Called 8/24/15 - spoke with representative about our two year old washer. Nothing Whirlpool can or will do.They have no other complaints about rust inside the lid and inside rim at bleach dispenser nor chipping of paint from lid. When asking the Whirlpool representative about the rust, he assured us there were no other complaints.This is hard to believe since our recent research clearly shows that other brands have had to replace tops due to rust. As for clothes not cleaning, no response to this issue. Whirlpool has not trained salespersons and therefore at the mercy of Lowes hard sales tactics and we were very delinquent in researching numerous complaints before purchasing Whirlpool Cabrio Platinum Model WTW8240YWD - Ranked lowest possible from ConsumerAffairs with hundreds of complaints. Whirlpool should be ashamed of product - clothes do not come clean, there is no soak cycle, no way to open mid cycle without losing all water, washer smells horribly, must be cleaned - are you kidding? Who cleans the washer that is supposed to clean clothes with a special cleaner?? We understand safety issues of water in open machine, wonder if Whirlpool understands the need to have a soak feature to clean clothes. Undereducated buyers like us and the totally undereducated salesperson at Lowes were obviously a horrible combination. It was all about sales for them. No one mentioned and we had no clue that the huge drum would not clean clothes even using less water than a traditional machine. We thought platinum meant a high quality machine. It clearly was a cleverly used buzz word for sales not a premier cleaning machine. Never, never, never purchasing Whirpool anything again. Wonder if Whirlpool cares, if they read the ConsumerAffairs reports, if they respond. Our hard-earned money is wasted. Our clothes are dirty, the washer smells, and the top is rusting out!

I bought the Whirlpool mini frig from Target 3 years ago thinking it was made by whirlpool in USA!!!! 1) not really made by whirlpool!! Made by Glantz from China. Common deception of USA and Chinese mfg to fool consumers is to license a well knownBrand to glantz in china. Glantz mfg almost all mini frigs under dozens of well known brands. Federal Trade Commission should ban this kind of deceptive marketing. Complain to the FTC Wash DC!!! 2) Chinese mfg gantz mfg defects and how I fixed them: A) back of freezer compartment open, freezer does not freeze B) 45f inside not 40f!!! C) defective thermostat remedies: 1) aluminum foil to seal back freezer 2) weather stripping around door to bring temp from f45 to 40f.D) used Youtube video to adjust defective thermostat, until I can find a replacement thermostat!!! Dys videos: watch youtube repair videos before you trash your frig. 2) check the country of origin, if its made in china, it will not last very long!! 3) buy an extended warranty for any chinese product. You can buy generic frig replacement parts on eBay!!Yes chinese products are cheap, but they do not last!!! One good thing!!! This is a very quiet frig.

I bought a Whirlpool top loading washing machine with dryer on top, model # WGT4027EWo, last August, not even 3 months old and noticed the lint was not coming off the clothes. We tried cleaning out the washing machine with vinegar, wiping down the sides, using smaller loads and even used the gentle cycle. Nothing helped. We have had 2 different repair men out and they said there is nothing wrong with the washing machine and to put the clothes in the dryer and use fabric softener. I have never had to use fabric softener in my washing machine to get my clothes clean. When reaching out to customer service, I have spent over 2 hours and no satisfaction. They state that the technicians say there is nothing wrong with the machine. I was told by both of the technicians that they removed the lint trap from this machine, but no one is taking responsibility. My whites have blue lint and my darks have white lint, so too strong an agitation, as suggested by one repairmen is completely wrong! What to do when you spend over $1,000 on a washer/dryer combo and they dont work correctly and Whirlpool doesnt stand behind their product? Honestly, I will never buy another product from this company, and I 60 y/o and never made a complaint before about a appliance in my life!!! I dont even think I can give them 1 star! DO NOT BUY WHIRLPOOL - CUSTOMER SERVICE IS HORRIBLE!!!

The washer was 5 months old and broke. Three service appointments and multiple phone calls, it still wasn’t fixed. Whirlpool sent rusty parts out to my home and that was the second excuse for not fixing the washer. The poor service guy must have been 70 years old. Hello, how do washer parts get rusty when they are not even used and are kept in a box?

Am posting in regards to a brand new dishwasher that I purchased the first part of February 2020 from Menards. The dishwasher I bought is Model # WDT730PAHB and Serial # F94519386. I had the dishwasher 10 days and it stopped working after running only two times. I checked the breaker box and all electrical connections to the machine and it was getting electricity, but would not turn on at all. I called the store to return it and they only have a 7 day return policy. Since then Whirlpool has been contacted and I have had two service calls from Whirlpool. The mother board has been replaced (which I waited two weeks for the part & five hours for a service man) and still it will not come on. Now I am waiting on a wire harness, ordered on March 4th or 5th and still not here. I completely understand wanting to fix a broken machine, however this was a new dishwasher that only worked for 2 washes. I have now been without a dishwasher for almost 2 months, which in light if our current world situation isnt a huge deal, however this is a time when sanitation is very important. I feel like Whirlpool should offer to replace my new machine with a new machine and not something that is refurbished. At this point it is costing more to repair this machine than to just replace it. Every time I call Whirlpool I get the line of we have to repair it. Give me a break. Take care of your customers!!?? #neverbuyawhirpoolproduct

Purchased new home with Whirlpool appliances installed Aug 21/17. Six months ago, I noticed that when I opened the door to the microwave over my range, the light flickered. A few months ago, intermittently, stopped working, now, not working. After reading the reviews, I am having the same problems other consumers are having. DEFECTIVE PRODUCTS! DONT BUY!

I purchased this washer model WTW4950XW0 new. Within 6 months, it stopped spinning and was repaired under warranty. The spin actuator was defective. Great. A few months later, it stopped spinning, repaired under warranty and the spin actuator was bad. A few months later it stopped spinning, repaired under warranty, and the actuator was bad. Great. Another few months it stopped spinning again. This time, Whirlpool sent someone to repair it, another bad spin actuator. This time we had to pay for the part. So now that we are completely on our own, it stopped spinning yet again. Let me guess. The spin actuator is bad!!! Incredible. What a piece of crap. This washer was never used heavily.

We bought a new side-by-side refrigerator (GSF26C5EXB00 26cf) with water and ice in the door. We have had to replace the built-in water filter every two months at $30+ per filter. This is unacceptable. We just want to know what to do to fix this problem. There is only one person who uses the ice maker, and no one uses the water in the door.

The 12 year warranty, means nothing. The heater only worked for 30 months, and then its upper sensor fault code flashes, and the heater shut down. I called Whirlpool, and they have me use an ohm meter to help troubleshoot the problem. So if you are not handy, you are out of luck. They decided it was my control unit that is defective. They will send me the part free, but I have to pay shipping and installation. What a deal, and what kind of management would dream up of this. The heater is marketed as a 12 year warranty model (only on the tank). Would anyone, having been through this, buy another Whirlpool product?

This company should be avoided at all costs. Purchased 2 Whirlpool dishwashers in 2018 and in less than 2 year the top dish rack glide rail front wheel broke off causing the rack to drop down and render the dishwasher unusable. Warranty was one year and I went online only to notice that the OEM factory replacement part(s) are now made out of stainless steel (or aluminum). I also noted that the parts were made prior to 2015 (date on the video and other vendor sites) Which is a good 2 years prior to my purchasing of this product. This means that they obviously knew there was an issue but continued to produce and sell them with known faulty parts well after they realized at least 2 plus years when you consider that they would have had to re-tool, redesign and send to production prior to the product release date.So it looks like they have continued to sell the product knowing fully well they were defective and did so just to sell replacement parts or to use up existing parts inventory. Either way this means this company has no scruples and does not stand behind their product. Another stain on the reputation of products made in China! Shame on you Whirlpool!

Updated on 03/15/2020: We bought this eight years ago to replace a 20-year-old Maytag that had finally developed a rust-related leak after serving us faithfully and needing only one almost trivial repair ($10 DIY lid switch replacement) over that period. I have replaced the water pump, the gear case, rotating seal (3 times), the lid switch striker (3 times), and the replacement gear case is making noises indicating incipient bearing failure. In its finite wisdom, Whirlpool decided to make the failure-prone main bearing irreplaceable, which means you have to replace the entire gear case, at a best-case cost of $120 and a worst-case cost of $300, plus labor, unless you do the work yourself, as I do. The secondary issue is mold and a musty odor. The most effective way to eliminate this is to pull the drum (non-trivial, requires a car jack, a 2x4, and a special spanner/wrench) and swab down the inside of the tub with disinfectant. (Been there ... done that three times over 8 years.)Original Review: I am in the process of replacing the bottom seal on my 6-year-old Whirlpool Cabrio (WTW5500XW2) washer. This will be the fourth major repair I have done on it. Fortunately, I can do the work myself and know how to find the best price on parts, but it is still discouraging that a lightly-used washer would have so many problems in such as short time. (It replaced a 20-year-old Maytag that finally rusted out.) Repairs to date: 1) replaced drain pump motor; 2) replaced lid switch; 3) removed basket twice to clean outer tub, due to mold and odors; 4) replaced suspension rods due to excessive spin vibration; 5) out of commission awaiting a new bottom seal. Total cost of parts (labor was on me) is well over $100.

Weve had this microwave (WMH31017AW-2) for 2 1/2 yrs and the door is falling apart. It started with one crack and now the middle glass of the door is falling out! I took the door off so the the glass wouldnt fall on the stove and the plastic around the door literally crumbled apart. So disappointed since that was the same reason we took the other one back that was in this house when we bought it. The microwave is now discontinued and when I did find a door online it costs as much as the microwave! Whirlpool doesnt distribute the dependable products that were, back in the day, associated with the name WHIRLPOOL. Shame on the greedy people who have taken over and cut back on quality material and labor to put an extra penny in their pocket!

So after having the old white standby refrigerator and stove from the late 1970s, I figured it was time to upgrade. I have had theses appliance for TWO MONTHS! And they are starting to rust! I dont want to complain, I want a solution. Is there a law suit or advocacy to get our money back? I even bought the 5 year warranty, but found out that it is considered cosmetic!

Cabrio Whirlpool washer - I hate this washer. Had it for about 3 years now and it will not spin out and does not give a code. Called a service tech out and they cannot find anything wrong with it. The water goes out but will not spin. It sits on 20 minutes and does nothing. Will not buy another Whirlpool washer. Wanted a good washer and got a piece of junk. Will not recommend it to anyone else. Think Im going back to the old style.

This is the worst product (Whirlpool Cabrio Washer) I have ever purchased. I paid $999 for it new. I had to have it repaired at the cost of $500 at just two years old. My sister bought and had the exact same repair needed. I used to trust Whirlpool but not anymore. I wont buy Maytag either since it is a Whirlpool product as well.

This dishwasher is poorly constructed. I cannot use it now, as the top racks assemblies have both fallen apart and the rack will not hang. The bottom rack is functioning on 1 wheel assembly out of four. And the one that is functioning is a new one I put on it three weeks ago. The dishwasher is 2 years old. I am very disappointed in Whirlpool, and I will certainly not purchase another one when I buy a new dishwasher.

Water heater model N40t61-343 - Why does a water heater fail after 4 years when there is a warranty for 6 years? Is this water heater an omen for Whirlpool? I have a wife who is terminal and I trusted the Whirlpool name for hot water. What are Whirlpool going to do about this water heater?

Thrilled with my first experience (9 years now) with my Whirlpool glass-top range/oven. Truly LOVE the modern look of glass cooking surface which cleans up like a dream! NO harsh abrasives needed, always WIPES shiny and beautiful. All-electric...no stinky gas fumes. Wonderful features... Computer controls, SELF-CLEANING OVEN. Now, if only it would do the prep-work.

I bought a dishwasher with a 5 year warranty. It broke just after one year of purchase and they are giving me the runaround with replacing after finding that the part the part needed to repair machine is no longer available. The warranty clearly states that they will repair or replace with same or comparable machine and they are refusing to do so. I am at my wits end and I have no one to turn to within Whirlpool as they say it is their decision how they want to handle warranty.

I purchased the Whirlpool washer with the expectation of having at least clean clothes. In fairness, I do wash some pet items but they are done separately. My clothes at time come out dry in spots because theyve not been touched with water. Forget the balancing issue. What I will have to do is wash, rinse, and repeat. This will be my life until I can get a new washer. Never again Whirlpool.

Whirlpool is an awesome fridge. There was plenty of room for everything. I loved the freezer part too. I would love to have another one because mine was in a fire in 2015. You will like Whirlpool.

I purchased a Whirlpool Cabrio washing machine in October of 2016. This has to be the worst purchase ever. I agree with most of all complaints I have read. I am using more water, electricity and time to get one load half clean. How can this be efficient? The only problem I dont have is the noise; very quiet as if it goes to sleep. Seems to me the company has misrepresented this machine in its claim of being high efficient, washing (cleaning) machine. I too say Do Not Buy this Machine!

My first washer a Sears Kenmore lasted us 25 years before giving it to our son who used it for another 10 years. This machine is compatible with that one. Both are simple with a few of bells and whistles. That is remarkable in todays gotta have all of the fancy gadgets mindset. The Whirlpool machine does a very good job of washing clothing...period!

I would like to invite everyone on here to join me in a moment of silence. My Cabrio has died after a little over 2 years of pure torture that I purchased for $1000 from Lowes. I have had nothing but problems since the day I bought this washer. I think Whirlpool needs to step up to the plate and take responsibility for the mistakes they have made. I will never purchase another product that is in anyway associated with the Whirlpool company. I wish I had my little washer that only needed a new switch back. I guess I am off to find a replacement for this $1000 mistake that I made. If I had the resources, I would file a lawsuit against Whirlpool myself.

We bought a Cabrio washer less than three years ago. I have never felt that it got my clothes clean. The washer recently stopped spinning and agitating. We were told by a very experienced repair technician today that the gear case and bearings in the tub need to be replaced at a cost of $700.00. Needless to say, I am very upset. I called the Whirlpool Company and after being on hold for almost 15 minutes, I was told that my washer is too old to qualify for any help with repair cost or part replacement. My household consists of two adults. We do on average three loads a week. This is an inferior appliance and after this experience I will never purchase another Whirlpool product.

The ice maker freezes up at least once a week. It requires removing the bin and chiseling the ice away. We have had repair here twice, and it still happens all the time.

I have front load washer and dryer; I have had them for 16 years and this year is the only year that I have any repairs done and it was only the dryer and it was minor repairs for parts and labor ($200).

I have 2 rent houses. I purchased 2 Whirlpool gas water heaters with a 6 year warranty, from Lowes in 2010 and 2011. The warranty just expired on 1 and almost expired on the other. I read the reviews and decided I would not spend my time to get a part, I did not want to put any more money into a bad product. Both water heaters leaked at the Honeywell gas control valve without any warning and flooded both properties. I replaced these with Rheem gas water heaters from Home Depot.

I got a new Whirlpool washing machine and dryer last year and Im very happy with both. I like the fact that it offers a quick cycle if you have a small load or need something quickly. If youre debating on what brand of washing machine you should buy I highly recommend Whirlpool or the other brands because Ive had really good luck with mine.

I purchased a Whirlpool Electric Water Heater in September of 2008. The unit had a 12-year warranty on the tank and on December 24th 2011, I discovered that the water heater sprung a leak somewhere in the tank shell; not the pressure relief or thermostat or anode port. The tank was never abused and operated well within its design limits. It is simply a piece of junk that lasted about 27% of its expressed life. I purchased the tank at Lowes and went for the longest tank warranty to reduce replacement intervals. I shall never purchase anything with a Whirlpool affiliation. The model number is EE3J40RDO45V with serial number 0741106580.

We purchased a Whirlpool gas range for $600 in Aug 2015.. On May 2015 the range had an internal board failure (F2E0) and the panel does not control the oven or other features. We found out the part ranged from $350-$400!! Plus service installation! The one year warranty of course ran out but I think this is an outrage to sell an appliance that has such a poor electronic part. I have read a few similar complaints as this is also a Frigidaire model as well.

I have enjoyed my stove for 16 yrs, it is very reliable and easy to use. The heating elements work well and heats up quickly. During this time I have not had any repair done. The areas of improvement that needs to be implemented is the inter glass that is installed at the front looking into the oven. In order to clean you have to take the front door off which is very difficult to put back together.

We purchased the Whirlpool refrigerator (model ED5LVAXVQ00) 4 years ago. The plastic around the top shelf cracked within two years but is not a warranty item. Now, all the plastic surrounding shelves have cracks and the slides for the pull out drawers are also broken. My wife and I are retired and have not overstressed the shelves. The cost for replacing the cracked plastic will be approximately $250 (hardly worth fixing)! We are very disappointed that a once reputable company would build and market such an inferior product. I hope this comment will warn prospective buyers to be careful when considering Whirlpool refrigerators. Very disappointed!

Purchased this Dishwasher on Feb. 28, 2015. In June 2016 about a 2 by 3 inch section of the enamel face on the door rusted and fell off above the air vent. After three hours of hold time between Lowes (with the extended warranty) and Whirlpool (their warranty department) it was determined that this was not covered by either warranty as it was beyond the date of the 1-year mfg warranty and was not covered by the extended warranty (it was only a cosmetic issue). As these calls took place over a matter of 2 days, it was interesting that between day 1 and day 2, Whirlpool had issued a statement that no rust repairs would be covered under any warranty repair - regardless, unless it affects the functionality of the dishwasher. In other words, they KNOW this is an issue with this model and are doing nothing to fix the problem. I must say that the folks at Lowes were most helpful; cannot say the same for the folks at Whirlpool. I do not think I will trust their products again.

We have owned refrigerators for over 40 years. Never had one as bad as this. Three ice maker replacements lasting maybe from 6 months to 2 years. Cap that off with customer service people who by voice and tone could not give a rats ** about helping the customer. Today it took me from 3:10 pm to 5:30 pm to get a real person on the phone. When I did the attitude is so reminiscent of a fast food hamburger joint with arches. Yes they know the refrig and ice maker are and have been a problem but they don’t care cause we have no option. Whirlpool will NEVER SEE ANOTHER penny of my money. Time to look at real appliance makers. Horrible.

I purchased an over-the-oven microwave in November 2020 (Model # WMH31017HZ). It worked until March 2021 then began tripping breaker. The Safety department at Whirlpool stated that I have to get a dedicated circuit. After spending an enormous sum to get that dedicated circuit the microwave worked until April when just opening the door caused a spark that the electrician and I observed. By now I am sure that I purchased a defective unit but Whirlpool was not believing it. (As as aside, expect to stay on hold for at least 10-30 minutes when you call Whirlpool).May 7th the serviceman from Guincho ordered parts that was needed to repair the oven. As of May 30th the part still had not arrived. Finally, after multiple calls and excessive hold time, Whirlpool agreed to refund my purchase price and as of this writing on July 26, 2021 I have not received it. In the meantime I purchased another brand microwave and have to look at their defective one until they decide to pick it up. They have lost a customer.

We purchase the Whirlpool Gold Dishwasher GU2400XTPB7 with our new home. This dishwasher has a plastic tub. For some unknown reason the dishwasher started to leak, I checked every hose connection and could not find the leak until I noticed four small burn marks in the plastic tub underneath the heating element. It actually looks like someone took a cigarette to the plastic. One of the burns went through the plastic tub, and this is where the leak is. Note: at no time did any of our dishes touch the heating element.I called Whirlpool customer service and they said they would send a technician out for $81 and in addition I would be charged $19 for every 15 minutes of service. I had asked to speak to a supervisor and he recommended that a technician come to my house at my expense and all the supervisor could say was that he was sorry, which became even more frustrating. No remuneration was offered. I have had other issues with our Whirlpool washing machine (holes in clothes), gas range stove (ignitron issues), and fridge. l will never purchase any Whirlpool product again including Jenn-Air. I made this quite clear to the supervisor. Whirlpools products and customer service are inferior based on my experience with our four appliances. It would be great if they actually practiced what their mission statement suggests, because as a customer I truly feel defeated.

I have had the washer for 3 years now and it started to make a loud noise during spin cycle. I made a service call and found out the bearings are damaged. Something that cost this much money should last a lot longer. I have researched on the internet and found this to be the problem for a lot of consumers and would like to see something happen.

Refrigerator making a non stop loud noise, model WRF560SFYH01 - Thought I was buying a reliable product with a good name. Should have read other customer concerns as it seems like the products last as long as the warranty. A few months after the warranty, my refrigerator started making a very loud noise. Repair person takes it apart as the diagnostics showed no error and his best guess was a thermistor as there was ice build up making contact with the fan. Replaced it and the total of the bill was $174.23 and this may not even be the problem. If it is the board not reading properly, very expensive.

My Cabrio washer worked fine for approx 3 years. Within the last 9 mos there has been one repair/replacement issue after the other: pump, computer board, bearings, seal, etc. Whirlpool takes no responsibility. Worse purchase I ever made.

I have always loved the Whirlpool washer and dryer, namely because it is made in the USA, but the newer model Whirlpool is disappointing. The low water machines are not as effective as the older models. Even set on a 2 cycle rinse I get suds in the clothing. The spin cycle bunches up the clothing you can hardly shake them out before adding to the dryer.

We bought our stainless and black Whirlpool stove last month. We love that its black topped, and doesnt show dirt. We love how the oven door seals, and the fast heat. What we do NOT love, is how easily the knobs turn. You barely brush against them, and gas leaking into the kitchen. I called for service. Our guy said yes, they turn easier than most of the stoves he has worked on. He called tech support from my kitchen, and I overheard the guy at the other end. His response was dismissive. I have had gas ovens for 20 years. They have without exception, had a spring type feeling to the knob. This stove has none. I am writing this so that if others are experiencing the same thing, they will see it is not their imagination. Something is wrong with the design of the knobs or some part is missing.

It works great, it looks great. I been having for many years, and never gave me any problems. I do love nice microwaves and Whirlpool is a great. I would recommend it to anyone that is interested.

I bought a HD Whirlpool in April 2011 and I hate the machine. It does not use enough water to wash clothes. I open the lid every wash and cannot believe Whirlpool can label this as a washing machine; it spits a little water now and then. I am demanding Lowes and Whirlpool to replace the washer. I have used two Kenmore washer for 45 years and I never had any problems. I use hot water to kill germs -- well there is not enough water to drown a fly. How can these manufacturers sell such product and then give the consumer such a hard time when they ask for help. Dark clothes have white residue stuff all over them. I have to hand-wash a lot of my clothes. I have never in 45 years had to do this. I am so mad that Whirlpool is taking everyone for suckers. Now I am sure that there are a lot of people who just never take the time to complain; too much trouble and just go buy another brand of machine. We consumers need to demand that manufacturers sell quality products.

I have a Whirlpool top-loading washing machine model 3LA5580XSW3. The timer switch is not working and I have been told that spares are not available. Is this true? Everything else works well. Please advise as I really need a new timer.

On October 29, 2009, we bought a new Whirlpool 30 gallon gas hot water heater to replace a Rheem we had for 20 years. We immediately had problems with the relief valve leaking, so we ran at the local hardware store and bought another valve. Next, we had trouble lighting it (husband was a plumber years ago) but a call to the hotline and we were in business. Now just over 3 years later, the pilot light started to cut off at will. Troubleshooting solved nothing. We called the hotline again and were given a part number, an authorization number and told to go back to Lowes for a replacement part. Figuring how our luck runs, I called first and was told there was no such part number. Trip saved. Now after reading all of these reviews, we have decided to cut our losses and buy another Rheem. You can find the Whirlpool hot water heater sitting beside our 2-year-old Kenmore HE washing machine (also made by Whirlpool) on the garbage pile. No more Whirlpool!

Do not purchase Whirlpool smart freestanding gas range model number WFG975HOHV. I purchased the range and the refrigerator around Christmas of 2018. The first time I turned the oven on to make Christmas dinner the carbon monoxide detector alarm went off. I have tried to use the oven twice after that and the same thing happened. The oven also never gets to 350. I spoke to Whirlpool who said to unplug the oven. They stated a technician would be sent with a carbon monoxide detector and to conduct repairs. The technician came and could not get the oven to 350 and the carbon monoxide detector alarmed. He stated he has to order parts and return to complete repairs.This is a brand new oven that I could not use because the carbon monoxide alarmed and the oven was not heating to 350 because it keeps restarting every few minutes. So here I am not able to use the oven for over a month and waiting for parts for a brand new range. Do not waste your money on Whirlpool products. Also the customer service has no empathy knowing their products are defective.

We purchased a Whirlpool water heater from Lowes in 2011. Everything was fine up until June 2015. We got the dreaded 4 flashes. We called for service to come out, that costed us around $300. December 23rd of 15 it goes out again. We called Whirlpool instead of a service company and the part was under warranty. We paid for overnight shipping but because of the holiday it was not guaranteed. We told them we are fine with Sat. delivery. In the meantime we had to cancel a holiday party scheduled at our house the 24th. We waited around all day Sat. for the part to show and nothing. We called Whirlpool to get the tracking number and we find out that the other service rep didnt mark our package for Sat. delivery. I am very close to just buying a new heater. I am trying to tell everyone I can about how horrible Whirlpool is. I feel sorry for any suckers that buy based on the name and dont do their research.

In 2013 my oven died. Upon doing some research my husband and I went to our local appliance stores in search of a new one for a good deal. We chose a Whirlpool electric range with convection oven. We have had it 2 1/2 yrs and have used it often... until today we had been very happy with it. While baking some French fries we heard a loud pop, almost like a shot, running to the kitchen to find the inside tempered glass shattered! Wow! Shocked to say the least we couldnt believe it. Called our Lowes store, to no avail our warranty had expired. They gave us Whirlpools number with no success. I am extremely disappointed and will probably never buy Whirlpool again!

Great fit and easy for kids to use. Has preset buttons for easy use. This oven is sharp looking. Very easy to clean. This oven was a great value for the money. I would recommend this microwave to anyone and family members.

I bought a new Whirlpool refrigerator (model GX5SHDXV01) about 5 years ago. This company used to have a great reputation, but times have changed. At 2 years, the defroster went out and needed to be replaced. I thought at the time it was just one of those flukes, since Whirlpool makes such good products. But, here I am again with the defroster out at just over 5 years old. I contacted customer support and was told that they would not stand behind their product. Twice in 5 years is ridiculous! Poor marks for reliability.

I love my Refrigerator. It is a side-by-side with ice-maker and water in the door. I have plenty of room in the refrigerator, and I really like the adjustable shelves. I would definitely purchase another Whirlpool (next time with freezer on the bottom). I love the Stainless and would probably purchase again - or depending on the kitchen maybe black.

I am very unhappy with the Whirlpool Cabrio washing machine that I purchased. Dark clothing comes out with lint deposits that will not come off. I have to rewash them at least one more time and then it does not always come out. I dont know if it is because the water level is too low or that it has no lint filter but I will never purchase another Whirlpool product again.

I purchased the Cabrio washer about 2 years ago. This summer, I began to hear a roar in my washer when it was spinning. I called a repairman and in order to fix it, the tub has to be replaced and it will cost $258 plus service call. My sister purchased her Cabrio 3 years ago and her washer has the same problem. This sounds like a recall issue to me. I think Whirlpool needs to recall this washer or pay my bill.

We purchased a brand new stainless steel refrigerator in 2013. Our 2 year refrigerator stopped producing ice and the freezer stopped working as well. We called Whirlpool customer service and they said they could not help due to 1 year manufacturer warranty only. We called another company (SoBellas) that charged us $85 to tell us that it is the seal system which should be covered up to 5 years by Whirlpool. The man showed me the Whirlpool refrigerator warranty on Google which states the sealed refrigeration parts are covered up to 5 years. There was no specific model numbers listed which gave me the impression this was a standard warranty for all Whirlpool refrigerators. I explained the situation to Whirlpool customer service including the 5 year warranty that is found on Google for everyone to see. I was told that our refrigerator model number did not qualify for that specific warranty. We ended up having to buy extended warranty for $350 on top of the $85 we already spent. This started July 24, we had to wait until August 10 for Whirlpools warranty company to see us. They checked it and said they had to order parts but he supposedly tweaked it to make our fridge run better.... It made it worse and it ended up completely breaking down. We had to buy ice chest and waited until Thursday August 27th for them to finally come back with parts and fix the refrigerator. I took time off from work once again due to our time slot being between 3 and 5 but the guy didnt even show up until 7:30. I could have worked my normal hours instead of taking more time off! The guy never once called to inform us that he was running late. We kept calling the company to make sure we werent forgotten. The guy told us that everything should be working within 20 hours or so, by Friday our freezer was still not working and no ice either, back to square one! I called Whirlpool customer service once again to explain the situation, nothing could be done. The next available time for them to come back out is September 17 for them to come look at our refrigerator. We have been stuck without ice and a freezer, buying food every other day waiting for our brand new, horrible Whirlpool refrigerator to be fixed. Will never ever buy Whirlpool brand again! Actually, we purchased all brand new Whirlpool appliances... Good luck to us!!!!!

My wife and I were gifted a brand new washer (model: WTW7300DW0) and dryer set. We were very excited to try them out as we had just moved into our new home and had been without a W/D for about a week. We ran our first couple of loads and discovered that our clothing was, especially dark colors, covered in white stains. We didnt know what it was so, we did a little research and found out it was most likely soap residue. So, we reduced the amount of soap we were using... and it still happened. We tried every setting available on the touch screen... clothes still came out covered in soap. We eventually called Whirlpool and had a technician come check it out. He ran his tests, said everything was fine, and to use only a teaspoon of soap for every full load of laundry. This didnt sound right to me but we tried it out... stains... still... and I noticed our whites were not getting cleaned very well at all. Sweat stains from undergarments were hardly touched during the wash cycle. After several more phone calls to Whirlpool, were having another technician come out. I just want Whirlpool to take this POS off of our hands and exchange it for something that works. A washing machine that actually washes would be nice.

I dont know the model you have but this exactly what I just had happen in May. Its what they call the jazz board that is behind the light area inside the front of the refrigerator, where the light bulb goes. This is a circuit board and it seems when connection arent happening properly the fridge wont go into defrost mode and the water freezes over the evaporator not allowing any cold air to the top but working cooling freezer and making lots of frost too. I paid $400 to Sears service repair. The jazz board itself, I kept the old one and you can buy it online for about $100 and a child can do the labor that I paid hundreds for because, like you, I didnt know what the problem was. It takes less than 1 min to do this. I was furious! I hope this helps you and I too will never buy a Whirlpool. I found this site looking for why the refrigerator is making very loud noises, very loud banging, clicking, humming. Its ridiculous!

I had to re-arrange my kitchen and have my slider doors moved over a foot to accommodate this monstrosity. After about 2 years the icemaker and water dispenser died - had to shove a facecloth in it to keep it from making noise. The white color is very hard to keep clean. Overall, I would not recommend a Whirlpool brand refrigerator.

My 5-year-old Cabrio started coming up with error codes, and not draining and spinning the clothes. I called a week ago, they offered me 2 options, one being put $339 on a credit card and that would cover all parts, labor, and a 1 year extended warranty. They charged the credit card immediately for the biggest piece of crap washing machine. Someone came out 2 days later and told me he has worked on a lot of Cabrios but never one in quite that condition. I was led to believe that after charging the credit card, boxes would be arriving with parts to fix it. I called 2 days later to find out the status of when it would be repaired and they told me they already put a credit thru on the credit card because to fix it would be equal to the price of 2 brand new washing machines, and they will do nothing to honor that agreement. So I now have a piece of ** in my laundry room and takes me two days to do a load of laundry. DO NOT BUY THE CABRIO! In fact Im not going with a Whirlpool ever again!

I purchased a side by side Whirlpool refrigerator in December 2009. In one year’s time, all of the plastic shelving has completely broken. The repair man said that he felt like the plastic was substandard and to call Whirlpool but they said that we must have abused the shelving.I and my husband are senior citizens and the only ones using this refrigerator. How can all the plastic components break within one year? I had my last refrigerator for over 10 years and I gave it to my son. It is still running and all the plastic shelving is still intact.I feel Whirlpool should fix this problem but they do not care about their customers. Once they have your money, you are forgotten. In the end, they will be forgotten because I advise everyone I know not to buy from Whirlpool.

Very disappointed with this product as well as Whirlpools handling of the situation. I purchased this item 9/15. Its now 10/16 and the plastic that surrounds the glass on the shelves has cracked on 3 of the 4 shelves. The company will not replace because the warranty time has run out. The cost to replace and ship is around $500.00. Big disappointment.

Whirlpool Washing Cabrio machine model WTW5500XW0 - I purchased this machine five years ago. After about a year I started having problems where the clothes were not coming out clean. I contacted Whirlpool and was referred for a repair. The repair man told me these newer machines need the Affresh product to clean out the machine so this doesnt happen. I bought the Affresh product and there is still a problem. Every load of wash has to be put back in for another rinse cycle, sometimes two rinse cycles. Its ironic because the cover of the booklet for the machine says low-water washer which was the selling point to buying this machine. Instead of using less water, Im using DOUBLE the water.

2 years ago, I bought my fridge from Home Depot and the delivery people did not leave a manual. I call to see if they could provide me one because I don’t know how to operate some parts of it. They told me they don’t send manuals anymore. She referred me to a website to download it from an online site. I told her I don’t have a computer. It would be easier if they can send me something in writing and this lady told me that they don’t. She asked- “and you come to us after two years? What have you been doing in the meantime? “And from then on she was very rude and she transferred me to another lady that was worse! I do not need this! And the fridge is very noisy. I’ll never buy Whirlpool again.

My model - GB9FHDXWD06 - is one of only a very few that fits our space. However, it has failed three times in 5 years: 1) A faulty defrost drain tube that was replaced under warranty, 2) A jammed vent flap that caused the freezer to fail, and 3) a burned-out control panel (an expensive repair). It is also annoyingly noisy and middling at energy efficiency. The coils are in a very narrow space below the refrigerator, which makes them a bear to clean. And, the plastic front plate that must be removed for cleaning breaks far too easily.On the good side, it is a bottom freezer model (which is far better for convenience), the space-wasting ice maker was very easy to remove, the glass shelves, removable baskets, and drawers are easy to clean, and the auto-defrost works very well (after the recall update, number one, above). Temperature uniformity is good and the freezer maintains below 0° very well. Overall, it is a good looking appliance with mediocre efficiency and poor reliability. Not recommended.

Worst customer service I have ever seen. I have been waiting on a part for my dishwasher since before Thanksgiving. I have sat on hold for 2 or more hours. They cannot connect you to a supervisor, you just continue to wait on hold. They cannot give an eta for the part that has supposedly been in production since before Thanksgiving. I get told one thing, then when I call back for an update 2 weeks later that person has no idea what Im talking about. I will tell you one thing, if you do not want a headache, I suggest you buy another product!! I can guarantee, I will let everyone I know and never purchase Whirlpool again if this is not resolved this week! After doing my research, this part should be recalled. It is a big issue with this very expensive dishwasher.

The washer and dryer, Cabrio, machines are not even 4 years old and Ive had to repair four different things! Literally just replaced idler pulley today, went to put a load in wash and F1 code appeared. Control panel, 350.00 for whirlpool or a technician to repair! 285.00 for part. I called Whirlpool and was not offered any apology. Never again will I purchase Whirlpool crap appliances!

Our dishes always come out completely clean and without spotting. I dont like having to get down into the machine and clean out the filter/trap, so I pre-rinse everything that goes into the machine, so that might help. Regardless, this machine does an excellent job. This is the Whirlpool Gold Series bought in 2013. It has numerous settings, such as delay, varying cycles, air dry, heat dry, etc. All the features work as expected, but like most owners probably do, I leave it set on the same settings all the time. It does what I want and does it very quietly. This is a standard, under-counter, full-sized machine. The outside of the dishwasher is stainless and the inside has a plastic lining. The controls are at the top of the front door, so that leaves the front completely clean-looking. Love it.

We purchased the gold series model WDT790SAYM1 in 2013 replacing a 12 year old Maytag we were very happy with. The Whirlpool just does not clean very well and leaves dishes dirty no matter which cycle you use. The spray arms are cheaply made and do not work well. Its a piece of crap compared to the old Maytag. Do not buy any dishwashers from Whirlpool, they are simply inferior products and a waste of money.

Ive bought two (2) whirlpool dishwashers in approximately two years. Both dishwashers stopped draining shortly after one year. I checked the filter, removed parts at bottom of appliance and checked the drain hose and my home drain to make sure that none were clogged. After testing the draining system a burning motor smell started to occur. At that point I disconnected and threw away the appliance. I dont know for sure but I think this is a recurring and known defect.

The top of the range stays very hot. Not the burners -- just the top of the stove itself. Now the oven pilot wont light and there doesnt seem to be any sound or smell of gas when I try, though the range works fine.

I will never, ever, ever buy a Whirlpool appliance again. We bought the french door bottom mount refrigerator in 2013. After our warranty ran out, we had to have the guts of the refrigerator replaced and then the ice maker replaced again. Now the freezer door wont shut and I cannot believe that Whirlpool would put their name on this piece of junk! We splurged to get what we thought was a high end model but it has been problem after problem. RUN from Whirlpool!

Since purchasing original refrigerator 2 years ago I have multiple problems. Freezer was icing up to the point where drawers could not be opened, after numerous service calls, door was replaced which did not resolve problem. Refrigerator was replaced on warranty. Soon after light control circuit board had to be replaced. Next light control had to be recalibrated. Now, with the unit being approx. 1 yr old, rust spots are appearing on freezer door. Whirlpool rep advised this problem is not covered on warranty and would not provide any information as to what company contacts could be used to pursue the issue. Very upset and disappointed with product and customer service.

We have had this range in our new home and in use since May, 2019. The first range had to be returned after its first use due to flaking of the interior walls; a problem the company acknowledged. Since then we have been so unhappy with its ability to maintain the oven temperature. Contrary to the instructions, we calibrated the oven temp and found that it would vary up to 20 degrees lower than the set temp. When set to 350, it would come up to that temp and then cut off until it fell to 330 when it would come back up to 350. That is a great differential noticeable in the time it takes to heat an item and which greatly affects baked goods. A similar lack of consistency in control in the range elements is apparent as well. Now those are major defects. Minor defects are: it is NOT a rapid preheat at all, both lights are on when the switch is engaged even though only one oven is in use, there is no clock function when the timer is in use and the range surface is difficult to clean as it streaks which is visible with the black finish.

We bought a nice stainless dishwasher from them and got the three year extended warranty. Parts of the racks have slowly been breaking off, and now its started leaking from the bottom at the end of its cycle. We called Home Depot only to find out we were 3 days over the warranty, and basically out of luck! We will never buy another Whirlpool again, or shop at Home Depot.

Whirlpool fridge with ice and water dispenser that broke down within days of install. The water dispenser stopped working after the first flush and Whirlpool were notified. They engaged a useless repair company who have been unable to resolve the problem and will not communicate updates. Whirlpool have been fully informed of the problem with their brand new product which was defective practically from the start and have washed their hands of any involvement in resolving the problem with their appliance. They defer defective product as a warranty issue and leave the consumer to chase after people to get a repair done. For a brand new $3,700 fridge that doesnt work within a week of install I just cannot believe they would sell a defective item and make their consumer suffer for it.What consumer would knowingly choose to purchase a defective appliance? If you end up getting a defect, the company should make it right....right away. Im at 2 months now without a functioning water dispenser on a fridge that is only 2 months old. Just disgusting.

This is a comment for the person with the ice maker problem. I have a side-by-side, in-door ice dispenser that clogs up. First sign of problem is either the ice wont come out or it comes out crushed. What happens is frost builds up in the path the ice takes at a couple of different points. The only solution I have found is as soon as the problem starts I turn off the ice maker using the switch on the inside of the freezer. Then let it empty with normal use (if you wait too long youve increased your problems). The release button for the ice bin has frozen by now so you cant just lift it out. The bin needs to be empty. When it is empty, work the bin loose and take it out. Youll find that frost and maybe cubes have collected, frozen and blocked the passage. Be sure to turn the ice bin on its side and spray water into the undercarriage to melt and remove all the ice build up there. I use a hot sponge to melt the frost in the ice tube and then dry everything. This gets messy so be prepared to have water on the floor. Dry the ice bin and reinstall it. Ice cubes will be ready to drop from the ice maker so it wont be long until you have plenty. I live in Florida with high humidity so need to go through this process about once a month. Its a pain, but now it is just part of owning this unit. Good luck and hope this helps.

I purchased a washer and dryer stackable about 6 months ago. It is suppose to have warranty but when calling the first time to Whirlpool their system was down and the girl was rude and hung up. Today I called and the only time they can offer is work days Monday-Friday 8-5. However, I live in Texas and work an hour and half away from where I live. I have just been transferred here so limited people known. So in order to get my dryer not even 6 months old fixed I have to accommodate the hours available and miss work. The dryer just stopped heating and stuck on the sensing wet cycle. I am a single parent of a disabled son, so with this said a days work is bills not getting paid. I find this unacceptable for a company as well known and one of the best not able to accommodate someones work hours for pretty much a lemon. It was a brand new dryer and washer.

We purchased our Whirlpool dishwasher/Model no. WDT780SAEM in July 2016 and it was installed on August 3, 2016. Right away we noticed 2 problems. The top tray squeaks very loudly when being pulled out for loading and unloading. The usual temporary fix for this would be using a product like WD-40. Of course as soon as you run the dishwasher all of the product is washed away. This was our first complaint about this dishwasher. The more important problem was the white cloudy residue being left on all of our clear plastic cups and glasses. Weve always had hard water but our previous dishwashers were able to remove the residue if we used the high-temperature wash. After looking at all of the manuals and user guides that are included with the purchase we read that we should be using a rinse agent and a product such as Lemi Shine to deal with hard water deposits. We tried these items and nothing worked.Using the All Fresh tabs didnt help and our filter was clear and clean. So we made an appointment to have the Whirlpool factory serviceman come out to look into our problems. First of all the customer service representative I spoke with was rude and impatient. She kept cutting me off and asking me about hard water and suggesting that I use all of the products mentioned above before finding out that I already had used them to no avail. Because we had the dishwasher for just over 30 days I asked her about the Clean and Quiet Guarantee that I found out about by going to Whirlpools site. Her exact words were The clean and quiet what?? So I didnt have much hope for our service appointment. Our serviceman was asking all of the same questions about hard water and if we had tried all of the products I mentioned above.After his visit we found out and now (too late) know that because our new dishwasher does not have a heat booster or the ability to get the water temperature high enough to remove the hard water residue theres nothing Whirlpool will do for us. This is the case with all newer technology dishwashers UNLESS you purchase one with a heat booster. I sure wish this wouldve been made clear to us, the consumer before making our purchase. If we had known beforehand that new dishwashers no longer get the water up to 140 degrees which is what would be needed to remove the residue, we wouldve made sure our model included a heat booster. Now were stuck handwashing our plastic items if we want clear dishes. Its not the end of the world but its not good customer service or honest to the consumer in any way, shape or form.

Since there is only two people in this home, we decided to go for the smaller front-loading machine. This was purchased in 2012, still running. It does a clean wash, however common sense does remind people to not over-load a front load washer. If one follows directions, it gets the job done, and ones machine lasts longer without problems. Thanks.

I have had this range since 2008 and used the self-clean last week. (I dont use the oven that often) Since the clean it has not heated up to required temp. I just called Whirlpool and a tech is coming out this Friday (Nov. 15th 2013). If it is determined to be the self-clean that did in fact cause this, the tech calls for an authorization and the repair is covered by Whirlpool. I will report back what happens.

Off balance, wont wash correctly. Familiar stories online. Wasted money on a washer that is not very old. Wont buy another one ever again.

There seemed to be an issue with the Whirlpool Cabrio Washer Pump. If a button comes off from your clothing or snap, etc., it gets trapped in the washer pump, causing it to crack and leak. Whirlpool on warranty only allows for one free change and anything after that costs $300.00. This is going to be the third time we are having problems with this and it is becoming, economically, a struggle for us. We have checked every button and snap to make sure they are fastened tightly, as well as any other type of items that may fall off in the wash and become trapped in the pump causing it to crack and leak. These pumps were poorly made and Whirlpool needs to be more aware of this problem rather than telling the customer that they are not aware of the situation.

3 months after I got the fridge, the ice maker went out. 3 months later it started to work again. Replace the water filters 2 times per yr. It is noisy when it makes ice.

The Whirlpool washing machine came with our apartment. It is a top loader, which I like. The only difficulty is that no matter what I clean the interior with, I cannot seem to get it clean. It gets very dingy, even with HE detergents.

I replaced a 4 year old Whirlpool dishwasher with a new Whirlpool dishwasher on 01/18/2019. July 2020, dishwasher failed. Finally got Whirlpool to send out a repair technician and was advised that the sump and motor had failed. This is after only a year and a half. Whirlpool will not back their product because I did not send another $200 for a service plan. So basically whirlpool cant even guarantee that their product will even last a year.My 4 year old dishwasher had the same issue which is still unacceptable. I have a Whirlpool refrigerator that almost burned down my house and just replaced a failed Whirlpool stove with a Samsung. I wish I could say what I am replacing this dishwasher with, but I am too frustrated to even look for a replacement after only a year and a half. Replacement parts will cost $250 just for me to do it myself. Do yourself a favor and research the product. Should you spend more? I cant answer that. I have seen 20+ year old Frigidaire dishwashers still working. I honestly dont know what brand to get, but I do know that I will never purchase another Whirlpool product again, and neither should you.

This washing machine is terrible. It barely cleans my clothes and frequently gets off balance. I am now on my second repair call in less than 3 years. (I bought the unit in the summer of 2013. It is now the winter of 2016.) The last repair guy tried to blame me, suggesting that I was filling it too much and with heavy materials. Last night, I washed 5 or 6 doggie towels. Not even large, bath sized towels. And the whole thing just stopped. It wont spin and wont unlock. What a piece of crap.

18 months ago my husband and I bought our first Whirlpool washer and dryer to go with our first home. 6 months and the dryer stopped spinning. There was an issue with the belt. 12 months later the washer has stopped draining and spinning. It is 2 months since our first filed complaint with our extended warranty company and we still dont have a washer that works. I dont care if I have to take my laundry to the river and beat it with a rock. I will never buy whirlpool again.

I purchased Whirlpool only front load compact washer in June 2015 and lasted only a year before the door lock broke and getting F6 error that means mother board to be replaced. Whirlpool warranty department (AIG) did not bother to do a complete repair and offer buy out at a 75% of my purchase price. My five year warranty premium cost was not refunded. I do not recommend this model be purchased by anyone. Whirlpool washes its hands on the quality and reliability of its product in US and that is a shame! A service life the unit should be at least 9 years with affordable maintenance cost.

I am following up on a review I submitted on April 22, 2015 about a Whirlpool refrigerator with french doors and bottom refrigerator. At the time, paint was falling off from the door as pictured in the previous review. This another chapter on this story and probably the closing chapter. A few months after the paint event which I could have lived for a while, the right door hinge literally disintegrated leaving the door without support. The door seals material is of such poor quality that they have disintegrated and the water condenses inside. The bottom photo shows hinge components that came off the door hinge on the kitchen floor. The second photo from the bottom up photo shows how the door scraped the plastic of the freezer door top trim if the door is not lifted to clear it. The second photo from top to bottom shows the door over the hinge pin if I am not careful lifting the door to clear the freezer door.The first photo from top to bottom shows how the door remains open if not lifted so that the door magnetic seal keeps it in place. It is very hard for me to believe that a country like the United States of America treats its customers with no respect. I met my obligation to pay the amount on the price tag of this appliance but I cannot say that Whirlpool did its part of providing a basic quality product. There is no consumer protection agency in this country to protect consumers from corporate predators that have no sense of a fair deal with a customer. So here we are, being abused by United Corporations of America. I hope the future brings a different understanding of the american people on these matters. Thank you for the opportunity to express myself on this matter. Next step... buy a foreign made appliance that will support another country work force... sounds familiar.

Our Whirlpool 40-gallon electric hot water heater, purchased in 2008, has performed fine, until today when it flooded our basement and, of course, did not provide hot water. As the paperwork says, it has a 12-year warranty. What options do we have for repair or replacement, preferably replacement?I was unable to contact anyone on the 877-817-6750 number due to the bad weather. The model # is EE3J40RD045V, the serial # is 0742130246, and the product # is **.

I bought an electric hot water tank from Lowe’s less than 3 months. No hot water so I called Whirlpool. They give me service dept over 150 miles away. They will not come. I need hot water and need help. The hot water tank is half way in the attic and half in the closet.

We replaced our 20+ year old washer and dryer with a Cabrio set. I read the instruction booklet twice to make certain I did everything correctly. Ive washed two loads. Both times, the clothes were in a ball at the bottom of the washer. Everything was horribly wrinkled. DO NOT BUY this WASHING MACHINE UNLESS YOU want your CLOTHES to COME OUT in a WRINKLED BALL.

Sears, Whirlpool Cabrio Platinum washer and dryer purchased spring of 2013. I thought this would be a good combination to purchase quality appliances that would last for years. NOT! These machines are used by my wife and I only. Washer: Bearings go out. Repair: Replace tub and bearings. Quote: These things arent made to last more than about two or three years. Another quote. Do you notice that your clothes arent getting dry? Yes. Yeah well, you have to use the timed dry setting because the regular setting shuts off as soon as it senses one piece of clothes is dry and leaves the rest of your clothes damp. DO NOT BUY.

I purchased a Gas Stove from Home Depot on 11/23 and it was delivered on December 3rd. My God, Im having a dinner party tonight and the stove doesnt heat up past 170.. Unbelievable!! Need a replacement gas range. Tried to chat and call Whirlpool unsuccessfully. I am very one disappointed customer right now!

I bought an electric range at Lowes. The oven stopped working after 10 months, which means it is still under warranty. A repairman came out twice and put in new parts. He said all had been replaced that could be replaced. I will call him again and see if he can do anymore. I dont think I will buy from Lowe’s anymore and certainly not a Whirlpool.

We bought a Whirlpool with convection oven, it is beautiful and very well designed and fully electronic. You can only control it via touchscreen Which, when the software runs into blocks, it is impossible to troubleshoot efficiently, you just have to wait until it completes its rebooting. It is very frustrating to spend hundreds of euros in a device you just cant control when it crashes. Horrible programming made for a horrible user experience. You have the feeling of not being able to use it or fix, it is like having a mobile phone or computer Which only works on what appears to be a random logic. The errors displayed on the screen are often vague and the user troubleshooting manual is just plain short. We will return it without doubt and dont recommended ever buying this device.

I have clothes that are coming out torn with large holes, especially cotton items. I dont know if it is the washer or dryer.

I bought an Accubake gas range. I had Whirlpool replace the top sheet metal as it was bowed, cheap & thin. A few days later, they replaced all the brass burner orifices and it all froze and would not turn off. I had to pull the range away from the wall and turn the gas off. The bottom door to the broiler is wide open and it will not close. The stop button for the oven also does not work. This company has been selling these lousy products based on their previous good reputation.

After yet another frustrating round of laundry I have to write this. This has been the worst purchase (Cabrio 6800 Washer and Dryer) Ive ever made. Like other reviewers, I thought I was buying a high-end (high priced) product that has performed miserably from day one. Clothes do NOT come clean and for some reason, towels and dishcloths get ripped and shredded. All cycles (except sheets/towels) do not dispense enough water. Of course the one that does, results in the ripped and shredded problem. A little more than a year after purchase, we got an error code indicating the computer board was bad. Code would come up during initial cycle start and again at the start of the rinse cycle. Whirlpool basically said tough luck but shortly after, we started receiving offers in the mail to purchase an extended warranty for $175. Out of principle, I did not do this. Instead we discovered that we could push pause/start/pause/start multiple times and it would eventually keep going. We are still doing that on EVERY load of laundry (start and rinse cycles). I am not far from just biting the bullet and buying a new washer. It will not be a Whirlpool. One positive note is that the dryer has performed well, unlike some of the other reviewer experiences!

Our whirlpool gas range has a defect - the material around the control panel is peeling and flaking; it is not possible to clean it and it is likely going to get into our food. It has not been cleaned with anything harsh - I use warm soapy water or stainless steel cleaner. I use the same thing on my other appliances and they look fine. I am waiting for a tech to come and look at it but after reading other complaints I fear that they are going to say it is cosmetic and it is not covered. Sadly, we can no longer wipe the control panel if it is dirty because the stainless steel is flaking off and it gets all over the burners and I am concerned it will get into our food. I am willing to bet the paint that is flaking off is not approved for consumption.I wish I had our old Frigidaire Gallery Series range back. I regret replacing it. Whirlpool was not helpful. They told me to contact the place I purchased it. The place I purchased it said it is a manufacturers defect. Someone suggested painting it with stainless steel colored spray paint which sounds like it is going to look awful. The new panel is $148 but it will need to be installed and if there is a defect how often will I have to replace it? I am very disappointed.