Our $2000+ Whirlpool Gold just had the control board fail. After calling Whirlpool, local services and all national parts suppliers we were told each time the part is on back order until June. If this is Whirlpools way of generating new fridge sales, it does not work. No Whirlpool, Kenmore, Frigidaire or KitchenAid, all made by the same company will ever enter my home. The control board runs the fridge. Which executive thinks a family can live without a fridge for 4 months? What terrible service. GE always has parts and service. Go with GE everyone.

We purchased a Whirlpool Estate Range in 2008, with an extended warranty. We have only moved this range out 2 times since it was installed and the last time was over 2 years ago. This range worked beautifully, no issues whatsoever. Until... tonight, the oven & one burner were being used when suddenly the range started arcing, which blew a hole through the back panel on the stove where the cord hooks to it. It continued to arc and quickly fill the kitchen with black smoke until we could reach the breaker box. The Whirlpool repairman wants to charge $88 dollars just to tell us WHY it happened. After 2 years of sitting in the same spot, why? I dont want the stove repaired, I want it out of my house! I will not take the chance that this will happen again when we are not home. When asked if this was an issue with their product, the repairman answered, I have never heard of anything like this before. After reading these reviews: Such a Liar! I wouldnt believe anything Whirlpool, or their representatives told me about their products now. I just want their crap out of my house and I will never spend another one of my hard-earned dollars with them again. Too many other choices out there. I just want other buyers to Beware of Whirlpool.

The only model number I can find is W10484489A.... Do NOT buy this machine. It is pathetic!! This machine cannot handle more than 2 bath towels at a time!! It will just keep trying to spin, yet NOT spinning, then when you stop it, there is no choice to just spin again, you have to rinse and spin!! Unbelievable.... takes a whole evening to do one load of towels!!! (actually a whole evening to do 2 towels) I hate it!!! Not to mention, whatever they designed between the tub and the door, a rubber whatever it is, is nothing but a catch for disgusting bacteria and slime. Considering the amount of wash I DONT DO, this is unacceptable, even though I have bought and used the new washing machine washing stuff!!! Honestly.... had a Maytag Neptune before this machine..... that is the way to go folks, pay a little more, but way more satisfied. Cleaned like a gem, unlike this whirlpool, cleaning is at best mediocre!! Unfortunately, I broke it, asking it to wash huge 120 in round table cloths for my business, and heavy chair covers..... Had I have know.... cant even wash 2 towels in this new Whirlpool machine!! It is heading to the curb with all its disgusting places you have to clean, I will pay someone to take it away, seriously cost me a ton of money in re-spinning (or yeah, and re- rinsing, cause you cant just spin something), would have been better to fix my MAYTAG!!! I hate Whirlpool!! Do not buy one!!

I purchased Whirlpool gas range with AquaLift Self Cleaning Tech exactly a year ago. DOES NOT WORK!!! The only Self that cleans will be you on your hands and knees. Still dont know what to use. Manual says do not use oven cleaner or abrasive or you void the warranty. Ok Whirlpool any suggestions? Soap and mild detergent not cutting it. You would think with all the customers complaining about this feature the bright engineers that designed this would come up with a solution.

Our ice maker was not producing ice. Whirlpool Warranty sent a co. Kens Appliance Services to our home. The repairman diagnosed freon leak. When he came back on Oct. 7 with parts he blowtorched the electronic board & wires while fridge was plugged in. We still dont have refrigerator weeks later. We are buying food & ice every day. The next co. they sent werent licensed to add freon. He verified burnt board. Third company they sent told Whirlpool warranty to replace our fridge. They tried to sell our warranty back instead.

In October 2009, we purchased a Whirlpool Cabrio topload washing machine for almost $900, because my wifes sister had a 1-year-old one and had been pleased. The Cabrio replaced a 3 1/2-year-old Maytag that died with a seized-up transmission. Maytag is also a Whirlpool product for those of you who do not know. We had issues at first with it going off balance but dealt with it. It was also taking 40+ minutes to do even a small load of laundry, but again, we dealt with it. Fast forward about 3 years, and we notice the machine is making really loud sounds during the spin cycle. I checked for any obvious issues but found none. The noise kept getting louder with each use. Finally, I called a repairman to check it out. His diagnosis was quick. The bearings were going bad in the machine, and he said it would eventually fail. He quoted me a price of between $400-$500 to repair because the job is very labor-intensive. I declined the repair but still had to pay him a trip charge. Then I checked with my wifes sister about hers, and she said hers had been making a very loud sound for several months but they were just ignoring it. I told her about the diagnosis of mine and advised her to tilt the machine back to look under it. Sure enough, there were oil stains under her machine, just like mine, indicating the bearings were failing. So we have 2 Cabrio machines, one 3 years old and the other 4 years old with the exact same problem. I called Whirlpool since I had registered the machine when I purchased it. They basically told me to go fly a kite since I had not purchased the extended warranty. They said I could attempt to repair it myself to save money, but they advised to have their repairman do the work. Well, no kidding. What a joke. They expect you to buy a $900 machine and have to replace it every 3 years. I am done with Whirlpool products. FYI, Kenmore products are also made by Whirlpool, so Sears is not an option. My wifes sister and we bought new GE washing machines, and both of us purchased the extended warranty this time. For $129 (5 years), its cheap, peace of mind. Whirlpool is crap. I would suggest never buying any of their products. I know we never will. Once they have your money, they dont care.

I had an electric 36 Whirlpool, smooth top cook top for 18 yrs. Worked great, cleaned with Windex and occasional scraper. Didnt show streaks or spots. I remodeled my kitchen 10/15 and bought a KitchenAid 36 glass smooth top vented cook top. What a piece of junk. Wish I had kept my Whirlpool. I can not get it cleaned. Every little fingerprint, mark, etc. shows. I thought KitchenAid was an upgrade to whirlpool but I was surely wrong. I am glad that I didnt change my built-in double oven. I did change out the Whirlpool quiet gold dishwasher for the KitchenAid. Again, wish I kept my Whirlpool. The KitchenAid is noisier, looks terrible with the stainless inside. Im embarrassed to open it with all the water stains. My Whirlpool was white inside and looked like new. I wish I had the money to change it back but I dont unfortunately. Moral of the story is if it aint broken dont fix it!

I am extremely dissatisfied with my Whirlpool refrigerator. After less than two years, the entire cooling system has gone out basically rendering it a piece of trash. Unfortunately, Whirlpool is only going to absorb the cost of parts, so I still have to shell out $4500 to have a refrigerator repaired that is nearly new. This is not acceptable. I will never purchase a Whirlpool appliance again.

My Whirlpool is almost 20 yrs now and we thought we were going to have to get a new one! New ones aren’t equipped with what mine has so after much investigating we decided to try a water inlet part for $35 delivered and oh to our surprise it is still performing like new. We bought the top of the line and it still is! Thank you Whirlpool. You are what you say you are. Arlene **.

I purchased my Whirlpool side by side refrigerator approximately 6 months ago. Immediately upon delivery the compressor showed itself to be very noisy, especially upon start up. I questioned the delivery persons and was told it would become quieter with time. It did I not. In fact, in the following days it got worse. I contacted Whirlpool and was sent an “approved” repairman. The confusions and scheduling difficulties in this process, however, were many. Finally, when the man did arrive. He listened and said the refrigerator was working but agreed it was loud but apologized there was nothing he could do.I called Whirlpool again several times to note the noise and constantly was given the sympathy of people saying they “understood but there was nothing they could do.” Finally, out of desperation I contacted the store where I had purchased the refrigerator and they sent a manager who agreed the unit was unreasonably loud and took the refrigerator back. I researched the Whirlpool company and found they are essentially the same company that makes several other common American name brands, so I made a point not to purchase from any of these companies. Instead, I purchased from a foreign manufacturer and couldn’t be happier. All I can say is I tried to buy American but have been greatly disappointed by both the product and lack of customer service by Whirlpool. I will not buy from them or their other companies again.

I purchased a Cabrio washing machine and discovered multiple repair issues over the last few months. I have had to replace a pump for $85 and now the machine will not complete a cycle. I found out the the whole thing is rusted above the barrel which is causing a leak in the back and leaving our floors covered in rust shavings. From my research and reading others reviews and issues, they pay for a serviceman to come out and still it does not solve the problem. My husband is a student in college and we are living off student loans. We bought this machine because we trusted that a Whirlpool would last and be a good investment. I am very displeased on this machine and doubt I will ever put my trust in Whirlpool again. I called to complain and got the typical response I have read others got. I am not paying for a service call when it will not fix the washer in the end. I plan to file complaint after complaint and encourage any class action suit against Whirlpool for producing a poor washing machine and misadvertisement on this machine. I will move forward in this. I feel that as consumers we have a right and should have a sense of ease when you spend $900 on a product that it should work and not give out as it has so quickly. If there has been multiple people with common complaints, then there should be a recall on this washing machine.

I purchased this washing machine December 16, 2011. I paid $737.07 for this machine. 14 months later I had to repair the top of it which cost me $255 for the lid which the plastic around the lid was cracked. I had to pay $136 installation fee and two years later the exact same thing happened again, the plastic cracked. I have contacted Whirlpool which took a complaint - said that was all they could do. Ive contacted the store where I purchased it, they can do nothing. I read online there are many complaints about the lid on this washing machine. It shouldve been a recall. I will never purchase a Whirlpool product again. I will not pay to have it repaired again. I will give it away and purchase something else not whirlpool and not from Lowes. I expected some kind of compensation from whirlpool on this. I have all my receipts.

First three months, the main water gasket broke. Thank you for lots of water all over the kitchen. I pulled the washer out to inspect the cause, wanted to see if it was house plumbing or dishwasher. The hose was hanging off the bottom of the machine. During the 45-minute call, I got in my car and drove to plumbing supply and applied a new hose clamp. The next day, a free service call, the repairman said it was the second one this week, Thats just what I would have done, but would not put the machine back. (void the warranty, finish work, etc...not sure how he would have serviced the machine if I did not pull it out for him). A few months later the wheels on the top shelves give way/fall off the rack, so we have those replaced. As soon as one is replaced, the other side falls off... Now, approximately 14 months into installation, the dishwasher does not work. The control panel is flashing and will not start. What a runaround with KitchenAid. We were told there was a recall on the hose clamp (we never got one). We cannot have the control panel worked on until the hose clamp is certified... That will take a week. Then we can call back... What a hassle. We bought this expensive product on good reviews. We are most disappointed. There is very little concern for making the product good. Its incredible that so much can go wrong in such a short time of limited use. Once/day... The hose clamp is just poor engineering. The rest is terrible quality and support

My new fridge is extremely hard to open. The technician that was sent out told me that there is too much suction building up inside the fridge and freezer and that is why it has to be yanked to open. This is not only annoying it means the fridge is constantly being pulled forward out of place. Technicians solution was to deactive the castors under the fridge. At the time he was here I did not realize that I could then no longer move the fridge out of its place to clean. I called Whirlpool and complained and was told that they could do nothing more for me because the fridge is in good working order. I hardly would call this good working order. They also informed me that if I wished to clean under the fridge or the coils at the back it would require a service call to move the fridge and I WOULD BE CHARGED EACH TIME. Needless to say I AM VERY, VERY UNHAPPY WITH THE WHOLE SITUATION.

We bought a Whirlpool Washing machine a couple of years ago. We have been having problems. It does not get the clothes clean and laundry has an odor to it. We bought it at HHGreg by the Dayton mall in Centerville, Ohio and also bought the extended warranty. It was the largest capacity machine they had in Whirlpool so I dont need to mention what we spent for this thing. We have had a service tech out 3 times. The first time he replaced a part. It still didnt fix it. So they were out two other times saying nothing was wrong with it. Not only is it not getting the clothes clean, but is putting lint pieces all over the laundry. The warranty place already said if they come out again and they cannot find out what is wrong, then we would have to pay for the service call. We then went to the store we bought the machine and talked to the manager. We got no help from him. All he did was throw us back to the warranty place. Not to mention, the family is having itching problems with their skin because the clothes are not only not getting clean but the soap is not rinsing out. In other words, we are suppose to eat this expense and move on. This is a new machine!!!!! And all it is worth is taking it to a metal place to scrap out!!!!! We will never buy another Whirlpool product again. It is really **. They don’t back their products up and do the consumer right. There are a lot of complaints online about the same identical thing I am writing about. They should reimburse the people the money that they wasted. Thank you.

I purchased a WP side by side refrigerator and made sure I purchased an extended warranty. I paid the extended warranties faithfully each year since the initial purchase. In the last few weeks we had to call the phone number on the last WP extended warranty invoice and they sent a repairman. He said the refrigerator was un-repairable. The repairman gave my husband SR#** and a Cust. Service telephone #800-253-1301. I called and they gave me another SR#** and phone #866-931-7390 to call the following Friday. I called the number (Team Resolution Specialists) Friday 6/26/20 and was offered an amount that wouldnt even pay half of a refrigerator like that. They did not even offer to replace the refrigerator.The company where I work (for 20 years) sells Whirlpool appliances. We have purchased thousands and thousands of dollars of WP appliances. I work in Accounts Payable. I print a check for the appliances to pay for them promptly. I am so disappointed in Whirlpool. What has happened to Whirlpools quality of product and quality of service. I am so disappointed.

Cabrio Top Washer - Disappointed!! Its selling point was using less water but do they realize that you DO have to use a little water to clean clothes. Leaves residue on every load and where I have to use the extra rinse cycle and that still doesnt work. This product is going on eBay today! Never again Whirlpool.

Bought a Whirlpool fridge at Lowes sale when the previous Samsung suddenly died before the Thanksgiving Day. Under the circumstances at the time, it was largely a price driven decision (for a fridge of a certain size with some non-negotiable characteristics, though.) I could not be happier with its performance in the two years since the purchase.

Whirlpool WRF989SDAM00. We bought this junk April 22, 2013. 7 visits from service guy throughout the entire year we have had this, problems began almost immediately. Whirlpool gave us a 3 month complimentary warranty (which is up at the end of June). Same problem is back (back left corner freezing up and I think it has also made our ice maker not work nearly as good as it should). We called a few weeks back to report problem yet again, the rep on the phone treated us very poorly. They said they have a new part that is currently on back order that is going to fix the problem once and for all to which my husband replied: I do not have much confidence this will fix the problem as you have sent 5 or 6 new and improved parts over the year and all has failed. He then asked, will you extend the warranty once more, and they said NO. We are stuck with a ($2,700) piece of crap that they just keep trying to find new parts to fix it! On a separate call we asked for a refrigerator replacement to which the rep basically laughed and said that will never happen!! What course of action can we take here?? This company is dead to me!

Free-standing electric range Model WFE524CLBS0 - When burners are OFF but oven is ON, stovetop becomes unbearably hot. Had a service call. Technician (who was rude and surly, but thats not Whirlpools fault) said design standard was 175 degrees. This is dangerously hot. Surface should never get that hot except when burners are on.

We just received our brand new Whirlpool washer and dryer from Home Depot. The delivery person started the washer and started the dryer and promptly departed. My husband immediately put a load of laundry into the washer, and he noticed there was insufficient water levels to adequately wet the clothing. Approximately 3 tablespoons of warm water were added at intervals of approximately one minute each. The water level never rose above 3 inches at the bottom of the tub despite setting the washer on the heavily soiled setting. After the spin cycles he removed the extremely damp clothing and it appeared that the machine had not properly completed the spin cycle and drained an insufficient amount of water from the clothing. He tried another load, and it appeared that the sensors were not working which regulate the water levels because most new machines use far less water. However this washer was defective. He then placed the clothes in the brand new Whirlpool dryer. The clothes ran for over five hours and never dried and the dryer never got hot. There was obviously something wrong with the thermostat. We are both disgusted and will never ever buy a Whirlpool product again. In addition because of the extremely poor response from Home Depot, we will never purchase an appliance from them again either. So sad that Made In America, which was on a sticker on the front of the machines, does it mean diddly squat these days.

I purchased a 30 gallon gas hot water heater from Lowes in 2013. Within the first 3 months, it went out. I contacted whirlpool who troubleshot the heater 4 different times. Final contact was in early 2014, I requested a tech to look at the heater. Was informed it is now over a year old, it would be at my cost. Replacement parts $30. Shipping the water heater is great if you like cold showers. After a little searching, I find they know this water heater is junk as does Lowes but dont care.

I am somewhat satisfied with my induction range. We ordered it just before Thanksgiving from Lowe’s a year and a half ago. We were told that we would have it before Christmas, which was fine with me. I don’t cook for Thanksgiving. Just a lot of Christmas baking. It turned out that Whirlpool had not started making our range until January and it wasn’t delivered until mid-January. It had been really good until about a month ago, when it blew the circuit breaker. My husband was cooking dinner while I was at work and it just blew the circuit breaker. No power surge in the rest of the house. No other circuit breakers affected. When the power was turned back on, two burners were out. As it turns out, the main circuit board is dead. So now the one large burner, a small burner and the ovens don’t work. There are two circuit boards for each oven. When it is working, it is a great stove. However when it doesn’t work, it is costly and takes a while to get repaired.

Quiet running, does a great job cleaning and drying the dishes, experienced some cloudiness on the glassware but found that if I position them in the middle of the upper rack that issue was solved.

This dishwasher does a great job of getting the dishes clean. However, it takes FOREVER. I mean, like 2 hours or more per load and that is even when I have it set to barely dry them! I really dont have any complaints except for how long it takes per cycle. The size and arrangement of this dishwasher is perfect for our family of 6. We can fit a lot in there and everything gets clean. Nice clean look and easy to keep that way. We bought the extended warranty but didnt need it at all.

Bought new dishwasher on 11/29/2013. Model #WDT710PAYM. The top rack cannot hold much weight. It keeps collapsing. One side keeps falling out of the track. Had man in for repair, still doing it. They sent me a new rack and rollers, still doing it. Having repair man come back again in a few days. I am so disappointed with Whirlpool. I cant believe they went so cheap in building these machines. I gave away a whirlpool gold that was 20 yrs old and it is still going strong with no problems. I just wanted to update up kitchen with stainless steel appliances. I will never buy whirlpool again!! This cannot be fixed. It just doesnt fit tight. Im stuck with a bad dishwasher and shouldnt be.

If you are in the market for a new refrigerator, STAY AWAY from Whirlpool Top Freezer models. Mine just failed after only 5 years and Whirlpool will NOT do a thing about it, except ask, Did you buy the extended warranty? The compressor in my refrig was made in Mexico by a company called Embraco. I used to work for Whirlpool and these compressors were garbage then, and I guess still are, in my opinion.The 5 year sealed system warranty was removed from these refrig years ago and I can only assume this is why. If you want the 5 year SS warranty, buy a side by side or French door model. Just be sure it doesnt have an Embraco compressor on it! And while I am not a believer in them, planned obsolescence dictates you probably should buy the extended warranty/service plan for such a purchase. Dont rely on positive past experience, even for a company like Whirlpool. Their gold ring of promise emblem is very tarnished for me now.

I bought a new house 2.5 years ago with all new whirlpool appliances. This week Im told the washer transmission is defective. Unbelievable! I only wash 4 average loads per week. This is a problem I would expect in 8-10 years. I am going to replace the unit with another brand.

This dishwasher is the most quietest dishwasher we have ever bought. Cleans even the worst messes with ease. We love all the different modes for cleaning levels. Plus in addition the ability to adjust the racks for large capacity dishes. As well the adjustment to wash fine china and crystal. We just love it!

A-10 error on display ultimately means needs a new pump. The washer (model WFC7500VW 2) is 3 months, 9 days old and is now unusable. I cannot get any service (under 1-year manufacturers warranty) because the sticker inside the door with the model and serial # is missing (i.e., it was sold to me by Homedepot.com without a serial # on the door label, sticker is intact and is brand new and apparently was printed without a serial #).I made multiple calls to Whirlpool in Benton Harbor, Michigan and finally spoke with Courtney (who states she was a supervisor) pretty much said all they will do is to reprint a label from the factory and I should have it in 7-10 business days. They refuse to stand behind their product and authorize timely repair of their product they sold to my without a serial # on the door tag from the factory. I have to wait to schedule factory warranty repair until I get the new label (probably 3 weeks plus without a usable washer). Courtney refused to contact me via email for any of her contact information or to supply verification of conversation or promise of a new factory label. Also, she refused to try to authorize any type of manufacturers warranty to fix the brand new unusable washer!

We have all kitchen appliances from Whirlpool, but it is not what we choose, that was builders choice. We, two people, are living in his apartment for almost five years, and first problem was with oven - the window in the door it is leaking somewhere, then microwave - the all front door plastic is cracking (we using microwave maybe twice a week) and is it placed under the oven. Now we have problems with fridge - the plastic inside the fringe is cracking. We called Whirlpool customer support and Whirlpool do not even want to hear it about the problems - they just want that same authorized technician will came to your apartment to inspect these problems for $95, it is not even important whose fault it is. This company, Whirlpool really DO NOT CARE about the products, which they produce - as long it is sells... Now we know, we made smart decision - do not accept the washer and dryer (we get it from Bosh - it makes me happy). Now we just wait till all Whirlpools appliances will stop working and never ever look back to Whirlpool.

Lets just say Im not surprised by all the negative reviews on here. Im just one of many in the fishbowl! Been without a fridge operating for 6 weeks and still waiting for action, been on the phone with them everyday and no resolution. Although the service technician/provider is also not cooperating but my word, they wont buy me a new fridge of course and only offer a simple 50$credit and nothing else. DONT BUY WHIRLPOOL. Have had nothing but troubles with 2 fridges now!!!

The oven will not turn off. When I called Whirlpool and told them what had happened they immediately put me in contact with the safety division. My question is if it is a safety issue, why is there not a recall and why do I have to pay for the circuit board. If there is a safety issue why is there not a recall.

My Duet washer is just 3 years old and has had light use as there are only two people in the household. After just 3 short years the machine stopped working. We were told it needed a controller board and new valves. The cost of the repair was quoted at $733.00. This is far more than we paid for the machine. So we called customer service and at first they thought they could sell us a plan for $350.00 that would cover the repair but it was denied by the supervisor. So zero help, absolutely nothing. Now the backdrop here is that our last Whirlpool (same type) is still in use with our son no repairs in 15 years. Does anyone reading this think we should buy another Whirlpool or recommend it to our Friends and family? I think a Maytag is in our future. Whatever happened to companies standing behind their reputation in America?

The refrigerator I have is 3 years old and the service tech will be at my house on Thursday to put the third comp. in it. I have lost all my food 2 times. Times are hard. I would like to talk to a person not a machine.

I purchased this machine in April and already, the right leg is rusted and the under seam of machine is rusted. I have throw rug under it and where the leg is, there is rust on the rug. I called service from Whirlpool and 2 servicemen came out. The first one told me I was loading it wrong and the water was splashing over the inside tub to rust the leg and I asked, So why is the seam under the machine rusted? No answer. The second one came out and told me he could not find anything wrong with the machine and doesnt know why it is rusting, but he never gave me a paper to sign off on. He also said that maybe it was rusted when it was delivered. Not!!! Then I call P.C. Richard in Watchung, NJ where I bought the machine at and told them about the problem. They sent a serviceman out and he said that the bleach condensation is causing the rust, its known fact that this machine has this problem. He said that the water does not run through the dispenser but there is a model that does. I want a credit on this machine and get the upgraded one. It states on the machine that I can use bleach but it doesnt say it will cause rusting. I want you to tell me how a 9-month-old machine is rusted on one leg and the seam underneath is also rusted!!!! I had a machine for 10 years and it wasnt rusted. I am very unhappy with this product and with the customer service of Whirlpool. This is my first Whirlpool washer and I would not recommend this washer to anyone. I paid $600.00 for this washer and it should not be rusting.

Purchased a Whirlpool Electric Range August 2015. Purchased it because it looked pretty and the Aqua Lift Cleaning feature sounded too good to be true. As it turned out it WAS too good to be true! I have just read a # of reviews about this range and I agree with all complaints. Does anyone like this range? The AquaLift cleaning technology is a joke! The baking temperature fluctuates & I could not figure out how to improve on that (for the longest time I thought it was just me not being able to figure out my new oven). The most serious concern however, happened a couple of weeks ago when I turned on the oven & immediately the oven started to smoke and an electrical smell permeated throughout the house. Had I started the oven and immediately left the house our house would no doubt have been destroyed by an explosion/fire.Phoned Whirlpool & because the problem was so serious they had a serviceman at our door within 2 days (yes I am being sarcastic, it did take 2 days). At no time did the call centre express any concern nor did they advise me to unplug the range and to make sure I did not use it. Obviously, I would not use it but shouldnt that be something they advise as part of the checklist talking points.Serviceman arrives 2 days later & advises us that the parts alone would cost $650.00 & oh yes the labour costs to install the parts would be charged by the minute. I didnt even ask him how much per minute because only an idiot would repair this piece of junk!! The power cord to the range had basically melted right through; you could scrape the char right off the cord. The computer part of the range was shot and had a strong electrical smell to it. The serviceman basically said that I shouldnt shoot the messenger and charged us 93.45 to tell us that it was going to be a very costly repair.I disliked this range almost immediately and was looking forward to the day when I would have an excuse to purchase another electrical range. I did not think I would be shopping for another range within 1 1/2 years from the time I purchased this piece of crap!!! Nor did I think that there would be a possibility that this appliance could potentially be hazardous to my family and home. How long is Whirlpool going to ignore all these customer complaints? This range should be recalled! It not only is selling features such as the Aqua Lift technology that do not work properly, it is selling a potential fire hazard.I will never again purchase any appliance that is made by Whirlpool. Whirlpool makes a lot of appliances and uses names such as Maytag, Amana. KitchenAid, etc. I have purchased another range and this one is made by Frigidaire (no connection whatsoever to Whirlpool). I dont know what my experience will be with my new Frigidaire Range but so far I am loving it! Hopefully, my new appliance will not nearly burn my house down. Whirlpool: Step up to the plate & take responsibility for the defective electrical range you are selling before there is serious harm to persons or property! THIS ELECTRIC RANGE NEEDS TO BE RECALLED - MODEL # YWFE715HDEHD.

I have called Whirlpool multiple times because our washing machine model #WFW9290FW has been out of service for 5 weeks now. I have been informed that I need part #W10604640, which is on back-order and they wont give me any idea of how long it is going to take to get this part replaced. Apparently, there are 96 total people who also need this part. I find it hard to believe that a company this big would not have this part on hand and they would not have any idea how long it would take to get it replaced. I asked them to give me a new washing machine for free to replace it because of the poor service and the unreliable washing machine. They told me they could give me another washing machine at 40% off, but based on the lack of follow-up and the amount of time that has passed since my initial call, I dont want another Whirlpool product. This is the worst customer service ever.

Aqualift cleaning does not work. I am old with bad knees and do not need an oven that has to be cleaned manually. This technology is a joke and everyone who bought one should be reimbursed. One reviewer indicated that there should be a class action lawsuit for this situation. I agree!

The Cabrio washing machine I was told by salesman best made so I spent big $$, makes sense right?! Wrong! During spin cycles sounds like jet plane taking off, was told barrings or drive shaft is at fault cause water seeping inside, causing rust, Whirlpool didn’t seal it or designed it to ensure no seepage. Never again Whirlpool. I’m done with your ineptitude, Type: 580. mod. WTW6500WW1. Set.# CY4970595.

I purchased this stove online and have been very happy with the features. I am able to use alternate settings based on the size of the Pan/pot. Cook timer, light, variable rack displays, etc. The only negative feedback is the need to add 5-10 minutes more to the temperature, based on the recommended cooking time of your recipe.

I am very unhappy with the Whirlpool Cabrio washing machine that I purchased. Dark clothing comes out with lint deposits that will not come off. I have to rewash them at least one more time and then it does not always come out. I dont know if it is because the water level is too low or that it has no lint filter but I will never purchase another Whirlpool product again.

Purchased a Whirlpool WTW7800XW a year and a half ago. The left top of the washers glass pops up, making it impossible to use the washer unless I weigh it down. Apparently a screw has popped out to hold the glass in place. Whirlpool used to make a decent product, but thought I should pay them $129 for their time, just to come out and then an additional part fee. How about the 30 minutes I spent on the phone with no satisfaction. My time is also valuable. I gave them the choice to come out and replace the screw (which shouldnt have fallen out in the first place) or lose a customer. Fortunately, I have a husband that can repair it, but I am extremely disappointed that Whirlpool is now making substandard products. We are a family of 3, so its not like Im doing laundry daily. Am I wrong to think I can get at least 3 years out of a product?

Update Review on 10/15/2020: New refrigerator 12/31/19. 4/27/20 Fridge terribly noisy, called Whirlpool directed to local provider. 5/5/20 Fan replaced, drawer clip broken. 5/11/20 Drawer repaired. 5/21/20 Fridge not keeping up, repair company said new compressor needed. 7/6/20 After numerous calls and literally hours on hold with Whirlpool compressor install but still seemed noisy. 9/30/20 Fridge partially cooling, no ice and water dispenser not working. Repair company ordered new evaporator cover and UI panel.10/15/20 Neither the repair company or Whirlpool know when the parts will be delivered. Whirlpool has no record of their being a service call or parts ordered. I talked to one rude, unhelpful and uninformed service rep. After following their instructions and using their recommended warranty provider, they claim not to have the issues in their system and cant be used to determine the repair/replacement of their unit. He indicated, You need 3 major repairs in 30 days to get a replacement fridge. It took them 6 1/2 weeks to repair the compressor. How can it break that many times in 30 days with that bad of service. Nothing is repaired in 30 days. The current rep seems to care and have a working knowledge. She is sending a request to determine when a part might be delivered. She couldnt give any indication of when the part might be delivered to complete the repair. Days? Weeks? Or again Months? An hour and a half on the phone with very little progress. New refrigerator with 3 major repairs and one small one in 9 months. Terrible refrigerator and extremely poor service! Go with another brand.Original Review: Refrigerator new in January 2020. The first issue was an extremely loud fan.It was replaced. While being repaired, service tech broke a tab on the door. (It happens) Another call to replace the tab. During May I notice its not making ice and freezer isnt keeping up. Lose all items in freezer. Now the 4th call on new refrigerator, tech says needs a compressor and orders while at my house. Soon the refrigerator isnt keeping cool. Now 34 days later, still not fixed. Whirlpool service provider blames Whirlpool. Whirlpool says they are shipping compressors but cant exactly say mine is delivered. Apparently, 4 service calls in 5 months and over a month with a totally broken refrigerator is their bar for a good product and service. Neither their approved service provider or Whirlpool care in the least. Awful service. Try another brand!

Whirlpool front loader duet washer WF9400SW01 - I bought this washer brand new in 2007. The rubber ring by the door started to grow mold after 2 years, the washer collects water after wash. Water was dripping down to the drum and sit there. If I forget to check and drain it by turning on in the rinse cycle, it wets the entire floor. And it sounds like a freight train after 4 yrs when it spins. My last washer lasted 20 years and it was a whirlpool top loader. Thought I might get that with this one.. but NOT.

I will never touch the premier Whirlpool Brand Again. This is the two door fridge + drawer freezer, model GI7FVCXWY0After about a year, and I think it lasted this long because the ice maker was off during winter (because unless you use it constantly you have a solid block of ice), after a year it stopped making ice and poured water out from the top of the fridge. Expensive extended warranty came and replaced the Ice Maker, which (about a year later) has just started leaking all over the floor (again).This I suspect was a protest against using all of the ice one day. It froze up, which causes the leak, froze solid items that were in the fridge compartment (and spoiled some items).The other design fault is while the right hand door will stay open, the left will not, it closes. But it does not close properly - just enough to make you think it is closed.Dangle beers in a nearby stream, keep your food in the cellar, dig a deep hole in the backyard, learn to eat all your food the day you buy it, but do not buy this fridge!

Plate in front of the door that is at the back of the water dispenser bowed out. Company will not fix even if the refrigerator is not a year old yet. Said it only covers things like this for thirty days. Do not buy a refrigerator that Whirlpool will not stand behind.

Near 3 years ago we purchased this side by side going by how good Whirlpool products are supposed to be. Recently the bottom freezer started frosting up and not clearing. Tried all suggestions in the manual. Could not find any information online. The manual was useless. I went online to Whirlpool support 3 different times asking for help. Never got a reply. The racket it made was driving us crazy. It short cycled since it was frosting up. Set up an appointment online. They got that correct and responded quickly. Go figure. The tech came was very nice & professional. No warranty. Find out they only provide a one year warranty. That is absolutely nuts. A refrigerator should last 15 years with no major problems. Should not have needed a $500.00 extended warranty for a $1,300.00 refrigerator. Turned out 2 components needed replacing. Cost just over $400.00. Now were worried it is going to fail again in who knows how long. Whirlpool used to be a respected brand. Never again will we buy a Whirlpool product. 1 year warranty show you they know how cheap they are building their products.

Whirlpool refrigerators with bottom freezers have a major defect in a tiny drainage hole hidden inside the back panel. The hole easily gets blocked with bits of debris during manufacturing or with a few bread crumbs, then it freezes shut. Then water ends up all over your floor. You cannot fix it yourself as you have to take apart the whole freezer. The repair bill is huge. This will happen often. Check on the internet and YouTube to verify & you will see that this happens to everyone with a Whirlpool. Also your floor will be ruined if you dont mop it up every few days until the repairman arrives! Stay away from Whirlpool!!

I purchased a Whirlpool Duet HE front end loading washing machine. Less than two years after purchase, the machines tub and bearings failed amounting to a repair bill of $1035.00. Fortunately for me, or so I thought, I purchased an extended warranty for the machine. However, even though the complaint department was aware of the failure, the amount of the repair and the fact that I declined repair and was opting for the $500 reimbursement option, I was told that the claim, as it was called, would take 2-3 business days to process and if I was awarded (his words) the reimbursement, I could only use this money on a new machine at a Sears store and not on any new, but previous year model, or at a Sears outlet. None of these things were related to me when they took my $214.00 for the warranty. In all, my original washing machine of 22 months will have cost me $1414.00. My new washing machine, if awarded one, will cost approximately $400. The total cost to wash clothes for 10 months will exceed $1,800.00. Do not purchase Whirlpool front end loaders because the drum bearings will break (that is why they exclude them from extended warranties) and do not buy extended warranties as Sears makes out in the end.

The Whirlpool HE H2Low Washer is the worst piece of crap Ive ever wasted my money on! It leaves soap residue on all my dark clothes! DONT WASTE YOUR MONEY! Whirlpool should be ashamed of themselves for continue to sell these pieces of crap!

Purchased the matching set. Have had four years and need my second service on the machine for issues. It is a top loader and does a good job but the tub is very deep and not made for short people with a few delicate items cuz they are hard to retrieve. I have to use tongs to get them out.

Whirlpool top loading piece of junk! I would give it a zero star review if I could! Do not buy this machine!!! I agree with many other reviews. It doesn’t get the clothes cleaned and now a completely doesn’t work. We reset it, we’ve had the service guy come in and replace a bunch of parts on it. It’s past its one year warranty and doesn’t work anymore. Piece of junk! Junk, junk, junk!!! Waste of money. Do you not buy the Whirlpool tub loading washing machine!

My refrigerator is a side by side and its freezer compartment is small (width). Whirlpool is always my brand of choice for household appliances. I personally would not choose the side by side design again but I would choose Whirlpool.

I purchased a stainless steel side by side refrigerator and unbelievably the doorshelves came crashing down - they just cracked in the middle. How cheap can stuff be made, those fridges are not cheap. I thought Whirlpool was a good product - I guess not.

I own a Whirlpool Cabrio. I wanted a newer technology (no agitator) washer with top loading capabilities. I ended up with a four to five-year lifespan with this washer. The bearings are busted and it leaks water from the bottom. I have followed loading instructions specifically. It will cost about $1,000 to fix so of course, I am buying another washer and a matching dryer.

Bought this dishwasher (Model No WDF530PAYB3) in 2013. First the plastic latch for the dishwasher detergent door broke. Then, the paint on the face of the door started to bubble, peel, and now is rusting. Next, the heating element broke. Lastly, it started leaked on my wood floor causing damage. 2013-2014 I bought that Dishwasher, Micro-Hood, Stove, Refrigerator, Washer, and Dryer all Whirlpool. All the kitchen appliances were Whirlpool Gold. They would not fix their product. Offered a discount on a new one as if I will ever buy Whirlpool again.

My microwave is very reliable and has lasted a very long time. I have never had a problem other than the circular glass plate that broke. It took me a little time to get use to the timer on it which is a little different than other microwaves that I have used. Overall a good buy.

I bought the HE Whirlpool Cabrio 2 years ago. It has all the bells and whistles, fancy cycles, etc. but doesnt clean ANYTHING. I have to wash three times to get things clean... So much for energy efficiency. It also gets out of balance with larger loads. What a waste of money and time.

Whirlpool Cabrio. A little noisy, 2 or 3 years, do exactly what the manufacturer says they will do. Start them up, run them, go get the finished product... The previous set, same brand lasted us 15 years and then went on to help someone else. Still have the same dishwasher, Whirlpool, 11 years, no repairs, no breakdowns. Bought refrigerator, and micro-wave also, several years back. No problems, no service calls, no stops.

I bought this Whirlpool french door, bottom freezer refrigerator for $2100. In 10 years I have replaced the compressor three (3) times. Bad design and a real piece of crap! I was told by Sears that all Bottom freezer Whirlpool refrigerators are made by Amana. That is why I bought the frig. Ive had wonderful experiences with Whirlpool and Amana product in the past, but this time their design is so flawed.

We have been married 36 years. Since year one, me and my wife have owned nothing but Whirlpool appliances. They lasted forever. Approximately 4 years ago, we redid our home, and bought all new appliances, stove, refrigerator, dishwasher, microwave, front loader, washer, and dryer, Since then, 4 years ago, our refrigerator ice maker stopped working. 2 years ago, our dishwasher wont heat up, so it is useless to us, and the bearings in the washer are shot. I must say we are so disappointed in Whirlpool. We are barely living on my husbands income as I had to stop working 3 years ago, as I became disabled, but did not make enough money to be able to collect disability. We cannot afford new appliances, nor to fix them. I am sending you the model numbers of each appliance, hoping you will do something to help. This is just ridiculous. It is just my husband and me in the house (washer: WFW9200SQ02; refrigerator: GD5NVAXSA01; dishwasher: no model number, but it is Energy Star II 8575637). Please help. We cannot afford to replace this, nor repair. It is hard for me to go to the laundromat, then come home to dry. Standing long periods to to dishes, takes a toll on me. Please help.

Whirlpool washing machine M# wtw7340xw2 / S# c14270996 - Bought in 11/26/2012. Never was real satisfied with the way the clothes were washed. They never came out real clean and smelled like there was still soap in the clothes. It has been less than two years and now it will not run. Turn the unit on and all it wants to do is turn on the pump to drain the tub. Im a refrigeration technician and know how to run a diagnostic test Whirlpool has for this machine. I get an LF code which is water long fill so I checked out the water tube which is ok. So the problem is in the circuit board not sensing the water level. To replace this board is around $350 dollars and if I had someone else do the work I would be looking at over $550 dollars. I only paid around $500 dollar for the washer so it does not make any sense to put a new solid state board into this washer which cost as much as the washer. Our old GE washer lasted us for over 20 years and did a better job washing our clothes. There should be a better warranty on these machines than one year. I did not buy the extended warranty because of the cost and I expect that the product should last at least 10 years or more.

Bought this model #WTW8500DC from Lowes in 2015. Ever since had problems. Stopping in the middle, not starting, recently keeps running water, lid lock issues, had multiple service calls and multiple hardware changes, paid extra for extended warranty from Whirlpool hoping that within a year all problems would be gone after so many repairs. Boys I was wrong. After spending around $1200 between this machine and the extended warranty, three year later after the warranty expired now I am stuck with this non-functional piece of junk and looking for another washing machine. Would love to hear from Whirlpool if I stumbled upon a lemon, or three year is expected life of their $1000 plus machines.

I bought a Whirlpool refrigerator, model # wrt779reyb00 with serial # vs13537798. The icemaker quit working and then water started leaking out from the door. A&E serviceman came out to repair and said we needed a new door. It had been over 11 weeks and the door still has not arrived and we have been told it could be as late as November. When I purchased an item, I expect it to work and if not, to be repaired within a reasonable time or be replaced. I have called and been told that replacement is not an option and that I will just have to wait. This is unacceptable. I purchased this refrigerator with water in the door and an icemaker and I expect it to work.

Our 2005 whirlpool duet washer steel drum and plastic tub broke. My husband diagnosed the problem and opted to fix it to save money. The parts are under warranty but you still pay labor and technician visit running up to $250-$300. The plastic tub was obtained only if we paid for it $100 and the steel drum they sent under warranty. The plastic tub has a hole with a black plug and sensor in it. There is a discrepancy in the measurement of the old tub and new tubs hole that is slightly larger, therefore when installed a steady stream of water leaks out. I now have 3 plastic tubs as that was their solution, to send more of the same that did not measure correctly. An investigation was done to determine they were the correct parts. As asked we had a whirlpool technician come to verify parts were correct and being installed correctly and the parts sent would not fix the machine due to the hole discrepancy. Many calls were made to whirlpool and they continue to give me the runaround. They now are not taking their technicians information. The technician has given the information to 3 sales reps in the new england area and made several phone calls to whirlpool and no one is willing to give us a solution.

We purchased a higher end cabrio model only 3 years ago. Last year, on about every 5th cycle, the load would not spin at the end. Id have to remove all the wet clothes, set it to drain and spin, start it and wait for it to hopefully kick in. When I do it right, it kicks into the spin mode. I had to quickly press start/stop to unlock the hatch and reload the soaking wet clothes and wait for it to spin properly. Yesterday the same thing happened again. This time, it did not kick in. I ended up flipping the washer over and taking a look underneath. I discovered that the motor was seized. It had lost all its lubricating oil and smoked the belt. Now, my 3 year old washer is sitting in the driveway awaiting a trip to the dump since I got fed up and went out and purchased a new Samsung top loader. I emailed and called whirlpool with no luck. Not impressed. When I went out to buy a washer today the first thing I told the salesman was to stick anything with the name whirlpool out in the trash bin out back.

The agitator is higher than any I have seen and when we washed aprons that have plastic buckles on them, they get stuck under the agitator. When complained their solution was to use laundry bags to wash 15 aprons in, they are long aprons. Paying a lot of money for the machine and it being commercial I didnt think we would not be able to use it. The whole machine shut down when three of the buckles got stuck. The washer is model # CAE2793BQ and I would suggest that no one purchase one of these machines.

After 7 attempts to fix my 6-year-old Whirlpool Front Load Washer (original price $991.00) I had to trash it. Then I stupidly bought another Whirlpool Front Loader (WFW75HEFW) Feb 2017. It has not worked properly since day 1. The clothes come out dripping wet. At first I thought I was doing something wrong. I tried every cycle, limited amount of clothing and ran additional spin cycles to no avail. Finally I gave up and called for service.Whirlpool is very much aware that a number of their machines came off the line with defective spin bearings but they wont admit to it. Instead I am expected to have it repaired! It involves the entire inside of the machine being rebuilt. Its a 2 man job that will take 3-4 hours.This is totally unacceptable and it is obvious Whirlpool does not make a quality product nor do they value customer satisfaction. DO NOT UNDER ANY CIRCUMSTANCES PURCHASE A WHIRLPOOL WASHER. They are difficult to work with and I for one will never purchase or recommend any of their products. I purchased this washer from Home Depot and now my only hope is that they will honor my intention of purchasing a non-defective product. If not, I guess Im in for another miserable experience with a Whirlpool product.

Ive bought two (2) whirlpool dishwashers in approximately two years. Both dishwashers stopped draining shortly after one year. I checked the filter, removed parts at bottom of appliance and checked the drain hose and my home drain to make sure that none were clogged. After testing the draining system a burning motor smell started to occur. At that point I disconnected and threw away the appliance. I dont know for sure but I think this is a recurring and known defect.

Just cleaning the outside of our piece of ** oven. Must have hit either the on or off button to lock because the damn thing locked. Tried unplugging it, pushing all the buttons suggested on these websites, etc. Hell, even tried to call Whirlpool, where I just talked to a computer. Lesson learned: Whirlpool wont get our business again. Period.

I purchased the Whirlpool Cabrio washer and dryer about 5 years ago. I wanted to pay for a good pair to last a long time for the money. We have had a repair man out twice for the washer. They ended up replacing the computer board. It worked fine for a few years. Now, it keeps getting the unbalanced error code for almost every load of clothes that we start. Sometimes, it takes 20-30 minutes of rearranging the clothes to get it to finally work. I have had to manually set it to finish the loads on a number of occasions. It is so time consuming to do laundry due to having to play with the clothes to get the loads to finish. Plus, I dont know how many times it has woken up my grandkids because of the loud thumping noise it makes when it gets unbalanced. I have never had a washer do this. I would expect when you pay big bucks for an appliance that it should last a long long time. One usually gets what they pay for. I should have bought a cheaper pair. Then, they probably would have lasted 15 to 20 years.

I had the first microwave for 6 years. My husband messed it up so got a new one, same over the stove type. It has lots of programs. Its a rather large microwave, plus it has a steamer which cooks vegetables with steam while I am doing the rest of the meal and whats more important is its quiet. The site is fantastic not just in width but in depth. The best thing about this microwave too is that it has a frozen cycle which does not partially cook the food like most microwaves and the defrost is the same, it does not partially cook it actually defrosts completely without cooking it. This is by far the best microwave I have ever had, and I wouldnt want any other brand. It might cost a little more than the usual brands but its worth it. I also have a mini Whirlpool on my Countertop for my grandchild to use so he keeps away from stovetop at all times.

The warranty on Whirlpool is totally useless!!! I purchased a new refrigerator from Lowes in September 2015. I have had to call 3 times because the ice maker quits working. (It has been replaced 2 times so far.) This time I have been without my icemaker for 6 weeks. When I called today - they informed me they would contact another repair company, but they could not come out for 1 month. They acted like I was bothering them - when I called again today - I did not buy a new appliance to have it break down every 3 months. They only use A & E Repair and Tri-County Appliances, and they must be so busy fixing other Whirlpool appliances that break down - that you have to wait 4- 6 weeks for a repair. Ridiculous!!

I purchased a Whirlpool 40 gallon gas water heater from Lowes approximately 4 years ago. As of yesterday, the pilot will not light. I assume the t-couple is bad. But in the process of doing some research, I could not help but see that there is a quality problem with heaters manufactured around the time mine was. I dont have the model number with me at the moment. I would like to know what the permanent fix is for these heaters.

Bought a Whirlpool washer and dryer in 2/2013. In 5/2014, the washer went out of balance, but corrected itself quickly. Since then, it sounds like a cement mixer during the spin cycle. It took one month to get someone to come out and look at it. Apparently the bearings went and the part alone costs $450! Add another $250-$300 for labor and I could buy another washer. We called Whirlpool, who were unwilling to do anything to rectify the situation, i.e., replace the washer, send a replacement part, give us a discount on the replacement part. We didnt buy the extended warranty because who would think that a brand new washer would crap out after 15 months... and theres only the two of us.Not like Im washing clothes for a family of 5! I only needed a new washer/dryer because I moved out of state and didnt want to move the ones I had. Regretting that decision. Its unfortunate that there has been a decline in the manufacturing of goods to the point that they can be considered a throw away item. Will NOT be replacing this with another Whirlpool.

I bought a Whirlpool refrigerator (model number model ised5lvaxwq00) about 14 months ago. The icemaker would not work when delivered. I had it fixed. Several months later, it quit working. It cost $200.00 to have it repaired. The ice door stopped working. I called Alabama Power to repair the icemaker. He advised that it would cost around $300.00 to repair. We are on a fixed income and cannot afford to have it repaired. On investigation, I found hundreds of complaints about the same issue with the icemaker flap. I would appreciate you trying to eliminate this problem.

I purchased a Whirlpool water heater on 9/30/2011. It is leaking at the point of cold water entry and is spewing a brown colored watery substance, leaking on the floor.

One year to the day after the warranty expired, the meat drawer in the refrigerator began filling with water. Two repairmen have been to my home and cannot repair it due to a design flaw. Also, I had to pay for a cracked bottom tray that happened during delivery which I didnt know occurred at the time. Whirlpool is now ignoring my phone calls and emails. We paid in excess of $800 last year. What am I going to do now? Buy another refrigerator and get rid of this one? I dont make that kind of money and I feel Whirlpool should stand behind their products. This model is not even on the recall list so that means to me that other consumers buying this model are getting ripped off also. The customer service people say sorry but wont budge on reimbursement. I was told they cannot honor my request. Whether this was under warranty or not, it still cannot be fixed according to the repair tech that was at my home. I need to find someone to help me before this lemon I bought decides to burst into flames. I want a replacement refrigerator, not this model of course, of equal value. I am not asking for the moon, just for something that works beyond one year. In this economy, we cant afford to buy a major appliance after one year. My car is still running and I bought that in 1985. Please find someone to help me. I thank you for your time.

I purchased a washer Type: 587-08, MOD: 1CWTW48004QO, Serial # C21920164 about two years ago. The appearance of the machine is in an excellent condition but its not working. The tub inside is slanted and makes a loud banging sound when rinsing. It is no longer in warranty. All my appliances are Whirlpool brand because my mom has items that are still 15years and over. This machine that I purchased did not even give me a quarter of that. The prices of these items are expensive and increasing all the time but the quality, durability and lifetime is diminishing at a faster rate. I am worried about all the other items I purchased: dryer, refrigerator, stove and microwave. I am most dissatisfied. I STRONGLY believe that this unfair and unlawful....I work hard and save up to buy these items to only get two years from it......Whirlpool please render some assistance!!!

Bought a Whirlpool Cabrio. Noticed it was getting really loud less than a year into owning it. Called while it was under warranty. The tech said it was fine. Within the next year and a half it got so loud, you cant hear anything else in the house while it is running. Now it is leaking from the tub seals and the bearings are going out according to two service techs I have had come look at it. They say it is more expensive to fix than the washer is even worth. This is due to the parts that would be used to fix it are the same cheap Whirlpool parts that were put in it in the first place. They both said that these are not good washers and commonly go out about a year and half to three years old. Shame on Whirlpool for making such a low quality product and not being willing to do anything about it.

I purchased a Whirlpool hot water heater 2010 and it started having problems 2014. I called customer service. They informed me my 6 year warranty was only for parts and I had to pay for a certified repairman to come and do diagnostic tests and they will pay for parts only. I said the repairman is half the price as the hot water heater and then he has to come install it. Woman on the phone was just as ready to get off the phone as I was! Save yourself and just buy a new one NOT WHIRLPOOL!!!!!!

Aug 2012 bought washer, dryer, stove microwave/hood, dishwasher, fridge. $5000 later I had a service call on washer. Clothes stuck in washer for over 3 days to get fixed. Oven igniter has went out for the third time, 1 broke knob on stove. Dishwasher leaves dishes wet after cycle. Fridge handle fell off, crisper drawer rail broke off, and a door shelf is cracked. I am a veteran and unemployed. What happens when warranty expires and all my CRAP whirlpool breaks a week later? Also was told warranty doesnt cover the crisper drawer. They didnt tell me that when I purchased at Spencers on 75th ave and Bell road. Salesman at Spencers, Dan ** told us everything is covered. Im not a happy customer or VETERAN!

Its a 25 side by side and though its a large refrigerator it seems small inside. That being said I would probably not buy a side by side again. I have always bought Whirlpool made appliances and have been always satisfied. I do not like refrigerators with the freezers on top.

On its 1st year, the water pump went out. It cost $200.00 to replace it. On its 2nd year, the circuit board went out, and it took $300.00+ to replace it. On its 5th year, the bearings went out and cost $250.00 to replace it. I bought this for $900.00, and I already have paid $750.00 plus the price of purchase which makes this washer $1,600.00. Whirlpool should compensate all of us who have worked hard and have purchased this product! I will never purchase from Whirlpool again. I can’t afford them. I should get a refund from Whirlpool. Don’t they care? Email me for these problems at **. I am so dissatisfied with this product.

This is a freezer on top unit. Purchased in 2015, unit quit cooling, started making a roaring noise. Called local technician, he added 2 oz of Freon, said he has seen many of these same unit losing Freon. Technician said line that goes to compressor is copper and hooks up to aluminum line before attaching to compressor. This is leak point for freon; no way to know when the leak started, but freon almost gone and cost to pressure check for source of leak is costly and probably would not repair problem. Got 6 yrs out of it and I am replacing with another brand. Will never buy Whirlpool again. Should have got 10-12 yrs of use. Do not buy this unit. Wrote Whirlpool first, but no help. Indicated this could be a problem with these units but no recall so I am on my own. Out $900 for a new refrigerator. Big hassle. Unit no good.

My new washer quit working properly. It does not spin or wash properly.

Whirlpool Water Heater bought May 2011: Water heater not heating. I called Whirlpool and they stated the equipment is under warranty but not the labor; $137.50 for 1st hour of service. Troubleshooting is a joke. It just doesnt heat. Waiting on the 3 plumbers to call me back. They are busy. Water heater went out Sat morning and Whirlpool doesnt open until Monday. Its Monday at 5pm and Im still waiting on a call back.

Similar to what I am reading below and on other sites, my hot water heater stopped working. I spent about an hour trying to relight the pilot light, which apparently you cant do with this model because it breaks. My first thought and action was to call a plumber to come fix it. When he arrived he said it was reverse thread and that I would have to call Lowes to get a replacement part. When I called Lowes they said they would call Whirlpool and then give me a call back. Two days later I still havent heard back or taken a shower; I am going to the gym tonight. Finally, I got online and called the 800-number and am being sent a part to arrive tomorrow. I asked to be reimbursed for the cost of the plumber since they obviously knew they had a problem (they assumed why I was calling the warranty line) and redesigned the issue with a voluntary recall. Whirlpool, please make this right. I know you license your name to American but it is still your name and brand reputation.

The washer buttons stopped responding after 19 months. Lid lock sensor didn’t work. Replaced control board because new sensor did not fix it. Went bad again after a week. I have to replace it. I think 1 year warranties are not enough for a major appliance.

Purchased model WRT311FZDMOO refrigerator on Aug. 6. Took 3 weeks for delivery. All 3 door bins for this refrigerator have cracked after less than 2 months. Called customer service. They say its wear and tear. And ask how many would I like to purchase. Looked online. Cost is 30.00 to 32.00 per bin. Cant put milk in the door bins. The cracks puncture the container. Poor quality plastic.

I bought a 40 gal. Whirlpool water heater from Lowes. It was just outside the 6-year warranty when the pilot light went out and wont relight. I called Whirlpool. They are about as worthless as box of rocks. They refuse to replace the thermocoupling free of charge or at least no shipping charge, when they know in fact there is a problem. It was because no class action lawsuit was filed. Its too bad for the customers. I wished they would have just said: “lady, please take your business somewhere else.” It would have made things easier. Or, better yet, they should just put a sign on their water heaters in the store stating: “If you have problems with our product, sorry about your luck. ** you and have a nice day.”

It is a top of the line washing machine. I have had it for almost four years. It is the best washing machine I have ever had. I have really enjoyed it, because; I am able to wash my comforters in this washing machine.

I had a Whirlpool Natural Gas Water Heater professionally installed on 2-27-2107. This unit came with a Honeywell controller and thermopile assembly. Today is 05-18-2019 and the unit is not inoperative. The pilot is lit but the burner wont light. Here are the issues that I have come across so far: When I go to the Whirlpool site there is no direct link to Whirlpool water heaters, just kitchen appliances and washer/dryers. When I click on parts and accessories link it gives links to washers, dryers or pedestals. Again... No information about water heaters. I scroll down to the bottom of this page and I see a link to All Replacement Parts When I click that it takes me to another site managed by RepairClinic. When I enter the model number for the water heater it says Not Found. I entered the part number for the thermopile on the tag on the orange wire #321165-002 and 100078039 and again it returns as Part Not Found.Its obvious that Whirlpool is putting little effort into supporting their water heaters or their customers. I called their support line and they were able to order the thermopile assembly for $55 plus $27.95 in shipping to get it here by Tuesday. Today is Saturday. So that means almost 4 days without hot water. And since this water heater was a warranty replacement for a previous one that went bad they will not cover the cost of replacement parts for the thermopile. Lesson learned: No more Whirlpool purchases for any of their appliances.

I bought my Whirlpool Duet set with pedestal in February 2008. I just had a tech here to figure out why my machine is so loud during agitation and that I cant hear anything else. He said its the drum hitting something. I never overload my machine - just normal use for 4 years. It costs more to repair the machine than to buy a new one. Now, after seeing this information, Im not the only one who has this problem with my Whirlpool washer. I am disappointed that there isnt anything else the Whirlpool company tech can do for me - just a receipt that shows the parts alone cost $600.00. Now, I have to pay about $50.00 just to get rid of what from the outside looks like a perfectly good machine.

I purchased my refrigerator four years ago from Lowes. From the second year ice would form in the bottom of the freezer weekly. This past week it stopped working totally. I had to call a repairman. He advised me the parts he had to replace were outdated and Whirlpool had made changes to the my refrigerator model two years ago. No recall. Just cheap parts that caused the refrigerator to not defrost. $400 later all is well and I am broke. I wrote to Whirlpool and their response was, Oh well, there was never a recall so youre SOL.

It has been a rude awakening, that Whirlpool is a substandard company. I have gone through 3 refrigerators under the label Kenmore, Whirlpool & 2 1/2 days ago Maytag. I purchased a Maytag 9 years ago and it is still working fine, and even cools a bit too much. Now mentioned labels are under Whirlpool; Since Whirlpool bought out Maytag in 2006, Whirlpool turned Maytag into a sub standard product company. They are spuming refrigerators with defective thermostats. Just think of it, I am one customer that have had the same issue with 3 REFRIGERATORS UNDER 3 LABELS MANUFACTURED THE WHIRLPOOL. I just called Maytag, and when I tried to make sense of the name of either Daren, Karen or Taren, ** hung up on me. I then called Home Depot online major appliances & ended transferring me to WHIRLPOOL!My Maytag refrigerator was delivered 07/25/17, after less than 24 hours, I had to move the settings to 4 from 3 for the refrigerator. She said that if the refrigerator cools enough at 4 then there is nothing wrong! Nothing wrong! To be substandard, in my book its plenty wrong. They have no business sense nor customer service sense. I will buy another refrigerator or appliance from any Whirlpool labels when hell freezes over! For them to accept substandard parts, probably foreign, it is not acceptable in CA nor the USA. Since; since this is a foreign owned company, I pray they will be a company not doing much business in the USA unless the measure up to our standards. Since; going forward we will make American and Buy American!

I purchased the Whirlpool Cabrio about five years ago. Last year, the motherboard had to be replaced. This year, it started load balance issues on the spin cycle; in other words, it wont spin without sounding like its going to tear itself apart. It cost $100 to have someone look at it, and was going to cost almost $400 to repair, and whats next? I spent a lot of money for this machine, and Whirlpools answer was to offer me a discount to purchase a new Whirlpool. Do I have Stupid tattooed on my forehead? I will never buy a Whirlpool again!!!

Thermal couple went out and nobody has one. You have to get it from whirlpool. This could be a easy fix with buying a $6.00 thermal couple but the one on mine has left handed threads. I took it to several parts places and they all said you have to buy it from whirlpool so you have to call the 1 800 number and they ask you how soon do you want it, 5 to 6 days to take a shower for $10 shipping, or $20 for 3 to 4 days without a shower or $32 for overnight? This ** should be free if they are the only ones that have it. I never heard of this crap before. The funny thing is they told me I should replace my water heater since the warranty is expired. Dont worry I will buy a new one someday and it will be anything but a whirlpool. I will never buy anything whirlpool again and make sure my family never buys whirlpool.

The washer is 5 years old and the dryer is about 12 years old. I have a Whirlpool Cabrio HE washer and a Kenmore Atlantis dryer. The dryer is relatively quiet and has 4 heat settings (including no heat) as well as multiple choices for the type of drying, i.e. wrinkle release, damp dry. The HE washer is noisy and a load of clothes does require a much longer time period than a standard washing machine. My guess is youll spend what you save on water usage for the electric power required to run this type of machine.