I purchased a Cabrio Top Load Washer and Front Load Dryer four and a 1/2 years ago and have had nothing but trouble with them! The dryer needs to be run 2 cycles to get the clothes dry. In that time I have had a repairman come to the house 3 different times to look at the dryer, which cost me over $200. They have had to replace the belt and inner pulley and then the sensor harness. Recently when they came they tried replacing the coils. It continues to give me trouble drying the clothes and I am very dissatisfied with it. A few weeks ago the washer broke. I have had repairmen come to the house 4 different times. Multiple times there has been a problem with the spin and drain cycle. All of the water would not empty out. I would have to run the cycle again. They eventually replaced the actuator. I continued to have difficulties with the washer.Then the machine got very loud when it would spin out sounding like a rocket was going to take off! The repairman came once again said it was the motor. When they returned with the parts and took the machine apart, the parts inside the machine had all corroded! The water had been leaking inside the machine, destroying it, and a black sticky buildup had formed! The machine was deemed unrepairable! I paid over $700 for each machine and am very upset about this. When I spoke to customer service they would not stand by their product because I didnt have the warranty anymore. After numerous phone calls I filed a complaint and gave a bad review of the support service and product that I received.Weeks later they called me and offered to have me purchase another machine at half price! I had already bought another brand washing machine and I asked them to apply the amount toward what I had spent on the new one. They would not and insisted the only thing they could do would be to have me buy their washer at half price. I told them I lost faith in their product and didnt want another one. So, I would not recommend the Whirlpool Cabrio washer and dryer, or Whirlpool products since they will not stand by them! I have pictures to prove what happened to the washer!

I have had repairman out on two separate occasions to look at the dishwasher. It leaks. It’s unpredictable. Unless you run a full three hour cycle the dishes come out with dish soap still on them. I am very unsatisfied with this dishwasher.

Bought this washer NEW 4 yrs ago. Now sounds like a freight train in the house when in use. Whirlpool customer service is absolutely USELESS!!! They do not stand behind their product and refuse to acknowledge what is a common issue. PISS POOR and will NOT give me a number to a higher up. Absolute disgrace!!!UPDATED ON 10/28/2015: This is an update to my previous review. 1st, I contacted Whirlpool who was absolutely NO help whatsoever and the person I spoke to refused to put me through to higher ups on the food chain. I was wrong in my previous review when I stated that we purchased the washer & dryer 4 yrs ago. It was purchased in January 2012. Started making noise in 2014 and has progressively turned into the sound of a freight train. I also failed to mention the stench that comes from this machine. It has also got to the point where it quits with 10 minutes to go in every wash. Whirlpool did send out a Whirlpool certified technician, which they paid for, who stated this has been a common issue with these and other models of Whirlpool Cabrio wash machines. Says in his 3 yrs with the company he has seen and diagnosed over 30 machines with basically the same issues (bearings are SHOT) and Whirlpool refuses to accept any responsibility for the defective design and that, in his opinion, they shouldve never been released. He gave me an estimate of $257.13 to repair. We decided to go ahead with the repair and technician came out only to tell me that there has been a re-work in the design of the replacement parts as Whirlpool realized they were faulty. So I now have to wait for the NEW designed replacement parts to come in as they are back ordered. WTF does that mean??? Shouldnt there be a RE-CALL and shouldnt they accept responsibility for this??? This has been, without a doubt, the most disappointment weve had with any purchase of a NEW appliance or, anything else for that matter, in our lives. After reading through some of these same complaints Im wondering if this machine is nothing, but a money pit and whats going to go wrong next. We also purchased the Cabrio dryer at the same time and have had no issues with it as of this time, but I assure you, I wait with baited breath. Their customer service department is piss poor AT BEST!! Please, stay away from ALL Whirlpool appliances in the future.

We purchased a WHIRLPOOL appliance 1.5 yrs ago. Approximately 7 months after purchase, the refrigerator began making a high pitch whining noise. We contacted WHIRLPOOL who sent out a mechanic who really appeared to not know much about the product. He made some sort of bogus repair and call himself fixing the problem. Well, a few months later, same problem... same noise. Now we are asking WHIRLPOOL to help and theyve done NOTHING. Now we are fighting between LOWES and WHIRLPOOL to fix our problem. We spent $2,000 on this appliance and I feel like we purchased a LEMON refrigerator. Did I mention the ICE MAKER seems to be the keen problem. I will NEVER purchase another WHIRLPOOL appliance. Im SO done!!!

Bought this set for its basic functions. We dont need a lot of bells and whistles. The washer is rated as a water saver but it seems to use more water than our 10-year-old model. The only issue we had was with the electronics. Even though it has few features, it one day decided to not function at all. A call to support recommended just unplugging it for a few minutes so it could reset itself. For once this seemingly crazy idea worked and the unit has been normal ever since. I recommend buying from the outlet store as a scratch and dent. This saves lots of money and if the unit is not on display, who cares about the minor dent.

The problem started with an error code F3F1 on dryer. Called A & E Factory Service who is company that are certified Whirlpool technicians. They have been out 7 times, March 26, April 1, April 8, April 13, April 27, May 5 and May 12. During those times they ordered and replaced the main control board 3 times and a thermistor for which we paid for parts and labor. The company now says they think we have a lemon and we are supposed to hear back within 48 hours whether we are going to be refunded a total of $504.48 we have advanced for repairs less the service call. They referred us back to Whirlpool and said they would no longer come out as the dryer cannot be repaired! Talked to Whirlpool customer service that says we didnt have an extended warranty and there is nothing they can or will do. This dryer was purchased on 12/31/11. They took the position that because there is no recall for defective parts for this model, there is nothing they will do. Attached is our purchase receipt and all service invoices regarding this matter.

I have a Whirlpool refrigerator model number wrx735sdhz and its been a lemon since I bought it. The ice machine totally backs up and the Chute overflows and Im always scooping ice out. Had another technician out today. He saw my frozen sour cream download Frozen pickles and everything else Frozen. Then because I had to have the ice maker replaced in March and it did nothing for the unit he reports back to A Plus Appliance that theres nothing to be done and he says his diagnostic tests come back that it is fine. Im going to post a very negative review about them. Lowes told me that if he would have reported differently they would have given me a voucher and refunded my money. So have another Appliance repairman come in tomorrow.I bought the extended warranty and so far its gotten me nowhere. As many times as Ive had to unclog it and throw away food I could have had technicians out here hundreds of times for this defective refrigerator. Plus on the two service calls I had they said that there has been numerous complaints about this model and the ice maker and freezing over. I have thrown thousands of dollars of food away over the last 2 years. Lowes extended warranty has got me nowhere.

Purchased Whirlpool side by side French door with bottom freeze on 2-18-13. After several repair calls it was replaced with new one on 7-09-13. Problems began almost immediately with water dripping inside door, resting of doors, and finally the freezer stopped working and the appliance would not shut off. Pm 3-14-15 a new compressor was installed. Two months later, the same issues are occurring. Freezer not working, and not shutting off. Waiting for a resolution. Would never buy another Whirlpool appliance.

My Gold Series Whirlpool Electric Range is 3 years old. The main board for driving the burners, oven, etc burned up which caused my oven to go from the 200 degree setting to 450 in about 3 minutes burning everything that was in the oven. They want $400.00 + installation to replace it and that is if one can be found to actually install. The stove was purchased for $850.00 because of the Brand and now they want half that value to replace a board that will likely fry again in a year or two. I find there is no value for money and will not ever buy a Whirlpool brand again.

Doesnt wash clothes properly - often some items of clothing just dont get wet. After 3 years the whole main bearing in it failed, causing unbelievable noise and constant overload faults. All Whirlpool top load washers have this critical design fault where water leaks into the main bearing (the bearing is an unsealed type with a cheap grommet seal) and then after a year or 2 the bearing starts to cease and the machine overloads itself trying to operate. Replacing the bearing means pulling the whole machine apart - and with a cheap press-fit bearing like this, special tools are needed and it will never operate smoothly again anyhow. In any case in 2 years, the faulty bearing seal design will let water destroy the bearing again. Effectively it is not repairable. Sounds like class action to me. So, it became an $1000 paperweight and I bought a new Samsung unit. I assume the Koreans know how to design bearings and seals...

I thought the new AquaLift cleaning would be the greatest. Boy, was I disappointed -- no thoroughly disgusted and very angry -- when I tried to use the self cleaning oven. I had cooked a prime rib roast and a lot of grease had spattered inside the oven. I wiped away the excess and did a cleaning cycle -- what a joke! There was still grease running down the door and walls. Nothing was changed after two cleaning cycles. Now I have to crawl inside the oven and scrub it manually. I was always pleased with the old self cleaning ovens which only left some ash and a little bit to clean up. The AquaLift technology doesnt work at all, didnt Whirlpool test it prior to selling it to the public? They will surely lose my business and I hope a lot of other peoples business as well. This technology was a huge mistake!!

I purchased a Whirlpool dishwasher in December of 2015. It has had very light use, and today I found out the motor needed to fix it (it does not wash the dishes) is going to cost almost $500. Whirlpool used to be a very reliable manufacturer. Obviously, those days are gone!

The refrigerator I purchased a week was a dud. Two days ago I received a replacement for a new unit with the same brand and type purchased a week ago from Lowes which never cooled properly (never even froze water into ice), and the coolest it got was 45 to 50%, after three days, with the coldest settings. This replacement works great. Cools like it should. Freezer at 0 and refrigerator cabin at 35 degrees to 40. Lowes was right on top with their service and callbacks - I give them an A for customer service.

I purchased a Whirlpool Duet front-loading washing machine on September 27, 2010. By October of 2011, it was making a loud grinding noise during any spin cycle. I called for service and was told I needed new bearings which entailed rebuilding the machine. I had purchased a 5-year extended warranty. I was originally told by the warranty company they would replace the machine.After waiting two months, and after several contacts made by me to the retailers customer service, I was told the machine would not be replaced, but repaired. After the repair, on January 6, 2012, the machine now rattles and shakes so much during the final spin cycles. It is literally impossible to have a conversation with someone standing next to you in the same vicinity as the washer, it is that loud. I am sorely disappointed with the Whirlpool line of products and with the retailer who has been dragging their feet on customer satisfaction.

We purchased our oven in February 2012. In April 2013, we began smelling gas. I called the gas company. They came within thirty minutes and determined the gas was coming from within the oven by using a gas detecting probe. The gas was turned off by the gas company. I contacted an appliance company who came out for $95.00 and used some type of spray looking device to check for leakage or bubbles to tell us we had no problem. Our warranty was only good for the one year. The appliance company ripped us off and Whirlpool was a bad deal. After reading of all the complaints of Whirlpool, I will not buy Whirlpool ever again. I will admit that the stove worked fine for the year. I was hoping for a longer life of this stove. Now, Im afraid to use it.

In May of 2010, my husband and I purchased a Cabrio washing machine. By the fall of 2010, I had put in a call to Whirlpool due to the washing machine chewing holes into clothing and not cleaning the clothes. Some of the clothes would come out of the washing machine with dry spots on them. Whirlpool sent out two different servicemen and even though one of them replaced the agitator we have still had problems with it. One of the servicemen even tried to tell me it wasnt the machine but it was my detergent (I use HE Purex dye free). I was told by a service rep at Whirlpool that there was nothing more they could do and I would just have to deal with it. I understand that products go faulty but with good customer service these issues could be resolved. Whirlpool obviously has little regard for their customers. I have contacted the Better Business Bureau. Hopefully they can get results.

I purchased this Whirlpool Aqualift oven at now bankrupt HH Gregg so my recourse is limited. I loved the look of the slide in range and the salesman raved about the quality of this appliance. First the ceramic top is a nightmare to keep clean, not mentioned at purchase. The Aqualift feature is totally useless. I use my oven on a very limited basis. Putting water in the bottom of oven does absolutely nothing to clean oven and even less on sides and oven door. I spent a substantial amount of money on this so called self clean oven and I am so disappointed in results. It does not get off even a minimum of spots, I would hate to have something actually spill over. Aqualift does not work and then you are advised to not use anything else to clean it, so what now?

Im happy with my 9 year old purchase. They are front loaders and they sit too low for my comfort. The available pedestals cost hundreds of dollars for a pair...that I do not want to spend. I have not had any repairs needed.

My range was made after this date and needs this Service Bulletin part. Whirlpool refuses to ship at no cost. I have spent money on this already to discover they knew the issue in April 2004 yet sold the range in October 2005. Rena in service stated she is the highest authority at Whirlpool anyone can talk to!

I dont recommend this product to anyone. When you try to clean the washer it leaks out the bottom. After 2 years of use it now beeps 9 - 10 times and I have to reset it after each beep to get it to run. Then in the middle of the rinse cycle it does the same thing all over again. What a piece of junk. Plus it does not rinse well at all. Leaves a white residue on my blankets. NOT recommended at all.

On 11-29-2014 we were washing our laundry and our whirlpool washing machine started making a really loud noise so I went to investigate the problem. I open the bottom part of the washer to find out that the whole cement block to balance the drum was on the floor of the washer so I called the 1800 number on the machine and no one at whirlpool corporation wanted to even help. No one said sorry. No one said Let me see if I can help. No one. Every one I talked to they cant help at all. No one apologized once about the poor product that whirlpool sells and the defect that their products has. My washer is one year and one month old. So I can say truly with confidence that whirlpool product are the worst in the world plus their customer service even more. It is very sad after we paid all kind of money for our washer now I have to buy another one after one year and one month. Very bad customer service.

I purchased this set in November 2013, it is now October 2014. I made the same mistake as many others have made (according to the reviews that I have read on this site). Because I have owned Whirlpool brand appliances before - including washers/dryers - I assumed this new HE machine set would be every bit as good + quality. Unfortunately, I did not do my homework!Everyone is right - this Cabrio HE washer/dryer combo is nothing more than expensive JUNK!. My complaints are all the same as everyone elses: the clothes do not get clean, soap residue remains on clothes, the clothes even have parts of the articles come out of the wash cycle dry not even having had the water touch the articles in areas! The dryer has been repaired once already for a dryer sensor problem & overheating, now both the washer & dryer are making some ridiculous hum-drum noises! Even with the extended warranty that I purchased, I can see the loop holes built into it; theyve got me over a barrel with the nonsense mumble-jumble tactics of having to qualify for adequate service repairs for replacement of parts (3x on each machine) they cant find, before even attempting to negotiate a buyout that will never happen. Never again, Whirlpool anything!!!

I purchased a Whirlpool range from Lowes for $750.00. After 13 months, the digital circuit board went out and cost $580.00 to repair. I thought this was odd since the range was fairly new. The service tech said the boards are a common problem. Two years later, when using the self-cleaning mode, the door was locked and the board was out again. So this must be the issue because that is the same problem that happened the first time. This must be a design flaw! The board cannot handle the heat generated in self-clean mode. Way to go Whirlpool, put the board near the oven door where it is subjected to extreme heat and melts!

I purchased my Whirlpool Double-Oven one year ago and couldnt wait to use my new oven. I was told it was so efficient because I could use the top oven for quick baking instead of heating the entire oven (plus I could set it at different temperature settings). About a month in, I cooked 2 pizzas side by side. The first one burnt to a crisp and the one right beside it was doughy on top and burnt on the bottom. Not thinking, I blamed the pizzas! I also blamed myself, thinking it was me not being used to the stove.A few weeks later, I baked cupcakes. About 15 minutes in, I smelled burning and the cupcakes were raw on top and burnt black on the bottom. I called Whirlpool and they sent a technician out and he replaced the circuit board/clock. Worked for a couple of weeks and then the burning began again. Called Whirlpool again - another technician came out and adjusted the temperature. Here I am again, had to call Whirlpool again.This stove has been so inconsistent and Im so tired of wasting food because of this stove. My 4-year old Whirlpool dryer also went out last week so needless to say, Im not very fond of Whirlpool right now! If you are planning on buying a Whirlpool product, buyer beware and I hope you have a lot of patience...

Purchased new Whirlpool washer from builder - never worked. Serviced 4 times by Whirlpool - does not wash, does not sense, shakes like crazy. No resolution from Whirlpool - worst customer service experience.

We bought the dishwasher on 12/28/11. It broke 4 weeks later. I had the company come out to fix it. 6 months later, it broke again, needed a whole new control board. 3 months later, it broke again, they came out and did some type of repair. 7 months later, it broke again and it needed a whole new control board. They wanted to charge us $250.00 for this, but after some major arguing in regards to how New this was and the warranty now out, they waived the fee. 3 weeks later, the same problem as before! I am so angry about this lemon of a dishwasher! They are coming out again today! I am quite sure they will need to replace the control board again! I will never buy another Whirlpool product.

I purchased the Whirlpool Duet Steam Washer and Dryer in the spring of 2010. Washer bearings just broke. I was told that the bearings in these machines are not strong enough to support the spin cycles. It is very disappointing to think that a company like Whirlpool would have their customers pay $1000 for a machine they know is not going to last. I agree with Julie. Maybe a class action lawsuit needs to be filed. Is there a lemon law for washing machines?

In the last two years, the inner glass door of the oven has exploded. The last time was Tuesday, 14th January. The oven door was ajar because we had just finished cooking dinner. The noise was deafening but the worst thing about it was the large pieces of glass thrown all over the kitchen. Most of which were large enough and sharp enough to kill a child and seriously wound an adult. I phoned Whirlpool to report this. The operative I spoke to was very polite but told me these things happen and I could have banged it a while ago and left a weak spot! She also said a Supervisor or similar person would telephone me that day. It is now Saturday 18th January and NO phone call. MY concern is there is no mention of this being a possible problem in their literature and their obvious lack of concern under a Health and Safety situation. Not to mention the cost of replacement door glass.

We purchased a Whirlpool Cabrio Washer and Dryer in 2007. The washer sounded like it was going to take off and started leaking water. Two repair techs later, we found out it was the center bearing. They actually laughed and said they saw it all the time. It could be replaced (you need to replace the whole drum) for $300-$500, but I was told it would never be the same. I spoke with Whirlpool numerous times and they said they would do nothing, and I should have purchased the extended warranty. All I ask is for a company to stand behind their product. Im very disappointed.

The top of the range stays very hot. Not the burners -- just the top of the stove itself. Now the oven pilot wont light and there doesnt seem to be any sound or smell of gas when I try, though the range works fine.

I bought a Whirlpool Cambrio washer/dryer set last year. I hate them. They dont get the clothes clean, let alone wet! I couldnt believe it! I put my grandsons bib in the wash and it came out completely dry with the stuck on food still there. My husbands shirts still smell like the cologne he put on! I asked a Home Depot sales person about this and he says, yeah, we hear that a lot. !!!!!!! Im going back to a washer with an agitator so that I know my clothes are being cleaned. This whole water control business is insane. Whats the point if you have to wash the clothes several times to feel like they are marginally clean? The problem is that the industry has decreased the amount of models that still have an agitator so my selection is very slim. First and LAST time I ever buy Whirlpool.

Our countertop Whirlpool microwave oven is just over two years old and one of the led lights in the clock display just went out. The push-button opening mechanism is very hard to work and quite loud when the door is shut. When the timer is set but the start button is not activated for a few minutes, the door warning goes on and you have to reset the timer. There are five beeps that indicate when cooking is done and they continue even when the door is opened. The only way to stop them is to push the stop button and there is no way to adjust the noise level or number of beeps.

Our ice maker was not producing ice. Whirlpool Warranty sent a co. Kens Appliance Services to our home. The repairman diagnosed freon leak. When he came back on Oct. 7 with parts he blowtorched the electronic board & wires while fridge was plugged in. We still dont have refrigerator weeks later. We are buying food & ice every day. The next co. they sent werent licensed to add freon. He verified burnt board. Third company they sent told Whirlpool warranty to replace our fridge. They tried to sell our warranty back instead.

Completely disgusted and angry with Whirlpool! We own a Cabrio and just after 1.5 years of owning it the stupid washer has broke down. It wont spin or rinse or wash! Pretty sure its the bearings as I have seen several peoples complaint about this same issue! I contacted Whirlpool to only be told that they only offer 1-year warranty and after that the consumer is out of luck. They only stand behind their products for 1 year and after that its on you! They refused to help me in any way including sending someone out to look at it! Im very upset and will never buy another product of theirs! They need a class action lawsuit brought against them!

Whatever you do, dont ever buy a Whirlpool French door refrigerator. For the last 5 months this $2,200 error in our judgement has not worked. We purchased it late last September and were so excited to enjoy this sleek machine. Wrong. In November a controller broke and the refrigerator portion froze over freezing everything and blowing apart the deli drawer. Then the ice maker was not working, it topped out at about 10 cubes a day. After that it acquired the lovely habit of shutting off every several minutes. 24 hours a day. Every time it would turn back on it would chime. 24 hours a day. And neither the refrigerator nor freezer portion would maintain temperature. Whirlpool keeps sending people out, turning us into their Guinea Pig while they try to come up with a solution. The chiming has finally stopped but we still dont have an ice maker and the light is intermittent. Another repair man is due tomorrow. So unless you have countless hours to spend waiting for and dealing with repairmen, making phone calls and enjoying throwing away spoiled food, dont waste your money with this company.

Purchased at Lowes and within days of installation the water would heat up so hot that it would spit and spew out of kitchen sink (10 away) and be so hot you couldnt hold your hand under it. Returned to Lowes and they reluctantly replaced it. I should have bought a different brand but I felt confident that it was just a faulty thermostat. Second one did the same. Tested different settings and it seemed to work ok but a few days later it was scalding hot again. Tech support kept telling me that water heaters are intended to be used or they are like a kettle of water sitting on a flame. I told them they were crazy to think a small pilot light could heat 40 gallons to scalding temp.Guess what? I left the heater on the pilot setting and with 40 fresh cold gallons in it. I returned 24 hours later to find it scalding hot again. I got down and looked through the view window and I couldnt believe the size of the pilot light. It is the biggest pilot light I have ever seen. It blows like a mini blow torch! And there is no adjustment. This is a serious engineering flaw and extremely dangerous. This heater is at my father-in-laws house and he probably doesnt use 5 or 10 gallons a day but still, NO WATER HEATER SHOULD EVER HEAT WATER TO A SCALDING TEMPERATURE WITH ONLY A PILOT LIGHT!!!

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

The shelves in the newer units are plastic not glass with metal and they rip/break holding heavy contains like gallons of milk, and they are more expensive to replace. I just wish they would go back to building things like in the old days. My last refrigerator lasted 20 years. Ive had this one a year paid twice the price and already had to replace shelves and trays for it..

Whirlpool Cabrio Elite Top Loading Washer Model WTW8240YW - I add my complaint to the roughly 2000 others about this machine and Whirlpool. Two months after the warranty expired the machine started making a loud noise on the spin cycle. I called a repairman and he said it was the main bearing going bad and this was a common problem with this model. He recommended buying a new washer rather than repairing the unit because the cost to repair was greater than what I paid for the washer. I called Whirlpool and all they offered was to send a repairman at my cost. This is terrible service for a documented problem that they have. I will buy a new washer but it will not be a Whirlpool!

On October 29, 2009, we bought a new Whirlpool 30 gallon gas hot water heater to replace a Rheem we had for 20 years. We immediately had problems with the relief valve leaking, so we ran at the local hardware store and bought another valve. Next, we had trouble lighting it (husband was a plumber years ago) but a call to the hotline and we were in business. Now just over 3 years later, the pilot light started to cut off at will. Troubleshooting solved nothing. We called the hotline again and were given a part number, an authorization number and told to go back to Lowes for a replacement part. Figuring how our luck runs, I called first and was told there was no such part number. Trip saved. Now after reading all of these reviews, we have decided to cut our losses and buy another Rheem. You can find the Whirlpool hot water heater sitting beside our 2-year-old Kenmore HE washing machine (also made by Whirlpool) on the garbage pile. No more Whirlpool!

I bought a Kitchenaid dishwasher (It is owned by Whirlpool) from Trail Appliances. After 11 month the machine didnt work. It was under warranty. It took more than two months that they sent a technician to fix it. Less than one week after repair it broke again, same problem. Now we have to wait for another two weeks for technician to come. It is tough for us without dishwasher for such a long time. I learned Whirlpool is not a reliable company and I will never purchase products from this company any more.

Whirlpool microwave oven a few months old stopped working. Customer service center not helpful with prolonged holds (>30 minutes), no response to email, and amazingly no response to live chat. The 800 number was busy at one point for over an hour. When I finally did get thru, there was no coordination with local repair men, and a factory delay on the parts. I am going on 6 weeks without a functioning microwave and 3 kids at home. Thanks Whirlpool.

I bought my topload washer 2 years ago along with a dryer. The past month, the washer started sounding like an airplane, ready to take off, whenever the spin cycle was on. Then, it started to not start at all on certain cycles or would start to pump water in and then stop suddenly. I had a repair man in today, and it was not good news. He told me that he sees this a lot, especially with the Whirlpool washers and it is costly. The bearings are shot and will cost close to $500 for parts (alone), not costing the price to have it repaired. So now, I have called Whirlpool. The people there are very friendly and sympathetic. But even though I went as high as the supervisor (the highest authority I could speak to), he told me my washer is not on the recall list! I asked what it took to get it on one. Basically, my complaint was filed and end of story. Well, not quite. The supervisor was kind enough to give me the address for the Head Office for Whirlpool Canada. So people, start writing into this address and bombard them with your frustration: Whirlpool Executive Office, 200-6750 Century Avenue, Mississippi, Ontario L5N 0B7. If you have spoken to Whirlpool, ask for your reference number pertaining to your case and include it in your letter along with your phone number. In the meantime, I will be writing a lengthy letter; and I also went out today and bought another washer! Yes, it was not a Whirlpool, and I will never have another Whirlpool appliance in my home. And I will steer anyone away from this brand name. Good luck to all and start writing!

Microwave didnt even last 2 years. I bought all new Whirlpool Appliances less than 2 years ago & they were not cheap! The microwave wont work until the light comes on inside. Well for some reason now it takes almost 10 minutes for the light to come on & I have to leave the door open until then. Now today I cant shut it because the light wont shut off & if I try to shut it the fans runs constantly. So frustrating as they dont stand behind any of their products! I will never ever purchase anything Whirlpool again.

I Purchased 9 year warranty, Whirlpool water heater and installed it. Started having problems in the first month. It started giving a water temp too high error code, yet water was barely warm. Called Whirlpool. They had me do a bunch of diagnostic checks. Determined it was a bad control module. Sent me a new one. I installed it. Within a week or two, same problem. Called Whirlpool. This time they sent a Tech out. Everything on water heater tested normal, nothing wrong with any part. The tech finally, found a TSB that indicated that you couldnt have any re-circulating valves or systems connected to the water heater. We had one to keep hot water at the taps. So I removed the re-circulating kit and water heater worked for a few months. Then same problems, it keeps going into error. Error code indicates water temp too high, but water is barely warm to cold. Call whirlpool several times, they send out another control module and heating elements and I replace them. All work temporarily. Finally replace control module again, and it works for several months. Then back to error codes. Not always the same code. Sometimes it is water temp too high, other times it is check one of the heating elements. We have lived with it like that for about 3 years. We get hot water by resetting the water heater several times a day. Well, about 3 months ago it started tripping the circuit breaker in the electrical panel. I called Whirlpool and explained what has been going on since I bought their piece of junk. They will not do anything unless I call and pay for a service tech to come diagnose and repair the problem. They will provide the parts for the repair. I am not a certified appliance repairman, but I do handy man repair work for a living and do appliance repairs quite regularly. I am capable of doing every test that the repairman will do, but Whirlpool insists that I pay to get their defective product repaired. Then if I have problems again in a couple of months, I will have to pay a service tech again. I have friend that had this same water heater. I replaced the control module on his once. I was telling him about my woes and he told me he got fed up with all the problems and ate the cost and got a new water heater, not a Whirlpool. I am going to call Whirlpool one more time and then I am sure I am going to do what my friend did and put the money I would spend on a service tech into a new water heater. It will not be a Whirlfool.

I saw on the Today Show that my Whirlpool Duet washer, purchased in 2008 was a mold-producing nightmare. We are now part of a class action lawsuit that seeks redress. When I called Whirlpool Customer Service, I was fed the company line that the problem is that we dont clean the machine regularly. The instructions call for monthly maintenance, but the rep said we need to wipe it dry after each use. This is an original defect in the machine that Whirlpool refuses to own up to. We had been Whirlpool devotees for years but will never purchase another Whirlpool product.

I purchase a suite of Whirlpool Kitchen Appliances April 2017. My range is the slide in model. The knobs are on the front of the stove top. I 4 months in I saw that the paint behind the plastic panel where the knobs are was chipping. Also, the gasket in the oven had some loose threads so I finally decided to call the warranty. Whirlpool paid for the gasket to be replaced but Customer service said the chipping was cosmetic and that only covered for 30 days. I am so disappointed in this range and Whirlpool. My stove looks very used after 10 months. I followed the instructions on what to clean it with and how to clean so I know its not me. The paint chipping is crazy! How as consumers do we deal with this? This Range was a cost over $2000! and they give me touch-up paint!I purchased Whirlpool because I researched prior to purchasing my appliances. I thought I was buying Quality, this is not quality! At Christmas I had a pot of potatoes boil over and the element circle on the glass top cam off with cleaning. This too is not covered because its cosmetic. Ironically, my old glass top Whirlpool range did the same thing. That why I got a new one! I guess it still works. Who cares how it looks... RIGHT? Well, I WAS a good Whirlpool customer. Not anymore! Do not purchase Whirlpool glass top ranges unless you want it to look worn out after less than one year. I have tried to post pictures but this wont let me paste them!

Purchased 2 sets of the full sized refrigerator and freezer combo. First was 2005 and second was 2015, both new build homes. We had a few probs with 1st set but the 2nd has been a nightmare. Just like others we have lost time and food because of the constant problems. Avoid @ all costs!!!! Apparently they only care about lining their pockets and not the consumer.

We bought Whirlpool duet front loading washer and matching dryer. In 3 years the water level seemed like it was off. Clothes, especially towels were coming out stinky. Eventually you could hear the clothes were merely flopping around wet. Before we could order the repair part it completely quit and locked our clothes into it. I washed my clothes at my daughters house for a week and dried them at home. Within the week the dryer quit. Not having the money to repair both machines, my son gifted me a set of top loading washer/dryer. Again Whirlpool. In a week we had repair service out. They replaced everything possible and it still didnt work right. Since the 90 days from purchase was approaching we returned it to the store and they had Whirlpool send us a brand new dryer. This one worked for a month then stopped spinning. I havent called for service yet because now with 3 broken machines I am so disgusted. When I think about them I feel like I am going to puke. My washing machine shouldnt be the worst thing in my life, especially since it was a lovely gift from a wonderful son.

We have been having white plastic pieces shoot out with our ice the past two days. We have only had this fridge for about 15 months. After reading these reviews; I am assuming when I call the service will be terrible as well as any fees for them to fix it. I sure hope it is under warranty; or I will never purchase Whirlpool products again.

We bought the Whirlpool top loader washer and the drum broke down and after several attempted fixes it was replaced by new one as we were being financed through a business. So here comes the new one - same exact washer. Not only did it not clean well (normal soiling) then it goes to ul which means not balanced... not because clothes arent but because the thing that balances - it went only after a yr!! It would also keep filling draining again to no drain leaving clothes SOPPING wet... So very disappointed to say the least. What a piece of junk this washer is!! Its going to the curb tonight and being replaced by GE - NO MORE WHIRLPOOL AGAIN !!

I purchased a new Whirlpool Cabrio Platinum washing machine 2 years ago. Do not like it at all. Does not get my clothes clean. Pulls threads in my clothing. When I wash clothes on the normal cycle they are barely damp when the cycle is finished. When I use fabric softener it leaves blue spots on my clothes. I cannot afford to buy another washer so Im stuck with this one until it breaks. I would NOT buy another Whirlpool high-efficiency washing machine ever again.

I purchased a gas range with JDR8895 last 09/06/2007 at Home Depot in Metro Denver for approximately $1700.00. I will make my final payment on my Home Depot account next month. I was preparing dinner last September 10, 2011. I had the pans on the cooktop, one on the right rear and one on the left front burners. This was the set up because the right front burner has stopped working some time ago. Both burners were on a low setting as I was simmering pasta sauce and just warming water as I was later going to boil it for the noodles. I was in my living room when I started to smell something odd. When I approached my kitchen, there was a fire coming from the rear of the cooktop and beneath the three burner knobs. It smelled like an electrical fire. I immediately turned off the burners with my hand wrapped in a towel and started putting out the fire by hitting it with the towel and blowing. The towel caught on fire. I grabbed my fire extinguisher and was ready to spray when finally, it looked like it burned out. The smell in my home is terrible, when I tried to test the lower burner it looked like it was catching on fire underneath the knob as well, so i immediately turned it off and batted it with a towel. Im not sure what happened here. I will make my final payment on this range next month and had the previous range in here since 1977 and that still worked fine. I spent a small fortune on this Jenn-Air, only to have it catch on fire that could have potentially burned my house down.On various web sites including consumer affairs, JDR8895 has many reports of fires. If this is a known problem, why has it not been addressed as a recall? My 9-year old was making soup the day before while I was in the living room. This could of easily happened to her! It is a very dangerous situation to put your consumers in!Whirlpool Corporation contacted the appliance repair company, Columbine Appliances, to inform them that they would only be covering the cost of their visit and not the cost of the parts to be replaced in the range (the ones that caught on fire). Through Columbine Appliance, Whirlpool wanted to inform me that this is not a safety hazard and that it was my fault as I got water in the control knobs. This is not true. If I did, I was not aware and was unable to find any literature about that being a safety hazard or that it could cause a fire. I have found and have forwarded to the CPSC many instances of this exact problem, often when the range was not even in use and are happening to other consumers. I am working on combining the data, contacting the other consumers and have since refused service on the range by Columbine Appliances. Whirlpool only tried to contact me after I left them a message regarding the status of the range and that I had no interest in paying for what I viewed as a defect in their range and a safety hazard. I found a news story of this range going up in flames. Its unbelievable that this company continues to stand behind this product and blame these fires on the consumers actions. I am disabled and have an oxygen machine in my home. I have no desire to have this unit catch on fire again and potentially die, especially since water does, on occasion, end up on cooktops. Thank you for your time and attention to this matter.

I bought a Whirlpool refrigerator side by-side model #ED2PHEXMQ00, made in 01/04. As I was letting my dog out at 4 am, I heard a sizzling noise and I immediately smelled an electrical burning odor. I lost all of my food, but thankfully I caught it before it caused a fire. Had this happened during the day, I would have lost my 3 dogs and my home. I had to borrow a mini fridge for the time being because I dont have the money for the repairs or replacement. Since this is an ongoing problem, Im not sure replacing the part will make me feel confident in trusting that it wont happen again. I may not be as lucky to be standing next to it if it does happen again. Whether its under warranty or not, Whirlpool should take responsibility and issue a recall and replace the parts. I would never suggest buying a Whirlpool product in the future.

I purchased the model WDF530PAYM0 serial: F14106104 dishwasher. The foremost reason I purchased this was it had nylon racks. I have discovered that the racks are rusting! It is rusting on the ends where nothing can touch it. I am very disappointed that it is advertised having nylon racks and now it is rusting and deteriorating. This dishwasher states racks-nylon, not racks-nylon coated. I just took some pictures of the racks. I decided to look underneath the top rack where the upper spray arm is located. Now I am plain sick! Most of the underneath is rusting. This dishwasher was purchased and installed 2 years ago. I paid $600 and you would assume that something mechanical would quit after years of use on an average of 1 to 2 times per weeks. Not this one...rusting racks and hard telling what damage the rust flaking off during running is causing to the mechanical components. Lesson learned: Their definition of nylon and nylon coated has no difference.....I very much disagree!

I purchased a Whirlpool electric water heater from Lowe’s in 2007. It lasted 2 years until a faulty weld on the tank started leaking and flooded my basement. Whirlpool did replace it. However, my second water heater did the same exact thing in a different location on the tank after 2 1/2 years. It also flooded my basement.I am now on my third Whirlpool water heater in 5 years and the one I have now has a bad thermistor. It has cost me about $225 each time the water heater has been replaced. In my opinion, these Whirlpool water heaters are junk and their quality control needs to get out of the break room and start doing their job. Never will I purchase another Whirlpool appliance.

I have a lower end 4 burner model but I love it. Both power burns are in the front (I would change that) and electronic ignition. The oven temp is true and heats up quickly, I bake upwards of 700 cookies at Christmas time. Even being a lower end model it works great and I use it everyday. I think it is more energy efficient than the model that I replaced, which I replaced in order to have the electronic ignition. I would recommend this Whirlpool Range!

I have purchased one refrigerator double door Mastermind 230 Ltr. capacity on 08/02/2009 at a price of Rs17200 from Himanshu Sales at Halol, Panchmahal, Gujarat. After one year, there was a problem in the refrigerator. My complaint was given to Himanshu Sales Halol. A service engineer came and replaced OLR and starting relay. I was charged Rs500. The bill was not given. Again cooling was not achieved. My complaint was given to customer car complain no. 22265 on 26/04/2011. Service engineer came on 10/05/2011 and reported that compressor get overheated. He has replaced compressor, capillary, gas, starting and overload relay and charged Rs1650. But compressor continued on, it does not cut off on temperature. I complained on 22/05/2011. Again service engineer came and replaced thermostat and charged Rs150. On 02/06/2011,again cooling was not proper. I complained on 05/06/2011. Service engineer came and advice to send the refrigerator to service center at Halol at our cost. After one week, it was sent back to me. Still ice not forming in freezer. We thought that it is due to summer. We also informed Himanshu Sales Halol. They advice to give complaint to customer care. Complaint was given on 28/11/2011. On 29/11/2011, a service engineer came and informed us that the compressor overheated. On 06/12/2011, the service engineer came with new compressor. He replaced the compressor, capillary, starting and overload. After gas charging, fridge was started. Still ice was not forming in the freezer and there was abnormal sound coming from compressor.Now we are tired to take service from Whirpool. I think this is a company defected piece, so send some senior authority to check the same and to take necessary action. Also due to this problem, my electricity bill got on higher side, and the purpose of the appliance is not solving. On 12/12/2011 at 11:30, the service engineer came and put some instrument to measure temperature at freeze on super cool mode and told that he and Samir will come to check the same. After that, compressor was in running mode up to 19:30 without cut off on temperature. Nobody has came to check,we called him. He replied that Mr. **, the regional head, will come tomorrow, 13/12/11. Still cooling is not achieved, We have registered complaint under complain no. AH1211007719 dated 13/12/2011.

Have used washer since 2005. Still runs today. Minor repairs done. Is reliable brand. Whirlpool gold model washer purchased at navy exchange. Will buy another whirlpool again. Have bought other brands which lasted 7yrs and then needed replacing. This whirlpool is the best. Lasted 15 yrs and still working fine doing 5 loads a week.

Front load washer Whirlpool Model# WFW9400SW02, only had this machine for about five years and the main interface control board has gone bad. This part cost 1/2 as much as buying a new machine. My parents had the same washing machine for almost 30 years and no problems. Whats wrong with this picture?

Recently, I was having a problem with my Whirlpool gas range so I contacted the 1-800 number. Long story short, the repair cost was so high I would be better off getting a new range. But believe me, it will not be a Whirlpool.

I purchased the four-door Whirlpool stainless steel refrigerator. It was installed on the 15th of June. One month later, the ice was not coming through the dispenser and if it did, it was a small amount. During this time, I was receiving notices from them about purchasing an extended warranty. Today, August 23, 2012, the ice maker stopped working completely. I was disgusted. Paying for the top-of-the-line refrigerator that doesnt last for 90 days is ridiculous. Also, the handle on the vegetable keeps coming off. That will be the last Whirlpool appliance I will buy.

We purchased a new Whirlpool Refrigerator less than 3 years ago. The last couple of weeks the freezer hasnt been keeping cold enough. We lost about $300 worth of food in it. The refrigerator section isnt keeping as cold as it should. I call Whirlpool, but didnt have a warranty, so if I paid more money we could have a warranty and get it fixed. Who has that kind of money. When we purchased our appliances we thought we were buying good quality appliances. That sure isnt the case. They should last way longer than less than 3 years.I called where we purchased it from. Had the service man come out. There are four major parts that are wrong with it. $800 plus at least 3 hours of labor. Not worth that. Again who can afford such money as this. I called Whirlpool again. They could give me money off a new fridge but it would still cost almost $1600. Im so unhappy with the appliances. We also have a stove and that doesnt work right either. I believe that we should be compensated way more than they are offering. I would not buy another Whirlpool again. I will make sure people know that it isnt good quality. Im so sad. Who would have thought. It is time that the people at the top of the company think of those lower than they are. The people I spoke to on phone were very kind. I know they really cant do much. They are just the middle man so to speak.

We purchased a Whirlpool Cabrio about 3 years ago. Have never really like it. It doesnt add enough water to the wash cycle unless you use the bulky setting, which fills the tub up the entire way, so wastes water. It would have been nice to choose your water level like you could on the old machines. Now it wont drain completely and wont spin totally. Ive tried using the drain/spin cycle 2-3 times extra and it still wont spin all the water out. Ive noticed that there is still water in the drum, you can hear it slosh when you move the drum, so I wonder - has anyone ever been told there is a filter in there somewhere that might be clogged keeping it from draining completely? My husband thinks that maybe all the water in the bottom of the drum is not letting it spin because its throwing it off balance. And yes, it stops before the cycle is complete and just sits there and blinks and you have to unplug it to clear the cycle. What a pain. We will never again buy a Whirlpool and I absolutely do not recommend Whirlpool washers. I have a Maytag as well and have not yet had problems with it. Bought it at the same time we bought the Cabrio (2 households). At least the water levels in the Maytag are a little more normal. You can wash more than 1 pair of jeans and get them clean in the Maytag. For those of you with the problem of the clothes not smelling clean - try running the clean cycle with a cup of bleach about once a week. No clothes in it - just a cup of bleach in the bleach dispenser and nothing else. Works for us.

I purchased a Household refrigerator Model WRF535SMBM00 on November 2013 at Home Depot which was not used but until June 2014. Awaiting finishing details on new house closing. The first year in use, I started having problems with freezer frosting, light not working, seemed like the ice produced in it, burned the light bulb. Prior to that sometimes it worked, sometimes it didnt. I started to think that it had burned, changed the light bulb. It didnt worked. After 2 months, all of a sudden the light worked, but the ice maker stopped working. What would be the suggestion to fix it, may I asked. This is very disappointing. You have a new house, and new appliances and they just dont work. And we are expected to pay for the repair! I dont think so.

WTW8000BW0 washer - This is the worst washer I have ever brought. We bought a pair washer and dryer. The washer started making noise when it was in spin cycle so we called repairman. He came and said it would be better if got rid of it and bought something else. Said it would cost too much to fix and hes seen too many of these. The noise is so loud we close door on laundry room and we cant hear TV in front room. This is the worse junk we have ever brought. Whirlpool should be accountable for this.

We purchased this refrigerator towards the end of 2008. The entire interior of the refrigerator is imploding. The plastic Whirlpool used to frame the glass shelves is cracking and shards are falling off. There are 3 drawers; one has already fallen because the plastic sliders the drawer moves along has disintegrated. We noticed the small hairline cracks appearing some time ago but never thought they would go to this extreme. Apparently the plastic used cannot stand up to cold temperatures.I contacted Whirlpools chat and was told that the product is out of warranty and I need to place a service call to get new parts. I proceeded to email the CEO of Whirlpool, Mr. Fettig because I dont believe I should have to pay for a service call when its a manufacturing problem. I received a call the day after and was told the same thing; that they are sorry we are experiencing a problem but the warranty only covers the first year. I was told that if there was a problem with the plastic being inferior that they should have cracked in the first year. I responded that the cracks may have been occurring early on in the back of the refrigerator which is the coldest part but were noticeable.Its very frustrating because a refrigerator purchase is expensive and not something that I planned on doing a mere 5 years later. I believe that Whirlpool at the very least could have shown goodwill towards their customers and given at least some discount on the replacement parts or at the very least a certificate with an amount off toward the purchase of a new refrigerator. Its a win-win situation for everyone because the customer is still happy with their Whirlpool refrigerator and/or it guarantees repeat business for Whirlpool. Apparently Whirlpool doesnt care about keeping customers happy and want and/or need repeat business. Its the last Whirlpool I will ever purchase!!!

We have had our dishwasher for over ten years and have had no problems. Its been very reliable. Its a free standing unit on wheels with a butcher block top as we dont have room in the cabinets for a built in. All you have to do is roll it over to the sink and plug it in and hook up the water line which has a quick disconnect. The male half always stays on the faucet.

I am a single mother of a 5 year old and I take care of my mother as well. I purchased a whirlpool because I believed them to be reliable, boy was I mistaken! I am in the military and while on an 8-month deployment I got a message from my mother that the washing machine had stopped working. Here is my mother who cannot drive - with laundry bags and a 5 year old in tow walking to the laundromat to wash, only to carry wet laundry back to the house to dry. Thanks a lot Whirlpool! My cousin in Michigan tried to help my mother with the company and a repairman as much as possible from over the phone. Here is what I got:The washer repairman came this morning. He did the diagnosis but I did not approve the replacement parts and repairs. First of all, he said that the motor control board was bad. To replace it with a new board would be $503 and a refurbished one would be $490.03. If the motor control board was replaced, it might fix the problem with the user interface. If not, the cost to replace that would be $302.62.Apparently there are 4 boards that could have problems. He also said there was a problem with the start button. Anyway, we ended up paying for the service call ($129), but I thought the cost for the replacement parts was too much to justify when we could get a new one for about the same cost. He recommended that we get a Service Contract when buying something new because of the cost to replace the parts.While doing some research online, unless you purchase an extended warranty or have experience in 2M; you will be researching new washers every 2-4 yrs. What happened to built to last? It seems to me all this technology/circuit boards/computers to make things work have degraded the appliance quality.Im sorry for the bad news but I just wanted you to have all the info. Let me know what you think. I know the washer is only a little over 2 years.

I agree with the comments already made. My crisper drawer plastic rectangular piece just literally decomposed! It shredded into little pieces and cracked and broke, dropping one side of the draw set. I called about it - nope, not under warranty - replacement cost? Merely $150 so my drawers could be in the refrigerator. Also, because of the stress of the angle the drawer holder was when it broke, it cracked the drawer at the back - and the drawer had one grapefruit in it at the time. (Not considering replacing - cant imagine what that would cost when the little brace piece approx 14 was so expensive.) The flap - yeah, it split. I am a single person, no kids EVER in my refrigerator and I travel so much that I am barely home 20% of my days. The refrigerator gets very little activity opening and closing the doors yet the flap sliced. HOW DOES THAT HAPPEN??? With any break in the seal as they called it, the refrigerator starts collecting moisture inside (and I live in the desert so we have very little moisture in our air) and drips or starts causing frost build up on the icemaker. Yesterday, once again, the icemaker stopped working. When I asked about replacing the flap I was told the entire seal needed to be replaced @ the cost of $232 PER DOOR!! Right now with just the plastic rectangular piece and the bar between the two drawers (BTW the rollers on the frame are not included with the frame purchase they announced) I have $614 in repair parts WITHOUT fixing the icemaker! Last night water was running in my refrigerator from the icemaker. I WILL NEVER BUY OR RECOMMEND WHIRLPOOL TO ANYONE EVER AGAIN. I have been a Whirlpool ONLY customer for over 45 years!!!! They told me that I had to schedule an appointment with a service person at a minimum of $100 cost to me - JUST TO FILE A COMPLAINT with Whirlpool! They only take complaints from service people submissions. I advised the Whirlpool representative to start looking for another job because if this was the way they treated lifelong customers, her job may be eliminated due to No Customers! Does Whirlpool seriously NOT CARE about their customers? #WhirlpoolSux #WhirlpoolRefrigeratorsAreMoneyPits #WhirlpoolDoesntWantCustomers #WhirlpoolDeservesToGoOutOfBusiness #DontBuyWhirlpool #WhirlpoolFrenchDoorRefrigeratorsHorrible #NoServiceFromWhirlpool #WhirlpoolDoesntStandBehindProducts

I bought this fridge 2 years ago. I had multiple repairs already. Now the side panel makes noise when you shut the door. Repairman told me it is the foam separating from the side panel. There is nothing that can be done. I also have extended warranty.

This thing absolutely is total junk. It doesnt clean at all. I have to wash my sons sweaty uniform 3 times because the first two wash didnt clean it. A tub and washboard cleans better than this unit. A 600+ washer should clean the basic stuff. I remove clothes after it was finished and some of the clothes have dry spots where the water couldnt make it to. What kind of washer leaves clothes dry?I wish I came across this site when I was at the store. I did a search and the manufacture website and retail gave it positive reviews. I pretty sure the Whirlpool is paying people to write positive reviews. Technicians have come and gone telling me that there isnt anything wrong with it. That their diagnostic isnt detecting anything. Well when I call them again I will have the tech wait while I wash my sons sweaty uniform and then they can smell it after it goes through the wash. Im going call out a service tech until it works as advertise or they replace it. If I have to call them out once a week. That is what I will do.

I have been using Whirlpool brand of appliances for over 40 years. They have always served me well and very dependable. Im a semi retired HVAC contractor and also installed Whirlpool heating and air conditioning systems in peoples home, also very satisfied with the results.

I am very unhappy with this Whirlpool refrigerator model# GX5FHDXVQ 04. I bought this model in October 2011. You have to push the left door to close it and if you dont then the fridge will stay open. I had a Whirlpool tech come to fix this door problem so this is what he told me: 1) You have to push the door in order to close it properly; 2) Before closing the left door, I should first open the right door (losing energy); 3) The gasket will break very fast; 4) Buy a three-year protection plan because you will have to use it; 5) The freezer is very uncomfortable. In the bottom drawer, you have to fit your stuff. If you put your freezer stuff in a drop higher, then you cant close the drawer, so I am losing space; 6) Sometimes when I fill up the fridge, I move the temperature to #5. After a day, the top shelf back stuff will freeze and the front stuff will stay on fridge temperature. Yesterday, 4-18-2012, for the second time, the freezer gets a sheet of ice. Repairman will repair it but who knows. This fridge looks to me like a lemon. The height is 70 but listed as. I rate this fridge with a CCC.

Whirlpool gas range model WDF560SAFT bisque color, purchased in June 2020 from Home Depot online. After a 3.5 month wait range was delivered September 12, 2020 and installed. Have used the oven less than 5 times. Standing in my kitchen yesterday and heard a pinging noise, noticed chips of the finish all over my floor, it was chipping inside the top of the oven door, overnight the exterior top of the door was also chipping, bits of finish flying all over my kitchen! Have been on hold with Home a depot Cust. Serv. for almost 60 min. Will attempt to return to a Home Depot. Not sure what to do short of complaining about lousy Whirlpool product. Next time will come to Consumer Affairs and research.

My dishwasher was a $300ish model from Lowes. It is over 5 years old and has been reliable for a single persons use. It is run about once a week on average. Early on I had problem with it not cleaning well but that was the fault of one of those no leak supply hoses that restricted flow...fixed that. Would I buy again? Yes.

We bought our new Cabrio (washer and dryer) in the fall. Within 2 weeks, I realized what a piece of crap these machines are. They simply do not clean the clothes. I have complained to the store where we purchased them, and I was told there is nothing they could do as the machines are performing as designed? Im waiting for a class action suit to join to get rid of this junk. Curt

We bought this fridge 1 year ago. We have already been without a fridge from Oct 2016 to Jan 30, 2017 due to a drawer going bad which caused the whole thing to quit. Now it has an obstruction in the Freon lines that causes it to freeze up and not cool. It was deemed not repairable by service company sent by Whirlpool/KitchenAid, and yet they want one more test run. The last person I spoke with at customer service had a flippant attitude and said there are no notes. What they do is drag you along for so long, make you wait and abuse you with tests, and hope you finally give up and go away. I will never buy another thing with Whirlpool/KitchenAid stamped on it!

I purchased a very expensive Cabrio top-loading washer thinking I would never have to worry because supposedly it’s the top of the line, right? Well, I have it a few years; the first week they replaced the basket because it was ruining my clothes. And then I had to replace the pump because of a coin getting caught and putting a hole in the pump. Really? What the heck? Now the basket is all shredded at the top. Obviously that isn’t right, so what do I do now? Replace the basket again? Who gives them the right to charge so much for a piece of junk? Plus, it’s supposed to save on water, but I feel that the clothes don’t really clean well. They hardly feel wet coming out of the machine.

Whirlpool duet - I have had this machine for 4 years and have gone through as many door gaskets. They rip in no time causing damage to clothing and with the leaking damaging my wood floors. A definite do not buy!!!

We purchased a side by side Whirlpool refrigerator/freezer in June 2011 and have had nothing but problems with this piece of crap appliance. Ice maker has been repaired 3 times, water line clogged twice because of freezing and thawing. Now the machine only cools both sides to 45 degrees F. I am having a repair person come out on Monday to tell me what is wrong but I am so upset with the poor workmanship of this product I dont want to put another dime into the repair. We paid $1100 on this and have paid at least $600 in repairs over the past 4 years!! I agree with all of the other comments on the poor manufacturing choices. We had a GE prior to this and it lasted 10 years but we had the same issues. Repairing it every few years. I am not sure what brand to purchase next. If anyone has a suggestion I would be open to it.

I purchased a washer model# wtw560xw, serial# c04830040 on 1/11/11. This product has never properly washed clothes. I have had 3 technicians come out and press buttons on my machine. The most recent supervisor I spoke w is Niki id# **. She said that the machine washes but is not supposed to clean clothes. I am getting blown off and aggravated. I filed a complaint with BBB that went nowhere. Someone from the corporate office named Amanda called me and told me she would look into it and a week and a half later, not return my call. I had to track her down for her to tell me she can do nothing! The hold times are always extended. I have a pile of ruined clothes and a pile that I am attempting to hand wash. I am beyond frustrated and need a machine that will wash my clothes. I am not in the 1800s. I should not be hand washing when I paid hundreds of dollars for this useless machine. I am ready to file a class action suit. I can be contacted at ** **.

I bought this washer because we are a family of 6 that washed a lot of laundry. I bought the extended warranty from Lowes but not sure if this thing can even be fixed. The guy has been out twice. Replaced the control panel. I cannot wash more than 3 towels or it comes unbalanced and goes crazy. I need this fixed. I am so irritated. A recall needs to happen.

Whirlpool refrigerator Model WRT771RWYW01 - Having been pleased with my old Whirlpool, I made the mistake of buying one now made outside the US. First, we had to have the cold cut tray replaced, which was covered in our warranty and not a problem. Then, we complained because you can only put things on the front half of the shelves or they freeze solid. We were told, This is the way they are made, dont put things in the back.” So, I have to put my eggs in sideways so the back ones dont freeze and cant use the back portion of the refrigerator shelves. I paid a lot and I am angry. Lets go back to the US people where things were made right.

Out of warranty, slab of ice forms every few weeks in bottom of freezer. I have to take a butter knife and chisel it out to prevent having to defrost the entire freezer. This is clearly not isolated as after reading online and this forum, it is a manufacturing DEFECT that should be fixed at no charge to the consumer. It was delivered and installed by the retailer that sold the brand - however it sounds that Whirlpool would rather lose customers to other brands - trust me I just bought a stove and bet your sweet behind it was NOT a Whirlpool. Neither will the replacement for this piece of crap be once I can scrounge up the money.

Too many times my clothing comes out dirtier than what it was going in... Sometimes my clothes come out dry in spots, never washed, lint and white soap spots on clothing as if never washed after a whole cycle. Huge waste of money and time. Cant trust any positive reviews about Whirlpool, they have to be rigged!!! I will never purchase another Whirlpool product again.

Will never buy another Whirlpool/GE product again. Nothing but problems. Paid $1700 for a Whirlpool/goldstar refrigerator 2 years ago. Problems from the start with slide-out shelf cracking, evaporator fan burnt out within 2 years, digital display cannot read anymore. Now have another problem again - not cooling. Going to the trash. No wonder your stock price have dropped. I would sell off to. Whirlpool/GE have been going down hill for the last 5 years. Maybe more. Cheap products, do reflect, it just a matter of time, I would think you would address these issues in your product line, but it shows your company is all about profits instead of quality of products. Keep going like you are, and you will be bankrupt. Cheap overpriced and nothing but junk in any products you manufacture.

Greetings: I purchased a Whirlpool refrigerator on July 3, 2014. And the supports for the door to open and closed have grinded and worn out - not allowing the door to close properly, requiring being lifted up, and pushed close as much as possible. Not the quality I expected with the purchase of a Whirlpool product. I want this door repaired or replaced at the expense of Whirlpool. Having paid over $600.00 for the product, I didnt expect no problems like this at all, poor design. The weight of the door is too heavy to support a hinge mount in plastic, its ridiculous. Now cooling is being wasted, runs constantly, and just not the quality I expected nor received.

Purchased fridge in November. Broke 1st time in May. Design defect that Whirlpool knew about. Repair was to move a part called a thermistor farther away from where ice was building up. Broke again in July. Called for service July 28th. Its now Aug 23rd. Was just told by repair service parts might be in Sept 15th. Had to throw food away twice, missed work 5 times for service calls. Repair company & Whirlpool have done nothing but lie to me. All Whirlpool offered was a $150.00 inconvenience fee. Not even close to what Ive lost. Never even received that & now they wont return calls. Talked to 5 different people at Whirlpool, including supervisors. All said they would call me back, but didnt. Keep leaving messages & they just ignore & dont call back. Still no fridge. Want my money back or a new fridge at this point.

We own a Whirlpool microwave hood combination. The door started cracking where the handle attaches. Ordered a new door and installed in July 2017. 18 months in the door and the handle have both started to crack again. This seems to be a problem with Whirlpool microwaves but they wont stand behind their product. Theyll send someone out to replace it for $$$$ but they wont admit they have a flawed product. One year warranty - no exceptions. Will have to replace the microwave and it wont be Whirlpool!

I am a retiree after 35 years and 5 months, the last 20 plus years on salary. I purchased a new Whirlpool washer on April 18, 2012 at Lowes in Tiffin, Ohio. The clerk said to take the receipt to Clyde to apply for my rebate. I was informed by a receptionist that we only get a rebate if our purchase is from Sears. I only went to Lowes because of the urgency and was not aware of this change in your policy. I consider this a real slap in the face after all the years of what I consider excellent service to Whirlpool Corporation.

Do not ever buy a Whirlpool refrigerator. Sloppy construction, bins dont close, doors dont seal well and a brand new fridge doesnt cool to a safe food zone. When we call for service, I got the run around for almost 2 hours. They wont be sending anyone to service a brand new unit for an entire week... And thats 2 days before Thanksgiving! I have never had an appliance made this poorly. We dont have the space for a bigger unit, so thats why we bought this model. Size shouldnt impact quality!

I have the top load Whirlpool. Its very roomy for my covers, rugs & towels. It has a setting for me to just clean my washer or if I need to just rinse it. It has a cycle just for that. Or if I need a quick wash or a just cold water wash it has those cycle. When my cycles are done it makes a cute jingle sound to let me know its done.

I have a microwave (Model: MH1150XMQ-0) in my summer home. The microwave gets little usage but the door has cracks in all the corners. I have two other friends with the same problem. This appears to be a design flaw and should be corrected. The microwave is still useable but I do not know how safe it is.

I love my Whirlpool refrigerator, its great. I have not had any major issues with this brand. I only wish that the freezer was made a little different. Im not a big fan of the side-by-side doors. I would much rather have the one with the freezer at the bottom and the fridge at the top...

Right from the start of buying a new suite of Whirlpool appliances, the light over the range burnt out. We figured it was just a bad bulb so we replaced it. Soon it burnt out again, replaced it again, then again it burnt out. I finally called Whirlpool about the problem and found out it is the electronic panel that needs to be replaced... Of course at a full charge to me! I am so over WhirlPoo, (yes I spelled it that way on purpose) every single appliance has had issues. I have just lived without a light over my range because fixing it is more expensive than buying a whole new microwave. Never again will I buy any WhirlPoo appliance!

When renovating my kitchen I went with all Whirlpool appliance. I have nothing but trouble with my fridge. About a year old we had to replace the motherboard at our expense. After having that done, about 6 months later I had to defrost it so it would work again. Now it has to be done every month. All they say we can book another service call at my expense again. All I say thank goodness I kept my old Frigidaire. It saved me more than once. So my advice is stay away from Whirlpool. They dont stand behind their products from my experience.

Whirlpool Cabrio Platinum WTW8800 model - In the words of the service technician who came out finally to service the machine. This machine is a piece of crap that should be recalled from the market. It is a low level-water unit that has no agitator ability in it and does not provide enough water to even slightly clean clothes. Everything must be sorted into the smallest loads possible and even then the clothes dont clean because they beehive into a ball and do not agitate. Technician says the machine cannot be fixed and simply recommends it be trashed (it is 1 1/2 years old). Technician recommends going back to front loaders where at least the clothes agitate. Called Whirlpool for help and was told all system are down...duhhhh. Call back in an hour and Good Luck.

In my wildest dreams I wouldnt have expected that changing a burned out light bulb on a 7 month old microwave would put us out of commission for over a month. Its been 30 days now and Im told it will be more than 2 weeks before the part comes back in stock. Whirlpool had such a good reputation years ago, but thats history. This is a disgrace.

The repair technician just left telling us that our Whirlpool Cabrio washing machine is fine. It is a little over a year old, makes LOUD noises as it runs, doesnt get the clothes clean and often doesnt even get them wet. The clothing sits above the water and comes out with pet hair, soap and dry spots. We use it the way the manual directs but it seems to be a totally defective machine. We sure wouldnt sell it to anyone nor give it away to some poor unsuspecting soul. Guess it needs to go to the dump. Shame on you Whirlpool for taking advantage of so many of us.