The dishwasher performs well but it is a little loud. The salesperson said that if I had purchased the model with a stainless steel tub, it would not run as loud.

We purchased a Whirlpool French Door Refrigerator WRF989SDAHOO less than two years ago. The refrigerator runs constantly and has gotten louder by the day. It is so loud you can hear it when you are in another room. The temperature on the refrigerator is too cold and freezes fruit when I put it in. I contact Whirlpool online and they said it seems fine to them and also there is no temperature control that I can change myself. I am afraid I am going to come home one day to a dead refrigerator and spoiled food. I was not happy with their response and I WOULD NOT PURCHASE this again. The other problem is, we bought as a set, matching stove, refrigerator, microwave and dishwasher. So if I have to get a new fridge it wont match.

I bought my Whirlpool dishwasher, model #WDF560SAFMO in Nov 2016 with a 2 year extended warranty. In Jan. 2021 it quit working, was told by repairman that the dishwasher needed a new pump. Of course, it is no longer under warranty. To replace the pump will cost almost as much as a new dishwasher.

I bought a 6 year warrantied Whirlpool hot water heater Model N50T61-403, product number 0733318, at Lowes Home Improvement Center and for three years the pilot light fails to stay lit. I have talked with Whirlpool 1-877-817-6750, the number on the unit, many times. I went through the troubleshooting checklist and verified all requirements. I paid a plumber $150 to check it out and he said I needed a larger supply line and venting the closet door would help. I did this and pilot still goes out periodically. Whirlpool sent me a new gas valve and it cost me another $150 to have it installed. The plumber said everything is good. But the pilot is still going out. Called Whirlpool again and talked with them for 24 minutes. The woman on the line was telling me I needed a certain amount of oxygen for this 40,000 BTU model. She was giving me minimum requirements for square or cubic feet of house with 8 inch ceilings. Yes, she said 8 inch ceilings 4 or 5 times as we went over the requirements. I got so frustrated asking her what she was talking about and she hung up on me. I called back and asked for a supervisor and a different woman had me hold on, came back and said a supervisor would call me. I did get a call back and the supervisor wanted to send me another gas valve and a burner assembly. I told him the burner assembly is working fine and I have a new gas valve. I asked him to send me a $150 along with it to pay the plumber. He said they only warranty the parts. So, am I supposed to have $450 in labor plus my time in this product on top of the original cost? I said no thank you and asked him if he would accept this as a solution if he were the customer and he said this is not a personal discussion. I know his answer. I am never buying a Whirlpool product again. But now I need to buy a new, good brand, water heater to replace the Whirlpool piece of junk. Bad product, bad company, bad warranty. I got screwed by Whirlpool once but never again.

We purchased a new Whirlpool in June 2017. About 3 months ago it began making foul tasting ice cubes and now they are so bad we cannot use them. Called Whirlpool for help solving the problem and they basically told me there was no fix. It was my bad water. My water is wonderfully pure and good tasting. It only is bad from the ice in, what I consider a new fridge. They did want to make an appointment for a tech to come out and check it. I dont know why when they told me it cannot be fixed. So sorry we bought a Whirlpool and will never buy any of their products again. Hopefully this will help someone else.

Very disappointed with this refrigerator. Not even 10 years old and we have had it repaired 2 times plus my husband had to dismantle ice maker and take the back off inside of the freezer, using the blow dryer to thaw out the tube and manually blow in a tube to open the drain. The water leaking to the bottom of the fridge and into cold meat drawer and fruit keeper drawer. It eventually runs onto the floor if I dont catch it. This has been an ongoing problem for 6 years now. Today was another bill to the repairman for this problem. Very disgusted. This time he only thawed it out, the time before he replaced a part and thawed it out. I know he will be back because thawing is only a temporary fix because my husband did this numerous times, like every couple of months. Never again will I buy a Whirlpool refrigerator! I gave my daughter my old refrigerator and its over 20 years old and never had a repair! My current refrigerator is Model # ETICHMXKB03 with ice maker. Top freezer.

I purchased a Whirlpool side by side refrigerator and it was delivered on 1/22/22. We had it five weeks working fine then on 2/27/22 it stopped working. Whirlpool service came out and said it was the compressor but all parts are on backorder and no telling when they will be in. Maybe Lowes would replace it, but no because it is longer than 30 days. Lowes when I bought the fridge had over 400 of the same refrigerator in stock so why is it they couldnt had replaced it. Or if Whirlpool sells items on their own why didnt they just replace it. We have been going on 3 weeks without a fridge. With all of this said it didnt even last the 7 years they say they last for now. That is ridiculous when the last one lasted 20 years. In 7 years I will be on a fixed income how am I suppose to keep living. Something is wrong here.

I waited years to buy this machine. I hate it!!! I agree with the other bad reviews. It destroys clothes. There is barely enough water in it to cover the bottom of the machine much less the laundry. Even deep water is a joke. It does not clean. I put it on the hottest water temp and I can put my hand in there and it is barely warm (it is not my hot water heater). My lightweight comforters come out all tacky and grungy in the middle. The softener dispenser (I use vinegar) dumps in the laundry (no it is not over full) (no I do not slam it shut). I can not let anything soak because the machine will drain after a few minutes and all my detergent, scent crystals etc. are all wasted. I feel like I have to take a survey and complete a questionnaire every time I do laundry. Can someone tell me how to put a comforter in there and leave that little middle eye open? They say the water saver is government regulated? Yup I need the government to do my laundry... I believe in saving water. I have a water saver toilet, shower, faucets. However I can not clean dirty jeans in a gallon of water. My clothes do not even get wet. How does whirlpool get away with advertising this machine can do king size comforter? The gentle cycle will tear apart anything I might put in there because there is no water and that blooming thing just twist and turns so it tears anything delicate. This is the 21st century. I think I should not have to babysit my washing machine. Why should I have to readjust everything in hopes it might be almost clean??? Place this here and that there, wipe the lint out before doing dark laundry. This machine belongs in the dark ages. It is so complicated yet it achieves nothing. A big rip off. I so tired of crying over this purchase. I hate this machine!!!

We purchased a front loader Duet in August of 2011. It is now January 2013 and we had to have a service person come out. We did not buy the extended warranty because a washer should last longer than 1 year 5 months, but not ours! We need to have the drum replaced at $600. Are you kidding me! I will never buy another Whirlpool product.

This washing machine is awful. It takes twice as long to wash clothes. My older washing machine did clothes in 30 minutes or less. This thing takes over and over stop go, stop go, stop go. Open lid it fills again and removes water, when spinning the lid locks and you cannot open it without unplugging and starting all over again. The wash doesnt even circulate to clean the clothes properly arggghhh. Annoying as all get up. The washer has no control for the water level. The clothes dont have enough water to clean or rinse. I spent over $500 on this and cant get rid of it as most people are selling these on local websites as they hate them as well. Whirlpool thank you for taking my money and producing this junk. Never ever again! I think the seller is also responsible for not telling me what to expect of this junk.

Purchased this dishwasher in January 2012, and it stopped working in May 2015. We replaced thermal fuse a year ago and just had to replace the control panel. It worked for 1 day and through 2 wash cycles, but during the 3rd wash cycle, it failed to drain and no power again, which is the same problem we had before. We opted to also replace the control board, just to be safe. Lol. What a piece of junk! Whirlpool is a pathetic excuse for a company, and, judging from others experiences with the customer service department, we will not bother contacting these ** since they clearly have no interest in providing any service at all to their customers. I have had many other lower end dishwasher models, and all of them worked well past the 5 - 10 year mark and never stopped working or required any service. I WILL NEVER PURCHASE ANOTHER APPLIANCE FROM WHIRLPOOL AND HAVE SPREAD THE WORD TO EVERYONE I KNOW. Good luck, Whirlpool. I do not expect they will be around in 10 years. Lol. Do not give your hard earned money to these idiots for the junk that they peddle, and please let your local appliance dealer know why you wish to purchase any other brand BUT Whirlpool. Consumers are not stupid, Whirlpool! You are ignorant for banking on that and should be shut down for your unfair business practices, not to mention misrepresentation of your despicable products.

This has been the worst purchase I have ever made! Within 2 months of it going out of its one year warranty I called (Lowes) to have it repaired. Spent $300 on the first repair to get rid of the jet engine sound AND the oil splatter all over the floor then within one month from that repair it has a F code error and wont finish washing a load. It just stops. I have tried everything from unplugging it to restarting and it just wont work. Now have to wait 1 week for the repairman to come back out (hopefully that warranty of 90 days will be helpful). Do Not Buy this machine!!!

I spoke to Sue in Tennessee that refused to let me speak to a supervisor regarding replacing a light bulb in my microwave. Sue insists that I can do this, despite no instructions in the owner’s manual and warnings all over about electrocution if I open the panel. Sue refused to assist me and is sending out a repairman. I will never do business with this company again, and I am angry that Sue refuses to see a problem with me paying $75 to replace a light bulb in a nearly new microwave. She continued to give me incorrect instructions on how to replace the bulb, and the owner’s manual does not have instructions nor do they exist on the internet. The owners are not supposed to dismantle this model, but Sue at Whirlpool Customer (no) service told me that I have to pay. Seriously? For a less than two year old microwave? Never again. I think I will take this unit out and get a GE.

Really pretty fridge... wish it was just a little smaller. Also wish matching appliances had grey sides like the fridge does. So far it has been a winner.

I love the brand. I just do not care for the lock lid on all the new washers. I could do without it. I do not have kids to worry about getting hurt. Im looking into finding a brand without a lock lid. I just replaced one before this one. For the lid breaking.

Just bought 4 new whirlpool washers and dryers for my new four plex I am building for clients. Two of them leaked violently along the wall and downstairs. Did I see they were BRAND NEW. Total garbage. Now I have to pay for servicemen to come and fix it. NICE AND THANK YOU for your poor quality commitment. Now my clients are pissed off because they cant move in because whirlpool makes garbage material. So the extra cost it has cost me is totally unthinkable. Whirlpool, ask me if will buy from you again. Thanks for ruining everything due to your inconsiderate quality levels.

I have had this product now for 1.5 years and am very dissatisfied with it. Whirlpool calls their oven an Aqua Lift Self Clean, which is terribly misleading. There is nothing self-cleaning about it, except that the person who needs to clean it is me (myself)! I cannot use oven cleaners on it, because that will void my warranty, so the only way to clean it is to scrub, scrub, scrub, down on my hands and knees, which I havent had to do for many a year. My second issue is with the glass stovetop. I have had many glass tops before and have never, never had such trouble cleaning it. Every time I use the stovetop I need to scrub and polish vehemently to clean it. And thirdly, the dials fail very quickly, and to replace them costs me $50.00 a pop! In just 1.5 years two dials have failed. This is just unacceptable, and I say shame on Whirlpool, and shame on the company that sold it to me. I will never, ever purchase another Whirlpool appliance again.

Weve had the 3 door model (side by side fridge with chilled water inside and full width deli drawer, freezer on bottom w/ Icemaker) for 13 months now with absolutely no problems. Chilled water inside frees up door for more storage.

This product is not even worth 1 star mark. Like everyone else the Whirlpool Cabrio top loader does not clean clothes well. It leaves streaks of dirt and lint. It does not agitate well at all and does not put enough water to the point where some of the clothes dont even get wet. I had a repair guy that was selected by the warranty company to come fix it and we were told that this is a problem with the machine and there is no fix to it. I am now stuck with a $500.00 machine that doesnt clean clothes. Hopefully Whirlpool will have so many complaints they will at least find a fix to this machine. In the meantime dont waste your money like I did.

Always buy an extended warranty if you are going to buy a washing machine. Mine cost $129.00 extra and it is not through Whirlpool. Three control panels and two tub bearings later, the extended warranty insurance carrier gave us our money back to buy another machine. My wife loves the operation of the Cabrio, so we bought a WTW8200YW today, in the false hope that it will work much better. We have an extra washing machine in the garage for the three week period before repairs. The serviceman has to come look to verify the problem, then come back when the part arrives.

I have a gas range Model WFG540HOESO Airlift self clean. When anyone reaches across or leans against the range, ever so slightly, the knobs turn and gas is released. It is EXTREMELY dangerous. The Airlift self clean has never worked. When the repairman contacted the technicians at Whirlpool, they told him that there was nothing they could do. In other words, I am stuck with an oven that will not self clean. The water in the bottom does not even come to a boil.

Updated on 02/13/2021: Company fails on customer service. My stove’s trim is rubbing off on my Whirlpool stove only 6 months old. No chemicals were ever used to clean the surface. This trim piece surrounds the controls and is not covered under warranty. An expensive cheaply made stove. Multiple attempts to have the piece replaced got nowhere. A letter sent to the head office was deferred back to customer service. Whirlpool has lost credibility and I will no longer buy their products.Original Review: So disappointed to find the paint finish coming off the trim on my 8 month old Whirlpool range. No harsh cleaning chemicals were used. Only mild dish soap and a microfiber towel. The trim, attached to the control panel on the front of the stove, is not actually stainless steel, but painted to look like stainless steel. Whirlpool warranty doesnt cover esthetics and refused to replace the trim, stating replacement would include the entire control panel and it is not covered under warranty. So be prepared to have your new expensive stove look old in a matter of months.

This complaint is a follow-upon the last entry I submitted a week ago. I complained that my Whirlpool washing machine tears holes in clothes, and makes wrinkles that are almost impossible to iron out. Reading that several customers had similar complaints, I was encouraged to call Whirlpool. Whirlpool stated that they had no widespread complaints on this machine. Well, to make a long story short, Whirlpool came out and we paid the repairman $85 to look at our machine and tell us that nothing was wrong with the machine. So, I guess Im stuck with a worthless machine. BEWARE! Never buy a WHIRLPOOL!!!

Less than 3.5 years use on a 2015 Whirlpool dishwasher...total costs to repair would be $600. This just to let other know. Whirlpool did nothing for me when the same issue showed 15 months after purchase and again 18 months later. Absolutely horrible experience. I dont want them to contact me and I post this as a warning to others. They just want to sell you high priced service contracts. Terrible dishwasher and even worse customer service.

I bought a top of the line Whirlpool front load washing machine (WFW97HEDW0) and drier with my new construction house. After a few months the washing machine began making a loud, banging noise during the spin cycle. Then about a month before the 1 year was up the unit broke and dumped all the water in the drum into the catch pan it was installed on. I called for service and someone showed up in about 3 days. The tech opened the unit and found that the plastic/composite drum the spin unit was contained in split in half all the way around. The tech exclaimed he had never come across this issue and would report in what he found but that he did not have the part and it would most likely be a whole new unit but that its up to whirlpool to make the call. I would find out that whirlpool had decided that the unit can be fixed and they have ordered the part and would call to schedule the repair.A week went by, with no word. I called warranty service company, Via Services, and they tell me that the part is on back order and that it would be two more weeks before it would come in. Now were looking at being without a washing machine for a month. I communicate this to the builder and they somehow get whirlpool to come out a week earlier than they said they could. The day came for the repair and two techs take nearly 8 hours to repair the unit (how is this efficient?).After the repair the unit ran with an odd noise that I attributed to the way it was stacked. A month goes by and two days after the 30 day repair warranty I go to do a load of laundry and the unit turns on but wont run. I called for warranty work because it was clearly not repaired sufficiently. I schedule a tech visit which is for a week after. The day come and the tech says he cant fix the unit without charging me for the repair because it is now out of warranty and if I have the extended warranty then I need to set that up with the extended warranty group. I send him away because I had just paid for the extended warranty. I called whirlpool for the extended warranty work and they schedule a repair contractor to come out in 3 days.The repair contractor calls me directly to confirm if the unit is side by side or stacked. I let them know that the units are stacked and they say they cant repair it because its a two tech job and they dont have enough techs. They send me back to talk to whirlpool. Whirlpool then notifies me that because its stacked I have to either unstack it myself or hire someone to unstack it for me. Well, I cant unstack the unit by myself and why should I have to pay someone to unstack it when thats what the unit was designed for? At this point I am going back and forth with the builder to get a refund so I can replace the unit. I will forever steer clear of any whirlpool or subsidiary products. The products are flimsy and the service is no better.

I was gifted a washer and ventless dryer for my condo. It takes a little longer than a regular dryer but it works great. It fits perfectly in a closet.

I purchased a Whirlpool dishwasher and refrigerator/freezer from Home Depot. Within weeks the stainless steel on both products began rusting. They sent a third party repair service to look at both products and determined that, in fact, the stainless steel was rusting. Our technician said that both the dishwasher panes and the freezer doors would be ordered and replaced the following week. This was on September 4, 2015. After several promised arrival dates, the parts never arrived. I called both the third party repair company and Whirlpool on several occasions only to be told they were on back order. Finally, in late November, the new dishwasher panel arrived and was installed. It is now December 17, 2015 and our freezer door is still on back order. When asked what my options are, the Whirlpool representative simply said we have to wait. I said that because I have been so terribly inconvenienced that they should just come and pick up this piece of junk and replace it with a new one. Evidently, that is not an option. I will NEVER purchase a Whirlpool product again as they do not back their warranty. I now have a $2,000 rusted refrigerator freezer to adorn our beautiful Christmas kitchen. Thanks, Whirlpool. Youve certainly made this a Merry Christmas. (Yes, sarcasm in play.)

I had the first microwave for 6 years. My husband messed it up so got a new one, same over the stove type. It has lots of programs. Its a rather large microwave, plus it has a steamer which cooks vegetables with steam while I am doing the rest of the meal and whats more important is its quiet. The site is fantastic not just in width but in depth. The best thing about this microwave too is that it has a frozen cycle which does not partially cook the food like most microwaves and the defrost is the same, it does not partially cook it actually defrosts completely without cooking it. This is by far the best microwave I have ever had, and I wouldnt want any other brand. It might cost a little more than the usual brands but its worth it. I also have a mini Whirlpool on my Countertop for my grandchild to use so he keeps away from stovetop at all times.

The refrigerator itself is noisy but thats not the problem. Most of my low ratings are because of the ice maker. Instead of being in the freezer it is up in the refrigerators area. It jams a lot, makes a lot of noise, had to replace the ice maker assy inside it already as it quit. Then the defrost water drain plugged and had to be cleaned out. Too many problems for such a new refrigerator. The refrig. itself works fine but get one with ice maker in the freezer.

I like the Kenmore dishwasher as it has the cutlery basket in the door. This leaves more room for dishes on the rack instead of taking room up for the cutlery.

Ive bought two (2) whirlpool dishwashers in approximately two years. Both dishwashers stopped draining shortly after one year. I checked the filter, removed parts at bottom of appliance and checked the drain hose and my home drain to make sure that none were clogged. After testing the draining system a burning motor smell started to occur. At that point I disconnected and threw away the appliance. I dont know for sure but I think this is a recurring and known defect.

BFG2F4040T3NIV IS HORRIBLE. This water heater is JUNK. The release valve has released and flooded my basement 3 times in the past 2 years and the recovery time on water is terrible. Whirlpool needs to step up to the plate and refund everyone who purchased one of these. Every review on this unit is horrible. DO NOT PURCHASE a WHIRLPOOL water heater!

My review is not about Lowes, it is about the Whirlpool Range I purchased. I purchased a Whirlpool Range in 2013. In a matter of a few weeks the drawer at the bottom was giving problems. It was still under warranty and a repairman was sent to repair it at no cost to me. Something was broke about it. The drawer is so flimsy made it is not made to hold much of anything to start with. I have to take all sorts of effort to get it to close correctly. It is just shoddy made. Then a few weeks ago a piece of the side trim on the oven door fell off. My husband got it back on and then it fell off again last night. I am not happy with this stove, it is cheap made for $550.00. It is white with a smooth cooking surface. Drawer is so shallow and wont stay on the tracks, things fall out over the back. I am not satisfied with this stove, but I have got to keep it.

Bought water heater from Lowes in 2016. 4 days ago I came home to find water all over garage and a burnt smell coming from the water heater. Whirlpools warranty department is absolutely horrible. I spent 3 days sending pictures of the water heater, circuit breakers and water on garage floor with cc sent to my husbands email account and mine. Each day I would telephone the warranty department and told that they never received pictures and they couldnt do anything until they received the pictures. I asked for a supervisor who wouldnt even come to the phone. Both my husband and myself received the pics and email just fine. A representative said they have firewalls and things attached so that they cant receive attachments and downloads. So I sent directly from my phone and they still claimed they never received. They refused to give me contact phone numbers for supervisors. Out of frustration I called the Lowes store where I purchased and a store representative spent 4 hours making phone calls trying to help. She was completely frustrated as well. I was told even though there is a 6 year warranty, I am to pay parts and labor and that the repair company for my area that Whirlpool utilizes doesnt even deal with Whirlpool parts so that whatever is needed would have to be ordered! Im on day 4 of no hot water, this is absolutely ridiculous. I will NEVER buy another Whirlpool product! This product was installed by Lowes and inspected by the state, not a DIY!

We purchased our Whirlpool refrigerator in 2010. A year or two after the purchase the side walls, draws, and shelves all started to crack open. We asked whirlpool to send new parts. They sent one and that cracked also. We will never buy from them again.

I purchased a compact frontload washer. At first, I was getting a code f30, which took the technician weeks of coming to my home and changing different parts to finally accomplish that problem. After that, the machine would not go into high spin to wring the clothes out. So everything comes out soaking wet. After two different companies (Herbs Appliance and DanMarc Appliance which I got from my service contract) changed speed control, board, latch control, main computer, and top control board, the machine finally worked for a little while. Not long after, the machine is no longer wringing out once again. I am no longer under contract but had a repairman out three times to inform me this machine is a lemon. Whirlpool tells me I am no longer under contract, but my argument is this is not a new problem but a preexisting one.

We purchased a Whirlpool water heater from Lowes in 2011. Everything was fine up until June 2015. We got the dreaded 4 flashes. We called for service to come out, that costed us around $300. December 23rd of 15 it goes out again. We called Whirlpool instead of a service company and the part was under warranty. We paid for overnight shipping but because of the holiday it was not guaranteed. We told them we are fine with Sat. delivery. In the meantime we had to cancel a holiday party scheduled at our house the 24th. We waited around all day Sat. for the part to show and nothing. We called Whirlpool to get the tracking number and we find out that the other service rep didnt mark our package for Sat. delivery. I am very close to just buying a new heater. I am trying to tell everyone I can about how horrible Whirlpool is. I feel sorry for any suckers that buy based on the name and dont do their research.

Our Neptune washing machine is 15 yrs. old. Minimal problems, which I could fix myself. The door gasket needs constant attention to prevent mold. It is a front loader. I have replaced the gasket once. The belt transiently slips.

I purchased a Cabrio Washer and Dryer set last October from Sears. The washer had a damaged washer basket and then stopped working altogether. The service call to get the washer working again was a fiasco. The tech replaced a switch which failed in the first 5 minutes and had to be called back to replace that defective switch. We now have the same problem all over again and we are on our third service call and the warranty is expired. Whirlpool is useless and will probably be out of business if they continue as the middle man for Chinese manufactured garbage. I will never purchase another Whirlpool product again. Word of mouth can make or break a business, not advertising. This stuff is real junk and trash. Im sorry we bought it. Do not buy any Whirlpool products.

We purchased this Whirlpool pair after our upright machine was unable to be repaired... because of parts coming from China and being hard, if not, impossible to get. We have had this pair for about 2 years now (Lowe’s). It still doesnt clean the clothes and it continually goes off balance when doing sheets, comforters etc. Myself I feel since they have taken the middle agitator out of the machine - it no longer performs the way a washer should and that its main function is to get the clothes clean! I did write a letter to Whirlpool about it and they pretty much told me, “Well too bad.” So much for buying American made products... at least the upright did last 6 years!

Purchased Whirlpool dishwasher and range approximately 16 months ago. Dishwasher must stop in middle of rinse cycle because the dishes always feel filmy and there is an inch or two of water in bottom. Must be bailed out by hand. Piece of garbage. Called Whirlpool and they can get us a service man from 8-4 (who waits an entire day these days) on New Years Eve. Next appointment is following week to examine and will fix (if it is their fault and for a fee). The last two dishwashers I purchased lasted 10 and 7 years respectively. Stay away if you dont want bad equipment, uncooperative service, and aggravation. Range I bought was OK but the oven temperature is always off 10-15 degrees from what it says it is. I honestly wanted to buy American but I feel cheated. Next time Ill try Samsung and see if they give a damn.

Purchased microwave 7/3/2016 & paid for installation on 7/9/16. Product started malfunctioned in December. Technician came out 12/30/16 and as of today we still do NOT have microwave. Whirlpool claims they issued credit for microwave & installation. But somehow between safety department & vendor relations with hhgregg they want us to pay AGAIN for installation & haul away on a defective microwave. Hhgregg vendor relations & Whirlpool pointing fingers at each other, we are still without a paid in full microwave. No one cares, and we have been treated poorly by both Whirlpool & hhgregg. Its 3 months without a microwave and Whirlpool doesnt seem to care one bit. Worst customer service Ive ever received.

Bought this model #WTW8500DC from Lowes in 2015. Ever since had problems. Stopping in the middle, not starting, recently keeps running water, lid lock issues, had multiple service calls and multiple hardware changes, paid extra for extended warranty from Whirlpool hoping that within a year all problems would be gone after so many repairs. Boys I was wrong. After spending around $1200 between this machine and the extended warranty, three year later after the warranty expired now I am stuck with this non-functional piece of junk and looking for another washing machine. Would love to hear from Whirlpool if I stumbled upon a lemon, or three year is expected life of their $1000 plus machines.

We own this range and in 6 years its 4 main boards and 3 touch pads were replaced. The electronics suck big time. We have nothing but trouble with this range from day one and out-of-pocket cost for service calls that were recommended by whirlpool. They were absolutely no help. Expensive piece of crap! I will recommend NOT TO BUY ANY WHIRLPOOL PRODUCTS. The electronics suck big time! I kicked the Jenn Air out the door and to the land fill. I bought a new range, but not whirlpool product, with dials only, no electronics!

The clothes have a stale and mold smell. The whites like tee shirts and shorts and other whites are a dingy yellowish color. The detergent that was recommended and pellets used every month do not work. I have called and complained several times and the operator said that she had one and it works fine, the other person said to wipe the inside of the washer and leave the door open after each wash and not to store the dirty laundry in the washer till next use. They never explained that you have to run a special pellet through the afresh clean washer cycle. Well, we have tried it every time and the clothes still do not clean and stink bad. We asked them for an exchange and they said no. Is there anything we can do?

Four years old and only used by a 2 family home. No kids overloading it. Probably wash 3 loads a week on average. After 4 years, it has started the grease flying out of the bottom and now leaking water. My appliance repair man told me to scrap it and buy a new one. The repair and the parts are too expensive and in the end it is still junk. I realize things wont last 30 years like they used to but can I get 7 years out of a major appliance?

We had to have a sensor switch installed. We purchased this washer, plus the matching dryer June 10, 2010. This was just 16 months ago today.The cost of this repair was $160.24, for part labor and service call. The service call was excellent. Wish I could say the same for washer.We had previously owned a KitchenAid washer for over 20 years (before purchasing Whirlpool washer) and did not have to have one repair on it. Very doubtful I will purchase another Whirlpool.Looks like quality is a thing of the past.

I really like the microwave. It performs all the preset functions very well. I’m not that thrilled with the refrigerator and dishwasher though. I do live in an apartment and I’m sure they are cheaper models of these appliances.

I bought a brand new washer from Home Depot, Whirlpool 4.3 cu High Efficiency Top Load Washer to be exact. It hasnt even been 90 days and it started to make the loud, horrible noise so we had someone come and look at it. Apparently the transmission blew and the oil leaked all over my tile floor. I work full time and I do laundry only on the weekends and there is only two people living in the house so you can imagine we do not use it that much. I went to Home Depot first and since it was past 30 days we had to called Whirlpool direct. The customer service is horrible. I thought since the transmission blew, they would replace the entire machine since that is the brain of it. NOPE! They said to replace the entire machine and give us a new one, it would have to break 3 times. Are you kidding me? They did not offer to reimburse the tile damage or the amount of money I had to spend at the laundromat. Not to mention its been over a week and the guy still has not come out and fixed the transmission. It would not be a big deal to me if the hose broke or something simple, but imagine if you bought a BRAND NEW car and the transmission broke 60 days after you bought it. You would take it back to get a new car. The customer service line could not care less about the issue. I spent over 2 grand in appliances from Whirlpool and I will never buy their product again because of the customer service and the fact they did not want to make the situation right. I just bought the machine brand new for a reason!

Whirlpool Calibri washing machine - I have the washer for 4 years and have replaced four computer boards to the tune of nearly $300 each. When Whirlpool was told of my experience, they said they were sorry. Obviously, I am too and will not buy again. You would think they would give me one board at no cost, but I guess words are cheap.

I have owned two different Whirpool washers over the last several years, and they have both been a very big disappointment. More than that they have cost me money, time, and peace of mind. The Duet was my first experience with a Whirlpool appliance. It was a front load that I replaced the water pump on twice and constantly had to take the front bottom piece of the washer off to clean the trap on. It had been taken off so much that the machine actually just fell apart. It also had some type of mold or mildew problem where it made the clothes smell. It was a constant headache.I was stupid and allowed a salesperson from HHGregg to talk me into purchasing the Whirlpool Cabrio washer. Another huge mistake. Again, cost me time, money and peace of mind. I have owned the washer for a COUPLE OF MONTHS, and the clothes that I have washed smell so bad that I cannot use the washer anymore. I tried to call customer service, but it is impossible to get any help because the lines were so backed up, I have not had the time to sit and wait for an available person. Not to mention there is an extensive process of pushing lots of buttons before you are put on hold to presumably talk to a human being. I assume this is because so many people are having so many problems with their Whirlpool appliances. It is not surprising. I bought a new washer, a GE. It is awesome!When I have the patience and the time, I will try to call Whirlpool again and see if they are willing to do anything about the washer that at this point is just sitting in my garage taking up space. I spent around $600 on a washer I only got a few months of use out of. When we moved it to the garage, we could hear water swishing around, which explains the horrible smell of the clothes. Once I started having the issue, I went online to see if this was an easy fix, and it turned out that LOTS of other people are having the exact problem, to the point where people are trying to get a class action suit going. Do yourself a favor and avoid the hassle of dealing with this company. If you purchase a Whirlpool washer, I guarantee you will be sorry. Trust me, I was stupid enough to do it twice. Hope this helps someone avoid the headache these appliances have given me.I will never buy Whirlpool again. And by the way, Maytag is made by as well as the following: Admiral (Canada), Chambers, Coovert (acs), Crosley (newer fridges, a/c, washers), Danby (8, Estate, Inglis, Ikea, Kenmore (see Sears), KitchenAid (4), Kirkland, Maytag Epic®, Roper, Speed Queen (Canada only), Sub Zero (undercounter ice makers), Whirlpool.

I got my water heater 3/13/12. Ive had to restart it now 4 times & have been totally out of hot water for two months! How can I get help from you or Lowes? This thing is supposed to work for 6 years & I havent been able to keep it going for 6 months! Help please! Can I get a different one? This one hates me! Being widowed & having a metal hip, it’s hard to get safely into the attic to restart it and not sure it will work longer than 2 or 3 weeks! Ive been bathing in the kitchen because thats where the stove is! Thats the only way I have of having hot water, is on the stove! Thanks for listening!

Water heater model N40t61-343 - Why does a water heater fail after 4 years when there is a warranty for 6 years? Is this water heater an omen for Whirlpool? I have a wife who is terminal and I trusted the Whirlpool name for hot water. What are Whirlpool going to do about this water heater?

Most dissatisfying experience with Whirlpool. In 2013 I bought a stackable Whirlpool washer and dryer. Everything worked well for two months, and then the washer started having problems. The washer memory board unit (MBU) needed to be replaced. This was done under warranty. One and half years later I started getting the error F07 which means an electrical problem. I called Whirlpool and they told me a technician would cost $85 for a service call. I delayed the call until today.The technician came, did a diagnostic and then advised me that I would need a new MBU. The cost plus labour amounts to almost the cost of a brand new washer. To add insult to injury, Whirlpool advised the service call would cost $89. (They upped the price since my last call.) You can imagine my shock when the technician told me that the $89 covers the first 15 minutes. I paid $133.34 for one half hour diagnostic testing and to be told I need a new MBU which is on back order for at least 6 months!!! My recommendation is - NEVER BUY any Whirlpool product ever.

Whirlpool Cabrio Platinum Option - Very stylish. Well built - very solid and heavy constructions. Full features from quick wash to sanitary wash, very energy efficient, steam setting on dryer for touch-ups. Quick loads, etc. We were looking for a washer and dryer set that would accommodate large quilts and blankets and still have the flexibility to handle small and delicate loads, and be energy efficient. The Whirlpool Cabrio Platinum Option is solidly built and very sturdy. It handles small and large loads and is very energy efficient. Both the washer and dryer handle sheets and pillowcases without a problem. Wed recommend them to anyone.

We purchased a brand new Cabrio Washer and Dryer in 2008 from Lowes. The salesman at the time suggested I purchase the extended warranty. It was because of the state of the art controls in the machines that could cost plenty if they had to be replaced. I was a bit skeptical at first. After several weeks, I returned to the store and purchased a 4-year extended warranty. This was probably the best money I expended in some time. In less than three years of ownership, I have had to use the warranty twice for the same faulty part (water control valve) that the repairperson told me was problematic. Then after reading the horror stories that consumers submitted to this website, I felt compelled to voice my opinion as well. I have been a die hard Whirpool product fan my entire life because they used to manufacture quality, long lasting products. I am moving soon. And I will have to purchase new appliances for the kitchen. But they will not be manufactured by any Whirlpool company. Shame on you Whirlpool!

I have front loader, Ive left the door open after washes, run cleaning cycle once a month, never had any issues, like with anything. If you take care and service it regularly it will last a lifetime.

Purchased a G16SDRXX07 three door Whirlpool refrigerator two years ago. Ever since new, when there is a very short power glitch the refrigerator shuts down and will not re-start without manual intervention. This happened at two months. Whirlpool replaced the boards. Still does it. Also when this happens the water dispenser will no longer dispense continuous water. It stops after three ounces. Now they want to charge me for a service call and parts to correct a problem that is obviously built into the unit. There should be a recall on this. Whirlpool should correct the problem free of charge as it is obviously an electronic design issue. Upgrade the necessary control board and replace it. If not, after being a loyal Whirlpool customer for 42 years, we will replace this unit with a different brand that Whirlpool does not build.

We purchased the Top Loader Cabrio in 2006 for $1100. About 1 yr. later it just stopped, but was covered under a recall. A year later it stopped working again and cost $400 plus we bought a 3 yr. service contract for $350. A few months after the service contract ended, the spin cycle got very loud and it started leaking grease and water. It now need a ball bearing and $600 of work. So now we spent almost $2000 for this washer in 8 yrs. Our Maytag was $400 and lasted 15 yrs and we gave it to someone else who is still using it and we never had it repaired. It sounds like Cabrio customers have been complaining about the same issues for several years but they keep recurring and Whirlpool is doing nothing to correct them. We are not putting more money into it after reading all the complaints. We are buying another washer and another reliable brand. I would have been a customer for life because I did like the way it worked and cleaned, although I hear so many people had problems with that so I am not waiting for that to fail too. And I recommended the Cabrio to several people who bought them and now I hear they are starting to have problems. You should stand behind your product and correct these problems and recall or fix them at a reasonable cost.

I’ve had the dishwasher for at least 3 yrs. if not longer. I have a long history with Whirlpool products and so far I haven’t had any problems with my past purchases. They normally wear out from age because if you take care of it normally they last for years.

We purchased an energy efficient Whirlpool water heater on 10-20-2005. This water heater has been serviced at least if not more than three times. The computer box on the top has been replaced twice each time leaving my garage flooded. This time the water is running from the thermostat box again the garage is flooded. I called for service and the representative was very nice and understanding. He gave us the information to pick up a replacement heater. The complaint is the mess that it made. I have already filed a previous claim with my homeowners insurance for the damage. I would like to know why I have to file repeated claims with the risk of losing my homeowners insurance because of the repeated damage caused by Whirlpools obvious defective water heater? I would appreciate some resolution from Whirlpool for the damage this water heater has caused. The replacement heater is fine but I would ask that the to company consider some compensation of the water damage this heater has caused again.

The drip hose had to be replaced 6 months after I purchased the refrigerator. At that time the warranty covered the part but the technician told me that Whirlpool was aware of the problem. About 5 months after the warranty expired, the same problem again - ice built up on bottom of freezer and water leaking out from the left side leaving a puddle on the floor. I called Whirlpool and they said warranty is expired. I tried to tell them about the defective part but to no avail. Had to pay to have drip hose replaced again. One year after that the main CPU board went and had to be replaced ($350.00). I sent the part back to Whirlpool, registered mail, hoping they would respond with a yes, this was defective. Their response back to me was, “warranty is over.” For a main board to fail in a $1500.00 refrigerator in less than 3 years was uncalled for. Two days ago I noticed the puddle on the floor and had to call in a technician and ONCE again the drip hose had to be replaced ($160.0). He told me Whirlpool is well aware of the problem and there is a Service Pointer out on it and the code is S38211. Thanks for nothing Whirlpool. The refrigerator was a lemon and you did nothing about it. I wish I would have read these reviews first. No more Whirlpool products for me! PS. I was a dedicated fan of Whirlpool for 40 years!

Whirlpool Duet 3.9 cu ft High-Efficiency WFW9451XW00 - Hear my first experience with Whirlpool. I purchased a washer machine 30 April 2014. Guess what - machine stop working suddenly on July 30th, just about three months later. I had a lot of guest from overseas. While they visit me, I did not have my washer machine. How embarrassing. It was big mistake to buy Whirlpool. It is all made plastic inside and they uses cheap Chinese material. Anyway, technician came house to check what the problem was... all control system was burned. He ordered almost 10 parts from Whirlpool on 04 August. Whirlpool scheduled delivery for 20 of August. I called them for them to send the parts faster so my guests could wash their clothes. They send them little faster for August 16. After a day, technician was in the house again. I waited about 3 hours for him to fix my machine. He was really nice guy. He put install all new parts. Just in front of me, new parts broke after 5 minute. Whirlpool still did not contact me about their decision. Today is August 26th... I called them 5 time already - Nobody give me useful info. NO Whirlpool, guys - bad service.

Bought it May 2019 and till now 3 times it failed and every time it takes 3 weeks to fix. As someone mentioned the Technician never sent with the possible parts and it takes another week to get the part. Whirlpool refuses to replace the bad product. I will never recommend this product to anyone whom I know want to buy a washer.

Within a few months after I purchased my gas hotwater heater, I started having problems with it not wanting to stay lit. It was purchased in 2004. I see that this is an ongoing thing with Whirlpool. Every time I would call them, they would give me stupid answers on what it could be. One lady got hateful with me. I have replaced every part several times and Im having problems. About every two to three months, Im replacing thermal couple. As of right now, Ive been without hot water for eight days. I called and he told me about a trip button that is in the little white thing that has wires going to the thermal couple. I push in on it and then tried to start my heater and it worked. They have never offered to replace it or even give me a discount on a new one. No one should be having so much trouble out of your hotwater tank. This is not normal. These are defective and should be recalled. This company is ripping the consumers off and we need to stick together on this and do something about it. Im afraid to buy another heater because I can see that the new ones are still junk. What do you do?

We bought a Whirlpool front door open washer machine from Best Buy on Oct. 2, 2011. We didnt start to use until our basement got finished. In November when the basement was ready, we found out that the machine didnt work at all. We called A&E factory service as suggested by Best Buy. They sent technicians 3 times in 2 months to check the machine. Now, it is 3 months later since we purchased the machine, the machine is still not working. We contacted Whirlpool, and they would not exchange to another machine, instead, they told us they will send another technician to check it once again. This machine costs us $800 before tax, but until now, it is still not working. Can you tell us what to do? We called Best Buy and they said this machine is under factorys warranty. So we called A& E service, who said that if Whirlpool called them, they will tell them it cannot be fixed. However, they need Whirlpool to call them because they work for Whirlpool. Is 3 month waiting not enough for a brand new machine to get fixed? And the worst thing is we still owe money to Best Buy creditor. Please help us to get rid of this! Thanks!

I have purchased Whirlpool refrigerator 2 years back. Suddenly my refrigerator stop working. When I filled complaint against this in customer service care. They sent technician. He told its compressor not working and asked 2800 rs for gas filling. Then he said hell come tomorrow for this. For 4 days he didnt come. After 20 calls, to customer service centre they said, Your refrigerator has to sent to the center. For that they asked 1000 rs... We were so disturbed by their slow service. We immediately said yes. Now when our refrigerator arrived at their center. Now they are again asking for 3400 rs for other part. Im so frustrated by this service. What type of warranty you are giving.. The warranty is of just the box.... So bad products. Such a bad experience... Never gonna buy Whirlpool product again or recommend anyone.

I bought a Whirlpool refrigerator about 1 1/2 years ago. Mechanically it works fine, but many places on the outside are showing small rust, circular rust spots. Looks like the refrigerator has the measles. I dont think ordinary paint will cure the problem since it looks like the rust is coming through from the inside of the door. Any ideas as to what will cure the appearance and keep the rust hidden????

Weve had this washing machine only a few years, and our household of 2 probably averages 1 load of laundry per week. Weve always had the same problem everyone has with the detergent stains on clothing and having to rewash loads, and the only remedy weve found was using the oversized loads setting and rewashing a load. The last straw was 6 months ago. It quit going through a complete cycle and would not spin out without resetting it. Then it quit spinning out at all. Service Guard, a 3rd party warranty company, diagnosed a faulty motor and ordered a replacement. After a long delay Whirlpool advised it was back-ordered for 3 months. A week ago Whirlpool advised them it was now back-ordered until 5-27. They did not know whether wed ever obtain a replacement motor. After taking clothes to our sons house for a couple months to wash, we purchased another used machine to use until ours is repaired. It is beginning to appear that machine may be our permanent machine. This is a pretty sad testimonial about whirlpool. We have always used Whirlpool appliances but appears we may have to switch brands. And it certainly does appear these low water machines are garbage. Very disappointed in Whirlpool.

Oftentimes when we take out the dark loads there is a white line left. It appears to be detergent that does not go into suspension. We are using HD. Just lately we switch to liquid. Question in our minds is if it does not move the water enough to put the detergent in suspension, how in the world is it even cleaning? I do not see the turnover of the clothes. Where is the quality control with this?

This new Whirlpool washer hasnt worked from day one and the company wont do anything, they wont even answer me, I will never buy one again, all the same problems everyone else is having, Im just waiting for a lawsuit.

Our Whirlpool refrigerator, model MODGI5FSAXVYO, began leaking water from the freezer onto the floor about 3 months ago. We purchased the unit in January 2011. We had to keep a towel on the floor to absorb the moisture. Our troubles began after the freezer door was left ajar and the interior became quite frosty. We had turned off the freezer several times to defrost but nothing helped until this morning when I read the comments of Marea of McClellanville, SC and Ruth of Vavenby, BC.I then decided to begin exploring taking apart everything until I reached the freezer unit in the back of the freezer. I discovered a lot of ice with the ice blocking the drain hole which is supposed to drain condensation from the freezer fins to a drain pan in back of the freezer. Apparently, leaving the freezer door ajar caused the drain hole and surrounding area to ice up. Condensation from the fins would keep dripping until it overflowed onto the bottom of the freezer until it filled up with ice. The water then had nowhere to go but out of the freezer onto the floor. The simple solution to this problem is to turn off the fridge, empty out the freezer and allow the frozen drain hole to thaw out. You can easily remove the back panel of the refrigerator to see if water is then draining into the drain pain. Good Luck! Ed

In 2006, I paid $1,300 for above fridge and bought extended warranty. Within a year, I had four service calls for condensation in bins that causes freezing of lunchmeat, veggies, etc. and anything put in them. The A&E service company said to use plastic bags and then said I should keep the bin drawers open at an inch so air could flow. Next call said vacuuming underneath would solve it. Final call said again to use bags and suggested modifying the fridge by making a hole in the sidewall (which would nullify the warranty).Since I declined modifying the fridge, he contacted Whirlpool saying I declined service. I still have this problem, was going to call for service because I could really use the space the drawer provides but I have a feeling I will just be throwing money away. I was going to contact Whirlpool but Ive done that too. I feel totally ripped off on an item that should have quite a few years of service left.

I rent a condo unit and hardly use the microwave. It is nice to have. Never had one over the stove and it came with the unit, so I gave mine away. After living here for 3 years I am now moving to another city 5 hours away. I noticed the other day when I went to melt butter for popcorn, the door crack, which I noticed the second year we lived here, has gotten worse. Not just worse, but the handle looks like one pull and its completely broken. My landlord expects us to pay for this. I am reading and I see that its from the heat from the stove, which is also a Whirlpool product, is to blame, not the user. How is this right, how is this fair?? When we move we will have to buy a new microwave, that will sit once again on my beautiful microwave cabinet and I promise, it WILL NOT be a Whirlpool!!!

Favorite feature is the double oven. Both ovens are separate self cleaning. Top oven smaller, perfect for a pizza, cookies, small stuff. Great features for entertains, multiple foods can bake at same time. Ceramic top easy to clean, boil overs cannot seep under anything. I have had this oven for over 10 yrs, minimal repairs.

We moved to a new house Nov. of 2012 and I went to Lowes to buy a new refrigerator. The last refrigerator we bought was a Maytag. It was a LEMON and probably had every part replaced because we had the warranty. At Lowes I thought the Whirlpool Refrigerator would be a good choice. We didnt purchase the warranty, big mistake. After only 4 YEARS, the refrigerator is DEAD, not in working order and would too expensive to fix says our reliable repair serviceman.

Owner of 20 apartments, 16 of them have electric water heaters and 4 have natural gas units. Have replaced over the years all 20 water heaters. 19 of them were replaced with Whirlpool units bought at our local Lowes. It is my opinion that they are very unreliable. The tanks rust out in NO time. The electric units last just a little better than the gas units but still terrible. Of the 4 gas units so far I have had to replace 3 of them and the longest one lasted 6 years and 7 months!! One of them was just over 6 years and the other was 9 days away from warranty expiring. They replaced that one. If you have no other choice make sure to buy extended warranty if available. They just dont last!!

I purchased my first Whirlpool washer in 1959 and have been true to the brand since. This was a big mistake when I bought the WTW4950XW0. At first I thought it was the learning curve on my part with the new technology. The very first wash load was dry on the top layer....never got wet. Then there was the blinking red light .....you could never leave the room and expect it to continue to do anything. One solution I found was to unplug the washer....wait 30 seconds and plug in and follow with lifting the lid and then close the lid followed by holding the start button down for several seconds. This worked sometimes.Very noisy....sounds like a plane taking off after the gears shift and lots of clicking and a long pause to have the water to enter the washer. I have run out of patience. I am going to buy another washer today. I called Whirlpool twice for advice and they offered none but a high dollar repair and no compensation for the lemon I had in my home. Enough is enough.

At some point, Whirlpool should accept the fact that they should not sell this machine. Word of mouth spreads fast! Im hoping it will make a big dent in sales because I know then they will listen and act! I purchased it in 2006 for $800, thinking this Cabrio 6400SW is a dream, I can get more done in less time (at that time, there were seven in our family). However, problems within the first year, F1, but I was happy and still under warranty! It was fixed, only to start the problem again. This time, not under warranty! I really wish I had said yes to the extended warranty! Even the repair guy Whirlpool sent suggested it may be a good thing to get the extended warranty if I were you! I think he was trying to tell me something!My naive thought was, why spend more money we did not have? After all, it is a new machine! I did not comprehend that any company could sell and continue to sell something that was clearly a defective machine! Nor did I entertain the thought that a company would not stand behind their product! It is now 2012, I still have the machine because we have dealt with it and have/had no extra money to throw out at it. I have dealt with F1 for several years and did not contact Whirlpool, mostly out of lack of time to research what the deal was and if others were experiencing the same. In November 2011, after reading many complaints and frustrations on the internet and what results they got, I called Whirlpool. Using a level head, sugar sweet persona and a mindset of disbelief that Whirlpool would allow such problems, the customer service girl did her best with what she was told to reply with (meaning, there is nothing she can do). It is then that you ask to speak with a manager or director. I won in getting a repair guy out to fix the F1. They made it sound like they were doing me a onetime favor. The machine board was replaced, the repair person also thought there was an obstruction in the hose and he could fix it, but it would cost us money and suggested we try our hand at it first. We did find an obstruction and for one week, the machine was quietly working beautifully! Whirlpool even called to see about how it was working and my husband had answered that everything works well, not knowing that Ld is our new problem. Ld had started to pop up at the end of that week.So here it is July and Im so frustrated trying to get wash done. Im thinking of all the wasted time, all the wasted electricity and energy Ive spent trying to get this machine to work! My kids are trained to hit stop/pause if they hear it beeping. Some days we cant even get the clothes to spin dry. I try different cycles to get the machine to start and often have to cancel the cycle and change it to another cycle to get the machine to continue. Is there a smell? Yes, and I run the clean washer cycle twice in a row just about every other week now. That doesnt even seem to clean the washer anymore! Tangled clothes sometimes. Ld always, uL sometimes and a sound like it is trying to do something but is stuck. Lots of laundry to do! No money to fix it! Whirlpool needs to stop selling an inferior machine! I know one thing. Never Whirlpool again and I tell everyone not to go with Whirlpool Cabrio. Even one of my co-workers had one and bought a new washer (not Whirlpool) because of problems with her Cabrio only after three years! Do not purchase a Cabrio!

In August of 2013 the lid on my Whirlpool Cabrio, model #WTW7800XW0 simply fell apart. This washer was purchased from Lowe’s in Live Oak, Florida on August 23, 2010. Lowe’s put me in contact with the authorized repair service, A&E Factory Service. The A&E technician arrived and told me the hinges were the cause of the lid breaking apart. He ordered a new lid and new hinges. When the lid and hinges were delivered the technician came back to my home and looked at the hinges again and said they didnt look that bad so he didnt bother even opening the box with the new hinges. He just put the new lid on and said I shouldnt have any further problem. The total cost of the new lid, hinges and service call amounted to $385.50. Well, here it is - not even a year later and the same problem is back with me. Yesterday (July 23, 2014) I was doing a load of laundry. When the load was complete and the lid lock turned off - the lid actually sprung upward and now the lid wont close. It seems that Whirlpool is fully aware they either have a design flaw of defective lids and they are gouging the customers for their errors. The Cabrio model is supposed to be top of the line - certainly not a cheap machine. I was, at least, happy with the performance of this machine cleaning my clothes properly but this lid problem is ridiculous. I do not plan to purchase any Whirlpool products in the future if they do not make things right by myself and hundreds of others with this same problem.

We have never had problems with our old Kenmore appliances. Since we have had the Whirlpool complete set we have had problems with both the Refrigerator and now the Stove. The fridge had already been re-engineered by the time the repair man got here but the fix didnt work. We had a 50 degree refrigerator for over a month. Now the stove wont keep a constant temperature so we wait for the service man once again. They look beautiful but they are the worst we have owned over our 36 years. They obviously have engineering issues looking at all the other reviews. I dont see us purchasing another Whirlpool appliance in the future.

I have had a Whirlpool washer for less than 1 year and have had it serviced over 7 times with drain problems - code A10 being displayed. Have not been able to resolve the problem with neither the dealer nor the manufacturer. What a lemon!

Whirlpool wrf560seyw00 refrigerator plastic tasting water - Purchased 22 months ago. Did not think a warranty was necessary. Even if I had a warranty, they say they wouldnt have paid on the claim. I called Whirlpool asking for a one time goodwill policy adjustment considering Ive outfitted my home in all new Maytag/Whirlpool appliances over the past 3 years. In a nutshell, their plastic water lines to the dispenser in my fridge are deteriorating. There are plastic floaters and a horrible plastic smell and taste. You cannot drink it. First, they blame the filter mixing with the chlorine from my city water (go ahead and laugh... because thats just nuts) and when I told them I removed the filter two weeks ago and there are floaters in the water, they said my water still was to blame. Heres a thought... Dont use cheap plastic lines when you sell someone an expensive appliance! Is it really that difficult to offer a quality product? This is a smaller three-door unit (French on top w/ bottom freezer). There is no water holding tank because its small and we have a copper supply line. My neighbors dont have trouble with theirs either. I may be female but Im not an idiot. Maytag/Whirlpool corporation has lost a loyal 20 plus year customer.

We bought a Whirlpool French Door refrigerator in July of 2018 and it has gone out twice (quit cooling and has completely frozen over). The first time it went out at 6 months and the second was two days after the factory warranty expired (the warranty for the Whirlpool repair company lasted only 90 days for parts and labor which is useless). I’ve called the company to come take a look and it will cost over $100 just to have someone come out since we are outside the factory warranty window by four whole days. I was basically told there is nothing they will do even though the same problem keeps happening. This refrigerator was brand new and didn’t even make it six months.Now we will need to either pay hundreds of dollars for repairs (knowing that the issue will likely happen again) or buy a new refrigerator. Even though we have barely had this appliance a year. I will never, ever buy Whirlpool products ever again. I also posted my negative rev on their official website and it never got published. They only show their 4-5 star reviews (all of which say the customer has been incentivized in some way). This is a misleading and sneaky process.

I purchased at Lowes and they say was without warranty. I have had all kinds of trouble. The pilot light was replaced in the burner easily because of recall. Now the pilot will not stay lighted unless you tap on the gas valve. Then as soon as the water temperature comes up, the burner and the pilot light go out. I went to Lowes for a new gas valve. They have one for natural gas of $58. They do not stock for propane. I have to purchase from Whirlpool which costs $228. Their comment is that it is more expensive to build another. They do not change offices any longer because of PSi difference bull crap. I purchased a Whirlpool gas stove 2 to 3 years ago and I had to purchase an LP change over kit to use it. This is nothing but a case price extortion. I will never purchase another Whirlpool product again and I would advise no one else either!

I purchased a Whirlpool refrigerator in February 2016 from Lowes. Within 3 months the freezer started frosting up and eventually wasnt freezing. I made sure the back of the refrigerator was clean of debris and defrosted the freezer. This started occurring every 2 weeks. Upon a visit to Lowes, they indicated I would need to call the manufacturer. Well, after calling about 5 times and sitting on hold over 30 minutes each time, I gave up and decided I would just deal with having to defrost it every 2 weeks.Fast forward to September 2016. I wake up to $300 in food at 67 degrees in the fridge. Mind you, Im a caterer and have a wedding to cater in a few days. So here I sit on hold with Whirlpool. The man answered the phone after 40 minutes on hold. Then proceeds to tell me there are no technicians in my area and someone would get back to me in 24-48 business hours. Unacceptable, I say. I have now been on hold for another hour while he sees what he can do. Biggest load of crap ever. He didnt bother apologizing for the loss of food, and hasnt checked in with me once. I think the guy might have put me on hold and gone to lunch. I will NEVER purchase another Whirlpool appliance - and zero stars to their customer service team. This is **!

Since these are made in Mexico as told me by the Lowes rep, quality has suffered. 1st one so crooked and put Roger on, no doubt a crooked floor, could not be fixed or leveled or plumbed. Got a replacement and, yes, same problem! Took off upper hinges and reamed all 4 hole out to line up tops of doors. Only problem is box of fridge is sooo racked that rear shims are needed, and many to experiment. My floor is perfect so its not that. Fixed for now but I am a pretty.much a perfectionist. Dont buy, make. Then Chuck them all in a landfill where they belong! And I dare anyone to try and get thru to them! THEY DONT CARE AT ALL!

Refrigerator caught fire - I own a 2003 Whirlpool Gold side-by-side refrigerator that I bought new from Lowes in 2003. On Friday, July 13, 2012, I woke up to the smell of burning wires. I called 911 and they sent out a fire engine. While waiting for the firemen to arrive, my neighbor came to help me determine where the smell was coming from. Within seconds, we heard loud clicks and a huge cloud of gray smoke came out from behind the refrigerator. The firemen arrived, entered the house, unplugged the refrigerator and told me that the smoke and smell was coming from behind the fridge.

We purchased Whirlpool AquaLift oven from Lowes 10 months ago. Since then, I dread each time I use the oven because I end up cleaning it by scrubbing and using different products because AquaLift cleaning is a scam. I have arthritis in my joints especially my neck, so cleaning it by sticking my head inside is a nightmare for me. I will try to call the company and see what is going to happen. I read that someone is suing Whirlpool for this product so hopefully they will recall the product or refund us if we return it.

I bought my washer machine because my other one died on me. I was nearly everyday so I needed a dependable machine but also good price. This machine is both and I would definitely recommend Whirlpool.

IPod the Gold Series from Whirlpool appliances including the French door with the freezer on the bottom the induction still two ovens and glass top the microwave in the dishwasher does it cost me about $8,900 dubstep problem with it is after two-and-a-half years of using it the freezer stopped working and coming to find out that not only mine but three other ones in my account have the same problem. The sealed system for the freezer had a leak in it. I lost the freezer traffic to Whirlpool. First time around they said, No problem well take care of the part. To take care of Labor. I waited a month. Nothing happened. I called them back. They said I needed to do something else so I waited for it to happen. Nothing happened. Now I call back 8 weeks later without a refrigerator my house come to find out they told me theyre not doing nothing.Well four weeks later now Im sitting with the stove which cost me quite a bit of money like $2,000 for the induction stove. Now its burned out the computer components. Control panels are both out. It will cost $800 to repair it. Now well pull. Said they will also pay for parts for that but not for the labor so now Im stuck without a refrigerator and I dont have a stove in my house and theyre saying its okay that these very expensive piece of equipment that I bought and its okay for them to only last 2 years. Never had a Whirlpool last me less than 10. I think theres something wrong with this picture.

We purchased Whirlpool Oasis. The top loader washer and dryer 5 years ago from Sears. Both are scrap now. Paid high end money for these. Tub was changed on washer 2 years after purchased. Now looks like electrical control panel is gone. Oh well, Sears not really the problem because Whirlpool holds the monopoly on appliances. They are made to fail. Watch marketplace or W5 shows the tech men tell the story... You want to get screwed, buy a whirlpool. Hell I did.

I purchased a Whirlpool Cabrio washing machine April 2016. I was so excited to have a new washing machine. I thought the 1st couple times I used it I just didnt have settings right. It uses so little water it doesnt get all clothes wet. If they are not wet they cant be clean. So I started doing very small loads. Then clothes were not clean. They stink. So I have tried every detergent out there. Nothing helps. Another thing it takes an hour or longer per wash to get not so dirty clothes. Not to mention it puts holes in my towels. I tried reaching out to Lowes where we bought it only less than 4 months ago only to be told they would contact Whirlpool. Whirlpool wanted to send tech that I would have to pay for just to tell me that the piece of crap washing machine is doing everything the manufacturer made it to do. I told him I was not going to pay so. I think with all the problems people there should be a class action lawsuit. DO NOT BUY CABRIO!!!

This washing machine (Whirlpool Cabrio) is the worst piece of machinery I have ever purchased. We have had to make numerous expensive repairs and now its broken again. Rather than pay $400.00 to repair it yet again we have decided to buy a new one. Definitely not a Whirlpool.

I bought my Whirlpool washer/gas dryer 13 years ago and up till now I havent had one service call or repair done on either one of them. I have owned a Whirlpool washer/dryer before and I didnt have any problems with them either. When the time comes and I have to buy another set, there is no doubt in my mind that I purchase Whirlpool products again!

Purchased above refrigerator (WRF736SDAM13) over a year ago and it has been nothing but trouble. Ive had service companies out 6 different times. The doors never lined up or closed properly from day one. The final and last attempt to fix was putting caulk in the seal of the doors!! Left door does not seal properly and moisture builds up on inside. I requested several times for a new one and Whirlpool refused. Also purchased microwave, stove and dishwasher. Microwave went out 6 months after using it. They had to replace a major part. At least they did this at no charge. Just the hassle of having to be home 2 times to meet service tech. WILL NEVER purchase Whirlpool appliances again. Ive been using them for in all my homes in the past. STAY AWAY from this model.

I have tried to contact Whirlpool, email and telephone call. Finally someone called me but Customer Service was poor. I asked her to have a Manager call me, but she never did. They also never responded to my email. We Purchased our new Refrigerator 21 c.f. side by side 2 months ago. The ice maker is driving us crazy. It is very loud. There are white plugs on the 2 bottom corners that make the appliance look extremely cheap. I am not happy with this Refrigerator!

We bought our Whirlpool washer (WTW5700XWO) in April 2011. This machine has so many issues. Lets start with it not getting our clothes clean. Some clothes never even get wet. Then on the other hand, there are times when the clothes come out soaking wet, like it never went through the spin cycle. (We know it did because its super loud!) Recently, it started shutting off during the wash cycle. Sometimes, it doesnt release the soap or the fabric softener. I am so frustrated with this machine. There should be a recall. We paid $700 and now well need to go and shell out more of our hard earned money to buy something that actually works. I will never buy another Whirlpool appliance.

Whirlpool Gas Range Model WFG524LAB0 - Purchased on 09/2013. Product works well but noticed back in July 2014 that cook top was not cleaning well. Did not mind it that much thinking it was just baked on grease and would just do a general cleaning when I get to it. After the holidays and now getting around to clean the range top, I discovered the cause of range top not cleaning well. The porcelain was chipping away.Today I called Whirlpool customer to complain and see what they do. They replied that it was just a cosmetic blemish and that was not covered under warranty. I told them that that cosmetic blemish lead to rusting and eventually result to failure of the product. They also said it was out of warranty but was eager to have a tech come over to check the problem out for additional fee.

We bought a side by side refrigerator/freezer in 2013 from our local Best Buy. We have usually bought Whirlpool appliances. Before we bought this refrigerator the last Whirlpool we had for 25 years. This past week our refrigerator went out. We called a repair man. He said the circuit board was out and would cost $450.00 to replace it. We decided to buy a new one. I am very disappointed that it only lasted 7 years. Oh I forgot to mention the ice maker went out about a year ago. We did get new filters as instructed. We did not buy another Whirlpool.