When I first got my energy eff washer it would not fill up with water. Only about 7 inches or so. Then I read that is you wet some clothes first it goes on wait before it starts. Works excellent with the agitator. Have done clothes without detergent and everything comes out clean. My beef is there is no lint trap so rely on the dryer to get rid of it.

We purchased a gas range (Whirlpool AccuBake model # mfgxfg361lvt1 serial ry1810956) a few years ago and have been very unhappy with the gray grids that it came with. We wrote to you about how we should clean them and you recommended heavy-duty degreaser, pin31552a and gas grate & grill cleaner, pin3167a, which we purchased. Neither worked, even with heavy elbow grease. We are very upset. We have purchased Whirlpool products all of our life and would like an answer or some type of explanation. If possible, can we get the grids in black? We try our best to keep these things clean and this is a very bad patten.

I purchased this machine in February 2019. The standard one-year warranty covered the first service call less than one year later. This call was related to the main control board. If this part goes out it will prevent the washer from advancing through the cycles. A technician was able correct this problem by resetting control board. That was sometime the first year. The next call was for the same problem and it cost me $90 to have a technician reset the board again. I then learned how to do it myself through online research. However, I had to do it more regularly and this got old as you can imagine. I did buy myself about two months of time by purchasing a used part but it soon failed as well. This main control board cost $564 if you get it from the manufacturer. This exceeds the cost of the machine. It was purchased in 2019. (The same machine has gone up to $740 today.) I had no other problems with that appliance however, it appears nowadays with electronics taking over cycles vs. mechanical parts you will not enjoy the same longevity as I did when I got 16 years out of a GE washer before this one. I have replaced this machine with a competitors product that costs less than the part except for the 5-year warranty from Lowes.

Purchased Whirlpool side by side French door with bottom freeze on 2-18-13. After several repair calls it was replaced with new one on 7-09-13. Problems began almost immediately with water dripping inside door, resting of doors, and finally the freezer stopped working and the appliance would not shut off. Pm 3-14-15 a new compressor was installed. Two months later, the same issues are occurring. Freezer not working, and not shutting off. Waiting for a resolution. Would never buy another Whirlpool appliance.

I purchased a brand new Whirlpool washing machine only 2 yrs ago. Rather than lasting upward of 10 yrs with normal use as advertised, the machine is nothing more than a giant wash tub. It doesnt Drain and Spin properly. The clothes are still wet at the end of the cycle and I have to either attempt to wring all items by hand or set the machine to Drain and Spin for a second time. Now, it no longer agitates the clothes during either the wash or the rinse. I am SO disappointed in this and very angry that I trusted this well known brand with my hard-earned money. I am also angry at myself for not reviewing internet posts as I am hearing the exact same experiences by others time and again.

This is a great choice if you like a drawer for a freezer. It’s double door. The racks are easily moved. There’s are drawers for beverages and cheeses and vegetables. One downfall is replacing water filter cartridge every couple months and freezer could be set up a little better so you don’t have to pack things on top of each other.

I bought a 40-gallon hot water heater in November 2007. First problem I had with it was in 2009 when the pilot wouldnt stay lit. They sent me a requisition number to take to Lowe’s to pick up the part (igniter) and gave me a service number to give to the plumber to fix it. Plumber actually told me these heaters were junk and this wasnt the last problem Id have. Last Sunday (January 2012)--here we go again. Pilot went out and wont stay lit. Whirlpool is telling me its because I have a draft. Yeppers, that must be it because after they had me (arthritic 53-year old) and my disabled husband performing circus acts trying to relight it, then it was the filter on the bottom, then it was a draft. Last time I tried to light, which really someone as blind and disabled as me shouldnt be doing anyway, I about blew up. I hate getting ** by big corps. I filed a complaint with state Attorney General. If that doesnt work, hell, I think Ill take both Whirlpool and Lowe’s to small claims court. What do I have to lose? $35? Their fancy-schmancy lawyers will probably charge them a couple grand for their efforts. Im sick and tired of getting the short end of the stick. Since when is a hot water tank supposed to last a mere 4 years? Oh, by the way, Whirlpool says it’s all on me now--well see about that. First of all, both of these chumps just lost a customer and I Facebooked by friends about this pleasant experience plus included a link to this page. Consequences are all mine, I guess. Its pretty swell bathing in a sink full of water that you heated on the stove. I dont have any money because Im too busy giving it all to big insurance and big pharma right now. What a country!

I purchased a Whirlpool top load washer that has been ruining my wasted items. My terry cloth towels all have pulls in them, knit polo shirts have pulls and holes, sheets and other items of clothing get caught and stuck under the agitator which then take a great deal of muscle power and struggle to release them. I have had the agitator replaced 3 times to no avail! Whirlpool is not willing to admit that I have a defective machine and will be sending another service repairman to try and fix the problem - this time, no charge to me after many tries and frustration. Customer service is not good unless you are lucky enough to get a supervisor who is willing to listen. We shall see what this next service call brings. I do not have high hopes and will keep you informed.

I purchased a Whirlpool electric range 18 months ago. Recently, the oven started overheating. The display reads Fault detected. Press start to clear. Pressing start did nothing and the oven door was locked as though it was in the self-clean cycle. We had to trip the circuit breaker to turn the oven off and allow the door to open. The food inside was ruined. After three episodes in one week, I scheduled a service call through the Whirlpool website. When the repairman came, he determined the electronic circuit board was faulty. His suggestion was that I buy a new stove since the repair would cost $425 (the part itself was $280). Not wanting to replace a stove that wasnt 2 years old, I went ahead with the repair. I called Whirlpool to lodge a complaint and although the customer service rep was polite, he basically told me that all electronic appliances fail sooner or later and the company will not stand behind this appliance because its out of its 12-month warranty and I didnt buy the extended warranty. He also told me the company doesnt have any record of this being a common problem or excessive complaints about these ranges. But I see many people on this site with the same problem. I wish I had read this site before I bought this stove. Since I cant afford to replace my appliances every year and a half, this will certainly be my last Whirlpool.

Whirlpool Duet Steam Front Loading Washer Model #WFW9750WW01 - The washer is only 5 years old and sounds like the space shuttle landing while in the spin cycle. Cost to repair parts only will be $896.87. The bearings among other parts are shot. I will NEVER own another Whirlpool appliance under any circumstance. Angry is putting it lightly!!!

I think the whirlpool washer is a very nice machine. I think it does a good job of cleaning but still has the tub odor problem that a lot of front load machines have. As far as reliability it has done pretty well but I did have to replace the tub bellow and it is only 5 years old. It also makes a lot of noise so it is not a quiet machine at all. The steam option on the washer is a nice feature but not sure how much it does to help clean stuff.

I bought this Whirlpool Cabrio washer three and 1/2 years ago and the assembly which is basically the transmission and the assembly which is the agitator is out! Needs replaced! This is complete crap! The new parts will costs over $500 bucks plus labor! Ridiculous! My last washer which was a Maytag lasted me 20 years! What a piece of junk! Now I have to. It a new washer! No thanks to you Whirlpool! I will never buy another Whirlpool appliance again! Neither will my family or friends!

AquaLift cleaning system does not work. My oven was barely dirty and I had to scrub with the special sponge to remove baked on food after I did the cleaning system twice! Rust is also showing up on the drawer which they refuse to repair because it is ONLY COSMETIC! Stove is 16 months old.

On 02/25/13 we purchased a Whirlpool Gold Series side by side (French door) refrigerator with an ice maker at the cost of $1,850.00. In April of 2014 the ice maker stopped working and the freezer at the bottom would not freeze food. Luckily for us it was still under warranty and was repaired. At the time of the repair, the repairman (associated with HHGregg) told us that the refrigerator should have been replaced since the cost of the repair was more than the fridge itself. Now July 20th, 2015, the same issue has surfaced. Again the ice maker will not work and the freezer wont freeze. I would not recommend this product or if you do pay the extended warranty.

I have had this Cabrio washer and it seems to be going well with the washer and I have done lots of laundry from this washer and it seems that it works well and I would recommend it to people and people would like to get their laundry done and people can choose what kinds of washers they want.

Bought this washer in May of 2019: Whirlpool - Whirlpool - 4.5 Cu. Ft. 37-Cycle High-Efficiency Front-Loading Washer with Steam and Load & Go™ XL Dispenser - Chrome Shadow. Model: WFW6620HC. SKU: 6313774. Paid over $1,000.00 for it. FIRST TIME washing our sheets, we had snags & rips. I immediately called and was referred to Whirlpool and then referred to an outside repair company. They sent a technician out who said everything was functioning properly despite having ruined 3 sets of sheets (these were not all washed at the same time & I didn’t realize they were being snagged until making the beds).I continued to use the washer - clothes were fine, but yet again, MORE sheets and now comforters RUINED!!!! I called YET AGAIN after troubleshooting the problem myself and finding that the drain holes in the drum had metal pieces sticking up causing the items to snag & rip. Another day taken off work to stay home for the repair. The repair guy comes out, the part was broken. So now I’m left once again with a faulty washing machine AND no ETA on when the new part will arrive and be installed AND having to take yet another day off work.7 sheet sets, 3 comforters, multiple shirts, & multiple bathing suits RUINED & was told there was ‘nothing they could do!’ I will NEVER EVER AGAIN purchase anything with the Whirlpool logo. It’s JUNK! Just an FYI, this was initiated in May of 2019 and it is now the middle of September 2019 with no fix updates. Who can go months without doing laundry???? Once again, poor customer service and JUNK of a product!

Purchased a Whirlpool Cabrio Washer a few years back... Started getting F1 error message and just proceeded thru it like most did initially, but now has become pain in the rear just to do one load of laundry as we get the error 2-3 times when we start each load - then on every load w/ 21 minutes left on the cycle. From the looks of things online this is a chronic problem and should be fixed by manufacturer. I called Whirlpool customer service and first person I talked with said they understand it is an issue but no longer are any recalls or reworks on that machine. I asked to speak w/ supervisor and sat on hold until I got one. Was then informed they do know it was a problem but was not something they could do anything about other than schedule a service company to come take a look. I specifically asked if there was at one time a recall or if they were fixing this issue for a while. She said Yes, they took care of some of their customers but are no longer doing that for this model. So basically because I didnt call in at the right time I need to fix my machine myself. I said it will be the last Whirlpool or Whirlpool associated appliance I ever purchase if this is the kind of customer service I can expect... The supervisor just said she was sorry to hear that and to have a nice day. Hopefully enough people read these reviews as I wish I would have before purchasing my Cabrio and dont buy Whirlpool.

We too have nothing but problems with our supposedly top of the line convection/microwave oven. Purchased in 2010 in February for new kitchen. From start, original microwave installed did not work, would not cook or heat. Dealer replaced. One year later, same problem, but now out of warranty. Had to pay labor, costs, and parts to get fixed. Fast forward 13 months, again magnetron needs replaced, microwave will not work. What a hunk of junk for our money. I will never buy any Whirlpool appliances again, and I will tell everyone I know the same. When you call customer service, they are nice but only say “too bad, out of warranty”. What a joke for a major appliance company to tell customers. It is obvious that this microwave is faulty from the get go, and they just keep on making them the same way and not trying to fix the problem.

We have had this dishwasher since 1983 and we still run it on an average of 6 days a week. Features are the fact that it has given all of our dishes, our silverware, our pots and pans sparkling clean looks for all those years. It fits nicely into the kitchen space which was designed for a dishwasher. It never needed a repair. After all those years, this machine still looks fine. After all those years I really doubt if it still has a warranty and it never needed service.

I find this to have perfect storage space both in the top for standard refrigerator and the bottom freezer. I would recommend this not for the style, the amount of room but also the quality. I have not been disappointed.

I purchased my Whirlpool refrigerator last Summer and so far I’ve had no issues, no probs! I love the energy efficient refrigerator along with its easy settings and options to use a ice maker. Wouldn’t trade my Whirlpool for any other brand!

Whirlpool top loading piece of junk! I would give it a zero star review if I could! Do not buy this machine!!! I agree with many other reviews. It doesn’t get the clothes cleaned and now a completely doesn’t work. We reset it, we’ve had the service guy come in and replace a bunch of parts on it. It’s past its one year warranty and doesn’t work anymore. Piece of junk! Junk, junk, junk!!! Waste of money. Do you not buy the Whirlpool tub loading washing machine!

Washer does not clean clothes period. Darks come out covered with white soap residue and smell dirty regardless of how little soap is used or with using extra rinse, which takes 84 minutes by the way. Whites only seem slightly cleaner since hot water is used and you cant see the soap residue. If you wash more than 5 or 5 items at a time some do not even get completely wet. Just waiting for it to break down next according to the other reviews. I spent a lot of money to get a nice washer and dryer and ended up with junk. Id rather have an old 1970 washer, probably designed better and most likely would clean better.

I purchased a Whirlpool Water Heater Model # ND50T122-403 on March 4, 2011 from Lowes. I had it installed by Lowes and it included a 12 YEAR Manufacturers (WHIRLPOOL) WARRANTY, plus I purchased an additional 11 YEAR EPP (Extended Protection Plan) WARRANTY. About 3 weeks ago I had no hot water so I went down to my basement to check the water heater and it displayed 7 single blinks followed by a 3 second pause, which is a flammable vapor sensor lock-out code. I made sure there was no flammable vapor in the area, turned off the gas and pulled out the plug then called Lowes since I have an active warranty with them. They said I had to wait 3 business days for them to call back to set-up an appointment to have it repaired. I waited 3 business days including the weekend and no one called me back by the end of the 3 business days, so I called Lowes back and they set-up an appointment for a video store owner with a plumbing license to come over and try to fix it. Finally I thought I would have hot water after over 2 weeks without it, but the plumber started taking it apart and about an hour later said he needed to order a part and he would be back another day when he gets the part. He came back 2 days later to install the part and fix it, but he could not fix it. He called Whirlpool to report the issue and Whirlpool told him they would not honor the warranty because my basement was not safe. He then told me he would call Lowes to let them know about Whirlpools position and call me back. So when he called me back he said Lowes said the current warranty was under Whirlpool and their warranty was only effective after the initial 12 year manufacturers warranty was up, so they would not help any further. So after only 4 1/2 years with a 12 year manufacturers warranty and an additional 11 year extended protection warranty that I purchased from Lowes, Whirlpool will not honor the warranty that came with this water heater. I am going to take this to small claims court. Whirlpool and Lowes have terrible customer service policies. I will NEVER purchase another Whirlpool product and I will NEVER again shop at Lowes. Please do NOT EVER buy a Whirlpool water heater! TAKE YOUR CLAIM TO SMALL CLAIMS COURT FOR SATISFACTION! Maybe an attorney will put in another class action suit against Whirlpool and/or Lowes.

Bought my 5 door refrigerator from Lowes in December 2016. Was delivered in January. Had a dent in the door so another new one was ordered that arrived in late January. From day one the dual ice makers have not made enough ice for our family. I called Lowes to have it checked out thru warranty. The repairman came out and said Its making ice. I cant fix something that is not broke. He suggest I buy a under the counter ice maker. What the heck! I pay over $3000.00 For dual ice makers and still dont have enough ice to supply my family. Cant believe Whirlpool puts out a dual ice maker in a refrigerator and it cant even supply a family of 5. The repairman said a normal family size is 3. I dont know where he came from but to me thats not normal. He was from Tutor Appliance Repair and was very rude until he realized he pissed me off then he blamed it on Whirlpool. The refrigerator is beautiful but Id rather have my old one. It made more ice than this new one does. Will I buy whirlpool again? No I wouldnt. If they cant stand behind their product and what its suppose to do then I dont need it. Bad thing I have to deal with this one for a while until I can purchase a new and better one. If you have this refrigerator dont plan on having guest or family dinners it will not hold up for ice tea. Not to mention after dinner drinks. Model # WRV986FDEM01. SeriAL # K63817128.

This is the worst washer ever. I purchased this washer (Whirlpool Cabrio Washer Top load) brand new in the box thinking it was a great price and a good deal. Worst choice ever. I have been so disappointed in this product. It is very noisy which is something I have learned to live with. It doesnt even get simple stains out. I have tried every load combination and change detergents and stain remover a couple of times. Most time I have to soak stains again and again and then wash several times and most times it simply doesnt clean clothes. It leaves detergent residue on dark clothes so of course I end up washing those again as well. The towels and sheets turn into mushrooms in the bottom of washer.

Why would I, and others buy Whirlpool made washers, with all of these service problems? Now I understand why they have profit/loss statement problems, and stock prices in the pits.

We purchased the Cabrio Agi top loading washing machine in 2011 (3 years ago). After 2 years it started leaking from the plastic drum (Bearings?). Luckily we have it in the basement on concrete floor, so there was no damage, just frustration. This was poor purchase on our part. We should have searched for more reviews. The wash time is ridiculous; it is too long, an average of 50 minutes per load. I dont know about how clean the clothes were, I guess they were OK. I didnt notice a smell, or them looking dingy. The Cabrio is a piece of junk if the bearings went out after 2 years?? We just purchased a heavy duty Speed Queen, top loading, agitator washer. My wife loves this, its like the old Maytag we had. They told us they wont be selling these washers after next year. Buy them while you can. The Cabrio is headed to scrap yard.

Me and my wife bought a Whirlpool top load washer June 2011. Two months later the motor locked up and they repaired it; then the transmission started whining the next month. It was repaired. Now a bearing is going out all in the first seven months of ownership and they will not exchange washers, they just want to keep fixing this one until the warranty runs out. Whirlpool washers are a piece of junk and I will tell everybody not to buy anything Whirlpool.

I have purchased a Whirlpool Washing Machine Mode W/P WM ROY 6212SD(31089) Sl.No.INF 153400517) GRAY/CHR TN 6.5 on 05.12.2015 with two years warranty on complete washing machine. The warranty period over on 04.12.2017. Exactly after over 3 months the machine start giving noise and we had been in touch Whirlpool and registered the complaint during last week of March 2018 and their local service center people visited, charged Rs.500/- service charge and informed that the machine to be taken to their service center to ascertain the complaint. After over a week informed that the machine complaints of Tub Support, Seal, Bearing, Drive etc. and the estimate is Rs.5,900/- including transportation (hardly 6 kms). The machine cost was only Rs.16,900/- then. I am surprised to know that just after 3 months of expiration of warranty the machine went wrong and the cost or repair costs me Rs.5,900/- is very huge. I hope the concerned will examine this.

I did not purchase the washer (Cabrio Top Load Clothes Washer) but inherited it in a home sale. Never had a non agitator. I was excited for this new washer. After a week I knew why they left it! My clothes did not seem clean; stains were still on them, when I used the delicate cycle a pair of pants went in folded and came out folded!!! I also would have to redistribute the clothes every time I had a load that was larger than five pieces, because it would stop. I would actually have to take clothes out and spin what was remaining then put those in the dryer and put the other clothes back in and spin those again. I was told I needed to use OxiClean on top of my normal detergent in order to get my clothes clean. Never again will I purchase a Whirlpool. Just bought an LG; fingers crossed.

Off balance, wont wash correctly. Familiar stories online. Wasted money on a washer that is not very old. Wont buy another one ever again.

I absolutely hate this washing machine. When I bought it a couple of years ago I thought it would be great for large items... NOT! It leaves white residue on dark colors but the MOST important issue is going off balance. The lid stays locked and you have to start the cycle from the beginning... What a waste!!! Never again will I get a Whirlpool.

I bought the HE Whirlpool Cabrio 2 years ago. It has all the bells and whistles, fancy cycles, etc. but doesnt clean ANYTHING. I have to wash three times to get things clean... So much for energy efficiency. It also gets out of balance with larger loads. What a waste of money and time.

I’m disappointed in this dishwasher, it’s not yet a year old, and it doesn’t clean the dishes, and it also does not dry them. I now wash and dry my dishes by hand, the machine stays soaking wet even two weeks after running it.

My model # is WTW4800BQO. Purchased 05/20/14 and, under warranty, had repair come several times and they finally supposedly replaced the brain of machine and said nothing further could be done. So all this time I operate the machine manually - timing everything from wash to spin. On all cycles I have to manually - actually turn off machine when first wash is completed and reset to rinse and spin otherwise it only partially fills and drops the water right away on the 1st rinse (besides also dropping water on 2nd rinse). Also I came home one day, after completing a wash load earlier, and found the machine filling up with water automatically so now I always have to be sure the machine is unplugged when washing is completed.

On December 24, I was planning my annual Christmas Eve dinner when my oven just decided to quit working completely. This was the third time my oven broke down on me. I called Whirlpool and they pretty much told me theyll get to me when they can but it was the holiday. So I understood that it would be a few days. I had a technician come out to my house on December 27 and tell me that he needed to order a fuse. He called all over the state to find one but no one had one so he put it as an emergency. The technician did everything he could to accommodate me but could only do so much. So I waited and waited but heard nothing.Today, January 3, I called the department to see when my part was going to be here and they tell me January 10 - unacceptable. I called the management team and spoke with Tiffany who pretty much just told me, Sorry. You have to wait five business days to find out if the part is available. If not, then we can discuss sending new ovens. Why would we have to wait five business days from January 3 when it was ordered on December 27? Look, Im a very reasonable woman and this is the first time I have ever complained online about a company. But I have gone 10 days without an oven and I have a family that I cook for daily.My ovens are four months old so this should not be happening. And when it does, there should be parts to fix it or a replacement on hand because no family should have to go without an oven when they just paid a ** load of money for it. Customer Service should be a little more sympathetic and a little less about business because at the end of the day, theyre not the ones suffering, we are. Also if this part is on back order, that tells me that this probably happens often. Maybe Whirlpool should recall this oven model because whoever heard of an oven overheating? Get it together. I will spread the word of mouth about my experience!

Whirlpool WRF992FIFM00 - Purchased new April 2017. Its October now. Service has been called 7 times so far. Ice maker has not worked since day 1. Fridge leaked all over the interior around the third month. Compressor went out in 5th month. Compressor replaced 2x so far. Every component piece was replaced on 5th month. Still no ice. As I write this compressor getting ready to go out yet again. Paid almost $3000 for this piece of crap. On first name basis with technician. He tells me that his guys work on this particular refrigerator CONSTANTLY. So far I have lost over $1700 in food and wages (leaving work to meet technician). Currently battling Whirlpool. My next step will be legal action if they do not refund or replace this stainless piece of garbage.

I have had my Whirlpool Washer for many years. It agitates well and my clothes are always clean. They are easy to dry. The wringer wrings out all the water, yet they stay damp for ironing. You will love this machine. I am happy with it and hope it lives for a very long time.

The Whirlpool I purchased has been the worst ever! Nothing comes clean even when I hand wash everything first and never has even from the beginning. I will never purchase a Whirlpool again. Now the machine wont drain I have gone through all the recommended steps for cleaning. The Whirlpool stove is almost as bad!

My Whirlpool gas range was installed in December 2008. The control panel for the oven has now died for the third time! Push the buttons to set the temperature and nothing happens. The first time the control panel died, Whirlpool replaced the parts. The second time it happened (6 months later), they didnt want to hear from me. The oven worked satisfactorily for about three years and here we are again. It will be about $500 to fix the problem which clearly is not an isolated issue as I have seen this same complaint raised a number of times. Looks like its time for a new gas range. My dilemma is that I have the greatest serviceman who exists... and he only sells and services Whirlpool. But...thanks to Whirlpool, hes probably losing some business.

Hi. We purchased a french doors 32 cubic feet refrigerator from Home Depot in January 2017. Since day one it has not worked correctly. We have dual ice makers and neither one works. The fridge doesnt cool at all! Whirlpool sent out an appliance repair company who said they ordered the parts. Its been 2 months and guess what still no parts on order and still have no refrigerator. So after 45 or more minutes on the phone with them for the millionth time we came to the conclusion that we are stuck with a POS refrigerator! They refuse to swap the fridge out. They said Home Depot would have to swap it and its against their policy. (Thats another complaint department.) We will never recommend a Whirlpool product again. Never buy Whirlpool. They love taking our money and thats where they stop.

After 12 months (warranty) the bearings had to be replaced, $300. 12 months later bearings needed replaced again for another $300... was told by the repairman not to waste my money. This would happen again in another 12 months. This is a issue with these washers. Opted to get something else. Very unhappy to only get a couple of years out of this machine. I have also had to wash some loads twice to get clean... unacceptable performance!!! Contacted Lowes & Whirlpool to no avail of course. Never again!!

We have an 8-year-old built-in Whirlpool Estate. It is probably as basic a model as you can get. It has been 100% reliable, and cleans the dishes well, even without rinsing. We do not buy expensive premium dishwasher detergents, either. So far, we have required no repairs. Basic features--heavy wash, normal wash, pots and pans. This dishwasher is standard (not extra large.) This is not a fancy dishwasher--just white. It is what matches the rest of the appliances. We have been lucky regarding the performance of such an inexpensive dishwasher. We paid about $250 for it.

I purchased a Whirlpool refrigerator (model number GX5SHDXVQ02/K02778282) on 9/18/2010. It broke down in 1 year and 8 months; the circuit board control went completely out and ruined all my food. Whirlpool stated I was beyond the 1-year warranty and said there was nothing they would do, except sell me a 1-year warranty for $299. I was at their mercy, so I purchased the warranty for $299 and had the fridge fixed. I would like to be reimbursed at least for the $299 warranty charge. This company should be ashamed of manufacturing such a flimsy product and not standing behind the item to protect their name.

I purchased a new gas water heater and had it installed by a plumber. It worked for 3 weeks then we lost hot water. I called the 877 number and got shoveled around to 3 or 4 people. I got hung up on twice then spent 45 minutes repeating all the instructions that are on the tank to relight the pilot light. They agreed to send a new valve. The first time, I never received the valve (after 10 days) and had to call back. The second time I called in, I spent 20 minutes trying to get another valve sent. The valve I, finally, received had plumbers dope on the back and clearly was previously used. Had the original plumber replace the faulty valve? And lo and behold, the second valve didnt work either. I have no idea why a gas water heater would have any issues after 3 weeks. I bought it brand new from Lowe’s. It is obvious that Whirlpool makes shoddy products. They have very poor customer service and care little for the customers’ time either in correcting the problem or being without hot water. I have spent over 2 hours with Whirlpool. Only to 3 weeks after the initial call, I still do not have hot water from a heater that is less than 2 months old! I called them on the issue of the second valve not working and they put me on hold (after 10 minutes the line went dead and I was disconnected) despite the fact I asked them not to do that!

The trim on the front the my Whirlpool electric range has rubbed off. This is where the knobs for the burners are located. It was replaced once during the Whirlpool 1 year warranty (so it obviously happened with the first year!) and again during the second year we have had it. We have an extended warranty but have been told that it is not covered. It is ecstatically unacceptable. We have not used any type of harsh cleansers on it - simply a sponge to remove any spills yet it keeps on disappearing. I strongly recommend against buying any range from Whirlpool as it is quite obvious that they do not stand behind their products beyond the first year.

In open concept homes, manufacturers need to consider the refrigerator’s noise — ice makers included. We hear every single clink and buzz. We love (and prefer) the french door concept, but the freezer drawer, when it’s fully loaded, is difficult to open and close. Also, the stainless steel scratches WAY too easily.

I Purchased a Whirlpool range with self cleaning. I do not recommend anyone to purchase these ranges. The self-cleaning does not work at all. Like numerous reviews that said you can run them several times to do the self cleaning and they do not clean at all. Save your money. Do not purchase a whirlpool appliance!

My refrigerator has needed several repairs in the 5 years since purchased new. Several plastic parts (bins, handle, etc...) have cracked and ice maker no longer works. Dont think I would purchase another Whirlpool major appliance if at all possible, as I am deeply dismayed at how this one has held up.

In 2008 bought cheaper Whirlpool washer, had to return it to Lowes. ELLL DUMOH (me) buys yet another Whirlpool Washer from Lowes; a Cabrio. The Cabrio ONLY worked 3 years, and started having problems with not emptying or just continuing to drain and beep. The Whirlpool Customer Service lady is pitiful. Yeah... I can SELL you another set of shock absorbers... that might help. I can SELL you a recirculating pump or a drain pump... Pitiful, sorry attitude. Goodbye Whirlpool.

My Whirlpool gas hot water heater will not stay lit. The thermal coupling has been replaced by my plumber. It did not help. This tank is defective. The product details are as follows: model # FG1F4949S3NOV, product # B07330262, and serial # **.

I purchased the Cabrio washer/dryer in 2006. We have had it repaired 6 times and I even purchased a two year extended warranty after having issues with it the first year. Now I seem to be in the same boat. The washer will not spin and drain. This has already been looked at by a technician several months ago. I feel like this product is faulty and has not worked properly from the start. Are there lemon laws for appliances? It seems that this product would qualify. I will never purchase Whirlpool again.

Bought this 18 cu ft refrigerator this year. Only 3 choices for temp. Everything freezes, milk has crystals, ice cream is soft. Buyers remorse! Old ref was a Whirlpool. Wished I would have given others a chance.

I bought a Whirlpool High Efficiency top load washer. It does not get the clothes clean. Dark clothes come out with spots all over them. There is not enough water to rinse out the dirt. It is left on the clothes in spots. I have to take my clothes to the laundry mat to wash them to get them clean. I am 74 years old and have used Whirlpool appliances all my life. I have dt3 rental houses I keep Whirlpool appliances in. But I wont be buying any more. I had to call the repair man one month after I bought it. He had to recalibrate the machine. If all you want to wash or maybe rinse out is a pair of slacks or a shirt, it might be o.k. but not a load of dirty clothes. It is just a JOKE.

IPod the Gold Series from Whirlpool appliances including the French door with the freezer on the bottom the induction still two ovens and glass top the microwave in the dishwasher does it cost me about $8,900 dubstep problem with it is after two-and-a-half years of using it the freezer stopped working and coming to find out that not only mine but three other ones in my account have the same problem. The sealed system for the freezer had a leak in it. I lost the freezer traffic to Whirlpool. First time around they said, No problem well take care of the part. To take care of Labor. I waited a month. Nothing happened. I called them back. They said I needed to do something else so I waited for it to happen. Nothing happened. Now I call back 8 weeks later without a refrigerator my house come to find out they told me theyre not doing nothing.Well four weeks later now Im sitting with the stove which cost me quite a bit of money like $2,000 for the induction stove. Now its burned out the computer components. Control panels are both out. It will cost $800 to repair it. Now well pull. Said they will also pay for parts for that but not for the labor so now Im stuck without a refrigerator and I dont have a stove in my house and theyre saying its okay that these very expensive piece of equipment that I bought and its okay for them to only last 2 years. Never had a Whirlpool last me less than 10. I think theres something wrong with this picture.

Four years old and only used by a 2 family home. No kids overloading it. Probably wash 3 loads a week on average. After 4 years, it has started the grease flying out of the bottom and now leaking water. My appliance repair man told me to scrap it and buy a new one. The repair and the parts are too expensive and in the end it is still junk. I realize things wont last 30 years like they used to but can I get 7 years out of a major appliance?

After reading all reviews online on the lid of the Whirlpool Cabrio Washer, it upsets me that there has not been a recall on this. Our lid has snapped & has to be held down until the lock light comes on. Often times during the cycle it must sense the lid is broken & thinks it is not locked & sets the load off line. I have to pause the load & then reset the load & hold the lid down tight until it restarts.

18 months ago my husband and I bought our first Whirlpool washer and dryer to go with our first home. 6 months and the dryer stopped spinning. There was an issue with the belt. 12 months later the washer has stopped draining and spinning. It is 2 months since our first filed complaint with our extended warranty company and we still dont have a washer that works. I dont care if I have to take my laundry to the river and beat it with a rock. I will never buy whirlpool again.

The silverware comes out all spotty and water stays inside cups and on dishes. I am going to have to replace all my utensils. They are so spotted that they look filthy. Knives, forks, spoons and all serving utensils. I have used this brand new Whirlpool dishwasher from August, 12, 2016 to today Oct. 21, 2016. I am very upset.

WTW5640X The machine is tearing up clothes of many including mine. I gave them the benefit of the doubt and thought I had over-loaded the machine. Not so. There has been nothing run through the machine other than clothes and bedding. When I called for service 1 1/2 months after warranty is out of date I am told I can have a service call including parts and labor and another year warranty for almost $400. If it werent for the numerous reports online of the machine doing the same to others I might have gone for it. Shame on you Whirlpool. Are you the next GM?

The main control panel on my Whirlpool Cabrio Washing Machine broke twice in the second year of ownership. I bought this in 2006. The part was replaced in March 2007 and then again in October 2007. Now, it is broken again and Whirlpool says too bad, they will not replace it again and will cost us $275 to fix it. People have posted about this problem all over the internet. How can they not help their customers and recall this washer part?

We purchased our Consumer Reports rated #1 best washer, seven yrs. ago with a five-yr warranty. We have had nothing but repair after repair starting in the first year. The mother board replaced twice, the entire inside had been replaced within four years. It is only a household of three, the washer looks like new! The machine is now making a noise like a freight train... We had a repairman out $95.00 just to look at it! Cost of repair $1,116.21!!!! More than what the machine is worth. The replacement parts wore out in the last 2.5 yrs, again poor design. I contacted Whirlpool during the last repair issue and demanded a full replacement. The customer service rep, as RUDE as can be, checked with her higher-ups and said they would replace it for $845.00!!! WHAT A JOKE. I could buy a new one for that! The repair person said they are one of the highest repair units and the most costly out of warranty. He had one with the same issue just two days prior. I will never buy another Whirlpool product or purchase from H&H Gregg. They sold our warranty twice losing all of our repair records! It looks like I had an extra load size dumped on me!

My Whirlpool microwave fits nicely over the stove/oven. It is easy to clean and comes with a glass turning table. It also comes with a wire rack if you choose to use it or it is easy to remove. I have had this microwave for 12 years and never had a problem. Love the presets on it for example ‘“popcorn.”

All of these awful reviews and you continue to sell the Made in China JUNK!!! And shame on the stores that advertise and sell Whirlpool JUNK!! They should put a warning on these machines stating Will not last, gets off balance and does not clean your clothes. Yes we bought the Cabrio like the others, our clothes would not get clean, because like sheets, would end up looking like a doughnut without a hole and all of the dirty water would drain through the middle and make a spot. Then you have to wash them over and over. But that is not the worse part! It only lasted 13 months, YES I said 13 months just past the warranty LOL!!When the man came to make repairs, it was the gear box and was going to cost almost $600. Almost as much as we paid for the machine. He recommended getting a Speed Queen, we did and I LOVE it!! I think it is the BEST MACHINE I have ever had. They are a little hard to find though, but I found where they were sold on the internet and the dealer had to order it. Well worth the time and trouble, (trouble) which I dont expect to have with this machine. Like I said it is a wonderful beast. And I will never buy another product made by Whirlpool. Before my husband retired he made prototypes for autos so he knows about testing and Whirlpool had to know this product had bad flaws before they put it on the market, I call that fraud. Bad taste in my wallet, Michigan.

Certain brands of dishwashers made by Whirlpool, including Whirlpool, Kitchenaid and Kenmore, are a fire hazard. Most appeared to be made in the mid-00s. My Kenmore Elite, model# 665.16293400, bought in March 2006, started emitting a burning plastic smell. I removed the door panel and found where the control board wires have been overheating and melting the plastic liner inside the door.Further investigation led me to kitchenaidfire.com, which details the models involved and includes hundreds of reports of fires from these models. I also searched saferproducts.gov and also found over 100 reports of fires from these models. The report logs are growing rapidly as it appears most of the control boards start to malfunction about five years in.I called Sears and they said that Whirlpool needs to do a recall. I called Whirlpool and I was told that they do not make Kenmore dishwashers, only some parts. This is completely false. I couldnt believe the representative was told to tell me that besides the part that is failing is stamped Whirlpool. These Whirpool-made dishwashers are a documented fire hazard and need to be recalled. I do not know what it takes, hundreds of fire reports have been logged and they are rapidly growing, but I hope that it doesnt take someone to be killed before they are recalled.

My washing machine stopped working. I called customer service and got through to Tonya, in the Benton Harbor, Michigan call center. She was wonderful! Living is SW Florida, were having a difficult time right now dealing with the aftermath of Irma. Tonya is an angel during this trying time! Thank you Whirlpool for have exceptional customer service reps! Ill continue to purchase your products as a result.

I purchased a Whirlpool catnip washer from Brandsmart in August of 2010. It worked fairly well, but would sometimes need for clothes to be rearranged in order for the spin cycle to complete. In June of 2013, it started to not wring the clothes out completely. It then stopped working. I called a repairman and got an estimate of $550 dollars, but I paid $578 for it.I called Whirlpool and spoke to the supervisor of the consumer concern team. She offered me a fifty percent discount on the parts for the repair. I checked the web to see if anyone else had any problems with this product and found several. I suggest you do your homework before purchasing a Whirlpool washer. I was positive they would do more, since it’s such a prestigious company.

Even the repairman said Whirlpool isnt making them like they used to even though they are charging more for newer appliances. The freezer has clogged, ice maker already broken, have to replace $400.00 for just the icemaker. As a real estate agent, I will make sure and let our new home buyers never to purchase Whirlpool again!

We purchased this Whirlpool Cabrio washing machine from Sears about four, maybe five years ago and have complained repeatedly. We have had repairmen out numerous times. Of course, they have had to order parts. My clothes are not getting clean and they now have an odor to them. The machine is getting noisier and noisier and it is rocking like crazy (I had to put plyboard underneath to protect the floor) during the rinse cycle. The water sprays out erratically and sprays even slower for cold water, then warm water, which was weird! Thankfully, I still have it under warranty (I got the extended warranty). I am now getting ready to call them again. I will never buy this brand again.

I bought all my kitchen appliances in Home Depot 4 months ago (April 2014). The wall oven, Whirlpool, never worked. Flamingo Appliances is the name of the company that does services for Whirlpool in my city. They keep changing parts and today is the 3rd visit that the technician will be in my house trying to solve the problem. Customer service in Michigan is DISGUSTING! I probably have to buy another oven because they say they wont replace it if they think its fixable. 3 MONTHS! I will never buy Whirlpool again. I hate them.

I bought the Whirlpool French 4 door fridge WRX988SIBM 01. I like the way it stores and layout (other than the icemaker taking the entire left door out). But I got a lemon, I bought the Lowes 5 year warranty (with the 4 repairs replacement). The fourth repair and dead declaration was 5 years and a week (so just out of Lowes extended warranty by a week). The Death Certificate repair guy said they dont make em like they used to. So I am now buying another fridge - trying Samsung this time. Every fridge has a lemon once in awhile and with my luck... Well you can thank me for taking it off your hands! :) I am averaging 5 years per fridge. Thats a lot of money and I expect to get at least 10 years life on a major appliance.

Purchased Refrigerator (WhirlPool Refrigerator WRX988SIBM03) 16 months ago and noticed the drawer with glass that house the drawers had a crack on the right side. Couldnt believe it was cracked after such little use with just two adults living in the home. Removed it and noticed this was such shoddy design. There is a heavy metal bar in the back with a piece of flimsy plastic that attaches to the heavy metal bar with only a screw attaching the plastic to the metal.I made attempt to glue it since it was only cracked but then the plastic just started crumbling into pieces like a broken cookie. Truly there is something wrong with the quality of the product as well as the design of having this heavy metal bar attached to this flimsy plastic. The quality of this part only leads me to believe what is next with this refrigerator. I am sure there is more to come.I contacted Whirlpool to see if they would replace but of course this is at my cost. Ive had inner parts of refrigerators break over years of use and they get old and busted up over time but this is a new refrigerator and once I inspected the part, I was disappointed with myself for not removing these inner parts and inspecting prior to purchasing. I would have picked up on the poor quality right away. Taken by the outside of this unit and its beauty, and not truly looking at whether or not the shelf can hold a couple gallons of milk. I am here to tell you there is no way this would have withstood the test of time with only a gallon of milk sitting on this unit. Poor design, poor quality and metal attached to raw plastic as it is a disaster.

I bought Whirlpool hot water heater with the Honeywell part in 2014 and the thermal box went out. No flashing lights, no way to reset. I understand that Whirlpool had a class action lawsuit after researching. Still selling this product to consumers. Whirlpool should be held responsible, and be made to give an allotment to replace homeowners with hot water tank of choice! If lawsuit is active please add my name.

Please do not buy a Whirlpool range, they are dangerous. The ovens when they shut down still let gas into the stove. My whole house filled up with gas twice. Whirlpool will not honor the replacing of this stove and give me a replacement. They will repair the range on what they think is wrong but will not put it in writing that it is safe. The fear of using this range after repair is not worth risk I will have to take since Whirlpool does not stand behind their product.

I purchased this washer over 8 years ago and we have been using it 3 to 4 times a week/ 52 weeks a year since. It has performed flawlessly up until about a year ago when it kept given me uL error. Everytime I wash the basket always spins wobbly and unbalanced it seems. I checked the Internet and it turns out others have had the same problem. The solution was to replaced the 4 springs supporting basket and that fixed the problem. Been working ever since.

On 12/31/2009, I purchased a Whirlpool Cabrio, model# WTW6800WW1. I was excited as we have never spent that kind of money on a washer. We felt as though we had purchased a higher end washer and would have it for years to come. Wrong! About one year in to its use, I began to think it was getting louder during the spin cycles. I thought I was just being critical and it was just my sensitive ears. Now just past the two-year mark, I know it was not me. It’s the POS washer. It is so incredibly loud, not that you cannot be in the same room as it is during the washing time especially the spin cycle. In its defense, my clothes got cleaned.However, I know that the bearing is eventually going to give out and I will have a mandatory repair on my hands or have to pay someone to fix it. Either way, it’s a lot of time and a lot of money to fix a two-year old washer that should not need to be fixed. I attempted at getting Whirlpool to stand behind their product. No chance, no way. Good luck with that. Their washers last about 2-3 years. I will never purchase another Whirlpool product. This is a horrible product which is matched by their horrible customer service.

Worst customer service I have ever seen. I have been waiting on a part for my dishwasher since before Thanksgiving. I have sat on hold for 2 or more hours. They cannot connect you to a supervisor, you just continue to wait on hold. They cannot give an eta for the part that has supposedly been in production since before Thanksgiving. I get told one thing, then when I call back for an update 2 weeks later that person has no idea what Im talking about. I will tell you one thing, if you do not want a headache, I suggest you buy another product!! I can guarantee, I will let everyone I know and never purchase Whirlpool again if this is not resolved this week! After doing my research, this part should be recalled. It is a big issue with this very expensive dishwasher.

I have owned this Whirlpool Refrigerator French Door MODEL WRF990SLAM01 for less than 10 months. The ice machine broke down completely a few weeks ago. We called Whirlpool and they sent a repairman out the following week. He left saying he had to order parts. About 8 days later, they called to let me know they have the part in and scheduled a time to fix it. They put the new part on and said ice should be coming out in the next 72 hours. It never happened!! Not only did the ice maker stop working, the freezer stopped working which was about $300 worth of frozen meat/goods down the drain. I called the appliance repair guy. He said, I was worried about that, this product is known to have these issues. I asked, Does Whirlpool know? He replied, Absolutely, they have a kit to fix this but its not 100% guaranteed to fix this issue. REALLY?!!! I called Whirlpool and they could have cared less. There were no apologies, no type of compensation (exchange/replace). It is now going on day 22 and we still have no ice or freezer. This fridge cost me $2500 and four requested days off so I could wait for the repairman. Whirlpool, you as a company should be ashamed and outraged. You are more concerned about the bottom line of recalling these lemons and forgetting the impact you are having on us consumers. How many people are going through this issue that will not under any circumstance purchase a Whirlpool product again? I am so happy I am not investing in this company as this will impact this company in the future. They may be selling quite a few now to new homes/builders but when the word gets out what type of product they are selling and not repairing prior to the sale and knowingly letting people buy these, it leaves quite a bit of culpability on their hands. IF you are going to sell crap product, then stand behind it and repair/replace it prior to selling it to retailers!! You are a pathetic company!! STAY AWAY FROM WHIRLPOOL PRODUCTS!!!

Cabrio washer Model # wtw5840bw - I purchased this washer one year ago. It has a defect that comes along with it. You think your clothes are getting clean. But in reality they are not. This washer does not fill enough water to wash a small load of clothes. It has ruined three large bags of my clothes. Stained they smell in general they are not clean. Worst washer I have ever bought. General public Please be aware of this issue if you are going to purchase this washer. It is a big expense to be put out to the curb.

The first washing machine I bought was a Cabrio. Started having problems right off. After the repair people had been there several times we finally got Whirlpool to replace the machine. We got another washing machine. We bought two warranties because it kept tearing up. Repair people said this time it would take $1500 to fix it so of course AIG said, We will not pay this much. So I have a washing machine I have spent $1600 on and it leaves, greasy spots all over my clothes. So fed up with Whirlpools trash!!

I purchased it in 2011 for $1100 Canadian. Smooth glass top and true convection. The controls were easy to use, and understand. What bothered me was that it stopped working just after the warranty ran out. I did my research, and found that the newer ranges that have the controls on top at the back have issues with the motherboard overheating, and causing this problem. I did speak to Whirlpool customer service, and managed to convince them to supply the replacement part at no cost. I paid my local dealer to install it. This repair lasted for just over 1 year. Same problem again.This time I could not convince Whirlpool to supply the part. FYI The part in question is the controller. Essentially a motherboard. All the controls are operated through this small computer. It is the only replacement part that costs over $100. Last I checked it was around $450 Canadian. The reason for the fault is overheating. According to the tech that fixed it the first time, it is the most common problem with this style of range. I find this concerning considering the only thing a range does is create heat!Keep in mind that you are virtually held over a barrel. There are only two companies that market their products under multiple names adding up to over 80% of the appliances on the market. They battle for that market by offering more bells and whistles, and less quality. The Range I replaced four years ago was 20 years old. I just replaced my Whirlpool 3 months ago. I went outside of the 80%, and bought a Samsung. Im rolling the dice, and went with induction top. My theory is it will produce less heat because it just heats the pot, not the stove top.Low quality drives me nuts. I want fewer bells and whistles, and more long lasting reliability. I should be able to go my lifetime and only buy two or three ranges. We really like the induction top. It works fast, and doesnt produce too much excess heat. Dual zone oven is a good idea. We werent looking for it, but there was a deal on. The dual zone induction range was only $50 more than the regular one beside it. Now my wife uses it all the time. She will have cookies in one zone, and a casserole for supper in the other. True convection is the other must have. It does a great job cooking everything evenly.

Washing clothes is a nightmare. I am constantly removing clothing from the washing machine that have been torn and left with holes. I am utterly frustrated. Because the machine is more than three years old, there has been no solution to my problem. I have now replaced clothing items in excess of $2,000. I am always here that they will send a repairman and yet there is still the problem. This machine is costing me too much money. The newer machines have fixed the problem. There is no gap between the drum and the doorway or rubber piece. I want that piece to stop this nightmare. This machine has taken a dream of mine and demolished the experience. I hate washing clothes but more so having a machine at home and then going to the laundromat to stop the chaos with doing laundry at home.

I have a Whirlpool dishwasher that is under warranty. The dishwasher failed and Whirlpool service gave me a written report acknowledging their part had failed. It caused $20,000 worth of documented damage. Their adjuster came out after waiting for one month. I have a claim with them and no one contacts me. For a few weeks I was dealing with their legal dept and they said they were going to turn it over to the company that made the defect part. To which I advised them Whirlpool did the damage, I will deal only with them. Since then their legal dept has not answered one email. Whirlpool is trying to put the damage on another company rather than themselves. I have heard from NO ONE. I bought a Whirlpool dishwasher and their tech and their adjuster confirm the damage. Now here I sit one month later, cabinets destroyed, floor destroyed and garage ceiling as well as kitchen walls destroyed and at one point Whirlpool says maybe you should put it through your homeowners, they would pay you faster. I say Whirlpool dishwasher did the damage, Whirlpool should pay. WHIRLPOOL BUYER BEWARE!!!!! ANY QUESTIONS YOU MAY CONTACT ME AT **.

OMG. We had just purchased a house in Clermont Fl. At Appliance Direct on Citrus Tower, worse experience. Imagine my husband and myself had recently retired. Therefore we wanted to make sure whatever we purchased was to last since its not easy to replace anything on our fixed income. A few mos later the ice maker would make noise in the middle of the night and would not fill up completely. 1 yr it stopped making ice completely. We went to Appliance Direct only to find out that nothing could have been done. We purchased the extra warranty for approx 391 dollars. We then were told by Whirlpool that we would have to wait 60 days. The time came and the customer service now tells us that the breakdown happened the same month we purchased the warranty so we would have to pay ourselves to have it fixed. We went ahead and paid for the repair.A few mos after the ice maker stopped again and the bottom freezer would not freeze anything. Our food spoiled etc. We called Whirlpool now that the warranty was now ok. We had to wait for an appointment with the company of their choice. The repairman came and stated that the part had to be ordered before we can get ice and freezer working. Waited almost 2 weeks for that. Repair done and soon after, like 4 days later we still didnt have ice. Called again, another company was sent... all over again we waited for 2 parts.. He assured us that we should be good. 2 mos now were getting half capacity ice and freezer doesnt freeze everything. Ice cream is a no no.So much money (2500 dollars) paid for that piece of junk. The repairman told us “forget about replacement, the company will send a repairman once a month if they have to“. Its frustrating and some days I wish I could just put it on the sidewalk for the garbage truck. I cant afford to go out and buy a new one (of course it would not be Whirlpool). In the meantime this company Whirlpool is making all this money from selling these junk. I am mad like hell and tell everyone to stay away from Whirlpool. I wish Id purchased a Samsung instead. I could climb the top of a mountain and shout: Dont buy Whirlpool.

I purchased my Cabrio washer from Lowes 4 years ago. I noticed the smell and researched issues online. Suggested using the cleaners made for tubs. Im tired of the smell. I had repairman tear apart the washer. He told me they put water in the tub for balancing. Really... the tub is made of plastic. Will never buy anything Whirlpool again.

I bought the Whirlpool model e2h50rd045v electric water heater to replace my failing gas water heater on July 21, 2014, and had it installed a couple of weeks later after a little over 3 years of use. The water heater is still working with no issues or major problems. I'm happy with the decision to purchase this water heater.

I have an oven that is just under two years old - a Whirlpool. After less than a year, the sensor went out and had to be replaced. After less than one more year, the same thing has happened. They covered the first one, but wont help with labor or parts on this one. There is no user error. Its just a cheaply constructed oven.

We purchased a new Whirlpool dishwasher in June of 2014. By February 2015 the racks were rusting. I called loses warranty and they referred me to Whirlpool since it was still under a year old and covered by the manufacturer warranty. They said no problem and would have new ones sent out. Three months later I still did not get them. I called them back and they said that they were not covering them due to rust being normal. This is the absolute worst customer service and it says a lot about how Whirlpool stands behind their products.

Bought this washer/dryer set Jan 2020. No agitator but has nubs in the bottom. Huge washbasin that will have 5” water in the bottom. I watched the was cycle and my Nursing scrubs NEVER went underwater...ever. Yes, we made sure the center was wide open and didn’t cover the center, at all. Filled the basin 1/3 full. My daughter’s sweaters had been rubbed together so aggressively in the basin they were unwearable because the knit was pulled and fuzzy. Looked like they were run over in the street. Soap never rinsed out of the clothes. Two daughters developed skin rashes. After I took my clothes to a commercial washer and rewashed them, no more rashes. My mom called Whirlpool. They tell us use NO MORE than one teaspoon laundry soap. LOL! There isn’t even enough water to get the clothes wet! Try Deep Water cycle... Got 6” of water. Load requires an hour and 15 minutes to wash!! Machine is outrageously loud. Now the dryer... Takes over an hour to dry clothes. Not towels or jeans..just cotton t-shirts, nurse scrubs, socks. Takes two dry cycles. Bottom line? Two and a half hours to get one load of clothes that have soap residue and aren’t clean. Whirlpool is aware. DO NOT BUY these! You will regret it!

Whirlpool Duet Washer Trouble. Im having the same issue as Tom in Oakville. The F35-Sud errors pointed to the pressure sensor - NOT. 2 parts, a technician visit, and $800 later, Im still waiting on a Main Board replacement that is on nationwide back order. Time frame unknown.

A couple of years ago, we had 2 natural gas hot water heaters installed. We immediately had a service call to replace the thermostat on one of them. Then recently, the other one had to be replaced because of the leaky tank. It was still in warranty, and we had to pay $425 for the old one to be removed and the new one installed. Now, this one has a bad thermostat and the A & E Factory Service is coming tomorrow to install the new thermostat. We have been inconvenienced by this for a couple of weeks as we have no hot water in the master bath. We were just lucky that we had one hot water heater working in the other part of the house. I think that Whirlpool should have paid the $425 for the installation as the original hot water heater was in warranty. Now, I hope that tomorrows visit will be covered by the warranty. Next time we need an appliance, we will not be purchasing a Whirlpool.

Whirlpool built in Electric oven Self Cleaning Model # GBS307. Dont Clean your oven! Everytime you clean the oven, the thermal fuse switch will burn up on you and will cost approximately $150.00 to fix. Dont use the self cleaning on this oven!

I purchased this washer (Whirlpool Cabrio HE) 2 years ago against the advise of many people including my husband due to the cost, $850 for what is now no more than a large paper weight! It had never really done a good job at cleaning our clothes. About 6 months ago, it started not spinning enough to remove all the water from the load. I thought, no big deal, I will just use the extra spin cycle. It became the normal thing - wash, spin, extra spin. Well, then it became wash, spin, extra spin, extra spin. I noticed 3 months ago that it was not even agitating. It fills up, sounds like it is agitating and then drains. There was no movement from inside at all. All along I am getting from my husband. told you not to buy it! I gave in and called the repairman - $185 for a console, $26 for a sensor and $55 for a couple of drum clips and then the $35/hour for the repairs. I would rather spend a couple hundred dollars and buy a washer with an agitator that really works. I would never recommend this washer to anyone!

First of all, Whirlpool is fully aware of the problems with water heaters and intentionally places requirements on the consumer until they give up. This info from a distributor. I bought 30 gal. gas water heater 7 months ago. Six days ago the pilot light went out. Went to Lowes (purchased there) and bought a replacement. Wrong one. Returned to store and was told they dont stock repair parts, call factory. Monday called warranty number. They offers to send thermopile, it would arrive in 5 days. I paid $30 for overnight. Plumber installed new part. Still doesnt work. Whirlpool says have the plumber call them theyll walk him through troubleshooting. I ask, Whos paying the plumber? They reply, You are. Plumber calls Whirlpool. They tell him to clean the screen. He does. They tell him to disassemble the burner. I stop plumber. I ask Whirlpool, What if its not the burner? They reply, Then well troubleshoot something else. Meanwhile Im 5 days without hot water. I go to Lowes where heater was purchased. The manager thought it funny Im another victim. I ask, Why doesnt Lowes stock heater parts? He says because Whirlpool doesnt let them carry parts. Im beat. I surrender. Parts from Whirlpool would take another 5 days and theres no assurance itll work. Lowes refuses to assist.I go to Sutherlands and buy a $450 Rheem on recommendation from plumber. Manager from Sutherlands hears my sad story and writes on receipt: Any warranty failure and Sutherlands will replace water heater free. He signs his name on receipt. I pay plumber to swap out heaters. Anybody want a 7 month old Whirlpool water heater. Like new. Cheap! By the way... I originally went to a major appliance parts store asking for a thermocouple for a Whirlpool. The three guys at the counter started laughing Hey we got another one looking for Whirlpool parts. They didnt have them either. Lesson learned.

I like the looks with brushed stainless steel and black. The most difficulty was getting someone to help get it and load it. But other than that, Ive had no problems with the dishwasher.

I bought a Whirlpool dishwasher from lowest in May of 2011 and it stopped draining, serial # f11601686. I was told it was under warranty and you sent someone out. But surprise, I got a $129 service bill and it couldnt be fixed, computer board gone and drain motor shot. I was told its cheaper to buy a new one. After 10 months of use, we need a new one. I think you should replace my dishwasher and pay for a service call. Oh, the reason they said it wasnt covered is because they sold me a 2007 model.

I have been a dedicated Whirlpool customer for 50 years. I purchased my new, Cabrio washer and dryer in 2011. The dryer works fine. The washer does not. It ties everything in knots. Most everything comes out in one large, wrinkled lump. When washing sheets, it wraps the whole load in a soaking wet, fitted sheet bubble. You cannot wash one item by itself, because it will become unbalanced and shutdown. I will say that I havent had any repairs yet, but I have a feeling, its only a matter of time. I have decided to buy a new washer, but it will not be a Whirlpool.

I purchased a Whirlpool top load 8500 washing machine from LOWEs two years ago. I noticed that the clothes were not getting wet, clean, were coming out covered in lint, soap film and stained. It is misleading to call it a HE washer since I have to wash each load 3 - 4.5 hours. It is NOT energy efficient if you have to wash each load of clothes 3 times with a rinse. I have tried all of the tricks - changing soaps, labeling the wash as bulky, wetting the clothes to add weight... Washing clothes should not be this complicated. The clothes are sorted appropriately and washed in the right temperature. I do not understand what is staining the clothes. I put new white towels in and they come out stained (see photo)? Lowes sent out a repairman who said the machine would never clean the clothes since there was not enough water in the washing machine to wash the clothes. I tried to return the washer to Lowes but they said it was past the 30 days. Unfortunately, I purchased the appliances on a Lowes credit card so there was no recourse. I then contacted Whirlpool and was put on hold and transferred to various people before I gave up.

Bought a Whirlpool Cabrio Washer Dryer combination on 4-5-2009, had it delivered on 4-20-2009, was very excited to get this set as it was like my first ever brand new washer dryer. I thought Id spend the money get something good and it would last for years and years. Was I ever wrong. I bought the set and the extended warranty from Lowes and my total with delivery was 2579.00. 20 days after the extended warranty expires (that I never used) the bearings on my Washer go bad. This thing in spin cycle sounds like a jet engine. I called to see if Lowes would still honor my warranty because I never used it and they said no. I called Whirlpool and checked to see if there was a recall and they said no. I checked to see if there is anything they could do at all because this is a huge known issue and of course they said no. (Just look on YouTube for Whirlpool bearing replacement and the amount of views should indicate the amount of troubled users.)Called a repair scheduled through Whirlpools website to come look at it for a 75 dollar assessment and they said it would be about 500-550 to replace the outer tub - largely due to the fact its labor intensive and the bearings are packed in the outer tub from the factory. I was like are you ** kidding me? I paid 1029 for the unit brand new in 2009 and 550 to fix? I said thank you to the repair guy and escorted him nicely out. Upon that I called back Whirlpool to tell them how displeased I am and how I will not be another product of theirs ever and mostly due to the fact they know this is a huge issue and wont do anything about it. I will be going to Lowes to see if the guy who sold me this pile of crap will work me a deal on another unit or set of another brand after I show him my receipt and express my displeasure with that product. If they wont do anything I will go to another store and spend my money elsewhere - I have choices and others do too. So if you are thinking about buying anything in the Cabrio line, dont. Go Samsung or LG - 10 year warranty straight from the manufacturer and costs 200-300 less than I paid for my washer dryer 5 years ago. The bearings are ** and shouldve lasted a lot longer for the amount I used this machine and for what I paid! Shame on you Whirlpool for using crappy parts to make your machines.