I bought a Whirlpool Cabrio washing and dryer in 2011. I have replaced the lid on the washer 3 times. It comes apart in the back of the lid and it will not lock in place so it will perform. I have called the manufacturer several times. They have not been of help as to why this happened. Im upset. They have no suggestions. I have owned Whirlpool appliances for years and this is the 1st time this has happened with no resolution. I just want it fix or explain why its happening.

Purchased Whirlpool dishwasher and range approximately 16 months ago. Dishwasher must stop in middle of rinse cycle because the dishes always feel filmy and there is an inch or two of water in bottom. Must be bailed out by hand. Piece of garbage. Called Whirlpool and they can get us a service man from 8-4 (who waits an entire day these days) on New Years Eve. Next appointment is following week to examine and will fix (if it is their fault and for a fee). The last two dishwashers I purchased lasted 10 and 7 years respectively. Stay away if you dont want bad equipment, uncooperative service, and aggravation. Range I bought was OK but the oven temperature is always off 10-15 degrees from what it says it is. I honestly wanted to buy American but I feel cheated. Next time Ill try Samsung and see if they give a damn.

It goes off balance, frequently. It is moldy and stinky. I wipe it out, use a cleaner and leave the door open, but it still stinks. I am getting rid of it and buying a Speed Queen top loader. I am extremely disappointed in the front loader Whirlpool.

I love the brand. I just do not care for the lock lid on all the new washers. I could do without it. I do not have kids to worry about getting hurt. Im looking into finding a brand without a lock lid. I just replaced one before this one. For the lid breaking.

My Duet washer is just 3 years old and has had light use as there are only two people in the household. After just 3 short years the machine stopped working. We were told it needed a controller board and new valves. The cost of the repair was quoted at $733.00. This is far more than we paid for the machine. So we called customer service and at first they thought they could sell us a plan for $350.00 that would cover the repair but it was denied by the supervisor. So zero help, absolutely nothing. Now the backdrop here is that our last Whirlpool (same type) is still in use with our son no repairs in 15 years. Does anyone reading this think we should buy another Whirlpool or recommend it to our Friends and family? I think a Maytag is in our future. Whatever happened to companies standing behind their reputation in America?

My Whirlpool has all basic features and works for household jobs. It is extremely useful for routines like towels and clothing. It also works gently enough to launder curtains and goose downquilts. Operations are very simple and the controls make it very simple.

My husband AND I purchased our Whirlpool Cabrio washer and dryer from Lowes in 2011 (Model # WTW7800XW2). About 10 months after I purchased this I noticed a hairline crack on the right side of the frame that holds the glass top near the hinge. I didnt think to much of this. I figured it may have been screwed to tight when manufactured. A few days ago I noticed the lid wasnt sitting flat and saw the crack had gotten much worse. The Cabrio lid is made with a heavy piece of glass inside a plastic frame allowing you to see through the top. Its pretty obvious that the plastic frame is not durable enough to hold the heavy piece of glass.I called Lowes and they told me that because I didnt purchase their extended warranty that I should contact Whirlpool. I called Whirlpool and was told it was a cosmetic defect because the washer still works. They also told me my washer is outside of its warranty so they would schedule someone to fix it but I was 100% responsible for the repair costs (which I found out will be $400). Out of curiosity I googled this issue online and found numerous people complaining about this exact same issue. When I told this to the customer service agent at Whirlpool, she said there werent enough people to recall the product. Why should I spend $400 when it was a design flaw that caused this problem? I found out the year after my washer was made, the lid was redesigned with a much sturdier frame, Coincidence? I think not!I havent had any problems thus far with the dryer but with the experience Ive had with this washer will make me never by another Whirlpool product again. I cant believe they wont stand by their product! Obviously they know this has been a major complaint on this model from 2011 because it was changed the following year. I have purchased many Whirlpool appliances over the years but dealing with this issues has been frustrating. Im so disappointed in Whirlpool and their lack of integrity!

I count myself as lucky... my Whirlpool 465 Accubake Ceramic Cooktop stove was given to me. I have used it for 3 years. One day, out of the blue, the oven, which was in use, started clanging loud and jumping up and down. I started screaming & tried to cut it off & it would not go off. I ran to the panel box & threw the breaker. It also burned my food that was cooking. It did it several times. Then I decided to not cut the light on or touch the button to raise the temp. It has not done it since. I bake everything on 350 degrees and immediately throw the breaker. I am scared of this stove and plan to replace it. I will NOT buy a Whirlpool, anything. (washer/dryer/fridge/aircon)....once bitten...

My review merely echoes the other 1-star reviews Ive read below, but Im including it anyway. We bought the Whirlpool Cabrio from Lowes in 2013. Two weeks ago, a mere five years after purchase and shortly after our warranty expired, it broke. It kept showing the UL code and took multiple cycles to wash the clothes. Unacceptable. We called the technician; he came out; told us it was the bearing that busted; and quoted us $800 to fix it (I noticed below another customer was quoted $400 for the same issue). We told the technician thanks but no thanks and purchased a $450 Samsung washer. Our family will never purchase any Whirlpool product again. From their customer service to the performance of their machines-- its all very much lacking.

I replaced a 4 year old Whirlpool dishwasher with a new Whirlpool dishwasher on 01/18/2019. July 2020, dishwasher failed. Finally got Whirlpool to send out a repair technician and was advised that the sump and motor had failed. This is after only a year and a half. Whirlpool will not back their product because I did not send another $200 for a service plan. So basically whirlpool cant even guarantee that their product will even last a year.My 4 year old dishwasher had the same issue which is still unacceptable. I have a Whirlpool refrigerator that almost burned down my house and just replaced a failed Whirlpool stove with a Samsung. I wish I could say what I am replacing this dishwasher with, but I am too frustrated to even look for a replacement after only a year and a half. Replacement parts will cost $250 just for me to do it myself. Do yourself a favor and research the product. Should you spend more? I cant answer that. I have seen 20+ year old Frigidaire dishwashers still working. I honestly dont know what brand to get, but I do know that I will never purchase another Whirlpool product again, and neither should you.

My Whirlpool Cabrio Washer is a bucket of junk. I bought the washer in about 2008. I was smart and bought the warranty for approximately 3 years. Since I bought it, I have had them replace 3 water pumps, the tub, the computer, and it still knocks and shakes. It also leaves small frayed holes in my beach towels. This machine should be recalled. It needed a warranty from day one. Washer cost $1,000 warranty every year $130.00 per year which covered the repairs at about $900.00 for repairs. I hate it. I just hate it. I can’t stand it anymore. I need a new washer, someone has got to listen.

The microwave was easy to install above the stove and it has the exhaust fan conveniently hidden out of site underneath it. The cost was very low and it is not complicated to set up and use. I also like the fact of not having countertop space taken up by having the microwave sitting on it.

Purchased a washer on 8-29-2010. On 2-15-2012 transmission went bad. I called Whirlpool, they will not stand behind the product and wanted me to buy a warranty and then they will come out and repair the machine. Great customer service. Build a bad appliance and get the customer to pay for warranty. Do not purchase Whirlpool.

Whirlpool has been around for years. This is my 3rd machine. I had both washer and dryer. But machines today arent made like they use to. They breaks down easily. The parts are cheap. I had a Samsung washer. It was one of the recalls. I got ripped off by Samsung and Best buy. I have received the full value.

Whirlpool stove, product ID WFG540HOES. I purchased a whirlpool gas stove in 2014 for a lake house. Came to my lake house to find the temperature was 90 degrees inside and the oven was running full blast. The oven had turned itself on. Whirlpool appears to be having a problem with this type of issue. Called their customer care department and was transferred to the appliance safety line which was only a line to leave a voicemail. Very bad customer service. My kitchen countertops and kitchen floor will need to be replaced, also cannot get rid of the burnt smell in my house. Do not recommend purchasing Whirlpool appliances.

Big bang for your buck. I have used Whirlpool for years without any needed repairs. Typically you may see brands began to fade as you use them. However, the Whirlpool brand microwave always seem to stay true to its form. As long as you keep the inside clean the microwave should last a long time.

I am completely dissatisfied with the Whirlpool Cabrio top loading machine. Our washing machine is less than one-year-old. It doesnt get the clothes clean, especially the darks, and it is so rough on the clothes that they come out twisted tied into knots. The dark clothes come out dirtier than they went into machine. Even though we use the dark detergent on the dark clothes and program for an extra rinse cycle, the clothes come out with white powder all over them. They need to be washed again and sometimes again. And sometimes they still dont come out clean. That is not very energy efficient. The clothes come out of the machine so wrinkled that everything needs to be ironed. I can imagine making washing machine that doesnt do its primary function, which is to get clothes clean. Todays families do not have time for this extra work.

We bought a Whirlpool French door fridge model WRF989SDAM00 in 2013 and were impressed by how it looked in our kitchen. Its December 2015 and things have started to go wrong. First the freezer stopped freezing items completely and found out that ice had built up on the cooling tubes inside the rear freezer wall. Had to be taken apart and thawed with a heat gun. Now the freezer freezes on and off and the ice maker is not making ice properly and leaking all over the left side of the fridge. Went to Sears {place of purchase} and we were asked immediately if we had purchased the extended warranty. We hadnt and were told Sears could do nothing and that these newer fridges have a tendency to have trouble within the first couple of years and thats why they recommend the extended warranties. Really a $2500 dollar fridge a couple of years? Had a local appliance repairman look at it and he said the compressor was bad. $500.00 to fix. Boy do I regret buying this thing. These big companies just walk all over us consumers.

We bought model # WTW5000DW2 Whirlpool top loader. The sensor for water level continually bangs until the water reaches its required level!! Very annoying! I like that it doesn’t have an agitator but that’s it. I’d rather be able to pick my own water level. It also is a very slow process!! I would not recommend this machine unless it is going into a sound proof room.

Whirlpool over stove microwave/convection oven model GH7208XRY-4 - I purchased this top of the line unit in April 2012 for a vacation home kitchen remodel. It wasnt installed until June 2012 and stopped working in May, 2013 just after the warranty period expired. The problem was with the touch screen panel that went blank and the fan/light control switches also failed. This unit has only had light use since my wife and I are retired and use it primarily for heating tea/coffee. I contacted Whirlpool customer service and they graciously offered to cover the cost of replacement parts but I had to pay a service charge of $125. The factory technician said the whole door needed to be replaced since the electronics were not readily accessible so it took about a week to get the replacement door which turned out to be the wrong one and needed to be reordered. The technician finally replaced the door and the faulty fan/light switch. Within a month the fan/light switch failed again but was still under warranty so it was replaced for free. A little more than a year after the last service the touch screen control panel began operating by itself changing screens and beeping randomly. This was somewhat disconcerting but the unit continued to work pretty normally until my wife placed a small plate of leftovers in oven to be reheated for 1 minute. She walked away to do other things and forgot about the food in the oven until we noticed a strong burning odor and found that the microwave was still running some 20 minutes later and had turned the food into a black mass of burned food and the plastic cover was melted and burned.I contacted Whirlpool service thinking that the unit was under warranty from the previous service but they said the parts only carried a 90 day warranty and my only recourse was to pay for another service call and purchase another door panel for approximately $400 or I could buy an extended service contract for $300. Needless to say Im not about to spend that kind of money to, at best, get another year of service from this inferior product. This is simply not a safe product that could have started a deadly fire if I had not been present to stop it when I did. I have probably owned a dozen microwaves from other manufacturers and have never had any kind of problem including a comparable GE unit that has been flawless for over 15 years. I am extremely disappointed that Whirlpool has cheapened its product line to such an extent but I suppose I shouldnt be surprised since I noted this product was made in China.

This is not a new washer (Whirlpool Cabrio INTW6200VWO) and it works well BUT since we have owned it we have had rust at the bleach dispenser. I am seeing on the internet there are many complaints about this and there was a recall? But they have run out of replacement parts??? Never received any recall notice. We have online instructions on how to repair and have done this many times and the rust comes back. About a week ago we sanded, primed and enamel painted the area plus I have put NO BLEACH in the dispenser and the rust is coming back. I hate to replace a working machine but this rust can and will get on my clothing. Whirlpool was the absolutely best in the past but this one is a lemon.

I have hated this Cabrio washer and dryer set since the day they were delivered brand new by Best Buy a couple of years ago. The washer does not clean well, often does not spin dry, and leaves some clothes dry after a full wash cycle!!! I have to wash small loads on the deep water cycle to even have a chance at cleaning the clothes. The clothes are so dreadfully compacted and tangled that it takes great effort to birth them out of the washer, unfurl them, shake them, and put them into the next torture machine- the dryer. It is as if Whirlpool intended to build a machine to twist clothing so tight that it requires a bodybuilder to untangle the clothing. Then the items are so incredibly crumpled that ironing has found its way back into my already busy life. Ironing is a massive challenge to the degree of wrinkles in the clothing. The slanted tops are icing on the cake. Cant even pull the clothes out of the dryer to the top of it because they slide right off. Cool.

I have had my Cabrio set for two years only and the washer has a error code of F6 and E3... pretty much does not work properly and need to swap out main control board which is about 200-300 for the part. I’m very disappointed in this product for as much I have spent on it. My old school top loader lasted longer than this piece of junk! I believe the steam from the wash is going up into the control board and messing it all up! Water and electricity does not mix! Maybe they need to relook at their products. I want my money back!!!

Exterior metal reaches temperatures that cause minor burns on an adult finger and could be potentially more dangerous for a child. The self-clean feature has crashed the oven on two out of three uses of this function and overheats handle.

I am very disappointed with the purchase of a Whirlpool Cabrio Washer and Dryer I made about 3-4 years. The price was too high and the quality is extremely poor. It has a leak in the pump which will cost me $300.00 to fix. I probably would have been better off buying the cheapest washer and dryer set they had. At least, those actually wash the clothes and dont breakdown. Never again will I buy a Whirlpool and I will get every chance to share my opinion of them.

The unit had all the features that we wanted and considered essential. The unit only weak issues is temperature(s) in both sections. The freezer is very poor with ice build up on the food stored for more than a couple of days. The manufacturer has been very weak in support as to how to solve this problem.

Model gmh61xvb1 was purchased about 2011 and has had to be fixed 5 times. Now, its down again. My GE microwave lasted 23 years. I thought Whirlpool was supposed to be the best. Boy was I wrong. This has been a real headache. I ordered an LG yesterday. I was in the market for a refrigerator but it will not be a Whirlpool. What has happened to your quality control?

I have used my Maytag washing machine weekly for the last 11 years... Never a problem. Just a well made, basic machine to wash clothes thoroughly. It does not have all the bells and whistles some of the newer models have, but it is a washing machine, not a video game.

Rather than replace the heating element in my 15 year old Sears dryer, I opted to replace both my Sears washer and dryer with a new HE Whirlpool. It was the biggest mistake that Ive made. The washer does not have an agitator and the clothes turn into a twisted knot. Deodorant did not wash out of load of three sweaters. When I called tech support, the woman told me that the washer met specification. I suppose that means that it uses only limited water but has nothing to do with the cleanliness of the finished load. I was told by the repairman that future calls regarding unclean clothes would cost me despite a warranty that I purchased from Lowes.He suggested that I wash on using the Bulky Items setting and with a specific laundry soap. The setting provides more water but without the agitator, my clothing turns into a huge knot and comes out of the machine dingy despite washing loads for over 60 minutes at a time. My electric bill has gone up because I have to also add an extra rinse. The machine frequently become unbalanced. My dryers seal started loosening up two years after my purchase and finally became twisted in a sheet and ripped itself loose. Whirlpool has lost all future business with me.

I am a single mother of a 5 year old and I take care of my mother as well. I purchased a whirlpool because I believed them to be reliable, boy was I mistaken! I am in the military and while on an 8-month deployment I got a message from my mother that the washing machine had stopped working. Here is my mother who cannot drive - with laundry bags and a 5 year old in tow walking to the laundromat to wash, only to carry wet laundry back to the house to dry. Thanks a lot Whirlpool! My cousin in Michigan tried to help my mother with the company and a repairman as much as possible from over the phone. Here is what I got:The washer repairman came this morning. He did the diagnosis but I did not approve the replacement parts and repairs. First of all, he said that the motor control board was bad. To replace it with a new board would be $503 and a refurbished one would be $490.03. If the motor control board was replaced, it might fix the problem with the user interface. If not, the cost to replace that would be $302.62.Apparently there are 4 boards that could have problems. He also said there was a problem with the start button. Anyway, we ended up paying for the service call ($129), but I thought the cost for the replacement parts was too much to justify when we could get a new one for about the same cost. He recommended that we get a Service Contract when buying something new because of the cost to replace the parts.While doing some research online, unless you purchase an extended warranty or have experience in 2M; you will be researching new washers every 2-4 yrs. What happened to built to last? It seems to me all this technology/circuit boards/computers to make things work have degraded the appliance quality.Im sorry for the bad news but I just wanted you to have all the info. Let me know what you think. I know the washer is only a little over 2 years.

I did not purchase the washer (Cabrio Top Load Clothes Washer) but inherited it in a home sale. Never had a non agitator. I was excited for this new washer. After a week I knew why they left it! My clothes did not seem clean; stains were still on them, when I used the delicate cycle a pair of pants went in folded and came out folded!!! I also would have to redistribute the clothes every time I had a load that was larger than five pieces, because it would stop. I would actually have to take clothes out and spin what was remaining then put those in the dryer and put the other clothes back in and spin those again. I was told I needed to use OxiClean on top of my normal detergent in order to get my clothes clean. Never again will I purchase a Whirlpool. Just bought an LG; fingers crossed.

Yesterday I purchased this Whirlpool top load washer model WTW4816FW with agitator and we installed it at our vacation home and I started a small load to wash. Yikes, it made noises like a machine that is on its last legs. I knew from washing clothes for 40 years that this is NOT right. We, hubby and I waited and listened to this piece of junk to finish the cycle. Thank god I had set it for a short wash. We also videoed this contraption while it was grinding. I called Lowes and politely told them I was returning it. Thankfully they never had a problem with us bringing it back. (This must happen often.) I go back to the appliance department and decide on a Maytag. I noticed that it looked like the junk we just returned. I stood there and looked up the model number online and lo and behold there was a video of it doing exactly the same noise. It was virtually the same machine I just returned with just a name change. Needless to say we left the store washerless until I can research this further. I then found out that Whirlpool now owns Maytag. Thing is I just bought a front loader Maytag for my main home and it works good. It was a replacement for a Whirlpool without a agitator which worked well too. The YouTube videos seem to be washers with agitators doing this. I just wish I could post the video for all to hear. I guess we are all at the mercy of big companies who dont care if they make a good product as long as they can make it cheap.

We have had this Whirlpool Duet WFW9150 washer for 7 years, doing 2-4 loads a week. Overall we are quite satisfied with it. A few complaints: We are on a well, and so get the odd bit of crud in the water. The machine has filters on the inlet lines, but you must pull it out from the wall to get at them. The filters are hard to remove. If something goes wrong--power blip, or sensor something, you have to restart the cycle. There is no way to continue from where you left off. There are features I wish it had: Rinse with warm or hot water, a spin only cycle, And Im in a hurry and it isnt very dirty cycle (Shortest cycle is almost 2 hours). Whirlpool doesnt have a service center for our area. If we need repair we need to take it into town. This is inconvenient.

I have had the machine pair (Whirlpool Cabrio Platinum) for almost 4 years and up until a few months ago I LOVED the washer. I was advised when I bought the machine to make sure to read the manual, which was very helpful in learning to use it properly. I have never had residue on my dark clothing or ever had the clothes come out partially dry. I use liquid HE detergent nothing powder goes in the machine. I also read many reviews before buying it and a got some advice from them. I have washed king size comforters with no problems. Everything has always cleaned very well. The only issues I have are that when bleach was used in a previous cycle. Ive had a problem with the bleach not being fully dispensed and ending up in the next load. Fortunately it was just towels and not darks!!! Although, I had just bought the towels and now they look tie died which was very upsetting to me. I learned to add water to the bleach dispenser to dilute it and that issue seemed to dissipate. BUT NOW... I COULD THROW A TANTRUM. I PAID 1800+ FOR THE PAIR AND THE WASHER IS SHOT!!! A pretty common problem with the Cabrio from what Ive read. It started by making a very loud noise when spinning, like a helicopter was landing in my laundry room! I continued using it, I even thought the sound was getting better after I did the clean cycle. The last load I did would not complete the cycle because it kept reading that it was unbalanced and unfortunately it was a load of heavy wet towels. I was far from happy when I had to remove them and go to a Laundromat. Needless to say its the bearings and to fix its very costly. I cant even fathom that a less than 4 year old machine needs to be repaired and the cost is roughly half of what I paid for it!!! I do know I will NEVER buy another Whirlpool. What happened to making things to last??? Next machine I will definitely get extended warranty. I can honestly agree with all the other reviews... THIS MACHINE IS HORRIBLE!!!

This washer has no agitator. Drum will shake back and forth while load of clothes will stay in the same place sliding towards the opposite direction of the movement for 20 minutes. Clothes are not turning, no going up or down, just staying still and not getting washed as expected. Baseball cap and construction worker jeans didn’t washed as it should have been.

I had an upscale Frigidaire suite of kitchen appliances and I loved them. A few years later I moved and needed a new set. I thought Whirlpool was about the same and I bought a Whirlpool set. The stove wont boil water or even fry an egg. It heats up and cuts off continuously. I called a service rep out and he called the engineer who told him it is designed like that and I need to use hot water on the stove to boil it. I was shocked at his ignorance and insulted by his stupidity. Ive been cooking for 60+ years and everyone who cooks knows you use cold water to boil water. But really, the stove does not cook anything. When frying eggs the burners cut off every few seconds to the point you cannot cook anything with it and the engineer said thats the way they designed it. DONT BUY WHIRLPOOL. THEY WONT EVEN BOIL WATER. HORRIBLE STOVE AND ONCE YOU HAVE IT YOU ARE STUCK WITH IT.

I purchased a Whirlpool dishwasher and have had it repaired four times so far. Last time they replaced the main computer located in the door. I attempted to use the dishwasher tonight and it is completely dead once again. I usually have had good luck whirlpool appliances. After all these problems will no longer be using this brand. I contacted the store where I bought it from, Famous Tate. The first time it stopped working just a month after the manufacturers warranty ran out and they were absolutely no help. So in the future, I will no longer buy any type of Whirlpool appliances.

I am making my last payment on this junk ** washer and I cant wait to leave this one at the curb! Like the other reviewers...this machine leaves white deodorant on dark shirts, sheet sets either constantly off balance or parts of them still dry after wash cycle is finished! I changed detergents several times thinking that was the issue...but the bottom line is the sell of having no agitator and water saving features leave you with dirty clothes and off balance crazy shaking nonsense! DO NOT BUY THIS MACHINE!

I have front load washer and dryer; I have had them for 16 years and this year is the only year that I have any repairs done and it was only the dryer and it was minor repairs for parts and labor ($200).

Owner of 20 apartments, 16 of them have electric water heaters and 4 have natural gas units. Have replaced over the years all 20 water heaters. 19 of them were replaced with Whirlpool units bought at our local Lowes. It is my opinion that they are very unreliable. The tanks rust out in NO time. The electric units last just a little better than the gas units but still terrible. Of the 4 gas units so far I have had to replace 3 of them and the longest one lasted 6 years and 7 months!! One of them was just over 6 years and the other was 9 days away from warranty expiring. They replaced that one. If you have no other choice make sure to buy extended warranty if available. They just dont last!!

I am a retiree after 35 years and 5 months, the last 20 plus years on salary. I purchased a new Whirlpool washer on April 18, 2012 at Lowes in Tiffin, Ohio. The clerk said to take the receipt to Clyde to apply for my rebate. I was informed by a receptionist that we only get a rebate if our purchase is from Sears. I only went to Lowes because of the urgency and was not aware of this change in your policy. I consider this a real slap in the face after all the years of what I consider excellent service to Whirlpool Corporation.

When my dryer died my wife and I decided to get both a new washer & dryer. I kick myself for two reasons. My 15-year-old washer which worked fine I replaced, and I didnt check reviews before buying. What a mistake. The eco-friendly Whirlpool washer designed to save energy doesnt clean close, my towels are the worse. Coming out of a shower and using a freshly washed towel to dry off and it smelling like it had never been washed tears it for me. Im hoping like many others they will rebate or even better recall and pay back the money I spent on a worthless washing machine! So, if Whirlpool wont do the right thing, I will do my best to warn others to not buy this top loading piece of **.

I had this stove for less than 3 months and the glass top broke after turning on the stove. Now I tried to find out how to purchase a replacement but it cost as much as a new stove....Ughhhh this is so aggravating.

Whirlpool gold model GI6FDRXXQ06 - This fridge is 3 years old and we are about to put the fifth ice maker in it. Vegetables freeze in the vegetable drawer (yes, its set correctly). Our repairman even says the design is faulty but since the warranty is out, we have to keep replacing the units!

I purchased all the appliances for my home from the Sears store in Steamboat Springs, Colorado November 17, 2016. The refrigerator stopped freezing a few days ago. I looked at my manual & there is a 1 year limited warranty. I had a repairman come out & he told me there is a leak in the sealed system for the freezer. He doesnt do that type of work- it is very unusual & requires a special certification. The repair would be 500 - 1000 dollars to fix. He couldnt believe my fridge was less than 2 years of lad & is having this problem. Factory defect.

I inherited this microwave when we bought our house and have been very happy with it. It does not take up much space, heats well and evenly and the beep at the end of the cycle is not as irritating as other microwaves I have owned. However, I do find the glass turntable difficult to get back on track after I take it out for cleaning. It will wobble if not put back exactly right.

I waited on hold for 24 minutes to be greeted by Audrey in Michigan giggling. I put in my service, need to be told I have to wait 3 days to have a tech arrive for A BRAND NEW REFRIGERATOR! To top off my disgust of WP, our BRAND NEW dishwasher doesnt work properly either. To wait, to receive ZERO voice of concern or even a fake apology, is disgusting to me. I am extremely disappointed! Shame on you Whirlpool! Shame on you!

I bought this Whirlpool Duet Sport washer and dryer, and I have had to constantly bleach out because our laundry smells like mold. I found out that Tide sells a special cleanser for this washer so I have been using that for the past two years. It did not really help. Well, today I accidentally put laundry soap in the wrong dispenser, so I took the dispenser out and was horrified to find mold that was all in the back where the fluid is dispensed, I mean way back in there. I have been suffering with sinus problems, and swelling in my eyes and face. I even went to the doctor, but no one has figured out why. I now know it is the mold from my washer making me sick. Well, my son and daughter-in-law were staying with me, and commented on how bad it was when they used my towels. I am stuck with a $1,600 washer and dryer that is making my family sick.

A little over one year ago, I bought this model from Lowes. Shortly after installation, the ceramic coating on the floor of the bottom oven cracked and shattered. I contacted Lowes... No help whatsoever. I then fought with Whirlpool for weeks until they agreed to replace the unit. Seven months later, the floor of the bottom oven, once again, cracked and shattered. I am now in another dogfight with Whirlpool. This appliance is garbage and Whirlpool does not stand by their product. Do not buy any Double Ovens from Whirlpool. My next step is to organize a class action lawsuit.

Refrigerator caught fire - I own a 2003 Whirlpool Gold side-by-side refrigerator that I bought new from Lowes in 2003. On Friday, July 13, 2012, I woke up to the smell of burning wires. I called 911 and they sent out a fire engine. While waiting for the firemen to arrive, my neighbor came to help me determine where the smell was coming from. Within seconds, we heard loud clicks and a huge cloud of gray smoke came out from behind the refrigerator. The firemen arrived, entered the house, unplugged the refrigerator and told me that the smoke and smell was coming from behind the fridge.

I purchased Whirlpool refrigerator WRF992FIFM00. On December 2016. It was cost $3400 but it stopped working after 6 months. I called Whirlpool for service. Technician came. Diagnosed it and he said he needs two parts but parts are not available. So he asked me call Whirlpool for help. I did call Whirlpool three times and the problem cant be solve. Whirlpool told me have to wait at least 10 days so they locate the parts so they can send out to Whirlpool contractor for repair. They dont have another solution rather than I have to wait until parts have available. I have to thrown all my food and I live without refrigerator. So what the point I need purchase extension warranty if they dont have parts to repair. I would not recommend anyone to purchase appliance from Whirlpool.

Washer does great job and happy with the results, very well. Appearance of dishes are good and leaving dishes very clean as well, would recommend this dishwasher to anybody. The color is also great and matches up with my stove and refrigerator, making the kitchen look very nice and great approach for other appliances to match.

Whirlpool Gold Bottom Mounted Freezer - I advised Whirlpool that the refrigerator has two design flaws... one that makes the drain freeze up and even more importantly what is involved in correcting the problem. They replied that they were unaware of the issue when its all over the internet and has been for well over a year... maybe more. I sent them a couple pages of internet links and they said they would advise their engineers. As they have done with others, they suggested I should have gotten the extended warranty but that hardly addresses the problem(s).

Very disappointed with this refrigerator. Not even 10 years old and we have had it repaired 2 times plus my husband had to dismantle ice maker and take the back off inside of the freezer, using the blow dryer to thaw out the tube and manually blow in a tube to open the drain. The water leaking to the bottom of the fridge and into cold meat drawer and fruit keeper drawer. It eventually runs onto the floor if I dont catch it. This has been an ongoing problem for 6 years now. Today was another bill to the repairman for this problem. Very disgusted. This time he only thawed it out, the time before he replaced a part and thawed it out. I know he will be back because thawing is only a temporary fix because my husband did this numerous times, like every couple of months. Never again will I buy a Whirlpool refrigerator! I gave my daughter my old refrigerator and its over 20 years old and never had a repair! My current refrigerator is Model # ETICHMXKB03 with ice maker. Top freezer.

Just bought Whirlpool refrigerator, stove, and dishwasher. So far, the icemaker doesnt work and so I have no water or ice in the fridge. After four visits from Lowes it is still not resolved. Going on since 11/16/18. After waiting three weeks, the dishwasher came, and lo and behold - it doesnt work. Now I have to wait for one to be ordered! TAKE A WORD OF ADVICE - WHIRLPOOL ISNT WHAT IT USED TO BE. DONT BUY IT!

I bought a Whirlpool dishwasher from lowest in May of 2011 and it stopped draining, serial # f11601686. I was told it was under warranty and you sent someone out. But surprise, I got a $129 service bill and it couldnt be fixed, computer board gone and drain motor shot. I was told its cheaper to buy a new one. After 10 months of use, we need a new one. I think you should replace my dishwasher and pay for a service call. Oh, the reason they said it wasnt covered is because they sold me a 2007 model.

This washer & dryer is the extra large capacity combo. Uses less water but surprisingly the clothes come out clean as a whistle. Less detergent. Sin all cleans clothes excellent & saves you money. A win/win!

I knew I couldnt be the only one with these problems. The reviews confirmed it. I bought my Cabrio washer in 2012. Energy efficient, no agitator to catch on clothes, Great. It took me a while to figure out that the machine was eating my clothes and not cleaning them at all. Oh, they smelled fresh. That HE detergent smells nasty. The machine ate the edges off my good towels, T-shirts, jeans. Brand new underwear (thick elastic) was stretched all the way out and pulled. Normal stains and dirt do not come out even with pretreating. I started running my clothes on the delicate cycle, prewashing stains in a bucket by hand and then putting clothes in mesh bag before running the load. They still came out dirty and ruined. When I run the loads, it still registers as not being that energy efficient on the controls. Id gladly trade it back for my old washer. I feel like I have stepped back in time to a time where you washed everything in a tub or bucket. What a waste of time.

Purchased gas water heater from Lowes in 2012. Had no problems until July 2018. Its under warranty but have had to replace the control valve completely and the burner 5 times and it still is not fixed. Dont waste your money. Buy something else.

I purchased this washer over 8 years ago and we have been using it 3 to 4 times a week/ 52 weeks a year since. It has performed flawlessly up until about a year ago when it kept given me uL error. Everytime I wash the basket always spins wobbly and unbalanced it seems. I checked the Internet and it turns out others have had the same problem. The solution was to replaced the 4 springs supporting basket and that fixed the problem. Been working ever since.

If you are searching for a top freezer refrigerator that works and keeps the food cold, do not buy this brand. I recently ordered a brand new refrigerator from Home Depot, the Whirlpool brand. It was set to standard factory settings, and I let it sit plugged in for 24 hours as required. The fridge was remaining in between 45 to 50°F, and I let it run for another 24 hours after filing a complaint and talking to the people at Whirlpool. The fridge still cannot get beneath 40°F, though the freezer seems to be okay. I spent almost $1000 on the refrigerator, and I’m very disappointed in the quality that this supposedly good brand produces. I went on Facebook marketplace, found an old 1995 Kenmore and bought it for $50. It works so much better than this brand new, fancy looking refrigerator, because back decades ago is when they actually took the time to make quality products, and didn’t make the crap that they do now that breaks down instantly or after only a few years. Unfortunately, and my researching has confirmed this, appliance manufacturers today create bad quality products that break down shortly in order that you will have to purchase more of their products after only a few years. Refrigerators used to last decades, now you’d be lucky if they lasted maybe 8 to 10 years. Trust me on this, don’t waste your time on this brand. A refrigerator should have no problem on factory settings getting at or below 40°F within 24 hours. DON’T BUY THIS JUNK!

I purchased an HIE washer one year ago this month. I have never been happy with the cleanliness of the clothes when they came out of the wash. The only way to get them moderately clean is to wash a few items at a time and even then the whites, especially socks, seem dingy. I noticed the new Whirlpool washers now have an extra setting to add more water to the machine, so the executives have realized there is a problem with the original model.I think Whirlpool should give all customers who previously purchased the models without this feature a trade-in option to get the newer model that fills with more water or for another model with the full spindle that has worked well for so many years. I have been very unhappy with the performance of this washer and would only hope the executives would do something to resolve this problem and satisfy previous customers.

The space could be laid out a little better. The flimsy shelf is not real stable for foods or ice tray. Where the shelf locks into the side wall is not deep enough to stabilize the shelf itself. The flat indentations in the bottom, where they meet the front, have an edge that makes properly cleaning the freezer a bit difficult.

This started Sept 27 2017 when the ordered online electric range 30 inch slide in oven Whirlpool brand was delivered. When using the oven, a noxious diesel smell filled my home, despite multiple attempts to burn in the unit as advised. 10 days later after still trying to burn it in fumes got worse. I called corp who then sent over a tech to look at it and the tech shared with me when he arrived that he was the wrong person since he cant smell due to an old injury! He admitted he smelled a chemical when it first went on but it went away for him but might have went away due to is impaired smelling ability. I called Corp back and they totally agreed something was wrong with it that could not be repaired and the unit should be picked up and I should be paid back that day it is picked up. They said in a few days which later turned in 2-3 weeks out and counting... I filed a complaint with the BBB due to the ongoing issues. Corp office said they would pick up unit and at that time hand deliver me my refund in full. At first the pick up was weeks out but after BBB was notified they came yesterday 10/18/17 and removed unit, but no check! I called Corp again this time asking why I did not get my money as they promised she said someone dropped the ball, and that someone should have told me that since they had to get someone non-local to get it that they will mail me the check in 14-21 days! She said I see in the notes. They told you they would hand deliver you your refund so they should have called you about the change.So here I sit... No oven in use since Sept 18 and no money back to buy one for weeks yet. I have never been told, despite my requests as to what the chemical was that I was burning off in my home and exposed my family to over 10 days which we had headaches and nausea from (despite windows opened and fans going at full blast). Only that it might have come from the manufacturer or process. This company isnt the only one who has had issues on occasion with a defect in this never-ending chemical smell but the lack of regard of my safety concerns and failure to stand up to what they offered to do (poorly handled response) is simply wrong and bad business. I have not dealt with Whirlpool regarding matters ever and have very little of their products in my home so unsure if this is unique or standard with them. I wont buy their products anymore because I am less than very dissatisfied with my experience. I may have been the only unlucky person having this kind of response from this company but felt the need to share.

Whirlpool Cabrio Platinum top loader 2014 model - This washer is an over engineered piece of junk. It takes forever to wash anything and it never gets anything clean. I wish I would of just bought the repair parts for my old machine which I had for twenty-three years.

Whirlpool Duet Front Loading Washer. Purchased date was 1/09/10 and I paid $629.00. It failed in 7/1/11 and got a service call for $60.00. The result of service call: Bearing shot and crank shaft broke. Im very disappointed. Whirlpool should be liable for the malfunction of their product. Whirlpool was contacted and they were sorry that there is nothing they can do.

People should consider themselves lucky to get 2 yrs, 1yr, 6 mos out of these pieces of junk. Mine replaced an 8 year old Bradford White that was originally installed when the house was built. Funny thing, we had the exact same BW in our last house. Same problem after exactly 8 years - tank leaked. Anyway, this Whirlpool 40 gal gas was installed by a professional plumber ($200) and ran fine for 6 days before the pilot went out the 1st time. In the next 10 days it went out 9 more times until it wouldnt stay lit at all. I would light the pilot and it would be out in 5 min or less. I watched for the error code the last time - 2 flashes which indicated thermocouple low voltage. This is totally ridiculous. After research - which I should have done before I bought - it looks like a total bad design problem with associated customer service nightmares and much additional cost to the customer. AND EVERYONE WHO MAKES AND SELLS THESE THINGS KNOWS ABOUT IT. Attempting to fix this thing - even IF labor was included - looks like throwing good money after bad. When are these companies going to be held accountable for producing cheap poorly designed products and then let the consumer foot the cost of labor and/or replacement. You can say all you want about less government but this is just a small example of what you get when you have less government. Doing further research, it looks like NO manufacturer of gas water heaters can produce a reliable product now. So now, Im installing a Bradford White ELECTRIC water heater. Thats and extra $250 for the electrical service that needs to go in. AND additional for the actual install by a plumber. At least Lowes is not giving me a hard time about getting all my money back for the Whirlpool since its less than 30 days since the purchase. I guess I should consider myself lucky it malfunctioned almost immediately. Total out of pocket on the initial Whirlpool install: $560. Total out of pocket with reinstall of BW Electric: $1000. My time spent on this mess: priceless. At least we will have hot water, even though it will cost more per month in electricity to do it. Thanks Whirlpool - stay classy.

On May 25, 2008, I bought a Whirpool Model# BFG1J4040T3NOV 40 gallon natural gas hot water tank. The pilot light went out today, Sept. 26, 2011, and it will not re-light. This was bought at Lowes and was rated as a 12-year warranty on the tank and parts. This is premature failure of a product that is listed as 12 years. Due to all the other similar complaints of this Whirlpool hot water tank, I would like my money back ($455.81) plus installation or a new tank installed.

Bought a standard 18 cubic foot top mount Whirlpool when moving into my first apt. The refrigerator cost a little over $500.00, is spacious and energy efficient. No ice and water in doors and no chip boards for any controls but still working perfectly. It is now 30 years old and never even serviced. When buying appliances get basic, do the job units and nothing with chip boards. They are still sold today and the fridge I have costs less now.

I purchased a new Whirlpool stainless steel smooth top range model #WEE745H0FS and it was installed the day before Thanksgiving, 11/22/17. The oven door handle was broken on inside by installers. I called Whirlpool warranty on 11/24/17 and requested a repair. A repairman came the following week two days late. He said he needed to order a part. After calling the “Whirlpool approved” repair shop multiple times over the next two weeks, I was told the part was backordered. Finally, yesterday, 12/13/17 the repairman showed up an hour later than appt. time. He took the oven door apart again and the new part didn’t fit my oven door. He had carelessly ordered the wrong part. I was told he’d put a rush on the correct part and that it would be here 12/18/17. I will never buy another appliance from Kelley Appliance in Augusta GA nor another Whirlpool product. I have had to use duct tape on my brand NEW oven just to use the oven so it doesn’t fall apart when opening.

Im disgusted by both Sears and Whirlpool that I have paid top dollar for my Whirlpool Duet Washer model #WFW9400SW01 (along with the matching Whirlpool duet dryer and 15 floor pedestals) at a cost of over $1,000 for the machine, and hundreds of dollars for the Sears master protection service contract. And 5 weeks after first reporting my washer breakdown and lugging my familys laundry to a ‘local’ laundromat located miles away, I still have no imminent hope of seeing a repair. This is the second time the machine has broken down within 5 years. (Dont even ask me about my nightmare with LG dishwashers!) This time the wire harness is the culprit, a part which apparently has been redesigned & which has been on back order indefinitely - all Sears can tell me is it might be available sometime in October. Is it coming from overseas, I ask. No, Delaware, Ive been told. And it could be as long as into November. While they did tell me I could begin to pursue a replacement machine by the 21st day of non-use, I am so weary of the life energy this appliance nightmare is sapping from me simply to resolve this. And Sears and Whirlpool dont seem at all concerned with the massive amounts of junked appliances winding up in our collective landfill as we all tolerate this built-in obsolescence. Besides the obvious wear & tear issue on my wood floors in replacing the machine (the dryer positioned next to it on a pedestal in my cramped powder room/laundry room will also need to be reinstalled in order to get both to fit properly), what about the consummate waste of having these machines reach the end of their life expectancy after a mere 5 years? I wish Id never upgraded our appliances. In the 7 years since we did, our LG dishwasher has failed innumerable times and been replaced multiple times, until we finally replaced multiple versions with a Bosch (so far, so good); our Kenmore Elite range has also failed and needed repair; my washer has died twice. Shouldnt we expect better when we pay top dollar? And if not Consumer Reports, then why isnt the Attorney Generals Office investigating this clear fleecing of the consumer, Sears policy in which sales people aggressively hound consumers like me into purchasing expensive service contracts, making all sorts of unreliable claims and limited time only price quotes. And then when the consumer actually needs a repair, is treated like Im last in a long line of unhappy customers. Maybe if current embattled Sears CEO Edward Lampert had to face weeks of doing his own familys laundry in a laundromat while he waited for a part on backorder from Sears, he might recognize not only a lot of other people waiting on a Sears part there too. But that while on his watch, the Sears name has eroded big-time as he sacrificed quality in his relentless drive for profits.

We bought a new side-by-side refrigerator (GSF26C5EXB00 26cf) with water and ice in the door. We have had to replace the built-in water filter every two months at $30+ per filter. This is unacceptable. We just want to know what to do to fix this problem. There is only one person who uses the ice maker, and no one uses the water in the door.

I purchased a (second) Whirlpool washer (WFW87HEDW0) in October 2014. Since purchasing (and to this day), I manually dried the rubber gasket after completing my daily washes, knowing that mold growth was possible. I wash one to two loads of clothes about three to four days per week. During the first year, I did not notice any mold in this area and was confident that the manual drying and cleaning with Affresh was preventing mold growth. However, at the beginning of this year I discovered a little mold growth, which has slowly been increasing, in the inside lower lip of the rubber gasket. The image attached reflects mold in its current state. I was very surprise to see this happening since my diligent cleaning has been thorough and never ending. I even remove the soap dispenser tray to clean and air dry it outside of the washer and leave the washer door open at the end of the daily washes for extra fresh air circulation. This is my first official complaint about a Whirlpool front loader washer, even though I previously owned another (GHW9200LQ0) before this one and had mold growing on the rubber door gasket but, unfortunately, never officially complained about that old machine. Now, I dont qualify for the $500 compensation because I never officially complained three times within the first five years of owning the old washer. To my dismay, I did not immediately realize I had mold growth in the old washer. It was only until years later that a repairman told me that I had mold growth in it. In addition to telling me the price of replacing the rubber part and replacing a broken water pump plus labor would cost as much as buying a new washer. Before purchasing a new washer, I researched and read many reviews about Whirlpool and other brands before deciding on this new Whirlpool. I decided to give Whirlpool another chance and to follow their recommendations on the proper cleaning of the machine. Once again, I am disappointed and angry with Whirlpool and, now, have to figure out what to do with my current situation.

My landlord replaced our old Whirpool topload washer with a Whirlpool HE topload machine last year. Looks sleek, lots of settings BUT IT DOES NOT GET CLOTHES CLEAN - not on any setting, not if loaded as recommended or under-loaded, not if I use more or less detergent, and not if I follow all the tips for getting rid of residue. This machine so under-performs I have to spot clean my clothes AFTER I was them. And were not talking deep dirt or grime here, or things that need special treatment, Just ordinary dirt dirt, to which the machine adds gray streaks of dirty water residue. Thank God I didnt buy this turkey for myself -- I will NEVER buy one of these machines. I did two small rugs today and they came out dingier than they went in. These machines should be recalled. If I could give it less than one star, I would.

I bought a Whirlpool gold model #GB2F-1DXW507 / k27711376 when we remodeled our kitchen in October 2012. After a couple months I noticed water on my floor, then in the bottom of the freezer. I called Lowe’s. They sent out a repairman. He said it was a flaw in the design and put the redesigned part in. When they delivered the fridge they changed the door to a left hand open and it was never right. After 2 years the ice maker stopped working. I just started buying ice. Today 5 years and 5 months later they said it will cost me almost $500.00 to fix the electric board and the Ice maker. The fridge stopped working would not get cold. And the certified Whirlpool repairman said it was a very good looking fridge and he would fix it with a 90 day warranty on the genuine Whirlpool parts for almost $500.00. I said I wasnt a idiot. Why would I spend that kind of money for JUNK. After reading some reviews I think Whirlpool knows just what junk they are selling. I called and all they said was, “Thats too bad. We will take it under advisement.” I bought mine 1st then 1 year later my sister and sister-in-law bought theirs. 3 fridges with all the same leaking issues. I hope they dont end up with all the same problems.

I purchased 5 Whirlpool appliances when I remodelled my kitchen and am extremely disappointed with the quality and ability of them. The self-cleaning range (this phrase is a joke) has proven to be useless. I followed the cleaning direction according to the manufacturers direction even using the distilled water as indicated. The AquaLift self-clean did not clean the oven at all. It looks like I never turned the self-clean on. I gave up a great working GE self-cleaning oven that actually did clean itself. If I could afford to change this product for another brand I would do it in a heartbeat.

We had purchased matching Whirlpool Cabrio HE washer and gas dryer. Both appliances were worthless. Same problems as everyone else. Clothes did not come clean. Had to put it on bulky items just to clean the clothes due to lack of water. Funny how all the older machines that actually put water into the machine cleaned clothes. Went through a motherboard (computer) for both the washer and dryer at $250 each. Washer had repairman out at least 12 times over 3 years. Never again would I purchase a Whirlpool. We went to our local appliance dealer and purchased a Speed Queen. These are like the older ones. THEY WORK! They use the correct amount of water and wash your clothes in half the time. 22 minutes per load! You can open the lid while the water is running in and load your clothes. Gee, what a concept. Only company still making them in Wisconsin, United States. Go Wisconsin! They back their product with a 20 year warranty. What?? Who does that anymore? Companies who stand behind their product. We love our new Speed Queen.

My washer is nearly 7 yrs. old. It has almost been a full-time spectator sport. Good thing its in the kitchen! Twists sheets so badly - on sheets setting - that it stops and I must undo the balloon its formed and rearrange the wet, heavy 2 sheets and 2 pillow cases. Now, it cant even finish the clean washer cycle without stopping. It seems it doesnt use enough water to do the job of washing items thoroughly. And it balks at heavy loads - which is what we bought this washer to do - blankets, rugs, quilts, etc. Two people, now only one, and two small dogs. I should have at least 10 years of service from that purchase. Repairman says $300+, and he sees it as a very common code. Build them to last or give up. Im disgusted with Whirlpool now.

We bought a Whirlpool washer (Model # WTW4900BWO) and dryer (#WED4850BW) and within 2 months I was having problems with the washer AND dryer. Every time I washed a load of clothes, the clothes would have some yucky stuff hanging all over it. I called Whirlpool and was told to try setting the washer on 1 Rinse with Softener even though I never use a liquid softener. Their suggestion did solve the problem, but why doesnt a brand-new washer work the way its supposed to? A short time later, my dryer buzzer stopped working and the knob would not advance when set on the Energy Preferred setting. I called Whirlpool again and was told they did not have a service technician in the area where I lived and that it was not likely that one technician would come on the same day to service both machines. I asked why they would sell their products in an area where they were not willing to service them and they said that is the choice of the store that sold it to me. Then they told me there was a service technician available about 40 miles away and they would fax the order to them so they could contact me. The technician who came did look at both machines and was able to determine that the control panel needed replacing on the dryer, but was not able to do anything about the Rinse Option problem on the washer. He suggested that I continue to follow the recommendation of Whirlpool as long as it works. I can do that, but Im not happy that a new machine does not work the way its supposed to. He also recommended NOT using liquid laundry detergent or fabric softener in my washer because it contains animal fat and can build up and cause problems. Nowhere in the manual did it say that. He took the washer apart and showed me how it was already building up under the washer basket. I told the technician that my laundry has had an unpleasant odor to it when it comes out of the washer and even after it is dry. He said that might be because of the small amount of water that is used in the energy saving washer. If these problems cannot be resolved, I consider this washer to be a lemon and hope it will be replaced with a new one. If I had to do it all over again, I would buy a traditional washer. I liked the idea of conserving water, but not if my familys clothes stinks.

Manufacturer refuses to acknowledge quality issues. This is not exclusive for the washer or dryer, IT IS BOTH! P.S. I owned & operated a Whirlpool Cabrio washer & dryer for 6+ years before up-sizing & loved them! I was grossly misled by the retailer to believe the new Cabrio washer & dryer were the same as the previous model of Cabrio. They are not. Their performance is subpar. Not what I would expect from top of the line. Washer does not spin out as dry as the previous model. It will not show error codes on display so I can deal with the issue at hand-it just shuts down. Dryer sensors do not work properly. It will not dry, or overdries to the point of shrinking clothing beyond use.This $2800 purchase is continuing to cost me money. I have never been more upset with a purchase than this. I have to babysit these machines. There is a bolt in the back wall of the dryer drum. Hence my destroyed brand new hand crocheted afghan. Oh and did I tell you that their licensed repair man told me that I should not be laundering bedding in my machines at home? Apparently there are no home use machines on the market that are able to wash bedding. Sheets. Pillowcases. All of it needs to go to a commercial laundromat. Ha! Makes a person question who we let in our home. If you would like a positive - its huge. But wont spin out a small load effectively.I have recommended and led to sale of dozens of the previous Cabrio model. I will no longer be standing behind this model or company after the poor customer service. Their answers are scripted. Its like speaking to a robot. No one is accountable anymore. I could understand if I did not know how HE machines worked or even the Cabrio model, but I loved my previous HE CABRIO FOR 6+ years!! Excuse me while I go vomit.

We bought this product and had only had it for a couple of weeks when I spilled soup on the open microwave door. My mistake, but I would think that might happen to other people once in a while. The soup leaked around the window gasket of the microwave and streaked the interior of the door. It also ran down into the door of the oven and streaked the interior of that door. No way to clean this up that I know of without taking the door apart. I think these gaskets should not allow liquid they leak into the inside of these doors. Whirlpool says its my problem. They call it a use and care issue. I think its a design issue.

Purchased this washer new 2015 for use in our cabin. Now 4 years later with very little use the motor has seized. Washer is useless. What happened to 20 years of almost daily use and still runs great. This washer is a very poor quality washer and has now failed. Please save your money and buy a different brand.

I purchased a Whirlpool refrigerator on 12-26-14 for approximately $2000.00. I was happy as a clam. On May 22, 2015 it died. No freezer or refrigerator. I called Whirlpool because I had a warranty, or so I thought. The Whirlpool representative was less than helpful, couldnt send a repair man until May 27th. When I told her that that date was unacceptable her response was well I could buy a new refrigerator. To say I was upset is an understatement. Everything in the freezer thawed of course and I cooked for 12 hours trying to save something and gave away all I could and filled the garbage can with the rest. I lost over a thousand dollars in food. Apparently my call to Whirlpool generated a survey sent to me and I filled it out with malice. Whirlpool called me regarding the survey and said they were sorry about the refrigerator but the appliance repair person would be there on the 26th, and oh by the way will you do another survey about their response to my concerns? I was not very lady like when I told them no. So here we are on the 26th and Ive gotten a robo call saying the appliance repair man would be here between 2 and 5pm on the 26th. That repair man showed up @ 4:45pm. He never looked at the refrigerator. I told him exactly what had happened and what noises the refrigerator was making. He promptly picked up his laptop and said I will turn the report in and their office would call me tomorrow to schedule a repair man to come and fix it. Needless to say I was livid and told him that I had been led to believe that the refrigerator would be fixed by him that day. He promptly left right after he gave me his business card. So here we are on the 28th and no one from that company or Whirlpool has contacted me about when repairs will be made. I have never been this upset or angry in my life. I have a worthless piece of junk sitting in my kitchen. Ive lost thousands of dollars. I had saved that money to buy a new refrigerator and Im not a rich person. In fact, I am a retired nurse living on social security and all I want is a working refrigerator that Ive already paid for. Apparently Whirlpool could care less. Im at my wits end as to what to do next. Of course I will call the appliance repair company tomorrow to see if they are going to fix it. I hold out no hope that it will be repaired. And yes, Im tired of buying ice.

I had a Whirlpool dishwasher for year and it worked great, but the baskets were rusting. I decided Feb 2014 to purchase another Whirlpool dishwasher. It did not clear as well as my old dishwasher. The seller of the dishwasher stated it was our water or detergent. The water and detergent were the same. The only difference was the dishwasher. Day prior to changing the dishwasher, the dishes were clear and the day I changed the dishwasher, the dishes were not clean. November 2016, the main board has gone out. The part costs $148, plus the service call. I called Whirlpool. They stated they would sell me the part or would discount a new dishwasher. I think they should discount the part!!! Whirlpool makes most brands of dishwashers, so you cant change companies. Their quality is all you can get.

On its 1st year, the water pump went out. It cost $200.00 to replace it. On its 2nd year, the circuit board went out, and it took $300.00+ to replace it. On its 5th year, the bearings went out and cost $250.00 to replace it. I bought this for $900.00, and I already have paid $750.00 plus the price of purchase which makes this washer $1,600.00. Whirlpool should compensate all of us who have worked hard and have purchased this product! I will never purchase from Whirlpool again. I can’t afford them. I should get a refund from Whirlpool. Don’t they care? Email me for these problems at **. I am so dissatisfied with this product.

It is my belief that through my experience that most Gas Range manufacturers mainly Whirlpool corporation purposely designs the stove igniter part to fail in 5-10 years. They do this in hope the consumer will purchase a new stove. The igniter in my stove has failed 6 times since I purchased it in 2005. I have had to replace it at my expense each time. The last time it failed, I asked Whirlpool if they would do a good faith gesture and replace it. They very rudely refused. I will never purchase another Whirlpool appliance again and encourage others to follow me. If they give me this much grief over a simple good faith gesture, I can only imagine the difficulties in getting them to honor a warranty claim!

I purchased a Whirlpool Microwave GMH6185XVQ1 on 7/2010 for kitchen remodel. It needed a magnetron repair just after one year warranty ran out. I called Whirlpool and they agreed to repair. Whirlpool sent me an offer for an extended contract. I purchased it. Since microwave was out of warranty at time of contract purchase, I was told there would be a 60-day waiting period. Microwave broke again on 3/2012. I waited until extended contract was in effect. I was told since microwave broke before contract was valid, I would have to pay out of pocket to repair, then contract would be valid after that. It appears (per internet research) these microwaves have bad magnetrons that need frequent repair. I wrote to BBB to complain.

I bought all my kitchen appliances in Home Depot 4 months ago (April 2014). The wall oven, Whirlpool, never worked. Flamingo Appliances is the name of the company that does services for Whirlpool in my city. They keep changing parts and today is the 3rd visit that the technician will be in my house trying to solve the problem. Customer service in Michigan is DISGUSTING! I probably have to buy another oven because they say they wont replace it if they think its fixable. 3 MONTHS! I will never buy Whirlpool again. I hate them.

I bought a Whirpool side by side model GSF26C5EXW00 on 4/24 from Lowes in Buford, It was delivered the next day.We followed all the start up directions. You know what a mildewy moldy towel smells like...Well that is what the water and ice smells and taste like coming out of the dispenser. I have had the technician to my house 6 times. the tap water taste good, the water coming out of the line leading to the refrigerator is good. Gee is must be something in the refrigerator! How many times do they have to come out before they actually do something about it? Like replace it or give me my money back.

My 15 year old front loader quit working and was going to cost more to repair than we thought was worth it. So, we went shopping at Home Depot and based on discussions with salespeople ended up with the Whirlpool cabrio toploader. What a mistake. I am so disgusted with this washer I dont even know where to start. If there was any way we could return it we would do so. The clothes come out wrinkled, twisted, absolutely covered in pet hair and detergent and fabric softener residue. Yes, Im using HE detergent, in the correct amounts. Yes, Ive read the manual front to back. Yes, Ive tried all the troubleshooting suggestions. No, they dont make a damn bit of difference.I would give anything to have my old front loader back. It was a great little machine that did a wonderful job of cleaning our laundry. Pet hair was washed off, I could lay things out to dry and they werent all wrinkly and did not require ironing. Just about everything that comes out of this cabrio machine that I lay to dry needs to be ironed before it can be worn. It is just a horrible, horrible machine and Whirlpool should be ashamed of themselves for foisting this off on unsuspecting consumers.

My wife and I purchased the Whirlpool calypso washer and dryers and have been regretting ever purchasing a Whirlpool product. Not more than a year and a half after spending thousands of dollars on their products the troubles started. I called the company and they sent someone out to look at it for repair. He vacuumed out the lines and kept restarting it over and over and eventually it started working again and they charged a hundred dollars and something and said there most likely be more problems since they have many calls on this issue. Sure enough it started again and just kept retrying it over and over to get it to work again as well as vacuumed the lines again like he did. Now its at the point it will not work no matter what. It just keeps flashing LD and shuts down. So I did a online search for other consumers having the same problem and was shocked by the amount of the same problem with others (search this model flashing LD and you will see for yourself). When I contacted Whirlpool they played dumb and lied right thru their teeth saying they have no issues with this model and refused to do anything. I have since learned there has been court cases where the courts ruled against them saying that it was defective and had to notify consumers which they never did. Even when the repairman came out nothing was said. I have since learned that all they did was changed the name to a different model which is having the same problem (no kidding!!) and continued to rip the public off in the name of CORPORATE Greed!!!!! I advise everybody never to purchase a Whirlpool product ever again and maybe we can bankrupt them and put them out of business where they belong. All the customer service agents deserve to be unemployed and suffering after long waits on the phone and then lying straight face to the consumers. Pure evil!!!! We all have to stick together and bring these criminals down. How can they say we have no issues when a simple search of Whirlpool Calypso problems with draining and flashing LD and shutting down. There are thousands of people complaining and no action is done. Shame on these people and their souls are lost forever. Never buy a Whirlpool product and tell everybody you know to stay away! They should have their ** and/or ** cut off and have to suffer the same way the struggling consumers are after scrounging up thousands of dollars for a 200-pound metal paper weight that aint worth a damn!!!!

My range was made after this date and needs this Service Bulletin part. Whirlpool refuses to ship at no cost. I have spent money on this already to discover they knew the issue in April 2004 yet sold the range in October 2005. Rena in service stated she is the highest authority at Whirlpool anyone can talk to!

I purchased a Whirlpool water heater with the Flame Lock Safety System on 6/4/12. When installing the water heater, the cold water pipe would not screw into the top of the water heater. I exchanged this water heater for a new water heater of the same make and model. I brought this water heater home and had it installed and noticed that the flame on the burner was orange and too high. I called the 877-817-6750 number for warranty and was told by the customer service rep that it was either the gas regulator or the orifice inside the water heater. I was told to contact a plumber to take care of this issue and it was not a warranty claim and not their problem. I then went to the Lowes store where I purchased the unit and spoke to a manager. The manager called the same number I called and was told the same thing, that I was responsible for the repairs to the unit. How can this not be covered? Both pieces are internal to the unit and were never touched during installation. I now have to remove and return this unit and install a new water heater that will not be a Whirlpool at my own expense. Do not buy Whirlpool.

Had them come out numerous times and last guy changed out entire motherboard to no avail. Freezer side freezes and then thaws. Now it is just a two sided refrigerator. Before Thanksgiving I was promised new refrigerator and none arrive after phone calls. No refrigerator for thanksgiving. None for Christmas. Finally today at 7:00 this evening January 17 2020 it arrives. I am suppose to be in bed. I have two terminal illnesses. I moved out boxes of stuff out of refrigerator. Installer came in and said I had to move stuff on the porch that they are not allowed to. I get all done, finally sit down and he comes in and says there’s a big ding in bottom of refrigerator. No idea when another refrigerator would come. Who is going to put all my furniture back? Who is going to put my food back in my refrigerator. I bought the entire Whirlpool package Made In America. I should have went cheaper and bought from China. Now there’s trouble with dishwasher and they have been out once already for that. I could worry about taking care of my health if I didn’t spend all my time dealing with whirlpool. Maybe they can bury me in the refrigerator and my daughter won’t have to buy a coffin. I make 1000 a month on disability and get 16 dollars in food stamps. I have thrown 1000s of dollars away after motherboard was fixed. I went and my friend helped and bought new groceries. One day took out a frozen burrito and as I was putting it in microwave I noticed it had mold all over it. Another food dump. Whirlpool pool answering phone says whirlpool cares. Well they don’t care about me.

We have a 2 1/2 yr. old Whirlpool gas stove. We have had the mechanic here several times as it would not ignite. We also have had the control panel repaired twice as it melted. It is melted again but they will do nothing. I tried to clean the oven with their AquaLift technology and had to re-do it four times and still have residue which appears to be permanent. We are very frustrated with it. We have used Whirlpool appliances for over 40 yrs. but will not buy another. Model#WFG710HOASO, Serial#R21712236.

In July 2012 I purchased refrig, ed2khaxvb (model #). By Oct. 2014, after numerous service calls to unplug ice blocking chute, an ENTIRE door was factory ordered and DELIVERED. Feb 2015, A&E service installed new door. Later that day, I opened the freezer door which had insufficient suction and ice is again sliding down the chute to the floor. The stress this has caused me (87 yrs old). Case #, phone and ref..nos. could fill a book. PLEEEZE HELP. What can I do???? Ty.

I have had my refrigerator for eight years. Only had one prior repair which cost me $85. I have had a wonderful experience with this particular product. I am pleased with the liability and hope to replace with an equal or better appliance.

I bought three top of the line 40-gallon Whirlpool electric water heaters from Lowes three years ago. One of the three heaters has already developed a leak. I contacted Whirlpool only to find out that they wont do anything to diagnose the problem. I have to pay labor for someone to come out, diagnose the problem and then pay for the labor to either correct the problem or replace the water heater. By the time I pay the labor costs, I could almost buy a brand new unit.

2010 upright Whirlpool freezer - Door is totally bubbled in rust. Warranty Plan not covered for this. Whirlpool Corp Serv. Dept said they are sorry but it is not a functional problem. Cost of repairs on 3-yr-old freezer that cost $600.00 would be $732.62. This freezer was rated CR Best Buy in Sept 2009 which was why I purchased it. I paid $81.00 for repair tech from Whirlpool today who could do nothing either. Whirlpool knows that this has been a problem as consumers have complained about this rust in Google, some saying they will never buy a Whirlpool product again. Same here!

They have sent three specialists to look and assess the Whirlpool washer and dryer that I have. Both stated that the washer does not function correctly; the last repair man stated that he had seen many like this and they have a history of unreliability. I would like my money back, not a repair, as they do not even use just cold, but a mixture of both hot and cold. I had bought them specifically because I thought they only used cold, which was stated by Whirlpool. This is wrong advertising. I would like my money back. I still have the receipt and I am seriously unhappy with the washer and dryer, period.Since I cannot use the machine, which I had bought for $1600.00, the washer and dryer is now sitting in my basement. While whirlpool is saying that they wont take back the washer and dryer even thought it has a warranty. I had paid it in cash and I do not see why I should be forced to keep a broken washer and dryer set. I will contact my lawyer to consult this issue with Whirlpool.