GX5FHTXVQ03 - Our whirlpool refrigerator/freezer has been leaking from the freezer for a couple of years (purchased in 2011). An ice sheet builds up in the freezer unit, then leaks out. We have gone through countless attempts to defrost and correct, disconnecting the ice maker, and a replacement part that accomplished nothing. I see online numerous people have experienced this same problem. It appears to be a design defect. Made another call to Whirlpool today. They are willing to schedule a service call for us... at our expense. Gee, thanks! Hey, but they are sorry about our warped oak hardwood floor. That sure makes me feel better. WE WILL NEVER BUY WHIRLPOOL AGAIN!

I bought my house in 2009, and the previous owner bought this refrigerator in 2005. By 2012 The light and temperature read out went out. A circuit board had to be replaced. I have a home service company that I pay for yearly which takes care of the appliances. As usual, the fine print on the back of the contract said circuit boards were not covered. When I went online to purchase the part, the cheapest I could find it was $180. My service company said they would not cover it because they break down so frequently, with Whirlpool as the biggest offender. They gave me a discount and charged me $125 for the replacement. Whirlpool is making a fortune on these defective parts, which last long enough during the warranty period, and then you are on your own.In 2015, after the refrigerator was 10 years old, the compressor died. Hundreds of dollars of food spoiled. My service company said I was covered for the replacement, but I would have to wait 5-7 days for the part to come in. I was so furious that a refrigerator of this age would break down on me. The repairman told me he has seen these Whirlpools break down after 5 years. He said they are junk. When I was young, we moved into a new 20 story building in 1963. All the apartments had the same refrigerator made by Frigidaire. I lived there for 26 years. When I moved out in 1989, that refrigerator was still there working perfectly. It never needed a repair. I never heard anyone complain about theirs either. How is it that in 1963 a company could build a workhorse of a refrigerator, but in 2005, Whirlpool, a company in business since about 1911 makes this junk? I will never buy a Whirlpool product, and will tell the world not to do so as well.

So, I have a house full of relatives from out of town staying over and as luck would have it, my Whirlpool water heater (model # BFG1F4033T3NOV) which I had installed 15 months ago, decided to stop working. The pilot light went out and would not stay lit no matter how long I held the red restart button. I called Whirlpool customer service and was informed straight away that their computer system was down and they wouldnt be able to order parts if I needed them (great start right?). I explained to the woman on the phone what my issue was and also told her that after searching online, Ive found that this is a common failure with these hot water heaters that Lowes sells where the thermal couple is defective and needs to be replaced. She began to inform me that before any parts was ordered (which she couldnt do because the computers were down), I would have to clean the vent openings on the bottom of the HW heater. No big deal. Then, Id have to have my gas line pressure verified by my gas company (what?). If both were found to be fine, Id have to confirm that my flue is at least three feet above my roof line before they would send me parts to repair my unit. This is about where I lost my mind.I run the RMA/Customer service department in my company and if anyone has issues with our products, we ship first and ask questions later. How can a company with known defective products give their customers the runaround and basically tell them that they are screwed until they can take off time from work for a gas co. to come to their home and will also have to have flue replaced before theyll warranty their product?! Whirlpool should be ashamed of themselves and Lowes should distance themselves from such a crappy company with substandard products and shoddy warranty practices. Ill never buy another Whirlpool product as long as I live and will warn anyone away from this company.

We purchased a number of Whirlpool appliances (dishwasher, double door refrigerator, Duet stackable washer and dryer). After 14 months, the ice maker broke. $200 later, it was repaired with an upgraded kit.Last week, the washer error coded and the door locked so we could not get out the wet clothes. Called customer (no) service and they advised that we needed to call a service tech because he has a special tool to unlock the door. I stopped by our local appliance store and the counter person told me how to open the door. Had the tech come out for $70 and it could be the lock mechanism or the control panel. It turns out to be the control panel, which costs $250 + labor and would total to around $500, give or take a little. We are in our 60s, my wife does not take in laundry and the ice dispenser was seldom used because I can sneeze ice faster than this can dispense it so I open the freezer door to get my ice.The tech and the store clerk said that these were common problems with these machines. This was a major expense when purchased. So far, the dish washer has not had any problems, but tonight might be the night. The reason we bought Whirlpool is because of the Maytag connection, now that is in the same toilet.

Ever since I purchased your washing machine, it has sounded like a diesel truck or cement mixer. You cant hear anything over the noise anywhere in the house.Have had two repairmen out to look at it and they say, Thats normal. I have a friend who has the same machine and it doesnt make noise like this one. I will never buy another Whirlpool product again and hope this blows up before the warranty expires. Also the tub is falling apart. What a piece of ** this machine is. You should be ashamed to put trash like that on the market.

Cabrio Washer - Absolutely the worst thing I have ever bought... everyone told me to stay away from this brand. Bought in 2011... large tub... nothing but problems. My last washer was great... full tub with water, could soak or pre-wash. This one does nothing except create some kind of lint all over my clothes no matter what setting... I dont care about water usage (mine is free) but I do care it takes 50 mins to do a load where my other was exactly 20 mins (and it lasted me over 30 yrs!). This really sucks. I have seen other complaints but never a recall!!! NEVER EVER AGAIN!

I purchased a new Whirlpool washer and dryer (model number WED9250WR0 #WFW9250WR00). The washer broke after about 2 months. They took my washer and gave me some off brand one, because I purchased a 5 year extended warranty. They kept my washer for over 3 months, saying that the manufacturer takes that long to get the parts in. Its ridiculous! The tub, seal, and some other parts had to be replaced. It was shredding my clothing and my bedding. The first time they fixed it, a couple days later, it started making a horrible noise. The repairman came out, and a part had fallen off inside, so he put it back on. It kept happening, so I called them back, and he taped the part on!About 2 months later, the seal started shredding, and so did my clothing. I called again, and they had to replace the seal again. It still sounds off balance, and they said that was normal, because of the give in the floor. The day they fixed the seal, I washed a childs sleeping bag, and it shredded it too! I called again, and they refused to replace it, and they want to come and look at it again. My dryer lint trap seal also keeps coming apart, and I have gone through 3 of those in less than 8 months. They said they are just made poorly, so it will keep happening. I just want my money back, and buy a different washer and dryer somewhere else. I had an old pair that I bought, used, and they lasted me 5 years with less problems than these that I paid two grand for.

After purchasing 3 whirlpool items in the last 4 years and 2 of them breaking down a dryer last year, and my water heater today. I no longer have faith in your products. I am disabled and was a whirlpool customer, but after my recent experience with your failing products, I will not be purchasing any more! Its great your willing to send the parts for the water heater but, it costs $65 to have them installed. I bought from you because you had a quality item and obviously that is no longer true. Contact me if you still want me as a customer.

I purchased a 12 year warranty, high end Whirlpool WATER HEATER (OR SO I THOUGHT AT THE TIME) through Lowes in 2014. Model ND50T122-403. Six years and multiple service calls later it is broken again, this time for the final time. I am ripping this garbage out. So livid with this company that could give a rip about their customers. Three years in to my 12 year warranty it started giving me problems. Horrible HORRIBLE customer service. They will insult your intelligence. Whirlpool will not honor the warranty or stand behind their product. They just take your money and basically give a shrug of the shoulders or worse blame you for THEIR TERRIBLE product failing. It may be unscrupulous and unethical but I guess saves them a pile of money which is what they seem to only be out.The Service Tech that came for the 4th time to repair it says they see this all the time in Whirlpool water heaters. Its a Design Flaw they say. I dont know about all that. I just know when I have been swindled. The electronics are garbage. The pilot light when it goes out is not easily reset as others have mentioned on this site. Will stay lit for while and then shuts down. Whirlpool says, despite reams of evidence to the contrary it must be a safety issue in the install, which they have absolutely zero evidence of therefore, they are not honoring the warranty. They are Blaming the installers, according to our service techs who tried to order the part thats supposed to be under warranty.The original installers, by the way were from Lowes, the outfit that sold me this hot mess. Another Class action lawsuit seems ripe. Or perhaps the consumer protection division from each states Attorneys General would be interested in protecting their citizens from practices like this. Lowes is complicit in allowing it, failing to protect their customers and not calling Whirlpool out for it. I cant think of a more deserving target of consumer protection than Whirlpool. A truly horrible, expensive experience. See the Whirlpool logo and RUN - - DO NOT WALK -- THE OTHER WAY!

I purchased a new French door refrigerator in May of 2016. Professionally installed. Last May 2017 icemaker stopped working and was replaced. June 2018 icemaker stopped working. This part of the refrigerator is poor quality and because of that I will never purchase another Whirlpool appliance. They use to be good quality and dependable. Not anymore.

I am so bummed that this fridge died. It was perfect in size and function and appearance. I didnt use the ice maker. Within the first year, the temps were erratic, freezing in the fridge area at the rec. setting and too warm when I lowered it. Finally the compressor gave in at 19 months. Of course, out of warranty. HOWEVER, my credit card, VISA, added a year of warranty and is paying the full amt for replacement. Now I have no idea what to get. Every brand, American or Japanese is not made to last. I regret getting rid of my old dependable avocado fridge, thats how hard it is to feel confident to make a good next purchase. Formerly reliable names are only that, OLD NAMES WITH SHINY LOOKS AND JUNK INSIDE.

We bought a gas Whirlpool Stove from Lowes. We noticed it was not heating like our last stove and thought maybe because it was new. No the stove does not heat properly at all. I cooked a pork loin for 40 minutes at 350 and it was still raw in the middle. I have had to cook everything on 375 which makes the door handles and knobs very hot. I called Lowes and they patched me into Whirlpool after a 45 minute wait. The rep from Whirlpool said, you can look at the manual and figure out how to calibrate it. No I cant. I have a warranty that is what it is suppose to cover. Then I was on hold for another 20 minutes. Really no one should tell you to read a manual to fix a gas stove. I will not buy another Whirlpool item. Poor customer service and that make you feel you are bothering them.

The front of our Whirlpool washing machine started to rust in one place at the bottom within six years. Now it has broken out in three of four places on the front. We are very dissatisfied with machine and will never buy one again.

My 3 year old Whirlpool refrigerator costing $1285.86, needs a new motor and fan. Of course it died right after a trip to the grocery store. On a week temperatures were well into the 90 degree range. Needless to say my groceries had to be thrown out at a cost of an additional $250. How convenient that the refrigerator died 2 months after the 3 year protection plan ran out. I just spent $182.94 to have a repair person come and check out the refrigerator. I will need to spend another $170.00-$200.00 for the motor and fan once the parts come in, which can take up to another 10 days. Had to go out and buy a backup refrigerator that cost $562.38. Also had an issue with this refrigerator after a year and half with ice building up in the bottom of the freezer. Luckily we had the protection plan at that time, otherwise that would have cost us $157.58. The refrigerator is stainless steel and I have a terrible time keeping the rust off the front of it. At this point l guess all I can do is warn everyone I know to never buy a Whirlpool appliance if this is an indication of how they manufacture their products. So very disgusted with this refrigerator! Sad my old Frigidaire was close to 30 years old when the freezer just wasnt freezing well anymore. Thats why my new backup refrigerator is a Frigidaire and not a Whirlpool.

I purchased a Whirlpool water heater about 9 months ago. The thermocouple went out and was replaced, but about three to four months went out again. Very disgusting.

My two year old Whirlpool refrigerator died. The compressor went bad. $859 to replace it. I only paid $999 for the fridge. This was crazy. Two years old. Heard it was not uncommon and the technician said most refrigerators warranty the compressor for up to 5 years but not Whirlpool. Had to go buy a new refrigerator.

Just bought 4 new whirlpool washers and dryers for my new four plex I am building for clients. Two of them leaked violently along the wall and downstairs. Did I see they were BRAND NEW. Total garbage. Now I have to pay for servicemen to come and fix it. NICE AND THANK YOU for your poor quality commitment. Now my clients are pissed off because they cant move in because whirlpool makes garbage material. So the extra cost it has cost me is totally unthinkable. Whirlpool, ask me if will buy from you again. Thanks for ruining everything due to your inconsiderate quality levels.

I bought a 40 gal. Whirlpool water heater from Lowes. It was just outside the 6-year warranty when the pilot light went out and wont relight. I called Whirlpool. They are about as worthless as box of rocks. They refuse to replace the thermocoupling free of charge or at least no shipping charge, when they know in fact there is a problem. It was because no class action lawsuit was filed. Its too bad for the customers. I wished they would have just said: “lady, please take your business somewhere else.” It would have made things easier. Or, better yet, they should just put a sign on their water heaters in the store stating: “If you have problems with our product, sorry about your luck. ** you and have a nice day.”

I purchased Whirlpool Cabrio on 04/06/2017 at Best Buy in Lake Worth. The washer stopped working last month. I went to Best Buy to complain. I was told to contact Whirlpool which l did. Was on the phone for over 2 hours with representatives. Finally l was told a service person will come take a look and tell me whats wrong with it. The service person came after one week out. Told me he has to order parts and it will take a week for the parts to come in. That his company may send some else to come and fit the washer. Meanwhile l took off the day from work.Now today 08/08/2017 the service company that Whirlpool contract with sent another service person with the parts only for him not to be able to repair the washer. He has to order more parts and it will take another week or so. I was so upset called Whirlpool, spoke with two different representatives. All they could say is sorry for the inconvenience that l have to wait until the service person comes out again with the parts. And if he cant fit thats when they will be able tell me if it will be replace. Bottom line is that l will never ever buy Whirlpool products again.

Bought a Whirlpool french door fridge in July of 2019, The icemaker began pouring water out of it and the temperature of the fridge would not go below 50 degrees. Contacted Whirlpool and the technician says it will be over $800 in parts plus service to repair. Now I must go 24 days without a fridge in the middle of summer until they can get the parts. How does a 10 month old fridge need all of the parts replaced except the condenser in that short of time? Whirlpool should be held accountable for manufacturing the defective fridge and leaving their customers stranded.

Update on a report filed last 4/19/2012 regarding a Whirlpool side-by-side refrigerator. I originally described the issue as a fire in the relay/compressor which destroyed the compressor and relay. I eventually called Whirlpool and they agreed to send out a technician to perform a repair free of charge. The Whirlpool authorized repair person replaced the compressor and relay, recharged the system and all is working as it should be. Whirlpool covered the repair even though the refrigerator was manufactured in 2003 and I purchased it in 2004.

I purchased this machine in April and already, the right leg is rusted and the under seam of machine is rusted. I have throw rug under it and where the leg is, there is rust on the rug. I called service from Whirlpool and 2 servicemen came out. The first one told me I was loading it wrong and the water was splashing over the inside tub to rust the leg and I asked, So why is the seam under the machine rusted? No answer. The second one came out and told me he could not find anything wrong with the machine and doesnt know why it is rusting, but he never gave me a paper to sign off on. He also said that maybe it was rusted when it was delivered. Not!!! Then I call P.C. Richard in Watchung, NJ where I bought the machine at and told them about the problem. They sent a serviceman out and he said that the bleach condensation is causing the rust, its known fact that this machine has this problem. He said that the water does not run through the dispenser but there is a model that does. I want a credit on this machine and get the upgraded one. It states on the machine that I can use bleach but it doesnt say it will cause rusting. I want you to tell me how a 9-month-old machine is rusted on one leg and the seam underneath is also rusted!!!! I had a machine for 10 years and it wasnt rusted. I am very unhappy with this product and with the customer service of Whirlpool. This is my first Whirlpool washer and I would not recommend this washer to anyone. I paid $600.00 for this washer and it should not be rusting.

My washing machine is just over a year old and it has ruined so many clothes... They come out with brown stains on them... Almost like a oily stain. Not sure where its coming from but its either Im gonna have to buy a different machine or keep buying clothes. My husbands t-shirts look terrible... If any suggestions to what it can be please respond back to me. Thanks. Model# wtw4815ewo. Serial# c51433710.

We bought all new Whirlpool Gold appliances for new house. Fridge stopped cooling within 8 months, placed warranty call, couldnt get to us for a couple weeks (this is in July). Was told everyone was having problems...so sent us a brand new fridge...happy!! Little over a year later started having problems with this one and was told no warranty, didnt transfer to new fridge and no one offered to sell us a new one at the time, so repairs were out of our pocket. Had new condenser installed, still no ice, had circuit board installed, got ice but refrigerator section isnt cooling after almost $700 out of pocket...dont waste your money on a Whirlpool. So disappointed.

Purchased 29 cu ft French door Bottom Mount Refrigerator 9/5/2013. The ice machine started leaking continual water by August 2015 and by October 2015 the freezer quit working. Have had it repaired once and the second time the repairman said we need a new evaporator and condenser. Called Whirlpool and they said since it is out of warranty we are on our own. According to both repairman this is a common problem with this model (WRF989SDAW00). I understand that appliances break and they need repaired; however, you would think a refrigerator that cost over $3000 would last longer than 2 years. Do not purchase a Whirlpool French Door Refrigerator; even if you purchase an extended warranty, you will still have spoiled food and leaking water to tend with. We have had nothing but problems with ours.

I bought a new Whirlpool gas hot water 40 gal tank from Lowes. I Installed it, but the pilot light would not light. So Cal Gas Co came out and said they did not like the new design, but that was how they were now making them. Gas is shot out from a pipe into the tank, however its fairly open. The pilot ignitor is similar to the one on barbarques that often do not last. You cannot get to it to light it manually. Several calls were made to Whirlpool and they sent a repair man out to fix it. You can imagine buying a new hot water heater and having it work part time. The repair man explained that the unit needed a new thermopile, but he could not put one on until whirlpool authorized it, which they would not. After a rather heated conversation with whirlpool they agreed to FedEx a part overnight. Of course the repairman could not wait for me to call and had to come back again. The pilot light still does not stay lit, and Whirlpool now wants to talk about how the tank is vented. This has nothing to do with the pilot light, nor did putting in a new 1/2 gas line and valve as per Whirlpools request. Whirlpool has a problem and they refuse to acknowledge it. However, it is Lowes that chose to buy from whirlpool and they do little if anything to stand behind their product and gain consumer confidence. My suggestion would be dont buy whirlpool, and shop at Home Depot.

I had started the dishwasher and had gone to bed last night. I came downstairs ten minutes later to get a bottle of water. There was smoke throughout my downstairs levels. Our Whirlpool Gold Dishwashers control had dark, noxious smoke emitting from it. I tried to turn it off but it was too hot to touch. I went to the breaker box and shut it off there, turned on fans, and went back to bed. This morning, it turned the electricity back on. It started smoking again. I tried to cancel the cycle but it wouldnt cancel. I opened the door to stop the cycle and it continued spraying water and still wouldnt shut down. I had to shut it off at the breaker again. Next problem is my refrigerator, washer and dryer are all on the same breaker. UGH! This is the second Whirlpool I have had. The first one had a rusted tub that leaked into our basement. The repair guy said he had never seen that before...sure...why would you put something in a dishwasher that would rust out on you? Whirlpool, NEVER AGAIN. I WILL PASS THIS INFO ON TO EACH AND EVERY PERSON I EVER KNOW. COUNT ON IT.

I bought it a year ago and the warranty is not even up and only in about a month the freezer door handle keeps falling off then the stainless steel which probably is fake is rusting too. They replace the handle and the door and the handle still keeps falling off and the doors are rusting again. My GE stainless steel dishwasher and stove are five years old and there is no rust on them. Whirlpool says it is cosmetic and that its not covered under the year warranty. I will never buy Whirlpool again. Awful customer service!

The dishwasher is quiet and seems to clean most all of the dishes even when there is dried on food remnants. Multiple cycles that allow for light, medium and heavy cleaning. Also the ability for air dry and minimum use of water. The size is appropriate for normal amount of dishes, pots, pans, etc. Stainless steel front with most of the controls hidden. I have always had good luck with Whirlpool products, with this dishwasher continuing with being a quality product for the amount of money spent.

Manufacturer refuses to acknowledge quality issues. This is not exclusive for the washer or dryer, IT IS BOTH! P.S. I owned & operated a Whirlpool Cabrio washer & dryer for 6+ years before up-sizing & loved them! I was grossly misled by the retailer to believe the new Cabrio washer & dryer were the same as the previous model of Cabrio. They are not. Their performance is subpar. Not what I would expect from top of the line. Washer does not spin out as dry as the previous model. It will not show error codes on display so I can deal with the issue at hand-it just shuts down. Dryer sensors do not work properly. It will not dry, or overdries to the point of shrinking clothing beyond use.This $2800 purchase is continuing to cost me money. I have never been more upset with a purchase than this. I have to babysit these machines. There is a bolt in the back wall of the dryer drum. Hence my destroyed brand new hand crocheted afghan. Oh and did I tell you that their licensed repair man told me that I should not be laundering bedding in my machines at home? Apparently there are no home use machines on the market that are able to wash bedding. Sheets. Pillowcases. All of it needs to go to a commercial laundromat. Ha! Makes a person question who we let in our home. If you would like a positive - its huge. But wont spin out a small load effectively.I have recommended and led to sale of dozens of the previous Cabrio model. I will no longer be standing behind this model or company after the poor customer service. Their answers are scripted. Its like speaking to a robot. No one is accountable anymore. I could understand if I did not know how HE machines worked or even the Cabrio model, but I loved my previous HE CABRIO FOR 6+ years!! Excuse me while I go vomit.

I bought Whirlpool gas water heater on July 2009. It keeps going out. It is not working. I found out you cant even get parts for fixing it. The dealers told me its junk. I was told to buy a new one. Then, I found out its been in class action lawsuit. How did I get to buy it after it was recalled? I dont know what to do.

I bought this Whirlpool Cabrio from Lowes June 2016. It doesnt wash the clothes at all, always detergent marks or clothes just not clean. Now it is making some loud noise during washing cycles (sounds like motor is dying) and I now I have to wait for someone to come out and fix it during a 8-5 time span, so I have to take off work. I will never buy whirlpool again. So very unsatisfied!

Purchased a Whirlpool dishwasher less than 2 years ago, began noticing a mildew buildup inside. Cleaned it, and bought dishwasher cleaner products, but the problem continued. Realized the dishwasher heater was not working. The dishwasher was staying wet, therefore causing mold. Called appliance repair, and spent 3/4 of the price of the 2 year old dishwasher to repair it. The control box malfunctioned. I was told by the repairman that that was unusual. At the suggestion of the repairman called Whirlpool. I was told since it was beyond the 1 year warranty they will comp us nothing. As a consumer I have no other recourse but to warn others, and to never buy a Whirlpool product again!

I had one of the first Maytag Neptunes. Loved it to pieces but finally had a problem and my beloved repair guy said it was almost 20 years old so to give up and move on. Obviously, cant be without a washer for very long so grabbed this Whirlpool Cabrio Platinum Washer. One of the biggest disappointments ever! Clothes come out streaked and splotched, dont smell very fresh or clean even straight after having been washed, stains dont come out even with pre-treating, have to run everything on heavy duty, whites are getting grayer by the week, and all-around horrid performance.Im ready to give up my Starbucks, start packing my lunches for a couple months, skip whatever treats I have to in order to get back to a quality machine that can actually WASH CLOTHES. I wondered exactly what it was or wasnt doing so I stood over it for half an hour. Initially, it loads up about a gallon of water and then spits it out over the rotating drum of clothes. Then it stops and spins that water out. I suspect the design logic was that it would force that gallon of water thru the clothes taking some dirt out with it. It repeats that stupid process several times. Then it finally gets a few inches of water in the bottom and the vestigial agitator tries to move it around.I watched one hand towel lie on top like a dead weasel, never getting pulled down or pushed out or whatever it was supposed to do to get down among the other items and squish together. Life throws me everything from sick kids spewing body fluids to people coming home reeking of hydraulic and other industrial fluids. When I say clean I mean CLEAN. This piece of junk couldnt satisfactorily process half a dozen dust rags. Neptune, Im coming back with my hat in my hand and a whole new appreciation!

Whatever you do, dont ever buy a Whirlpool French door refrigerator. For the last 5 months this $2,200 error in our judgement has not worked. We purchased it late last September and were so excited to enjoy this sleek machine. Wrong. In November a controller broke and the refrigerator portion froze over freezing everything and blowing apart the deli drawer. Then the ice maker was not working, it topped out at about 10 cubes a day. After that it acquired the lovely habit of shutting off every several minutes. 24 hours a day. Every time it would turn back on it would chime. 24 hours a day. And neither the refrigerator nor freezer portion would maintain temperature. Whirlpool keeps sending people out, turning us into their Guinea Pig while they try to come up with a solution. The chiming has finally stopped but we still dont have an ice maker and the light is intermittent. Another repair man is due tomorrow. So unless you have countless hours to spend waiting for and dealing with repairmen, making phone calls and enjoying throwing away spoiled food, dont waste your money with this company.

I purchased a Whirlpool refrigerator for my condo in February of 2012. During the past six months it started to freeze everything in the food compartment, and then during this past month the freezer started to slowly die. Ice cream became soup. After calling repair and examination it appears the fridge has basically died and it would have cost me over $500 to fix a $570 refrigerator. That type of lifespan is unacceptable. Before energy efficiency demands from the government, refrigerators lasted much longer. In the 50s, 60s, the refrigerator my parents owed lasted nearly 30 years. Am I expecting too much? Apparently so. I went out and purchased a Frigidaire this time. Hopefully, Ill get a few more years out of that one (Not happy).

Bought a Whirlpool Refrigerator Gold Series on 11/04/2014. It stop working on 6/25/2014 when I called customer service to report the problem. Received the visit of 2 serviceman on 3 different occasions and still dont know when the refrigerator will be fixed. What should I do?

I have had this unit less than a year and started having pilot problems. I would just relight and ask family members to take shorter showers or not run the washing machine or dishwasher at the same time. I would have to relight the pilot 3-4 times a year and would just tolerate. Now the water heater fails on a daily basis. In the last four weeks, my wife would say NO HOT WATER AGAIN. I am so tired of dealing with this, so last night, I called Whirlpool and associate was polite but gave me a lot of things that I should do (43 yrs a pipefitter). Before all was said and done, he is shipping me a new gas valve (at my expense) that I will gladly install to get rid of this problem. Will not EVER buy a hot water heater from Whirpool or Lowes ever again. Whirpool should stick to washing machines!

I bought an American US Craftmaster water heater in October 2006. I have paid a plumber 3 different times to work on this and the pilot light will not stay lite. I used the replacement parts they sent, followed their technicians directions over the phone, etc. Nothing seems to work. Christmas was not pleasant at my house this year. I’m still taking cold showers.

Bought a Whirlpool Cabrio washer and dryer 5 years ago and with only 2 adults and 4 washes per week, it broke down twice needing new motherboards each time and, of course, Whirlpool would not take any responsibility as the 1 year warranty had past! I will not buy another Whirlpool!

I purchased a refrigerator 7 yrs ago. I paid over $1800 on sale for it. Now it needs repairs, it already cost me $89 just to have the tech look at it and he said it will cost $300 to $500 to fix it on top of the service call and now he informs me that it will take at the very least until February or March before he gets the part. I contacted Whirlpool and they told me there is nothing they can do, just to work the tech and I said so Im supposed to go without a fridge for 3 months and was told sorry for the inconvenience. So Im thinking they sell me their product, take my money, then brush me off when I ask for help. That is piss poor way to do business.

I updated appliances in new house, but didnt realize the builder would choose the smaller side by side frigidaire. Could use a larger freezer space, also would like a ice maker that cut off when bucket is full. Overall I love Whirlpool appliances.

I am very impressed with Whirlpool. After seeing my review, they contacted me and offered to send the parts to fix the problem with the LED lights. They sent a Whirlpool authorized repairman to my home with the understanding that since the refrigerator is out of warranty, I would have to pay him. Whirlpool also asked me to return the faulty part so they can research the problem. We are once again happy owners of Whirlpool products. Thank you Whirlpool!

I have a Whirlpool GoldSeries dishwasher and I wish I had never bought it. I’ll start with the cons because I don’t think any other dishwasher on the market matches this: After 3.5 years either the motherboard or the motor is trash. It will cost so much to fix it that buying a new dishwasher is a better option. I paid more than $800 for the dishwasher + $200 for the install + $75 for the service call to find out it is garbage. I used it about 2-3 times per week, which adds up to about 455 uses total for the time I used it. This shows that the cost of this dishwasher, without operational cost considered, is $2.36 per load (or $307.14 per year if you prefer). No other appliance I have ever owned was as expensive, over its lifetime, as this dishwasher.Whirlpool customer service was difficult to get a hold of and then obstinate and useless. The dishwasher would stink if it was not cleaned regularly. Pros: It is quiet and it cleans the dishes well. Recommendation: Do not waste your money on this. Many other dishwashers are quiet and clean dishes but not many will be this big or expensive. A disappointment over their lifespan.

I purchased the Whirlpool Cabrio Washer WT5500XW2 from Lowes on 9/12/2012, which turned out to be the worst purchase of my life. It did ok for over a year. It had always been noisy. Now it sounds like a jet airplane when it is on the spin cycle. This machine is not yet 2 years old. Do not buy a whirlpool washer. They are Junk. Plan on getting rid of this piece of junk and buying a new washer. Dont waste your money on Whirlpool!

I bought this Whirlpool Cabrio Top Load Washing Machine in December and have hated it ever since. The energy efficiency this item claims means that you will spend a ridiculous amount of time waiting for your load to finish. My family hates this machine and I regularly have to hear about how long the load is taking because the timer adjusts continually. Put in a QUICK load and it said 38 minutes, came back in 30 and it said 24 minutes. It is so frustrating!!! We are afraid to put anything on a heavy soil setting or anything other than quick, because it can take 2-3 hours to complete. I have to schedule a day to wash my bedding and there isnt any convenience in doing a quick load. I am going to have to sell this one and purchase another washer. What a loss!! This machine has been a time and money waster! I will NEVER BUY WHIRLPOOL again!!! I bought this machine through Best Buy.

I bought a Maytag front load washer on October 24, 2010. I have not been able to use it because it came damaged by the manufacturers. I contacted them by phone several times and it took them three months to send someone (A and E sears repair). Two months passed and I did not get the parts necessary or a replacement washer. I kept calling and finally they sent someone again in May 2011. They said they where going to order the parts because the new company was not going to replace the machine, even though it was already damaged. They said I would get the parts between three-five business days. I only got one part. A and E sent a repair guy again on the 22nd of June. This one said they needed the entire machine in parts and that he would order the parts. I called A and E one week later and they said they were waiting for the on manufacturer to send the parts (Whirlpool). The 26th and the 27th of July, I got the parts. On the 22nd of July, another repairman came and said we needed more parts. Today, August 16, 2011, I called Whirlpool and A and E and now they said the parts wont be here till after October 26, which by then I would have to pay for the parts and labor if I wanted it fixed because by then the one-year warranty would have expired. So here I am with a $700 washer, which was never used and they refused to fix/replace. They sold me a lemon!

Whirlpool Refrigerator 36 inch #WRF993FIF. We have owned refrigerator for 3 months and both ice makers went out. Worst customer service ever with Whirlpool and their appliance specialists. Ordered new ice maker, but still broken. Whirlpool is saying it needs a new door!!! I have asked for a new refrigerator, but cant get anyone to respond. I have called 6 times being on hold one time for over 30 minutes trying to get a scheduled appointment for a new door! This is by far the worst service that I have ever received from a company.

The capacity is small but it does a good job of washing and drying the dishes. I always check to make sure that all dishes are washed including silverware and they are. My dishwasher is quite old but it is still sufficient for our use.

This is NOT a true review of the oven as I have not used it for baking yet. I just wanted to make a comment about my new oven which was installed this morning. I turned it on as instructed and heated at the high temperature to rid it of the odours. When it is turned completely off the cooling down process begins, which blows the hot air from the oven into the room, causing some annoyance from the hot air, as well as the noise. Not sure I am going to be so happy in summer. I am certain it is a wonderful product for baking results, but with this annoying feature, I am not feeling so happy about it.

I bought model #W4TXNWFWQ at Lowes in February 2013. It had a one-year warranty. Five months after the warranty expired, the defrost timer went out. It cost $100 to fix the $400 refrigerator. Planned obsolescence or coincidence? Either way, its poor quality.

Bought a Whirlpool fridge (WRF560SFHZ) 3.5 years old not cheap! Suddenly one day, the freezer drawer cannot close properly. Since it broke down on a long weekend, I have to wait 3 days in order to contact Whirlpool customer services. And then wait for another 4 days for them to send a technician. The technician advised it is a screw on the rail fall down and he fixed it and charged as 115CAD repairing fee (for a loose screw). He said it is a product defect from Whirlpool and that we should call Whirlpool to ask for a refund.Of course after a long wait from the hotline, Whirlpool refused to refund, saying that, It is not within warranty period and it is perfectly normal that you paid for 17** CAD fridge and can only used for 3,5 years and that things happens (screw can get loose). The service rep. even said, You bought it, it is your property now... And they dont care you have to throw away food in the freezer since the door cannot be closed. And of course they refuse to admit that the product has an inherent defect... Will never buy this brand ever again!

I bought a frost-free deep freezer 2 years ago from a box store. Within 1 year it went out and I lost approximately $1000 worth of food. Called the box store and they called A&E. Bought the extended warranty. A year later the deep freezer went out again. Lost another $1000 worth of food. Im scared to death to use my Whirlpool deep freezer again. Am I going to lose $1000 worth of food each year? No satisfaction with Whirlpool whatsoever for this piece of junk. And the problems were manufacturer defects. In fact, one of the parts had a recall on it and we were never notified. I dont know about anyone else, but I cant afford to just throw away $1000 worth of food every year. Ive bought my last Whirlpool appliance now. I wish I had read these reviews. It would have made a difference to me.

Whirlpool Refrigerator Model WRX9885IBM01 French Doors - We purchased this $2,000+ dollar refrigerator in December of 2014 and within two weeks of plugging it in, we noticed the freezer drawer was crooked and ice crystals in the freezer compartment. We contacted Whirlpool re the matter and they dispatched a local serviceman. He informed us that the inner lining of the refrigerator was crooked and he contacted Whirlpool. He sent pictures of the crooked drawers and was advised by Whirlpool to adjust the outside door, but nothing could be done for the inside crookedness and that he was to take silicone and seal the refrigerator to prevent air coming in to create the ice... Really? We told him that was merely a Band-Aid to the problems and we wanted a replacement. According to Whirlpool, they can only service our month old refrigerator and cannot replace it.Actually, they cannot even service the defective product they sell, they can only caulk the problem until it comes again. I am not going to stop until everybody in the country buying a refrigerator thinks first about the warranty Whirlpool offers. After reading defective parts, etc., I am amazed they are still in business! We are contacting Lowes to come pick it up! Let them deal with the garbage they are selling!

I have had my water heater for 5 years and the repair is going to be close to $300.00! Whirlpool offered to send me the part and if I want hot water tomorrow I can pay $30.00 for shipping! $10.00 for standard ground! My other water heater was builder grade and lasted 12 years! Go figure.

I purchased this stove online and have been very happy with the features. I am able to use alternate settings based on the size of the Pan/pot. Cook timer, light, variable rack displays, etc. The only negative feedback is the need to add 5-10 minutes more to the temperature, based on the recommended cooking time of your recipe.

Purchased a whirlpool water heater 04/08/2005 and it worked for a short time. It had a 6 year warranty. I had to replace the thermocoupler assembly 1 time and it worked fine until last week. 09/02/1011, 4 months after warranty ran out, the unit started leaking severely from the top ? (Could of understood the bottom) here. After investigating further and being told to basically pound salt by the warranty number I called, I removed the top cove r(glued on by spray in insulation) and carved away the spray in insulation. All the bosses/threaded fittings for the inlet outlet and anode rod were all leaking under the insulation where it could not be seen! I know for a fact this unit was leaking long before the warranty expired! But because of the way it is built it is impossible to see it!. I strongly feel this was a manufacturing defect and there are hundreds if not thousands of these units in people houses all over the country!

I bought a Whirlpool fridge. On the 2/29, I called service for Whirlpool on 3/2. No one was able to come out until 3/5. So, I had the inconvenience of food being stored, time away from work, and food spoilage. The fridge was fixed and worked until I wake up today (not even a week) and the freezer is thawing out yet again. Again, I removed food and there’s more spoilage. I’m waiting for service to arrive some time today. I called Whirlpool and there is no compensation of any kind. I’m never buying a Whirlpool product again.

This microwave came with the apartment. Its the 2nd one we have had. The first one failed in our 3rd year here. We dont use all the functions, but what we have used, it works fine. Would I purchase this brand, no. I would choose GE, or Panasonic.

The first washing machine I bought was a Cabrio. Started having problems right off. After the repair people had been there several times we finally got Whirlpool to replace the machine. We got another washing machine. We bought two warranties because it kept tearing up. Repair people said this time it would take $1500 to fix it so of course AIG said, We will not pay this much. So I have a washing machine I have spent $1600 on and it leaves, greasy spots all over my clothes. So fed up with Whirlpools trash!!

My Whirlpool microwave fits nicely over the stove/oven. It is easy to clean and comes with a glass turning table. It also comes with a wire rack if you choose to use it or it is easy to remove. I have had this microwave for 12 years and never had a problem. Love the presets on it for example ‘“popcorn.”

Clothes never feel clean, feel gritty and linty. See grit in dryer lint container all times after drying clothes. Always use extra rinse to no avail. Worst machine I have ever used in my 82 years. Now itching all over my body.

I always seem to get Whirlpool washers. They are dependable but when they break down theyre down and usually its better to replace than to fix it....I would rather have a Samsung product because theyre more modern and have better styles to them.

I bought at Lowes. The first one was sent back (doors stuck, suction cracked lining). Now the temps are not working in the fridge or freezer. All the food got dumped. Its sad. My old one lasted closer to 25 yrs. (and may I add up to ten children). This one has only been used by adults. I thought I could trust Whirlpool?! I sent info to local Lowes. We will see if theres any help.

A few months ago our Whirlpool microwave just completely died. We had only been in our brand new home for about 18 months at the time, so I was very disappointed. I would have bought a different brand at that time, but didnt want it to look ridiculous, as it is mounted in the cabinet above the Whirlpool oven I was shocked to get a text from my wife a couple days ago, saying the same thing had happened to our oven. I thought that it must be a circuit breaker. My parents had Whirlpool appliances in my home growing up and we never had a problem with our oven. Well... I was wrong not a circuit breaker. The thing is just dead. Nice... Thanks Whirlpool! Thanks Century Communities for installing the absolute cheapest products in my home! Wonder what will be next? Probably the range top... Ill let you know.

Bought a Whirlpool French Door, Bottom freezer mount appliance from Lowes in Jan 2014. Model WRF990SLAM00. Jan 2015 the freezer part stopped working. Whirlpool approved repairman came and knew exactly the problem because he was aware of this being a consistent issue with Whirlpools. He contacted Whirlpool and they quickly agreed to send repair kit for FREE. Took 2 wks for parts to arrive, and neglected to send along required tool/gauges for repair to occur. I called Whirlpool C.S. and they claimed they knew nothing and said our fridge was on no problem list. I had repairman call Whirlpool and they claimed appropriate tool/gauges are no longer available! This fridge is only 1 year old!!! Now we are completely ignored. Whirlpool will not even talk to us about help of any kind. HORRIBLE customer service!!! Crappy appliance! After thinking our Whirlpool appliances were a good investment, I will NEVER EVER BUY WHIRLPOOL AGAIN!!!

This company should be avoided at all costs. Purchased 2 Whirlpool dishwashers in 2018 and in less than 2 year the top dish rack glide rail front wheel broke off causing the rack to drop down and render the dishwasher unusable. Warranty was one year and I went online only to notice that the OEM factory replacement part(s) are now made out of stainless steel (or aluminum). I also noted that the parts were made prior to 2015 (date on the video and other vendor sites) Which is a good 2 years prior to my purchasing of this product. This means that they obviously knew there was an issue but continued to produce and sell them with known faulty parts well after they realized at least 2 plus years when you consider that they would have had to re-tool, redesign and send to production prior to the product release date.So it looks like they have continued to sell the product knowing fully well they were defective and did so just to sell replacement parts or to use up existing parts inventory. Either way this means this company has no scruples and does not stand behind their product. Another stain on the reputation of products made in China! Shame on you Whirlpool!

My review merely echoes the other 1-star reviews Ive read below, but Im including it anyway. We bought the Whirlpool Cabrio from Lowes in 2013. Two weeks ago, a mere five years after purchase and shortly after our warranty expired, it broke. It kept showing the UL code and took multiple cycles to wash the clothes. Unacceptable. We called the technician; he came out; told us it was the bearing that busted; and quoted us $800 to fix it (I noticed below another customer was quoted $400 for the same issue). We told the technician thanks but no thanks and purchased a $450 Samsung washer. Our family will never purchase any Whirlpool product again. From their customer service to the performance of their machines-- its all very much lacking.

The machine never allows enough water to clean the clothes and I do not have the option to add more water or to spin the clothes again. The maker of this machine must think that people do not have the ability to know how to wash clothes or think for themselves. I need a washer that I can tell to add more water or just spin these clothes again. Very disappointed. I need an older model that I can control.

Purchased a GGE388LXS04 electric range in June of 2013 from Lowes. In September 2013 one of the top burners went out, under warranty Whirlpool repaired the burner. Now after attempting to use the self cleaning mode for the oven, the ovens (top and bottom) along with warmer device do not work at all. This issue is evidently a major issue with Whirlpools electric ovens. Will call Whirlpool tomorrow as the oven is still under warranty, will also call Lowes and see if they will replace the oven with an oven with a comparable brand. Wish I had read this site before we purchased this oven. A very bad experience.

I have purchased a 3 door Refrigerator of Whirlpool on 27th October, 2014 from Sargam India Electronics Pvt Ltd. Now my refrigerator was not working properly. So we registered a complaint regarding same. On 3rd July your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for Gas and compressor is under warranty. Then on 4th July your another executive came with compressor and he worked for 1 hr on fridge then he asked, Compressor is not taking load. My senior will come tomorrow, mujh se nahi ho raha. On 5th July morning we got a call and he asked that he will come till evening. Now we got a call. They are asking that its not under warranty. Hum log paso mai dhik kar sakte hai. When purchased in 2014 last ist thing its under warranty only they have told us for 10 yrs. And we have purchased 4 yrs + back not 5 yrs completed. Apart from your customer service guys we never shown this to any one else as its under warranty, I am clearing this thing on prior notice. Senior are not taking action. They are asking we can do it in money. They are asking, If you want to go consumer court you can go.

I purchased this machine in February 2019. The standard one-year warranty covered the first service call less than one year later. This call was related to the main control board. If this part goes out it will prevent the washer from advancing through the cycles. A technician was able correct this problem by resetting control board. That was sometime the first year. The next call was for the same problem and it cost me $90 to have a technician reset the board again. I then learned how to do it myself through online research. However, I had to do it more regularly and this got old as you can imagine. I did buy myself about two months of time by purchasing a used part but it soon failed as well. This main control board cost $564 if you get it from the manufacturer. This exceeds the cost of the machine. It was purchased in 2019. (The same machine has gone up to $740 today.) I had no other problems with that appliance however, it appears nowadays with electronics taking over cycles vs. mechanical parts you will not enjoy the same longevity as I did when I got 16 years out of a GE washer before this one. I have replaced this machine with a competitors product that costs less than the part except for the 5-year warranty from Lowes.

Whirlpool fridge with ice and water dispenser that broke down within days of install. The water dispenser stopped working after the first flush and Whirlpool were notified. They engaged a useless repair company who have been unable to resolve the problem and will not communicate updates. Whirlpool have been fully informed of the problem with their brand new product which was defective practically from the start and have washed their hands of any involvement in resolving the problem with their appliance. They defer defective product as a warranty issue and leave the consumer to chase after people to get a repair done. For a brand new $3,700 fridge that doesnt work within a week of install I just cannot believe they would sell a defective item and make their consumer suffer for it.What consumer would knowingly choose to purchase a defective appliance? If you end up getting a defect, the company should make it right....right away. Im at 2 months now without a functioning water dispenser on a fridge that is only 2 months old. Just disgusting.

We bought a complete set of Whirlpool Appliances three years ago. The set we bought were in the upper price range. In the past three years: The freezer began forming ice on the bottom which melted and poured water all over the floor (a unit on the freezer had to be replaced 18 months ago). An element on the stove quit working and had to be replaced (12 months ago). The ice maker quit working and had to be completely replaced (9 months ago). The dishwasher quit working and the entire motor had to be replaced (3 months ago). The ice maker quit working again four days ago. The repair person who just came said the entire unit needed to be replaced, AGAIN. He said the warranty on the part is only 6 months. I called Whirlpool itself - their warranty is only 1 year. The fact that their warranties are so short, and there are so many problems with their products is evidence that they do not make products to actually work. They simply make them to sell. They do not care if the product works once the consumer has paid for it. This was obvious in my conversation with the Whirlpool service person. She took 10 minutes to gather all my personal information then took 10 seconds to tell me there was nothing they would do.

The trim on the front the my Whirlpool electric range has rubbed off. This is where the knobs for the burners are located. It was replaced once during the Whirlpool 1 year warranty (so it obviously happened with the first year!) and again during the second year we have had it. We have an extended warranty but have been told that it is not covered. It is ecstatically unacceptable. We have not used any type of harsh cleansers on it - simply a sponge to remove any spills yet it keeps on disappearing. I strongly recommend against buying any range from Whirlpool as it is quite obvious that they do not stand behind their products beyond the first year.

I ordered a washer dryer combination through Whirlpool. I was given a delivery date 2 weeks out. Whirlpool employees must be doing their laundry very sparingly if they think that this would not put a strain on a household. But I was willing to wait. I asked the date and they wouldnt give it to me. A week later they called with the date and I asked the time. Again they wouldnt give it to me. However they said they would give me the time the night before. They then called with the time, which was during work hours. I told them I would be unable to do this during work hours and they gave me the only other optional date, also during work hours. I finally agreed and took a 1/2 personal day. When I arrived home. I received a phone call from Whirlpool that they will not be delivering my washer/dryer unit at all and to pick a different date. I canceled altogether.UPDATED ON 02/24/2016: I have worked hard to not get upset at companies. However I feel that this is an especially poor company and I cant remain silent anymore. I bought a Duet Washer and dryer over the phone with Whirlpool. It took 3.5 weeks for it to get delivered because Whirlpool kept cancelling. Each time, I took a 1/2 personal day so that I could meet the delivery people within their 4-hour window frame. On the 3rd attempt, they were finally delivered and set up by the delivery men.During the 2nd time I ever used the product, it stopped working, making a horrible grinding noise. I had to unplug the machine. My husband came home and hes pretty handy. However he was unable to even press 1 button. I had a friend in the repair business come the next day and he was unable to repair it. I called Whirlpool again and they said theyd have a repairman out the next day. They outsourced the job to a local company and Whirlpool sent me a confirmation email with a time and date. Again I took a 1/2 personal day. After hearing from no one, I called the repair company. They said they had no record of me in the system. I cried.I called Whirlpool and was put on hold for 3 hours. I hung up and called again. They said my department closed 8 minutes ago and they couldnt take my call. I asked how that could happen considering you began the call 3 hours before that time and would have stayed on hold until I died had I not decided to hang up and try again. Every time previous to this I had been on hold for a minimum of 1 hour.I have been trying to return the product. They tell me that Im unable to because my product is functional. I told them it was in fact not functional, which was about the 3rd time I said this, and they said Ill have to call back 1st thing in the morning. I told them I cant risk any more work time to deal with this poor company. So they put me on hold again and thats where I remain. I am currently going on 27 minutes.

My whirlpool Duet Washer has been repaired twice in three years for more than half the cost of the original product. Now it faces another repair--not worth it!Shouldnt a major appliance last longer than three years? Whirlpool will do absolutely nothing.

The washing machine does not wash the clothes. It does not clean the clothes and goes off balance all the time. I have had it 9 months and waited to write the review to make sure I using it properly and giving it a chance but to no avail. It is awful. It leaves white lines on the dark clothes and does not take makeup stains out of the white towels. Those are just a few examples. The clothes have to be washed sometimes twice to feel they are clean enough. So it is not cost effective and uses more water which is counter productive to the HE.

I am waiting for the third repair on my front-load washer. I purchased them a year ago and was very satisfied with the ease of use. But in April of this year, the E2F3 started flashing up after I put in a load of clothes. I called the repair line and they sent a guy to check it. Determining it was a sensor, I waited three days for the repair. Then, almost two months later, now, it did this again. He called WP and they said to replace the sensor again. I waited two days for the repair. Before he left, he started the washer to run through the cycle - no problem. I then put in a small load of clothes, and almost immediately, the washer stopped and the E2F3 was flashing again. I called for a repair, and am again waiting (without a washer) for the repairman to come back on Tuesday!!!Today is Friday. I have been four weeks almost without a washer this year. Thats also the $20 I have spent this last week to wash clothes at the laundromat, not to mention the frustration of waiting for the warranty line to pick up and the hassle of having someone here when the repairman comes. I am glad I purchased an extended warranty for this product, but Whirlpool should make their products to last!

My Whirlpool Dishwasher Model# DU980QPDP, just quit a few days ago after 21 1/2 years. We paid $554.04 for it back in 1995. It was the top of the line. Quiet, with 4 fold down shelves on the top rack. Silverware basket on the door. Also a separate knife basket on the door. It came with extra interchangeable door panels. When the white ones got dented we changed to the black ones. The racks are still in good condition. Never had one repair on this dishwasher, though I used it every day, sometimes twice a day. It had a 4 year warranty on the control panel and a 20 year warranty on the tub and door. We would have it repaired, but cant get the part.

Cabrio Whirlpool washer - I hate this washer. Had it for about 3 years now and it will not spin out and does not give a code. Called a service tech out and they cannot find anything wrong with it. The water goes out but will not spin. It sits on 20 minutes and does nothing. Will not buy another Whirlpool washer. Wanted a good washer and got a piece of junk. Will not recommend it to anyone else. Think Im going back to the old style.

The first day I set foot in IKEA changed my life, innovative and sensible and affordable. Some years later I had the opportunity to remodel a kitchen and I immediately thought of IKEA. I used their online planner, researched the appliances and knew that they were made by Whirlpool and that they offered a kitchen package discount if I bought 3 or more appliances with all the cabinetry. So I hurriedly designed the entire kitchen from top to bottom with IKEA.Included in the design was my center piece, my 5 burner Praktfull Pro Gas/Convection oven range with stainless steel backsplash and top of the line hood fan, basically a thing of beauty! I loved it and I visited the store several times to look at it. I finally bought everything, and installed it. Absolutely the most beautiful kitchen in the world.We have a historic building and were on several historic tours, interviewed for the newspaper, our kitchen was the highlight of the tour. My gas range drew oooos and awwws. The range is an exceptional appliance, beautiful and amazingly efficient, easy to clean…I was in love. Then one day it happened, the love affair was quickly over, devastatingly over. The door fell off the oven and the hinge broke! Yes you heard me right, it fell off, but that is not the worst part. It appears that not only are there no parts to fix it… there IS no fix for it, period. The door fell off because it had been glued on!!! Yes glued on. Whirlpool and IKEA had actually manufactured an appliance that failed in less than 4 years of use and no apparent intention to ever provide service or parts for it. This is criminal and they should be fined for their neglect of the customer, their calculated malfeasance and fraud to the customer.So my beautiful kitchen has a big black angry cavity in it and now I must try to find a new range that will fit in the opening left by this piece of junk and also pay probably over $2,000 to $4,000 for it. Most of all I am heart broken, mad and distrustful of anything IKEA in the future. Oh and by the way, my entire house is IKEA, my living room, my patio, my bedroom (s), my library, my office! Ive spent thousands and thousands of dollars at IKEA. No more! THE FINAL INSULT: Ironically…. my kitchen was featured on the IKEA website!!!

When you first get the washer it looks like it can get the job done. Its the brand name and you trust to get the best clean from the washer. After a couple of months I dont see them clean. It washes with a couple of shakes back and forth and when my clothes are ready they seem like they were dipped in water. Not clean. It has all these fancy buttons for all different types of cycles and loads and they all seem to wash the same. As a mother of 3 kids I want my kids to put on CLEAN clothes. Not clothes that look like they have just been dipped in the water with detergent. I feel a good on cleaning board and my hands do a lot more than these high priced washers.

The dryer is okay but the washer is no good. Doesnt save water because clothes have to be washed twice. Sometimes thrice to get them clean. Cycles are longer therefore more energy used. More water, more time, more energy. Terrible design. Useless piece of junk.

The shelves in freezer don’t lock into anything so if you don’t balance the food right on the shelf it will tip over. I had to replace the fan motor in freezer. The refrigerator is only 4 years old. The little tray under the water and ice outside of door if you shut the freezer door too quick water from tray goes everywhere. The water filter cost $50.00. If you have bad water you will need to change it twice a month.

I saved my money a long time to purchase a new refrigerator (Whirlpool Refrigerator Model ED2VHEXV001). I have very low income so this was not an easy task. April 2009, purchased from Lowes. Ive read similar complaints and also believe there is a defect in the plastic material as there are cracks everywhere on the interior. Shelves have cracked and the whole thing is of poor quality. Seems like Whirlpool should step up and do the right thing. This needs to be replaced.

This was a substitute for model I actually wanted, I was told the one I would receive was the newest model version of the model I wanted. What that meant was it was the stripped down version. It does not get clothes clean nor does it spin/balance the load which causes it to walk around the room. It is only 9 months old and I need a repairman.

1st range arrived in June and would not heat to temperature. Sensor and control panel replaced. After 3 techs Whirlpool agreed to replace in September. 6 weeks later new range arrives. Protective film stuck to the lettering and when you try to remove it the lettering comes off. Chunk of enamel missing off inside oven door and defect in the glass cook top. Fast forward to today. THIRD range delivered. Same issue with the protective film and gouge in chalking around cooktop. Leons has been fantastic. They are replacing it with an entire new brand!

This is the worst product (Whirlpool Cabrio Washer) I have ever purchased. I paid $999 for it new. I had to have it repaired at the cost of $500 at just two years old. My sister bought and had the exact same repair needed. I used to trust Whirlpool but not anymore. I wont buy Maytag either since it is a Whirlpool product as well.

In July 2018 I purchased a coin operated commercial front load 27 in washer and dryer. It was placed in and used in a six unit apartment building occupied by 8 long term adults. Prior washers and dryers had been operational for years with minor repairs at times. In June of 2019 the interior cement center balance on the top of the washer drum broke with resulting damage to screws securing the center balance and potentially other unknown parts. This was reported to Whirlpool customer Care service and they referred me to one of their a repair services. The repair service in about early August repaired the washer.In late September 2019 the cement balance broke a second time and this was again reported to Whirlpool service who requested I notify their recommended repair service. On inspecting the washer the repair service stated the entire washer was required to be rebuilt. The labor for installation of would cost me $1,125 with Whirlpool providing the parts under their warranty. The $1,125 labor cost was just under what I paid for a new coin operated front load washer. I reported this to Whirlpool whose supervising staff, without any inspection of damaged washer as to determine whether the washer was fit for its purpose when sold as a commercial washer, rejected any replacement of the less one year old washer and insisted they would only pay for the parts and I would have to pay for the labor, particularly when the both the cost of the replacement parts and the labor would be substantially in excess of a new machine. Due to time and effort constraints the problem was resolved by simply dumping the defective washer and purchasing a new commercial front load washer from a more responsible company.

Bottom freezer had frost and water. And ice maker began leaking and ruined the new wood floors that we just had put in. This is the forth whirlpool item I have, either had to have replace or fixed. Emailed and called several times. Customer service is terrible. All products bought within the last five years.

I have owned a Whirlpool Cabrio model no. WTW7800XW2 washing machine for less than 3 years. The plastic frame for the top glass lid cracked (on the right next to the spring loaded hinge). After reading that other people have had a similar problem, I contacted Whirlpool about this and talked to its TN call center representative. I requested that Whirlpool repair the appliance free of charge since there is a known defect with it. She said Whirlpool would only offer me a 50% price reduction from the retail cost of the lid plus charge me shipping and taxes. I will not be buying another Whirlpool product as a result.

In 2015 door of top loading washer (Whirlpool Cabrio Washer) needed total replacement. Lucky I had an extended warranty. 2018 March, extended warranty expired and now have the exact same problem. Pretty crummy product if major part like a door has to be replaced every 3-4 years. We do not wash large items like blankets/quilts in this machine. That goes to a laundromat where there are oversized machines or to a dry cleaner. So the only reason for this breakage is a default in the lid assembly. There is only one phone number for customer service, repair, parts etc. Put in my service call and filed a complaint at same time hoping for at least a small discount. Ha! $100 plus tax for service call- part price ranges from $150-230 plus tax. Whirlpool could tell me the part exists but would not say how long it takes to get it! Do NOT buy Whirlpool washer with top load lid that has glass window. Big problem is that Whirlpool now has Jenn-Air, KitchenAid, Maytag and Amana all under their umbrella.

My Whirlpool Cabrio WTW7800 was bought 1 and 1/2 years ago. The lid is glass with a plastic edge. The plastic part of the lid next to the glass and hinge is cracking causing the glass to stick up. It is cracked from the top of the lid toward the base if the lid were closed. The only way this could happen if it werent a manufacturer defect would be if someone were to get inside of the washer with the lid locked and try to push up to get out right at the hinges. I have noticed several other complaints of the same problem on this website with the same model. Clearly this is a manufacturer defect. I am on the phone with Whirlpool now.

We purchase the Whirlpool Gold Dishwasher GU2400XTPB7 with our new home. This dishwasher has a plastic tub. For some unknown reason the dishwasher started to leak, I checked every hose connection and could not find the leak until I noticed four small burn marks in the plastic tub underneath the heating element. It actually looks like someone took a cigarette to the plastic. One of the burns went through the plastic tub, and this is where the leak is. Note: at no time did any of our dishes touch the heating element.I called Whirlpool customer service and they said they would send a technician out for $81 and in addition I would be charged $19 for every 15 minutes of service. I had asked to speak to a supervisor and he recommended that a technician come to my house at my expense and all the supervisor could say was that he was sorry, which became even more frustrating. No remuneration was offered. I have had other issues with our Whirlpool washing machine (holes in clothes), gas range stove (ignitron issues), and fridge. l will never purchase any Whirlpool product again including Jenn-Air. I made this quite clear to the supervisor. Whirlpools products and customer service are inferior based on my experience with our four appliances. It would be great if they actually practiced what their mission statement suggests, because as a customer I truly feel defeated.

About 29 Nov 2011, I bought a Whirlpool microwave, which model no. is magic cook 206 (mech). Sr No. CNF103400315, when we bought this item, we asked for the start up kit, but at that time they said that in grill microwave we dont provide start up kit but after a month when I again raise for start up kit, that time they give but in start up kit some item is missing and the sealed is open. So I kindly request you to take some action to the shop.

We purchased a Whirlpool washer model WTW7500 in November of 2017. I found the clothes were not getting clean and also noticed that even after a full wash some parts of the clothing or sheets had dry spots! I checked all connections and called for service. As soon as the serviceman saw the machine he said, “yes, that’s a problem with those machines”. They are low water/water saving as per some American regulation and that’s what happens... you’re going to have to live with it. He also suggested running an extra rinse and using “deep water” function. I did this and it made very little difference except now a wash cycle for bedding is 104 minutes! Also, still had a big dry spot on my sheets!When I called again to Whirlpool they scheduled another repairman for a second opinion, turned out to be the same person with the same answers... I called Whirlpool again and was informed that my washing machine is working as designed! I argued that a washing machine is designed to wash and clean clothes so this one does not do what it is designed for... I spoke to the supervisor, she was actually just rude, also said I not had 30 days to make a complaint and I was outside of that, when I asked to speak to her supervisor she said there was no one above her although she denied being the owner of Whirlpool! (That’s my little joke). Anyway wish someone had warned me prior to this purchase.

17 month old Whirlpool duet washer door lock broke. ($300) repair! Had given my old (13 years) set to daughter when I moved. That set has never had a repair or problem! Why do they keep making things with more bells and whistles we dont need and so cheaply made? Frustrated, annoyed and becoming cynical in middle age.

I want to make this clear I’d give NO stars if I could!! Whirlpool is totally junk!! I bought a whole suite of Whirlpool kitchen appliances from Home Depot that is a dishwasher, stove, and fridge. The dishwasher never cleaned the dishes, always left a film on everything, cant clean out the drain area, the screens don’t come off and less a year later the dishwasher top rack literally fell off and broke all the glasses that were loaded in it and the fridge keeps freezing all my food!!! I keep having to adjust the thermostat up down up down just to make it doesn’t freeze. Now that the warranty is no good on any of the crap I will no doubt be charged an arm and a leg to get it fixed, which definitely won’t be worth it!!! Whirlpool is such crap!!! Made in America no wonder!!! Don’t buy any whirlpool anything!!! You will be very VERY disappointed!!! I’ve bought plenty of brand new appliances. Bosch is by far the best dishwasher even the cheaper ones. Now I have to pay to dispose the whirlpool crap!!! I am sure whirlpool doesn’t give a crap though!!! They will keep selling their crap, but don’t Buy it!!! You will be soooo disappointed!!!

Originally installed early 2007, the very expensive unit went crazy after about 14 months, with random beeping noises, and non-response to keyboard entry. Sometimes unplugging the unit worked. When unplugging no longer worked, the unit was repaired by replacing the keyboard logic boards only to fail again the same way.about a year later. It appeared the heat or steam from the cooktop below the microwave was causing the failures, so we became careful to ensure the fan was on. Last week, after boiling some water, the unit failed again, with error code F2H2, the keyboard error. Didnt Whirlpool expect the microwave to survive heat or steam from the stove/cooktop below? Overall, the unit is great when it works. Unfortunately due to the large size of the 2 cu ft unit, only an identical unit will fit. Im skeptical of replacing my broken unit with another Whirlpool Velos unless this keyboard problem has been fixed in new units. Anybody know if Whirlpool has fixed this problem?