I bought a compact washing machine and 4 months later it broke, needed a CCU board. To make a long story short now the machine is 7 months old and still broke. Whirlpool cant locate a part for it nor do they want to replace it. I think its time to get a Lawyer involved. Ive been calling for weeks now and have gotten nothing but the run around from all very Rude employees. Im turning this over to a lawyer. Im done dealing with Whirlpool. For a large corp Im very aggravated and severely disappointed with them. Wish I never bought their appliances. NEVER AGAIN.

I have had my Whirlpool side by side for over 12 years. The 2 minor problems it has had, the repairman replaced the parts and she’s working great. Hope I’m not cursing it. Whirlpool 19.8 cu ft. Model EDOGTK.

I have a 3 1/2 year old 9400WFW WP washer with a 70 error code. After viewing complaints on various websites, it appears this is a large scale problem with Whirlpool Duet owners. I just got off the phone with WP customer service and explained how many complaints are out there for F70 code error, yet they do not have a recall on this part!How can this be justified? This is a non-mechanical part of the washing machine. The life expectancy should be more than 3 years.My washer is not overused as there are only 2 people in the household. I do not want to pay the cost to repair this. I think WP should issue a part recall on this model. Does anyone know how to find out how many replacement CCU or CPUs have been purchased in relation to the number of 9400 WFW sold or if there may be a chance that WP needs to reconsider a recall?

I have had to replace my Whirlpool 50-gallon hot water heater 2 times. First time it broke, it caused thousands of dollars’ worth of damages plus Im out a $760.00 deductible. I had the last one just over 1 month and couldnt exchange it at Lowe’s because it’s a few days over a month. So I had to get return authorization before I could return it again. I went through speaking to a hateful CSR. After calling back again, the lady, a real nice lady, helped me. I will never buy another Whirlpool product again, and if anyone is smart, they will stay away from them too. Hateful, hateful CSR. Beware.

Machine wont go through the whole wash cycle., Wash, Rinse, Spin. It stops and shows an error message and then I have to keep rearranging contents, over and over. This is worse if you try to wash a small load.

Whirlpool Gold Refrigerator Control Panel Failure - This French door refrigerator with freezer on the bottom was purchased new in November 2008. This August, the refrigerator stopped cooling. I contacted a reputable local appliance company who diagnosed the motherboard was not functioning on the appliance. They ordered a new one from Whirlpool and replaced it. Forty-five days later, the replacement motherboard stopped functioning. When I contacted Whirlpool directly to inform them what was happening, they continually stated that the appliance company was not part of Whirlpools approved appliance technicians, and offered no assistance in guaranteeing the problem will not continue to happen. I am extremely disappointed with Whirlpools customer service and unwillingness to guarantee their products. A 3 year old refrigerator should not stop working.

The washing machine started leaking and making a noise like a freight train 6 months after purchasing it. We complained in February 2011, but the parts were not available until March 31, 2011. The same problem occurred in September 2011, and we are still waiting for the parts until October 18, 2011. In the mean time, I have been spending hundreds of dollars doing wash at the laundromat.

Bought this model #WTW8500DC from Lowes in 2015. Ever since had problems. Stopping in the middle, not starting, recently keeps running water, lid lock issues, had multiple service calls and multiple hardware changes, paid extra for extended warranty from Whirlpool hoping that within a year all problems would be gone after so many repairs. Boys I was wrong. After spending around $1200 between this machine and the extended warranty, three year later after the warranty expired now I am stuck with this non-functional piece of junk and looking for another washing machine. Would love to hear from Whirlpool if I stumbled upon a lemon, or three year is expected life of their $1000 plus machines.

I purchased this Cabrio washing machine in December of 2016. I have had a huge amount of trouble with the soap not washing out along with it tangling my clothes. This has to be the worst machine I have ever purchased.

When I purchased my Cabrio washer 31/2 years ago I didnt bother to check reviews since Whirlpool was suppose to be the best of the best. An expensive lesson! A washer that spits out codes?!?! Whos got time for this? We paid 899.00 plus taxes for it, now we paid a repairman 99.00 to tell us its not worth fixing. He said the bearings were completely shot. As he was leaving he said his next service call was for the same type of washer! Whatever happened to appliances that last! Going green is all the rage but yet everything from cars to appliances is built to last only a short while. Judging by these reviews I cant believe Whirlpool didnt recall their garbage!

Bought this set for its basic functions. We dont need a lot of bells and whistles. The washer is rated as a water saver but it seems to use more water than our 10-year-old model. The only issue we had was with the electronics. Even though it has few features, it one day decided to not function at all. A call to support recommended just unplugging it for a few minutes so it could reset itself. For once this seemingly crazy idea worked and the unit has been normal ever since. I recommend buying from the outlet store as a scratch and dent. This saves lots of money and if the unit is not on display, who cares about the minor dent.

Absolute garbage!!! French door refrig/bottom freezer. Too much to go into. This is by far the worst product that I have EVER purchased in my life. If I was strong enough to lift this piece of ** over my head I would carry it into the corporate headquarters of these money grabbing dirt balls and throw it through the CEOs door. Amend that: I would locate customer service and consider them bowling pins. What a bummer; how far we have fallen!!!

We purchased Whirlpool sports model on 2/1/2011. We faced a problem with the motor in a month’s time. The service man told that there are fluctuations in the power so it went wrong. They replaced it after 15-20 days’ time. We also complained that it’s making noise and then he told that we should keep it on the stand. We did so, even then, it’s still noisy. Now about 3 weeks back, suddenly it stopped working during the wash. I never overloaded the washing machine. We complained to the dealer. The mechanic came and told that we had to replace some parts and he will get in a couple of days, but he never turned up. When we contacted the dealer, he said that the parts were unavailable and he will send them in a couple of days. I am fed up of that answer. We could have purchased IFB instead of this.

I have had this refrigerator for over 25 years and cant ask for anything better than that. Would buy another Whirlpool refrigerator. Has original french doors at top and bottom door on freezer. However, I dont particularly like the pull out drawer that the new refrigerators have now as I get so much more room with a door. The new refrigerators have improved rubber around the doors. That is the only thing I had to replace on this refrigerator.

My family purchased a Whirlpool Cabrio washing machine approximately 4 years ago. The first two years were fine. I had no issues out of the machine at all. The last two years (just as my warranty expired) have been terrible. It was serviced twice just before the warranty was up and my husband has serviced it twice since. On two separate occasions, the bearings have worn-out and the bottom seal leaks water all over my floors. I would never recommend one of these machines to anyone!

I purchased a Whirlpool water heater on 9/30/2011. It is leaking at the point of cold water entry and is spewing a brown colored watery substance, leaking on the floor.

I purchased a new Whirlpool stove in Feb 2020. First off the oven was not calibrated right and Whirlpool wanted us to do all these tests to see what the problem was. Finally, after purchasing an oven thermometer I finally got my ducks in a row and called them back to which they finally sent out a repairman. Now after almost finishing supper last night the whole cooktop stopped working. It is going to take a week to get someone out to fix it. Also, we have to purchase an extended warranty for our Whirlpool refrigerator every year because it always needs something fixed. Our Whirlpool washer has been on the blink for quite some time (no warranty) and cant afford to get it fixed. When talking to someone at Whirlpool it appears they have no compassion. I guess it is because they are just paid employees. My recommendation is to look into other products before purchasing. Do your homework.

I am on my second Cabrio. The first one only lasted a few years, but I stayed with the Cabrio line because I didnt want to replace the dryer. That was my first mistake. The second Cabrio washer constantly leaves a white residue on dark clothing. I used an HE detergent, reduced the detergent and put the dark clothes through an extra rinse and still find residue that has to be scraped off. I called Whirlpool on Dec. 19th, 2018 to complain about this and was told there was no history reported of this kind of problem. Then I went on the ConsumerAffairs website to learn that many others have the same residue issue, among many other products. I will not ever purchase a Whirlpool machine of any kind again.

My husband and I purchased this washer in August of 2011. Within 2 years the lid broke because of it a cheap plastic frame on a heavy glass lid. At that time I researched it and found many people with the same complaint. Whirlpool would not do anything for us but the company that we purchased it from did agree to supply the part if we paid the labor. We did this and replaced the lid. Well here it is just right at 2 years again and the lid is completely broken and the washer is unusable. There is no way to bypass the lid issue which makes the washer completely useless.I called Whirlpool again and was told there was nothing that could be done and that because there was not a recall on the product, they would not be able to do anything for me. We have purchased a new Samsung washer that received excellent reviews from Consumer reports and we will NEVER buy another Whirlpool product again. I cannot believe a company that old and as large as Whirlpool will not stand behind a faulty design and faulty made piece of equipment. It is very disappointing.

It was a complete nightmare buying our all side by side stainless steel freezer and refrigerator. Freezer still working fine but the refrigerator started blowing hot air, all the food spoiled within 2 days as we were trying to figure out what was wrong. The store did the best to correct the problem and it seemed the Whirlpool company had no faith in their product as over the phone recommended having extended warranty. So sorry we bought this product, nothing but hassle!!!

My Whirlpool refrigerator does well overall to maintain food items. However, even at the lowest freeze settings, some of the food items that are stored towards the rear of the refrigerator shelf have a tendency to freeze. This oftentimes results in food items having to be wasted. Other than that, the overall appearance and performance of the Whirlpool refrigerator is great.

We purchased a 50 gallon water heater that claimed to come with a 6-year warranty on parts. Its been a little over two years that we owned the product, and we noticed rust on the bottom. We checked to make sure if water or even moisture is visible from the outside - nothing. The problem is obviously coming from the inside. Since we have warranty, we called them and got nowhere! We were told that it is just cosmetic. They refused to send out a technician to take a look at it. We even emailed them pictures (see pictures) and still nothing, no service. Their warranty is a joke. We will never by any Whirlpool product ever again. Dont believe the sticker that claims you are covered for a certain amount of time. When it comes down to it, they will not do anything for you.

Its a very good one, it kept my stuff cold, and fresh when my other fridge went on the Fritz, but only one problem, and that is, it has glass shelves and if you have kids, it’s hard to keep clean!

This washer is 5 years old and the top is rusting out on the inner rim. I have city water that has been tested and found to be totally safe to use and drink. Neighbors using the same water and owning different brand washers have no rust problems. Does anyone else have the same problem with their Cabrio washer?

Absolute junk. Bought an entire matching set 2 years ago. Fridge, microwave, dishwasher and oven. Oven is the most user unfriendly thing I have ever bought. That’s my fault. Microwave failed. 300 to replace. Ice maker in side by side fridge failed, another 300 dollar fix. I used to have a field mouse or two get into the house every year. Don’t have that problem anymore because the fridge is so loud it scares them off. Talking to Customer service was the most frustrating thing of all. They think if they say your name in a nice soft tone long enough it will make everything ok. Mother and father raved about Whirlpool products. How times have changed. Do yourself a favor and steer clear of these products. Also, look up the other brand names made in the same factory and steer clear of those as well. I used to think appliances were all the same. How wrong I was. Do your research. It will save you a bundle in the long run.

Whirlpool has a terrible customer service! I have an almost new washer broken and I had it repaired. The company is having the same issues in another model and yet, they would not offer to even refund the repair.

I bought this washer (Whirlpool Cabrio) about 4 years ago. A year or so later, it started leaking; based on reading the troubleshooting guide we found that this was because the feet would continually get out of balance. After painstakingly re-leveling the washer every 6 months or so the washer now consistently leaks - even though its balanced/level! $508 to repair a machine I paid $787 for. No thanks. I agree too with the other reports that it doesnt get clothes clean. I just figured this was a feature those of us got for trying to be energy efficient.

I bought my Whirlpool refrigerator model #ed5fvgxws07 in Oct. 2011. One year seven months later, I am experiencing my 1st breakdown. The refrigerator side is failing to cool. I have replaced the temp control thermostat and I am waiting to see if this fixes the problem. I have researched and checked the other possible problems and it is unlikely that it is a defrost fail as there is no frost build-up in the freezer section. And, I checked the heater element and there is continuity through the element. If this does not fix the problem, I believe that there is one other possible solution. I dont have $300.00 to give to an appliance repairman. Maybe I should give it a rap on the side as one other customer said a repair person did to make it work for a few more weeks.

I have had my Cabrio for a year now and quite frankly, I find more satisfaction taking all of my laundry to a local laundromat. There is no soak cycle and when you have a kid in sports, that doesnt help. There is no agitator, and I am now convinced that they were originally in all washers for a reason. My clothes have all worn out and are shredding, not to mention my very expensive bath towels that I am now cutting into rags. This was the worst purchase I have ever made in my life and will never even look at a Whirlpool again. When I bought my house, I had a Maytag that was 35 years old and it did a better job than the new Cabrio. Should have stuck with that brand!

My refrigerator & dishwasher were purchased less than a year ago. Ive already had all the doors replaced on the fridge and the new ones are rusting. Discovered same issue with the dishwasher. The company doesnt seem to be overly concerned with remedying the issue. No sense of urgency or concern for the customer.

I bought a Cabrio washer in late 2015. All Ive had is trouble with this joke of a product. After three years it wont do any cycle, the people at Whirlpool dont care. Please dont buy any Whirlpool product.

Purchased a Whirlpool washer/dryer pair @ least 5 years ago. Great machines. Washer washes very clean. My only beef is that once the cycle starts I cannot open the lid. Dryer will dry almost anything in 10 minutes or less.

I bought a whirlpool water heater at Lowes 4 months ago, and it has stopped working. I called the customer service number and was treated so unjust. I told them that I had just had it looked at by a plumber and he said that the water heater needed to be replaced, I told the whirlpool represented if what the plumber had just advise me. So I asked them if they could just replace it, the customer service representative told me I had to call another number to have their service people look at it and that wasnt for another 10 days. At which time I asked the representative what was I to do without hot water for 10 days. She told me that they could only schedule it that way. So Im here to tell you all please please please dont ever Buy anything from whirlpool because they will not back it up! I on the other hand just lost $500 and went out and bought a Rheem water heater instead.

Design is made so you will need a repair man to clean filter. The machine has to be taken apart to get to filter. About one hour of your time. If youre not handy its a paid repair About $250 to $300. Also the valves that control the water into the washer failed after about 5 years. An easy fix part costs about $60. All appliances are designed to fail after the purchased extended warranty expires. More features more repairs. So if you arent going to use a feature get a simpler machine. More money does not mean better machine. Or that it will last longer. The days of an appliance lasting 10 to 20 years are over.

On its 1st year, the water pump went out. It cost $200.00 to replace it. On its 2nd year, the circuit board went out, and it took $300.00+ to replace it. On its 5th year, the bearings went out and cost $250.00 to replace it. I bought this for $900.00, and I already have paid $750.00 plus the price of purchase which makes this washer $1,600.00. Whirlpool should compensate all of us who have worked hard and have purchased this product! I will never purchase from Whirlpool again. I can’t afford them. I should get a refund from Whirlpool. Don’t they care? Email me for these problems at **. I am so dissatisfied with this product.

We purchased commercial washing machines for our building, we discovered that the clothes were coming out of the machines with dry spots and partials of soap. When we asked the dealer about this they sent a tech. to check the machines. It seems that these machines do not allow a adequate amount of water into the tub to wash the clothes. Only 6 or 7 inches of water is not enough water to wash a full load. When asked how this can be fixed I was told it cant be fixed. I was told this is a energy saving machine, which means you can only wash very small loads!What is the point of running a machine for twice the amount of time to do what you used to do in one load? Had we known this before purchasing what we felt was a quality machine, we are now stuck with machine not capable of doing what is required of them. When asked if they would take the machine back, no is all they say. I would never buy any product made by Whirlpool or Maytag because of the way this problem of ours has been handled. We purchased these machines from Prestige appliance, they have been good, but with no support from Whirlpool.

Bought the dishwasher 3 years ago and now its not worth anything as its pump gave away. Cost to replace the pump is $200 or more so it doesnt make sense to do that since you can get a new one for $300-$400. Everyone I talk to say they are not building these as they use to and they give out in 2-3 years. I am very unhappy with this dishwasher.

On November 1, 2011, I purchased the Whirlpool Estate washer (model # ETW4400XQ) from Wholesale Appliance in Charleston, SC. The first time I used it I knew something wasnt right when both the regular and so-called gentle cycle agitated at an incredibly fast speed. It is damaging my clothes. I called the dealer and they sent out a service person. He said that was just the way it was and he couldnt do anything. So, I keep trying to use the gentle cycle, but it was the same thing. I would have to stand by the machine and stop it after a couple of minutes so it wouldnt ruin the clothes. The more I thought about it, I decided that the repairman wasnt right. I called Whirlpool customer service and they sent a different repair service. He also said that he couldnt do anything to make it slow down as it was programmed by a computer inside and he could not change it. I went to the dealer, Wholesale Appliances, and they said there was nothing they could do as far as giving me a refund or a discount on a better machine. The setting on the washer clearly says gentle cycle.” Well, the whole world knows that does not mean beat the clothes to death as fast as possible. Can you make any suggestions? Thanks.

I’ve had my washer and dryer for a long time and it has been okay and it’s time to update. It has had its up and down and I may get another just after a while they are outdated and better appliances come along. Smarter people are making smarter things.

This Whirlpool washing machine is incredibly annoying and slow in everything it does. First off when you press the START button it takes 2-3 minutes before it decides to do anything, like maybe add water (except click, click and more click). If you have pressed the start button and you want to stop it to add something... again you have to wait almost 2-3 minutes before the lock is released and you can open the door. I am at 2 hrs and 15 minutes as I write this on the LIGHT WASH cycle with extra rinse and its still going. I have never seen anything like it. Cant imagine how long a HEAVY CYCLE takes. Cannot even try to measure the time. I put the load in and go to work and hope its complete when Im done 8 hrs later.We had a Maytag for 15 years with no issues (other than a drain hose cracked and had to be replaced) and it was time for a new one with a move to a new place. The sales associate convinced us this was the best machine at the time... Well what a mistake that was. There are no complaints about the actual washing. Everything comes out clean but I suppose taking that long I cant imagine why it wouldnt. I certainly cant recommend a Whirlpool washer to a friend, because I dread the thought of doing laundry at this point.

My husband and I purchased a Whirlpool Refrigerator, model number GI6SARXXF04, serial number K20311478 on February 3, 2012. It was delivered soon after. In April of 2012 our ice maker quit working. We called The Appliance Doctor for service. They reset the control, and left saying that they thought it was fixed. The ice maker as a result was not fixed. They came out again, and stated that the ice maker needed to be replaced altogether. So they ordered the part and we waited for two weeks for it to arrive and be installed. By this time it was April 23, 2012.Then in June of 2013 we began having water pool in the bottom of the refrigerator and freeze, and water began to leak onto our hardwood floors causing them to buckle. We cleaned it up for a while thinking perhaps something had spilled, and busted up the ice on our own. The beginning of 2014 we called for service from Lanny Adams Appliance. The technician worked on it and stated that something was plugged up in the water line and he thought it was fixed, we paid for this service on our own. On August 14, 2014 we had another technician come out because it was not fixed. The technician came out and stated that it would cost another $219.95. He further stated that he thought that there was a recall of some kind, that I should look into it. I did look into it and printed out the Technical Service Pointer that was produced in November of 2013. When I called Whirlpool at that point, someone was sent to fix it. Of course I had already paid to have it repaired in February of 2014, Whirlpool stated that it was not their responsibility, which again it was not fixed until August of 2014. As a further note, my floors were never fixed because I have hardwood floors throughout my house and simply cannot fix the area in front of the refrigerator. My floor had just been refinished, and after speaking with the floor company that had just refinished my floors a few months earlier, they stated all of the floors would have to be redone or it would not match. Figuring Whirlpool is definitely not going to pay for that, I have just dealt with it, since it cost me over $3000.00 to have the floors refinished.Now, it is February of 2015 and the whole refrigerator is not cooling, and the freezer is not freezing. Again, I woke up to water in the floor on my hardwood floors, and have had to move all of my food to my ten year old Frigidaire refrigerator that is in my basement and has NEVER had a service call. After speaking with service company, they state it will cost $1200.00 to fix the refrigerator....REALLY? So, now I get to go spend a lot more money for a new appliance. You can bet it WILL NOT be a Whirlpool!I contacted Whirlpool again, and I spoke with Robin in your Customer Service Department after speaking with one of your Customer Service Representatives that stated I was basically on my own with the repairs. Robin stated that there was nothing Whirlpool would do, but she would agree to pay for parts and I will be left with the repair labor. Although your company may think that this is good customer service, I have to disagree given the fact that I have had nothing but consistent problems with the refrigerator since I bought it. At this point, I would like to ask you if in your opinion this is a good appliance? I asked Robin and she stated that I needed to buy an extended warranty. Dont you realize it isnt about the warranty? It is about the fact that I have had the appliance for 3 years and have had consistent problems. I believe the refrigerator is a lemon, and I would like it replaced.I have always trusted the Whirlpool name, but at this point, I do not see myself buying another Whirlpool appliance.

I bought 40 gallon gas water heater in June 2004 and had to have it worked on twice, costing more than I paid for it. I am replacing it now because pilot light will not stay on, and it is currently out of warranty, and I have no faith that simple repair will hold more than 1 year stint. Customer service was attentive but product itself failed to meet expectations.

On 16 March, I lodged the complaint to Whirlpool’s service center in New Delhi. My service request number is **. Engineer’s name is Dharmesh. He came for the first visit and he sent the person named Hassan who said there is gas leakage problem. I told him that problem is much more complex than leakage as I have already checked about the leakage, but he didnt listen and repaired and took Rs 2995 from me by giving 3 months warranty. The fridge again got damaged. Now, when I talked to Ms. **, she said the compressor is damaged and it will take Rs 2000 more, which means my earlier Rs 2995 has gone into vain and they are demanding Rs 2000 more, though it is in warranty. When I asked her that I want to talk to a senior manger, she rudely talked and refused. I called Whirlpool’s customer care on 01160008558. There’s a guy named ** who abused me and behaved rudely with me. The customer care executive doesn’t even have bit of manners as how to talk to the customers. It’s really a shameful thing which I had not even expected from the brand company like Whirlpool. I want very strict action to be taken against Ms. **, Mr. ** (CCE). I also want my fridge to be repaired as soon as possible without a single penny or I want my earlier Rs 2995 back.

I love the large capacity of the washer. But something is turning my whites YELLOW! I have never had this problem in 40 years of washing clothes. All of my whites come out yellowish and I am getting what could be rust stains on heavier cloth (white denim). Also, I regularly used the soak setting on my old Whirlpool. That setting is not available in the Cabrio. I have tried catching between cycles and the drum is constantly emptied. I wish Id read these reviews before I bought.

Love my Whirlpool stove and I just bought a Whirlpool French door fridge. I also have a Whirlpool washer and dryer and I am very happy with the way they work and look. I replaced my Tappan stove that I had for quite a while and it was a good stove but I am very happy with my Whirlpool stove, it not only works great but it looks great.

Whirlpool Gold Microwave Hood Combo GH5184XPS4 purchased new on 12/2009. The plastic vent cracked where clip attached by factory installed screw. The vent fell off microwave on 10/2011. I spoke with Whirlpool customer service. It is out of warranty and recommended to buy new vent part ($40.00). The new vent broke once again on 12/2011, clip attachment location. Now, the plastic door handle is cracking. The customer service is sorry and recommends to buy replacement parts as long as they remain available. There are many reports of similar instances noted online. I live in a newly constructed condominium where multiple owners have had the same problems with their Whirlpool Gold Microwave Hood Combo GH5184XPS4.

Sent an e-mail to Whirlpool. They responded with apology. Sent a second e-mail telling them they should be paying the $300 for circuit board in a two-year-old range. No response. Also, sent e-mail to Geniers. No response. The impression I get is that neither are the least bit interested in the problem. Once they sold the $1260 range, they were done. We will never buy another Whirlpool from any store and we wont buy anything from Geniers in the future.

Whirlpool Cabrio washing machine is less than five years old. First repair was replacement of control panel (under warranty). Second, third and fourth attempts to fix the out-of-balance problem which continually caused the machine to shut down altogether (even a small load) left my repairman totally frustrated after replacing most of the parts, finally telling me it just cant be fixed! What? I paid over $1,000 for this machine in Oct. 2007 and expected it to last many, many years. My mother-in-law has a washing machine she bought used in 1979 and it is still working beautifully. Ive read the 14 pages of complaints on the Consumer Affairs website and agree with Diana in Kissimmee, Fl - I am sick to my stomach not only for Whirlpool not recalling the Cabrio, but for Lowes and Sears and any other supposedly family-friendly business for continuing to sell it! Someone please contact me if you know of a class action suit being filed.

We bought a Whirlpool dishwasher and microwave from a reputable appliance store. The dishwasher top basket broke within 30 days. The microwave lost 100% power within 30 days. Both under warranty but parts had to be ordered. Couldnt use either appliance for over a month. What is going on Whirlpool? We need a refrigerator, but I no longer trust your brand. I dont want it to quit and then lose all of our food! Please get it together and make quality products again.

I purchase the front load, energy efficient brands, low water usage. Love Whirlpool; never had a problem with their appliances. Front load, low water usage, clothes dont sit and spin in dirty water. Dryer has multiple cycles. Perfect for the whole family. My last Whirlpool set last me over ten years, wanted that same quality level in my new purchase. I wanted a quality machine. I was very familiar with the Whirlpool brand and knew that was going to be my first choice in a brand. These were full size. The tub is large enough to hold a king size comforter and wash it without destroying it. The dryer has a separate attachment for pillows and shoes (sneaker plus) and was competitively priced at the time of purchase.

I purchased a Whirlpool Cabrio washer and dryer. They work well but the washer underneath lid has rusted already. I did purchase the washer in Dec. 2011 and in June 2012 the inside lid to my surprise had rust on it. I called the Whirlpool company and was told that is considered cosmetic and not covered under warranty..

In September 2011, we purchased a Cabrio Washer and Dryer. Both appliances are extremely inferior. My first complaint to Whirlpool was in reference to the dryer. It kept overheating to the point that you couldnt even touch the clothes. In doing research I found this was a common problem and in some cases, even caused fires. After finding this out and contacting Whirlpool to complain and see if there were any recalls, they indicated they knew nothing about the problem and recalls would have to come from their legal department. I asked to speak with someone in that department and was told that was not possible. We threw the machine away and purchased a new no frills dryer. Now the washer has totally died. It would make noises, lockup, not spin, not clean, etc. Basically all the complaints other consumers have listed. It is now on the curb and I will again have a purchase a new washer. The Whirlpool refrigerator I bought at the same time is a whole other story. Please do not buy Whirlpool. When contacted they show no empathy or concern about the inferiority of their products. There are only the 2 of us now and we do laundry one time a week. It amazes me how much money I am out between the initial purchases, repairs, and replacements. My daughter has also had the bad luck of purchasing Whirlpool appliances and is now experiencing the same problems. Get the word out to all of your friends to NEVER purchase Whirlpool. They are apparently only concerned with their profits and not making good products or caring about their consumers problems. I made a very expensive mistake and will never purchase their products again. I have made them aware that I would be placing my review on your website along with the other 1,690 complaints. I have all my documentation re purchases, repairs, replacements and emails sent to Whirlpool. Unfortunately I cannot document all the calls made to this company. Bottom line, Im very disappointed in the products and the lack of concern. Please do not purchase.

They sold me a washer that did not work. First load failed and the machine locked closed. Error E1 F9. Took 7 days for technicians to open the machine. The laundry was rancid by then. Needed a new drain pump motor, which was installed 37 days later. Whirlpool offered $150 for my loss of clothing. Ridiculous. Value $900, I asked for $500. Awful.

Purchased a new Whirlpool washer and dryer at HH Gregg about 4 months ago. We complained to HH Gregg that the low water washer wasnt working correctly. It will only get about an inch of water in it causing buttons to be torn off... just beating up wet clothes. HH Gregg told us to try a few things. When we went back to HH Gregg with the same complaints they told us it was too late and call Whirlpool. Serviceman came out and said everything was fine with the machine, we just need to load more clothes! We are only 2 people, one of us wear a uniform and needs washed when we may not have a full load. Called Whirlpool to complain again and they said there wasnt anything they would do except send out another service person for a second opinion, which just means taking more time off of work. HH Gregg talked us in to this type of low level washer. We are still making payments on it!!!!

Cabrio Washer - I am so disgusted with this product. After only a few months service came out and the repairman told me it was normal for a load to run for 8+ hours. Second repairman replaced the circuit boards and it has lasted 11 weeks. Now it is not working again. Calling tomorrow. I have a bad feeling about what the end result will be. Expect I will be buying a new washer, will not be a Whirlpool. Just went and tried what another reviewer does to get it to run... Pause/start/pause/start. After 8 tries it is now running. I will not live with this. Not going to spend a dime to fix this piece of garbage. Still have 36 days left on extended warranty.

I like my refrigerator however is smaller and simple. The performance is great. The value was too much for the size and simplicity of the refrigerator not satisfy on that. Overall is very good and for the size of my family does the work. Im happy with it but will be upgrading in a later time.

My fridge is over 10 years old and the compressor has not failed. I have replaced some of the bins that have cracked or been broken over the years. It is a side by side in black color and will probably replace it with another type but the same brand as long as it is economically feasible to do so.

The washer itself doesnt get the clothes clean. The clothes on top never get clean, they smell. It doesnt spin out the clothes evenly even though I put them in evenly. There is oil on my floor under the washer and Rent-A-Center doesnt care and its under their Benefits plus program. They were to send off both washer and dryer last time and had no paperwork where washer was sent off at all. It has ruined a lot of my clothes with spots and I used the Tide pods. Stopped using them cause they were not working. I will never buy another Whirlpool product or appliance. Water pump went out in one year... Why would you not care about your customers... I got this set in 2013 and its the Platinum line triple top loader. You lucky to do one load at a time, a single load that is...

We purchase Whirlpool fridge less than a year ago. Its still under guaranteed. 2 months ago we notice the fridge part heating up and food was going off. I went back to the shop where we purchase the fridge. They said we had to contact Whirlpool direct so we did had to wait 3 weeks for someone to come and look at it. Fridge is not repairable. Fella who came out did not report back to Whirlpool. I was waiting and waiting to hear word. I rang to see what was the story on it and eventually they said O we will exchanged your fridge and we will ring you on delivery date. Now Im over 2 month waiting on a fridge. Whirlpool is a joke. The company should be put out of business for what they do to honest people buying their stuff, and people who are in the same boat as me should go to the high court and sue them for all the stress they put people through. Shame on you Whirlpool. Disgrace.

I purchased a Whirlpool Microwave GMH6185XVQ1 on 7/2010 for kitchen remodel. It needed a magnetron repair just after one year warranty ran out. I called Whirlpool and they agreed to repair. Whirlpool sent me an offer for an extended contract. I purchased it. Since microwave was out of warranty at time of contract purchase, I was told there would be a 60-day waiting period. Microwave broke again on 3/2012. I waited until extended contract was in effect. I was told since microwave broke before contract was valid, I would have to pay out of pocket to repair, then contract would be valid after that. It appears (per internet research) these microwaves have bad magnetrons that need frequent repair. I wrote to BBB to complain.

Admiral dryer 14 months old and contacts in the timer broke. I contacted Whirlpool customer service and was told too bad, not under warranty. Warranty was for 12 months. Obviously, the timer is defective. How much of a difference do you think 2 months makes? Customer service even said that the parts are made by humans so mistakes will be made. Really? Wouldnt that be considered a defect? Whirlpool has a great web site with a quality circle of promise. What a joke. Guess they dont care about the big picture or their customers. Ill never buy another Whirlpool product. Thats my circle of promise. The repair tech told me that when they go for updated training, that Whirlpool is the worst for providing them with any technical help or specs for their appliances.

Cabrio Washing Machine - I purchased my washer and dryer in May of 2008. I had problems with sheets, towels and pants getting very twisted and tangled, but I just attributed that to a design flaw. My problems really began in January 2013 when loads were not level all the time. It didnt matter if it were 1 shirt or a load of towels; you had to stand by the machine and it took forever to finish a cycle.On 1/11/13, the first repair was the rods that kept the drum stable. $260.82 later, it worked again. On 2/16/13, the washer quit working. On 2/18/13, the repairman was back out. It needed a lid lock switch. It was $87.14 that time and he would be back when the part arrives ... There was still no washing machine. On 2/21/13, he returned with the lid switch and replaced it. That was $178.04 but wait, there were still other error codes so there was no working machine.I refuse to pay anymore as I now fear I will be buying a new machine after spending over $500 in less than 6 weeks, but Whirlpool did the right thing when I called and they agreed to repair the machine. They wanted a different company to come diagnose the problem (the machine gave an F50 and F51 error code to the repairman here on the 21st), so I have to wait for another repairman to come and look at the same codes flashing on the LED readout.On 3/1/13, the A&E repairman that Whirlpool sent out arrived at my house. I have been without a washer since the 16th of February. He diagnosed the problem and said that it is a $1,000 repair! I called Whirlpool and asked for a new machine, instead of throwing more money at this one. They informed me that if I didnt like their offer, they wont do anything then. I agreed to the repair.Parts started arriving at my house. On 3/13/13, another A&E repairman came out and started to fix the machine. He informed me that there was more wrong than the first guy thought, but he had the circuit boards so he would get it going. On 3/24/13, the washer quit working again and was flashing an F51 error code. This is the biggest piece of junk I have owned in my life. I have missed 5 half days of work since January and there is no end in sight. Why is Whirlpool allowed to get away with such an inferior machine?

Having spent over RS 40000 on a so-called quality product one does not expect to spend nearly 20000 within the first two years of the purchase. 1. As soon as the warranty got over the PCB (costing 3000) broke down. 2. This replacement had a 3 MONTH warranty. Exactly after 9 months again the PCB breaks down along with leakage of gas. The service team asks us to buy a stabilizer to ensure that no such issues occur as they attribute these breakdowns to voltage fluctuations which are not of any precedence in Delhi. Also the product I am using was sold to me as a stabilizer-free working. 3. I made the suggested investments 4 months later the fan and motor of the freezer stop working. Imagine so much repair work on a new equipment. I have been writing to them yet all that they say in response is we are looking into the matter. NO ONE SHOULD BUY WHIRLPOOL REFRIGERATORS.

After owning the Cabrio washing machine (WTW5700XW, purchase price $629) for approximately 18 months, it began stalling at the spin cycle, leaving the clothes sopping wet. We found we had to unplug the machine to reboot the computer, and then we were able to manually choose the drain and spin cycle to complete the cycle. Before beginning a new wash cycle, we have to unplug to reboot again, or it sticks in a perpetual pump cycle.I scheduled a repair appointment from the Whirlpool automated service system. The repair man determined the computer control panel has to be replaced. Diagnostic service call was $136, repair est, $321.67, repair service call, $60-130. Total repair cost on an 18-month old machine was $520+. I declined the repair in hope of getting extended warranty coverage from Whirlpool. Nobody has responded to my email complaint from one week ago, not even a computer acknowledgment of receipt of my email.

Despite my claim being submitted within the first 4 months of purchase, Whirlpool would not assist in solving our issue. We purchased all major appliances from Whirlpool, to furnish our new home in August 2021. All appliances were white. The top of our gas range began discolouring immediately following the first use. The inside of the four corners immediately began to ware due to heat. I figured Id have time to put my claim in, and thought to see if it got worse. Once I finally had time to deal with the issue, I contacted them only to find out that we only had 30 days from the date of purchase (of which included 3 months of waiting for the products to arrive) to claim the issue, given that it was considered Cosmetic. Easy fix, since theyd simply have to change the top of the stove, but Whirlpool denied our claim. Do not purchase this product, unless youre looking for a sub-standard product and customer service.

Purchased a Whirlpool range. Shopped around for several weeks before I found what I thought was a good price and with a rebate! Ive owned the stove for 2 months and 7 days... guess what? The stove broke. The burners popped. I called to have it serviced and remember that it had a rebate. I never received any paperwork on the rebate but figured its Whirlpool, good company. Wrong... its not that I didnt have the rebate paperwork but the rebate has expired... even though I didnt get any paperwork nor was there any mentioned of a time frame. Dont get me wrong if it had been 1 year or even 6 months... really 2 months!!! So not only did I not get the rebate of $100.00 I have a broken stove! So tired of being ripped off!

AquaLift cleaning system does not work. My oven was barely dirty and I had to scrub with the special sponge to remove baked on food after I did the cleaning system twice! Rust is also showing up on the drawer which they refuse to repair because it is ONLY COSMETIC! Stove is 16 months old.

Ive had nothing but problems with the Whirlpool Cabrio washing machine and dryer. The motherboard has been replaced three times, once on the dryer and twice on the washing machine. The inside of the washing machine is going to fall apart because of the rust at the bleach holder. I saw some of the complaints. Is there any way we (consumers) can sue Whirlpool for selling defective units? We are from all across America and there is no way we should all have the same complaint. The stores that are selling us these items should be held accountable. Also the only thing Im getting from them is, Theres nothing we can do. PLEASE DO NOT BUT WHIRLPOOL WASHERS AND DRYERS!!!!

Bought a Whirlpool French Door, Bottom freezer mount appliance from Lowes in Jan 2014. Model WRF990SLAM00. Jan 2015 the freezer part stopped working. Whirlpool approved repairman came and knew exactly the problem because he was aware of this being a consistent issue with Whirlpools. He contacted Whirlpool and they quickly agreed to send repair kit for FREE. Took 2 wks for parts to arrive, and neglected to send along required tool/gauges for repair to occur. I called Whirlpool C.S. and they claimed they knew nothing and said our fridge was on no problem list. I had repairman call Whirlpool and they claimed appropriate tool/gauges are no longer available! This fridge is only 1 year old!!! Now we are completely ignored. Whirlpool will not even talk to us about help of any kind. HORRIBLE customer service!!! Crappy appliance! After thinking our Whirlpool appliances were a good investment, I will NEVER EVER BUY WHIRLPOOL AGAIN!!!

I have to say I am taking the time to write a review for my Whirlpool Cabrio Washing Machine since Ive never been this dissatisfied with a product. Every time I wash my brand new expensive black dress pants, I have resulting white marks all over! Im so upset! I washed one load three times with no soap at all just to remove the marks present! At this point, I will never buy another Whirlpool product. =(

I have a Whirlpool Gold Series dishwasher. I would recommend this dishwasher. It is large enough to hold dirty dishes for a family of four. It is a little loud but not that bothersome. It is stainless steel but I don’t have a lot of fingerprint smears and stains.

Purchased Feb 2013 - worked okay until one month ago. Now stalls in the drain and spin cycle. The rotation of the drum sounds awful, makes a loud grinding noise. I tried doing the diagnostic reset of holding the Temp button in for 3 sec, release, 3 sec more but that didnt work. Also, I have noticed clothes are DRY after the Wash cycle! Managed to interrupt the wash and unlock the lid and was very disappointed. This is not a good quality piece of equipment. This seems to be a very common problem. How unfortunate.

Purchased front load washer & dryer 2009 - have had issues with the washer ever since. The last episode has taken 3 visits from repairman - they cant figure out what the problem is - wont finish a cycle (any of them) and locks up. Cant open the door without turning it off and then back on. But the load wont spin dry - leaves clothes wet. Already had the harness replaced a couple of years ago and now they replaced the flywheel (it was warped) thinking that was the problem. Nope. Still wont work & the repair company said they cant figure it out & neither can Whirlpool. Im very angry after reading all of these posts about Whirlpool. Not a happy customer. But what can you do???

Error f1e2 error. Washer less than 2 years old.

I waited years to buy this machine. I hate it!!! I agree with the other bad reviews. It destroys clothes. There is barely enough water in it to cover the bottom of the machine much less the laundry. Even deep water is a joke. It does not clean. I put it on the hottest water temp and I can put my hand in there and it is barely warm (it is not my hot water heater). My lightweight comforters come out all tacky and grungy in the middle. The softener dispenser (I use vinegar) dumps in the laundry (no it is not over full) (no I do not slam it shut). I can not let anything soak because the machine will drain after a few minutes and all my detergent, scent crystals etc. are all wasted. I feel like I have to take a survey and complete a questionnaire every time I do laundry. Can someone tell me how to put a comforter in there and leave that little middle eye open? They say the water saver is government regulated? Yup I need the government to do my laundry... I believe in saving water. I have a water saver toilet, shower, faucets. However I can not clean dirty jeans in a gallon of water. My clothes do not even get wet. How does whirlpool get away with advertising this machine can do king size comforter? The gentle cycle will tear apart anything I might put in there because there is no water and that blooming thing just twist and turns so it tears anything delicate. This is the 21st century. I think I should not have to babysit my washing machine. Why should I have to readjust everything in hopes it might be almost clean??? Place this here and that there, wipe the lint out before doing dark laundry. This machine belongs in the dark ages. It is so complicated yet it achieves nothing. A big rip off. I so tired of crying over this purchase. I hate this machine!!!

I could echo all of these complaints and more. I just gave up on the heater, junked it, and went to Home Depot and bought a Rheem. Recommendation: NEVER BUY A WHIRLPOOL!

I purchased the fridge 2nd hand in 2013. It was 10 years old at the time. It is still going strong & I purchased it because it has a frost-free freezer that never needs de-frosting and I love the features & size - its the PERFECT FRIDGE. What I look for in a fridge is its colour - I like metal, steel grey colour. I go for reputation & quality. Frost free is the biggest factor that determines my purchases, long-term (10-year min.) warranty & guarantee, size.

I bought this washer thinking it would last me for a long time. And now it wont wring out my clothes and I just wanted to say I am disappointed in my Cabrio Washer.

Horrendous product! Purchased December 3, 2014 – had service technician from Whirlpool check the unit for excessive noise 3 months later. Technician said it’s the way it is designed – ice maker in door, air has to be forced up from freezer so it makes a lot of noise! Now, 15 months later, the refrigerator has totally quit. We are waiting for technician from Whirlpool. Obviously, no extended warranty so Whirlpool said they would extend the warranty and cover this visit for $357! How nice of them since they are sure the parts will exceed that amount!!! What a piece of trash – guess the refrigerator is only meant to work about a year! NO MORE WHIRLPOOL! I am thinking about standing outside of Home Depot to warn any customers who are looking for a refrigerator not to buy Whirlpool!Updated 3/23/2016 - To add to our previous review, the service company, AIG finally after 3 days has approved the parts required to fix our with less refrigerator (15 months old.) It will take 8-10 business days for the parts to appear! We have no refrigerator for at least two weeks! Great service from Home Depot and AIG!

We bought an oven built in from IKEA - Whirlpool. It didnt work from the beginning. We called for a technician, who comes in the next day, took the defective part and ordered a new one. Took two weeks to arrive. Now I just found out that I will have to wait another week for somebody to come and install the replaced part. I am very disappointed with their way to serve me as a client. I explained to them that itd be nice if the technician it will come at the first hour in the morning ex. 9 am so I can go back to work after that. Which is not possible. The tech is more important than you as a customer. The technician will give you a 2 hours windows to arrive and after that who knows how long it will take the repair. So far I have this build-in-oven in the kitchen just for design, is not useful I doubt that it will be working soon. The lady who called me from Whirlpool Canada was giving me theyre the option in the manner or take or leave it.To be honest, I regret buying this oven, so far I havent used. Wasted my time trying to get them to be more efficient, but got the message from them that I dont matter. Never been treated so wrong by somebody who is working in customer service. The first call it was coming from a company which is located in Maple Ridge, BC phone number 604-466-5597 and when I insisted on having the repair being done asap they hung up on me. I asked for supervisor or a manager, and they told me they are not allowed to give any of those on the phone... Buying this oven was a mistake, trying to deal with them another mistake. I dont recommend to anybody this oven or dealing with Whirlpool Canada.

We bought our new Whirlpool Cabrio Washer & Dryer combo from Lowes on the north side of San Antonio, TX, for delivery when our new home was completed in Blanco, TX. Delivery & setup went smoothly. But it wasnt long before we both noticed something wrong with the washer. What was supposed to be one of the quietest washers on the market was far from it! -- loud grinding & thumping noises when the spin cycle would kick in. Whirlpool service dept was called and a repair tech was dispatched - 4 TIMES! The tech from Appliance Science spends most of his time on his phone talking to tech support, and has pretty much changed out parts at will! The motherboard, the pump, the clutch, the splutch have all been changed, to no use!We still experience problems with the washer NOT spinning, or only spinning for a short time, and the clothes still soaking wet! Its a good thing the dryer works well, because the washer is a dud, and we cant do a damn thing about it! Weve been told by Whirlpool service that since we have a repair warranty, we cannot get a replacement washer because we dont have a replacement warranty. Ive never heard something so ridiculous! Color us highly dissatisfied in TX!

The Whirlpool washing machine came with our apartment. It is a top loader, which I like. The only difficulty is that no matter what I clean the interior with, I cannot seem to get it clean. It gets very dingy, even with HE detergents.

We purchased a new Whirlpool Cabrio Platinum W10405142B washer and dryer just over 3 years ago. We decided to go back to the top load as we were having so many issues with odor from our front load. We purchased the set at a Sears store in Timmins Ontario and we’re quite confident that we were getting an excellent product. From day 1 we have had issues with having to rewash our clothes. We have lint and white streaks on the clothes as if we were using powdered detergent and they are all tangled. We have always used HE liquid and at one point I switched to soap nuts to get rid of using chemicals. We have now changed to pods and still have issues. When the washer is spinning it is deafening. You can hear it outside for goodness sakes. It sounds like it is about to take off and fly.The cycles are ridiculously long. For a quick cycle the other day and a very small load it took 72 minutes... how is that quick? When the wash is done my clothes are all tangled up and are stretching things out of shape. I am careful what goes in my washer and how large my load is. I know not to wash sheets or towels when I am not home as they will eventually be unbalanced and have Sat all day in the washer only to have another hour of washing when I get home. We are currently doing some work in our home and pulled out the washer. The floor has a rust circle from God knows what. I will attach a picture. The lid not longer closes. I have to hold it down until it locks and it still pops up a wee bit.I do not understand why I am responsible for purchasing a new set when the product I bought should have lasted and not caused damage to my clothes or my flooring. How do we as consumers make the manufacturers responsible for things like this. If nothing else the appliances should be removed from my home by the Company and I should be reimbursed for damages and the cost of a new set. I will continue to look for my receipt as I keep everything and I am unsure what is meant by order #.

I bought a brand new Whirlpool washer and dryer. The Whirlpool Cabrio washer does not clean my clothes no matter what size load you have. I have tried every combination possible to get my clothes clean and 95% of the time there are clothes that don’t even get wet let alone clean! I have only owned this washer since July 22, 2018 and am now willing to give it away - that’s how upset and displeased I am with it! If you read reviews, stay away from this model - not good!

Whirlpool Cabrio - This washer and dryer have been garbage since the beginning. It does not clean soiled clothes and the dryer (gas) has always taken forever to dry a load. I have always had GE prior to this. I will never purchase another Whirlpool product again. We even purchased the extended warranty and the repair guy was out yet again and said it is not repairable. Now we are without a washer for 5+ days and its going to be reviewed. Review? I want my money back. Theres a lemon law for cars, there should be one for these machines.

We purchased a Whirlpool side by side refrigerator from a local appliance store in December, 2018. We immediately noticed a loud humming noise coming from the refrigerator when the motor is running, which is a lot. We can hear it from our bedroom on the other side of the house. The store replaced the motor and the fan, but the constant irritating humming continues. The store called Whirlpool for advice, and were told that side by side refrigerators are louder. They also said that since it is working there is nothing they can do. We had a Kenmore side by side in the very same spot for over eight years. Never noticed when it was running. We will never buy another Whirlpool product again!

I have had my machines for years, and always buy Whirlpool. So far so good, had to replace my washer and dryer approx 11 years ago and still ok no problems yet. Wish I had the money to buy one of those bigger ones someday.

So I bought this $700.00 dishwasher. It has been several years since my dishwasher wasnt fixed, even though I called Whirlpool customer service several times.AGAIN, WHIRLPOOL HAS VERY POOR CUSTOMER SERVICE, INCLUDING DISRESPECTFUL, ARROGANT EMPLOYEES. The service was really slow. What, the materials took 4 months to get delivered? So today they leave a voicemail and they said that technicians were at my house at 12 noon WITHOUT even notifying me when they will get to my house. They basically just came to my house without asking me an question about the schedule and appointment. This wasnt first time. So I called, and the person was like Um, the technicians were at your house. Excuse me? She sighed and said tsk, tsk, tsk. This woman was SO DISRESPECTFUL. She tried to end up conversation by saying, ugh, the technicians will call you tomorrow morning and they will let you know okay?? Bye. and hung up the phone. I didnt have any chance to say something. Again, this is my bad experience. Never going to buy products in this company. Extremely poor customer service, with disrespectful employees. If you dont want to get bad experience, dont buy any products in this company.

I really like the microwave. It performs all the preset functions very well. I’m not that thrilled with the refrigerator and dishwasher though. I do live in an apartment and I’m sure they are cheaper models of these appliances.

Purchased on 7/9/18, was alerted of gas leak on 11/24/18, gas company had shut off gas to the unit. After finally getting through to their customer service in December, they scheduled an inspection with a local repair company they contract. It is now January 15, 2019 and I still have not had any resolve to this. Whirlpool is washing their hands of any responsibility, and doing nothing to help find a solution for a defective burned out piece in their oven, which the repair tech said he’s only seen in units over 10 years old. I do not feel confident or safe about this range. I bought this new from Best Buy, 4.5 months of having this in my home, after 1 oven use this happens.

When I bought this stove, I already had a glass top (Sears) which was satisfactory but I changed to get a convection oven, never had a problem cleaning the glass top. To me, Whirlpool was, and I emphasize WAS, a reputable manufacturer and the stove offered everything I needed. Not so, the glass top is a nightmare to clean; no amount of elbow grease works. It is like cooking on a mirror. Talked to everyone I contacted but, it seems, I am the faulty element in this problem: I DONT KNOW HOW TO CLEAN!!! YOU NEED A FIRST OF SOMETHING FROM TIME TO TIME AND THIS WAS A FIRST FOR ME.They told me the only solution they could offer was to buy their own cleaner. Why do they need to market their own cleaner? I did not buy a museum piece that needed to be treated with special care, I bought a stove to cook on. I want as many people as possible to know about that uncleanable glass top. Every time I need to cook, I cringe at the amount of time and effort I will have to spend to get it clean. I am not a novice, I have been doing housework for the past 60 years. Beware, it is a most frustrating situation to having paid top dollars and to be stuck with a product that brings such frustrations. By the way, it was bought at The Brick in Canada. They were not helpful either.

This company should be avoided at all costs. Purchased 2 Whirlpool dishwashers in 2018 and in less than 2 year the top dish rack glide rail front wheel broke off causing the rack to drop down and render the dishwasher unusable. Warranty was one year and I went online only to notice that the OEM factory replacement part(s) are now made out of stainless steel (or aluminum). I also noted that the parts were made prior to 2015 (date on the video and other vendor sites) Which is a good 2 years prior to my purchasing of this product. This means that they obviously knew there was an issue but continued to produce and sell them with known faulty parts well after they realized at least 2 plus years when you consider that they would have had to re-tool, redesign and send to production prior to the product release date.So it looks like they have continued to sell the product knowing fully well they were defective and did so just to sell replacement parts or to use up existing parts inventory. Either way this means this company has no scruples and does not stand behind their product. Another stain on the reputation of products made in China! Shame on you Whirlpool!

I bought the Whirlpool bottom mount freezer to find out there were problems with the drainage. I contacted whirlpool and they sent the parts to fix it but they did not send a repairman. I’m 80 years old and I’m not getting on the floor to fix this issue besides pulling it out to get behind it. The ice will buildup in the freezer so I have to empty the freezer and break up the ice. If I don’t break up the ice it will frost over. I will never buy another whirlpool refrigerator and I’ve been looking at replacing this one.

I purchased a Whirlpool Refrigerator in January 2014. When it was delivered it had a dent in the left side door (the door with the controls and ice-maker). I reported the problem to Whirlpool and they told me that they would send a new door and would have a third-party technician install it. About a month later, February 2014, the door arrived, after calling the technician; he came out and attempted to install the door. The door would not fit! Called Whirlpool and they told me that the refrigerators were produced one at a time and that they would have to manufacture a new door. They promised the new door sometime in May. In the meantime, I have a damaged unit and I need to store this huge box for months. The refrigerator works fine to keep the food cool and the ice and water features work well. The ice-maker is a bit noisy but it only operates occasionally.

My water heater was installed in 2007 (model BFG2J5040T3NOV). It has required 3 repairs in 4 years because part failures make the pilot light shut off. The gas controller was replaced in 2008. The manifold/burner assembly was replaced in 2010. This month (August 2011), I have replaced the thermocouple, which did not fix the problem. Now I am having to replace the gas controller again. The part is failing, but not completely inoperable, so occasionally when on the phone with customer support, the pilot light would stay lit. When this happened, the tech would act as if the problem was solved and tell me to call back if the pilot light went out again. The next day, the pilot light would go out again. Thus, I have spent several hours on the phone with customer support running the same tests and answering the same questions over and over again.

We bought a Whirlpool dishwasher (Ser# F21102027MOD, Model# WDF730PAYB2) after reading some of the reports that it was just as good as a Bosch. Wrong! We bought this washer March 17. On May 17, the selector switch and sub control broke down. We had bought this item at the HH Gregg store here, and also purchased a 5-year warranty which they said we cannot use because the dishwasher is only 2 months old. Is there a lemon law? And what makes this worse is that we called Whirlpool on May 18th. They could not get anyone out here until May 25th to look at it. As of this time, they still could not fix it because the two parts had to be ordered. Today is June 1st and the part is still not in? Makes me think, does this part always go down because its on back order? So you are fully warned, do not purchase a Whirlpool. If I can get some extra money, I am throwing it out and buy a Bosch because I dont think it will ever be fixed.

We ordered the Whirlpool 6.4 CuFt Electric Slide-in Range WEE745HOFS from Costco on 1/3/2017. It was delivered 2 weeks later. The FIRST time we turned on the oven the top heating element caught fire during the preheat and damaged the interior of the oven! The interior paint was completely burned off above the fire, exposing the raw metal. Costco called Whirlpool for us to ask for a replacement oven. Whirlpool refused. We called too. Whirlpool sent out a repairman who replaced the element and PAINTED the damage on the top of the interior.For weeks, every time we turned on the oven, the house filled with smokey paint fumes. I have a chronic lung disease (sarcoidosis) so the paint fumes were a serious problem. We stopped using the oven. Weve hardly used the oven since that time because we have a nice, large countertop oven. I turned on the Whirlpool oven again in January of 2018. The top element burned out AGAIN after less than a dozen uses! I was 2-3 days past the purchase date and again Costco tried to advocate for us but Whirlpool refused to help in any way.My next door neighbor purchased this exact oven two months before we did and she has had the SAME problems (and worse!) with NO help from Whirlpool! I have HATED this oven even though we mostly use the cooktop. A $1300 oven should NOT burn up an element in less than a dozen uses! The cooktop is very difficult to clean, scratches and stains easily. The trim and panel also scratch very easily. Yes, I did purchase the Whirlpool cleaning kit and follow all directions carefully. My next door neighbor says dont bother trying the Whirlpool Aqualift cleaning feature because it DOESNT WORK! She hates this oven too. By the way, ALL of my appliances are new Whirlpool appliances! So far the dishwasher is doing ok but the microwave is 4 months old and the door is not closing completely, so it has to be adjusted often or it clicks rather than cooking. VERY DISAPPOINTED IN WHIRLPOOL!

I bought the stackable Whirlpool Duet. Piece of garbage (model # WFW9150WW). From day one the washer never worked. Error lights/bells kept going on before the second spin cycle. First repair guy couldnt figure it out. And the manual says just unplug and plug the power cable back in. Sure--every time I use it? I called Whirlpool service and they said a new control board was needed without even seeing the machine, which tells me this is a manufacturing flaw. I waited 2 months for the board. When it came, the repair guy put it in and then the machine would not stop filling. So another switch and hose are being ordered. Whirlpool customer service is completely useless. And no one will even discuss replacement. Now Im stuck. $700 out on the first machine and $200 on the extended warranty, which will be useless because Im going to dump the machine. And additional $800 on another new machine which probably wont work either. Oh, yeah, and you have to use special soap, which Ive tried, and got down to using only 1/2 a teaspoon because the suds never cleared. Please tell all your customers never to buy Whirlpool!

I am excited that I found this site, putting it in Favorites! Using the advice from ConsumerReports, we purchased a Whirlpool Gold French door refrigerator model GI 6SDRXXY02. We were looking forward to the energy efficiency reported. I blamed the kids and my husband when the water started appearing on the floor by the refrigerator. After a while, I started investigating and I saw the sheets of ice that had formed in the bottom of the freezer. Several times, I removed the ice, only for it to form and start leaking on the floor weeks later. We discovered the drain was frozen and that during the defrost mode, water would freeze in the bottom, and once the ice was too high, the water would flow over the ice onto the floor. My husband has unloaded the freezer and defrosted the drain with a hair dryer several times. So sick of this!! We never received a recall notice and of course, the warranty is out. I wish we hadnt paid so much for this refrigerator. It would have been out by the curb months ago. We are in the middle of a kitchen remodel and getting new cabinets. I will have to dispose of this expensive refrigerator. UGH, money down the drain!! We wont buy a Whirlpool!!!

I bought the french door refrigerator Sept 2014. Recently the change filter light came on so I bought the filter. I read the instructions and then when I went to install it, the filter door would only open about 10%. I called Whirlpool and explained it was obviously a manufacturing error. They didnt care. Out of warranty. Everyone can make a mistake but when you wont own up to it and take care of it, that defines your character or lack of it. I think I will video the whole thing and put it on YouTube.