purchased it from LOWES and our Plumber had to return the first heater due to a huge dent on the outside of the body once it was removed from the box. LOWES replaced it, no problem and he installed it. GREAT, HOT water for about six (6) months. Pilot light went out and has continued failing after relighting numerous times! Now we have the four (4) blinks indicating that the Honeywell gas control needs to be replaced only after 27 months of use. Whirlpool offers 12 year warranty on tank & parts, but come to find out, not this part. We were both raised on Whirlpool products and thought we based on our parents successes of various Whirlpool products, we were buying quality brand. We were soon disappointed and will never buy another Whirlpool manufactured Brand again!!

Since purchasing original refrigerator 2 years ago I have multiple problems. Freezer was icing up to the point where drawers could not be opened, after numerous service calls, door was replaced which did not resolve problem. Refrigerator was replaced on warranty. Soon after light control circuit board had to be replaced. Next light control had to be recalibrated. Now, with the unit being approx. 1 yr old, rust spots are appearing on freezer door. Whirlpool rep advised this problem is not covered on warranty and would not provide any information as to what company contacts could be used to pursue the issue. Very upset and disappointed with product and customer service.

The washer can not spin dry, as the unit will not balance. When it spins, it will get out of balance, and shuts off. I have had a repairman out, but he said he can not fix it, and that this is common with your units, He suggested we get a new one, but not from Whirlpool.

Three days ago my washer Whirlpool Caballero has made a loud jet noise sound while spinning. While researching for a repair Ive noticed many complaints about this type of washer. Is there any resources that will help me get this repaired?

I have purchased Whirlpool washing machine from A.K. Gandhi, Nagpur Vide. Invoice no. ** (JAYANT **-PURCHASER). Item detail - (LLP2187) WPL W/M STAINWASH DEEP CLEAN 65-GREY 10YMW 3110601162712159, Nagpur on 5th Sept 2016, since two days it was making noise, so I called service centre on 22nd Oct 2018 and he attended same, accordingly him gearbox has problem and needs to replace for which expenses would be around Rs. 6000. Its very surprised how can machine develop such big problems within two years of use. I have paid him Rs. 350 as service charge. Serviceman mobile no. **. You are requested to do needful and arrange to replace faulty part within early period as fault lies with company. How can company supply such machine, which develops problem within two years. This machine is in extended warranty period.

We recently bought a home and our dishwasher came with the home. We saw our basement leaking and got 2 plumbers come over and check the pipes out, paying almost $600, only to realize that the leak was actually from the broken plastic in our dishwasher, and not any pipe. When we called the Customer Service to get it replaced as it comes with a 20 year warranty on the plastic body, they said they would replace the part, but I would have to pay $81 for the first 15 min & $19 every additional 15 min. for labor, which means I would end up paying at least close to $400 or more, depending on how long the technician takes to replace the fiber body. Neither their policy nor warranty make any sense to me. Its frustrating to see that in spite of being covered, I would be the one paying money out of my pocket.

If it were not for the fact that this refrigerator has a defect that Whirlpool has recognized and is replacing the unit for, I would give the unit 5 stars in all areas. I would buy another Whirlpool due largely to the companys willingness to recognize a problem and promptly take corrective action.

Uses little soap. Not sure on clean. Don’t think front loader clean as well as top loaders. Would recommend top loaders with no agitation. Also would recommend white as a standard color. I am unhappy with the way a front loader works. I am happier with a top loader, cleans better.

I bought a Whirlpool refrigerator side by-side model #ED2PHEXMQ00, made in 01/04. As I was letting my dog out at 4 am, I heard a sizzling noise and I immediately smelled an electrical burning odor. I lost all of my food, but thankfully I caught it before it caused a fire. Had this happened during the day, I would have lost my 3 dogs and my home. I had to borrow a mini fridge for the time being because I dont have the money for the repairs or replacement. Since this is an ongoing problem, Im not sure replacing the part will make me feel confident in trusting that it wont happen again. I may not be as lucky to be standing next to it if it does happen again. Whether its under warranty or not, Whirlpool should take responsibility and issue a recall and replace the parts. I would never suggest buying a Whirlpool product in the future.

The drawer guides on the large clear drawer at the top of the whirlpool refrigerator are very flimsy causing the drawer to drop when pulled out to the stop. When I called about this I was told it was cosmetic and not covered under warranty. I purchased the extended warranty which will replace the flimsy parts with the same flimsy parts. On 6/24/2024 Denisia sent me new side rails, exactly the type I have. I replaced them but the right side one broke. I regret ever owning one and will not recommend a whirlpool product to anyone. It is very obvious to anyone, after using this product, that that particular part is not safe and is definitely more than a cosmetic problem. I have already dumped the contents on the floor once and have just managed to catch it more times than I care to count. I spoke with Danielle on 5/14/2014. She sent the small plastic drawer that goes on the bottom.

I purchased a Whirlpool top load washer that has been ruining my wasted items. My terry cloth towels all have pulls in them, knit polo shirts have pulls and holes, sheets and other items of clothing get caught and stuck under the agitator which then take a great deal of muscle power and struggle to release them. I have had the agitator replaced 3 times to no avail! Whirlpool is not willing to admit that I have a defective machine and will be sending another service repairman to try and fix the problem - this time, no charge to me after many tries and frustration. Customer service is not good unless you are lucky enough to get a supervisor who is willing to listen. We shall see what this next service call brings. I do not have high hopes and will keep you informed.

Mtf18 defective refrigerator - The unit is 2 yrs old and about 6 months prior to 2014 I could not keep ice in the refrigerators ice (freezer) and the appliance compressor ran 24 hrs. a day without recycling or stop. I did not purchase an extended warranty, after all, Maytag the dependable company. The lonely Maytag repairman. Right!! The unit cost $$700. and is now an anchor. You cannot repair the compressor, only replace it...