We had to have a sensor switch installed. We purchased this washer, plus the matching dryer June 10, 2010. This was just 16 months ago today.The cost of this repair was $160.24, for part labor and service call. The service call was excellent. Wish I could say the same for washer.We had previously owned a KitchenAid washer for over 20 years (before purchasing Whirlpool washer) and did not have to have one repair on it. Very doubtful I will purchase another Whirlpool.Looks like quality is a thing of the past.

Its a very good one, it kept my stuff cold, and fresh when my other fridge went on the Fritz, but only one problem, and that is, it has glass shelves and if you have kids, it’s hard to keep clean!

This is a horrible washer. It leaves a white residue on dark clothing and the clothes need to be rehashed. There is water that settles in to the fabric softener dispenser. Now the washer is leaking. My husband replaced the tub seal or whatever since he found this could be the problem while searching the internet. It is still leaking and we have no idea from where the water is coming. I agree with the other person that the Whirlpool customer service cares not that theyve manufactured a defective product.

I purchased a 50 Gal. Whirlpool gas water heater on Saturday, 12/31 to replace a 20-yr old unit that had failed. The unit was installed that day and it started right up but I noticed the burner had gone out about an hour later and the status light indicated FV Sensor Lockout. I tried calling Whirlpool but their customer service was closed. I tried troubleshooting myself using manuals and Internet forums without success. Everything I could find indicated that an FV Sensor failure could not be repaired and would require replacement parts. I called Lowes and was told they could not help me and I would need to talk to Whirlpool.I called Whirlpool again Sunday, 1/1, but they were closed again for the Holiday. I called two plumbers and both told me that the Whirlpool units were problematic and that if they did come out, there would be little they could do except charge me a lot of money and recommend parts to order as Whirlpool does not let them stock parts. Both plumbers also suggested that I consider buying another brand.So I went to Home Depot and purchased another brand with similar specs. I installed it that day and it fired up right away and has been running fine ever since.I talked to Whirlpool on Monday, 1/2, and they told me they would not issue an RMA for a unit that they considered usable. They also told me there was an FV Sensor reset procedure that they would have walked me through had I been able to talk to them that would have bypassed the sensor until a replacement could be installed. I told them that if they would publish this procedure in their manuals or on the Internet, I would have certainly done that. Im now fighting with both Whirlpool and Lowes to get a resolution to this problem. Im not sure about other Whirlpool products but their Water heaters seem to be very problematic.

The Cabrio is the absolute worst washer that Ive ever owned! No matter what combination of setting I use, my clothes come out dingy, all twisted and wrinkled, and full of lint and detergent residue (I use liquid detergent made specifically for HE washers). Every setting runs for over an hour. So much for high efficiency! What it saves on water it more than wastes on electricity!! More often than not, the entire load becomes enveloped in one of the items to create one huge ball. A t-shirt stretched to encompass the remaining clothes into a perfect sphere! When that happens, some of the laundry in the middle of the big ball is barely damp. The dryer is just as bad, even the towels come out wrinkled. How is that possible? And again, it takes over an hour to dry a load.Whirlpool customer service is awful. When I called to complain, the agent began schooling me on how to wash clothes. Im 66 years old, Ive washed a few clothes in my lifetime and have always prided myself in my white whites and bright colors. I have a new house and the builder provided all the appliances. Based on my past negative experience with Whirlpool products and their customer service, I would not have purchased Whirlpool.

Whirlpool and their extended warranty is a ripoff! I bought a Whirlpool refrigerator not even two years ago. It has stopped working 4 or 5 times, causing us to lose all our food. When it is working, it makes an awful noise. I have renewed my contract with A&E due to the fact that the frig is a lemon; which A&E is a joke as well. I contacted them 2 weeks ago about the frig not working again. They stated they could not come until Sept 18th, a month later. Come on. Really. They are a ripoff as well as Whirlpool appliances. False advertising is against the law. I also contacted the merchant where the frig was purchased in Hazlehurst GA, who does not care one way or the other. If whirlpool was as great as they seem to think their appliances are, they would replace this lemon in my kitchen. We are elderly and are not able to keep dealing with this issue. I would never ever recommend a Whirlpool appliance to anyone. As a matter of fact, I will tell everyone I know not to purchase one; due to the way your company has treated me and my wife.

I thought with the big tub I would be able to wash my king size bedding and other large things. Theres barely enough water to wash a small regular wash. Since it has no water it does not clean my clothes. Why the big tub if you cant use but one fourth of it?

Purchased WP fridge, stove, and dishwasher at the same time. All were the gold series. At 20 months, freezer stopped cooling. WP would not cover the repair. Refrigerator has been noisy from day one. This company does not care about their customers.

We purchased a new stainless steel Whirlpool refrigerator in February 2015. Within the first few days the fridge door handle broke off. Not that we have super human strength in our 60s but the handle connection is a very thin plastic. We put it down to the possibility that the warehouse or shippers may have banged it and perhaps we just didnt notice the initial crack. The handle was out of stock so it took 8 weeks before the new one arrived. This week the freezer door handle cracked! Same problem - cheap plastic handle connector doesnt withstand the vacuum seal. Whirlpools handle connection to the door is comprised of a 1/8th inch thick by 1/4 inch square piece of brittle plastic. This is screwed onto the door. In reality this needs to be metal. Enough said… Check out the handle connection before you buy this appliance. You will wait months for replacement parts as they cannot seem to keep enough of them in stock.

Purchased on 04-26, professionally installed on 04-29 into a clean, large, well-ventilated area within the garage. Has turned itself off every day since then. Flashes code 10, screen is dirty... Pull the burner and the screen is clean. Called Whirlpool. They tell me to clean it again, so I do. This goes on for weeks... I can now pull the screen and clean it with my eyes closed. I get up a half hour early every morning to complete my water heater re-lighting procedure so my family can take a warm shower!!! Whirlpool gives me a phone number to a repair company. They tell me the repair person will have parts on the truck. I wait four days, guy comes out and says, You need a control valve.... did they send it to you? So I had to call Whirlpool back and order the valve... three more days... Very next day after repair, the thing shuts itself off again! I call Whirlpool and they try and push me off to the repair company, saying they are now responsible for the repair, but in the same sentence the tech says the heater needs a burner assembly. Okay, so you know it needs a burner assembly, but you ask me to contact the repair company to come out and fix it knowing they DO NOT have the parts on the truck? Only after I change my tone and raise my voice does she offer to send the part ahead of the repair appointment! In my opinion, Whirlpool has reached the top of a list shared by other mega companies like Bank of America and Time Warner Cable... Too bad the accolade is for the worst product and customer service. DO NOT BUY Whirlpool.

I had a full set of kitchen appliances delivered to me on December 11. The delivery crew installed everything but the microwave because we needed to have wiring done. Three days later an electrician came and upon opening the microwave box it was severely damaged. Whirlpool won’t replace it because I called one day outside their 48 hour window. They delivered me a damaged product – period. It should be replaced without question. Instead they want to send a “cosmetic tech” out to see if it can be fixed. I can’t imagine that’s a more cost-effective method for them. Completely unacceptable. I will never buy Whirlpool again based on their lack of customer service and common sense.

I have a whirlpool water heater. This is the third or 4th time that the upper sensor failure code has come on. Our water heater turns off all the time and we have to fire it back up. In the past few months, it has started pouring water out from the long tube on the side of it anytime we turn it on for more then 10 minutes. The last time we called a plumber, I was trying to get a quote on a tankless water heater. Ive been so fed up with ours and I thought that would be a better route to go. The plumber explained the negative sides to a tankless water heater and explained that our water heater was a really nice, really expensive and fairly newer model. I told him that I had just gotten it about four years ago. He said he could just fix that one. So after looking at it, he acted as if he didnt know what an upper sensor was and told me it was under warranty and that I should call for the parts. Every time we have called for the parts, they send the same box thing on the front of the heater and every time, it doesnt fix it for long before it says the same thing. And now, like I said, the water heater has now added the problem of pouring water out of it. I need help. I dont know what to do. Im tired of not knowing if Ill have hot water or if the water heater is going to pour out water. Im pregnant and worried that if we cant get this fixed Ill continue to have this problem along with having a baby to take care of. Please help.

We purchased this washer and dryer new in 2011. Have repaired door to washer twice. New doors total cost $500.00 each time. Now it is cracked yet again and the dryer door has to be adjusted. The temp does not work right. Have to do minimum of 2 cycles for drying. Very unhappy. We may as well buy a new set of another make. Tired of the expensive repairs.

The damper switch at the top of my water heater, one I purchased at Lowes stopped working. I talked to someone at the local store, and I was told I had to contain the manufacturer. I called the number on the front of my unit. The tech talked my husband through the restart process...not once, but on two separate occasions. We were told that because it was intermittent, something they decided Over the Phone, they could do nothing. They would neither send a replacement part nor a technician. By the time we had to call back two days later, restart was impossible. JUST to get the part, a specialty piece, we now have to pay for expedited shipping! And either install ourselves, or wait 5 days After Arrival (!!), to get the stupid thing fixed! If they had sent the part out originally when we asked, we wouldnt have to wait for hot water or pay anything for a warrantied piece! Its a racket. Stay away!!!

I purchased my Cabrio Whirlpool washer 4 years ago and have had problems every since I bought it! Thank goodness I bought the extended warranty! The last two repair bills were over $1000 each! My warranty just ran out and I had it repaired last two months ago! This is not my first complaint! When will they start listening to consumers? This is ridiculous! Now I am faced with the problem of just trashing this washer or spending another $1000 to repair it! Something needs to be done! I am warning all of my friends and family and will post again my problems with this washer on all my social networking sights! Whirlpool needs to take responsibility for their problems! I will never purchase any Whirlpool products ever again if they do not assume responsibility!

Hi Folks, so today I had the pleasure to speak to Whirlpool regarding a repair bill on our washing machine which now has a bearing failure and estimate to repair was 1279.00. Its 6.5 Yrs old, just out of extended warranty and cost me with the pedestal a total of 1250.00 when new. I explained that in the 6.5 since I have lived at this house where we spend all new Whirlpool Gold Appliances, half have now failed. Range Microwave, Dishwasher and now the 1250.00 front loader is dying a slow and agonizing death with a bearing failure. Just so everyone understands, the estimate is from an official Whirlpool repair service that was booked through the Whirlpool website. Other repair folks just would not bother to look at it when I told them I believe the bearing was going bad.The repair man that arrived was professional and on time. However, I had a hard time understanding how a 6.5 Yr old washing machine would be considered beyond economical repair by costing 1279.00 to repair. Labor was 250.00 which I thought was fair. Time, etc. But parts made up the difference in cost. So later in the day, I spoke to Whirlpool and they offered the equal new washer for what would seem an excellent price. About half off. Wow, I thought that sounded good. So I asked if my existing pedestal would work with the new washer and it did not and I would have to pay for one. Regardless if my old one was fine or not.So, they offered a discounted rate from new at another half off. Total approx 800.00. So, I asked the Whirlpool rep to hold on and I need to check with my wife if she wants the replacement. She uses it as much as I do and wanted her thoughts. She checked the model on the washer and pedestal and with the local Home improvement store, they have it on sale for both units (washer and pedestal) and its about 50.00 less?Consequently, I called Whirlpool back and explained that it does not move the needle to regain my trust as compensation on a 6 yr bearing failure, failed dishwasher and range microwave they offer what a distributor of their product can offer for less as a package? Really? I mean, the Home improvement store is not in the business to lose money. Now, I am having a hard time understanding my own failure to have trust in a brand I used to have with my previous house.My mom had an old Whirlpool washing machine that lasted 25 years before she and my dad gave it away. You know, the old white top loader they used to make back in the 70s. Sheet metal, made a racket and never broke? Oh yeah got the clothes clean too! I dont know what to make of it anymore. So, I will just wait till it dies and take my hard earned money and spend it on another brand in my next house which we are going to move to soon. Maybe I can feel nostalgic and find my moms old washer. Its probably washing someones rags right now and getting them clean. It must be 35 yrs old by now.I dont expect to get anything for free. Its out of warranty, so I need to deal with the consequences, but there are steps the other party can take to help remedy the situation. I think they tried and it was genuine but in my thoughts its just not enough when your local box store is offering the same. When you develop a brand to extend a message of trust in quality and value, you need to have quality and value all the time. I suggested they help with the costs on the parts. I would certainly pay for the labor. Parts cost little to the manufacturer. Unable to help that way. I thought it was cheaper for them too. Guess not. Its come to be a throw away washing machine at 6.5 yrs and I am Infinitely disappointed. I just want my washing machine to work as well as my mothers old one and have the possibility to fix once in a while when needed.

I absolutely HATE this washer! These pics are of jeans AFTER they came out of washer. Its energy efficient for sure...doesnt use enough water to fully wet the jeans. And, yes, I know how to choose the correct settings. See how wrinkled the jeans are? That is what all clothes look like after being washed in this washer. Dryer isnt any better. It does dry them, but they are so wrinkled they look like they were just pulled out of dirty clothes hamper. I was a Whirlpool fan up until this set. I realized before my 30 days were up that they werent cleaning my clothes well. I went back to Lowes & set up a date & time for them to be picked up. Salesman convinced me that I just wasnt use to this new type of Whirlpool washer/dryer. Plus he insinuated I was being a problem customer who was lying about the poor performance of my set. He said they had sold a lot of these W/D and NEVER had a complaint. Dummy like I cancelled the pick up. I would not take another set of these if they were given to me. If I could afford it I would give away this set & buy something else. Anyone still interested in Whirlpool Cabrio W/D after reading my review? If so, Ive got a set I will sale you for what I owe.

Broke within a year, company wouldnt back its product. Went out for another range, chose a different brand. Make sure you know the companys policy in case of breakdown. Sometimes, even though it might be an off brand, might turn out to be the option. Think outside your norm, listen to employee, other consumers. Just because its on sale doesnt mean it actually does its job.

After only 6 months of use, the cooktop light bulb burned out. When I tried to replace it, the glass part of the bulb separated from the base. The bulb is screwed in so that the base faces away from the front of the microwave. With the small cavity and the backward installation, it will be impossible to remove. Now I have no light and dread how much a service call will be. The unit was installed by a contractor prior to our purchase of the house and it is now out of warranty.

I like the newer technology that is built into the washer. My only complaint is that the wash time is automatically set depending on your load choice. For instance, a delicate load is set to wash for 45 minutes. I dont feel that amount of time is required.

I bought Whirlpool gas water heater on July 2009. It keeps going out. It is not working. I found out you cant even get parts for fixing it. The dealers told me its junk. I was told to buy a new one. Then, I found out its been in class action lawsuit. How did I get to buy it after it was recalled? I dont know what to do.

I had a Whirlpool washer for three years that I bought at Sears and it started making a noise. I called Sears repair and they said it was the bearings. Would cost 600.00 dollars. The machine is still running making a noise are there more in a machine. I will never buy a Whirlpool product. I just lost my husband and I cannot find the bill but I am calling Sears tomorrow.

I submitted a complaint several days ago about my 3-year old Whirlpool Duet washer not working and costing $550 to fix. I decided to just replace it so my husband unhooked it this morning. We were going to to try to sell it on Craigslist as is. I pulled out the laundry detergent compartment to clean it because I had filled it with detergent and fabric softener the other day. The smell that came from inside the washer where the detergent is dispensed was awful. I looked inside and it was completely filled with mold. I had periodically run the clean cycle with bleach but apparently this did nothing. I am writing this second review to warn people about this. I am going to just trash the washer now and I hope this has not affected our health in any way. For those of you who are thinking about purchasing this washer or one similar, I strongly urge you to stick with the plain old top loader. That is what I am going back to.

Updated on 03/15/2020: We bought this eight years ago to replace a 20-year-old Maytag that had finally developed a rust-related leak after serving us faithfully and needing only one almost trivial repair ($10 DIY lid switch replacement) over that period. I have replaced the water pump, the gear case, rotating seal (3 times), the lid switch striker (3 times), and the replacement gear case is making noises indicating incipient bearing failure. In its finite wisdom, Whirlpool decided to make the failure-prone main bearing irreplaceable, which means you have to replace the entire gear case, at a best-case cost of $120 and a worst-case cost of $300, plus labor, unless you do the work yourself, as I do. The secondary issue is mold and a musty odor. The most effective way to eliminate this is to pull the drum (non-trivial, requires a car jack, a 2x4, and a special spanner/wrench) and swab down the inside of the tub with disinfectant. (Been there ... done that three times over 8 years.)Original Review: I am in the process of replacing the bottom seal on my 6-year-old Whirlpool Cabrio (WTW5500XW2) washer. This will be the fourth major repair I have done on it. Fortunately, I can do the work myself and know how to find the best price on parts, but it is still discouraging that a lightly-used washer would have so many problems in such as short time. (It replaced a 20-year-old Maytag that finally rusted out.) Repairs to date: 1) replaced drain pump motor; 2) replaced lid switch; 3) removed basket twice to clean outer tub, due to mold and odors; 4) replaced suspension rods due to excessive spin vibration; 5) out of commission awaiting a new bottom seal. Total cost of parts (labor was on me) is well over $100.

We purchased a new home in July of 2011 and we paid extra for the upgraded appliance package, which included a Whirlpool Microwave/Convection Hood Combination unit. We have Model # GH7208XRS3. We use the microwave a few times a week and only used the home 6 months each year during 2012, 2013 and 2014, for a total of approximately 18 months. From the very beginning, we had trouble with the microwave control panel turning itself on and the electronics going through various timing and programming functions independent of any human operator.During the combined two-year warranty period from July 2011 July 2013 (the Manufacturers Warranty lasted one year and the Developers extended Warranty lasted an additional year) we had 5 service calls on the same issue. The Authorized Repair Center repairman called the Whirlpool Tech Line while he was in our home and was told that there was a flaw in the design of this model. They replaced the door and then when it acted up again, they replaced the control panel. In Nov. 2012, after the repairman told us the door needed to be replaced again, we asked for a new appliance since we had the same issue repeatedly and they had already tried to fix it by replacing the door and it was still under warranty. We were told that Whirlpool would not replace the appliance until they had tried to fix it three times and we needed to get a new door again. We were told that because it was the same issue repeatedly, we would get a replacement if it still went bad after the warranty was up. So we had the door replaced again, which did not fix the problem.In late 2014, we again had the same issue with the control panel and made a call to Whirlpools Customer Experience Center. At that time, we were told that the warranty was no longer in effect and Whirlpool would do nothing to fix the issue. Even though it was the same issue that they had attempted and failed to fix while under warranty, the company would no longer stand behind the promise of customer satisfaction and told us they will not replace a 3-year-old microwave. When I asked the Customer Service Rep to speak to a Manager to escalate the issue, I was transferred to the Tennessee Office. When I got the same repeated run-around from the Supervisor, Melissa, I asked that Customer Service Supervisor to let me speak to a Manager and she told me she could not give me the name of anyone else to speak with and hung up on me.I am writing to you to express my extreme disappointment in Whirlpool and the products reliability, the way the company has handled fixing the problem and especially in the conduct of the Customer Service department. Whirlpool gave us nothing but a run-around for the years the warranty was in effect, knowing that this model has a design flaw and trying to do band-aid fixes until the warranty ran out. We were told that our only option now is to pay to have the same problem fixed a fourth time or purchase a new microwave.Whirlpool has trained their Customer Service people to be polite but ineffective and obstructionist on the phone and then hang up on the customer when they cannot resolve the customers issue. I believe that Whirlpool should be committed to customer satisfaction and making sure that their products work as intended and fix the problem that was reported while under warranty, even if it no longer in warranty. Whirlpool should be as disappointed as I am that after three attempts the problem is still not fixed and should be committed to customer satisfaction enough to replace the appliance after three failed attempts.

I purchased this washer over 8 years ago and we have been using it 3 to 4 times a week/ 52 weeks a year since. It has performed flawlessly up until about a year ago when it kept given me uL error. Everytime I wash the basket always spins wobbly and unbalanced it seems. I checked the Internet and it turns out others have had the same problem. The solution was to replaced the 4 springs supporting basket and that fixed the problem. Been working ever since.

I purchased this stove online and have been very happy with the features. I am able to use alternate settings based on the size of the Pan/pot. Cook timer, light, variable rack displays, etc. The only negative feedback is the need to add 5-10 minutes more to the temperature, based on the recommended cooking time of your recipe.

I have a Whirlpool GoldSeries dishwasher and I wish I had never bought it. I’ll start with the cons because I don’t think any other dishwasher on the market matches this: After 3.5 years either the motherboard or the motor is trash. It will cost so much to fix it that buying a new dishwasher is a better option. I paid more than $800 for the dishwasher + $200 for the install + $75 for the service call to find out it is garbage. I used it about 2-3 times per week, which adds up to about 455 uses total for the time I used it. This shows that the cost of this dishwasher, without operational cost considered, is $2.36 per load (or $307.14 per year if you prefer). No other appliance I have ever owned was as expensive, over its lifetime, as this dishwasher.Whirlpool customer service was difficult to get a hold of and then obstinate and useless. The dishwasher would stink if it was not cleaned regularly. Pros: It is quiet and it cleans the dishes well. Recommendation: Do not waste your money on this. Many other dishwashers are quiet and clean dishes but not many will be this big or expensive. A disappointment over their lifespan.

In my wildest dreams I wouldnt have expected that changing a burned out light bulb on a 7 month old microwave would put us out of commission for over a month. Its been 30 days now and Im told it will be more than 2 weeks before the part comes back in stock. Whirlpool had such a good reputation years ago, but thats history. This is a disgrace.

We purchased an over-the-stove Whirlpool microwave in January 2011, when we remodeled our kitchen. In May 2014 after a loud pop, the microwave stopped working. This was Model # GMH6185XVS-1. Of course, the warranty is no longer in effect. I feel a high-end appliance that cost $500 should last longer than 3 years. I will not purchase another Whirlpool product.

Whirlpool is the manufacturer of most appliances including the Kenmore dishwasher. Your products are made horribly for the mother board to go out in 2 years is ridiculous. I purchased a stainless steel dishwasher from Sears in August of 2014. 2 weeks ago I received error codes E2 and F2. A technician came out and the mother board needs replaced because water got into it... its a dishwasher. The cost to fix $465. I paid $673. The sales person informed me that I should have purchased the extended warranty because the appliances now only last a few years. Seriously... fleecing of America. This is my last purchase from Sears. We have bought appliances for 30 years from Sears and this is the end. They could care less about customer service or their products. Apparently everything is now made by Whirlpool who will also be getting a review. Shame on you for making poor products.

I bought Whirlpool refrigerators around one and half year ago. After 1 year the light of refrigerator was broken. I was contacting customer service and arranged the fix. However, the contractor never showed up. After I making the call several times, I gave up finally. The repair is really bad experience!

Whirlpool Gas Range WFG540H0es - Purchased 2 months ago. After 2 weeks there was a spill. The black burner caps are powder coated. After cooling we washed it with dish detergent & a sponge. The powder coating came off. Called the company. They replaced burner caps. Last week there was a spill and it stained the burner bases which are powder coated in a silver color. We tried 409 cleaner, Windex, dish detergent with a sponge. Could NOT get the stain out started removing powder coating. Called the company they ONLY guarantee cosmetic appearance 30 days. They wanted $139.00 for a new set of burner bases. I am going to go back to Lowes & see if we can return this Whirlpool range.

I first want to begin by saying that we have been a Whirlpool family for years. I now own a Whirlpool microwave, hot water heater, washer/dryer, Jenn-Air stove and dishwasher. My problem now is with the Cabrio Washer purchased in 2008. I started having problems in 2011 and the same problem has raised its ugly head again. When I try to use the Clean cycle, it starts at a 60-minute cycle and goes down to a 2-minute cycle in 3 minutes without cleaning or even running water into the tub. This time, it made a terrible noise and stopped. The tub was replaced in July 2011 after having the same complaint as above. The repairman said that the mechanism on the tub to fit into the spinning cycle is made of plastic and is not holding up. Also, in March 2012, a new control board was installed. I spoke to Whirlpool Customer Service and they informed me that they did not have any other complaints about the Clean cycle and that I should call the repairman. Luckily, I purchased an extended warranty. I vote a thumbs down on the Cabrio washer.

My brother bought my 80-year-old mom this range so that she could bake all her delicious desserts with ease in a new beautiful oven. I was at her house visiting and saw that she was down on her hands and knees cleaning her SELF-CLEANING OVEN. She tried several times using the useless AQUALIFT FEATURE but to no avail. In this day and age with self-cleaning technology, WHY would Whirlpool install this unbelievable bad AQUALIFT cleaning feature? To see my poor mother scrubbing the inside of the oven like she did back in the 50s & 60s just completely appalling!! PLUS the top surface enamel is bubbling up with rust and the oven is only 2-3 years old. So we are trying to contact Best Buy to see if we can get a refund on this HORRIBLE appliance.

My old GE was better. I have to clean my Whirlpools filter once a month due to hard water - was wondering why my plastic cups had a white film - that was why. I have to put the knives and forks with the points facing up. My old dishwasher I could put the silverware in any way I wanted in the silverware compartment. My old one was quiet/my whirlpool I can hear it from the bedroom????

Purchased Whirlpool front load washer 2010. Had it repaired 2013. Paid $599 for washer & $648 for the repair. Mailed copy of sales and repair to Whirlpool customer service. Received call from customer service and was told to have a nice day.

This is our second Whirlpool refrigerator that has the same defrost water drainage problem. I was told this newer model had updated technology, not so, actually it is worse. My older refrigerator went about 8 years before I started noticing water on the floor and this newer model is 4 years old and it started having water overflow at 3 1/2 years. Then in April we replaced the water filter and the ice-maker stopped working. My freezer also stinks like stale water (my reason for replacing the old refrigerator plus the water on the floor). I followed a YouTube video for defrosting the drainpipe, it was very tedious, labor intensive, and time consuming and worked for 3 weeks. This is very upsetting. After spending $2500 to have such problems and my expensive $150 4-year extended warranty expired just weeks before the ice-maker went out. This is obviously a design problem that Whirlpool refuses to address since my other model was a year 2000 model and my 2013 has the exact same problem. VERY POOR customer care in addressing these design failures of both the defrost drainage (just make a larger drain port!!!) and the ice-maker.

As I write this my Whirlpool is roaring because a bearing is probably going bad. Ive owned this washer for maybe 5 years. They designed this washer poorly. If you leave change in your pocket as everyone does then it will end up in the bottom below the basket and get trapped. And it dislodges, and it will, when the drain pump engages it will blow the coin through and it will break the plastic housing. It needs two beads so that NO COINS can get through if you wash them. Very disappointed customer.

We purchased a Whirlpool Gold French Door refrigerator with a bottom freezer in Dec 2009. We discovered a leak dripping onto the finished basement ceiling. We discovered after several attempts that the plastic evaporation tray was broken (since day one). Previous defrosting had obviously evaporated into the hardwood until now. This item, although obviously broken when installed, was not fixed as the warranty had run out.Boo to Corbiel and to Whirlpool. They are financially not worth a lawsuit.

I bought a Whirlpool dishwasher from lowest in May of 2011 and it stopped draining, serial # f11601686. I was told it was under warranty and you sent someone out. But surprise, I got a $129 service bill and it couldnt be fixed, computer board gone and drain motor shot. I was told its cheaper to buy a new one. After 10 months of use, we need a new one. I think you should replace my dishwasher and pay for a service call. Oh, the reason they said it wasnt covered is because they sold me a 2007 model.

I purchased a washer/dryer around March of this year. I have nothing but trouble out of both of them. It doesnt matter what cycle the washer is on. Its like it has a mind of its own. It may wash; it may not. Sometimes, it takes over an hour for it to finish washing. The dryer sometimes dries on one cycle; the next time, it wont. Who would think a brand new appliance would do this. Every appliance in my kitchen is Whirlpool. They dont give me any problem, and I use them everyday.

They attempted to fix our fridge, 1 year into owning, claimed no parts available. Never fixed, fridge died. Refused to repair. Offered us a 15% Visa gift card on another Whirlpool. Unacceptable, they can’t fix their product, and will never recommend anybody go through my familys $3,500 wasted fridge experience. Don’t trust them, they lie, and just escalate it to another liar in the customer service department.

I purchased a whirlpool under counter oven - my main reason for not buying something cheap was the safety of my family - I chose the AKZM656 eye level oven. The stove is about two years old, but we do not use it that much. Two days ago my wife set the timer and placed a dish in for cooking; she then went outside to water the garden. About twenty minutes later she returned as something was burning- the oven reached a temperature of 350 degrees and would have burnt the whole kitchen down if she did not spot it. Now surely the oven should be designed to switch off if sensors fail? I reported this to Hirsch (Ballito) but they say they have no one servicing the Richards Bay area. I am not sure if this stove should be fixed as it is obviously not safe and makes me wonder how Whirlpool get safety standards passed on these items. Surely you expect better when buying a well-known whirlpool brand?

My stove is great. The only thing I would change is one more big eye. Having two big eyes would really help. I also love the oven although I have to pay attention because it heats on the hot side. A cake will be done in 18 min instead of 20 or 25.

We brought this in Jun 2015, within 1 weeks it developed its problems. Ive had service men out 10 times for ice buildup on the freezer side, and the refrigerator side not cold even on max setting, and the problem hasnt been solved yet.

2 yrs after my landlord installed WHM31017AW1... Whirlpool oven stove microwave. The door cracked then another crack and pieces from door fell on stove. I removed all loose pieces then glued all cracks & loose pieces on door. Landlord thought door was being closed too hard, silly. After all reviews same, not buying replacement door but having different brand installed.

We have tried to have our refrigerator fixed 3 times. Same problem every time ice build up in the freezer. Clearly after reading all the reviews Whirlpool has made a very poor quality of a product and they dont care. Hopefully others will read these reviews and learn that its not worth it to buy a Whirlpool.

After careful research, I purchased a Whirlpool microwave 2 years ago. Model WMH2175XVT-2. It looks brand new. Three months after the extended warranty expired, my microwave wont heat anything. Ive tried all the suggested troubleshooting in the manual. When I called Whirlpool (the number right inside the microwave door) I get a recording that asks me if it has been more than a year since my purchase. I can only say yes because even the extended warranty with Sears had expired by three months. Then Im directed by the auto-operator to schedule a repair service. Im fuming and seeing dollar signs and no human to talk to, so I hung up. I googled my problem and was asked to pay $50 by an online repairman, so I clicked out of that window not wanting to sink more money into a bad purchase. Then I found a website from a consumer saying the Whirlpool Company admitted it was a bad magnetron with this model and that they have had a lot of problems. They should have recalled this microwave model or offered to repair or replace it for free. I have just decided that I will no longer purchase Whirlpool products. As soon as my oven and dishwasher die I think Im going back to Kenmore products.

This dishwasher is the most quietest dishwasher we have ever bought. Cleans even the worst messes with ease. We love all the different modes for cleaning levels. Plus in addition the ability to adjust the racks for large capacity dishes. As well the adjustment to wash fine china and crystal. We just love it!

My water heater stopped lighting. I found out that I needed to replace the thermocouple. I wasnt able to find the right one anywhere. I called whirlpool and they sent me the parts I needed totally free. I was so happy to get it in the mail the next day cause I have gone 1 week without hot water. I went to work and got a call that my kids are dizzy and throwing up. The house had filled with carbon monoxide. The only thing that saved us was the fact that my AC unit for the downstairs was broken, so it could spread the carbon monoxide to where we slept. The gas company said that we most definitely would have not woken up. I now have a notice for hazardous material on my house. I thought we all just caught the flu. I had no idea that we were being poisoned because of this damn water heater. I could scream. Im a single mother with four kids and a sick mother and cannot afford a plumber for this madness.

Whirlpool Cabrio washer - Its very expensive and it quit after 3 years. Repairman said computer component went out and it would cost $450-$520 to repair and it wasnt worth it. He also told me I should have read reviews first. Whirlpool said I should have bought extended warranty. No more Whirlpool appliances will be bought for our homes or business.

We have already filed a complaint but could not get any satisfactory reply. Our washing machine is not working properly & we are very angry with your service. It has created a lot of problem to us. Kindly do something regarding this.

Apparently my machine, bought in 2011, was the first year they were made in the US. The washer has leaked soap down the front (a front loader) since day one. Service has come and replaced just about everything and its never helped. Its literally a piece of junk. Very disappointing. My older ones were great.

Am posting in regards to a brand new dishwasher that I purchased the first part of February 2020 from Menards. The dishwasher I bought is Model # WDT730PAHB and Serial # F94519386. I had the dishwasher 10 days and it stopped working after running only two times. I checked the breaker box and all electrical connections to the machine and it was getting electricity, but would not turn on at all. I called the store to return it and they only have a 7 day return policy. Since then Whirlpool has been contacted and I have had two service calls from Whirlpool. The mother board has been replaced (which I waited two weeks for the part & five hours for a service man) and still it will not come on. Now I am waiting on a wire harness, ordered on March 4th or 5th and still not here. I completely understand wanting to fix a broken machine, however this was a new dishwasher that only worked for 2 washes. I have now been without a dishwasher for almost 2 months, which in light if our current world situation isnt a huge deal, however this is a time when sanitation is very important. I feel like Whirlpool should offer to replace my new machine with a new machine and not something that is refurbished. At this point it is costing more to repair this machine than to just replace it. Every time I call Whirlpool I get the line of we have to repair it. Give me a break. Take care of your customers!!?? #neverbuyawhirpoolproduct

My machine has been ripping clothes for a few years but I thought, initially, that it was a snap, zipper or hook causing the problem. I recently got fed up and found this: **. It makes it pretty clear that it is a manufacturing defect. I called their customer service centre and spoke to a supervisor that told me it is normal wear and tear and that perhaps the glass in the door had worn out. Yes, thats right, she said maybe the glass has worn out.They are offering ZERO assistance in what would be a $500+ repair for me. Admittedly, my machine is five years old and out of warranty, but to me, when the repair is to install an entirely new style of door so that the clothes no longer get caught underneath, it is a defect. 43 different models of their machines are included in this issue and it was identified in 2012, a year before my machine was made. Why didnt they correct it before that?

I have been given a runaround for over a month to get my refrigerator fixed. They gave me a defected piece and it broke down in less than a year. I have been calling them up every day and they put me on hold forever-then they ask for all the details and direct me to another company. As of right now I have not received any help-My family is really frustrated as we have no fridge all this time. I dont know what to do.

I purchase the front load, energy efficient brands, low water usage. Love Whirlpool; never had a problem with their appliances. Front load, low water usage, clothes dont sit and spin in dirty water. Dryer has multiple cycles. Perfect for the whole family. My last Whirlpool set last me over ten years, wanted that same quality level in my new purchase. I wanted a quality machine. I was very familiar with the Whirlpool brand and knew that was going to be my first choice in a brand. These were full size. The tub is large enough to hold a king size comforter and wash it without destroying it. The dryer has a separate attachment for pillows and shoes (sneaker plus) and was competitively priced at the time of purchase.

I have had my refrigerator for a few years now. When I first purchased it, it was because of the brand and the looks. As far as performance it runs just as good as any other less expensive ones.

I recently purchased the Whirlpool Cabrio washer and it is the worst product ever!! It does not wash the clothes, it tangles it in knots and has ruined all of my clothes because it leaves holes in the clothing. I have had multiple service calls and all of the diagnostics check out. It is a horrible product that should be recalled and Whirlpool customer service does not stand by their product. Their supervisors and customer service is very rude and I will never purchase another Whirlpool product!!! I plan on posting my complaint everywhere possible.

Our Whirlpool 40-gallon electric hot water heater, purchased in 2008, has performed fine, until today when it flooded our basement and, of course, did not provide hot water. As the paperwork says, it has a 12-year warranty. What options do we have for repair or replacement, preferably replacement?I was unable to contact anyone on the 877-817-6750 number due to the bad weather. The model # is EE3J40RD045V, the serial # is 0742130246, and the product # is **.

Whirlpool Duet Machines - I feel very fortunate as I have not had a single problem whatsoever with my Whirlpool washer and dryer and it is 5 years old. Never once have I needed a part or had trouble with it. I feel bad for those of you who are dealing with this as what is worse than a washer/dryer that does not work?

I love my Whirlpool LP Gas Range. Cooks great and bakes wonderful stuff. Also has a drawer under to hold pots and pans. Self Cleaning Oven. I do a lot of baking and I cook three meals a day. The burners are easy to clean off on top. I try and wipe spills up in the oven as much as possible, It has everything on it that I love, except it could have a plug in which would really nice.

Whirlpool water heater FG1F5040T3NOV - I noticed that when I was taking a shower, my hot water wasnt working. I went downstairs and the pilot light on my water heater wasnt on. I tried to restart it. The pilot light wouldnt work or relight. I gave up and contacted a plumber. I dont feel I should have to pay for a plumber when its a product flaw!

When received there was a black dot on freezer door. It was replaced. Door handle on doors did not line up. Tried to tell repairman and he wouldn’t listen until the third handle on the refrigerator was replaced. Plastic handle broke three times when under warranty. Now freezer handle has broken! Plastic where screws attach handle is stupid. I’m extremely disappointed in product.

We bought a complete set of Whirlpool Appliances three years ago. The set we bought were in the upper price range. In the past three years: The freezer began forming ice on the bottom which melted and poured water all over the floor (a unit on the freezer had to be replaced 18 months ago). An element on the stove quit working and had to be replaced (12 months ago). The ice maker quit working and had to be completely replaced (9 months ago). The dishwasher quit working and the entire motor had to be replaced (3 months ago). The ice maker quit working again four days ago. The repair person who just came said the entire unit needed to be replaced, AGAIN. He said the warranty on the part is only 6 months. I called Whirlpool itself - their warranty is only 1 year. The fact that their warranties are so short, and there are so many problems with their products is evidence that they do not make products to actually work. They simply make them to sell. They do not care if the product works once the consumer has paid for it. This was obvious in my conversation with the Whirlpool service person. She took 10 minutes to gather all my personal information then took 10 seconds to tell me there was nothing they would do.

I just bought my washer 3 or 4 months ago. It is the worst washer I have ever owned. Anyone that has ever done laundry knows you need water to wash clothes. My clothes are not clean and my whites are very dingy. I use the same soap (Tide) and the same bleach (Clorox) that I have used for years. If I can find someone dumb enough to buy it I will sell it and get a good one. I would rather go back to the old wringer washers than this one.

I did not purchase it, the stove came with the house. I like the flat-top... easy to clean. I dont like that any little spill causes a stain that has to be cleaned. I didnt shop for this one. Although I would have this as an option if I was shopping. Low quality would be a problem. I want my stove to last a very long time. But, I dont want to pay a lot of money for it. I have a Whirlpool, glass top (smooth top) built in stove. I dont know the model. It has 4 electric burners, of 2 sizes. It has dials to control the heat amount.

Bought a new Whirlpool range in 10/20. In 06/21 the control panel stopped working. Now they say the necessary part will not be available until 10/21! 5 months without a working range! Dont buy Whirlpool--shoddy products and terrible customer service.

Whirlpool Cabrio Platinum top loader 2014 model - This washer is an over engineered piece of junk. It takes forever to wash anything and it never gets anything clean. I wish I would of just bought the repair parts for my old machine which I had for twenty-three years.

I purchased a brand new Whirlpool washing machine only 2 yrs ago. Rather than lasting upward of 10 yrs with normal use as advertised, the machine is nothing more than a giant wash tub. It doesnt Drain and Spin properly. The clothes are still wet at the end of the cycle and I have to either attempt to wring all items by hand or set the machine to Drain and Spin for a second time. Now, it no longer agitates the clothes during either the wash or the rinse. I am SO disappointed in this and very angry that I trusted this well known brand with my hard-earned money. I am also angry at myself for not reviewing internet posts as I am hearing the exact same experiences by others time and again.

In 2013 we thought that we bought a 30 cubic foot refrigerator model no. WRF989SDAM from Appliance Direct, Melbourne, FL. Months later we realized that it was only a 27 cubic foot unit. Two months after the warranty expired the unit started failing. Called the dealer and was told that they would have the service department to call us. Never heard from the dealer again. Finally I called an independent service company. After testing the unit the technician told us that the evaporator may be leaking. They offered to replace it for a price of nearly $500 with only a 90 day warranty. Realizing that it would work at least 90 days after the repair regardless if that was the problem or not.I decided that we did not want to spent that much money. Having refrigerator experience in previous years, I decide to add a piercing valve and adding refrigerant. Every few months I have to add refrigerant to keep the unit going. This unit has run nearly all time since the delivery. Corresponding with Whirlpool is somewhat like throwing a bottle in the ocean. I also noticed that Whirlpool has dropped the price of this unit quite a lot, must be to loss of customers. And yes I am 83 years old and handicapped and never had a problem like this to affect me so much.

The interior has an excellent layout and accommodates our oversized dishes. The racks operate with ease. The outside appearance is tastefully done and the noise level when in operation is very low compared to other brands we have owned. We are pleased with the overall operation of this unit and would recommend it to others.

As a rule, everything I put in it comes out spotless, but I know it is more a function of the detergent than the washer itself. Has nice features but the digital system does not allow you to turn a knob and go to a particular function like the older one, I miss that. Its a standard under the counter dishwasher, plain white with a nice, attractive operating panel with small LED indicators. NEVER put any vinyl, 45 or 78 record into a dishwasher!!! It will dissolve the labels, and if its made of acetate (home recordings) it will destroy it.

I have had my Whirlpool refrigerator 14 years and have had service on it only 1 time, for the ice maker. I have had a fridge where the compressor went out twice. Dont remember the brand but do remember the experience.

Purchased a NEW Whirlpool side by side refrigerator (WRS965CIA) and it was delivered on 2-3-14 with a dent in the door. The retail store ordered a replacement door and this order was approved by Whirlpool. 4 months later, I still dont have the door. My 8 calls to the retail store say that Whirlpools Trade partner is not returning their calls or emails to get this resolved. My contact with Whirlpool was met with contact your Trade Partner. Vicious cycle and still no replacement door.

My dryer lasted 18 months and then died! All parts have been replaced. $700 and highly rated, I dont know by WHO but would love to have a chat with them.

We bought a duet set front loader washer and dryer on 3/14/2010 and our washer already needs new bearing and costs about as much as a new washer. I think that is pretty bad when you can’t get two years out of a product and then can’t get anyone to help unless you want to pay out. I will not buy another Whirlpool product! Done!

Installed in May 2007, paid $674 for GU2455XTSS1 Whirlpool Dishwasher. It required service in March 2009 for $158 It became noisy in Oct 2011, so I placed a service call for $136. It was very noisy in Jan 2012. Again, I placed service call for an additional $93 that Whirlpool has not reimbursed. I must now replace the motor quoted at $403. The motor has a 90-day warranty. The 4.5 year old dishwasher must now be replaced. Whirlpool has not responded to email and to registered letter requesting a cost-effective solution to repair dishwasher that recognizes that reasonable life of the unit should be 10+ years and not 4.5 years.

We bought a Whirlpool model GC5SHAXVY01 side by side. The ice maker had problems within the first month, and they continued until the following year. Finally, the ice maker was deemed irreparable. Whirlpool worked with us, and we got a replacement for $600.00. The replacement had been in our home 3 months, when we realized it was leaking water. The guest room behind the fridge, had water soaked carpet, and molds growing on the baseboard. The hardwood under the fridge had been water soaked, and could not be dried by professional machines running 24 hours a day for 4 days. Oh the noise! The guest room carpet was pulled out with the baseboard immediately, and today, they are ripping out the hardwood affected in the kitchen. We called the CEOs office at Whirlpool to tell them. The answer was talk to our legal department.We are very angry. This has been very disruptive and upsetting. The floor is black under the hardwood. We are now awaiting the drying machines to come in for 3 days, and waiting to learn about what appears to be black mold. Be careful, and good luck if you buy from Whirlpool.

2 years ago, I bought my fridge from Home Depot and the delivery people did not leave a manual. I call to see if they could provide me one because I don’t know how to operate some parts of it. They told me they don’t send manuals anymore. She referred me to a website to download it from an online site. I told her I don’t have a computer. It would be easier if they can send me something in writing and this lady told me that they don’t. She asked- “and you come to us after two years? What have you been doing in the meantime? “And from then on she was very rude and she transferred me to another lady that was worse! I do not need this! And the fridge is very noisy. I’ll never buy Whirlpool again.

My washer is a top load, energy and water efficient model. I am amazed at how little water it uses and how well it cleans. I do have two issues, the capacity looks huge but it will not take a queen size and double sheet set in the same load. It unbalances and then cant seem to get going again. The other issue is that you cant pause the wash and adjust things, you have to cancel and start over.

Whirlpool Washing Machine Model WTW4950XW0 - This washing machine was purchased as a gift by my father. We have owned this machine for about 2 years. I am very disappointed with the quality of this machine. I have 3 children and several pets. I use my machine a lot and need a quality item that will last. This machine is not that item. Within a few months, the machine was off balance and bolts had to be tightened. We have had problems with the belt, bolts coming loose and the machine not draining.More recently, the machine has become very loud... For approximately the last 6 months. My husband has taken the machine apart and looked for anything to be wrong with it and has found nothing. Now the machine is not running. I will turn it on and it fills with water and then stops. I will clear it out and restart it and it does the same thing. Another issue has been with spinning and draining. The clothes are soaking wet even after the drain/spin cycle.I have researched what could possibly be wrong with this machine and have found a vast number of items that could need replaced. With the money I have already put into fixing this machine in the past and the amount it will cost to fix it this time, I believe I will be further ahead if I buy a new machine made by a different company. I will not be buying a Whirlpool product again.

I had the bearing go bad in the tub after a few years of service. It cost hundreds of dollars. As an engineer, I look at this and it is a design made to fail. The seal design is inferior compared to old washers that had a shaft seal made to be on a spinning shaft. This is a rubber lip seal that is going to wear because it is using washer as a very bad lubricant! When the seal goes bad, and it will, the water runs down to the bearings and destroys them, and you have the replace the whole tub as a $300 part!

Purchased new from Best Buy for over $1000. One or two months after the warranty expired the ice through the door malfunctioned, would only spit out crushed all over the floor then clog up. Didnt bother to repair it, just open the freezer. Next, the door would not seal right and frost builds up in my frost free. Also, the ice delivery wont close tight. Now the unit is about 3 years old and I just finished paying it off and all the door shelves are cracking. Contacted Whirlpool and was told by email politely, Too bad. You are out of warranty, but please buy parts from us and say nice things about Whirlpool because we so value our customers. Never will buy Whirlpool again and recommend you DONT.

I purchased a 30 gallon gas hot water heater from Lowes in 2013. Within the first 3 months, it went out. I contacted whirlpool who troubleshot the heater 4 different times. Final contact was in early 2014, I requested a tech to look at the heater. Was informed it is now over a year old, it would be at my cost. Replacement parts $30. Shipping the water heater is great if you like cold showers. After a little searching, I find they know this water heater is junk as does Lowes but dont care.

I bought my new Whirlpool Duet washer and dryer in November 2011. Washer was loud from day one, but I never owned a front loader and thought that is how it was. Then someone told me that meant the bearings were bad, so I called. While still under warranty, they did replace; and I had to wait 6 weeks. Then a few months later, it started leaking. I had the extended warranty, and A & E came out and told me the bearings failed again. And now, I get a check for $750. But the machine cost more than that. Do not buy any Whirlpool, Maytag, or Kenmore. They are all made by Whirlpool.

I purchased a Whirlpool Cabrio on October 27th, 2010. The Cabrio is always giving me the UL code, which indicates the load isnt in balance. Ive been doing laundry for 27 years. I know how to load dirty clothes into a washing machine evenly. Sometimes it will take me all day to do one load of laundry! Seven months after my purchase, my Whirlpool Cabrio washing machine started giving me the F51 error code. I called the phone number on my Lowes receipt for warranty work. Two weeks later, I finally had my washing machine running again. I was happy and thought Id only have to deal with the UL code. Boy was I wrong?!Now Im two weeks away from my warranty expiring. Im getting the F51 error code again! This washing machine is an $800 piece of junk! Hopefully, I can get the Cabrio repaired before my warranty expires in two weeks. I do a lot of laundry. We are a family of six. So, I know Im hard on washing machines but come on. Shouldnt an $800 washing machine last at least two years? Im not even a full year into owning this junky washer and Ive had two breakdowns! In my opinion, this washing machine needs to be recalled and people need a reliable replacement or refund.

Multiple issues with this two-year-old refrigerator. Do not buy! The exterior stainless steel doors rust in sporadic locations. According to a quick google search, it is a widely known issue that Whirlpool has not addressed. We have never used abrasive cleaners, only wipes that are made for stainless appliances. We use them on all of our stainless appliances. The fridge is the only one that now has 10+ areas of pitting rust. It continues to spread! What the heck?Secondly, the ice maker stopped working at 16 months. First it was just the auger that stopped turning. Which was inconvenient but not the end of the world. It still produced ice, but we had to open the door and pull ice out instead of having it dispensed. Now it has stopped producing ice altogether. We had the repair guy out today. Apparently, the motor for the auger and the actual ice maker are not receiving power any longer. The certified tech said it was either the main control board or bad wiring somewhere from the control board to the ice maker.For a small fortune, we can try putting in a new board. If the new board doesnt work, we will then know it is a wiring issue. If it is a wiring issue, we will have paid for a new board that was not needed, and we are out of luck completely on the wiring issue. Part of the wiring is sealed within the freezer door. A new freezer door costs nearly as much as the fridge. Part of the wiring is sealed in the back of the fridge. It is impossible to open the seal without breaking the fridge, because the back is a sealed system. But it does keep our food cold. Just dont put anything the top shelf of the fridge because it will freeze. Thanks for the 1 year warranty Whirlpool! You timed it perfectly! What a joke.

My daughter bought a mobile home manufactured by sunshine mobile home co. in Red Bay al. The home is only 6 mo. old. In that home there is a Whirlpool microwave oven model # WMH2175XVB-1 Serial # TRY 20 23398. After 2 months my daughter microwave stopped working, Whirlpool sent a repair man out to fix it. He didnt have the parts to repair it so he left to order some parts that he thought might be the problem. When the repairman returned two weeks later with the parts, he replaced a door switch. The oven started to work. About 4 days later it quit working again. The repairman returned for the third time, tried repairing the oven and was unable. I had to help him remove the oven so he could take it home with him so he could try to repair it. At that time I was so angry that the Whirlpool co. would send a repair man out three times to repair something that was obviously junk. When I talked to the people at Whirlpool they told me all they were authorized to do was repair it. I explained the repairman has tried three times and couldnt and that they in good faith replace the unit. The answer I received had to come from a mentally challenged person. If this is the response of Whirlpool about their product, then I want no part of them in the future.

Whirlpool Gold refrigerator WRF989SDAH00. I purchased this French door refrigerator based on past experiences with Whirlpool and sad to say this is not the same quality product I have know Whirlpool for. After the warranty ran out, it died. The first service company I called identified the problem as a known (to Whirlpool) design flaw. They would not touch it and referred me to contact Whirlpool. I did and the company referred me to Dinos Appliance Factory Service (in Phoenix AZ). They came out and confirmed it was a design flaw. They replaced the evaporator and compressor and it lasted about 6 weeks.

We bought our washer, dryer, stove, microwave, and dishwasher in September of 2010. In 3 years we have had to replace our Whirlpool over the stove venting microwave, have spent over $550.00 on repairs on the Whirlpool refrigerator, and now have to replace our Whirlpool Cabrio washer. This of course does not include our time, effort & frustrations, especially with Whirlpool customer service. Will NEVER buy Whirlpool again. Were all for a class action lawsuit.

My new fridge is leaking large amounts of water on the floor, but it is not from the ice maker, as it is not hooked up. I have a Whirlpool refrigerator, model number GB2FHDXWS04, purchased in August of 2010. It was with good faith that I chose what I thought was a high-quality product, as well as, it was chosen because it was made in the USA and would be supporting US families, not China.Within one year, just as soon as the one-year warranty expired it began leaking water daily, all over my wooden kitchen floor, causing the floor boards to begin buckling. It is not from the ice maker, as it is not hooked up. Not only is my floor being ruined, but my one-year old refrigerator is not working up to standards, for which I chose the Whirlpool brand. My refrigerator has been maintained and operated by all instructions provided for this product.I assume that this company no longer wants to be in good standing with its customers, and refuses to make good on a major problem, for which a large amount of money was spent on a high quality serviceable item, by paying for the repair or replacement of obviously defective parts, or by the replacement of the entire refrigerator.

FRUSTRATION!!! It is unbelievable that even appliances have become DISPOSABLE! Where are the days of when our parents bought well made appliances that LASTED 20 years with NO problems??? There was satisfaction knowing that a purchase of an appliance was $$ well spent! These days it costs MORE to replace parts than IF you purchased a brand new machine! We purchased BRAND NEW Whirlpool Duet Sport Washer AND dryer in 2007. The washer has been repaired a total of 5 times and the dryer 3 times!!! IN A SPAN OF 10 YEARS! Are you serious?! With the $$ spent on warranties/ labor/ parts: WE could have purchased new appliances. What is WRONG with this picture? IT IS ALL about making money on REPLACING PARTS/WARRANTIES/LABOR!!! Forget the consumer that is spending THEIR hard earned money to buy the appliances initially. Short of going to a laundromat, the consumer needs to purchase a washer & dryer. So I guess it is a vicious cycle of REPAIRS/REPAIRS AND MORE REPAIRS!!!

My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!

I purchased Whirlpool Washer WTW4815EW on December 29, 2015 for my tenants apartment and by October 7, 2016 it was not working. I called Whirlpool for service since the product is under warranty. The closest appointment was more than 2 weeks out. On the appointment date the technician called me and said he was on his way to my house which is more than 30 miles from my tenants apartment. The technician said he could not service the tenant area as that was a different group, so we rescheduled for a week later. A week later no one shows up, so I rescheduled yet again for November 3rd and drove myself to wait for the service person who was supposed to be there between 8 am to 12 PM. At 11:40 I saw there was a 10:36 am Whirlpool attempt to call me but no message was left. When I called back they told me the technician called in sick and they called at 7:30 (my iPhone indicated 10:36 am). Now they say someone will come on Saturday November 5th. It will be one month on November 8th with no working washer. While it is bad enough the washer stopped working in less than one year their service support is even worse than the product.

I purchased the Whirlpool Cabrio HE top loading washer and front-loading dryer about 7 years ago. It has been okay, but nothing special. Recently it began stopping in the middle of the cycle and showing an F51 error. Then all of a sudden the noise during spin was deafening. Brought out a tech, who came and did some eval. Left with some basic maintenance. Did a load, and happily no more F51 code, but still so very loud during spin cycle.Called again; tech returned and said that drum and shaft would likely need to be replaced to the tune of some $500. The same story as others have told. We should have bought the extended warranty. Like others, I also felt that washers lasted at least 10 years. And that seemed a short time given expectations in the past of 20 years of service. Im disappointed in Whirlpool. Even though Consumer Reports gives the Whirlpool Duet washer (new 2013) one of its highest reviews, I cant bring myself to buy another Whirlpool product. It appears to me that this warrants recall as well.

A disaster from start to finish. I would give it zero stars if possible. Purchased from Home Depot online in September, 2020. The first delivery was scheduled for October 11, 2020 at 7am on a Sunday. I spent hours on the phone trying to get the time changed. I was assured it would take place later. That didnt happen. The delivery service Temco called at 6:30a and refused to come back later. I had to make a new appointment. A week later they delivered the dishwasher, left it on the porch, refused to uncrate it or bring it inside the house, refused to haul away the old machine and stole the Dishwasher parts kit that I had paid for which delayed installing the dishwasher. After the machine was installed I discovered the machine did not come with a manual. I was told I had to download and print the manual.When I complained that I should not have to use my paper and ink to print a users manual after paying $800 for a dishwasher. I was promised a check to offset my costs. I was supposed to get a credit for my inconvenience but that never happened either. The first time I ran the machine using the one hour cycle water was all over the machine and I had to dry inside. I was told that I had to use a longer wash cycle so I did the second time. After 4 hours of washing, the glasses had a film on them, even though I rinse the dishes before putting them in the machine the dishes had some debris on them and water had still collected on the top of the glasses.Whirlpool sent a repair company out and the technician said motor pump and display control were faulty and it would probably be cheaper to replace the dishwasher rather than repair it. I was told I would get an email the next day telling me what would happen. I never got the email. During the week I called Whirlpool and Home Depot many times to complain about the faulty dishwasher, stolen parts and the promised refunds for my inconvenience as well as having to print the manual. Calling Whirlpool or Home Depot customer care will take hours and gets you nowhere. A week after the repair person came out I called the repair company to request a report as to what had been done and was told that they were coming back out the following Monday to fix the machine again. Monday, The repair technician came out and replaced the control panel but not the pump. The machine wont heat up to dry the dishes--the heating coil wasnt even warm after being on for 8 min. I am supposed to be contacted again for a 3rd visit!! I have a dishwasher that is faulty (read lemon) and Home Depot wont allow me to return it because their return policy is 48 hours after delivery. Whirlpool refuses to replace it unless the technician says it cant be fixed. Obviously, that will never happen. I should have repaired my old dishwasher rather than waste my money on this horrible machine. Whirlpool used to make fine products but those days are over. How does running a dishwasher for four hours saving energy? My old over 10 year old Whirlpool dishwasher was perfect until the pump broke. The dishes were always clean, dry and came out of the machine hot and sanitized. I am so disappointed in both Whirlpool and Home Depot.

We went out and bought the new front loader washing machine and dryer. Neither one of them works correctly. A service call had to be made the the day we ran the first load. The washing machine only washes errors popping up F8 and E3. On the dryer error code E3 pops up and cannot dry clothes. Worst purchase I have ever made.

11 months after I bought the fridge it started acting up. I paid 1900 for this thing. The temp kept getting warmer and the ice maker quit working. I had to pay for a service plan. Ill never buy a piece of junk Whirlpool product in my life again and ill broadcast their poor quality to everybody in my 5000 congregation. I work to save up to buy this product and its junk. Ill end donating it. Im very upset at this junk product produced by Whirlpool.