My wife and I purchased a Whirlpool Duet washer and dryer 5 years 1 month ago. We purchased the front load style because they were supposed to be better made than the older style. Its just my wife and I no kids. We never overload the washer or dryer. Now the drum bearings in the washer have gone out. I feel that a washer should last longer than 5 years and 1 month. I dont think I will be buying another Whirlpool.

Whirlpool Gold French Door refrigerator freezer on bottom - I purchased my refrigerator at Lowe’s on 9/26/12 and it cooled OK for the first 3-4 months but it was very noisy along with water dripping from the ice maker door. Then sometime in Feb. my freezer started to warm so I contacted Lowe’s service and they scheduled Tech. to come the following week. He found that freezer evaporator was freezing - suspected a leak and ordered one. Replaced that, and a short time later it was warm again. To make a long story short they have been to my house approx a dozen times replacing the freezer evaporator, control boards, adding refrigerate, and replace the reversing valve, and no time at all it was warm in the freezer again. Tech could not find anything wrong with it and added a little refrigerate and the problem was solved... I thought! Two months later the freezer was warming again. Now they say it’s the evaporator on the cold food side has a leak and needs replacing. Been waiting two weeks now on parts. Talked with Whirlpool and Lowe’s about replacement with a new unit but they tell me they only cover parts and labor. Needless to say this is my last Whirlpool appliance!!

I bought fridge model WRS571CIDm02. The worse company in the world. Since I bought this fridge have a consistent problem with the evaporator fan. It makes noise. Geek Squad came 3 time in 3 years to replace the same part. Now the 4th time I ran out of warranty and Whirlpool dont care. On top of that the stainless steel is rusting. It is not stainless steel. It is a nightmare. Avoid at all cost. If there is zero I would give it to them.

Whirlpool top loading piece of junk! I would give it a zero star review if I could! Do not buy this machine!!! I agree with many other reviews. It doesn’t get the clothes cleaned and now a completely doesn’t work. We reset it, we’ve had the service guy come in and replace a bunch of parts on it. It’s past its one year warranty and doesn’t work anymore. Piece of junk! Junk, junk, junk!!! Waste of money. Do you not buy the Whirlpool tub loading washing machine!

Less than 2 years after we purchased our whirlpool dishwasher, the rack started to rust. Now the tines are so soft they fall off. The last time we bought a dishwasher the Same thing happened, but after 15 years! They dont even have an option for that to be under warranty so it tells me they dont stand by their product. I will never buy whirlpool again.

I have not had any issues with my washing machine yet as I have only had it for two and a half years. The features the machine offers are good and there are many options. So far the washing machine has worked as advertised / expected.

Last week dishwasher leaked. Set up repair with our local gas company that has service plus. Came today. Repairman showed me there is a hole in the bottom of the tub. Upon closer inspection it looks like the manufacturer drilled a hole that wasnt needed so they routed out a depression in the tub and must have put in some sort of plug or filler of some kind which now came out. I called Whirlpool and explained to lady about the defective tub. She said well if it had a plug of some sort put into the tub it would have fallen out before this. I said Well it didnt it just must have happened as it never leaked before. She said it is no longer in warranty. I told her this is a defect to me as if you drill a hole in the tub that wasnt necessary and then the plug failed that you put in to hide the extra hole. It is a defect not a warranty issue. Upshot is she wouldnt do anything about it. I told her I have always bought Whirlpool but if this is their policy its the last time I buy anything made by Whirlpool. After reading all the complaints registered here about Whirlpool I guess I am more than fortunate as my dishwasher (bought in 2006) had run great until their plug fell out (Great except for all the rinse aid that has leaked out for several years.).

Self-cleaning oven system DOESNT WORK AT ALL! The company rep I talked with said the system only works on lightly soiled oven and doesnt clean at all on the oven top or sides. When I explained that my oven was less than lightly soiled (I rarely use it) and that I had run the cleaning cycle twice and none of the soil was affected. Apparently the company is aware of this problem and I believe customers should be made aware of it BEFORE purchasing. I was told there was nothing they could do because my appliance is out of warranty. I asked if they had received other complaints and was told they had. I am not surprised.

I bought Whirlpool Proton 3-door 18 months ago from a popular store at Chennai. I got a problem with cooling within 2 months. Service was availed and it got better. Same problem occurred again after 3 months of service, so I had it serviced again. Now the problem is its not working at intervals. I called the service and the person could not find any issues and says its working well. While it was pending resolution, the problem recurred and refrigeration is nil now. At the freezer, even after 8 hours, the water has not turned into ice and all food products have perished.

From the very beginning the washing machine did not clean the load. It doesnt even get the load completely wet. The best you can hope for is to utilize lots of fabric softeners to at the least make your clothes smell clean because they surely wont be. Dont even get me started on the load lock feature because it serves no purpose other than to drive you batty. When your 15 year old son offers to give you money to buy a new washer after owning the one you just bought there is nothing I could say more profound than that. How Whirlpool stays in business befuddles the mind.

I bought a Whirlpool Cabrio 1.5 years ago and it has already died. Repairman need to replace the control board which had gone out. $450.00 to replace that piece, but could not guarantee that it would be the only problem. The motor or some other issue may have caused the board. This machine was purchased at Home Depot on sale and at $450.00 to repair would be approximately 70% of the original price. It will be cheaper to buy a new one rather than fix this one. We were not happy with this machine in the first place. It leaves the clothes stained with a white powder that never rinses off. The cycle time is very long, up to an hour to wash a load. The clothes are still very wet once the cycle is finished, which of course increases the drying time. I cannot recommend Whirlpool top loaders after my experience with this machine.

Purchased Duet Washer and Dryer just over a year ago. Recently liquid detergent has been seeping into the tumbler and damaging clothes if theyre not removed immediately after wash in complete. The precision dispenser cartridge is the culprit in my opinion. Its suppose to dispense detergent as needed however it doesnt stop dispensing. Called Whirlpool and received no satisfaction. I would not recommend the Duet washer as a new purchase. I have to pay the price for Whirlpools experimental dispensing device and I dont think its fair. Its a flawed device and they should fix it.

I have a Whirlpool refrigerator model number wrx735sdhz and its been a lemon since I bought it. The ice machine totally backs up and the Chute overflows and Im always scooping ice out. Had another technician out today. He saw my frozen sour cream download Frozen pickles and everything else Frozen. Then because I had to have the ice maker replaced in March and it did nothing for the unit he reports back to A Plus Appliance that theres nothing to be done and he says his diagnostic tests come back that it is fine. Im going to post a very negative review about them. Lowes told me that if he would have reported differently they would have given me a voucher and refunded my money. So have another Appliance repairman come in tomorrow.I bought the extended warranty and so far its gotten me nowhere. As many times as Ive had to unclog it and throw away food I could have had technicians out here hundreds of times for this defective refrigerator. Plus on the two service calls I had they said that there has been numerous complaints about this model and the ice maker and freezing over. I have thrown thousands of dollars of food away over the last 2 years. Lowes extended warranty has got me nowhere.

I purchased a small dorm size fridge from Target after our electric went off and was gonna be off for a while and we purchased this to run with a generator and its 110 power also but this is a super little fridge and I would definitely would buy again.

We purchased our 4 French door refrigerator on 1/22/15. It started making a loud noise, like an air compressor. It continue to get louder and louder over a period of a couple of days. Called the dealer where it was purchased and a repairman was not available for another week. When the repairman showed up and diagnosed the problem which was a leak in the freezer causing ice and the fan to hit the ice, they were not equipped to fix that type of problem. We were advised to call Whirlpool consumer dept. which we did, and was advised they would send out another repairman and would be another week. Have had to move food and freezer items out of refrigerator. Two and one half weeks and no solution. Five month old refrigerator that is not usable. Very disappointed in product and service.

DO NOT BUY ANY WHIRLPOOL PRODUCTS! After purchasing a dishwasher in April 2017, it died after a year. The subsequent years have been filled with waiting all day for service repairs 6 times and living without a dishwasher for up to a week at a time. After 6 services the product continues to malfunction. They are refusing to replace the item and now inform us that we must pay to have it serviced. I cannot stress enough that no one should purchase any products from Whirlpool as they are sub-par products and they do not stand behind their products.

We bought this Whirlpool electric range in late July when our old stove literally blew up at breakfast. Unlike the local big stores, a small local store had this in stock. They assured us that the oven was self-cleaning. It is not self cleaning. It only cleans the bottom. We have spoken both to the local store and Whirlpool several times. The local store will do nothing. Whirlpool sent us a sponge and a plastic scraping stick. They told us to clean it BY HAND every time we used the oven and were very condescending. We are 75 and 77; we are not about to climb into an oven to attempt cleaning an oven that will not clean. Stay away from the Aqua Clean products like the plague. They do nothing, and Whirlpool will also do nothing. Next step -- court.

Whirlpool Duet Sports washer purchased 11-08 was found defective by service technician due to improperly secured bolts on counterweight at factory. I contacted Whirlpool service and was informed that warranty will not cover any parts or labor. I ordered parts for repair. It will take at least 2 weeks until arrival and repair of item. Clothes washing now were taken to town for washing at additional expense. After repair, only 90 days of warranty was given by the service technician. The cost of $260 to repair item for a possible life cycle of only 90 more days seems ridiculous.

I have both Whirlpool washer and dryer. These are my second set. Whirlpool is reliable & long running. I love this brand! My dryer is six years old and the washing machine is nine years old. Never a problem and they do about six loads a week.

My husband and I purchased a Whirlpool Washing Machine & Dryer a year and a half ago. As of current, the machine has stopped working. The machine will turn on but will not agitate. It makes a horrible grinding noise. The type of washer we purchased was a WTW4900BW0. Whirlpool told us we should have purchased the extended warranty. But, I feel we should get more than a year and a half out of a machine that cost $650.

Purchased heavy duty dual steam washer and dryer in 2008. Recently got some error codes that we could not fix. Had one service company come in and they could not figure it out. Had a certified Whirlpool company come in and they could not figure it out. They called Whirlpool technicians and they were even unsure of what is wrong. Said they could keep ordering parts and trying them to fix the problem. And of course I would be responsible for the parts. And no guarantee it would be solve the problem. Called Whirlpool direct, to no satisfaction. They said they could send the same company out and have them call the tech line while on site and try to troubleshoot the problem. However, would have to wait another 3 days to get him out. Been a week without washer. I have had washers bought previously last over 10 years without any problems. If these machines are breaking or control boards are going out after about 4 years, then Whirlpool has a bigger problem. Whirlpool supervisor was only offering to maybe a discount on the parts needed, without even knowing if they could fix the problem. Seems to me like they really dont care. Very dissatisfied, will definitely not recommend this product to anyone. And if it ever gets fixed, I am going to sell them immediately.

Worst company for home appliance... I got my fridge repaired from an authorized service person and next day it again stopped functioning. Upon calling the service center again, they said that few more things needs to be repaired once again and for that fridge needs to be moved to their workshop and for that they will be charging 1600 Rs again. Upon asking for the refund for the useless spare part, the rude service person said ek din k liye to chale tha na fridge, fir kis baat ka refund... Such a ** company is Whirlpool that they are not entertaining any complaint on their all India customer care number...

Whirlpool 50 gallon water heater - I bought a high efficiency tank water heater less than 1 year ago from Lowe’s. It stopped working after 10 months. Lowe’s indicated that it was a manufacturer issue so I called Whirlpool. After talking to the service rep, they said they would send a part, which I would need to install or call a plumber. The part didnt show, so I called again. This time I was told that they needed to confirm the problem with a local service tech. We are now at 5 days without hot water, and it looks like it is going to be another 3. Dont buy Whirlpool. Lowe’s has tried to help but cant get anything done either.

Like many others Im experiencing the same sensor problem with my 4-year old Whirlpool oven. It wont start even after opening and closing the door multiple times as directed. I installed this oven to replace the original Whirlpool model when it died after about seven years. Im absolutely done with this thing. How frustrating when you find out that your guest isnt able to a forgotten cup of coffee that went cold. I thought to call a repairman but after reading all the reviews, I feel its better to switch brands.

I purchased the original Whirlpool refrigerator in August of 2013. That was replaced in October of 2013 due to a factory defect that left the ice maker unusable. In April of 2014, we now have a factory defect that has resulted in the entire unit unable to keep the fridge below 70 degrees F. It has been 2 weeks since the fridge died and Whirlpool has informed me it will be another 2 weeks until a replacement fridge will be delivered. I have spoken with countless customer service reps and 2 customer service managers, as well as 1 executive from the executive office in Michigan. Several times Whirlpool has dropped the ball in this process. The original repair appointments were booked and had to be rebooked because the repair company could not accommodate the appointment times Whirlpool booked. It took over a week to get the fridge declared dead. Then another week just to process the request through tech support... After speaking with 2 customer service managers and being told it was being rushed, I spoke with an executive who said the claim had never been submitted and it would take another 24 to 48 hours to process. I spoke with the executive after the 48 hours and he said the fridge will be delivered in 2 weeks! 4 weeks without refrigeration for a second factory defect. I have explained that I have a newborn (6 weeks old when this started) and a 2 year old, and we have had up to 9 people staying in the house (to visit with the baby) over this period and that I need a fridge to keep my breast milk cold. I was told I would receive a $75 gift card and a $125 check to help with food and costs associated with the loss of our fridge... Neither have arrived. We are spending quite a bit on ice just to be able to keep food and milk cold to temp. so we dont have to spend money on eating out (too expensive for us). I am shocked by Whirlpool’s poor customer service. The first time the fridge was replaced I dealt with one person and didnt have to call the customer service line every day. I wish I had her number still.

I purchased at Lowes and they say was without warranty. I have had all kinds of trouble. The pilot light was replaced in the burner easily because of recall. Now the pilot will not stay lighted unless you tap on the gas valve. Then as soon as the water temperature comes up, the burner and the pilot light go out. I went to Lowes for a new gas valve. They have one for natural gas of $58. They do not stock for propane. I have to purchase from Whirlpool which costs $228. Their comment is that it is more expensive to build another. They do not change offices any longer because of PSi difference bull crap. I purchased a Whirlpool gas stove 2 to 3 years ago and I had to purchase an LP change over kit to use it. This is nothing but a case price extortion. I will never purchase another Whirlpool product again and I would advise no one else either!

I can add my experience with the many others I have read about. My Whirlpool Cabrio washer top lid glass broke in the up right corner after only 2 months use. Like many other reports, this is not due to something falling onto the lid. It happens without warning and without operator interaction. This is a defective design!

I had an addition added to my home in 9/2007, which included a new bathroom. A whirlpool hot water tank was added. This week, I woke up to no hot water, so I called the whirlpool customer number regarding the warranty on the model FG1F4034T3NOV. T hey told me the serial number shows its out of warranty, although I may have only had it since 2007. They also said there was a screen that needed to be clean under the bottom of, it that if not clean, would make it stop working. Since homeowners where not cleaning it, they have made a replacement door part that would fix it, and do away with the problem, but I would have to pay $35 for it. I asked them, since the serial number shows that the part has not been replaced on this unit, why not just send it to me, and I pay to have it put on. The person said no, you will have to pay for it if I wanted the part to fix it . Although my builder did not give me the receipt for it, thats just not right. If a manufacturer knows they are having problems with their product, which require a part replacement, and they have produced one, they should be willing to give the part to everyone with the product that request it. On top of that, this model has the left hand threaded thermocouple, which no one around seems to carry. I am totally disappointed with Whirlpool, and right now would not consider buying, or have any more of their products installed into my home.

Purchased a double wall oven and had it for 13 months. Used it this past Christmas and for the first time used the self cleaning mode. After an hour the power went out and now the oven is dead. Whirlpool service sent me to a local repair company and they want $70 to come out and look at the oven. This seems like a huge problem based on all of the feedback on the web. This is an obvious lemon and Im going to talk all over social media about the poor quality of this product.

Lu ** is a mgr. at Whirlpool customer service. Shame on you for the way you spoke to me. Then giving me a joke # to call... Karma sucks is all Ill say to you. I have to wait on the phone to speak to anyone is over 30 mins. Just to get pushed off to the side like I dont matter. Im trying to get help to have mine looked at to pass the time for another Whirlpool to come to me! Mind you mine didnt last 4 yrs. Yes I was trying to buy another Whirlpool but after this sloppy customer service. You dont need this stress... Stressful enough that these washers dont last anymore. Ya GE AND MAYTAG ARE LOOKING BETTER AND BETTER.

We purchased our 4 French door refrigerator in November 2014. It started making a loud noise, like an air compressor about a month ago. So loud that when we are watching TV in the bedroom we have to close the door! It continued to get louder and more frequent so I called Sears. It is under warranty so they sent a repairman out. When he came, he said it was because we had the refrigerator too cold & it was causing ice to be stuck around the fan??? We had it at 5 and the coldest is 7... He suggested we put it on 3. 2 days later and it is making the same noise again. Will be calling Sears again. I saw a similar review saying the same thing!!!! This is a five month old refrigerator! Very disappointed in product and service.

I have the same problems that all the consumers are complaining about. I have a Whirlpool refrigerator with the freezer on the bottom. I have it for 2 years to date, and it doesnt keep my food cold. I loved the roomy space it had; thats what sold me the refrigerator. If I would know what I know now, I wouldnt have bought it. I will never blame the business that I bought it from; I will blame Whirlpool. Hearing all what the consumers did to try to fix the problem, it sounds like a waste of time and money. Im sorry to hear what you went through, but also I want to thank you for your complaints so I dont have to deal with it. Whirlpool sounds like a piece of junk. I’m going back to a GE.

I have made a conscious choice to remove baked food from my diet back in early 2013. That has not stopped my wife from pursuing her passion for baking from time to time. It goes without saying that baking requires a well functioning baking oven. The one that came with our home was a Whirlpool Wall Oven/Microwave combination. Sometime in early 2014 the Oven broke down. I had no choice but to replace the combination. After doing some online research and a couple of trips to stores like Sears, Home Depot and Lowes, we decided to drop $2700 of our hard earned dollars on a brand new Whirlpool WOC95EC0AS wall oven microwave combo to replace the old one. Lowes sent someone home to take measurement to make sure that we ordered the right size for the slot in our kitchen. 2 weeks after the purchase, around March 27th or 28th, we had the Microwave/oven combo installed in our kitchen by some Lowes provided installation contractor. After installing the appliance, the technician demoed both the microwave and the oven part of the combo. Everything looked good and we were happy to see the shiny new appliance adorning our kitchen. Little did we know then that this would start a seemingly unending horror story. For the first 3-4 weeks we used only the microwave and it worked as expected. Then one weekend, my wife decided to do some baking. The dough was prepared meticulously and then came the first surprise, the oven refused to turn on. Feature not available - the message scrolled across the LED display. And horror of horrors, the microwave started giving the same message immediately after. We looked online for solutions, and we found one that suggested that we try breaking the circuit for 1 minute and turn on again we tried it to no avail. And now we went from having a working microwave/broken oven to no microwave/no oven.We waited till the next day or so before placing a call to the customer service number provided in our warranty receipt. By now the 30 day return guarantee had expired and it was the end of April, 2014. Product was now under manufacturers warranty. Whirlpool/Lowes customer service scheduled a technician to come take a look at the oven.My wife took a day off from work and waited for the technician. The technician from J&H appliance repair of SJ came home, took a look and then tried breaking the circuit and turning it on again after a minute; of course, it did not work. After consulting with someone on the phone, he decided to order some parts the main circuit board. He promised to come back after the part arrived. We did receive a call from J&H to schedule an appointment to install the part and schedule a time we did. J&H decided to no-show us on the appointment and my wife wasted another day of her time-off from work.We called customer-service again and this time they decided to send in a technician from a Sears owned company called A&E Factory Service. A technician came home and he went through the same steps as the earlier technician from J&H. This time, it was my turn to stay home and welcome the visitor. Finally when there was no trick up his sleeves to left to try, he decided he is going to order the main board. A&E technician did something different, he ordered the part to my home. I called him as soon as it arrived. We scheduled a time and he arrived to install the part. I stayed home again. Well, result was no different and the appliance was in no mood to oblige to our coaxing and cajoling. Feature not available, it continued to bleep out. He ordered 2 more boards to my home. I stayed home again to welcome the technician and he arrived again to install the 2 new boards but the result was no different than the last time. Feature not available - the zombie appliance screamed. He told me that there is only one that remains to be done which is to replace the front panel circuitry so he ordered it. By now it was end of June. We hadnt used the oven for 3 full months and the microwave for 2 months.First week of July, a new technician from A&E showed up early in the morning to install the newly ordered front panel. Surprise, Surprise - Feature not available screamed the shiny lemon sitting in my kitchen wall. The technician asked me if I will be home the whole day and I said yes. Another technician, a supposedly senior expert came by that afternoon. He tinkered with it for a couple of hours and like all who came before him, he surrendered. He said there is nothing left to do with the oven and that he is going to recommend that the oven be replaced.He left me a voice mail next morning saying that I need to call Whirlpool myself and apprise them of my experience and ask for a replacement. So I called the customer service after a long 1 hour talk with customer service rep, followed by a conversation with his rude supervisor. I was told that Whirlpool no longer deals with A&E that they broke their relationship with them as of June 31st, 2014. I failed to understand why that was my fault. I was told they need to send technician from another company, can you guess the company whirlpool recommended? It would be funny, if it wasnt incredibly painful to deal with horrible customer support representatives yes, it was the the no-show company J&H. I told him Id have nothing to do with J&H. So they recommended their only other option, a company called AGO.AGO technicians started showing up at my house since early July and I waited with baited breath for them to suggest a way forward to a resolution. Well good thing that I didnt hold my breath for that to happen. AGO technicians have made 8-9 visits to my home during July and August with the last visit being on Aug 20th. They replaced all the boards that A&E guys had already replaced the previous month. On August 21st, I received a call from AGO rep saying that they have given up that the product is irreparable. They gave me a reference number and asked me to call Whirlpool for a final resolution.I called Whirlpool customer service on August 22, 2014 and Spoke to Jennifer and her supervisor for 32 minutes. They wanted to restart the whole process of sending technicians to my home. It would be funny if they hadnt stolen $2700 of my hard earned money + all the lost hours and productivity + vacation time lost + headache they caused + the pain of not having a working Oven/Microwave in our kitchen + dealing with rude customer service reps, I lost it. I threatened to put the whole recorded conversation on YouTube. The rude inconsiderate supervisor hung up on me.I called back after a few minutes and spoke with a tad bit more reasonable rep named Ashley. At least, she had the patience to hear me out without barking at me about what my rights are as a customer. Well she had no better solution than to suggest another technician appointment what was the excuse this time? That the last technician from AGO didnt call Whirlpools tech support line while he was at my house. As if that is my fault. I agreed and we setup an appointment for Wednesday, August 27, 2014 between 8AM and 12PM with the same old company J&H who no showed me once. Goes to show you who Whirlpools associates in business are. They had only two companies providing repair services in San Jose AGO and J&H.I took the morning off from work on Aug 27, 2014 and waited till 12 noon and there was no sign of technician. So I called Whirlpool customer service number one more time. As you would expect by now, a rude customer service person named Eva from Michigan picked up my call. It was reasonably clear to me during that conversation that the J&H technician no-showed because appointment was not communicated to them. She emphatically claimed that my warranty is not a product replacement warranty but a repair warranty and that she needs to send me a technician to take a look at the product. Can anyone believe it? She told me I have only one option either to accept the perpetual technician visits or she will note that I have rejected their offer to service the product. I told her I am not rejecting anything, just exploring all my options. She assured me I had no other options. The arrogance of these people! So here I am, several thousand of my hard earned money stolen by Whirlpool and I still have no working product. Adding insult to injury, 2 weeks ago I received a letter from Whirlpool pitching me to extend my 3 year extended warranty to 5 years. They want to inflict more pain and charge you for the privilege.I have more options than Eva would want me to know. Luckily I have legal coverage under my benefit plans at work. Even more importantly there is social media and internet. I am pursuing those options at the moment. Heres the summary: Lowes takes my $2700 on March 13th. I get the Wall Oven delivered and installed on March 27th. A total of at least 15 repair visits are made to my home between first week of March May and August 21 (I have started losing count). Time since product purchase: > 5 months. # of times the oven has worked : 0. Hours spent talking to rude customer service reps: 4-6 hours. Time spent at home baby sitting repair technicians : > 100 hours. Lowes, Inc washed their hand stating 30 day money back guarantee is over. Its customer service people were not of any help either. UPDATE 9/15/14:Within a few hours of publishing this post (on 9/2/14), I was contacted by both Lowes and Whirlpool via Twitter. Both the companies seemed genuinely interested in resolving this issue. After I DMed my appliance and contact information via twitter, Melissa from Whirlpool called me and left me a voice mail on Wednesday, Sept 3rd, 2014 informing that they have decided to replace the oven. I was told in that voice mail that I should expect a call from Whirlpool on the details of the exchange before end of day on Friday (Sept 5th). I was contacted by Lowes and I informed the Lowes rep that Whirlpool has agreed to replace my oven.I thought I would really be able to make a single update to the post informing the world that Whirlpool really made amends and tried to hard to correct the failures of the past. It is 9/15/14 today and I havent received any updates from Whirlpool about the how/when of the exchange. I made 2 customer service calls to Whirlpool last week. I was unable to speak to Melissa the first time, but did speak with another rep. She told me she will pass the information on to Melissa and ask her to contact me. She connected me to Melissas voice mail and I left her a voice mail. Melissas voice mail greetings suggested that I also contact her via Whirlpools customer service email for faster response. So I did that too.On Thursday 12:37PM pacific, I received a call from Melissa. She had no useful information to share with me. She is waiting for some paper pusher to do his/her job and could not make any promises as to when it will be resolved. My file is stuck in one of Whirlpools many bureaucratic bottlenecks. This is no personal indictment of Melissa it is just evidence that Whirlpools is not serious about customer satisfaction. My experience is not isolated as evidenced not just by this event but also by the number of people ranting on their social media handles. Here was an opportunity to rectify its mistake and win the confidence of a customer back and so far Whirlpool seems to be uninterested in any such thing.IMPORTANT UPDATE (9/16/14): Please share this story via your social media handles. It is important to hold these people accountable for their actions. It is also important that we inform consumer about the perils of doing business with these organizations. Thank you very much. UPDATE (9/17/14): Whirlpools customer supports twitter moniker is @WhirlpoolCare. LOL. They could have demonstrated care by resolving customer issues, instead they removed my permission to post to their Facebook Page. WhirlpoolCare indeed.:) I will be handling this mostly through Twitter follow me at **. I will be using hashtag #whirlpoolsux going forward. I would request that you do the same. Thank you.https://www.facebook.com/WhirlpoolCare.

Product number 0733318 Terrible water heater - Check valve went after 2 years. Replacement has to be shipped from TN. $30 to next day it or else I can take cold showers for a week. Warranty does not cover shipping or installation. My opinion, buy puts on WHR. Absolutely crappy product.

I had started the dishwasher and had gone to bed last night. I came downstairs ten minutes later to get a bottle of water. There was smoke throughout my downstairs levels. Our Whirlpool Gold Dishwashers control had dark, noxious smoke emitting from it. I tried to turn it off but it was too hot to touch. I went to the breaker box and shut it off there, turned on fans, and went back to bed. This morning, it turned the electricity back on. It started smoking again. I tried to cancel the cycle but it wouldnt cancel. I opened the door to stop the cycle and it continued spraying water and still wouldnt shut down. I had to shut it off at the breaker again. Next problem is my refrigerator, washer and dryer are all on the same breaker. UGH! This is the second Whirlpool I have had. The first one had a rusted tub that leaked into our basement. The repair guy said he had never seen that before...sure...why would you put something in a dishwasher that would rust out on you? Whirlpool, NEVER AGAIN. I WILL PASS THIS INFO ON TO EACH AND EVERY PERSON I EVER KNOW. COUNT ON IT.

Purchased Whirlpool Gold appliances for a kitchen reno two years ago. Fridge and stove from a dealer and microwave from Lowes. Fridge - After one year the ice maker quit. $200 part plus labour. Seal on fridge door not sealing. New hinge and washers to adjust. $30 plus labour. Stove - three different stoves were delivered with the same paint flaw on the top of the control panel (3 inch section where paint did not adhere or was scraped off... Same spot on all three... clearly a factory issue). Stove door - when you touch it the interior light goes on. Warming button and switch was broken when purchased but didnt notice. Whirlpool wont warranty. $48 plus labour. Last piece in this puzzle... Microwave - magnetron went and wont heat. $300 plus labour. Obviously time to change brands. Now to figure out who is NOT under the same manufacturing umbrella.

Bought a Whirlpool refrigerator at Home Depot in 2018. It has been a $3,000 piece of junk!! Customer service is garbage!!! They refuse to address a persistent problem since the day we bought it. Do yourself a favor and buy another brand!!

Free-standing electric range Model WFE524CLBS0 - When burners are OFF but oven is ON, stovetop becomes unbearably hot. Had a service call. Technician (who was rude and surly, but thats not Whirlpools fault) said design standard was 175 degrees. This is dangerously hot. Surface should never get that hot except when burners are on.

Purchased this beautiful sleek Cabrio washer in May 2012 from Appliance Smart, with its modern looking glass top, it looked so nice. The washer itself works ok for now, but it does unbalance a lot, thats not main issue. We deal with that. The poor design of holding that sleek glass top in is the problem. After a little over two years, it started cracking at the hinge that is just mounted in Plastic which holds the whole lid down, including the heavy glass. The glass started raising up, causing steam to escape. The lid is rubbing and very difficult to open. Appliance Smart is gone now.. We called the service repair person about 6 months ago, he looked at it, said its a problem that is not covered on our warranty and it would be approx $350.00 to repair!! So today, tomorrow or next week it will stop working because the lid is popping off! Its a terrible design, dont be fooled by its sleek look. The manufacturer takes no responsibility for this major design flaw. Beware, the very thing you need to be fixed wont be covered under warranty, lemon law, or just good customer service. We have owned several Whirlpool appliances and doubt that we will own one again, due to the way this issue was handled by Whirlpool.

I have a Whirlpool AccuBake gas range. I started by contacting my local repairman because my stove was out of warranty. The first company came out 3 times and replaced three parts, which didnt work. The cost was $297.00. I originally paid $598.00 for the stove. After they deemed it non-repairable, I contacted Whirlpool. They basically said it was my fault for not buying the warranty. I then contacted the BBB. Anne ** from Whirlpool contacted me and had another Whirlpool service tech come out at no charge to me. But guess what, they deemed it non-repairable too. Its a shame that companies no longer stand behind their product. Its very apparent that this is a manufacturers defect. They should replace the stove.

Whirlpool Cabrio Platinum washing machine: You wont believe this until you call a parts replacement place for tiny part. The plastic (or vinyl) lid hinge bearings are located at hinge corners of lid. Hinge pin passes through them, one on each side. Half the size of a penny, UNCONSCIONABLE greed at the price of $32-$33 dollars EACH when ordered from a parts place. IMHO, design by INTENTIONAL failure to fail after three or four years. As a result, the lid will not stay up on its own. Then you find out the horrible news which is an insult to intelligence. Id have expected to pay maybe two or three dollars each, but NEVER the price they are demanding. Theyve got you and there is NOTHING you can do about it. At that rate, parts would run tens of thousands of dollars to replace the entire machine, part by part. These greedy clowns make car dealers look like reasonable people! The LAST Whirlpool machine of ANY kind we will EVER own!

I used my self cleaning oven feature and the fuse blew, leaving my oven with no electric current. I had to replace the fuse at a cost of almost $300 two months after the one year warranty of the oven expired. The technician suggested I no longer use the self cleaning feature since it will continue to melt the fuse wire. The oven becomes too hot, so I have an oven that I paid for with a feature I cannot use. I would not recommend this product.

Four microwave ovens to finally get one that works. Four months after purchase, the French door fridge accumulated ice, 3/4 thick, in the bottom of the freezer compartment. I had no knowledge of this until the drawer became difficult to open and close. Lowes is replacing the unit.

I bought a top of the line Whirlpool dryer that cost me over $1,000. Havent had it for a month and it requires a service call. Have to wait two weeks for service! Totally unacceptable. The dryer is JUNK and now I am stuck with it. Horrible company. Bought from Home Depot.

I bought a Whirlpool built washing machine on Jan. 8, 14. It stopped working on Aug. 9, 14. It is now Sept. 2, 14 and I am still waiting for it to be repaired. I am age 75 and it is difficult to load and unload clothes to take them to the laundry. The repairman order a part Aug. 26. Pony Express has not deliver the part at this time.

I inherited this microwave when we bought our house and have been very happy with it. It does not take up much space, heats well and evenly and the beep at the end of the cycle is not as irritating as other microwaves I have owned. However, I do find the glass turntable difficult to get back on track after I take it out for cleaning. It will wobble if not put back exactly right.

The dishwasher racks in Whirlpool/Amana/Kitchen Aid/Maytag dishwashers do not last as long as the dishwasher does. The vinyl coating on the cheap metal tines wears off causing the metal underneath to corrode and rust. This rust will deposit on your flatware, stainless or otherwise. When the vinyl coating wears away at the base of the tines, the tines will break off, creating more opportunity for rust to deposit onto flatware. You can purchase new tips for the end of the tines, and more vinyl to paint onto the tines, but you cannot replace the tines themselves or paint the vinyl onto any rusty surfaces.Another option would be to buy a new rack. A new bottom rack costs almost half of what a new dishwasher costs and if you need both top and bottom racks, you will pay almost $400 for the pair. Whirlpool was not amenable to negotiating a better price on the racks, but they would sell me a new model at a price that was close to what it would cost to replace both racks! Now does that make sense? Does it make sense for appliance companies to cause consumers to have to throw out an entire appliance rather than fix it? No, and it is creating more waste and filling more landfills. My dishwasher has run great for 7 years and I refuse to buy into the rack racket! No more Whirlpool for me!

Shortly after the warranty expired my refrigerator started building ice on the floor of the freezer. With the build-up of ice the freezer started leaking on the bottom. Sometimes it gets so bad I have a hard time closing the freezer door properly. The Model# GB9FHDXWS06, Serial# K31505096 of my Whirlpool refrigerator. I do not recommend any Whirlpool product. Do your research before you buy any Whirlpool product.

I had a full set of kitchen appliances delivered to me on December 11. The delivery crew installed everything but the microwave because we needed to have wiring done. Three days later an electrician came and upon opening the microwave box it was severely damaged. Whirlpool won’t replace it because I called one day outside their 48 hour window. They delivered me a damaged product – period. It should be replaced without question. Instead they want to send a “cosmetic tech” out to see if it can be fixed. I can’t imagine that’s a more cost-effective method for them. Completely unacceptable. I will never buy Whirlpool again based on their lack of customer service and common sense.

We purchased the microwave. It looked nice and seemed sturdy. I bought a trim kit to make it look Built in. As soon as I finished installing the microwave and kit we tried to use it. My wife could not get the door to open unless she pushed the door button hard several times. I checked to see if the trim kit was causing the problem and it was not. We kept trying to get the door to open as it should but could not make it work correctly. I even used a little lubricant and it did not help. We then looked up the reviews and saw this was a prevalent problem. We then returned the unit and trim and ordered a Samsung. It will be in on the 25th of March. I placed a review on Lowes site but Whirlpool removed it saying since I took it back they removed the negative review. Since it was defective I wanted the public to see the truth on this unit.

Have had this washer for one year. Clothes have never been clean since day one. Dark clothes come out with white marks all over. Having to use an extra rinse cycle or set on bulky items - whats the point of a high efficiency appliance? Still not clean after that anyways. Stains such as chocolate and toothpaste still remain after washing and my husband complains of finding small holes in his clothes. Lid needs to be left open at all times or you get a funky smell. I am using the HE liquid detergent, even tried a cold water product for cold washes. I hate this washer. Wish I had my 20 year old Kenmore still.

Purchased the Cabrio top loading washer and dryer. Huge mistake. The clothes come out of the washer a tangled wrinkle mess. Have tried different cycles and water levels to no avail. Dark clothes have detergent streaks and lint. The dryer has a steam refresh cycle which Ive used to try and remove some of the wrinkles caused to no avail. Clothes come out with water spots. Ive only owned this dual for about 6 months. Take my advice and DO NOT PURCHASE!!!

We purchased a new home 6 weeks ago that was furnished with new Whirlpool appliances. The stove worked great however the oven never worked at any time. The appliance sales person advised that we had to go through Whirlpool for repair on a brand new appliance. To date we have had to stay home 2 days and the range is still not working and third service call is now scheduled. A call to Whirlpool ended with them advising that we do not qualify for a replacement range, even though it never worked. We have been without an oven for 6 weeks now which is totally unacceptable. I would never buy another Whirlpool product or recommend them based on this current experience. We paid for a new product that never worked and they will not replace it. Hopefully they can repair it on the third visit. Unfortunately I have lost faith in this product and this company.

I bought my refrigerator model #WRV986FDEM, in October. It has not made ice in over a month. I think its very unfair to purchase a product and not be able to use it. The technician has been out here twice and the situation is still not resolved. I understand that customer service is not a strong suit of your company but I am not a customer to be taken lightly. I paid almost three thousand dollars for this piece of junk and I want it to work properly. I find it unacceptable that the technician just left and the situation is not resolved. I will be posting my displeasure on every site I can today since I had to take yet another day off to accommodate you and your inferior product. ALL I WANT IS ICE from a fridge I bought 4 months ago. In the words of our illustrious president. Very, Very BAD.

Easter is in five days. Our dishwasher purchased in December 2014 is not working. It has been broken since December 2015. Repairmen have been here THREE times. We were told that our warranty only covers parts and repair. Our dishwasher does not wash dishes. We went for a more expensive model and it didnt last a year. Whirlpool, remember your commercial?

Whirlpool electric range with ceramic cooktop - I have a large black mark on one of the cooktop burners that appears to be beneath the surface of the cooktop. It’s almost within the finish of the burner and unable to be cleaned with cooktop cleaner. I have purchased an extended warranty and arranged for a service call. The repairman came out as scheduled, but informed me after making a phone call to who knows, because he did not tell us that the problem was cosmetic and could not be repaired under warranty. However, if we wanted a replacement cooktop, it would cost almost as much as a new stove. He also said that he had seen many of these ceramic burners with that problem and it was not unusual. All I really want is what is fair, a defect that is not my fault that needs to be replaced. The stove (Whirlpool electric range with ceramic cooktop) was purchased in 2004 and is kept very, very clean.

I bought a new washer and dryer 2 years ago, it was built by Whirlpool under the Kenmore name plate. In the first two weeks we had them come and service it as it was very loud in spin mode. The serviceman said they were all like that. Now, two years later, it is so loud you cannot even carry on a conversation while in the spin mode. Called for service again. After two minutes he says, You better buy a new washer, this one will cost over $800 to fix. Never will buy another Whirlpool appliance or Kenmore again. Buyer beware!

1st item - ice pooling at bottom of freezer, now repaired at a cost of $100. 2nd item - 1 day later fridge/freezer keeps shutting off and on irregularly. Cant contact anyone one from Whirlpool on a weekend and Trail Appliances doesnt have anyone available to come and look at it and if they did it would cost us another $100+ with no guarantee and we were told by Trail the Whirlpool will not touch it if someone else does. From what I have read seems we now a victim of Whirlpool. P.s. for those who dont know yet Whirlpool not only now owns Bastemp, they also are the makers of Kenmore and those fridges have experience the same ice issues.

My 3 year old water heater failed and the service line would send us the part but the install was my responsibility. Shipping was free but would take 3-5 BUSINESS days. Whole has a week to wait with no hot water, $35 for expedited shipping (which took 2 days), $175 for the plumber (authorized by Lowes (1star also) for installs). 2 days later the unit is cold again... Plumber comes back, plays with wiring and gets it fired up again. Says if there is a problem again to refer the techs to the plumbers office for new tank. Well now Whirlpool says they will only take the word of their own plumber AUTHORIZED HEATING 24 hours wait for a service call. You will be the 1st job Wednesday morning. Wednesday 930 call from AH we are backed up. Hope to be there between 1 and 4 pm. How did you get backed up if I was 1st job? Never again will I buy Whirlpool and nothing from Lowes as well. Still no hot water day 3 second time in 2 months.

I purchased my Whirlpool washer and dryer Cabrio Platinum model in September of 2014 from Lowes and have never been so disappointed in a washer in my life. Not only was it the most expensive washer and dryer set I have ever purchased but it is the absolute worst in performance. It has destroyed most of my clothes and linens, doesnt get them as clean as my former Samsung front-loader, and is constantly twisting up the clothes, getting out of balance and requiring me to adjust the clothes once or twice during each wash cycle. On recent research, I have found that I am not the only one experiencing these problems. Whirlpool should RECALL this series entirely! And I intend to post this review every place I can to prevent future sales of this horrible product.

I bought this piece of junk heater (serial no. 0804T411536) from Lowes and had their contract plumber install it in or about 2008. Since that time, I have had nothing but trouble with it. It just doesnt stay lit. Every plumber who works on it tells me that they have numerous problems with them and they cannot repair them - the customer has to get the part from Whirlpool. And today the woman I talked to told me that I had to pay the shipping charges, which vary according to how quickly one wants hot water! I personally find that a true rip off. If you cant guarantee the product you put on the market, then dont put it out there. I will never buy another Whirlpool appliance or shop at Lowes!

I purchased this refrigerator, approximately 3 yrs. ago. Right away the top crisper broke. I have put up with this broken crisper only to have broken the PLASTIC lips that hold the crisper to the top shelf. Piece of junk. I looked to order a new crisper but way to expensive so I just suffered thru. I cant even use it anymore as I cannot open or close it without it falling onto the bottom crisper. Would like to throw the thing out, but cannot afford another one. IT WILL NOT BE A WHIRLPOOL!!!

My brand new oven kept turning off automatically. When reported, they kept sending a technician who kept lying to both parties regarding what the issue was. Whirlpool customer service people have been extremely rude and declined to fix the issue although my oven was under warranty without giving me proper reasoning for their actions. I am truly dumbfounded with this experience!

I purchased a Whirlpool Gold from ABC Warehouse in Flint, MI, for $2099.00 before tax and it was delivered on 10/22/2010. Head-liner of inside of refrigerator has a crack about 3-3 1/4 inches long and the refrigerator is running more often. A repair tech came today, 10/14/2011, and did his job fine. He called Whirlpool and they stated to fix it with epoxy? The repair tech is ordering this. I called Whirlpool at 9:00 am right after the tech left at 1-800-253-1301 and spoke to Sherry. I explained everything to her in a very nice manner and she stated that according to the manual, they give us it is for repair only? I said, ok, could I please speak to her Supervisor and she said yes but it will be the same answer. I spoke to her supervisor, Lisa at 9:15 am, she came on talking about the problem and let me talk, I asked her on several occasions are you still there, and she said yes, her words were that Whirlpool only repairs nothing else for the year as per my paperwork (record). I said we dont even get this till after we purchase the item, I mentioned I had a Cabrio Washer and it was junk and had more service calls than any other machine I owned. I have a stove as well from Whirlpool it’s been good so far, I told her with service like this, and them knowing their liners are made of cost cutting saving materials as I have read enough complaints about this on the internet, that Whirlpool is eventually going under and so are the other small shops that do part work for them and their jobs will be outsourced to Japan, China, India and so on, I asked if there was another person higher up than her I could speak to and she said no, they’re not available at this time I snickered and said thats management for you. They have a customer service rep (call center complaints which is Sherry), then supervisor like you (Lisa) then some other management that dont want to talk to you. Way to go Whirlpool. I told her to document that I will never buy another Whirlpool appliance and I will definitely tell others and so on, and if we get enough folks to ban them they will leave USA or close and then Sherry and Lisa will be unemployed just like the rest of us in the good ole USA. Poor appliances for folks that can barely afford to make it and if you’re lucky and working like me and you buy something; shouldnt a refrigerator last more than this, and you stand behind your products? I also told her I know some are abused but this was not an abused product from me. It is a Whirlpool ‘cut your cost savings product’, and forgets the customer. Please look at the old appliances, I also mentioned I have an old Amana in my garage that is 17 years old runs great and never had a problem. And I gave her up for this piece of junk Whirlpool. I then told her I will write letters, emails and everything I can think of to ban this make and product. Model number of this refrigerator is GI7FVCXWBO, freezer on the bottom, fridge on top, side by side doors, solid black with ice maker. When I purchased this I bought it to last a long time as I had to finance it, and take from our monthly income. I had never had a nice fridge, but heck this is not nice. It’s a joke and the sad part is, I owe over $900.00 still and just got laid off. Thanks to the good ole USA and Michigan, but I will pay it off no matter what cause I pay my bills, and stand behind my name as a good person and citizen unlike Whirlpool. Boycott their products as they dont care about us or the American workforce. Oh, and this damage was not caused by abuse to the fridge - it was poor quality of materials in their products. Thank you for letting us complain about products! Also, it’s not like I can go out and buy another refrigerator as it took me over 18 years to get this one. Thanks WHIRPOOL for letting me down on another bad product but it will never happen again. Ive definitely learned and will teach others. Its just not fair that these big manufacturers can get away doing this to the poor people, maybe its like they say; corporate greed?

The average life of a refrigerator is 11 years. We purchased a Whirlpool convertible refrigerator (Model EL7JWKLMS02, Serial # EWR1339731) on 6/12/04 from the Lowes here in Visalia, CA. The first delivered was DOA and Lowes delivered another. That should have been a warning sign. We have had several problems with the product, as early as 2006. All repairs went through Sierra Appliance & Franks Appliances.We are now in the market of another refrigerator to replace this one. We have had to have freon added now for the third time. Sierra Appliance was unable to find any leak, but each time, the freon was depleted. In addition to the health hazard of having freon leaking into the house, we have had the distinct displeasure of having to deal with food waste, etc. Because of the ongoing problems with this product, we are now facing the reality of purchasing another refrigerator to replace this Whirlpool product.Due to this, I feel it is difficult to consider another Whirlpool product and will question any product to ensure that it is not Whirlpool-related. If there is anything that Whirlpool or Lowes can do at this point, it would be appreciated. Thank you for reviewing this note of dissatisfaction. It appears that we will be shopping for a new refrigerator this weekend unless we hear from Whirlpool. In any event, I would like this recorded as a complaint from a former customer.

I just bought a house that has one of these ranges, and it was getting the F2 message. I found the problem. There is NO ventilation behind the electronic control so when the oven heats up, the control board gets too hot and throws the F2 code. That would indicate a bad temp sensor or bad board, but really its the heat shield on the back. Ive removed the metal plate from behind the control panel and it works fine now. Im considering drilling some vent holes and adding some insulation behind the control.

Purchase a brand new Whirlpool fridge at the Fry’s Electronic in 2017. Broke down in 2018 almost 1 year after. Called Whirlpool company for replacing a new one. They didn’t replace before they had sent out a certified technician for fixing 3 times. It took forever to fix it, and still had the same problem after months. Finally, they agreed to replace a new one. Now I still have the same problem with a newer one which they replaced it over a year ago (including fixing and placing time). Just called to the Whirlpool company today for fixing or replacing, spoke to rep Sara, she said that it’s no longer under warranty because it’s more than 1 year. I told her that because the company didn’t replace right away; therefore, it has been more than 1 year; but from the time they replaced it, it hasn’t been 1 year. Ill never buy any Whirlpool products again.

We purchased a Whirlpool Cabrio, top load washing machine WTW6600SW back in 11/07. Last week (todays date is 8/19/11), the machine sounded like a plane taking off when it spins out. When the local service technician came out this week, he said that the bearings are shot. Since the tub and bearings are all one part, we were told by the technician that the part and labor costs would be $379.99 to repair it. We originally paid $799.00 for the Cabrio, less than four years ago. Whirlpool would not even give us a concession of a new tub and bearing part as it was out of the 1 year warranty.

Cabrio Top Washer - Disappointed!! Its selling point was using less water but do they realize that you DO have to use a little water to clean clothes. Leaves residue on every load and where I have to use the extra rinse cycle and that still doesnt work. This product is going on eBay today! Never again Whirlpool.

4 years ago, we purchased a Model UMV1160CW-3 over the range microwave. After 14 months the door cracked around the handle and eventually fell off. We made the HUGE mistake of buying the same model for ease of installation thinking that this would be a typical issue. We purchase another duplicate model in April of 2016 and less than 16 months later the same issue occurred. Spoke to customer service on 12/28/2018 and they told me that they would pick up the cost of the parts but I would be responsible for labor which actually exceeded the cost of the microwave. Exceedingly poor-quality product and support. Will not purchase another Whirlpool appliance.

Whirlpool washing machine has always been reliable for me. I have owned 2 and they lasted me many many years. Its easy to use, and cleans clothes perfectly. My family is also a fan of Whirlpool appliances.

I purchased a Whirlpool Side by Side Stainless Refrigerator with Water and Ice Dispenser Model #GSF26CYEXY03 and Serial #HR22908384 for $1397 in October 2012 from Orvilles Home Appliance (GREAT COMPANY!!!). It had problems from day one. The handle wouldnt even attach on the one door so Orvilles graciously went back to their main store and took a handle off their display and put it on ours until the new one was delivered. Then there was a $100 rebate on the fridge. Unfortunately, we misplaced the paperwork and sent the rebate in a little late. We apologized for the delay. The end result was a declined rebate. That was one of the reasons that we chose this particular model in the first place.Next, both of our doors rusted. After Orvilles contacted Whirlpool and went back and forth with them, Whirlpool decided to replace both doors. So Orvilles came back to our house and changed them. The guys were baffled about the rust. Thank goodness that it was still under warranty for that. Next problem was the ice dispenser. It makes ice perfectly but dispensing it is another thing. For the last year we have had to take the ice bin out and empty it and start from square one over a dozen times. I contacted Whirlpool just the other day and was told Sorry. Its out of warranty! We can arrange for you to have the Repair + 1 for a total charge of $356 and then you will have a 1 year operational warranty with that. My thought was REALLY!!! While I was on the phone I mentioned the next problem with it.This problem is with all 3 storage drawers. The fronts of all of them have broken off and now I had to tape them. They all broke within a matter of a few months apart. When I talked to the girl from Whirlpool, I told her that I looked them up and the drawers cost about $54 each. Her answer was I know and I am sorry maam. Unfortunately there isnt anything we can do. Thats why I choose my appliances very carefully! I was shocked to hear that. Just to sum everything up... I am so glad that I spent $1400 to have so many problems and then was given the opportunity (which I declined) to spend another $356 to repair an appliance with icemaker problems and then be expected to spend another $150 to replace plastic drawers. This company is absolutely terrible!

Our water heater pilot light has started to randomly shut off leaving us with cold water to shower in on numerous occasions. We hired a local appliance company that we are familiar with to come out and look at it. The tech thought that replacing a part would fix it. It didnt (which I will take up with them). After doing what Whirlpool asked us to do it still is not working. I called them back to warranty the tank and the rep keeps repeating it is a limited warranty so basically I have to pay the service call and labor charges to look at, repair or replace which is going to cost nearly as much as it will to just buy a new one.

The oven was brand new and the computer went out with the warranty. Replacing the computer, with labor, was as expensive as the range. I have owned several similar ranges made by other brands and have had no major complaints. However, I will never purchase another Whirlpool product again!

We bought a washer in Sept. 2014 and it was used for 4 months before we left and went south for the winter. When we came back in May, we started hearing a loud banging noise so we notified Whirlpool since we were still under warranty. They sent a repairman and he said he needed to take the washer in so he could repair it. They have sent the part out 3 times and they said it was chipped or cracked so another would need to be sent. This has been going on for 2 months that weve been without the washer and today we checked and supposedly another part should be coming. They tell us our warranty is only for parts and labor not replacement. Help would be appreciated. Thank you.

We have had the Whirlpool Cabrio washer and dryer for 4 years now. Let me start off by saying the first 6 months was wonderful. Then after that, the machines were breaking down every time we turned around at the worst times. With 2 adults and 4 children, you see my point. We have had a repairman at our house to fix these machines 6 times and now, we are getting a code on our washer that is F1. Looking up codes online shows to be the computer system of the machine and a $400-$600 repair, might I add. Please save your money and buy a better and more dependable set than Whirlpool. Washers and dryers used to last 20-25 years, or so my parents and grandparents did. All of the manufacturers are building cheap junk so we can buy them more often.

Whirlpool Gold Series Dishwasher - I wish I had discovered this website BEFORE I bought this piece of trash last year to replace our antique Maytag that ran like a champ for 10 years. But after 10 year the gaskets wore out and it started leaking. Even at ten years old that Maytag cleaned and dried better than this brand new Whirlpool. My complaints are the same as everybody else here. Doesnt clean even slightly soiled dishes and then it doesnt dry any of the silverware, or plastic pieces like measuring cups and tupperware. All are totally wet and need to be hand dried. So, why am I cleaning the dishes beforehand and drying them after??? The only good thing I can say about this unit, is that it is quiet. But, as my husband said, so is a brick, and a brick would be just about as good at washing and drying our dishes. Buyers Beware!!! This is a terrible product. Turned me against Whirlpool appliances forever.

I purchased a Whirlpool fridge (model GX2SHBXVQOO) on November 27, 2010 and it leaks water on my floor. I have to keep a towel there or it runs all over. I also purchased a Whirlpool range (model YGFE461LVQ) and the convection fan went on it a month after we bought it. The manufactures warranty does not allow repair people to travel any further than 100 km to repair, something that we had to take the stove in to be repaired. We got the stove back the same day and brought it home. Low and behold, after a short period of time it started to rattle again and got steadily worse. Also, now my one burner on high does not stay on high; it keeps going out then coming back on.I have called the place we purchased these pieces of junk from and they said there is nothing they can do. I also sent e-mails to Whirlpool and they said they will look into it and get back to me. That was months ago. I called Whirlpool and was basically told that there was nothing they can do, that I was to call the repairman. Never, never, ever buy a Whirlpool product.

The technician that was here to repair my propane water heater called Whirlpool to get help with the problem. The pilot would not stay lit, they would not help him. I told him it was installed in a mobile home and he had to cap the gas to the heater, it was still under warranty. Later I found out there was a recall on this heater and that probably was the reason they told him that. I ordered a water heater just for mobiles and am in the process of getting it installed. I kept the old heater for now and will still pursue this issue under the warranty.

We purchased this Kitchen Aid stove December 7, 2016. I dont use the oven much, but have found that when it gets a little dirty and I use the Aqua Life function, it does not clean. Have tried by setting a pan of water in the bottom and raising the temperature to 300 degrees, but nothing cleans. We went with this feature to be more environmentally responsible. Leons, where we purchased the stove, claims that they have heard nothing of this issue and have not been informed of this by their head office.

Oh my goodness, are these people right with the Whirlpool Ranges. I moved and put in the appliance # to get what I had from Whirlpool. What a piece of crap I got in a range and refrigerator. Never had appliances that looked so pathetic. You cant clean the outsides or the insides. Outsides nothing but streaks never look shiny, I really do doubt they are even close to Stainless steel. My old ones I might add were less than 5 years old when we sold our house and all you had to do was spray with Windex and shine shine shine. Try that on the new ones streak streak streak, and nothing ticks me off more than looking in a kitchen and looks like pigs are running all over your stuff. Then the range aqua lift self clean. You have gotta be kidding. No self clean about it. Scrub Scrub Scrub by hand. You mean who in the hell came up with this. Make something with fat and instant burned mess. Really oil and water or grease and water where I come from they never mixed, and all they do is get gummy. Now if you dont care how your oven or outsides look then I guess it doesnt matter BUT I DO, I am with the guy that said he just wants to throw it out. I would have been better off buying a clean your own. At least you could use oven cleaner. I dont know where these companies are coming from ripping people off this bad, now that I am older I am stuck with it and can hardly clean it to get down in there. You make supper and you have to spend 2 hours extra in the kitchen scrubbing the damn thing. Of course you give a company loyalty and get screwed this bad. All my self cleaning ovens I had when we sold houses the people thought you never cooked in them. This is not even a year and a half old and looks like it is 10 years old. Even scrubbing it is a joke. You cant get it all anyway. Im sure I will not live with this long. I use to love to cook even did it for a living and man using this thing I hate cooking more than ever.

We have put hundreds of dollars in service calls and parts on these items. I bought them because they were supposed to be good choices. NO way! I have replaced motherboard in washer, belt and sensor in dryer, the washer has had mold in it since week one. Ive tried to clean it but just keep coming back. All my clothes smell like mold and I already have lung problems! Cant afford to buy new right now. But last month my dryer started making terrible banging noise and so repairman says I need another part! I bought the part more money! Just to have it quit again! Now the barrel split! I dont think I should have to pay the money I did for this set and surely shouldnt of had to replace so many things that went wrong or put up with the sewer smell from the washer!

We purchased a Whirlpool Energy Smart Electric Hot Water Heater with a 12-year warranty from Lowes on August 30, 2010. The water heater stopped working and the green light was flashing three times. We contacted Whirlpool since it was less than two years old and they were very rude to us. They told us it was the sensors and we would have to change them out. We waited while they sent the sensors to us. We installed them and it still would not work. It continued to flash three times just as before. We contacted Lowes where we purchased it and they were extremely apologetic and said they would be glad to replace it if we could get an RA number from Whirlpool, but that many others have been having a hard time dealing with Whirlpool. We contacted the rude people at Whirlpool again. They said they were not surprised that the sensors did not fix it. We asked for an RA number so we could get a replacement (after all, it did have a 12-year warranty). Now we were days later with still no hot water. Now this rude technician said it was probably the control board. I asked him if we were going to have to be without hot water until we changed every part on the unit. At this point, we just took the hot water heater out, put it on the curb, and went and purchased a different brand. Whirlpool has lost us as customers for life. If their other products are as horrible as that hot water heater, I wouldnt take any if they paid me to. They were by far the rudest and most hateful people we have ever dealt with and life is too short to be treated that way. I predict they will be out of business in no time with the garbage they are putting out.

We have had our dishwasher for over ten years and have had no problems. Its been very reliable. Its a free standing unit on wheels with a butcher block top as we dont have room in the cabinets for a built in. All you have to do is roll it over to the sink and plug it in and hook up the water line which has a quick disconnect. The male half always stays on the faucet.

Purchased a Whirpool Cabrio washer. We bought this on sale at a Lowes and paid half the original price. Get it delivered and set up no issues. After about a week of washing clothes, there is a God awful smell coming from the washer because the water does not drain completely! I have used refresh washer cleaner to try and get it to go away. Most of the time there is no smell, but about once every other week, the smell is so bad it permeates through my home and makes it smell of rotten garbage. I do not recommend this washer. The cycle times jump around from the original time it tells you and the smell is just so bad. The little tray where you put liquid detergent doesnt even have a way to drain the detergent into the laundry properly and after every wash I have to dump the tray out because it stays filled with water where the water comes in and causes the detergent to rise out of the tiny hole on top. You might as well just add the detergent directly onto your clothes. I use an excellent brand of detergent that has top reviews and my clothes still dont come out smelling good from this washer. I have tried other detergents too to make sure it wasnt that one. I wish my hubby and I wouldve never paid for this thing and gone with a different one.

Gas control not working. I have replaced the thermostat twice in three years. Now, the hot water tank pilot will not light. The igniter works; a new thermostat has been properly installed, and the pilot will not light. The gas is on, and the tank has functioned. I just want a new gas control.

I have a model FG1F4034T3NOV water heater that was a problem since day one. The pilot will not stay lit, and apparently, there was some sort of class action lawsuit due to a defective part that I missed out on because I didnt know about it. The telephone representative is quick to point out that it is out of warranty due to the date of manufacture and that it needs about $200 in parts because I cant find the receipt from 4 years ago, when I bought it from Lowes. The company flat out refused to do a courtesy replacement for parts or discount them.

I purchased a Whirlpool duet, model #wfw9550ww00, two years ago with added warranty. The machine stops mid-cycle. The time remaining flashes but no error code. Pressing start would begin the machine again. Sometimes, we could go several loads with no problems and other times it will stop three or four times in one load. Occasionally, pressing start would not work and the machine would require unplugging and restarting. We have had several service calls in. They have said it was the pump, then it was the motor, then it was the pressure switch, and yet the problem persists. They are due to come out again tomorrow for yet another examination to determine its cause. Its the third time in one month. Its a lemon.

My Whirlpool electric range has been a nightmare! I bought this thing 5 years ago and I am having it replaced on Saturday! It had a cleaning thing where I put in distilled water and 20 minutes later I could just wipe it out. Not true. I had to use oven off??? Next the oven would not work. Learned if I turned off the power it would reboot itself! The next thing it did was all on its own it turned the temp. from 250 degrees to a full BROIL. The oven now will not heat up to 350 degrees! I just blew $1200.00! On the other hand I did buy a Whirlpool fridge. It has been awesome!

Do not buy a Whirlpool refrigerator. This is the 3rd time I have to call in repair for the ice maker in 4 years. Water poured out on my floor for the 3rd time ruining my floors. Called Whirlpool and said there is nothing they can do to help me. They don’t care about their Customers! I could have bought a new one by now based on repair costs. They don’t back their products. I’m really annoyed now!

The top of the range stays very hot. Not the burners -- just the top of the stove itself. Now the oven pilot wont light and there doesnt seem to be any sound or smell of gas when I try, though the range works fine.

The capacity is small but it does a good job of washing and drying the dishes. I always check to make sure that all dishes are washed including silverware and they are. My dishwasher is quite old but it is still sufficient for our use.

Apparently the planned obsolescence period for Whirlpool ovens and microwaves is 11 years. Last month, we had to get the oven repaired, and now the microwave has stopped heating. Coincidence??

I bought a Whirlpool gold model #GB2F-1DXW507 / k27711376 when we remodeled our kitchen in October 2012. After a couple months I noticed water on my floor, then in the bottom of the freezer. I called Lowe’s. They sent out a repairman. He said it was a flaw in the design and put the redesigned part in. When they delivered the fridge they changed the door to a left hand open and it was never right. After 2 years the ice maker stopped working. I just started buying ice. Today 5 years and 5 months later they said it will cost me almost $500.00 to fix the electric board and the Ice maker. The fridge stopped working would not get cold. And the certified Whirlpool repairman said it was a very good looking fridge and he would fix it with a 90 day warranty on the genuine Whirlpool parts for almost $500.00. I said I wasnt a idiot. Why would I spend that kind of money for JUNK. After reading some reviews I think Whirlpool knows just what junk they are selling. I called and all they said was, “Thats too bad. We will take it under advisement.” I bought mine 1st then 1 year later my sister and sister-in-law bought theirs. 3 fridges with all the same leaking issues. I hope they dont end up with all the same problems.

I have front loader, Ive left the door open after washes, run cleaning cycle once a month, never had any issues, like with anything. If you take care and service it regularly it will last a lifetime.

It was a complete nightmare buying our all side by side stainless steel freezer and refrigerator. Freezer still working fine but the refrigerator started blowing hot air, all the food spoiled within 2 days as we were trying to figure out what was wrong. The store did the best to correct the problem and it seemed the Whirlpool company had no faith in their product as over the phone recommended having extended warranty. So sorry we bought this product, nothing but hassle!!!

My three month old $2,000 combination microwave-oven works a fine, its the just the details that stink. For example: There is no way to turn off the turntable. Yes! a crappy $40 microwave can do this, but not this one. Liquid got into the middle of the door window. You cant open it up to clean, they want to send a technician to clean that up so you can actually see through the window. How much? $150. How was it possible that Whirlpool did not adequately seal the glass? They dont care, and dont care about how it looks.

Paid between $800.00 and $1,000 (cant recall exactly) three years ago and the oven locked recently while cooking a pizza. Couldnt get the lock to disengage and the oven turned on self-clean mode without me doing anything. The pizza burned crispy before I finally got the door open. The failure code for the control panel showed up. I didnt buy the extended warranty because we only needed it to last 5 - 6 years until we do a full kitchen remodel and the really inexpensive (~ $250) oven that was installed by the previous owners to sell the house lasted six years with no trouble. Now we have to pay $391.00 to repair what I consider a brand new oven. In doing some research it looks like the control panel fail is common and is associated with using the self clean mode which we only used once. Great oven if you only need one for a few years and are willing to pay the price.

I do like my Whirlpool refrigerator, but it started to not cool things anymore. I had to get it fixed. The professional I had come out to fix it said that these particular Whirlpool models didnt have a specific part they they needed. It also got built up with ice that needed to be broken down. Overall, I wouldnt buy this model again, but that doesnt mean that all Whirlpool refrigerators are bad. Just this particular model.

Updated on 07/09/2020: This fridge freezes produce. A part was replace to solve this problem but it has never worked properly. After several attempts to correct temperature fluctuation, Whirlpool decided it was working within their specs and advised us to set the temp higher to solve the problem. So we are doing that but now if the temp is too high the ice is watery and falls out of the ice compartment when we have finished using the ice dispenser. So we lower the temp and it again freezes the produce. Do NOT buy a Whirlpool!!! If you have any questions look at whirlfreezefood story...Original Review: Purchased September 2019. Worked for a couple weeks and then Freezes the produce. I have put it in the center drawer and in the main fridge still freezes. Go to ** for full story and recording of a message Whirlpool left me.