We contacted Whirlpool different times. I hate this piece of junk refrigerator. But Whirlpool never cared. My husband and I both did 20 years in the Navy active duty and reserves. 20 years each. Do you think we could have gotten some response other than a worthless sorry. To the Whirlpool CEO when you ever get some kind of compassion please us a real refrigerator that works and has some real room in it. I hate this thing and I hate not having an ice maker that works. A french doors refrigerator that really works would be good. Heres our address **. Please leave it on our front porch. Will be holding our breath. Thanks for your support.

[Model WTW6300WW0, Type 580] A few years ago Whirlpool goofed - they left out the Perma-press cycle on a high-efficiency washing machine model.We noticed the absence of Perma-press (or Casual as it sometimes now called) on the shop floor, and were assured we could arrive at the same results with the dizzying array of buttons that allow the consumer to tailor the cycles to their wash load. It turns out that it doesnt allow this. Buttons are disabled on some of the cycles, thereby preventing recreating a Perma-press cycle. No amount of prodding... Whirlpool has provided me with an override for the combination of a normal wash and a gentle spin that comprise a typical Perma-press cycle.On contacting Whirlpool about the missing cycle, they claim consumers no longer want the Perma-press cycle. Puzzled by this statement, I returned to the showroom floor to see for myself. All the washers have Perma-press cycles. Whirlpool goofed with this model. They left it out. They have not provided a replacement machine for a consumer who blows this whistle on their goof. Among the solutions their customer support DID provide: add softeners to the rinse cycle and add dryer sheets to the dryer to reduce wrinkles [by purchasing a high-efficiency machine, we aimed to reduce waste, not increase it]. Among their invalid suggestions: choose the Casual cycle [there is no Casual cycle setting on this machine]; choose Normal cycle, then set spin speed to low [this machine disables the low speed choice on the Normal cycle]; on this machine the Perma-press cycle is renamed Delicate [Wrong. Delicate only swishes clothes back and forth, not robust enough for business shirt colors and cuffs]; on this machine the Perma-press cycle is renamed Colors [Wrong. Business shirts come out too wrinkled on Colors]. There has been nothing I can do to convince Whirlpool that they produced a lemon in this model [Model WTW6300WW0, Type 580] and should replace it with a normal washing machine. I have tried for years, only for Whirlpool to come to the same conclusion: its the consumers problem now, not theirs.

GW399LXUS range is Dangerous. Sheet metal cuts your fingers. In over 6 months, Whirlpool has failed miserably in fixing the problem. Bad replacement parts. Incomplete parts shipments. A dozen service calls. The local independent service companies are the only ones who have acted professionally. Other than the poor people who answer the complaint lines, nobody at Whirlpool seems to care. The product is poorly made and the product support is not competent. The range may have the features that we wanted, but who needs all this headache?

We bought a Whirlpool oven in Costa Rica. Wanted a good oven from a reputable manufacturer. Oven has had numerous problems over the past 2 months. Local vendor is worthless and trying to run out guarantee time. Whirlpool U.S.A. says it will not help with problems for products sold outside US or Canada. Fair enough. THEN DO NOT SELL THE WHIRLPOOL BRAND WHERE YOU DO NOT SUPPORT YOUR PRODUCT.

My new Washing machine was to be energy efficient. Yes, It uses less water to wash a load of clothes. Problem is, it takes twice as long to wash a load of clothes as older models. If it uses twice as much electricity, In what universe can this be considered energy efficient?

I just bought a brand new Sterling steel refrigerator not even 2 months ago, and since I got it, noticed rusty spots coming out,and now has spread all over. I called customer care, and they said it wasnt cover under the guarantee,and to buy a special spray out of my pocket expensive to remove the rust. I am Very disappointed with the service I received, for its not even 2 months old refrigerator and it looks like it is old now. In addition, the company didnt offer to send someone to take a look, checking and make sure theres no future problems with my new purchase, and as a courtesy removing the rust free of charge.

Purchased a new French door Whirlpool fridge May. It replaced a Whirlpool that was here when we purchased the home. Ten days after purchase the fridge went to 21 degrees and began freezing over food and drinks. Yesterday a tech replaced parts to repair the fridge. Today the fridge is once again at 21 degrees and freezing food and drinks. We live in a relatively rural area. Tech cant come back until six days from now. Very disappointed. Wish we considered another brand.

I do like my Whirlpool refrigerator, but it started to not cool things anymore. I had to get it fixed. The professional I had come out to fix it said that these particular Whirlpool models didnt have a specific part they they needed. It also got built up with ice that needed to be broken down. Overall, I wouldnt buy this model again, but that doesnt mean that all Whirlpool refrigerators are bad. Just this particular model.

This microwave came with the apartment. Its the 2nd one we have had. The first one failed in our 3rd year here. We dont use all the functions, but what we have used, it works fine. Would I purchase this brand, no. I would choose GE, or Panasonic.

Bought a Whirlpool range in Nov. Within a month the large burners fell apart and the reflector bowls discolored from normal use. Call Whirlpool and they sent out replacements. Within a month the first replacement fell apart and the new bowls discolored from heat again. I held off calling until the second burner fell apart and this time when I called I was told I would have to stay home to wait for a service call to have burners replaced which I could do myself and that the bowls arent covered and that it normal for them to discolor with normal use. They said I should wrap them in foil to protect them.They appear to prefer wasting time and money rather making a good product. The burner bowls from my old GE stove are still shiny after many years of use but Whirlpools cant hold the finish for a month. Please note I was an appliance tech and ran an appliance repair business for 18 years. These failures are not normal or acceptable. I will never buy Whirlpool again.

I used the Whirlpool website contact form, and described an issue I have with the Cabrio washing machine. When the form is submitted, it states that the company will respond in three business days. Two weeks later, after no response, I submitted a second contact form. It has been five days, and I still have not received a response.

Bought the Whirlpool Duet washing machine. It lasted around eight years. In the meantime I was replacing the rubber door seal cleaning out the pump constantly. The plastic pieces inside the drum all broke. Every few months I would get an error code. And During spin cycle it would literally shake my entire house. The problem with all the front loaders is the construction of the drum and the drum bracket. They are made of dissimilar materials. (Stainless and zinc) When you add soap to the water then the bracket becomes an anode and the drum becomes a cathode, which creates electrolysis which corrodes the bracket. When the bracket breaks your machine is totaled. I’m finished with every manufacture except Speed Queen. I bought a Top loader Speed Queen and I love it, it is built like a tank.

My washer worked less than a year. I finally called Whirlpool and they basically said, were a big company and you must for the rusty, broken drive shaft, pay for all new computer face plate, and service repair. I contacted the FTC and they told me they needed more complaints in order to make them do a recall on Cabrios. Good luck!

This is a replacement of a similar model, that lasted 23 years. This modest, white, 2 door, side by side refrigerator, was purchased without the optional ice maker. It was bought specifically for the dimensions, of our custom cabinets. There are obvious differences, from the previous incarnation. The textured doors were replaced with a smooth glossy finish and their height extends higher than the refrigerator cabinet. The adjustable shelves were replaced with less adjustable pre fixed shelf supports. The LED interior lighting is much brighter that the incandescent bulbs they replaced. Overall, so far a very capable refrigerator, for a moderately sized kitchen and if the life, lasts as long as the one it replaced, this was a very good purchase.

I had started the dishwasher and had gone to bed last night. I came downstairs ten minutes later to get a bottle of water. There was smoke throughout my downstairs levels. Our Whirlpool Gold Dishwashers control had dark, noxious smoke emitting from it. I tried to turn it off but it was too hot to touch. I went to the breaker box and shut it off there, turned on fans, and went back to bed. This morning, it turned the electricity back on. It started smoking again. I tried to cancel the cycle but it wouldnt cancel. I opened the door to stop the cycle and it continued spraying water and still wouldnt shut down. I had to shut it off at the breaker again. Next problem is my refrigerator, washer and dryer are all on the same breaker. UGH! This is the second Whirlpool I have had. The first one had a rusted tub that leaked into our basement. The repair guy said he had never seen that before...sure...why would you put something in a dishwasher that would rust out on you? Whirlpool, NEVER AGAIN. I WILL PASS THIS INFO ON TO EACH AND EVERY PERSON I EVER KNOW. COUNT ON IT.

Our Duet Whirlpool washing machine is less than 3 years old. It would not always turn on when we would start it, or it would start and then it would give me an F70 error. If we pushed the start button again, it would continue to go through the wash cycle. There was nothing in the manual about that error. I called the service department and they could not tell me what an F70 error was either. The service department wanted to schedule a service call right away and offered me an extended warranty for $345.00, for one year. Since it was less than 3 years, and it didnt seem too serious (since the wash cycle would complete after pushing start again), I figured that it wouldnt be that much of a repair bill, so I declined. Also, I might add, that my previous 25 year old washer had only had one repair bill for a total of $200.00.When the service tech left, he handed me a repair bill for $741.00! I nearly fainted! He put in a new board. I immediately called the service department back and they said, Sorry, the extended warranty was a one-time offer and no assistance was offered when I asked. I could have bought a brand new washing machine for that price. Bottom line is, I would not buy a Whirlpool appliance again, and I would never contact Whirlpool for a problem. I would contact someone local. Had I known that a repair bill could have remotely cost over $300.00 on a new washing machine, I would have waited until it completely died and then bought a new one, and not a Whirlpool!

This machine needs to go back to the engineering dept. There are too many engineering defects to mention. My Cabrio washer and dryer was delivered October 11th of 2017. It is just my husband and myself so laundry was scarce. I have been unhappy with the washer since the beginning and just recently decided to try and solve the problem. I contacted Whirlpool first and was told these machines have great reviews and nothing is wrong with them. When I started describing the flaws, there was one excuse after another and the person from Whirlpool blew me off. The flaws... all begin with not cleaning which is caused by design. The water level, even with the deep water setting, does not even cover the amount of clothes in a small load; the agitator is so small, there is no effect on agitating the clothes; even with using a SMALL amount of HD detergent, there is always soap residue on the clothes because of the lack of water; and last issue but not final is the load going off balance. The machine will walk all over and error codes according to the repairman need to be cleared so must call if it happened again. Well, the very next load it went off balance again. I did not call because I would have the repairman living with us and I am not willing to set up a bedroom for him or feed him. So, Whirlpool does not care if their product needs redesigning, they only care about selling their product and then the consumer is on their own. Basically the same train of thought from Best Buy where we purchased the machines. Best Buy would be happy to sell me another laundry set... per the store manager but that is all he could do. Will I purchase from Best Buy again... I think you know the answer to that. If they cannot stand behind a product they sell, then they can keep everything they sell, no more money coming from my checkbook to them ever again. Someone, whether the manufacturer or the retailer, should be willing to stand behind their product. But, no one cares. Bottomline, do not believe the ratings on the Cabrio washer. This machine has design flaws that cannot be corrected.

Not even 3 years ago I purchased the very large capacity (5.0 I believe) Cabrio Whirlpool Washer and Dryer top loader set for my family. I have regretted the purchase since the first week. The washer would CONSTANTLY beep during a wash cycle, stopping the process saying it was unlevel. We made every attempt to make sure the load was even all around the basin and that the machine itself was level itself. No matter what we did, it would need to be restarted numerous times during one wash cycle taking sometimes hours to do one load. VERY FRUSTRATING. Now the washer will turn on, but it will not fill with water or start the cycle at all.The dryer has cost us hundreds of dollars in repairs, bringing the repair man to our house on a weekly basis for a while. Every time needing a new part. I have made a complaint on the Whirlpool USA Facebook page letting them know my absolute frustration as a substantial amount of other people have, and every one of the other complaints receives a comment back but mine. Although their complaint got a generic response such as, Im so sorry for your frustration, please email to the address below and we can look into your issue.I called customer service a few times to see if they could help in anyway...even asked if they could supply the parts if I paid for labor, and the answer was a flat NO. Nothing...I paid just about $2500 for this set and about $400 in repairs, and no help and no apology for selling me appliances that have not lasted even a small percentage of my last set that lasted throughout my teenage years into my 30’s. I am severely disappointed and ready to take action more now for the disrespect I feel as a consumer. I do not recommend Whirlpool Appliances AT ALL any longer...as they used to be a household item in every family member’s home. Now my large number of family and friends all know my frustration and will not purchase Whirlpool. I suggest this company do something to redeem themselves, because this is just ridiculous. No one has money to throw away like this. Thank you.

When we moved into our new home in May of 2012 we needed to buy appliances. After much research we purchased all Whirlpool appliances at Lowes. After a year and a half our Whirlpool model WRT5L1SMYFOO failed to freeze or keep items cool. We called Whirlpool and they connected us with a technician who said it would cost more money to fix than buy a new one. He said that we got a bad one. We called Whirlpool again and received no assistance. Refrigerators should last more than a year and a half! I have seen other complaints on this model and have yet to see any proof of restitution from the Whirlpool corporation. This is complete consumer abuse. Some sort of action needs to be taken against Whirlpool. This corrupt behavior is the downfall of our country.

The dishwasher racks in Whirlpool/Amana/Kitchen Aid/Maytag dishwashers do not last as long as the dishwasher does. The vinyl coating on the cheap metal tines wears off causing the metal underneath to corrode and rust. This rust will deposit on your flatware, stainless or otherwise. When the vinyl coating wears away at the base of the tines, the tines will break off, creating more opportunity for rust to deposit onto flatware. You can purchase new tips for the end of the tines, and more vinyl to paint onto the tines, but you cannot replace the tines themselves or paint the vinyl onto any rusty surfaces.Another option would be to buy a new rack. A new bottom rack costs almost half of what a new dishwasher costs and if you need both top and bottom racks, you will pay almost $400 for the pair. Whirlpool was not amenable to negotiating a better price on the racks, but they would sell me a new model at a price that was close to what it would cost to replace both racks! Now does that make sense? Does it make sense for appliance companies to cause consumers to have to throw out an entire appliance rather than fix it? No, and it is creating more waste and filling more landfills. My dishwasher has run great for 7 years and I refuse to buy into the rack racket! No more Whirlpool for me!

I bought a Cabrio set in June 2007. Within two years, I had to have the barrings replaced ($800 job). Now, its two years later and Im getting a F50 code. The repairman put in a new part, still got the same code and left. I am out $970. I am a disabled vet/single parent and now I have to buy a new washer. Who is going to start the class action suit against Whirlpool?

I wish to file a complaint regarding a Whirlpool flattop electric range that we purchased approximately eight years ago. After the first year, a residue began to build up behind the glass on the front of the oven door. Finally, about 18 months ago, I decided to try to unscrew the back of the door in order to clean this since it got increasingly worse year by year. When I unscrewed the door, the side metal bars broke off and the range is to say the least, looked very unappealing . When the oven self cleans it makes the outside of the oven brown and very unappealing.This is a Whirlpool Gold, Super Capacity 465 range. We have been dissatisfied from the beginning. This complaint is not about the retailer, it is about the Whirlpool product. Please help as I am quite dissatisfied with this Whirlpool product at this time.

I am questioning my loyalty because the last two Whirlpool fridges have been repair prone, and have bad design issues for ice dispensing. The dispenser door doesn’t close reliably and lets the ice maker warm up and melts the ice. This supports my rating.

My husband purchased a Cabrio washer and dryer pair for Christmas 2010. I have faithfully used the affresh every month, and spent a fortune on it I might add. But for about the last year or so, no matter that the washer has been cleaned at times when the load is finished there is all kinds of black stuff in the tub and on the clothes. The tray under the detergent dispenser is all black and nasty and impossible to clean thoroughly. The black stuff will come through the holes in the tub as well. Water stands in the bleach dispenser at times, fabric softener does not all dispense, the LID is broken and has been but I cannot afford over 200.00 for a LID and about 100.00 to have repairman to put it on. We do not have heavily soiled clothes that would create excessive dirt, never have had and we are now retired so we surely dont now. Bottom line, I thought maybe this would be the last washer I would need but I hate it. It is only 5 years old but I am stuck as I cannot afford a new one now. Factory rep says if it is cleaned as it should be, I should not be having this problem. Not true, it has been cleaned as recommended!!!

So I bought this $700.00 dishwasher. It has been several years since my dishwasher wasnt fixed, even though I called Whirlpool customer service several times.AGAIN, WHIRLPOOL HAS VERY POOR CUSTOMER SERVICE, INCLUDING DISRESPECTFUL, ARROGANT EMPLOYEES. The service was really slow. What, the materials took 4 months to get delivered? So today they leave a voicemail and they said that technicians were at my house at 12 noon WITHOUT even notifying me when they will get to my house. They basically just came to my house without asking me an question about the schedule and appointment. This wasnt first time. So I called, and the person was like Um, the technicians were at your house. Excuse me? She sighed and said tsk, tsk, tsk. This woman was SO DISRESPECTFUL. She tried to end up conversation by saying, ugh, the technicians will call you tomorrow morning and they will let you know okay?? Bye. and hung up the phone. I didnt have any chance to say something. Again, this is my bad experience. Never going to buy products in this company. Extremely poor customer service, with disrespectful employees. If you dont want to get bad experience, dont buy any products in this company.

I have previously owned a Maytag washer for 16 years that went through three children. They are older now and two years ago I decided to buy a Whirlpool Cabrio for the upgrade and large capacity. Well just like every other customer that purchased these crappy machine, I now own one of the worst washers in the history of washing machines. It started about 13 months after I bought it and now is completely broken. I am so angry that I spent the amount of money I did to be so disappointed. I have not abused this washer and I can hardly believe the customer service or lack there of, that this company supports. I would hope that people do their research before ever purchasing a whirlpool anything. TERRIBLE COMPANY and my Cabrio is heading to the landfill.... Thanks Whirlpool. YOU SUCK!

I have Whirlpool Gold washer and dryer and microwave. All handles and grills and trays have broken. What a disappointment ! Their top of the line? We, at this house, will always avoid buying anything from crap pool gold!! Its a disgrace the way they make these things. And the support sucks!

Worst refrigerator (French Door Refrigerator WRF989SDAB00) ever! Even though this Technical Service Pointer was issued, it takes forever to get any satisfaction from Whirlpool. They were not pleasant to deal with when calling the Whirlpool Corporation. I had to research the problem while on the phone with their service representatives. The technician arrives and confirms that the evaporator in the fresh food section is indeed the problem but then it takes days for the parts to come in and then another appointment will be scheduled. Whirlpool does not provide good customer service. A refrigerator should last more than three years. Very disappointed and would never recommend Whirlpool to anyone.

These products (Dishwasher, refrigerator, cooktop, and wall ovens) are less than 5 years old and everyone of is in of repair. The cooktop and wall ovens the repair on them would equal the price of a new one. I feel that the products should last more just a few years and also their warranties. This tells me they do not stand by quality of their products.

I bought a Whirlpool front loading washing machine 5 years ago, which has given me constant trouble. The computer on the machine is not working. When it is fixed, the machines makes extremely loud grinding noises and frequently the spinner does not work properly, leaving you with heavy sodden wet clothes. Whirlpools guarantee is very limited and customer service is unhelpful except to apologize for your horrible experience. You will have to pay for a technician to diagnose the problem. I will have to replace this costly machine after just 5 years of unreliable service. I would never buy a Whirlpool product again.

Whirlpool Duet washer and dryers extremely silent and energy efficient. However the wash time can be reduced, it typically takes 40 mins for a full load to wash. The dryer filter lining is fragile and breaks quickly.

Tried for several days to schedule service call for my leaking whirlpool ref/freezer. Waiting on hold to speak to a rep... transferred to another dept. - on hold again listening to a recording advising me of the unusual high volume of calls to call back at a later time (should have been my clue of all the problems with their product). I had three different Whirlpool phone numbers given to me from the reps I spoke with. I would like a refund for my extended warranty. I have called an independent service company and will pay for the repair. I will not buy or recommend Whirlpool or their products.

We purchased a new refrigerator and dishwasher about three and a half years ago. There are only two of us living in the house and we both work so it is not like we use our dishwasher every day. Dishwasher is Whirlpool Whisper Quiet III Gold model. About three months ago, the panel lights quit working but the dishwasher would still run. Now the blasted thing will not even turn on. Our ice maker freezes up and we are always having to ice pick out the ice and clean out the ice maker. Basically, we never use it because we are tired of the process of cleaning it just to have ice. Now after reading reviews, I do not want to fork out the money to have a repair person come in and fix the dishwasher which most likely will break down somewhere else. Plus the dishwasher tray has a lot of broken tips and are rusty and I have actually had to file a few to keep from getting stabbed by the sharp point. The previous dishwasher worked great and had been in the house for over 15 years. I wish I could remember what brand it was. I only replaced it because I wanted one to match the refrigerator. I am appalled at the quality of the Whirlpool products. I have to get another dishwasher and I have other things that I need to spend my money on rather than a dishwasher. I wont buy another Whirlpool product as of September 13, 2013.

We bought this washing machine from Lowes 5/15 and from the beginning have noticed that clothes especially dark fabrics come out of the washer with white fuzz or sediment on them. They need to be washed again and the fuzz isnt removed with a lint brush. I called whirlpool and they told me to use fabric softener. I dont like adding chemicals to my wash due to a skin condition. Lowes say they have never heard this complaint but clearly others have experienced this problem from the above reviews. Dont buy this washer. It doesnt clean your clothes. The only thing the customer representatives from Whirlpool wanted was to sell me an extended warranty. Why would I want that when the washer doesnt even clean clothes?

We had our microwave and stove delivered in October, 2015. We had 4 deliveries of the microwave. The first two were damaged, the third needed a new fan motor and the door was not straight. They wanted to send parts to fix but we could not see spending all that money for a brand new microwave to have parts put in. I complained a lot to both Whirlpool who would not replace it and ABC Warehouse who finally agreed to replace it with a brand new one. The 4th is good. (so far).Our stove has a flaw in the glass top, the drawer doesnt close properly, and there is a piece of metal sticking out from the lower right side of the oven door. ABC says they cannot do anything about it and Whirlpool says it is under a parts warranty so it has to be repaired. I even spoke to supervisor Kimberly at Whirlpool. Got same answer. We are very angry and disappointed. As I told the Kimberly, Whirlpool got every penny they asked for. We paid for brand new in perfect condition and got a stove that needs fixing. We will never recommend Whirlpool as a Company for appliances and based on all the negative reviews Ive read, neither will a lot of other people.

This is my first electric range. It’s amazing! It cooks evenly and at the exact temperature! The stovetop has size adjusted burners, again at the precise temperature. And the look is very sleek & modern, perfect for a new kitchen! I am so very pleased.

I have had this washer for about 7 years. I have not had any problems with it. I wish that it is stingy with rinse water. I see suds on the items before the rinse cycle and it doesnt seem to use enough water for a good rinse. Therefore I use the extra cycle.

Whirlpool refrigerator Model type 14TFA seems to really keep things cold with good airflow in the freezer, and below shelves in bottom half are also keep cold adequately. Standard white appearance... somewhat boring.

Always buy an extended warranty if you are going to buy a washing machine. Mine cost $129.00 extra and it is not through Whirlpool. Three control panels and two tub bearings later, the extended warranty insurance carrier gave us our money back to buy another machine. My wife loves the operation of the Cabrio, so we bought a WTW8200YW today, in the false hope that it will work much better. We have an extra washing machine in the garage for the three week period before repairs. The serviceman has to come look to verify the problem, then come back when the part arrives.

It was time to put the old Frigidaire Washer out to pasture. I researched for quite some time online to find just the right new one. Its all so confusing as they all claim to be the best. The Whirlpool WTW500DW Top Load is the one I chose to look at along with 2 comparable others. I have had Whirlpool appliances in the past and was always happy with them, so I will be honest, I was leaning towards Whirlpool. I purchased the WTW500DW and matching Dryer after looking at the 2 others first. Price was lower, features were more to my liking and better quality/sturdiness was very apparent to me. This was the lower priced machine out of the 3 but had everything I wanted and a little more. The HUGE wash basket is wonderful. I have literally cut our laundry down from 4-5 loads a week to 2! Our clothes have truly never been cleaner.I am amazed at the great job this machine does with a minimum amount of time and water. It is quiet, efficient and the cycles do what they are supposed to do. The absence of electronic pad buttons is greatly appreciated. Its standard dials are easy to read and set. In my opinion, Whirlpool has done it again. Its a great Washing Machine at a price that is lower than others without as many nice features, it is well built and does the job perfectly.

Rust started forming early on our washer and spread quickly. Our house is air conditioned and not near the ocean. There was no reason for the rust. Poor quality finishing is the only explanation. When I called to complain I got nowhere. I wish I could show a photo on this website. It would dissuade anyone from ever buying a whirlpool.

We started noticing pools of water on the floor on the left side of the freezer. We would then open up the drawer and it was covered in ice. The water was not noticed until the morning so it has caused damage to the floor and molding in our house that was built in 2012. I called the repair company that I used to have my Whirlpool oven fixed (broke twice). That is when the manager gave me the lowdown on what has been happening with this fridge. He told me to call Whirlpool and have them pay for the repair and part and to research online, that it is a design flaw with the freezer and the p-trap and draining under the ice maker being not efficient.I called Whirlpool and complained. All of my appliances are Whirlpool and I spoke to a Supervisor. They only would not agree to pay for the repair and only will pay for the part (which is only $27.00). This fridge is 15 months old and I am irate at the lack of customer loyalty from Whirlpool. They responded the exact same way when my oven broke a month out of warranty. I will never buy another Whirlpool appliance again, and would like buyers to be aware before they buy an almost $2,000 fridge.

I purchased a Whirlpool Cabrio and a one year extended warranty two years ago. As soon as my warranty ended, my washer started to malfunction. I recently started to receive the F-51 code and the washer shuts down at the spin cycle. I am angry because I spent just under 1200 dollars on a washer a little bit over two years ago and now, it is sitting in my laundry room taking up space. When I called Whirlpool, they told me I could purchase another repair warranty for $316.94, which would take the cost over 1500 dollars for this washer and there was no empathy nor compassion for what I was feeling as a consumer from the customer service rep. I spent my hard-earned money on major appliance purchase and I think that it is only fair that I get more than a two year usage out of machine that was designed to last at least six years according to their website. There is no way that this should just be my lost and cost me additional funds.

First, the storage drawer doesnt close properly aligned. When viewed from the side it looks off kilter. This is because the foot of the range interferes with it closing. Second, what is with the bright blue color of the time/temp on the computer screen? Everything else in the kitchen is green, but now I have bright blue(?).

My whirlpool duet was extremely quiet the first few times I used it and seemed to work well. Then I noticed that it randomly drained the clothes but didnt spin them, it did it on different cycles, and I would have to run the load again on spin and drain, another 19 minutes of run time. After a week it began to make metal scrapping sounds on the spin cycle and vibrated to the point that it moved the pictures on my walls. I called Whirlpool customer service and they authorized a service call. In short, the service man was very confrontational told me there was nothing wrong and charged me $72. It still vibrates and randomly doesnt spin. But now after he took it apart it sounds like a jet engine when it does spin. Whirlpoolss response after repeated calls? Not a new machine, but another service call......

Purchased an expensive, Cabriolet Washer in 2014 to replace a well used Kenmore washer. Sucked into the, Whirlpool is a good brand and spent more than I would have. Lid lock fault started about 3 months ago, googled fix and found this to be a very common problem with this brand. Have been able to override and reset it but it is very frustrating to deal with. Called in a repair person this morning who, for $140 told us we had a faulty lid lock and for $360 he would replace it. I contacted Whirlpool and asked if they were aware of this very common complaint (just google it) and they were not but offered to make a record of mine. Please do not buy Whirlpool. Very disappointed with their product and their response.

I am extremely dissatisfied with my Whirlpool refrigerator. After less than two years, the entire cooling system has gone out basically rendering it a piece of trash. Unfortunately, Whirlpool is only going to absorb the cost of parts, so I still have to shell out $4500 to have a refrigerator repaired that is nearly new. This is not acceptable. I will never purchase a Whirlpool appliance again.

I purchased a Whirlpool electric water heater in August of 2008. The unit had a 12-year warranty on the tank. On January 21, 2012, I discovered that the water heater sprung a leak somewhere in the tank shell; it’s not the pressure relief valve, thermostat or anode port. The tank was never abused and operated well within its design limits. Not sure what caused it to start leaking into the catch pan and out onto my laundry room floor.I purchased the tank at Lowes and went for the longest tank warranty to reduce replacement intervals. I sent Whirlpool an email on 1/22/2012 explaining my problem and I referenced this site. The next day 1/23/2012 I receive a call from Whirlpool (Chris) asking me about my problem. I explained again and they gave me an RMA number and told me to go to Lowe’s and they would replace my hot water heater. I went straight to Lowe’s customer service and within an hour I was on my way home with a brand new hot water heater. Thank you, Chris, Whirlpool and Lowe’s. I am very happy with my outcome on this issue.

My 3 year old Whirlpool refrigerator costing $1285.86, needs a new motor and fan. Of course it died right after a trip to the grocery store. On a week temperatures were well into the 90 degree range. Needless to say my groceries had to be thrown out at a cost of an additional $250. How convenient that the refrigerator died 2 months after the 3 year protection plan ran out. I just spent $182.94 to have a repair person come and check out the refrigerator. I will need to spend another $170.00-$200.00 for the motor and fan once the parts come in, which can take up to another 10 days. Had to go out and buy a backup refrigerator that cost $562.38. Also had an issue with this refrigerator after a year and half with ice building up in the bottom of the freezer. Luckily we had the protection plan at that time, otherwise that would have cost us $157.58. The refrigerator is stainless steel and I have a terrible time keeping the rust off the front of it. At this point l guess all I can do is warn everyone I know to never buy a Whirlpool appliance if this is an indication of how they manufacture their products. So very disgusted with this refrigerator! Sad my old Frigidaire was close to 30 years old when the freezer just wasnt freezing well anymore. Thats why my new backup refrigerator is a Frigidaire and not a Whirlpool.

Please do not buy a Whirlpool range, they are dangerous. The ovens when they shut down still let gas into the stove. My whole house filled up with gas twice. Whirlpool will not honor the replacing of this stove and give me a replacement. They will repair the range on what they think is wrong but will not put it in writing that it is safe. The fear of using this range after repair is not worth risk I will have to take since Whirlpool does not stand behind their product.

We purchased a Duet washer in Feb 2011. On Nov 2011, it started making a very loud noise when it would spin. We contacted the warranty company, not realizing it was still under the manufacturers warranty. The warranty company came out and took a look and claimed it would be about $1500.00 in parts to repair. We contacted whirlpool and they also sent a service person that claimed the same thing. Both service people claimed that the other did something to the machine and it was the others responsibility to fix it. We have contacted whirlpool and the parts have been ordered. We were informed today that they are on backorder and will not be available until some time the middle to the end of January. When asked why they just dont replace the washer, the answer we received was that was not the policy.

Im so disappointed with this product. Its only a couple of years old, which seems fairly new as my old washer was over 20 years old when I finally got rid of it because of the noise it was making! First, the Cabrio stopped draining and spinning, even though the display showed that the cycle was done. Phoned Whirlpool, and the best they could do was send out a repairman - at our cost, of course! We refused, and kept using the machine - put it on for an extra drain and spin. Then, it stopped working completely! My husband hauled it out to a repair shop and was told it needs a new motherboard at a cost of $400 plus labor! This was an expensive washing machine, and I feel Whirlpool should offer its customers better service! I guess we need to buy a new machine - definitely not Whirlpool!!

Found a crack under a freezer rack from sidewall to back wall. This has caused the refrigerator not to operate properly. Every appliance I own is whirlpool. Bought in 2005. Also bought another in 1994 that is working fine. What surprise me is having a crack in freezer wall. Nothing Whirlpool can or will do! Was a lifetime Whirlpool CUSTOMER. GUESS WHAT? FACEBOOK I GO. 3309 FACEBOOK FRIENDS.

I purchased a Whirlpool gas top range from Lowes in Somerset Ky September 2013. Model number WFG524SLAB1. The surface is showing bubbles. I contacted Whirlpool and they gave some kind of story. In other words I am stuck with it. Still under warranty but they wont send someone out to look at it. Lowes told us that it could be a paint defect when it was made. If the top starts peeling, it will be a real mess. I have never used anything abrasive on the stove top. As of right now I am not happy with Whirlpool at all and if they dont do something about this, I will never buy another one of their appliances.

My Whirlpool microwave door started cracking little by little. Pieces started falling off. My warranty company stated it was cosmetics, so my warranty did not cover it. Finally, the whole door came off. The warranty company finally agreed to replace the door. Less then a month after replacing the door, part of the handle cracked off. There must be some sort of defect in the plastic used to make these doors, and if so, there should be a recall.

I purchased a Whirlpool accubake oven in 2010. The repairman has been out to repair it 5 times. Thats right 5 times. It wont maintain the baking temperature. They have changed the mother board, the ignition switch, the harness, and the thermostat. Every time the repairman leaves it works and then I go to bake something and it doesnt. Once it reaches 350 degrees the oven cuts off. You can hear it trying to ignite but its like the fire doesnt catch. I have to shut it off, press bake and heat it up all over again. This is so annoying. Bad thing is I like the look of the oven but clearly this is a shotty product. I will never buy a Whirlpool again.

I came back from vacation and found a sheet of ice at the bottom of my freezer, just like that lady from SC and some vegetables frozen in the vegetable bin; not very happy. Have not contacted anyone yet, but I’m very unhappy about this situation. This refrigerator is less than 2 years old; I’m afraid of putting anything in this unit as it is very undependable.

I purchased a refrigerator 7 yrs ago. I paid over $1800 on sale for it. Now it needs repairs, it already cost me $89 just to have the tech look at it and he said it will cost $300 to $500 to fix it on top of the service call and now he informs me that it will take at the very least until February or March before he gets the part. I contacted Whirlpool and they told me there is nothing they can do, just to work the tech and I said so Im supposed to go without a fridge for 3 months and was told sorry for the inconvenience. So Im thinking they sell me their product, take my money, then brush me off when I ask for help. That is piss poor way to do business.

I bought a semi automatic washing machine from Croma Store (Gurgaon) on 03/09/12 Model no A-72H* and I regret to say that the water direction changing knob (to change water flow from agitator to dryer), has broken. The machine is not even 4 months old and the water inlet is broken. How can this happen in a brand new washing machine? You claim to have durable home appliances products and your machine does not last 6 months? Can you see that the broken piece is attended to or replaced at the earliest?

The Whirlpool washer and dryer I bought new four years ago has been nothing but a giant on-going headache. No end to the error codes for washing machine. The dryer knobs broke off after two years. The washing machine works only when it feels like it, and important pieces that get a lot of wear are made of plastic. I will never buy Whirlpool again. Ever. Good luck to anyone that is brave enough to buy Whirlpool appliances. I have to say it again: Whirlpool is garbage, junk and unreliable.

I washed my expensive sheets in the washer on deep water... hot and filled up the bleach dispenser as instructed... My sheets came out splotched and ruined... I also keep getting lint on my clothes. This thing just doesnt clean. Im so upset about my sheets. Please dont buy this thing. Also bought Whirlpool stove and paint was peeling off after 3 months. They wouldnt even help me. Im so sorry I trusted Whirlpool.

On Aug. of 2013, purchased A Whirlpool refrigerator with ex warranty to find out the bottom freezer door started to RUST!!!! They said it was not covered????? WHY!!!!

Bought this washer and dryer on sale at HD. The washer hasnt worked from the beginning. The clothes dont get wet because its an HE. I have to add buckets of water to even get the clothes wet enough to wash. The clothes come out with a residue on them. We use liquid HE detergent. It appears Im having the same problem as the majority of posters here. I will NEVER buy another Whirlpool appliance. There should be a class action suit to get Whirlpool to respond.

Whirlpool Cabrio Washer WTW7800XW is 13/14 months old (1 or 2 months out of standard warranty). We use it 3 to 4 times a week. The lid hinge developed a crack 2 or 3 months ago. Last week, it failed completely making the washer unusable. Investigations show that a new lid is around $250 plus tax and service call (approx. $500 complete). On contacting Customer Service, they continued to say monotonously out of warranty even though it is obvious to even a layman that this hinge/lid is not fit for the job and the manufacturing material has failed. They kept reeling off all sorts of protocols but would not send any of them as a copy. This is the worst service I have had from any company. The service is despicable and they should be ignored and banned from every consumer list. I appreciate that it is out of warranty, but the runaround I am getting seems to me that they expect their product to fail after the warranty expires and they are not surprised at all by catastrophic failures so soon.

I bought a Whirlpool 3.4 Cu Ft. Top Load Washer, Model: WTW4800XQ on Sunday. Today is Tuesday morning, but the machine broke last night. It lasted for about 5 loads and they were not big loads, unbalanced, and yes I had the right amount of soap. Whirlpool is saying that I washed something that was not machine washable. However, that is simply not true. I washed the bathroom rugs (which have been washed many times before) and they are saying the pump is clogged. If I had a washing machine 48 hours ago, do I really have to pay a service repairman to fix it? I will never buy any Whirlpool product again.

My Whirlpool Cabrio washer (WTW6600SG2) is a money pit! After reading all of the nightmare stories concerning this washer one would think Whirlpool would offer a recall and try to correct their wrong doing. Do not buy a Whirlpool Cabrio. It was the worst decision I have ever made! Whirlpool does not stand behind their products. I cant believe they can get away with treating their customers so unfairly, taking their hard earned money for crap like this, then not offering to help after so many have had issues. The Cabrio is loud, doesnt get clothes clean, and is always flashing UL for uneven load (when it works at all). My local repairman has made many trips to fix my problem Cabrio. This time he is at a loss. Ill be buying a new washer and it will not be made by Whirlpool! Please, if you are reading this be forewarned!! You will regret your purchase if you buy a Whirlpool Cabrio.

If you are in the market for a new refrigerator, STAY AWAY from Whirlpool Top Freezer models. Mine just failed after only 5 years and Whirlpool will NOT do a thing about it, except ask, Did you buy the extended warranty? The compressor in my refrig was made in Mexico by a company called Embraco. I used to work for Whirlpool and these compressors were garbage then, and I guess still are, in my opinion.The 5 year sealed system warranty was removed from these refrig years ago and I can only assume this is why. If you want the 5 year SS warranty, buy a side by side or French door model. Just be sure it doesnt have an Embraco compressor on it! And while I am not a believer in them, planned obsolescence dictates you probably should buy the extended warranty/service plan for such a purchase. Dont rely on positive past experience, even for a company like Whirlpool. Their gold ring of promise emblem is very tarnished for me now.

We have had our Whirlpool range for probably 20 years. We have never had any issues or problems with it. Our washer and dryer are both Whirlpool too. I would recommend this brand 100%! I think this is the brand that my mom always had too. Their products are very well made and last forever (it seems like they do!).

Does everything its supposed to except get the clothes clean! Nothing gets clean, even on bulky setting when theres supposed to be more water in the machine!

I love my Whirlpool 4.7 cu. ft. top load washer because it has a pretreat station that is super handy for pretreating stains in a handy little place. The agitator is stronger than my old washer and really gets my clothes cleaner. Its also very quiet and easy to use all the buttons. The best feature is the deep water fill that you can select for more water.

I bought a new computerized Whirlpool Cabrio top-loading washer and matching dryer 3 years ago. Bearings wore out under warranty, it was repaired. Just outside warranty, washer has broken down twice more. I contacted Whirlpool and received a high level of indifference to my concerns that they manufacture junk, and are not willing to stand behind it. Clearly, this is a faulty issue with the machine and should be repaired then and now at their cost. Do not buy Whirlpool products people.

I purchased a water heater in 2011 and have had the thermostat replaced at least 5 times! Now, not only does the heater not heat the water, but it has rusted through and ruined my floors! They say they will replace the thermostat (oh yeah, yet another one!) but what about the crappy thing in the closet. I will NEVER buy anything that says Whirlpool on it. They dont stand behind their product and have made no efforts to correct the issue. There has to be a lemon law clause that would be applicable in here somewhere.

This washing machine is a piece of junk. It broke down exactly 2 days after the one year warranty expired. Home Depot said there was nothing they could do and Whirlpool said the same thing. This washing machine was not used on a weekly basis. It perhaps washed 20 loads during the course of the year. I had many issues with the sensors before it broke down completely. Sometimes, half the clothes would be dry after the entire cycle. I was so angry that I had a local independent contractor come in and look at it. He said the motor was broken and needed to be replaced. So much for $700 down the drain. I will never buy a Whirlpool product again. This was the worst experience Ive ever had with an appliance.

I have had my refrigerator for a few years now. When I first purchased it, it was because of the brand and the looks. As far as performance it runs just as good as any other less expensive ones.

Ive owned whirlpool appliances for forty years or more, and have been consistently pleased with them. My first washer and dryer lasted eighteen years while raising a family. Brand X lasted eight years with at least four repairs before we dumped the set. We moved and sold one set with the house, but my newest washer and dryer set is eleven years, and works fine. Ive had at least four ranges. We sold two of them with the houses, but theyve all been fine, just bought a snazzy new Whirlpool range as an upgrade. Im on my fourth Whirlpool refrigerator, but again we sold one with the house and we upgraded one perfectly good Whirlpool refrigerator to a bigger side by side with icemaker. Third whirlpool dishwasher. Weve moved a lot, leaving behind appliances and buying new ones. Sure, Whirlpool appliances break down, but they sell zillions of them, and you never hear about the zillions that never break down.

The washer has a convenient water level feature which enables conservation. The dryer also feature multiple heat/timing features, another conservation plus. Both are compact and easily loaded and unloaded. The multiple alerts at the ending of the dryer cycles are a convenience.

Purchased a Gold Series Whirlpool dishwasher, Mo. No. WDT720PADW2, From Maruszcak in Schererville, In. on 1-29-16. Approximately a year later door was replaced by Whirlpool because of paint problem due to faulty design. Replaced door is now peeling and rusting by exhaust vent also. Contacted Whirlpool and they will do nothing more. They said it was a favor the first time they replaced the door. They feel this is a cosmetic problem! I paid a total of $675.03, Their repairman would charge a $100.00 to look at it and another $235.00 for a new door. I feel this is a design problem and they should replace it with a new model, a refund would be better. Very unlikey, because Whirlpool does not stand behind their products. The line also includes Maytag, Jenn-Air, Amana and Hot Point. Besides this I have found plastic pieces that have fallen off! I had to use plastic ties to keep them in place. Dishwasher does not clean well. Have to rinse everything first. Products are bad, stay away from them!

My Cabrio was built in April 2016, its now Feb 2019, and its not working. Shows error code of LF, the inlet water value is bad. I bought a Sears protection plan, repairman comes out, tells me no-one has the part anywhere, its backordered and no way to know when it will deliver. Sounds like a scam so Sears doesnt have to fix it and Whirlpool makes little to none of the part so you have to buy a new machine. This machine also takes forever to wash clothes, sometimes part of the clothes come out dry because not enough water. Its a huge tub, but of no use because theres not enough water to clean properly therefore, you have to do small loads. I always put it on high water because the other features like, quick wash & normal do not give but only little streams of water! The first one I had delivered made a funny noise from day one so Sears replaced it the next day. This one has NOT even lasted 3 yrs. There needs to be new legislation placed upon these companies with regards to the products they make. It should be illegal to make such junk and be able to charge high dollar for it and it doesnt operate well or last very long. They are laughing all the way to the bank on everyones dollar, intentionally making products that last less than a few years! I Will NOT purchase Whirlpool or any of their products again! They owe me a new Cabrio and Im going to make sure I get it and get my moneys worth! DONT WASTE YOUR HARD EARNED MONEY ON THIS JUNKER! DONT BE FOOLED BY ITS PRETTY SLEEK LOOK.

Thermocouple failure on a Whirlpool water heater - We are having trouble finding the part to replace it because the thermocouple is threaded left-handed, and Lowes does not seem to have any replacements in stock locally. Meanwhile my tenants are without hot water, and my repair bill is escalating due to labor.

The Whirlpool Cabrio washer was extremely expensive to purchase but is rusting out and the circuit board is going out. We have had cheap washers last longer than this one and just to purchase the circuit board will be more expensive than another cheap washer. These boards go out right after the warranty goes out and I think that they are timed to go out. (The exact same thing happened with our dishwasher and after the board was replaced, it has lasted many years). Whirlpool should replace these for free since they do not last that long and are very expensive.

We purchased the Top Loader Cabrio in 2006 for $1100. About 1 yr. later it just stopped, but was covered under a recall. A year later it stopped working again and cost $400 plus we bought a 3 yr. service contract for $350. A few months after the service contract ended, the spin cycle got very loud and it started leaking grease and water. It now need a ball bearing and $600 of work. So now we spent almost $2000 for this washer in 8 yrs. Our Maytag was $400 and lasted 15 yrs and we gave it to someone else who is still using it and we never had it repaired. It sounds like Cabrio customers have been complaining about the same issues for several years but they keep recurring and Whirlpool is doing nothing to correct them. We are not putting more money into it after reading all the complaints. We are buying another washer and another reliable brand. I would have been a customer for life because I did like the way it worked and cleaned, although I hear so many people had problems with that so I am not waiting for that to fail too. And I recommended the Cabrio to several people who bought them and now I hear they are starting to have problems. You should stand behind your product and correct these problems and recall or fix them at a reasonable cost.

We purchased a new Whirlpool Cabrio washer, model #WTW6340WW0, and dryer unit 2 1/2 years ago. We did our research online; Consumer Reports got great reviews everywhere. We went to Lowes and was told that this set (washer/dryer) was the top of the line in top load washers, so we purchased it. Now 2 1/2 years later, our washer is out of service, bad power board is the suspect and maybe the pump. I have heard that there may be a class action lawsuit coming down the pipe against Whirlpool and would like to know more info if it is. We paid nearly $1,000.00 for the washer and like other complaints, we were led to believe that we would get 10-14 years service out of the unit. But that did not happen. I think Whirlpool, Consumer Reports and Lowes should all be held accountable for misrepresentation. I can assure you that all of their executives received attractive bonuses for misleading the consumer. I would not recommend Whirlpool to anyone, Consumer Reports nor Lowes.

Have had this refrigerator for about four years and its broken down twice. It has rust and stains on the outside which are hard to remove. I have had other refrigerators that have lasted longer and were in better shape.

My whirlpool refrigerator relay switch caught on fire and customer service told me that my model wasnt on their list of problems refrigerators, but they know there are a lot of units out with the chance that it could start a fire if anyone has a whirlpool product refrigerator. I would call 1-888-923-8502 and check to see if it is on there list to replace the switch.

Whirlpool Cabrio Platinum top loader 2014 model - This washer is an over engineered piece of junk. It takes forever to wash anything and it never gets anything clean. I wish I would of just bought the repair parts for my old machine which I had for twenty-three years.

I do like washer to be efficient and quick at what they do.. I also like the way they are economical and use less water he energy economical it what I need.. I do like clean clothes. Right now I am using an ancient one and the sound drives me nuts..

Cabrio washer broken lid, asked WP to fix warranty. They offered $250 off $500 Amana washer. Said just send me the new lid that would cost me $210. They said no. Asked if they would send me metal lid with hinges less than $100 they said no. Told them I was not going to spend more money with WP, my turn to say no. If you are wise dont buy WP products...

I have recently bought a Whirlpool Cabrio washer/dryer combo and I wish I had read your reviews before doing so. I spend quite an amount of time washing, re washing, rinsing dark clothes to end up washing them by hand as the washer leaves unsightly white streaks on them. I have tried switching from hot water to cold, using very little detergent, buying clear detergent, then organic detergent, extra rinsing, etc. to no avail. Very frustrated and disappointed. I would gladly join any class action to stop Whirlpool selling these useless but expensive washers.

The washer and dryer leaves the clothes heavy and wet, the balancing does not work, therefore the spin cycle just bangs against the machine, I tried emailing the support but no response, can somebody reach out.

Whirlpool Energy Saver Dishwasher Model DU850SWPS3 was placed in our new home purchased in May of 2010. We just found that this dishwasher had a slow leak in the seal to the motor which has ruined our hardwood floor, subflooring and part of a laminate beam on the floor directly below the washer, plus molding from the water. The leak has been going on sometime it was not noticed until the floor became so soaked from use over a long period of time that we finally saw the leak, by accident, in the basement which we hardly access. The Whirlpool costumer service was no help and would not entertain repairing the dishwasher unless we paid due to the fact it is over the year warranty. This is clearly a defective part in their product and poor workmanship on their part. We should not have to check underneath our new appliances to determine if we have leaking problems because we cannot trust them from failing. I will never purchase another Whirlpool product and will not recommend their products to anyone.

Whirlpool Refrigerator Model # GI6SARXXF 04 Ice Maker - About nine months after purchasing this unit the ice maker began to stop working. I researched what the issue might be. During this time, the ice maker decided to begin working again. This occurred again about 15 months into ownership. At 19 months into ownership, the ice maker no longer works after approximately 5 weeks. Whirlpool will not allow me to purchase an extended warranty. I was told by a CR on the phone. However, she did offer a Repair +1 service contract that cost $345.55. I advised the CR that on the Whirlpool website, I was offered an extended warranty for 2 years for approximately $165.00. After waiting for her to check into my claim of being offered the extended warranty for about 10 minutes, she came back to advise me that no existing issues would be covered. In other words, my $2000.00+ Whirlpool refrigerator is so crappy that Whirlpool only offers a 1 year warranty. And unless I pay $345.55 and/or a service tech charging $129 for a trip charge only, I will not have a working ice maker. Additionally, the capacity for ice storage is extremely small, even for my 2 person household. At times, the ice comes out crushed even though the setting is for cubed ice. The ice shoot is great for taller glasses, but if trying to use a shorter glass, watch out! You will have ice all over your floor every time!

We bought a brand new basic refrigerator, freezer on top, no frills, no ice maker, no water dispenser (model #WRT359SFYB) in Dec. 2011. For months, things on the bottom shelf of the fridge would freeze. The more we turn the control dial down, the more things would freeze. Finally, everything stopped freezing, including everything in the freezer. After having to throw everything out, we called for service. One year and 4 months out from our purchase date and without an extended warranty, we were offered no help. The repairman said that we had a leak as a result of poor manufacturing and there was no refrigerant left. He filled it but said he needed to check with Whirlpool to see if they would cover the repairs. It turns out they wont. I called them myself and spoke with a manager who offered no options at all, other than paying more than the price of the fridge to have it repaired. I asked if they were okay with their product having such a short life, filling landfills and causing such problems for their customers to which she replied that they are man-made and have no life expectancy. Crazy! For a manufacturer of large, costly appliances, one would think they would stand behind their product more. She also said that she would file my complaint and would have let me know if there was a recall on the fridge or any of its parts. It appears to me that others have had similar complaints. I wonder what warrants a recall. I will never buy Whirlpool again.

Whirlpool is an absolutely terrible company. I bought a stove and a microwave. The stoves lower drawer would fall off its track every time I opened it because it only had a single track at the front instead of one that went to the back to keep it stable. It scratched my baseboards horribly and was a huge pain. When I called to complain, they said they had no record of such a problem and were completely useless, despite the fact that the store I got it from acknowledged having the same problem and said that Whirlpool came out to fix it for them. Maybe Whirlpool only helps corporate customers so they can keep fooling people into buying their unbelievably ** products. The plastic casing around the microwave door handles started cracking (first the bottom cracked and a large piece fell off and now the second is cracking). I called to complain and was informed that because this was happening over a year after purchase (the microwave is 1 year and 2 months old) they couldnt do anything about it. The last time I checked, appliances are meant to last longer than a year before they literally fall apart. What a joke. I will never buy Whirlpool again and I will make a point of telling every single person I ever know whos buying a home to avoid their products as well. What an epic fail.

Whirlpool Cabrio 4.3-cu ft High-Efficiency Top-Load Washer - I wanted to buy American. My Sears front loader (I had for 13 years) died and I couldnt get someone from Sears here to fix it. So I bought this Whirlpool from Lowes 4/20/15. I want to be able to wash sheets, towels, clothing and sometimes a blanket or a sleeping bag. I re-use my washer water for the garden and use no chemicals or fragrance in my washer soap. When I bought this, my washer had died. I was kinda desperate to buy a new washer. I went to Best Buy and Home Depot. There were ads all over Lowes advertising: Same Day Free Delivery + Installation. While there was no one in the Appliance department, I went to track someone down so I could pay and get out of there. I was told that it would take 10 days to get any of the washers I was interested. I didnt have 10 days, so I called my appliance repairman and he came to get the washer and install it. The deal breaker is that this machine vibrates the clothes clean - not water, so the fabrics are trashed and the sheets get all tied up. I had the factory repairman come and he told me you cant do comforters, more than a sheet or towels in this washer because its energy efficient! I should take my towels and sheets to a commercial place!! I called Whirlpool and wanted to exchange for another and they were not at all agreeable. No one else complains. Even after I looked on the internet for reviews on this machine 250 out of 350 had the same complaints as I did. I cant even donate this to a homeless or animal shelter if they dont suggest you wash sheets and towels in it!!! This rule was nowhere in the literature and the info on the top door doesnt say that either! Imagine my dissatisfaction!!! What homeowner doesnt wash towels and sheets???

We bought our first Whirlpool 4 door about 4 years ago. Within the first 3 or 4 months the ice maker stopped working which was repaired. Then at 3 years the compressor went out and of course no cooling or freezing. Since we had bought this at Lowe’s they loaned us a fridge until ours was taken care of and told us to call whirlpool. When we called they said they would do nothing for us. Between them and Lowe’s we were finally able to get the refrigerator replaced by paying another $1,000. We have had the new fridge for a little under a year and the ice maker stopped working. While trying to get it working by their service repair people the cooling and freezer stopped working. The service people said the compressor is bad. We called whirlpool again they will not replace the refrigerator and said it will have to be repaired. The service company says compressors are on back order and don’t know when they will have one. All of this has been going on for 3 weeks at this time and who knows how much longer. I had to throw all of the food in my freezer away and as well as most of what was in the refrigerator. I am now buying ice every other day to keep some foods cool so we can have something to eat. We are 82 years old with a very limited income and find this very difficult to deal with. Whirlpool’s reply is sorry but they will not do anything since the fridge is under warranty.

We purchased a 4.8 Cu FT High Efficiency Front Load Washer in February of 2016. What a nightmare. Just a few months after having it, we kept getting an E3 error message that would not go away. After 2 weeks of waiting before a tech could come out there replaced a door mechanism said it would be fine. After the next wash same thing, same problem. Could not even open the door to get my laundry out. Again they could not get a tech out for at least 2 weeks so Im stuck with the cost of getting my laundry done elsewhere. This time it was the motherboard. Had to wait a week for that to be shipped out. This was all completed in June 2016. We are now the beginning of September and same problem. Again we are told at least 1-2 weeks to get a tech out. Seriously Whirlpool, we are your customer. I have a family and we need to wash our clothes. We spent $1200 on this machine only to have to take our laundry to a public laundry mat because your machine keeps breaking down. They will not replace the machine even though this is the 3rd time with the same problem. The customer service is horrible. They are not willing to help in any way to get this fixed much sooner for her or give us a new machine. This one is obviously a lemon! I will never purchase any Whirlpool appliance again and I suggest based on some of the reviews on here no one does. Next appliance I buy I will do more research for sure.

For the last month, in order to wash dishes, we have to start the dishwasher normally. The water will begin to fill the tub and then stop and all the display lights go out. We push the cancel/drain button and the dishwasher empties the water in the tub. We again, push the desired wash cycle button just like the first time and the dishes wash normally. We have purchased at least two of this same type dishwasher with the utensil holder in the door from Whirlpool in the past, with great satisfaction.

I purchased my Whirlpool Duet Steam Washer and Dryer 4 years ago. My laundry never had that moldy smell. I paid for the set almost $2,900.00! Never again Whirlpool for sure!!!

I had purchased fully automatic top loaded WHIRLPOOL WM 360 BW PRO-HS 9.5 on 08/05/2019. I had purchased the above machine after going through the various claims made on the website. However, I regret to say that since installation I find that the performance of the machine is not up to my satisfaction. Even after two visits by the engineer, the following issues remain:(i) The machine makes lot of noise in the initial stage.(ii) Though the timer shows a particular time during selection of a washing cycle, in reality the machine takes one and half times more than the timing shown. In case one selects warm / hot water, the actual time taken is twice that shown or more. I am sure in winters it will take more time in case warm / hot water is selected.(iii) The clothes get badly entangled during wash.In the past I had a LG front loading washing machine which never gave me any problem. I had gone for the best top loading model of Whirlpool hoping for better performance but it has only caused problems. Not worth the expenditure.

If you are searching for a top freezer refrigerator that works and keeps the food cold, do not buy this brand. I recently ordered a brand new refrigerator from Home Depot, the Whirlpool brand. It was set to standard factory settings, and I let it sit plugged in for 24 hours as required. The fridge was remaining in between 45 to 50°F, and I let it run for another 24 hours after filing a complaint and talking to the people at Whirlpool. The fridge still cannot get beneath 40°F, though the freezer seems to be okay. I spent almost $1000 on the refrigerator, and I’m very disappointed in the quality that this supposedly good brand produces. I went on Facebook marketplace, found an old 1995 Kenmore and bought it for $50. It works so much better than this brand new, fancy looking refrigerator, because back decades ago is when they actually took the time to make quality products, and didn’t make the crap that they do now that breaks down instantly or after only a few years. Unfortunately, and my researching has confirmed this, appliance manufacturers today create bad quality products that break down shortly in order that you will have to purchase more of their products after only a few years. Refrigerators used to last decades, now you’d be lucky if they lasted maybe 8 to 10 years. Trust me on this, don’t waste your time on this brand. A refrigerator should have no problem on factory settings getting at or below 40°F within 24 hours. DON’T BUY THIS JUNK!