The first washing machine I bought was a Cabrio. Started having problems right off. After the repair people had been there several times we finally got Whirlpool to replace the machine. We got another washing machine. We bought two warranties because it kept tearing up. Repair people said this time it would take $1500 to fix it so of course AIG said, We will not pay this much. So I have a washing machine I have spent $1600 on and it leaves, greasy spots all over my clothes. So fed up with Whirlpools trash!!

This is an EXTREMELY dangerous range. The burner knobs leak - turn on with just a bump and leak gas. Any slight movement causes the knob to move and allows the gas to leak before the igniter ignites the gas. Has happened THREE times!!!! Has this product been recalled???

For the most part, the dishwasher performs well, but I wish they would ask the input of women when designing appliances. I just can’t figure out how having spikes on the top and the bottom racks is supposed to help in organizing your dishes better for proper cleaning.

We purchased our first front-loader washing machine (Whirlpool Duet WFW9250WW00) just over two years ago. Since we purchased it, it has torn clothes and we have replaced the drum baffles twice (this would be the third time, but we are throwing the washer out), the drum seals twice (another place clothes can get caught). I had adjusted my washing (maybe I overfilled the washer, maybe I was using the wrong spinning speed), but every so often clothing would come out with holes or torn. The drum baffles must come loose before they come out, and clothing can get caught underneath them (I think that is where the tears occur). It has happened at least once a month and I had spent a fair amount of time trying to figure out where the clothes got caught and torn. Many people complain about bad smells from the washers (which I never had - I like the Tide with Febreeze detergent and every so often clean it with bleach or Affresh), but never torn clothing. I would really like to use a front-loading washing machine, but we are going back to the top loader - we cannot afford the clothing tears. I have seen that many people replace baffles (not many speak of clothing tears) and maybe in the future this problem will be addressed. But in the meantime, I would stay away from Whirlpool front-end washers. (GE makes some nice top loaders - and in 40 years of washing clothes and only owning two other washers, I have always thought washers to be an appliance that would last 15 years or longer with very little maintenance or trouble). I believe that I really tried to make this washing machine work out, but it got to the point where my husband did not want to wash baseball uniforms and other irreplaceable clothing in our washer.

I purchased a washing machine in year 2002. It was working perfectly. Recently, its drive belt started slipping. I called local service center, S. R. Enterprises, with mobile number 9204792391.The technician came after 3 days and declared that the gear box is leaking and will have to be replaced. They had no gearbox in stock for model f45, top loading, fully automatic.After a wait, they took away the machine to their workshop on 30.09.2011 and returned it on 04.10.2011.They charged me Rs. 4,730. I will have to be replaced. I found that its LID, which was perfectly okay, is now making a terrible sound when opened and would fall down, not allowing to load the machine. I informed the service center immediately. After many reminders, a man turned up yesterday and declared that the LID will have to be replaced and I will have to pay Rs. 2,000 for that. I rang up the service center to say, Since it has been damaged in your workshop, you should replace it free of cost to me. Their reply was evasive and negative. I called your call center and they registered my complaint - customer number **, comp. number **. I was assured that the LID will be replaced within 24 hours.

Whirlpool sent out a repairman to fix my range. I had it for 3 years, and one day I was baking cookies in the lower range and boiling water for pasta on the top left burner. There was a very loud pop, a bright flash in the glass top where the back left burner is, then there was no power to the range or oven at all. No clock display, burners would not work, oven would not work, nothing. As if it were unplugged. Of course, my warranty was about to expire in approximately 6 days (go figure) so I called the customer service line for repair. After 2 hours of back and forth with 3 different people, I finally had a technician coming out 4 days later. He shows up, takes about 35 minutes to get the glass top off, then says to me that he needs to order a part for it. This will take a few days. Ugh. Fine. 3 days later, part comes in. Same guy comes back out, fixes it. Ok.Up and running fine for about a year and 2 months. Then... POP! It happens again. Same scenario, different menu. (I was cooking breakfast). Now, warranty has run out and I have a $1,300 piece of scrap metal sitting in my kitchen. Worthless. My old KitchenAid stove was great. Had that thing for 13 years. Never a problem outside of replacing a $68 heating element one time. I paid $450 for that range. Tossed it out for this bells and whistles newer stainless steel glass top range/double oven. Regretting that tremendously. Whirlpool will be on my do-not-buy list for any appliance from now on. Didn’t even last 5 years. Oh did I mention the service call cost me $85? Yeah... Garbage!

I bought my 50 gallon gas water heater in December 2015. When kicks on it rumbling. I called warranty and they said We will send tech out but I will have pay the labor. Why do I want pay for a tech if the quality issue is the water heater. Need pay $180 for person come out say its defective. No sense to me. Then when they tell me need new water heater pay them for install. You can check my accounts I used to shop Lowes and will no longer do it because of this service.

Need to arrange shelves for better storage!!! Ive not had any major problems with it so far!!! I need the rubber seals on the freezer and refrigerator door replaced!!! Other than that its alright!!! Im hoping it lasts for a long time!!!! On disability and be hard to replace!!!

The oven steam cleans the oven but it only cleans the bottom, not the sides, back or door. They dont recommend oven cleaner so how do you clean it? My oven is a year old and looks like its never been cleaned. You would be better off with non cleaning oven and using oven cleaner. It would be less work. Horrible stove.

I would not give this any stars! I purchased a Whirlpool gas range (model #WFG371LVB1) just 2 years ago at Lowe’s. The oven heats up to 475 no matter what temperature it is set at. The Whirlpool authorized service agent said it needed a control board which would cost $650 to install. The repair company found one for less--only $300. After reading all of the other complaints about these ranges, weve decided not to repair it and will probably have to replace it soon. We have been Whirlpool customers for years and will not purchase another Whirlpool product. There should be a recall on any of their products that have these continual problems. The oven cannot be safely used for normal baking.

My father and I both got the Whirlpool Gold gas furnace 3 seasons ago. I can't tell you how happy we both are! Our heating bills plummeted; the unit is quiet and does a fantastic job. I am 50 and I have to admit this is in the top 5 of the best purchases I ever made. For me to take the time to find a place to write a review 3 years later should be testament to how happy I am. Make sure you have it professionally installed! Don't skimp here…this is the key!

I purchase the front load, energy efficient brands, low water usage. Love Whirlpool; never had a problem with their appliances. Front load, low water usage, clothes dont sit and spin in dirty water. Dryer has multiple cycles. Perfect for the whole family. My last Whirlpool set last me over ten years, wanted that same quality level in my new purchase. I wanted a quality machine. I was very familiar with the Whirlpool brand and knew that was going to be my first choice in a brand. These were full size. The tub is large enough to hold a king size comforter and wash it without destroying it. The dryer has a separate attachment for pillows and shoes (sneaker plus) and was competitively priced at the time of purchase.

I bought my topload washer 2 years ago along with a dryer. The past month, the washer started sounding like an airplane, ready to take off, whenever the spin cycle was on. Then, it started to not start at all on certain cycles or would start to pump water in and then stop suddenly. I had a repair man in today, and it was not good news. He told me that he sees this a lot, especially with the Whirlpool washers and it is costly. The bearings are shot and will cost close to $500 for parts (alone), not costing the price to have it repaired. So now, I have called Whirlpool. The people there are very friendly and sympathetic. But even though I went as high as the supervisor (the highest authority I could speak to), he told me my washer is not on the recall list! I asked what it took to get it on one. Basically, my complaint was filed and end of story. Well, not quite. The supervisor was kind enough to give me the address for the Head Office for Whirlpool Canada. So people, start writing into this address and bombard them with your frustration: Whirlpool Executive Office, 200-6750 Century Avenue, Mississippi, Ontario L5N 0B7. If you have spoken to Whirlpool, ask for your reference number pertaining to your case and include it in your letter along with your phone number. In the meantime, I will be writing a lengthy letter; and I also went out today and bought another washer! Yes, it was not a Whirlpool, and I will never have another Whirlpool appliance in my home. And I will steer anyone away from this brand name. Good luck to all and start writing!

Microwave Hood Combination...moisture sensor failed...potato caught on fire. Service company Whirlpool sent failed to show (Whirlpool selected a repair shop over 100 miles away). 2nd service company told me sensor failed and they would return with new part (ignoring the fact the white microwave was not gray and black) in a few days. If I wanted a new microwave without the dust and ash, I had to call Whirlpool. Whirlpool is ALWAYS experiencing a high volume of calls.Whirlpool states 7 - 14 days (unit on back order of course) for the microwave will arrive. 21 days later..no microwave. More high volume of calls... Whirpool state a repair center has received the microwave on July 31st and should have called me. Said repair center has no record of this transaction. Whirlpool reps claim to have records of my claim...but... they keep asking did we tell you it had been handled? I say read my file... Customer rep says my file is hard to understand (i.e. it is long). But they assure me they are empowered to help me. Maybe they should look up that word.Today...it is not Whirlpool customer service fault! No... It is being handled by a Product Replacement Specialist... Sadly they cannot provide me with any contact info for that Specialist. Empowered but not informed! Lesson: Whirlpool dont buy or if you do... and it catches on fire...just buy a new one... They make it impossible to get a replacement.

I replaced a 4 year old Whirlpool dishwasher with a new Whirlpool dishwasher on 01/18/2019. July 2020, dishwasher failed. Finally got Whirlpool to send out a repair technician and was advised that the sump and motor had failed. This is after only a year and a half. Whirlpool will not back their product because I did not send another $200 for a service plan. So basically whirlpool cant even guarantee that their product will even last a year.My 4 year old dishwasher had the same issue which is still unacceptable. I have a Whirlpool refrigerator that almost burned down my house and just replaced a failed Whirlpool stove with a Samsung. I wish I could say what I am replacing this dishwasher with, but I am too frustrated to even look for a replacement after only a year and a half. Replacement parts will cost $250 just for me to do it myself. Do yourself a favor and research the product. Should you spend more? I cant answer that. I have seen 20+ year old Frigidaire dishwashers still working. I honestly dont know what brand to get, but I do know that I will never purchase another Whirlpool product again, and neither should you.

My top loading Whirlpool washer model WTW57ESVW1 failed after just over two years. When I called my service man, he turned it on and immediately told me it was not worth fixing as the transmission was bad and this model was known for this issue. I contacted Whirlpool Corp. and the person on the phone stated she could do nothing for me. I asked for a supervisor and was told she would give me a discount on parts, but I had to find out just what part it would be before she would tell me what percentage of a discount she could give me and the service call was my responsibility. Due to this treatment, I will not buy another Whirlpool nor will I recommend it to any of my friends. I will also post on Facebook my experience with Whirlpool.

We had purchased a Whirlpool Duet Sport Washer and Dryer in 2007. Since that time we have had several repairs on the dryer, resulting in us having to purchase an entire new unit in 2011 (4 years old), along with mold that has accumulated in the washing machine on the tub and rubber seal that cannot be removed after several attempts utilizing several products that were recommended. The end result is our laundry that has been washed - comes out with a musty odor. Not happy at all with the top of the line, best possible machine to produce clean laundry as was sold to us! This has been a nightmare, and a totally dysfunctional appliance that should have lasted longer than 5 years!

The agitator is higher than any I have seen and when we washed aprons that have plastic buckles on them, they get stuck under the agitator. When complained their solution was to use laundry bags to wash 15 aprons in, they are long aprons. Paying a lot of money for the machine and it being commercial I didnt think we would not be able to use it. The whole machine shut down when three of the buckles got stuck. The washer is model # CAE2793BQ and I would suggest that no one purchase one of these machines.

I purchased this machine in February 2019. The standard one-year warranty covered the first service call less than one year later. This call was related to the main control board. If this part goes out it will prevent the washer from advancing through the cycles. A technician was able correct this problem by resetting control board. That was sometime the first year. The next call was for the same problem and it cost me $90 to have a technician reset the board again. I then learned how to do it myself through online research. However, I had to do it more regularly and this got old as you can imagine. I did buy myself about two months of time by purchasing a used part but it soon failed as well. This main control board cost $564 if you get it from the manufacturer. This exceeds the cost of the machine. It was purchased in 2019. (The same machine has gone up to $740 today.) I had no other problems with that appliance however, it appears nowadays with electronics taking over cycles vs. mechanical parts you will not enjoy the same longevity as I did when I got 16 years out of a GE washer before this one. I have replaced this machine with a competitors product that costs less than the part except for the 5-year warranty from Lowes.

Bought a water heater on May 5th for 539.00 and was unable to get hot water all the time. After many days and dealing with Lowes which did not help and Whirlpool, I discovered that the unit I bought had no dip tube to bring the cold water to the bottom to be heated and thus provide hot water to the hot water outlet on the heater to the rest of the house. People at Lowes had no dip tubes and really have no knowledge of what is going on as the people at Whirlpool whom I called.

I had my Whirlpool Quiet Partner 11 Portable Dishwasher for less than a year when it started leaving dirt, food particles, and white cloudy film on my glasses and dishes in the top basket. It got so bad that we started to wash the dishes twice but it would not clean the dishes. We called a repairman out to see what the problem could be. He checked everything and told us nothing was wrong with the dishwasher and to clean it with CLR. We cleaned it with CLR twice and the dishes looked better with the first wash. The next wash was the same with leaving grit and dried food particles on the glasses. I am now washing my dishes by hand if I want to clean dishes. Can anyone tell me what is wrong with my dishwasher? I am ready to buy a new one but not a Whirlpool.

I purchased this washer brand new just 2 years ago. It started making loud crackling noises approximately 3 mos ago. Yesterday it decided it did not want to spin or drain. Today a repairmen tells me its a wash. The computer screen has gone wacky and the cost to replace that will be well over $400, almost to the penny what I spent 2 years ago. This is not a good product Whirlpool and i trusted you since my previous washer lasted over 15 years. I need a refund and a new washer! Disgusted!

If you are on this website, keep reading. You will definitely find many people that have your same problem. We purchased our refrigerator 5 years ago. Since then we have had a leak inside of it which is gradually forming mold that I have to cleanup. The ice maker and water dispenser do not function for months at a time. I just purchased 2 drawers for the same reason as the review on May 5, 2016. The tabs break off of the front panels and the panel falls off of the drawers. Theres no way to pull them out. We paid over $200.00 for two drawers!I spoke with customer service at Whirlpool and read them the 2016 review. Their answer was that you should not believe everything you read. My answer was, How cant I? Its happening to the refrigerator I own. They just kept giving robotic answers. The conversation was that of someone that is in denial of having a problem. They dont care. Instead of at least offering a discount on the drawers, she offered me an over $400.00 one year warranty. Pathetic! Whirlpool has just lost another customer.

WRF989SDAM00 - We spent about $1800 on a Whirlpool French Door refrigerator and at 1.5 years we had to replace the compressor for $700+. Apparently Whirlpool will only warranty for 1 year. The repairman told me the compressor he was putting in is exactly the same model as the bad one he took out so I guess I am not surprised that it only has a 1.5 year working range. We are now 1.5 years into the new compressor and sure enough it is dying again. Now it sounds like a jet plane taking off. By the time I replace it again I could have bought a new refrigerator. I am trying to figure out if this refrigerator is on recall because I cant keep replacing the compressor every 1.5 year. Never again will I purchase a Whirlpool product. I think they know the lifespan of that compressor and that is why the warranty falls just short of it!!

The cabrio washer that we purchased in 2010 did a good job of cleaning the clothes but the case started rusting within 6 months. After service calls and e-mails and phone calls, there have been no helpful suggestions beyond buy a complete new case. I hesitate to do that because I am convinced there is a design flaw in the area where the soap dispenser is located which allows the soap to flow between the case and the drum and it eats away theinside of the case through the inadequate paint covering on the outside of the case. It is a mess. Now the instruction panel is bubbling and lifting. I carefully care for my equipment and have kept two washers over 15 years and they still were in good shape with cases still looking new. This is not something I am doing wrong. It is a piece of junk with a terrible paint job and it cost more than any washer I have ever had. I wish I had some recourse. I am on a fixed income and had hoped this would be the last washer I would have to buy. I have photos.

I bought a new whirlpool washer 12/15. In May 2016 it stopped spinning fast, clothes are coming out wet, still waiting for it to be repaired. Waited 3 weeks for a part, repairman came out today, it did not fix the problem. Now it doesnt work at all. Service tech said wait another week for more information. Called whirlpool. They offered me a $50 gift card to cover the laundromat. I paid $1200 for this washer. whirlpool doesnt care. I want a replacement. They said the warranty covers repair only, but they cant fix it.

I had my range installed in January of 2015. The very first week, using a new Farberware non-stick skillet, the cooking surface became permanently scratched. Could not polish it out, and polishing - it must be done every time you cook on it! In early September the cooling fan for the electrical panel went out. Also, the convection oven would not maintain heat. Had the cooling fan replaced last week. Its out again, along with the convection oven not maintaining a regulated temperature. Also, 3 months ago, my grandson put a ceramic casserole on the stove top. After he took it out of the oven, it permanently scratched the paint off the control panel. Im very disappointed in the fragility (painted plastic surrounds top of control panel) and unreliability of this product, a total lemon.

We bought our new Whirlpool Cabrio Washer & Dryer combo from Lowes on the north side of San Antonio, TX, for delivery when our new home was completed in Blanco, TX. Delivery & setup went smoothly. But it wasnt long before we both noticed something wrong with the washer. What was supposed to be one of the quietest washers on the market was far from it! -- loud grinding & thumping noises when the spin cycle would kick in. Whirlpool service dept was called and a repair tech was dispatched - 4 TIMES! The tech from Appliance Science spends most of his time on his phone talking to tech support, and has pretty much changed out parts at will! The motherboard, the pump, the clutch, the splutch have all been changed, to no use!We still experience problems with the washer NOT spinning, or only spinning for a short time, and the clothes still soaking wet! Its a good thing the dryer works well, because the washer is a dud, and we cant do a damn thing about it! Weve been told by Whirlpool service that since we have a repair warranty, we cannot get a replacement washer because we dont have a replacement warranty. Ive never heard something so ridiculous! Color us highly dissatisfied in TX!

Bought a Whirlpool Gold model GI6SARXXF04 less than two years ago and have already had three problems. The first was a faulty main water inlet hose that dumped water all over the kitchen floor. It was still under warranty so I didnt have to pay for it. Now have two additional problems. About two months ago there was a puddle of water under the refrigerator every few days. I finally figured out it was ice build up in the bottom freezer chest that melted that caused the water leak. The second issue is that the ice maker just stopped working. It had been working great this whole time and then suddenly it just stopped making ice. I contacted Whirlpool and they will cover the repair for the defrost issue but not for the ice maker. Gee, thanks, way to backup your product. Im guessing the reason they dont backup the ice maker is that its probably the more expensive repair. Like many people here I also will never buy another Whirlpool product again, regardless of what it is. Theyve shown me that not only do they produce inferior products, they also arent interested in customer satisfaction.

5 years and 11 months ago I bought a 50 gallon gas, Whirlpool hot water heater with a 6-year warranty from Lowes. The 2007 water heaters were on sale, so I paid $329 for it. Within 6 months, I replaced the gas valve, and a few months after that, the thermo-couple went out and I replace that. Each time I called Whirlpool and got return authorization numbers for the parts, I still ended up paying for the parts plus labor. A year after that, the igniter went out and I had that replaced. Last year (the day before Thanksgiving), the thermo-couple went out again and I had to have that replaced - and it cost me for the part plus the labor - even though I had a return authorization number. I also replaced the water line connections/hoses to the water heater at that time. The customer service rep for Whirlpool told me at that time if I had another problem with the water heater, they would replace it for free - and the warranty was good until Dec 31, 2013 (this year). NOTE: Every plumber that has come out to fix the water heater and replace the parts stated that they see a myriad of problems with Whirlpool water heaters. They said the parts like the thermo-couples, igniters, gas valves, etc are poorly built and they replace them all the time. On Christmas Eve 2013 (two days ago), the water heater started leaking from the top by the valves - and so much pressure had built up in the heater the new water hose connections burst, spewing water all over the heater closet. I called Whirlpool the day after Christmas (today). At first, they told me they would not replace the heater as it was not in warranty and then I told them what I was told by the service rep last year. She finally agreed that my heater is indeed under warranty and gave me a replacement authorization number but she told me my warranty did not cover labor. I called Lowes. At first, they told me I would have to remove the old hot water heater myself and bring it back to the store in order to get my replacement. I am a 59 year old woman and I take care of my brother, a disable veteran. Although I am in good shape and healthy, I dont have anyone to help me get the gas and water disconnected and help me lift it into my Suburban. The man at Lowes agreed to bring out the the replacement heater and pick up the old one at no charge, but I will still have to pay $299 plus the cost of new hoses to have it installed. By the time the replacement one is installed, I will have paid a little over $1200 for a $329 water heater. I could have installed a tankless one for that, but I cannot see spending that kind of money right after Christmas. If I have one issue with this replacement, I will install a tankless water heater - and it will not be made by Whirlpool or any of its affiliates. My recommendation would be to steer clear of Whirlpool and their products.

Very disheartening to know that an established company such as Whirlpool does not stand behind their products or acknowledge known product defects. Based on the quantity of complaints logged on this site alone, Id think a recall would be required. Identical to other consumer posts within, we purchased the Cabrio Platinum washer/dryer set (WTW8000BW0). Exactly 24 months to the purchase date, jet planes began flying through our home with the noise concentrated in the laundry room. The dryer has been fine; however, the washer is a whole other issue. The bearings are shot (as many users have cited) and the noise is deafening... even with the laundry door closed, TV on high, dogs barking and flurry of activity in the kitchen! We made a switch to the Whirlpool brand 2yrs ago due to reputation and longevity. Ooops. Lesson learned and $700 out the window. Back to GEs. If youre reading this and concur with our review, just remember... customers always have a choice! Unfortunately, Whirlpool will figure this out the hard way. Just like other iconic brands... Smith-Corona, Blockbuster, Polaroid, Nokia, Saturn, Pontiac/Oldsmobile, Sony and many others. There is typically a reason a company offers tremendous sales incentives (price cut, rebate, special financing) to unload products. We found out why. Thanks for the memories Whirlpool!

Bought Sep. 2012. April 2016 stopped cooling. Four visits over 4 weeks, various parts replaced, coolant refilled. Stopped cooling again soon after first 3 visits. After 4th visit cooled moderately (42 degrees) for 5 weeks. June 24, renewed service contract for 1 year for $112. July 12, stopped cooling! Took 8 days for service person to arrive; 5 days for him to tell Whirlpool that repair needed 5 parts, one of which is no longer made! But they sold me a service contract?? 16 days after initial call, Whirlpool says my case is in adjudication, which will take 7-10 business days. So I wont know what they are offering till Aug. 8th-11th. Four weeks living out of a cooler. The product is rotten, and the service is worse.Just recently discovered that all this time when I thought I was talking to Whirlpool, it was actually sub-contracted to AIG. Yes, the AIG that needed a massive government bail-out. Whirlpool customer service refused to talk to me; referred me back to AIG. The only other all-refrigerator (no freezer - I have a 20-year-old Sears freezer in the kitchen that works just fine) I can find is an inch too tall for the space. But I plan to spend for my handyman to raise the cupboard floor above, rather than buy another Whirlpool! Most of May, four weeks in July/Aug without a fridge. Hours on hold. The first service firm they used was incompetent, couldnt find the cause. I wonder how much of my $1,353 purchase cost, and my $112 service contract theyll refund?

Purchased my Whirlpool dishwasher in 2005 model number GU2500XTPQ3. So it worked for about 10 years and I am fairly happy with that but I have a warning, my control panel shorted out putting out thick black smoke and I was unable to turn off the dishwasher. I had to turn off the switch at the breaker box. If my wife had of been the only one home she would not have known how to turn it off and would have had to call the fire department. I dont know if the short would have led to an actual fire but with that much heat I have to believe it would have. Warning, dont run the dishwasher when no one is home. Hope this helps someone.

I dont know how anybody could write a good review on this machine. It always requires deep water wash and sometimes two cycles to get clothes clean. On regular cycle, it doesnt get water on all clothes. Oh yes, it does save water... Ive pulled things out with dry areas on them.

Just want to pass on update on my dryer situation. Purchased a Whirlpool WGD4900XW1 3/9/13. The motor went out 6/22/15. Now Dec 2016 the replaced motor went out again. Whirlpool says... So sorry, we can get you a discount on a new one... ABT is giving me a break on the part so I am going to go ahead and fix it one more time. I assume in another 18mos I will be looking for a new dryer! DO NOT BUY WHIRLPOOL DRYERS. THEY ARE CRAP!! My brother also purchased a Whirlpool & it died about the same time.

I thought this was a nice high end washer and dryer set but it does not clean even wet mud. The mud just smears onto other parts of the clothes. My dog had an accident on her blanket so I threw only her blanket in on deep water setting, this is a large capacity washer and not a large blanket, the accident was still on her blanket when the cycle was finished. I had to rewash for another long cycle. Maybe its because it doesnt have an agitator. I was worried about this when I bought it and I will never by one again.

We purchased a Whirlpool refrigerator from Conns Appliances on 2/2/12. It worked fine until about 2 months ago. Then it started freezing food in the refrigerator. We called Conns, and they sent a technician to replace the thermostat. A couple of days later, it was still freezing food. So we called Conns again. They sent a second technician. He called Whirlpool tech support, and they told him to adjust the position of the thermostat sensor. A couple of more days went by, and food was still freezing. The problem had gotten even worse.I called the manager at Conns and suggested that we should consider replacement since the previous 2 technicians were unable to solve the problem. He sent a third technician. Tech #3 called Whirlpool tech support and re-adjusted the sensor. He said there wasnt a lot they could do and that if I wanted to get it replaced, I would need to call Whirlpool.I called Whirlpool Customer Service and explained everything that had happened. They told me they would need to send another technician. I asked why, since 3 technicians had already looked at it. She said there were different levels of service and they would have to send someone from their authorized service company, as if Conns is not authorized. I asked if this problem was common in this model of refrigerator. She said she could research that if I could hold, so I said ok. After being on hold for several minutes, she came back and said she couldnt find any record of this being a repetitive problem.I didnt have a thermometer, and I thought if I had more concrete evidence of the problem, then maybe they would replace the refrigerator. So I put a glass of water in the middle of the top shelf. Within 24 hours, it was frozen solid as an ice cube!Technician #4 came and called Whirlpool tech support. This time, they told him that this had been a problem ever since this model came out and they had a fix that had been on the books since day 1. So the customer service lady obviously lied to me. Technician #4 stuffed a piece of Styrofoam in the hole where the air comes from the freezer into the refrigerator and he re-adjusted the thermostat sensor. I asked if we could just replace the unit and be done with it, but he said we had to wait and see if his fix worked.I went to Ace Hardware and bought a refrigerator thermometer. Two days later, we had frozen strawberries, frozen lettuce, frozen milk, and even the meat and cheese were freezing. My thermometer said temperature was 32 degrees. I called Whirlpool back and insisted that they replace the refrigerator. They told me The unit was not authorized for replacement and they needed a 2nd opinion. I was very angry. I told them there had already been 4 opinions and a 5th wasnt necessary. I wasnt getting anywhere, so I asked for a supervisor. They transferred me to someone named Sue. Sue told me the same thing - not authorized, need a 2nd opinion. I told her that I work at The Mens Wearhouse and that if a customer spent that much money on a suit and had trouble with it, they certainly would not have to bring it back 5 times to have it re-tailored. I asked to speak to her supervisor. She said, Sir, my supervisor doesnt speak to consumers. I could not believe my ears. Where would they be without consumers? I was so mad I hung up on her.Later, I realized I had no options and called to request the 2nd opinion. I was told that the technician could authorize the unit for replacement. They also told me I couldnt get a technician for a week because their technicians were all booked up repairing their faulty products. I had no choice but to wait. I moved my thermometer to the bottom of the refrigerator to see if the temperature was the same there as on the top. The temperature there fluctuated between 28 and 34 degrees. I called Conns to tell them the story, thinking maybe they would go to bat for one of their customers. They told me this should never have happened and that the matter should be escalated to their home office and that a manager would contact me within 30 minutes. He never called.Two days after that phone call, I went to Conns to speak to the manager. I told him the whole story and told him that if Whirlpool would not replace the refrigerator, then I would have no choice but to contact Discover (my payment method for the original purchase) and dispute the charges. I pointed out that even though it should be Whirlpool paying for it, his store would take the hit if Discover reversed the charges. He called someone and told me a Conns service manager would contact me within 48 hours.More waiting. Technician #5 came. I told him he was to authorize the unit for replacement. He said he couldnt do that and that Whirlpool tells all their customers that just to get them off the phone. He re-adjusted the temperature sensor and left. I was livid. Now the problem went the other way. The temperature wouldnt go below 50 degrees. We filled an ice chest with food and ice and began living out of it. The Conns service manager called and said he would have to send a technician. This would be #6. I was very angry with the service manager and called Discover to dispute the charges. Discover opened an investigation, sent a letter to Conns (and maybe Whirlpool, Im not sure) and issued a credit to my credit card account.#6 came and re-adjusted the thermostat sensor. The next morning, he called to see how it was doing. The temperature was still around 50 degrees. He wanted to come and adjust it again. I told him to get the unit replaced! So he submitted paperwork to request a replacement. He called back and said that he felt sorry for us because he knew we had a 3-month-old baby in the house. Since the replacement had been requested, Conns wouldnt pay him to come again; but he said he would come on his own time, on his lunch break, and readjust the sensor in hopes that it would get us by while we waited for a replacement. He said it might take 3-4 days to get the replacement. I told him he could come, so this was technical visit #7. He adjusted the sensor. The next day, the temperature was still 50 degrees.I called the service manager at Conns to confirm that they had requested the replacement. He said the paperwork was submitted, that the home office would review it, make a decision, and that we should know something in a couple of days. That was on Wednesday. On Monday afternoon, I called him again. He said the paperwork wasnt submitted to home office until Saturday and that he was expecting to hear from them by end of day Tuesday. In the meantime, we were still living out of an ice chest.I had already determined that Whirlpool wasnt going to help me, and now, Conns was giving me the runaround. That afternoon, I was working on a project at work with a lady who was fairly new in our company. Turns out she used to work at the Conns home office and she knew people in high places there. She called a VP on my behalf. The next morning, I got a call from the VP telling me that I could get a replacement. I dont think I would have gotten my replacement if I hadnt bumped into the lady who used to work at Conns.I called Conns store, and they said a credit had been issued and I could come to the store and pick out whatever I wanted up to the amount of the credit. I knew I didnt want another Whirlpool. The selection was very limited, but I found a Frigidaire that I thought might work. Then they told me I would have to pay extra for an ice maker, even though I had bought the ice maker for the Whirlpool that was being replaced. I argued with the manager until finally he agreed to give me the ice maker, delivery, and installation.Yesterday, Conns called to tell me they were coming in the afternoon to install the refrigerator. They had the audacity to ask me what was the matter with the unit they were replacing! They did come and replace the unit. But wait...Thats not all! This morning, the ice maker had not made any ice, even after running all night long. Conns sent a technician today, and he said all of the parts were not installed and it was preventing proper water flow. He is coming back on Tuesday to install the missing parts. So we still arent done. I dont know if Im more angry with Whirlpool or with Conns. Whirlpool did not honor their warranty and Conns got stuck with it. But then Conns provided poor service too. I got stuck in the middle, and it still isnt fully resolved.

I got a new Whirlpool washing machine and dryer last year and Im very happy with both. I like the fact that it offers a quick cycle if you have a small load or need something quickly. If youre debating on what brand of washing machine you should buy I highly recommend Whirlpool or the other brands because Ive had really good luck with mine.

Never ever plan to buy a Whirlpool product. I took the washing machine in December 2008. System was not got at first time also. I called service center, and he came and asked to put this and that. Again, it got a problem. This time, he told me to change powder. I was shocked how a powder became a problem for its failure in washing clothes. Next, he told me to put a stand. After a long interval of 6 to 7 months, I got fed up and called him again. He told me it was not in the warranty. Its the worst service. Zero percent satisfaction Hats off to Whirlpool service. Please, friends, never buy cheap Whirlpool products.

When I purchased my Whirlpool Cabrio washer and dry, I was told by the sales associate that this was the top of the line. I paid a higher price for what I thought was quality only to find out that this washing machine (WTW6600SW2) Serial number CU2973872 is in fact poor quality, made of components that are cheap, unreliable and made to last only as long as the initial warranty. Prior to buying Whirlpool, I owned Kenmore and had a washer and dry that raised four kids, now I own a Top of the line Cabrio that cant wash the clothes of two adults. I think it is funny that two days after the washer started sounding like a jet plane taking off during the spin cycle, I received your sign up for an extended warranty letter. Then I take the washer apart to locate the trouble and find it is a single bearing on the top of the drive shaft, but can I buy the bearing and replace it? No, I have to buy the entire outer tub and drive shaft. So a $10.00 bearing will now cost me $200.00. I am sure that helps your profit margins considering all you have to do is a search for Cabrio problems to find 350,000 hits, or to ask a professional technician and receive the reply that they are replacing 2-3 of these tub and drive shafts per week. I would recommend that Whirlpool tell its shareholders that you have compromised customer satisfaction to line their pockets with profits. If that was your intent then you have succeeded, however you need to also tell them to sell their shares now as you will have no return customers. Most corporations have core values that deal with safety first and then always followed by quality. I can say with confidence that your quality can be nowhere near the top five with this many problems with your top of the line product.

Purchased 9/23/2013 on 5/20/2014 no hot water. Called Whirlpool, unit has a 6 yr warranty. Brian advised me no one close to our area to service. He told me to contact a local plumber, they would pay for parts and $75.00 in labor. I attempted a couple of calls and could not find a plumber that was willing to come out and let us pay just the difference, after parts and $75.00 in labor and them bill Whirlpool for the remainder. They wanted between $225.00 and $300.00 plus parts. Lowes where we purchased the water heater told me to call Whirlpool back and get an RA# and they would be happy to exchange the water heater. I called Whirlpool and they (Leigh) refused but did say they would pay 200.00 in labor plus the cost of parts. The unit was only $231.23, but they would rather pay upwards of $300.00 than just let us get a new one. I asked Leigh if this made sense to her, she said it did. I guess Im just ignorant because it doesnt make sense to me. Whirlpool COULD NOT even find a plumber that would come out to our small town to do repairs under their OUTSTANDING WARRANTY. I have laughed at these people and cried over this whole situation. I can honestly say I will NEVER buy another Whirlpool product and will let everyone I know and even some I dont know (lol) how horrible this experience has been.

I paid ~$1200 for a new Whirlpool (French door top fridge and pull out freezer bottom) 7 years ago when I bought my house. I was so excited - and the appliance has been a problem from the beginning. It has always made a very loud knocking noise - even when it was new. I was told by the technician there was nothing he could do and Home Depot wouldnt help me with it either. My freezer has gone out three times - the last time was the day before Christmas Eve 2016 (a few days ago). I lost everything for my Christmas dinner that was in my fridge because that went first.Then when the service man came today, I was told it was the freezer that is causing the problem and everything had to be defrosted - plus they had to order a part that would take 3 to 5 days - so Im now going to lose everything in my freezer as well. All in all with the three service calls and the food I have lost probably amounts to around $800 - $900. I am so upset and cannot get any help from anyone. So, Im just warning you - NEVER buy a Whirlpool!

We have had our Cabrio for one year now and we found the agitation cycle to be loud but we have gotten used to it now. The thing we cannot get used to is the sour smell permeating from it. It smells like a dirty mop. Our washer and dryer are in a small laundry room so when we enter it to get to the garage or bathroom, the smell hits you like a ton of bricks. Stinky!!

I paid $1246 for a Whirlpool glass top range. This was not a cheap model, but I wanted it as the starting point of my new kitchen. After only about a year, we noticed that the area surrounding the operation controls was turning a funny color. On closer inspection, we noticed what appeared to be something peeling off, it was paint! The area surrounding the controls, which appeared to be brushed metal, was actually painted plastic! I was furious that an appliance at this cost level was made of plastic....really, a stove top made of painted plastic? I complained and after a huge fuss they agreed to come out and replace it ONCE. Well its been just over a year since they replaced it, and guess what? It is peeling off again!I dont know what to do, as Whirlpool obviously has gone the cheap end and doesnt want to fix problems. As others have mentioned, they say that it is JUST cosmetic, and they wont cover it under warranty...now my first new appliance for my first new kitchen since 1972 looks like crap! I should have kept my old avocado green appliances - they lasted over 40 years, still worked, and still looked good (except they were green). I wont ever buy another Whirlpool appliance. For those who mentioned that their appliance would turn on unexpectedly, please check recalls....this is one of the major problems on recall. Buyer beware!!!!

I purchase almost four thousand dollars on WHIRLPOOL appliances this month. From: HOME DEPOT 114 FEDERAL RD DANBURY CT. Received the items a week and a half ago 9/15/18. I was told to exam item no scratches, dents etc. I did that and had them put in place. I didnt get a chance to use washer until the fourth day. At which time realized it didnt work. Went over to store and they gave me Whirlpool repair phone number. Called and was told they only repair Mon - Fri 8am-4pm. I work every day until 5pm and off weekends. Told Whirlpool repair just that. THEN I TOLD by girl I was speaking to (Whirlpool repair) I COULD JUST RETURN THE WASHER TO THE STORE (Home Depot) MYSELF. I WAS FIT TO BE TIED. I told her, What should I do? Carry it on my back? I have never been treated so poorly. I just moved here from Florida, started a new job. I cant take a day off to have the washer that should have worked fixed. I will never purchase anything else from Home Depot if this is how Im treated, and Whirlpool their customer service stinks!!! So now Im stuck with a washer that doesnt work and a company (Whirlpool) wont accommodate their customer. (Whats wrong with this picture???)

I called Whirlpool about the refrigerator that I purchased in June of this year and nothing was done about it. My situation is that the refrigerator scratches very easily. It seems that it gets scratch only by looking at it. This refrigerator is very expensive and I not even done paying for it and this appliance looks awful!! Susan the person that I was chatting with just told me that cosmetic doesnt cover and there is nothing that Whirlpool can do about. It bothers me that paying so much money for something that it is poor quality material.

The drawer guides on the large clear drawer at the top of the whirlpool refrigerator are very flimsy causing the drawer to drop when pulled out to the stop. When I called about this I was told it was cosmetic and not covered under warranty. I purchased the extended warranty which will replace the flimsy parts with the same flimsy parts. On 6/24/2024 Denisia sent me new side rails, exactly the type I have. I replaced them but the right side one broke. I regret ever owning one and will not recommend a whirlpool product to anyone. It is very obvious to anyone, after using this product, that that particular part is not safe and is definitely more than a cosmetic problem. I have already dumped the contents on the floor once and have just managed to catch it more times than I care to count. I spoke with Danielle on 5/14/2014. She sent the small plastic drawer that goes on the bottom.

On Dec 18, 2015, my hot water heater located in my garage started spewing water out into my garage, driveway, and into the street. I called Lowes, whom I purchased the water heater in Jan 2011, in which it was still under warranty. I was told to call (Whirlpool) 877 817 6750, the order was placed for a gas shut out valve after going through a check system. I was then given the names of two local preferred technicians to repair water heater, whom was not available. The representative from Whirlpool (American water heater) told me I can get the plumber of my choice, authorization number was given. I had to call the (Whirlpool) (American Water Heater) back and was told the part was ordered 2 times. The first part will come on Dec 19, 2015 by UPS, and that the second part will come on Dec 21 by UPS, that a prepackaged label for return will be attached, and to tape the 2 boxes together to send back to the company--one box with the old part, and one box with the new. So, I sent the boxes to an address in Junction City, Tn. But I was not sent prepaid label, so I kept by word and spent $14. I will not be reimbursed according to American Water in which I followed their directions to a tee. So the walk away, the customer is always wrong, staff is not being trained the right way, and as a customer I am out of money and making adjustments to the way of customer service. No service. Just a waste of time, effort, and money.

We have purchased 4 refrigerators in the past 20 years. The first three were not Whirlpool and were a constant issue for us. Once we purchased the Whirlpool, we no longer had issues. We have the side by side with a freezer at the bottom. This model has performed exceptionally well for us and hasnt presented any issues for us. I would highly recommend it to family and friends, thus the rating of a five.

Bought wtw4800 washer brand new came with 1 yr. warranty. 19 months after buying plastic bearings went. 2 different technicians told me could not be repaired, junk. Washing machine less than 2 years old and can’t be repaired. Called Whirlpool. Told me they could do nothing to help me.

Whirlpool Cabrio HE washer - Purchased my set in 2007. Has not worked properly most of the time we have owned. Lid locks our clothes in when the machine malfunctions and we have to barter with the machine for hours of Google suggestions to get the clothes back out. Still dirty. Or still soaking wet, not spun. Ive never seen so many error codes from one machine. I would never purchase this brand again. The only pro is the load size, which trust me - we have spent more time, water, energy & $$$ with the washer not properly working than the large capacity has saved us.

Plate in front of the door that is at the back of the water dispenser bowed out. Company will not fix even if the refrigerator is not a year old yet. Said it only covers things like this for thirty days. Do not buy a refrigerator that Whirlpool will not stand behind.

Whirlpool Gold appliances are junk!!! Our dishwasher just stopped working one day. It was about 2 years old. We tried all the troubleshooting ideas we found on the internet. Nothing worked. I had a 13 Year old working dishwasher when I bought this one. Sure wish I had left well enough alone. I think there should be a class action lawsuit against Whirlpool. I had also purchased a new electric range... It is constantly giving me an error message when I try to use the oven. We have to flip the breaker and that sometimes helps. I bought 4 of the Gold appliances... I’m holding my breath on the other 2. I thought I had done a good job researching before I bought. I remodeled my kitchen. It turns out that a company that I believed was reputable and worthy of my business are not.

We purchased a Whirlpool Overhead microwave and Quiet Dishwasher in May of 2017. Within the first year, the microwave needed new sensors installed. The repair person said this was a design flaw and he was getting many calls. Then at 13 months, the dishwasher wouldnt drain. The repair person fixed the problem and left reset directions because this can commonly happen. Now at 18 months later, the drainage problem wont resolve even with the reset. Whirlpool extended the warranty by 6 months but wont cover this repair. Two appliances, two problems. Dont buy Whirlpool.

DO NOT buy Whirlpool branded electric ovens. Whirlpool put out an update and it fried the control board of our electric built in oven. They refuse to fix it. They have kept us on hold for two hours and then tell us there is nothing they can do to fix it. We had an extended warranty that just “disappeared from their system.” They told us someone would call back us but no one has. This was an update we were told we had to run in order to use the associated APP. Our oven is only 2-years old. We now will need to pay for the repair ourselves. DO NOT BUY.

My issue is I believe that Whirlpool should pay for my tub and bearing part because the washing is only 16 months old. Because it went over the one-year warranty by four months, I shouldnt have to buy this part considering it is such a big break for such a young washer. Please advise if Whirlpool will assist me with this issue.

We bought a Whirlpool model GC5SHAXVY01 side by side. The ice maker had problems within the first month, and they continued until the following year. Finally, the ice maker was deemed irreparable. Whirlpool worked with us, and we got a replacement for $600.00. The replacement had been in our home 3 months, when we realized it was leaking water. The guest room behind the fridge, had water soaked carpet, and molds growing on the baseboard. The hardwood under the fridge had been water soaked, and could not be dried by professional machines running 24 hours a day for 4 days. Oh the noise! The guest room carpet was pulled out with the baseboard immediately, and today, they are ripping out the hardwood affected in the kitchen. We called the CEOs office at Whirlpool to tell them. The answer was talk to our legal department.We are very angry. This has been very disruptive and upsetting. The floor is black under the hardwood. We are now awaiting the drying machines to come in for 3 days, and waiting to learn about what appears to be black mold. Be careful, and good luck if you buy from Whirlpool.

I hate the thing. The grates are way too large, they are too heavy, and the fact the high is not a true high and the other three are different temperatures. The oven is awful. It half cooks. You cannot do decent canning on the thing because you only have one burner. This is a mess from the get go. Why in the hell do companies think everything has to have a computer attached to it? Computers and heat do NOT mix for Gods sake. A simple gas stove is sufficient to cook with. Take the computerized junk off and make a normal stove.

I purchased this model 2 years ago. I absolutely hate the fact that there is not enough water dispensed to clean my clothes. Part of my clothes dont even get wet, therefore, I have to press pause and add 2 to 3 gallons of water during the wash and rinse cycles. I do like the spin cycle as long as it does not get unbalanced.Wished I had never purchased it.

Had unit about 4 yrs. No problem with unit, work great. Easy to clean, stand up to every day use, heat dishes and popcorn three level no issues, heat dishes, defrost items, cook food at several levels.

Purchased Whirlpool washing machine two years ago but transformed into junk within two years. Fraud company only searching ways to loot the money of the innocent customers and manufacturing such appliances which greasing mentally.

Whoever came up with the idea of this AquaLift oven cleaning method should be fired! This method does not work. Ive barely used my oven but had some cheese pizza drip on it so thought I should clean before using again. What a JOB! The spill did not come off the bottom entirely and using the non-scratch scrubbing sponge was a joke. There is some soil on the sides and back of the oven that I will have to use elbow grease to get off and Im going to have to crawl into the oven to see if they can be remove. Welcome back to the old days before self-cleaning ovens!

Refrigerator model # wrs325fdam04 - Refrigerator shelves and drawers are made of flimsy material. Water dispensed is never cold enough - almost at room temperature. Every six months one has to change the water filter cartridge, Filter1 w10295370a, which costs at least $49.99. Cheaper versions that cost 50-60% less, I have purchased and returned 2 different brands, are not compatible with this refrigerator. I do not recommend this refrigerator.

I am excited that I found this site, putting it in Favorites! Using the advice from ConsumerReports, we purchased a Whirlpool Gold French door refrigerator model GI 6SDRXXY02. We were looking forward to the energy efficiency reported. I blamed the kids and my husband when the water started appearing on the floor by the refrigerator. After a while, I started investigating and I saw the sheets of ice that had formed in the bottom of the freezer. Several times, I removed the ice, only for it to form and start leaking on the floor weeks later. We discovered the drain was frozen and that during the defrost mode, water would freeze in the bottom, and once the ice was too high, the water would flow over the ice onto the floor. My husband has unloaded the freezer and defrosted the drain with a hair dryer several times. So sick of this!! We never received a recall notice and of course, the warranty is out. I wish we hadnt paid so much for this refrigerator. It would have been out by the curb months ago. We are in the middle of a kitchen remodel and getting new cabinets. I will have to dispose of this expensive refrigerator. UGH, money down the drain!! We wont buy a Whirlpool!!!

I couldnt wait to get a front loader and hated it. As soon as I saved up enough money, I bought the water saver Whirlpool top loader. I love it! The clothes get cleaner and dont smell musty. Im very happy with whirlpool.

The washer constantly binds clothes around agitator. Truly a design flaw and it does not get clothes clean. So with a washer like this, I am forced to go to laundromat. Wished I would have paid 230.00 or so to have transmission fixed on old Kenmore. Truly dislike this substandard appliance.

Whirlpool cabrio washing machine is 3 years old and the bottom leaks heavy bearing oil everywhere. I now see it is a common complaint and the seal was incorrectly installed by the manufacturing plant. They should be forced to offer a recall and they should stand behind their product. I will never buy whirlpool again. I see thousands of complaints online.

Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn’t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it’s no longer under warranty because it’s more than 1 year. I told her that because the company didn’t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn’t been 1 year. Ill never buy any Whirlpool products again.

This Whirlpool washing machine is incredibly annoying and slow in everything it does. First off when you press the START button it takes 2-3 minutes before it decides to do anything, like maybe add water (except click, click and more click). If you have pressed the start button and you want to stop it to add something... again you have to wait almost 2-3 minutes before the lock is released and you can open the door. I am at 2 hrs and 15 minutes as I write this on the LIGHT WASH cycle with extra rinse and its still going. I have never seen anything like it. Cant imagine how long a HEAVY CYCLE takes. Cannot even try to measure the time. I put the load in and go to work and hope its complete when Im done 8 hrs later.We had a Maytag for 15 years with no issues (other than a drain hose cracked and had to be replaced) and it was time for a new one with a move to a new place. The sales associate convinced us this was the best machine at the time... Well what a mistake that was. There are no complaints about the actual washing. Everything comes out clean but I suppose taking that long I cant imagine why it wouldnt. I certainly cant recommend a Whirlpool washer to a friend, because I dread the thought of doing laundry at this point.

I have a combo Microwave oven/oven GMC275PDS07. When the microwave is finished with the requested program, the end of program chime lets you know its done. Then, if the door is not opened for at least 3 seconds, the chime will ring again every minute thereafter ad nauseum. This will go on for hours without end. I know because I tried it. I reached out to Whirlpool via a web chat and my question was not even addressed. I was ignored. From reading other submissions, I assume this is de rigueur for Whirlpool. I then called Whirlpool and spoke to Katie in Tennessee. She was not able to bring up any make or model when I provided her the numbers exactly as listed on the inside of the door. She was not able to provide any respite from this annoying feature.This a Whirlpool Gold model, presumably the top of the line, in my book I will never purchase any Whirlpool product of any type and I will make it a point to let anyone who will listen that Whirlpool is not a manufacturer that takes its customers concerns seriously. Katie then advised that she looked up this feature and told me there is no way to turn the beeping off. I find this amusing since she could not find the model or serial number when I gave it to her.

We have had the Whirlpool Cabrio washer and dryer for 4 years now. Let me start off by saying the first 6 months was wonderful. Then after that, the machines were breaking down every time we turned around at the worst times. With 2 adults and 4 children, you see my point. We have had a repairman at our house to fix these machines 6 times and now, we are getting a code on our washer that is F1. Looking up codes online shows to be the computer system of the machine and a $400-$600 repair, might I add. Please save your money and buy a better and more dependable set than Whirlpool. Washers and dryers used to last 20-25 years, or so my parents and grandparents did. All of the manufacturers are building cheap junk so we can buy them more often.

About 29 Nov 2011, I bought a Whirlpool microwave, which model no. is magic cook 206 (mech). Sr No. CNF103400315, when we bought this item, we asked for the start up kit, but at that time they said that in grill microwave we dont provide start up kit but after a month when I again raise for start up kit, that time they give but in start up kit some item is missing and the sealed is open. So I kindly request you to take some action to the shop.

The beat goes on. My Cabrio washer is still down. After working for a mere 14 months, the control board died, and the machine would not spin out water. The repairman ordered a new one. Though the part arrived several days earlier than predicted, the repair service said they could not send anyone out, until our scheduled appointment. At last, today, the repairman arrived. I am ready to start whittling down the mountains of laundry we have stuffed in every closet. Some areas of my house are starting to smell like a locker room. It is not convenient for us to haul everything to a laundromat, or impose on a relative who lives nearby.The repairman was in the laundry room for at least 45 minutes, and then very apologetically tells us that the part is bad. It will not work at all. He has ordered a new one, and requested rush service, which I think they will ignore. I cant help but think these parts are manufactured somewhere outside the USA. Well, listen to this Whirlpool, I would rather pay $25 more for this part, and have your washing machine work. Dirty laundry might seem unimportant to you. It is not unimportant to us! If you cant do better than this, make something else. I am furious, and will spread this news to everyone I know, and I will report on this situation again.

I installed this Whirlpool Gold Series oven in December just before Christmas. I cooked a 9lbs Turkey for over 4hrs at 350 degrees (it should have only taken 21/2 hrs at 325) used a thermometer to test the temp. Well the breast part was fine but later in the evening I removed the entire turkey only to find that the legs, thighs and bottom of the turkey was still RAW. Lucky no one had asked for that part of the turkey. Next I tried a small prime rib roast. Same thing happened. The top of the roast was fine and the bottom was RAW. I dont dare cook anything in the oven now. Called whirlpool and they are going to send someone to look at it but I wont hold my breath for any results. After reading the same complaint on several reviews and the TV show Marketplace it seems to be pretty standard for this product.

I had to purchase a new fridge quickly due to a power surge and this was the only one available with features I wanted. It is too small, but thats not the fridges fault. Has worked well and easy to clean. Simple white fridge that Id recommend. Not expensive and for the past year+ dependable.

Purchased a Whirlpool Electric Range August 2015. Purchased it because it looked pretty and the Aqua Lift Cleaning feature sounded too good to be true. As it turned out it WAS too good to be true! I have just read a # of reviews about this range and I agree with all complaints. Does anyone like this range? The AquaLift cleaning technology is a joke! The baking temperature fluctuates & I could not figure out how to improve on that (for the longest time I thought it was just me not being able to figure out my new oven). The most serious concern however, happened a couple of weeks ago when I turned on the oven & immediately the oven started to smoke and an electrical smell permeated throughout the house. Had I started the oven and immediately left the house our house would no doubt have been destroyed by an explosion/fire.Phoned Whirlpool & because the problem was so serious they had a serviceman at our door within 2 days (yes I am being sarcastic, it did take 2 days). At no time did the call centre express any concern nor did they advise me to unplug the range and to make sure I did not use it. Obviously, I would not use it but shouldnt that be something they advise as part of the checklist talking points.Serviceman arrives 2 days later & advises us that the parts alone would cost $650.00 & oh yes the labour costs to install the parts would be charged by the minute. I didnt even ask him how much per minute because only an idiot would repair this piece of junk!! The power cord to the range had basically melted right through; you could scrape the char right off the cord. The computer part of the range was shot and had a strong electrical smell to it. The serviceman basically said that I shouldnt shoot the messenger and charged us 93.45 to tell us that it was going to be a very costly repair.I disliked this range almost immediately and was looking forward to the day when I would have an excuse to purchase another electrical range. I did not think I would be shopping for another range within 1 1/2 years from the time I purchased this piece of crap!!! Nor did I think that there would be a possibility that this appliance could potentially be hazardous to my family and home. How long is Whirlpool going to ignore all these customer complaints? This range should be recalled! It not only is selling features such as the Aqua Lift technology that do not work properly, it is selling a potential fire hazard.I will never again purchase any appliance that is made by Whirlpool. Whirlpool makes a lot of appliances and uses names such as Maytag, Amana. KitchenAid, etc. I have purchased another range and this one is made by Frigidaire (no connection whatsoever to Whirlpool). I dont know what my experience will be with my new Frigidaire Range but so far I am loving it! Hopefully, my new appliance will not nearly burn my house down. Whirlpool: Step up to the plate & take responsibility for the defective electrical range you are selling before there is serious harm to persons or property! THIS ELECTRIC RANGE NEEDS TO BE RECALLED - MODEL # YWFE715HDEHD.

Do not buy whirlpool water heater!!! It will only last 3 years.

My wife and I purchased a brand new dishwasher less than a month ago. It stopped working after less than a month. After waiting hours on hold, the service company they sent out, went out of business before the appointment. Now after 3 months of nothing but frustration. I have written many emails and none have been replied back to. Worst customer service ever!! Not not buy Whirlpool or Kitchenaid (same company).

I love a refrigerator that keeps my milk and water ice cold and keeps my fruits and veggies crispy and fresh without freezing them.

I do not use my oven much, mostly to heat up something. I noticed all of sudden I couldnt get the microwave to work at the same time as the oven. Then the controls stopped beeping. Then I went to heat up the oven and it started smoking and had a terrible smell. I am two weeks out and still no microwave or oven. The repairman was very nice. Came out and ordered parts. I wanted a new oven and I was told no. Parts came in. Repairman came out and nothing worked. Waiting, waiting and waiting. I will never ever purchase a Whirlpool appliance again. This is not my first bad experience with them. I thought maybe they got better but that did not happen.

Refrigerator is good, keeps food at a good temperature, freezer keeps even ice cream solid. Only fault is draw in freezer does not hold as much as the old bottom freezer with separate unit for a draw. The refrigerator is nice looking and does the job. It just seems that manufacturers are always trying to make things better, but usually features were fine in older models.

Ive had this refrigerator at an upscale rent house for 2.5 years. I have invested over $1,000 in repairs, all of which happened after the one year warranty was up. Now I have to replace it completely because it makes a loud noise that my tenants cant stand. Dont buy this unit.

I submitted a complaint several days ago about my 3-year old Whirlpool Duet washer not working and costing $550 to fix. I decided to just replace it so my husband unhooked it this morning. We were going to to try to sell it on Craigslist as is. I pulled out the laundry detergent compartment to clean it because I had filled it with detergent and fabric softener the other day. The smell that came from inside the washer where the detergent is dispensed was awful. I looked inside and it was completely filled with mold. I had periodically run the clean cycle with bleach but apparently this did nothing. I am writing this second review to warn people about this. I am going to just trash the washer now and I hope this has not affected our health in any way. For those of you who are thinking about purchasing this washer or one similar, I strongly urge you to stick with the plain old top loader. That is what I am going back to.

I purchased a Top load Whirlpool washing machine, replacing my old Whirlpool. I am so unhappy with this new one. I noticed that the water level are low...I had the tech here twice and they said that if here isnt any lights on the dash that the machine is working. I called the head tech, same answer. When I put the clothes in the washer I make sure that the clothes are evenly placed in the tub. The clothes comes out tangled and some not clean. Tonight I noticed that a pair of pant at the bottom of the load had white smudges/ I am so unhappy with this piece of junk/ I cant afford to buy another washer, so I am stuck with this.. I have tried all the different controls, still bad. I know the new machine are different than the old ones. I still believe that the water levels controls are not working. I have used my sister new washers and the clothes are not tangled and they are all clean.

Bought a Whirlpool Cabrio. Noticed it was getting really loud less than a year into owning it. Called while it was under warranty. The tech said it was fine. Within the next year and a half it got so loud, you cant hear anything else in the house while it is running. Now it is leaking from the tub seals and the bearings are going out according to two service techs I have had come look at it. They say it is more expensive to fix than the washer is even worth. This is due to the parts that would be used to fix it are the same cheap Whirlpool parts that were put in it in the first place. They both said that these are not good washers and commonly go out about a year and half to three years old. Shame on Whirlpool for making such a low quality product and not being willing to do anything about it.

GX5FHTXVB00 - Purchased fridge in 2009. In the second year the freezer got too cold and fridge was warm. Coils were frozen. Lost all food. Repairman replaced thermostat. This happened twice more with the same result. My warranty has expired, fridge is 5 years old and its happened for the 4th time. Whirlpool doesnt care since its out of warranty. NEVER will I purchase a Whirlpool appliance. They DO NOT stand behind their product!

I bought a Whirlpool Gold refrigerator four years ago, June 2012. Today, 9/20/16, I found out that the ice maker has to be replaced to the tune of $350! The repair person told me that Whirlpool has the worst track record, and of his service calls, he has at least three to five Whirlpool refrigerators per week! This is a terrible lack of quality. When youre spending over $2,000 for a refrigerator, you expect it to work for more than four years. Not only that, but I have e-mailed Whirlpool Customer Service twice and have been ignored completely. This is my last Whirlpool product, and I urge you to stay away from them. Samsung has a much better track record.

I purchased this stove in September and I am very unhappy with the Aqualift. The service department said I would have to probably do the cleaning process about 7-8 times for it to really work. I find that very unacceptable would never recommend this to anyone.

Had washer less than 1 year and washer stopped and was flashing code F 51. Called Whirlpool and they sent a repair person. He worked on it and didnt fix problem. Called Whirlpool back. They had to order parts. Repairman came back - replaced parts. Now not 6 months later same thing happening. Whirlpool said we have to pay for labor to repair again. We went online after this happened the first time and saw where others had same problem - this washer should be recalled. The repairman said this part was corroding. This should not be happening on a new washer. We will never buy another Whirlpool product again!!!! Im concerned that it will keep repeating over and over and we paid 700+ for this washer not 1 1/2 ago. My last washer lasted 15 years!!! Wasnt a Whirlpool!!!

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

We bought the dishwasher as part of our major kitchen remodel. After 1 year, 10 months of successful operation, the wash motor failed. We are now faced with paying about 1/3 of the cost of a new unit, after less than 2 years. I dont expect new appliances to last forever, but less than 2 years is ridiculous. I would definitely not recommend this product to anyone.

I purchased an over-the-oven microwave in November 2020 (Model # WMH31017HZ). It worked until March 2021 then began tripping breaker. The Safety department at Whirlpool stated that I have to get a dedicated circuit. After spending an enormous sum to get that dedicated circuit the microwave worked until April when just opening the door caused a spark that the electrician and I observed. By now I am sure that I purchased a defective unit but Whirlpool was not believing it. (As as aside, expect to stay on hold for at least 10-30 minutes when you call Whirlpool).May 7th the serviceman from Guincho ordered parts that was needed to repair the oven. As of May 30th the part still had not arrived. Finally, after multiple calls and excessive hold time, Whirlpool agreed to refund my purchase price and as of this writing on July 26, 2021 I have not received it. In the meantime I purchased another brand microwave and have to look at their defective one until they decide to pick it up. They have lost a customer.

Seems to use very little water. When I take the clothes out, they are bone dry in places which means they havent even seen any water! Clean (?) clothes end up smelling musty and I end up having to wash them two or three times which completely goes against any eco argument! I am really disappointed with this product and would never buy Whirlpool again. I have just washed our dog blankets. The cycle finished so took them out, had to check that the detergent had been used as the blankets were almost completely dry. The blankets still completely smell of dog so have had to put them through another wash (with more detergent – waste of money) and with a pre-wash cycle. Rubbish! We also have a Whirlpool drier and that is no better. Washing never comes out completely dry. It always has to be fully aired, sometimes more than others. There is no consistency in how wet or dry the clothes come out. Avoid at all costs.

I bought it a year ago and the warranty is not even up and only in about a month the freezer door handle keeps falling off then the stainless steel which probably is fake is rusting too. They replace the handle and the door and the handle still keeps falling off and the doors are rusting again. My GE stainless steel dishwasher and stove are five years old and there is no rust on them. Whirlpool says it is cosmetic and that its not covered under the year warranty. I will never buy Whirlpool again. Awful customer service!

Purchased 11-02-2016. This Whirlpool/Kenmore dishwasher is falling apart. Top rack wheels are totally broken, ordered parts 4 times, gave up. Now they are held together by gorilla glue. I have gone through 3 gray plastic end caps for the top rack runners. Now one is contained by a plastic slip tie. Last week it started leaking. Sears was totally useless. Whirlpool keeps sending me back to them. Now, I have to go buy another new dishwasher. It will not be a Whirlpool. Next time getting the extended warranty.

ET8AHKXRQ00 - Contacted store where purchased brand new in box, also contacted Whirlpool Corp., was told no repair nor replacement could be offered. Paid $1,500.00, freezer still works but lower box stopped exactly 7yrs after manufacturing date and purchase. A lot of $ to pay for a refrigerator that costs more to repair than large purchase price. I am extremely upset with this situation and brand.

I got a BRAND NEW Whirlpool from Habitat for Humanity. I registered it as a new product and was told it came from Lowes. Habitat only warranted it for 30 days but when it went out in 60 days, I called on the warranty. They sent out a repairman who said it was unfixable and after 2 weeks waiting to hear from them, Whirlpool said they would not honor the warranty because the serviceman said it had been dropped. I am a disabled senior citizen, I guarantee you I couldnt lift it long enough to drop it. Habitat said they didnt drop it and so did Lowes. Meanwhile, Whirlpool had the nerve to send me an extended warranty for the same refrigerator that they wouldnt honor the original warranty and they treated me like I was just trying to cheat them or something. The only thing I can do now is put it out in my driveway with a big sign on it to warn others NOT to buy Whirlpool products. Big deal.

My family purchased a Whirlpool Cabrio washing machine approximately 4 years ago. The first two years were fine. I had no issues out of the machine at all. The last two years (just as my warranty expired) have been terrible. It was serviced twice just before the warranty was up and my husband has serviced it twice since. On two separate occasions, the bearings have worn-out and the bottom seal leaks water all over my floors. I would never recommend one of these machines to anyone!

I have purchased a Whirlpool refrigerator and it has passed only 1.5 years and I have repaired it twice. The cost of repairing is also very high. Service charge is very high so I called a local party to solve the issue. They checked and found that a capacitor and a compressor relay is not working. They replaced the two and debited a cost of Rs.1500.

Two years ago, we bought a Whirlpool gas range, model WFG361LVQ2. The range-top grates were porcelain-coated, smooth and shiny. The range itself has worked flawlessly (Admittedly, it gets only light use in our elderly household, which consists of me and my wife). The only complaint I have is that the porcelain on the grates is failing. On one of the grates, its flaking off where the flame contacts with it during cooking (Photos attached). On another two, the porcelain has developed a surface roughness thats clearly a prelude to same type of damage as the first. The fourth grate still appears to be intact. The differences in damage is no doubt due to the different amount of use that each receives.When I called Whirlpool, a supervisor there told me that grates have no specific life expectancy, and that is true for plain metal grates as well has porcelain-coated grates. She also said that some chemicals can penetrate the porcelain and shorten its life. I told her we didnt use any chemicals on the grates, but only rarely used common kitchen scouring powder, and I cant imagine the powder or the chlorine in the powder could do that kind of damage.When I asked what it would cost to replace the four grates, she said $187. I told her the entire stove cost about $500, and it didnt make sense to pay almost $200 to buy grates every two years for the next thirty years. I told her that the grates on our previous (non-Whirlpool) range lasted the life of the range - about forty years. So I declined to purchase new grates, despite her offer of a one-time discount of 25%. Though the grates are becoming eyesores, theyre still perfectly usable. So Ill hang onto them until I can find some bare metal ones to replace them.