I purchased the Whirlpool Cabrio washer and dryer about 5 years ago. I wanted to pay for a good pair to last a long time for the money. We have had a repair man out twice for the washer. They ended up replacing the computer board. It worked fine for a few years. Now, it keeps getting the unbalanced error code for almost every load of clothes that we start. Sometimes, it takes 20-30 minutes of rearranging the clothes to get it to finally work. I have had to manually set it to finish the loads on a number of occasions. It is so time consuming to do laundry due to having to play with the clothes to get the loads to finish. Plus, I dont know how many times it has woken up my grandkids because of the loud thumping noise it makes when it gets unbalanced. I have never had a washer do this. I would expect when you pay big bucks for an appliance that it should last a long long time. One usually gets what they pay for. I should have bought a cheaper pair. Then, they probably would have lasted 15 to 20 years.

I purchased this Whirlpool Gold Series Refrigerator WRF990SLAMCO in 2012 and it cost me $2400.00 from Lowes. Worst purchase I ever made!!! I will never again purchase or recommend a Whirlpool product. I paid for extended service agreement from Lowes. Before the first year was over, ice was forming on the inside roof of the refrigerator and the whole cooling system/grid needed to be replaced. Then the cooling system went out, followed by the ice maker (PS the ice bucket container was rusted within the first year), then the whole electrical panel on the front of the refrigerator where the ice/water dispenser is.For the last three weeks I have had water leaking out of the top of the refrigerator adjacent to the water filter. My home warranty wont cover. It is a $400.00 repair to replace the circuit that attaches from the water filter. I called Whirlpool 2/14/2017 to complain about the product. She tells me that there havent been any complaints logged about the refrigerator. Seriously??? Read your reviews! The gal on the phone offered a discount to purchase a NEW PRODUCT! Are you serious??? Take my advice. DO NOT BUY WHIRLPOOL. They do not care about their customers or creating a well made USA product. Ill buy foreign next time!

I bought three Whirlpool appliances (fridge, gas dryer and washing machine) from Abt in June 2012, delivered in July 2012. The fridge has not cooled from the moment we plugged it in and because I am out of state from Abt (IL), I have to deal directly with Whirlpool. According to both the Whirlpool customer service rep and her supervisor, if a product is defective from the start, Whirlpools policy is to try and repair it until they determine it to be scrap and only then will they replace/refund. I find this policy appalling since I paid for a good working product, from a company Consumer Reports rates very highly, but was shipped a defective one. Now, I have had two service visits, the second because according to Whirlpool the first technician did not perform the correct service. I have been told not to put anything valuable into my freezer for 5-7 days because most likely I have a coolant leak and the fridge is bad. This is terrible customer service and instead of fixing their error which is the purpose of having customer service, they are quickly building a reputation for a terrible product and terrible service. Good customer service would be replacing the defective fridge as it is clearly their manufacturing issue, taking the item back to their warehouse, repairing it if possible and selling it as reconditioned for a discount. I am noting my suggestion in case any Whirlpool representatives read this website. Another interesting item to note is the gas dryers absorb air from the environment around them so if you do any painting (full room or touch ups), the clothes that come out of the dryer may have a burnt/gas smell for up to 7 days. I am still waiting to hear back from the Whirlpool technician as to my burnt smell problem/resolution, but was told this from a separate service representative so I thought I would pass it on.

we bought a hotwater heater and it gets scalding hot set on the low setting, we had the gas valve replaced by a@e paid for by whirlpool. It still gets above 125 degrees,set on vacation with me using it all during the day.I have contacted them several times, they told me to let the hotwater run about 10 minutes everyday, or just turn the heater off and let it cool off. I bought a water heater to use not light the pilot everytime I need hot water.

Although we live in Canada, we purchased our slide-in oven at Sears Roebuck in Buffalo, NY only because of the size availability only in the US (actually, the unit was manufactured in Canada as we found out later!). Obviously, this created another problem since the unit was not underwritten by Canadian Electric codes, Sears Canada repair would not touch it! Once installed, it worked great until the first problem with the oven quitting after self-cleaning. It is the second time in 3 years that both the thermostat and the sensor went in this RBS245 slide-in oven. Once the self-clean cycle completes (quite smelly!) and cools, the oven does not operate rendering the oven useless. First time, in 2009, Sears repair only suggested (since they would not do repair on it for reasons stated above) which parts could be faulty: Timer, sensor, thermostat or elements. It was thought to be the electronic timer unit, which was replaced at a $215 (needlessly) because that was OK. Both thermostat and sensor cost $150. Even the elements were replaced, $52. The second time, just a week ago, exactly the same happened. I replaced the 2 items: Sensor and thermostat at a cost of $154 and the oven worked fine again. I called both Whirlpool US and Canada, but no one could/would give any answers why this happens.So far, it cost $600 in parts to repair! This is nonsense from a company that has had good reputation and record. Obviously, that is changing! If Whirlpool cannot engineer a product that works as they say it does, they should close the shop! Reading here, there are others who complained with the same problem. It is time for Whirlpool to come clean!

I bought a full kitchen appliance package 3 years ago, the gas range Clock LED started cutting off the line at the top of the numbers... when the range was about 1 1/2 old... Now 3 years later the range doesnt hold its oven temperature, the cost to fix it is $230 more than what I paid for the range. Whirlpool is unwilling to stand behind their product or provide a replacement part for a reasonable price. So now I will be buying a brand new range and the 3 year old Whirlpool will be taken to the dump. I will never buy a whirlpool appliance again. I thought Whirlpool was a good brand and a reputable company until now. Please beware when buying appliances, whirlpool is not reliable or reputable.

Whirlpool Cabrio WTW7340XW washer is a piece of junk! I have had issues since the day I bought it and havent even had some of the failed parts that other people are talking about. It does not save water. I went from 5000 gal to 13000 gal in one month! It doesnt wash clothes. Everything comes out with the same spots they went in with and then some. Light colors come out with what looks like grease spots and whites come out with black spots. I have had it five months and have used six of the monthly cleaning tabs. Clothes get tangled and torn because of the speed of the spin cycle even on delicate. This unit needs to be recalled and redesigned or customers should be offered a different washer of their choice within the price range of this unit.

This is NOT a true review of the oven as I have not used it for baking yet. I just wanted to make a comment about my new oven which was installed this morning. I turned it on as instructed and heated at the high temperature to rid it of the odours. When it is turned completely off the cooling down process begins, which blows the hot air from the oven into the room, causing some annoyance from the hot air, as well as the noise. Not sure I am going to be so happy in summer. I am certain it is a wonderful product for baking results, but with this annoying feature, I am not feeling so happy about it.

We bought a Whirlpool front load about six years ago. We have had nothing but trouble with since we have owned it. First, the sensors went out on it. We had to pay over $300 to have that fixed. Then, it wouldnt run right. We had to pay another charge for that. Now they tell me the water valve is bad on it. If I had known at the time the problems I was going to experience with this washer, I would never have bought it. I fell for the price. We paid for it. We should be getting better service from it than we are. I could have bought 6 regular washers for what I paid for this one that doesnt perform like it should.

After just 2 years, the electronic control board failed. The temperatures are stuck on the coldest/high mode for both the freezer and the refrigerator, spoiling some foods. The parts and repair are going to be $300. Whirlpool will not replace the defective part or pay for any repairs. Shame on Whirlpool! Model No. GB2FHDYWQ01.

I bought this Whirlpool Cabrio washer three and 1/2 years ago and the assembly which is basically the transmission and the assembly which is the agitator is out! Needs replaced! This is complete crap! The new parts will costs over $500 bucks plus labor! Ridiculous! My last washer which was a Maytag lasted me 20 years! What a piece of junk! Now I have to. It a new washer! No thanks to you Whirlpool! I will never buy another Whirlpool appliance again! Neither will my family or friends!

This machine cannot handle washing jeans, towels, blankets, pillows or anything bulky or very small loads. The load becomes ul unbalanced almost every time I try to wash a load. It has never gotten things very clean.

I bought an electric range at Lowes. The oven stopped working after 10 months, which means it is still under warranty. A repairman came out twice and put in new parts. He said all had been replaced that could be replaced. I will call him again and see if he can do anymore. I dont think I will buy from Lowe’s anymore and certainly not a Whirlpool.

I purchased the Whirlpool Duet washing machine October 2010. When I first got the washing machine, it shook the house (new stick built house) when it was on the spin cycle. They had a repair man come out to tell me that there was nothing wrong with it, it was fine as it was. We thought it was ridiculous, but we are young and didnt know better. He also told us we should fill up the washing machine more than what we where because the clothes wash better when its packed. Big mistake on our behalf! The washing machine has ate thousands of dollars worth of clothing. We did what we where told, so we thought we were doing something wrong. Little did we know we were doing nothing wrong. It was the machine. Then a sock found its way to the drainage field which let water pour out of the washing machine throughout the laundry room and going to the rest of the house. What a mess. We called and they found the problem and removed the sock. Still didnt fix the damaged clothing issue. I called them 1 year and 7 days after we got it and Whirlpool still wont cover their product. They said they where sorry they couldnt help. Well couldnt and wont are two separate things. Its a shame they wont stand behind their product after I bought over $6,000 appliances from them. You think theyd be a little more compassionate to their customers after spending that much money? Now you know how they treat their customers. Dont buy Whirlpool. They (Whirlpool, Maytag, etc. ) are maybe cheaper than their competitors, but its probably worth the extra money if you know theyll stand behind their product. Very unhappy customer!

Quiet running, does a great job cleaning and drying the dishes, experienced some cloudiness on the glassware but found that if I position them in the middle of the upper rack that issue was solved.

I purchased a new style topload washer (Whirlpool) without the center post approximately one year ago at Lowes and have had nothing but problems with it since day one. It does not clean the clothes and will not spin.

I thought the new AquaLift cleaning would be the greatest. Boy, was I disappointed -- no thoroughly disgusted and very angry -- when I tried to use the self cleaning oven. I had cooked a prime rib roast and a lot of grease had spattered inside the oven. I wiped away the excess and did a cleaning cycle -- what a joke! There was still grease running down the door and walls. Nothing was changed after two cleaning cycles. Now I have to crawl inside the oven and scrub it manually. I was always pleased with the old self cleaning ovens which only left some ash and a little bit to clean up. The AquaLift technology doesnt work at all, didnt Whirlpool test it prior to selling it to the public? They will surely lose my business and I hope a lot of other peoples business as well. This technology was a huge mistake!!

Have had this Whirlpool for 17 years at least. Only issue we’ve had with it was the ice maker that went out after about 14 years. There is plenty of space in the door. A place that holds cans, 2 shelves that go across the door, a small shelf and a butter shelf with a lid over it. Nice looking too.

I purchased my refrigerator from a home improvement store in October 2013. We paid around $2,600 for it. About a week ago we had a power outage and the refrigerator never came back on. I called Whirlpool repair since it was still under warranty. The said it would be 9-2-14 before they could come out. Today they came, did not have the part but said it would be here in 10 days. We will be without a refrigerator for 3 weeks. This is totally unacceptable but what can I do?

My Whirlpool Microwave is cracked all around the door handle and the frame with the insulation foam hanging out of the cracks. Dishwasher also having issues. Completely dissatisfied with Whirlpool Appliances. No longer under warranty.

We purchased the extended warranty (service plan number **). The washing machine has been giving trouble. It locks out during every wash cycle and each time, we have to unplug the machine to reset it. Sometimes it makes it through the next cycle and sometimes, not. The first couple of calls we made, we were told to make sure it was cleaned, to make sure it was leveled. All this was done and we still have the same problem. Finally, a technician was sent out. He could not duplicate the problem and left. Thirty minutes after he left, the machine locked out again. We put in for another call, we were told it would be two more days. In the meantime, we actually video taped the next three times it locked up. This time, when the technician came out, he was able to see our video as well as saw the machine lock up. He stated, It did not give me a code so I do not know what else to do. He left and ten minutes after he left, it locked out again. We immediately called back and they informed us they could not get anyone out again until next week. This is very frustrating to have an obvious problem and have an extended warranty and the problem cannot be solved. We feel as if we are being blown off. Is there anything you can do to help us and/or give us advise of how to get this problem resolved?

I bought this fridge in July of 2017. In December the Ice Maker quit, I called and they sent a tech out. The repair guy reset the ice maker and it made Ice. It functioned June and quit. They sent a new company that was a no-show, so I had to wait until July for the new company to come out. When they did, they replaced the ice maker. It worked for 10 days and quit. Same thing, replace the ice maker and this time quit about 30 days later. I called August 27th because the 4th Ice maker quit again. I was told by a supervisor that because they have used the same claim number it counts as one claim and does not fall under the Lemon Law. I did get the supervisor to admit that there are 2 claims in the system while under Warranty, but now it is on the extended warranty. Whirlpool is Garbage and I am here to tell everyone to STAY AWAY!

I purchased a Whirlpool Cabrio top loading machine approx 3 yrs. ago. When I first bought it, the machine was super quiet... loved it. I loved the capacity of it. About a yr ago I noticed it started making all kinds of noise, we cant have a conversation downstairs because its so loud. Turns out the bearings are broken. The technician was nice enough to explain to me that its a common problem with those machines. However, Whirlpool is not willing to stand by their product and repair it free of charge. Any other product would of been recalled and repaired. That goes for cars, baby products, and so on. But not Whirlpool, I called and spoke to Andrea in Michigan who told me that there is nothing that they are willing to do. After reading the other reviews and their terrible one star average rating it doesnt surprise me. Shame on me for not researching this product before buying. I hope this saves someone else from making the same mistake. In case your wondering, it cost me $117.00 to have the tech look at the machine. The labor would of cost $125.00 and the part is $251.00........

It is a good refrigerator for the price, but it is not big enough for our family. It does get very cold in the refrigerator part unlike our last refrigerator. I only wish it had more shelf space on the door and the egg place fit more than 6 eggs.

Electrolux dishwasher model EI24ID50QS - My husband picked this dishwasher after reading all the good reviews. However, after having issues with it, I tried to post my review and it would not post. I think Electrolux is somehow only posting good reviews and leaving out the bad. I had a technician come out to see why it took 6 hours to go through the cycle along with not cleaning the dishes well. He said I needed to run hot water before starting the cycle and that I needed to prewash my dishes before loading.In other words, its not a dishwasher but a sanitizer. Keep in mind that I rinse my dishes before loading, so I dont have food particles stuck dry on my dishes. So, I used his method of running hot water before cycle is started. It works ok when you dont use your kitchen faucet during the dishwashing cycle. However, the minute you use your faucet, the dishwasher runs for 6 hours! This is the worst dishwasher ever! Not to mention, the control panel is so sensitive that if you accidentally touch a cycle to start, you cant get it to cancel. It is ridiculous. Dont buy! It will be your biggest mistake.

I spoke to Sue in Tennessee that refused to let me speak to a supervisor regarding replacing a light bulb in my microwave. Sue insists that I can do this, despite no instructions in the owner’s manual and warnings all over about electrocution if I open the panel. Sue refused to assist me and is sending out a repairman. I will never do business with this company again, and I am angry that Sue refuses to see a problem with me paying $75 to replace a light bulb in a nearly new microwave. She continued to give me incorrect instructions on how to replace the bulb, and the owner’s manual does not have instructions nor do they exist on the internet. The owners are not supposed to dismantle this model, but Sue at Whirlpool Customer (no) service told me that I have to pay. Seriously? For a less than two year old microwave? Never again. I think I will take this unit out and get a GE.

We purchased a new refrigerator and dishwasher about three and a half years ago. There are only two of us living in the house and we both work so it is not like we use our dishwasher every day. Dishwasher is Whirlpool Whisper Quiet III Gold model. About three months ago, the panel lights quit working but the dishwasher would still run. Now the blasted thing will not even turn on. Our ice maker freezes up and we are always having to ice pick out the ice and clean out the ice maker. Basically, we never use it because we are tired of the process of cleaning it just to have ice. Now after reading reviews, I do not want to fork out the money to have a repair person come in and fix the dishwasher which most likely will break down somewhere else. Plus the dishwasher tray has a lot of broken tips and are rusty and I have actually had to file a few to keep from getting stabbed by the sharp point. The previous dishwasher worked great and had been in the house for over 15 years. I wish I could remember what brand it was. I only replaced it because I wanted one to match the refrigerator. I am appalled at the quality of the Whirlpool products. I have to get another dishwasher and I have other things that I need to spend my money on rather than a dishwasher. I wont buy another Whirlpool product as of September 13, 2013.

Just like so many on this site Bought Whirlpool Model #WRF990SLAM02 refrigerator new in 7/2013. Just went on vacation for 2 weeks, I come back and the freezer and ice maker are not working. If what everyone on here are saying is true then it looks like I too will have to purchase a new refrigerator and you can bet it wont be a Whirlpool.

Paid between $800.00 and $1,000 (cant recall exactly) three years ago and the oven locked recently while cooking a pizza. Couldnt get the lock to disengage and the oven turned on self-clean mode without me doing anything. The pizza burned crispy before I finally got the door open. The failure code for the control panel showed up. I didnt buy the extended warranty because we only needed it to last 5 - 6 years until we do a full kitchen remodel and the really inexpensive (~ $250) oven that was installed by the previous owners to sell the house lasted six years with no trouble. Now we have to pay $391.00 to repair what I consider a brand new oven. In doing some research it looks like the control panel fail is common and is associated with using the self clean mode which we only used once. Great oven if you only need one for a few years and are willing to pay the price.

I took the Sears salesmans suggestion and bought a high-end quiet dishwasher. It worked wonderfully until it sprung a major leak. Computer told me the phone # to call. It took a week for the Sears repairman to come out and $79 fee to just look at it. He said the fitting between the sump and the pump came off and flooded water over the electric motor. Electric motor is shot! Cost to repair is over $400 and a 3-week wait!!! When and if a new motor is installed, only then do we know if the computer is also fried. This was a high-end dishwasher. Factory warranty just ran out. Repairman said this is a common problem with this model. DO NOT BUY THIS MODEL.

Microwave didnt even last 2 years. I bought all new Whirlpool Appliances less than 2 years ago & they were not cheap! The microwave wont work until the light comes on inside. Well for some reason now it takes almost 10 minutes for the light to come on & I have to leave the door open until then. Now today I cant shut it because the light wont shut off & if I try to shut it the fans runs constantly. So frustrating as they dont stand behind any of their products! I will never ever purchase anything Whirlpool again.

Bought dishwasher and a gas range about a year ago. Had to call the repairman twice on our dishwasher and three times on our gas range. Now it is little over a year and I am out of warranty. I paid extra and thought I was buying products of a good brand. I should have bought products from one of the cheaper brands along with the extended warranty.

Found after care service as bad as oven performance. Phoned for advice and told need to get used to new oven. My advice would be do not buy whirlpool ovens.

Purchased the machine in 2008 for $800. I did not have any problems (wash 3-4 loads/week), pleased with the washing until July 2015 when the machine was spinning out of control and the machine moved approx. 1 foot across the floor (thank goodness I did not have it on a pedestal as it may have tipped over). I canceled the run. This was a fine washables load of 5 sweaters placed on a medium spin.Scheduled the Whirlpool authorized service tech to come out and fix. He indicated there is extensive repair required and would cost approx. $1800. And indicated he has seen this failure before and it is due to the plastic parts inside. Also, he has seen these washers last about 5-7 years before replacement. Wow, last washer I had was a Maytag and it lasted 15 years costing 1/3 the price of the Whirlpool Duet. Now perplexed on what to buy, called Whirlpool Customer Experience Center to register my complaint and asked if there were any updates to the product that would avoid this failure. The center indicated there are updates but they are confidential and did not know if this failure was addressed.

I purchased a Gas Stove from Home Depot on 11/23 and it was delivered on December 3rd. My God, Im having a dinner party tonight and the stove doesnt heat up past 170.. Unbelievable!! Need a replacement gas range. Tried to chat and call Whirlpool unsuccessfully. I am very one disappointed customer right now!

I love the look and performance of my Whirlpool Dishwasher. It could be a bit quieter, but overall I have no complaints. My washer was already installed in my home when I purchased it and I must say, it helps when the family gets together and you don't feel like washing the dishes. The dual chamber pod holder is great if you need to use and the heat function works wonderful. I don't have the problem of the left over water that a lot of dishwashers leave behind and no spots!

A Whirlpool hot water heater in an apartment I own would not stay lit. A plumber came to service and told me I needed a part from Whirlpool and that no one in town carried them. I called Whirlpool and after providing all information about the unit, she informed me that she would not send me the part because the serial number was not registered in my name. I explained to her that I purchased the building and did not install the water heater that a prior owner had installed it. All I wanted was a repair part. The Whirlpool rep refused to sell me a part unless I could provide a bill of sale where I purchased the tank. The part cost $41 which I was more than happy to pay for regardless of any warranty coverage. I have an obligation to provide services to my tenants. Being unable to repair the tank for a problem which appears to be commonplace for this brand, I had to replace with a new tank at a cost of $1380.00.

Whirlpool gold series bottom freezer unit - We have had numerous problems with this refrigerator. We have had several repairs done on it and have still not solved the problem. The defroster does not work right and we have to unplug it so it will unthaw, then the refrigerator gets cold again. The freezer when it is acting up freezes food and ice cream so hard it is inedible. We have just purchased a different refrigerator. This Whirlpool model has also been discontinued from what I can find. No doubt because of a design flaw. Why are they not responsible for this? We bought this appliance in good faith.

Water heater was defective from the factory with a pinched wire between the thermostats. After replacing everything on the heater Whirlpool would not reimburse any parts or labor for the unit... Whirlpool is dead to me now, and forever and I love to tell my story to prospective buyers of their products!!! So far, to date I have cost them about 14 sales of major appliances (and still counting!!!). After reading some reviews… Im (sorry, I omitted the personal insults) in respect of your review guidelines.

The silverware comes out all spotty and water stays inside cups and on dishes. I am going to have to replace all my utensils. They are so spotted that they look filthy. Knives, forks, spoons and all serving utensils. I have used this brand new Whirlpool dishwasher from August, 12, 2016 to today Oct. 21, 2016. I am very upset.

We purchased the unit in March, by April it wasnt cooling. In June it shut down. In July after 8 tech appointments and repairs. Whirlpool finally said they would refund my purchase and I should see the money in about three weeks. That would be about a week longer than the refrigerator worked. I dont have the money to just get another one so I guess the family will be without a refrigerator for another month. That means shopping every day for perishable for a family of 10. I would not recommend another Whirlpool product. This is no joke, every time I called them one of the first things asked was Did you get the extended warranty? Why would they ask, sounds as if they dont trust their own product either. This unit was purchase online through Sears.com. Purchase price was $2299.99. Order placed on March 4, 2017.

I purchased a home that came with Whirlpool appliances. I begged the company for GE or Maytag. Of course they went with the cheapest they could find. I must admit the microwave gets very hot but the dishwasher is a piece of crap! The water doesnt get hot and the dryer doesnt work. They tried to tell me it NEEDED Jet-Dry. I own 4 homes and have lived in all of them. Ive NEVER used Jet-Dry and all the others work perfectly. Run as far as you can from Whirlpool!

Whirlpool hot water heater - The water coming from the faucets when it is hot is red. Therefore, I contacted Whirlpool and was informed that the anode has failed. The anode is not covered because, according to this company, it is not considered a working part. It baffles me that the anode is not a working part since it keeps the tank from rotting. I have only had the hot water tank for three years and this part has failed causing my hot water to be red. Since this company contradicts itself, I either have to live with red hot water (rust) or replace the part on my own. Unlike your company, Lowes has customer service. They apologized and will be paying for half of the expense for the part. Unfortunately, I still must pay for an employee to replace the part. This whole situation is absolutely ridiculous. I will never be purchasing another item from your company and in addition to that, I will tell everyone I know to avoid this company at all costs. You should strongly consider revising this policy before you lose all of your customers.

I purchase a new Whirlpool Calypso with Catalyst Washing Machine in 2006 after a house fire. Thinking that I was buying a great machine. I was so upset with my house burning that I never thought about the washing destroying my towels, rugs and sweaters until it was too late on the guarantee. I called the company and ask if there were any more complaints about this machine, and of course they said no. I ask if there was a recall and they said no. I told them that there needed to be a recall of this machine. I so want them to see the towels that I have to use. I am so embarrassed of my towels that I have to buy new when company comes. I made no difference on the price that I paid for the towels. They all were destroyed by this Whirlpool Washer. I have had enough, I am buying a new Washer and it will not be a Whirlpool. I believe that the right thing to do is for the Whirlpool company to put a recall on this machine and give our money back. I had a friend that is in charge of another washer company and had him to look at it. He said that if that was his customer complaining about his washer that they would automatically bring the customer another new machine. I wish I had went with his company. Shame on Whirlpool for treating their customers like they have.

I purchased model FG1F4040SEPV Whirlpool water heater from Lowes about 5 years ago and have had to literally replace the thermocouple each year. At least 3 of these years we have had to pay someone to fix this for us until we learned to do it on our own. Im very surprised Whirlpool didnt recall these water heaters and make it right for their consumers. What this did for us was confirm that we will never purchase another Whirlpool item ever again. We are switching over to Kenmore!

DO NOT purchase a WHIRLPOOL hot water heater!! The gas valve temperature sensors on these units are faulty. Our technician has replaced several of these defective sensors. Costs $250.00 to install - water tank is only a year old! WHIRLPOOL REFUSES TO ACKNOWLEDGE THIS PROBLEM!! We bought this particular unit because of the reputable name brand. They dont live up to expectations. Dont waste your money on a Whirlpool - youll be replacing it soon! Very disappointed in this company!

My Whirlpool has been in use about three years. It was purchased on sale at a very reasonable price. My only complaint is the heat dry function which somewhat fulfills its purpose, but I usually have to hand dry some dishes. Overall, it is an average dishwasher that gets the job done. The best feature is that it is very quiet; you barely notice that it is running.

I bought this washer because we are a family of 6 that washed a lot of laundry. I bought the extended warranty from Lowes but not sure if this thing can even be fixed. The guy has been out twice. Replaced the control panel. I cannot wash more than 3 towels or it comes unbalanced and goes crazy. I need this fixed. I am so irritated. A recall needs to happen.

I purchased my Whirlpool washer on June 28, 2011. Within 4 months, I had to call for a repair. It is now going to be a year and I am on my seventh repair call. The repairs have been everything from loose pulleys, new belts, and new valves. When I called to complain, they said there is nothing they could do and I should take out the extended warranty. I have had washing machines last up to 15 years. Needless to say, they werent Whirlpools. I really would like to have it replaced. I dont think its fair to me that I should have to wait for a repairman to come out and tell me he doesnt have the part and has to come back. I did take out the extended warranty, which cost approximately $150.00 and that should not have to be.

After a days work Old Grumpy around 7:00 PM drags to sink, fills pan with hot water & soap; starts scrubbing forks, spoons & occasional cereal bowl. I prewash everything placing it in the dishwasher, it takes it a week to reach 3/4 full: use for sanitation.

We bought a Whirlpool Cabrio in April 2012 and in July 2012, it started giving problems. It wouldnt start. It started humming. We heard money-like jingling noises. It stopped spinning and rinsing clothes. I called for service. No luck with that. So in order to wash, I had to drag the washer to the back door (which ripped up my new floors) hang hose outside for it to finish the load. Well a few months later, that didnt work so the assistant where it was purchased told us to cut the pipe down in the wall. Now we have a big hole in the wall. My floors are ruined and we are out getting another washer. This one is not even a year old. That was a $750 loss.

I absolutely HATE this washer! These pics are of jeans AFTER they came out of washer. Its energy efficient for sure...doesnt use enough water to fully wet the jeans. And, yes, I know how to choose the correct settings. See how wrinkled the jeans are? That is what all clothes look like after being washed in this washer. Dryer isnt any better. It does dry them, but they are so wrinkled they look like they were just pulled out of dirty clothes hamper. I was a Whirlpool fan up until this set. I realized before my 30 days were up that they werent cleaning my clothes well. I went back to Lowes & set up a date & time for them to be picked up. Salesman convinced me that I just wasnt use to this new type of Whirlpool washer/dryer. Plus he insinuated I was being a problem customer who was lying about the poor performance of my set. He said they had sold a lot of these W/D and NEVER had a complaint. Dummy like I cancelled the pick up. I would not take another set of these if they were given to me. If I could afford it I would give away this set & buy something else. Anyone still interested in Whirlpool Cabrio W/D after reading my review? If so, Ive got a set I will sale you for what I owe.

I purchased a Whirlpool Duet HE front end loading washing machine. Less than two years after purchase, the machines tub and bearings failed amounting to a repair bill of $1035.00. Fortunately for me, or so I thought, I purchased an extended warranty for the machine. However, even though the complaint department was aware of the failure, the amount of the repair and the fact that I declined repair and was opting for the $500 reimbursement option, I was told that the claim, as it was called, would take 2-3 business days to process and if I was awarded (his words) the reimbursement, I could only use this money on a new machine at a Sears store and not on any new, but previous year model, or at a Sears outlet. None of these things were related to me when they took my $214.00 for the warranty. In all, my original washing machine of 22 months will have cost me $1414.00. My new washing machine, if awarded one, will cost approximately $400. The total cost to wash clothes for 10 months will exceed $1,800.00. Do not purchase Whirlpool front end loaders because the drum bearings will break (that is why they exclude them from extended warranties) and do not buy extended warranties as Sears makes out in the end.

This microwave is one of the best Ive ever used. Ive had several brands from generic on up and this one takes the cake. Its very reliable. It works excellent and heats up fast. Ive had no problems with it working to full capacity or any fear of it breaking down. Its pricey but well worth the cost if you want worry-free warming and cooking.

Our microwave is less than 8 months old, hardly used and only for heating items. Besides the point, being under a year old. It began to make noise and pop, spark sounds with the smell of burning wires and promptly stopped working. We called the customer service line and began the long frustrating circle of completely bizarre conversation. Maintaining our belief this is a fire hazard and not wanting it in our home they insist on a repair person coming after trying to sell us Extended warranty, Why would we want Extended warranty when the warranty is NO warranty, it seems, whatsoever. After requesting to speak to a supervisor 3 times. A overly bubbly person comes on the repeat same spiel and to make an appointment for 1 week away from 8am to 4pm to be available for a phone call to make an appointment to see about repair on said fire hazard microwave that is less than a year old. This appointment is made with repair place and they too are confused and noted Whirlpool said this is not covered under warranty, and they too would contact them.Today Whirlpool Canada calls and gives number to repair place to book appointment, Hello we already have one and the frustrating verbal dance continues. 5 minutes after this call the repair place calls, as whirlpool contacted them as well to book appointment, which we both could agree this is the bizarrest situation since we already have an appointment, from their appointment. We keep saying we feel unsafe, this is a fire hazard. Which they completely ignore. This is unacceptable and extremely poor service.

I purchased the Whirlpool Cabrio Washer thinking I was purchasing a quality product. Unfortunately it was one of the worst decision my wife and I have made. The bearings (lower) only last about 2 years. We purchased the extended warranty and the first time it was covered. The second set were not covered and now we will have to change them again. We will not ever purchase another Whirlpool product. I contacted them several times with no positive results. I still saved the last worn out bearings to show the CEO. The engineers do not have a very good idea to make the lower bearing last. Where I purchased the machine they told me after the first change that it would happen again and they were correct. If anyone needs to contact me about this product feel free. NEVER EVER BUY A WHIRLPOOL PRODUCT.

After 32 years of marriage and nothing but Whirlpool (because my mother swore by Whirlpool), that is all we have used. I am so disappointed in the Cabrio washer/dryer set we purchased at Lowes. After 18 months, the dryer just quit. The best part is, we hang clothes out most of the time. It was used one winter, $1400 wasted. We put a cheap Admiral in our second home and spent $500 total and they work fine. I will never ever purchase Whirlpool anything or recommend to anyone. Again, you lost a family tradition.

My fridge is a French door-type with two doors on top and a pull-out freezer with a ton of room! There's water at the door and an amazing ice maker inside the freezer. Two drawers for veggies, fruit, meats/chicken. And a retractable shelf to make room for larger, taller items.

I purchased my refrigerator (Whirlpool side by side refrigerator model ED5FVGXW507) in January 2013. We travel more than 6 months out of the year, so we have not had excess usage from the refrigerator. After only a few months, the plastic drawers started to crack. Now, after less than a year and a half, all my drawers are cracked, as well as all my door bins. I will be married 50 years in December, have owned refrigerators for all those years, and this is the first time that I have ever had a drawer crack, let alone all of them, as well as the door bins.

Whirlpool refrigerator are garbage, and their customer service is worse. I will never buy their products again. My refrigerator never worked correctly and destroy all of my food soon after it being delivered.

Whirlpool Cabrio Washer - After 15 months, washer bearing have gone out due to tub seal leaking. Repairs are $450 but repairman doesnt want to touch it due to he know it will go out again. Whirlpool said Im sorry. Lowes said these are coming off the shelves soon but there are still some for sale. DONT BUY!!!

I currently rent, and so when our literally 30-yr. old GE dishwasher broke down, our landlords went out and installed us a new Whirlpool Dishwasher. I was excited because FINALLY I would have clean dishes and a dishwasher that didnt leak a bucket of water all over the floor. Well, weve had it for about 6-8 months now and I have to say that I am not impressed. It is not as great as I thought itd be. First of all, my dishes still look cloudy (despite using various brands - even homemade - detergent). Second, one out of every three washes gives me still-dirty dishes (food still on them, even though I rinse before loading the dishes). Now, Im not talking about tough stuck-on, need a jack-hammer to remove food. Just normal food. Mostly it is oil, like if I had a plate that I had eaten French fries on and there was grease left behind that normal rinsing didnt remove. A new dishwasher SHOULD be able to clean that! Third, it guzzles Jet Dry liquid (or whatever rinse aid you use) like an alcoholic in a bar. I have used a BIG bottle in one month. One month. With the old 30 yr. old dishwasher, it took me around 2 YEARS to use a big bottle. And lastly, it takes F-O-R-E-V-E-R to wash a load. My old dishwasher took an hour tops - to rinse, wash, rinse, and dry - and it was 30 years old. This new Whirlpool takes 3 HOURS!!! I can literally hand-wash all of my dishes (and with a family of 4 thats a lot of dirty dishes in one day), sit them out to air dry, and take a nap and it take LESS TIME than using the dishwasher. The dishwasher has all the bells and whistles to make it look good, but trust me, if I could have had the 30-year old dishwasher rebuilt to newness, I would have begged my landlord to do that instead. Dont waste your money on Whirlpool appliances. I left another less than friendly review for my Whirlpool Cabrio washer (only 5 years old), if you care to see it. Learned my lesson, dont buy Whirlpool. So disappointed because they used to be (USED TO BE) a reputable dependable brand.

Our hot water heater (Whirlpool Mod # BFG1F404053NOV) stopped working. I called the Whirlpool help line and was advised to change the thermocouple as they had been having issues with this particular model. I was advised to go to Lowes, where we had purchased the heater, to get a new thermocouple at no charge to us. After changing the thermocouple, guess what? It still didnt work. I went back to Lowes and they replaced the heater, at no charge to us (they were great during this whole ordeal so no knocks against Lowes). Well, one year later, it’s the same issue. The pilot light will not stay lit. It’s very frustrating as it never goes out at an opportune time. In the past, the name Whirlpool ensured you were getting a quality product. I guess that’s not true anymore.

We purchased a Whirlpool Cabrio washing machine in September 2006, and have had nothing, but problems. I constantly have to get online to check error codes. Several months ago, the washer just stopped working. We called Whirlpool technical support. They said wed have to pay for a repair. After several calls to Whirlpool for help, I found online references to a recall for the same problem. Whirlpool NEVER mentioned that the washer was recalled for the very same problem. I called them back with the recall information, and they politely sent someone out to rebuild the washer. Less than a year later it is no longer working, again. I went online first this time, to check for further recalls and complaints about the current problem (faulty control panel). I found many complaints about the same problem--even a reference to a class action law suit. Whirlpool said they were unaware of the problem, didnt have many complaints, and are unwilling to help. I asked for a supervisor, Benjamin, and he said there was NO means by which I could further escalate my complaint.

I bought my Whirlpool Convection oven in mid August 2019 from Lowes. I have had to call no less than 5 times about my NEW oven which I am extremely remorseful of buying. I am so unhappy with my experience mostly due to my expectation that my new oven would have been able to meet my demanding needs baking and cooking. I would have thought that it would have lasted longer than 4-5 months. The bottom left hinge is faulty which I am told is an undocumented problem for this particular oven. I noticed that it was having a problem when the oven wasn’t quite making a seal. Slowly it got worse until now it makes an initial click then I can open it about 5 to 6 inches and then have to lift it up so that I can open it without making a horrible noise and a dent in the frame.The first time I called was on Saturday Jan 4th. It took me 1 hour to get through to speak to a person. I asked why I couldn’t get a new door to the oven and they told me the hinges have to be installed separately because this model is made to be able to take the door off for cleaning purposes. They set me up for service on Wed Jan 8th between 12 and 4p. I wasn’t as unhappy at this point. I even got a text saying that the appliance company would be coming between 12 and 2. At 12 when I woke up after working nights, I got a message saying that they hadn’t received the part yet and that there would be no point in them coming. I called Whirlpool again and they told me that the part was on backorder and that in fact the part had to be fabricated and it may take up to 10 business days but that they would have the part sent directly to my house. By this stage I am very unhappy.I called back this morning and told the person that I would rather have a new oven or my money back and that my less expensive and less decorative oven that came with my house lasted me 20 yrs. I get a lot of “I’m sorry” and “I apologize” but that doesn’t fix my problem. I also told them that now the frame of the oven is being dented so I am going to have a less than perfect appliance which is no fault of my own. The only info the person could give me is the tracking number of the part they were able to locate which would be coming Fedex.I tracked it and it was due to come no later than Tuesday night. So I called the original service company in my area who told me to call to set up the service time when the part came in. I figured I would get a jump on it and call. They told me that they were all booked up this week and I would have to wait until next week. Do you think that this is how your customers should be treated? I feel as though I am being punished by choosing to buy an appliance from Whirlpool. I then tried calling back to set up an appt with a new company but the wait time was too long. I had just worked nights and needed to get some sleep. I called back this afternoon and again had to explain the whole situation AGAIN. I was able to set up an appt with a different company for Monday between 12 and 4 which happens to be on Martin Luther King day…so I am hoping it is not a mistake.Do you think this is fair treatment for a customer who just bought a brand new oven less than 5 months ago? Would you like this type of service? Would this give you any confidence to buy products from Whirlpool? I don’t believe that I would be able to recommend Whirlpool in good faith. The people who I have talked to have never been rude or disrespectful however, I feel as though my unhappiness is just par for the course. I feel as though it is just my tough luck and “oh well so sorry” instead of the attitude that you want to make everything right as quickly as possible. I ask myself if the problem was the store I chose to buy from? If I should have gone to Sears and bought one of their products or where I went wrong.

I bought a Whirlpool refrigerator (model number model ised5lvaxwq00) about 14 months ago. The icemaker would not work when delivered. I had it fixed. Several months later, it quit working. It cost $200.00 to have it repaired. The ice door stopped working. I called Alabama Power to repair the icemaker. He advised that it would cost around $300.00 to repair. We are on a fixed income and cannot afford to have it repaired. On investigation, I found hundreds of complaints about the same issue with the icemaker flap. I would appreciate you trying to eliminate this problem.

Piece of crap! Approximately 18 months of aggravation. Clothes don’t come clean, leaves residue on them. Just absolutely the worst experience I have had in six plus decades of doing laundry. When next I get a washer...it won’t be a Whirlpool or anything made by the company. There should be recalls on these washers.

I owned the Whirlpool washer for 13 months until it quit. Menards was no help with anything. I am going tomorrow to get to try my luck with Samsung.

In November 2012 we purchased a Whirlpool Gold Series refrigerator, model WRF990SLAM from Lowes. This model has the ice maker in the door. We also purchased an extended warranty. In July of 2013, we contacted Lowes service because the refrigerator had ice inside it, top left, where the ice maker equipment is located. Also, under the ice bin, there was a solid block of ice. Water was dripping onto our food inside the refrigerator. August 6, a 3rd party repair company came and replaced parts. One week later, the same issue was happening. We called for service again. It took until 9/9 for them to come out again, and replace the same parts. Approximately 2 weeks later, SAME problem. This time, I called Whirlpool directly. I was told that they (Whirlpool) are aware of the problem with this model, and they should have new parts in by the end of the month that will fix that problem. They even have a special team for this! I asked for their direct number (866-461-2287). On 10/7 I phoned again asking for a status update. I was told that they were just waiting for approval to call consumers to set appointments, and I should hear from them by the end of the week. I also informed them that I was no longer able to use the ice maker or water dispenser because it was now leaking substantially into the refrigerator. They made a note of it. As of today, 10/13, I have not had a call back. This refrigerator cost us nearly 2500.00 and has a known defect! Tomorrow, Monday 10/14, I will begin to demand a new refrigerator (different model!) via Lowes AND Whirlpool. Too bad Whirlpool. Were now going to buy a new gas range...and I can guarantee you it will NOT be a Whirlpool!

We purchased a Whirlpool refrigerator on January 18th. It has never worked since it was delivered. A service call was place the next day. It is now 2 and half months and 6 technician visits later and the fridge is still not working. Whirlpool customer service has been contacted and they want to continue sending technicians out rather than replace the fridge. The customer service manager, Demetrius, stated the additional service calls are not costing Whirlpool more money because the repair company has 90 days to fix the problem so they are not going to replace the fridge. While this may be fine for Whirlpool it is certainly not good customer service. We were told they cant call the service company to get the details of prior visits and that we need to call the service company as there is nothing Whirlpool customer service can do but schedule technician visits. After a lot of aggravation, losing hundreds of dollars of food and hours on the phone here we are without a working fridge. Buyer beware!

Another person with problems called this a giant Whirlpool paperweight and he is so right! I received delivery of a Cabrio WTW7800XW3 washer on December 17, 2011. I had an issue (stopped in the middle of the cycle and flashed the letter “F” on the control panel) with it on January 2nd. I called and scheduled service. I had unplugged the machine and a few days later I replugged it and it started to work, so I cancelled the service call. In March, the problem started again. It just adds a little bit of water and then stops. Since then I have had repairmen out 6 times with 8 new parts installed and the washer still doesnt work. Now, the control panel won’t work. Whirlpool refuses to replace the machine. The repairman says these are the worst machines (any of the ones that are top load and have a clear top) he has ever seen and that I should buy an extended warranty. He says the bearings in the tub wear out among other things. On one of the repair visits, the serviceman found a chewed up pair of baby pajama pants. The machine makes a really loud noise like a jet engine taking off whenever it spins and the clothes are not clean. Whirlpool says that the warranty does not cover replacement of a defective machine. I have since researched the machine and have discovered that there have been problems with this line of machine for years. So, why are they still selling them? I am hoping for a class action suit. The company should stand by their products. I will never purchase a Whirlpool (or any other brand manufactured by Whirlpool) product again. I have had the machine for 4 months and it has been usable for about 2 of them.

About 29 Nov 2011, I bought a Whirlpool microwave, which model no. is magic cook 206 (mech). Sr No. CNF103400315, when we bought this item, we asked for the start up kit, but at that time they said that in grill microwave we dont provide start up kit but after a month when I again raise for start up kit, that time they give but in start up kit some item is missing and the sealed is open. So I kindly request you to take some action to the shop.

This oven/range (W10665261B) has a cleaning feature that DOES NOT WORK! Do not buy unless you want to hand scrub the oven without any cleaning products. No one at the company cares. I will discard the oven.

I have had a Whirlpool washer for less than 1 year and have had it serviced over 7 times with drain problems - code A10 being displayed. Have not been able to resolve the problem with neither the dealer nor the manufacturer. What a lemon!

My ice maker and freezer on my Whirlpool WRF989SDAM00 refrigerator stopped working 3 days out of warranty. Repairs to run around $800. Is Whirlpool making disposable appliances? Theres a reason foreign appliances and electronics are bought in record numbers. Whirlpool is a disappointing Made in America product.

Purchased a new Jenn-Air JCD2295KES in 2007 when we remodeled our Kitchen. Its been a decent fridge. When it quit a couple of weeks ago, I had the repairman come. He informed me that the HV circuit board was bad and sorry but they dont make them anymore. What, a 7yr. old fridge and thats it? I sort of expect things to have to be repaired or maintained but to have to throw it away because Whirlpool chose not to carry the parts any longer. I decided to scour the net and see if I could find this legendary board. Lot of places seemed to have carried it but could no longer get it from Whirlpool. I found a place that could supposedly repair them but after a few days, they called and said the microprocessor was not repairable.I contacted Whirlpool and they gave me a place that does obsolete parts and although helpful, I thought they were real opportunists and wanted to charge me considerably more for a reconditioned board that a new one would have cost if I could find one. I kept looking on the internet to no avail and when I called Whirlpool again I was getting pretty upset. Here I am with a 7-year old refrigerator and cant get parts for it, thats just not right. They were pleasant but basically their stand was sorry, theres nothing we can do. I told them that I bought a lot of appliances as I have quite a few rental properties. I cant throw an appliance away just because I cant get a part. It just doesnt make sense. I feel Whirlpool/Jenn-Air simply doesnt care. Im not interested in their excuses, I just want parts. I dont think it is unreasonable to expect to be able to obtain parts for at least a dozen years or maybe even a little more.I posed the question to them. Would you buy a $2000 refrigerator if you knew it would only run 7 years? The customer rep. said no she wouldnt. Well, Whirlpool, neither will I. I was unimpressed with their lackluster response and offer of a $300 rebate on a new fridge. I can find better deals than that on my own. I have purchased many appliance and always actually liked the Whirlpool line but Ill not buy any of them again. Shame on you Whirlpool for letting your customers down. Just because you can ignore me, doesnt mean you should. Im in business and I would go to the ends of the earth for a customer to make them happy. No wonder the Asian companies are kicking butt on the so-called American manufacturers. If your not going to get service you might as well go for the cheap price.On a final note, I did after two weeks of searching find a board hidden in a little appliance repair shop in Colorado. It should arrive here tomorrow and was priced $150 less than the reconditioned board that the gougers Whirlpool recommended. I believe it is the last board on the planet. Hopefully it will get my fridge another 7 years down the road and by then Whirlpool and its subsidiaries will have been sucked up by foreign companies and under a different label.

After 2-1/2 years we started having trouble with the spin cycle on our Maytag washer. We live in an area with no repairman. Whirlpool want us to pay just to talk to us. Now the timings off. It will not spin out.

Purchased 03/28/13. Refrigerator 62 degrees on July 4, 2013. Called for service July 5 - came out July 9 and told unrepairable - wiring harness set against tubing rusted and broke wires. Since July 9, I have been trying to get my replacement from Whirlpool and always told they will call me 24-48 hours - never calls. Asked for supervisor on July 22, then asked for her name and direct number. Supervisor said someone would call me about delivery. Supervisor told me if a local store would have had in stock, they would have sent it out from there (called local store and was told 6 were in stock and could be delivered tomorrow). Tried to call supervisor back to inform her, but number would not go through (apparently bogus number). As of July 22, 2013, still no refrigerator. Very poor customer service/service repair. July 24 - asked if I needed to get an attorney and/or contact local new consumer advocate - Whirlpool said they would issue a refund check for the refrigerator, and that I should receive it in 14-21 business days - said they could not refund on credit card I used to make original purchase. Hopefully, the check will arrive.

I purchased a lot of Whirlpool appliances -- washer/dryer, dishwasher, microwave, and now a Whirlpool stainless steel refrigerator. This was approximately the end of 2014. Not long after I purchased the refrigerator, the front started with small rust stains. I notified Whirlpool and all they said was call Scratch-b-gone in California. My refrigerator should have been under warranty. They offered no other help. I live-chatted this morning and they say the same thing -- call another company. You are now out of service. Im so very disappointed in Whirlpool and will definitely rethink purchasing another Whirlpool appliance. My other stainless steel appliances are not having a rust problem -- just the refrigerator. I havent tried the Scratch-b-gone yet because on their website they say that a lot of Whirlpool products have a coating on them. VERY, VERY unhappy with Whirlpool and their customer service...

It was obviously designed by someone who has never had to clean a refrigerator. There are grooves in the door gaskets seemingly making their sole purpose to collect crumbs and mold with no obvious way to keep them clean (No, Q-tips dont do it). A layer of ice forms below the basket in the freezer (bottom freezer) which, when it melts, soaks the kitchen floor. Ice must be chipped out at least every two weeks to avoid flooding.

I love the French doors with the ease of seeing everything when you open the doors. The only thing I do not like about this unit is the ice maker. If there is more than one person in the household there is never enough ice. Also the ice gets hung up inside the ice maker often.

I purchased my refrigerator four years ago from Lowes. From the second year ice would form in the bottom of the freezer weekly. This past week it stopped working totally. I had to call a repairman. He advised me the parts he had to replace were outdated and Whirlpool had made changes to the my refrigerator model two years ago. No recall. Just cheap parts that caused the refrigerator to not defrost. $400 later all is well and I am broke. I wrote to Whirlpool and their response was, Oh well, there was never a recall so youre SOL.

I bought a 6 year warrantied Whirlpool hot water heater Model N50T61-403, product number 0733318, at Lowes Home Improvement Center and for three years the pilot light fails to stay lit. I have talked with Whirlpool 1-877-817-6750, the number on the unit, many times. I went through the troubleshooting checklist and verified all requirements. I paid a plumber $150 to check it out and he said I needed a larger supply line and venting the closet door would help. I did this and pilot still goes out periodically. Whirlpool sent me a new gas valve and it cost me another $150 to have it installed. The plumber said everything is good. But the pilot is still going out. Called Whirlpool again and talked with them for 24 minutes. The woman on the line was telling me I needed a certain amount of oxygen for this 40,000 BTU model. She was giving me minimum requirements for square or cubic feet of house with 8 inch ceilings. Yes, she said 8 inch ceilings 4 or 5 times as we went over the requirements. I got so frustrated asking her what she was talking about and she hung up on me. I called back and asked for a supervisor and a different woman had me hold on, came back and said a supervisor would call me. I did get a call back and the supervisor wanted to send me another gas valve and a burner assembly. I told him the burner assembly is working fine and I have a new gas valve. I asked him to send me a $150 along with it to pay the plumber. He said they only warranty the parts. So, am I supposed to have $450 in labor plus my time in this product on top of the original cost? I said no thank you and asked him if he would accept this as a solution if he were the customer and he said this is not a personal discussion. I know his answer. I am never buying a Whirlpool product again. But now I need to buy a new, good brand, water heater to replace the Whirlpool piece of junk. Bad product, bad company, bad warranty. I got screwed by Whirlpool once but never again.

We purchased a Whirlpool Water Heater at Lowes - model no. FG15040T3NOV, serial no. 0434120861, product no. 0730267 & weve still been having issues keeping the pilot light lit. We purchased the bottom unit piece that Whirlpool said would fix the problem but weve still been having problems with the pilot light going out. The water heater isnt under warranty anymore, so last night was the last straw & we finally decided to get another water heater that wasnt a Whirlpool. Ive done a research on the internet and found out that a lot of consumers are still having this problem to this day.

Having serious health issues with both our washer and dryer. I believe there should be an urgency and more serious resolution. Our washing machine is getting clothes trapped and producing friction causing excessive and heavy smoke from the drum. Our dryer has a random bolt/screw in the drum that catches and tears clothes. Although this doesnt happen on every cycle. It happens enough that it should be investigated, repaired and reported to Health Canada. I contacted Whirlpool on September 15th 2015 with my concerns. Nothing is being done! Ridiculous. WASHER Serial: HL23299429, DRYER Serial: M24507313.

Purchased from Home Depot and self-installed. That part was not too big a deal but after installing this stove we started a journey of irritation, aggravation and general dissatisfaction. This stove has the standard layout for burners that seem to be common to most low-end stoves. Two huge burners in the front, a simmer burner at the right rear and a general purpose burner at the left rear. Thats all wrong for me and our set up. I want a large burner at the left rear and general purpose every place else. Can you alter the standard configuration? NO! Not without some major alterations to the stove top.Next are the grills or cast cooktops (2 each). They are a bit cumbersome when cleaning the stove but doable. The real problem with the grills are Whirlpool decided to save money by skimping on this feature. The grills are not a stable cooking platform for smaller pans and it turns out Whirlpool recommends square pans for this stove. SAY WHAT? I have pans and skillets from my grandparents and they are ALL round. Thats how that stuff is made. ROUND! The grills design is unstable for any round pot, pan or skillet, if its diameter, is 6 or less. Kiss that excellent saucepan goodbye if you have this stove. My current solution is a piece of light expanded steel over the burner areas.Keeping in mind we use Propane as our heating gas. The adjustment of the flame temp on the four burners is non-existent. They all are either on high, medium or low. There seems to be no fine tuning with these burners. At the end of the day go look for something that is NOT a Whirlpool, LP gas range Model #: WFG515S0EW. You will be better served and less irritable with almost anything else. Even a campfire in the yard is a better choice.

We purchased a Whirlpool refrigerator (Model WRB322DMBM00) in April of 2015 from Lowes. Within 5 months rust stains started to form at the bottom of the top door and the top of bottom drawer. RUST STAINS!!! We do not live in a humid area or near the ocean. It is a design flaw I believe in the gaskets. I called Lowes first for their guarantee but they said it was cosmetic and not covered. Then I call WP customer service and they are sending new doors. Thats fine but its going to happen again. I requested slate instead of stainless steel but they wouldnt do it. Plus finger proof is a joke (monochromatic). Very dissatisfied customer.

Front load washer Whirlpool Model# WFW9400SW02, only had this machine for about five years and the main interface control board has gone bad. This part cost 1/2 as much as buying a new machine. My parents had the same washing machine for almost 30 years and no problems. Whats wrong with this picture?

I just replaced a 4 year Cabiro washer with a Samsung. The washer was making terrible loud noise when spinning. It sounded like a jet plane. The repairman said it was a bearing that was going out and that it was a common problem in the Cabiro washers. Cost to repair it would be $500.00. Last week, it finally started spewing oil from underneath so had to buy a new washer. I will never, ever buy anything made by Whirlpool. Whirlpool said it was off the one year warranty (duh) and they wouldnt help with repairs.

The heater was bought in March of this yr, 2013! Already, it quit working! Error message... we got the replacement part after much hassle! It was replaced and still doesnt work! Its going on day 11! I am furious! The unit needs to be replaced and I get, Well, you have to pay for labor, etc. You have got to be kidding me! It has been in my house for 3 months! I will call the media, our local guy who investigates, if this is not replaced asap! I already know I will never buy anything Whirlpool and will tell everyone on my media not to either!

Very dependable. Like the steam clean function. Love that it is front loading. Like that the machine has windows. The functions for towels is a plus. Time remaining convenient. Machine is very good looking.. A big plus is the choices of many different functions, many that I have not yet used, but are available too.

We purchased the 36 inch Wide 4 Door Refrigerator with Exterior Drawer about three years ago and it broke down twice in that time frame. Then yesterday the freezer part and ice maker have stopped working AGAIN!! We probably have spent $2000 on repairs. Complete disaster of a fridge!! Do not purchase one!!

Does not get clothes clean. Period!! Takes just over 1hr. Noisy, lasted 3 1/2 years, transmission broke, take the warranty with a washer/dryer. Whirlpool was the top of the line, front loaders give less trouble, agitators clean better, go for the cheaper versions, our loaner Whirlpool, WTW4850H or WTW4950H washes quicker and cleaner than the Cabrio Energy Star.

I have a 1 year old Whirlpool washing machine (Model: WFW94HEXSW Serial:C04151969). The grease from the drum is found to be the cause of clothes being ruined during the wash cycle. I waited over 3 months for a replacement. The drum arrived broken. I ordered again, and it was then said to be on back order. The water shut off developed a slow leak, causing the water to fill, and flow out the front door, causing carpet damage. We have been forced to throw away good clothes, and pay to have our clothes washed, at a not so local laundromat. We feel it would be more than reasonable to have our washer replaced, and professionally installed immediately.

I had problems with the door closure on day 3 of my French Door Refrigerator Model # WRF560SEY. The flap on the left door that seals them fails to fold back if I open the right door first. Which didnt seem like a big deal until I tried to close them and have to remember to close the left door first or itll bang against the right door and Im afraid itll break that piece off then the refrigerator is worthless. The manufacturer drop shipped a new piece, after several attempts of adjusting the closure, and it still does not work. I have written Whirlpool and am told they have a new door on order but it will take 6-8 weeks, that was in March. Now when I contact Whirlpool no one ever returns my calls or emails. I have had the refrigerator only for 15 months and I have fought with either the store or Whirlpool since the third day of owning it. No one cares as long as the appliance is paid for. I will never buy another Whirlpool appliance.

My stainless steel french door refrigerators compressor quit working and needed replaced after 3 years and 10 months. I had to buy a replacement kit and it cost 400.00. The repairman cost 175.00. I tried to buy an extended warranty but they do not sell them. You get a 1 year warranty. The repairman told me you will be very lucky if you get 4 years out of the replacement. He said all of the new compressors are really junk. Remember when refrigerators used to last 30 to 40 years. Not anymore. It is a money racket. Do not buy anything Energy Star, it is all junk. I have gone through 5 washing machines in 18 years, and I live here by myself.

As a consumer, Im very disappointed in this Whirlpool Cabrio Platinum washer. It does NOT clean your clothes. Many times Im washing my clothes twice, only loading a 1/3 of a load of laundry in it because of this problem. No matter what you do, it just doesnt clean your clothes. Has anyone considered putting a law-suit against the company. They will NOT stand behind this issue, NOR replace your washer with something that works. Maybe that is what it will take. DO NOT ever ever ever ever ever ever buy this piece of crap washing machine. You will waste your money, your time, your extra detergent it takes to wash your clothes AND the cost of the machine too! The MILDEW SMELL is horrible and no matter what you do you CANT GET IT OUT! Ive tried it all. Im just angry because I had to save money to purchase this set and it is a piece of crap! The customer service is just a runaround, they wont help you! They will just give excuse after excuse. They need to replace EVERY ONE of our washers with something that works!!! For the cost of this machine alone, they should do something to resolve this issue!

This is our 2nd circuit board failure in the 4-5 yrs, since we purchased this very expensive range/oven. The first time was shortly after the warranty ran out and Whirlpool would not even send us the part for free. They said there was nothing they could do. So this time we are not even contacting them and are just having our repairman order another new one. For a $1600 range to have to put more than $400 back in so far, I would never buy a Whirlpool again. I have been very careful not to use any cleaners on the circuit board as I was told by our repairman that that shorts them out. First the convect bake button wouldnt work, nor the convect roast, now the bake button, so the only buttons that work are broil and warm. Even the timer is shot. What a piece of junk (electronically). Beware buyers!

I am writing this review because I have been working with Whirlpool regarding our Cabrio washer for the last 9 months. Ever since we got this washer, it leaves a stain on our clothes, especially dark cottons. It looks like a grease stain. The machine is still under warranty (though we did purchase the 5 year warranty), and we have had the technicians out 3 times to figure out the problem and fix it. They even had another company come out to do a second opinion. They are stating that the machine is functioning and therefore there is nothing they can do for me. All of the tests the technicians do come out normal, and therefore the machine is functioning, never mind that it still leaves stains on many of our clothes on a regular basis.I spoke with someone yesterday who was unable to help, stating there was nothing they could do. So, I asked for her superior, he stated that it is functioning properly, and that I should take the advice of one of the technicians who suggested I mix the soap with water beforehand because he is pretty certain it is soap residue (though he admitted I dont use too much when I showed him how much I use). Never mind the fact that if I have to do something more than the directions state, it isnt working properly, we have already done this and it doesnt stop the residue from happening. He still just continued to say that is what the technician said would help so that is what Im supposed to do.So, I asked for his manager. I am currently waiting for them to call me back. I am hoping they will do the right thing and just exchange it for a different washing machine, one that will work. I dont care what kind, whether its brand new or not, I just want a washing machine that actually cleans my clothes instead of leaving a residue on them.We do agree with the technician that said it was soap residue. We have a picture of a pile of dry soap in the dispenser (which the first technician told me to switch to) after the washer had finished its cycle. The washer doesnt have enough water mix with the soap to keep it from leaving a residue on the clothes. And, the residue doesnt just wash off if I wash it again (which shouldnt need to be done with a washer that is less than a year old anyway). It is a permanent stain unless we scrub it with Lestoil - an oil remover. But, that takes time and it needs to be washed twice to get the Lestoil scent out, which then gives it the chance to get new stains from the washer! Its an endless cycle. Needless to say, I have NOT been impressed with this washer.

I bought my Whirlpool 50-gallon gas water heater from Lowe’s 10 years ago. After the first year, it was nothing but problem. The thermocouple was replaced so many times and there’s the inconvenience of not having hot water. Customer service sucks and they continue to send you to Lowe’s to pick up the part for free. I have 2 more years on the warranty and Im replacing it after its over! 3 days ago my water heater stopped working and now again I will replace the thermocouple. Dont buy Whirlpool products: they are junk!