Updated on 11/29/2021: LG kitchen appliance buyer please beware. Again, based on my experience, any potential buyer should do research on the dependability of the product and any posted customer experience comments before purchasing any LG kitchen appliance. I made a post 2 months ago on the unreliable refrigerator I purchased and the lack of customer service from LG. Shortly after that post I got action, but it has turned out to be just lip service. I have provided everything LG requested to get a prorated reimbursement for the refrigerator. I have been told on several occasions the reimbursement is approved and the check has been mailed. To this date, 11/29/21, I still have not received the check and I still have an unreliable LG refrigerator. The “promises” of me receiving a reimbursement, which come from as high up of the “liaison of the president”, apparently are meaningless. Bottom line is if you are planning to purchase kitchen appliances please, please consider my situation in order to avoid hours and hours of wasted time and frustration as well as money if you go with LG.Original Review: LG kitchen appliance buyer please beware. Based on my experience, any potential buyer should do research on the dependability of the product and the customer experience comments when something does not work like it should. We purchased the French door refrigerator in November 2019. We started having a problem with the freezer compartment getting too warm in April 2021. This is October 2, 2021 and the problem still exists. The customer service department scheduled repairs. Nine technicians from two different companies have worked on the refrigerator. Many components have been replaced including thermostats, rear cover panel and the mother board that controls everything. The problem revolves around the defrost cycle and the unit not being able to recover from defrosting. The compartment gets too warm, 41 degrees. The refrigerator compartment also gets to 41 degrees. Multiple times everything in the freezer has thawed and turned to liquid. Ice melts in the ice dispenser and runs on the floor. The issue has been escalated 4 times now. Three of those have been to the Defective Returns Department. They rejected the claim first due to “improper submission of the claim by their representative” and a second time because “the person handling the claim no longer works for the company”. I have emailed the President twice without a response even though his webpage says he will respond. My experience has been extremely poor and I still have a defective refrigerator. For $3,100 I expected a unit that would perform and last for a number of years. The company has no doubt spent near that amount of failed repair attempts. I’ve been told that my unit qualifies for either replacement or refund due to the number of repairs and due to the failure of the company to schedule repair within 14 days. This problem is a nightmare and has no resolution within sight. Life’s Not So Good with this kind of customer service and a company that does not stand behind its product. Buyer beware!

We are in our 8th year of ownership of an LG model DLG7188WM and it has stopped working for the 8th time. We had 3 repairs in the first 2 years and had no luck getting LG to replace the unit as the problem was always the same, a defective drum and back panel. This happened 4 more times. Luckily the placed where we purchased offered us a free extended warranty due to all the issues. Now the unit has seized and will probably need replacing. Our LG Washer which was bought as a matching set has worked but suffers from moldy smells even though we leave the door open and routinely clean it as recommended.

I purchased the LG range from ABC Warehouse and the glass cracked and I called automatic. They say I abused my range and the warranty is no longer good. If they would explain warranty on a heated glass top better I wouldnt purchase a $900.00 stove that only lasted for 5 months. So I called LG, they couldnt help. So the extended warranty had me take out isnt any good either. I had a Sears ceramic top 15 yrs. and it never cracked.

We purchased an LG front load washer and dryer and they both work fairly well. However, the front of the washing machine is rusting! Yes rusting, right by the soap dispenser. It sounds ridiculous that after 4 years the machine is rusting, but worse than that was the companys response. LG does not care. They act like they care, they tell you they care, they express their sorrow, but they wont fix the issue. They do absolutely nothing! They expressed to me that I must continually dry that area. In the manual it tells you to keep it dry! Not that the design is bad, not that the dish should not leak, but that by not constantly drying that area it could rust! I asked if they ever heard of this happening and they said no. Then I searched online and found out, that was not the case. This is absolutely a problem! A $1,000 problem. Supposedly a reputable company but what a piece of garbage! My last LG experience for sure!

LG has one of the best refrigerators that I have ever used and was easy to maintain and clean which is an underrated feature. It was recommended and the sale made it unbeatable. It did everything I needed it to for the price. It was a good reliable refrigerator for the apartment that it was in. Well kept and easy to store and organize food and beverages. The shelving was well done and easy to use, allowed for no clutter while storing a vast amount of food and drinks. The features I liked the most are simply how it was laid out on the inside, perfect amount of shelving and organization abilities. It had quite the capabilities and was just as good as all of the LG products that I had previously used or owned so no disappointment.

We purchased our Kenmore Refrigerator in April 2010. The door gaskets/seals continually fail. Sears has refused to replace the refrigerator. The door seals have been replaced 5 times now in the almost 4 years weve owned it. The problem is the door gasket/cam/holder design. Without a redesign of these parts, they will never be able to actually fix the problem. All they can do is replace the parts again. Now Im at an impasse; Looking at the refrigerator reviews and problems, I dont think there are any Good refrigerators made anymore. Our original GM Frigidaire lasted 27 years with approximately 5 replaced defrost timers in that time before the compressor gave up. How did things go from lasting 20 years to lasting hopefully 5 with the new appliances? Even the appliances made in the US dont seem to last anymore. Im very frustrated and angry with the situation. Were currently looking at going with a Sub-Zero refrigerator.

After the first year of ownership, what I thought was an investment of a lifetime, has evolved into the mistake of a lifetime. This washing machine (LG WT1201C) is depositing some kind of a black substance all over my entire wash. When rubbing this deposit while wet it dissolves into some kind of oily residue. I had three different service technicians from three different companies all of which said I needed to clean the machine more. Really??? One technician went as far as to say it had something to do with the drain line. I have used every product imaginable to clean the tub to include bleach, vinegar, tub clean from Affresh, and Tide, none of which has resolved the problem. I have even removed the drain hose from the machine, and washed it out (which should not have to be done). The slime inside the hose is not the same substance which is being deposited on my clothes. I had a very expensive set of sheets ruined on the first experience, not to mention having to drive across town to wash my clothes.The problem seemed to have subsided for a while, but now it is back with a vengeance. I called LG to set up a service call and spoke with Cyrus on 6-6-16 who informed me I would have to call back and schedule an appointment with Sears and was given the phone number of 800-905-9505. Cyrus stated these people were trained to work on LG products. I called the number provided on June 11th speaking with Donald and set the appointment for Monday June 20th and was given the repair ticket # **. On June 20th the technician didnt bother to show up or call, after I had taken the day off from work for this repair. I called LG in regards to this matter and spoke with Tori ID#**, who informed me they (Sears Center) had treated her just as poorly when questioning why the technician had not shown up or called. To make matters worse the Scheduling Department took it upon themselves to schedule an appointment for the next day, Tuesday. Again I placed a call to the Service Center to cancel this service call as I had not made the appointment and would not be available due to my work schedule. I explained, to the male on the phone, not to schedule any appointments as I would call back when I had time available. The following day I received another automated call to inform me a technician would be arriving on Thursday. Again I had to place a call to cancel this appointment. To escalate this matter even more on 6-27-16 I called the Sears Service Center, and was informed they could not schedule a service call for Saturday, as this was a warranty call and they do not do warranty work on Saturday, just non-warranty work, and I was informed, by Sears I would have to call LG back as my repair order had been cancelled, which I did, and spoke with Heather, who informed me they have no control over when Sears schedules their technician. On 6-29-16 I started the calling game all over again placing a call to 800-905-9505, and the female answering the phone said she could not schedule any appointments for any Saturday. I then asked to speak with the supervisor and spoke with Robert for the second time. When he started to say they didnt have any Saturdays available I advised him I had already spoken to him and knew he was not telling the truth. All of a sudden magic happened. I was given the date of July 9th with a service # of **. When asking Robert where this call center was he stated it was Columbia.

I bought $4000 LG refrigerator LRMDC2306S in November 2020. It started giving me a problem with ice making and cooling from mid January, even less than 2 months. Then it completely stopped working on 2/7/2021. I had to throw so much food on Super Bowl Sunday morning. The CL E error code on the control panel turned out to be an issue with a compressor. The part is even backordered for 2 months. I requested a replacement. I didn’t want to deal with the repair since it is definitely a lemon with a major defect. This appliance is not reliable. It will give the same problem over and over even with the replacement of the compressor. Who wants to exchange a compressor at a brand new $4000 worth refrigerator?! Pacific Sales manager was no help. I talked to many people at Best Buy customer service. They didn’t want to do anything for a customer since their 15 day return period was over and I didn’t buy their Geek Squad protection. I was told LG’s replacement or reimbursement process takes up to 6 weeks and the approval is not even guaranteed. They may attempt to repair first. I have already lived without a refrigerator for a month and now I am unsure of how long I have to live more without it. I have been calling LG customer service 3-4 times every week for a month to follow up. I have to repeat myself whenever I call for 30-40 mins because the notes are not complete and they don’t have a matching report from a tech side. Return authorization department is never connected even with an hour wait. It is ridiculous you get to use a refrigerator only for 2 months and you don’t get any help or support despite $4000 spent on an appliance with a major defect. I’m so frustrated with all the inconvenience caused by this refrigerator. I hope Best Buy and LG build up a better follow up system and prompt return service for defective products.

We purchased a LG front load washer and dryer few years ago and at the present time we have replaced three pumps and numerous other hoses (Dryer is working fine). As of 1/21/14 the washer again has failed to pump out the water so now I assume I will be buying pump 4! The only good thing is that the serviceman is here so often I no longer have to pay for service calls! I will never buy another LG product and tend to tell everyone I know of the problems I am having with the washer. Hopefully they will get it right soon!

My LG dishwasher has a stainless steel finish that cleans and shines quite nicely. Soap dispenser holds tablet or liquid and dissolves no problems. All dishes are clean and spot free with the dry mode. Plenty of room for all dishes and pots and pans. Silverware goes on top. Operation is very quiet. No complaints, and would definitely buy again.

Supervisor at LG services Leon is the worst and careless person that I ever dealt with. After sending the damaged door and closing the case, knowing that my warranty would be done after few days and on purpose delaying time, was asking me for the receipt, though they have all info about refrigerator. Another way to get rid of another unhappy customer left me no choice but pay for the service... But when installation cost more than a part itself I decided to buy just new different brand refrigerator and not give them a chance to screw me up again... Part of the door came damaged first time. Who knows what happens next time...That is disappointment that LG American brand does such a bad job and have thousands unhappy customers. No matter when they made if you put your name on Brand have Pride and make quality product, but obviously LG supervisor and all other bosses does not care... Not one review was answered or tried to help customer with low quality LG merchandise. Lesson learned. In the future LG brand will never be in my house and Ill try to spread word to prevent people from making mistake by buying LG.

After several months of intermittent stopping and then working, and several visits by various repair people, Sears finally eliminated the problem by replacing the electronic board (at a cost of $35 plus labor). The washer has been working perfectly for 6 months. I wished that someone could have told me this when I was experiencing the problem.

The Lint Catcher has a chipped end piece on one side and the casing that holds it is chipped as well. The clothes get caught on both of the chipped pieces and stretch, tear and break off depending on what the clothing item is.

Purchased a LG refrigerator at Home Depot. 2 years later compressor gave out. I called Lg services, Oh your warrantied just expired. Thief’s!!!! Come and pick it up and shove it up your rear end!!!! Stay away from Lg!!!!

Bought LG appliances for our new home a year ago; love the refrigerator & stove, but hate the dishwasher! I too, wish I had researched this website before purchasing. The dishwasher does get bad odors occasionally, & my husband checked the filter in it, but it was clean. I put a cup of vinegar in a wash cycle of dishes & it went away. The reason there was no food in the filter is because we thoroughly rinse, almost wash, the dishes before we run it 1-2 times a week! Very disappointed in the cleansing of the dishes! If a knife had mayo on it when put into the dishwasher, even a small amount, its still on there when it comes out! Doesnt clean coffee stains out of cups, either. I would never buy another LG Dishwasher or recommend it! It is very quiet, but I would trade the noise, for clean dishes! No other problems so far!

We have already had the dishwashers front panel replaced once because of mysterious stains that appeared (off white/greyish color) and now it is happening again. The shape of the stains are very odd and could not be splatter or drips. Is anyone else having this problem? I believe the stains are coming from within the door.... While trying to get a pic of stains, I just noticed my dishwasher leaks too!

Here I find myself reporting ANOTHER problem with our LG refrigerator that cost almost $3000. Its the three door with the freezer door on the bottom and is supposed to be wonderful because it has a linear something or other. The freezer compressor lasted just over one year. The labor warranty had expired and the compressor was covered. It still cost me $450 for the repair. Now, about one year later, the freezer has stopped working two more times with all the frozen food thawing. Curiously, after the food thaws, the motor starts working again. This happened to me again today. Fortunately, I have an old reliable Kenmore backup in the garage. I think that LG does not deserve another customer. Expect problems from them if you dare buy one. They should definitely be OOB. OUT OF BUSINESS!

Except for one very important aspect, over the past 18 months, I have been pleased with the LG front load washer. It is quiet and cleans well. I do keep the door open when not in use to avoid mold. Problem-1: At the start of each cycle, the solenoid that regulates drawing water is so powerful that its ruining the water pipes throughout my entire home. Problem-2: I’m still trying to find how to contact LG.

BUYER BEWARE! Try to keep short. Refrigerator 5 years old. Non functioning since November 15, 2017. Serviced x 3. Service charge totalling $401.25. Deemed unfixable by technician! After multiple phone calls to LG (wait x 40 + minutes each and every time). Most recent call 830 tonight. Was told tech forgot to turn in for request for new refrigerator. Todays date 1/10/2018. Was told we would have to wait til 1/16/2018 for review!!! LG could sell toilet paper; wouldnt buy!! They are not worth **!

The refrigerator is great except for the ice dispenser. It freezes and will not come out. You then have to clean the ice tray out in order to get ice from the door.

I bought an LG washer 4 years ago. For the last weeks, the electrical contact is going on and off, stopping the washing cycle in the middle. I had the wall outlet replaced but the problem persists. I have to unplug the washer for a minute or two and plug it back in each time I start a load.

We bought 5 LG appliances in April of 2010 and had them installed in August same year. So far we have had to have the wall oven repaired twice after only 3 years. After the first repair it broke down again within 7 months and we were told the warranty for the new part was only 6 months! Trying to get a second repair took over a month of angry phone calls just to try to get a LG certified repair shop to even book an appointment! When contacting customer service they will not let you speak with any sort of management/supervisory personnel and there is no way to receive an address for a letter of complaint. Our convection microwave also stopped working after less than 3 years and had to be replaced at the same time as the second oven repair. Should have been done with the first oven repair but could not get the part from LG in time and they were going to charge for another service call!Side by side double drawer bottom mount freezer refrigerator hasnt had the water dispenser work for a couple years. Their top of the line dishwasher has been having grinding sounds for over a year and this week is now on a continual run cycle no matter which cycle you request, just does not stop as well as having the loud grinding sound the whole time it runs whether 2 minutes or 20 hours! Just waiting for our induction cooktop to be the last of the appliances to quit, should be coming any time now! It astounds me that consumers can pay top dollar for products and get lower than average results with the products and customer service. Trying to speak to anyone within the customer service center is a lesson in how not to conduct business, and not being able to have a contact address or email or phone number for customer complaint is infuriating.

April 1, 2016 I purchased an LG French Door Refrigerator from Topline Appliance with 5 yr extended warranty from New Leaf Svc Contractors. Within the first 2 yrs, the compressor died and we lost all our food. The Warranty co only replaced up to $200 for our food loss. The compressor was replaced and the refrigerator worked fine for a while. In Jan 2021 the display stopped working on the door panel. Contacted LG and together we got it working. On 2/19/21 the ice maker stopped working. After multiple attempts to troubleshoot via the manual, and with LG representative, I contacted Topline, they put me in touch with the warranty co for repair. I finally heard back from them on 2/25/21. The repairman, ED came out on 3/3/21 didnt have the right parts to fix it, so order multiple parts to be delivered. He came back a 2nd time on 3/11/21 and replaced the computer board along with other parts and it still didnt fix the ice maker. He put in a request for a replacement door or replacement refrigerator. I was told the door was on back order and should be delivered by 4/4/21. Never heard from anyone and the door never came. On 4/12/21 I called New Leaf because the display stopped working. Several troubleshooting attempts failed. On 4/27/21 Jordy at New Leaf stated it door could take up to 12 wks and that it would take care of the issue with the display as well. He told me he would contact LG & call me back, never got a response back. Multiple attempts to contact New Leaf (Jordy) & LG regarding the status of the door were ignored again. 5/7/21 after multiple holds, I finally spoke to Jessica, supervisor with New Leaf. She told me her hands are tied because the door cant be outsourced & has to be specially made by LG directly. She put me on hold while she contacted LG to get further information regarding the status of the door. After many inconsistencies with LG, she said she would look into it further and get back to me. Here it is 5/17/21 and still no word from LG or New Leaf. I blame LG & New Leaf for poor customer service as well as a product that does not live up to its supposed 20 yr life span or price tag of $2500. If I dont get a response from them or receive the door by 6/3/21, My next step will be the media & my attorney. I DO NOT recommend LG French Door Refrigerator! I do however, love the black stainless, and the large capacity it holds.

We bought a front load washing machine (LG) 2 years ago. I have written customer service to remedy the problem weve had (the SMELL), but they didnt tell me anything that I hadnt already tried. Every time I would do a load of laundry, my entire hallway would stink like rotten eggs. We finally discovered that there was a hose at the bottom of the unit, and learned we were supposed to drain it from time to time. Actually, I have to drain it EVERY TIME! Every time I empty the water from the hose (about 4 cups of water), it stinks like sulfur or eggs. If I dont drain it, that water just goes onto my next load of laundry that Im washing. Im so frustrated & want to give this thing back!!! Im tired of my laundry smelling bad when I use fabric softener AND dryer sheets!!!

I have purchased LG front load inverter direct drive 7.5 kg 6 motion washing machine. Although it was quite expensive for me but sales man succeeded to give me belief that it is the best model. After finishing warranty period that is 2 years and after exactly 2 years and 8-9 months machine is giving error. We had register complaint then 4 to 5 times their different technicians came telling various problem. And at last they found but spare parts are so costly so I will not suggest this w.m. for ordinary people who cant afford this regular maintenance of around 2000. If small part is also damage you have to take whole unit e.g. PCB harness for one part of filter PCB. It is really not affordable. Company should provide those small parts instead of insisting customer to buy whole units.

If I could I would have NO STAR - We’ve had nothing but bad luck with our LG appliances- first of all our dishwasher -the control panel went haywire 5 months after we got it- well that happened 2 more times since. When we built our home we also bought an LG gas range, refrigerator and microwave. So last year we went to Alaska and when we came home in August the stove control panel also had gone haywire. You cannot properly read the numbers that tell you the temperature/time so when you set the temperature you have no idea what youre setting it to. Called LG and after hours on the phone with them to get it repaired they did NOTHING. Our cost to find out by the repairman (we paid for) that to fix it we would spend more than what a new oven would cost. It is barely over a year old and possibly failed prior to being a year old! 2 days ago we woke up to our LG French door refrigerator inside as warm as our room temperature and everything inside ruined. It is just barely 2 years old! Called LG for repairs- ended up having to get our own repair guy, and it has a bad compressor, won’t read codes, and needs a new control board. The repairman said it’s an extensive repair and could possibly fail again easily (read class action law suit on them). Called LG back and now we have to wait to hear from Service Power to see if anyone can fix it. They offered NOTHING for the loss of food but would send us up to $200 for a mini fridge- and he’d send us an email for doing so- still waiting for that. These appliances cost thousands of dollars! Buyer Beware!!! They are junk!

It was a good deal. The other brands were white but I wanted the very trendy brushed aluminum look. It was also at a store where I could get 5% cash back on my purchase so that was very nice too. I really like how cold it gets. It has a little drawer for my veggies which is also a good thing to have. I enjoy using my fridge because it is well made and is a great color. Would like it to have Bluetooth or wifi so I could connect to it. A screen would also be very cool so I could display family pictures and videos for my guests to see how cool my family is.

Machine purchased at Home Depot in 2011. Year 3 rust appeared where around the bleach dispenser. If you get the one year service plan be careful as when your machine hits 5 years, no more service! Do not buy! Stick with Kenmore!!! If I could travel all 50 states and warn people about this crappy machine I would... Horrible customer service. They also do not come out to repair right away, you have to do various checks on the washer for them to actually come out. They want to know whats wrong or what did you do? What was wrong was I tried to wash a load of laundry and the machine did not work! I will never again buy LG!

Surprise, I too have a loud thumping dryer drum & visible crack in the drum seal. I called LG. Initially, the representative said, Oh, this is a known problem and there is a recall. Called back with the serial # and surprise, the known recall now requires a receipt, which I dont have 7 or so years later, and LG insists its required to make the recall fix. Is that legal? Do recalls require a receipt. This is the second LG product that has gone bad on me at my expense and NO more. LG is not a good life and I would not opt for their products ever again because as other commenters below stated, their customer service is bad. I plan to call the MA consumer products division tomorrow to confirm if a receipt is necessary for a recall, assuming there is a recall on the product as the first CS agent told me this morning. LGs products are NOT worth the hassle they put their customer through....

Freezer not freezing, repairman did not fix problem. Told me it is a defrost ice buildup behind freezer... I would like file a lawsuit against LG for selling defective appliances. Best Buy sold this junk knowing it was not useful to the consumers.

Holy cow! What a terrible unit under warranty. We had a problem with the fan making noise. Turns out the service tech could not find the problem. The 3rd service call lg put out a service bulletin on fan noise/freezing. The part to fix it was 325.00 plus service call. We said ok if it fixes the problem. It still does it. Of course out of warranty now. Only way to stop it is to unplug it every 4 months for 36 hours. What a piece of junk.

December 15 - I took delivery the LG gas range, opened it as the delivery truck was leaving (they did not install it) and I noticed the interior glass was not seated properly and had a small crack. The delivery truck had just pulled away, so sending it back at that moment wasnt an obvious option. I immediately called Home Depot, who gave me the LG customer service number. In my first call to LG, they immediately offered me a compensation check to have a repairman fix it. I agreed to this. Then LG transferred me to their parts and repair dept. The person in parts and repair said it couldnt be repaired, because it was not installed yet, even though it is just the oven door. At this point LG customer service number was closed for the day.December 16 - I called Home Depot service back first to get help. They personally called LG and had a ticket created in the LG system for replacement instead. They said in about three days I would get a call to schedule the new range delivery. December 21 - I hadnt heard from LG yet, so I called them. They said a manager there had cancelled my replacement ticket without calling me to let me know(!), because I had been issued a damages check, and I could no longer get a replacement. I explained that LG Parts and Service told me I could not have it repaired, because it wasnt installed. LG said they would send an independent technician out and they would decide whether it can be repaired without installation. December 26 - Technician is no call, no show.December 27 - Technician comes out, tells me LG will probably just issue a replacement, he has to submit a claim. He will call me in about 3 hours with an answer. I dont know what this means for the damages check they were going to issue? December 29 - I start calling the repair company back for an answer. I talk to someone there 1-2 times a day thereafter, each time they say they dont have an answer, but will in a few hours. January 5 - I give up, the appliance repair service isnt calling me back. I call LG, say I dont think a claim was ever submitted on the oven door. The notes in the system at LG now seem to indicate I was in the process of a replacement, rather than repair? NOW, three weeks later, they say a replacement *can* be done (I am not confident I will receive the damages check anyhow). I am fed up, I tell them I want that damages check at this point, so they will have to find another company to repair it.They transferred me to LG parts and service. I asked parts and service if they can simply send me a new oven door, and I will send the old door back? There are two metal clips that hold the door on, you just flip them up and slide it out, I believe its designed this way so you can take the door off to clean it. They will not let me handle this. I am given the name and number for a new repair company, and told they will be in contact with me ASAP. The new repair company hasnt contacted me yet, and isnt answering their phone right now. Both repair companies have very low ratings online, complaints through the BBB as well - though with something this simple, I dont really care - as long as they can repair it quickly. That doesnt appear to be a possibility. The LG repair and service escalated my request, which was supposed to lead to a callback from an executive team within 48 hours. They never called back.January 8 - The Twitter account for LG helps me in a direct message, which was more effective than any phone call I placed. They arranged an LG employee technician in my area to repair the oven door. The Twitter account person said it was requested the parts be pre-ordered, repair date is January 15. January 14 - I installed the oven in preparation for arrival of my new oven door parts. January 15 - The LG technician calls and says we have to reschedule because of a back injury. 1/19 was my new date he gave me... But then I asked if he pre-ordered parts. They were not pre-ordered. The technician checked stock in your system for the door glass. There is no stock available on the door glass, he doesnt know if there WILL be stock on the door glass in the near future, but he has put the order in now. He said to check back in two days for a status whether there will be glass.I made a big mistake installing the oven beforehand. I followed up with the Twitter account person, who was helpful again, but said the system indicates he has not ordered the glass yet. January 17 - The second outside repair shop, which I never was able to get ahold of, showed up at my house while no one was home, called me and said they were there to fix the range! They said LG (India call center, parts and repair) set up the appointment date and time. No one from LG called me about there being an appointment scheduled. I told them I have a factory tech already scheduled, they didnt have parts to fix it anyways.January 19 - When I check the online status, the technician still has me listed as a scheduled repair today. However, the status of the parts are still back ordered days later. How are there not parts available? 5 weeks as of today. Update: spoke to tech, parts are back ordered until at least the end of February. If the parts and service had told me this 5 weeks ago, the first time I spoke with them, I wouldve demanded a new oven. I assume I will be able to get a new oven, has not happened yet though.

****Buyer Beware**** Please do not ever buy an LG Appliance! Their 10 Year Warranty isnt worth the paper it is printed on. Our dryer stopped heating after purchased new July 2017. Customer service is absolutely deplorable, with hour long wait after talking to someone about the problem, flat out lies, being given the runaround, promising service appointments and no one shows. Being told LG was in negotiations with a repair vendor in my area and that we should receive a call back within the week. That was 7 days ago. No one called.Called back - another hour of being on hold. Then being told that the 1st service center declined our service appointment so it was being escalated to their 2nd service center. Why was my service declined? No one can say, but supposedly/hopefully the 2nd service center can accomplish what the 1st service center was unable to do - schedule a service appointment. Oh yea, I should receive a call back in 3-5 days from the 2nd service center.After 2 1/2 weeks of the runaround and lies from LG, I am done trying to have the dryer repaired under warranty. I am biting the bullet and calling a repair service to repair my 9-10 month old dryer out of my own pocket. I also would like to note that our case is not an isolated one. A google search will reveal several horror stories identical to mine! Dryer stopped heating and a completely worthless LG customer service experience.

Purchased refrigerator in October to be delivered to our home that was still in the build process. hhgregg held fridge for us until Nov.22, when it was delivered. $3600.00 later, I could take the thing and run a truck over it. 2 weeks ago, my husband came and got me from another room to show me the control panel on the fridge... it read..... R & DH. No clue what either meant, got the manual, lo and behold manual is in every language, but not one thing referring to the codes on the control panel. Left with one option - call the 800#.. Now that means speaking with someone in God knows where, who cant stop apologizing long enough for you to say what you need.... She informs me that we (my husband, who is 72 and myself who is 67) need to PULL the from the wall, unplug it and let it sit {like rebooting a computer}. Then plug it back in and it will be fine.... She failed to tell us that we would have to do this on the average of twice a day, every day!Contacted hhgregg. Oh we had 30 days for return, too bad!!!! Called LG, when the foreign person answered, I demanded to speak to a supervisor who spoke and understood ENGLISH, she supplied. She said that there was a company who would come to fix it.... She contacted them. They happened to be the ONLY COMPANY WITHIN A 75 MILE RADIUS THAT WORKS ON LG!!!!! Now, how lucky are we????? NOT.Company called, sent a young kid out to access the fridge. Lo and behold, I needed a part that would actually defrost the fridge. The one in there was not working. He ordered the part. In the middle of all of this, my husband had to have surgery. They called me to schedule the appointment and unfortunately I had to call them to come later in the day, I had to get my husband to the surgeons office for an emergency. Called the other kid repairman and he said he would make me the last visit. We got home around 1PM in the afternoon, called him and he said to me, oh I forgot I had another client and I wont be there today, they dont allow us much for gas money. I was furious.... I said to him, this is your job..... I had an emergency and he said, well you are the reason I didnt make it there today. I could have gone through the phone after him.... He then said I would have to contact the office to reschedule.. He had my part on his truck!!!!!!!!!!!!!! I decided to call LG and let them handle it. The gal said she would find someone who could come out and fix the unit... She didnt bother to say that she would not be in touch until the next week. In the meantime, we are still unplugging and replugging... and get angrier by the minute. I finally called LG to find out what happened. Oh the dept that handles that take 3-5 business days to locate someone. I ask her, suppose I had gone on vacation and this happened, I would have lost all my food. Yes you would and it was your responsibility. LG will not reimburse. I am not proud of my profanity at this point, but it was well deserved. LG had me between a rock and hard place. I called the owner of the company that first came out... {let me add this, the owner of the company called me and apologized for the kid that gave me the attitude and said he was no longer working for them, that is not how he treats his customers}. When I spoke to him, he was gracious and said he would be out on Thursday to fix the fridge. He came, apologizing once again, put the part in the fridge, after showing us the frost that was built up on the back of the bottom freezer. Said to us that if this does not work, then we have more serious problems. NOT EVEN 12 HRS AND IT WAS BACK DOING THE SAME DAMN THING. I am so angry, so frustrated..... Of course it happened on Friday so nothing was open until today.... I have posted this review here, next Consumer Protection agency, LG and then hhgregg... Busy morning for this frustrated and angry consumer!

LG counter defpth fridge LRFD21855ST: I have had my fridge since 2007. In the last 3 years, I have had an appliance repairman come out no less than 6 times to repair the water lines to the water dispenser/ice maker. This last time, it worked for 2 months so I have to call again. I trust my repairman (who hates LG btw). The cheap plastic parts they put in just keep breaking. For the money I spent on it, it should last longer than this.

I just bought a pair and am still in the process of evaluating them. The styles are nice. I just think they are pricey. I also understand that the way they are manufactured or because they are front loaders, people complain about smell in the rubber and suggest they be left opened after each wash. No one like to the their washers with their doors opened.

I have had my refrigerator about 4-5 yrs and woke up to no power, on a Sunday. They cant get a repairman out until Thursday. This is my one time then I am buying GE or Kenmore - brands you can trust. My GE lasted almost 20 yrs and was working when I gave it away for this one.

My LG refrigerator has failed for the 4th time in less than 4 years; 2 compressors and 2 evaporators. I paid $2,999 for the refrigerator from Sears. On August 21st my refrigerator failed and I called to schedule service. The agent on the phone asked me a few questions and confirmed that it was a sealed system issue. The next available service was Sept 5. I live in a large city so it should not be this difficult to get service. The next day I spoke to the local LG servicer. After I explained that the sealed system has failed 3 other times they told me they could not service the refrigerator since they did not do the prior work. They went on to say that it was LGs policy to replace a refrigerator on the 4th sealed system issue.On Aug 22, I finally I spoke to someone in LG Consumer Relations and was told that my refrigerator qualifies for a buy back. The last sealed system issue was less than a year ago and I could request a buy back. I was told It would take 3-4 days for the final dollar amount to be determined and another 4 weeks to receive a check. As requested I sent in my Proof of Purchase using the web link emailed to me. On Aug 24th I called LG service for an update and was told I had not sent my Proof of Purchase, I sent it a second time and verified that it was received. Again I was told 3-4 days to receive the final offer details. I called today, Aug 30th, and was transferred 4 times. I am now told that someone had not followed through on the case and it would be another 3-4 working days before a decision would be made. What recourse do I have?

Water Level - Poor. White clothes - Never had such dingy clothes. Time to complete loads - 1-2 1/2 hours. Loud Vibrations - plus off balance with most loads. Bleach Dispenser rusts. Wear and tear on clothes. Would love to be compensated so I can replace this awful machine.

We have not used our new dishwasher because it leaks in front around door.

LG Front Load Washing Machine bought in 2013 - This washer gets a horrendous build up of thick black mold in the rubber seal and makes the inside of the washer smell like mold and mildew. The seal has a rim with a deep ridge that makes it impossible to clean properly. My laundry does not even smell clean after I wash it. When you call LG, they offer no assistance and state you will have to pay to have the washer repaired due to it is out of warranty. They take no blame in the matter at all and tell you its from improper cleaning. Please, this washer is a WASH OUT! Dont buy LG washers unless you want to get stuck with the bill, the dirty machine and the dirty laundry! Never again will I purchase a LG appliance!

The LG Refrigerator that I have now was already in the house when I purchased it. The compressor completely went out and we were without a refrigerator for a little bit. On the manual, theres an LG number to call for warranty, and the labor and parts were covered. It took LG about a week to fix the refrigerator. The reps came out and replaced a part. Then, they discarded another part and they had to order that. We had to wait a few days for that to come in. It has no issues now that it has been taken care of.

I am at my wits end. I have an LG gas stove. I have already gone through 4 sets of knobs, the original ones, 2 sets that I purchased, and 1 set that LG sent (which they told me were now made better). The set LG sent me have also broken and I am turning my stove on and off with pliers. The reason LG sent me a free set was because I called them and told them I walked into my house and smelled gas and my husband and two grandkids were asleep which was unusual. The knob on the stove looked like it was off but because it was broke it didnt turn off the gas completely. If I hadnt come home when I did it could have been very serious. I am ready to call whoever I have to to get this problem resolved. This is a problem that could be deadly. These knobs should have been recalled a long time ago especially after reading the amount of complaints about this very thing. I look forward to your response.

I bought one of your top loading washing machines a little over 3 years ago. Why I havent complained before? I have had repair on it a couple of times, never resolved the fact it didnt cleaned my clothes. I have learned to manipulate the machine to hopefully have better results. For example, use the bulky bedding cycle to get enough water to even cover the clothes, stop the washer when it has water in it and start a new cycle. I SOAK EVERYTHING I WASH. Still it is the worst washer I have ever had. After doing some research and speaking with those that repair these washers it is the same.... they do not clean your clothes. I find it unconscionable your company can continue selling these inferior products! I had a Kenmore top loader for 24 years, at the point they never made a part again I had to replace it. I so wish I would have found another top loader with agitator, or chosen a front loader. This belongs in a junk yard! I have problems with its balance system when rinsing and have had it take 2+ hours to get a load done!!!!! So much for saving water, energy and convenience! What will you do to resolve this problem? I purchased it at Home Depot 11/20/2011. I have the extended warranty plan. I do have a copy of the receipt as well. I have pictures of items that have been washed with still dirt on them and debris on them. I will wait for your response. Thank You!

I decided to purchase it because I got a great deal on it. Had a rebate for it when I bought it. Also, other people had recommended LG to me. I like that it was high quality and lasted a long time. I had the fridge for almost 10 years. I really liked the capability to make ice and dispense water from the outside of the door and the freezer worked. Nothing that I specifically didnt like, it was a really good fridge. Theres not too much to complain about. It met my initial expectations.

We purchased our refrigerator on July 8, 2018. We were remodeling our home and did not actually plug it in until Dec. 2018. Mid May, 2019 *or there about* we experienced warm food and thawing frozen foods. We called the service center (1-800-905-9505) and told them of the problem - and technician took 2 weeks to come diagnose & repair --- replacing the compressor (Work was done on June 1, 2019). July 11th the refrigerator stopped cooling once again. Food lost and frozen food lost. Technician came the next day (12th) repaired.... and following morning (13th) the refrigerator STOPPED COOLING! Called service center on Saturday the 13th - and am still waiting for a call back from LG to set up service call ASAP. We are thoroughly disappointed with the LG refrigerator we purchased for full price - and will NEVER purchase another LG appliance again. Once we get this refrigerator running again we will donate it and have to spend money again on a new refrigerator. Customer service at LG consists of ALL foreigners - barely speaking English and expressing zero ability to satisfy customers. Sincerely,Steffany

Soon after we bought this model on 7/28/09, we had to replace the circuit board as a result of what the repairman said was a design flaw, whereby using the self-cleaning mode will burn the circuit boards out if you use them more than once a year. Now, our oven will not heat. The oven indicator says both elements are on, but they are only warm to the touch. I cant get a repair manual or an answer from LG as to how to fix it or if there is a recall on the product itself. Are we stuck with this bogus product?

I bought this refrigerator in Sept. 2012. January 2013 I experienced the 1F error message. LG had a tech come out and replace the computer board and the fan. January 2014 same thing happened. They replaced the control board and the fan (the original fan was recalled so a newer fan was put in place). January 2015 freezer frosting up again causing the fan to run all the time. LG says it’s out of warranty however it is the control board that is broke again. They sent a tech out that would not open the door until I gave them a check for $60.00. Then they tell me that LG is just refurbishing the old boards and sending them back to be put back in the refrigerator. They tell me they want $308.00 to replace and that I have to give them $150.00 before they would order. I can’t afford that. This should be LG replacing this as this part is defective and they continue to put defective parts back into the refrigerator and charge the consumer. All I want is a working refrigerator. I will never buy an LG product again. They are deceptive and should be recalling these control boards and replacing them with working boards.

My washer quit before completing its cycle. When I opened it to unload my laundry, it was still full of water. I closed the door and pressed the rinse/spin button. But it stopped again before completion, and the same thing again. This time I couldnt even open the door. Nothing seemed to work. Finally, after pushing buttons, it went completely through the rinse/spin cycle. I dont want to call La Mesa Appliance who is a factory approved service for LG, because I called them some months ago when the softener cup held water after the washer had completed its cycle. The repairman said this was normal, but it hadnt done this before, so I dont believe that. Meanwhile, I pull the drawer out and empty it after each wash. Im unsure whom to call for repairs.

Many years ago I purchased an LG washer and dryer. I was so happy with their quality that when I was ready to purchase new appliances for my kitchen I didnt consider any other brand. I saved my money for over a year and was proud to purchase matching fridge, stove, and dishwasher in black stainless steel almost 2 years ago. My new appliances were wonderful until a month ago when the finish started flaking off and before you say it is my fault, no I do not use abrasive cleaners on the finish. The stove started first, where the handle meets the door and now the fridge is doing the same. I am now embarrassed to have these in my kitchen. I emailed my complaint to LG and the response was very complacent, they really didnt seem to care. I will never buy LG anything, ever.

Faulty Refrigerator lsrc2925tt - Ice maker started going bad. Was not producing ice properly. Shortly afterwards, a big puddle of water appeared from freezer. Refrigerator went completely out. Called Home warranty company. They have not been wanting to assist me. Accusing me of being the problem and not taking care of the appliance correctly. Luckily, I found a comment on here from Jack ** of TN. He experienced the same problem. Water in the circuit board of the unit. Also called LG and advised. Sent them documentation and this website as well. Looking into legal representation for resolution. Have been without Refrigerator for nearly two weeks.

I bought a LG refrigerator (model no. LFXS30766S) on December 2015. After two years of service the compressor went bad. I was able to get LG to replace the compressor, since it was still under its 10 year warranty although the repair cost me about $250 on labor cost. Now on February 2020 the second compressor when also bad. It is my conclusion that LGs linear inverter compressors are complete garbage and LG shall issue a recall and replace them or issue refunds to all customers with this problem.

LG Direct Drive WT 4801CW - Top of the line, we were told. At first small black marks were on our clothes & required a second washing. But today was the worst - its as if there is a hidden filter or holding area that fills up & then discharges filth all over clothes & sheets! I checked our water filters & lines into the machine & nothing was found. We are retired so no clothing caked with dirt/mud. Is there a filter that we are unaware of? Nothing in the manual. I wrote to the Manufacturer but no reply.. Very poor Customer Service. Local Dealer said they would have to pull machine all apart but I have to pay for it! Ive had LG products in the past but this one has done them in as well as their wonderful refrigerator, so we are done with LG anything!

We purchased our LG refrigerator 3 years ago and have had two problems with it. A year ago, the valve controlling the drinking water ceased working and it cost us over $200 for the repair from Freds Appliance in Madison, Ohio. A month ago, we noticed a mushroom type growth near the base of the refrigerator and discovered that the water line feeding the drinking water and icemaker had a slit in it and was spraying water on the floor. The flooring is ruined and the repairs, not including the fridge, exceed $1,300. Freds denies any responsibility with the problem even though they are the only ones that have moved the fridge since it was initially installed. In conclusion, the purchase of your product was a terrible mistake and we have difficulty understanding how a company can ignore problems like this.

Updated on 07/25/2019: I thought I would be coming back here to change my rating. An LG rep contacted me in private conversation on this site after I posted my original review. He promised in writing (sent the transcript to LGs repair website) to fix the problem with no charge. I spent hours of submitting the required pictures, information, and the transcript of the conversation. The rep who spoke with me and reviewed the conversation said that since I was promised a courtesy repair and since I submitted the proof, that an LG rep would be contacting me by phone within the next two days. Instead, I just received an email in my junk mail that THEY COULD NOT APPROVE THE REPAIR. So, my original review stands at one star. It should be lower because they did not follow through on their promise. On my original review, it states Resolution in Progress. SADLY, THEY HAVE NO INTENTION ON RESOLVING THIS. It would have been better for them to turn me down OR NOT OFFER in the first place than promise the courtesy repair and renege. I DIDNT ASK THEM TO FIX IT, I was just writing a review on their product. They offered to fix it. Never again will I buy and LG product. And I will discourage all my friends and acquaintances against it. Dont buy anything LG--there are so many other better brands out there with real customer service!Original review: We purchased an LG refrigerator and almost immediately the covering on the control panel started peeling. Its my fault that I didnt take care of it right away, but it was only cosmetic. At the time, we were in the middle of a military move and had many other things that needed attention. The fridge is only 6 years old, but now the peeling has almost reached the fonts that tell you what your choices are. As it peels, it turns black underneath so once it reaches the wording, we wont be able to read the available choices.The customer service rep says it will be $125.00 to send someone out and they do not sell the required part to customers. Only a technician can bring the part. Cheap product- wont buy again.

My LG double oven range was manufactured in July of 2014. I purchased it not long after. It is now December 2017 and it is over $500 to repair. A relay board has failed and LG cannot get me the part until after Christmas. I got rid of this bad product and purchased a GE stove. LG customer service was abysmal. I will never purchase another LG product again.

I purchased a top of the line LG refrigerator and after 1 year the front panel got very dim. Called LG Support and they told me they would not do anything to help. So I lived with the problem. A year later the front water dispenser didnt shut off. Called again, there are only two of us in the house so the refrigerator is lightly used, we should not have any problems in the first 2 years. Again I called LG and they would not do anything for me. Basically once they got my money they could care less about their machine and their name. I would never, I mean never buy any LG again, they produce junk for a high price.

LG Washer WTS5070CW - 1) Extensive rust around bleach entry port. Per LG cosmetic very common complaint. Washer was 14 months old. 2) Residual bleach from previous loads ruins clothes in next load. 3) Not a true high capacity washer. Shakes violently. Drum had to be replaced after damage from violent shaking. I have read many reviews. Problems 1 & 3 are common. LG top loader washers are LEMONS. $649.00 wasted!

Let me start by saying I will never buy another LG product and will warn others to stay away from this manufacturer. I purchased a French Door Refrigerator Model LFX25978 and after approximately 3 years the compressor failed. Although the refrigerator was under a one year warranty, the compressor had a ten year warranty which is one of the reasons I decided to purchase it so I had a glimmer of hope that this repair would be covered by LG. NOT EVEN CLOSE. After very frustrating discussions with customer service I was told that I would have to have an authorized service center diagnose the problem at a cost of approximately $175 and upon their verification, they would send a compressor directly to my home free of charge but I would have to pay for the repair. My total cost was around $800. When all was said and done. HERE IS THE REAL KICKER. Fast forward just short of another 3 years to now and the compressor failed for the second time. Obviously there is a problem with this part that the company is unwilling to address. When I called to see if the company would make some type of accommodation, I was treated very unprofessionally and they would not offer the slightest relief. NEVER AGAIN. POOR QUALITY COUPLED WITH POOR CUSTOMER SERVICE IS A VERY BAD COMBINATION.

We purchased the LSXS263265 refrigerator a year ago and it has already stopped working. First the freezer went and leaked all over the kitchen hardwood floor and then an hour later the fridge stopped cooling. Beyond disappointed in this brand. We bought this model due to the extra large capacity but unfortunately the product just did not last.

After using LG washer WM4270HWA several months, the ink writing is coming off from the washers front panel and front panel buttons. Please look at the attached picture. The panel was not cleaned using any cleaners. The only explanation is there can be some detergent residue on the fingers after loading the detergent (coming from the detergent bottle or cup). It will dissolve the ink.This is the design problem since it has to be assumed that you are dealing with detergent and LG could cover the front panel writing with transparent plastic or film as they actually do on Power and Start/Pause buttons, proving that they are fully aware of the problem. They could use other inks or just glue the stickers that can be replaced later. Unfortunately, they didnt think much about it and went with the cheapest solution, and this is not the cheapest washer model.Finally, they refused to replace the panel saying it is a cosmetic damage. However when all letters will be gone how to select the washing options? It will be a functional issue. Having extended warranty is not helping either, Home Depot, where the washer was bought, is saying the same. One of their suggestions is to take a marker and write on the panel. Ridiculous nonsense. Be aware.

I bought the LG wp2060R which is suppose to be a 17 kg washload machine... as the largest LG I have bought, I thought it better for a larger wash load... but the spin dry section is where the problem is... you need to spend too much time balancing the clothes to get the spin dryer to operate properly. Its frustrating it happens with all those highspeed spin driers but the larger capacity machines are the worst. LG as a leading brand need to rectify this problem quickly to take some of the extended stress out of laundering. Its very frustrating. I have neighbours who bought the same model and are frustrated with the same problem. (Trying to be diplomatic even though I desire to use some adjectives to express my frustration with this problem.) We would like to just transfer the wash to the spin and just start without any time consuming adjustments. Thank you.

UPDATED ON 1/20/2021: We contacted LG about the problem that we experienced but to no avail. Even though their instruction booklet told us how to cook bacon (which we followed) the microwave caught fire. Apparently there was a problem with the unit. After going back and forth with them about this problem they finally e-mailed us a letter stating they would reimburse us the amount of money we spent for the microwave. The only thing that was required was that we purchase a new LG microwave, which we did. We had to send them copies of the purchase receipts from both microwaves and the labels off the old one, which we did in order to get the refund. We were then instructed to dispose of the old microwave. Unfortunately they did not hold up to their promise. After many calls on our part with promises of them getting back to us, with what appears no intentions of doing so. Now they are telling us that we were the cause of the problem, and will not refund our money even though they sent us the letter telling us otherwise.ORIGINAL REVIEW: Purchased a LG microwave about 5 months ago. While cooking food according to their instructions in their manual the microwave started on fire. Either the manuals instructions were wrong or the microwave malfunctioned. LG was called and a service person was sent out. We were informed by their service department that the service person they sent out would determine whether the microwave would be repaired or replaced. According to the service person we had been misinformed in that he does not make that decision, and that is left for someone else. We were told that he would turn in his report and we would be contacted. An engineer contacted us and said that the microwave did not malfunction and because there was a fire in it LG is not responsible. Why is it that we followed all the directions but yet they dont want to acknowledge that there is something wrong with the microwave? No pictures are available as damage was on the inside top of microwave.

I WAS in love with my new fridge. The 25 cu ft. capacity is just the right size for my family of 5. (We also have a deep chest freezer for handling all the meat, icecream tubs, etc). The dual ice makers really come in handy when the ice maker on the door cannot handle the load. (Its quite small, so in summer months, or with guest over, you run out of ice quickly). It has plenty of space and looks gorgeous. Flash forward 4 months 2 weeks later... compressor goes out. I call LG about this issue... and the frustration begins.The incompetent reps on phone tell me that the reason my fridge is not cooling is because I have the temp setting at 2 degrees instead of at 0 degrees for the freezer, and 37 degrees instead of 35 for the upper portion. Ok, a whole two degrees will make my fridge cool. Then they went on to perform this gimmicky smart diagnoses that the unit is equipped with. She did not want to sent a technician out because the smart dx told her that there was nothing wrong with the fridge. Meanwhile there is water all over my kitchen floor because all the ice was thawing and melting out of the unit. I called on a wed. On a Friday a certified LG tech came out. Told me the compressor is dead and that it would be Monday before he could repair it. So now I have been without a fridge for days, with 3 young children in the house.I have called LG and voiced the fact that this is unacceptable for a 2k fridge. The rep proceeded to tell me I would only have to pay for service call! How is it that when you are still under warranty you have to pay for the service call? The technician shook his head in dismay. He could not believe what he was seeing. I placed the call on speaker for him to listen to the ridiculousness by the rep. After my unit seemed defective, I went online and have read tons of reviews on LG fridges needing major repair within the year, and am afraid I was sold a lemon. I want a replacement or my money back. They have not contacted me. I have called and have been hung up on. I was also hung up on, right in front of the technician! You think you are buying a nice piece from a reputable trustworthy company, and the fact is all the contrary. I am so disappointed.

I was so excited about getting the French door, two drawer model. I have two complaints. First one is the shelves. I have more tall bottles than the fridge accommodates, then there is a short space behind that I can set something in but you have to remove the tall bottles to get to it. The main complaint is the icemaker. The ice balls come out great, it makes 3 a day, however the crushed and cubed work for about a week then nothing for a week then suddenly its working again. We called customer service they referred us to the local technician who apparently hates his job. He would not even come out to look at the problem. He said he would order a new icemaker. At this time the fridge was only 3 weeks old. We had to keep calling him back to check on the new part. Then he never came out with the part until after the 3rd time he said he would come. Then he wouldnt speak to us. After about a month the icemaker quit for a week then started up again and so on. I ordered ice trays on Amazon. No way we will deal with that repairman again. And when he did come out we were really nice and friendly I even told him a few jokes and he totally ignored me. We bought it through Costco.

The refrigerator worked fine for the first 2 1/2years. Since then we have had repair out 4 times in the last 4 months. The cooling system keeps going out. Condenser, fan, you name it. I have lost food 4 times. My husband has called the 1-800 number numerous times. They just keep sending out a repair person to no avail. Last time, after going through 2 supervisors, LG agreed to send us a $200 check for food and said to give the repair person one more chance to fix the problem and if it did not work LG would consider doing something more. The repair person came out and my fridge has been working for 4 days now. I await the next outage. I have no confidence that the problem is fixed and I am sure I will be calling them again. LG makes a lot of great products but refrigerators are not included and I will NEVER buy another one.

Food was spoiling but thermostat reading were within normal limits. I had a refrigerator repair done and was promptly quoted the replacement price for a new compressor. This is such a common problem that the repair profession knows the price off the top of his head. Not only was the compressor dead but the thermostats were dead too. I have chased LG for weeks without resolve. I do not believe they have any intention of resolving this issue. I am now forced to repurchase a new refrigerator and the refrigerator is only seven years old! I will never buy an LG product again! I RATE LG AS A ZERO. They should be barred from businesses in the USA!

I have had my LG fridge freezer for 8 years. A few weeks ago it burst into flames setting my kitchen on fire. I contacted LG who took all my details and a few days later they phoned to say that because of its age there was nothing they were going to do. They did not want to send somebody to check why it set on fire the reason being that they only had a responsibility for the fridge until it is six years old. They said that was a standard across all manufacturers. So if you buy an LG fridge please be aware that they only guarantee their products to be safe for six years. After that they have a buyer beware policy.

We’ve had some LG refrigerators in the past and my wife liked the looks it. She wanted to have the water and ice cube through the door that accessible ‘cause we had that on our refrigerator before. I like the French doors on the one we bought and the door within the door. We had it delivered then there was an installation issue and we had LG come out and fix it. It was just a matter of not getting the refrigerator fully plugged in 100% when they removed the door to get it through the doorway.

We purchased 4 top of the line LG appliances (refrigerator, stove, dishwasher and microwave) for our newly remodeled kitchen in 2018. Unbelievably 3 out of the 4 have had issues requiring a service call only one of which was covered by warranty. They were all manufacturer defects and not normal wear and tear. So far, repairs have cost me $550. Needless to say, I will never purchase another product from this company and hope that I have spared you from making the same mistake I did.

Updated on 07/02/2019: This is a follow up to my last review. Yet again, my appointment was rescheduled from July 2 to July 8!! I was sent an email twice over the weekend asking me to call to reschedule my appointment that was supposed to be on 7/2. When I called on Monday morning (7/1), I was told that my appointment needed to be rescheduled AGAIN! They rescheduled my appointment for 7/8 - a week from now! How do you sleep at night, LG and A & E Solutions, knowing that you are robbing your customers and have no intentions of honoring the warranty on your products? I will never buy another LG appliance. If I could give this company zero stars, I would. If someone is serious about making this right, you can send me a private message asking for my phone number. Otherwise, keep pointing the finger at everyone else.Updated on 06/25/2019: This is an update to my review on 6/19/19. The response that I got from LG to my review was: We understand that you are frustrated with the refrigerator and we do care about our customers. Because without you there is no us. So we would love to assist you at the moment. We do see that service has been set for June 24. Please keep us informed on the status and let us know how the repair went. LG DID NOT SHOW UP ON JUNE 24TH!! AM I SURPRISED??? NO.LGs customer service department might as well be non-existent. Dont spend your money on an LG appliance unless you are confident that you will never have a maintenance issue. For me, the maintenance issue came after 3 years of owning my $1500 refrigerator!! Because the warranty is under LG, no private repair company will come out to fix it because they have told me that they will never be paid by LG. Furthermore, I have found that very few private repair companies will service LG appliances because of their reputation.Original Review: I bought an LG refrigerator approximately 3.5 years ago and it already died - both the refrigerator and the freezer!! I was told that it would take 9 DAYS to have a service repair company come out. I have tried being in touch with customer service twice and have been placed on hold for at least 45 minutes before I finally hung up each time. The worst customer service. Based on the reviews here, I am not confident that the issue will even be resolved once the repair company comes if I still have to wait for replacement parts. Meanwhile, I am trying to live out of coolers; not to mention the amount of money I lost on food that went bad.LG, please do me a favor and resist sending me the same response that you have sent to everyone who has written a review. LG Refrigerators response: Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you. Send a private message where??? How about a sincere response rather than one that is copied and pasted. And please dont act like you care about your customers. Your lack of customer service tells the story for itself.

Another complaint about the plastic knobs that break and have gas leaks. I have other people in my home that use my stove and they arent aware if the knob is all the way off. Gas leaks that can lead to death! LG is doing nothing about it.

STAY AWAY. TERRIBLE CUSTOMER SERVICE AND THEY DONT CARE ABOUT PEOPLE. TALK ON On One like a computer, no feeling. This is so sad. You spend 5k on a fridge and 5 years later they dont care! So bad! Stay away from LG! Give your business to another company!

Our experience so far has been great. The electronics make our range easy to operate and efficient to utilize. The heating element in all functions are very accurate, so we dont have to guess when using a specific recipe for temperature requirements.

I have a 2 year old LG washer with the impeller tech, low water use, etc. I dislike it intensely. The impeller action does not move clothes sufficiently, the water levels are not sufficient to get the dirt to float out and away, and it cannot do large sheets at all. When I do sheets I have to check constantly and push them under water level, no matter what setting I use. They never completely submerge. I usually have to add additional water to hack the weight so that it adds additional, even after the extra water button is pushed. I wish I had kept my old Maytag and repaired it.

LG model LFX2596ST 3-door refrigerator freezer with in-door ice maker. The 5/16 inch tubing from the water fill valve at bottom back of unit to top of unit split shortly after warranty expired. I cut out bad section and spliced in new piece. About 2 weeks later, leaking again from just above splice. This has repeated till now. My only option is to replace the entire tube from fill valve to ice maker. I cant afford to have a service tech do this, so will attempt myself. I have been unable to find instructions for this online. Last LG appliance I will ever own.

My husband and I really researched washer/dryer sets. Living in CA, we wanted to be as green as possible, but also get value from our purchase. We settled on the LG Steam Front Load Washer and Dryer, and at first were very happy. However, not too soon after our purchase, I noticed that my tank top straps were tearing, my husband found tears and rips in new t-shirts and some underwear was twisted to the point of being ruined. Finally, after numerous clothing loss, which was starting to get expensive, I researched what was going on and found that the dryer lint screen was the culprit; in fact, many other people appeared to have the same problem. I tried at first to purchase a replacement on Amazon, but there is no way to get this without paying full original manufacturer price (the only lint screen that is not available on Amazon, btw). Clearly, the manufacturers know that this is a defect in their dryer, but I went ahead and purchased a new one. It came three weeks ago, and I immediately replaced the screen.Within two loads (and we do not overload our washer... in fact, I usually run small loads because I am a dance teacher and my children take dance class regularly, so there are multiple small loads of dancewear), the same problem occurred. Again, torn leotards, twisted and ruined tights, bras damaged beyond salvaging, etc., etc. Should I purchase a mesh bag for these items? There are so many items that these dryers damage, that it would be counterproductive. However, I did try with a lingerie bag and the actual cord got so tangled around the bag because of this defective lint screen that I had to throw the bag out.Just tonight I lost three items (please see the photo, below). If I could I would rip this dryer out and put it on the corner, and purchase something else. I will never buy an LG product again. I am disappointed and upset at not only the waste from the purchase of this machine, but the loss of all my garments this machine was meant to clean and maintain. Shame on LG.

About 3 years ago I purchased an LG dishwasher Model LDP6797ST. I was very happy with it at first until about 1 year and a couple of months. One day a received the error message AE. At the time I did not know what it stand for. I contacted LG and to their credit they sent a technician to repair the unit. What he did that day is replaced a circuit board at the door and the machine was working. And now 2 years later after the repair I received the same AE error message. The thing is that error message according to LG is a water leak. I called a repairman who confirm I have a leak coming from the drain pump. It would cost about $600 to fix. In his word I better off buying a new dishwasher. I paid good money for that dishwasher (about $700) and it only last 3 yrs. I am not sure I will ever buy an LG appliance again. I am now again looking for dishwasher. Very disappointed.

I recently bought all new kitchen appliances. Ive only had them 3 months. The refrigerator fan was screeching day and night. Called and scheduled a warranty repair and they were supposed to arrive between 10am - 2pm on June 16th. Called back around 3 to ask if they were still coming and was told they would see where they were at and call us back. Still waiting on that repair. Hope nothing else breaks down. The worst experience ever not including the fact that we purchased all on Black Friday and they were not in stick or delivered until mid-Feb. LG, you just lost a couple of very loyal customers.

First review I have ever written but due to the inferior product this company has produced I feel it is absolutely necessary. We purchased this LG Top Loading Washer Model WT5070CW in Sept. 2014 after losing our Kenmore in a house fire. This machine sprung a leak and flooded our house wrecking our new engineered floor. The 5 yr. extended warranty was purchased but that only helps with the repair bill. Home Depot tried to go to bat for us to get our insurance deductible back but no luck. When the repairman came out he said it was one cap that had come unglued and per a call to his superiors he was told to simply glue the cap back on. This was their big fix. First of all, why in the world is there only a glued on cap between the consumer and another very expensive flooded floor repair?! When the insurance company tried to work with them they said they doubted that is even what caused the problem... Really! Im taking this lousy company to small claims but doubt it will do any good. I think what caused the cap to come off is the amount of shaking and rattling this washer goes through during spin cycles! Like all stated before me, dont buy any of their products - absolute garbage! And shame on Home Depot and other companies for continuing to sell their sub-par products!

On 10/12/2015 we purchased a 46 LG 30 CF 4 DR Refrigerator from Sears. It was delivered and set up around the 21st of the same month. Once set up we noticed scratches in both doors and a couple weeks later were replaced. Because we were having things completed in kitchen, it was unplugged and not used till the beginning of January 2016 at which point everything was fine with this $3000.00 plus refrigerator. On September 1st we got home from work and opened the refrigerator and noticed that everything in there was hot. So being a holiday weekend, we waited till Monday to call Sears where it was purchased to have a repair person come to fix it. A week later the man came and said it was the compressor and he would have to order the parts. Sounds good until we are told it would be close to three weeks to get the parts. OK so we wait the night before the repair man is to come we call and ask him if he received the compressor as we had not. He calls the parts place and they are having trouble finding the parts and it will be another 3 to 4 weeks to get the part in if they even come in. At this point we have been without a working refrigerator for 3 weeks and have been told it could be another month. So we were so mad that we called LG directly and explained what had happened and was told by a customer service rep if we got our receipt showing when we purchased it they would replace it. Ok on the phone for hours getting everything they need the next day we scan everything to them and are told it is our problem and they will not help us. That was a 1 year and 10 month old item. We explained that it was not used until 4 months after we purchased it. However they did not care. LG has the rudest people that I have ever had the pleasure of dealing with. We also went back to Sears and was told they could not help us either as they have to wait on the parts and they are not sure when they will get them. Ok so you go out and purchase an appliance and it is not to last over 1 year? This is crazy. All the reviews that I have read also say that it is the compressor that is the problem so at this point no one can help any of us with this problem. This does not seem too fair. Also, the stores that are selling the LG products knowing that there are all of these complaints and service calls for the same thing. How can companies still sell these items that only work for a year or two and then tell you you’re on your own. LG is not standing by their products and this is very sad that they are allow to get away with this. If this was a car dealer there would be recalls and the problem would be fixed for free, why is LG allow to get away with this and do this to honest working people. We are asking for help from LG and would appreciate hearing from someone who cares about Customer Service not selling poor products and then telling us they can’t help.

This item had good ratings and suggestions directly to me from store associates and consumer ratings. Online there were very electorate reviews from multiple retailers and review websites about how this refrigerator, in general, was the best one that many of the spoken consumers had every previously owned. I like the water filter, cooling levels, storage space, stainless steal, and ice machine. Additionally, it has a wide breadth, lots of shelves, easy to clean interior and exterior, and good lighting inside the machine. Sound levels, height, and some leakage at the bottom occasionally. Otherwise, there is nothing else I notably dislike. I would improve the quickness of the ice making process for the ice maker machine, and I would also improve the noise levels for lower levels or whirring and shaking noises.

We got this glass top range oven when we had our new kitchen put in 5/24/14. It looks great but just about 1 year into use the glass top cracked because I forgot the pan on for too long and started to burn. I removed the pan off the stove top and heard a pop. Did not think anything about it. When it got cool and try to clean the glass top I saw a crack and a small hole. We purchased insurance but not hopeful because when I talk to the LG representatives she said it may not be covered because it might it be done by us dropping something on top of it! That really sucks because we paid $2119 plus $179 for 5 year coverage. LG brand not worth the money! Stay away!

I never write reviews but I just had to. I got LG top of the line, top loader washer and dryer set. I guess I didnt research it enough. I have been doing laundry for 30 years and there really is nothing I like about this set. First and foremost, neither the washer nor dryer let you choose your settings. They have categories and it is what it is. Unfortunately they are terrible and dont work, e.g., nothing between normal and delicate. Does not get stains out unless you use 2 1/2 hour cycle with soak. Cant understand that one. Dryer same problem with settings. More dry is really almost dry. I gave it a year and still is the worst purchase I have ever made.

The micro is good. The front of the fan tray is broken because of the heat. It appears as steel but it is plastic. There is no way to fix it without buying a new unit. I called the homeowners insurance. The technician said that nothing can be done. This microwave costs $375 plus $135 for installation. Very disappointed.

I bought this refrigerator at Sears with the extended warranty and after a year I havent noticed it rusting around the ice and water dispenser. Ive called Sears. Ive called LG and Sears flat out says they do not cover rust on their extended warranties and LG doesnt want to hear about it after a year. Ive had plenty of problems with the ice maker. Makes ice until the bin is full and then it tends to freeze up and not eject ice out anymore. 2 things you can take away from this review is not to buy from Sears and do not buy an LG refrigerator.

Bought a $3,000 refrigerator not even 4 years ago and I have to replace it--needs new control board and other parts and repair company told me it isnt worth it. That is after I had to put in another part about 2 months ago because the ice maker was leaking. Also had a repair because something was wrong with the seal--that one it was still under warranty. The first repairman told me LG is the worst--looks good with decent price, but bad machine and worse service. According to him every part is always on back order and you have to wait 30 days. Will never buy again.

LG only allows LG-trained Technicians to repair LG appliances and when there is no LG-trained Tech in your area, youre out of luck even if the item is still under warranty. LG has the worst Customer Service Ive ever experienced... They just dont care. In our case, its a simple $30.- part for a range that I could install myself but after endless phone calls we got no help from LG. In 2018, were looking at a new washer/dryer combination and a new TV and you can bet that its not going to be LG.

My mom purchased an LG washing machine over a year ago and we have had nothing but problems. The washing machine will say UE which is uneven. You could have a large or small load and it will go uneven. When you restart the load, it will add more time and then go uneven again. There are times it will take over an hour to complete a load. You can never do small loads! I will never purchase an LG washer again. I want to get rid of this machine so bad, hard when we have paid so much for this washer. According to other reviews this is a very common issue with these washers.

I purchased the worst appliance of my life - an LG refrigerator. It is absolute junk, and I regret ever trusting this company with such a large expenditure for their flagship refrigerator. The fridge never - from day one - held a proper temperature, and the compressor failed within the first year. I tried contacting LG to get warranty service on what was offered as a 10 year compressor warranty, and LG customer service denied their obligations through what happens to be the worst customer experience I have ever had in my life. I am so incredibly angry with them. Just writing this review infuriates me. LG refuses to honor to do the repair, but tries to scam me even further by trying to sell me yet one more level of warranty through my Consumer Protection office, just to honor the warranty that I already have through the original purchase. And then they come back at me and say that they will honor just providing the part on the compressor, if I buy one more extended warranty and sign a waiver to release them from the remaining 8 years left on my already existing 10 year compressor warranty. My fridge has been sitting dead - DEAD - in my kitchen for the last 18 months. I filed a complaint with my Consumer Protection Branch, and they have been fighting with LG for nearly 18 months now, where LG refuses to acknowledge needing to honor any repairs, or to acknowledge my situation. My fridge, completely dead and with the protective plastic wrap (from factory) still on the doors, is landfill junk. So much for that $3,400 retail price for a bunch of landfill crap. I hate this company. I hate this company with a passion. I hate them so much, that as my fridge sits dead for the past 18 months, I get so angry that I cant keep food in my house after spending so much money on the initial purchase. The only time I can even try to keep food is over the winter months when my garage is cold from the winter outdoors. I cant believe that I spent an entire winter (this past winter, and the last) going out to the shelf in my unheated garage, and being forced to eat the food there for me and my family, and questioning whether the food that was ate each and every day would make me sick, or whether it would kill me (from food poisoning). I hate this company so much that I will never - EVER - purchase another LG product in my life. I pray this company goes into bankruptcy. Im in the process of proceeding on a lawsuit with this company, and Im going to go after them for every last penny. My lawsuit is fueled by my hatred for LG, so if you want to feel like I do (the rage) you should go out and buy their garbage and experience this overwhelming anger. This is the worst company I have ever dealt with. They are scammers, building absolute junk, with horrible products made not to even last a year. My sister just bought an LG phone, and its the worst piece of garbage she said she has ever bought. Shes taking the non functioning phone back to her phone company, because it doesnt work, and has never worked properly. If you want to get an idea about what other LG customers think about LG products, look no further than the 1 star (out of a possible 5 stars) that LG refrigerators are rated at, at ConsumerAffairs.This company fails at everything they do. Did I say I hate this company, passionately? I have never - EVER - in my life hated anything more than LG!!! Do not buy LG products unless you have a passion for being angry, and enjoy feeling hate. I hate you, LG. You are the worst experience of my life, and I wish you and your scam into bankruptcy. Your products dont deserve to be in the world. LGs bankruptcy would make my life so much better. (I hate LG that much!!!) Stay away.

My wife bought this LG Washing Machine Model WT5001C from a Best Buy shop. Since the break in we had problems and called technician to fix it. The cost of which now exceeded the cost of the machine. It is a fancy looking washer with a lot of fancy lights. Its sensors have limited light and go off often during a regular wash. The LG Service does not really care. It was a bad experience and recommend dont buy it even if it free as it cause so much inconvenience.

LG Waveforce Top Load Washer - I have not been happy with this product since day 1. After careful and close observation, I have come to the conclusion that this machine corrects for its inefficiencies by doubling and tripling some of the rinse and spin cycles, thereby making it MORE inefficient than the center-agitator style washing machine. I mean, really, it tells you a load will be 53 minutes and it ends up taking an hour and 53 minutes because of the extra cycles it runs itself thru just to balance and re-balance. When this thing dies (hurry, hurry) Im going back to the center-agitator style washer if theyre still on the market. So much for energy and water efficient washing machines. Geez, just clean my clothes without all this computer controlled inefficiency - paleeze.

Purchased an LG refrigerator appx 4 years ago. Stopped working, not cooking. Called numerous repair providers to see if they can fix. Nobody I can find would look at LG product. Called LG directly to see if they can find someone that I can call. Ended up purchasing an out of warranty contract through LG called Assurant. For 2 months now I have had a non-working refrigerator. I have had numerous providers get scheduled to come to my home only for them to not show leaving me having to keep calling Assurant. I was advised by Assurant that it is from LG that they get the list of service providers so they have no way of knowing anything about them except the location to my home.Finally 2 months later and 3 service providers I was informed that my refrigerator was going to cost too much for LG to repair and they would total it out. The coolant system was shot along with the compressor. When you call to check the status of getting this taken care of I am told that they do not have anyone certified to fix the coolant system. But I was granted permission to find my own service provider to come out and fix it but the catch... not only would I have to pay out of pocket, while the provider was at my home I had to call Assurant and have the provider speak to them in order for them to reimburse me for services. I said that was unacceptable. A supervisor informed me that since the refrigerator is less than 7 years old and its the sealant system, LG would be responsible for replacing it.Again, I get on the phone with LG to file a claim for a defected item. After 4 days of not hearing anything I called today Only to be told by 2 supervisors that they cant do anything. I was given the option to pay out of pocket and get reimbursed but they denied my claim to have it replaced. Didnt matter what I said, the customer service at LG has the most disrespectful people.I am not in a position to pay $1200 out of pocket to try and get reimbursed and all they can say was, I cant help you. They do not want to acknowledge the fact that their product is defected and the sealant/coolant system is not working. They can provide names to me but wont pay for it because under my contract that they sold me, nobody is certified to do the work. So how am I supposed to have this fixed?? I have 3 kids and my husband needs to keep his medication refrigerated.So for 2 months after purchasing a contract, I have been keeping food cold in a cooler with ice. Totally unacceptable. All LG can say is sorry I do apologize . After just speaking to one of ten supervisors at LG, and stating that I will be contacting the better business bureau and consumer affairs she said, Go ahead, do what you want. Like I need her permission? No I need them to stand behind their product which they do not. So now I am told I can cancel my contract in writing and since they cant help me, they will refund all of $100 of the amount I paid. Still leaves me with no refrigerator and nobody at LG willing or able to look at something that is defected unless I choose to pay out of pocket. Absolutely absurd. This company is the worst. I am so sorry I ever purchased a product from them and whats even worse is the horrible customer service.

Updated on 04/06/2021: Again, my experience with LG appliances and their customer service department has been awful. I have been dealing with this for 5 months (after my first issue a year ago) and it is still ongoing. I will never buy an LG product again.Original Review: We have been without our refrigerator for 4 months. This is the second time the compressor has gone out and we can not get one of LGs service techs to get the parts needed and repair this. It should have been replaced months ago but the customer service department is useless. Do Not Buy This or any LG product. The aggravation alone is not worth it.

LG Front Load Washer Model # WM9000HVA - This is the worst washer to hit the market. Close to being a year old, it started leaking, contacted LG. Then was told washer out of warranty. Found receipt. Called back, then was told technicians are all booked up. They have been directing me to videos for 2 months to resolve the issue myself. I finally got tired of getting the runaround, today I filed a complaint with my state Attorney General. We as consumers should not have to put up with this.

Ice had a bad taste and when delivered the guys replaced the water line to the refrigerator. This is causing the problem. The LG service guy said he could not replace the line. Now if I want it fixed Id have to call a plumber. There was nothing wrong with the copper line they replaced but now we cannot use the ice maker. Makes no sense--the delivery setup guys should have never replaced that line.

I was lead to believe that my new LG Easy Clean Oven was the same as self-clean. It is absolutely awful. The Easy Clean doesnt even begin to clean the oven. I am so upset. Now I am stuck with this horrible range.

I had cracked the glass top on my previous LG range as a glass bottle fell out of the cabinet over the range. We went shopping for a similar range and I thought the model I was purchasing was self clean. We were in a family crisis at the time so I didnt do my normal research. I know the sales associate realized I wanted self clean so I really didnt pay enough attention. It was a while before we really used the range as we were out of town with the family situation. I have watched the videos regarding easy clean and LG claims small spots, light soil are easily cleaned after the easy clean cycle. I have run the easy clean three times today to clean light soil and it doesnt clean up with plenty of elbow grease. Ugh. I should also mention my husband has had to take the glass out of the door twice to clean soil or grease. We are retired so its not that we are always cooking.

It was small but it worked. I just always wanted a bigger and better refrigerator. It was too small and I wanted more features on the refrigerator. I wanted things like an ice maker and a water machine. I need a bigger one. I didnt like the color, or how small it was. It didnt have a lot of space for food for my house because I have a big family. It was old and outdated and we needed a more modern look. And a bigger freezer part on the refrigerator. It was just out of place here with my decor and family size. It would be nice to have wider and taller shelves. Well actually it came with the house that I was renting and it did good for a while but I have a big family and we needed more space to store more food. I am also an ice water so I love the ice maker.

You would think with only 3 people in the house that a washer (WM2487HRM) would last longer than 8 years! My washers final load stopped on the rinse cycle and would not finish. I tried resetting the wash load by pressing the rinse/spin button thinking it was just a temporary problem and still would not work. Now all it does is make a loud rumbling sound. I called Customer Service and they told me that the rumbling sound was either the rotor or a bearing. This isnt the only problem Ive had with this beautiful, red W/D set. About 5 years ago the wiring in the back of the dryer started smoking. Thankfully we were home otherwise the house would have burned down. I ended up cutting the burnt wires and splicing in new wires to fix. Never again LG!!!