I bought a pair front loading washer & Dryer May this year and took Delivery in June. First problem was with touch controls. I should have Known then it would be trouble, they replaced it then we went home to Fl. - Aug. Returned in Oct - used the machine eight times total and it locked up with our Clothes inside in water. Called for service, was told it would be a week before someone could come, then was told after four days it was the mother Board and it would take at least another week to get our clothes out. Their Service is the worst I ever have dealt with. The whole house - we Bought Whirlpool based on the Maytags we bought for our House in 2004. Never a problem but those Maytags were Maytag - not whirlpool. I would never buy any Whirlpool Appliances again. It is sad because I try to buy American made to support our fellow Brothers and sisters in the work Force but now I will buy made anywhere as long as it works and has reasonable service. Whirlpool is not the same as I Remember from years ago.

The stove started having problems about 5 months after I bought it new, it had a 1 year warranty on it so the first repair was covered but it begun to have the same problem a few months after the repair. By the time I contacted the company they told me the warranty was expired and ask if I wanted to buy another year of coverage for $300, of course I said no. I repaired it myself and once again it worked for a few months and now the problem came back. Will not heat up so dont waste your money.

Our new fridge, which was already an exchange from another unit that went bad, kept freezing things in fridge compartment. A tech was sent out three times and then the compartment quit working completely. They stated they would replace for us, only way they would replace was to have them ship a new unit which would take two weeks. So we are without a refrigerator for two weeks. Asked if I could go buy one and be reimbursed. I could but I would NOT be reimbursed for full amount. The company reps I spoke to could have cared less about our situation especially Fred who supposedly is a supervisor. Do yourself a favor...DON’T buy Whirlpool. Their customer service sucks!!!

This machine always leaves me questioning if its going to finish the cycle. It goes thru all kinds of spastic sounds in order to advance to the next step. I learned I cannot presoak a load more than 10 minutes before the machine empties ON ITS OWN! I just dont trust the machine and would not buy again.

I purchased this Deep Cabrio Washer and Dryer a year ago. We moved into our new house and put in the new washer and dryer. During the first load in the washer, the spin cycle blew the ring right off of the hose and flooded our new laundry room and bedroom in the basement. My husband had to put a clamp on it to secure it. The washer does not wash the clothes, in fact you have to always wash it under Deep Water and wash it twice using twice as much detergent as you normally would. This washer is horrendous. My best friend bought the same one at the same time and she hates it just as much as I do as it does not clean clothes. Whoever designed this washer should be fired from Whirlpool. Im hoping through Nebraska Furniture Mart and Whirlpool I can find a solution.

The washer began to start making noises as if coins were in it or plastic breaking every time I wash. Also, it does not wring clothes out good and clean well. I have Whirlpool Cabrio.

We purchased a Whirlpool dryer about two years ago. Unfortunately I havent had the time to compose a letter stating my dis-satisfaction until now. After much research and haggling we decided on the Whirlpool Cabrio Platinum model, a very efficient (we thought), and even attractive model. It has proven to cost us much more than we bargained for, as EVERY time I do a dark wash, which is usually two to three times a week I must re-wash the items once or twice after! All of the items come out of the wash with white spots all over. Thinking it is soap, I run the wash again on a rinse cycle: nothing changes. Then I redo the wash - this time not using soap. The result is a bit better, but I still have to take a wet washcloth and rub the areas out.I did voice a complaint one time to which I received a letter stating that I should read my manual, specifically the troubleshooting guide. I dont have time for this. Again, we purchased this machine for its cost and efficiency, yet its ending up costing much more than it should as for every load I do (of dark clothes), I have to do one or two additional. (No telling what is on the light or white clothes that I cannot see because of their color!) This machine has been a total waste of time and money; I will never purchase another Whirlpool machine as I am extremely dissatisfied with this product.

I bought a Whirlpool refrigerator (model number model ised5lvaxwq00) about 14 months ago. The icemaker would not work when delivered. I had it fixed. Several months later, it quit working. It cost $200.00 to have it repaired. The ice door stopped working. I called Alabama Power to repair the icemaker. He advised that it would cost around $300.00 to repair. We are on a fixed income and cannot afford to have it repaired. On investigation, I found hundreds of complaints about the same issue with the icemaker flap. I would appreciate you trying to eliminate this problem.

We purchased Whirlpool AquaLift oven from Lowes 10 months ago. Since then, I dread each time I use the oven because I end up cleaning it by scrubbing and using different products because AquaLift cleaning is a scam. I have arthritis in my joints especially my neck, so cleaning it by sticking my head inside is a nightmare for me. I will try to call the company and see what is going to happen. I read that someone is suing Whirlpool for this product so hopefully they will recall the product or refund us if we return it.

I have had my Whirlpool W10280546B HE washer for 1 1/2 years. For the last year, I have had constant problems with the washer leaving a large amount of residue (in spots) all over my laundry. I have always run my washer as instructed, and I only used HE detergent in the correct amount. This residue appears to be fine lint, but may be lint combined with detergent.I have used the washing machine cleaning tablets and powders, but this has not helped at all. No one seems to have ever heard of this problem. I have to clean off these spots which cover approximately 1/3 of each article with every washing. The dryer helps get some of it off, but not nearly all of it. Any suggestions besides buying another washer of another brand after only 1 1/2 years?!

I purchased a Whirlpool Washer at Lowes on 02/29/16. After 3 weeks it simply stopped after the last rinse, never drained the water or starting the spin circle. One and a half month later after 5 service calls still no working washer. Whirlpool customer service just adds insult to injury. They refuse to replace to washer or to issue a refund. Apparently they dont care if their customers have to use a laundromat indefinitely after buying one of their washers.

Let me start out by saying that I had a Whirlpool washer that lasted me for over 25 years and done a great job of washing my heavily soiled clothes. One day it refused to run and I tried to get parts for it but it had become obsolete and no parts were to be found for it, so I had to buy a new washer. I chose whirlpool again and let me say that it was a huge mistake. This model is a low water, high efficiency, top loading machine. It has nubs in the bottom that agitate to clean the clothes. The first time that I used the machine, I found that I had made a mistake purchasing this machine. It does not clean the clothes and there is NOTHING efficient about this machine. I have to run the washer twice to clean my clothes and they are still not clean. It leaves soap in the clothes and does not rinse them clean of the soap. What it does very well is extract water from the clothes during the spin cycle. This washer really turns up the high RPM`s on spin cycle. It has ripped apart several of my shirts during spin cycle. Whirlpool really failed badly on this machine. I see clearly now that Whirlpool is not the company that they used to be back in the 1980`s. I still have the whirlpool dryer that I bought back in the 1980`s and it still works very well. To end this story, I loaded up this NEW WASHER in the back of my truck and took it to the scrap yard and I asked them to destroy it in front of my eyes. I wished that I had recorded the destruction of this piece of JUNK and posted it on YouTube for the world to see. I got over $450.00 of pleasure watching the crane operator completely destroy this pile of crap. GREAT JOB WHIRLPOOL … YOU HAVE LOST A CUSTOMER FOREVER. I WILL NEVER BUY ANY OF YOUR PRODUCTS FOR THE REST OF MY LIFE and will advise others not to buy Whirlpool products as well. I am a male, 62 years old and work hard for my ill spent money on your JUNK. Life is always a trial, live and learn the hard way. Warning to all consumers. Do not buy Whirlpool products ever!!!! Whirlpool can K.M.A!!!!

Well, I read most of the complaints with the failures in the machine. I guess most of them didnt last long enough to rate their performance so here we go. I bought a Cabrio top loader, high-E washer a couple of years ago. This one had a different kind of agitator - it was just a couple of inches or so off the bottom. I specifically bought this to wash comforters and it seemed like it was good for that (rousing agreement from the salesperson). So after a couple of years of working with it, here are my observations:Pros: There are absolutely none!Cons: Okay, other than not having control over the settings (cannot override any of the preprogrammed wash settings), it simply doesnt get loads clean (yes, I use expensive HE detergent). Except for the bulky setting, there is never enough water to wash and rinse the loads properly. Next, it makes a mess of the clothes. At the end of the cycle, and this is true no matter what I wash or how large or small the load is or which cycle I pick - even light and slow spin, it just makes a tangled mess of the load. Stuff gets stuck inside of other stuff, wrapped around other stuff or are balled up. Never have I seen this type of issue. I constantly get the unbalanced load notice and have to manually redistribute the clothes most of the time.To address the too little water level, there are two options. I have discovered that the bulky setting has the highest water level, so I use that most of the time. From time to time (when I need different water temps or just want more water), I have developed a work-around by putting a Y adapter on the hot water inlet and a short hose. Once the washer starts the wash cycle, I stop it and add a bit of hot water to bring the level up enough to do a decent wash job - same for the rinse cycle. So much for Whirlpools water efficiency.Next, the hot isnt hot. Its barely lukewarm. So I turn the cold down to a trickle and I get a bit hotter water. It takes forever to rinse though. Its a good thing Im semi-retired. Next is the inflexible cycle/water selector. I have never had a washer I couldnt override to tell it what to do in unusual circumstances. Boy, what rocket scientist at Whirlpool dreamed that up!But above all, this just doesnt get loads clean. I have experimented with all the variables, load size, cycle selection, detergents, etc. Most of the time, I have to do two cycles with my loads and these are not unusual or extremely dirty loads. They are just normal, everyday laundry for an adult couple. Really, Whirlpool! Who was the conceptual designer on this? Thank goodness they werent working on the space shuttle or some disease research.Bottom line, I am so soured on the design and performance of this product that I will never buy another Whirlpool product, either brand name or generic (Sears). I just cant understand how a company would let something like this out the door.

We purchased all our appliances from Flecks - there were to be rebates. Also never received them. We have had our oven for 2 years - when I set the oven on 350 it will go up to 400 degrees & the temperature on the front of the stove is 350 then it will drop down to as low as 250 & the temperature will still say its still 350. I called the company - did will do nothing. Will cost me as much to fix it as to get a new one. This a Whirlpool oven.

Ive read a lot of reviews on here for Whirlpool Cabrio Washer and Dryer saying horrible things and maybe I lucked out? We got our set at Lowes a couple of years ago and havent had issues. We use Gain HE liquid detergent in the washer and have no problems. We also do the recommended routine cleanings of the machine as the manual says. I pick the settings for what we have, clothing wise, and it washes appropriately and things are clean, no marks or other things people have mentioned. I will click on extra rinse and adjust the soil level if something is particularly yucky. The dryer is great as well as long as you select the proper type of wash you have going on. I tend to do more dry setting and things never come out wrinkled. Sorry for all those who have had bad experiences. Also, others have complained about the noise...our old machine had an agitator and was very loud. Our machines are in a closed room and most of the time we dont hear a thing until the bell rings. Maybe wed hear more if they were in an open area or garage where noise echoes?

Purchased washer and dryer combo on 07-08-2013. I have a family of just 2 now. Under normal conditions I thought the machine should last 12 to 15 years. After 2 years of service the bearing and seal on the tub failed, I had to order parts and rent a tool to install. Then after 3 years had to replace suspension kit for the tub. Now after 3 1/2 years the water drain pump has failed and the sensor on the motor is acting up. This machine listed for $800. I did not purchase extended warranty but I have repaired myself. If I had not repaired myself the cost would have exceeded the cost of new. I have now purchased another makers model machine. I think Whirlpool should buy this machine back.

A factory authorized technician came out this morning and repaired the washing machine. The bolt had come off of the pulley, which then fell off and burned through the guard, and then burned into the insulating on the bottom. The technician said this happens frequently. All that needs to happen is to have a Loctite bolt holding the pulley rather than a plain bolt which comes loose with the vibration. All Whirlpool had to do was spend a couple cents more for the proper part which would avoid potential fire! I should not have needed to have had my home put at risk, needed this service call or pay all that extra money because of their poor workmanship and design failure. This should be a recall item, and all costs incurred by the consumer should be covered by Whirlpool.

The knob on the Gas Cook top stove from Whirlpool (Part no: W10594481) is very poorly designed. It is very flimsy and breaks easily inside. Outside it still looks intact, but if you examine it on the reverse side, where it actually fits into the cooktops metal rod to turn the gas up or down, we can see it breaks there, as it is made of very cheap plastic. Although it is supposed to be a Stainless steel knob, it is actually all plastic where it matters most. I bought the new cook top from Whirlpool in 2014 and within a year have replaced all the knobs as they were breaking once every couple of months. I am still having this problem after 2 years now. I have contacted Whirlpool and have asked for a solution to this problem. They dont have any, other than offering a new version of the knob which costs $10 more and it is not easily available anywhere. I feel very cheated that I got a poor quality product and no help from them on fixing the problem.

New whirlpool washing machine 2016 - This washer is supposed to be smart, but it NEVER fills up with water! I always have to fill a bucket with water and throw it in the washing machine. My clothes do not come out smelling fresh and its not the detergent to blame, its the washer! Im so disappointed with this product. Whirlpool should stop making products.

Have a warranty with them to get reimbursed for repairs for a year. Have had to use it twice now for the same part. Customer service told me itd take two weeks to get a certified repairman of their choosing to be reimbursed. Two weeks to go without a fridge is their solution and they have no other repairmen working. So I ask to speak to a supervisor and the representative tells me she wont transfer me out because thats the way it is. Paid out of pocket to get it fixed immediately instead of waiting.

I purchased a Whirlpool refrigerator with an ice maker exactly 2 years ago. It stopped making ice. I called a Whirlpool repairman and he said there was a leak in the freon tube. I should get a new one. I did, am trying a basic GE with icemaker.

Whirlpool Gold GC3SHAXVBOO - Two issues in two years. We purchased this refrigerator online through Whirlpool in April 2010. Almost a year later, a circuit board went. This was repaired under warranty. Our refrigerator was making loud cycling noises and we were told this was normal. Now a year later, again we have an issue. This time its the compressor. We called customer service and were told there is nothing they can do. The cost to fix approximately is $700. This is very upsetting to buy a $2000 refrigerator and have two major issues within two years and then not have the company stand by their product. I would wonder how many other people have this model and have these issues as it seems like a lot. Whirlpool customer service is terrible, non-caring and offered no assistance.

My washer worked less than a year. I finally called Whirlpool and they basically said, were a big company and you must for the rusty, broken drive shaft, pay for all new computer face plate, and service repair. I contacted the FTC and they told me they needed more complaints in order to make them do a recall on Cabrios. Good luck!

55 Gal Electric New in 2003 / Limited Lifetime Warranty - I paid quite a bit more initially at Lowes for this unit. Its stainless lined. I have had numerous problems since purchase. I had to replace the sensing element in the Smart Box in 2006. Then the lights started flashing again making a humming sound in the box. I took each piece apart in smart box and cleaned them, which seemed to help. Then the upper element that is also stainless that requires a special wrench to replace went bad according to the blinking lights. Lights stopped after several resets. Now, the water is boiling out of the top of heater and they tell me its the seal in the element that I never replaced. The cover for the element is off. Water cannot possibly build up and force out the top of the cover of tank. I am not an idiot, yet they tell me that is most likely the problem. They didnt listen to me long enough to properly assess my concern. Every plumber I talk to says its the separation of the liner inside the heater. Nonetheless, I have a water problem now in the basement and have never heard back from Whirlpool as promised with troubleshooting guide on an email. I am sick of calling and getting the runaround with every issue. The warranty is horrible for the consumer. Sure, you have a limited lifetime warranty, but when you cant get proper information when you need it, what good is it? Made in America is why I bought the product. I also need a new washer but will not be searching in the Whirlpool line due to their lack of care with an important issue with my heater.

Whirlpool Corp. stands behind its products. Bought the Cabrio Washer in June 2011. Lid cracked in October 2012 and was not covered under the Lowes extended warranty because they called it a wear item. However, our local Lowes store in Avondale, PA replaced it for us. In December 2013, the lid cracked again. I called Whirlpool customer service and they couldnt do anything. I called the Whirlpool corporate headquarters and was directed to a member of their executive staff. After explaining my situation, Whirlpool agreed to send me a new door free of charge and even pay to have it installed (which I told them I can do myself). Aside from the cracking of two doors, this washer is an exceptional unit. Its good to see Whirlpool stands behind its products this way, outside of the warranty period. I would guess that they always hear a lot of whining and complaining, but it seems if you explain things logically, people listen and are willing to help.

We purchased a new bottom freezer Whirlpool refrigerator 4 years ago. For the past year we have had problems with the freezer frosting up. An appliance repairman told us the seal needed replacing. This was done with no success. He states there is nothing he can do for it. The refrigerator runs all the time and the freezer is unusable.

Moved into a house with a 2009 Gold Series Dishwasher model GU2475XTVY0. It has never worked since we moved in 3 years ago, always left dishes musty and poorly cleaned. We basically used it as a rinse/dry and pre-washed everything by hand. Even then it would mold up frequently and required manual cleaning. Total piece of junk, but looked really nice, stainless finish. Yeah.Latest chapter is it completely stopped working. Called a tech out for the usual $80+. His advice: this is a total lemon, and has been from the start. Not worth repairing. So Whirlpool, is this the standard you have now? 5-6 years for a dishwasher life cycle? Noted that my fridge is a matching 2009 Gold series, it has also had several problems with keeping a steady temp and has gone through 2 control boards at a hefty fee each. I guess Im done with Whirlpool, running out of appliance brands to blacklist here...

We purchased a Whirlpool Energy Smart Electric Hot Water Heater with a 12-year warranty from Lowes on August 30, 2010. The water heater stopped working and the green light was flashing three times. We contacted Whirlpool since it was less than two years old and they were very rude to us. They told us it was the sensors and we would have to change them out. We waited while they sent the sensors to us. We installed them and it still would not work. It continued to flash three times just as before. We contacted Lowes where we purchased it and they were extremely apologetic and said they would be glad to replace it if we could get an RA number from Whirlpool, but that many others have been having a hard time dealing with Whirlpool. We contacted the rude people at Whirlpool again. They said they were not surprised that the sensors did not fix it. We asked for an RA number so we could get a replacement (after all, it did have a 12-year warranty). Now we were days later with still no hot water. Now this rude technician said it was probably the control board. I asked him if we were going to have to be without hot water until we changed every part on the unit. At this point, we just took the hot water heater out, put it on the curb, and went and purchased a different brand. Whirlpool has lost us as customers for life. If their other products are as horrible as that hot water heater, I wouldnt take any if they paid me to. They were by far the rudest and most hateful people we have ever dealt with and life is too short to be treated that way. I predict they will be out of business in no time with the garbage they are putting out.

We recently purchased a refrigerator from a reputable local appliance store after months of shopping and comparing and research. As an opinion, Whirlpool seemed to set the standard for a quality appliance. Unfortunately, we failed miserably by buying this side-by-side fridge. Two unsolvable problems. First, the cold side door is extremely difficult to open. Ive tried ALL gasket lube methods and failed. Second, the stainless steel used on the front of the machine is obviously low grade that accepts magnets and is almost impossible to clean weekly without streaking. They were kind enough to provide us with their special cleaner {free} but it takes about an hour and a half to use for moderate success.The lady on the help desk listened but seemed rather cold and uninterested in the problems. At this point, we would be willing to pay the extra and go to a Kitchen Aid instead. Our advise is beware of these types of issues and get some kind of guarantee from your store when buying a WHIRLPOOL refrigerator. This is simply terrible.

Weve had this washer for about 9 months now. We noticed that the loads being washed small or large werent coming out clean. When wash cycle finished items were covered in soap residue and or had large dry spots where water had never touched the area. When our sheets were washed in bulky/sheet cycle and deep water this happened. Maytag sent out repair person to find the water pump went bad, pump was replaced. After repair same bad washing results as stated previously. Maytag then sent out repair person for the second time. This time the main electrical board was replaced. Still after two repairs wash loads are still coming out dirty, soapy, dry in spots in any of the selected wash cycles large or small. Third call to Maytag and a third scheduled repair date coming up in a few day. Over the phone the Maytag employee only words of wisdom was, Did you buy the extended warranty. So unless there is a third failure I believe that this washer is just a poor design.

This machine does not clean the clothes well, keeps an odor even after using Clorox (probably due to water inside that never leaves), and does not spin the clothes well. Every washing is longer than traditional washers and then I must use the spin-only cycle twice (adding another 30 minutes). I must also shake the inside of the tub to get the spin to work at all. The tech came out and re-calibrated, but to no advantage. Terrible machine and should be, as one viewer said, under recall, in my opinion. NOT WORTH THE MONEY -- and I am very disappointed in Whirlpool.

I purchased this Whirlpool Cabrio Platinum washer on 12/1/12. I started getting an F1 fault and all the lights on the machine light up like a Christmas tree during cycles now. I thought I would research Google to see if others were having the same problem. I was VERY disappointed to see all of the same issues others were having with this high end washer. Without even calling a repairman, I know that this motherboard fix is $400+ based on all of the negative feedback. We have a large Whirlpool plant in my hometown, and I hate to see the lack of resolve by Whirlpool.

They sold me a washer that did not work. First load failed and the machine locked closed. Error E1 F9. Took 7 days for technicians to open the machine. The laundry was rancid by then. Needed a new drain pump motor, which was installed 37 days later. Whirlpool offered $150 for my loss of clothing. Ridiculous. Value $900, I asked for $500. Awful.

Wish there was a no stars. This is the second refrigerator in 3 yrs or less. Had first one for less than 8 months before it stopped working. Needed to be replaced and now second one made it a little over a year and now just stopped working. Washers were also garbage and I’ve been slowly buying all new appliances with other brands. I’ll never buy a single Whirlpool product ever again.

I purchased a new Whirlpool (2015) Model: WRF736SDAM13 French Door Refrigerator. Two days later, water was dripping from the light in the top of the refrigerator. I was removing about a cup of water twice a day, which dripped from the light. The company was friendly when I called, and offered a replacement or repair. I elected the repair as I felt that would be acceptable. The repair man inspected the refrigerator and determined the problem to be condensation from the water holding tank, located in the top of the refrigerator. He stated that because the incoming water has the opportunity to reach room temperature prior to entering the fridge, and because of the high temperatures (80’s & 90’s) the water holding tank has condensation that collects in the top of the refrigerator, which drips onto the top of inter refrigerator liner, and eventually drips through the light. He stated there is no fix, as it is not broken. While it is not broken, this is a bad design error, which would affect anyone who lives in an area where the temperatures exceed 80 degrees outside, which could only be fixed with a collection tray that would allow the water not to drip into the refrigerator. Currently there is none available. Because I only had the refrigerator for two days before the problem was reported, Lowes allowed me to make an immediate exchange. However, had this been purchased during cooler temperatures, the issue would not have been noticed until after the 30-day time frame and the exchange would not have been an option. When I made the exchange, I noticed that all the 3 & 4 door refrigerators are made the same and will have the same problem. I ended up exchanging it for a Samsung model. Kudos to Lowes. Whirlpool, you need to find a fix for this problem if you want to sell me another one.

This microwave had been the best I have used for several reasons. One is the modern design that goes with our kitchen. Two: it heats the food very quietly and produced an even temperature through out the food. Three; The inside of the microwave is easy to clean out.

After 1 year, my fridges plastic interior wall/liner started cracking everywhere. One crack is right across the entire back wall; other smaller cracks are on the sides and back. Three fridge shelves literally fell apart: pieces fell off! The glue came undone on the sides of the shelf that hold the glass in. Pieces of the shelf itself were falling out of the fridge. The microwave door has plastic trim around the glass on the door, and it is cracking also. It seems that anything that was made Whirlpool and is plastic is cracking and/or disintegrating. Sears caulked the cracks in the fridge and is replacing the shelves, but nothing is being done about the microwave. Whirlpool said, Too bad. Go to Sears. We may have made the product, but Sears is responsible. And Sears is saying Too bad; weve done all we can.

Had the entire kitchen remodeled. We bought a Whirlpool Gold French Door refrigerator from Sears, did not buy an extended service contract. The refrigerator has NEVER made an ice cube. The water dispenser in the left door sometimes works, mostly not. The fridge freezes the food inside, temp. set at 41°F. The entire ice maker has been replaced, several valves have been replaced, a service company rep. tore the back off the fridge, found some insulation misplaced, said he repaired that. We have been very patient. Three repair companies have been sent out by Whirlpool, two said the refrigerator CANNOT BE REPAIRED. Whirlpool told me the only resolution is repair.Whirlpools Customer Experience Center is a joke, they do nothing but try to schedule another repair call. Tell you how sorry they are about your problem but do nothing to solve the problem. Carefully trained to give you the BIG runaround and nothing else. You never get the same person twice or the same city twice. Patients exhausted. Calling my lawyer. I would strongly advise anyone needing a new refrigerator not to buy a Whirlpool product. You should also check the list of other brands they make, there are several. I wouldnt buy them either. Buy a fridge made in Japan by a Japanese company. They get it right and know the Quality Process.

My wife and I bought a Whirlpool water heater NU50T121-403, SER# 0733323 as we researched online the best efficient water heater for the money... which was actually more than we budgeted for. We purchased it from LOWES and our Plumber had to return the first heater due to a huge dent on the outside of the body once it was removed from the box. LOWES replaced it, no problem and he installed it. GREAT, HOT water for about six (6) months. Pilot light went out and has continued failing after relighting numerous times! Now we have the four (4) blinks indicating that the Honeywell gas control needs to be replaced only after 27 months of use. Whirlpool offers 12 year warranty on tank & parts, but come to find out, not this part. We were both raised on Whirlpool products and thought we based on our parents successes of various Whirlpool products, we were buying quality brand. We were soon disappointed and will never buy another Whirlpool manufactured Brand again!!

After almost 5 years of satisfactory performance, our $1200 Whirlpool Duet washing machine WFW9400SU1 requires repairs costing over $1100. Similar to another complaint listed, some parts rusted out, leading to extensive damage during use, which we realized only after the spin cycle became incredibly loud. Now the entire gut of the machine (bearing, drum, arm, casing, etc.) needs to be replaced - $900 parts and $200 labor. I trust my repairman (who said theyd seen this type of problem before with Whirlpool) especially because he recommended buying a new machine instead. I called Whirlpool, and they said they could do nothing for me which made me very angry. This is a mechanical problem that could have been avoided by using proper materials. Whatever happened to the washing machines that would last 15-20 years?

Very sad appliance company. I purchased a Standard Pacific Home in June 30, 2015 and moved in Aug 1, 2015. Use my Whirlpool Dishwasher for the first time back in Oct and it was not working properly. Whirlpool scheduled an appointment with Accord Appliance in Temecula Ca and the company was a no show. Called Whirlpool back and Rep Emma was very rude and had to call supervisor to schedule another appointment to repair dishwasher. Whirlpool have sad employees and sad appliance.

Dishwasher (WDT710PAYM5) handle on the left side loosened within 2 weeks of purchase. Today the handle fell completely off. The dishwasher will be a year old in August of this year. I cannot figure out how to reattach the handle and there is nothing I can find in the owners manual to help me. There are only two of us and I am the one who uses the dishwasher. This should not have happened. Not real impressed with this machine.

We have had the washing machine about four months. When washing sheets, they twist up badly. The machine does not seem to get the clothes very clean. It seems that it does better when we put it on the bulky setting for all washing that we do. More water is needed I guess.

We purchased the Cabrio Washer and Dryer from Lowes during a Black Friday sale, November 2016. The items were delivered when we closed on a new home. Thus, we didnt start using the washer and dryer until 3 months after purchase. One month after usage we had our first service call. To the point, what the other reviews say are the exact experience that we are having. Unfortunately, we did not do our research before buying. The washer: Clothes come out wrinkled, littered with lint, and the wash cycles are excessively long. The dryer: Clothes take a long time to dry, and most times we run the dry cycle twice because, after the first cycle, the clothes are still damp.Even though the washer and dryer can accommodate larger loads, we are forced to break out the laundry into smaller loads to get better results. Still, doing the laundry is negative experience with the Cabrio. Recently, it took nine hours to fully complete 5 loads of wash. That included the dryer cycle. The repairman said that he is well familiar with the issue. It is the new technology. The software is incredibly sensitive and can fault easily. This leads to another negative feature. The software is restrictive leaving the user with little control over how they want the wash and dry cycles to perform.Going back to the conversation we had with the repairman. He said he had a Whirlpool washer and dryer at home that was over 10 years old. The old fashion kind with the dials and less complicated technology; and he has never had an issue. I have to agree with that. Our second home has the Whirlpool Duet (washer and dryer) that are 13 years old. Never had a problem technically and with washing and drying clothing. We plan to try to contact Whirlpool about their return policy. Not a quality product. Definitely cannot recommend this washer and dryer. We truly purchased junk.

We purchased a Whirlpool upright frost-less freezer (model # EVL201NXRQ05) in October of 2008. So, you see, it is not even four years old. A few months ago I noticed that some things in the freezer were very soft. I looked at the back of the freezer and there was some ice buildup around the area where the coils are located. I took everything out of the freezer and removed the panel over the coils. There was major ice buildup on the coils. I completely defrosted it and dried it out. I restarted it and it seemed to be working okay. But a few days ago, when I got something from the top shelf of the freezer, it was not even frozen. So, here I go again. I removed everything from the freezer and have defrosted it again. However, this time, as soon as I turned it back on, the ice started building up on the coils immediately. It is impossible to contact anyone at Whirlpool that gives a crap. We have also been having problems with our Whirlpool Gold refrigerator. We have spent over $250 on it and it still is not working properly. I would love to just throw them in a ravine, but we have spent a lot of money on these appliances. We thought that Whirlpool was supposed to be number one in appliances. What a huge mistake we have made and it is costing us dearly.

Do not buy anything Whirlpool makes. I purchased a new home and new appliances. In less than 4 years motor is gone in dishwasher. 6 weeks later I have another leak that has ruined my hardwood floors. My fridge is making all sorts of weird noises and alarm is going off. They are coming to ‘look’ tomorrow. And my washing machine is no longer draining. Whichever you buy from check how the extended warranty works... Trail Appliances Calgary uses a company that is horrific to work with, doesnt have a human to talk to and wont acknowledge you unless you pay $149 upfront. RUN AWAY!!!

We purchased the unit in March, by April it wasnt cooling. In June it shut down. In July after 8 tech appointments and repairs. Whirlpool finally said they would refund my purchase and I should see the money in about three weeks. That would be about a week longer than the refrigerator worked. I dont have the money to just get another one so I guess the family will be without a refrigerator for another month. That means shopping every day for perishable for a family of 10. I would not recommend another Whirlpool product. This is no joke, every time I called them one of the first things asked was Did you get the extended warranty? Why would they ask, sounds as if they dont trust their own product either. This unit was purchase online through Sears.com. Purchase price was $2299.99. Order placed on March 4, 2017.

March 1, 2016 I purchased a new Whirlpool dishwasher model WDF320PADW2. After just over 1 year of use, the unit quit. The pump only runs in the empty direction. It quit in the wash direction. Hums and smokes. This is not acceptable for a appliance to last just one month past warranty then totally quit.

On 2-26-13 I received my new Whirlpool Refrigerator, Model WRF989SDAE, KSN 4191832, 28.6 cu ft, french door for a price of $2500.00. November 2014, refrigerator stopped working. Though it was not under warranty any longer, the repair company advised me that the problem was a warranty item and repaired it at no charge. This process took several hours of work by the repairman and two visits. He advised that this is an issue with the refrigerator and Whirlpool is aware. Now, May 2015, only 6 months later, ice is building up on the back wall of the freezer and the freezer is running constantly and very loud. Bringing in repair person, hopefully before it stops again. Appears to be related to the initial issue. I cannot trust this refrigerator and would highly advise everyone not to purchase a Whirlpool refrigerator. Refrigerator needs to be replaced, not repaired.

Bought washer just under three years ago and the tub bearing started to sound like a jet airplane. Whirlpool seems to have an ongoing issue with the tub seal which goes bad and then allows water to enter the bearing which then fails. Whirlpool will not make it right, I guess I will have to plan on a $350 repair every two to three years if I keep this machine. I am very disappointed with whirlpool for not standing behind what is a known problem. They should replace these seals under warranty so that the Bearing does not fail. Thats my opinion, recall the seals and fix a bad design problem. I would not recommend ANY whirlpool products to anyone at this point. What other problems do they have with their other products?

I have the Whirlpool washing machine for last 15 years and there has not been any complaint since its acquisition. I do a lot of laundry because I have a big family, but not major issue so far. I will recommend this brand to anyone willing to buy a washing machine.

Two years ago, we bought a Whirlpool gas range, model WFG361LVQ2. The range-top grates were porcelain-coated, smooth and shiny. The range itself has worked flawlessly (Admittedly, it gets only light use in our elderly household, which consists of me and my wife). The only complaint I have is that the porcelain on the grates is failing. On one of the grates, its flaking off where the flame contacts with it during cooking (Photos attached). On another two, the porcelain has developed a surface roughness thats clearly a prelude to same type of damage as the first. The fourth grate still appears to be intact. The differences in damage is no doubt due to the different amount of use that each receives.When I called Whirlpool, a supervisor there told me that grates have no specific life expectancy, and that is true for plain metal grates as well has porcelain-coated grates. She also said that some chemicals can penetrate the porcelain and shorten its life. I told her we didnt use any chemicals on the grates, but only rarely used common kitchen scouring powder, and I cant imagine the powder or the chlorine in the powder could do that kind of damage.When I asked what it would cost to replace the four grates, she said $187. I told her the entire stove cost about $500, and it didnt make sense to pay almost $200 to buy grates every two years for the next thirty years. I told her that the grates on our previous (non-Whirlpool) range lasted the life of the range - about forty years. So I declined to purchase new grates, despite her offer of a one-time discount of 25%. Though the grates are becoming eyesores, theyre still perfectly usable. So Ill hang onto them until I can find some bare metal ones to replace them.

I was excited to have an energy efficient washing machine and chose the Whirlpool Cabrio top loader. I truly wish I had read reviews rather than trust the salespersons advice. It does not clean clothes properly at all. They come out smelling dirty and are covered in white goo, even when the machine has just been cleaned. Stains never come out despite all of my efforts. Now I have water leaking out of the bottom as it fills. Not impressed at all. What a giant waste of money.

A 12 year old built in double convection oven that has a retail cost of $4500.00 has its control pad discontinued. I cannot repair my investment. I spoke to the executive offices & they arrogantly told me that they only have to make parts for the length of the warranty. Suppose you had a 12 year old Honda that they discontinued a critical part would you feel swindled, I asked. We dont make cars was the response from the executive customer care agent. ARROGANCE How to destroy a company one customer at a time.

Had washers model # WTW8500DCO repaired after being install for 14 days. Have had washers repaired every 90 plus days because of constant electrical and mechanical failures. Would not ever buying another whirlpool appliance to my worst enemy. Customer service is a total failure. If you ask a question after talking with you for 5-8 minutes and they dont have an answer they start saying HELLO, HELLO? I have to hang up. I cant hear you. Just a really sad business. Stay away!

What a disaster! Within one year we had to repair the stove twice, the dishwasher and the fridge! Almost three years later, we are experiencing problems with two burners and with the fridge! The company does not stand behind its products. Avoid them.

We bought our new Whirlpool Cabrio Washer & Dryer combo from Lowes on the north side of San Antonio, TX, for delivery when our new home was completed in Blanco, TX. Delivery & setup went smoothly. But it wasnt long before we both noticed something wrong with the washer. What was supposed to be one of the quietest washers on the market was far from it! -- loud grinding & thumping noises when the spin cycle would kick in. Whirlpool service dept was called and a repair tech was dispatched - 4 TIMES! The tech from Appliance Science spends most of his time on his phone talking to tech support, and has pretty much changed out parts at will! The motherboard, the pump, the clutch, the splutch have all been changed, to no use!We still experience problems with the washer NOT spinning, or only spinning for a short time, and the clothes still soaking wet! Its a good thing the dryer works well, because the washer is a dud, and we cant do a damn thing about it! Weve been told by Whirlpool service that since we have a repair warranty, we cannot get a replacement washer because we dont have a replacement warranty. Ive never heard something so ridiculous! Color us highly dissatisfied in TX!

I brought a Whirlpool refrigerator on 2/15/2020, French doors. Bottom freezer. I have had issues with the bottom freezer from day 1!! Ive had gaps in the gasket seal and air was coming from the freezer. This happened 3x. Now there is a build up of frost and ice. STAY AWAY!! Ive never had any issues with Whirlpool until I purchased this updated refrigerator. I should have stuck with my regular top freezer refrigerator. No issues!!

I had this same refrigerator in another home and had no issues, this particular one now I have nothing but issues with it. It seems that the quality is not consistent. First the ice maker was not working, then the freezer light burned out and now there is extensive frost build up in the freezer. The refrigerator is only 2 years old!

I bought a Whirlpool water heater from Lowes in the fall of 2009. For the first 4 years it worked fine. Since the spring of 2015, it started to stop working. I called the company, and they recommend their contractors to fix it. In less than a year, I had it repaired at least ten times. I spent more to repair it than I bought it. This water heater has a 10-year warranty on it. Per the companys recommendation, I replaced the thermocouple, clean it, have it regularly serviced. The technician told us we need to change the gas valve assembly. When I called, they sent a burner assembly. When I called, they asked me about the exhaust pipe, whether it is go through the roof or go through the side of the house. I took several pictures of the exhaust system and sent to them. I called, one of the people on the company side said my exhaust was wrong, and need to be repaired by a HVAC company. I asked what is wrong? They dont tell me. I sent emails, and called to ask an answer, and got nothing. My impression is that they dont want to deal with the issues and simply want the consumer to get tired and replace the water heater. It really shows the total disregard of the interest of the consumers. This should not be the way people do business in the United States. When a big company has large numbers of lawyers, they can ignore the law. What a corrupt system!

The Whirlpool washing machine came with our apartment. It is a top loader, which I like. The only difficulty is that no matter what I clean the interior with, I cannot seem to get it clean. It gets very dingy, even with HE detergents.

Bought a nice house in 2012 which has a Quiet Partner 3 Dishwasher. About twice a week it has to be reset pressing buttons because it blinks at you when you press start. Control board was replaced a couple times since we bought house. We just put up with it. The tub has a manufacturers defect in bottom where the plastic is so thin it finally cracked and over time water trickling out went to wall. Then ruined an area in finished basement ceiling. Ive used a couple different things to stop the leak but it always starts leaking. Customer service says its not under warranty so will buy a new dishwasher. But not Whirlpool or Maytag. Same company now. Dishwasher is a total piece of crap.

My double oven is only 6 years old - it stopped working on xmas day, had a repair man look at it. He has phoned Whirlpool and has not had his calls returned to buy the part needed. Why is this. I need my oven, why is Whirlpool making it so hard for me to have it repaired.

I am concerned that Whirlpool microwaves installed over the stove have extremely faulty doors. I have two homes in which I have Whirlpool microwaves, and both have huge cracks in the door and small pieces inside the doors beginning to fall out. It deeply concerns me that it will cost more to replace the doors than to replace the microwaves. I have always believed in Whirlpool appliances but now feel that I will have to change brands. My question is “What in the world is wrong with your doors that they crack so easily and the company holds no responsibility with such faulty work?” I would simply think that this was just a faulty door on my microwave, but I have two that are cracked! This definitely means you have a faulty product.

Me and my wife bought a Whirlpool top load washer June 2011. Two months later the motor locked up and they repaired it; then the transmission started whining the next month. It was repaired. Now a bearing is going out all in the first seven months of ownership and they will not exchange washers, they just want to keep fixing this one until the warranty runs out. Whirlpool washers are a piece of junk and I will tell everybody not to buy anything Whirlpool.

I had to purchase a new fridge quickly due to a power surge and this was the only one available with features I wanted. It is too small, but thats not the fridges fault. Has worked well and easy to clean. Simple white fridge that Id recommend. Not expensive and for the past year+ dependable.

A Whirlpool dishwasher was installed by Skyline, a modular home manufacturer, and we occupied the house on August 21, 2014. The appliance never worked and Whirlpool sent repairmen 9 times over 9 months to either repair or determine if it should be replaced. It washed the dishes exactly 4 times in that time. Complaining to Whirlpool only caused a supervisor to scream at my wife that we were the cause of the malfunction. Nearly every part was replaced & they still refused to exchange it for a replacement new one. The modular home manufacturer received the same treatment appealing for us.

Love the size. We got the 28 cu ft with the drawer. I love the drawer for cold drinks and lunch meat, cheese, etc. Unlike previous refrigerators I never seem to run out of room. The bottom freezer has 2 drawers and is easy to organize.

I purchased this microwave in September 2010. It was installed in a vacation home, so it has actually been used for less than one year. It has now stopped heating food for the fourth time. The previous problems miraculously fixed themselves after flipping the fuse for a few minutes. I guess I should have been suspicious at that point, but I figured maybe I had overheated something. But this time, the problem has not corrected itself. The Whirlpool representative that I spoke to, while very polite and personable, only scheduled a service call that will cost me $89.95 PLUS parts and labor. I asked her if other people had reported this same problem, since it had happened to me several times. She told me NO. I decided to do some research myself (yes, I know; I should have done this BEFORE I spent $578 on a worthless product) and found that many others have had the same problem, and that this is obviously a defect in the design of this unit. Unfortunately, I purchased the entire Whirlpool package because of a special rebate available at the time. Now, I am wondering if my other appliances will begin to break down in the near future. After reading about the experiences of others, I am calling to cancel the service visit. I will be removing the microwave from my kitchen and purchasing a new one. Whirlpool has lost a customer. I will NEVER purchase a Whirlpool product again.

I bought a dual oven Whirlpool 2 years back. This range keeps breaking knobs that are such a poor quality. I have bought knobs from Whirlpool 7 times already then got PSEG home service and they are tired with the quality itself. Save your money and buy another make! Poor customer service and the worst experience is what I have gained on buying this make. Have old mother at home and this headache only created more issues to help her with cooking.

I paid ~$1200 for a new Whirlpool (French door top fridge and pull out freezer bottom) 7 years ago when I bought my house. I was so excited - and the appliance has been a problem from the beginning. It has always made a very loud knocking noise - even when it was new. I was told by the technician there was nothing he could do and Home Depot wouldnt help me with it either. My freezer has gone out three times - the last time was the day before Christmas Eve 2016 (a few days ago). I lost everything for my Christmas dinner that was in my fridge because that went first.Then when the service man came today, I was told it was the freezer that is causing the problem and everything had to be defrosted - plus they had to order a part that would take 3 to 5 days - so Im now going to lose everything in my freezer as well. All in all with the three service calls and the food I have lost probably amounts to around $800 - $900. I am so upset and cannot get any help from anyone. So, Im just warning you - NEVER buy a Whirlpool!

The felt drum gasket came off our 6 month old Whirlpool Cabrio dryer purchased through KB homes. When I contacted the helpline on the 16th of May I was promptly set up with an appointment on the 18th of May. On the 18th I called to confirm a time and the company that whirlpool subcontracts in San Antonio, said they had no appointment for that day and the soonest they could get out here was June 1. I contacted Whirlpool to let them know this wasnt acceptable and I received many apologies and I understand how you feels. I asked how is it you have one company in all of San Antonio to service our dryer? Again more apologies. Then I asked since when does only apologizing and saying, I understand your feeling, be the end all of your customer service? No reply to that so I called Sears who promptly had a repairman out to the tune of $200 bucks with my military discount. Never again Whirlpool.

I purchased the Whirlpool washer and dryer three years ago and I absolutely wish that I hadnt. After three years of use, the bearings on the tub are shot. I need to replace them but it will cost $400.00 to repair. This is the second time that this machine is for repair. I am going to dispose this machine and purchase a new model other than Whirlpool. The overall performance is poor and not as advertised. It does not use enough water and does not wash clothes well enough. At times, you can see that the water never reached parts of the garments. I am totally disappointed in its value and quality.

Very disappointed with this product as well as Whirlpools handling of the situation. I purchased this item 9/15. Its now 10/16 and the plastic that surrounds the glass on the shelves has cracked on 3 of the 4 shelves. The company will not replace because the warranty time has run out. The cost to replace and ship is around $500.00. Big disappointment.

I had the biggest nightmare with your sorry company. On 01/05/2013, I purchased a new 50gal electric water heater from Lowes in Waco, TX. I got the unit installed and the damn thing would not heat. I followed your lame support instructions. I contacted your support tech and diagnosed everything possible. I was told I needed to have an electrician to verify that I was getting enough power. That cost me $75.00 bucks and everything checked out. He was not able to check the water heater since he was not a Whirlpool licensed tech. So I called Lowes to return the water heater. Now this is where your policy at Whirlpool suck! Lowes is not allowed to take back/exchange your crap without an RMA number. I had to get it from Whirlpool directly! I called Whirlpools customer service. They flat out refused to do so. They stated that I need to get a certified Whirlpool tech, but it was up to me to contact one! Their nearest one was from Dallas (2 hours away) and could not come out until later next week! I told the tech that its unacceptable! She even refused to get a supervisor! Plus now I blew up on this one. I had to pay the tech $75.00 up front plus the $75.00 an hour to which it would take 2 1/2 hours for repair. Meaning, I would pay more in a damn service call than the actual cost of the new water heater! Oh, but they would refund me in 60-120 days. I would first verify the work was done and if any overcharges, it would not be refunded! So I say to Whirlpool/GE, your warranty policy is a bunch of **. This includes your customer service team as well! I will never ever purchase a Whirlpool or GE product again. Samsung now has my business. May your company fold! Youre a worthless corporation that continues to rip the Americans off!

My new refrigerator was purchased in December 2016. The black finish was scratched by the installers wiping off their hand prints. The retailer offered to replace the doors which happened two months later. The black finish scratched IMMEDIATELY while cleaning of the installers fingerprints, using a silk microfiber towel though it looks like the cleaning was done with steel wool pads. I called Whirlpool and the retailer. Whirlpool says to order more replacement doors. Ha! Ha! I have had black appliances since 2000 in another home and there was NEVER a problem cleaning them. I do not recommend WHIRLPOOL because of this problem with the stability of the black finish. I dont have a receipt or order number because the suite of appliances was purchased by the condo association, not me personally. But I can attest to the condition of the marred finish and the ludicrous solution provided by WHIRLPOOL customer service... order more doors. I guess youd have to do that every week after you clean the front of the refrigerator.

Its an IKEA double wall oven. Top oven is convection, bottom oven is regular. The cost was half of what a single wall oven was at other stores. It is very simple without a lot of fancy timers and extras. Its great for cooking a very large meal when you need two ovens or have recipes that need different temperatures. I was able to shop entirely online to the store in another city and have the wall oven delivered for minimal charge. I dont mind paying more for better quality, but it seems increasingly hard to find. I purchased my no-name double wall oven from IKEA in 2010 for around $1000. That was almost half the price of a name brand single wall oven. Apparently the oven is made by Whirlpool. Self clean option works well. You cant beat it for putting on a great big meal where items require cooking at different temperatures. Both ovens are full size so you could cook a giant turkey and a ham at same time. Never had a problem with it either.

I recently purchased a Whirlpool Slide in Oven replacing my Amana stove of 15 years. My Amana was a very basic model, and I thought this WP was an upgrade. But it is so poorly made its ridiculous. First of all the bottom storage drawer, is so flimsy, it does not slide out easily, and the top lip doesnt even have a finished edge. Additionally there is a 1 inch gap between the top of the drawer and the bottom of the stove door. But the BIGGEST disappointment was the oven racks, totally flimsy.We used a Lodge Dutch Oven (which we have used many times with our old stove) and the oven rack sagged under the weight. Had I known I would have pulled the racks from my old stove. I contacted that seller about these issues, and they said they are ALL like that even the higher end ones, and I contacted Whirlpool to see if I could buy better quality racks and they said no, this is all they have.

They will not honor the extended warranty on their fridge which Ive had for less than three years which will not defrost making me lose thousands in spoiled food. Extended warranties are contracts and this company should be penalized and shut down for fraud.

Our new home came with brand new appliances. I love our Whirlpool microwave. Its reliable, quick & has lots of great pre-programmed features to assist with regular. The independent timer is a total bonus too.

I took the Sears salesmans suggestion and bought a high-end quiet dishwasher. It worked wonderfully until it sprung a major leak. Computer told me the phone # to call. It took a week for the Sears repairman to come out and $79 fee to just look at it. He said the fitting between the sump and the pump came off and flooded water over the electric motor. Electric motor is shot! Cost to repair is over $400 and a 3-week wait!!! When and if a new motor is installed, only then do we know if the computer is also fried. This was a high-end dishwasher. Factory warranty just ran out. Repairman said this is a common problem with this model. DO NOT BUY THIS MODEL.

I purchased a WP side by side refrigerator and made sure I purchased an extended warranty. I paid the extended warranties faithfully each year since the initial purchase. In the last few weeks we had to call the phone number on the last WP extended warranty invoice and they sent a repairman. He said the refrigerator was un-repairable. The repairman gave my husband SR#** and a Cust. Service telephone #800-253-1301. I called and they gave me another SR#** and phone #866-931-7390 to call the following Friday. I called the number (Team Resolution Specialists) Friday 6/26/20 and was offered an amount that wouldnt even pay half of a refrigerator like that. They did not even offer to replace the refrigerator.The company where I work (for 20 years) sells Whirlpool appliances. We have purchased thousands and thousands of dollars of WP appliances. I work in Accounts Payable. I print a check for the appliances to pay for them promptly. I am so disappointed in Whirlpool. What has happened to Whirlpools quality of product and quality of service. I am so disappointed.

After buying the best washer and dryer out there, I have found out that they are not. Thank you Whirlpool for taking my $2000 and giving me a junk. I know that you do not care one bit. Never again.

Whirlpool Gold Microwave Hood Combo GH5184XPS4 purchased new on 12/2009. The plastic vent cracked where clip attached by factory installed screw. The vent fell off microwave on 10/2011. I spoke with Whirlpool customer service. It is out of warranty and recommended to buy new vent part ($40.00). The new vent broke once again on 12/2011, clip attachment location. Now, the plastic door handle is cracking. The customer service is sorry and recommends to buy replacement parts as long as they remain available. There are many reports of similar instances noted online. I live in a newly constructed condominium where multiple owners have had the same problems with their Whirlpool Gold Microwave Hood Combo GH5184XPS4.

Whirlpool Cabrio Washer WTW7340XW sounds like a small jet during spin cycle. The Whirlpool Cabrio Washers have a very well known and well documented problem with the tub bearings failing. Many many disgruntled owners have posted their complaints online, and there are many videos showing the issue on youtube. This issue is so prevalent that the manufacturer has created a tub bearing failure repair kit for $350. The repair is so expensive and labor intensive that many of the certified Whirlpool repair shops no longer work on the Cabrio washer stating that a better washer can be purchased for the cost of this repair.That said, the manufacturers customer service group denies that the Cabrio tub bearing failures is a common problem and are quick to state that Whirlpool holds no liability for this problem. Ramping the complaint up to a customer service supervisor is met with the same canned response. Regardless of the thousands of complaints Whirlpool is claiming that it is normal wear and tear for the tub bearings to fail. The manufacturer should recall the units for this manufacturing defect in the Cabrio design.

I have always chosen Whirlpool or a Whirlpool product such as Kenmore or KitchenAid. Preferably with an actual agitator in the tub. As a very capable handyman, repairs have been easy and relatively reasonable in cost. My units are 15 years old and going strong.

Worst service ever. This is my 4th refrigerator (I have 2 homes and moved a few times) and I have NEVER heard of a compressor going bad in 8 months. This was a new fridge, and all of my food went bad along with my infants milk. I cannot express how upset we were, and Whirlpool told us that they cant do anything for us, and it was just something that happens. Basically, they told me, Sorry for your loss... you should buy a longer warranty since this is not covered if it happens after a year. This is Whirlpools way of telling me, we dont care if you use our product. I am amazed that they wont give us even a credit for what happened. NEVER BUY WHIRLPOOL.

If I could give no stars I would. I own the Whirlpool Cabrio, which I bought only 2 years ago. Im on my 3rd service call. They replaced my board after only 1 year of owning it and now 2years later its the same error message (F6E2), the board again. Besides this problem the machine is horrible! Every load has to be done on the deep water mode or else your clothes will come out with dry areas. Forget about darks - they come out with lint and soap residue all over them. So for darks you have to use extra rinse cycle but still the clothes come out with lint all over them. Laundry has turned into a nightmare for me. And the clothes arent clean. If I dont spray and scrub any stains, the clothes come out with the stain still on them. Dirty white socks come out dirty, even with bleachI dont use warm water on my clothes because it shrinks them and I dont put all of my clothes in the dryer because it shrinks them. So I am constantly using lint rolls, like crazy on all my darks. And even though the machine is very large I was told to never put a lot of laundry in it because nothing will get clean. So now I have to do more loads of wash. Doing laundry has turned into a job, a horrible job that takes hours. So now I have to use deep water, extra rinse and smaller loads so how is this energy efficient - its NOT, its the opposite of efficient. I am doing more wash and using more water. I use liquid HE detergent like they said. I clean my washer when it lights up to clean it. I dont know what else to do. I just called whirlpool about all of this and my second board being broke within 2 yrs and they dont stand by their products. I have to just keep getting it fixed through my extended warranty company. Thank goodness I bought an extended warranty.I would never ever buy anything whirlpool again! Dont buy this washer if its still available, it is the worst. Even if cabrio isnt available (which I dont see on their site) I still wouldnt buy whirlpool. They should replace my machine with a different one at this point. Not that I want another whirlpool but at least I would have a machine that works. This machine completely stopped working after the error code so I have no machine for 4 days now. I waiting for my extended warranty to get back to me and then I have to make an appointment for the appliance company to come and fix it. This is crazy. All these days and I cant do laundry. This is not acceptable!

I purchased an appliance package Whirlpool Gold series that included a range, refrigerator and dishwasher. This was approximately 3 years ago. The range has already been replaced by Whirlpool after having it repaired twice and, finally, following the complete breakdown on Thanksgiving with turkey in oven. The refrigerator has broken twice and the computer box that controls all functions was replaced twice. The compressor goes off randomly and is currently off again at the moment. I woke up this morning to this and the temp inside is around 50 degrees. Needless to say the food inside is a loss. I will never purchase any Whirlpool appliance again. These were not inexpensive appliances by the way.

I purchased a Whirlpool 3 years ago. It was on the lower end for price so my expectations were not that high. It does an average job cleaning dishes so for the price I could give it 4/5. The pump and motor just went and had to be replaced. Almost the same cost as replacing the whole machine. The repair technician that did the work stated that this was a very common problem with Whirlpool in recent years. Of course this is not covered by warranty. So if you purchase a Whirlpool realize you are rolling the dice.

Our 4-year old Whirlpool microwave suddenly stopped heating. We thought that we forgot to push something so we tried again to start it. This time, it started to spark. We bought a new microwave oven and foolishly bought another over the range Whirlpool microwave. This was about 1 1/2 years ago. The second Whirlpool microwave oven stopped heating as well. F7 came up on the controls which meant that the magnetron failed in this second microwave as well. We called Whirlpool and they said they would only repair it if we paid for the repair which would have cost almost as much as a new microwave and maybe more if other parts were involved. Next, last year, 2012, the pump on our Whirlpool dishwasher broke and once again, it was too expensive to repair it. We had to buy another dishwasher so we bought a Maytag, not knowing that they were made by Whirlpool. I guess we will have to wait until that guarantee is up before that also breaks. Also, last year, our Whirlpool washer pump broke and that cost us a few hundred dollars to repair.From the complaints that I am reading from people about their Whirlpool appliances, it is seems that their products are made to last just until the warranties expire. We should start a class action against Whirlpool. On many sites, I have read numerous complaints about Whirlpool products, the majority about the magnetrons in their microwave ovens breaking during and shortly after guarantees run out. They should not be allowed to get away with this. BBB, Consumer Affairs, where are you? To the many of you who have been burned by Whirlpool, I hope you have contacted the BBB and Consumer Affairs and maybe even the Attorney Generals office in your home state.

Whirlpool accubake slide in gas range - After using the auto clean button on the range, the digital panel will not work and the oven door will not open.

Buyers beware! I have had the Cabrio top loader washing machine for less than 18 months and it is already giving me problems. During the wash cycle, it sounds as though the gears are grinding to the point it wakes my family up two floors up! The spin cycle is a joke. The washer sounds as though it is going to spin off into another room! When I called Whirlpool, they told me to shut the circuit breaker. That might reset the computer. No go which I figured as much. I have had washers that lasted 10 plus years with no problems. It is not worth your time or your money. Never again, Whirlpool!

I bought washing machine Whirlpool Cabrio Model WTW7300XWO two years ago. It only lasted 2 years and the tub seal and tub bearing went bad. I called Whirlpool and they wouldnt replace defective part on their dime. I talked to supervisor and they still refused to admit they needed to fix this broken product on their dime and make it last longer than 2 years. They claimed only a 1-year warranty. This is totally unacceptable to have a supposedly good washer that you pay $700 for (manufacturer price $899) last only 2 years! Very, very disappointed! I wouldnt buy from this company again!

I purchased a Whirlpool washer, dryer and dishwasher in 2004. The dryer and washer paint is peeling off the appliance and is rusting underneath. The dishwasher has never dried the dishes appropriately, it takes a few days to completely dry the dishes. I have lodged this complaint with customer service, also. I have always purchased Whirlpool, but I will never again nor will anyone in my family. I feel that Whirlpool should at least look into the problems and not just verbally apologize. Janice **

We paid $6,000 over and above my homes purchase price for double ovens that are defective. Whirlpool will not address the problem! When you bake a pie or a turkey, the bottom and center are raw, and the top burns, because the bottom element is hidden under the bottom of the oven, instead of on top of the interior floor area of the oven. Whirlpools new design is defective! The service technician says the oven is performing as designed therefore there is a design defect! However, Whirlpool will not take any action, because the parts are not broken and they send us back to the extended service plan people. It is ridiculous for the consumer to be caught in the middle. Whirlpool does not want to stand by their product.The builder of our home, Coleman Homes in Middleton, ID, purchased the ovens from Whirlpool originally. Therefore Whirlpool says we are not the original purchaser of the product, Coleman Homes are, and Whirlpool cannot do anything because we did not buy the ovens directly from Whirlpool ourselves, Coleman Homes did. The Whirlpool Warranty (waste of money) says they cannot do anything because it is not a parts issue. Coleman Homes says they cannot do anything because the warranty was given to us when we purchased the home. Whirlpool needs to replace the hidden element with a true baking element so the ovens will bake properly!!! Model Number: WOD51EC0AS Serial Number: D52208658

I currently rent, and so when our literally 30-yr. old GE dishwasher broke down, our landlords went out and installed us a new Whirlpool Dishwasher. I was excited because FINALLY I would have clean dishes and a dishwasher that didnt leak a bucket of water all over the floor. Well, weve had it for about 6-8 months now and I have to say that I am not impressed. It is not as great as I thought itd be. First of all, my dishes still look cloudy (despite using various brands - even homemade - detergent). Second, one out of every three washes gives me still-dirty dishes (food still on them, even though I rinse before loading the dishes). Now, Im not talking about tough stuck-on, need a jack-hammer to remove food. Just normal food. Mostly it is oil, like if I had a plate that I had eaten French fries on and there was grease left behind that normal rinsing didnt remove. A new dishwasher SHOULD be able to clean that! Third, it guzzles Jet Dry liquid (or whatever rinse aid you use) like an alcoholic in a bar. I have used a BIG bottle in one month. One month. With the old 30 yr. old dishwasher, it took me around 2 YEARS to use a big bottle. And lastly, it takes F-O-R-E-V-E-R to wash a load. My old dishwasher took an hour tops - to rinse, wash, rinse, and dry - and it was 30 years old. This new Whirlpool takes 3 HOURS!!! I can literally hand-wash all of my dishes (and with a family of 4 thats a lot of dirty dishes in one day), sit them out to air dry, and take a nap and it take LESS TIME than using the dishwasher. The dishwasher has all the bells and whistles to make it look good, but trust me, if I could have had the 30-year old dishwasher rebuilt to newness, I would have begged my landlord to do that instead. Dont waste your money on Whirlpool appliances. I left another less than friendly review for my Whirlpool Cabrio washer (only 5 years old), if you care to see it. Learned my lesson, dont buy Whirlpool. So disappointed because they used to be (USED TO BE) a reputable dependable brand.

Purchased new Whirlpool washer from builder - never worked. Serviced 4 times by Whirlpool - does not wash, does not sense, shakes like crazy. No resolution from Whirlpool - worst customer service experience.

Purchased a Whirlpool water heater (model ND50T122-403) through Lowe’s in Dec 2013. Later discovered online it fraught with breakdown issues. 11 months later ours broke down. Whirlpool Customer Service first told us We dont have any authorized plumbers in your area. Went to Lowe’s the next day - they called on their hotline and we got a call back from Whirlpool that afternoon. Told us part would ship out immediately (arrived next day - no complaints there) and gave us an authorization for 2 plumbers. Both are over 35 miles away and one is out of state. Called once the part arrived... First one said hed try to get to us in the next 4-7 days; second one said We get to warranty work as fill-in work. Well put you on a list and call if were going to be in your area. While we did a bit of web research before buying this water heater, we really should have taken the model number, gone home and googled it before buying. Wish wed gone with a unit from a real plumbing supply place. They were a lot more expensive but you get what you pay for.

My brand new top-loading, high efficiency washer has squealed like a banshee from day one. Whirlpool replaced the main agitator part, with no success. It still squeals so loud, you cant have a conversation in the same room. Now, Whirlpool says that it is normal. No, it is not normal for a washer to squeal so loud. I am still waiting on Whirlpool to replace the same part they replaced the last time. We are still not abe to hear each other over the squeal of our new Whirlpool washer. This is not normal.