Two water heaters three yrs old that went kaput. Thankfully, they are under warranty. However, the tech that I called out said that his company doesnt work on Whirlpool because they are junky and they try to blame the tech if something doesnt work. I called to get new part, and of course now, I get to pay for labor. The lady on the phone actually suggested that I hire an electrician and replace a breaker instead of receiving parts for Whirlpool. Unbelievable. Needless to say, I echo all of the same concerns as the other posts. Im done with Whirlpool.

I bought Whirlpool front load washer at Sears in June 27, 2012... (serial W104408696A) (W10409178A-SP). I had 6 episodes within a 1-year time that my clothes got burn holes and the inside of the washer. I would find a handful of gray powder after doing my laundry. The first time it happened, I thought that I left something inside my clothes that resulted to it, but I did nothing to contribute to the event. The second time it happened, I thought Im putting the wrong setting, so I chose another setting to wash my clothes. In that span of 1 year it was on and off happening. I read different reviews on this washer, and I am not the only one whos had this problem. Finally in 2013, before my warranty would expire, I requested for Whirlpool to fix the problem. Right away the tech told me that the problem was the glass covering, so they replaced it. Now my washer would not drain. I believe that this product does not belong in the market. If they knew what the problem was, they should have recalled it. I kept the sample of that gray powder.

This is new and replaced an old model that was not doing the job. This new one seems to be ever so much better. The dishes are clean and I no longer have a white residue on the dishes and utensils. It is easy to load. I miss having a silverware separator for the holder because the silverware tends to be too close to each other. I always rinse things well before putting them into the machine because I usually run the machine about once a week. Overall, this is a good machine for the price I paid. I am loyal to Whirlpool and this one on sale was a very good value. Very pleased.

Whirlpool Cabrio Model Wtw8000BW - Purchased machine Jan. 2014. It does not wash my clothes clean. Clothes come out with dirty streaks all over them. The clothes I dry on a line smell dirty, like they werent rinsed properly. I have been cleaning the machine the first of every month per the instructions. I will never buy another HE washer again, this is my second one. Purchased a new one with an agitator.

I bought a Whirlpool 3.4 Cu Ft. Top Load Washer, Model: WTW4800XQ on Sunday. Today is Tuesday morning, but the machine broke last night. It lasted for about 5 loads and they were not big loads, unbalanced, and yes I had the right amount of soap. Whirlpool is saying that I washed something that was not machine washable. However, that is simply not true. I washed the bathroom rugs (which have been washed many times before) and they are saying the pump is clogged. If I had a washing machine 48 hours ago, do I really have to pay a service repairman to fix it? I will never buy any Whirlpool product again.

I filed a complaint late Oct. 4, 2011 about a problem I was having with one of my Whirlpool water heaters. Chris from Whirlpool emailed and phoned me twice within 12 hours! He was courteous and very helpful. He shipped the parts that I needed overnight. They came in this evening, I installed them and everything is working great! Thanks to Whirlpool and Chris, we now have hot water!

Purchased this machine in Jan 2012. From the start, dark clothes came out with white streaks on them. Thought I was doing something wrong - kept using machine. Then started noticing my whites coming out looking very dingy, light tan stains on them. Called Whirlpool and was told to use Affresh tablets to CLEAN my washer - why should you have to clean a washing machine?Several weeks ago noticed machine getting very loud during spin cycles - and I mean loud! Sounds like a jet engine taking off in my basement. Called repairman - he listened to my machine and said noise is the bearings, seal not fitting properly around bearings and the grease for bearings is slowly leaking out into my wash cycles. Explains the dingy whites and spots on darks. Said he just worked on a Cabrio with same issue - had to rebuild seal and bearings - about a $450 job. After reading all these reviews, decided not to attempt to fix this machine. Going to scrap it and start over. $900 for 3 yrs of an inadequate washing machine!! Whirlpool should be made accountable for this inadequate product to all of us consumers who threw away hard-earned money. Reading up on the Speed Queen agitator model. Lots of good reviews. Think I will go back to the old tried and true way of washing clothes.

This started Sept 27 2017 when the ordered online electric range 30 inch slide in oven Whirlpool brand was delivered. When using the oven, a noxious diesel smell filled my home, despite multiple attempts to burn in the unit as advised. 10 days later after still trying to burn it in fumes got worse. I called corp who then sent over a tech to look at it and the tech shared with me when he arrived that he was the wrong person since he cant smell due to an old injury! He admitted he smelled a chemical when it first went on but it went away for him but might have went away due to is impaired smelling ability. I called Corp back and they totally agreed something was wrong with it that could not be repaired and the unit should be picked up and I should be paid back that day it is picked up. They said in a few days which later turned in 2-3 weeks out and counting... I filed a complaint with the BBB due to the ongoing issues. Corp office said they would pick up unit and at that time hand deliver me my refund in full. At first the pick up was weeks out but after BBB was notified they came yesterday 10/18/17 and removed unit, but no check! I called Corp again this time asking why I did not get my money as they promised she said someone dropped the ball, and that someone should have told me that since they had to get someone non-local to get it that they will mail me the check in 14-21 days! She said I see in the notes. They told you they would hand deliver you your refund so they should have called you about the change.So here I sit... No oven in use since Sept 18 and no money back to buy one for weeks yet. I have never been told, despite my requests as to what the chemical was that I was burning off in my home and exposed my family to over 10 days which we had headaches and nausea from (despite windows opened and fans going at full blast). Only that it might have come from the manufacturer or process. This company isnt the only one who has had issues on occasion with a defect in this never-ending chemical smell but the lack of regard of my safety concerns and failure to stand up to what they offered to do (poorly handled response) is simply wrong and bad business. I have not dealt with Whirlpool regarding matters ever and have very little of their products in my home so unsure if this is unique or standard with them. I wont buy their products anymore because I am less than very dissatisfied with my experience. I may have been the only unlucky person having this kind of response from this company but felt the need to share.

I purchased an 80-gallon electric water heater in 2009 with a Lifetime warranty. When the unit failed in 2021, I was told that Whirlpool no longer manufactures an 80-gallon tank. I was provided an R/A# and was told that Lowes should honor it with a like-kind replacement unit. Lowes originally suggested I order an AO Smith Hybrid online, (at my expense), return my old tank, and they would reimburse my account. When I went back to confirm this offer, it was adjusted to a $200 credit (suggesting that was the value at the time of purchase). Later, Lowes again adjusted their offer to cover $650 toward a replacement 50-gallon tank with a 6-year warranty and 30-gallons less capacity. Other manufactures do produce 80-gallon tanks and Lowes does have AO Smith tanks available online only. I would have to pay the difference beyond the $650 offer.I purchased the original 80-gallon tank because I need the capacity and I assumed the Lifetime warranty would allow for an even trade if/when something went wrong. The proper solution would be for Whirlpool/Lowes to offer a replacement value for any comparable 80-gallon tank regardless of the manufacturer. Currently, similar tanks average $1300-1500. (Westinghouse w/ Lifetime warranty at Home Depot). Lowes should also be able to order the tank for in-store delivery as opposed to having me order online at my own expense. Meanwhile, the current tank is leaking and will soon be out of service...

We bought this Whirlpool washer dryer set last year and extended warranty. 7 weeks ago the washer stopped working. I have spent around 60 hours so far trying to get the washer fixed. Have talked to the repair shop as well customer care up and down the chain. 5 visits so far by technicians and still not fixed. Customer care people promise to call back w/update but never do. We were going to buy LG but bought this to give business to an American company. Now our patriotism is bearing fruit. Customer care blames AIG (service contractor) and Whirlpool say that they can’t manage AIG. At the end of our rope with constant trips to laundromats. Have no idea if it will ever be fixed. So frustrating to see the name of Whirlpool tarnished to this extent. Nobody seems to be in charge and everybody passes the buck. Whirlpool is a shameful example of a company that deserves to go out of business.

I like the double bottom french drawers but I don’t like that the top door hinge covers are plastic. Also I wish there was more height inside the refrigerator for tall bottles and pots. The wheels are great for moving.

I bought this Whirlpool America dishwasher because it was cheap. Even though Im Canadian, I like patriotism and I could get behind the American flag logo on the washer. Let me just say, if you like when food comes off your plates, and attaches to your cups, then this is the dishwasher for you. It is always a surprise when you open the door to discover which dishes have been cleaned, and which dishes have inherited the food particles from the now clean dishes. This appliance really helps you work on time management as you are required to wash all your dishes before you put them into the dishwasher. 0/10 would not recommend for anyone who wants clean dishes.

Purchased this dishwasher in January 2012, and it stopped working in May 2015. We replaced thermal fuse a year ago and just had to replace the control panel. It worked for 1 day and through 2 wash cycles, but during the 3rd wash cycle, it failed to drain and no power again, which is the same problem we had before. We opted to also replace the control board, just to be safe. Lol. What a piece of junk! Whirlpool is a pathetic excuse for a company, and, judging from others experiences with the customer service department, we will not bother contacting these ** since they clearly have no interest in providing any service at all to their customers. I have had many other lower end dishwasher models, and all of them worked well past the 5 - 10 year mark and never stopped working or required any service. I WILL NEVER PURCHASE ANOTHER APPLIANCE FROM WHIRLPOOL AND HAVE SPREAD THE WORD TO EVERYONE I KNOW. Good luck, Whirlpool. I do not expect they will be around in 10 years. Lol. Do not give your hard earned money to these idiots for the junk that they peddle, and please let your local appliance dealer know why you wish to purchase any other brand BUT Whirlpool. Consumers are not stupid, Whirlpool! You are ignorant for banking on that and should be shut down for your unfair business practices, not to mention misrepresentation of your despicable products.

Do NOT buy the Whirlpool Cabrio washer...it doesnt actually wash your clothes! Most clothing still half dry after the wash (didnt get any water on them) and they are still smelling sweat after the wash! Also doesnt clean basic stains that others washers clean. Even if you add water manually to the washer to soak your clothes, the clothes on top wont be agitated at all, hence the reason the clothes are still dirty after a wash. Poorly engineered washer... its a lemon as it doesnt do what it is supposed to do (wash clothes). Biggest scam ever from Whirlpool and shouldnt be allowed to be sold to consumers anymore!

Most dissatisfying experience with Whirlpool. In 2013 I bought a stackable Whirlpool washer and dryer. Everything worked well for two months, and then the washer started having problems. The washer memory board unit (MBU) needed to be replaced. This was done under warranty. One and half years later I started getting the error F07 which means an electrical problem. I called Whirlpool and they told me a technician would cost $85 for a service call. I delayed the call until today.The technician came, did a diagnostic and then advised me that I would need a new MBU. The cost plus labour amounts to almost the cost of a brand new washer. To add insult to injury, Whirlpool advised the service call would cost $89. (They upped the price since my last call.) You can imagine my shock when the technician told me that the $89 covers the first 15 minutes. I paid $133.34 for one half hour diagnostic testing and to be told I need a new MBU which is on back order for at least 6 months!!! My recommendation is - NEVER BUY any Whirlpool product ever.

Refrigerator making a non stop loud noise, model WRF560SFYH01 - Thought I was buying a reliable product with a good name. Should have read other customer concerns as it seems like the products last as long as the warranty. A few months after the warranty, my refrigerator started making a very loud noise. Repair person takes it apart as the diagnostics showed no error and his best guess was a thermistor as there was ice build up making contact with the fan. Replaced it and the total of the bill was $174.23 and this may not even be the problem. If it is the board not reading properly, very expensive.

Brand new dishwasher never worked. After getting the runaround from Bethel Park Home Depot. I was told I had to call Whirlpool. After being on hold 3 separate times for more than 12 minutes each time, they scheduled a repairman in a weeks time. He said the motor was bad and had to order. Wont be back out until after Christmas. I asked Whirlpool to replace this lemon. Customer service told me they never replace if they can fix. What if something else is wrong? They didnt care. Very rude. Told me manager would tell me the same thing. Never buy Whirlpool. Appliances are faulty and customer service rude. This has been a nightmare experience. Feeling very helpless at this point.

Wish I had done more homework before I purchased a Cabrio washer and dryer. The washer uses so little water that I sometimes find dry spots on clothing when I take it out. How can it possibly be clean if it doesnt even get entirely wet? I now pre-rinse all of my underwear before putting it in the machine. I know the instructions say not to put in wet clothing, but if it breaks sooner, Ill get to replace it sooner with a more traditional model. I always use the lowest spin speed - anything else makes my clothes hopelessly wrinkled. I like the large tub for washing blankets and comforters. Thats about the only advantage I can think of. The dryer sensor quite often goes off after about 2 minutes if I use any setting other than the delicate or timed features. Ive had the machines for 2 years and had the dryer repaired once under the extended warranty I purchased. Very disappointing purchase.

We purchased this machine new less than 6 months ago. We found that it is not cleaning our jeans. We cant even work cattle and get our jeans clean. I called Sears and Whirlpool and told them it does not clean our jeans. They said it was under warranty and that they would come out to see if it was working properly. Well they said it was and then sent us a bill for $77. They said Customer Instruct was not covered under warranty. I already read the instructions and I knew how to operate this machine. The technician said this is not the first time he has had this type of complaint. Anyway I am VERY dissatisfied with this washing machine and I want Sears and Whirlpool to take it back and give me a better machine. I want one that can get clothes clean. If you are satisfied with dirty clothes then I guess you will like this machine.

I had to re-arrange my kitchen and have my slider doors moved over a foot to accommodate this monstrosity. After about 2 years the icemaker and water dispenser died - had to shove a facecloth in it to keep it from making noise. The white color is very hard to keep clean. Overall, I would not recommend a Whirlpool brand refrigerator.

Whirlpool contacted me today about a review I posted on their website about the washing machine I purchased from one of their distributors. It was not to say they were sorry for the washing machine ruining our floor or our clothing. It was to say that they will not post my review because the model number is not the same as the one I purchased. Unfortunately for me my model was manufacture discontinued and although they look alike this new model is significantly different than the previous model it replaced (I will believe that when I see it). So they obviously knew there were problems with the earlier machine. I am outraged that whirlpool would stoop to such low business tactics to sell their garbage to people and then treat them like dirt.

I bought this dishwasher in Nov. 2018 to replace one that was barely working. I have enjoyed using it much more than my old one. Its very quiet and does a great job of cleaning dishes, pans and silverware. The only problem we had was installing it. The leveling screws do not hold their height adjustment when the dishwasher is pushed across the floor during installation because the leveling screw pad was changed from steel to plastic and the tapped hole for the leveling screw is too loose. The effect of this - whereas the steel pad would slide the plastic pad will grab, turn and move the leveling screw out of adjustment. Especially if its tapped hole is too loose. So we went to Home Depot and bought 4 5/16 nuts and used them as lock nuts on the 4 leveling screws. This cost 50 cents. Once we installed it everything worked perfectly. It does take longer to complete a cycle than my old one - 3 hours vs. 2 but it uses less water and does a great job of cleaning. You must use a drying agent with your dish soap or it wont get dry enough. Also, if you use the short 1 hour wash it wont have as much time to dry and some dishes wont be completely dry. I usually wait to do a full wash with the normal cycle - 3 hour.

New whirlpool washing machine 2016 - This washer is supposed to be smart, but it NEVER fills up with water! I always have to fill a bucket with water and throw it in the washing machine. My clothes do not come out smelling fresh and its not the detergent to blame, its the washer! Im so disappointed with this product. Whirlpool should stop making products.

I purchased my whirlpool washer on 01/24/2011 and I purchased a 5 yr extended warranty at the time of purchase. My washer broke down. I called the whirlpool co. After 5 mins getting through the phone prompts and another 30 mins on hold I finally spoke with a rep name Ashley who state that there was no account or record of my warranty. She connected me to another department where I spoke with Eva. I was advised that since the company that sold me the warranty was out of business whirlpool would set up an account for me if I faxed the information documenting my original purchase. I faxed the information, waited three days without a response. I called today went through the phone prompts and could not reach the reps I spoke with before. The reps today were not helpful and refused to even try to get me to the reps I spoke with before. I was advised that the previous reps provided inaccurate information.If an appliance comes with a one year warranty and a consumer purchases a 5 yr extended warranty should it be added to the 1 yr or is the first year included in the 5yrs? Wouldnt it only be a 4 yr extended warranty if that were the case? I am very disappointed in the lack of quality of my washer and misrepresentation that was communicated by whirlpool reps. At the very least they should answer the phone promptly and honor the commitment to repair products. This is the case number (**) I was provided the first time I called, but it is not recognized by the reps I spoke with the 2nd time. I was provided 866.368.6478 as a contact# and a fax#. I faxed my receipts to that number as instructed.

My son purchased a Whirlpool washer and dryer as a Christmas gift on 12-24-10 from Sears. It didnt wash the clothes properly and I would have to rewash them. Also, it would not spin the cloths properly and the top would take forever to unlock. Then in July, I called for repair because the water would not spin out at all. It took at least two weeks for them to come out. Another two weeks to get the part they ordered then to find out that they also needed another part that was not diagnosed in the first place. After another three weeks had gone by and having to go to the laundry to wash our clothes several times, it was finally fixed. I continued to have problems with the clothes not getting cleaned. How can this possibly be an energy efficient product when you have to do the load twice? I am so grateful to my son for the gift but am so dissatisfied with the product. I rate this product 1 out of 5 stars.

Purchased Refrigerator (WhirlPool Refrigerator WRX988SIBM03) 16 months ago and noticed the drawer with glass that house the drawers had a crack on the right side. Couldnt believe it was cracked after such little use with just two adults living in the home. Removed it and noticed this was such shoddy design. There is a heavy metal bar in the back with a piece of flimsy plastic that attaches to the heavy metal bar with only a screw attaching the plastic to the metal.I made attempt to glue it since it was only cracked but then the plastic just started crumbling into pieces like a broken cookie. Truly there is something wrong with the quality of the product as well as the design of having this heavy metal bar attached to this flimsy plastic. The quality of this part only leads me to believe what is next with this refrigerator. I am sure there is more to come.I contacted Whirlpool to see if they would replace but of course this is at my cost. Ive had inner parts of refrigerators break over years of use and they get old and busted up over time but this is a new refrigerator and once I inspected the part, I was disappointed with myself for not removing these inner parts and inspecting prior to purchasing. I would have picked up on the poor quality right away. Taken by the outside of this unit and its beauty, and not truly looking at whether or not the shelf can hold a couple gallons of milk. I am here to tell you there is no way this would have withstood the test of time with only a gallon of milk sitting on this unit. Poor design, poor quality and metal attached to raw plastic as it is a disaster.

The French door fridge with the freezer drawers on the bottom are very flexible and easy to access. It goes downhill from there. The ice maker takes 4 days to fill up the bin with no use. The unit does not defrost and freezes up every six weeks requiring a manual defrost. Three mods have been made under the service contract and performance has not improved. PC boards have been replaced and at least one thermistor. My understanding is this is a single compressor unit with piping, relays and valves to port refrigerant to two different evaporators as needed. Unfortunately it simply does not properly balance/defrost and the freezer door freezes up. It certainly is not compatible with a high humidity environment. We will never buy another cooling design like this, but sure like the French Door layout. Glad we have a service contract.

We purchased a new Whirlpool water heater April 2013 at Lowes and every 3-4 months the pilot would go out. My husband would simply re-light the heater, I guess he didnt think it was a big deal. However, in September 2014 the water heaters pilot went out and would not re-light, so I contacted Whirlpool about the warranty. It took 4 telephone calls (two of which involved a plumber, per Whirlpools request), and several days of cold showers for an authorization code to purchase a $8 part (thermo coupler). The hassles that Whirlpool put me through, no one should have to endure. Who ever heard of a technician telling you that they have to talk to the plumber, when you call them to explain a problem with your water heater, such as, the pilot will not stay lit and the plumber said it is the coupler (I couldnt remember the whole name of the part, but surely they should have understood what was wrong). Secondly, providing a plumber (unless youre married to one) to converse with them involves more money. Now I have a plumber at my house so I call Whirlpool and this technician insists that the plumber perform a test on thermo coupler to make sure that it was faulty before she gave the authorization for a new one. Yet again, when I called to Whirlpool with the plumber, while I was voicing my problems in resolving the issue of my water heater with this technician, and she just hung-up on me. So as not to be defeated and having already invested in the expense of the plumber, I called Whirlpool again and requested a manager. The technician asked if she could help and I informed her of my previous encounters. She apologized and took my information to have a manager to call me later; however, she did give me the authorization code for the thermo coupler without delay. When I went to purchase the part, I didnt have the old part (as trade; the plumber hadnt removed it), so I paid for it out-of pocket, to return the old part later.

I bought the Whirlpool gas water heater less than 1 year ago from Home Depot. It does not work. The pilot light will not spark to ignite the gas. Customer service is never available when you call, you get a message machine. Going forward, I will never buy a Whirlpool product and I will recommend friends and family to boycott Whirlpool. The 6-year warranty is worthless. You cant rely on the warranty. You cant rely on the water heater. You cant rely on Whirlpool to stand behind their product. The water heater is junk.

I purchased a Whirlpool Cabrio washing machine in October of 2016. This has to be the worst purchase ever. I agree with most of all complaints I have read. I am using more water, electricity and time to get one load half clean. How can this be efficient? The only problem I dont have is the noise; very quiet as if it goes to sleep. Seems to me the company has misrepresented this machine in its claim of being high efficient, washing (cleaning) machine. I too say Do Not Buy this Machine!

In remodeling a house, we got all Whirlpool appliances for the kitchen, right when the lockdown started our freezer went out, 8 visits later from a local repair person, Whirpool will not honor the warranty and get us a new fridge!!! They just want the repair guy to keep replacing all the parts he has already replaced, the repair guy is beyond frustrated with Whirlpool and their crap!!! Never again, totally lost a customer here.

We bought a Whirlpool French Door refrigerator in July of 2018 and it has gone out twice (quit cooling and has completely frozen over). The first time it went out at 6 months and the second was two days after the factory warranty expired (the warranty for the Whirlpool repair company lasted only 90 days for parts and labor which is useless). I’ve called the company to come take a look and it will cost over $100 just to have someone come out since we are outside the factory warranty window by four whole days. I was basically told there is nothing they will do even though the same problem keeps happening. This refrigerator was brand new and didn’t even make it six months.Now we will need to either pay hundreds of dollars for repairs (knowing that the issue will likely happen again) or buy a new refrigerator. Even though we have barely had this appliance a year. I will never, ever buy Whirlpool products ever again. I also posted my negative rev on their official website and it never got published. They only show their 4-5 star reviews (all of which say the customer has been incentivized in some way). This is a misleading and sneaky process.

We bought this Whirlpool he washer two months ago, and it is the most aggravatingly frustrating washer weve ever had the displeasure to use. There are times when it washes just fine, but I always have to put the mode on deep water wash because the normal mode uses very little water (like its supposed to) but it doesnt clean the clothes. However, most of the time it doesnt wash at all. All the lights will turn off and youll hear this sound and itll drain the water without having been in the wash cycle. Worthless piece of equipment! I prefer the old washer where I have more control. Whirlpool used to be such a good brand, What Is Happening? The new design for their washing machine nowadays generates a lot of complaints, and with good reason (because they suck).

Whirlpool Cabrio drain problem - I never had a washing machine that lets so much through to the drain pump. I replaced pump three times already. First of all, if you put anything with buttons in this machine, you can kiss it goodbye. This machine destroys clothes then lets buttons and coins and whatever through to destroy the fins on the discharge pump. When is the BBB going to do something about this consumer ripoff?

My company purchased a lot of products in Whirlpool company. We thought the product is good, until the dryer machine didnt work all of a sudden. We call a customer service. After a week the maintenance came in our unit to check the dryer but he said that they need to purchase the other part of the dryer. That was happened last july. Were keep calling the customer service. We cant even count how many times we call them. But unfortunately even them they cant give us an exact date when they can fix the dryer machine. SLOW RESPONSE FROM WHIRLPOOL COMPANY!!! Shame on you guys.

After 16 months the Whirlpool refrigerator Model number: #WRT311SZDW00 goes out. While trying to use extended warranty Whirlpool states it will be 4 to 6 week before a technician can come out. YES- Weeks not days. Now Whirlpool states they are unable to find a technician in my area and in order to get it fixed I will need to hire the tech and seek reimbursement from them for the repair. However prior to the repair they will need to approve the repair. In the mean time I am renting a refrigerator at my cost. They lost a customer for life!!! Question- What is the purpose of the warranty? Model number: #WRT311SZDW00

I bought Whirlpool gas water heater on July 2009. It keeps going out. It is not working. I found out you cant even get parts for fixing it. The dealers told me its junk. I was told to buy a new one. Then, I found out its been in class action lawsuit. How did I get to buy it after it was recalled? I dont know what to do.

The control knob broke off the washer when it was only two years old. I contacted Whirlpool by email about what happened with the dryer. The control panel is held tight to the dryer now with duct tape and the knob is held on also with duct tape. The knob doesnt work. It is stuck on timed dry so I can at least use it and adjust the time. I cannot use any other setting. It would cost about the amount of the dryer to have it repaired. The customer representative informed me that sometimes things dont last. Im glad for his profound wisdom, but Im stuck with a dryer held together with duct tape. I was offered an extended warranty, but the cost of repair will be nearly the amount of a new dryer. I will seek a different brand in the future.

I purchased Whirlpool gas range with AquaLift Self Cleaning Tech exactly a year ago. DOES NOT WORK!!! The only Self that cleans will be you on your hands and knees. Still dont know what to use. Manual says do not use oven cleaner or abrasive or you void the warranty. Ok Whirlpool any suggestions? Soap and mild detergent not cutting it. You would think with all the customers complaining about this feature the bright engineers that designed this would come up with a solution.

We purchased a new Whirlpool Cabrio washer, model #WTW6340WW0, and dryer unit 2 1/2 years ago. We did our research online; Consumer Reports got great reviews everywhere. We went to Lowes and was told that this set (washer/dryer) was the top of the line in top load washers, so we purchased it. Now 2 1/2 years later, our washer is out of service, bad power board is the suspect and maybe the pump. I have heard that there may be a class action lawsuit coming down the pipe against Whirlpool and would like to know more info if it is. We paid nearly $1,000.00 for the washer and like other complaints, we were led to believe that we would get 10-14 years service out of the unit. But that did not happen. I think Whirlpool, Consumer Reports and Lowes should all be held accountable for misrepresentation. I can assure you that all of their executives received attractive bonuses for misleading the consumer. I would not recommend Whirlpool to anyone, Consumer Reports nor Lowes.

The pilot of my Whirlpool hot water heater (model FG1H5040T3NOV) suddenly went out and I called in a plumber to check it out. He managed to restart the pilot and we had hot water again, but it went out again within 12 hours. He mentioned that I would most likely need a part called a thermo coupling and I should start looking for it. Well, I found this site and read one of the positive reviews that provided the WP toll free number, so I called. Talk about great customer service! Ben was amazing – he took down all my info and was very helpful. Even though the warranty expired years ago, he overnighted me the replacement parts I needed at no charge. And there’s no charge for shipping either! My plumber is completely anti-Whirlpool HWHs and now he will change his mind when I tell him how efficient they are. I also hope he doesnt charge me a bundle to install the replacement part.

Not completely happy with my purchase of the Whirlpool Gold Series refrigerator I just paid off this month. Have had the refrigerator for one year. To be as large as it is, it really doesnt seem to be able to hold that much food. The refrigerator is on the top and the freezer is on the bottom. We began having issues with the ice in the ice maker becoming frozen together and forming clumps of ice. The ice felt damp to the touch rather than feeling completely frozen. We called the manufacturer and they said to be sure the vents in the freezer section were not blocked by food. So you have to be sure to load the freezer so that food doesnt block the vents. Additionally, when filling your glass with ice from the door, unless you are EXTREMELY careful, all of the ice will not go into the glass but spill out onto the floor. Weve had the refrigerator for one year and I still have ice coming out that doesnt make it into the glass. It is not user friendly at all. One last thing - the refrigerator has double doors and to get to the section of the middle pull out drawer, you have to open both of the double doors, letting out a lot of the cold air. For the expense of this particular refrigerator I would not recommend purchasing it. My last refrigerator was a Whirlpool as well. It lasted 17 years and I was very happy with it. This Gold Series was supposed to be a step up, but I feel it was a step down.

The only model number I can find is W10484489A.... Do NOT buy this machine. It is pathetic!! This machine cannot handle more than 2 bath towels at a time!! It will just keep trying to spin, yet NOT spinning, then when you stop it, there is no choice to just spin again, you have to rinse and spin!! Unbelievable.... takes a whole evening to do one load of towels!!! (actually a whole evening to do 2 towels) I hate it!!! Not to mention, whatever they designed between the tub and the door, a rubber whatever it is, is nothing but a catch for disgusting bacteria and slime. Considering the amount of wash I DONT DO, this is unacceptable, even though I have bought and used the new washing machine washing stuff!!! Honestly.... had a Maytag Neptune before this machine..... that is the way to go folks, pay a little more, but way more satisfied. Cleaned like a gem, unlike this whirlpool, cleaning is at best mediocre!! Unfortunately, I broke it, asking it to wash huge 120 in round table cloths for my business, and heavy chair covers..... Had I have know.... cant even wash 2 towels in this new Whirlpool machine!! It is heading to the curb with all its disgusting places you have to clean, I will pay someone to take it away, seriously cost me a ton of money in re-spinning (or yeah, and re- rinsing, cause you cant just spin something), would have been better to fix my MAYTAG!!! I hate Whirlpool!! Do not buy one!!

Exterior metal reaches temperatures that cause minor burns on an adult finger and could be potentially more dangerous for a child. The self-clean feature has crashed the oven on two out of three uses of this function and overheats handle.

Even with the hottest water on the most heavy duty setting, regular dinner plates are not cleaned. The flatware holders that are set in the door (instead of free-standing in a rack) do not have adequate holes in the holders and are too far away from the limited jets to get adequate soap and water to cleanse the flatware. Even after rinsing all scraps off the plates and flatware, we find bits of food, gravy, or smudges on the plates and flatware - since its first usage. The manufacturer had the audacity to claim that was normal. Settings include delayed starting, heavy duty versus normal washing, and different types of drying. The heavy duty washing is definitely poor quality, and there seems to be no difference between any of the drying settings. The delayed start is nice. The physical layout of the prongs on the racks and the folding racks do not allow easy fit for most sizes of pots plus plates on the same bottom rack. I cannot put a 1 gallon pot level on the same rack as dinner plates. I must put it beside salad plates. Only small sauce pans fit neatly or cleanly beside dinner plates. Yet the external dimensions of this dishwasher are the same as the competitors standard size. Looks neat and is easy to clean. Also, the exterior does not show scratches. Actually, I cannot see where the exterior has any scratches. The service people were very little help. The Warranty said that after five (5) service calls the unit would be replaced. We made six (6) service calls, but we were told that we did NOT have six because if you called again within 90 days of a call, that was considered the same service call. That requires 450 days minimum to have five (5) qualified service calls, but that warranty was good for only 365 days!

Whirl Pool Duet Wash WFW9400SW - I had this washer for 5-1/2 years. I use it about 3 times a month. Warranty ran out this last February. Machine stopped working. Called tech and he came and said I need a new console and power board. Two weeks later I get told they dont make it anymore and sorry about your luck. I used this washer under 200 times in 5 and half years. Whirlpool offered nothing and I will never buy a Whirlpool product again.

The heater was bought in March of this yr, 2013! Already, it quit working! Error message... we got the replacement part after much hassle! It was replaced and still doesnt work! Its going on day 11! I am furious! The unit needs to be replaced and I get, Well, you have to pay for labor, etc. You have got to be kidding me! It has been in my house for 3 months! I will call the media, our local guy who investigates, if this is not replaced asap! I already know I will never buy anything Whirlpool and will tell everyone on my media not to either!

This series is a complete dud. We purchased a home in 2015 that had a Whirlpool Gold Series refrigerator. The home was built in 2013 and appliances were brand new. The majority of our neighbors, whose homes also contained this refrigerator, have had to repair or replace this model. None of the homes in my neighborhood are older than 4 years. We will not be purchasing anything Whirlpool associated in the future.

Bought a Whirlpool refrigerator from Best Buy a yr 1/2 ago. Went wrong from delivery and never stopped! There isnt enough room here to specify so Ill try to synopsis this. They screwed up delivery date and then time. Fridge was unbalanced, doors wouldnt close delivery guys didnt know what to do. Tried to fix it and then call their office and were put on hold for over 30 mins. And the Rep was unhelpful and rude to me and then the delivery guys finally got door shut on freezer but Ice maker wouldnt work so they said they would have to have someone Whirlpool to fix it after them talking and being on hold again with their Rep. They were upset and late and felt sorry for me and told me Confidentially That this was not uncommon and they would do what they could to help me.It took many calls, people and conversations (subsequently I found dents, drawers cracked, cracks in back wall) for them to get someone here. When they did the guy was rude and acted like a pre-programmed robot. He said, Show me whats wrong and I did. He stood there and just stared at me and said, I dont see anything wrong. I was shocked! I said, You mean thats supposed to shower the kitchen with crushed ice, etc? He said YES! I said, Ok, please leave my home. I will contact Whirlpool and Best Buy Again. I did and it went on and on and on and to this day theyve done nothing. I have copious notes, dates, names etc. I have also heard many other complaints about both companies and will never do business with either again and will tell anyone and everyone I meet.

You have to take into account that this microwave doesn’t heat up as others I’ve had so even if the instructions call for something to be cooked for 5 minutes, you have to add at least 2 minutes more. If not it would be undercooked.

I bought a Whirlpool wdf760sadmo. It was Oct 2014. It broke 31 days later. Lowes said they would not take it back. Called Whirlpool, they sent a repairman out a week later. They ordered parts and came back two weeks later. The parts were not the correct ones. Ordered more parts. This time back in a week. Ok about three weeks have gone by with a broken dishwasher sitting at my house. Got it fixed. A month later a different problem. Call Whirlpool, wait, on hold for about 20 or 30 minutes. They sent a repairman out who ordered more parts which will be in in two weeks. Meanwhile I am without a dishwasher again. I have had to take a day off work each time they have came to repair it. I have spent way too much time on this thing. I wont be buying another Whirlpool.

We purchased a Whirlpool Duet Sport Front-Loading washing machine December 5, 2006. Approximately six months later, the machine would not come on! Service determined the motherboard was faulty. Since it was under warranty, they replaced it. We continued to have the same issue with turning the machine on. The technician instructed us to hold the start button down for a minute or unplug the machine to reset it. The problem persisted. Now, we are told it needs yet another motherboard. Cost - $500! We paid about $650 for the machine! (The manufacturer only offers a one year warranty on the motherboard) What incentive do I have to purchase this part? After all, Whirlpool only warranties it for a year! That in itself, tells me they cant guarantee the quality of their product.

Terrible! I bought the washer in December of 2010. We began finding holes in clothes in March of 2011. We found that we had a small crack in our dryer. After trying to fix it ourselves, the crack came back. So, we replaced the dryer. After we replaced the dryer, we began to find more holes in our clothes. It was not the dryer causing the holes, but our duet Whirlpool washer. We had several drain error instances as well. We have had the service repair man out several times for the drain error problem. Ranging from a Mardi Gras bead in the drain pump, to several baby socks to a large adult tube sock. Id say its been at least 7 times.We had finally had enough of our clothes, which I would estimate to be at least $500 worth of clothing, the service repair man said he had never seen anything like it. That was in November of 2011. They said they would replace the tub and drum system but it would take several weeks to get the part in, which took us past our warranty. After numerous complaints, Whirlpool offered the best they could do, that was to extend our warranty (6 additional months). The first drum was broken upon delivery, so another would have to be ordered. There goes another week. Finally it came in. We were all but assured the problem would be fixed.Two days later, same drain error code! 3 more socks caught in the drain pump! Took the socks out myself after watching them do it so I didnt have to call them out again and pay the fee. Next day, there were more holes in clothes! Called and and they said they cant get a service guy out for at least a week! That was all during the Christmas and New Years holidays! January 9th, the service repair man came and said, Yep, its the same problem. We need to replace the tub and drum again. The part would be guaranteed to be in by Friday, January 13th!Guess what? Today I got a call, the parts were on back-order and it wont be until January 24th until they can become available. Seriously? Seriously?! I have a family of 6. Me, my wife, a 8 year old girl, a 7 year old girl, a 5 year old boy and an 18 month old girl. The piles upon piles of laundry are limitless waiting for empty promises.In the meantime, we have had to wash essential clothes (school clothes, socks, underwear, etc.) at laundromats, and friends and other family members houses. Whirlpool doesnt give a care about any of our problems. I come from a huge family, as does my wife. Together, we probably have 100 family members. I will crusade against Whirlpool for any and all appliances if this matter is not fixed and their customer service is not better!

We purchased a new Whirlpool washer in March 2010. Yesterday, 2/19/12, the washer stopped working. We called a repairman who checked the machine and told us the motor needs to be replaced. We called Whirlpool today, 2/20/12, and were told by their customer service department that since we did not have an extended warranty. We told them that we believe the motor should last more than 2 years. Their response was that if the motor lasted more than a year that was all they cared about. The only thing they would do is replace the motor if we gave them $299.00. I think it is very clear that Whirlpool knows it makes inferior products as they fail to stand behind what they make. I will never buy another Whirlpool product and would advise anyone who is looking for a washer to buy something other than Whirlpool.

Four year old Whirlpool Refrigerator/Freezer Model W10771736A. Ice maker broke right after the warranty ended. No refrigerator or certified whirlpool repairman was able to fix the problem. Our microwave is cracked on the side, and it is only four years old.

We purchased 3 Whirlpool Gold appliances, fridge, range and over-the-range microwave in 4/2011. Since that time, the fridge needed repair, the microwave door had to be replaced and the range had to be repaired. Now the heating element on the microwave went and Whirlpool will not fix the problem. We purchased the extended warranty through Whirlpool and they are saying it is not worth fixing. We paid $470.00 plus tax and install and now all they are giving us is $348.00. Since we have had repeated problems with these appliances, why not just fix the problem or replace the microwave??? What Whirlpool customer service told me was that would be options for us if we did not purchase their extended warranty. Tell me, is that fair? The cost to repair the microwave was $388.00 and they are giving us $348.00 - do you not think for the $40.00 difference, it would be worth to spend it to keep us happy. We will never purchase another Whirlpool product again and will tell everyone we know not to buy their products.

I bought my Whirlpool dishwasher, model #WDF560SAFMO in Nov 2016 with a 2 year extended warranty. In Jan. 2021 it quit working, was told by repairman that the dishwasher needed a new pump. Of course, it is no longer under warranty. To replace the pump will cost almost as much as a new dishwasher.

On 11-29-2014 we were washing our laundry and our whirlpool washing machine started making a really loud noise so I went to investigate the problem. I open the bottom part of the washer to find out that the whole cement block to balance the drum was on the floor of the washer so I called the 1800 number on the machine and no one at whirlpool corporation wanted to even help. No one said sorry. No one said Let me see if I can help. No one. Every one I talked to they cant help at all. No one apologized once about the poor product that whirlpool sells and the defect that their products has. My washer is one year and one month old. So I can say truly with confidence that whirlpool product are the worst in the world plus their customer service even more. It is very sad after we paid all kind of money for our washer now I have to buy another one after one year and one month. Very bad customer service.

I bought my 50 gallon gas water heater in December 2015. When kicks on it rumbling. I called warranty and they said We will send tech out but I will have pay the labor. Why do I want pay for a tech if the quality issue is the water heater. Need pay $180 for person come out say its defective. No sense to me. Then when they tell me need new water heater pay them for install. You can check my accounts I used to shop Lowes and will no longer do it because of this service.

My Whirlpool Cabrio Washer is only 4 years old. I have had balancing & spin issues since day one. Thought it was just me. Constantly had to drain and spin after rebalancing. Now 10 days ago it cost me $250 to have it fixed. The aqcuator (?) Went. It wouldnt spin out. Now 10 days later it stops again. The appliance guy reads code. F7E7. He tells me the bearings are no good. Will cost another $400 and they need some special tool to fix it. IM DONE. My last set was 15 years old. The price is ridiculous and quality not worth what this triple capacity set cost.

We have had this Refrigerator for 3 years in December of 2016. To date, we have had to call a repairman (in February 2016) to replace a circuit board on the back of the refrigerator. That took 4 days, as the company sent the repairman the wrong parts. After that $300 repair, which we got at a discount because, the repairman felt bad that the company actually sent the wrong part. Since then we have taken it apart ourselves for several reasons: The freezer compartment filled up with a layer of ice and started to melt all over the floor, shutting the refrigerator off, (which then forced us to borrow coolers to store the food) until it could be repaired. The drain tube was completely blocked and in order to fix this problem, the tube had to be taken out and modified, according to the Internet videos we then watched. In order to make all of these repairs, the door, the shelves and baskets have to be removed, which is definitely not an easy thing to do at all.There are so many hidden screws and tabs that must be manipulated with tools and by hand to remove the doors, shelves and trays just to get where you need to be in order to make these repairs. With each repair, the ice maker and water dispenser started having problems, because, each time the refrigerator has to be shut down, it takes hours for it to re-set itself. Luckily my husband had the tools necessary, with videos on the Internet to assist us. However, once the first problem started, it was a snowball effect, literally. ALL of these problems have been identified by the manufacturer, however, nothing has been done. VERY POOR DESIGN!

Easter is in five days. Our dishwasher purchased in December 2014 is not working. It has been broken since December 2015. Repairmen have been here THREE times. We were told that our warranty only covers parts and repair. Our dishwasher does not wash dishes. We went for a more expensive model and it didnt last a year. Whirlpool, remember your commercial?

This microwave is one of the best Ive ever used. Ive had several brands from generic on up and this one takes the cake. Its very reliable. It works excellent and heats up fast. Ive had no problems with it working to full capacity or any fear of it breaking down. Its pricey but well worth the cost if you want worry-free warming and cooking.

It is a double oven. Temp varies too much. The oven is very inconsistent. Cooking Thanksgiving the temperature would not stay even. It took much longer than intended. It was quite frustrating. I would not recommend the Whirlpool double oven.

Purchased a Whirpool Cabrio washer. We bought this on sale at a Lowes and paid half the original price. Get it delivered and set up no issues. After about a week of washing clothes, there is a God awful smell coming from the washer because the water does not drain completely! I have used refresh washer cleaner to try and get it to go away. Most of the time there is no smell, but about once every other week, the smell is so bad it permeates through my home and makes it smell of rotten garbage. I do not recommend this washer. The cycle times jump around from the original time it tells you and the smell is just so bad. The little tray where you put liquid detergent doesnt even have a way to drain the detergent into the laundry properly and after every wash I have to dump the tray out because it stays filled with water where the water comes in and causes the detergent to rise out of the tiny hole on top. You might as well just add the detergent directly onto your clothes. I use an excellent brand of detergent that has top reviews and my clothes still dont come out smelling good from this washer. I have tried other detergents too to make sure it wasnt that one. I wish my hubby and I wouldve never paid for this thing and gone with a different one.

Whirlpool Washing Machine Model WTW4950XW0 - This washing machine was purchased as a gift by my father. We have owned this machine for about 2 years. I am very disappointed with the quality of this machine. I have 3 children and several pets. I use my machine a lot and need a quality item that will last. This machine is not that item. Within a few months, the machine was off balance and bolts had to be tightened. We have had problems with the belt, bolts coming loose and the machine not draining.More recently, the machine has become very loud... For approximately the last 6 months. My husband has taken the machine apart and looked for anything to be wrong with it and has found nothing. Now the machine is not running. I will turn it on and it fills with water and then stops. I will clear it out and restart it and it does the same thing. Another issue has been with spinning and draining. The clothes are soaking wet even after the drain/spin cycle.I have researched what could possibly be wrong with this machine and have found a vast number of items that could need replaced. With the money I have already put into fixing this machine in the past and the amount it will cost to fix it this time, I believe I will be further ahead if I buy a new machine made by a different company. I will not be buying a Whirlpool product again.

I purchased a new park model house with Whirlpool appliances. The fridge door is crooked in 2 directions. It is only adjustable in 1 directions. Top to bottom. After 5 months of trying to deal with whirlpool and being told my warranty is void because of adjusting the door according to their manual. They also tell me that warranty will not cover factory flaws which the crooked door obviously is. Whirlpool will never darken my door again except on the way out. Whirlpool sucks!

Whirlpool Washing Machine WTW4800XQ4 - This is an expensive piece of garbage. My clothes come out with lint still on them. They do not smell clean and in fact, I wonder if they even are. My blankets come out heavy and soaking wet, so much so that I have to repeat a rinse and drain cycle before I can place into the dryer. The machine is always off balance and its so loud that my almost deaf grandmother who cant hear a thing wants to know what that noise is when shes halfway across the house each time Im doing laundry. Ive called Whirlpool and they have sent a tech out who insisted it was I who did not know how to load a washer and that was causing all of the problems. I found this interesting since I am 37 and never encountered difficulty with a washing machine before. Our visit concluded when he insisted it was user error and went on his way. The next day, the washer was not even cycling, and I phoned whirlpool back. This time, there was a computer problem and there was no arguing about it. The technician came back out reset the internal computer. The machine seemed to run more quietly for about a week, but went right back to its old loud self. The only improvement Ive noted since then is it does not move across the floor now while washing. I wish I never bought this thing and would certainly never recommend it.

I bought my first Cabrio set in 2008 to replace Maytags that lasted forever but looked their age on the outside. No problem with cleaning and drying, just wanted something new. What a mistake! I looked in Consumer Report Guide to pick and found the Cabrio set. Had problems after the first 4 months - UL uneven load codes flashing up, and had to replace suspensions and bearings, boards, etc. Unfortunately within that 4 months I bought another Cabrio set to put in my vacation home. Started with the same issues and really hard to get a service technician to come out because of where we were located. Customer service with Whirlpool sucks as well as Sears service. It is AMAZING to me that Whirlpool will NOT stand behind this product. I am writing this as I see an F1 code flashing on my washer here at my second home. I have a load of towels in it and house guests arriving in the morning! I will be trashing this washer and dryer and finding something old school and reliable. I want no bells and whistles, just clean and dry clothes. Whirlpool, you should be ashamed.

My stove is great. The only thing I would change is one more big eye. Having two big eyes would really help. I also love the oven although I have to pay attention because it heats on the hot side. A cake will be done in 18 min instead of 20 or 25.

Whirlpool side by side model WR5571CIDM. Unit rattles EVERY time refrigerator is opened or closed + plus every hour or so spontaneously. Rattle seems to come from the water filter area. Whirlpool serviceman says its normal for this model and calls to Whirlpool customer service say just live with it. Hard to believe Whirlpool considers this acceptable performance in a new model.

I waited years to buy this machine. I hate it!!! I agree with the other bad reviews. It destroys clothes. There is barely enough water in it to cover the bottom of the machine much less the laundry. Even deep water is a joke. It does not clean. I put it on the hottest water temp and I can put my hand in there and it is barely warm (it is not my hot water heater). My lightweight comforters come out all tacky and grungy in the middle. The softener dispenser (I use vinegar) dumps in the laundry (no it is not over full) (no I do not slam it shut). I can not let anything soak because the machine will drain after a few minutes and all my detergent, scent crystals etc. are all wasted. I feel like I have to take a survey and complete a questionnaire every time I do laundry. Can someone tell me how to put a comforter in there and leave that little middle eye open? They say the water saver is government regulated? Yup I need the government to do my laundry... I believe in saving water. I have a water saver toilet, shower, faucets. However I can not clean dirty jeans in a gallon of water. My clothes do not even get wet. How does whirlpool get away with advertising this machine can do king size comforter? The gentle cycle will tear apart anything I might put in there because there is no water and that blooming thing just twist and turns so it tears anything delicate. This is the 21st century. I think I should not have to babysit my washing machine. Why should I have to readjust everything in hopes it might be almost clean??? Place this here and that there, wipe the lint out before doing dark laundry. This machine belongs in the dark ages. It is so complicated yet it achieves nothing. A big rip off. I so tired of crying over this purchase. I hate this machine!!!

I have bought and used other dishwashers (different brands). They lacked quality, quiet operation and efficiently and effectively cleaning dishes, pots and silverware! My Whirlpool dishwasher is far better than all of them. It cleans and makes my dishes sparkle. I would not buy anything but Whirlpool in the future.

HORRIBLE! I purchased a Convection Oven Microwave in Oct. 2010 and 3 months later, the microwave stopped heating! I called customer service and they replaced the magnetron and two other parts. Two months later, the appliance broke again with the same problem. They serviced it again. Today, it was broken again and the service technician stated that its the magnetron again. I called to get it replaced and they said Whirlpool doesnt replace appliances, they just keep servicing it. **! How can they get away with this!

We bought a Whirlpool 2 years ago. It is an upgrade for us. Has features of ice, light, temp, water fill. Other options, too many to list. Upper 2 door, pull out 3 drawer with freezer. Lots room. Very convenient. Would fit a family’s needs. Great for a handicapped person.

Whirlpool Cabrio washer w103386894 - I have had nothing but problems with this piece of crap washing machine. Either the clothes come out soaked at the end of the spin cycle, or it gets stuck in a cycle and repeats. It makes so much noise you can hear it through the whole house. It is less than three years old and now it is leaking water. I had a base model Sears Kenmore that I had for over 12 years and it died from old age. This Whirlpool is pure crap, do not buy.

They contacted me to replace the washer. And the uninstall/install will be at my own cost. Its more generous than I expected. I thought they would send another technician and make everything go back and forth. This solution does save my time. I hope the new machine wont have all the series of issues.

Fridge residue - ED5FVGXWS07: Well, I gave it a long time and this is how they make Whirlpool refrigerators! I had a GE for 20 years and was so looking forward to this new one. What idiot designs a fridge that leaves water stains like this? And, the water falls onto the floor when refilling a water bottle plus there is no catch for the water. Argh! I really dont want to live with this for 20 years! Their resolution was to get a water softener; really?! It has a filter built in. They refused to replace the fridge.

We have a new home with a Whirlpool gold refrigerator that has been fixed twice in 3 years for not cooling adequately (over 45 degrees), a dishwasher that the mother board has gone out twice with 3 different service calls (repairman recommended trashing and buying a new one), microwave that is rusted out on inside door below glass, and washer with horrid smell if you dont wash with bleach weekly and dryer whose sensor doesnt sense anymore after 2 service calls!!! I cannot believe the poor customer service and lack of responsibility the company has taken on these not inexpensive products!! Like others on this post they will not acknowledge problems and tell me I should have bought extended warranty. I am so angry - there should be some sort of law that allows recourse for such bad behavior!

Cabrio washer and dryer are not energy saver by any means! Have had the pair for almost 1 year and have spent at least 3 years of washing and drying time with these. What use to take 30 minutes to wash now takes at least 48 or more and the dryer has to be run twice on lots of loads to dry! The other thing is, with no water in the tub it really does not have a soak cycle to get really dirty stuff clean, so you wash things 2 or 3 times! Now I know why I see these washers and dryers like new in the used stores for $200 to $300. Thanks for the junk Whirlpool.

We purchased this washer on 2008-04-27. It ran okay until a few months ago when it began making strange intermittent noises. This is now happening more and more often. I reviewed a lot of websites and see that this is a common occurrence for Whirlpool Cabrio washers, and Whirlpool will not stand behind it and make it right. Im going to write them a letter mirroring what Im saying here, and remind them that other appliances in my house are coming due for replacements or upgrades. Whirlpool and its affiliates will not be part of those upgrades going forward. I have no patience or tolerance for expensive **, which is what they put out here. I will have to purchase a replacement washer since this seems to have two major areas of failure, both extremely expensive to repair. I might check out Roper and see what they have--its apparently very well rated by the folks that work on these things.

Purchased gas water heater from Lowes in 2012. Had no problems until July 2018. Its under warranty but have had to replace the control valve completely and the burner 5 times and it still is not fixed. Dont waste your money. Buy something else.

We purchased this washer and dryer new in 2011. Have repaired door to washer twice. New doors total cost $500.00 each time. Now it is cracked yet again and the dryer door has to be adjusted. The temp does not work right. Have to do minimum of 2 cycles for drying. Very unhappy. We may as well buy a new set of another make. Tired of the expensive repairs.

The cabrio washer that we purchased in 2010 did a good job of cleaning the clothes but the case started rusting within 6 months. After service calls and e-mails and phone calls, there have been no helpful suggestions beyond buy a complete new case. I hesitate to do that because I am convinced there is a design flaw in the area where the soap dispenser is located which allows the soap to flow between the case and the drum and it eats away theinside of the case through the inadequate paint covering on the outside of the case. It is a mess. Now the instruction panel is bubbling and lifting. I carefully care for my equipment and have kept two washers over 15 years and they still were in good shape with cases still looking new. This is not something I am doing wrong. It is a piece of junk with a terrible paint job and it cost more than any washer I have ever had. I wish I had some recourse. I am on a fixed income and had hoped this would be the last washer I would have to buy. I have photos.

When we bought our house the Matching set of Whirlpool Cabrio Platinums came with it as they were new. I decided to keep them and sell my LG Troms.Absolutely the worst mistake was keeping these Whirlpools. Who in their right mind would consider a washer with no agitator a washing machine? The clothes just sit and do nothing. They don’t get clean at all. Its a complete pile of useless junk and the person or persons who engineered it shouldn’t even be in charge of designing birdhouses.Whirlpool themselves should be ashamed to put out such a pile of garbage to the consumer. Our house came with all new Whirlpool appliances and we are going to replace them all and never give Whirlpool a look again. Whatever you do don’t fall for the shiny unit, slick salesmen. Because all youre going to get with Whirlpools washer is all talk and zero action. Thanks for the not so clean clothes Whirlpool. The local laundry mat thanks you when I need to actually clean my clothes.

I was harassed and tortured. I got an extended warranty on Whirlpool microwave oven but from the last six months, I was not able to use it. The original part worked for four years but from the last four months, engineers have tried to change the part and it was a duplicate one every time. It did not last for 15 minutes in front of the engineer. To date, the engineers are still not able to fix my oven so I havent been able to use it for the last four months. Does it mean that Whirlpool make duplicate parts too and just ditch the customer? Is this also included under Whirlpools code of ethics?

I bought my refrigerator model WRS49/WR151 from Courts our local appliance store in November. The side panels of the fridges gets extremely hot which make me think it can set on fire at anytime. When I contacted the store two days after purchase they made it seem as though it is something normal. I never had a refrigerator that got extremely hot that I can scramble some eggs on it. Thats why I cant even rate my experience.

We purchased a Whirlpool Cabrio for $1,100 because it was the largest capacity washer in our price range at the time. It has had very little use as I typically take my clothes to the laundry mat since it is anything but large capacity. I have always had problems with the buttons malfunctioning but I went to empty a load and the water was still standing in it - I got code ld and realized that the entire tub had broke off and dropped into the bottom of the machine. Where is the class-action law suit? I want to be the first name on it. I dont have $1,100 to waste on junk. Whirlpool should be ashamed.

Top load stackable Washer dryer - Model number YWET 3300XQO. I had two floods with the same washer dryer unit. The first flood occurred in April 2012 and thousands of dollars were paid to repair the home that was damaged due to this flooding. The second flooding happened in October 2012 with the same machine at the same home. This time there were other Whirlpool owners that also suffered with the same issue with the same model Whirlpool machine. Whirlpool acknowledged that they will pay out to fix the damages and the deductibles but to date they are simply playing games on paying out. This is 15 months after the first flooding happened.

I am in construction and have had to deal with failed motherboards on new Whirlpool fridges that we put in some rental properties. Knowing that, when I went to buy a fridge for my own house, I went to a very reputable appliance company and talked openly about getting a fridge that wasnt going to be a problem. My sales agent and I go back always and he was very open about the problems with the more gadgeted Whirlpools so we picked a low bells and whistles French door fridge to avoid that. It stopped cooling at about the same age as all the rental units did and had a control panel fail. The sales guy and I laughed about how even knowing about the issues I didnt avoid it. Their company came out and fixed it for just short of 300 bucks.Two months later, it stopped cooling again. The service tech came out and this time hit the side of the fridge with his hand and opened a relay getting it to work, at least for another week. The tech told his boss that I must not have shut the freezer causing it to go into defrost mode. The third time it failed, we were out of town and lost all our perishables. We had the same tech come out and replace the board he got to work the last time with a whack to the side of the unit. That board should have been under a parts warranty for 90 days but I may have missed that with the slap repair working for the additional 2 weeks.Im trying to put this behind me but Whirlpool sent me an Extended Warranty Plan opportunity. I can now buy a plan on an almost 3-year old fridge. I am wondering if they are trying to give me the hook up on a bad product or just hoping to prey off my fears and cash in. The company I bought the appliance from has been first rate but their hands are tied by Whirlpool who has virtually no support for their vendors. Before buying a Whirlpool, consider a Sub-Zero. After you figure in the repairs, they arent too far apart in price.

I have a brand new Whirlpool washer (Model WFW9640XW). It has been broken for 3 of the five weeks I have owned it. The Whirlpool cusotmer care cannot get me a working part in order to fix the machine. I am being told that I just have to wait until they find the part, with no end in sight. I am held hostage now that they have my money. I am told there is nobody I can talk to to break this impasse.

We purchased our 5 door/drawer frig in April. We have experienced two glitches when it failed to make ice for 24-48 hour periods. Now the freezer has stopped cooling. The first time the repairman came out he refused to move the refrigerator because the wheels would not roll properly. We had to purchase a sheet of thin plywood to put under the wheels so he could roll it. (We have vinyl flooring - the wheels just dont lift the unit enough to clear the floor.) When he returned 6 days later, he said the compressor was leaking and was not able to send enough Freon to the freezer section to cool it. The compressor is on back order and we have not been given a timeframe for its availability.

We purchased a Whirlpool (gas) range with double oven, in April of this year. We found that the upper oven over heats, on the right side, and therefore burns or bakes unevenly.The repair company will be out for the fourth time tomorrow. They have been very nice to deal with, but really have not been able to repair or come up with any definitive plan of repair action.

Whirlpool Refrigerator Freezer WRF560SEYB01. Purchased the Whirlpool Refrigerator Freezer in 2012 at Sears. Ran okay for 2 years. Bottom freezer door came off the track. Called Sears. Sent out repairman for $200 to replace the door. He did not check the ice buildup on back of freezer. Next problem, severe ice buildup, loud noise. Used hair dryer to melt ice and took the blower fan out of freezer. Solid ice on all the blowing fans and found a chunk of solid ice. Freezer no longer made the noise until the ice built up again. Now, it continues to build up and we have to use the hair dryer every two weeks. A refrigerator should last at least 10 years. This model doesnt even warrant a rating of any kind.

Not cooling properly on wpf560smywc2 French door - Milk only last 3 days. Temp wont stay consistent. 4 times out and say normal. Ice is forming on fan in freezer and back wall causing no flow in refrigerator but freezer cooling. Only 3 months old. Lowes Service Advantage (Extended Warranty) nor Whirlpool will replace or do anything about it. Was told 3 times out and replacement then today they sent me email with their policy or 3 times out with a repair (Parts must be changed) wait 30 days then another repair etc. then on 4th repair will replace. Lied to buy sales and called liar by repair guy when he told Whirlpool nothing wrong. I just wanted a new one cause I didnt like features. Lowes has a return policy which has in fine print only 30 days for refrigerator so they wont help. Was told I have to do a food loss claim and they would email form. Still hasnt happen. Lied to and get a replacement or repair and cant afford another.

Never ever go for Whirlpool. It has the worst customer service. We brought an oven but accidentally we broke the inner oven plate. We called up the customer care person on 18002081800 and tried asking him the dimensions of the plate pr at least how we could reorder it. He never listened to us. He just got our details. Said that technician will come at 11am tomorrow and disconnected the call when we were trying to explain what our query is all about. Is that all the respect a customer deserves!? Is that how whirlpool trains their service people!? He doesnt even have the basic courtesy to listen to the customer, I wonder how was he even recruited as a customer care person. If you want at least your basic respect, please DONT BUY WHIRLPOOL.

Cabrio Washer WTW6600SW1 - We purchased this washing machine back in January of 2007 and have had nothing but issues with it. We thought Whirlpool was an upstanding brand and weve found out otherwise. They havent stood behind their product or the issues we have had along with all the other people. There has been a Facebook page about the Famous F1 error code. We have had numerous other error codes we have had to pay to have someone come out to fix. We paid almost $700 for this machine and have had to pay out several hundred more dollars just in repairs. Not worth the money and the company doesnt deserve to be in business if they dont back their product. I get buying a warranty, but if they are same problem with so many machines, it sounds like a manufacturing defect to me.

The machine never allows enough water to clean the clothes and I do not have the option to add more water or to spin the clothes again. The maker of this machine must think that people do not have the ability to know how to wash clothes or think for themselves. I need a washer that I can tell to add more water or just spin these clothes again. Very disappointed. I need an older model that I can control.

I was under the impression Whirlpool washers were good. Mine always goes off balance and quits. I carefully redistribute the load several times to get it to finish (start over). Sometimes it works fine from the get-go, but not often enough. It is now 2 years old and if I were wealthy, Id shove it to the curb. There is little to like with an appliance that often must be adjusted and re-started. I will try Samsung next. It seems that American brands are not reliable. I have no special needs and will consider reliability above all. The name Whirlpool would be a deal breaker for me. I cannot abide my Whirlpool washing machine as it is more of an aggravation than something useful. Stay away from Whirlpool washing machines. They (at least mine) require the load to be balanced to a microgram. Appliances should just work and not require fiddling with.

We bought a Whirlpool model GC5SHAXVY01 side by side. The ice maker had problems within the first month, and they continued until the following year. Finally, the ice maker was deemed irreparable. Whirlpool worked with us, and we got a replacement for $600.00. The replacement had been in our home 3 months, when we realized it was leaking water. The guest room behind the fridge, had water soaked carpet, and molds growing on the baseboard. The hardwood under the fridge had been water soaked, and could not be dried by professional machines running 24 hours a day for 4 days. Oh the noise! The guest room carpet was pulled out with the baseboard immediately, and today, they are ripping out the hardwood affected in the kitchen. We called the CEOs office at Whirlpool to tell them. The answer was talk to our legal department.We are very angry. This has been very disruptive and upsetting. The floor is black under the hardwood. We are now awaiting the drying machines to come in for 3 days, and waiting to learn about what appears to be black mold. Be careful, and good luck if you buy from Whirlpool.