I purchased a new Whirlpool Cabrio washer/dryer set 2 1/2 years ago (Jan. 2009). I have 4 kids and do lots of laundry. This is THE WORST appliance, namely washer, I have ever owned! I so wish I had researched this product more. I ditto everything that has been said about this washer. It tore up so many items of clothing, I lost count and does a horrible job of getting stains out. I contacted Whirlpool on several occasions only to be told that they would send a technician out to see if there was something wrong. The technician would report that the washer was working properly and Whirlpool would then tell me, sorry, we cant do anything about it. I asked them if a washer was supposed to clean your clothes and unravel them? Yes, it is supposed to clean them. Well, its not doing that. No, it is not supposed to unravel and destroy them but well, it IS doing that! Therefore, the washer is not working properly. Just because a technician can not physically find something wrong with it, doesnt mean it is a poor functioning washer. This company should better learn very soon that you must stand behind the QUALITY of your products or you will soon be out of business. I will never purchase Whirlpool products ever again nor would I recommend it to anyone!

Whirlpool Cabrio Washing Machine F1 code - We have had this washing machine for over 6 years now, and ever since our 3 year warranty time was up, the washing machine will only stop, and display the F1 code as soon as the wash cycle has completed, with 23 minutes left. To start off, with this problem, it is causing me more water, and electricity that should not have to be wasted if the machine worked properly. I called the place where I got the machine, and was told to give Whirlpool a call. I did this, and was told that there was nothing that could be done, and if I would like to schedule an appointment for a tech to come out and work on it, they could do that. YES, I would have to pay for it. Needless to say, the washer has been doing this for over 6 years, and if there is a way to get it fixed WITHOUT having to pay for the repairs, that would be wonderful.

New water making loud pinging noises when burner shut off. Whirlpool referred plumber. Plumber stated this is normal. After few months heater would make loud humming noise when burner turned on. Called Whirlpool again. Said I had to pay for plumber to troubleshoot and if part needed I had to pay labor to replace part. Would never recommend this product to anybody.

Whirlpool Cabrio washer - I had all the same problems as all the 900 others on this site. After 7 months, it died. The factory repairman told me it needed a new transmission and motor. I returned it to Costco for a full refund and did a lot of research and bought a Speed Queen. It has no computer. It’s just an old-school washer that cleans, and best of all, it’s made in the USA with a 10-year warranty.

Whirlpool Duet - Front loading with additional base makes loading and unloading easy. We have had the washer and Dryer about one year now. They were replacements for Kenmore front loaders. We replaced a Kenmore front loading pair that served us faithfully for more than ten years. But when we purchased a new house we decided that it was necessary to upgrade to better units. The Whirlpool Duet pair has performed exceptionally well with one little caveat. Periodically we have to unplug the units to reset the computers when they dont function properly. Small problem, easily solved.

The only reason I am giving it one star is because it looks good in my kitchen. This dishwasher does not clean the dishes. I’ve had it serviced twice, both having to wait for parts, I am very disappointed. Having to run the dishwasher two times to find myself hand washing... Is annoying. Dissatisfied. I don’t put certain dishes in and run very scant loads. Family of six is not happy!

Weve owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.

Whirlpool built in Electric oven Self Cleaning Model # GBS307. Dont Clean your oven! Everytime you clean the oven, the thermal fuse switch will burn up on you and will cost approximately $150.00 to fix. Dont use the self cleaning on this oven!

My dishwasher control board caught fire yesterday. Noxious fumes and black smoke with popping noises moments after starting it. Was glad we had not gone to bed and glad we were home when it happened. Would not shut off and the door was hot to touch. Had to turn off switch on wall.

I purchased a Gas Stove from Home Depot on 11/23 and it was delivered on December 3rd. My God, Im having a dinner party tonight and the stove doesnt heat up past 170.. Unbelievable!! Need a replacement gas range. Tried to chat and call Whirlpool unsuccessfully. I am very one disappointed customer right now!

Whirlpool Gas Water heater purchased from Lowes in 2012. Have replaced two thermal couples and three gas control valves. Will not stay lit! Problems began within six months of purchase. Third gas control valve quit functioning today and Im on my way to Home Depot to purchase a Rheem...Im done with Whirlpool!

Bought this microwave combo oven from Lowes. Went to change the charcoal filters, as specified by the owners manual, and the top cover and the side cover fell apart when I removed the filter cover screws. After two appointments the service tech came out for about 5 minutes to tell me that only mechanical failure is covered by the extended warranty which I also purchased from Lowes.The problem with Whirlpool is that they make the top cover, and some other parts, with cheap thin plastic which crumbles when exposed to heat. The repair tech said, Dont worry. Ill see what I can do. And then he left. Actually the warranty booklet said wear and tear is covered in addition to mechanical failure. Its inexplicable to me why any manufacturer would use cheap plastic for an over the range product. And I intend to fight this until I get this appliance repaired under warranty.

Whirlpool Duet Steam Washing Machine WFW9500TW had F35/Suds code 14 months after we purchased the washer. Hose / air trap is clear and the hose from the analog pressure switch is connected properly. The appliance tech we had come out to look at the washer determined that the analog pressure switch was defective. He told us that this is a common problem with this washing machine. Whirlpool supervisor, Michael (female), stated that they could send a tech out - and charge us for the call - to diagnose the problem. She refused to transfer me to someone who could help and couldnt comprehend that the its out of warranty excuse isnt a proper defense for a product defect. There are many posts about Analog Pressure Switch problems with this washing machine.The posts about Whirlpools poor customer service are absolutely accurate. They are horrible - good luck in getting them to work with you. We read the reviews for the Whirlpool Duet Steam washing machine before purchasing one and we disregarded the bad ones as disgruntled customers. Please do not make the same mistake we made. After my conversation with their customer service dept today, I will never buy another Whirlpool product again. Defective parts happen. Refusing to fix a known problem is unacceptable.

I purchased this washer (Whirlpool Cabrio Model #WTW8000DW) 10-25-17 from Best Buy & now it has no power to the panel at all. The power to the outlet is fine which I can plug a hair dryer in & the hair dryer works. Tried all the reset buttons & options with nothing on the panel working as well as unplugging. Still nothing. It is barely 4 months old & I am very dissatisfied for the amount of money I paid for a high efficiency top loading washer.

Bought this model #WTW8500DC from Lowes in 2015. Ever since had problems. Stopping in the middle, not starting, recently keeps running water, lid lock issues, had multiple service calls and multiple hardware changes, paid extra for extended warranty from Whirlpool hoping that within a year all problems would be gone after so many repairs. Boys I was wrong. After spending around $1200 between this machine and the extended warranty, three year later after the warranty expired now I am stuck with this non-functional piece of junk and looking for another washing machine. Would love to hear from Whirlpool if I stumbled upon a lemon, or three year is expected life of their $1000 plus machines.

I exchanged my fancy front loader Cabrio washing machine for a top loader after having numerous issues: clothes werent getting clean, extended water cycle, and a leak. The original purchase was made at Lowes, where I elected to invest in the 3 yr extended warranty plan. After several visits from their sub-contractor, they allowed me to exchange the washer for a top loader Whirlpool Cabrio. At first the washer seemed to work, but after about 8 months I started having problems. The bearings went out and when the service company replaced it they forgot to screw top of the machine together. During my first load, I heard this terrible noise and discovered that the entire top of the machine had separated from the bottom by 2 inches. I frantically rushed to turn the washer off before my laundry room flooded. So, they were out again and screwed the machine back together but failed to retrieve the original screw that they removed from the washer during the first round. Well, the screw got lodged in-between the drum and interior, causing it to completely break the machine. Lowes agreed to exchange the washer for another top loader Cabrio, but my 3 year service contract would not cover the new washer. Not to my surprise, I immediately had issues with it and had to hire a repairman to assess the problem, who concluded that it was the bearings. He informed me that it would be about $700 to replace the bearings and cheaper to just buy a new machine. I called Whirlpool and explained to them about all my issues, now becoming almost comical. They arranged for an outside contractor to assess it. After confirming that the bearing were bad they replaced them. Another few months go by before problems occur, this time the washing machine stopped draining water and spinning. The service company was out another 4 times. They replaced things like the mother board and control panel. My last appointment was today, where the service guy said, There is only one error code. It is a stuck button. I said, Will you at least witness a full cycle so I can show you all my problems: clothes still dirty and stinky, items still wet after spin cycle, cycle taking 2 to 3 hours to run, horrible noises, and timer adding minutes to original cycle. He called Whirlpool because he genuinely felt sorry for my situation. They were of no help. He didnt stay to witness a cycle. Moral of story: if the error code doesnt detect a problem, the consumer will not be helped (this is something that consumers do not have access to). They will happily call a technician out to put a bandaid on an issue until your warranty runs out. I have had between 7 to 10 service calls out to my house, requiring me to take either an entire or 1/2 day off of work each time. If I added up all time lost at work, I could have easily purchased a top-of-the-line washer/dryer duo and been done with all this Whirlpool foolishness. Do yourself a favor, stay away from this product.

We just purchased a new fridge - September 2021 -- Whirlpool side by side. Why is just okay? It is a loud refrigerator. A roaring sound is pretty constant. The ice tray in the door has no recessed tray ... so water and melting ice just follow down the front of the door and onto the floor. Two days after purchase we went back to Lowes to return this fridge ... but all the other refrigerators do not have a recessed ice tray. And since they are not plugged in ... who knows if they roar.

We have had every issue with our Cabrio model 6600 SB2 that Kimber of Salem, VA has had. Thankfully, we purchased an extended warranty at time of purchase(1-31-07) from Lowes or repair costs would have totaled more that the price of the washer, which was $900.00.It is now making a loud noise during spin cycle that sounds like a bearing going out. It is 1 month from being out of the 4 year extended warranty and today, 12-26-11, the repairman has told me that the washer needs to be rebuilt. The washer itself, does not clean that well and the clothes are so wrinkled when they come out, that the dryer cannot get the wrinkles out, so everything needs to be ironed. What a pain!We bought this washer because Consumer Reports magazine listed it as a best buy. This is not the first recommendation Ive chosen because of their magazine that I was disappointed with. I have lost faith in them. I would not recommend this washer to anyone. The matching dryer, however, has been trouble free.

We purchased a new home April 2013. All our appliances were new Whirlpool stainless. Looked nice. After almost a year our microwave started acting improperly. Beeping, changing screens, not working when buttons pushed. Then the micro wave had a melt down and caused the glass try to break, parts to melt and caught fire internally melting plastic. Notified Whirlpool and they sent out individuals to repair. After several weeks the repair was completed and we were advised that they did not understand why this would or could happen. We should be fine now. Well we are now again having this unit beeping, changing screens, not working when tried, and when entering numbers, number and time are not what was trying to be entered. This unit my wife says is possessed and she wont use it. She fears it will burn the house down. It is Velos model TR 2 24 11000 serial number. It now beeps and changes with door open as I read the serial number.

I am writing this complaint because of the very poor service of Whirlpool. My washing machine broke after 1 year of use. Luckily, I was on my 2-year insurance. The wiring fully collapsed and I needed to change the whole drum. I called Whirlpools customer service and they said that they would fix the problem after 2 weeks. They came on the day and found out the problem and ordered a new drum. They said they would fix it up on the 5th of December, and it has already been over 3 weeks. On the 4th of December, Whirlpool called me and said that the item they had ordered for me has been damaged. I am not satisfied by these products because it is only a drum (it cant break that easily). I cannot recommend this company to my friends and family due to the quality of the products and the poor customer service as I was waiting on the phone for almost an hour trying to get through.

Bought this front loader washer. It is unbelievable this thing will not wash a load properly. It refuses to spin at high speed because it is constantly out of balance even if you only have one or two garments and it keeps saying add more garments. As you keep adding garment its even worse literally. If you have anything that is heavy in this like a towel or a pair of pants or a hoodie or something like that for sure youre going to have to wash one thing at a time. I will never buy another one. I wish somebody would sue the living crap out of him for this piece of junk. I want my money back...

I am a mother of 4 children and 3 grandkids, I love cooking and baking. Before I can post a review on a product or appliance I like to wait and give it enough use to test it. About 2 years ago I purchase a Whirlpool range. I trust the Whirlpool brand because is durable, easy to maintain and simple to operate. After owning my first Whirlpool refrigerator for over 15 years, I am happy to post my review on my almost 3 years old Whirlpool gas stove and oven. I am a satisfied and proud customer of Whirlpool!

I count myself as lucky... my Whirlpool 465 Accubake Ceramic Cooktop stove was given to me. I have used it for 3 years. One day, out of the blue, the oven, which was in use, started clanging loud and jumping up and down. I started screaming & tried to cut it off & it would not go off. I ran to the panel box & threw the breaker. It also burned my food that was cooking. It did it several times. Then I decided to not cut the light on or touch the button to raise the temp. It has not done it since. I bake everything on 350 degrees and immediately throw the breaker. I am scared of this stove and plan to replace it. I will NOT buy a Whirlpool, anything. (washer/dryer/fridge/aircon)....once bitten...

I bought a Whirpool side by side model GSF26C5EXW00 on 4/24 from Lowes in Buford, It was delivered the next day.We followed all the start up directions. You know what a mildewy moldy towel smells like...Well that is what the water and ice smells and taste like coming out of the dispenser. I have had the technician to my house 6 times. the tap water taste good, the water coming out of the line leading to the refrigerator is good. Gee is must be something in the refrigerator! How many times do they have to come out before they actually do something about it? Like replace it or give me my money back.

I have a Whirlpool dryer for about 8 years. The lint catcher has some holes so I called the 1800 phone no. that I got from the dryer and order the part. That happened in May 18 - I pay for it. I have been told that I will receive the part in 5-7 days. Today, Aug. 27, I called see what really happen with my part. Well I have been transferred from a department to another. I waited over an hour on the phone. No employee can find my order in the system and hey keep on telling me that I did not order! In the end, the order have been found. They told me that the part has been in the back order and I will receive it on 9/12/2014 - 3 weeks away adding up to 4 mo since I order and my credit card was charged. I cancelled the order> I really do not want to deal with Whirlpool ever again. I am happy to pay for a new dryer - some other brand and put in the garbage the Whirlpool - for a lint catcher and bad customer service.

I absolutely HATE this washer! These pics are of jeans AFTER they came out of washer. Its energy efficient for sure...doesnt use enough water to fully wet the jeans. And, yes, I know how to choose the correct settings. See how wrinkled the jeans are? That is what all clothes look like after being washed in this washer. Dryer isnt any better. It does dry them, but they are so wrinkled they look like they were just pulled out of dirty clothes hamper. I was a Whirlpool fan up until this set. I realized before my 30 days were up that they werent cleaning my clothes well. I went back to Lowes & set up a date & time for them to be picked up. Salesman convinced me that I just wasnt use to this new type of Whirlpool washer/dryer. Plus he insinuated I was being a problem customer who was lying about the poor performance of my set. He said they had sold a lot of these W/D and NEVER had a complaint. Dummy like I cancelled the pick up. I would not take another set of these if they were given to me. If I could afford it I would give away this set & buy something else. Anyone still interested in Whirlpool Cabrio W/D after reading my review? If so, Ive got a set I will sale you for what I owe.

Bought this washer and dryer on sale at HD. The washer hasnt worked from the beginning. The clothes dont get wet because its an HE. I have to add buckets of water to even get the clothes wet enough to wash. The clothes come out with a residue on them. We use liquid HE detergent. It appears Im having the same problem as the majority of posters here. I will NEVER buy another Whirlpool appliance. There should be a class action suit to get Whirlpool to respond.

This is a Whirlpool dishwasher that has been functioning for 25 years! Much better than any of my 4 newer appliances. It has never had a problem. It is easy to load and unload. The dishes are always clean. Dread getting a new one.

We purchased a stainless steel refrigerator thinking Whirlpool stood behind their product. Within days, the shelving on the door and meat bins and vegetable bins literally started chipping away and cracking. I have over a thousand dollars product held together by glue and duct tape so I can use my refrigerator. Neither Lowes or Whirlpool wanted to back their product. But it seemed they wanted to make a sale only on replacement parts... Now today I have learned my ice maker drum has chipped away... Thankful no one swallowed the plastic. We will never buy Whirlpool or recommend to our friends again.

My first time with Whirlpool (Always had GE) but at the suggestion of our builder, we went with Whirlpool and the stainless steel is horrendous. Nothing will clean it or make it look STAINLESS. My refrigerator, dishwasher, double oven, tall vent all look terrible no matter what I use! I have never had this problem before. Im embarrassed to have anyone go into my kitchen...

I currently rent, and so when our literally 30-yr. old GE dishwasher broke down, our landlords went out and installed us a new Whirlpool Dishwasher. I was excited because FINALLY I would have clean dishes and a dishwasher that didnt leak a bucket of water all over the floor. Well, weve had it for about 6-8 months now and I have to say that I am not impressed. It is not as great as I thought itd be. First of all, my dishes still look cloudy (despite using various brands - even homemade - detergent). Second, one out of every three washes gives me still-dirty dishes (food still on them, even though I rinse before loading the dishes). Now, Im not talking about tough stuck-on, need a jack-hammer to remove food. Just normal food. Mostly it is oil, like if I had a plate that I had eaten French fries on and there was grease left behind that normal rinsing didnt remove. A new dishwasher SHOULD be able to clean that! Third, it guzzles Jet Dry liquid (or whatever rinse aid you use) like an alcoholic in a bar. I have used a BIG bottle in one month. One month. With the old 30 yr. old dishwasher, it took me around 2 YEARS to use a big bottle. And lastly, it takes F-O-R-E-V-E-R to wash a load. My old dishwasher took an hour tops - to rinse, wash, rinse, and dry - and it was 30 years old. This new Whirlpool takes 3 HOURS!!! I can literally hand-wash all of my dishes (and with a family of 4 thats a lot of dirty dishes in one day), sit them out to air dry, and take a nap and it take LESS TIME than using the dishwasher. The dishwasher has all the bells and whistles to make it look good, but trust me, if I could have had the 30-year old dishwasher rebuilt to newness, I would have begged my landlord to do that instead. Dont waste your money on Whirlpool appliances. I left another less than friendly review for my Whirlpool Cabrio washer (only 5 years old), if you care to see it. Learned my lesson, dont buy Whirlpool. So disappointed because they used to be (USED TO BE) a reputable dependable brand.

Whirlpool Cabrio Platinum Washer - The seal on the top of the drum is breaking down. It is cracking at the bleach and soap dispenser. Somewhere in the washer drum or plate is causing holes and cuts in the clothes. The machine is only 2 years old.

I am very disappointed in my purchase of Whirlpool High-Efficiency washer and dryer. It does not clean my clothes! I have white towels in my bathrooms, I have them for years. They have always come out perfectly white with the regular washer I had for years. Not any more! They now come out with yellow spots all over them. Dark clothes come out with a white residue on them that looks like there has been a napkin in the wash. I talked to Sears where I purchased it, they said I might be using too much detergent, so I have tried using less to no avail! I hate my washer!

Its a big buy to decided on fridge, bought one last year and the drawer keeps popping off the plastic piece. Who designs these to where the piece isnt long enough to stay put. The Veg filter in the back came broke so it doesnt stay on. Just upset to pay that much and have a really cheap product.

Our 2 yr old Whirlpool Gold refrigerator (French doors, bottom freezer) stopping freezing/cooling. When we got a repairman to come take a look at it, he said the compressor is not working. The warranty on the fridge is only 1 year. However, the compressor is the main component of a refrigerator, and the repairman said 5-6 years is the minimum it should last before breaking. I called Whirlpool and asked them to pay for the repairs of what is quite obviously a defective part. They refused. Needless to say, I will never, ever buy another Whirlpool product again.

Broke within a year, company wouldnt back its product. Went out for another range, chose a different brand. Make sure you know the companys policy in case of breakdown. Sometimes, even though it might be an off brand, might turn out to be the option. Think outside your norm, listen to employee, other consumers. Just because its on sale doesnt mean it actually does its job.

WRF989SDAM00 - We spent about $1800 on a Whirlpool French Door refrigerator and at 1.5 years we had to replace the compressor for $700+. Apparently Whirlpool will only warranty for 1 year. The repairman told me the compressor he was putting in is exactly the same model as the bad one he took out so I guess I am not surprised that it only has a 1.5 year working range. We are now 1.5 years into the new compressor and sure enough it is dying again. Now it sounds like a jet plane taking off. By the time I replace it again I could have bought a new refrigerator. I am trying to figure out if this refrigerator is on recall because I cant keep replacing the compressor every 1.5 year. Never again will I purchase a Whirlpool product. I think they know the lifespan of that compressor and that is why the warranty falls just short of it!!

First, the storage drawer doesnt close properly aligned. When viewed from the side it looks off kilter. This is because the foot of the range interferes with it closing. Second, what is with the bright blue color of the time/temp on the computer screen? Everything else in the kitchen is green, but now I have bright blue(?).

The machine works well but it is extremely noisy. Large loads need to be washed twice otherwise they seem to not be washed. This machine washes small loads better. Given an option next time I will buy a front loader.

The plastic holding the vegetable drawers broke and now they are cracking because nothing is there to hold them in place. This fridge has a freezer on the bottom, which I like. Unfortunately, I had an Amana before this and it was wonderful- just old. I had to settle for a smaller refrigerator and that is part of the problem.

We purchased 2 Whirlpool Cabrio washing machines in 2011. Both required service calls in June 2015. After 3.5 years, the repair company diagnosed that the Whirlpool Cabrio model number WTW7800XW2 bearing needed to be replaced for an estimated $650.00 and recommended that we purchase a new machine. The other machine was spewing water out of the side of the machine. The repair person took the machine apart and could not duplicate the problem.

Whirlpool Cabrio top load washer: nice job Whirlpool! You designed a washer that breaks if you accidentally wash a coin! For the second time in a few months, were fixing our washer because a coin was in a pocket. The coin gets sucked into the discharge pump and sounds like popcorn popping when it drains. It rattles around the inside of the machine’s pump until it breaks the plastic pump housing. You will know when this happens because there will be water on your floor. Did you ever consider a screen to prevent a coin from ruining the washer? God forbid someone leaves a coin in their pocket. Well, if you leave a coin in your pocket and wash your jeans, it will cost you a repair every time with this hunk of junk. This would be my last Whirlpool. It will actually be cheaper to throw this thing out and buy a new one, since it won’t be the last time a coin accidentally makes it into the washer.

I washed my expensive sheets in the washer on deep water... hot and filled up the bleach dispenser as instructed... My sheets came out splotched and ruined... I also keep getting lint on my clothes. This thing just doesnt clean. Im so upset about my sheets. Please dont buy this thing. Also bought Whirlpool stove and paint was peeling off after 3 months. They wouldnt even help me. Im so sorry I trusted Whirlpool.

I have a cabrio washer which is the worst washing machine I have ever seen. I can wash a small load of clothes and the ones on the bottom dont even get wet after being in the machine for 60 minutes. I have tried setting it to heavy loads, added water, stopped the machine and redistributed the clothes, it was a total waste of money. Dark colors come out looking worse than when they went in. If I save money on water I spend twice as much on electricity because I have to wash everything twice. The store where I bought it went out of business so I have no recourse.

I purchased the fridge 2nd hand in 2013. It was 10 years old at the time. It is still going strong & I purchased it because it has a frost-free freezer that never needs de-frosting and I love the features & size - its the PERFECT FRIDGE. What I look for in a fridge is its colour - I like metal, steel grey colour. I go for reputation & quality. Frost free is the biggest factor that determines my purchases, long-term (10-year min.) warranty & guarantee, size.

I bought a new Whirlpool refrigerator from Sears and within a month the refrigerator side did not maintain temperature where milk would not spoil... Cool but never cold. I called Sears and they said its Whirlpool warranty to contact them. This I did and about a week later they contacted a local service company they use to maintain their equipment... Long story short this will be the 4th time they were informed the refrigerator still doesnt maintain temperature... Food had to be thrown out because of that.I asked them to refund me my cost or at minimum get a working refrigerator to me because after 4 attempts at trying to fix the problem it still exists... They just want to keep sending a repairman out there who still cant figure out the problem and that has cost me much time away from work not the mention the spoiled food costs... Even when complaining my dilemma to the repairman he said, All they will do is keep calling us and kick the can down the road... They could care less about what it has cost me in time and money... I had to give 1 star to this company but they dont deserve even that one... Dont waste you time thinking a warranty by them is worth a flip and now over 3 months Im without a refrigerator...

I had to replace the original Whirlpool microwave I bought with my new house after three years. I was told it must have been a fluke and a replacement would last ten years. I bit and found the next one also broke three years later. I will never buy another Whirlpool appliance for as long as I live. They sell garbage quality. I bought GE Profile instead and am very happy with it.

Whirlpools front load washers do not have easy access to the drain pump filter. The entire front of the machine including the door has to be taken off to access the filter. When putting washer back together the parts are cheap and screws break. Most companies that sell front load washers provide easy access to the drain pump filter. Buy one of those instead of a Whirlpool and you will save yourself a lot of time and hassle.

After just 22 months I need to shell out $300 for a new microprocessor. My Miele lasted for nine years. In the olden days washing machines could last for 15-20. Do not buy Whirlpool, from what I understand its a dying company...

This started Sept 27 2017 when the ordered online electric range 30 inch slide in oven Whirlpool brand was delivered. When using the oven, a noxious diesel smell filled my home, despite multiple attempts to burn in the unit as advised. 10 days later after still trying to burn it in fumes got worse. I called corp who then sent over a tech to look at it and the tech shared with me when he arrived that he was the wrong person since he cant smell due to an old injury! He admitted he smelled a chemical when it first went on but it went away for him but might have went away due to is impaired smelling ability. I called Corp back and they totally agreed something was wrong with it that could not be repaired and the unit should be picked up and I should be paid back that day it is picked up. They said in a few days which later turned in 2-3 weeks out and counting... I filed a complaint with the BBB due to the ongoing issues. Corp office said they would pick up unit and at that time hand deliver me my refund in full. At first the pick up was weeks out but after BBB was notified they came yesterday 10/18/17 and removed unit, but no check! I called Corp again this time asking why I did not get my money as they promised she said someone dropped the ball, and that someone should have told me that since they had to get someone non-local to get it that they will mail me the check in 14-21 days! She said I see in the notes. They told you they would hand deliver you your refund so they should have called you about the change.So here I sit... No oven in use since Sept 18 and no money back to buy one for weeks yet. I have never been told, despite my requests as to what the chemical was that I was burning off in my home and exposed my family to over 10 days which we had headaches and nausea from (despite windows opened and fans going at full blast). Only that it might have come from the manufacturer or process. This company isnt the only one who has had issues on occasion with a defect in this never-ending chemical smell but the lack of regard of my safety concerns and failure to stand up to what they offered to do (poorly handled response) is simply wrong and bad business. I have not dealt with Whirlpool regarding matters ever and have very little of their products in my home so unsure if this is unique or standard with them. I wont buy their products anymore because I am less than very dissatisfied with my experience. I may have been the only unlucky person having this kind of response from this company but felt the need to share.

After 2 years the motherboard failed on my Top load Cabrio washer. We had to spend $300.00 dollars to get fixed. When we called Whirlpool to see what they would do about it, they actually offered to sell us the board for $345.00 dollars and a 1 year warranty on the board. They actually wanted us to pay more from them than a local repair service. DO NOT BUY THIS MACHINE OR ANY OTHER WHIRLPOOL PRODUCTS. Also does anyone know of any class action lawsuits surrounding their obvious use of defective parts?

I have a Whirlpool gas water heater that failed after only three years of operation. My previous water heater in the same spot lasted 18 years. The problem is a defective thermo coupler design that burns out if a filter you cant access isnt cleaned every three months.

I bought a Whirlpool built washing machine on Jan. 8, 14. It stopped working on Aug. 9, 14. It is now Sept. 2, 14 and I am still waiting for it to be repaired. I am age 75 and it is difficult to load and unload clothes to take them to the laundry. The repairman order a part Aug. 26. Pony Express has not deliver the part at this time.

HE washer does not clean well. I followed all instructions for detergents, settings, etc and it has not improved. Leaves white marks on dark clothing. Does not use enough water. Contacted Whirlpool and they were not helpful. I would not buy this product again!

The salesperson was great but we are not happy with our washer. We already had it swapped out once because of white spots showing up on our clothes. The only thing they could think of was that the bleach I used wasnt rinsing out completely so it showed up on our clothes. Recently, I washed a table runner by itself and it had some red in it. Now there are red spots on a couple of items that I washed after the runner. My husband just now asked why there were red spots on a shirt that he wears all the time. I explained. Also, we have had some white spots on clothes and I could scratch it out without leaving a permanent mark. Were no longer using bleach and we use only liquid detergent and all of it is HE. So I dont understand the machine. I hate it.

Oven was purchased new from Home Depot. Right off, the top black glass surface got scratched. Not sure how it happened. Seems to scratch easily. Then, the oven temperature for baking was found to not hold consistent. While pre-heating the oven for 350 F, the temperature goes up to 375 F, then well into the baking time, can drop to 100 degrees less (275 F). Oven feature is called accu bake. It ruined the baking and seems to be anything but.

Whirlpool model WRF560SMYB04 - We purchased this model Whirlpool in Dec 2015 after having a refrigerator for 18 years with no problems. We started having cooling issues in late 2017 and finally an intolerable fan noise in April 2018. Researched it and purchased a fan. Opened up the freezer panel and found that the unit was completely frosted up to the point where ice had formed around the freezer fan and was hitting the blades. Contacted a repairman who came out and called in the issue to the Whirlpool tech line. He was told that he should check continuity on a couple of wires. If these checked out, the problem was the user interface board at the top of the refrigerator. We purchased a new board for about $100 and installed same. No change. I was now $250 into repairs and no further. We became aware of Whirlpool Service Pointer W10875533A which described conditions that we were experiencing. The issue was a coil thermistor that would corrode (apparently within 2 years) and would not provide accurate signals. Whirlpool also issued an instruction sheet W10902213 Rev A describing how to relocate the thermistor and protect it with foil and tape. My repairman came out, confirmed the thermistor ($54) was bad, replaced same following the Instruction Sheet. We were now out over $300 on a $1000 refrigerator purchased 2 years earlier.Whirlpool issued the Service Pointer (not to consumers, but to repair shops) in Sept 2016 (within our warranty period). We received no notifications from Whirlpool of the defective design. Nor did we receive a recall notice. Moreover, Whirlpool tech group must have known about this issue, but instructed my repairman to replace the interface board. Whirlpool knows they have a defective product out there but are doing nothing to inform the consumer or stepping up to correct the problem. We have contacted Whirlpool to recover our expenses...will let you all know how that goes. Anybody interested in pursuing a class action?

Piece of junk that tears up clothes but doesnt clean. Company has ZERO care for their customers. I will never buy Whirlpool again. We called and called and called. Washer took two hours for a normal load. Crust and odors still there. Dryer was fine.

Our Whirlpool Duet front loader washer developed a mildew smell and started making a horrible banging noise on the spin cycle. We had a service man come out and the concrete weight had broken in half. He said this was not uncommon. I just did a Google search and apparently this is a true factory defect. Luckily we had purchased an extended warranty. I always thought Whirlpool was a premium brand but after this experience I will never buy another washer from them. They should do a product recall.

I had started the dishwasher and had gone to bed last night. I came downstairs ten minutes later to get a bottle of water. There was smoke throughout my downstairs levels. Our Whirlpool Gold Dishwashers control had dark, noxious smoke emitting from it. I tried to turn it off but it was too hot to touch. I went to the breaker box and shut it off there, turned on fans, and went back to bed. This morning, it turned the electricity back on. It started smoking again. I tried to cancel the cycle but it wouldnt cancel. I opened the door to stop the cycle and it continued spraying water and still wouldnt shut down. I had to shut it off at the breaker again. Next problem is my refrigerator, washer and dryer are all on the same breaker. UGH! This is the second Whirlpool I have had. The first one had a rusted tub that leaked into our basement. The repair guy said he had never seen that before...sure...why would you put something in a dishwasher that would rust out on you? Whirlpool, NEVER AGAIN. I WILL PASS THIS INFO ON TO EACH AND EVERY PERSON I EVER KNOW. COUNT ON IT.

Overall??? Ive owned this Whirlpool side-by-side refrigerator for a year now. Love it except for semiannual cost to replace the filter. My brother recently installed the same model in his motorcoach. Yes I recommend this appliance.???

Purchased a Whirlpool french door refrigerator at Lowes less than two years ago. Last week the freezer compartment failed, out of the one-year warranty of course. The independent tech who came to service the machine told me of all the refrigerators he services Whirlpools are the closest to total junk and he would never recommend them. Wish I knew him before I bought this soon to be piece of trash. The CEO of Whirlpool, Jeff Fettig, received total compensation valued at $14.4 million in 2010, up about 15% from a year earlier, the appliance maker reported in a securities filing recently. Appears to me that Mr. Fettig is ripping off customers for his own gain, with his boards approval. Shame on all of them -- another example corporate rip offs that are plaguing our nation.

I bought a portable dishwasher on 6/29/15. It didnt clean well, didnt drain properly. (I followed guidelines from the USER INFORMATION and used rinse). I called a plumber to clean out my pipes. My dishes were still dirty. I purchased an entire soft water system from Culligan. My dishes were still dirty. I called Whirlpool and Pacific Sales where I bought the machine, and got no assistance. On 10/2014 I spent $263.50 to repair and replace parts so the machine would drain. Sometime in January of 2015 it stopped draining again. I just got off the phone with Whirlpool who will not take any responsibility for this lemon. You offered me a policy to purchase for over $200!!! You want me to spend MORE money on a machine that never worked right???? How is that help? How is that standing behind your product? Then there was some lame offer to pay for parts, ONLY if I used your extremely expensive repair people and pay for labor, and $139 just to show up at my door. I asked who I can write to or talk to about this and was told by Sherri that there was no one to talk to but her. Really? Give me a reason to ever consider a Whirlpool product and to not slam Whirlpool whenever someones considering it.

After reading all reviews online on the lid of the Whirlpool Cabrio Washer, it upsets me that there has not been a recall on this. Our lid has snapped & has to be held down until the lock light comes on. Often times during the cycle it must sense the lid is broken & thinks it is not locked & sets the load off line. I have to pause the load & then reset the load & hold the lid down tight until it restarts.

I have been extremely dissatisfied with the Whirlpool Cabrio washing machine!!! I tried to take it back and Lowes would not let me return it because I had had it for 6 months. It doesnt put enough water in the machine to get all of the clothes wet. It doesnt get the clothes clean and it leaves some kind of lint residue all over dark clothes. I am only able to put in 1/4 of the clothes I put in my Maytag washer which I loved, but it wore out. I am also short and it is so deep I have to use a stool to get up on to reach into so i can reach the bottom of the machine. Even though it is a huge tub, I can only put a few pieces of clothes in it to get it to clean the clothes. It is a very poor design and needs to be recalled!

Whirlpool Cabrio Platinum top loader 2014 model - This washer is an over engineered piece of junk. It takes forever to wash anything and it never gets anything clean. I wish I would of just bought the repair parts for my old machine which I had for twenty-three years.

We purchased a Whirlpool refrigerator because of the brand in August of 2011. Its December 2012, the entire door needs to be replaced. It appears the cost will be as much as the original $750 investment! We called Whirlpool expecting they would stand behind their brand after hardly 18 months, but no ... It is clearly a defective door to begin with.

I bought my house brand new with all new Whirlpool Gold Series appliances. About a year and a half from purchase date, I started having issues with my fridge, then my dryer, then my washer, then my fridge again and that lasted about 5 months, then my microwave and my dishwasher. My microwave stopped working in January. It’s now April and I still do not have a new one. It keeps getting lost or shipped to the wrong address or something. Every time I call, the representatives don’t know how to look it up. I wind up on hold for at least 30 minutes, and I get transferred to at least 3 different people. I hope my last appliance doesnt break because I’m over Whirlpool, and I will never buy another appliance from them again.

I have had my washer dryer set for only 3 years and have all the problems that have already been posted. Whirlpool has no recall on this washer (Cabrio) and does not plan on helping out anybody in any way. Their solution is pay for everything out of pocket or buy their one year warranty for ironically the price of what a new motor, and any of the other common items that are breaking would cost. And this is only good for ONE year. With the history of this company I would expect this to last at least ten years or longer before we start discussing replacing anything. I also had a Maytag that I had a problem with and did not get anywhere with that either. Whirlpool/Maytag, you need to stand behind your product. Your name is not going to get you anywhere nowadays. This blog has a spot about legal representation. If you can help me, please contact me.

We have a large family so when we needed a new refrigerator we found this very large unit (Whirlpool 32 cu). About this unit, its not really all that wide, but it is very deep. Lowes didnt have a model on the floor but we went by photos. Also the salesman showed us a smaller version of this unit and we were impressed with the design. However unlike the unit we saw the shelves arent adjustable. They are preset. Also the ice maker on top is very small and makes ice very slowly. The freezer section ice maker is much larger. The main complaint I have with that is unless you push the tray all the way to the back ice can drop behind the tray and fall down causing the freezer door not to always close properly, leaving you with semi defrosted food. Whoever designed this refrigerator was an idiot. All issues are really related to design flaws. This is a very expensive refrigerator. I expected a great unit and got a piece of crap instead. Stay away from this model at all cost. It would be smarter to buy 2 refrigerators instead if you have the room. This model will give you nothing but a headache and grief.This is our story about our experience. This all took place within 1 year. We bought it at Lowes. They were wonderful when it came to taking care of us when it was within the stores’ warranty. They really tried to help us. Once their warranty ran out they put us in touch with our new repairmen. Lowes did tell us that one other man bought the same unit and he was up to refrigerator # 15. Like I said, this unit is crap. Our first unit was delivered with a huge dent in the door. They took it back (lucky for us we have 2 other refrigerators).Second unit arrived in store also badly dented. They didnt bother to deliver that unit. Third unit arrives at store but back area around motor all dented up. They order a 4th unit. This unit wasnt dented up so they delivered it. However doors were very off and wouldnt line up so it didnt close properly. A 5th unit was ordered and same issue with the doors. A 6th unit ordered and they called telling me that it was all dented up and needed to order a new unit. Our 7th unit arrived and in 3 days started making funny sounds. Dual ice makers stopped working and inside refrigerator is was very warm. Lowes ordered #8. This unit the freezer doors werent lining up so #9 was ordered. This time everything seemed to line up, no dents however by the third month it started making a funny sound. Dual ice makers stopped working. Warm inside the refrigerator section. Lowes sent out a repair man. He explained a design flaw was not enough insulation around the fan so it was icing up. That was replaced and it was working nicely for 4 months. Same issues with fan icing up, the noise and no ice. The repair man came out again and mentioned what was kind of a recall with the unit. The control panel in the back of the refrigerator was wrong and needed the correct one to be put in. That was done. He told us that we shouldnt have any more issues with it.Same thing again. Same symptoms, same results...we had to throw out hundreds of dollars worth of food. (I just put in an entire prime filet mignon I planned for a special dinner and had to throw it out. OUCH!) Awaiting for the repair man, again. He will be out in 5 more days. Im sure it will be a new issue, a new brand new fix and it will work for a few weeks to months and we will be calling him again.

Purchased a Gold Series Whirlpool dishwasher, Mo. No. WDT720PADW2, From Maruszcak in Schererville, In. on 1-29-16. Approximately a year later door was replaced by Whirlpool because of paint problem due to faulty design. Replaced door is now peeling and rusting by exhaust vent also. Contacted Whirlpool and they will do nothing more. They said it was a favor the first time they replaced the door. They feel this is a cosmetic problem! I paid a total of $675.03, Their repairman would charge a $100.00 to look at it and another $235.00 for a new door. I feel this is a design problem and they should replace it with a new model, a refund would be better. Very unlikey, because Whirlpool does not stand behind their products. The line also includes Maytag, Jenn-Air, Amana and Hot Point. Besides this I have found plastic pieces that have fallen off! I had to use plastic ties to keep them in place. Dishwasher does not clean well. Have to rinse everything first. Products are bad, stay away from them!

Microwave model WMH73521CS-2: Microwave is approx 2.5 yrs old. This is the 2nd time we have had problems with door open and close msg appearing on display. We had to have door latches replaced once and again are having to have it serviced again. $100 for service to come out again, does not include cost of replacement parts. This seems to be a consistent problem with this model. We are not replacing the parts and are buying a different microwave. Definitely not Whirlpool. I called Whirlpool and was on hold for almost an hour and received no resolution to problem.

We wanted the ease of use and longevity of a top loader WITHOUT a full touch screen. Whirlpool has such units in a choice of price levels to accommodate most everybody. The agitator free design and automatic water level feature is amazing. Clothes are nice and clean and uses about the same amount of water as flushing a toilet.

Its big enough, but the ice maker is always messing up, the shelves broke easily, the water takes forever to get cold from the indoor dispenser. The finish, which is called Satina or something like that, dents real easy. It is really a piece of **! When it was new, we had the repair man out 4 times before it was fixed. He even said it was a piece of junk and it should be lemon lawed out. Drawers broke, shelves broke, and parts are really expensive when you break one of the plastic parts.

The water dispenser tube cracked and split off near the dispensing end, making the dispenser unusable. Not a consumer repair, by any means. Refrigerator is only a year old. I had a similar parts quality issue with a Whirlpool dishwasher. I will never purchase another Whirlpool appliance, and will advise all to avoid as well.

I will never, ever, ever buy a Whirlpool appliance again. We bought the french door bottom mount refrigerator in 2013. After our warranty ran out, we had to have the guts of the refrigerator replaced and then the ice maker replaced again. Now the freezer door wont shut and I cannot believe that Whirlpool would put their name on this piece of junk! We splurged to get what we thought was a high end model but it has been problem after problem. RUN from Whirlpool!

Ive owned the microwave for 2 years, and recently the DOOR AJAR alarm goes off whenever I try using it. The appliance is now essentially unusable. I wish I knew about this known defect before purchasing. I spoke with Whirlpool Customer Care, and they want to charge me to have someone come fix a known defect. The charge is more than what I paid for the microwave. Please avoid Whirlpool at all costs!

This microwave came with the apartment. Its the 2nd one we have had. The first one failed in our 3rd year here. We dont use all the functions, but what we have used, it works fine. Would I purchase this brand, no. I would choose GE, or Panasonic.

My Whirlpool Gold Star aqualift oven stopped working right at three years, when the warranty ended. I paid the $650 for repairs to the stovetop, hoping this was a one-time situation. Six months later, my oven has quit. This product is not a good investment. Im very disappointed.

Whirlpool Gold appliances are junk!!! Our dishwasher just stopped working one day. It was about 2 years old. We tried all the troubleshooting ideas we found on the internet. Nothing worked. I had a 13 Year old working dishwasher when I bought this one. Sure wish I had left well enough alone. I think there should be a class action lawsuit against Whirlpool. I had also purchased a new electric range... It is constantly giving me an error message when I try to use the oven. We have to flip the breaker and that sometimes helps. I bought 4 of the Gold appliances... I’m holding my breath on the other 2. I thought I had done a good job researching before I bought. I remodeled my kitchen. It turns out that a company that I believed was reputable and worthy of my business are not.

I got the works; the stove, dishwasher and refrigerator. I cannot believe all the BS you got to do to baby these appliances. If I had designed this mess... I would not be selling it. Every one of the appliances has a issue... the oven takes a long time just to cook toast. I would send them all back... but from what I have been told this is it. They all suck! I sure wish I had my older appliances back. I see the city dump in their future! I got the black stainless. Believe me I am not happy at all. The repair people have already had to fix or replace parts and I have not had this stuff for 30 days yet.

My dishwasher is very basic with no extra amenities, more features like an area on the rack that would wash the inside of small opening glasses and jars and I do not like the way my silverware holder just balances on the front of the bottom rack and does not attach to where it doesnt fall off every time its bumped.

Aqualift Self Cleaning - JUNK! JUNK! JUNK! The oven does NOT heat properly and it is NOT self-cleaning. Whirlpool should be ashamed of itself. We ALL need a refund. Class Action suit looming. DO NOT BUY THIS PRODUCT!

I am really disappointed because I purchased the refrigerator and now the dispenser display assembly is not working and the company does not have the replacement part to fix it. So now do I have to buy a new one???

I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 from Sargam India Electronics Pvt Ltd. Now my refrigerator was not working properly. So we registered a complaint regarding same. On 3rd July your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for Gas and compressor is under warranty. Then on 4th July your another executive came with compressor and he worked for 1 hr on fridge then he asked, Compressor is not taking load. My senior will come tomorrow, mujh se nahi ho raha. On 5th July morning we got a call and he asked that he will come till evening. Now we got a call. They are asking that its not under warranty. Hum log paso mai dhik kar sakte hai. When purchased in 2014 last ist thing its under warranty only they have told us for 10 yrs. And we have purchased 4 yrs + back not 5 yrs completed. Apart from your customer service guys we never shown this to any one else as its under warranty, I am clearing this thing on prior notice. Senior are not taking action. They are asking we can do it in money. They are asking, If you want to go consumer court you can go.

I purchased two Whirlpool refrigerators 9 years ago and this year, 2018, both of them died. Bad compressors that cost up to $700 to replace. Repair folks would not guarantee them as there could also be other issues, like leaks in the internal parts of the refrigerator. I have a 20 year old frig (Kenmore) in my garage than runs great, no repairs and is in a non heated area. My conclusion is that that Whirpool reduced cost by making cheap products.

Plate in front of the door that is at the back of the water dispenser bowed out. Company will not fix even if the refrigerator is not a year old yet. Said it only covers things like this for thirty days. Do not buy a refrigerator that Whirlpool will not stand behind.

I purchased a Whirlpool French door refrigerator model # gx5fhdxvyo4 in June 2011. Four months ago, ice was forming on the bottom of the freezer. Repair person replaced a clogged plug leading to evaporation tray. Its March 2013 and repair person now has to replace evaporator motor part # W10128551. I contacted Whirlpool and was told the warranty has expired (one year). This repair will be around $175. How can I trust a Whirlpool product in the future?

Bought this brand new 5 door fridge, not even 2 years ago and had nothing but problems. Computer went 2 times. Rail broke for the drawer in freezer. Freezing up in freezer. Switch on freezer drawer went out. I will never buy anything else from Whirlpool again. So much for the nice looking things.

Whirlpool under-counter dishwasher (model DU1345XTVB0) was purchased 14 months ago. Upper rack plastic adjustable wheel rack is broken. Will not replace. Dishwasher has probable design flaw with wheel positions causing overhanging load to put extreme stress on outer two wheels. The design was done to save money instead of having telescoping rails as most dishwashers do. Explained this. They will not even send a part. Many other Whirlpool dishwashers use these parts. Probable class action suit material.

We purchased Whirlpool AquaLift oven from Lowes 10 months ago. Since then, I dread each time I use the oven because I end up cleaning it by scrubbing and using different products because AquaLift cleaning is a scam. I have arthritis in my joints especially my neck, so cleaning it by sticking my head inside is a nightmare for me. I will try to call the company and see what is going to happen. I read that someone is suing Whirlpool for this product so hopefully they will recall the product or refund us if we return it.

We’ve had problems with our fridge where after we had it for about 2 months a crack formed on the inside, the repairman came and put a piece of tape, tape on a new fridge I wasn’t happy. Then we had our stove for about a month and the front right element went it was replaced but to this day it works when it wants to and I brought this to the repairmans attention when he came to replace an element in the oven and he didn’t even offer to take a look at it. We called Whirlpool on the 27th of December to get service on the oven and was told nobody could get here until the 2nd of January. This ruined New Years Eve Plans, New Years Day Plans and our turkey which should have taken a max 5 hours on Christmas Day took 11 hours putting our dinner off until 8:00 pm. We purchased the extended warranty ($700.00) to protect us from high bills for repair and this oven issue ended up costing us about $800.00 for meals out. I asked at the time of my call if there was some kind of rebate to cover our meals and the inconvenience over the holidays and they told me no, that’s pretty bad for such a huge company. Our dishwasher which is also Whirlpool hasn’t worked since day one, we had a repairman out and all he said was, run your hot water before you use it and use Cascade, it’s no longer under warranty and there’s pieces falling off and I have to wash my dishes before I put them through the dishwasher so what’s the use of having one. We purchased all Whirlpool because of the reputation but well never buy Whirlpool again or recommend them.

Bought this 18 cu ft refrigerator this year. Only 3 choices for temp. Everything freezes, milk has crystals, ice cream is soft. Buyers remorse! Old ref was a Whirlpool. Wished I would have given others a chance.

Mtf18 defective refrigerator - The unit is 2 yrs old and about 6 months prior to 2014 I could not keep ice in the refrigerators ice (freezer) and the appliance compressor ran 24 hrs. a day without recycling or stop. I did not purchase an extended warranty, after all, Maytag the dependable company. The lonely Maytag repairman. Right!! The unit cost $$700. and is now an anchor. You cannot repair the compressor, only replace it...

Purchased new from Best Buy for over $1000. One or two months after the warranty expired the ice through the door malfunctioned, would only spit out crushed all over the floor then clog up. Didnt bother to repair it, just open the freezer. Next, the door would not seal right and frost builds up in my frost free. Also, the ice delivery wont close tight. Now the unit is about 3 years old and I just finished paying it off and all the door shelves are cracking. Contacted Whirlpool and was told by email politely, Too bad. You are out of warranty, but please buy parts from us and say nice things about Whirlpool because we so value our customers. Never will buy Whirlpool again and recommend you DONT.

Last December our refrigerator began to freeze food - gallons of milk, bowls of food, and produce. I called Whirlpool: Of course the warranty had expired. It was suggested we turn the unit off back on to reset the computer. We did this for 2 or 3 months and eventually it worked properly. We were gone for 12 days, now the icemaker has stopped and all food is frozen. I called - they will send a tech for a minimum of $95. Read how many trips are usually made before a problem is solved. Cheaper and more logical to buy another unit from anyone but Whirlpool.

Whirlpool Duet washing machine model WFW9500TW03 - Just after the first year of owning this machine, the metal hinge to the door cracked and the door didnt shut properly. It was replaced. After a couple of years, the bearings and drum of this machine failed. The cost for parts and repair were as much as the machine new. After repairs, the machine never ran quietly again. I have called for repair a second time for the same issue and he has confirmed that its the bearings again causing the drum to dislocate and hence, break the belt that I now need to replace. My problem is with Whirlpool for its defective metal in its machines (many complaints on the internet will confirm this). I believe there are enough consumers out there to file a class action lawsuit.

Whirlpool has always been known for quality products. But the range I haves burners are failing. It is eight years old. Think it should last longer than that. The oven works good, but the temperature varies as well. Lower oven door is designed bad, because grease gets trapped between the two glass doors and cant be cleaned.

I purchased my Whirlpool microwave model WMH2175XVS-2 in March 2011. The magnetron went bad 3 years and 1 month later. Thats only 37 months! Whirlpool is very sorry but of course the warranty is expired! Oh by the way, I replaced a microwave that lasted 10 Years which was a second microwave (which is still going after 15 years).

Whirlpool Energy Smart Residential Electric Water Heater - On top of this water heater is a junction box. If it goes out, so does the water heater. I am on my fourth junction box, at my expense on three of them plus the electricians bill times two. They finally sent me one free!